Business Magazine September 2023

Today’s top hires want health care that’s easier and more intuitive. Highmark Blue Cross Blue Shield gives you an edge with digital tools that let them manage their health on their own terms, between doctor visits. And when they stay healthier, so does your bottom line. See what Highmark can do

DEPARTMENTS EVENTS

NETWORKING AND MORE

See exclusive photo coverage from the MBA’s IMPACT Luncheon & Nonprofit Fair!

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For the most current Business Magazine updates, visit mbabizmag.com

FEATURES

WHAT’S INSIDE | FEATURED STORY

3 BUILDING A BRIGHTER TOMORROW

The connection of education, communications and technology.

COVER STORY | LOCAL PROFILE

4

MONTESSORI REGIONAL CHARTER SCHOOL

The public charter school is celebrating 20 years of excellence as an educational leader and community partner in 2024.

SPOTLIGHT Q&A | SOLUTIONS

7 Karen Lytle, co-owner and director of Operations at Electronic Communication Services, Inc., discusses ECS, its services and why it is so important for employers to keep up with the latest technology today.

EDITORIAL

LEGAL BRIEF | UPDATE

9 Pennsylvania’s “long arm” just got longer… again.

Bill Speros

ON THE HILL | WORTH NOTING

13 Association health plan update: Where things stand.

Jezree Friend INSERT | TRAINING CATALOG

Check out the MBA’s upcoming computer, HR and professional development training courses for Fall 2023.

Executive Editor

Karen Torres ktorres@mbausa.org

Contributing Writers

Rose Bruno

Jezree Friend

Casey Naylon

Bill Speros

Feature Photography R. Frank Media

Additional Photography iStockPhoto.com

Karen Torres

Design, Production & Printing Printing Concepts Inc. info@printingconceptsonline.com

Advertising Sales

Frank Mehler 814/833-3200 fmehler@mbausa.org

David Thornburg 814/833-3200 dthornbug@mbausa.org

Amy Breitfelder 814/833-3200 abreitfelder@mbausa.org

On the Cover: Summer Academy students at the Montessori Regional Charter School enjoy the sprawling campus off West 8th Street in Millcreek Township, Pennsylvania. The area is under a major transformation with investments in educational institutions and businesses, and pedestrian-friendly improvements along the West 8th Street Corridor. For full story, see page 4.

Mission Statement: The Manufacturer & Business Association is dedicated to providing information and services to its members that will assist them in the pursuit of their business and community interests. – Board of Governors

Manufacturer & Business Association Headquarters: 2171 West 38th Street Erie, PA 16508 Pittsburgh: 850 Cranberry Woods Drive, Suite 2224 Cranberry Township, PA 16066 814/833-3200 |800/815-2660 | mbausa.org

THE CYBERSECURITY LANDSCAPE IS DAUNTING… HELP IS ON THE WAY.

CO-MANAGED IT SERVICES FROM CMIT SOLUTIONS OF ERIE

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WHEN COULD YOUR COMPANY USE CO-MANAGED IT SERVICES?

• Your IT project list is longer than your ability to execute in a timely manner

• Your IT staff is too small or overworked

• Your staff has knowledge gaps

• You need redundancy for institutional knowledge held by a single person or small staff

• You have compliance requirements that you need help interpreting and operationalizing

• You are ready to employ automation to handle routing monitoring and maintenance activities

ADVANTAGES OF CO-MANAGED IT SERVICES

• Foster efficiency and productivity by providing your in-house staff with tools and technology that free them to focus on the IT tasks that matter most

• Build employee morale by allowing your resources to do the work they are best suited for

• Retain control over operations while tapping into expertise that will bring best practices to your company along with the staffing to help get things done

• Experience faster project execution

• Save and reallocate personnel costs

• Increase your cybersecurity posture by having the right monitored security layers

THE RIGHT CO-MANAGED IT PARTNER CAN TRANSFORM YOUR EXISTING IT TEAM by expanding their capabilities. CMIT Solutions offers customized Co-Managed IT agreements that capitalize on what your internal staff does best. Let them do what they do best, and let us do the rest.

CMIT SOLUTIONS OF ERIE IS A FULL SERVICE IT SUPPORT AND CONSULTING FIRM.

We provide traditional IT managed services to small to medium businesses and Co-Managed IT Services to larger companies that have their own internal staff.

CONTACT US TODAY AT 814.806.2637 or visit www.cmitsolutions.com/erie to learn more about how we can become part of your technology team!

BUILDING A BRIGHTER TOMORROW

THE CONNECTION OF EDUCATION, COMMUNICATIONS AND TECHNOLOGY

As industries continue to transform at breakneck speed, experts say that businesses must adapt and embrace these critical components to stay competitive and thrive.

Education lays the groundwork for a skilled and knowledgeable workforce. In the past, businesses could get by with a standard set of skills, but in today’s dynamic world, continuous learning and upskilling are paramount. As industries shift toward automation, artificial intelligence and datadriven decision-making, the demand for specialized expertise grows.

A well-educated workforce is equipped to face new challenges, innovate and drive the organization forward. Companies that invest in employee training and development foster a culture of adaptability and resilience, ensuring their workforce remains future-proof.

Effective communication lies at the heart of any successful business. Whether it’s between employees, teams or with customers, clear and efficient communication is essential.

The digital age has given rise to a myriad of communication channels, from instant messaging and video conferencing to social media and chatbots. Embracing these tools not only enhances internal collaboration but also strengthens customer relationships, enabling businesses to deliver personalized experiences and respond to queries promptly. Companies that prioritize communication find themselves better equipped to anticipate market trends, identify customer needs and build brand loyalty.

Technology serves as the linchpin in the future of business. Advancements in technology have disrupted traditional industries, ushering in an era of innovation and efficiency. From artificial intelligence and machine learning to the Internet of Things (IoT), technology has become an indispensable enabler of progress. Businesses leveraging these tools can streamline operations, optimize supply chains, and make data-driven decisions. Moreover, technology has blurred geographical boundaries, expanding access

to global markets and opening up new avenues for growth.

In this edition of the MBA Business Magazine, we’ll explore the areas of education, communications and technology, and how they are helping support the businesses and the community as a whole. In the area of education, we’ll showcase the exciting investments and updates going on at the Montessori Regional Charter School in the Greater Erie area as it approaches 20 years in 2024. We’ll also talk with Electronic Communication Services about the importance of communications and technology tools tailored to today’s business needs.

Plus, don’t miss our expert articles on the benefits of technology based benefits enrollment or Microsoft’s new 365 Copilot software. The MBA has more than 60 training courses to help employers and their teams stay up to date with their professional development. Be sure to check out our Fall 2023 Training Catalog inside or visit mbausa.org to learn more.

Our world is changing, which means that the way we learn and work is changing too. Today, education, communications and technology are necessary to building a successful future.

Educational Leader, Community Partner Celebrates 20 Years of Excellence in 2024

Nestled among towering trees and a sprawling park-like setting off West 8th Street, the Montessori Regional Charter School (MRCS) has found a perfect home.

Here, on 17.3 acres of the former Villa Maria College campus, the public charter school has flourished in a corner of Millcreek Township that serves as a gateway to Erie, Pennsylvania’s recreational jewel, Presque Isle State Park.

Since consolidating its former school buildings on West 6th Street and Sterrettania Road and moving to its new home in 2019, the Montessori Regional Charter School has invested millions in facility improvements to enhance and expand its tuition-free offerings for students, admitted by lottery, from 14 area public school districts in Kindergarten through eighth grade. Equally exciting, the Montessori Regional Charter School is contributing to the growth and vitality of the region as an educational and business hub, and to enhancements along the West 8th Street Corridor — between Pittsburgh Avenue and Peninsula Drive — as part of the Presque Isle Gateway Improvement Project.

As the charter school approaches its 20th year of operation in 2024, school officials say that Montessori has cemented its place as an educational leader and community partner.

Mark Zielinski, chief executive officer at MRCS since 2019 and a Montessori parent, describes the milestone anniversary as a testament to the school’s perseverance over the past 20 years. “Through the last 20 years the Montessori program has held true to its values: being student-centered, focused on the Montessori philosophy, student achievement and keeping a strong focus on team and community relationships,” Zielinski says. “Our significant growth in students, facilities and community participation serves to confirm the need for this educational programming in the region.”

Montessori Board President Melvyn Nair, a longtime Montessori advocate whose two children previously attended the school, adds, “Twenty years is a huge milestone, especially for a brick-and-mortar charter. We are very proud of Mark and the work that the administration, teachers and staff are doing, and it speaks for itself. We’re not only thriving, we’re excelling.”

Montessori Metamorphosis

Montessori Regional Charter School opened its doors for classes in the 2004–2005 school year. Established by Italian physician and educator Maria Montessori, the learning method focuses on independence and choice. Rather than rote memorization or traditional instruction, the Montessori approach fosters individual

creativity and curiosity, where students — in a multi-age environment — can develop and learn at their own pace, discovering their own unique talents and possibilities.

Zielinski, who holds degrees in education from both Penn State and Edinboro University (now PennWest), began teaching at the Montessori Regional Charter School in 2007 and found himself drawn to the Montessori way of teaching and obtained his Montessori certification on top of his Pennsylvania teaching certification.

“Throughout that training, I learned more information about Montessori and the hands-on approach is really what sold me. The student independence and engagement in a classroom is something that is magical in a Montessori setting,” he explains.

Montessori Regional Charter School’s enrollment has grown significantly over the past 20 years. In 2004–2005, the charter school started with 116 students. By 2008–2009, enrollment grew to 210, then 361 in 2013–2014 and 534 in 2018–2019. For the 2023–2024 school year, Montessori has a record enrollment of 650 students, along with a very long waiting list. A significant reason for the increase is the addition of seventh grade last year and eighth grade for the current school year, which also brings the addition of PIAA middle school sports, including basketball and cross country.

Montessori Regional Charter School Chief Executive Officer Mark Zielinski, shown here with Summer Academy students and teacher Ashley Migdal, is proud of what the public charter school has achieved over the past 20 years. Today, the K-8 school is at capacity with 650 students enrolled for the 2023-2024 school year.

“The K–8 model is something that we’ve been looking at for many years, and finally, we’ve been able to work with the (public school) districts and add that to our charter, which is something that our board, teachers, parents and stakeholders wanted,” says Zielinski. “In a K–8 school, you have kindergarten students, but you also have eighth graders, who can be wonderful mentors and models for those younger students in the building too.”

Theresa Wyman, a Montessori parent and area high school teacher, is overjoyed that MRCS is now a K–8 school. Her daughter was part of the first seventh grade class last year and the newly added eighth grade class for 2023–2024. “Transitioning to a new school in seventh grade is really tough, even for the most social kid. My son, a rising 10th grader, is thriving in high school, but wished more than anything that he didn’t have to have a new school in the middle, and my daughter is thrilled to get to stay with her friends and the teachers she loves,” states Wyman. “I am impressed at the care MRCS has taken in setting up their seventh and now eighth grade classes. They are working to be sure the kids are prepared for high school academically and socially while staying true to their Montessori core.”

A Changing Campus

As demand for Montessori education continues to rise, the Montessori Regional Charter School has invested millions in the educational campus, which has a proud history in Erie dating back to 1925. Most notable is the addition of a covered walkway between its natatorium/gymnasium and main academic building. The school also has invested in playground and security equipment, heating ventilation/air-conditioning and boiler updates as well as renovations, supported by donations from the MRCS Foundation, and its expansive pool, which should be completed this fall.

“We hope to provide the Erie community programming including exercise programs, adult lap swim, aqua fit and aqua exercise classes, and swim lessons for children of all ages,” adds Zielinski.

Already, the addition of an outdoor classroom has enhanced the Montessori experience, allowing students to explore and investigate the vibrant greenspace that makes up the expansive campus.

“We’re always growing. We’re always changing for the betterment of the children,” continues Zielinski. “I think that’s one of the things that

is such an important factor here. Montessori Regional Charter School is always considering the students. Our board has that same vision, and this property is such a wonderful place for students to have that Montessori hands-on experience inside and outside the classroom.”

A Community in Transformation

Montessori, along with its neighbors, the Erie County Community College, UPMC Hillman Cancer Center, West Erie Plaza, and The Shops at the Colony, has made significant investments to enhance the area as a vital community partner a complement to the improvements under way as part of the Presque Isle Gateway Improvement Project. The project focuses on creating an attractive, safe, pedestrian-friendly corridor along West 8th Street (with the addition of burying power lines and adding sidewalks), allowing local businesses to thrive, encouraging additional private investment, and encouraging an increase in tourism and job opportunities.

“We’re all working together and upgrading this area to make it a welcoming community for our families and the Millcreek community,” explains Zielinski.

According to Millcreek Township Supervisor Kim Clear, the corridor improvements on West 8th Street will bring vibrancy and community.

“With so many investments made by both the private and public sector, West 8th Street’s Gateway District will increase walkability and access to businesses and residential living in this area,” she says. “The Montessori School’s greenspaces offer grounds for walking, picnicking, reading and playing. Having Montessori’s common space nestled inside of the mixeduse corridor cultivates a sense of community and belonging.”

Clear believes Montessori’s investment in its campus demonstrates the school’s commitment to building community outside the school walls. “The Montessori Regional Charter School came to Millcreek Township wanting to partner because they understand the true meaning of building a sense of belonging. They want to share what they have with all of Millcreek Township,” says Clear. “The

investments they have made on campus are not just for their students, but also for the community at large. Montessori builds relationships for the greater good, which is exactly what they have done with Millcreek Township. The vision of The Gateway to Presque Isle will become a reality because of partners like Montessori.”

The Future

The Montessori Regional Charter School has experienced some exciting changes over the past 20 years, and school officials say they are excited about what is to come.

“I’ve always believed that the Montessori school is such a value to the community, but even more now that we have that campus and the walking paths that are there; we are part of the community,” notes Nair. “That campus is being utilized in a way that encourages growth in the community. When you drive by, you can see the kids outside in the outdoor classroom space, and you can see the beauty of the updates on the campus. It’s at the heart of the revitalization of the corridor. The Erie area is lucky to have Montessori, and Montessori is lucky to be here.”

Zielinski also sees more opportunity for the school and community to work together. “We are proud the Montessori Regional Charter School is a respected vibrant collaborator in the Erie community,” he states. “When our students are succeeding, that means our community is succeeding and getting stronger.”

For more information about the Montessori Regional Charter School, visit mrcserie.org. 

Montessori Regional Charter School teacher Ashley Migdal listens to students share what they’ve discovered in the school’s outdoor classroom.

Millions of dollars have been invested in renovations at the Montessori Regional Charter School’s campus. The most recent work includes upgrades to the school’s academic wing and natatorium. The renovations at the pool have been supported through donations by the MRCS Foundation.

The Montessori hands-on approach to learning is focused on independence and choice, allowing children to learn at their own pace.

Great relationships are built on trust, not transactions.

Treasury Management has been a prominent subject of discussion throughout the year. And at ERIEBANK, it goes beyond mere conversation — it is an integral part of our daily operations. Our commitment lies in safeguarding and ensuring the availability of our customers’ assets. With over a century of experience in the banking industry, ERIEBANK has demonstrated our ability to adapt to changing market conditions and economic environments while maintaining a solid financial foundation.

ERIEBANK is part of the IntraFi Network, which means we offer a security blanket for your funds beyond the FDIC maximum.

ERIEBANK has established a reputation for longevity and bank safety through its strong commitment to providing dependable financial services to its customers. We continue to build trust as we prioritize customers’ financial well-being over all else.

•

John Van Tassel VP/Treasury Sales Team Leader

Katie Jones Regional President

Chrissy Anthony AVP/Treasury Management Advisor

Electronic Communication Services Talks Technology, Tailored Tools for Today’s Business Needs

Technology plays an enormous role in business, providing employers with the tools to improve communications and connectivity in a rapidly changing world. Here, Karen Lytle, co-owner and director of Operations at Electronic Communication Services, Inc., discusses ECS, its services and why it is so important for employers to keep up with the latest technology today.

Electronic Communication Services, Inc. has been providing technology solutions to businesses in Erie and the tri-state region since 1989. How did ECS get its start?

ECS was founded in 1989 by three former RCA co-workers (Dale Sherman, Matthew Onderko Jr. and John Walker) who started the company in the basement of Matt’s house in Meadville, PA, but just after a short amount of time, moved it to Albion, Pennsylvania. Albion was an ideal location due to its proximity to Interstates 79 and 90, and the residences of these new owners. Originally, ECS focused on selling and installing phone systems, televisions and satellite dishes to residential, hotel and business customers.

How would you describe ECS’s operations today (staff, footprint, client base)?

Today ECS operations look quite a bit different than back in 1989. ECS is now owned by Karen Lytle, Steve Sherman, Jeff Lytle and Andrew Boyer. There are now nine team members who, along with ownership, work together to support our customers. Our product line has also changed significantly. We still sell and install phone systems, though these are now an entirely different type of technology, while also offering Managed IT Services, video surveillance, door access, audio/visual equipment, and low-voltage cabling to hotel and business customers. We recently moved from our Albion office to Peach Street in Erie.

Today, ECS provides phone systems, video surveillance, door access control, managed IT, low-voltage cabling, and audio/visual equipment to businesses in the tri-state area and to hotels all over the United States. Tell us more about this depth of services.

ECS products and services are comprised of the technology a business needs to stay Efficient, Connected and Secure. ECS strives to be a partner customers can go to for the majority of their technology needs. Whether a customer is just looking to upgrade some of their technology, to become more secure (physically or virtually), or if they are looking for a complete technology package, ECS can offer a tailored solution to address every customer’s technology needs.

ECS prides itself on providing clients with the latest technology solutions available. Why is this so critical for businesses now more than ever before?

Technology changes every day and if businesses don’t stay up to date, they risk giving their competitors an advantage and/ or opening themselves up to cyber threats. Managing this technology requires business owners to commit resources to hiring their own full-time IT departments or free up dedicated staff to handle IT concerns.

Having a partner that not only provides you with the technology itself but also the management of it is critical. Today’s technology can be a powerful tool to boost efficiency but comes at the risk of being left susceptible to

cyberattacks. Having a partner that utilizes the latest tools and practices to keep businesses as secure as possible can be a difference maker when a ransomware or other cyberattack is targeting your business.

What’s the outlook for your industry and what’s ahead for ECS?

ECS expects businesses to continue to increase their utilization of the cloud for their technology. All technology uses the cloud differently and, whether it be full cloud deployments or hybrid deployments, the cloud can provide businesses with powerful solutions. Additionally, security will always be a critical factor for businesses. Whether it is keeping employees/customers safe with cameras and access control or keeping information safe with the latest cybersecurity tools and practices, security will continue to be a primary focus of the technology industry.

ECS plans on continuing to grow! Moving to Erie has provided us with the space to expand our team so we can maintain the level of service our customers have come to expect. Adding Managed IT Services to our portfolio has unified the different technology solutions we offer. We are excited to see even more growth in this area.

What’s the best way to learn more about ECS?

Visit ecsconnects.com, call 814/455-4181 or email sales@ecsconnects.com.

CARPE DIEM. SEIZE THE DAY.

Here at Mercyhurst, we are proud of our dynamic campus life, nationally ranked academic programs, thriving arts, and championship DI and DII athletic teams. With more than 80 student clubs and 500 student events on campus each year, you are sure to find ways to have fun and explore your interests while living the Laker Life.

TRAINING @ THE MBA

OCTOBER CLASS LOCATIONS

All courses are held at the MBA Conference Center in Erie, unless otherwise noted.

Cranberry Twp. MBA Pittsburgh Office

RLA Learning & Conference Center 850 Cranberry Woods Drive, Suite 2224

Erie MBA Conference Center 2171 West 38th Street

St. Marys Community Education Council 4 Erie Avenue, Suite 200

Warren Warren/Forest Higher Education Council Curwen Building, 2nd Floor 589 Hospital Drive

* Handicap access and parking available at all sites.

ONSITE TRAINING

CONVENIENCE: Let our expert instructors bring the training you need, when you need it, where you need it.

CUSTOMIZED PROGRAMS: From full-day to half-day programs, we will tailor any program to fit your specific needs.

FOCUSED INTERACTION: Group training discussions focus on the key topic areas specific to your company’s environment.

REGISTER TODAY!

VISIT: MBAUSA.ORG

CALL: 814/833-3200  800/815-2660

EMAIL: MLESNIEWSKI@MBAUSA.ORG

* A.M. classes run 8 a.m. to noon, and P.M. classes run 12:30 p.m. to 4:30 p.m., unless otherwise noted.

Cancellation/No-Show Policy: If notice is four business days or more, a full refund will be made. If notice is less than four business days, or if you do not show up for the class, no refund will be made. NOTE: You may substitute another individual from your organization at any time and at no cost.

EXCEL: DASHBOARD BASICS

(LIVEOnline, 1 to 3 p.m.)

EXCEL: DATA ANALYSIS 10/25 (LIVEOnline, 1 to 3 p.m.)

WORD I

“The information presented was beneficial and pertained to my work and my life. The discussions really made you think about issues and opportunities you may have as a manager.”

— Chelsie Zents, Erie Insurance

“Very interesting and informative program. I would highly recommend it to anyone interested in improving their leadership skills.”

— Lisa Hadden, Marquette Savings Bank

“Outstanding course and trainers who kept us engaged at all times.”

— Stefanie Ingramm, INEOS Pigments

Tserkovniak, SPHR Human Resource Consultant and Trainer

Update: Pennsylvania’s ‘Long Arm’ Just Got Longer… Again

the U.S. Supreme Court held that Pennsylvania could exercise jurisdiction over Norfolk Southern, which had registered to conduct business here and thus consented to being sued for any and all claims, regardless of whether the case has any other connection to the Commonwealth. Essentially, the Court’s reasoning was that any entity that avails itself of our business registration process waives its right to contest jurisdiction. Consequently, Pennsylvania is once again the lone consent state in the union.

Bill Speros is a partner at MacDonald Illig. He represents his clients on contract formation and in related litigation in state and federal courts. He is also the solicitor and open records officer for Erie County.

Given today’s internet marketplace and the proliferation of virtual workspaces, Pennsylvania companies are increasingly engaged in business across state lines. Such expansion can prove lucrative, but may also lead to legal disputes with out-of-state parties. As we noted in the MBA Business Magazine’s May 2022 Legal Brief, every U.S. state has a so-called “long-arm” statute that permits its courts to exercise personal jurisdiction over out-of-state defendants. Pennsylvania was historically the only state in the United States with a “consent” longarm statute that statutorily subjected a non-Pennsylvania company to any type of lawsuit in our courts simply because that company registered to conduct business here.

In December 2021, the Pennsylvania Supreme Court’s ruling in Mallory v. Norfolk Southern Railway Co. struck

down the Commonwealth’s consent statute as unconstitutional. In Mallory, a former freight car mechanic brought a claim that he developed cancer from exposure to toxic chemicals while working for Norfolk Southern Railway, a business incorporated and based in Virginia. A central question in the case was whether the plaintiff properly filed his suit in Pennsylvania despite that the Commonwealth’s only connection to his case was that Norfolk Southern had registered to conduct business here. The Mallory court held that Pennsylvania’s long-arm statute improperly saddled out-of-state companies with the dilemma of either consenting to personal jurisdiction in the Commonwealth or opting not do business here at all, a “Hobson’s Choice” that violated the right to due process guaranteed by the Fourteenth Amendment. As a result, out-of-state entities could no longer be subject to personal jurisdiction in our courts based solely on their Pennsylvania business registration. The decision rendered the Commonwealth an anticonsent state like the other 49.

It all changed again in June 2023 on appeal to the U.S. Supreme Court, which surprisingly vacated the 2021 ruling and remanded the case back to Pennsylvania. In a 5-to-4 decision,

In the short term, litigation “tourism” that had been suppressed by Pennsylvania’s 2021 ruling might now experience a renaissance. Plaintiffs can once again bring legal actions in our state courts against out-of-state entities registered to do business here — even if the case has no other connection whatsoever to the Commonwealth. Further, Pennsylvania may soon have company among the ranks of consent states, as other jurisdictions interested in opening their courts to litigation tourists might enact business registration laws that mimic Pennsylvania’s, given the recent endorsement by the highest court in the land.

There remains an open question as to whether the U.S. Supreme Court’s ruling will be a lasting victory for litigation tourism; the dissenting opinion in the case suggests that Pennsylvania’s long-arm statute could be vulnerable to other Constitutional challenges on remand. We will be sure to follow Mallory and keep you updated. In the interim, Pennsylvania companies with cross-border operations should be on the lookout for consent legislation in the states where they have registered to do business, and should continue to carefully craft the governing law provisions of their contractual relationships.

For more information, contact Bill Speros at 814/870-7764 or wsperos@mijb.com.

MBA CO-SPONSORS 18TH ANNUAL ERIE CONFERENCE AT PENN STATE BEHREND

The Manufacturer & Business Association (MBA) recently co-sponsored the 18th annual ERIE Conference at Penn State Behrend, along with Erie County Gaming Revenue Authority.

The July 25 marquee gathering of the Economic Research Institute of Erie (ERIE), an applied research unit of Penn State Behrend’s Black School of Business — explored the economic potential of Project RESOLVE, a regional strategy for shifting the plastics, metal-casting and transportation industries to a circular economic model.

Though led by Penn State Behrend, the multi-year initiative will require a coordinated approach, with input from other universities and government and private-sector partners, said Ken Louie, Ph.D., director of the Economic Research Institute of Erie and an associate professor of economics at Behrend.

“This is in fact a community-wide effort,” Louie said, in a press release. “It has to be, if we are going to improve the quality of life for everyone in the community.”

Project RESOLVE is designed to make manufacturing companies in the Erie region

more competitive. Those companies employ approximately 17 percent of all workers in the region.

The initiative also aims to reduce the plastic and waste pollution that affects local freshwater systems, including Lake Erie. Behrend’s expertise in plastics and material science makes the college an obvious fit for the project, said Joseph Sinnott, director of economic development in Erie County and a presenter at the conference.

“We have to focus on what we’re good at,” Sinnott stated. “We have a significant history of plastics manufacturing and metals manufacturing in this region, and we should build on that.”

To learn more about the initiative and the planned Center for Manufacturing Competitiveness at Behrend, visit https:// behrend.psu.edu/about-the-college/ project-resolve

OCTOBER 11, 2023

WE’RE ON A MISSION TO INSPIRE, ENGAGE AND ATTRACT THE NEXT GENERATION OF MANUFACTURERS!

Don’t miss our 10th Anniversary MFG DAY SHOWCASE, Wednesday, October 11, at the Bayfront Convention Center in Erie, Pennsylvania! Join fellow area manufacturers, educators and more than 2,000 students to highlight the high-paying, high-tech careers that are available in today’s diverse manufacturing industry.

• Change the perception of modern MFG careers.

• Reaffirm the United States as a leader in MFG education.

• Reinforce a higher level of technical job skills training.

Contact Patty Welther at 814/833-3200 or pwelther@mbausa.org to reserve your MFG DAY BOOTH today and be sure to inquire about our MFG DAY SPONSOR PACKAGES

PRESENTED BY: ALONG WITH OUR PARTNERS:

Ken Louie, Ph.D., director of the Economic Research Institute of Erie (ERIE) at Penn State Behrend, welcomes attendees to the 18th annual ERIE Conference on July 25. The MBA was a co-sponsor of the event

NWIRC WELCOMES NEW MANUFACTURING TALENT STREAM COORDINATOR

Tara Lawrence, of Meadville, recently joined Northwest Industrial Resource Center (NWIRC) as manufacturing talent stream coordinator.

Lawrence leads NWIRC’s efforts to prioritize and accelerate initiatives designed to connect manufacturers to students — the regional current and future talent stream — in a 13-county region. Her work includes developing a northwest Manufacturing Dream Team for presentations at local schools, spearheading startup industry clubs in schools, organizing manufacturing month (October) activities, and serving as a liaison for NWIRC’s involvement with five student-run manufacturing enterprises and two Uniquely Abled Academies. And most importantly, collaborating with numerous regional partners for elevating awareness of programs and activities that help students explore diverse manufacturing career paths.

Lawrence holds a Bachelor of Arts in communication studies from Edinboro University of Pennsylvania and brings with her more than 20 years of nonprofit experience in the areas of marketing, development and event planning. She serves on the Board of The United Way of Western Crawford County.

KUMAR JOINS ERIE INSURANCE AS VP OF EXPERIENCE, BILLING & PAYMENTS

Erie Insurance (ERIE) recently named Varun Kumar as new vice president of Experience, Billing & Payments.

Kumar brings more than 18 years of experience in a variety of fields to the newly created role, including full product lifecycle management of billing and payments and agile methodology. He comes to ERIE from San Francisco, and the global logistics company Flexport, where he led vision, strategy, objectives and key results, and development and execution of a complex marketplace and financial platform.

Prior to Flexport, Kumar was director of platform for CaaStle, Inc., director of product management for Aria Systems, director of product management and strategy for Huawei and senior product manager for Amdocs. Kumar holds a bachelor’s degree in engineering from Thapar University, a master’s degree in engineering from San Jose State University and an M.B.A. from Santa Clara University.

MBA’S ANDERSON NAMED PBT’S ‘20 PEOPLE TO KNOW IN MANUFACTURING’ LIST

Eileen Anderson, director of Government Affairs at the Manufacturer & Business Association, has been recognized on the Pittsburgh Business Times’ “20 People to Know in Manufacturing” List for 2023.

Anderson led Red Clay Tile Works, which she co-founded, for 25 years. She got her start in government relations at SMC Business Councils, working with manufacturing executives to find solutions to common operational and government issues, 18 years ago. SMC became the Manufacturer & Business Association in 2019.

Based out of the MBA’s Pittsburgh Office in Cranberry Township, Anderson continues to be the go-to person in the region for manufacturers looking for help with government relations issues, to advocate on behalf of association members before legislative bodies and to engage those constituents in grassroots advocacy.

For over 30 years, the Gannon University Small Business Development Center (SBDC) has assisted aspiring entrepreneurs turn ideas into viable businesses, and provided reputable companies with information, resources, strategic mentoring and management training to maintain a competitive edge.

The SBDC, Erie Technology Incubator, Gannon’s College of Engineering and Business and Gannon Beehive are located in the University’s Center for Business Ingenuity at 900 State Street, providing endless opportunities for entrepreneurs.

The professional consultants of SBDC’s team work confidentially with entrepreneurs in Mercer, Erie, Warren and Crawford counties in order to assist in maintaining a competitive edge within their businesses. Work alongside these experts for your business to develop new services and products, set goals and gather data relating to your industry, or find a new global market.

We understand that information technology moves at the speed of light . And trying to keep pace with it — and run your business at the same time — seems like an impossible task . That’s because it is.

We can help.

TITAN managed IT services are designed to give you access to our team’s wide range of expertise Let us focus on your IT needs so you can focus on running your business.

TITAN delivers comprehensive IT services — for a single monthly fee — including:

 Long-term systems planning (virtual CIO) to lower cost , improve productivity, and maximize efficiency

 Cybersecurity risk assessment, prevention, remediation, and employee training

 Technical experts with the skills you need when you need it

 Hardware, software and Internet monitoring

 Support for your company’s specific software and applications

 24/7/365 help desk support

 Disaster recovery plans and processes

 Research and education about trends that will impact your business

 Network security and firewalls

 Proactive patch management and updates

 Vendor management

 Procurement and implementation of new hardware and software

 Network administration

 Evaluation (including measuring impact and return on investment)

Association Health Plans: Where Things Stand

Jezree Friend is the assistant vice president of External Relations at the Manufacturer & Business Association. Contact him at 814/8333200, 800/815-2660 or jfriend@mbausa.org.

According to data from the Kaiser Family Foundation in 2022, the average annual premium for employers with 50 or fewer workers stands at $8,012 for single worker coverage, with the family average reaching over $22,000. Alarming findings from a Paragon Health Institute brief indicate that due to these rising premiums, fewer small businesses are offering health insurance to their employees. The decline is evident as, in 2002, 44.5 percent of small businesses provided health insurance, while this figure plummeted to 31.9 percent by 2021, marking a significant 28-percent decrease.

The mounting costs of health insurance are placing burdens on small businesses competing for talent, with 45 percent of them reporting their inability to increase salaries if they continue to offer health insurance benefits, while 37 percent are hindered from expanding their workforce.

The Manufacturer & Business Association (MBA) has been actively advocating for affordable health insurance coverage for employers. State Representative Valerie Gaydos, alongside 25 co-sponsors, has reintroduced the bipartisan House Bill 555,

which aims to establish Association Health Plans (AHPs). The MBA firmly supports this legislation and participated at a press conference held on June 5 within the Capitol Building’s rotunda. HB 555 would allow the MBA to offer reduced cost health insurance benefits to its members.

The core issue lies in the disparity between big businesses, which have the advantage of purchasing health insurance on the large group market, and small businesses, who must comply with more stringent government regulations, leading to increased costs and less negotiation power.

How Can AHPs Address These Challenges?

According to the nonpartisan Congressional Budget Office, once implemented, approximately 20 percent of individuals enrolled in AHPs will gain health insurance for the first time. The most significant benefit lies in the fact that AHP premiums are estimated to be around 30 percent lower than what employers and their employees currently pay under the “small group market.”

AHPs are not a novel concept, as 33 states already permit their existence in some form. Moreover, similar legislation has consistently enjoyed bipartisan support. For example, in Connecticut, the House Insurance Committee, with a majority vote from Democrats, recently approved legislation allowing non-industrybased groups to establish fully insured plans for purchasing health insurance on the large group market, mirroring the objectives of HB 555.

Key points to consider from the legislation:

The plans will include essential health benefits currently not mandated in the large group market.

AHPs will provide comprehensive coverage and protect individuals with pre-existing conditions.

• Existing health coverage will not be impacted by AHP implementation.

• Hundreds of thousands of people will receive health insurance for the first time through AHPs.

• These reforms can be achieved without requiring billions of dollars in additional spending through expanded government subsidies.

Let’s be real. These are the businesses that make up the very fabric of our communities. They are the ones that sponsor Little League teams and know their employees by name. However, their ability to maintain health insurance coverage for employees is threatened. An MBA member sent me this email: “Due to my company’s size, my insurer will not renew our coverage. We face cost increases of 22 percent to 98 percent on the high side. The rates, coverage and deductibles are inferior to any current coverage. We will be forced to increase employee contributions by 35 percent.”

It is crucial to break down the barriers that prevent small businesses from coming together to sponsor a single large group health plan, allowing them to compete on an equal footing with larger counterparts. You can help by telling your Pennsylvania House members to support HB 555. The new governor has campaigned that he will open Pennsylvania for business. We agree, let’s start here

The MBA’s Jezree Friend along with elected officials advocated at the PA Capitol for the bipartisan Association Health Plan legislation to reduce the rising cost of health insurance for small businesses.

STUDY: 80 PERCENT OF PROFESSIONALS LOOK TO CONTINUING EDUCATION FOR CAREER SUCCESS

A recent global study shows that the interest and investment in pursuing continuing education continues to rise globally, with significant uptick in the last year.

Are You Cleared for Takeoff?

Introducing Microsoft 365 Copilot

Artificial intelligence (AI) has become a transformative force in various industries, and its impact in the workplace is undeniable. As AI technologies continue to advance, they are reshaping how businesses operate, enhancing productivity and unlocking new opportunities for innovation. According to a 2023 Goldman Sachs Research report, a generative AI-led productivity boom could raise global GDP by 7 percent, or almost $7 trillion, over a 10-year period.

In March 2023, Microsoft announced 365 Copilot. Combining the power of large language models (LLMs) with your data and Microsoft 365 apps, this tool will turn your words into a powerful productivity tool. The goal of Copilot is to improve productivity by automating tasks, such as creating a slideshow, analyzing data and drafting a document or email. Have no fear, the goal of Copilot is not to replace workers but to free up time consumed with “busy work.” Satya Nadella, Microsoft chairperson and CEO, described Copilot as “the next major step in the evolution of how we interact with computing. With our new copilot for work, we’re giving people more agency and making technology more accessible through the most universal interface — natural language.”

Microsoft 365 Copilot will be available for commercial customers for $30 per user per month for Microsoft 365 E3, E5, Business Standard and Business Premium customers.

Get the Training You Need

Be sure your organization is onboard with Microsoft 365 and earn your wings with the Manufacturer & Business Association’s (MBA) computer training programs. From Excel to Teams and PowerPoint to Power BI, take your mastery of Microsoft programs to new heights.

I’d also recommend checking out the MBA’s Training Catalog in this month’s Business Magazine or visit mbausa.org to learn more.

Casey Naylon

is a computer trainer and database administrator for the Manufacturer & Business Association. Contact her at 814/833-3200, 800/815-2660 or cnaylon@mbausa.org.

Emeritus’ 2023 Global Workplace Skills Study, which gathered insights from 6,600 people between the ages of 21 and 65, across 18 countries and five continents, assessed how professionals are approaching learning and skill development amidst continued economic, geopolitical and technological change.

Among global respondents:

• 80 percent believe that upskilling will help them stand out in the job market.

• 74 percent would choose a job at an organization that invested in their education over one that did not.

• 63 percent say their interest in upskilling increased due to recent macroeconomic conditions.

Additional takeaways:

• Tech-driven skill gaps are a global concern: 53 percent of respondents fear being replaced by technology if they don’t continue developing skills, and 50 percent believe they don’t have necessary skills for career advancement. As a result, 61 percent of respondents said they prioritize job stability when considering new roles, underscoring the need for employers to provide clear growth paths.

• Professionals with competitive skills still have workforce advantages: 30 percent of global respondents said they are likely to leave a job in the next year, and 52 percent plan to transition to a job in a new field.

• An overwhelming majority of respondents (80 percent) believe continuing education distinguishes them in the job market, and 78 percent believe it gives them competitive advantage. Data suggests that two-thirds of hiring managers agree, viewing professional education as crucial for employee development (67 percent), and agreeing that organizations should hire for skills rather than degrees alone (69 percent).

• Online learning is here to stay. Between May 2020 and January 2023, interest in fully online learning programs rose by 8.5 percent, and interest in hybrid learning programs rose 17 percent. Flexibility, access, and up-to-date courses are contributing to interest in learning online.

HOW DO I INCREASE EMPLOYEE BUY-IN OF TECHNOLOGY-BASED BENEFITS ENROLLMENT?

Encourage management to promote the use of technology-based enrollment to increase employee buy-in.

HOW DO I BETTER ADDRESS EMPLOYEE ISSUES WITH THE SOFTWARE?

Establish online communities or blogs where employees can discuss successes and problems they are having while enrolling. That way, they can assist one another with the process and HR can address any problems that employees may be having.

HAVE AN HR QUESTION? GET ANSWERS

The Manufacturer & Business Association (MBA) knows that urgent employment issues can arise at a moment’s notice. As a member, you can call our certified HR consultants and labor and employment law attorney anytime, at no charge for counsel on a broad range of workplace-related issues including:

• Hiring and firing practices

• Company policies

• Compensation and benefits

• Employment law

• Employment agreements

Workers’ compensation

• Affirmative Action Plans

Unemployment compensation claims

• Employee handbook policies

OSHA compliance

• Sexual harassment

Family Medical Leave Act

• COBRA

Americans with Disabilities Act

Call today at 814/833-3200 or 800/815-2660, or email hrservices@mbausa.org.

Technology-Based Benefits Enrollment Can Ease Burden on Employers, Employees

The enrollment period is a daunting time for both employers and employees; it is a lot of work for companies and can be a confusing process for workers. For instance, if you have 500 employees and offer 10 benefit plans with several documents correlated to each plan, you may be sifting through as many as 20,000 documents during open enrollment. However, by using technology-based enrollment, you can save time and money, make the process more efficient and user-friendly for your HR department and your employees.

Key Advantages:

• Every step of the benefits management process is automated, eliminating the need for paper-based processes and improving efficiency and accuracy.

• Online enrollment lowers the overall cost of providing services to your employees by eliminating the costs of distributing and collecting paper enrollment packets.

• Online enrollment shortens the enrollment cycle.

• Online enrollment enables employees to self-enroll in benefit programs, review their benefit data and report life event changes.

• Employees can choose plans based on eligibility criteria and can compare costs and coverage of previous elections against new offerings.

• Elections can be automatically applied to employee records.

• Employees receive written confirmations detailing their elections.

• Employees can easily view and update their records and plans.

• HR can check the status of enrollment in real time and may be able to generate detailed reports regarding the cost of employee benefits.

How can you make technology-based benefits enrollment work for your organization? Introduce the new enrollment software and train employees before open enrollment begins. Use various communication mediums for initial alerts concerning open enrollment to prepare employees for the process. Be prepared!

To learn more, contact the MBA’s HR Services team at 814/833-3200, 800/815-2660 or hrservices@mbausa.org.

Rose Bruno, PHR, SHRM-CP is an HR consultant at the Manufacturer & Business Association. Contact her at 814/833-3200, 800/815-2660 or rbruno@mbausa.org.

The Manufacturer & Business Association, in conjunction with the MBA Business Magazine, and PA Department of Military and Veterans Affairs, hosted the 2023 IMPACT Luncheon & Nonprofit Fair on July 19 at the MBA Conference Center in Erie. The event, which focused on service to community and country, showcased volunteer and outreach opportunities at area nonprofits and a special keynote address by Brigadier General Maureen Weigl of the PA Department of Military and Veterans Affairs. To see exclusive photos from the event, visit mbausa.org!

Area employers got to meet with area nonprofit representatives and to learn more about their programs and services, and ways to get involved.

The IMPACT

was made possible by the support of various sponsors and exhibitors.

Keynote

deputy adjutant general for Veterans Affairs, discusses the advantages of hiring veterans to address the growing skills gap. 

Brandy Brine

center) of Northwest Bank was the winner of the luncheon’s raffle basket, including various Smith Provision merchandise and gift card and 10 ticket vouchers to an upcoming Erie Seawolves game. 

MBA Board Member Matt Clark of Humes Chrysler Jeep Dodge RAM and Joe Pfadt of Warriors to Washington and the Perry Shipyard Project welcomed Brigadier General Weigl to Erie. 

Luncheon & Nonprofit Fair

speaker Brigadier General Maureen Weigl,

(photo