IELA REPORT Magazine -Edition 101 - Spring 2024

Wiendels bas@valverde.nl

TREASURER

Daniel Mithran daniel@jim.com.my MEMBERS

Orphee Beinoglou Jr. orphee.junior@beinoglou.gr

Sudhir Dhavan sudhir@rogersworldwideindia.com

Alexandra Erdmann alexandra.erdmann@swiss-expologistics.com

Lucien Lawson l.lawson@clamageran.fr

Jasmine Yang jasmine.yang@eurotran.com.tw

EXECUTIVE OFFICER - IELA SECRETARIAT

Elizabeth Niehaus elizabeth@iela.org

HONORARY MEMBERS

Stephen J. Barry (deceased, 2018)

Harinder Singh Bedi

Ron Berry

Hans R. Brauchli (deceased, 2021)

Karl Buehler (deceased, 2015)

Thierry Demeure

Ernie Droessart (deceased, 2009)

Mariane Ewbank

Dieter Fraeulin

Greg Keh

Jim Kelty

Achim Lotzwick

Robert Moore

Jean-Paul Moser (deceased, 2023)

Christoph Rauch

Klaus Rauch (deceased, 2001)

Ravinder Sethi

EDITOR & ADVERTISING

Elizabeth Niehaus adminiela@iela.org

Ludivine Bastien ludivine@iela.org

IELA SECRETARIAT

TQ Consulting GmbH

Lindenhof 6, 6060 Sarnen, Switzerland

T: +41 41 661 1718

F: +41 41 661 1719

W: www.iela.org

DESIGN

Stella Cimmino stellacimmino@gmail.com

Dear Members,

What a busy start to 2024! It is great to hear many of our members reporting pre-pandemic volumes once again.

IELA has been busy too! Since we met in Malta, we have launched the IELA Academy, the Mediation Programme, Sustainability SMART Awards, organised the 2nd Associations Day and of course, it’s Survey time.

All of these accomplishments are due to our industrious Board of Management and Working Groups. They are the strength of our association. We could not achieve these great results without them. Thank you to all, your dedication and efforts are the spirit of IELA.

The IELA Academy’s first session is scheduled to take place in Gothenburg, Sweden, May 13th to 17th. A major endeavour of IELA, it is the next level in education for our members. Adding depth and insight beyond our Winter Seminar and Operations Summit, it is the higher education of our association and industry. A necessity for those wishing to further their career in the exhibition logistics industry.

The 2023 Survey is available for completion, and I encourage all to fully participate. The survey is one tool we use to measure our standards and to ensure that we are practicing what we preach - that we are the best and the experts. Deadline for all surveys is March 31st

We will continue our efforts with JMIC and UFI on the Net Carbon Zero Events project through 2024 and are again privileged to be a part of this initiative.

It is always our objective to add new QUALITY members, and our membership has grown since Malta, with 10 new members who have joined our fold and will add to our future successes.

And so we look forward to our Congress and Partnering Event in Taipei. A very modern and yet historic city, we are pleased to return to Asia for the first time since Singapore in 2015. We have a great program lined up and some time to experience the true flavour of Taipei. At the time of writing, we have a large number of registrants and are hoping to exceed some prior attendance records.

As always, the Board and I are available to you for any questions, concerns, issues you may wish to discuss. Please reach out to any of us at any time.

See you in Taipei! t

AL NABOODAH LOGISTICS (L.L.C)

Why have you joined the Association?

Dubai – Hatta Road, AL Aweer Area

+042019358

Mr. REZA AHMED Manager

Rezaul.ahmed@alnaboodah.com

www.alnaboodahlogistics.com

Joining IELA provides opportunities to network with professionals, companies, and experts in the Exhibition logistics industry. We are looking forward to these collaborations, partnerships, and new business opportunities.

In what way is your company an interesting asset for the IELA Family?

Our company specialises in exhibition logistics, including transportation, handling, and installation of exhibits for trade shows, Food Shows, art fairs, and other private events, so it would be a valuable addition to the IELA Family. Our expertise will contribute to the knowledge-sharing and collaborative efforts within the association.

Our company is known for its commitment in delivering high-quality services, adhering to industry standards and best practices. It would align well with the values of the IELA Family. Our reputation for professionalism and reliability could enhance the association’s collective reputation and credibility.

What are your expectations from attending the upcoming IELA Congress? Networking, Knowledge Sharing, Business growth, professional Development, Industry Engagement.

ABOUT US: Al Naboodah Logistics (L.L.C) offers high quality levels of service for freight forwarding via land, sea or air, in addition to warehousing and distribution services. Its dedicated Fairs & Exhibition Division has become a trusted household name within the industry over recent years and stands for a reliable, customer-focused and modern service.

Having received awards from several airlines, the company is a member of the International Federation of Freight Forwarders Associations, the General Civil Aviation Authority (UAE) and the National Association of Freight and Logistics (UAE), and also has ISO 9001:2000 accreditation.

Mr. REZA AHMED Manager

Rezaul.ahmed@alnaboodah.com

Mr. RABIN MAN SINGH DONGAL Supervisor

rabindra.dongal@alnaboodah.com

Al Naboodah Logistics (L.L.C) is part of the Saeed & Mohammed Al Naboodah Group. With more than 60 years of history and now employing more than 32,000 people, the Saeed & Mohammed Al Naboodah Group provides a broad and diverse range of products and services through our four core business sectors - construction, commercial, investments and real estate.

OUR SERVICES:

• Ocean Freight

• Air Freight

• Overland

• Fairs & Exhibitions

• Contract Logistics

Based in Dubai, our business is underpinned by a philosophy that puts customer service and the welfare of our employees at the centre of everything we do. We passionately believe in Dubai’s growing international status and the part that we can continue to play in establishing it as one of the world’s leading cities. t

APT SHOWFREIGHT SHANGHAI CO.LTD

PR. CHINA

12B3, Oriental Viking Building, 333 Xian Xia Road, Changning Disctrict, Shanghai 200336

+86-21-61240090

MS. SHIRLEY XING Managing Director

Shirley.Xing@aptshowfreight.com

www.aptshowfreightlogistics.com

TEAM

Ms. SHIRLEY XING Managing Director shirley.xing@aptshowfreight.com

Ms. LIZA SUEN Managing Director liza.suen@aptshowfreight.com

Ms. CANDY JIANG Senior Exhibition Manager candy.jiang@aptshowfreight.com

Ms. SARAH LOU Assistant Exhibition Manager sarah.lou@aptshowfreight.com

Why have you joined the Association?

Joining IELA can provide numerous advantages, including networking opportunities, knowledge sharing, professional development, advocacy, access to resources, industry recognition, cost savings, collaboration, benchmarking, and staying informed about regulations. We believe that these benefits will contribute to the overall growth and success of our company as well as fellow IELA Members.

In what way is your company an interesting asset for the IELA Family?

APT brings numerous years of exhibition logistics experience and we can play a crucial role in advancing the industry, fostering collaboration, and promoting continuous improvement. This not only benefits APT but also contributes to the overall growth and success of our exhibition logistics sector.

What are your expectations from attending the upcoming IELA Congress?

Joining IELA means offering APT a global platform at the Congress for collaboration, knowledge exchange, and professional growth.

ABOUT US: Founded in 2008, APT Showfreight Shanghai Co. Ltd spearheads APT Showfreight & Logistics Group’s presence in China, specialising in niche logistics services to the MICE (Meetings, Incentives, Conferences and Exhibitions) industry and project transportation and forwarding services.

With 9 offices in Beijing, Chengdu, Chongqing, Guangzhou, Hongkong SAR, Shanghai, Shenzhen, Xiamen and Zhuhai, APT Showfreight Shanghai Co. Ltd has a dynamic team of 66 professionals with numerous years of experience and expertise in the MICE industry and are able to handle any exhibitions & events in Asia.

Together with our regional offices in Pakistan, Singapore, Thailand and Vietnam and linked to a global specialised network of reputable and experienced exhibition & events logistics agents, we share a common vision of providing tailor-made and seamless logistics services globally.

We Offer Solutions and We Deliver Promises! t

OUR SERVICES:

• Mice Logistics:

-Pre-Tradeshow/event logistics advisory and planning services

- Freight forwarding and shipping by air/ sea/land

- Obtaining of government permits and licences when applicable

- Arranging of temporary import/re-export and permanent import formality when applicable

- Machine and Equipment rigging and installation/de-installation services

- Packing and Vacuum packing services

- Storage and handling

- On-site handling at tradeshow/event including delivering exhibition goods to each booth safely, positioning, unpacking, keeping empties, repacking, etc.

- Post tradeshow/event logistics planning and handling

- Traffic control at the fairground

- Insurance

• Project Transport & Logistics

- Project Pre-planning logistics for execution

- Marshalling and Forwarding of goods from overseas destination

-Customs documents and clearance on arrival

-Delivery to site, including unloading, unpacking and rigging services if required

• Fine Art Logistics

• Performing Art Logistics

• Removal Service

Why have you joined the Association?

10 Bukit Batok Crescent, #08-05, The Spire, 658079

+65 6499 8988

Mr. SAMUEL CHOW Deputy Managing Director

Samuel.chow@aptshowfreight.com

www.aptshowfreightlogistics.com

Mr. SAMUEL CHOW Deputy Managing Director samuel.chow@aptshowfreight.com

M r. ABDUL GHANI BIN ZAINOLABIDIN Deputy Managing Director ghani@aptshowfreight.com

Ms. BRENDA TAN General Manager Brenda.tan@aptshowfreight.com

Joining IELA can provide numerous advantages, including networking opportunities, knowledge sharing, professional development, advocacy, access to resources, industry recognition, cost savings, collaboration, benchmarking, and staying informed about regulations. We believe that these benefits will contribute to the overall growth and success of our company as well as fellow IELA Members.

In what way is your company an interesting asset for the IELA Family?

APT brings numerous years of exhibition logistics experience and we can play a crucial role in advancing the industry, fostering collaboration, and promoting continuous improvement. This not only benefits APT but also contributes to the overall growth and success of our exhibition logistics sector.

What are your expectations from attending the upcoming IELA Congress?

Joining IELA means offering APT a global platform at the Congress for collaboration, knowledge exchange, and professional growth.

ABOUT US: Established in 2008, APT Showfreight (S) Pte Ltd is part of the APT Showfreight & Logistics Group, specialising in niche logistics services to the MICE (Meetings, Incentives, Conferences and Exhibitions) industry and project transportation and forwarding services in Singapore & neighbouring countries.

Our team of 13 comprises of highly skilled and experienced professionals, having handled many different tradeshows and events regionally in Southeast Asia as well as globally. Most of us have more than 10 - 30 years of working experience in this industry and we are looking forward to serving and meeting the needs of our customers in the MICE industry.

Together with our regional offices, in PR. China, Hong Kong SAR, Pakistan, Thailand and Vietnam and linked to a global specialised network of reputable and experienced exhibition & events logistics agents, we share a common vision of providing tailor-made and seamless logistics services globally. We Offer Solutions and We Deliver Promises! t

OUR SERVICES:

• Mice Logistics:

-Pre-Tradeshow/event logistics advisory and planning services

- Freight forwarding and shipping by air/ sea/land

- Obtaining of government permits and licences when applicable

- Arranging of temporary import/re-export and permanent import formality when applicable

- Machine and Equipment rigging and installation/de-installation services

- Packing and Vacuum packing services

- Storage and handling

- On-site handling at tradeshow/event including delivering exhibition goods to each booth safely, positioning, unpacking, keeping empties, repacking, etc.

- Post tradeshow/event logistics planning and handling

- Traffic control at the fairground

- Insurance

• Project Transport & Logistics

- Project Pre-planning logistics for execution

- Marshalling and Forwarding of goods from overseas destination

-Customs documents and clearance on arrival

-Delivery to site, including unloading, unpacking and rigging services if required

• Fine Art Logistics

• Performing Art Logistics

• Removal Service

TEAM APT SHOWFREIGHT (THAILAND) LTD

Why have you joined the Association?

98/7-8 Yannawa Road, Chongnonsee, Yannawa, Bangkok 10120

+66 2165 6158

Mr. HASNAI KONGKAEW Deputy Managing Director hasnai@aptshowfreight.com

www.aptshowfreightlogistics.com

Joining IELA can provide numerous advantages, including networking opportunities, knowledge sharing, professional development, advocacy, access to resources, industry recognition, cost savings, collaboration, benchmarking, and staying informed about regulations. We believe that these benefits will contribute to the overall growth and success of our company as well as fellow IELA Members.

In what way is your company an interesting asset for the IELA Family?

APT brings numerous years of exhibition logistics experience and we can play a crucial role in advancing the industry, fostering collaboration, and promoting continuous improvement. This not only benefits APT but also contributes to the overall growth and success of our exhibition logistics sector.

What are your expectations from attending the upcoming IELA Congress?

Joining IELA means offering APT a global platform at the Congress for collaboration, knowledge exchange, and professional growth.

ABOUT US: APT Showfreight (Thailand) Ltd was established in Bangkok, Thailand as part of the APT Showfreight & Logistics Group since May 2008 with a team of experienced staff in the MICE Logistics Industry, specialising in niche logistics services to the MICE (Meetings, Incentives, Conferences and Exhibitions) industry and project transportation and commercial forwarding services.

We have a significant presence in Thailand with a team of 15 professionals who have numerous years of experience and expertise in the MICE industry and are involved in many major exhibitions & events in Thailand and Indo-China. As part of our regional strategy, APT Showfreight (Thailand) Ltd is also operating 2 satellite offices in Ho Chi Minh City and Hanoi, Vietnam.

Mr. APIWAT ISRANGKOON NA AYUTTAYA Group Project Manager apiwat@aptshowfreight.com

Ms. DARUNEE NGAOSI Senior Project Manager darunee@aptshowfreight.com

Ms. PIMSUDA DISATHAPORN Senior Project Manager pimsuda@aptshowfreight.com

Together with our regional offices, in PR. China, Hong Kong SAR, Pakistan and Singapore and linked to a global specialised network of reputable and experienced exhibition & events logistics agents, we share a common vision of providing tailor-made and seamless logistics services globally. We Offer Solutions and We Deliver Promises! t

OUR SERVICES:

• Mice Logistics:

-Pre-Tradeshow/event logistics advisory and planning services

- Freight forwarding and shipping by air/ sea/land

- Obtaining of government permits and licences when applicable

- Arranging of temporary import/re-export and permanent import formality when applicable

- Machine and Equipment rigging and installation/de-installation services

- Packing and Vacuum packing services

- Storage and handling

- On-site handling at tradeshow/event including delivering exhibition goods to each booth safely, positioning, unpacking, keeping empties, repacking, etc.

- Post tradeshow/event logistics planning and handling

- Traffic control at the fairground

- Insurance

• Project Transport & Logistics

- Project Pre-planning logistics for execution

- Marshalling and Forwarding of goods from

overseas destination

-Customs documents and clearance on arrival

-Delivery to site, including unloading, unpacking and rigging services if required

• Fine Art Logistics

• Performing Art Logistics

• Removal Service

BESAFE LOGISTICS CO., LTD.

Why have you joined the Association?

Firstly, we are passionate about the cause and believe that IELA‘s goals align with our company values and beliefs. Secondly, we want to contribute to the Association’s efforts to further its missions. Finally, we believe that being a part of the Association will provide us with opportunities to learn and grow by getting to know our partners better.

In what way is your company an interesting asset for the IELA Family?

+86-159.9960.6375

Ms. SOPHIA LEI CEO

sophia@besafesz.com

www.besafesz.com

Our company has a strong commitment to sustainability and corporate social responsibility. We believe that businesses should not only be profitable but also have a positive impact on the industry. Our sustainability efforts, as well as our commitment to giving back to the community, align with the values of the IELA Family and add to our overall value as a company.

What are your expectations from attending the upcoming IELA Congress? Attending the upcoming IELA Congress is an opportunity for me to learn about the latest trends and developments in the field of exhibition logistics.

Additionally, we are looking forward to networking with peers and experts in the field who can share their experiences and expertise. We believe that the Congress will provide a platform for knowledge exchange and collaboration, which can help us grow professionally.

Finally, we are also interested in exploring the possibility of future collaborations and partnerships that can help further advance the field of exhibition logstics.

Ms. ANNIE TAN Marketing Director annie@besafesz.com

Ms. CICI WEI Marketing Director cici@besafesz.com TEAM

OUR SERVICES:

• Global Exhibition Logistics

• Onsite Services

• Ocean & Air freight Logistics

• Warehousing

• e-Commerce Shipping

• Project Cargo Handling

• Customs Clearance

• Multimodal Transport

• Bonded Reverse Login corporating CS

ABOUT US: BESAFE LOGISTICS CO. LTD was founded in 2020 and is a first-class NVOCC international freight forwarding enterprise approved and filed by the Ministry of Commerce of the People’s Republic of China and Guangdong ocean transport regulations. We offer exhibition logistics services at industry events and operate simultaneously on crossborder e-commerce logistics, reverse logistics and contract project logistics services.

BESAFE Logistics holds the tenet of “Creating Time and Space Value” for customers, incorporating knowledge innovation and change and being committed to building up an integrated supply chain management and logistics service. By combining information technology together with professional experience in traditional logistics industry, the values of an ecosystem sharing, bearing & co-developing with partners can be achieved.

BESAFE Logistics values “Mutual achievement, Mutual security, Sharing, Bearing & Co-Developing”. This involves constant improvements in service awareness and management mode, creating a BESAFE training system and learning culture, cultivating professional talents and team echelon construction, carrying out performance cost control & SOP control. We have been recognised and supported by many brand customers with this strong win-win situation. t

EXPOTRANS PTE LTD. (SINGAPORE)

SINGAPORE

21 Bukit Batok Crescent #21-70 WCEGA Tower, 658065

+65 97450302

Ms. PRISCILLA LEONG Managing Director

priscilla.leong@expotrans.net

www.expotrans.sg

Ms. PRISCILLA LEONG Managing Director priscilla.leong@expotrans.net

Ms. ALICE LUM Sales and Project Manager alice.lum@expotrans.net

Mr. MICHAEL NG Sales and Project Manager michael.ng@expotrans.net

Why have you joined the Association?

Expotrans Singapore has embodied the qualities of operational excellence for the handling of exhibition and event shipments right from the day we started in late 2020. This is a hallmark of being an IELA Member. We also uphold the same ethical standards of IELA therefore making it a logical step to become a part of the IELA family, especially when members are so supportive and welcoming.

In what way is your company an interesting asset for the IELA Family?

Singapore continues to be a major MICE destination in Asia. We believe Expotrans Singapore can be a strong alternative logistics provider to members of IELA. We are equipped to operate onsite at the major venues like MBS, Singapore Expo and SUNTEC and we are always open to collaborate on shows or events which you can bring to Singapore.

You can be assured of prompt attention and Your Business is in Good Hands!

What are your expectations from attending the upcoming IELA Congress? We hope to raise the awareness of our Company and the services that we can offer to IELA Members attending the Congress and further strengthen relationships with members with whom we are already working.

ABOUT US: Expotrans Pte Ltd was incorporated in August 2020 in the midst of Covid-19. The company was established as part of an expansion plan of Expotrans SpA to offer European on-site management expertise and relevant technology systems and adapt them for use in Asia.

Our management and associates in Singapore are highly experienced in exhibition logistics, working on both Domestic and Export shows, each with minimum 20 years’ experience in the industry.

As Singapore and the world recovered from Covid in the 2nd half of 2022, we have been able to execute a portfolio of shows in all 3 major venues in Singapore with approved service provider status.

Expotrans Singapore is BizSafe 3 certified in line with Singapore’s Workplace Health and Security requirements and is currently pursuing the Singapore MICE Sustainability Certification. t

OUR SERVICES:

• Exhibition Logistics

• Event Logistics

• Customs Clearance

• On-Site Logistics

• Freight Forwarding

• Technology Solutions

AUSTRALIA

17 Randor Street, Campbellfield VIC 3061

+61 1300 013 533

Ms. DANIELA ROMANIW Director International

Daniela@gelevents.com.au

www.gelevents.com.au

Mr. DAMIEN GAFFNEY M.D. Damien@gelevents.com.au

Ms. DANIELA ROMANIW Director International Daniela@gelevents.com.au

Ms. BELINDA GAFFNEY LEAD International Belinda@gelevents.com.au

Why have you joined the Association?

We see our membership in IELA as a means not only to access valuable networking opportunities, professional development, and resources, but also to actively participate in the global event and exhibition industry. Additionally, we look forward to fostering collaborations and enriching our learning experiences through our membership.

In what way is your company an interesting asset for the IELA Family?

With our strength and expertise in our local market, dedication to innovation, and commitment to sustainability, we hope to offer a unique perspective and proactive involvement as we are eager to actively contribute and participate in advancing the goals and initiatives of the IELA Family.

What are your expectations from attending the upcoming IELA Congress?

We are excited about all the opportunities for collaboration and learning in Taipei, as well as looking forward to enjoying the community spirit which we believe IELA provides like no other association on a global level. Besides this, we are also looking forward to seeing old friends and making a ton of new friends too.

ABOUT US: Founded in 2008, gel Events is an Australian owned and operated exhibition & event logistics provider. We offer a full range of freight forwarding and logistics services to the Australian Exhibition and Event Industry and our global network of affiliate partners. Offices in Melbourne, Sydney, Brisbane and Perth and secure warehouse capabilities in all states and territories ensure that we can assist with a variety of events / venues anywhere in Australia.

Our 35 x full-time staff team – backed by our additional contractor and casual workforce - enables us to staff events managed by us with the required manpower onsite as well as being supported by our office / admin teams.

Our company culture of honesty, customer focus and delivering value means that the needs of our customers and agents are always first and foremost: our philosophy of continuous improvement, consistently reviewing services with emphasis on the customer experience and a focus on innovation and seeking feedback over the years has earned us a reputation as a highly reliable service provider and partner for our official appointed events. t

OUR SERVICES:

• Exhibition & Event Logistics anywhere in Australia

• Onsite Handling / equipment / crewing and storage / warehousing capabilities

• Domestic / Interstate and International transport solutions

• Traffic management and Green Site operations

• Temporary Imports & assistance with import permits / regulations

• Heavy lifting equipment and move in scheduling

GEL EVENTS PTY LTD

GREAT EASTERN LOGISTICS (PVT) LTD

SRI LANKA

Plaza unit 16C (U/F), Phase 1, K.E.P.Z., Katunayake

+94 11 2788395, +94 11 2256620

Mr. J D PREMACHANDRA Asst. General Manager Head of Business Development premachandra@greateastern.lk www.greateastern.lk

Mr. NANDI ANTHONY Chairman/Managing Director nandi.anthony@greateastern.lk

Ms. DILHANI ANTHONY Director/CEO d.anthony@greateastern.lk

Mr. J D PREMACHANDRA Asst. General Manager – Head of Business Development premachandra@greateastern.lk

Mr. CECIL NONIS Manager Finance finance@greateastern.lk

Already forging ahead in its fifth year of operation, GREAT EASTERN boasts a handpicked team of highly experienced experts with a deep sense of passion for International Events & Exhibition Logistics sector. It is this passion that drove our team to explore and discover all avenues to very successfully handling a remarkable number of projects even during times of adversity such as Covid, where movement was invariably restricted. Our presence in industry exhibitions has already covered the areas of Construction, Machinery, Sports and broadcasting, Entertainment equipment, Food, Solar & Wind Energy, Medical Technology, Ancient artifacts, Artwork & Paintings. GREAT EASTERN has thus established a great and dependable reputation both locally and amongst the IELA membership.

Sri Lanka, better known as the ‘Paradise Island’ and the ‘Hub of South Asia, is a preferred location for Exhibitions & Conventions. GREAT EASTERN is pleased and honoured to enter the IELA membership with its dynamic presence in Sri Lanka. The reputation gained by GREAT EASTERN in Air &Ocean freight and Project Cargo Logistics will undoubtedly provide much impetus to achieve this goal.

Our hunger to develop relationships and networks in a sustainable manner will certainly present even better opportunities and benefits to member agents working in and with Sri Lanka.

We are elated and much encouraged by the overwhelming feedback received at various meetings we had with member agents in Malta, which reiterated that our aggressive and vibrant presence in Sri Lanka was indeed a much- valued necessity. We will be looking to actively propagate our business flow, when we commence our onsite meetings and interactions at the congress.

The GREAT EASTERN team greatly looks forward to meeting all of you again and to building mutually beneficial relationships and lasting friendships. t

OUR SERVICES:

• Events & Exhibition Logistics

• Ocean Freight Solutions

• Air freight Solutions

• Project Cargo Logistics

• Off-shore Freight & Operations

• Hub port & Bonded

• Warehouse Logistics

• Customs Brokerage and Land Transport

• Dynamic Multimodal shipping Solution

LEMAN OY

FINLAND

Hakamäenkuja 11 A, 01510 Vantaa

+358-9-3424 810

Mr. HEIKKI MATTOLA Business Manager Events

Heikki.mattola@leman.com

www.leman.com

TEAM

Mr. HEIKKI MATTOLA Business Manager Events fi.events@leman.com

Ms. PIA KURONEN Event Forwarder fi.events@leman.com

Mr. MIIA VIRTANEN Head of Sales fi.events@leman.com

Mr. RAMI OROLA Managing Director fi.events@leman.com

Why have you joined the Association?

IELA is a very important event logistics organisation and most of our partners in this business are members of IELA. For this reason, we want to be a part of this.

In what way is your company an interesting asset for the IELA Family?

I am sure LEMAN Oy Finland will bring more choices to clients and also to IELA partners. We have a long experience here and clients have a strong trust in us.

What are your expectations from attending the upcoming IELA Congress? It is very nice to meet old friends and also get to know new ones. This is a new beginning for us ��. It is good to be back.

ABOUT US: LEMAN is a privately-owned Danish company founded in 1900.

LEMAN helps customers all over the world with their transport and logistics needs.

LEMAN has had an office in Finland since 2006.

Regardless of the size of the job, our aim is always the same: to provide a solution that best serves the interests of the customer in terms of time and price.

This requires experience, flexibility and creativity.

We offer worldwide a full-service package of customs clearances, handling of goods, warehousing, as well as all transport by sea, air, road and courier with any special requirements.

(Fixed delivery, temperature, special handling, pharma, projects, lifting etc.) t

OUR SERVICES:

• Fair and exhibition logistics

• Culture logistics – special handling for theatres, opera etc.

• Event logistics - for all kinds of sporting events, shows, concerts, etc.

• Full Scandinavian setup (Denmark, Finland, Norway, Sweden, Greenland, Iceland, Faroe Islands)

TÜRKIYE

Merkez Mh. 1. Asena Sk. Karat 34 E Blok No:7 Bahçelievler, Istanbul

+90 212 211 50 10

Mr. METİN ALPASLAN IŞIK Board Member

metin@veralog.com

www.veralog.com

Mr. ATILLA BAYRAKTAR Fairs & Events Co-ordinator fairs@veralog.com

Mr. KORAY KESER Fairs & Events Director koray.keser@veralog.com

Mr. SERDAR DELIKLITAS Fairs & Events Sales Manager Serdar.d@veralog.com

Why have you joined the Association?

We joined IELA because we recognise the importance of being part of a global network that specialises in exhibition logistics. By being a member of IELA, we gain access to valuable resources, industry insights, and networking opportunities that allow us to enhance our services and provide better support to our clients exhibiting internationally.

In what way is your company an interesting asset for the IELA Family?

With 13 years of experience in the logistics industry, we handle complex exhibition logistics challenges and ensuring seamless transportation and coordination for exhibitors worldwide.

Our company stands as a distinguished asset within the IELA Family due to our unwavering commitment to excellence in the realm of specialised exhibition logistics, particularly within the demanding landscape of the defense industry. By consistently upholding the highest standards of quality and professionalism, we enhance the collective strength of the IELA Family, contributing to its reputation as a premier global network of logistics professionals.

What are your expectations from attending the upcoming IELA Congress?

Our expectations from attending the upcoming IELA Congress revolve around networking, learning, market intelligence, professional development and brand exposure. We look forward to connecting with fellow members of the IELA community, as well as industry experts.

ABOUT US: In the vibrant city of Istanbul, a tale of logistics excellence began with Vera Logistics in 2011. From humble beginnings, our journey has been defined by dedication and specialisation. With a team of 50 passionate individuals, we’ve carved a niche in the intricate world of defence industry, project and fair logistics. Each shipment we handle is a testament to our commitment to precision and reliability. Our company proudly represents a diverse and strategically located asset within the esteemed IELA Family. With four distinct offices strategically positioned across Turkey - in the dynamic cities of Ankara, Bursa, Gaziantep, Istanbul, Izmir, and Mersin - we bring a comprehensive and localised approach to exhibition logistics. t

OUR SERVICES:

• Exhibiton Logistics

• Events Logistics

• Onsite Services

• Stand Delivery

• Custom Clearence

• Storage

• Freight Forwarding

• Special Project Logistics (Military, Dangerous Goods etc.)

• Regulation and Formalities expertise

• Obtaining special permits, licences and certificates

• Consultancy Services

APPOINTMENTS

APPOINTMENTS

EUROTRAN INTRODUCE NEW ONLINE PRICING AND BOOKING SYSTEM FOR EXHIBITORS

Eurotran Expo Service Co., Ltd. will continue to serve as the exclusive official on-site operation service partner for two of the Taiwan’s most renown machinery tradeshows in 2024, namely the Taipei International Machine Tool Show from March 27th to March 31st and Automation Taipei from August 21st to August 24th

Given the considerable quantity, extensive volume, and varied types of large machinery to be transported for these two exhibitions, the Eutotran team has introduced a user-friendly, one-stop online pricing and booking system for exhibitors to pre-order services to ensure a more precise control and smooth handling over the transportation of exhibits.

This allows the exhibits to be delivered to each booth on time within the specified timeframe, meeting the varied needs of exhibitors. t

EUROTRAN EXPO SERVICE CO., LTD., TAIWAN

JASPER CHANG

E: jasper.chang@eurotran.com

W: www.eurotran.com

EXPOTRANS IS READY FOR THE 75th EDITION OF THE INTERNATIONAL ASTRONAUTICAL CONGRESS

It’s a great honour for Expotrans S.p.A. to support once again the Aerospace and HiTech industry by being appointed Official Freight Forwarder of IAC 2024 (The 75th International Astronautical Congress) which will take place at Alliaz Mi.Co. (Milan) next October.

Expotrans has always accepted challenges looking towards the future. In fact the event this year will be handled with their new forklift fleet totally electric to take a further step towards sustainability!

The Expotrans Team looks forward to being at your service for IAC 2024! t

EXPOTRANS S.P.A., ITALY

EDOARDO FORNELLI

E: edoardo.fornelli@expotrans.net

W: www.expotrans.net

APPOINTMENTS

FILS OFFICIAL ONSITE HANDLING AGENT FOR SHARJAH EXPO CENTER

FILS International Freight & Logistic Services LLC, as an official onsite handling agent for Sharjah Expo Center, is excited to start off 2024 with their first Steelfab show in January.

The UAE market has been thriving for shows with foot traffic increasing even after COVID. Their dedicated staff has provided exceptional service to overseas agents and are eager to continue exceeding expectations.

Due to strong partnerships worldwide, FILS International has experienced significant growth in both performance and volume and remains enthusiastic about what the future holds, being committed to achieving continued success. t

FILS INTERNATIONAL FREIGHT & LOGISTIC SERVICES LLC, UNITED ARAB EMIRATES SHIBIN ASLAM

E: shibin.aslam@filslogistic.com

W: www.filslogistic.com

APPOINTMENTS

GO-EXPRESS CO., LTD OFFICIAL FORWARDER FOR CIIE SINCE 2018

The China International Import Expo (CIIE), known as the “Import Expo”, is the world’s premier exhibition dedicated to import items. Held annually from Nov 5th to 10th 2023, CIIE attracts global exhibitors seeking to showcase their products in China’s market.

GO-EXPRESS CO., LTD has proudly served as an official forwarder for six consecutive years, and has the following tips on importing food items for the CIIE: For high-risk food imports not on the forbidden list, we verify if the manufacturer holds a China Registration number (GACC number) in the Chinese Customs system.

Essential certificates for imported food include veterinary and phytosanitary certificates, varying depending on the specific food items.

In 2023, China Customs introduced a special permit for food items without a GACC number. Exhibitors can apply in advance, submit necessary documents, and upon approval, import food for CIIE t

GO-EXPRESS CO., LTD, PR. CHINA

OLIVER YAO

E: oliver.yao@go-express.com.cn

W: www.go-express.com.cn

W: www.kuehne-nagel.com APPOINTMENTS

CLARION EVENTS NOMINATES KUEHNE+NAGEL AS OFFICIAL GLOBAL LOGISTICS PARTNER

Clarion Events has selected Kuehne+Nagel as their Official Global Logistics Partner from January 2024 on a long-term contract. The purpose-led partnership will focus on reducing the carbon footprint of exhibitions and setting new standards for the events industry.

Kuehne+Nagel as sole and exclusively authorised provider of onsite service at the venue will manage the logistics for Clarion’s global portfolio of events through its extensive global Expo & Events network.

Dirk Urra, Vice President Global Expo & Event Logistics at K+N Germany, said: “We have worked with Clarion Events for a number of years and are delighted to have now been appointed as their Official Global Logistics Partner from January 2024 onwards. Their trust in our capabilities, along with our shared ambition to drive low-emission solutions, provides a solid basis for a successful purpose-led partnership”. t

KÜHNE + NAGEL (AG & CO.) KG-KN EXPO & EVENT LOGISTICS, GERMANY

DIRK URRA

APPOINTMENTS

E: dirk.urra@Kuehne-Nagel.com

SUPPORTING EMO 2023: A COLLABORATIVE EFFORT

For EMO 2023, Trans-Link Exhibition Services Co., Ltd. was honoured to be chosen as the sole official logistics partner by the event organiser in Taiwan. In collaboration with Schenker Deutschland AG Hannover, they handled the majority of shipments from Taiwan to Hannover, ensuring that exhibitors’ needs were met with care and efficiency.

This partnership, grounded in years of mutual trust, allowed them to contribute to a smooth and successful exhibition. Their role in EMO 2023 was a privileged opportunity to support their clients and partners, reflecting their commitment to service and their appreciation for the trust placed in them.

Trans-Link is grateful for the chance to facilitate these important connections and to be a part of the global logistics community’s collaborative efforts. t

TRANS-LINK EXHIBITION SERVICES CO., LTD., TAIWAN

COLIN YIM

E: colin@trans-link.com.tw

W: www.trans-link.com.tw

TIMAR 5TH ACCREDITATION AT THE 1-54 CONTEMPORARY ART FAIR

In close collaboration with E.S.I. Expo Services International, TIMAR S.A. carried out their 5 th accreditation for the 1-54 Contemporary Art Fair in Marrakech by handling and clearing 20 artwork galleries and 70 artists.

Door to door services were offered from advice, crate manufacturing, export formalities, international transport to import formalities, final delivery and handling, including empties processing during the fair.

This event took place in La Mamounia Palace and Dada venue 08th – 11th February 2024 and welcomed 10 000 visitors.

1-54 is an international art contemporary event taking place in New York, London and Marrakech where the purpose is to promote African artists. t

TIMAR S.A., MOROCCO

NICOLAS ROUGERIE

E: nicolas.rougerie@timar-group.com

W: www.timar.ma

DSV HANDLED WORLD DEFENSE SHOW 2024 RIYADH, SAUDI ARABIA

DSV Solutions LLC extends heartfelt gratitude to its team for their exceptional performance at the World Defense Show 2024 in Riyadh, Saudi Arabia.

Following the successful engagement at WDS 2022, GAMI/WDS named DSV Fairs & Events MENA as the exclusive handling agent for the second edition of the World Defense Show in 2024

As the official freight and site handling agents, the DSV team demonstrated unparalleled professionalism, ensuring the event was executed flawlessly. Effective planning, tailored solutions, and steadfast dedication were crucial in the smooth operation of WDS, surpassing logistical challenges and excelling in the management of complex defense operations. t

DSV SOLUTIONS LLC, UNITED ARAB EMIRATES

GEORGE JACOB

E: George.Jacob@dsv.com

W: www.dsv.com

CERTIFICATES

SPEDITION AEO - LO CERTIFIED

Consistency, perseverance and steadfastness of Spedition has paved the way towards achieving yet another milestone!

Spedition proudly announces the ownership of the Authorised Economic Operator (AEO) Certificate under the LO (Logistics Operator) status.

Spedition is all set to prove its mettle in the international trading scenario, while honouring the insignia of AEO- LO, bestowed by the Government of India. An internationally recognised trademark which bespeaks efficiency, compliance and security: the AEO programme has a strong membership of more than 3600 AEO entities. Under the Mutual Recognition Arrangements (MRA) with major trading partners such as South Korea and Hong Kong, and the Joint action Plan by signing MRA with e.g. USA and Uganda, the programme promotes hassle-free trade worldwide. t

CERTIFICATES

SPEDITION, INDIA

MUNISH BHARDWAJ

E: munishbhardwaj@speditionindia.com

W: www.speditionindia.com

FULL CERTIFICATION FOR SWISS EXPO AEO

SWISS EXPO LOGISTICS is thrilled to announce its achievement of the AEO (Authorised Economic Operator) status. Together with earning ISO 14001 and 9001 certifications, this marks a significant milestone in their dedication to secure logistics.

SWISS EXPO LOGISTICS is dedicated to enforcing environmental and quality management and has actively engaged with MyBluePlanet to minimise their carbon footprint.

Environmental and social responsibility is at the top of their priority list: recently the team participated at a tree-planting event organised by MyBluePlanet. t

SWISS EXPO LOGISTICS AG, SWITZERLAND

ALEXANDRA ERDMANN

E: alexandra.erdmann@swiss-expologistics.com

W: www.swiss-expologistics.com

NEW FACES AT OTIM

Following 18 intensive years working with us, Marta Piccoli decided to take a break and left the company on 31.01.2024. The OTIM Management thanks her for her passionate support and dedication throughout these years and wishes her all the best for the future.

We welcome Laura Comune who took over the responsibility of the Turin Office. In addition to this, new staff have also been recruited and enlarge the team to a total of 7 colleagues (Laura, Stefano, Andrea, Mattia, Petra, Viktor, Samuele).

The Exhibitions Deptartment in Milano has also grown under the responsibility of Chiara Rossolimo with the addition of some newcomers. The team now consists of 11 colleagues (Chiara, Giuseppe “Pinuccio”, Pietro, Marco, Elisa, Carlo, Fabio, Riccardo, Mattia, Marta, Gianluca). t OTIM SPA,

OUR TALENT IS OUR STRENGTH

We are pleased to share with you some news about new job positions and new staff members within the IELA Membership.

Shivam SINGH Onsite Operations Northern India

info@brightindiagroup.com

BIG LOGISTICS INDIA PVT LTD INDIA www.brightindiagroup.com

Tokiko INABA General Manager, Exhibitions and Events

tokiko.inaba@blue-line.jp

BLUELINE CO.,LTD. JAPAN www.blue-line.jp

Lauri HEIKKINEN Special Service Supervisor

lauri.heikkinen@chs.fi

CHS EXPO FREIGHT OY FINLAND www.chs.fi

BIG Logistics India ( Bright India Group ) is excited to welcome a young & dynamic member, Shivam Singh , into their team. Shivam and his energy will be a valuable addition to our team which takes care of Onsite Operations ( Domestic & International ) in the Northern Part of India. t

Tokiko Inaba already boasts more than 20 years of experience in the exhibition transport industry with a number of brilliant achievements.

There is no transportation she cannot arrange for domestic and international trade fairs, sporting and private events. Under her command, Blue Line will continue to push forward as a united team, servicing clients and agents alike. t

Lauri Heikkinen joined CHS at the start of 2021 and transitioned to the role of CHS Special Service Supervisor last autumn.

With a wealth of experience in the freight forwarding sector, Lauri uses his expertise in numerous logistics areas like sea freight, air freight, life science, expo handling. t

Marwa Mohammed

ESSA YAQOOB HASSAN

Executive – Exhibitions

cs6@filslogistic.com

FILS INTERNATIONAL FREIGHT UAE

Marwa Mohammed Essa Yaqoob Hassan, possesses great talent and potential, making her an asset for FILS.

While she initially showed interest in graphic design and social media platforms, she is now focused on expanding her knowledge in the shipping and exhibition forwarding industry. t

www.filslogistic.com

Shauna MALONE

Operations team

shauna.malone@interflow.ie

INTERFLOW LOGISTICS LTD. IRELAND

www.interflow.ie

Rahel BAUMGARTNER

Project Manager

rahel.baumgartner@swissexpologistics.com

SWISS EXPO LOGISTICS AG SWITZERLAND

Shauna Malone joins the Interflow Logistics team with over 3 years of experience in the logistics industry. To the team she brings aboard knowledge and understanding of day - to - day operations and great customer service with a very friendly and professional personality in dealing with our fellow agents and clients. t

Introducing Rahel Baumgartner, latest addition as Project Manager. With a background in freight forwarding, Rahel is excited to apply her expertise and expand her skills in exhibition logistics at SWISS EXPO LOGISTICS

Welcome aboard! t

www.swiss-expologistics.com

Beth MADRID

Sales Representative

bmadrid@twigroup.com

TWI GROUP, INC. (CANADA) CANADA

We are excited to announce that Beth Madrid moved to Canada and has joined the TWI family. Many of you may be familiar with Beth from her prior life with GT Exhibitions ME. Beth’s experience and knowledge will be a great asset to TWI, and we pleased to have her on our team. t

www.twigroup.com

NEW STAFF

NEW STAFF

NEW STAFF

NEW STAFF

Ignite Excellence: Contribute to the 2023 Standards of Performance Survey!

Final Call for IELA Members to participate before April 21st!

Time is running out! Seize the chance to contribute to the 2023 IELA Standards of Performance Survey. Reflect on your partners’ 2023 performance, assess your team’s industry service, and amplify the IELA community’s growth. Your feedback is pivotal.

Why Participate? Uncover the Impact: Access the Survey:

This survey, “For the Members’’ and “By the Members,” empowers IELA to enhance services, fostering excellence collectively.

Your insights uplift the entire IELA community, boosting excellence and making a global industry impact. Your participation is a catalyst for advancing industry standards.

Log into your private area and access the section SURVEY. Remember that only one person per IELA Member company (usually the ADMIN ACCOUNT) has the rights to fill in the survey. And don’t forget to click “Finish” after giving your ratings to ensure your vote counts.

Don’t Forget the Awards! To be in the running for an IELA Award (Export, Domestic and On-site), ensure you review at least 1 other IELA Member and gather feedback from at least 7 other IELA Members. Seize the opportunity to lead and make a positive impact!

The IELA Standards Survey is divided into three categories:

Domestic Agent:

The Domestic Agent is responsible for transporting cargo from the port of arrival in the destination country to the venue including all necessary customs formalities. He is also responsible to return the cargo to the country of origin after the event.

Export Agent:

The Export Agents represent the exhibitor as cargo moves from the country of origin to the international destination. He also consults the exhibitor on customs documents and gives instructions to domestic agents on disposal of cargo after the exhibition.

On-Site Agent:

The Onsite Agent receives an official appointment from the exhibition organiser and/or venue and is responsible for the transportation onto the booth such as all on-site handling and lifting including storage of empties/full cargo during the Event.

At the Standards and Customs Working Group we help the IELA community understand how they can improve through the performance survey and reward the best performing agents.

Plus we assemble guidelines and white papers which again help agents throughout the world in being better prepared for any show on the globe. Come join us as we need your help to make this continuous, tiresome, and ever-learning process easier.

Let’s make the 2023 IELA Standards of Performance Survey a resounding success!

The 2023 IELA STANDARDS OF PERFORMANCE SURVEY was launched on Monday January 22nd 2024 and will end on April 21st

JOIN THE MOMENTUM: Act now; participate before April 21st . Thanks to the IELA Standards & Customs Working Group for making this possible!

BE AN ACTIVE MEMBER: Be an active participant in the IELA Standards of Performance Survey before April 21st , and magnify your impact on the global industry.

A big thank you to the IELA Standards & Customs Working Group for making this initiative possible another year! t

“The survey is not just a task, it’s a collective effort, ‘For the People’ and ‘By the People’. This ensures you receive exceptional services from partners dedicated to excellence”.

“Your voice is the driving force behind industry improvements, making collaboration have an even greater impact”.

RYU

“Your feedback is your power. The IELA Survey is more than just a form - it’s a unique chance to provide honest and genuine feedback to your partners”.

UJJWAL GUPTA, VICE-CHAIRPERSON OF THE STANDARDS & CUSTOMS WORKING GROUP. BIG LOGISTICS INDIA (BRIGHT INDIA GROUP), INDIA

RENÉ CARVAJAL, CHAIRPERSON OF THE STANDARDS & CUSTOMS WORKING GROUP.

NAIB GROUP, MEXICO

ISHIDA, VICE-CHAIRPERSON OF THE STANDARDS & CUSTOMS WORKING GROUP.

ISHIKAWA-GUMI, LTD, JAPAN

The new IELA EORI Guidelines

A lot of changes have been made to EU customs, making it more difficult for non-EU companies to deliver exhibition shipments to EU exhibitions because customs handling varies from country to country.

IELA Chairperson 2022-2024, Sandi Trotter, explained that “To assist our members and add some clarity to this evolving situation, the 2023-2024 IELA Board of Management has formed a task force to provide members with guidance and insight into the EORI process. The team, managed by the IELA Education & Training Working Group and with the help of EU IELA Members, worked very hard to find consistencies and coherent solutions for us“.

As a result of an intense work from the IELA Education & Training Working Group led by Ute Wiezorrek, Alessandra Dellavedova, and Paulo Gameiro, IELA proudly released in February 2024 the IELA EORI Guidelines with inputs by country as each country has different regulations.

“This was a challenging task, not only due to the handling differences between European countries but sometimes also due to the regional differences or even the criteria required by venues and agents“. commented Ute Wiezorrek, Chairperson of the IELA Education & Training Working Group before thanking the contributors who shared their knowledge “A big THANK YOU to all EU IELA Members who have participated in our survey and gave us input on how they handle shipments permanently or temporarily with EORI numbers“.

The availability of an EORI number for exhibitors based in countries outside of the EU and wishing to ship and import goods in the EU Countries is crucial.

During the 2024 OS session on “Understanding the EORI number in the EU” Alessandra Dellavedova shared some knowledge based partly on her experience in dealing with customs formalities for shows in Fiera Milano as well as on the updated 2023 guidance document and EORI National Implementation by the European Commission.

The purpose:

` She explained the EORI number from the customs point of view. Its purpose is primarily aimed at tracking (“I” from EORI stands for Identification) and monitoring the movement of goods across borders and to ensure the appropriate customs duties and taxes are applied.

Who needs and how it is obtained:

Alessandra provided information on who needs an EORI number and how it is obtained: the registration and application process, its release and use, the Invalidation and Deletion.

Different players are involved in the EORI system:

• The European Commission, providing the infrastructure and services for the storage of the EORI data centrally

• T he Economic operators, initiating the Registration process with customs authorities of a Member State

• The Users who have access to some of the EORI data made available by the Euopa web portal and who can check the validity of an EORI number

Exhibitors are sometimes not aware that they need an EORI number. It makes a big difference to have an Exhibition Freight Forwarder who can assist in explaining the purpose, the procedure and the timing to get an EORI number in due time in order to comply with customs regulations, guarantee smooth customs clearance and, last but not least, save money in the short and long term. This is due to the portability and validity of an EORI number which can be used for customs operations for other events in all EU Countries. t

Thanks to the students, there was a series of questions after the presentation which generated an interesting analysis and turned such a boring topic into an interactive and amazing

A unique opportunity for IELA Members to increase quality business and knowledge

IELA proudly announces the launch of the IELA Academy, a groundbreaking initiative aimed at fostering excellence within the exhibition logistics industry

The IELA Academy represents a significant milestone in the organisation’s commitment to advancing professional standards and enhancing the skills of industry practitioners worldwide. Through a comprehensive array of educational programs, resources, and networking opportunities, the IELA Academy seeks to empower professionals to excel in their roles and drive innovation within the field.

“ As the leading global association for exhibition logistics, IELA is dedicated to supporting the ongoing development and growth of industry professionals ”

said Sandi Trotter, Chairperson at IELA.

“ The launch of the IELA Academy underscores our commitment to providing accessible, highquality education and training that equips professionals with the knowledge and skills needed to succeed in today’s dynamic business environment ”

The subjects of the IELA Academy are divided into three main areas:

A - Knowhow about the Transport & Logistics Industry

> Transport & Logistics Market & Market Partners

> Partners and Agents of the Transport & Logistics Industry

> Freight & Logistics Operations

> Up-to date on-site operations & regulations

B - Knowhow about the Exhibition Industry

> The Global Exhibition & Event Industry

> Venues & Destinations as partners

> Organisers & Exhibitions worldwide

> Exhibitors & International Trade Fair Participations

C - Management Knowhow & Personal Skills

> Marketing & Customer Relationship Management

> Personal Skills: Leadership & Teamwork

> Intercultural Communication

IELA Academy seminar fees:

Full IELA Academy Program

€ 3.960,- per person, exclude VAT 80 hours on-site training during 2 x 5 days

Early Bird price:

Full IELA Academy Program

€ 3.560,- per person, exclude VAT registration until April 5th

Included in the fees are: 80 hours face-fo-face lessons

Daily lunch, soft drinks & coffee breaks

A social evening during each block

Study-book including all topics & presentations

International recognised IELA certificate

A unique opportunity for IELA members to increase quality business and knowledge of our industry, combining Logistics expertise with expanded Industry awareness.

IELA Academy destination: Gothenburg, Sweden

The launch of the IELA Academy reflects IELA’s ongoing commitment to excellence, innovation, and continuous improvement within the exhibition logistics industry. By investing in professional development and education, IELA aims to empower individuals and organisations to achieve greater success and drive positive change within the industry. t

PROUD HOST: ON-SITE EXHIBITIONS AB , GOTHENBURG, SWEDEN

For more information

Please contact: Elizabeth Niehaus, IELA Executive Officer, elizabeth@iela.org

Sudhir said:

“ We are excited to announce the newest addition to our portfolio – the IELA Academy! Created by the Education and Training Working Group, this innovative platform is specifically crafted to offer our members cutting-edge educational and professional development opportunities. In today’s competitive landscape, talent acquisition in our industry poses a significant challenge. Therefore, the IELA Academy presents a prime opportunity to unlock your potential through a wide array of courses, workshops, and resources aimed at enhancing your skills and expertise in the exhibition and event logistics sector.

Stay at the forefront of industry trends and invest in your career advancement with our renowned educational platform” t

IELA ACADEMY, COORDINATOR Sudhir Dhavan

Get ready to celebrate Global Exhibitions Day 2024 on June 5th!

Participate to raise awareness of the positive impact of the exhibitions industry!

In its unwavering commitment to promoting the exhibitions industry globally, IELA is gearing up to commemorate Global Exhibitions Day (GED) 2024, slated for June 5th. Under the theme “Exhibitions are catalysts to sustainable futures”, this year’s GED promises to underscore the pivotal role exhibitions play in driving progress, facilitating economic growth, promoting sustainability, and fostering connections among individuals and industries worldwide.

Four key messages underpin this year’s theme, including:

1. Exhibitions drive progress: Exhibitions are platforms to discuss, create and showcase solutions to our universal challenges.

2. Exhibitions facilitate economic growth: Exhibitions are engines of economic growth, connecting industries and driving job creation.

3. Exhibitions are sustainable: Exhibitions are a sustainable way to drive business and development, gathering communities in one place and managing our environmental impact.

4. Exhibitions connect people: Exhibitions are community builders, bringing people together face-to-face to connect, collaborate and contribute.

What IELA is planning for GED24: THE GED2024 HAND-IN-HAND Campaign

IELA, as a staunch advocate for sustainable practices within the exhibitions logistics sector, is spearheading a campaign titled “GED2024 Hand-In-Hand”.

The initiative, inspired by the collaborative spirit necessary for building a sustainable future, encourages participants to showcase their commitment by sharing photos holding the GED24 logo and engaging in a firm handshake - symbolising unity and strength in advancing the sustainability agenda.

The IELA campaign’s motto, “We work hand-in-hand for a sustainable exhibition industry”, resonates with the broader community, emphasising the collective effort required to achieve sustainability goals.

IELA Members and industry partners are invited to actively participate in the “GED2024 Hand-In-Hand” campaign, demonstrating their dedication to fostering sustainability within the exhibitions logistics realm.

By sharing their photos along with the Campaign’s motto and one of the GED2024 key messages , participants contribute to amplifying the impact of GED and raising awareness of the industry’s positive contributions to global sustainability efforts.

As we gear up to celebrate Global Exhibitions Day 2024, let us join hands -both figuratively and literally- to champion sustainability, promote economic growth, and showcase the invaluable contributions of the exhibitions industry to a brighter, more interconnected future.

Join IELA’s initiatives to support this year’s theme: “Exhibitions are catalysts to sustainable futures” Only together we can archive our goals We

TAKE THE PICTURE POST ON SOCIAL

Download and print

Gather your team or invite industry partners (organisers, venues and exhibitors) to join you for the picture.

Holding the GED2024 logo and engaging in a firm handshake

Post your picture!

a. Include the motto: We work hand-in-hand for a sustainable exhibition industry

b. Include your argument about “Exhibitions are sustainable: Exhibitions are a sustainable way to drive business and development, gathering communities in one place and managing our environmental impact”.

c. Include hashtags:

#GED2024 #GED2024HandInHand #SustainableExhibitionIndustry #eventprofs

d. And remember to tag IELA!

Participate in the: IELA GED2024 Hand-in-Hand video

STEP 2: SEND YOUR PICTURE BEFORE MAY 30th TO ludivine@iela.org FOR THE IELA SECRETARIAT TO INCLUDE IT IN THE FINAL VIDEO THAT YOUR ASSOCIATION WILL POST ON SOCIAL MEDIA ON JUNE 5th.

We extend our heartfelt appreciation to UFI for its tireless efforts in advancing the exhibitions industry and look forward to celebrating GED 2024 with our global community.

Together, let us pave the way for a sustainable future - one exhibition at a time

Resources and tools to help you celebrate GED 2024 can be found on the official event website, www.globalexhibitionsday.org

For questions, about the GED 2024 HAND-IN-HAND Campaign, please contact ludivine@iela.org

For questions about GED2024 in general, please contact: ged@ufi.org

DELIVERING OPERATIONAL EXCELLENCE

97.14% declared a transformative impact on their work

88.5% indicating

96% expressed a newfound consideration for integrating sustainability practices into their professional operations.

Delegates had the opportunity to engage in meaningful discussions, network with industry peers, and gain insights into the latest trends and innovations.

Feedback from participants

a shifted perception of sustainability

Picture from the Team Building activity powered by R.E. Rogers India Pvt. Ltd., India

IELA is pleased to highlight the successful conclusion of the 5th IELA Operations Summit, held in Kuala Lumpur from January 11th to 14th, 2024. The event brought together key players in the exhibition logistics industry, both internal and external speakers, for three days of insightful discussions, knowledge-sharing, and networking.

The summit, hosted by IELA, featured a diverse range of sessions covering crucial topics such as sustainability, operational best practices, and the future of exhibition logistics. Renowned industry experts and thought leaders shared their expertise, fostering an environment of collaborative learning.

IELA extends sincere gratitude to all sponsors, speakers, and participants for their valuable contributions. The event’s success was attributed to the dedication of the IELA Education & Training Working Group led by Ute Wiezorrek, Alessandra Dellavedova and Paulo Gameiro, the support of sponsors, and the active participation of delegates. t

THE 2024 IELA OPERATIONS SUMMIT GROUP

Key highlights of the summit

SUSTAINABILITY CASE STUDY

Marta Kupis, Chairperson of the IELA Sustainability Working Group and Sales & Operations Manager at Resa Expo Logistics Spain, presented the Sustainability Case Study, emphasising the critical importance of sustainability, reviewing the negative impacts of climate change and outlining government actions. She discussed IELA’s initiatives to support members in achieving the 2030 and 2050 Net Zero Carbon goals.

VENUES

Winnee Lim, General Manager Business Development at MITEC, provided a global overview of venues serving the industry before focusing on MITEC in Kuala Lumpur. She detailed MITEC’s exceptional logistics framework, making freight handling and logistics easier. Winnee also highlighted MITEC’s positive impact on sustainability and its ESG initiatives.

SUSTAINABLE PACKAGING

Orphee Beinoglou , IELA Board Member and Member of the Board of Orphee Beinoglou International Forwarder S.A., presented on Sustainable Packaging, covering various types of packaging, including Mushroom packaging for small items. Together with Sudhir Dhavan, they engaged participants in a conversation, gaining fresh insights into sustainable packaging.

DANGEROUS GOODS REGULATIONS FOR AIRFREIGHT AWARENESS

Andrew Michael Danker, Dangerous Goods Instructor at Malaysian Airlines Academy, delivered an enlightening session on Dangerous Goods Regulations for Airfreight Awareness. He covered government and airline variations, the 65th edition of the Dangerous Goods Regulations Manual, different DG items, and the responsibilities of shippers and freight forwarding agents.

IELA Sustainability Working Group Chairperson

Board Member

AGENT RELATIONSHIP

Sandi Trotter, IELA Chairperson & Director Business Development TWI Group Inc. Canada, Bas Wiendels, IELA Vice Chairperson & Director Valverde B.V., The Netherlands and Lucien Lawson, IELA Board Member & Director Clamageran Foirexpo, France, focused on nurturing the Agent Relationship, emphasising trust, respect, and partnership. The session involved participants in discussions around real-world scenarios, promoting interactive learning.

ON-SITE & DOMESTIC AGENTS

Rasyid Bin Abdullah, Member of the IELA Education & Training Working Group and MD R.E. Rogers (Malaysia) Sdn Bhd discussed On-site & Domestic Agent responsibilities, detailing the flow of exhibition shipments, traffic flow onsite, and preparations for shipments, deliveries, and the management of empties and returns.

ARTIFICIAL INTELLIGENCE

Dr. Carrine Teoh, VP at ASEAN CIO Association, explored Artificial Intelligence, highlighting its impact across various corporate use cases, including customer service, marketing, software engineering, and R&D. She discussed the benefits, challenges, and productivity tools in the AI world.

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Delegates had the opportunity to engage in meaningful discussions, network with industry peers, and gain insights into the latest trends and innovations.

IELA Chairperson IELA Vice Chairperson IELA Board Member

IELA Member

VP

ASEAN CIO Association

• IELA Operations Summit 2024

SAFEGUARDING THE JOURNEY, ADDRESSING THE SPECIALISED FORWARDING OF SENSITIVE GOODS

Alexandra Erdmann, IELA Board Member & CEO Swiss Expo Logistics Ltd., and Sudhir Dhavan, IELA Board Member & CEO R.E. Rogers India Pte. Ltd, India presented on Safeguarding the Journey, addressing the specialised forwarding of sensitive goods. They shared insights into shipping food and beverages for exhibitions and presented a case study on defence exhibition logistics.

OCCUPATIONAL SAFE WORKING

Daniel Mithran, IELA Board Member & Treasurer, and Director JIM Project & Expo Logistics (M) Sdn.Bhd, Malaysia, and the JIM TEAM, presented a demonstration on Occupational Safe Working, showcasing to all the participants how the company ensures the safety of transporting and delivering exhibition materials. They demonstrated best practices, safety measures, and protocols, emphasising the commitment to creating a secure working environment in the exhibition logistics industry.

STANDARDS & CUSTOMS

Ujjwal Gupta, Vice Chairperson of the IELA Standards & Customs Working Group and Head of International Sales & Business Development at BIG Logistics India Pvt. Ltd, India, covered Standards & Customs, emphasising the importance of IELA standards, where to find them, and sharing SOPs and case studies for export, domestic, and onsite agents. He highlighted IELA’s role in maintaining high standards and discussed the customs process.

TARIFF & SHIPPING INSTRUCTIONS

Bas Wiendels, IELA Vice Chairperson & Director Valverde B.V., The Netherlands, and Lucien Lawson, IELA Board Member & Director Clamageran Foirexpo, France, led a dynamic session on Tariff & Shipping Instructions, categorising participants as Export Agents and Import Agents. They initiated the discussion by defining a TARIFF, and actively involved participants by asking questions and addressing scenarios about Tariff & Shipping Instructions, such as Airfreight Inbound Charges, strategies to avoid hidden costs, and detailed calculations of Onsite handling tariffs.

IELA Board Member

IELA Standards & Customs Working Group Vice Chairperson

IELA Vice Chairperson IELA Board Member

IELA Board Members

enjoy the presentations again!

IELA Education & Training Working Group Vice-Chairperson IELA Board Member

readmore!

All the slides of the presentation are available on www.iela.org/presentations (For IELA Members only) and the replays of the sessions are available on www.iela.org/private area (For IELA Members only). More information about the event on: https://www.iela.org/events/operations-summit/2024-kuala-lumpur.html

CUSTOMS & THE EORI NUMBER

Alessandra Dellavedova, Vice Chairperson of the Education & Training Working Group and Project Manager at Expotrans S.p.A, and Dirk Urra, IELA Board Member and Vice President Global Expo + Event Logistics at Kuehne + Nagel (AG & Co.) Germany, presented about Customs & the EORI number. They outlined the significance of the Economic Operator Registration Identification number (EORI), its application process, and its role in customs procedures. The session engaged participants interactively, fostering a deeper understanding of the EORI system.

IELA Chairperson IELA Board Member

CUSTOMER RELATIONSHIP

Sandi Trotter and Jasmine Yang, IELA Bord Member and Manager of Fairs & Events Department at Eurotran Expo Service Co., Ltd., Taiwan, presented an interactive session on Customer Relationship. They explored the fundamental pillars of trust, respect, and partnership, involving participants in discussions. The session also included practical content ideas to enhance customer engagement and addressed scenarios to empower participants in managing diverse customer relationships.

Memorandus of Understandig MoU)

The summit also marked the renewal of the Memorandums of Understanding (MoU) with the Malaysian Association of the Exhibitions Industry (MACEOS) and the Thai Exhibition Association (TEA), emphasizing collaboration on environmental, social, and governance (ESG) initiatives t

Sustainability Case Study Groups

Group 1

Mentor: Louise Vigliandi

Andréa Souza - FULSTANDIG SHOWS E EVENTOS MC LTDA, BRAZIL

Carlos Mejias - ROCK-IT GLOBAL CHILE, CHILE

Dakota Parsley - AIRWAYS FREIGHT CORPORATION, USA

Ling YU - WEL GROUP, FRANCE

Louise Jestin - EXHIBITION FREIGHTING LTD, UK

Maximilian Grein - KUEHNE + NAGEL (AG & CO.) KG, GERMANY

Ryan Lin - EUROTRAN EXPO SERVICE CO., LTD., TAIWAN

Vikas N. - R.E. ROGERS INDIA PVT. LTD., INDIA

Group 2

Mentor: Louise Vigliandi

Angela Gagliardi - EXPOTRANS S.P.A., ITALY

Carly Willmott - EUROPEAN INTERNATIONAL (FAIRS) LTD, UK

Djanwayne Bongcayao - DNATA LOGISTICS, UAE

Ho Ngoc Thanh - VEGA LOGISTICS CO. LTD., VIETNAM

Jerome Jacobs - KING CARGO PROJECTS (PTY) LTD, SOUTH AFRICA

Marco Rüger - BTG MESSE-SPEDITION GMBH, GERMANY

Rezuan Reza - R.E. ROGERS (MALAYSIA) SDN BHD, MALAYSIA

Udit Gupta - BIG LOGISTICS INDIA PVT LTD, INDIA

Yu Zhai - CHINA INTERNATIONAL EXHIBITION TRANSPORTATION CO., LTD., P.R. CHINA

Group 3

Mentor: Marta Kupis

Angeliki Katevaini - ORPHEE BEINOGLOU INTERNATIONAL

FORWARDERS S.A. , GREECE

Ashlin Roy - MASSTRANS FREIGHT LLC, UAE

Eva Sabio Palomino – CLAMAGERAN, FRANCE

Hiroko Watanabe - ISHIKAWA-GUMI LTD., JAPAN

Karen Cheong - CURIO PACK SDN. BHD., MALAYSIA

Milan Kanani - SIDDHARTHA LOGISTICS CO. PVT. LTD., INDIA

Saran Sanprom - ROGERS BANGKOK CO. LTD, THAILAND

Wisse Pont - VALVERDE B.V., THE NETHERLANDS

Group 4

Mentor: Kristin Bedemann

Anne-Gaëlle Turin – CLAMAGERAN, FRANCE

Eugene Malko - BCC LOGISTICS KSA, SAUDI ARABIA

Film Chonchanok - SUN EXPO SERVICES CO., LTD., THAILAND

Luca Braun - SWISS EXPO LOGISTICS AG, SWITZERLAND

Mamata Kumari – SPEDITION, INDIA

Michael Cullerton - INTERFLOW LOGISTICS LTD, IRELAND

Oliver Yao - GO-EXPRESS CO., LTD, P.R. CHINA

Silvia Iranzo - RESA EXPO LOGISTICS, SPAIN

Steven Ng Trong - AEL - ASIA EXPO LOGISTICS, VIETNAM

Sustainability Case Study Groups

TESTIMONIALS

“The 2024 IELA Operations Summit was a wonderful experience. The presentations were truly exceptional, providing invaluable insights that most of the time took us to another level on the industry. Moreover, the opportunity to connect with professionals from 27 different countries under one roof was absolutely phenomenal”. t

Group 5

Mentor: Marta Kupis

Anita Hong - SHANGHAI HI-EXPO INTERNATIONAL LOGISTICS CO., LTD., P.R. CHINA

Ezwan Baker - JIM PROJECT & EXPO LOGISTICS(M)SDN.BHD, MALAYSIA

John Sultanov - KOREA GLS, INC., KOREA

Larisa Morina - SWISS EXPO LOGISTICS AG, SWITZERLAND

Nadia Boujemil - E.S.I. GROUP - EXPO SERVICES INTERNATIONAL, FRANCE

Rimas Griceniuk - JSC PAN-LITSERVICE, LITHUANIA

Ronel Maboi - KATLEGO GLOBAL LOGISTICS PTY LTD, SOUTH AFRICA

Sudhir Babu - P S BEDI & CO PVT LTD / PSBEDI GROUP, INDIA

Udaykumar Pillai - DSV SOLUTIONS LLC C/O DSV FAIRS &EVENTS, UAE

Group 6

Mentor: Kristin Bedemann

Dhilmini Palipane - ACE CARGO (PVT) LTD, SRI LANKA

Maximiliano Rosado Suarez - RESA EXPO LOGISTICS (MADRID), SPAIN

Melody Hung - PANDA LOGISTICS CO., LTD., TAIWAN

Norliana Omar - FELIX EXPO LOGISTICS (M) SDN BHD, MALAYSIA

Noushad Anantavida - FILS INTERNATIONAL FREIGHT & LOGISTIC

SERVICES LLC, UAE

Sandra Ruppé - GLOBAL EXPOSITION SERVICES, FRANCE

Stanley Chan - JES LOGISTICS LTD, HONG KONG

Szymon Wałczyk - UNIVERSAL EXPRESS SP. Z.O.O., POLAND

Vishal Chauhan - R.E. ROGERS INDIA PVT. LTD., INDIA

“I extend my heartfelt gratitude to IELA for organizing such a wonderful eventOperations Summit. The platform provided an unparalleled opportunity for networking, learning, and engaging with industry leaders. Looking forward to participating in future events organized by IELA”. t

Andrea Souza Fulstandig Shows e Eventos MC Ltda, Brazil

Udit Gupta BIG Logistics India Pvt Ltd, India.

“It was nothing short of an exceptional learning experience. The summit served as a centralized hub, bringing together international freight forwarders and agents from across the globe for meaningful discussions on various crucial aspects of the International Tradeshow industry and addressed key facets of the tradeshow industry. The event not only provided valuable insights into sustainable practices, technology integration, and regulatory compliance but also fostered a sense of global collaboration among IELA ‘FAMILY’”. t

Dakota Parsley Airways Freight Corporation, USA

OS TEAM

Welcome Cocktail on January 11th

Thank you to TWI Group Inc. (Canada), Canada for powering the Welcome Cocktail reception

Lunch on January 12th

Thank you to Swiss Expo Logistics AG, Switzerland for powering the Lunch

Thank you to the OS Team for creating the amazing content!

Ute Wiezorrek

IELA Education & Training WG Chairperson

Alessandra Dellavedova

IELA Education & Training WG Vice-Chairperson

Paulo Gameiro

IELA Education & Training WG Vice-Chairperson

Thank you to the OS Team, Ute Wiezorrek, Alessandra Dellavedova and Paulo Gameiro for organising the programme of the 5th edition of the IELA Operations Summit, with the participation of the IELA Education and Training Programme Working Group, for the benefit of the IELA Members.

Dinner at Souled Out Café on January 12th

Thank you to TWI Group Inc. (USA), USA for powering the Dinner

Lunch on January 13th

Thank you to Curio Pack Sdn Bhd, Malaysia for powering the Lunch

Team Building Activity on January 13th

Thank you to R.E. Rogers India Pvt. Ltd., India for powering the Team Building Activity

Morning Sports Activities on January 12th & 13th

Thank you to Orphee Beinoglou International Forwarders S.A., Greece for powering the Sports activities

2024 IELA PROUD HOSTS

Unleashing the Dragon :

IELA Congress & Partnering Event

2024 Come to Taipei

Dear IELA Members and Enthusiasts,

As we embark on the journey towards our upcoming events end of June, we can’t wait to be at the vibrant city of Taipei in the Year of the Dragon!

In the rich tapestry of Chinese culture, the dragon holds a special place—an emblem of power, strength, and good fortune. It’s a symbol that resonates deeply with our mission at IELA, where we strive to empower and unite professionals in the everevolving landscape of exhibitions and events logistics.

Taipei, with its dynamic blend of tradition and modernity, provides the perfect canvas for our gathering. This bustling metropolis pulsates with life, offering a sensory feast of unique culinary highlights, sounds, and flavors that ignite and invigorate our mind and spirit.

At the heart of Taipei lies a spirit of innovation and progress—a spirit that mirrors the ethos of IELA. Taipei exudes an energy that propeled our programme forward, inspiring us to push boundaries and explore new horizons in our industry.

Let us harness the dragon’s energy! Join us as we unleash the dragon and embark on an unforgettable adventure in Taipei.

Together, let’s elevate our industry to new heights and shape the future of exhibitions and events.

See you in Taipei!

Elizabeth (with the dragon heart)

CONGRESS PROGRAMME & GA

Preliminary Programme 2024 - June 24th • June 27th

IELA Congress Event Location: Gran Hilai Hotel, Taipei

(*) Limited capacity. Priority given to pre-registered participants (pre-event survey)

Monday, June 24th 2024

16:00-19:00 Congress Registration

Level 3 - Event Foyer

18:30-19:00 Induction Meeting Introduction to first-time participants & New Members

Level 3 - Room E

19:00-22:00 IELA Congress Welcome Cocktail & Reception

Dress Code: Smart Casual

Level 3 - Platinum B

Tuesday June 25th, 2024

06:30-07:30 Informal Net working: IELA Runners & Yoga or Pilates (*)

08:20-08:30 Star t of the Day

Level 3 - Platinum B + C

08:30-10:30 Formal 1-2-1 Networking - Part 1 (6 slots of 20min)

Level 3 - Platinum B + C

10:30-11:00 Morning Cof fee Break

Level 3 - Event Lobby

11:00-12:00 Keynote Speaker: Duncan Stevens

Level 3 - Platinum B

12:00-13:00 Lunch Break

Level 3 - Platinum A

13:00-13:30 Registration to the General Assembly ** Compulsor y for all voters

Level 3 - Event Lobby

13:30-15:15 General Assembly

Level 3 - Platinum B

15:15-15:45 Af ternoon Coffee Break

Level 3 - Event Lobby

15:45-16:15 New IELA Members Presentations

Level 3 - Platinum B

16:15-16:45 IELA Award Ceremony

Level 3 - Platinum B

16:45-17:00 Election results & GA Conclusion

Level 3 - Platinum B

17:00-17:15 Presentation & Votation of the 2026 Destination

Level 3 - Platinum B

17:15-18:15 TIME OFF

18:15-18:30 Depar ture Bus for Host Dinner

Meeting point : to be confirmed

19:00-23:00 Host Dinner at the Taiwan Coal Mine Museum

Dress Code: Casual

Wednesday June 26th, 2024

06:30-07:30

Informal Net working: Sports Activity: Body Pump or Pilates (*)

08:20-08:30 Star t of the Day

08:30-10:30

Level 3 - Platinum B + C

Formal 1-2-1 Networking - Part 2 (8 slots of 15min)

Level 3 - Platinum B + C

10:30-11:00 Morning Cof fee Break

11:00-11:30

11:30-12:30

Level 3 - Event Lobby

Keynote Speakers:

Equit y, Diversity & Inclusion by Sonia Thomas & Garcia Newel

Level 3 - Platinum B

Breakout Sessions:

Equit y, Diversity & Inclusion by Sonia Thomas & Garcia Newel

Level 3 - Platinum B

12:30-13:30 Lunch Break

Level 3 - Platinum A

13:30-15:00 Working Groups Meetings

Level 3 - Platinum B & Platinum C + Room D & E

15:00-15:30 Af ternoon Coffee Break

15:30-16:30

Level 3 - Event Lobby

Working Groups Presentations

Level 3 - Platinum B

16:30-18:45 TIME OFF

16:45-17:45

18:45-19:00

The IELA Next Generation Club (under 45)

location t.b.c.

Depar ture for Gala Dinner (Bus) Meeting Point: t.b.c.

19:00-22:00 Gala Dinner & Congress Closure

Dress Code: Dark lounge suit & cocktail Dress, flat shoes recommended location t.b.c.

Thursday June 27th, 2024

09:00-15:00

TAIPEI - TAIWAN

Facts about Taipei:

Delegate List

Location:

Located in the northern part of the island

Time Zone:

Taipei Standard Time (TST), which is UTC+8

Climate:

Delegate List

Subtropical climate with hot and humid summers

Language:

Mandarin Chinese is the official language. English is widely understood in business and tourist areas

Currency:

New Taiwan Dollar (TWD)

1 EUR = 33,7 TWD*

1 USD = 31,4 USD*

(* on 7th Feb 2024)

Emergency Numbers:

Emergency services: 119 / Police: 110

Voltage:

Standard voltage is 110V, 60Hz / Type A and B electrical outlets

The event location

GRAND HILAI

TAIPEI HOTEL

NO. 168, JINGMAO 1ST RD., NANGANG

DIST., TAIPEI CITY 115 , TAIWAN

Phone: +886 2 2788 6868

WEBSITE

Hotel Booking:

Grand Hilai Hotel is a visionary lifestyle hotel brand aiming lavish hospitality and to build extraordinariness with you.

Airport shuttle service is set to arrange pick-up and drop-off services with exclusive vehicles and to ensure a comfortable arrival at the hotel.

Taiwan Taoyuan International Airport

Taipei Songshan Airport

High Speed Rail & Rail

11th PARTNERING EVENT

PARTNERING EVENT

Preliminary Programme 2024 - June 27th • June 28th

IELA Congress Event Location: Gran Hilai Hotel, Taipei

Thursday June 27th, 2024

17:00-19:00 Partnering Event Registration

Level 3 - Event Foyer

18:00-19:00 Partnering Event Induction Meeting

**For first-time participants

Level 3 - Room D+E

19:00-22:00 Partnering Event Welcome Cocktail & Reception

Dress Code: Smart Casual

Level 3 - Platinum B & C

Friday June 28th, 2024

08:30-8:45 Welcome

Please be seated at your first table at 8:45

Level 3 - Platinum B & C

08:45-10:00 Formal Networking Session Part 1

5 slots of 15min

Level 3 - Platinum B & C

10:00-10:30 Morning Coffee Break

10:30-12:00

Level 3 - Event Foyer

Formal Networking Session Part 2

6 slots of 15 min

Level 3 - Platinum B & C

12:00-13:15 Lunch Break

13:15-14:30

Level 3 - Platinum A

Formal Networking Session Part 3

5 slots of 15 min

Level 3 - Platinum B & C

14:30-15:00 Afternoon Coffee Break

15:00-16:29

Level 3 - Event Foyer

Formal Networking Session Part 4

6 slots of 15 min

Level 3 - Platinum B & C

16:29-16:30 Closing Session

Level 3 - Platinum B & C

16:30-18:00 TIME OFF

18:00-22:00 Partnering Event Night

Level 3 - Platinum B & C

The Partnering Event is IELA’s annual Networking Event open to non-IELA Members

Join us!

It is designed to enhance business opportunities and provide an introduction to the association. It is the only platform that places so many exhibition logistics in one place.

Each delegate could benefit from: slots of formal 1-2-1 meetings (via our MyAgenda tool) and plenty of informal networking during the Partering Event Welcome Cocktail & the Partnering Event Night.

Our mission is to create unparalleled opportunities for international networking and exchanging knowledge and experience with exhibition & event logistics experts and partners around the world. t

MEMBERSHIP WG

Chairperson

Alessandro Conte

EXPOTRANS S.P.A., ITALY alessandro.conte@expotrans.net

Vice-Chairperson

Marzena Zawadzka

UNIVERSAL EXPRESS SP. Z.O.O., POLAND marzena.zawadzka-szulc@uex.pl

Vice-Chairperson

Christian Kalkbrenner

PRO MESSE-SERVICE GMBH, GERMANY c.kalkbrenner@pro-messe.de

The focus of our last working group meeting was on the truthfulness of sponsorship forms following the screening of some new applications.

The aim is to raise awareness of Members that sponsoring new entries is a serious matter to be dealt with in a very responsible and accurate way in order to protect the IELA Membership standards.

In the meantime, the WG worked on the new sponsorship form for the Partnering Event’s non-member applicants which replaces the former, very general, recommendation letter.

The new form is now uploaded to the IELA website and accessible for Non-Members joining the PE for the first time.

The Membership Standards Task Force also made further steps: both Chairs and Vice Chairs of the two groups on Standards & Customs (S&C) and Membership Working (MWG), assisted by IELA Chairperson Sandi Trotter, released a new Member Update Form.

This enhanced version, completed every two years, allows a better understanding of standstills in the development of membership requirements and whether a company deserves to remain a part of the Association.

The MWG was also very active with the screening and surveying of new applications, sent out to the Board for final approval.

The results were very exciting and thanks again to the dedication of the Working Group, IELA has already gained 9 New Members and covered 2 new White Spot Countries in 2024. t

If you would like to become an ACTIVE AMBASSADOR in your country, do not hesitate to contact us and join our working group

Chairperson

Kim Valdes

ROCK-IT GLOBAL MEXICO, MEXICO

Kim.Valdes@rockit.global

Vice-Chairperson

Garcia Newel

DSV SOLUTIONS LTD, UK

garcia.newell@dsv.com

INDUSTRY RELATIONS WG

This year we would like to reinforce our commitment as the voice of IELA with other institutions.

Our goals this year are:

1. To have at least one action to share with our local association per ambassador.

2. To review all our MOUs and see if updates are necessary.

3. To identify projects for bringing alive MOUs: like sharing knowledge via presentations on occupational health & safety, security, sustainable operations etc.

4. To develop our annual event which will be: OPERATIONS DAY on December 5th 2024 from 2:00 to 3:30 PM CET inviting venue partners all over the world to discuss about their passions (talent, safety, sustainability, mobility, AI integration etc.) and the future of operations.

To conquer our goals we have already set up a calendar for our 2024 meetings where we will be disclosing important thoughts per Continent. In this way, we will move around the globe and take action together with our Ambassadors.

As Logistics experts we all know that having a route map is easier and more efficient in achieving our goals. We are therefore planning to pre-book our meetings for this year as follows:

1. 2024 Kick-off preliminary meeting

2. Europe: Wednesday April 17th

3. Asia: Tuesday June 11th

4. Africa: Wednesday July 17th

5. Americas: Wednesday Sept 11th during UFI AMERICAS. t

EDUCATION & TRAINING WG

Chairperson

Ute Wiezorrek

CRETSCHMAR MESSECARGO GMBH, GERMANY

ute.wiezorrek@cretschmar.de

Vice-Chairperson

Alessandra Dellavedova

EXPOTRANS S.P.A, ITALY

Alessandra.Dellavedova@expotrans.net

Vice-Chairperson

Paulo Gameiro

RANGEL INVEST S.A. PORTUGAL paulo.gameiro@rangel

After the last two editions of the Operations Summit had to be held online, we were happy to have a physical event this year. In January, 54 students gathered in Kuala Lumpur to learn and network. The main theme was sustainability, which was supported by a case study from the IELA Sustainability Working Group. Three external speakers and 13 speakers from within IELA shared their knowledge with the students. More information about OS24 can be found in the post-OS article starting from page 30 onwards.

With OS officially completed, we are kicking off the planning for the next Winter Seminar, which is a programme for young professionals and newcomers in our industry. WS25 will be held in January 2025 in Amsterdam. During our next working group meeting in March, we will discuss interesting topics which will be of benefit to the students in their daily business to ensure another successful Winter Seminar next year. We will update you with further news on WS25 - at the latest during our Congress in Taiwan.

The creation of IELA Academy has made significant progress since our Congress in Malta. The first IELA Academy sessions will take place in Gothenburg, Sweden in May and August of this year. Under the leadership of Sudhir Dhavan and Karla Jügel, a curriculum covering topics related to exhibitions and logistics has been developed. For more information about the IELA Academy, please refer to page 26

The Education & Training Working Group was tasked with developing EORI guidelines to simplify the process for non-EU members to send shipments to the EU. This process took longer than expected, as the rules even vary within a single country. The EORI guidelines can be found in your private zone on the IELA website. More information on page 24.

Our working group members Rajath and Yolanda are ensuring that the topics in the IELA Training Manual (ITM) are updated and new topics are being added. t

Chairperson

STANDARDS & CUSTOMS WG

Rene Carvajal NEW

rene.carvajal@naibgroup.com.mx

Vice-Chairperson

Ryu Ishida ISHIKAWA-GUMI, LTD., JAPAN r_ishida@ishikawa-gumi.co.jp

Vice-Chairperson

Ujjwal Gupta

BIG LOGISTICS INDIA PVT LTD, INDIA ujjwal.gupta@brightindiagroup.comt

The SCWG team has been actively working on the ways to improve IELA’S Standards of Performance Survey, and also encouraging members to participate in the Survey, so that the Survey can reach its objectives of rating the performance of as many members as possible. The Board’s assistance in approving a CHF 50 discount for members who complete the Survey before 31st Jan did surely give a big boost to our efforts. The numbers are already looking very good! Don’t miss out and participate in the survey today!

The WG has also decided to develop a “Code of Ethics” for members who participate in the Survey, mentioning the basic do’s and don’ts. After all, one of the major tasks of our WG is to ensure a transparent and impartial survey, being one to reflect the true performance of a member. Do you have any suggestions? Please write or talk to us.

We have also been working on FAQ’s (Frequently Asked Questions), and the project is now taking shape. The objective is to release a short and simple list of FAQs on trending topics which will help our members to understand the various aspects of both IELA and the International Exhibition Industry. Do you have a topic in mind on which you want us to do an FAQ? Please get in touch with the Secretariat or our team.

Last but not least, a major development is that the Board has given our WG the permission to directly update the Customs and Venues information on IELA’S website. Of course, a due procedure will be followed before we upload any new, or change any old, information. The files will also have a name and time stamp so that the members can know who updated the file and when it was updated.

Now a call for new members to join our super-exciting WG. Do the above tasks seem interesting to you? Do you have any more ideas which you think would improve the working of our WG? If your answer to these questions is yes, then we invite you to come and join us. t

SUSTAINABILITY WG

Chairperson

Marta Kupis

RESA EXPO LOGISTICS., SPAIN mkupis@resaexpo.com

Vice-Chairperson

Louise Vigliandi

CLAMAGERAN FOIREXPO, FRANCE l.vigliandi@clamageran.fr

Vice-Chairperson

Kristin Bedemann

HANSA-MESSE-SPEED GMBH, GERMANY kristin.bedemann@hansa-messe-speed.de

After the Malta Congress the Sustainability Working Group has been very active. We have continued to collaborate closely with the other 7 members of the logistics workstream. Together, we have formulated guidance aimed at reducing emissions of CO2 and aligning with our common goal of achieving Net Zero Carbon Events by 2050. The full report was published in December 2023 and is available at the following link: https://www.netzerocarbonevents.org/wp-content/uploads/NZCE_Logistics-Guidance_AW_07-Dec-23-1.pdf

We have created a Sustainability WG action plan to meet the needs and expectations of IELA Members pointed through our survey. All initiatives are aimed at raising awareness, fostering motivation, and providing education, underlining our belief that real progress towards sustainable development comes through collective conviction rather than coercion.

Our ”Green Challenges” campaign was created in order to reinforce the interest in sustainable development and to share IELA’s commitment to the social aspect of sustainability with membership and stakeholders. We encourage you to participate in the two forthcoming challenges scheduled for March and May.

As part of the education campaign, we introduced the CASE STUDY session to the Operations Summit. All great ideas of of the participants about how to reduce a carbon footprint of the shipments can be found at the Private Area of the IELA website at “Presentations” section.

Furthermore, we are proud that numerous IELA Members have already started their sustainability journey in recent years and the best initiatives and achievements will be awarded during the next IELA Congress. Please share with us your successful actions in the field of sustainability and participate in the SMART AWARD 2024. More details will be published very soon.

In the coming months, our focus will persist on furnishing support and resources to facilitate the formulation of sustainability plans and the measurement and reduction of CO2 emissions by all members. The IELA’s CO2 measurement form and the upcoming second edition of guidelines will be shared with all members in the next weeks. Stay tuned! t

Our Agenda Deadlines

IELA ACADEMY

Registration: Early Bird April 5th

The 2023 IELA STANDARDS OF PERFORMANCE SURVEY

Before April 21st

#GED2024 GlobalExhibitionsDay.Org

GED 2024

Send your picture

Before May 30th to ludivine@iela.org for the IELA Secretariat to include it in the final video that your Association will post on Social Media on June 5th .

39th IELA

CONGRESS & 11th IELA PARTNERING EVENT

Registration closing: June 2nd

Download your logo

from the IELA Website / Private Area / Download Pool (login required).

As IELA Member, you can use it for your company communication and wave the IELA Flag.

You must log into your private area before scanning the QR Code

New Members:

} AL NABOODAH LOGISTICS (L.L.C), UNITED ARAB EMIRATES

} APT SHOWFREIGHT SHANGHAI CO.LTD, PR. CHINA

} APT SHOWFREIGHT (S) PTE LTD, SINGAPORE

} APT SHOWFREIGHT (THAILAND) LTD, THAILAND

} BESAFE LOGISTICS CO., LTD., PR. CHINA

} EXPOTRANS PTE LTD. (SINGAPORE), SINGAPORE

} GEL EVENTS PTY LTD, AUSTRALIA

} GREAT EASTERN LOGISTICS (PVT) LTD, SRI LANKA

} LEMAN OY, FINLAND

} VERA LOGISTIK A.S., TÜRKIYE

}} IELA International Exhibition Logistics Association

Rue Rodolphe-Tœpffer 8, 1206 Geneva, Switzerland

VAT registration number: CHE-100.318.856

}} Next IELA Report Summer 2024 (No. 102)

Email your articles to ludivine@iela.org

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