January 2024
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Manufacturer & Business
ASSOCIATION mbausa.org
BUSINESS
VOL. XXXVII NO. 1 | JANUARY 2024
MAGAZINE
BRUGGER FUNERAL HOMES & CREMATORY SPANS FIVE GENERATIONS, 130 YEARS
SPOTLIGHT Q&A:
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SPECIAL SECTION:
MBA RECOGNIZES MEMBER MILESTONE ANNIVERSARIES
Marquette’s executive team, from front: John Dill, chief executive officer; Julie Wilson, chief financial officer; Kelly Montefiori, chief operating officer; and Matt Zonno, chief lending officer.
The Right People. The Right Experience. At Marquette, it’s not just about our leadership and expertise in banking. It’s also about our experience in helping hardworking families, growing local businesses, and reinvesting in our communities. Because when it’s your hometown, those things matter more.
MarquetteSavings.bank
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FEATURES WHAT’S INSIDE | FEATURED STORY MESSAGE 3 ATOSPECIAL OUR MEMBERS MBA looks forward to new year, new initiatives.
COVER STORY | LOCAL PROFILE
5 A CELEBRATION OF SUCCESS
Area employers — Advanced Cleaning Systems, American Turned Products, the Erie Zoo, Erie United Methodist Alliance and Sealing Devices — share what longevity means to them.
INSERT | 2024 TRAINING CATALOG Learn about the many HR, professional development and computer training programs offered at the MBA — both virtual and in person.
DEPARTMENTS BUZZ 14 BUSINESS WHAT’S NEW 15
EVENTS 25 NETWORKING AND MORE
PEOPLE BUZZ
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See exclusive photo coverage of the MBA’s most recent IMPACT events in Pittsburgh and Erie!
AWARDS AND PROMOTIONS READ ON THE GO!
HR CONNECTION
20 WORKPLACE TRENDS 21
SPOTLIGHT Q&A | REFLECTIONS
For the most current Business Magazine updates, visit mbabizmag.com
HR Q&A
Executive Editor Karen Torres ktorres@mbausa.org Contributing Writers Eileen Anderson Kyle Gallo Lori Joint David Leng Rachel Tserkovniak
EDITORIAL LEGAL BRIEF | LOOKING AHEAD
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GET ANSWERS
Feature Photography Advanced Cleaning Systems, American Turned Products, the Erie Zoo, Erie United Methodist Alliance and Sealing Devices Additional Photography iStockPhoto.com Amy Breitfelder Design, Production & Printing Printing Concepts Inc. info@printingconceptsonline.com
Advertising Sales Shawn Netkowicz 814/833-3200 snetkowicz@mbausa.org Frank Mehler 814/833-3200 fmehler@mbausa.org Amy Breitfelder 814/833-3200 abreitfelder@mbausa.org
On the Cover: Area employers — Advanced Cleaning Systems, American Turned Products, the Erie Zoo, Erie United Methodist Alliance and Sealing Devices — share what business longevity means to them as they celebrate milestone anniversaries in 2023 and 2024. For full story, see page 5.
Mission Statement: “We are dedicated to creating and
delivering services and expertise that help businesses solve problems and succeed.” – Board of Governors
Manufacturer & Business Association Headquarters: 2171 West 38th Street Erie, PA 16508 Pittsburgh: 850 Cranberry Woods Drive, Suite 2224 Cranberry Township, PA 16066 814/833-3200 | 800/815-2660 | mbausa.org
© Copyright 2024 by the Manufacturer & Business Association. All rights reserved. Reproduction or use of editorial, pictorial or advertisements created for use in the Business Magazine, in any manner, without written permission from the publisher, is prohibited. Unsolicited manuscripts cannot be returned unless accompanied by a properly addressed envelope bearing sufficient postage. The magazine accepts no responsibility for unsolicited manuscripts or artwork. The Business Magazine and Manufacturer & Business Association do not specifically endorse any of the products or practices described in the magazine. The Business Magazine is published monthly by the Manufacturer & Business Association, 2171 West 38th Street, Erie, Pa. 16508. Phone: 814/833-3200 or 800/815-2660.
Garett Brugger, funeral director and partner at Brugger Funeral Homes & Crematory, LLP, in Erie, Pennsylvania, discusses the funeral home’s proud history and dedication to serving families with dignity and grace as it marks 130 years of continuous operation in 2024.
Business longevity and how to plan for the next generation. Kyle Gallo
ON THE HILL | SUMMARY
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The Business Issues Forum gets to the heart of the matter. Eileen Anderson
PROFILE | NONPROFIT
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Erie City Mission embarks on new chapter of leadership.
SPECIAL SECTION | MILESTONE ANNIVERSARIES
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The MBA celebrates the hundreds of member organizations marking milestone anniversary years in 2024.
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CELEBRATING 100 YEARS 1924 - 2024 Since 1924, Parker Lord team members have been creating innovative solutions that move every person in the world. We are proud to be a part of the NWPA community as we celebrate 100 years of Enabling Engineering Breakthroughs that Lead to a Better Tomorrow®.
parker.com
WHAT’S INSIDE | FEATURED STORY
A SPECIAL MESSAGE FOR OUR MEMBERS MBA LOOKS FORWARD TO NEW YEAR, NEW INITIATIVES As the MBA embraces the start of 2024 and its 119th year of continuous operation, our commitment to advancing the interests of our members remains unwavering. The upcoming year holds the promise of even more exciting developments as we embark on new initiatives that will create additional value to your membership.
Like many of you, we are evaluating and updating systems, processes and workflows — all with the intent of serving you, our members, at the highest level. Our goal is to continue to enhance our programs and services and assist you in the areas where you need it most. Running a business can be hard, but also extremely rewarding. The MBA is here to help you navigate the road ahead by providing training, resources and networking opportunities specifically designed to help businesses just like yours succeed for the long haul. Since our inception, the MBA has been the leading pro-business advocate in Pennsylvania — and we exist purely to help business thrive. For example, employment law is tricky and constantly changing. Membership in the MBA gets you inexpensive access
to professionals who can get you the answers and assistance you need — saving you time and money. Best of all, the MBA is not one-sizefits-all. Whether it is a manufacturing, service or commercial organization, the MBA has resources to tailor the advice and approach so that each member receives effective and efficient HR, legal and training advice as it applies to their unique needs and industry objectives. In the spirit of continuous improvement, I invite each of you to join us for our Open House on Friday, January 12 at the MBA Conference Center in Erie, and to actively participate in other upcoming events in Erie and Pittsburgh, engage in collaborative endeavors, and share your invaluable insights with our professional staff. Your collective wisdom and commitment are the driving forces behind our association’s success.
In this issue, as we celebrate the hundreds of MBA members celebrating milestone anniversaries, let us embrace 2024 with optimism and determination, confident in our ability to shape a future of shared prosperity. I look forward to another year of meaningful collaboration, growth and achievement. Wishing you all a Happy New Year filled with success, fulfillment and the realization of your most ambitious aspirations. To learn more about what’s in store for MBA members in 2024, visit mbausa.org. We can’t wait to connect with you!
Lori Joint is the president and CEO of the Manufacturer & Business Association. Contact her at 814/833-3200, 800/815-2660 or ljoint@mbausa.org.
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COVER STORY | LOCAL PROFILE
WHAT LONGEVITY MEANS TO AREA EMPLOYERS
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Longevity serves as a powerful testament to an organization’s success, reflecting not only the ability to navigate the challenges of the business landscape but also the capacity to evolve and remain relevant over time. For many longtime employers in the tristate region, an organization’s enduring presence implies a sustained ability to meet customer needs, adapt to changing environments, and weather economic fluctuations. Longevity is a hallmark of organizational resilience and effective leadership, showcasing its vitality for the long haul. At American Turned Products with locations in Erie and Fariview, Pennsylvania, longevity is a marker of success. “Business longevity means 40 years of employee dedication, customer trust, and shared success,” says CEO Scott Eighmy, whose father founded the contract precision machining manufacturing firm in 1984. “It’s a testament to our resilient team and efforts to improve our business every day.” Experts agree that successful organizations often have an inherent ability to innovate, staying ahead of the curve and embracing change rather than resisting it.
fostering adaptability, resilience and a commitment to long-term value.
Erie United Methodist Alliance, a nonprofit organization that provides life-changing opportunities for those who live at the margins of homelessness, has embraced the call to effect change since it was founded in Erie in 1888. “For 135 years and counting, EUMA understood our mission, changed it when needed, and invited the best and brightest to change the lives of our neighbors in need,” explains Jessica Gray, chief development officer. For others, longevity of an organization speaks volumes about its commitment to quality and customer satisfaction. Organizations that stand the test of time typically prioritize building enduring relationships. The 15-acre Erie Zoo, for one, has been an integral part of the community since its founding 100 years ago in 1924, becoming one of the region’s most treasured destinations. “We have enjoyed an enduring relationship with our community,” states President and Chief Executive Officer Melissa “Roo” Kojancie. “It allows us to remain relevant and mission driven.” The enduring presence of an organization also is a testament to its success in
At Advanced Cleaning Systems, a commercial janitorial service company founded in Erie in 1998, business longevity “signifies the ability to adapt to changes, provide high-quality cleaning services, while prioritizing customer needs to ensure continued growth,” says ACS Owner and Operator Kevin Kreidinger. For Sealing Devices, which was founded in 1963 in Lancaster, New York, and operates a sales office in EBCO Park in Erie, marking 60 years in business as a distributor and manufacturer of a wide array of sealing solutions is a major milestone. According to the company, “business longevity means a lasting commitment to quality, service and community, upholding our legacy of ethics and innovation.”
To learn more about the MBA members featured in this article, see Pages 6-11.
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Headquarters: 2611 Charlotte Street Erie, PA 16508 Phone: 814/866-1336 From left: Kevin T. Kreidinger, owner and operator; Natalie Kreidinger, owner and office manager; and Kyle Kreidinger, operations manager.
Website: advancedcleaningllc.com
COMPANY PROFILE
Veteran and Family Owned and Operated for 25 Years
“We don’t cut corners, we clean them!” History Advanced Cleaning Systems, LLC (“ACS”) was established in 1998 by Kevin and Natalie Kreidinger. After starting a family and needing extra income, Kevin decided to take on a second job working for his uncle to learn the janitorial trade. At the time Kevin was working for a computer software company located in EBCO Park. Kevin approached the owner of EBCO Park, Everett Walker, mentioned his plan to start a cleaning business and asked for a chance to clean one of the buildings there. At first, Mr. Walker declined Kevin’s offer over concerns about coverage if he was unable to clean. After additional consideration, Mr. Walker decided to give Kevin a shot and offered him one building to provide janitorial services. That building in EBCO Park was the official start to Advanced Cleaning Systems, which remained there until 2014 when the Kreidingers purchased their current location at 26th and Charlotte. Over time, the Kreidingers’ janitorial business grew, as did their family. Years later, Kevin and his 4-year-old son, the youngest of five children, went back to EBCO Park and ran into the owner who gave him that chance years before. Kevin asked Everett, “Have you ever seen the movie, ‘It’s a Wonderful Life’ with Jimmy Stewart?” After an affirmative response, Kevin questioned, “ Have you ever wondered how the things ACS is a professional janitorial service company.
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you’ve said or done affected others’ lives outside of your family?” Mr. Walker responded, “No, not really.” Kevin continued, “Well, they say families these days have on average two kids. Because you gave me the opportunity, I have three additional children.” Touched with emotion, Mr. Walker looked at Kevin’s son, then back at Kevin. He paused and broke into a smile, stating, “…Well, I’m NOT paying for their college!” Family Owned and Operated Kevin Kreidinger is the owner and operator of ACS and Natalie, his wife, is the office manager and accounting coordinator. When eligible to work, all of their five children have been employed with the business. One of their sons, Kyle, who attended Indiana University of Pennsylvania for business management, currently works for the company full time. Kyle worked at ACS through his high school years and summers until he chose to be a division supervisor at Slippery Rock University for ACS, overseeing the cleaning of dorm rooms throughout the summer. Kyle progressed to payroll and HR manager, and then worked his way up to his current position as operations manager. Services Provided ACS provides commercial janitorial services for medical facilities, professional office space, industrial and manufacturing plants, schools and banks. ACS provides janitorial services, after construction cleaning, floor restoration, carpet and upholstery cleaning, window cleaning, and specializes in proper sanitation practices. Veteran Owned Kevin served in the U.S. Air Force in both active duty and the Reserves. ACS is proud to be serving the Erie community as a Certified Veteran Owned Small Business for over 25 years! What Sets ACS Apart • Guided by family values, ACS has
Let ACS transform your office space, as shown here.
a genuine care for customers, promoting fair and honest business practices, and strive to deliver high quality work for a valued price. • Ability to adapt to changing environment and to specific customer needs. • Recognize the importance of employee retention by offering competitive wages, flexible hours and location of work. • Prioritizing customer relationships by providing consistent dialogue to ensure customer satisfaction. • Frequent inspections of janitorial services to ensure quality of work is maintained. Advanced Cleaning Systems is dedicated to giving back to the Erie community. The company has donated to local businesses, schools and charities, such as the Festival of Trees for many years. ACS strives to create a strong foundation to promote long-term growth for sustained success over time.
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Headquarters: 7626 Klier Drive Fairview, PA 16415 Phone: 814/474-4200 Website: atpteam.com
COMPANY PROFILE
Marking 40 Years as a Leader in High-Volume, High-Precision Manufacturing When you think of contract precision machining the term “job shop” may come to mind. A job shop is typically a small, lower volume contract manufacturer that specializes in routing parts through several labor-intensive operations to complete an order. In 1984, Gerald B. Eighmy took what he knew about “job shop” work and began American Turned Products here in Northwest PA. “We do the tough stuff” was not only a phrase coined by the original founder, but it was a mantra of what American Turned Products stood for: a solution for customers. Now 40 years later, ATP is so much more. Three Generations Gerald’s sons, Scott and Harry Eighmy, took their father’s mission and have further transformed American Turned Products from a small job shop into a premier high-volume, high-precision contract manufacturer of components for the Defense, Automotive, Fluid Power, Oil & Gas, and other markets both domestically and worldwide. Scott’s son, Jerry Eighmy, also joined the ATP Team to carry on the Eighmy-entrepreneur legacy for years to come. Technically Advanced With two facilities, and more than 90,000 square feet of manufacturing space, ATP’s skilled engineering and production teams, technically advanced machining and inspection processes, and commitment to continuous improvement From left: CEO Scott Eighmy, his son, Manager Jerry Eighmy, and brother, COO Harry Eighmy.
ensure delivery of parts that compete with anyone in the world: on time and defect free. In addition to adding CNC equipment, designed to reduce the number of secondary operations typically required for precision parts, ATP is continually looking for ways to improve the efficiency of its overall operations. Inspired by Paul Akers’s 2 Second Lean™, ATP has really focused the past few years on growing people and building a fun, simple, lean culture. Efforts to further this culture include daily communication meetings, which are about sharing ideas and improvements; the ATP Business School, which is a 10-week classroom course offered to all employees that covers all areas of the business; and encouraging before and after videos of any improvements made at work or at home. Another way ATP is advancing growth and improvements is engaging in the upgrade of its “systems”. Over the next years, ATP’s strategic initiatives are based in Industry 4.0 visions — “where our shop floors are fully connected, with real-time analytics, automation, and additional advanced-manufacturing technologies,” says Jerry Eighmy, manager. “Everywhere you look the world is now driven by data and data analytics. We need to continue to enhance our tools for data collection and analysis to stay ahead of the competition. By understanding how our processes are performing, not only can we be informed owners/managers but our employees become
owners of their own processes and make good decisions on productivity and quality,” states Harry Eighmy, co-owner and chief operating officer at American Turned Products. Looking to the Future Scott Eighmy, co-owner and chief executive officer, also added, “as we position ourselves for the future, we need to make small incremental improvements every day. If we all do that, we will ensure American Turned Products remains a member of the vital core manufacturing base in Northwest PA for years to come. The Eighmy family is extremely proud of our 40-year history in Northwest Pennsylvania. The constant over the years has been treating customers, suppliers, and employees fairly and with integrity in everything we do. ‘People Providing Excellence’ has been our motto and has never been truer today.”
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Headquarters: 423 West 38th Street Erie, PA 16508
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Phone: 814/864-4091 The Erie Zoo has a rich history in Erie and northwest Pennsylvania. It was officially named the Glenwood Park Zoo back in 1924.
Website: eriezoo.org
COMPANY PROFILE
Erie Zoo Celebrates 100 Years As a Regional Treasure A true community treasure, the Erie Zoo is a gem of the region, and as with many rare jewels, the Zoo holds a rich history. The Zoo’s history began in 1893 when animals arrived at the Glenwood Park property between Shunpike Road and Glenwood Park Avenue, just south of what is now 38th Street. Glenwood Park officials were offered eight animals including deer, a moose and angora goats. This collection grew and in 1924 the Erie Public Parks Association officially named the animal park the Glenwood Zoo. In 1927, the Zoo welcomed its first elephant, Tomboy, and the City of Erie continued to operate the park for several decades. Over time, the Zoo fell into disrepair and in 1962 a series of letters to the editor proclaimed that something needed to be done — it was time to either fix or close the Zoo. A small group of committed citizens set out to make our Zoo something of which the community could be proud and the Erie Zoological Society was formed. The Society negotiated with the City to take operational control of the Zoo which the Society holds to this day. These individuals worked to create a place where animals received the very highest level of care, where guests could enjoy nature in a garden-like setting, and where tourists could enjoy what Erie had to offer. Indeed the Society and staff created a place where the community could in fact “change the world” by protecting species facing extinction.
The Erie Zoo continues to invest in its education and conservation programs.
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Updates and Improvements In the years since the Erie Zoological Society was formed, the Zoo has experienced continuous change and great strides have been taken to improve the park. Over the last 30 years, much has been done. The Kiboka Outpost and Wild Asia exhibits were opened, the children’s zoo was completely renovated and new habitats for Amur leopards, Canada lynx and African lions were built. The Flo Fabrizio Ice Center, which the Society also operates, was renovated and reopened. Most recently, renovations were completed on the historic Main Zoo Building and the new Hilbert Family Primate Center opened offering three additional primate species to the delight of zoo guests. During this time, the Zoo also expanded its education and conservation programs. The Zoo hosts thousands of children and adults each year in unique one-of-a-kind learning experiences, fostering appreciation of nature through memorable experiences and meaningful action — the heart of the Zoo’s mission. These programs take place at the Zoo, off campus, and virtually allowing everyone the opportunity to learn about endangered animals and important issues regarding wildlife and conservation. The Zoo’s conservation efforts have grown as well. The Zoo now supports over a dozen different conservation programs including those focusing on endangered species such as the African black-footed penguin, the Amur leopard, and African painted dogs. The Zoo participates in various breeding programs
and is involved in local conservation projects such as Monarch Watch, a program focusing on the conservation of threatened Monarch butterflies. Most recently, the Zoo developed a program to aid in protecting native waterways. This program assists by taking in invasive goldfish and koi and placing them in one of the Zoo’s ponds — affectionately named the Last Chance Lagoon. New Leadership 2023 was a pivotal year for the Zoo as newly appointed president and CEO (and zoo veteran), Roo Kojancie, and her team secured the planning services of the leading zoo strategic planning firm in the country, leading to the completion of the Zoo’s very first facilitated strategic plan. This plan lays the roadmap for the Zoo for the next five years, and will position the zoo to strengthen, modernize and regain accreditation by the Association of Zoos and Aquariums. Wild About the Future As the Zoo prepares to celebrate its 100th anniversary, it reflects on its rich history and the committed citizens who worked to make the Zoo the regional treasure it is today. 2024 is set to be an unforgettable year with new exhibits opening in the summer including the North American river otter and endangered red panda habitats, significant technology upgrades both around the park and to their online platforms, and a months-long centennial celebration. Big things are in store for 2024 as the Zoo seeks the support of a new generation of committed citizens and works toward a very bright future.
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Headquarters: 728 West 9th Street Erie, PA 16502 Phone: 814/456-8073 Website: EUMA-Erie.org
Helping Neighbors in Need for 135 Years
Last year alone, 23 business leaders said, “Yes,” to a EUMA corporate sponsorship. Businesses not only enjoy tax benefits and increased brand awareness, but also increase employee satisfaction by providing them with a way to get involved through their time, talent and treasure that works to end homelessness in their hometown. Making an Impact Because the business community said, “Yes,” EUMA is making homelessness rare by keeping youth aging out of foster care, out of the homeless system, out of jail, with their children and on a path to self-sufficiency and permanent housing.
Working to integrate permanent housing and health care, expand permanent affordable and supportive housing in cities and in rural communities and recruiting, training and supporting new employees who have experienced a housing crisis, are in recovery, are living with mental illness and have had justice involvement — these are just a few ways the EUMA of today is changing lives.
A single veteran Dad and his son are permanently housed in an EUMA apartment. Dad is an EUMA employee and according to his Christmas shirt gifted to him by his son: “Dad of the Year!” And today, a young woman who aged out of foster care and was asked to leave soon after she turned 18, is safe, supported, enrolled in a trade school and on a pathway to living her best life — all thanks to the business community saying, “Yes!”
A “Yes” to EUMA also helps: • shelter homeless veterans. • welcome neighbors with severe mental illness in out of the cold. • keep youth out of the homeless system.
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• support single Moms and single Dads on the pathway to finding a permanent home.
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By saying, “Yes,” EUMA is making
With 38 units of temporary and permanent housing under management in Erie and Crawford Counties, EUMA is committed to acquiring, rehabilitating and dedicating units for our at-risk neighbors and for those who have experienced a housing crisis. In EUMA’s largest units, onsite resident assistants provide support to tenants to remain permanently housed by connecting them to community resources.
Today, a single Mom and her five children who fled domestic violence are sleeping in a bed of their own, celebrating Christmas around a tree they decorated, are eating food at their table, all, in their own apartment.
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Support from Business Community Today, through corporate sponsorship, individual investment and employee volunteering — public and private partnerships — EUMA (Erie United Methodist Alliance, Inc.) is ending homelessness by making it rare, brief and one-time as Jesus would, in Erie and now in Crawford County as well.
By saying, “Yes,” EUMA is making homelessness one-time by wrapping the household with the community supports they need to end their homelessness, forever.
• acquire and rehabilitates permanent, affordable and supportive housing for our neighbors in greatest need.
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In December 1888, Rev. Dr. Napthali Luccock, pastor at First Methodist Episcopal Church in Erie and six others — clergy and laity — were the first to say, “Yes!” These early Erie-ites, pillars of the community, gathered and together laid down in by-laws and a constitution, a new organization — an alliance of churches committed to: extending, as much as possible, the area and efficiency of existing churches, to provide for the care of those in need. The Methodist Episcopal Alliance of Erie was formed.
homelessness brief by decreasing the length of time our neighbors are unhoused. EUMA helps single Moms and Dads — most living with a severe mental illness, substance use disorder and justice involvement — find a permanent home of their own, secure and keep a job and restore hope in a brighter tomorrow.
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For 135 years and counting, area business leaders have said, “Yes,” to helping their neighbors in need and, in so doing, have changed the course of history.
COMPANY PROFILE
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You’re Invited! Start your day at the MBA’s Open House, Friday, January 12 from 8 – 10 a.m. at the Manufacturer & Business Association Conference Center, 2171 West 38th Street, in Erie!
RSVP at mbausa.org/register or by calling 814/833-3200 or 800/815-2660!
Enjoy specialty coffees, gourmet breakfast bar, vendors, fun games and prize giveaways while *Coffee Bar compliments learning about all the exclusive discounts, benefits and services included with your MBA membership! of Millcreek Coffee.
BUSINESS MAGAZINE
Got great news? Share it! The Business Magazine publishes MBA member news on major appointments, mergers, grants and/or awards, as space permits. To submit your company news, email ktorres@mbausa.org!
10 JANUARY 2024 • mbabizmag.com
Erie Location: 2003 Peninsula Drive Erie, PA 16506
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Phone: 814/833-9977 Website: sealingdevices.com
COMPANY PROFILE
Celebrating 60 Years as a Leader in the Seal & Gasket Industry Sealing Devices is proudly celebrating 60 years of distributing and manufacturing a wide array of sealing solutions, including O-rings, gaskets, EMI shielding, thermal interface materials, custom-molded rubber parts, protective vents, tapes, adhesives and sealants. Sealing Devices operates its state-ofthe-art manufacturing facility from its headquarters in Lancaster, New York, which
encompasses a six-building campus with more than 200,000 square feet of space. Since 1970, the company expanded to Erie, Pennsylvania, opening a sales office to service the Western PA market and the surrounding region, steadily growing with its customer base over the years. Located in EBCO Park, the Erie office and its local team of experts provide support and quality products to its customers. Capabilities Sealing Devices’ comprehensive capabilities encompass fabrication, die-cutting, waterjet and laser cutting, slitting, laminating, form-in-place gasket dispensing, injection, compression, transfer molding, and specialized packaging and barcoding services. The company houses more than 200 pieces of cutting-edge manufacturing equipment to meet the diverse needs of our customers and deliver top-notch products with precision and efficiency. Sealing Devices upholds the highest quality standards with its Quality Management Systems certified to AS9100D and ISO 9001:2015. Moreover, Sealing Devices is proudly a veteran-owned, small business and ITAR-registered enterprise. As an authorized distributor for industryleading manufacturers such as Parker, Gore, 3M, Rogers, Freudenberg and others, Sealing Devices provides world-class sealing solutions to industries including Transportation, Aerospace, Military, Electronics, Communications, General Industrial, and Fluid Power.
Service and Support No matter the sealing application, Sealing Devices is equipped to provide the perfect solution by utilizing its team of applications engineers and customer service support. Additionally, Sealing Devices offers flexible stocking, inventory programs, barcoding and labeling, special packaging, kitting, and in-house tooling to assist customers in achieving their goals. The company’s extensive expertise caters to various sealing applications, and its team is committed to being a trusted partner for all sealing and gasketing needs. Looking Ahead As a third-generation family-owned and operated business, Sealing Devices prides itself on remaining a premier fabricator and distributor of seals and gaskets for North America. Since 1963, Sealing Devices has remained dedicated and committed to its customers, suppliers, employees and community, consistently delivering exceptional quality, service and value. To learn more, visit sealingdevices.com.
Sealing Devices is headquartered in Lancaster, New York (top photo) with sales office in EBCO Park (bottom) in Erie, Pennsylvania..
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LET’S TALK
YEARS STRONG
If you are seeking legal services, we should have a conversation about: • How our firm has grown to a • How we strive to achieve diverse staff of over 90 each client’s objectives • How we’ve been recognized nationally • How we invest in our people • How we serve our communities • How we are thought leaders • How we have worldwide capacity • How we are innovators Let’s talk. Call us at 814-459-2800. Or visit kmgslaw.com/LetsTalk to learn more.
Knox McLaughlin Gornall & Sennett, P.C. Erie | North East | Pittsburgh | Jamestown, NY 814-459-2800 | www.kmgslaw.com
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MBA S KILL S TRAI NI NG MBA CERTIFIED SUPERVISORY SKILLS SERIES Our Supervisory Skills Series is a comprehensive 10-day training program designed to equip current and aspiring supervisors with the essential skills and knowledge needed to excel in leadership roles. Whether you’re a new supervisor looking to build a strong foundation or an experienced manager seeking to enhance your leadership abilities, this course provides a valuable learning experience.
SUPERVISORY SKILLS COURSE I
This course offers a highly interactive experience aimed at equipping both new and experienced supervisors with essential management techniques, emphasizing values like praise, recognition, discipline and motivation through effective performance evaluations.
SUPERVISORY SKILLS COURSE II
Effective leaders motivate, delegate and optimize their time. This course centers on harnessing a supervisor’s unique leadership strengths to empower their team for success and includes guidance on conducting effective and lawful interviews.
SUPERVISORY SKILLS COURSE III
Effective communication is universally recognized as crucial for supervisory success, as no supervisory task can be performed effectively without strong communication skills. This course focuses on identifying the principles of effective communication and equipping supervisors to address and resolve workplace communication breakdowns.
***** “This course is not just for new leaders, those who have been in their role for a while will benefit just as much!” — Adam, Erie Insurance Group
SUPERVISORY SKILLS COURSE IV
A supervisor’s role inherently involves problemsolving, decision-making, and conflict management. This course, enriched with thought-provoking case studies, provides practical, time-efficient techniques for navigating the entire problem-solving process, emphasizing teamwork in addressing common and unique workplace challenges, and delving into the legal aspects of supervision.
SUPERVISORY SKILLS COURSE V
The evolving workplace landscape demands that supervisors adapt to address contemporary issues such as diversity, conflict resolution and stress management while setting achievable goals. This course equips supervisors with the skills to effectively communicate information, whether in one-on-one interactions or when addressing their entire team. Each course consists of two full days of training or 16 hours of instruction.
SCAN HERE Register now to begin your supervision journey! Top Rated Class Certificate Series
MBA S KI L LS TRAI NI NG LEADERSHIP FOR TEAM LEADERS SERIES This engaging five-day series aims to offer a robust groundwork in effective leadership skills, catering to both novice and seasoned team leaders. It underscores the critical importance of motivation, direction, and clear communication in determining a leader’s future success.
LEADERSHIP COURSE I
Leadership success hinges on the ability to motivate team members effectively. This course introduces proven techniques for rapid, positive transformations in employee motivation, emphasizing the importance of understanding individual motivators, the role of recognition and praise.
LEADERSHIP COURSE IV
LEADERSHIP COURSE II
Leadership at its core involves problem-solving and decisive decision-making. We guide leaders through case studies and practical exercises to identify problem root causes, make unbiased decisions, and leverage brainstorming for solutions. Addressing change-induced conflict is crucial, and we provide strategies for constructive conflict management and handling challenging personalities.
LEADERSHIP COURSE III
Effective leaders embrace diversity in the evolving workplace and value input from all. Stress management is crucial for leadership effectiveness, and we provide tools to handle personal stress and recognize it in team members. The course concludes with an interactive presentation skills session, emphasizing clear communication with employees, customers, and superiors through practical exercises.
To excel as a leader, effective communication is paramount. We dedicate two full days to enhancing communication skills, beginning with an exploration of workplace communication barriers. We delve into the influence of personality on communication, facilitating self-awareness through personality assessments and empowering leaders to understand and connect with the diverse personalities they encounter.
Soliciting employee ideas and effective listening are vital for inclusivity. We’ll assess listening skills, explore motivation through inventories, and discuss preventing workplace legal issues, including sexual harassment.
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LEADERSHIP COURSE V
Each course consists of one full day of training.
***** “I learned a lot from the Leadership for Team Leaders program, and I would recommend it to any employee!” — Nate, Eriez Manufacturing
MBA S KILL S TRAI NI NG PROFESSIONAL DEVELOPMENT – IN-DEMAND COURSES ONE-DAY FOOD SAFETY CERTIFICATION
A convenient and comprehensive solution to safeguard your food operation, ensuring the well-being of customers and staff while reducing legal risks and insurance costs. This program offers consistent training, covering essential food safety principles in a single day. One-time fee covers the textbook, training course, exam, and certificate, with a photo ID requirement.
WOMEN IN LEADERSHIP
Research indicates that numerous women opt out of leadership roles due to a perceived lack of qualifications or skills. This course is tailored to equip professional women with the necessary expertise to excel in key leadership roles. The one-day session incorporates a lunchtime roundtable for participants to practice networking skills and engage in leadership-related discussions.
WORKPLACE CIVILITY
Experience our insightful half-day program dedicated to fostering a workplace culture where respect and consideration reign, both within and beyond the organization. Learn how civil communication, whether in person, by phone, or email, lays the groundwork for heightened engagement, resulting in improved effectiveness and productivity.
Top Rated Class Certificate Class
***** “We had a large class and we were still able to speak about our work life and learn first hand from participants experiencing real world problems.” — Michael, Signal-Tech
MARKETING AND COMMUNICATIONS
Writing to WOW! Boost your writing skills in emails, reports, and recommendations. Learn to create impactful messages and avoid grammar mistakes in this time-saving halfday course. Difficult Conversations Explore difficult conversations in this half-day program. Learn to understand triggers, prepare, frame the discussion, and take responsibility for your words. More in Marketing and Communications Customer Service • Digital Marketing & SEO • Intro to Social Media • Leading Change • Marketing Planning • Motivating Employees • Persuasion & Influence • Presentation Skills • Workplace Communication Skills
SAFETY TRAINING
Workplace Violence & Emergency Planning Discover workplace safety measures in this half-day program, ensuring protection for yourself, employees, and customers. Topics include preparedness, response, and recovery from incidents involving firearms, bombs, and vehicles, with a lifesaving “Stop the Bleed” program included. OSHA 10-Hour Certification The OSHA General Industry Outreach Training Program is a voluntary initiative crafted to assist individuals in meeting federal OSHA requirements. Its aim is to elevate awareness and adherence to workplace safety, thereby diminishing a company’s exposure to fines and penalties linked to OSHA violations. Those who complete the course successfully will be issued a course completion card directly by OSHA.
Register now at mbausa.org or check out our full course catalog!
MBA S KI L LS TRAI NI NG HUMAN RESOURCE COURSES HR ESSENTIAL CERTIFICATION SERIES
Accelerate your HR career! As a human resources professional, you understand the value of staying ahead of the curve. That’s why we’ve designed the MBA’s HR Essentials Certification Series, taught by our own certified HR professionals.
COURSE I: SAFE HIRING PRACTICES
COURSE V: RETENTION AND BENEFITS
Take a deep dive into pre-hire screening requirements, including what you can’t and cannot ask during an interview, offer letters and best practices for setting up your new hires for success.
Discover valuable strategies for recruitment, compensation, and benefit options to attract and retain top talent. Reduce turnover costs and maintain a strong, motivated workforce.
COURSE II: DISCRIMINATION & HARASSMENT
COURSE VI: UNEMPLOYMENT & WORKERS’ COMPENSATION
Stay compliant with anti-harassment policies that focus on prevention and employer obligations. Learn how to protect your organization from legal risks and cultivate a safe workplace for all employees.
COURSE III: PROPER TERMINATIONS
Minimize legal risks by learning how to effectively prepare documentation, conduct the termination, handle post-termination obligations and more!
Get answers to the top FAQs for unemployment and workers’ comp. We’ll also delve more into employer requirements, ways to reduce cost, handle claims and navigate appeals.
Choose one class or take all six (in any order you like) to qualify for the MBA’s HR Essential Certification. Each class qualifies for HRCI and SHRM credits.
COURSE IV: EMPLOYMENT LAW
We’ll take an in-depth look at current labor laws, legislative updates, EEOC compliance, as well as common (illegal) HR mistakes you need to avoid.
THEBIG6
Our newest series is the perfect choice for non-HR managers seeking to improve their knowledge of employment law! We cover the top six issues that managers, supervisors, and team leaders need to know in a series of one-hour interactive online sessions. 1. 2. 3. 4. 5. 6. Top Rated Class Certificate Series
GUIDE TO INTERVIEWING: What you should and shouldn’t ask ADA & FMLA: Know the ins and outs TIME WORKED: Key basics on manager break and pay practices HARASSMENT & DISCRIMINATION: Manager obligations EMPLOYEE PERFORMANCE: Effective procedures for performance improvement CONDUCTING TERMINATIONS: How to say goodbye
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M B A COMPUTER TRAI NI NG MICROSOFT EXCEL SERIES Don’t miss out on our exclusive Microsoft Excel Series, where you’ll embark on a transformative journey to master the world’s most essential spreadsheet tool. Whether you’re a beginner looking to build a solid foundation or an experienced user aiming to enhance your proficiency, our Excel classes provide hands-on training, tips and tricks to make you proficient in Excel.
EXCEL LEVEL I
Our Level I course starts with the nuts and bolts and moves to more advanced features, turning Excel into your greatest productivity tool. This class is designed for people who are new to Excel or are self-taught. The course will focus on the basics of using Excel to its full potential.
EXCEL LEVEL II
EXCEL LEVEL III
Our Level III course is designed for those who use Excel on a regular basis. We’ll cover ways to analyze your data using built-in tools like scenarios, goal seek and data validation. We will also discuss working with external data and how to create and use a macro to automate a routine task.
Our Level II course is designed for people who have been using Excel but want to take their learning to the next level. This one-day course will cover creating charts, PivotTables, more advanced functions, enhancing workbooks, protecting data and working with objects.
VIRTUAL EXCEL TRAINING ON YOUR TIME!
The flexibility you need with the quality training you know and trust. Our two-hour virtual classes are topic-specific classes designed to amp up your Excel skills and work smarter! Microsoft Excel Charts
Microsoft Excel Data Analysis
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Microsoft Excel Formulas & Functions
Microsoft Excel Advanced Functions
Microsoft Excel Tables & PivotTables
Microsoft Excel Dashboard Basics
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“The expertise in Excel and MS 365, paired with an engaging teaching style, made learning both informative and enjoyable, significantly improving our understanding and proficiency. My team and I commend Casey for her professionalism, dedication, and positive impact on our team’s Excel proficiency.” — Rachel King, Advantage Sales & Supply Company, Inc.
M B A COMPUTER TRAI NI NG COMPUTER TRAINING MICROSOFT ACCESS SERIES Access Level I Whether you’re an Access novice or a bit familiar with this powerful database tool, our courses are for you! We’ll dive deep into Access, uncovering its true magic, typically reserved for experts.
Access Level II Whether you’re using Access for the first time, or have been using it for years, this course will help you make the most of Access’s features and tools such as advanced form design, using macros and creating switchboards.
MICROSOFT WORD SERIES Word Level I This one-day course will introduce students to Microsoft Word’s most important features. Key topics include creating a new document, making it look professional and presentable, adding graphics and customizing the Microsoft Word interface. Word Level II This full-day class covers using tools like styles, templates, mail merge, and building blocks to automate tasks. Learn how to create complex
documents using tables, charts, and various types of illustrations. Word Level III This advanced full-day course is designed to help power users leverage Microsoft Word to collaborate on documents and secure information. This course also covers techniques for creating complex documents, such as forms or documents that require reference pages.
COMPUTER TRAINING FOR THE REAL WORLD! Microsoft OneNote Microsoft OneNote will help you organize the flood of information from a variety of sources. Intro to Microsoft Power BI Turn data into opportunity with Microsoft Power BI data visualization tools! This one-day course will show you how to link and model data in Power BI and create visual reports. Microsoft PowerPoint Level I This one-day course will cover the many different features of the interface, the basics of formatting; and, how to add multimedia for more visual flair!
Top Rated Class Certificate Series
Microsoft PowerPoint Level II This one-day course covers advanced topics that allow users to get the most of PowerPoint. Learn how to collaborate on a presentation and customize the user interface, slide shows, and design templates. Microsoft Teams Learn how to call, meet, chat and collaborate with your colleagues no matter where they are! This halfday course is intended to help all users get started with Teams.
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EXPERT INSTRUCTORS ONSITE CONVENIENCE TEAM-BUILDING EXPERIENCE My team is so thankful to have an onsite Excel classes! All of the class materials including computers were brought right to our door! The class was also customized to our needs and questions from staff.
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SPOTLIGHT Q&A| REFLECTIONS
Brugger Funeral Homes & Crematory Spans Five Generations, 130 Years Longevity in business is one of the hallmarks of sustained success over time. It also can indicate a business’s reputation and commitment to quality. Here, Garett Brugger, funeral director and partner at Brugger Funeral Homes & Crematory, LLP, in Erie, Pennsylvania, discusses the funeral home’s proud history and dedication to serving families with dignity and grace as it marks 130 years of continuous operation in 2024. Brugger Funeral Homes & Crematory was established in 1894. Tell us how the funeral home got its start. My great-great-grandfather, Adolph Brugger, came to America in 1870 from Baden, Germany. Early on he worked as a pattern maker but began to see that industrial advances would soon change his profession. It was in 1894 he saw an opportunity to serve Erie residents in funeral service. That year he signed up for an Undertaking course from Eckels College in Philadelphia and once he completed that course he opened A. Brugger Funeral Home, in a quiet neighborhood close to the city center. Over the years, most funeral homes and cemeteries have been small, family owned businesses passed down to successive generations. Tell us about your business and how involved the Brugger family is today. Since our inception in 1894, we have had five generations of my family work in the funeral business. In those five generations, we have seen 20 members of our family dedicate their lives to serving the community in their time of need.
Currently there are four members of my family that are partners in the business, L.J. Brugger, myself, Austin J. Brugger and Carl R. Brugger. Like other businesses, funeral homes continue to change with the times. Describe what you’ve seen when it comes to trends in the industry and the services you offer. The biggest changes in our industry have been the personalization of funerals and the rise of cremation services. Recognizing these changes, we have developed more unique services that focus on the deceased individual, really celebrating who they were and what was important to them. We also built an onsite Cremation Tribute Center in 2010 that allows families preferring cremation more options. The Center provides a comfortable space for those wishing to be present during the cremation process whether for peace of mind or farewell services.
community for 130 years. Over those years we have established relationships with many Erie families that span decades and generations, a legacy that we strive to continue. We work hard to help the families we serve in any way we can and appreciate the trust they continually place in us. As you look to the future, what’s ahead for Brugger Funeral Homes & Crematory? Our mission will remain to provide meaningful, appropriate, and affordable funeral services to the residents of Erie County. We will continue to evolve through investment in our staff, facilities and evolution of the services we offer. For more information, visit bruggerfuneralhomes.com.
Marking 130 years in business is a major accomplishment. What are your thoughts on achieving this milestone? I am very proud of the fact that our family business has been serving the Erie
mbabizmag.com • JANUARY 2024
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BUSINESS BUZZ | WHAT’S NEW C&J INDUSTRIES INVESTS IN MAJOR EXPANSION C&J Industries, a Meadville, Pennsylvaniabased plastic injection molding manufacturer and medical device manufacturer, is investing nearly $7 million in its growing assembly business with a new clean room, collaborative robotics and more. For more than 61 years, C&J Industries has been an innovator in the injection molding and specialty assembly spaces. Now, the employee-owned company will be in a position to expand its loyal customer base thanks to a larger facility footprint and updates to the equipment within. The 214,000-square-foot facility is currently being renovated with a 25,000-square-foot addition, including a new “clean room,” adding more molding and assembly capacity. “The building itself is being expanded, and that is primarily for a new clean room that is being built to handle some incoming jobs from existing customers, as well as to help provide molded components for a new job that we’re getting in Assembly,” said assembly supervisor John Beers, in a company press release. “We have a clean room that is being expanded for a new job that’s in assembly, and that will be a fully automated piece of equipment, which is pretty exciting.” When completed, the facility upgrades will allow C&J to increase production volume, take on jobs of a larger scope, and expand services to new clients. The company does plastic contract manufacturing for the medical, consumer products, telecommunications, industrial and transportation markets. According to an article in the Meadville Tribune, general construction of the addition is expected to be completed in the first quarter of 2024 with the area to be in use by the end of June 2024. The 60 additional jobs are expected to be during the next couple of years as new work is added. The expansion also will connect C&J’s plant with the adjacent former Penn Plaza property on Terrace Street, which it purchased seven years ago for $1.2 million with an eye on growth. In October 2016, C&J Industries bought the plaza complex — 53,000 square feet of building and 10 acres of property adjacent to the north side of C&J. For more information, visit cjindustries.com.
C&J Industries in Meadville, Pennsylvania has embarked on a multimillion-dollar expansion project that will increase production capabilities and employment.
KNOX LAW RECEIVES NATIONAL, REGIONAL RANKINGS IN 2024 BEST LAW FIRMS LIST Knox McLaughlin Gornall & Sennett, P.C. has received national and regional rankings in 10 practice areas by U.S. News – Best Lawyers® for the 2024 “Best Law Firms” list.
The Erie-based firm received a National Tier 3 ranking for Land Use & Zoning Law and Public Finance Law. Knox Law’s metropolitan rankings for the Pittsburgh region include a Tier 1 ranking in six practice areas: Bankruptcy and Creditor Debtor Rights / Insolvency and Reorganization Law, Commercial Litigation, Government Relations Practice, Health Care Law, Real Estate Law, and Trusts & Estates Law. The firm’s metropolitan rankings also include a Tier 2 ranking in the Pittsburgh region for three practice areas: Land Use & Zoning Law, Public Finance Law, and Litigation – Labor & Employment. Knox Law also received a Tier 3 metropolitan ranking for Litigation – Bankruptcy. Firms included in the 2024 “Best Law Firms” list are recognized for professional excellence with persistently impressive ratings from clients and peers. To be eligible for a ranking, a firm must have a lawyer listed in The Best Lawyers in America®, the oldest and most highly-respected peer review guide to the legal profession worldwide. 14 Knox Law Attorneys are included on this list for 2024: Mark G. Claypool, Mark A. Denlinger, Neal R. Devlin, Guy C. Fustine, Jennifer E. Gornall, Julia M. Herzing, Thomas C. Hoffman, Frances A. McCormick, Jeffrey D. Scibetta, Timothy M. Sennett, Jeremy T. Toman, Thomas A. Tupitza, Robert D. Zaruta, and Timothy M. Zieziula. Also, Aurora L. Hardin and William B. Helbling are on the 2024 “Ones to Watch” list. For more information, visit kmgslaw.com.
14 JANUARY 2024 • mbabizmag.com
PORT FARMS OPENS POVERTY KNOB FARMHOUSE ALES
After more than 120 years of farming, Port Farms has added a brewery and taproom to its 200-acre farm in Waterford, Pennsylvania. Poverty Knob Farmhouse Ales officially opened its 10-barrel brewery on November 22, 2023 at 2055 Stone Quarry Road. Port Farms first started in 1897 as a traditional crop farm. Roughly 20 years ago, they entered the “agritainment” space where they have become a popular destination. The idea of adding the brewery has been in the works for years. “We are excited to see our family’s dream come true of opening our own brewery,” said Casey Port, chief operations officer. The brewery is named for a stretch of poor soil on the 200-acre farm, dubbed Poverty Knob by Casey Port’s great-grandmother, Beatrice Port. The family opened the taproom in an existing 6,000-square-foot building on the farm, which was originally an old potato storage barn dating back to the 1970s and more recently has housed offices and machine storage. The brewery offers a Farmhouse Ale as its core beer and a wide variety of ales, lagers, porters and more. Poverty Knob will also brew beers to coincide with the many different seasonal festivals that occur at Port Farms. For more information, visit portfarms.com.
PEOPLE BUZZ | AWARDS AND PROMOTIONS ERIE ZOO NAMES KOJANCIE AS NEW CHIEF EXECUTIVE OFFICER
The Erie Zoo recently named Melissa “Roo” Kojancie as its new chief executive officer, after a robust monthslong search to replace Scott Mitchell, who continues to serve as the zoo’s director of development. Kojancie has more than 20 years of industry experience, serving as an animal keeper, educator, and the chief operating officer of the Erie Zoo. According to the Erie Zoo, Kojancie has worked for more than two decades as an animal keeper and has an expertise and understanding of animal care and wellbeing. Her extensive experience of animal care, training and enrichment techniques combined with executive experience will help Kojancie successfully oversee daily operations, while simultaneously leading the zoo’s modernization efforts. In her role as acting CEO/COO, Kojancie succssfully led the completion of the zoo’s first facilitated strategic plan in concert with an Association of Zoos and Aquariums (AZA) mentor, a key accomplishment toward regaining AZA accreditation. Kojancie also welcomed 27 new animals including an Amur tiger, spot-nosed guenons, and swamp monkeys. In 2024, she will oversee the zoo’s centennial celebration and lead the redesign of the zoo’s red panda and expanded otter exhibits.
VIKING PLASTICS ANNOUNCES TWO PROMOTIONS AT CORRY FACILITY Viking Plastics in Corry, Pennsylvania announced the promotion of Shana Bailey to marketing manager. In her new role, Bailey directs and manages all marketing operations for the company which has seen tremendous growth over the past five years.
Bailey’s primary focus is on building the company’s marketing strategy and brand messaging amid their recent and future growth and will continue supporting the management team in strategy. She will manage all aspects of advertising campaigns, tracking and reporting. Bailey will continue her knack for building partnerships, new customer and employee connections and the unification of Viking’s facilities. “Shana has shown tremendous leadership in helping our brand grow and supporting key Viking Plastics initiatives,” said Glenn Joseph, sales manager. Bailey joined the company in January 2015 as a marketing coordinator and has played a key role
in developing the company’s content marketing strategy as well as establishing the Viking Plastics’ social media presence where they have seen tremendous growth. Bailey earned a bachelor’s degree in marketing at Penn State Behrend and an MBA from Clarion University. In addition, Viking named Shawn Gross as vice president of Culture & Business Development. Gross has been with Viking Plastics for over 10 years and has taken a leadership role in the company’s Lean initiative — a nearly 10-year journey of ongoing improvement and culture transformation at Viking. One of the ways he has led the initiative is acting as an instructor for Viking Academy, a 12-class program with a mission of developing a culture of continuous improvement through education, engagement, and enthusiasm for improvement practices. He has also traveled to Japan to gain more first-hand Lean knowledge and comprehension. Gross’s new role is in alignment with Viking’s strategic plan, fostering leadership growth and expansion. Within this role, Gross will work with the sales and marketing team to attract and retain new customers as well as connect with and support existing customers. His team will also assist the operations team in integrating new manufacturing work into the business workflow. Gross holds extended knowledge in the field of tight tolerance vehicle and industrial applications. His experience will help drive Viking Plastics’ goal of being a production leader in autonomous and electric vehicle components. Kelly Goodsel, president & CEO of Viking Plastics, explained why Gross was tapped to fill the position. “The future success and inherent value of the Viking Plastics business is predicated on the culture and new business we attract. Over the years, Shawn has been the cultural spokesperson and driver of our 2-second Lean’ culture” said Goodsel. “In addition, his experience in engineering, product development, and program management has had a huge impact on our business development already. He’s the perfect choice for this new position to support the growth and success of our strategic plan.” Founded in 1972, Viking Plastics is a privately held company delivering innovative products including sealing solutions, custom injection molding, assembly, and post-molding secondary services. Viking Plastics’ multiple facilities (United States, China and Brazil) house over 100 molding machines, with capabilities spanning the range from 50- to 1,800-ton injection molding, as well as capabilities including 2-shot, insert molding, value-added assemblies, and automated assembly cells. Viking Plastics is IATF 16949:2016, ISO 14002:2015 and ISO 9001:2015 certified.
ERIEZ® ANNOUNCES KOHMUENCH AS NEW PRESIDENT AND CEO
Eriez®, a global leader in separation technologies, announced the appointment of Jaisen Kohmuench as president & CEO, effective January 1, 2024. He succeeds President and CEO Lukas Guenthardt, who retired at the end of 2023. The appointment is the culmination of a carefully planned succession strategy, with Kohmuench working closely alongside Guenthardt and the Eriez Board of Directors to ensure a seamless transition of responsibilities. Richard Merwin, chairman of the Board, conveyed his deep appreciation for the outgoing president and CEO, stating, “Lukas has played a pivotal role in driving the company’s transformative growth, fostering innovation, and achieving remarkable success during his tenure. Under his visionary leadership, Eriez achieved record revenues and strengthened its global market presence.” After a comprehensive selection process that considered both internal and external candidates, Kohmuench emerged as the clear choice to succeed Guenthardt, according to Merwin. With more than two decades of service to Eriez, Kohmuench has held various executive-level roles within the organization, most recently as chief operating officer. Kohmuench’s journey at Eriez has taken him from his initial role in research and development as a process engineer to directing and expanding the U.S. Flotation group. He later assumed an expatriate position as managing director for EriezAustralia before returning to the U.S. to manage all of Eriez’ international businesses as vice-president of International and then chief operating officer. Over his many years at Eriez, Kohmuench has been instrumental in shaping global business strategies and driving profitable growth in magnetic, flotation, and service operations. His depth of expertise is demonstrated through his prolific authorship of numerous technical papers and contributions as an inventor with over a dozen patents. Kohmuench’s academic achievements include earning bachelor’s, master’s, and doctoral degrees in Mining and Minerals Engineering from Virginia Polytechnic Institute and State University.
mbabizmag.com • JANUARY 2024
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MARCH 2024 Women in Leadership
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Gale Magyar, CEO
VOL. XXXV NO. 4 | APRIL 2022
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Join us in celebrating all the women who have an impact on today’s business world in the March 2024 edition of the MBA Business Magazine. In this special issue, we’ll highlight the accomplishments of women in the workplace by showcasing our members’ talented teams and the many women-owned and women-led organizations in the region too.
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Ph.D. Adrienne Dixon, CEO President and
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LEADING THE WAY
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Company Profile
NORTH STAR MENTORING
$1,400
of Erie County Independent Living Program
AirBorn
North Star Mentoring
A great way to let the business community know about your company! Includes: 500-650 words of copy, 2-3 high resolution photos, company logo and contact information
www.NorthStarMentoring.org
North Star Mentoring Connects Youth With Positive Role Models Mary Winters wakes up every morning with a mission in mind — to match caring volunteers with youth in need of support. A longtime case manager with the Independent Living Program at Family Services of NW PA, Mary worked with young people who had spent time in foster care or other out of home placement. “My job was to help these youth build skills to become successful and live independently as they aged out of placement,” says Mary. She could see, however, for those lacking supportive relationships in their lives, focusing on skill building just wasn’t enough. When the program launched a new mentoring initiative nearly a year ago, Mary jumped at the chance to get involved as a Mentoring Specialist. Mary works alongside fellow Mentoring Specialist Brenda Martin at Bethesda Lutheran Services. Mary and Brenda were instrumental in launching North Star Mentoring nearly a year ago, with support from the Mentoring Partnership of Southwestern Pennsylvania. “They helped us create policies and procedures, offered technical support, and provided us with tools to effectively train
Lake City, PA 16423 814/877-5658 www.airborn.com
Interconnecting Expertise, Complete Electronics Design and Manufacturing
North Star Mentoring is different than other mentoring programs. “Because the youth are a bit older and are often just out on their own, they really want to have a mentor in their lives,” says Mary. “That eagerness to pursue this additional support really helps to strengthen the relationship from the beginning.” Many youth involved in programs, such as ECILP, become accustomed to being surrounded by paid professionals. North Star Mentoring offers those individuals an opportunity to spend time with someone who is there simply because they care and want to help make a difference. “That was a real eye-opener for many of the kids who were matched with a mentor,” says Brenda. “They were surprised to find that people were willing to volunteer just to spend time with them.” Mentors have also found the experience to be rewarding. “The best thing about being a mentor is gaining a deeper understanding
Founded in 1958, AirBorn began manufacturing electronic connectors for the military and of how difficult it can be to overcome certain industries. AirBorn parts were obstacles that mayaerospace be out of your control,” designed into volunteers the Voyager 1 and 2 probes, lunar says Molly Fritts, one of the first modules, space shuttles and Mars rovers to name trained and matched through North Star a few. Today, AirBorn is an employee-owned Mentoring. “I really enjoy being able to be company whose core business is engineering, someone that can be there to support my specialized manufacturing and testing mentee as a positive impact and and helpelectronic her be components interconnects successful in her future as an equipment adult.” for original manufacturers (OEMs) across industries including: aerospace, energy, So what would Molly tell someone who was geophysical, industrial, instrumentation, marine, thinking about becoming a mentor? “I wouldand space exploration. medical, military/defense tell them that it’s worth it,” says Molly. “It’s employees worth the time andAirBorn’s the effort. It’s worthexpress taking a distinct “prideembracing of-ownership,” the chance on a total stranger and letting it their direct stake in making the company a best-in-class operation develop into a positive force in their mentee’s from initial consultations to product shipment. life and in their own.” AirBorn’s customer service, engineering, product management, manufacturing and sales teams work hard to deliver on its quality promise with North Star Mentoring agesand 14-21, allhelps of itsyouth, products value-added services, each and every time. in the Erie County Independent Living Program (ECILP) make permanent connections with positive Products adult role models. ECILP is a offers collaboration of a wide range of products and AirBorn the Erie County Office of Children and Youth, services, including the manufacture of individual Bethesda Lutheran Services, and cable Familyassemblies, Services flexible circuit connectors, of NW PA. The organizations believe that engineered young assemblies, custom power supplies, people who are surrounded by caring adults are more likely to thrive in all areas of their lives. Spending just a few hours each month with a caring adult can really make a difference.
Becoming a mentor is easier than most people think. Volunteers must be at least 24 years old, commit to being matched for at least one year, spend at least four hours with their mentee each month, and attend professional trainings prior to being matched. Trained Mentoring Specialists also provide ongoing support.
Profile Space Reservation Due: FRIDAY, JANUARY 26 Profile Materials Due: FRIDAY, FEBRUARY 2
mbabizmag.com • SEPTEMBER 2019
Jennifer Nelson is the director of Supply Chain and Professional Communications Messaging Service, Inc. (PCMSI) is a Operations at AirBorn. leader in the telephone answering service industry. Utilizing state-of-theart computer systems and highly trained and courteous live operators, PCMSI is here to answer the call. The company’s professional and personalized answering and messaging services are custom designed to fit customers’ needs, goals and budget. PCMSI works diligently to gain, build and maintain long-term partnerships.
complete box builds and high-level electromechanical assemblies. AirBorn is known the world over for its interconnect solutions and offers thousands of specialized connector models to fit virtually any design requirement. The company also offers standard catalog products and design-to-order, build-to-order and test-to-order solutions to meet its customers’ unique specifications.
All of the highly skilled and competent telephone answering service operators are based at the call center located in Erie; however, a substantial portion of PCMSI’s customers come from across the United States.
CO M PAN Y PR O FIL E
Design & Manufacturing With more than 60 degreed engineers employed companywide, AirBorn’s team is one of the most innovative and committed companies a customer will find in electronics manufacturing today. If you’re looking for a partner than can help design a high-quality solution from the simplest of “napkin sketches,” AirBorn’s design team will work with you to make it happen. AirBorn designs and builds all the tooling (including stamping tools, molding tools and automation equipment), so that the company is able to offer customers a complete solution. Customers can leverage its design and manufacturing expertise throughout the entire product development process because AirBorn operates all services completely in house. From conceptual design, prototyping, pilot-runs through to mass production, AirBorn’s teams will work to get your product to market fast, elegantly and ahead of the competition.
Established and headquartered in Erie, PA, PCMSI has grown to offer Whether the final solution involves a box-build, a fullharnesses spectrumor of flexible customized answering, messaging and professional cable circuits, partnering communication services. From appointment scheduling, order with AirBorn can result in the bestonline total-cost and taking and package. emergency to lead employee call-off total-quality Thedispatching company looks to capture, its lines, event andsupply muchchain more,with PCMSI’s technology-based customers to registration integrate their communications will keep you connected at all times. Clear and AirBorn’s; together,hub AirBorn and its customers concise will betimeline. relayed through a variety of delivery platforms can meet messages any production customized for each individual or business. Why Customers Choose AirBorn For nearly decade,ofPCMSI hasin thrived has aa history strength designunder the leadership of Debra Uht AirBorn despite the sluggish U.S. economy. “There were challenging times for the and manufacturing both standard and custom company that forcedWith us toalllook our operations from top to bottom, and electronics solutions. of itsatcustomerwe did.” services offered under one roof, centric
Industries served include health care/medical, service professions, small business, real estate, government, schools and manufacturing. To be in compliance with today’s privacy laws and for handling sensitive personal and private information, PCMSI is bonded and HIPAA trained and certified. Further, PCMSI is very proud of its BBB AAA rating.
AirBorn eliminates costly mark-ups associated “PCMSI made a significant investment in its infrastructure including an with multiplecomputer sourcing partners, therefore, upgraded system and new operator stations. We introduced shortening lead-times and savingour customers new services to better service customers, and we made changes that time and money. enabled us to become more competitive on a national and international
level. Other notable changestoinclude a new products are trusted perform in website, improved hiring AirBorn practices, and updated policies and training procedures and secure demanding oftenpersonnel extreme conditions where messaging,” continues Uht. “While is ever evolving, one thing steadfast reliability is mission critical.technology When that will never change is mean our commitment to provide personalized and dependability can literally the difference customlife service whileand meeting customers’ between or death when our superior designneeds and exceeding their expectations.” and durability are essential for complete success, customers trust AirBorn products and have for 60 years.
Debra Uht (standing) is the president of Professional Communications Messaging Service Inc., headquartered in Erie.
Value-Added Services AirBorn is committed to expanding capabilities beyond its signature interconnects. AirBorn’s value-added services include PCB design and assembly (including flexible circuits), power supply manufacturing, cable assemblies and complete qualification and testing for not only finished products but also initial design concepts. The company is equipped to deliver the highest quality product each and every time.
To learn more, visit www.NorthStarMentoring.org.
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PCMSI: Answering the Call
C O M P A N Y PServices R O F I L in E One Location
new mentors,” says Brenda. “They really helped us to create the framework for North Star Mentoring.”
Professional Communications Messaging Service, Inc. (PCMSI) 105 Poplar Street Erie, PA 16507 www.pcmsi.com Toll free: 888.776.2661 Office: 814.459.2000 Fax: 800.382.7329
2700 Mechanic Street
Brenda Martin Mary Winters Bethesda Lutheran Services Family Services of NW PA 349 West 18th Street 240 West 11th Street, Suite 402 Erie, PA 16502 Erie, PA 16501 Phone: 814/724-7510, Ext. 427 Phone: 814/636-9244 Email: bmartin@bethesda1919.org Email: mwinters@fsnwpa.org
PCMSI is a woman-owned and operated business with more than 75 employees including operators and an experienced management and sales team. Many employees have been with PCMSI more than 20 years. PCMSI offers a generous benefit package that includes a paid training program, health insurance, matching 401(k) and paid vacation. Uht is proud to employ several of her own family members including her daughters Lauren and Christine. Lauren oversees the hiring and training of new employees and assists in the answering service whenever needed, and Christine works during college breaks. Uht’s brother, David Zatkiewicz, joined Team PCMSI over a year ago to lead the IT Department. Uht is grateful to have their support along with encouragement and guidance from her husband, Raymond Spurgeon. She also credits her faith for guiding her through the ups and downs of life while making her the woman she is today. “We need strong women not only as mothers, wives and friends but also as community leaders, decision makers and business owners,” Uht says. “I believe women in business bring an intuition, a focus and a level of empathy that enables us to lead and succeed.” Contact PCMSI today to discuss an affordable answering service plan customized for your business.
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814/833-3200 or 800/815-2660 16 JANUARY 2024 • mbabizmag.com
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LEGAL BRIEF | LOOKING AHEAD
Business Longevity and How to Plan for the Next Generation while the owner maintains the legal control of the entity. This allows the owner to evaluate the next generation’s ability to operate the business before making a complete transition. Before making any gift, the owner should carefully discuss the pros and cons of such transaction with his or her attorney and accountants. The manner in which the business is transferred can have significant income, gift and estate tax consequences.
Kyle E. Gallo is an associate at MacDonald Illig Attorneys. He is a member of the Firm’s Trusts & Estates and Business Transactions Practice Groups. There are several factors to consider when planning for the future of a business. Proper planning requires an understanding of the desires of the owner and the needs of the business. Oftentimes, the owner would like to transition the business to the next generation. In doing so, the owner should consider the following: Ownership Agreements The first area of consideration is to review the partnership agreement, operating agreement or shareholder agreement (the “Ownership Agreement”) of the business. It can address and answer or provide options for important questions such as who can and cannot be an owner, how a person or other
entity can become an owner, and the terms surrounding a potential buyout. The Ownership Agreement will provide the succession plan for the business in the event of an unexpected circumstance. It is crucial to the future success of the business to have such an emergency plan in place. Transfers During Life Once the Ownership Agreement is updated, the owner can then begin to consider a planned transition of the business. As an owner, it is difficult to determine when the right time is to end the business or to let the next generation take control of its operations. After years of creating client connections, working with the employees and being up to date on every event that affects your business, it can take time to feel as though you are ready to make the transition to the next generation. By transferring your ownership interest over time during life, it can lead to a gradual transition of the day-to-day control of the business,
Estate Planning Sometimes an owner desires to maintain ownership of the business until death. Often this is for cash flow reasons in retirement or to obtain a step up in tax basis for income tax purposes. If this is the case, the owner should carefully consider the provisions of his or her Last Will and Testament. Through the Will, the owner should specifically direct where ownership interests are to be transferred. Failure to do so may lead to family disputes and a potential forced liquidation of the business. Forced sales often lead to the lowest business value for your beneficiaries. The process of planning for the future can take a considerable amount of time. The purpose of this article is to merely start the dialogue. Every owner wants his or her business to succeed, but the definition of success differs. It is never too early to begin to document what success in transition means to you. For questions about legal matters, please contact MacDonald Illig Attorneys at 814/870-7600 or info@mijb.com.
mbabizmag.com • JANUARY 2024
17
ON THE HILL | SUMMARY
The Business Issues Forum Gets to the Heart of The Matter Eileen Anderson is director of Government Relations at the Manufacturer & Business Association. Contact her at 412/805-5707 or eileenanderson@ mbausa.org. The third Annual Western Pennsylvania Legislative Reception was held on September 14, 2023 at CNX Resources. The Manufacturer & Business Association, Washington County Chamber of Commerce, and the Pittsburgh Business Exchange host the event and believe it is an important conduit between those who make the laws and those who bear the impact. The heart of the event is the Business Issues Forum. There were 14 roundtable discussions, with seven businessmen/ women and one lawmaker from the PA House or PA Senate at each table. The businesses ranged from large gas and oil corporations to smaller service and manufacturing firms. The attendees were prompted with conversation starters and asked to share the issues of greatest impact on their businesses. Here’s a summary of what was distributed several weeks later to Forum attendees and PA House and Senate leadership: Reducing regulatory requirements and improving the permitting process is critical. Regulation is needed but regulatory barriers continue to increase. Certainty and consistency are required when beginning building projects and applying for
18 JANUARY 2024 • mbabizmag.com
permits. Businesses should have the ability to procure permits from the Department of Environmental Protection (DEP) within a reasonable time frame. Neighboring states Ohio and West Virginia are more competitive. Increased staffing and better management at DEP are needed. There are instances where non-engineers are making the decisions and they are challenged by processing very technical permits. “What would help build the pipeline of skilled workers?” Finding skilled workers has been at the top or near the top of any list of business concerns. Among the challenges: • Inadequate transportation and infrastructure become a barrier when workers cannot get to and from the job. Southwest PA does not have adequate mass transit. Roads and pipeline infrastructure are underfunded. Investment is required to maintain existing infrastructure and build new. • A minimum wage mandate creates problems for building the workforce and does not help build the pipeline. An increase in the minimum wage is inflationary and has a ripple effect as other employee’s request increases, driving the cost of everything higher. A mandate will have an outsize impact on small businesses. • More education at different levels is needed. More vo-tech, career-tech, apprenticeships and training programs are needed. Areas that will help dual enrollment for high school students; more opportunities for apprenticeships in high school; scholarships for apprenticeships and tools for the trades; and build awareness of the careers in new trades
associated with computers, robots and new technologies. • Health insurance is an important benefit, but health insurance and health-care costs hamper employers’ attraction and retention of workers. As costs increase, businesses are forced to increase the employees’ contribution and workers can be lured away by better coverage at a larger company. • PA’s poor demographics should be considered by lawmakers. Aging communities lack young workers. As Baby Boomers retire, there is a need for not only skilled tradesman but also for engineers and accountants, etc. • Steps that will help build the pipeline of skilled workers include affordable childcare; reform of the benefit system so that it incentivizes people to work; remove the barriers to housing and transportation that make it difficult to hire those with a record; and hiring the differently abled can yield some excellent workers. Help startups grow in the region by increasing the dollars available for investment. Over the years the region has lost 30,000 alumni from the Carnegie Mellon University College of Engineering who have gone on to create businesses in a more favorable business climates such as Silicon Valley. Many businesses and startups receive offers and incentives to move out of state. For example, a startup that predicts parking availability and lets vehicles pay for parking with no human interaction by a mobile app, has been offered huge incentives to move to states such as Ohio, Oklahoma, Washington, D.C., Michigan and New Jersey.
EXECUTIVE PROFILE
|
Nonprofit
Erie City Mission Embarks on New Chapter of Leadership Erie City Mission (ECM), a cornerstone in the community’s efforts to combat hunger, homelessness, poverty and addiction is on the verge of a transformative journey with the appointment of new leadership and board members. As the organization takes a bold step forward, it envisions a future where its impact on the community is not only sustained but also amplified. This shift in leadership brings fresh perspectives, innovative strategies, and a renewed commitment to serving the diverse needs of Erie’s residents. New President and CEO At the helm of Erie City Mission’s new leadership is a seasoned executive, Brian R. Johansson. As ECM’s new president and CEO, his vision for the organization centers on fostering a culture of compassion, collaboration and continuous improvement. He brings over 30 years of nonprofit leadership experience to the ECM and the Erie community, and has developed a reputation as a team builder, problem solver and strategic thinker. As a native of New York City, Johansson began his career in construction management before being called to join the historic Bowery Rescue Mission, located in lower Manhattan. For 20 years, he served in various roles at the Bowery from site director to vice president. During his tenure, Johansson oversaw the expansion of the Bowery throughout NYC and Pennsylvania, and co-founded the “Don’t Walk By” event that mobilizes nine partner organizations and 1,400 volunteers to walk every block in Manhattan in search of homeless individuals. Johansson managed a $10 million annual budget, over 200 full-time and part-time staff, and thousands of volunteers at eight agency sites. He also was approved by the U.S. State Department to present to visiting dignitaries from other countries on the topic of homelessness and addiction, and also served as a chaplain working with the NYPD during the 9/11 recovery efforts. Most recently Johansson served as an independent consultant for various nonprofits in and around the Pittsburgh area. He holds a bachelor’s degree in business from Nyack College and earned his Master of Public Administration degree from Marywood University.
“What an honor and privilege to be given the opportunity to lead this wonderful organization into the future,” shares Johansson. “My wife Peggy and I have spent our lives loving and caring for those who are hurting, struggling, and have fallen through the cracks of society. We are so looking forward to being part of the Erie community.” New Board Members Complementing the visionary leadership are two newly appointed Board of Directors, each contributing unique expertise to the organization. They are committed to guiding Erie City Mission toward greater effectiveness and impact. Natalie Washburn, broker/owner of Maleno Real Estate and Maleno Management, brings over two decades of expertise to the real estate industry. A dedicated professional to her company and the community, she actively contributes to the Greater Erie Board of Realtors, having served as president in 2011, and along with her family helped manage the Maleno Family to Family Fund for 13 years. “The Erie City Mission is a beacon of light and hope in the Erie Community!” Washburn states. “The amazing work that this mission’s team does for people in need on a yearly basis is remarkable. When a board spot opened in 2023, I was very excited and honored to serve. I look forward to working with a group of people that share my core values and Christian principles.”
Jeff Evans is an employee benefits consultant for USI Insurance Services in Erie. With over 15 years of industry experience, he works with employers of all sizes to help them address the critical challenges of cost, compliance and employee satisfaction associated with their employee benefit programs. “Joining the board of the Erie City Mission was an instinctive step for me,” says Evans. “The Mission’s unwavering dedication to transforming lives through compassion, empowerment and community support resonates deeply with my personal values. I believe in the power of collective action to drive positive change, and serving on the board allows me to contribute meaningfully to a cause I wholeheartedly believe in. Together, we strive to uplift individuals, strengthen families, and build a brighter future for our community; one filled with hope, opportunity, and unwavering support.” As Erie City Mission embarks on this exciting chapter of revitalization, the combination of visionary leadership and a dynamic Board of Directors holds the promise of transformative change.
Headquarters: P.O. Box 407 Erie, PA 16512 Phone: 814/452-4421 Website: eriecitymission.org
mbabizmag.com • JANUARY 2024
19
HR CONNECTION | WORKPLACE TRENDS OSHA SHARES TIPS FOR WORKING SAFELY IN COLD WEATHER
Winter weather can expose outdoor workers to frostbite, hypothermia and cold stress, all of which can be dangerous. It is important to know the wind chill temperature to better prepare and perform the work safely. According to the Occupational Safety and Health Administration (OSHA), employers should share the following work practices with employees to keep them safe in cold weather: • Know the symptoms of cold stress; reddening skin, tingling, pain, swelling, leg cramps, numbness and blisters. • Dress properly; wear at least three layers of loose-fitting clothing, insulated gloves and boots, and cover your head. • Monitor physical condition and that of your co-workers. • Stay dry and pack extra clothes; moisture can increase heat loss from the body. • Take frequent breaks in warm, dry areas. • Drink warm liquids. For more safety tips, visit OSHA’s Winter Weather page at osha.gov/winter-weather.
SURVEY REVEALS TOP PRIORITIES FOR HR LEADERS IN 2024
Leader and manager development, and organizational culture are the top priorities for HR leaders for 2024, according to a survey by Gartner, Inc. The Gartner survey of 520 HR leaders in July 2023 found the top five organizational priorities for HR leaders next year include: • Leader and manager development • Organizational culture • HR technology • Change management • Career management and mobility “In 2024, the HR function will be impacted by several key trends: an unsettled employee-employer relationship, persistent skills shortage, transformative technology innovations and pressure to achieve operational efficiencies,” said Mark Whittle, vice president of advisory in the Gartner HR practice.
Changes Coming to Experience Mod In Pennsylvania Starting April 2024 The Pennsylvania Compensation Rating Bureau (PCRB) introduced major changes to the workers’ compensation Experience Modifier calculation, which will take effect from April 1, 2024. These changes are significant for employers, marking the first substantial update since 2004. Impacting 60,000-plus businesses with experience mods in Pennsylvania, some credit modifiers will transition to surcharge modifiers under the new system. In short, bestperforming businesses can anticipate lower modifiers, while poorer performers will see higher modifiers. Changes will amplify the financial implications of employee injuries on mods. Experience Modifiers use historical employee injury data to forecast future risks and adjust workers’ compensation premiums accordingly. Until now, the modifier calculation included all employee injury costs up to $42,500, with annual modifier fluctuations capped at 25 percent. However, the PCRB’s new plan aims to reflect each business’s loss ratio more accurately — the balance between injury costs and paid premiums. Key changes include: • Lowering the premium threshold for modifier eligibility from $10,000 to $5,000 premium makes 21,000-plus additional businesses eligible for experience rating. • The injury cap will now be variable, tied to an employer’s size (expected losses), ranging from $10,000 to $300,000 caps instead of the flat $42,500. This ensures a modifier that better corresponds to an employer’s actual injury history. • Effective April 1, 2026, the PCRB will revise swing limits by eliminating the cap on decreases while setting a new added 40-percent cap on increases alongside a unique maximum modification formula for each business. This means a business’s modifier can only rise by 40 percent or up to its calculated maximum, whichever is lower. It’s essential for businesses to stay informed and consult with a Certified WorkComp Advisor to understand these changes and strive for the lowest possible mod. This proactive approach is critical to managing Pennsylvania’s new landscape of workers’ compensation costs. Go to PremiumReductionCenter.com/Learning-Center to download a Detailed Summary of the changes that will affect your business.
David Leng is the chief risk officer and executive partner of the Duncan Financial Group, a faculty member of the Institute of WorkComp Professionals, and author of the Amazon No. 1 international best-selling books — The Laws of Insurance Attraction, Insured to Fail, and Turning Premiums Into Profits, as well as Stop Being Frustrated & Overcharged Year After Year (By Your Workers’ Compensation Program). For more information, visit duncangrp.com.
20 JANUARY 2024 • mbabizmag.com
HR Q&A | GET ANSWERS
Make Mental Health Benefits a Top Priority in the New Year Mental health has become an increasingly important issue in recent years. As employees grapple with rising stress levels, anxiety and depression, employers are forced to navigate how to deal with mental health and wellness in their organization. Why should employers care? Since employers are required to focus on their businesses’ bottom line, mental health support is becoming a pivotal part to benefit offerings. A 2023 study by mindfulness app Calm found that for every $1 invested in employees’ mental health, employers can save $2-$4 on other expenses, such as health-care costs — that’s a win-win in today’s economic climate. In addition, other benefits include: • Increased productivity — Employees with access to mental health support are more likely to be productive, as they can better manage work-related stress and challenges. • Reduced absenteeism — Mental health benefits can help reduce absenteeism caused by mental health issues, leading to employer cost savings. In fact, the U.S. Centers for Disease Control and Prevention reports that depression alone causes an estimated 200 million lost workdays each year, costing employers $17 billion to $44 billion. What employers can do to start? Review benefits offerings. One way to address employee mental health is by ensuring mental health is incorporated into health-care offerings. These are some popular benefits or policies: • Inclusive health insurance plans with mental health coverage • Employee assistance programs • Flexible work arrangements • Paid caregiving leave
HOW CAN I SUPPORT EMPLOYEE WELLNESS?
Exercise, healthy eating and good sleep habits are crucial for mental health and resilience. Employers can boost employees’ mental health by encouraging healthy behaviors through wellness programs and offering employee incentives, such as healthy lunches and free gym memberships. Employers should also consider offering employee assistance benefits (for example, free counseling or therapy) to help employees struggling with mental health or other problems.
HOW DO I FIGURE OUT WHAT BENEFITS WE ALREADY HAVE?
It’s recommended that all employers verify with their health and welfare broker(s) as to what offerings they have. Many mental health services are already included with insurance services such as, but not limited to, health insurance plans, STD (Short-Term-Disability and LTD (Long-TermDisability) plans.
HAVE AN HR QUESTION? THE MBA CAN HELP!
The MBA knows that urgent employment issues can arise at a moment’s notice. Members can call our certified HR specialists and labor and employment law attorneys anytime, at no charge for counsel on a broad range of workplace-related issues including: • Hiring and firing practices • Company policies • Compensation and benefits • Employment law • Employment agreements • Workers’ compensation • Affirmative Action Plans • Unemployment compensation claims • Employee handbook policies • OSHA compliance • Sexual harassment • Family Medical Leave Act • COBRA
• Mental health days Educate employees about available benefits. In addition to educating employees about available mental health benefits and resources, employers can explain how to leverage other benefits to make mental health treatment and services more attainable or offset out-ofpocket expenses. For example, funds from health savings and flexible spending accounts can generally be used to pay for mental health therapy.
• Americans with Disabilities Act Call today at 814/833-3200 or 800/815-2660, or email hrservices@mbausa.org.
Rachel Tserkovniak, SPHR, is an HR consultant and trainer at the Manufacturer & Business Association. Contact her at 814/833-3200, 800/815-2660 or rtserkovniak@mbausa.org.
mbabizmag.com • JANUARY 2024
21
SPECIAL SECTION | MILESTONE ANNIVERSARIES
Happy
The Manufacturer & Business Association (MBA) is honored to recognize the hundreds of members that are marking milestone anniversaries in 2024! Your longevity is a testament to hard work, determination, investment, innovation, and ability to adapt and persevere in the most challenging of times. Congratulations on achieving this exciting organizational milestone. On behalf of the MBA Board of Governors and staff, and our entire membership, we wish you continued success and a prosperous new year!
220 Years Hepburn Township
210 Years Mercer Borough
205 Years
155 Years
Erie Diocesan Cemeteries Wabtec Welch Foods Inc.
150 Years
Warren County
Borough of Sharpsville Eureka Electrical Products Inc.
200 Years
145 Years
Linesville Borough Washington Township
190 Years
North East Borough Sandycreek Township Pleasant Township Supervisors
180 Years Glade Township Kasto, Incorporated
185 Years
Bracken Funeral Home Inc.
170 Years
Summit Township Board of Supervisors Summit Township Supervisors Worth Township
165 Years Albion Borough Equitable Advisors
160 Years
Borough of Kane First National Bank of Pennsylvania
22 JANUARY 2024 • mbabizmag.com
Meadville Public Library
140 Years
Cooper Township Road District Saint Mary’s Home of Erie
135 Years
Children’s Aid Society of Mercer County
130 Years
Anderson & Kime Inc. Baldwin Brothers, Inc. Brugger Funeral Homes & Crematory Corry Journal Kurtz Bros., Inc. Spang & Company
125 Years
First Alliance Church YMCA of Corry
120 Years
Pittsburgh Airport Area Chamber of Commerce Reinhardt’s Agency, Inc.
115 Years
80 Years
110 Years
75 Years
First United National Bank
Heeter Lumber Company Inc. J. H. Bennett Moving & Storage Inc. Shiloh Baptist Church United Way of Erie County Wm. T. Spaeder Company Inc.
105 Years
Bethesda Lutheran Services Dias Spring Service, Inc. FirstEnergy Corp. Potratz Floral Shop & Greenhouses Preece Heating & Cooling Swanson-Erie Corporation
100 Years
Bloomfield Township Supervisors Erie Zoological Society Griswold Inc. Organ Supply Industries, Inc. Parker LORD United Way of Mercer County
90 Years
Erie County Office of Children & Youth Holt Ramsey Pump & Equipment Co. Kessel Construction Inc. Parker’s Garage R.N. Goss Gas Products Co. St. Marys Insurance Agency, Inc. Watson Memorial Home
Van Air, Inc.
Appletree & Kern, P.C. CH Reams & Associates Inc. Du-Co Ceramics Company Hill, Barth & King, LLC. Klapec Trucking Company Moses Jewelers, Inc. Teresa’s Italian Delicatessen The One Federal Credit Union
70 Years
Canadohta Lake Realty Corry Jamestown Credit Union Custom Engineering Company Graco High Pressure Equipment, Inc. Haysite Reinforced Plastics Janitors Supply Company Inc. Palmer Pools Pennsylvania Tool & Gages Inc Sandy Lake Implement Slippery Rock Municipal Authority Venango Machine Products Inc. Walter Mucci Construction
60 Years
Angelo’s Salon Development Group Bello’s, Inc. Faull Fabricating, Inc. Hawthorn Redbank Redbank Municipal Authority Hufnagel & Majors, Inc. Jackson Plumbing Inc. Kersey Tool & Die Company Inc.
Anniversary! SPECIAL SECTION | MILESTONE ANNIVERSARIES
Meadville Overhead Door NE PA Manufacturers & Employers Assn. Superior Tire & Rubber Corporation
50 Years
Benkart Rigging Brooks Landscape Inc. Buco Transportation Inc. Burch Well Drilling Connex Inc. Corry Redevelopment Authority Creative Imprint Systems David F. Dieteman, M.D. Inc. Erie-Western Pa. Port Authority Family Chiropractic Center Flickinger Auto Body Franklin-Oil Region Credit Union Grace Industries, Inc. Independent Enterprises, Inc. Industrial Brake Company Lincoln Foundry Inc. North/South Shenango Joint Municipal W. K. Thomas & Associates, Inc.
40 Years
Altmeyer Veterinary Hospital American Turned Products Ameripac Industries Inc. ATD Warehouse Bayfront Eyecare, P.C. Building Systems Inc. Casa D’Oro Jewelers Inc. Cookson Peirce & Co., Inc. Decision Associates LLC Diamond Tool & Die, Inc. Electro-Tech, Inc. Executool Precision Tooling Inc. Greg Thomas Floor Expressions Hopkins Heltzel LLP I. C. Electric, Inc. K.C. Larson Inc.
Lake Erie Systems & Services Inc. Momentum Therapeutics Morrison Builders Supply Inc. PESmiles PLLC PHB Inc. Phoenix Data Inc. Precision Machining Company Professional Cycle Inc. Progressive Tool & Die, Inc. Racoh Products Inc. Terry’s Plumbing, Inc. The Guidance Center The Reserves Network Trott Concrete Contractors UNA, Inc. Wise Mining Co.
30 Years
African American Chamber of Commerce of WPA At Bat Group, LLC Automotive Excellence Inc. Belco Tool & Manufacturing, Inc Bob Martin, CLU Ins. Agency Inc. Bomar Auto Repair Bossard & Crawford, Inc. Cable Hardwoods, Inc. CK Tool & Die Dew Services Don Hick’s Auto Service Erie Industrial Plastics FASTSIGNS Follmer Excavating, Inc. Great Lakes Metal Finishing Greenville Comfort Systems Hards Fabrication and Welding Inc. Life and Independence for Today McCormick Structural Systems Inc. MedArt Inc. Paragon Print Systems Inc. Pine Haven Veterinary Clinic Precision Profiles LLC Romolo Chocolates Inc.
Sadaka Corporation Sagewood Incorporated Secondary Development & Research Slippery Rock Materials Inc. Sophisticated Alloys, Inc. Susan J. Stroup, VMD, PC USI Insurance Services Valcomi Inc. W.S. Miller & Sons, Inc.
Keystone Messaging Inc. Kristi D. Olsen Kronospan/Clarion Industries Municipal Revenue Service Oil Valley Physical Therapy Specialty Fabrication & Powder Coating Suburban Precision Mold Co. Inc. The Reason for Our Hope Foundation Werkbot Studios
25 Years
10 Years
Applied Business Solutions Consulting, Inc. Bauer Ventures, Inc. Cherry Hill Manufacturing Inc. Church Towne Gas & Welding Supply LLC CSI Industries Inc. Girard Family Chiropractic Center Harrisville Memorials LLC Lane L. Liston, Jr. Management Service Company Millcreek Paramedic Service Park’s Tae Kwon Do, Inc. Poillucci Plumbing Sunnyside Farm Transit Inc. Tim’s Maintenance, LLC W. W. McFarland Lumber
Balogh Enterprises Cornerstone Wealth Advisory and Insurance Services LLC Hoffman United, LLC Hudson Property Management Services, LLC Husband Construction, LLC Kidder Jefferys Construction LLC Red Letter Hospitality Shearer and Son Contracting Services, Inc. Taylor Diversion Programs Value Point Associates, LLC weCreate LLC
20 Years
Anago of Western PA ANNA Shelter Automated Concepts & Tooling Inc. Chester County Kitchen & Bath Commercial Turf Fertilization Country Timber Homes Economic Progress Alliance of Crawford Co Erie Downtown Partnership First Choice Insurance Agency Inc. Flagship Community Bank Jabez Properties LLC Jason Kocsis Real Estate/Ruby Real Estate LLC
Disclaimer: Milestone anniversaries are based on MBA member records from October 2023. For any errors or omissions, please contact the MBA at 814/833-3200 to be included in upcoming publications. mbabizmag.com • JANUARY 2024
23
When more women are empowered to lead, everyone benefits. In fact, many women leaders are powerhouses in the business community, inspiring not just their employees and the people around them, but also other women and the next generation of female leaders. Join us for the MBA’s Women in Leadership IMPACT Luncheon on March 14 when guest speaker Jennie Hagerty, executive director of the Mercy Center for Women in Erie, Pennsylvania, shares her journey and experiences as a woman leader and the profound impact the Mercy Center for Women is having on women in our area. Since 2017, Hagerty has led the Mercy Center for Women, a nonprofit and sponsored ministry of the Sisters of Mercy of the Americas in Erie, whose mission is to provide transitional housing and support services to women and their children who are homeless. Prior to that role, Hagerty was the director of advancement at Saint Jude the Apostle Church and Saint Peter Cathedral. She graduated from Gannon University with a bachelor’s degree in business administration and management. In 2018, the American Fundraising Professionals Northwester PA Chapter awarded her the 2018 Outstanding Fundraising Professional of the Year. Hagerty goes to great lengths to fight for the underserved, the poor, the homeless and others who are overlooked or disregarded. Her most recent accomplishment is the conceptualization, oversight and fundraising efforts to transform the vacant Holy Rosary School into an affordable housing and resource hub, the first of its kind in Erie, now named the Mercy Anchor Community Center. Hagerty is a Board member of the Erie County Housing Authority, Erie Family Center, and the Loyal and True Foundation. She sits on the Steering committee for the Erie Women’s Fund and is a member of the United Way’s Women United. She also is on the executive committee for the Erie Home Team, a coordinated group that works to eradicate the problem of homelessness in the local community.
PRESENTED BY:
24 JANUARY 2024 • mbabizmag.com
REGISTER TODAY AT MBAUSA.ORG OR 814/833-3200
| NETWORKING & MORE | CONFERENCE EVENTSSECTION SPECIAL The Manufacturer & Business Association, in conjunction with the MBA Business Magazine, recently hosted two IMPACT events for members in Pittsburgh and Erie. The November 15 brunch, held at the MBA’s Pittsburgh location, recognized members in southwest PA that celebrated milestone anniversaries in 2023 and 2024. The annual Economic Outlook IMPACT Luncheon followed on December 7 at the MBA Conference Center in Erie, featuring economists Ken Louie, Ph.D., of Penn State Behrend and Kurt Rankin of The PNC Financial Services Group. The event was sponsored by HUMES Chrysler Jeep Dodge RAM and presented by the Economic Research Institute of Erie at Penn State Behrend and PNC. To see full photo coverage, visit mbausa.org.
Ken Louie, Ph.D., of Penn State Behrend discusses his take on the glass halffull/half-empty outlook based on the Economic Research Institute of Erie’s research.
Potratz Floral Shop and Greenhouses sponsored this year’s IMPACT centerpieces.
BUSINESS MAGA ZINE
PNC Regional President Jim Stevenson (front row, third from left) and other Erie PNC representatives greeted guest speaker Kurt Rankin in Erie.
Colleen Shaffer of First National Bank was the winner of the MBA’s very Merry Christmas raffle basket and $150 in MBA gift certificates.
During the IMPACT brunch, each member organization celebrating a milestone anniversary was presented with an anniversary plaque to commemorate their milestone year. Shown here are Shawn Hicks, Doris Carson Williams and Barata Bey of the African American Chamber of Commerce of Western PA, which is marking 30 years in 2024.
Kurt Rankin of The PNC Financial Services Group shares PNC’s latest data shaping the economic outlook of a mild recession with business leaders at the MBA Conference Center in Erie.
The MBA members attending the IMPACT Brunch in Pittsburgh represented a variety of industries and, collectively, more than 300 years of continuous operation in southwest Pennsylvania. Shown here is Brent Thomas of W.K. Thomas & Associates Inc.
Among the guests at the Economic Outlook IMPACT Luncheon was Joe Pfadt, Ph.D., executive director of the Oliver Hazard Perry Shipyard, which was featured on the cover of the December MBA Business Magazine.
David Ross of Anago of Western PA receives a 20th anniversary plaque from MBA President and CEO Lori Joint.
The MBA hosted its first MBA Member Milestone Anniversary IMPACT Brunch at the MBA”s offices at the RLA Learning Center in Cranberry Township, Pennsylvania.
mbabizmag.com • JANUARY 2024
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PRSRT STD US POSTAGE PAID ERIE, PA PERMIT #199
Erie’s best hospital eight years in a row. Visit erie.ahn.org or scan the QR code to learn more.