Karibu CIP Lounge Terminal 3, JNIA

Making your journey as comfortable and enjoyable

THE CIP LOUNGE

Making your journey as comfortable and enjoyableThe CIP Lounge (Terminal 3) & Associated Lounge Services at Julius Nyerere International Airport Frequently Asked Question (FAQs)

Q: How can I book the CIP Lounge for my travels:

A: You can book a CIP Lounge access by calling (insert phone number) or through any of our partner Travel Agencies, Tour Operators, Hotels, and other Corporate Partners. Be sure to check with your bank or Insurance provider to see if they can access special Partner rates for you!

Q: What does CIP Lounge Access include?

A: Book the CIP Lounge and get exclusive access to: 24/7 CIP Lounge Access, Dedicated and fast-track Immigration & Security, All inclusive world class services & amenities, All you can eat 24 hour buffet, All Inclusive Bar with Spirits, Wines & Beers, Free Wi-Fi, Business Center & Meeting Facilities, Dedicated Smoking Area, Kids Lounge & Gaming Centre, The Bar at CIP Lounge and DSTV & Magazines.

Q: Are children allowed to use the CIP Lounge?

A: At the CIP Lounge, we welcome all travellers: from Corporates and Business people, to tourists and families, we have an offering for everyone. We believe in providing a comfortable space for all, and as such have a dedicated Kids Lounge within our space fully equipped with toys, books, games, a TV with kid friendly channels, and the PlayStation 5. To ensure that all guests can enjoy their stay with us, the kids Lounge is fully soundproof. You can rest assured that your children will be entertained at the CIP Lounge!

Q: I am an economy class passenger. Can I still use the CIP Lounge?

A: The CIP Lounge welcomes all passengers. Simply make your booking with us and you are welcome to use the Lounge.

Q: What is a Meet & Assist Service?

A: Our Meet & Assist services are an end-to-end service that makes travelling convenient and enjoyable. From picking you up curbside at the airport, to escorting you through check-in, Immigration & Security, to the Lounge and straight to your boarding gate, we make travelling much easier! Our Meet & Assist services are available for both arrivals & departures and are inclusive of Lounge use. We can accommodate single travellers as well as groups and customise our services according to your needs.

Passengers arriving into JNIA:

Meet & Assist at arrivals terminal (Meet at the bridge), Fast-track Rapid Test, Access to fasttrack immigration and security, Assistance with baggage claim and Escort to pick up point Passengers departing from JNIA: Curb-side assistance at airport drop-off point, Luggage assistance to Check-In Counter , Access to Fast-Track immigration and security, Exclusive CIP Lounge Access and Escort to boarding gate

Q: I am travelling with an elderly parent and children. Do you provide wheelchairs and strollers?

A: Upon request, we are able to arrange Wheelchairs and Strollers to meet your requirements. Simply inform the team at the time of booking, and they will do their best to accommodate your needs.

Q: I don’t like to wait in the lines at the Airport. Do you have a fast-track service?

A: Our Meet & Assist service is tailored to ensuring no time is wasted during your travel. Our dedicated check-in and arrival counters allow our customers to skip the lines and receive priority service at all times. Whether you are a parent travelling alone with kids, on a business trip, travelling in a large group or simply would like to experience the luxury, convenient, easy travelling experience – this service is for you.