THE CIP LOUNGE
Making your journey as comfortable and enjoyable
THE CIP LOUNGE
The CIP Lounge (Terminal 3) & within our space fully equipped Making your journey as comfortable and Associated Lounge Services at with toys, books, games, a TV Julius Nyerere International Airport with kid friendly channels, and the Frequently Asked Question (FAQs) PlayStation 5. To ensure that all guests can enjoy their stay with us, Q: How can I book the CIP the kids Lounge is fully soundproof. Lounge for my travels: You can rest assured that your A: You can book a CIP Lounge children will be entertained at the access by calling (insert phone CIP Lounge! number) or through any of our partner Travel Agencies, Tour Q: I am an economy class Operators, Hotels, and other passenger. Can I still use the CIP Corporate Partners. Be sure to Lounge? check with your bank or Insurance A: The CIP Lounge welcomes all provider to see if they can access passengers. Simply make your special Partner rates for you! booking with us and you are welcome to use the Lounge. Q: What does CIP Lounge Access include? Q: What is a Meet & Assist A: Book the CIP Lounge and get Service? exclusive access to: A: Our Meet & Assist services 24/7 CIP Lounge Access, Dedicated are an end-to-end service that and fast-track Immigration & makes travelling convenient and Security, All inclusive world class enjoyable. From picking you up services & amenities, All you can curbside at the airport, to escorting eat 24 hour buffet, All Inclusive Bar you through check-in, Immigration with Spirits, Wines & Beers, Free & Security, to the Lounge and Wi-Fi, Business Center & Meeting straight to your boarding gate, we Facilities, Dedicated Smoking Area, make travelling much easier! Kids Lounge & Gaming Centre, The Bar at CIP Lounge and DSTV & Our Meet & Assist services are Magazines. available for both arrivals & departures and are inclusive of Q: Are children allowed to use Lounge use. We can accommodate the CIP Lounge? single travellers as well as groups A: At the CIP Lounge, we welcome and customise our services all travellers: from Corporates and according to your needs. Business people, to tourists and families, we have an offering for Passengers arriving into JNIA: everyone. We believe in providing Meet & Assist at arrivals terminal a comfortable space for all, and as (Meet at the bridge), Fast-track such have a dedicated Kids Lounge Rapid Test, Access to fast-
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enjoyable Assistance with baggage claim and Escort to pick up point
Passengers departing from JNIA: Curb-side assistance at airport drop-off point, Luggage assistance to Check-In Counter , Access to Fast-Track immigration and security, Exclusive CIP Lounge Access and Escort to boarding gate Q: I am travelling with an elderly parent and children. Do you provide wheelchairs and strollers? A: Upon request, we are able to arrange Wheelchairs and Strollers to meet your requirements. Simply inform the team at the time of booking, and they will do their best to accommodate your needs. Q: I don’t like to wait in the lines at the Airport. Do you have a fast-track service? A: Our Meet & Assist service is tailored to ensuring no time is wasted during your travel. Our dedicated check-in and arrival counters allow our customers to skip the lines and receive priority service at all times. Whether you are a parent travelling alone with kids, on a business trip, travelling in a large group or simply would like to experience the luxury, convenient, easy travelling experience – this service is for you.
