Why Wolseley?

Hi, I’m Roger Connett, Chief Technology Officer for Wolseley.

It’s great that you’re interested in joining our team, so we’ve put together this brochure to help give an insight into why Wolseley is such a brilliant place to work.

If you ask any of our colleagues what the best thing about working here is, they will say the people, and that’s especially true in our Technology team.

Many of our colleagues have worked at Wolseley for many years, building and developing their careers, whilst gaining new qualifications and skills.

At Wolseley, we’re dedicated to nurturing potential in all our colleagues, which is also one of our company values. Through our award-winning Talent Guild, we offer everything from apprenticeships to talent boosters, right through to more technical qualifications and higher education programmes.

So, if you’re looking for an opportunity in a large, growing business where you can develop your career in a fast-paced environment, Wolseley is definitely the place for you.

Read on to find out more and I hope to meet you soon.

Roger

Who is Wolseley?

Wolseley is a leading plumbing, heating and cooling and infrastructure trade specialist merchant in the UK & Ireland. We aim to be the first choice for trade customers across the country.

We take pride in offering excellent specialist know-how, being easy to do business with and offering confidence that the price is right. Making sure we deliver on our promises.

With over 5,000 employees, we build our business through the quality of our people; the excellent service they provide and their strong relationships with customers and suppliers.

Our digital solutions and services are also evolving at pace as customers increasingly turn to technology to help them run their businesses.

Helping our customers do more

From our support centres in Warwick and Ripon, our distribution centres in Melmerby, Milton Keynes and Measham, to around 560 branches across the UK & Ireland, our people work together to provide customers with great service every day.

There are many businesses that make up the Wolseley Group with specialist brands such as Plumb, Parts, Pipe and Climate.

Our Infrastructure businesses also serve professionals in the construction industry through two main trading brands – Burdens Civils and Fusion Utilities.

Our Managed Services business is a bespoke supply chain solution for social housing organisations, local authorities, national retail and supermarket chains, and the MOD.

Our William Wilson business supplies plumbing, heating and bathroom supplies to customers across Scotland.

A growing business

Wolseley is growing rapidly with several large acquisitions recently added to the Group. We’ve welcomed over 1000 new employees from Neville Lumb, DHS, Bassetts, Ideal Bathrooms, Jointing Tech, Heat Merchants, Tubs & Tiles, and Hevac which marks an exciting new chapter for our business.

William Wilson

Values

Safety, Health & Wellbeing Exceptional Service

We put each other’s safety, health and wellbeing first.

We deliver exceptional service to our customers.

We nurture each other’s extraordinary potential.

We treat others with fairness and respect.

Nurturing Potential Fairness & Respect Positive Impact

We are responsible for and have a positive impact on our global and local communities.

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Technology at Wolseley

Wolseley is a business enabled by technology, and our Technology team plays a critical role in ensuring our customers receive what they need at a quality they expect, and the product is delivered when and where they need it.

We serve over 5000 Wolseley colleagues and in turn, our customers, both through our branch locations and 24x7x365 across our digital platforms.

Our digital activity is expanding at a phenomenal rate and finding new ways to serve our customers and make their jobs easier is what we do. We’re proud to be at the heart of the action.

Our talented and dedicated colleagues make all this happen from locations across the country, developing, managing and protecting strategic assets within our on-premise and multi-cloud data centres.

Wolseley Digital

The management, development and operations of our eCommerce services sits within the Technology function. Our vision is ‘Wolseley Digital on Every Job’ – we want to provide services and solutions that help our customers to run better businesses. We have solutions for sole traders right through to large national businesses. We’re always looking for ways to improve or introduce new services and we have an ambitious development roadmap.

Types of roles we have within the Digital Team include – eCommerce managers and merchandisers, front end developers, User Experience(UX) specialists, customer journey managers, digital product owners and implementation roles. There is also an online customer support team who manage our customer interactions via Live Chat.

We work with market leading enterprise services and software providers.

How we work together

Choosing an employer to build a meaningful career with is a hugely important decision. By joining our team, you’ll work in an environment which is both supportive and engaging, allowing you to make a real contribution to our objectives, whilst giving you the opportunity to develop both personally and professionally.

Transparency

Open communication and inclusion is paramount.  We’re in it together.

Mobility

Balance & Wellbeing

Adaptability

Remote working or in the office? We know when to mobilise and where.

We encourage our colleagues to gain new skills, move into new roles, and develop a broad understanding of our technology services, as well as our business and customers.

We look out for each other and ensure we take time out for ourselves, our friends and family.

Champions

We celebrate and shout about each others’ achievements.

Our Technology Management Team

Roger Connett WUK – Chief Technology Officer

Sean Mitchell

Head of Strategy & Architecture

• IT Strategy

• Business Relationship Management

• Systems Architecture, Design and Procurement

• Programme and Project Management

Pam Wood PA & Administrative Assistant

Peter Fletcher Head of Infrastructure Services

• Infrastructure Delivery Management

• Network & Telephony

• Digital Workplace

• Hosting

Linda Graham Head of Application Delivery

• Pipeline and Delivery Management

• Application Development and Systems Integration

• Business Reporting and Data Services

• Testing and Automation

Chris Cottington Operational Design Director

• Strategic Modernisation –Programme Director

• Business engagement support

• Project Exec Lead – selected strategic or tactical projects

Hannah Foley Director of Digital Customer Experience

• Commerce & eBusiness Trading

• Customer & Software Partner Integrations

• Customer Experience, UX & Digital Design

• Digital Product Development

Alan Dowling

Head of IT Service Management

• Service Desk, Incident Management & End User support

• Service Management and 3rd line support

• IT Service Continuity (Disaster Recovery)

• Vendor Relationship Management

Tim Cumper Head of IT Security

• Cyber Security Strategy and Operations

• IT Governance

• IT Risk

• IT Compliance and Controls

Meet some of the team

Becky Petrie Application Services Manager

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Tim Cumper Head of IT Security, Risk & Compliance

Meet some of the team

Luke Wilson Integration Services Manager

Luke joined Wolseley in 2009 in Customer Services and worked his way up to Team Leader. He made the move to Technology in 2013 and hasn’t looked back. Luke has held various technical roles including Technical Analyst and Test Analyst which developed his understanding of key business systems and applications. He has now been promoted to Integration Services Manager and is responsible for all things middleware which is a great opportunity for Luke.

Amadou Diallo Project Manager

Starting out as a Graduate Trainee in 2007, Amadou quickly found his feet in the Wolseley Technology team as a Delivery Manager which really helped to develop his stakeholder management skills. Amadou has since worked in various areas of technology including the Business Analyst team and Service Transition where he has managed teams and partnered with different parts of the business. He has now been promoted to Project Manager and is working on high profile projects that will have a big impact on the business.

Dan Metcalfe Test Manager

Dan joined Wolseley as a fresh-faced 18 year old in 1999 as a Purchase Ledger Clerk. He joined the Technology team as a Trainee Support Analyst on the Service Desk and shone as a top performer. He was then promoted to a Senior Problem Analyst in 2005 before taking up a secondment opportunity in the Testing Team as a Test Lead. This proved a good move with Dan being promoted to Test Manager in 2020, managing a team and continuing to improve testing in Wolseley.

Developing your career at Wolseley

We provide you with all the opportunities you need to develop your career with us. This all starts with your induction where you get to know us and continues with relevant training and optional development opportunities available through our award-winning Wolseley Talent Guild.

Training and personal development falls into one of three categories - Talent Booster, Professional Qualifications and Technical Accreditation, providing employees with access to a clearly defined range of opportunities for your work life and career.

Technical Expertise (Depth)

Professional Qualification

Talent Booster Programme

skills

What qualifications can you achieve?

Technical Accreditation

We offer various course opportunities across our core technologies including Microsoft, Cisco and Oracle.

Professional Qualification

Colleagues have a fantastic opportunity to take on a new challenge of achieving a qualification via a modern apprenticeship. The apprenticeships range from Level 3 to Degree and Masters across most of the technology domains.

Talent Booster

The booster programmes are a series of workshops supporting colleagues with gaining skills for their relevant career step.

Technical Course/Accreditation

Our benefits

At Wolseley, we strongly believe in rewarding the people who contribute to our business success. In addition to a competitive salary package, we offer a wide range of benefits for our colleagues to take advantage of.

• Fantastic contributory pension scheme

• Bonus and incentive schemes for all employees

• Hybrid working arrangements

• Training and development (including professional qualifications)

• Modern office environment

• Flexible working

Being heard

Colleague engagement is vital to the success of any business, as we know that well engaged colleagues give the best service.

With a dedicated Engagement Team, we have a comprehensive programme of engagement activities, from our ‘Let’s Hear It!’ all colleague engagement surveys to our Colleague Forum that meets regularly with senior managers to put forward colleague ideas and questions. We ensure our colleagues are right at the heart of our decision-making process and fully aligned to our strategic direction.

• Cycle to Work scheme

• ‘Benefits on Tap’ discounts portal

• Volunteering opportunities

• Free life insurance (four times your salary)

• Employee Assistance Programme

• Virtual GP service

• Free mental health support

Benefits ontap

#WolseleyWellbeing

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