New Employee Handbook

EMPLOYEE

2023-2024

WELCOME FROM THE PRINCIPAL

WelcometoTISB!Asanewemployee,youarejoiningtheteamthathasmadeTISBnotonlyone ofthetopschoolsinIndiabutindeedaroundtheworld.TISBisasought-afterboardingandday schoolwhichisvibrantandambitiousandstrivesforhighstandardsandachievements

Iwishyoueverysuccessinyournewrole,andIhopethatwithsupportfromyourcolleaguesyou quickly feel at home and your experience will be challenging and fulfilling both personally and professionally.PleaserememberthatatTISBeveryroleandeveryindividualisimportant;anditis our expectation that you will quickly connect with our core values and build positive working relationships

This handbook should not be considered as an employment contract or an agreement of employment but should be viewed as a source of useful and important information to ensure your re-location planning, arrival at TISB and settling in goes as smoothly as possible We have attemptedtobeasdetailedaspossiblewithoutoverburdeningyouandifthereareanychanges, we will update you immediately. Good luck and if you have any queries, please contact HR at hrasst@tisb.ac.in.Ilookforwardtomeetingyouandmoreimportantlyworkingwithyou.

Withbestwishes

Dr.CarolinePascoe

THE BOARD OF GOVERNORS

Dr Santha Gopalkrishna Founder

Dr Bindu Hari Director

Mr Hari Krishnan CEO

Dr KP Gopalkrishna Chairman

OUR SCHOOL

The International School Bangalore is located on a 140-acre campus in Dommasandra, Sarjapur of Bangalore, in Southern India TISB was founded in 2000 by the school’s Chairman, Dr K P Gopalkrishna, an eminent leader in education, and is one of India’s most reputable, independent, selective, international boarding and day schools. Dr Gopalkrishna is also the Chairman and Founder of The National Public Schools (NPS) which have become a model that many schools seek to replicate under his advice Throughout its history TISB has delivered consistently high academic standards and strives to combine traditional values with a modern, global approach to life and learning

Respect

TISB believes in respect towards students, staff and the school, and fostering relationships based on fun and friendship

WORKING IN TISB

AcceptanceandEquality

TISB prides itself on student equality and fairness regardless of age, background or ability Diversity is accepted and valued so no one feels excluded or less important

CollaborationandCamaraderie

TISB’s community spirit and friendly atmosphere allow individual personalities to develop, and our student-led events and activities foster a supportive, nurturing and caring community

We feel proud to be part of our school community with a desire to excel and to do the best we can with integrity and honesty

TISB is a globally minded, international, co-educational, boarding and day school situated in 140 acres of stunning grounds in the Whitefield area of Bangalore, India Students study the Cambridge PY Curriculum, English National Curriculum for English and Maths and a bespoke concept-based curriculum for other subjects, Cambridge IGCSE (International General Certificate of Secondary Education) and International Baccalaureate Diploma Programme and English is the language of instruction throughout the school. Working at TISB will provide you with a rewarding opportunity to impact the developing lives of students from a range of diverse backgrounds

LIVING IN BANGALORE

Bengaluru (formerly Bangalore, and still known by many as Bangalore) is a unique and rapidly growing cosmopolitan city. English, Hindi, T amil, Telegu and Urdu and the local language of Kannada are the main languages spoken in Bangalore; with the majority of people having at least some understanding of English

LIVING ON SITE AT TISB

A number of staff opt to live on-campus and contribute extensively to the boarding community. More specific information regarding on-campus living can be found in the RESIDENT HANDBOOK

OUR AIMS

We endeavour continually to improve the educational provision we deliver through:

ACADEMIC EXCELLENCE

With passionate teaching, our students will gain exceptional academic skills, be aspirational thinkers and have a thirst for lifelong learning. They will develop a depth of knowledge and an independence of mind and spirit to allow them to become the best version of themselves

BREADTH OF OPPORTUNITY

Our students will have the opportunity to take risks and learn that failure is part of success, giving them the strength, resilience and confidence to achieve. Opportunities to explore and persevere with passions and interests outside the classroom will broaden horizons and develop character and curiosity

GLOBAL COMMUNITY

Our students are instilled with a sense of humility and integrity. They are compassionate, open-minded, respectful people who act to make a positive impact on the lives of others and the wider world

CHARACTER

Our students combine tradition, morality and ethical values with forward thinking and a modern global outlook. They are reflective, creative and analytical, and consider their own learning and experiences while showing others empathy, compassion and respect

BEYOND TISB

Our students will have the opportunity to fulfil their dreams by attending the world’s best universities and colleges. TISB will equip them with the tools, attributes and skills to be healthy, happy and successful global citizens who will create their own destiny

NEW EMPLOYEE CHECKLIST

First Day at TISB

Personal Information

03.

Medical Form

Emergency Medical Information

ISAMS Data: Admin | PY | Senior | Boarding

Information on Opening of Salary Account

You are requested to fill out the forms and share a copy along with the documents mentioned above in one mail to hrasst@tisb.ac.in

Subject line: New Employee Data: (your name)

NEW EMPLOYEE INSTRUCTIONS INTRODUCTION TO IT

At TISB we aim to give our Staff, Students & Parents a modern IT Infrastructure that aid in their work, academics and access to information The infrastructure includes a mix of several Servers, over 200 Wireless access points across the campus, Smart Interactive Panels in the classrooms, Projectors and Computer labs

On joining, all staff are provided with an Internet/Wi-Fi connection and an official email ID and password to access Microsoft 365 suite of apps, including Outlook (for email), OneDrive (for storage) and Teams (for online meetings and classes)

OUTLOOK

Please use your official TISB credentials to login to portal office com or office com to access your Microsoft Office 365 account Our network manager has set up your current password; this password must be changed when you meet with him during the new staff induction programme. If you have issues logging in, please do not get worried; we will assist you with any IT-related queries when you are here. Once you have successfully logged in, you can use this ID to correspond with your Line Manager.

INSTRUCTIONS TO SET UP TISB EMAIL ID & SIGNATURE

1) Open Outlook in edge/chrome > Settings > View all Outlook Settings > Compose and Reply >

2) Edit the signature template to reflect your name & designation

The signature should look like this:

STAFF PORTAL

You can log on to TISB website: www.tisb.org and access the Staff Portal. Please ensure that you visit the Staff Portal regularly – it is a store house of information.

Login details as below:

Login: staff@tisb.in

Password: B@ng@l0r3

ONEDRIVE

Staff storing any work data should remember to back it up regularly to the school-provided cloud storage (OneDrive) and should refrain from storing information on local machines or on memory sticks

Each staff member is allocated 1TB of cloud storage space on OneDrive, and an additional 4TB is given automatically once all is filled up

INSTRUCTIONS TO CONFIGURE ONEDRIVE ON YOUR PERSONAL LAPTOPS

Download OneDrive app on your laptop or phone

Sign in with your TISB Microsoft 365 account and follow the on-screen prompts to link

IMPORTANT INSTRUCTIONS

Any confidential / important documents such as question papers should be password-protected before uploading to OneDrive

Check recipients before sharing any file or folder

When sharing files/folders using OneDrive, it is recommended to set link expiry or block download to avoid any security issues This will help automatically revoke access during accidental shares

TEAMS

Microsoft Teams is our online collaboration platform for meetings and online classes More details will be shared during the induction programme or when needed

Staff must install Microsoft Teams on their personal laptops/phone to join any meetings and should ensure to keep their cameras ON during any meetings/classes They should also keep the Teams application up to date from time to time

INSTRUCTIONS TO ADD TISB WORKING CALENDAR TO YOUR ACCOUNT

TISB Working Calendar & iSAMS calendar holds information about all school events and staff must refer to these calendars from time-to-time to know the events taking place in the school

To add, this calendar to your Outlook, Open Outlook > Calendar > Add Calendar > Add from directory > Choose your account from drop-down > then type wcalendar@tisb ac in > and then Click “Add”

Should you require any event to be included to the working calendar, please get in touch with your HOD/Grade Coordinator who will then get in touch with the Deputy Principal to update

ISAMS 2FA (2 FACTOR AUTHENTICATION)

iSAMS, our school information management system requires 2FA to be configured on staff phones to login

INSTRUCTIONS TO CONFIGURE MICROSOFT AUTHENTICATOR

1) Download and install the Microsoft Authenticator app from Play Store or AppStore

2) On a computer, login to iSAMS using the username and password provided and a QR code will be displayed on the screen

3) Now open the Authenticator app on your phone and click add > other > “allow access to camera when prompted” > and point the phone camera at the "QR Code" displayed on the computer screen

4) Now enter the code displayed on your phone into the computer screen (below the QR code) to login to iSAMS

“Staff are required to read and respond to the ICT Policy document available on the Staff Portal” All IT support queries are to be sent toitsupport@tisb.ac.in only.

IMPORTANT POLICIES

All the policies can be found in the staff portal. Please refer to the portal regularly to view changes.

TERM DATES

You can find the Term Dates for the current & the next academic year in our website Please note that the dates are subject to changes often, so it is always important to refer to the website to be get the up-to-date information

Link to Term Dates

RAISING CONCERNS

Staff concerns should initially be raised through your Line Managers who should report them to HR or to the Principal.

WHO TO CONTACT LIST STRUCTURE OF SCHOOL DAY

Buses arrive at school from 7:00am onwards

Secondary school students go straight to school for registration; KG students go straight to their classrooms; Grades 1 to 5 students assemble on the field adjacent to the car park and are escorted into the school by their teachers.

All staff must register by 7:20 am using their staff ID card as lessons begin at 7:30 am. There are nine lessons in the day, with a 20-minute morning break and a staggered lunch break. School finishes at 2:30 pm and the extra-curricular activities programme (2:50 pm to 4:05 pm) begins once the term is underway.

ATTENDANCE AND PUNCTUALITY

It is important for you to report to work on time and avoid unnecessary absences. The school recognizes that illness or other circumstances beyond your control may cause you to be absent from work from time to time. Excessive absenteeism or frequent tardiness puts an unnecessary strain on your co-workers. Whenever you know in advance that you are going to be absent, you should notify the school at the earliest opportunity.

Application for leave must be made through the leave form available in the staff portal. Log into www.tisb.org to access the portal. PY (Primary Years) and Senior School teachers are required to set work and follow the set protocol. If your absence is unexpected, you should attempt to send your leave application at the latest by 6:15 am. Leave of absence should also come through the leave form available in the staff portal.

Absence for more than three days, in the event of sickness needs to be accompanied by a medical certificate.

All staff will be issued with a staff ID which is used to mark your daily attendance (it is an expectation that all staff members will mark their attendance if they are on duty during the course of the day) and used to print documents from the school printers. It is essential that all staff members bring their staff ID to school every day and wear it during duty time.

Attending school events applicable to staff children studying in TISB

Staff who have children in the Primary School and Senior School are permitted to attend the events only if and when they are not on duty and are not teaching

Attendance of school events

All teachers are expected to attend all school assemblies

Teachers should work according to their individual timetable and attend classes promptly

Teachers must cover classes if received a cover request from the Cover Manager

Attendance at staff meetings, school functions and parent-teacher meetings, whether held during or after school hours, is mandatory.

Punctuality is expected for all boarding duties, prep supervision, scheduled practices and rehearsals, and any other school events

Staff wishing to swap duties in Boarding with other staff must obtain permission from the Head of Boarding

CONTRIBUTION TO VARIOUS SCHOOL EVENTS

Teachers are expected to contribute widely and enthusiastically to the planning and execution of all school events and to attend and support them All teachers are required to carry out supervisory/organisational duties as assigned by the Senior Leadership Team during school days, weekends and evenings as required

FIRE PROCEDURES

There are detailed instructions in every classroom about the nearest fire exit point and signs indicating those exit points Each classroom has an assembly point Please familiarise yourself with the evacuation details for your classroom and the nearest call point should you discover a fire In the event of an alarm, please assist your students to evacuate; do not stop to collect personal possessions The Principal will give permission for students and staff to reenter the building when safe There will be a whole school and boarding fire drill in each term

DRESS CODE

TISB staff are role models for students and our appearance and demeanour give first, important impressions of the school to parents and the general public Staff are expected to dress accordingly and maintain high standards of appearance at work and when on school business; the dress code is therefore formal and conservative Refer Staff Code of Conduct available in the staff portal

Guidelines for all staff members:

• Hair should be well groomed

• Hair colour should be of natural tones (brown or black) Extreme hair colour such as green, purple, pink, blue, etc Are strictly prohibited

• TISB has an extended campus such as large number of steps, therefore, it is important that staff wear footwear that allows easy movement and is safe High heels are not recommended and care should be taken when wearing open shoes

• Denim, corduroy, stonewashed trousers, collarless/collared T-shirts are not permitted.

• Tattoos/skin decorations should be as far as possible concealed

• Provocative or revealing clothes are not permitted e.g vest tops

• Logos or wording on clothing should not be offensive

Male staff

Trousers, shirt, tie, socks, and shoes should be worn. Hair should be trimmed at the nape and above the collar. Long sideburns and unkempt facial hair are not permitted, beards should be kept short and trimmed or men should appear clean-shaven. Trousers/pants should be fitted. Except when required for religious/cultural purposes the wearing of earrings is discouraged.

Female staff

The recommendation is to wear the sari/salwar kameez or smart western clothing. Skirts and dress length should not exceed more than 2" above the knee. When worn earrings should be discreet.

If the dress code is not followed, An informal alert will be sent from Senior Leadership Team Continuous disregard of the dress code may lead to formal written warning

COMPENSATION AND BENEFITS POLICY

All TISB employees are paid on the 5th of each month into a Standard Chartered salary bank account. The benefits an Indian TISB staff receive are contribution towards employee’s provident fund and contribution towards gratuity. Staff children receive education scholarships only on school fees. Housing is provided free to staff living on campus. Consumables are charged for staff living on campus accommodation.

STAFF ALLERGY

Staff who have known severe allergic reaction (anaphylaxis) must register the information with the Medical Staff at the Medical Centre. Where required, EpiPen’s are kept in the Medical Centre as the Nurses are trained to administer them.

GIFTS POLICY

Staff are requested not to accept or solicit gifts of any kind from a parent, supplier or vendor’s representative. Contact the Principal for guidance when in doubt.

MEDICAL CENTER

TISB has a 24-hour emergency onsite Medical Center for students and staff

A medical team is present to look after the students If students require First Aid following a minor accident or injury, they should be taken to the Medical Center Medical Staff must record the incident and inform parents when first aid is administered, giving a brief description of the events leading to the accident/injury

Medical Staff should adhere to the protocol of informing parents if their child sustains an injury at school

Staff should not use the Medical Centre as a pharmacy i e as a source of OTC medication The facilities of the Medical Centre can be used by both day and residential staff as long as the care of the students is not compromised Moreover, the cost of any treatment or medication is paid for by the member of staff

During holidays, when there are no students on campus there will be no Medical Centre cover for residential staff or families.

Medical Center Email: medicalcenter@tisb.ac.in

Medical Center contact Numbers: +91 80 67235900 Extn 212 & 218

BREAKFAST, LUNCH, SNACK AND DINNER

Off campus staff are provided with snacks and lunch in school On-campus staff are provided with breakfast, snacks, lunch, and dinner

Breakfast is served between 6:30 am – 07:10 am on weekdays and 08:00am – 09:30am on weekends

If there is Saturday school, then breakfast is served as per weekday timing

Lunch is served between 11:50am – 12:30pm on weekdays (please refer to school timing for further details)

Weekend lunch is served between 12:30pm – 1:30pm

Dinner is served between 7:30pm – 8:10pm

ACCIDENT REPORTING AND RECORDING

All staff must be aware of the reporting of injuries Accidents involving students, staff or visitors should be reported to the reception and then to the Medical Centre A form available in the staff portal should be completed for our records Minor accidents/incidents requiring first aid should be recorded with treatment details

FRRO (FOREIGNER REGIONAL REGISTRATION OFFICE) & TRAVEL

EXPAT staff FRRO registration and paperwork is handled by the Principal’s Office

EXPAT staff annual travel and beginning and end of contract travel arrangements are handled by HR

HOMEWORK POLICY FOR STUDENTS

Homework is set for students on a regular basis based on the homework policy of the school Policy is available in the staff portal

GUIDELINES FOR PTCS (PARENT TEACHER MEETINGS)

All staff members should be available for Saturday PTCs when they are scheduled on a working Saturday each term One PTC per term is conducted for each grade Deputy Principals, Grade Coordinators, Extended Essay Coordinator, CAS Coordinator, EE Coordinator and CAS Coordinator, PSHME Coordinator and Head of Boarding will be required to be present for all the PTCs

Off campus staff members can avail of the bus facility provided the bus operates in their area

Guidelines for staff travelling on school bus

• Buses should not be encouraged to wait at a particular stop if a student/staff member is late.

• All students and staff members are expected to be at the bus stop 5 minutes before the usual time of the stop

• The respective bus registers have names of staff and students

• Staff travelling on buses should ensure student safety at all times

• Please do not give entry to a student from another bus to have a ride in your bus unless there is a written note from his/her parent which is approved by the Bus Coordinator.

• Drivers should not take calls from parents and decide on a drop off or pick up point of a student Drivers cannot receive phone calls while driving the school bus

• Staff travelling on the school bus should be alert Any disciplinary issue needs to be informed to the Deputy Principal Pastoral and Transport Coordinator through an incident report

All staff members taking the school bus are also on supervision duty at all times while on the school bus. Please cooperate and assist the bus supervisors. On campus staff members can take the school bus provided there is enough seating available on a particular route.

Click here to see the updated bus routes. Please note that the routes are subject to change.

CAR PARKING FACILITY FOR STAFF ON AND OFF CAMPUS

Staff have an allocated car park in the parking area All vehicles are parked at owners’ risk and the school is not liable for any damage caused to vehicles using this area On campus staff have a designated parking area and off campus staff are required to park in the main parking area near the big auditorium

iSAMS

iSAMS is the school management information system (MIS) with a suite of apps and portals used to do student registration, writing reports etc. The Data Coordinator manages the system. When in doubt reach out to the iSAMS Coordinator.

PERSONNEL RECORDS

It is important that HR maintains accurate and confidential personnel records at all times You are responsible for notifying the HR Department of any change in name, home address, telephone number, medical details, or any other pertinent information

PLAYGROUND, JUICE BREAK AND LUNCHTIME SUPERVISION

Staff must ensure the safety of students and must be vigilant when supervising in the playground or on the playing fields and staff should position themselves to allow for maximum supervision No children should be sent to or left in the playground unsupervised

THE ROLE OF THE FORM TUTOR

The Form Tutor/Class teacher is responsible for registration, checking the appearance and behaviour of the students under his/her care Daily checks are essential The emphasis should be on encouraging a sense of personal responsibility and ethical awareness among the students PSHME lessons are also delivered by Form Tutors

STAFF COMMUNICATION WITH PARENTS AND STUDENTS

Any written communication with parents or students needs to be formal and remain factual in their statements Under no circumstances should confidential documents such as Predicted Grades or Letters of Recommendation from teachers for college applications be shared with parents/students

SAT EXAMINATIONS IN TISB

TISB is a registered SAT Centre In order to run the assessment, and at various times we require staff members to volunteer, however, there is an additional payment for these duties from College Board In an academic year there are 6 SAT assessments conducted in TISB When volunteering for SAT duties there should be no clash with any school commitments that you are involved in, preferably choosing your SAT on your weekend off days

WORKING SATURDAYS

PY, Senior School, Admin & Boarding Staff are expected to work on specific Saturdays A schedule is published for staff at the beginning of an academic year which can be accessed in the staff portal Boarding Staff members have allocated weekend working duty rosters

TRAINING COURSES AND WORKSHOPS

It is essential that teachers attend in-service courses and so the school will nominate staff to attend workshops It is expected that after going for a workshop, a report is submitted to the Principal and feedback of the workshop is shared among colleagues in the form of discussions and in-house training As a policy of the school a staff member nominated to attend training course and workshops will be expected to sign an indemnity bond before commencement of the training/workshop

ICT ACCEPTABLE USE POLICY – STAFF

This policy applies to all staff of The International School Bangalore (TISB). TISB seeks to embrace the use of ICT to enhance teaching, learning and administration within the school. IT Support Team could be reached at itsupport@tisb.ac.in.

All organisations (including schools) where computers are in use are advised to have a code of practice such as this It is necessary to outline the principles underpinning appropriate computer use, make expectations clear and ensure users are fully aware of the consequences of not following the code of practice and indulging in computer misuse All TISB staff must sign a copy of this policy (The policy is available on the staff portal/page no 8 of this document)

USE OF THE INTERNET

Staff must ensure that sites accessed have appropriate content and that students are not left unsupervised if accessing the internet. Staff must not download and install any software on the school machines. Should there be any requirement, they should contact the Network Manager.

WORKSPACE

You are responsible for maintaining the workspace assigned to you A clean, orderly workspace provides an environment conducive to working efficiently You should keep in mind that your workspace is part of a professional environment Therefore, your workspace should be clean, organised and free of items that are not required

OFFICE EQUIPMENT

The school expects that any equipment assigned to staff members, such as a desktop computer, laptop, Interactive Panel stylus, telephones, cameras, projectors, speaker, UPS etc. are handled with utmost care and report any malfunctions immediately to the Network Manager. Staff will be held personally liable for any damage caused. All the equipment is property of the school, and it is prohibited for staff to interfere with any type of hardware connections or movement of any equipment without prior approval from the Network Manager.

PRINTING SYSTEM

There are 5 printers in the school 2 in Senior School ,1 in PY, 1 in the senior school library (this printer is mainly for students use and staff should refrain from using this as much as possible Mainly when printing sensitive documents and question papers) and 1 in the admin block The printer setup is already programmed To print through your laptops, you are requested to receive details from the Network Department The printers will only work if you swipe your respective staff ID cards issued to you

STATIONERY

The Store is responsible for distributing stationery A termly stationery requisition, or in PY a monthly stationary requisition is raised through the respective HODs/Coordinators at the end of the previous term

ERP SYSTEM

Line Managers are expected to train their respective staff members to use the ERP system Stationery Orders/equipment orders etc are all processed through the ERP system. When in doubt reach out to the ERP Coordinator.

APPRAISAL PROCESS AND PROBATION

On joining TISB for any position in Teaching, Boarding or Administration, you will be on probation for 1 year from the date of joining The probation period may be extended at the management's discretion based on your performance during the probation period On successful completion of the probation period, you are likely to be confirmed as a permanent staff member Increments are dependent upon performance and appraisal and are only made in September of each academic year

Teaching Staff Senior and PY

A feedback meeting with HR after completion of 1 month

The first appraisal will be after completion of 3 months

An announced lesson observation and reflection followed by a feedback meeting with the Staff/HOD

The HOD shares the Lesson Observation and Reflection and Probationary Monitoring Form with Senior Leadership Team and HR

The second appraisal will be after completion of 6 months

An unannounced lesson observation and reflection followed by feedback meeting with the Staff/HOD and the overseeing Deputy Principal

The HOD shares the Lesson Observation and Reflection and Probationary Monitoring Form with Senior Leadership Team and HR

The final appraisal will be after completion of 9 months

A target completion meeting with the Staff and the HOD

The HOD shares the FINAL Probationary Monitoring Form with SDPA/Overseeing DP and HR after completion of the form including Staff comments.

HR shares the FINAL Probationary Monitoring Form with the Principal for review and approval.

A feedback meeting with HR after completion of 1 month

The first appraisal will be after completion of 3 months with staff Head of Boarding [HOB] and Deputy Principal Pastoral [DPP]

The HOD shares the Probationary Monitoring Form with DPP and HR

The second appraisal will be after completion of 6 months

A feedback meeting with the Staff/HOB and DPP

The HOD shares the Probationary Monitoring Form with DPP and HR

The final appraisal will be after 9 months

A target if any completion meeting with the Staff/HOB and DPP

The HOD shares the Probationary Monitoring Form with DPP and HR

HR shares the FINAL Probationary Monitoring Form with the Principal for review and approval

NON - Teaching Staff – Admin

A feedback meeting with HR after completion of 1 month

The first appraisal will be after completion of 3 months

A feedback meeting with Staff and Principal

The second appraisal will be after completion of 6 months

A feedback meeting with Staff and Principal

The final appraisal will be after completion of 9 months

A target if any completion meeting with Staff and Principal

Principal will review and approve the Final Probationary Monitoring Form

RENEWAL OF CONTRACT

All appraisal meetings for 4-year renewal of contract are done by the Principal

CONTRACT RENEWAL PROCESS – INDIAN STAFF

CONTRACT RENEWAL PROCESS – EXPAT STAFF

THIS WILL OCCUR AFTER THE INITIAL TWO YEARS OF THE CONTRACT

MEETING WITH PRINCIPAL

SUPERANNUATION

Process for Superannuated staff:

MEETING WITH PRINCIPAL

STAFF ON DEPUTATION FOR HIGHER STUDIES AND TRAINING – INDEMNITY BOND

REGISTRATION OF AN ONLINE/OFFLINE COURSE/TRAINING

• Coordinators identify programme or training course and after obtaining Principal’s approval registers staff members for the event

• Coordinators finalize list of participants on merit and those staff who are willing to sign the Indemnity Bond

• Bursary prepares Indemnity Bond with approved cost for each participant and hands over to the coordinators for signature by the concerned Staff Indemnity Bond document signed by the participant Staff returned to Bursary by Coordinator

• Timely Submission of Signed Indemnity Bond is a prerequisite to initiate payments by Bursary

• Bond documentation is not mandatory for any programmes or training where the total expenses incurred are less than Rs. 25,000/-

• Bursary arranges payments for registration, travel, accommodation as per Approved Cost Sheet

• Administrative assistant makes travel and accommodation arrangements

• Bursary maintain Indemnity Bond Register with reference to each programme attended by each staff member

• Indemnity Bond will form part of the Personal File maintained by HR

SEPARATION OF EMPLOYMENT

SOCIAL MEDIA, COMMUNICATIONS, MARKETING & BRANDING GUIDELINES

The TISB Crest

The crest should be used by TISB staff on official documents or presentations

No changes should be made to the TISB crest

The crest should not be incorporated into any other crest or design

Unofficial use of the TISB crest is not permitted and could lead to disciplinary

™ is a part of the crest and must always be used to indicate its ownership

Requests to use the TISB crest on promotional materials or websites, should be

proceedings sent to marketing@tisb ac in

For queries regarding social media & communications. Please contact marketing@tisb.ac.in

COMMUNICATING WITH PARENTS

Parents are our customers, and they deserve the best customer service

Often a kind word can quickly diffuse a difficult situation

Word of mouth is our biggest asset but can also be our biggest concern

It is important to remember that whenever you communicate with parents it should be with the utmost politeness and professionalism

When writing to parent s your communication should always star t with Dear Mr/Ms xxx or Good morning/afternoon if you are unsure of their salutation

When communicating with parents or students, use Email Wizard in ISAMS, and remember to use the template options to personalise the email

Watch this video for instructions on how to use template options: Video.

When sending a Form to parents or students, please hide the link behind text rather than send the long form URL Watch this video for instructions on how to put a link behind words

TISB has an active social media & web presence handled by professionals. TISB staff is also expected to help maintain the presence by sharing photos and information with the person in charge.

TISB staff is not allowed to post pictures of students in their personal accounts. The only exception is if you are using a professional account in twitter The staff has to tag @TISBangalore in all posts regarding school. While we do not tudents or any sensitive material is not shared on the nts have graduated.

achievements and talents. Please encourage your have taken part in outside of school. Staff is also

ting your current employer, make sure to select the

SMUGMUG

Be

SmugMug is the official TISB Gallery. You can login using the credentials below. SmugMug login: https://tisb.smugmug.com

Password: trojans2023

Please note that the whole TISB Community (Parents, Teachers & Students) can upload their photos to SmugMug when an event upload link is shared We are building a TISB archive and want photos from all perspectives We are continuously monitoring & reviewing the upload galleries

FRIDAY UPDATE

Friday updates are sent every week to parents, staff & high school students Friday updates are one of TISB's best communication tool If there is any information that your department needs to send out, you are requested to share it with Principal and cc asandra@tisb ac in

OFFICIAL PPT TEMPLATE

Please use this template for all official TISB presentations: Master Copy