May 2013 Annual Report

Page 1

A New Electricity Alliance: Manufacturer & Business Association, EEA-PA and NRG Business Solutions

Since its inception, Employers’ Energy Alliance of Pennsylvania (EEA-PA) has supported our members’ energy needs. The latest example comes with our new alliance with NRG Business Solutions. Many of our members wanted a variety of energy services to choose from that we alone couldn’t provide. An alliance with NRG Business Solutions allows us to provide this range – from fully fixed to fully variable and everything in between. The choice is yours and we’re here to help you. You will also receive the same level of service you’ve come to expect from the Manufacturer & Business Association (MBA) and EEA-PA while significantly expanding our experience and expertise in servicing your electricity needs with NRG Business Solutions. Trust and expertise … a combination you can continue to count on.

Contact us today to learn how we can help meet your electricity needs.

Chuck Jenkins 814.833.3200 cjenkins@mbausa.org

NRG is a federally registered trademark of NRG Energy Inc. “Reliant” and “Reliant Energy” are federally registered trademarks of Reliant Energy Retail Holdings, LLC. (DE No. 7894, MD No. IR-2058, PA No. A-2010-2192350, DC No. EA-10-15, BPU No. ESL-0093, MA No. CS-072). NBS.1645

BUSINESS M A G A Z I N E Manufacturer & Business Association

VOLUME XXVI, NUMBER 5 MAY

2013

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2013 Annual Report

PLUS: Political satirist Mark Russell / Page 34

Table of Contents Message from the Chairman John Cline, president and CEO of Sunburst Electronics

3

A New Electricity Alliance

54 66

Association and EEA-PA partner with energy giant NRG and NRG Business Solutions to offer members more services and options

Health-Care Law Update

12

Association Services & Staff

108th Annual Event Speaker

22

Company Profiles

The Laughter of Politics

34

Association explores private exchange option for employers

Carly Fiorina, former chairman and CEO of Hewlett-Packard Company

Annual Event entertainer and political satirist Mark Russell

Career Concepts Hoffman Industrial Company Howard Industries J.H. Bennett Companies PNC Financial Services Ridg-U-Rak, Inc. Skinner Power Systems, LLC The Whitehall Group UPMC Health Plan

Featured Companies

Erie Federal Credit Union 16 Pirrello Enterprises 42

2013-2014 Board of Governors Dale Deist, immediate past chairman of the Manufacturer & Business Association Board of Governors and founder of Deist Industries

46 Manufacturer & Business Association Board of Governors

© Copyright 2013 by the Manufacturer & Business Association. All rights reserved. Reproduction or use of editorial, pictorial or advertisements created for use in The Business Magazine, in any manner, without written permission from the publisher, is prohibited. Unsolicited manuscripts cannot be returned unless accompanied by a properly addressed envelope bearing sufficient postage. The magazine accepts no responsibility for unsolicited manuscripts or artwork. The Business Magazine and Manufacturer & Business Association do not specifically endorse any of the products or practices described in the magazine. The Business Magazine is published monthly by the Manufacturer & Business Association, 2171 West 38th Street, Erie, Pa. 16508. Phone: 814/833-3200 or 800/815-2660.

Joel Berdine John Cline Dale Deist Bill Hilbert Jr. Mark Hanaway Donald Hester Timothy Hunter Paul Kenny J. Gordon Naughton Dennis Prischak Sue Sutto

Mission Statement

61 41 11 39 5 7 19 53 9

In Memoriam

63

Professional Listings

69

Association remembers longtime Board members Hamilton W. Strayer and Herbert S. Sweny

Who’s Who in business and industry

Editor in Chief

Ralph Pontillo rpontillo@mbausa.org

Executive Editor John Krahe jkrahe@mbausa.org

Managing Editor & Senior Writer Karen Torres ktorres@mbausa.org

Advertising Sales

Patty Welther 814/833-3200 or 800/815-2660 pwelther@mbausa.org

The Manufacturer & Business Association is dedicated to providing information and services to its members that will assist them in the pursuit of their business and community interests. – Board of Governors

Photography

Manufacturer & Business Association 2171 West 38th Street , Erie, Pa. 16508 814/833-3200 or 800/815-2660 www.mbausa.org

Tungsten Creative Group

Getty Images iStockphoto.com State Theatre.org

Contributing Writers Design, Production & Printing Printing Concepts Inc. printcon@erie.net

Read on the Go! For the most current Business Magazine updates, visit our website, www.mbabizmag.com, fan us on Facebook and follow us on Twitter! May 2013 > www.mbabizmag.com > 1

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Association Leadership >

Message

from the Chairman

Dear Association Members,

As I begin my term as chairman of this great organization, I enter it with a deep and abiding respect for the sacrifices and successes that have allowed it to grow and flourish over the past 108 years. The Manufacturer & Business Association (MBA) has enjoyed a rich history of being a leader in the Pennsylvania business community and a powerful and vocal advocate on industry related issues at the local, state and federal levels. From taxes and health care to regulatory and educational reform, the Association has been committed to lobbying for a pro-growth agenda. And now, as we try to find real solutions for the skills gap that has plagued so many of our businesses, this united voice is more important than ever before. Which is the reason I address you today.

Right now, I believe that we are on the brink of an extraordinary time in our nation’s history that will directly impact our work force for years to come — a true educational initiative connecting business and industry of which everyone, from employers and educators to parents and students, needs to be aware. For far too long, the United States has been falling behind in education rankings, with as many as 27 percent of all students not graduating from high school. Many of those who do graduate are unprepared for postsecondary education or for a career, and our businesses have suffered because of this skills gap. Surprised? Statistics show approximately 3.4 million jobs a year go unfilled in the United States because there are not enough qualified individuals to take them.

Employers, such as myself, rely on the quality of the work force to stay competitive in this growing global economy. But when nearly one-third of our students fail to graduate, and without the basic skills needed to get a job, I think you can agree that we have a serious problem on our hands. That is where the implementation of the Common Core Standards comes in.

I am pleased to report that 46 states, including Pennsylvania, and the District of Columbia have agreed to endorse and adopt the use of these standards in kindergarten through 12th grade. These standards establish a clear and consistent understanding of what students are expected to learn, helping them build a strong foundation as they proceed through school, and focusing on what they need to succeed in college and in careers.

Ask anyone in business today and they will agree that our economy needs a solid school system that ensures students gain strong skills in problem solving, analytical thinking and communication — an educational system that will produce a work force that is ready and able to meet the challenges of business well into the future. The Pennsylvania Department of Education currently is in the midst of a five-year plan to implement and align the standards with the Keystone Exams and PSSA tests. But I believe a strong and collective voice from the private sector will help strengthen this initiative, and I hope you do as well. Because only by being vocal and educating others about the importance of these standards can we move forward as the truly “career ready” community that we strive to become. The Association is just the right organization to help propel this effort in an ever-changing and competitive global business world, and I expect to share many more updates on its progress in the year ahead. The Association’s ongoing leadership role in our community’s business growth is also one of the many reasons that I am so pleased to share with you this year’s Annual Report, our premier business-to-business publication. This special edition of the Business Magazine features dynamic articles on our new energy alliance with electricity provider NRG, the Association’s exploration of a private health exchange to help employers brace for the impact of the new health-care law, as well as the many dedicated people and value-added services that are central to the MBA’s mission, which is to help businesses succeed.

Finally, I hope you will enjoy the article on this year’s Annual Event speaker Carly Fiorina, former chairman and CEO of HewlettPackard Company, and political satirist Mark Russell, who will be certain to entertain our members on Tuesday, May 14 at the Bayfront Convention Center in Erie. This should be an exciting kickoff to a transformative year for the Association, and I am both enthusiastic and inspired about the many possibilities ahead. Sincerely,

John Cline Chairman John Cline is the president and CEO of Sunburst Electronics, a high technology electronic contract manufacturing company based in Erie, Pennsylvania. Since 1976, Sunburst Electronics has served local, regional and national original equipment manufacturers with quality printed circuit board assembly, chassis, cable assembly and layout/design services.

May 2013 > www.mbabizmag.com > 3

CO M PA N Y P R O F I L E Investing in Our Neighborhoods The PNC Financial Services Groups, Inc. (NYSE:PNC) is one of the nation’s largest diversified financial services organizations with assets of $305 billion. PNC, operating primarily in 19 states and the District of Columbia, provides retail and business banking, residential mortgage banking; specialized services for corporations and government entities, including corporate banking, real estate finance and asset-based lending; wealth management and asset management.

Marlene Mosco Regional President

Headquartered in Pittsburgh, PNC has approximately 56,000 employees in the United States and abroad serving around 6.5 million checking account customers. The Northwest Pennsylvania Market of PNC includes 50 branch locations. “Through executive leadership, strategic investments and employee volunteerism, PNC is helping to build strong communities and create opportunities for individuals, families and businesses,” according to Marlene Mosco, regional president of the NWPA Market. The community impact of PNC includes the following components: • Community Development: PNC boosts the quality of life in neighborhoods through affordable housing, economic revitalization and customized financial solutions. PNC earned an “outstanding” rating in 2009 for exceeding Community Reinvestment Act Standards. • Charitable Giving: More than $73.9 million was invested in communities in 2012. The PNC Foundation forms partnerships with nonprofit organizations to advance mutual objectives driven by two priorities: early childhood education and community and economic development. • PNC Grow Up Great: A $350 million, multi-year, bilingual initiative that began in 2004 to help prepare young children for success in school and life. In 2012, PNC employees from 11 counties in northwest Pennsylvania volunteered at more than 40 preschools – reading and presenting financial literacy concepts to preschool children including “saving, sharing and spending.” Through a PNC Foundation grant, 750 new warm winter coats were given to needy preschool children. Walk-around Elmo, from Sesame Workshop in NYC, visited the Buhl Festival, in Sharon, Pennsylvania. The PNC Mobile Learning Adventure, a traveling exhibit that provides an opportunity for parents and caregivers to learn about the importance of early childhood education while they engage in fun activities with their children visited the area and will be at Celebrate Erie this August.

901 State Street Erie, PA 16501 1-888-PNC-BANK www.pnc.com

• Environmental Responsibility: PNC’s commitment to innovation and environmentally friendly business practices during the past decade has enabled lower costs, increased efficiency and improved communities. PNC has more new constructed, LEED-certified green buildings than any other company on earth. To learn more about PNC Bank, please visit the PNC website at www.pnc.com. May 2013 > www.mbabizmag.com > 5

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MIND BODY SPIRIT

A PHYSICIAN is not just a doctor. We are problem-solvers, caretakers, and leaders. We see our patients as people, not just notes on a chart. Osteopathic medicine is more than diagnosis and medication – it is treating the whole person not just symptoms or disease. We harness the body’s healing power as another medical tool for maintaining good health. We believe that when Mind, Body and Spirit come together, the impossible becomes possible; making bodies stronger, families healthier, and communities more prepared for the challenges of the future...

...My calling was to become a physician. I went to LECOM.

CAN YOU HEAR

THE CALLING?

CO M PA N Y P R O F I L E More than 70 Years of Excellence in Serving the Storage Rack Market

At the end of WWII, there was a growing need to modernize and expand the nation’s warehousing capabilities. Entrepreneurial business people began to develop innovative storage rack designs to fill those needs. Company after company was springing up, headed by owners who carved out a market share by providing a high level of personal service. In recent decades, however, most of those early family owned companies have been replaced by holding companies, investment bankers or corporate raiders. Virtually no companies like Ridg-U-Rak still exist.

John B. Pellegrino Sr., P.E.

President and CEO Ridg-U-Rak was a minor player in those early years. Although limited in marketing vision and hampered by a lack of manufacturing automation, Ridg-U-Rak had some survival strengths that helped the company to continue to grow. Today, as the operation celebrates more than 70 years of serving the material handling industry, Ridg-U-Rak is commonly acknowledged as a company built on Integrity and Service, guided by the able leadership of its president and CEO, John B. Pellegrino Sr., P.E., along with his sons, Vice Presidents John B. Pellegrino Jr. and Mark E. Pellegrino.

Capabilities Ridg-U-Rak now has two plants in North East, Pennsylvania, covering 160,000 square feet, with a production capacity of more than 100,000,000 pounds of finished steel products per year. It remains one of the largest storage rack manufacturers in North America and is still a family owned business. One of the key contributors to the company’s success has been the increased talent base of its staff, with the ability to completely manage large projects from design and code compliance, through manufacturing, to final installation and customer approval. Major capital investments in its manufacturing plants have been instrumental in improved productivity. Recent investments include the latest rolling mill equipment, a total shop layout revamping, an automated beam manufacturing line, and a 600-foot-long state-of-the-art powder coating line, which not only improves product quality, but also the company’s environmental imprint by reducing its liquid paint usage. From recycling programs to major transformations in manufacturing processes, the corporate philosophy includes doing what is necessary to meet 21st century sustainability expectations. Products Ridg-U-Rak provides an unlimited array of storage options. Whether deep and dense storage systems like Push-Back, Drive-In, and Pick Modules, or Narrow-Aisle and Deep-Reach systems, design engineers can lay out storage arrangements to meet a customer’s unique load, throughput and capacity requirements. Ridg-U-Rak also provides small storage systems for pallet loads or hand-stacked cartons, and offers replacement parts that interchange with competitive racks. Many specialty storage options are available, including a rack-supported crane system to store large dies and tools.

Ridg-U-Rak 120 South Lake Street North East, PA 16428 814/725-8751 or Toll-Free 866/479-7225 www.ridgurak.com

Seismic Base Isolation System Warehouse storage racks have proven to be particularly vulnerable to earthquake damage, and new FEMA guidelines mandate rack structure integrity during a moderate to severe earthquake. Ridg-U-Rak took a quantum leap in the design of storage racks for earthquake-prone areas when it developed and patented the Seismic Base Isolation System, a design that will resist rack damage and product spillage through the most powerful anticipated earthquake that the country will ever experience. Because of this innovated work, Ridg-U-Rak received the Excellence for Innovation award by the National Earthquake Conference. May 2013 > www.mbabizmag.com > 7

Region’s only trauma center

Award-winning cardiac care

Dedicated women’s hospital

On-site, specialized stroke team

The region’s largest network of family medicine providers

More than 220 specialists

World-class care. You can always count on it. UPMC Hamot has been consistently listed among the nation’s high-performing health care providers by organizations like U.S. News & World Report and Truven Health Analytics. No other provider in the region can provide the level of care that UPMC Hamot delivers — from women’s health to orthopaedics to heart care. Why would you choose to go anywhere else? For more information, visit UPMCHamot.org.

Affiliated with the University of Pittsburgh School of Medicine, UPMC is ranked among the nation’s top 10 hospitals by U.S. News & World Report.

CO M PA N Y P R O F I L E

UPMC Health Plan Erie office 109 Boston Store Place 814/833-6633 www.UPMCHealthPlan.com

Bringing New Products and New Choices to Erie Charles “Boo” Hagerty is familiar to many in the Erie business community, although his newest role might not be. As the vice president for the Northern Tier Markets for UPMC Health Plan, he is responsible for the dayto-day operations in the Health Plan’s Boston Store office. Hagerty, a former president of the Hamot Health Foundation, has enthusiastically embraced his new position. “What is exciting to me is how we are bringing to the Erie region a full suite of services that had Charles “Boo” Hagerty never been available here before,” says Hagerty, a Vice President - Northern Tier Markets former vice president of Marketing and Corporate UPMC Health Plan Communications at UPMC Hamot. UPMC Health Plan is part of the UPMC Insurance Services Division (ISD), which provides health plans to employers, their employees and dependents, and also to individuals, as well as to people eligible for Medicare (UPMC for Life), Medicaid (UPMC for You) and the Children’s Health Insurance Program (CHIP). Through UPMC WorkPartners, the ISD provides health and productivity solutions to high-producing companies in northwest Pennsylvania. UPMC WorkPartners offers best-in-class workers’ compensation, disability management, and leave management services, as well as some of the most comprehensive health improvement, wellness and workplace productivity programs available anywhere in the United States. Onsite health clinics, consulting services and analytics are also among the many services offered by UPMC WorkPartners. The list of unique products and services includes LifeSolutions, an employee assistance program (EAP) that uses its expertise in human behavior in the workplace to help companies thrive. In January, LifeSolutions, an affiliated company of UPMC WorkPartners, purchased Northwest Beacon, an Erie-based EAP, and is now delivering superior services and support for its clients in the Erie region. “UPMC Health Plan gives you access to world-class care right in your community with its large network of hospitals and physicians to meet every medical need you and your family have,” says Hagerty. “And with unique products and services, we can offer this care at a lower cost and deliver the highest level of service.” UPMC Health Plan and the ISD are known for a commitment to world-class customer service. In 2012, UPMC Health Plan was the top-rated health plan in western Pennsylvania in terms of customer satisfaction, according to J.D. Power and Associates. UPMC Health Plan’s call center also was named Global Call Center of the Year in the large call center category by the International Customer Management Institute (ICMI). The ICMI award recognizes call centers that make a commitment to superior service and have done the most to deliver a quality customer experience. In 2012, UPMC Health Plan introduced UPMC Inside Advantage, a plan designed to meet the specific needs of Erie area employers. Employers in northwestern Pennsylvania can use UPMC Inside Advantage to offer their employees the highest level of benefits at the lowest premium costs. UPMC Inside Advantage is a value-based network that enables members to get the highest benefits and the lowest out-of-pocket costs when they utilize top-tier quality hospitals in northwest Pennsylvania including UPMC Hamot, Warren General Hospital, Kane Community Hospital, as well as all other UPMC-owned facilities and all UPMCcontracted physicians. UPMC Inside Advantage lowers premium costs by 22 percent over other comparable plans available to businesses in northwest Pennsylvania. Just as UPMC Health Plan has increased its offerings in northwest Pennsylvania, so, too, has it increased its visibility in the region. In the past year, for instance, UPMC Health Plan was a presenting sponsor for the 2012 Erie Downtown d’Lights. That sponsorship contributed to the installation of a 30-foot, lifelike Christmas tree on the façade of the Boston Store, which helped to revive an Erie holiday tradition. This was the first time in decades the Boston Store had been decorated for the holidays. This kind of community involvement is not new to UPMC Health Plan. In total, UPMC and UPMC Health Plan support 87 organizations in the Greater Erie community. These include the American Cancer Society, the American Heart Association, the Erie Zoo, the Erie Seawolves, LifeWorks , and the Presque Isle Partnership. May 2013 > www.mbabizmag.com > 9

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CO M PA N Y P R O F I L E

The ‘Cadillac’ of the Sign Industry Howard Industries is a leading national manufacturer/ wholesaler of Architectural Signage Systems and is globally known for its Extruded Aluminum Wayfinding Signs. With a reputation for highest quality craftsmanship, unparalleled delivery and prompt responsiveness, Howard Industries is considered to be the “Cadillac” of the sign industry. Howard Industries currently occupies a 50,000-squarefoot, technologically advanced office/production facility in the Sterrettania Business Park in McKean Township. Here, the 48-plus person staff designs and manufactures both standard and custom-designed modular signage systems, including a variety of extruded-aluminum signs Tonya Pace and ADA compliant interior signs with thousands of deOperations Manager sign configurations. Never a company to rest on its laurels, Howard Industries leads the way in adopting new strategies and cutting-edge sign fabricating technologies. Its manufacturing process is under a continuous-improvement mandate, and the company is always looking to new markets. A Glimpse at Recent Events in a Growing Legacy: • With its beginnings dating back to the 1920s, Howard Industries has a company history rich in growth, change and success. Under CEO Gary Schneider, President Patrick Sutton and Operations Manager Tonya Pace, the company continues to carve out an aggressive forward-thinking business plan as a manufacturer and innovative sign industry leader. • In 2005, Howard Industries developed the PRIME Sign Program to meet the needs of institutional and corporate clients that require complete sign project management. Project managers and design personnel are teamed to provide industryleading campus master planning, sign audits, site surveys, architectural signage solutions, permit acquisition, and installation management. Area clients benefiting from these services include Penn State University, Shippensburg University, Shepherd University, Gannon University, Mercyhurst College, Edinboro University, UPMC Hamot Medical Center and satellite facilities, Saint Vincent Health System and satellite facilities, LECOM Wellness and Millcreek Community Hospital, Geisinger Healthcare Facilities, First National Bank corporate headquarters and branches, to name a few. • In 2007 and again in 2008, Howard Industries was honored as an Inc. 5000 company. This recognition was a tribute to the company’s growth during both years. • In 2008, the company earned a Pennsylvania Department of General Services COSTARS Contract for signage. Participation in this program allows state entities, municipalities and townships to purchase identification and wayfinding signage under one contract without time intensive research and bid procedures. Area clients benefiting from these services include Penn State University (13 satellite campuses in 2009), Shippensburg University, Slippery Rock University, Edinboro University, Geisinger Healthcare Facilities, and Salus University. • In late 2009, Howard Industries introduced the HID Interior Signage System. Seeing a need for a quickly available, versatile system for interior facility identification, wayfinding and information, the experts in exterior signage applied like-minded design and production concepts to creating a cost-effective interior sign system. The new HID interior system offers functional versatility, contemporary modular appeal, stylish design accents, user-changeable message inserts, and easy to install mounting options…all at a price everyone can appreciate! • In the autumn of 2010, the company introduced Perma-Banner, a unique new technology for creating and hanging eye-catching vertical street pole, light pole and lamp post banners for entryways, parking lots and campus grounds. A revolutionary new concept, Perma-Banners outperform and outlast fabric banners, can be of any shape, and feature the sign industry’s only “No Fly Away” vertical mounting bracket that eliminates lost banners, electrical hazards and utility damages.

6400 Howard Drive Fairview, Pennsylvania 16415 814/833-7000 or 800/458-0591 www.howardindustries.com

• In the early winter of 2012, Howard Industries expanded its extensive 100-plus linear extrusion collection to include six new engineered extrusions. Always recognizing the need for maximum production efficiency, Howard Industries designed these extrusions exclusively for two of its PRIME Sign Program clients: Penn State University and First National Bank. By designing the new extrusions, Howard Industries was able to not only fabricate the signs more efficiently, but in turn created more user friendly adjustable systems for the end users. • Early 2013 Howard Industries continues to work with nearby Mercyhurst University providing signage for their transition from college to university. Supplying both interior and exterior signage to the University, Howard Industries is delivering the unsurpassed customer service and quality products for which its name has become synonymous.

May 2013 > www.mbabizmag.com > 11

Association Services >

Association Explores Private Health Insurance Exchange for Members On January 1, 2014, significant additional provisions of the Affordable Care Act (ACA) become effective including the individual mandate, shared responsibility and penalty tax provisions. Small business owners in the region who want to offer a health plan but are wary of the costs and complexity of the new act may have another alternative: private health insurance exchanges. One of the key components of the ACA is the Small Business Health Options Program, or SHOP Exchange, a virtual marketplace where small businesses can compare and purchase health insurance. The goal of the health insurance exchange is to provide a choice of insurance plans, recommendations for options that best meet the purchaser’s needs, ongoing consultation regarding the selected plan, and automated billing. In contrast to a privately managed insurance exchange, the new public exchanges will be managed by government. The ACA gives states the option of offering a state-based exchange, entering into a partnership exchange with the federal government, or defaulting to federally managed exchanges. 12 < www.mbabizmag.com < May 2013

In December 2012, Pennsylvania opted out of creating a state-based exchange. Therefore, beginning this October, individuals and small businesses in the Commonwealth with 100 or fewer employers will compare and purchase health insurance plans under a program operated by the Department of Health and Human Services. The federal government will coordinate with Pennsylvania state agencies to provide plan certification and oversight, along with consumer assistance and outreach. Some businesses that wish to the keep their current health insurance plans in place may, to a large extent, do so under the ACA. Health plans that were in effect on March 23, 2010 and that have made insignificant or no changes to the plan since then will be “grandfathered plans� that are subject to some of the rules of the act, notably eliminating any annual limits on coverage, eliminating pre-existing conditions exclusion for adults, and limiting waiting periods for coverage to 90 days or less. However, grandfathered plans will not be required to alter benefits to meet minimum standards, to cover preventive services without cost sharing, or to allow direct access to an OB/GYN without a referral.

Also, there is no requirement that small businesses offer health insurance under the ACA. However, beginning in 2014, smaller businesses with at least 50 full-time employees may have to pay a penalty if they do not offer health insurance or if they do offer coverage but it is determined not to be affordable or equal to a certain minimum value. Businesses with less than 50 full-time employees are exempt from these penalties. And there is no penalty under the act for part-time employees who are not offered coverage. There also is a tax incentive to assist small businesses that offer health plans. Businesses that have fewer than 25 employees, average annual wages below $50,000, and that pay at least half of the cost of their employee’s health insurance will be eligible to receive a tax credit of up to 35 percent of the employer’s contribution toward insurance premiums. Those who purchase insurance through a SHOP exchange may receive a tax credit of up to 50 percent of the employer’s contribution in the form of tax credits. Tax-exempt small businesses meeting these criteria may also receive 35 percent of their contributions in tax credits, depending on the number of employees and average wages. If the ACA and its regulations appear complex, it’s because they are. Alan Balla, an attorney for the Manufacturer & Business Association (MBA), says, “It will be extremely difficult for most small employers to determine what is best for their business and employees regarding health insurance offerings after the additional provisions of the ACA become effective in 2014.” Balla believes that most small employers lack the time and resources to analyze the implications of the 2,000-plus-page act. He also contends that it’s uncertain whether the federal government will provide enough guidance to states who have agreed to implement public exchanges, and whether those states, in turn, will educate employers and individuals on the features and benefits of those exchanges. “There remains a great deal of confusion in the marketplace on the part of employers and individuals regarding the true costs of health insurance,” says Balla, “particularly regarding penalties, value requirements and the issue of affordability.” Currently, many small businesses and individuals purchase coverage through associations, such as local chambers of commerce, professional associations or some other membership organization. In many states, these associations are considered to be large groups; consequently, health insurance sold through them may be more affordable than would otherwise apply to traditional health insurance markets for individuals and small employers. Under the private exchange model, privately managed exchanges contract group-specific rates with participating insurers. Employers may want to provide their employees with a defined contribution amount to purchase coverage,

“Working with someone you know and trust is critical to individuals and small employers. The MBA has the best interests of its members and their employees at heart. It can assure them the widest choice of plans, the most competitive costs, and individualized support and advice.”

— Alan Balla, Manufacturer & Business Association attorney

and the employee then picks a coverage level and insurance network based on personal health needs, the amount of employer contribution, provider network participation and risk tolerance. A significant attraction of private exchanges to employers is that they facilitate a defined contribution plan design, which is a way to cap current expenses and future liabilities. Private exchanges also are flexible and may be customized to the needs of any employer group. They also may offer complementary retail products such as dental and life insurance. The MBA is presently exploring the possibility of offering a private health insurance exchange for its members. According to Balla, most employers want to provide health insurance to their employees, but also may want to be able to adopt an approach with defined contributions, that is, to be able to specify a fixed-dollar amount that will be contributed to the plan for each employee. “Under this type of plan design, each employee would then have a choice regarding the level of health coverage that best meets his needs and those of his family,” he says. A private health insurance exchange offered through a known association, such as the Manufacturer & Business Association, would also be able to bridge the span in confidence that buyers confront when making a critical purchase such as health insurance. “Working with someone you know and trust is critical to individuals and small employers,” notes Balla. “The MBA has the best interests of its members and their employees at heart. It can assure them the widest choice of plans, the most competitive costs, and individualized support and advice.” Employer-sponsored health plans will continue to be the most commonly held form of private health insurance when, as previously mentioned, additional major provisions of the ACA become effective on January 1, 2014. Among this group, new plans, specifically the market where new plans are purchased, will remain a source of concern among many employers. For those who find the new legislation too complex or are seeking a defined-contributions plan design, the private exchange model may be a welcomed alternative. To that end, the MBA will continue to explore this possibility for its members. For the most current health-care law updates, visit www.mbausa.org.

May 2013 > www.mbabizmag.com > 13

How much are you willing to risk? Change is inevitable. And since few of us can predict what the future may hold, leaving anything to chance just isn’t an option. Not today. That’s why it is so important to work with a firm who knows how to protect you, your business, your people and your assets against “the unpredictable.” At Loesel-Schaaf Insurance, we make an extraordinary effort to understand your unique goals and objectives. We analyze where your risks are now and where they may be in the future. And because we’re one of the region’s largest business insurance providers, we’re able to offer the industry’s most comprehensive coverage plans — providing solid support at affordable rates. So if you’re not one to throw caution to the wind, talk to us.

“We make a difference.”

Phone: (814) 833-5433 . Fax: (814) 838-6172 . Web site: www.LSinsure.com Health Care

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Taking Care of Business Mary Beth Wilcher is the Chief Executive Officer of the Erie Federal Credit Union. She started her credit union career in 1987 as a receptionist and moved her way up to loan officer and mortgage closing officer, before eventually becoming chief marketing officer. She was named CEO three years ago.

It’s an exciting time to be a member of the Erie Federal Credit Union — and with good reason. By summer 2014, the Erie FCU is expected to open the doors on its new corporate headquarters and centrally located branch facility at 3503 Peach Street in Erie, the site of the former Glenwood Elementary School. The estimated $8-million project — which includes the acquisition of the 1.8-acre property and construction work on the 50,000-square-foot school building — marks a major milestone for the 77-year-old credit union as it continues its growth and expansion in Erie and Crawford Counties. “This is the biggest thing the credit union has ever done,” explains Chief Executive Officer Mary Beth Wilcher, who has worked in the credit union industry for 26 years, the past three as Erie FCU’s chief executive. “This opportunity came up last summer and we started doing due diligence, crunching the numbers, and looking at our long-term plan.”

The former Glenwood Elementary School property at 3503 Peach Street in Erie will soon be the new corporate headquarters and full-service branch location of the Erie Federal Credit Union.

As the largest credit union in Erie County, with 115 employees, seven branches and assets of $375 million, the not-for-profit, member-owned Erie FCU has positively positioned itself in the market through slow and strategic growth. So when results of two independent market studies indicated the need for a central location to better serve its members, credit union officials knew they had a once-in-a-lifetime opportunity to purchase the land and build a campus-style facility in one of the city’s busiest thoroughfares. Soon Erie FCU members will have access to a new, full-service retail branch with drive-thrus, as well as a corporate headquarters that will provide enough land and building space to accommodate the credit union’s predicted growth over the

next 20-plus years. And, unlike the Erie FCU’s current corporate location at 1959 East 36th Street, the new headquarters will allow the credit union to expand its back-office operations, administrative staff and commercial lending department, bringing the total number of employees at the new location to 60. Wilcher expects the Erie FCU to also introduce wealthmanagement services at the new corporate headquarters in the future “that would allow us to provide a level of service to our members and businesses that we currently don’t offer.”

Real Estate Lending

The Erie Federal Credit Union has come a long way since its days of deposit and consumer loan accounts. Today, the Erie FCU is a true financial institution dedicated to serving its members, including their real estate-lending needs. According to credit union officials, Erie FCU members are only required to have a $5 deposit in a share account in order to be eligible for credit union services such as real estate loans. Plus, once you are an Erie FCU member, you are always a member, no matter where you live. “If we have a member that moves to Iowa, and they want to buy a house there, they can through us,” notes Wilcher. “Anyone in Erie or Crawford Counties may be eligible to become a member or if they are an immediate family member of an existing credit union member, they can also join.” In fact, as an affiliate of the Erie Board of Realtors, one of the Erie FCU’s major initiatives for 2013 is to strengthen its relationship with local realtors regarding its real estate loan services — and to promote its industry reputation for on-time closings. As Wilcher explains, “Our mortgage division works very hard to try and keep everything on time and on schedule, which is extremely valuable to our members who are applying.”

Commercial Lending

For business owners such as Kimberly Hessong, owner of Mud Puppies in Erie, and Thomas J. Makowski, owner and president of Sparrow Pond Campground, LLC and Aquatic Pools & Construction, Inc., in Waterford, the Erie FCU has filled a much-needed niche for their commercial lending needs. Seven years ago, Hessong experienced her first self-serve dog wash and decided to open one herself. Now, her business at 3667 Peach Street provides walk-in, self-serve grooming and fullservice grooming by appointment, as well as access to training classes and a retail store. 16 < www.mbabizmag.com < May 2013

Mud Puppies, a self-serve dog wash in Erie, got its start thanks to commercial lending assistance from the Erie Federal Credit Union.

Chief Operating Officer Brian Waugaman oversees the day-to-day operations of the Erie FCU’s seven branch locations in Erie and Crawford counties. The credit union recently added its new Instant Issue Debit Card Program to its line of branch services, allowing members to instantly replace lost or stolen debit cards, and giving them access to their debit cards the same day as opening a checking account.

“When I put my business plan together, I went shopping for a loan; I used the traditional process — get three quotes and choose the one you like best. It was Erie FCU that impressed me the most,” she says. “Erie Federal Credit Union walked me through the process in a very professional manner, with eloquent business style. They kept me in a constant motion, moving me forward to my goal. Without their help and support, I’m not sure I would be where I am today. Erie FCU found a Small Business Association (SBA) loan that was fit just for me, and Mud Puppies, my dream, became a reality. I could not have done it without the Erie Federal Credit Union and their knowledge of the SBA.” Commercial Lending Officer Betty Reynolds, who joined the credit union team in February 2012 with 19 years of commercial lending experience, has played a critical role in assisting employers with their loan needs. In fact, her assistance has been invaluable to Tom Makowski’s two businesses. Since 1993, Makowski’s Aquatic Pools & Construction has been building water parks throughout the country, including Splash Lagoon in 2003 and its wave pool in 2011. His family owned Sparrow Pond Family Campground has been operating since 2003–2004. “The banking industry has been very crazy the last few years, and dealing with the local banks has been impossible to run my business with no local personal banker’s help,” explains Makowski. “The last straw for me came when my local bank turned our account over to an out-of-state bank.” Makowski’s son-in-law then suggested contacting the Erie FCU. “Not only did Erie FCU take over the financeable structure of Sparrow Pond, but we also put Aquatic Pools accounts into the Erie FCU, which has been one of the best things that I have done in years. It’s been a great relief for my daughter and I to finally have a local financial institution and a voice to talk to locally. I can’t say enough about all the help and advice we receive from the people at Erie FCU and Betty Reynolds, and we look forward to a great future at Sparrow Pond Family Campground & Resort, thanks to Erie FCU.” Credit union officials say the Erie FCU typically underwrites commercial loans for $1 million or less, but can participate with other credit unions for larger loans, when needed.

“We know the economy is not great, but there are a lot of businesses here in Erie and Crawford County that are doing very well,” adds Wilcher, “and there is no reason why they shouldn’t be able to get the money they need to grow their business.”

Business Affinity Program

The Erie FCU has a robust history of providing valuable financial services in the Erie region since it was founded by a group of local Erie educators in 1936. This evolved in 1982 when federal regulators allowed Erie FCU to expand its membership base to accept other businesses and their employees, forming the Business Affinity Partner Program. “If you have a business and you want your employees to be able to take advantage of the services, products, office locations, ATM network, shared branching and everything that we have, then consider becoming a Business Affinity Partner,” notes Wilcher. “The advantage to businesses is that it gives you an option to provide your employees with something that would be a benefit to them.” According to credit union officials, the Erie FCU has more than 200 Business Affinity Partners — and counting. “Any business that wants to become a Business Affinity Partner in Erie or Crawford Counties should contact us. We would be glad to meet with them and come in and do a presentation for the president, HR department, and employees,” adds Wilcher. “If you have a benefits fair or if you want us to come in and review some things regarding financial fitness or basic budgeting, we can certainly do that too.” The Erie Federal Credit Union takes pride in doing what’s in the best interest of its members by providing financial solutions from local people you trust. For more information, visit www.eriefcu.org.

®

Contact Information:

The Erie Federal Credit Union (Erie FCU) is a full-service federal credit union with a community charter, which means if you live, work, worship or attend school in Erie or Crawford Counties, or you are a family member of an existing credit union member, you can belong to the Erie FCU.

Phone: 814/825-2436 Toll-Free: 800/480-0494, Option 2 Website: www.eriefcu.org Federally insured by NUCA

Thomas J. Makowski, owner of Sparrow Pond Family Campground in Waterford (shown here), says that working with the Erie FCU was one of the best business decisions he ever made.

May 2013 > www.mbabizmag.com > 17

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CO M PA N Y P R O F I L E The Power to Drive for More Than A Century With a rich heritage in steam dating back to 1868 Skinner Power Systems, LLC manufactures single stage steam turbines for mechanical drive and electric power generation applications and sells them worldwide. The Skinner turbine line was for many years a part of the Skinner Engine Company, which was located on West 12th Street in Erie. Klaus P. Fischer In 2002 it was purchased by Klaus P. President Fischer and a team of associates and relocated to 8214 Edinboro Road in a modern 14,000-square-foot facility. Fischer, who himself has 30 years of industry experience, was able to retain key employees who have 75 years of experience between them. They are: Operations Manager Richard Mulligan, Sales Manager Jeff Skonieczki and Office Manager Cynthia Swindlehurst.

Steam turbines have been in commercial use for the better part of 100 years. However, while the fundamentals of the turbine design remain unchanged, today’s technology of electronic controls and advanced materials are incorporated into every turbine Skinner builds today. With proper operation and maintenance Skinner turbines have been known to last for 50 years. Each turbine is engineered for the end-user’s specific needs and steam conditions. Skinner’s turbine line has a power range from 0.5 horsepower to 3,000 horsepower to drive pumps, fans, blowers, compressors, mills and other equipment in the petrochemical, refining, sugar, palm oil and other industries. Skinner also builds steam turbine electric generator packages that can deliver up to 2 megawatts of electricity. These turbine generator packages are widely used in biomass, waste-to-energy and combined cycle power plants. Skinner’s business model focuses on turbine design, assembly and test. It contracts out production machining and fabrication of components to highly skilled suppliers of those services in northwest Pennsylvania. This enables Skinner to operate with less than 10 full-time employees and to keep its costs and its prices low.

Skinner Power Systems, LLC 8214 Edinboro Road Erie, PA 16509 814/868-8500 www.skinnerpowersystems.net

But, producing quality and affordable equipment that lasts is only half the Skinner story. The other is its commitment to service and support. The Skinner team of dedicated and experienced professionals is available at each step, assisting with turbine troubleshooting, setup, maintenance, and repair. If necessary, Skinner will even rebuild the end-user’s old turbine to its original specification.

May 2013 > www.mbabizmag.com > 19

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&DUO\ )LRULQD Just as Yahoo CEO Marissa Mayer, Facebook COO Sheryl Sandberg and former eBay chief and current Hewlett-Packard Company CEO Meg Whitman have emerged as the most powerful women in technology, there is Carly Fiorina — a leader who, throughout an extraordinary career in business, successfully blazed new trails and defied the odds in the highly competitive Silicon Valley. Taking the helm of Hewlett-Packard in 1999, Fiorina became the first woman to run a Fortune 20 company, where she served as chairman and CEO until 2005. During Fiorina’s widely reported tenure, she led the reinvention of the legendary company, steering it through the dot-com bust, the worst technology recession in 25 years and the controversial merger with Compaq Computer, now acknowledged to be the most successful merger in high-tech history. Sources say the merger laid the foundation for HP to become the first $100-billion info tech company, creating leadership positions for the company in every product line and every country.

Since that time, Fiorina has been an active political voice — running for U.S. Senate in California — a best-selling author, highly sought-after speaker, business commentator and strategic adviser, who is frequently asked to comment on the current state of business and politics — and her role as a woman business leader. In her memoir Tough Choices, a New York Times and international bestseller that has been translated into 12 languages, Fiorina talks about her life and her views on her career and leadership, technology and workplace diversity, how women can thrive in business, and the role technology will continue to play in reshaping the world. Currently, as chairman and CEO of Carly Fiorina Enterprises, according to her biography, “she has brought her unique perspective and experience to bear on the challenging issues of our world championing economic growth and empowerment for a more prosperous and secure world.” >

May 2013 > www.mbabizmag.com > 23

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Cara Carleton “Carly� Sneed Fiorina was born on September 6, 1954 in Austin, Texas. Her father, Joseph Sneed, was a law professor who also served as a federal appeals judge and a deputy attorney general under President Richard Nixon; her mother, Madeline Sneed, was an abstract artist. Fiorina was raised primarily in the San Francisco Bay Area, although her family also lived in North Carolina, Texas, Connecticut, and New York, as well as Ghana and England, allowing her to attend five high schools on three continents, due to her father’s career. The constant relocation, Fiorina would later say, influenced her ability to thrive in new situations. “I learned that people are fundamentally the same wherever you go,� she said, in a 2002 interview with Fortune. “Connecting, and always being the outsider, which I was, is about adapting.�

Much like her upbringing, her path to becoming CEO of a leading technology company also followed an unconventional route. At Stanford University, she studied medieval history and philosophy, and after a stint in law school at UCLA, held down various jobs, working as a receptionist and then English teacher in Italy, before signing on as a sales rep at AT&T at age 25. “Only in America could a medieval history student, a law school dropout and a full-time receptionist rise to become the CEO of one of the largest companies in the world,� Fiorina has said. Fiorina eventually ended up enrolling in graduate school at the University of Maryland, College Park, FAST FACTS About: Cara Carleton “Carly� Fiorina is an American business executive and a former California Republican candidate for the U.S. Senate. Born: September 6, 1954 in Austin, Texas Political Affiliation: Republican Party Best-selling Book: Tough Choices: A Memoir Alma Mater: Stanford University (B.A.); University of Maryland, College Park (M.B.A.); and Massachusetts Institute of Technology (M.S.) Personal Life: Fiorina and her husband Frank have a daughter and two granddaughters.

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and she received a master’s degree in marketing. She then earned a master’s degree from the Massachusetts Institute of Technology and, while at MIT’s Sloan school — where she earned an M.S. degree — got her first up-close look at CEOs in action. “Just like people everywhere, some were good at their jobs; some weren’t,� she wrote in her memoir. “Some got to the top after a lifetime of preparation; others still seemed surprised they were there. Some practiced intimidation; some were engaging. Mostly the interactions took the mystery out of the CEO.�

Fiorina’s first major exposure to the network communications world began in 1980 when she joined AT&T. By age 35, she became the division’s first female officer, and five years later was named head of North American sales. Sources say she combined an appreciation of new technologies with powerful sales instincts, and the aim to be the leader in every market so the excitement of competing would replace the fear of limitation.

By 1995 Fiorina grabbed the attention of AT&T’s top brass and was tapped to lead corporate operations for the spinoff from AT&T of Lucent, playing a key role in planning and implementing the 1996 initial public offering of stock and company launch strategy. Before going public, she and fellow executives met with potential investors, according to Knowledge@ Wharton, in what she has described as “a mind numbing� three weeks of eight presentations a day. “And yet I loved every minute of it — the intense pleasure of the seamless team we had become, the >

May 2013 > www.mbabizmag.com > 25

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thrill of doing something for the very first time, the excitement of talking about something I believed in so deeply, the knowledge that we were building a company right before our very eyes,� she would later recall in her memoir. “I loved Lucent.� Under her guidance and to her credit, the spinoff became one of the most successful IPOs in U.S history, raising $3 billion. In fact, by the time Fortune dubbed her the most powerful woman in business in 1998, Fiorina had climbed the corporate ladder to become president of Lucent’s Global Service Provider division, the company’s core business unit. However, she apparently bristled at the No. 1 ranking, according to the magazine, saying, “Business shouldn’t be like sports, separating the men from the women.�

Rise to Hewlett-Packard

Hewlett-Packard took note of Fiorina’s exceptional ability to manage growth in the quickly changing technology field and in July 1999 named Fiorina as chief executive officer, earning her the designation as the first woman to lead a Fortune 20 company, thus overcoming the metaphorical “glass ceiling.�

In this new role, she took a hard-edged approach to change and immediately became a highly visible chief executive. She was included in the TIME 100 and ranked No. 10 on the Forbes list of The World’s 100 Most Powerful Women in 2004. She also remained in the Fortune most powerful women in business listing throughout her time at HP. After appearing on the cover of Fortune, Fiorina noted in her memoir, “Some people thought that as a celebrity, I was now different from them, separated from others. Many could no longer see me at all. They could only see ‘Carly Fiorina, the Most Powerful Woman in Business.’ “

Unfazed by the hype, Fiorina proceeded to reorganize HP and during her tenure led the reinvention of the legendary company, tripling its rate of innovation, achieving market leadership, transforming its cost structure and accelerating growth. In early September 2001, in the wake of the tech bubble burst, she announced the merger with PC maker Compaq, a leading competitor in the industry.

In her memoir, Fiorina says she knew the deal would be “incredibly ugly,� “a huge shock,� and “a fight from start to finish.� But she fought hard for the $19-billion purchase, which, despite a bruising proxy fight led by one of the Hewlett family heirs, narrowly passed with 51 percent of the company’s shareholders voting in favor of the deal. Ultimately the Compaq merger created the world’s largest personal computer manufacturer by units shipped, but even Fiorina could not escape the changing expectations of HP’s leadership. In early January 2005, the HP Board discussed a list of issues regarding the company’s performance and proposed a plan to shift authority to HP division heads. Shortly after, Fiorina decided to resign as chairwoman and CEO of the company with a severance of slightly more than $20 million. “The worst thing I could have imagined happened,� she would later say. “I lost my job in the most public way possible, and the press had a field day with it all over the world.�

A Leader Reinvented

Fiorina is still widely regarded as one the most recognized business leaders in the world and a global influencer of public opinion. She is a regular commentator on the FOX Business Network and CNBC and an active political figure advocating for Republican and conservative causes. >

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She is also the first-ever civilian vice chairman of the National Republican Senatorial Campaign Committee, supporting Senate candidates dedicated to enabling private sector growth, innovation and competitiveness.

On November 4, 2009, Fiorina formally announced her candidacy in the 2010 Senate election in a bid to unseat incumbent Barbara Boxer. She won the Republican primary election for Senate with more than 50 percent of the vote, beating Tom Campbell, a former state representative, and State Assemblyman Chuck DeVore. However, she lost in general election by 42.2 percent to 52.2 percent.

Still, Fiorina remains a champion of business on key legislative issues including simplifying and reforming the federal tax code, promoting the use of business technology in government, immigration and education reform, as well as finding ways to spur innovation and strengthen small businesses. As Fiorina once told eWEEK, “Our economy will continue to underperform unless we can deal with structural� obstacles and find long-term solutions to these issues. “We have to have an ongoing fact-based dialogue about these challenges,� Fiorina said. “There’s too little fact-based longer-term discussion in the public square and a lot of hyperbole-laced shortterm discussion.�

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In terms of education, says Fiorina, the United States lags both in the quality and quantity provided. “The result today is many employers with jobs to fill cannot find enough qualified Americans to fill them,� she notes. “We can only solve this problem by taking a longterm view and fundamentally overhauling our educational system to bring it into the modern, 21st century world.�

In her view, small business, education and leadership are essential components to powering growth. “While every small business doesn’t turn into a Google, the local car dealerships, restaurants, realestate brokers, auto-repair and dry-cleaners are the foundation of our communities,� she said in an ABC News column. “Small businesses are responsible for the net new job creation of our nation over the last 40 years. America was built by innovators, risktakers, entrepreneurs and dreamers.

“So when we examine the health of our economy,� she continued, “we must start by asking how small business is faring. The answer: not well. More small businesses are failing and fewer are starting than at any point in the last 40 years. We are slowly undermining the entrepreneurial foundation of our country. Why? Because our tax code and regulatory structures have been written, negotiated and gerrymandered by big business, big labor, and big government.� Fiorina went on to say, “Our whole perspective in Washington should change to one which starts with the entrepreneur in mind.�

Changing the World

Fiorina has long since left the corporate offices at HP but continues to be an agent of change, advising government, business and nonprofit organizations, and staying actively involved in worthy causes around the globe. > May 2013 > www.mbabizmag.com > 29

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,

She currently sits on the boards of Taiwan Semiconductor Manufacturing Group, Inc., and Revolution Health. She also serves as a trustee for MIT, and a board member of Freedom House, Vital Voices, Business Executives for National Security, Initiative for Global Development, the National Symphony Orchestra and Ford’s Theatre. In addition, Fiorina serves as the chairman of the Fiorina Foundation, a philanthropic organization. She also is a cancer survivor who openly tells her story for the LIVESTRONG organization and serves as a member of the Defense Business Board, and recently served on the Advisory Group for Transformational Diplomacy for the Department of State.

Fiorina also has been a member of the Boards of Cisco Systems, Kellogg Company, Cyber Trust, Merck & Company and the U.S. China Board of Trade. She sat on the New York Stock Exchange’s executive board and was a White House appointee to the U.S. Space Commission to advise it on the nation’s space science agenda and to contribute a broad range of high-tech expertise. In addition, she recently served on the CIA’s External Advisory Board. Fiorina’s list of service has not gone unnoticed.

In July 2001, she was named an honorary fellow of the London Business School. She was honored with the 2002 Appeal of Conscience Award and the 2003 Concern Worldwide “Seeds of Hope� Award in recognition of her worldwide efforts to make global citizenship a priority for business. The Private Sector Council even honored her with its 2004 Leadership Award for her contributions to improving the business of government. In September 2007, Fiorina was honored with the Compass/Vanguard Award by the Women’s Leadership Exchange. And, in March 2007, The Women’s Center presented her with their Annual Leadership Award. Fiorina’s philanthropy also combines the best of her business and technology experience. Serving as chair of Good360, the world’s largest online

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product donation marketplace, Fiorina champions the best use of technology to fulfill the needs of thousands of qualifying nonprofits with corporate product donations. Most recently, she formed a partnership with Opportunity International, an organization that serves nearly 5 million people across 20 countries with microfinance loans, savings, insurance and vital training to break the poverty cycle — with 93 percent of loans going to women.

“I have witnessed in my life and in the companies I’ve been privileged to work with, through all of my travels the difference that one woman can make,� she has said. Opportunity International aims to raise $50 million for the One Woman Initiative by 2015, which will fund loans for 2 million women. The One Woman Initiative, launched in 2008 by Fiorina, then Secretary of State Condoleeza Rice and USAID, serves as an international women’s empowerment fund to bring access to capital, skill and leadership training to women struggling in poverty.

“The data is clear,� Fiorina has noted. “If you give a woman an opportunity she will make a huge difference.� As a champion of economic growth and individual empowerment, Fiorina herself is leading the charge — and the business of change. To learn more about Carly Fiorina, visit www.carlyfiorina.com.

Sources: www.carlyfiorina.com www.biography.com/people/carly-fiorina-9542210 www.abcnews.com

www.ap.org www.en.wikipedia.org www.opportunity.org http://topics.wsj.com/person/F/carly-fiorina/67 knowledge.wharton.upenn.edu

May 2013 > www.mbabizmag.com > 31

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Local access. It’s what our clinical affiliation with the Cleveland Clinic Heart & Vascular Institute is all about. This joint program ensures that heart patients throughout our community have access to the highest level of quality heart care. Providing patients with better options and better outcomes. Accelerating advancements in cardiovascular medicine. And enabling Saint Vincent to provide the region’s most comprehensive heart care.

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34 < www.mbabizmag.com < May 2013

The Laughter of Politics:

Mark Russell

After 60 years, he continues to find the stuff of comedy on both sides of the political aisle. This surgical thing, sequestration/Cuts the heart right out of the nation/Doctors Simpson and Bowles/Have counter proposed/A no-anesthesia castration The lineage of American political humorists is long. Jon Stewart and Stephen Colbert descended from such legendary performers as Lenny Bruce, Tom and Dick Smothers, Steve Allen, Dan Rowan and Dick Martin. And, of course, the venerable Mark Russell. For 60 years Russell has plied his intensely funny, intensely sharp wit at theaters, auditoriums and campuses across the nation. In 2010 he announced his retirement before fans and family at Chautauqua Institution. But, to paraphrase Mark Twain, the news of his departure was greatly exaggerated. Last year he returned to the stage with his signature American-flagthemed piano and his delightful, irreverent political humor. Mark Russell is a native of Buffalo, New York, where he grew up in a cheerful, working-class family and attended Canisius High School. “When I was a young boy in Catholic school,” he says, “we would have had to go to confession after watching Beyonce’s half-time show.” His family later moved to Washington, and Mark spent a short time at George Washington University before joining the Marines. “I stopped telling people I didn’t attend college when it suddenly dawned on me that no one was particularly surprised,” Russell says in his classic, self-effacing style. Following his service in the Marines, Russell began his career with a performance at a Capitol Hill club that was frequented by senators, congressman and their staffs. As he puts it, “I started at the bottom and worked my way down.” He gradually gained

a national following and, from 1975 to 2004 he produced live specials for PBS that aired at least four times per year. The programs were consistently among the top-rated shows on public television. For several years Mark also appeared on NBC’s Meet the Press, hosted by fellow Buffalonian and Canisius graduate, Tim Russert. In addition, he had a regular slot on NBC’s Real People, and a daily spot on NBC radio. In 2009 he wrote the music for a children’s theater performance that premiered at the John F. Kennedy Center for Performing Arts. Today he writes a syndicated column that is enjoyed across America, along with his live performances, CDs, tapes and videos. Russell cites old-time comedian and activist Mort Sahl and singer satirist Tom Lehrer as people who have influenced his career. Both drew their material from political and social issues, and Lehrer, like Russell, parodied popular songs. Remindful of the great musical and comic talent Steve Allen, Russell’s skill is rooted in great writing and a knack for arranging lampoons to old standby melodies. Like Allen, his appearance is conservative, with wire-rimmed glasses, a dark suit and a bow tie. But his low-key manner and droll smile belie a well-honed intellect and incredibly fast delivery. After two years in retirement, Russell is back this year with a humorous vengeance. He will appear in Erie at the Manufacturer & Business Association’s 108th Annual Event on Tuesday, May 14, an encore of his performance at the MBA Annual Event in 2005. For more information about Mark Russell, visit www.markrussell.net.

May 2013 > www.mbabizmag.com > 35

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CO M PA N Y P R O F I L E J.H. Bennett Offers Moving Solutions “At J.H. Bennett Moving & Storage, Inc., our experience and dedication have remained steadfast,” says President Kent Mitchell. “Our commitment to providing the best service and quality in the transportation industry has never been stronger. It continues to be our mission to be easy to do business with, to be a leader in quality and to provide flexible solutions to moving with easy-to-understand pricing.”

Kent Mitchell President

As one of the country’s oldest moving companies and as a part of United Van Lines, J.H. Bennett has upheld those promises. J.H. Bennett was declared the “best of the best” in 2012 when it was announced as the 2012 President’s Quality Award winner. This prestigious award placed J.H. Bennett as the No. 1 agent out of more 400 other United Van Lines agencies across the country. How did they do it? United Van Lines is the largest and most progressive household goods carrier in the country. “We have transitioned over the years to new technologies including the most recent E-Acceptance of your moving contracts and an electronic inventory process which increases efficiency and clarifies terms for each customer,” explains Mitchell. “Our Moving Consultants, who are the most experienced in the region, are committed to accuracy, detail, and a thorough explanation of the entire process.” “Once a move is scheduled,” he continues, “our Move Coordinators specialize in anticipating customer needs, responding to requests and applying problem-solving skills to ensure all moves run smoothly. Logistics and customer requests are conveyed to our Van Operators and Service Crew, who are trained in all aspects of the packing, loading and delivery process. Safe handling of our customers’ most personal possessions, care of the residence at origin and destination and customer service are their top priorities.” J.H. Bennett’s scope expands from residential relocations to corporate services to special commodities. They offer the best full service as well as do-it-yourself options. The company’s Go-Mini’s portable moving and storage units continue to grow as customers realize the advantages of using the containers for not only moving, but staging a home, home restoration or even disaster recovery. “We deliver our 12-foot, 16-foot, or 20-foot container,” notes Mitchell. “You load it at your leisure or we can load it for you, then call us for delivery to your new destination or to our secure facility.”

J.H. Bennett Companies 1705 Raspberry Street Erie, PA 16502 814/456-5377 or 800/542-8668 www.jhbennett-moving.com or www.gominiserie.com

J.H. Bennett’s Erie roots run deep and have held fast through a depression, two world wars and the ever-changing transportation industry. “We strive to make your relocation as stress free as possible,” says Mitchell. “We understand how hard it is for a working office to be interrupted through a transition like this, so we lay out a step by step organized plan to effect a smooth and efficient transfer. Likewise, for residential customers, we realize we are not just moving furniture and boxes, but we are moving your life. Approaching these situations with the utmost care and exactitude is what sets us apart and drives our customers to vote us No. 1 in the industry.” “As our 100th year of service quickly approaches,” he adds, “we look forward to meeting each challenge as a new opportunity to grow with our customers. In the end, we want every customer to receive the highest-quality service that they will enthusiastically recommend.”

May 2013 > www.mbabizmag.com > 39

Let us be your guide What brand is well recognized by its dark blue and white logo with a bright nautical star in the middle? This familiar logo is popping up in yards and on businesses all over Erie County. Thanks to hard work, dedication and significant branding efforts, Marsha Marsh Real Estate Services has become one of the most respected and fastest growing real estate companies in the area. We’re proud to be recognized as Erie’s trusted advisor when it comes to buying or selling real estate in Erie, Warren, Venango and Crawford counties. And we’re happy to offer our clients the following specialities and services:

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CO M PA N Y P R O F I L E More Than 166 Years of Experience Hoffman Industrial Company, formerly Hoffman Riggers, has been in business since 1846 and has the distinction of being the oldest company on record in Erie, Pennsylvania. Hoffman’s earliest work was in house and barn moving during the mid-19th century. The Industrial Revolution and the World Wars led to a major increase in manufacturing plants in the Erie area, increasing the need for industrial services. Hoffman’s experienced work force looked forward to Dennis Apple the new challenges and expanded its service General Manager/Project Manager offerings to include moving and installing heavy machinery and equipment for industry. Today, Hoffman continues to serve the tri-state area of Pennsylvania, Ohio and New York, offering additional services such as hauling, plant maintenance, warehouse storage, steel fabrication, transportation services and project management. The combined experience of Hoffman Industrial’s rigging crews is unmatched in the Erie area — the company’s Foremen have a combined 80 years experience and its Journeymen have an average of 13 years experience. These men possess a broad range of skills in addition to their expertise in moving heavy equipment, and they use their wealth of experience to complete work efficiently and effectively for Hoffman’s customers. Hoffman’s General Manager/Project Manager Dennis Apple holds a BS and MBA from Clarion University of Pennsylvania and has worked in a variety of industries on hundreds of projects. From start to finish, he oversees every project that comes to Hoffman, which includes cost estimation, scheduling labor, material and equipment needs. Office Manager Leslie Stratton handles all accounting and office management, and she has 26 years of accounting and 32 years of office experience, which translates into added efficiency and cost savings for Hoffman’s clients. “We believe the success of our business is not only based on the excellent work of our skilled employees,” explains Apple, “but also on the strength of our relationships with our customers.” At Hoffman, moving large equipment and machinery is all in a day’s work. Whether a customer needs to transport and install a large machine or break down and relocate an entire manufacturing facility, Hoffman has the right equipment and proper insurance to satisfy its customers’ needs. Hoffman has more than 60,000 square feet of first floor storage space for large machinery and equipment. The company also provides transportation services for heavy equipment and machinery for local or foreign delivery. Hoffman can even accommodate customers who require custom steel fabrication in conjunction with a rigging project.

Hoffman Industrial Company 1221 Walnut Street Erie, PA 16501 814/452-2698 www.hoffmanindustrial.com

All the Right Equipment for Any Industrial Job Hoffman has an entire fleet of trucks, forklifts and equipment that is flexible enough to handle very small mechanical jobs to extremely complex fabrication jobs. The company’s equipment list is extensive and includes: tractors, trailers, trucks, tilt beds, cranes, forklifts, rigging equipment, machine shop equipment, weld shop equipment, and its newest piece of equipment, a Versa-lift 40/60. May 2013 > www.mbabizmag.com > 41

Erie’s Only Complete Record Management Center Erie-based Pirrello Enterprises is owned and operated by President Robert A. Pirrello and Vice President Matthew Pirrello.

Archival Solutions creates a unique barcode for all documents for quick and easy access. Pirrello Enterprises has invested heavily in technology and equipment to meet all document scanning, shredding and storage needs. The company is a certified reseller of Kodak (shown here), Fujitsu and Panasonic products.

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Robert A. and Matthew Pirrello are a walking encyclopedia of document management solutions, whether its retention schedules, document imaging, offsite storage or shredding of documents. Both father and son have been working in the document business for years — Robert since 1980, and Matthew since 1992.

from their parents to purchase racks, a paper shredder and office equipment. The brothers bought computers that could store, index and inventory every file of information and leased a building with 11,000 square feet of storage — but with few customers.

Together they have the knowledge and experience to show for it in their family owned and operated company, Pirrello Enterprises Inc. — a full-service records center that offers storage, electronic imaging and equipment sales.

“We used to joke that they had a big record warehouse,” says their father, “and no records.”

“Customers choose us because of our experience and because of the service we provide,” adds President Robert A. Pirrello. “At Pirrello Enterprises, we are very customer-service oriented.” The Erie, Pennsylvania-based firm, which today employs a team of 11 experienced document management professionals, has a rich history of servicing customers in the tri-state area, a tradition that began in 1994 when the firm began as an offsite document storage facility and document destruction business. At that time, Matthew and his brother founded the company with help of $20,000 investment

Within months, however, Robert A. Pirrello, a Marine Corps veteran with more than 15 years of records management experience, joined his sons to help get the business going. And, by 1996, the company began the microfilming of documents for hospitals, large corporations, government offices and businesses throughout the tri-state area. Then, in 1998, Pirrello Enterprises added document imaging, investing in high-speed imaging equipment and software, allowing it to be the only complete document management facility in the region. Customers not only had the benefit of creating more efficient “paperless” offices, but access to an industry expert in International Society for Standardization regulations. “We offer customers a lot of advantages and help clients determine how much information to store,” notes Robert. “This allows our clients to keep up with all government, legal and IRS storage requirements and schedules.”

Scanning Solutions

Pirrello Enterprises’ state-of-the-art document Conversion Center was designed specifically for document and data conversions. Using advanced technology, the company can automate the indexing of documents so they can be automatically uploaded into most electronic document management systems and easily retrieved. 42 < www.mbabizmag.com < May 2013

According to estimates, Pirrello Enterprises currently scans more than 2 million images a month. The company also utilizes its specialized Kodak Archive Writer — primarily used for government documents — to produce archive microfilm, which has an impressive retention of 500 years.

From its technicians to its customer service and sales staff, Pirrello Enterprises has a dedicated and experienced team of document management professionals.

“Today square footage within a building is very expensive and it has to be a very productive area that justifies the cost of the square footage,” says Robert. “We can offset that cost, and if it is a very active record, and they need retrieval on it, that is where the imaging comes in. They can access it, retrieve it, email or fax it — whatever their need is.” Pirrello Enterprises offers its customers a plethora of scanning solutions, from its wide range of Kodak, Fujitsu and Panasonic products, to its large format engineering scanners; Mekel unit for scanning microfilm, microfiche and 16-35mm film; and new Rimage archiving system, which can burn and create embedded color labels for high-volume CD, DVD and Blu-ray production. In fact, one of the company’s most popular and cost-effective offerings is its Hold-N-Scan service. Hold-N-Scan allows clients to convert their records to digital images over a specified period of time, allowing facilities to split the cost of converting their records into multiple budget years while the records are at the Pirrello Enterprises facility. “The records are immediately removed, freeing up precious office space, and then are returned to you in a convenient electronic form on a monthly basis,” Robert says. Plus, “We make sure that we inspect every image that we scan,” he adds. “We guarantee all of our work.”

Online Document Repository

Most businesses run on many sources of information, documents, spreadsheets, presentations and more. Pirrello Enterprises Online Document Repository now makes it even easier to keep information organized and easily accessible. Documents are scanned by Pirrello Enterprises professional technicians and securely transmitted to the

company’s secure, redundant digital repository. Through technology that makes all corporate data accessible through any Web-based browser, authorized personnel can then view and download documents from any location. “Your information is always available on demand from anywhere,” notes Robert.

Archival Solutions, Inc.

Under the same roof is Archival Solutions, Inc., a division of Pirrello Enterprises, for offsite storage and shredding. The storage facility features a state-of-the-art security and fire protection system as well as quick and easy access to important documents, plus the benefit of one of the most advanced indexing and tracking systems. From entire boxes to individual sheets of paper, Archival Solutions creates a unique barcode for all documents, allowing the company to track their movements both in and out of its storage facility. “Because Pirrello Enterprises and Archival Solutions stay abreast of the most recent developments in record management technology,” states Robert, “we can offer our clients services at a fraction of what it would cost to install a similar system or use these services from our competitors.” As always, Pirrello Enterprises is committed to investing in the latest technology, which continues to enable the company to experience an average 20-percent growth year over year. “We are growing and expanding, but our priority is still customer service,” says Robert. “When you call here, you are not talking to an answering machine or someone who doesn’t know what they are doing. At Pirrello Enterprises, experience and service is our reputation.” For more information, visit www.pirrelloenterprises.com. Rimage Disc Publishing offers industry leading digital publishing solutions to archive, distribute and protect content on CDs, DVDs and Blu-ray discs. Key markets and applications include video workflows, retail, medical imaging and law enforcement.

Contact Information:

Pirrello Enterprises and Archival Solutions

Serving New York, Pennsylvania and Ohio for all of your storage, electronic imaging and equipment needs. Phone: 814/454-7984 Toll Free: 888/454-7984 Fax: 814/454-7986 Website: www.pirrelloenterprises.com

“Pirrello Enterprises continues to provide Erie County government excellent record management services. They provide affordable document imaging/filming services along with reliable and quick onsite equipment maintenance.” — David W. Bradford, Esq. First Deputy, Erie County Recorder of Deeds “We recently required additional off-site storage of records and, after comparison shopping, we chose Pirrello Enterprises because of their competitive pricing, services offered, knowledge and longevity in the business.” — Leslie Akam, Health Information Management Director, Warren General Hospital “Pirrello Enterprises has provided Penn Attorneys with microfilming and scanning services. Working side by side with Bob Pirrello since 1987, and Bob and Matt Pirrello since 1994, has been a major advantage for us. It has allowed us to concentrate on our business, while keeping up with the archiving of critical business information. The management and staff of Pirrello Enterprises have provided us with dependable service and a good work product. As technology changed ... so did the capabilities and services of their company, keeping us in the forefront of the most modern and efficient means to store and retrieve our information. They are accessible to answer questions and to troubleshoot any problems that arise. They are cooperative and pleasant to work with, and always ready to assist no matter how large or small the project. They make good suggestions and work with you to streamline the project in order to save you unnecessary effort and expense. I would recommend them by saying that they really know how to plan a project, get it completed within a reasonable timeframe and get it done right.” — Josephine K. Lubiejewski, Division President, Penn Attorneys, a Division of Ohio Bar Title Insurance Co. May 2013 > www.mbabizmag.com > 43

81 YEARS. 3 GENERATIONS.

ONE TRUSTED NAME. AT LINCOLN RECYCLING, we’ve been buying production scrap from

industrial customers since 1932.

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Howard and Barney Lincoln at Lincoln Metal in 1973.

From left to right: Scott Gezymalla, Andrew Lincoln and Jeremy Lincoln

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Technology, Growth & Opportunities American Turned Products' cutting edge technology is advancing the way the automotive industry designs systems for fuel economy, fuel alternatives, safety, and comfort. At American Turned, we are continually planning and positioning to take on the complexity and growth that are driven by current market changes and tomorrow's vehicles. As we move forward, American Turned Products is increasing production plans for these highly developed new component parts. With that comes a need to continue raising the level of expertise in our employees, equipment, and facilities.

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2013-2014 Board of Governors >

Executive Committee

Treasurer Donald Hester, President and Chief Executive Officer MAJR Products

Chairman John Cline, President and Chief Executive Officer Sunburst Electronics

Vice Chairman William Hilbert Jr., President Reddog Industries

Secretary Timothy Hunter, President McInnes Rolled Rings

Ex Officio Sue Sutto, President Sue Sutto REALTORS Inc.

Immediate Past Chairman Dale W. Deist, Founder Deist Industries

Board Members

Joel Berdine, General Manager Global Supply Chain, Locomotive and Mining GE Transportation 46 < www.mbabizmag.com < May 2013

J. Gordon Naughton, Advisor J.H. Bennett Moving & Storage, Inc.

Dennis Prischak, President and Chief Executive Officer The Plastek Group

New Board Members

Mark Hanaway, Vice President Tech Molded Plastics, Inc.

Paul Kenny, President McManis & Monsalve Associates

Message from the Immediate Past Chairman

As immediate past chairman of the Manufacturer & Business Association (MBA), I would like to first start by thanking you, our more than 4,500 member companies, for the opportunity to lead this great organization over this past year. Without your support, the Association would not be the nationally recognized employers’ group and powerful business advocate that it is today. Thank you for all you do to make both our Association and our free economy strong. I’d also like to extend my sincere thanks to the current and past Board members who have provided their invaluable vision and leadership during my term. Your service has been nothing short of instrumental to the longevity and prosperity of the Association and the value-added services it provides, and for that I am eternally grateful. Finally, to the Association’s dedicated professional staff, please accept my sincere appreciation for everything you have done behind the scenes to make leading this organization such an enjoyable experience. The employer-based services you deliver each day play a very vital role in helping our member companies succeed. To that end, I am extremely proud of what we, as an association, have achieved during the past year, and I look forward to even greater accomplishments under the guidance of our new Board chairman, John Cline of Sunburst Electronics. I’ve worked side by side with John for many years, and I am certain that his advocacy of the internationally benchmarked Common Core Standards — a proven best practice for and common-sense approach to learning for our children — will help bring attention to the educational reform needed to better prepare our students for the working world and help address the skills gap we so desperately need to fill. I also know that John, and our current Board, including new Board members Mark Hanaway of Tech Molded Plastics and Paul Kenny of McManis & Monsalve Associates, will continue to look out for the best interest of the Association as it enters its 108th year. These industry leaders are committed to working tirelessly on behalf of our business community, and I expect they will turn over every stone and consider all ideas that could bring even greater value to our members. As I look forward to the future, I am confident that the best of the Association is ahead and that with your active participation we can enjoy many more years of growth and new initiatives, which is why I strongly urge all of you to get involved. The Association, its Board and staff, stand ready to assist in any way we can. Sincerely,

Dale W. Deist Immediate Past Chairman of the MBA and Founder of Deist Industries May 2013 > www.mbabizmag.com > 47

?M PI^M Q\ ITT Convenient location. World-class service and amenities. Amazing views. Bayfront Convention Center 1 Sassafras Pier Erie, PA 16507 (814) 455-1260 (814) 879-0910 fax BayfrontConventionCenter.com

The Bayfront Convention Center has become a priority destination for groups of all sizes. • Connected via SkyBridge to the Sheraton Erie Bayfront Hotel • Easy highway access via interstates 79 and 90, or airline service through Erie International Airport (ERI), located just 10 minutes away • Versatile meeting space to accommodate any needs: - 28,800 square-foot Great Hall - 13,500 square-foot Grand Ballroom - 14,000 square feet of breakout meeting space • State-of-the-art facility with data connection throughout • Uniquely located between seven miles of beaches and the heart of downtown Erie, overlooking scenic Presque Isle Bay • International cuisine prepared by our own executive chef • Free on-site paved parking for approximately 500 cars

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&Žƌ ŵŽƌĞ ŝŶĨŽƌŵĂƟ ŽŶ͕ ĐŽŶƚĂĐƚ tŽƌŬĨŽƌĐĞ ĞǀĞůŽƉŵĞŶƚ Θ ŽŶƟ ŶƵŝŶŐ ĚƵĐĂƟ ŽŶ WĞŶŶƐLJůǀĂŶŝĂ ŽůůĞŐĞ ŽĨ dĞĐŚŶŽůŽŐLJ KŶĞ ŽůůĞŐĞ ǀĞŶƵĞ ͻ tŝůůŝĂŵƐƉŽƌƚ͕ W ϭϳϳϬϭ ǁǁǁ͘ƉĐƚ͘ĞĚƵͬǁĚĐĞ ϱϳϬͲϯϮϳͲϰϳϳϱ

Avg. Claim Cost* Avg. Time Off Work* Avg. Compromise & Release Payment**

Eastern Alliance Insurance Group $4,417 18.4 Weeks

Other PA Workers’ Comp. Carriers $8,354 27.6 Weeks

Savings 47.1% Less 33.3% Less

$39,774

$58,102

31.5% Less

*Results represent all paid PA claims occurring between October 1, 2006 and September 30, 2007 and valued as of March 31, 2010. **Results represent claims from 2009.

CO M PA N Y P R O F I L E Providing Services to Companies in Transition The Whitehall Group is an industry leading management firm specializing in assisting business owners in dealing with transition issues by improving operations and the financial performance of primarily privately held middle market companies and their suppliers. The Whitehall Group concentrates on growth, transition and restructuring situations that have an immediate impact to the bottom line within the business owner’s long-term goals and objectives.

Joe Bione Founder The Whitehall Group

The Whitehall Group was founded 20 years ago by Managing Partner Joe Bione as a management firm providing services to companies in transition or trouble. Earning both a B.S. and M.B.A. in Organizational Behavior at Gannon University, along with Certified Purchasing Manager and Certified in Production and Inventory Management certifications, Bione has the educational background needed for the turnaround industry. He began his career at AMSCO, then at Johnson Controls as a divisional manager rising to division vice president then became a partner at Deloitte Consulting. Both his experience and educational background gave him the ability to found The Whitehall Group. Based out of Troy, Michigan, Whitehall serves manufacturers that are focused on growth or restructuring. Services offered comprise a broad range from operational to financial and include Interim Corporate Management, Operational and Financial Performance Improvement, Due Diligence, Turnaround and Restructuring, and Transactional Services such as Mergers and Acquisitions, and Divestiture, or Chapter 11, Crisis Management and Orderly Liquidation. Viewed as industry leaders, Whitehall works with clients ranging up to $500 million to drive rapid change and deliver value to owners, management, investors and lenders. The Whitehall Group has developed an “Enterprise Operations Excellence” methodology built on the fundamentals of Lean and Six Sigma principles, designed to rapidly improve profits. Whitehall brings the right combination of experience, expertise and clientside perspective to each and every assignment.

The Whitehall Group, LLC 801 West Big Beaver Road Suite 400 Troy, Michigan 48084 248/519-1072

www.whitehallgroupllc.com

Serving its clients effectively in today’s economic environment requires experienced staff to lead, manage, and deliver on projects. According to Bione, a key Whitehall differentiator in both assessment and implementation “is our ability to actively assume operating roles inside the client organization, when needed.” The Whitehall Group is the recipient of the 2012 Manufacturing Leadership 100 award in the Turnaround category. To learn more about The Whitehall Group, visit www.whitehallgroupllc.com.

May 2013 > www.mbabizmag.com > 53

Association Services >

A New

MBA, EEA-PA Partner with NRG Energy, NRG Business Solutions to Provide Members with More Options, Services 54 < www.mbabizmag.com < May 2013

Electricity Alliance Since its inception in 2009, the Employers’ Energy Alliance of Pennsylvania, Inc. (EEA-PA) has supported the energy needs of Manufacturer & Business Association (MBA) members. That means consistently looking for ways to help these employers maintain a competitive advantage. So when Association members said they wanted a variety of options of energy services to choose from that the EEA-PA alone couldn’t provide, the MBA went looking for a partner that could — providing the trust and expertise they’d come to expect from the Association. Enter NRG Business Solutions. NRG Business Solutions’ parent company, NRG Energy, is one of the country’s largest power generators and ranks 284th on the Fortune 500 list of America’s largest corporations, as of 2012. The company generates more than 47,000 megawatts of energy — enough capacity to power 40 million homes. In fact, NRG Energy’s retail electricity providers — Reliant, Green Mountain Energy Company and Energy Plus — and thermal energy division serve more than 2 million residential, business, commercial, and industrial customers in 16 states overall.

Best of all, energy experts say, NRG Business Solutions brings competitive pricing and customized electricity plans tailored to fit EEA-PA customers’ needs — no matter if they are a large manufacturer, medium size school or church, or even a small pizza shop. “An alliance with NRG Energy through NRG Business Solutions allows us to provide a range of plans along with the same level of experience, expertise and service you’ve come to expect from the EEA-PA,� explains EEA-PA Regional Representative Chuck Jenkins. “This means you can choose services and terms to match your strategic and operational needs, helping you save your organization money.�

“In short,� continues Jenkins, “with NRG Business Solutions and the EEA-PA, you have the kind of electricity provider you’ve asked for — one with the resources and flexibility to serve the needs of your business.�

“EEA-PA plays an important role in promoting the benefits of competitive retail energy markets and we look forward to working together with its members,� says NRG Energy VP & GM, Mass Markets, Paul Keene. “NRG has the resources to provide high quality, superior service to all members and customers can be confident in our financial stability, market expertise and record of accomplishment.�

Greater Flexibility

Through the Manufacturer & Business Association’s alliance with NRG Business Solutions, customers in the Penelec, PPL, Met-Ed and PECO utility service areas now have greater flexibility in how their electricity is purchased — and budgeted.

Previously, the EEA-PA was limited to variable pricing on the Day-Ahead Energy Market in order to get its members the best electricity savings. Now members, especially larger electricity users, have the options to go variable, blend or access fixed pricing through the futures market. “Although participating companies will continue to be on a Day-Ahead variable rate product,� notes Jenkins, “they will now have the option to lock into a competitive fixed price should they desire. It’s up to them.� Energy experts say that fixed pricing gives customers the budget certainty they want and demand. “The added benefit is that you know the price is never going over that amount during the contract term,� Jenkins states.

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May 2013 > www.mbabizmag.com > 55

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For very large usage customers that want a combination of variable and fixed pricing, they also can take advantage of a mixed or blended plan. For example, a larger energy consumer, using 3 million kilowatt hours a year, may want to make 50 percent of their load fixed and 50 percent variable so they can better budget, but also take advantage of cost savings when electricity markets are low. “More complicated pricing structures require energy expertise,” adds Jenkins. “And now, through NRG Business Solutions, we can offer these kinds of products.”

“With our experience servicing some of the most energy-intensive businesses in the country, customers can look forward to innovative, customized energy solutions,” says Keene. For customers looking for even more cost savings, the variable rate is still a valuable option. “Our members saved more than $10 million to date as a result of being in a variable product,” adds Jenkins.

These savings are in large part the result of the fairly stable energy environment in Pennsylvania. Energy experts say development of the Marcellus Shale region has caused record low prices in the natural gas industry and has driven electricity prices down significantly since rate caps were removed in recent years. “So, if you were willing to take the risk of a variable market,” Jenkins continues, “you benefited from a downward pricing market. It kept going down and it has stabilized in a very low area.”

Plus, with the program’s variable product, there is no long-term contract; it is month to month, and there are no fees for leaving. “You just give 30-days notice and you are out,” notes Jenkins. “There is no fee to switch to another provider, or go back to the utility company.”

“As energy markets change and prices begin to rise,” he adds, “members may want to start thinking about fixed products.”

Energy Conservation Experts

Another way the EEA-PA is providing additional cost savings is through the expertise that NRG Energy and NRG Business Solutions can provide in energy conservation. NRG is a pioneer in developing cleaner and smarter energy choices that can help control energy costs for business.

According to Jenkins, the EEA-PA’s website, www. eeapa.com, will soon be updated to include valuable tools and helpful hints to reduce electricity consumption. NRG Business Solutions also will provide customers with a monthly newsletter to keep them aware of options available in the industry. “The goal is to help control a company’s energy costs both from the supply level — through our variable and fixed pricing program — and by conserving energy through education,” says Jenkins. “We have more tools and products available to our members than ever before.” “This partnership goes beyond quality service and competitive pricing,” says Keene. “We will work closely with our customers to find solutions and tailored plans to support their business operations and energy needs.”

Join the Program

The only way to find out which energy savings plan is right for your business is to contact the Association directly.

Any employer can become a member of MBA and take advantage of the Association’s energy savings program. Just click on “Request a Quote” on www.eeapa.com to see how much you can save on future energy costs. “We can analyze your electric accounts for the last 12 months and produce a report of what our variable pricing would have been for you,” says Jenkins. “We can’t predict the future but we can tell you, in relationship to utility company prices, what kind of savings were possible. Of course, we also can provide fixed term, fixed price quotes to our members.”

Through NRG and the EEA-PA, “Our role is to look after the member and do what is best for the member,” continues Jenkins. “We will educate you. We will teach you how to shop for electricity, and how to compare prices between suppliers. We will now provide all the products necessary to help you make your decision.” It’s a new electricity alliance that will benefit all participating Association members that are EEA-PA/NRG customers. To learn more about the EEA-PA, visit www.eeapa.com or call 814/833-3200 or 800/815-2660 to speak with one of our energy representatives.

May 2013 > www.mbabizmag.com > 57

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<PM :QOP\ 8MWXTM <PM :QOP\ 2WJ E^cTS 4aXTb 2W^XRT BcPUUX]V 5Xa\ HTPa 0UcTa HTPa WHO WE ARE Career Concepts is Northwest Pennsylvania’s largest and locally owned full service staffing company. We have been voted Erie’s number one staffing agency year after year by the Erie Times readership. We offer a full range of employment, staffing, and other human resources services including: Q Executive Search Q Recruiting & Direct Hire Q Temporary Work Q Temporary to Hire Q Payrolled employees Q On-Site Staffing Services Marc Turner President and Owner

In addition, we offer separate third-party services for your internal employees and HR department including drug screens, background checks, and vocational skills testing from over 200 standard tests to customized tests developed specifically for your company.

THE GREATEST CHANCE FOR SUCCESS Whether you are looking for people or looking for work, why not go to the company with the most applicants and job openings in the market? We have five locations servicing northwest PA, and can offer complete geographic coverage and convenience for our applicants and client companies We invest heavily in our marketing channels to bring in the largest number of qualified candidates for your openings. We want to put ourselves in the best position to find the right person for you and your company! SERVICE & QUALITY At Career Concepts, we push ourselves to provide a level of service and quality that is a step above. We know we cannot commit to quality without measuring it. We track our placement success rate on a continual basis and strive to make it better. We value our client relationships. We look to learn as much as possible about our clients so that we can understand their challenges and offer them the best possible service for their specific needs. AFFORDABLE CARE ACT This new law significantly increases the cost of doing business for nearly every company. Give us a call to find out how we can help you mitigate the costs of this new law.

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< In Memoriam

Association Pays Tribute to Longtime Captains of Industry The Manufacturer & Business Association (MBA) recently lost two of its longstanding and influential manufacturing leaders, former Board members Hamilton W. Strayer and Herbert S. Sweny. Strayer, who was the owner and president of Erie Strayer Company for more than 35 years, served as an Association Board member from 1965 through 1971, including as chairman of the Board in 1971. He passed away on March 16 at the age of 94 in Erie. Sweny, who founded Modern Industries, served alongside Strayer at the Association from 1966 to 1971 and was also Board treasurer from 1967 through 1970. The 92-yearold passed away on March 19 in Miromar Lakes, Florida. “The Association was very fortunate to rely on both of these men for their leadership and guidance over the years,” said Association President Ralph Pontillo. “They were always great supporters and true captains of Erie’s manufacturing industry and for that we are eternally grateful. Both the Association and the business community have lost two admired and respected businessmen and colleagues, and they will be deeply missed.” Since 1912, Erie Strayer Company (ERIE), headquartered at 1851 Rudolph Avenue in Erie, has been a major force in manufacturing. Strayer, who was a graduate of Strong Hamilton W. Strayer Vincent High School and attended Lehigh University, was the second generation to run this international business, and it was under his guidance that the company found its niche as leader among concrete batching equipment manufacturers. In February 2011, the then-retired Strayer spoke with the Business Magazine about the qualities he believed — based on his own experience — were important to being a successful leader. “Be true to your word and never play favorites. In other words, be fair, firm and consistent with unwavering integrity,” he said. “Be inspirational. By garnering the title ‘CEO,’ you must be passionate about your position. If you are able to convey this passion and excite others, then productivity will be improved and employees will feed off of and grow from your energy.” And finally, he added, “have a vision with regards to the direction of the organization. These visions then must be converted to strategies that will grow the business, keeping the organization one step ahead of the industry and lead to continued success.” Sweny seemed to embody these visionary qualities in his leadership role as well. He was honored for his service as ACES Man of the Year in 1972 and Employer of the Year in 1997. A second-generation immigrant, Naval Fireman 1st Class during World War II, and one of the first apprentice toolmakers at LORD Corporation, he founded Modern Industries, Inc. in Erie in 1946 at the age of 26. At that time, Modern had four employees in a 5,000-square-foot rented building, manufacturing precision component parts with two screw machines and an engine lathe. Today, the company located at 613 West 11th Street has four divisions, more than 185 employees and more 350,000 square feet of manufacturing, engineering and administrative areas. Herbert S. Sweny

According to his family, Sweny “ ‘did it his way’ but we are all better people for taking his life ride with him.” May 2013 > www.mbabizmag.com > 63

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Dedicated to Helping You Achieve a Higher Level of Success As the largest association of its kind in the United States, the Manufacturer & Business Association’s professional staff is dedicated to assisting more than 4,500 member companies achieve a higher level of success in their business operations.

As a matter of practice, our professional staff is always ready to help you stay two steps ahead of the pack so that you can better compete. And that is where the MBA has a real niche — finding new and inventive ways to assist our membership. It’s what is on the forefront of collective minds of the professional staff each and every day. It is this ability to constantly evolve as its members evolve that has kept the Association on the cutting edge. We are relentlessly in pursuit of improving. We have to stay ahead — just as our membership does in their respective businesses.

Whether it is our highly sought-after HR and legal services, insurance and employee benefit plans, government affairs representation, computer and development training, stateof-the-art Conference Center, monthly Business Magazine or low-cost electricity program, the Employers’ Energy Alliance of Pennsylvania, Inc., the Manufacturer & Business Association has a program that can help you optimize your company resources and achieve your business goals, and beyond.

Business Magazine … As the only monthly business-to-business publication in the tri-state region, the Business Magazine serves as a critical information tool for employers located throughout Pennsylvania, Ohio and New York. Each month, the magazine showcases the operations of one of our member companies and includes information on the most compelling human resource, legal and legislative issues facing businesses today.

Computer & Professional Development Training … As a leader in professional development programs for more than 20 years, our expert trainers deliver the knowledge and skills that employers need to compete in today’s business world. These courses are offered in an interactive, engaging class environments — including half- and full-day classes, onsite and regional training as well as one-on-one customized coaching — that deliver the knowledge, skills and tools to improve the performance of our members and their employees. Conference Center … In every aspect, the Association’s Conference Center in Erie is unique in its business-focused amenities, offering unparalleled comfort, convenience and service to the 21,000 guests who’ve held their meeting, seminar, briefing, trade show or special event at the Association this past year. In fact, “We are so confident that you will be pleased with our 66 < www.mbabizmag.com < May 2013

facility and service that we guarantee your satisfaction or you don’t pay for the meeting.”

Employers’ Energy Alliance of Pennsylvania, Inc. … The power behind every business is power, and through our lowcost energy savings program that means consistently looking for ways to help our members maintain a competitive advantage. Our new alliance with NRG Energy and NRG Business Solutions provides participating companies with both fixed and variable pricing — along with the same level of experience, expertise and service they’ve come to expect from the MBA.

Government Affairs … From taxes to increasing the minimum wage, to product liability reform, our Government Affairs Department is constantly monitoring what’s happening in Washington and Harrisburg, alerting members to the impact of pending legislation, and giving them the tools they need to let their voices be heard. Our professional staff also represents businesses’ interests at the local, state and national levels by maintaining frequent contact with legislators and, through its political action committee, lobbying them on the membership’s behalf.

2013-2014 Association Staff

Front row, from left: Daniel McMahon, Nate Farrell, John Krahe, Bea Blenner, Dianne Wodarski, Chuck Jenkins, Patty Welther, Casey Naylon, Jessica McMathis, Tammy Polanski, Karen Torres, Lori Joint, Anna McCauslin, Tom Wolf, Patty Smith and Tammy Lamary-Toman Second row, from left: Norm Zymm, Dean Falletta, Karen Learn, Ralph Pontillo, Lisa DeFilippo, Dan Monaghan, Robyn Hopper, Amy Pontillo, Rose Bruno, Stacey Bruce, Melissa Damico, Pam Durst, Melissa Lesniewski, Ann Miaczynski, Laurie Mattis, Christine DeSantis and Terry Nunez

HR & Legal Services … The Association’s Human Resources Department can provide administrative relief and professional expertise by assuming some or all of the HR responsibilities so our members can focus their energy on growing their core business. Association members also have free unlimited access to our certified HR specialists and employment law attorneys and can call our HR and Legal Hotlines anytime with questions on a variety of employment and administrative compliance issues.

Association members also can call our Employee Benefits team for spot answers to their insurance-related questions, so it is “the last call they’ll have to make.” For more information about the Association services, visit www.mbausa.org.

Insurance & Employee Benefits … Through exclusive partnerships with the industry’s leading insurance carriers, the Association offers a wide array of premium insurance plans and coverage options — group health care, Life, AD&D, ShortTerm Disability and Dental — at the lowest rates available.

May 2013 > www.mbabizmag.com > 67

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i n n o v a t i v e machining and manufacturing

Specializing in Large Component Precision Machining - Injection Molds - Die Cast Dies Fixture and Metal Fabrication - Full Service Mold & Die Revision and Repair Global Solutions - No Project is Too Large or Small 2012 East 33rd Street | Erie, PA 16510-2597 | ph: 814.898.4321 | fx: 814.899.5671 | w w w . r e d d o g - e r i e . c o m

Automotive – Scott Bonnell Scott Bonnell, owner, has built a reputation based on quality & his lifelong passion for cars. Whether you’re in need of collision repair, creating the street rod of your dreams, looking to have your cracked windshield replaced or in the market for a new vehicle, Bonnell and his line of companies have you covered. For more information on Bonnell’s Collision, Bonnell’s Rod Shop, Bonnell’s Auto Glass & Bonnell’s Auto Sales, please visit www.bonnellscollision.com.

Bonnell’s Collision Center 2570 West 26th Street, Erie, PA 16506 814/835-4351 www.bonnellscollision.com

Contractor – Mark Scholtz Mark Scholtz offers plastering and stucco services. He excels in interior and exterior (EIFS) applications. His services include working on both residential and commercial properties. New construction, remodeling, and repair are all areas that he services. Mark Scholtz Plastering and Stucco is certified, insured, and has more than 40 years experience in the field. To learn more about the services available, visit www.markscholtzplastering.com.

Automotive – Karen Barton Karen Barton is the co-owner of Premier Auto Service located at 416 West 12th Street near downtown Erie. “We took over the business in 1997 and were previously known as Midas,” says Barton. “We decided to drop the franchise name and go independent as locally owned and operated.” According to Barton, it is unusual for a woman as coowner to be knowledgeable and involved in the day-to-day operations of an automotive company. “I hope to make more women comfortable taking their car in for service and have taken a great deal of pride in operating the business,” she adds. Premier Auto Service offers complete automotive care ranging from brakes, mufflers, suspension, alignments, oil change, state inspection, emissions, scheduled maintenance and more.

Premier Auto Service 416 West 12th Street Erie, PA 16501 814/453-CARS or 814/453-2277 www.premierautoerie.com

Education — Julie E. Wollman, Ph.D. Julie E. Wollman, Ph.D., became the 17th president of Edinboro University in June 2012, bringing to Edinboro a successful background in teaching, research, and administration. Immediately after taking office, she engaged diverse university constituencies and community representatives in a strategic planning process that renewed Edinboro’s commitment to uncompromising excellence and student success. Resulting objectives include focusing university resources to influence the development of a thriving region. Through institutional partnerships and relationships with the business community, Edinboro will expand access to education at its campuses in Erie and Meadville, support job creation, and prepare workers to meet area employers’ needs. Dr. Wollman serves on the boards of the Erie Regional Chamber and Growth Partnership, the Destination Erie Economic and Workforce Development Work Group, and other community organizations.

Mark Scholtz Plastering and Stucco 6392 Heidler Road, Fairview, PA 16415 814/838-6877 www.markscholtzplastering.com

Finance - John F. Evans John Evans, MBA, CPA, CFP®, CRPC® began his financial and strategic planning work more than 30 years ago, working first with institutions and organizations and, since 1993, with individuals and small-business owners. Incorporated in 2004, Evans Advisory Services’ motto is “Helping you Preserve the Future.” Because the second half of life brings many new challenges and opportunities – the firm specializes in helping those planning for or living in this exciting time. “We provide comprehensive financial, retirement and estate planning services tailored to each person’s circumstances, goals, objectives and dreams,” says Evans. As an independent financial planner, Evans has access to many financial solutions to meet his clients’ needs. Please call 814/464-0224 today to schedule a complimentary consultation on your personal situation. Investment management services provided by Brookstone Capital Management, LLC, an SEC registered investment advisory firm.

Evans Advisory Services, Inc.

1137 West 38th Street, Erie, PA 16508 and 375 Chestnut Street, Meadville, PA 16335 814/464-0224 or 814/806-1688

Evans Advisory Services, Inc.

www.evansadvisoryservices.net

Edinboro University of Pennsylvania 219 Meadville Street, Edinboro, PA 814/732-2000 www.edinboro.edu

Finance - Kevin L. Slocum Kevin L. Slocum, CFS, a registered principal with LPL Financial, is also now the principal and owner of Retirement Services of Erie, LLC. Slocum earned a bachelor’s degree from Penn State Erie, The Behrend College and brings 17 years of experience working in the financial services industry. Retirement Services of Erie, LLC excels at designing, administrating, and managing qualified retirement plans for small businesses and we would like you to partner with us. In the midst of an ever-changing global landscape that has grown increasingly complex, it is essential for small businesses to focus on what they do best and form partnerships with other companies that excel at what they do best. Contact Slocum today and let Retirement Services of Erie, LLC help with any of your qualified retirement plan needs.

Retirement Services of Erie, LLC 2501 Palermo Drive, Suite C Erie, PA 16506 814/459-7071 www.retirementservicesoferie.com May 2013 > www.mbabizmag.com > 69

70 < www.mbabizmag.com < May 2013

Funeral Services — Jack Martin

Health/Medical – Dr. Daniel Olson, DPM

The philosophy of Dusckas-Martin Funeral Home and Crematory, Inc. stems back to 1946 when Uncle Gus Dusckas opened up the Dusckas Funeral Home on Buffalo Road in Erie. “We are still family oriented; more of a ministry than a business; cater to anyone regardless of faith, economic position or location,” explains John E. (Jack) Martin, FD, supervisor. “Our funeral home is nestled among woods and expansive lawns directly across the street from beautiful Laurel Hill Cemetery. We have three spacious parlors, a room just for KIDS and a crematory so your loved one doesn’t need to leave the facility.” Martin was one of four funeral directors nationally recognized as Funeral Director of the Year in American Funeral Director magazine. Dusckas-Martin Funeral Home and Crematory, Inc. will match your funeral choice to fit your budget. Call for an at-need or a pre-arranged funeral or visit their new cremation room for the latest urns, etc.

Upon his patients’ first visit to BayCity Associates in Podiatry, Dr. Daniel Olson establishes a vital foundation for his relationship with them. He makes sure to obtain important background information, such as medical history, and gives them time to get to know him. He offers non-surgical and surgical treatments for adults and children to eliminate or relieve many common problems of the foot and ankle. Additionally, he counsels his patients on preventative medicine with an emphasis on nutrition and nutraceuticals, which have been proven to improve conditions such as osteoporosis, diabetes and high cholesterol.

Dusckas-Martin Funeral Home and Crematory, Inc. 4216 Sterrettania Road Erie, PA 16506 814/838-7656 www.dusckasmartinfuneralhome.com

BayCity Associates in Podiatry, Inc. 3901 Liberty Street Erie, PA 16509 814/864-2360 www.EriePodiatrists.com

Health/Medical – Frederick J. Tomassi, DPM

Dr. Olson is a graduate of Gannon University as well as The Ohio Podiatic College of Medicine. His professional memberships include ACFAS, APMA and PPMA. He is one of two doctors who practice at BayCity Associates in Podiatry. When it’s time to put your best foot forward, call BayCity Associates in Podiatry, Inc.

Health/Medical – Doug Fugate

Dr. Frederick Tomassi’s practice is comprehensive in scope, from various ankle and foot surgeries to prescription arch supports, nail care, diabetic shoes, and bracing. His patients’ overall health is paramount to him and, because of that, he has elected to maintain a private practice for more than 25 years, despite the trend in medicine to go corporate. Dr. Tomassi and his partner Dr. Dan Olson believe in treating people, not just the foot, so each patient is treated as an individual and not just a symptom. Their philosophy of treating the whole person includes counseling on nutrition and nutraceuticals. A graduate of Hiram College and Gannon University, Dr. Tomassi completed his studies at The Ohio Podiatric College of Medicine. His professional memberships include ACFAOM, APMA and PPMA. When it’s time to put your best foot forward, call BayCity Associates in Podiatry, Inc.

Doug and Kate Fugate are the new owners of Senior Helpers/Erie, Crawford and Warren Counties, which was recently recognized as the winning office of the Home Care Pulse 2013 Best of Home Care Award. This award recognizes excellence in: Work Ethics, Knowledge of Caregivers, Compassion of Caregivers and Appropriate Appearance. Since 2008, Senior Helpers has been providing dependable care for clients through its experienced, trustworthy caregivers and dedicated staff of professionals. Please call 814/454-9500 to learn more about developing a custom care plan for you or a loved one. Enjoy a free no-obligation assessment in the comfort of your home.

BayCity Associates in Podiatry, Inc. 3901 Liberty Street Erie, PA 16509 814/864-2360 www.EriePodiatrists.com

Senior Helpers 2700 West 21st Street, Suite 18 Erie, PA 16506 814/454-9500 www.seniorhelpers.com/erie

Insurance – Jeffrey G. Evans Jeff Evans is a group benefits adviser with Employee Benefit Resources (EBR), a regional benefits advisory firm headquartered in Erie since 1996. EBR works with employers to help them address the critical challenges of cost, compliance and employee satisfaction associated with their employee benefit programs. Evans concentrates his efforts on developing cost-containment strategies that will be necessary for employers as they adjust to the challenges of health-care reform in order to comply with upcoming laws and regulations. Through the use of innovation, technology, software and value-added services, EBR helps clients operate more efficiently while minimizing their exposure to the rising cost of health care. By stressing the importance of continuous communication and evaluation, EBR focuses on the essential building blocks of a successful long-term strategic plan.

Employee Benefit Resources, Inc. 4740 Peach Street, Erie, PA 16509 814/866-9400 www.ebres.com

Nonprofit – Amanda Brown Sissem “The power of the arts to inspire, educate, heal, fuel innovation and drive economic growth is undeniable. Leading an organization with the mission to nurture this power is a great opportunity,” says Amanda Brown Sissem. She was named executive director of ArtsErie in November 2012. Sissem has extensive experience in providing financial assistance, training and coaching services to strengthen nonprofits and increase their impact on the community. ArtsErie’s major programs include providing financial support for arts organizations, projects and artists through grants from an annual fundraising campaign, the Erie Arts Endowment and PA Partners in the Arts; advocacy at the local, state and national levels; arts-ineducation programs to inspire students to be creative, conceptual thinkers; and member services to support local artists and arts organizations.

ArtsErie 3 East 4th Street, Suite 10 Erie, PA 16507-1426 814/452-3427 www.artserie.org May 2013 > www.mbabizmag.com > 71

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Nonprofit – Al Messina Al Messina, who spent much of his childhood as a member of the old Erie Boys Club located at 7th and French Streets, went on to become the seventh executive director in the 118-year history of the Boys & Girls Club of Erie. Messina also is the former assistant national director of program services for Boys & Girls Clubs of America. The Erie organization, founded in 1895, is one of the oldest, continuously operating social service agencies in Erie County and the 31st Boys & Girls Club founded in the United States. Today there are 5,000 Clubs worldwide serving 4.5 million kids.

Nonprofit – Jonathan Rilling Jonathan Rilling recently joined Erie Homes for Children and Adults (EHCA) as Director of Planned Giving and Community Support. Rilling, who was previously with the Highmark Caring Place in Erie, implements EHCA’s major gifts program and maintains contact with businesses, individuals, and community organizations to elicit support for EHCA and the people it serves.

Messina and his wife Jan have two daughters, Denise and Alyssa, and two granddaughters, Halle and Leah.

EHCA has been caring for our region’s most vulnerable residents since 1912. Founded as a shelter for infants, EHCA now assists children and adults with intellectual and physical disabilities to live rich, fulfilling lives through its residential and community based programs in Erie, Crawford, Venango, and Potter counties. By providing quality home environments, skilled staff, and enriching opportunities, EHCA strives to help every individual served reach his or her full potential.

Boys & Girls Club of Erie 1515 East Lake Road, Erie, PA 16511 814/459-1977 www.bgce.net

Erie Homes for Children and Adults 226 East 27th Street, Erie, PA 16504 814/454-1534 www.ehca.org

Locally, Messina is the president of the United Way Executive Director’s Forum and past president of the Erie Rotary Foundation. Nationally, he serves as the chairman of The Princeton Group, an executive leadership organization. Messina already has turned the leadership lessons learned during his 35-year career in Boys & Girls Clubs into one book, The Nonprofit Leader as Liberal Thinker, and is nearing completion of a second, The Decline & Fall of Charity in America, scheduled for publication this fall.

Nonprofit – Pastor Rick Crocker

Nonprofit – Shawntá Pulliam

Thanks to many private, church and corporate partners, the Erie City Mission provides emergency shelter for homeless men. The Mission’s New Life Program provides long-term transitional housing plus spiritual and physical rehabilitation for men, most of whom suffer from the disease of addiction. ECM also provides between 200 and 300 free meals a day to any man, woman and child in need. Additionally, the Mission provides a variety of services to women, children, and families living in poverty. In January 2013, the Erie City Mission completed a new 16,000-square-foot facility to house homeless men and to provide housing for the participants in its recovery program. This is the first of three phases of construction planned by the City Mission. Pastor Rick Crocker joined the Erie City Mission in late 2009 and leads a team of 48 full- and part-time employees who have devoted themselves to restoring hope and changing lives.

“The only limitations you have are the ones you place upon yourself.” This is just one of many positive thinking quotes Shawntá Pulliam instills in the lives of at-risk girls as the founder and CEO of Nurturing Hearts, a self esteem and self development nonprofit organization for at-risk girls. Nurturing Hearts helps girls who have been physically, mentally, emotionally, and sexually abused in foster care or who are suffering from low self-esteem, by providing programs and workshop focusing on self esteem, leadership skills, etiquette, goal setting, healthy lifestyles and financial literacy. Pulliam also is the founder of Shawnta Pulliam Arise LLC where she provides motivational speaking and program development for women and organizations. To donate or find out more information about Nurturing Hearts, visit www.nurturing-hearts.org.

Erie City Mission (ECM) 1017 French Street, Erie, PA 814/452-4421 www.eriecitymission.org

Nurturing Hearts 32 West 8th St, Erie, PA 16501 814/460-5954 www.nurturing-hearts.org

Nonprofit/Health Care – William F. McCarthy

Nonprofit/Health Care – Brenda Newport

William F. McCarthy celebrates 40 years with Stairways Behavioral Health in 2013 – 15 as president and CEO. Under his guidance, Stairways has become the most comprehensive provider of mental health treatment and rehabilitation in northwestern Pennsylvania, employing more than 400 and serving 10,000 Erie and Crawford County residents each year. Through his leadership, Stairways has achieved continuous Joint Commission accreditation since 1999, and has developed several new initiatives, including dual-diagnostic mental health and substance abuse treatments, forensic outpatient services, New Opportunities employee assistance program, Opportunities Unlimited of Erie employment services for the disabled, and “Bloom,” promoting physical, emotional and community wellness. McCarthy serves on the Millcreek Community Hospital Board of Directors, Warren State Hospital Board of Trustees, and several statewide associations.

Brenda Newport has been the executive director of the Women’s Care Center of Erie County, Pennsylvania since 1986. Under her administrative leadership, the Center has expanded from one small storefront office to a “mega-center” including five crisis-pregnancy resource locations throughout Erie County, a Pennsylvania-licensed adoption agency, Adoption by Choice, OB medical services for low-income pregnant women, an education division providing character-based relationship education for students throughout Erie County, and an upscale re-sale boutique – My Sister’s Closet. In addition to leading the Women’s Care Center staff, she is a sought-after conference speaker across the United States.

Stairways Behavioral Health 2185 West 8th Street, Erie, PA 16505 814/453-5806 www.stairwaysbh.org

Women’s Care Center of Erie County 4402 Peach Street, Erie, PA 16509 814/836-7505 www.wccerie.org

As a member of the American Counseling Association and respected business leader, Newport has brought holistic care to more than 100,000 individuals and families in Erie County using her compassionate LOVE approach and unique counseling tools. The Board and all the staff of the Women’s Care Center are committed to partnering in overall community wellness and to help bring emotional healing, character development and family stability to all who come through its doors.

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74 < www.mbabizmag.com < May 2013

Office Solutions – Jay M. Verno

Real Estate – Raymond J. Sammartino, MAI Sammartino & Stout, Inc. is committed to providing regional real estate valuation and consulting expertise that meets or exceeds clients’ expectations in a timely, concise, and reliable manner.

Hagan Business Machines of Meadville, Inc. specializes in helping businesses optimize office productivity and efficiency through improved workflow and technology. Hagan has joined the national technology aggregator, Virtual IT Solutions to offer best-of-breed cloud technology solutions to its customers. This affiliation expands Hagan’s services as a trusted technology provider; an adviser and resource for businesses in the area of IT support. The company’s goal is to provide the highly technical products and services that will help make its customers more productive and competitive within their industries, while at the same time making these products and services as easy to use as possible.

As a regional real estate appraisal and consulting firm, Sammartino & Stout’s primary market areas include Pennsylvania, northeast Ohio, and western New York. The firm has appraised and/or consulted on various property types including retail, commercial, strip centers, office, hotel, recreational, industrial, apartments, land, subdivisions, mortgage underwriting, and condominium developments. The firm provides valuation and consulting expertise for tax appeals, development planning, litigation support, eminent domain, market studies and feasibility analysis.

Jay Verno, co-owner/president of Hagan, has a BA degree from Penn State in speech communication with a business option. He is on the Board of Directors of the Meadville Recreation Authority, International Referral Network, Meadville Chamber of Commerce, Crawford County Tourism and Meadville Medical Center Foundation.

Raymond J. Sammartino, MAI and Robert G. Stout, Jr., MAI have specialized in real estate appraisal and analysis for more than 25 years.

Hagan Business Machines Of Meadville, Inc. 77 Mead Avenue, Meadville, PA 16335 814/724-4611 www.HAGAN1.com

Real Estate – Sue Sutto

Sammartino & Stout, Inc. 3111 State Street, Erie, PA 16508 814/456-2900 www.sas-rea.com

Security – R.A. Nelson

Sue Sutto, president and owner of Sue Sutto REALTORS Inc., has been active in local real estate service for more than 40 years. Sutto has served as president of the Greater Erie Board of Realtors and MLS Chairperson. She was the recipient of “The REALTOR of the Year� award in 1990. Sutto is a former faculty member of Villa Maria Academy and was an adjunct faculty member of Gannon University. She is a member of the Boards of the Manufacturer & Business Association, St. Mary’s Home, the Erie County Convention Center Authority, NW Region PNC Bank Advisory Board, EMERGYCARE and the Kahkwa Club. She also is a trustee of the Erie Cemetery Association.

Sue Sutto REALTORS, Inc. 3838 West 12th Street, Erie, PA 16505 814/838-8000 www.suesutto.com

Vacuum Service – Kristen Yaple “Yaple’s was started by my Grandfather Wellie Sr. in 1948,� says Kristen Yaple. “My father, Wellie II, took over after his father’s retirement in 1980. I am now the third generation owner after having worked with my father for many years.� Today, Yaple’s has a wide variety of vacuums such as SEBO, MIELE, HOOVER, DYSON, SIMPLICITY, ORECK and PANASONIC. The store also carries sewing machines with trusted names like HUSQVARNA VIKING, PFAFF and SINGER. “For 65 years, we have been providing the community with sales, service and repairs,� says Yaple. “Our goal is to preserve what my grandfather and father established.�

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Yaple’s Vacuum & Sewing Center, Inc. 801 West 26th Street Erie, PA 16508 814/456-2896 or 800/688-9275 www.yaples.com

FISHER SECURITY, a Division of R A Nelson & Associates, Inc., is the only locally owned industrial security services firm serving the Erie area. FISHER SECURITY has been in business since l973. “We specialize in providing local industrial facilities, businesses, and institutions with onsite uniformed, unarmed security personnel,� states President and Owner R. A. Nelson. The firm also provides a nightly security patrol service to check local industrial complexes and business facilities to make sure the properties are secure. The patrol service is a cost-effective alternative to onsite security guard coverage. Please call FISHER SECURITY at 814/452-3475 to discuss your specific security requirements.

FISHER SECURITY

FISHER SECURITY, R A NELSON & ASSOCIATES, Inc. 20 West 24th Street Erie, PA 16502 814/452-3475

Water Quality – Leo Williard Culligan Water has been located in northwestern Pennsylvania for more than 65 years and services Warren, Erie and Crawford Counties. They offer a full line of residential, commercial and industrial water products for a range of applications, commercial laundry, food services, boiler applications, laboratory water, plating, re-claim water, coating processes, rinse water and drinking water. The local Culligan Man, Leo Williard, will visit your facility, provide testing, consultations, as well as design criteria. Culligan is committed to providing a complete turnkey application from design to installation and local dependable service. Culligan’s new High Efficiency Technology platforms are being recognized as some of the “most intelligent� water systems in the world. Culligan offers each and every customer, better water, pure and simple. Just say, “Hey Culligan Man!�

Culligan Water 1502 Industrial Drive, Erie, PA 16505 814/835-3500 www.culligan.com

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May 2013 > www.mbabizmag.com > 75

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