Residents' Handbook 2023-24

THE BOARD OF GOVERNORS

Dr Santha Gopalkrishna Founder

Dr Bindu Hari Senior Principal & ViceCh i son

Mr Hari Krishnan CEO

Dr KP Gopalkrishna Chairman

WELCOME FROM THE PRINCIPAL

Dearresidentstaff,

A warm welcome to the TISB community. I hope you find this Residents’ Handbook useful in helping youtosettleintotheroutineandethosofon-campusschoollife.

LivinginacommunitysuchastheTISBcampusrequiresallresidentstoberespectfulofothersand to adhere to the expectations and guidelines set out in this Handbook. As a member of residential TISB staff it is important that you remember that you are a role model for the boarders and the community as a whole With that in mind, it is important that you respect the guidelines in this Handbook

Shouldyouneedit,thereisalwayssomeonetohelpyou,toansweranyqueriesandtooffersupport sopleasedonothesitatetoapproachanyofus.

BestwishesandIhopethatyourtimeatTISBisapositiveone.

Dr.CarolinePascoe

OUR SCHOOL

The International School Bangalore is located on a 140-acre campus in Dommasandra, Sarjapur of Bangalore, in Southern India TISB was founded in 2000 by the school’s Chairman, Dr K P Gopalkrishna, an eminent leader in education, and is one of India’s most reputable, independent, selective, international boarding and day schools. Dr Gopalkrishna is also the Chairman and Founder of The National Public Schools (NPS) which have become a model that many schools seek to replicate under his advice Throughout its history TISB has delivered consistently high academic standards and strives to combine traditional values with a modern, global approach to life and learning

Respect

TISB believes in respect towards students, staff and the school, and fostering relationships based on fun and friendship

WORKING IN TISB

AcceptanceandEquality

TISB prides itself on student equality and fairness regardless of age, background or ability Diversity is accepted and valued so no one feels excluded or less important

CollaborationandCamaraderie

TISB’s community spirit and friendly atmosphere allow individual personalities to develop, and our student-led events and activities foster a supportive, nurturing and caring community

We feel proud to be part of our school community with a desire to excel and to do the best we can with integrity and honesty

TISB is a globally minded, international, co-educational, boarding and day school situated in 140 acres of stunning grounds in the Whitefield area of Bangalore, India Students study the Cambridge PY Curriculum, Cambridge IGCSE and International Baccalaureate programmes and English is the language of instruction throughout the school Working at TISB will provide you with a rewarding opportunity to impact the developing lives of students from a range of diverse backgrounds.

LIVING IN BANGALORE

Bengaluru (formerly Bangalore, and still known by many as Bangalore) is a unique and rapidly growing cosmopolitan city. English, Hindi and the local language of Kannada are the main languages spoken in Bangalore; with the majority of people having at least some understanding of English

Honesty

2023-24 TERM DATES

Link:

Term Dates | The International School Bangalore (tisb.org)

You can find the Term Dates for the current & the next academic year in our website. Please note that the dates are subject to changes often, so it is always important to refer to the website (link above) to get the up-to-date information

ACCOMMODATION

Allocation of accommodation

The on-campus accommodation available is as follows:

3 BHK

2 BHK

1BHK

Shared accommodation, no kitchen

Temporary guest rooms, no kitchen

Allocation of accommodation is according to the following criteria:

Role within the school

The size of the immediate family unit; accommodation is not allocated to allow extended family or parents to stay

When children have grown up and left TISB, it should be expected that a family will be asked to downsize and allow other colleagues to benefit from bigger accommodation and more space Accommodation should not be viewed as an entitlement and the school has the right to make decisions regarding the allocation of staff accommodation Because accommodation is a limited, on-campus staff should be sensitive to this Movement between accommodations will be kept a minimum but staff may be asked to move from time-to-time

We may require some staff to share accommodation as it should not be assumed single rooms will be allocated to everyone

The school will make appropriate decisions regarding the allocation or change of allocation of accommodation and will endeavour to give the member of staff as much notice as possible.

Support with moving in and off campus

The school can provide some manpower, only after school hours, for shifting/loading/unloading personal goods from the gardening staff The charge will be Rs 1000/individual/day

Requests can be made direct to Mr Eswarappa, Garden Supervisor, on 9900057486

Residents are responsible for looking after the furniture and appliances provided by the school

Residents are allowed to personalise their apartments with pictures etc, however, if it is deemed necessary to make repairs once a resident vacates, then the cost will be the responsibility of the resident.

No satellite dishes, wires or aerials should be erected on the building

Electricity

Residents are provided free electricity up to 100 units, beyond which additional consumption will be charged at the end of the month Charges are variable and taken from the time of billing

Tube light sets will be fixed on the walls Bulbs will be fixed onto the holders in the absence of tube lights

Ceiling fans are provided in each room except the kitchen

No electrical modifications should be undertaken in the apartment

One wall-mounted geyser is provided in each bathroom

Repairs of any electrical appliances will be carried out by the Estates Department Where repairs involve cost to TISB, the same will be billed to the occupants. Any other electronic or electrical appliance belonging to the staff member is not the responsibility of the Estates Department

Please turn off lights when not in use to conserve energy

Water

Residents are provided with a water purifier for which they are not charged

Water consumption should be carried out mindfully and without wastage

No plumbing modifications are to be undertaken in the apartment

Regular cleaning of water purifiers should be carried out by residence. Any maintenance work pertaining to plumbing including fittings provided by the school will be carried out by the Estate Department. Where repairs involve cost to TISB, the same will be billed to the occupants.

The sewage system is designed to handle all normal drainage and human waste Please do not flush sanitary napkins, tampons, plastic or hair down the toilet

Please ensure taps are turned off and not left dripping to conserve water

Furniture

When moving into school accommodation an inventory of furniture that the school can provide is issued

If you do not wish to have certain items (because you have your own) then please inform Estates immediately so that items can be removed Likewise, if additional items are required then please request from Estates.

Because of school commitments, it cannot be assumed that Estates staff will be available to help you move items in, so please make your own arrangements

Once you have moved into school accommodation, if there are items of school furniture you do not require, please inform Estates who will remove the items

The inventory for the accommodation must reflect any changes (additions or removal) of school

Chairs and other furniture are not designed for outdoor use and should not be put on porches or outside

If furniture is broken this must be reported immediately to Estates and on-campus staff may be charged for any damage which is not ordinary wear and tear

It is expected that the furniture will be handed back in the original condition

Keys

You will be provided with a key to the main door of your apartment, to the bedrooms and the wardrobes. If keys are lost, then residents will need to replace them and pay any costs

Maintenance Work

If maintenance work is required in the apartment, please email maintenance@tisb ac in who will respond the same day on a priority basis. If this is not possible, staff will be informed of the reasons for any delay, why and when you can expect a full response. Kindly bear with us if there is a delay. Some maintenance work is chargeable to the member of staff also consumables, such as light bulbs, are also chargeable or the responsibility of the member of staff to replace. If maintenance works are needed to be done in your accommodation we will try and ensure you are there to supervise, otherwise, a member of the estates staff will supervise in your absence

Home Refuse

It is not acceptable to dispose of any rubbish over the balcony. The back of the accommodation blocks should be clear of any rubbish

TISB’s campus is environmentally friendly and a place to be proud of To that end every member of the community should strive to look after it. Use the correct bin to throw away litter: Blue for Dry Waste, Green for Wet Waste, Red for E-waste

Conserve water where possible

Conserve energy where possible by turning off lights and fans when not required

Before Departing for a Trip

Please make sure the gas and all electrical items are switched off and ensure the apartment is secure with windows shut, doors locked, lights and taps turned off etc.

ARRIVAL AND DEPARTURE FROM ACCOMMODATION

Prior to arrival on campus HR will confirm the date of your arrival and the procedures

You will be accepting your allocated Staff Quarter in the condition it has been presented to you. There is an inventory for all Staff Quarters which will need to be confirmed by you and the Estates Department

Photographs and a handover report of its condition will be given to you in order that you will understand the condition TISB expects for its return

You will be signing for an inventory of items; this will stay on your staff file until the end of your contract. You will have 3 days to notify the Estates Office of any damages that you have noticed that have not been noted on the handover report.

HR will confirm the date of departure from your accommodation

Prior to departure your Staff Quarter must be cleaned as per the photographs given to you. All areas must be thoroughly cleaned and ready for use, in particularly the kitchen and bathrooms

All personal items and rubbish removed.

The Staff Quarter will be inspected and the inventory will be checked by the Estate Department

All TISB provided items, as listed in the inventory, are to be in place and serviceable.

TISB retains the right at all times to charge departing staff for all damages, lost items and unclean quarters

An invoice will be prepared, and the final amount will be deducted from your final salary

POWER

The school has 24 hour power supply with generator backup There can be power cuts, but the power will be restored within 8 to 10 seconds.

VISITORS ON SITE

Residents need to complete the Guest Invitation Form available in the Staff Portal under Miscellaneous Forms at least 4 working days prior to the arrival of their guest

Visitors on campus must always wear the visitors tag when not in the apartment.

Guests should be as unobtrusive as possible during the school day and they should follow the campus regulations

Residents are fully responsible for their guests at all times

Guests can eat in the Cafeteria but staff will be charged for these meals from their salary Guests should sign in the register in the cafeteria

The school is unable to provide additional mattresses and bedding for guests

WATER CONSERVATION

TISB is an environmentally friendly campus. The onsite Sewage Treatment Plant (STP) is used to water the campus grounds by treating the wastewater from the BIH, GIH, Staff Quarters, Cafeteria, Academic Block and the Auditorium. Solar water heaters are used to heat the water for students’ showers.

The school has numerous rainwater-harvesting pits fitted in catchment areas around the campus The pits stop the rainwater from flowing away, and the caught water is directed to fill the groundwater level. You will see the catchments near the staff quarters, adjacent to the walkway, covered by trees

Bore wells are the only source of water for the campus and therefore water conservation is a high priority for the school and your co-operation is vital.

MEDICAL CENTER

It is recommended that each resident and their family have their own first aid kit with common OTC medication, as the Medical Center cannot be used a Pharmacy. However, if you or a member of your family become unwell or injured, you should report to the Medical Center where advice, treatment and support will be offered. Trips and appointments to the local hospital must be organized by the staff member as the school cannot take responsibility for this

During holiday time there is limited, or at times no medical service and staff need to be responsible for their own medical care

School Doctor: Dr Mohan Rao (consultant doctor)

School Nurses: Mrs Reena Emmanuel

Medical Center contact Numbers: +91 80 22634900 Extn 212 & 218

Medical Center Email: medicalcenter@tisb ac in

BOARDING DUTIES FOR TEACHING STAFF

LIVING ON SITE

All residential staff, both part-time or fulltime, Primary Years or Senior School, are expected to proactively participate in the boarding community. Boarding duties will be assigned by the Head of Boarding.

A significant part of the commitment to boarding is to carry out boarding duties as detailed below:

Every on-campus staff (Primary, Secondary & Admin) will be given along day,ashort day(two evenings in the week) andweekend dutiesin boarding

Weekday Duties

Long Day

First Golden Time (5:25 to 6:40 pm)

Second Golden Time (6 30 to 7 45 pm)

Short Day

Short day means the staff member have one of these duties:

First Golden Time (.25 pm to 6:40 pm)

CAS trip

Weekday Duties – ‘Golden Time’

It is the staff duty to:

Maintain order and disciplineconducive to study, dealing with any instances immediately and in a mature manner,

Ensure that students are engaged in productive academic work,

Ensure that attendance is taken promptly, and any information of absentees are reported to the House Staff on duty,

Handle lateness by addressing it with the concerned student Repeat offenders should be reported to the House Staff on duty,

Ensure timings and rules of Golden Time are adhered to consistently, Ensure Golden Time is used for quiet study without any discussions, Be on time for duty and ensure that all the students have left the room/area so that at no time any student is left unsupervised

If in doubt, regarding rules, permissions and policies, to check with the House Staff on duty

Weekend Duty

t is an expectation to work a number of Saturdays and Sundays in a school year, which usually amount to 1 in 3 weekends.

The duties are distributed, considering many factors such as secondary school working Saturdays, school events, department events, Parent-Teacher Conferences, etc.

Weekend duties might be only on a Saturday, only on a Sunday or on both Saturday and Sunday Duties will be assigned for 7 hours a day

Expectations during weekend duties

Please be on time for duty at the designated area.

Supervise student activity according to the published weekly schedule.

Ensure negative behaviour is dealt with instantly and repeat offenders are reported to the Deputy Head of House / Head of House.

Use this time to get to know students and build relationships

Ensure students are not isolated or bullied.

Be alert and supervise proactively to ensure nothing unwarranted takes place

Ensure students follow the timings as per the prescribed weekly schedule.

Other points:

A teacher can, by mutual agreement with another staff, swap his or her duties if they have personal commitments which clash with duties

If a swap cannot be arranged, theHead of Boarding may be informed in advance and a later date may be agreed upon to make up for the missed duty

If a teacher is on leave during the school day,he/she does not need to do duty on that day. But, a weekend

If an on-campus staff member cannot report for weekend duties, then the Head of Boarding must be intimated, and a swap must be arranged

MEALTIMES & EXTRA FOOD

Staff will be provided with meals in the cafeteria, where there is a buffet system offering Indian and Continental choices. There is a three-weekly rotation of Menus which can be found on the board outside the cafeteria, and a different menu will be provided during holidays

Meals for guests are served available in the cafeteria only and staff will be charged from their salary

Residents can buy milk, eggs and bread from the cafeteria

Food cannot be served to residents in their apartments, unless there is a health-related problem

Staff members and staff children who attend TISB only can have free meals in the dining hall Non-working spouses and children who do not attend TISB are charged.

Staff members are not allowed to take food, crockery or cutlery from the cafeteria to their apartments

Food provided from outside should not be eaten in the cafeteria.

Food Deliveries

Staff are allowed to order food for delivery from outside vendors Food can be received from:

Any Swiggy or Zomato outlet

Dominoes from Sarjapur Road

Swiggy Instamart (online) and All Seasons Hyper Mart delivers groceries to the campus

Fresh to Home and Licious delivers meat products

Chez Marinnick – pizzas, bread and quiche (all which can be frozen) 0091 9739406536

Birthday parties and special events

At times you may wish to host a small celebration such as a birthday, your child’s birthday or wedding anniversary with members of the on-campus community Permission is needed for this from the Operations Manager Basil will provide a menu and food items can be selected and charged to you directly (deducted from your salary). The event should not include music, should be contained to the EDR (food should not be taken out as per the school rules), should not interfere with usual mealtimes and the duration should not exceed 1.5 hours. These events can only involve members of the on-campus community and should be held in the EDR

Street Food Café

In addition to the structured mealtimes, boarders can buy Street Food from our on-site vendor between 4.10 - 5 00 pm The charges for Street Food will be added to the pocket money account

Tuck Shop

The Tuck Shop is open from 4 00 - 4 45 every day and stocks snacks and other essential items The charges for Tuck Shop will be added to the pocket money account.

Supermarket

The nearest supermarket is called All Seasons, in walkable distance in Dommasandra and it has all the basic items at a reasonable price TISB has an All-Seasons WhatsApp group where you can place your order, pay online and they will deliver to the school gate. There are other more ‘western’ but more expensive supermarkets in shopping malls Nearest malls are Nexus Whitefield, Brookfield mall & Market Square mall (all of these about 30 minutes away from the campus)

GENERAL INFORMATION

Alcohol

Residents are allowed to drink alcohol in their apartments; however, you should be mindful of the fact that you are living on a school site and therefore alcohol should be consumed discretely, responsibly and in moderation.

Domestic Help

Please inform the Estates Department if you would like to employ any domestic help Helpers employed from outside the campus must have a security check done through the Estates Department and be double vaccinated.

Emergency Evacuation

Planned fire evacuation procedures are practiced throughout the year and details can be found in the Fire Evacuation Guidelines document in the Parent Portal.

Gas for Hob and Water Filter

It is the responsibility of the resident to manage their domestic gas cylinder and gas hob requirements and Water Filter Gas Cylinders may be requested from BASIL until receipt of a refill and these will be issued based on availability/conditions.

Laundry

The school laundry facilities can be used by residents Clothes should be given to the Laundry on a Friday, normally bags of laundry can be left outside in the mornings before 08.00. Laundry will be returned washed, dried and ironed on a Monday and can be collected during the day from 09 00 to 16 00

Residents will be charged as per designated rates which will be taken from staff salary.

Monthly Deductions

Electricity charges as per the current government rates

Telephone charges as per the current government rates, if applicable

Cafeteria charges for guests or non-working spouse

Laundry charges based on your usage

Personal courier charges

WiFi charges for any items not including mobile phone

Details of charges can be clarified with the Bursary

Residents should pay their maid or other domestic help directly Taxis should be paid for directly

Nuisance and Noise Disputes

If a neighbour is causing a nuisance, please try to resolve the problem between yourselves as this is usually the quickest and best way to sort things out If the problem continues, you should contact HR hrasst@tisb.ac.in. We will ask you to keep a record over a period of time and then speak to both parties in order to reach an agreement Solutions to disputes will usually involve compromise on both sides

Please be respectful of your neighbours, remember, you may be causing a disturbance to your neighbour without even realising it Noise should be kept to a reasonable level, especially late at night and early in the morning.

Hired Vehicles & Parking management

Cabs are permitted to enter the campus with staff Security staff will accompany the cabs from Main gate to their residence/drop location and return. Passenger Auto Rickshaws are not permitted to enter the campus due to safety and security hazards

Visitor’s vehicles are to be parked in the car parking area near the Exit Gate only. Parking spaces are created in different locations inside the campus for Resident staff only Please park considerately and within the markings to avoid issues as there is only limited parking available. Vehicles should not be parked on grass verges or in reserved areas Major vehicle repairs should not be carried out on site

Pets

Residents are not allowed to keep pets on campus

Post and Deliveries

Deliveries such as Amazon will be kept in the photocopying room by reception and is open from 8:00 AM –8:00 PM The school cannot take responsibility for any parcels, packages or letters which are delivered to individuals.

Racial and Other Harassment

We are committed to equal opportunities and will not tolerate harassment of any kind from residents, their families or visitors. Appropriate action will be taken to evict any resident found to be causing or allowing harassment

If you have be subjected to any kind of harassment, whether verbal or physical, please contact HR hrasst@tisb ac in and the matter will be investigated

School Facilities

Residents may use the school facilities such as Gym and Swimming Pool (06.00 – 07.00 and 17.00 – 20.00) during the specified hours, and not during school working hours It is not advisable to swim if there is thunder and lightning.

Monday to Friday

- Adults - 4:30pm to 5:30pm

- Families - 5:30pm to 6:30pm

Weekends

- Families - 5:30pm to 6:15pm

- Adults - 6:15pm to 7:00pm

COVID requirements and restrictions

As part of being a resident member of staff it is important to submit your vaccination certificates to HR. Currently there are no restrictions, however, it is important to abide by any rules put in place as they are there to either protect the boarders or other members of the community