SPCC e-magazyn SPCC e-magazyn SPCC e-magazine W SPCC IN THE AKTYWNOŚCI
ON THE SPOŁECZNOŚĆ
Z FIRM SKANDYNAWSKIE FROM
SPCC
SPCC GREEN WAY
INSPIRACJE CZŁONKOWSKICH MEMBERS
SPCC
No 1/2021
2nd CONFERENCE “ON THE GREEN WAY”: SCANDINAVIAN SOLUTIONS ON THE POLISH PATH TO ENERGY TRANSITION ABOUT the first conference “On the Green Way” carbon footprint of digital devices
SPCC Patrons:
foto: Lorem Ip foto: Lorem Ipsum
No 1/2021
SPCC e-magazyn
IN THE SPCC
AKTYWNOŚCI
SPOŁECZNOŚĆ IN THIS ISSUE:
SKANDYNAWSKIE
SPCC
SPCC
INSPIRACJE
3–7
Letter from the Managing Director 2020 SUMMARY 2021 - What next? Expert Support - a new form of support for member companies
on the green way
8–11
p. 10 foto: Lorem Ipsum
ON THE GREEN WAY – the SPCC green initiative „Green economy - our common goal. Scandinavian experiences in Polish reality”
FROM MEMBERS
12–19
Support for offshore wind farms
p. 12
p. 13
Ericsson study: carbon footprint of digital devices Nordic Service Delivery Innovations – from Outsourcing to Botsourcing RESULTS OF THE SPCC PHOTO COMPETITION
p. 16 SPCC E-magazine: Scandinavian-Polish business community online E-magazine is a quarterly publication in online format distribu tedby Scandinavian-Polish Chamber of Commerce (SPCC) among wide group of readers interested in Scandinavia and Scandinavian-Polish cooperation. We reach SPCC Members, business organizations, media and individual readers interested in topics related to Scandinavia.
Editor: Ewa Lisiewska-Szczygieł PR & Communication Manager Scandinavian-Polish Chamber of Commerce elisiewska@spcc.pl phone 22 849 74 14
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Letter from Managing Director
the economy onto the green track and to speed up the energy transformation. The January frosts reminded us painfully about smog. Polish cities ware in the shameful lead of the most polluted cities in the world. However, there is one piece of positive news - information on pollution levels has become the subject of private conversations, numerous comments and posts on social media. Increasing public awareness of environmental protection and climate change is another factor that may accelerate the green transformation in Poland.
Dear Members, The first month of the year, which we all welcomed with hope, is already behind us. The challenges we have faced since March 2020 have not gone away, but today, thanks to the work and commitment of scientists, the vaccine for COVID-19 gives us hope that the pandemic will be contained in the foreseeable future. And a return to normality will be a fact, although we don’t yet know what that “normality” will mean. Many changes will stay with us, like the digital solutions that have changed our mode of operation overnight. When we return to our offices, we will probably create new models of cooperation, and I believe the better one. First, however, we have to face economic recovery. The pandemic has not invalidated global problems, even if it has pushed them into the background. This kind of reset may prove to be an impulse for development that would have been unthinkable a few months ago. Finland, which has been consistently implementing a green transformation, will allocate around half the amount from the European Recovery Fund to this very purpose. For Poland, these funds is also an opportunity to shift
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As a Polish-Scandinavian community of business people, we want to support and actively participate in this process, identify and promote the best green solutions and advanced technologies implemented by our member companies. Competence, capital, experience and openness to cooperation of the Scandinavian partners may become a real support for the green transformation of the Polish economy. In November 2020, we have inaugurated the ON THE GREEN WAY project, which will run for the next few months. It is an initiative focuses on the green transformation. In this issue, you will find a section entirely devoted to the project, a report from the opening conference, as well as information about the next event, “Scandinavian solutions on the Polish way to energy transformation. How to build a safe and sustainable energy system”. I invite you to participate in the upcoming conference, but also to actively engage as a substantive partner. As SPCC member you can also share best practices and innovative projects, which will be published on the website dedicated to the project: spcc.onthegreenway.com. Agnieszka Zielińska Managing Director
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IN THE SPCC
RĂŤview 2020 The SPCC roadmap always includes different scenarios, but none of them included a pandemic. The COVID-19 crisis forced us to quickly change our operating model. The extensive experience of the team and the support of the SPCC Board
B2G
events 2020
2100 participiants
The extraordinary situation required more extensive dialogue with the authorities. SPCC, on its own or in cooperation with the organisation of bilateral chambers, IGCC and the Coalition of Chambers of Commerce (KIH), took part in consultations of draft laws. The representatives of SPCC submitted comments and amendment proposals to several ministries in response to planned or introduced legislation.
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offline meetings
We have introduced new services:
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Sales Support
webinars
supporting the sale of SPCC members’ products and services, and
We have introduced new solutions adjusted the completely new conditions and implemented remote working tools for the entire team at the same time. SPCC went through an accelerated digitalisation. From March to December, we organised more than 100 webinars, conferences, trainings on the most topical issues. SPCC members also had the opportunity to participate in meetings with ambassadors of Scandinavian countries.
SPCC e-magazine
made it possible to quickly move not only day-today operational duties, but all SPCC activities as meetings, seminars and even business mixers to digital world.
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Expert Support a programme which enables companies receiving a free advice from more than 30 experts representing different business sectors and fields. SPCC Expert Support is also an opportunity to strengthen the expert brand of companies that provide their services and to build new business relationships, especially important in times when personal contact is made more difficult by the pandemic.
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IN THE spcc
social media LinkedIn
>3 000
>600
>100
followers
followers
posts
We have developed our social media and introduced Twitter. Today they are additional channels for daily communication with our members and promotion of their activities. 31 new companies joined our organisation in 2020, during the year of unprecedented crisis on a global scale, it’s a very optimistic result. In December SPCC had 392 members.
392
member companies
YEAr 2021 what next? Over the coming months, SPCC activities will be held in digital channels. Information about coming events will be announced by email, in the meetings calendar on our website www spcc.pl and on SPCC’ social media. SPCC’ priority areas for 2020 include strengthening dialogue with regulatory authorities, focusing on green economy issues and economic recovery.
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We will continue the ON THE GREEN WAY project, inaugurated in November. This is our response to the climate change challenge, energy transition and green economic recovery after pandemic. Already on 16th of February, the second conference of this initiative will take place.
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IN THE spcc
Expert Support - a new form of support for member companies Expert Support is one of new SPCC programmes launched in 2020. Experts representing many of SPCC member companies from law, finance, HR, IT, e-commerce sectors offer a free consulting session to other members from our organisation.
ARPI ACCOUNTING
Barbara Bagnowska Accounting and tax consultancy.
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BADESTA
Barbara Bajorek
Micro, small and medium companies. Covid19: The anti- crisis shield (1.0 & 2.0). PFR financial shield for companies and employees.
DOMAŃSKI ZAKRZEWSKI PALINKA LAW FIRM
WINGS OF CHANGE
Wanda Brociek Coaching, mentoring, skills management.
MORGAN PHILIPS
Tomasz Kałędkiewicz
mec. Michał Kluska
Izabela Michaliszyn-Liwińska
IT Project Management. Cloud Solutions. IT Security Policy.
Data Privacy.
Outplacement and talent management Career transition Job hunting strategy & execution Personal branding.
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IN THE spcc
How does it work? Any SPCC member can send a request for a consultation with an expert of their choice to: expert-support@spcc.pl, and we will put interested parties in touch with each other.
ECOVIS LEGAL POLAND
An additional benefit of the Expert Support programme is the opportunity to build new business relationships, especially important in times when personal contact is made more difficult by the pandemic.
ECOVIS LEGAL POLAND
ARPI NETWORK
mec. Nikola Misiek
mec. Piotr Pruś
Michał Ratyński
Labor law.
Labor Law. Mergers and acquisitions.
e-commerce & digital marketing. Websites & mobile apps. Video & animations. Online communication.
PAWEŁ SZADORSKI LEGAL OFFICE
NOWOSIELSKI I PARTNERZY
mec. Paweł Szadorski
mec. Krzysztof Szocik
Paweł Zdziech
Remote admissibility of adopting resolutions in corporate bodies. Employees and suppliers health contro.
Investments and labor law.
HR in IT sector. Employer branding. Candidate experience Culture differences in business.
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On the Green Way
ON THE GREEN WAY – the SPCC green initiative The last few months have turned all plans and strategies upside down. The digital revolution has accelerated, some sectors of the economy have slowed down or have even been frozen. However, the problems that existed before the pandemic have not lost their relevance. Climate change is one such challenge, important for Poland, Europe and the entire globe.
Will the new plans, revised strategies put the economy on the green track?
That is the reason why the ON THE GREEN WAY initiative was created.
As a Polish-Scandinavian community of business people, we strongly believe the positive scenario is possible. We want to support and actively participate in this process, identify and promote the best solutions.
On the website dedicated for the project spcc.onthegreenway.com you will find more information about events, news and green solutions implemented in Polish and Scandinavian companies.
Nordic countries are well recognized for the successful implementation of green solutions and technologies, and for setting themselves very ambitious goals in this area. Competence, capital, experience and their openness to cooperation may become a real support for the green transformation in Poland.
We recommend you the 1st conference coverage report. Join our next events - already on 16th February we will talk about energy transition, and in May we invite you to an event devoted to sustainable urban development.
SCANDINAVIAN SOLUTIONS ON THE POLISH PATH TO ENERGY TRANSITION
HOW TO BUILD THE SAFE AND SUSTAINABLE ENERGY SYSTEM The Polish energy sector is still dominated by hard coal. The need to diversify energy sources and increase the share of Renewable Energy Sources (RES) is obvious, although the costs of the energy transition, both financial and social, raise concerns. What solutions will ensure an effective process of moving away from fossil fuels? How to build a sustainable and safe energy system to make it worthwhile? We invite you to the next SPCC conference within the ON THE GREEN WAY project!
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„Green economy - our common goal. Scandinavian experiences in Polish reality” In November 2020 the conference was held that inaugurated the project ON THE GREEN WAY.
Ole Toft, Ambassador of Denmark
Juha Ottman, Ambassador of Finland
Anders Eide, Ambassador of Norway
Stefan Gullgren, Ambassador of Sweden
A conference which inaugurated a new initiative of the Scandinavian-Polish Chamber of Commerce On The Green Way was held in November. The conference was attended by the ambassadors of Denmark, Finland and Sweden and representatives of Scandinavian and Polish investors.
During the conference “Green economy - our common goal. Scandinavian experiences in Polish reality” the ambassadors of Scandinavian countries accredited in Poland unanimously stressed the importance of dialogue and cooperation between European countries.
- Climate change is happening right before our eyes and the awareness of the seriousness of the situation is growing. While the pandemic and the crisis it has caused heighten fears about the future, they also create a unique opportunity to rebuild the current economic model.
In unstable times, with the global economic crisis and problems that cannot be solved individually, cooperation at European level is essential. The European Green Deal covers all the areas we need to work on and sets out lines of action accompanied by funding, including the fair transition mechanism and resources from the Reconstruction Fund. Once the funding is in place, the green transformation across Europe is likely to accelerate.
The Nordic countries are advanced in the implementation of green solutions and technologies and have set very ambitious targets for themselves in this regard. Competence, capital, experience and their openness to cooperation can become a real support for the green transformation in Poland - stresses Agnieszka Zielińska, Managing Director of the ScandinavianPolish Chamber of Commerce. The European Union wants to become climateneutral by 2050. Climate change is not a question of the future, we are already experiencing it today, therefore a more efficient use of resources and moving towards a circular economy is a must. SPCC e-magazine
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In the context of the energy transition, Ole Toft, the Ambassador of Denmark, cited his country’s experience. It was the fuel crisis and the desire to become independent from imported fossil fuels that initiated investment in renewable energy sources in Denmark and gas proved to be a transitional fuel. - The Baltic-Pipe project, on which we cooperate with Poland, will play an important role in Poland’s energy transition. I’m glad we are involved in this 09
ON THE GREEN WAY
ON THE GREEN WAY
project. - emphasised Ole Toft. He also pointed out that: - The social context of the transformation must not be forgotten. Its aims are not only technological changes, but also the creation of wealth and conditions to counteract social exclusion, which is why it is so important to ensure that the professional groups affected by the energy transition are retrained. The Nordic governments are taking a number of measures to stimulate business to implement green solutions. Finland uses, among others, fiscal mechanisms, as the government introduced, for example, a tax on heating fuelled by fossil fuels. - We are firmly committed to a consistent implementation of the green transformation, so about half of Finland’s Reconstruction Fund will be used for this purpose. - said Juha Ottman, the Ambassador of Finland. The Ambassador of Norway, Anders Eide, emphasizes that Norway, like other Scandinavian countries, uses a number of tools to promote green transformation. A “carrot and stick” method is used, for example through tax incentives to promote green technologies or a carbon tax on burning fossil fuels. Norwegian authorities are also increasingly using their purchasing power to promote green and innovative solutions. An example is the new public tender for the longest ferry link in Norway (Vestfjorden, between Bodø and Moskenes), which includes a requirement to provide hydrogen-powered ferries. Public requirements for zero emissions have already led to an electrical revolution in the Norwegian ferry market, with more than 450 zero-emission vessels with battery technology now operating or under construction.
- The Nordic countries are advanced in the implementation of green solutions and technologies. Competence, capital, experience and their openness to cooperation can become a real support for the green transformation in Poland - stresses Agnieszka Zielińska, Managing Director of the Scandinavian-Polish Chamber of Commerce.
Scandinavian solutions in Polish business reality Both business and consumers are increasingly aware of the risks posed by climate change. We already know that the way we produce and consume must change. What tools do entrepreneurs in Poland need to accelerate the green transformation? A stable legal framework, regulations that take a long-term view and the removal of legislative barriers were at the forefront of our panelists’ expectations. At the same time, there is a need for flexibility and regular updates of legi lative acts to take account of rapidly changing technologies and new technical standards. For companies originating from Scandinavia, the pursuit of climate neutrality and conducting circular economy is often already an implemented element of a long-standing growth strategy. This year the Velux Group announced an ambitious plan to achieve Lifetime Carbon
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Neutrality by the 100th anniversary of the company’s founding, i.e. by 2041; the commitment involves not only reducing current CO2 emissions to zero, but also neutralizing the historical carbon footprint through reforestation and forest protection projects. - If we meet the minimum assumptions of the Paris Agreement, the temperature will still rise by 2.7 degrees Celsius. We need to do more. - emphasized Jacek Siwinski, President of Velux Polska.
Jacek Siwinski, CEO at VELUX Poland
Significantly reducing carbon emissions or running a circular economy requires working closely with partner companies and finding solutions together. In the case of Velux, only 6% of the carbon footprint is created at the group’s factories, the rest of the value chain is responsible for the remaining 94%.
The construction industry is a high-emission industry and there are no ready-made technologies to solve this problem, but Scandinavian companies have a lot of openness and willingness to test innovative solutions. Skanska will use construction timber to build CEE’s first climate-neutral office building. This is just one example of the Swedish company’s innovative solutions. Katarzyna ZawodnaBijoch, President of at Skanska Commercial Development Europe, cites the spectacular example of cooperation with the Polish company Saule Technologies: - A few years ago, I saw Olga Malinkiewicz’s presentation on perovskite solar cells, and I immediately knew that this solution had a great potential and had to be commercialized. Flexible and lightweight perovskite cells are a breakthrough technology and I am glad that Saule with its team of talented scientists is our partner.
Katarzyna Zawodna-Bijoch, President and CEO at Skanska Commercial Development Europe
- The collaboration between Skanska and Saule Technologies began when the new technology was only a plan on paper. Thanks to mutual trust and Skanska’s willingness to take risks, we were able to develop a commercial product. I wish every company developing new technology had such a partner as Skanska at the beginning of its journey - emphasizes Bartosz Bursa, COO Saule Technologies. Scandinavian companies share common values which influence the creation of solutions that foster the achievement of ambitious goals to protect the planet and its inhabitants. This resonated strongly with the participants of the conference.
Bartosz Bursa, COO Saule Technologies
SPCC e-magazine
- Business and government climate partnerships are key to introducing the changes needed, while leading to the innovative solutions we need so desperately now to accelerate the pace of the green transformation. summarized Agnieszka Zielińska, SPCC.
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FROM MEMBERS
Support for offshore wind farms On 22nd of January 2021 Poland’s President Andrzej Duda has signed the Offshore Act into law, which regulates the development of offshore wind farms in the Polish Baltic Sea. The offshore sector has been waiting for these legal regulations to come into force for a long time.
Regulatory Office. At this stage, support will be given to farms with a total capacity of up to 5.9 GW. Requests filed as complete will be given the right to have the negative balance covered on the “first come, first served” basis. The projects that will be able to take part in this stage are the ones which are highly advanced in the investment process. Then, after 30 June 2021 the support will be granted at competitive auctions. The auctions will be settled according to the pay as bid principle, and the winning bid will be the one with the lowest price. Auctions of 2.5 GW of capacity are to be carried out in 2025 and 2027.
In Poland, despite the fact that permits for the construction of artificial islands have been issued for several years ago and there is support for RES installations, no wind farms have been launched in the Baltic Sea so far. The situation is to be changed by a separate support system, dedicated only to installations used to generate electricity from offshore wind. The regulations provide for a two-stage support scheme allowing for significant acceleration of an investment process of the offshore wind farms in the Polish exclusive economic zone. In both stages of the support scheme, producers will apply for the right to cover the negative balance. In practice, it means covering the difference between a market price of energy and a price which will make it possible for producers to cover the costs of generating energy offshore. At first, the support will be granted at the producer’s request via an administrative decision issued by the President of the Energy SPCC e-magazine
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All producers who intend to take part in an auction will have to go through a prequalification process. The pre-qualification process will consist in filing by the producer or its representative of a request for admittance to take part in the auction scheme, together with originals or certified copies of the documents specified in the act, including, i.a., a promise of connection or a connection agreement, a final decision on environmental conditions for a given offshore wind farm, a final and valid permit to erect and exploit artificial islands, a substantive and financial schedule of the offshore wind farm construction, and a plan of the supply chain of materials and services. On the basis of the request, the President of the Energy Regulatory Office will issue a certificate admitting to the auction. The promise of 25 years of support means that we will face a period of rapid development of Polish wind energy in the Baltic Sea. However, the above provisions shall go through the full legislative procedure. Numerous Polish and Scandinavian companies operating in this sector await their final shape. Paweł Nowak Attorney-at-law, Partner in Peter Nielsen & Partners Law Office pn@pnplaw.pl 12
FROM MEMBERS
Ericsson study: carbon footprint of digital devices Some people say that the carbon footprint of computer gaming is comparable to that of traveling by plane. Others question the climate impact of streaming platforms or social media. When the world has to halve its overall carbon footprint every decade, a proper understanding of the carbon footprint of specific activities is crucial for development.
“The concept of a carbon footprint goes beyond the mere electricity consumption of products. It covers the emission of greenhouse gases throughout the life cycle of a product - from obtaining raw materials, through production, assembly and transport, to operation and disposal of the device. To be more precise, the ICT sector’s carbon footprint covers both mobile and fixed networks, data centers and corporate networks, as well as all devices such as phones, computers, small routers, new Internet of Things (IoT) devices and more. In this way, for 20 years, we have been trying to research and describe the environmental impact of new technologies” says Marcin Zych, an expert from Ericsson.
Press materials Ericsson
Streamed video and internet surfing compared to electricity consumption of other activities
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FROM MEMBERS What is your carbon footprint generated while watching movies on streaming platforms? According to data analyzed by Ericsson, streaming 400 two-hour movies on a laptop connected to an external screen would use approximately as much electricity as a modern refrigerator during a year. For comparison, using the same amount of electricity, you can stream 2,900 movies on your smartphone. In turn, the electricity used by an electric car over a distance of just 600 meters is equal to the electricity consumption of streaming a 2-hour video on a laptop (including network and data centers). “Streaming a two-hour video file on a laptop requires much less electricity than an older solution like watching video locally on DVD or Blu-ray discs. In the beginning, consumers had to go to the rental shop to get their favorite movie. They also had to rent or buy an appropriate player to watch the movie on the TV screen. Today, in many homes
connected to the network, you can easily stream a movie to almost any device” explains Marcin Zych.
Data centers use as much energy as the Netherlands Currently, we often store data in the cloud rather than on private devices. From a carbon footprint perspective, looking at the entire product life cycle, this is a better solution. The cloud and all data available on the Internet are part of the data centers that are included in the overall ICT carbon footprint. Data storage is only a small portion of that footprint. Data centers used by Internet users consumed approximately 110 TWh in 2015, which accounted for approximately 0.5 percent of global energy consumption. If these data centers were to be regarded as a country, their electricity consumption would be the same as the consumption of the Netherlands. This country ranks 32nd in electricity consumption.
Press materials Ericsson
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FROM MEMBERS The ICT sector is responsible for 1.4% of greenhouse gas emissions The total carbon footprint of the ICT sector life cycle is around 730 million tonnes of CO2 equivalent (Mt CO2-eq) or 1.4% of total global greenhouse gas emissions. Rapid rate of digitization and continuous increase in data traffic may raise questions about how the ICT carbon footprint may change in the near future, especially with the construction of larger data centers and the launch of new communication networks. Ericsson’s analysis shows that the increase of the amount of transmitted data does not entail an increase in energy consumption. Since 2010, total data traffic has increased approximately tenfold and electricity consumption in the ICT sector has remained unchanged. Improving the energy efficiency across the whole sector, along with the process of replacing larger devices with smartphones, continues to reduce the carbon footprint of digital technologies, despite continuous development and an increasing number of users. “ICT solutions, including 5G, the Internet of Things, machine learning and automation, have great potential to reduce carbon dioxide emissions worldwide, in many sectors and industries. We estimate that existing digital solutions can reduce global carbon emissions by up to 15%. The ICT sector is a wild card of the economy - in the right terms, digital technologies can be the main tool for implementing low-carbon and circular solutions in all sectors of the
Press materials Ericsson
economy. However, if misused, it can increase carbon dioxide emissions. The appropriate use of available opportunities will have a significant impact on whether the world manages to limit global warming.” sums up Marcin Zych, an expert form Ericsson. *** The data used in the material comes from the Ericsson report „A quick guide to your digital carbon footprint”. The full version of the report available at: https://www.ericsson.com/en/ reports-and-papers/industrylab/reports/a-quickguide-to-your-digital-carbon-footprint
Carbon footprint comparison between the aviation and digital sectors
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FROM SCANDINAVIA
Nordic Service Delivery Innovations – from Outsourcing to Botsourcing Over the past 15 years, we have been observing the dynamic evolution of global services market, reflected also in the Nordic Corporate communities. Many renowned brands from Finland, Sweden, Denmark and Norway have been outsourcing some operational tasks to be delivered in nearshore locations of Central Europe like Poland, Lithuania, Czech Republic or Hungary. In order to take advantage of competitive cost, service efficiency achieved by improvement/optimization and multilingual talent pools, thousands of processes have been migrated to the shared services centres (SSC) that employ over 300 000 persons in Poland. In the past 5 years, modern technologies have been raising their importance in the customer value delivery chain, and Nordic companies have been actively taking part in this transformation. In order to achieve best efficiency of the service, organizations started to invest not only in best talents, resources, skills and competences possessed by their workers, but also top technological solutions that are able to enhance their workforce capabilities. Taking advantage of digital service delivery means allows to achieve even more sustainable and efficient hybrid workforce. Nordic companies have been forerunning the cutting-edge digital transformations with the use of Robotic Process Automation (RPA), understood as a software programme designed for automating some business processes. It allows to free employees from performing the most repetitive, high-volume and mundane tasks that software robots can process 24/7, also during holiday and vacation periods. When software robots perform the boring and frustrating tasks previously performed by humans, the employees can focus on more demanding and interesting duties. Such hybrid workforce (digital + human) allows to achieve the best mix of service delivery that brings rapid and impressing results customer value.
Damian Kedziora, Doctor of Industrial Engineering and Management graduated from Lappeenranta University of Technology, Finland. For the last 7 years, professionally engaged indigital transformations of BPO/SSC sector. Currently running RPA implementations for Nordic customers as IA Service Manager at NORIAN Helsinki: www.norian.eu/robotics
SPCC e-magazine
RPA software market is growing rapidly and very strongly, with more and more vendors, yet only a few top ones. According to three key research agencies researching global services market: Forester, Everest Group and Gartner, in 2019 the best environment for building, deploying and running software robots is UiPath. Valuated for $7 billion, the company has been enjoying very impressive growth across
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FROM SCANDINAVIA
hundreds of customers and partners globally. It is interesting to mention that the Helsinki Team of Intelligent Automation by NORIAN have been the 3rd partner of UiPath in the history, taking part in the development of the global RPA technology from the very beginning. Since 2014, the organization have been implementing various solutions for companies of Nordic and Central Europe, now eagerly entering the new era of intelligent technologies streamlining processes across all business domains.
exciting times are coming that will enable us to implement more and more sophisticated solutions to further improve modern service deliveries in Europe. In the challenging times of COVID-19 pandemic, RPA market is most likely going to boost further, as many nations and organizations shall embark on their fast-track digital transformation journey. Securing liquidity and operational continuity in the first place, companies will need to boldly move forward with innovative solutions and initiatives. Possibility of remote deployment and management of software robots will allow businesses to minimize the risk of service deliveries’ ambiguity. Investments in innovations, including RPA deployment shall certainly accelerate the strength and further growth of many companies, making their service delivery more sustainable, disruption resilient and cost effective in the long run.
Intelligent bots of the future will be able to perform cognitive tasks involving decision making and interactions with end users. RPA is going to be enhanced with advanced machine learning (ML), optical character recognition (OCR), voice recognition, elements of blockchain. Every process and business context requires different solutioning and has multiple aspects impacting business case. There is no doubt thought that
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www.piql.com 17 poland@piql.com
FROM MEMBERS
Lucja Kalkstein | Eryk Sp. z o.o.
First Place Winner
Katarzyna Szota | Embassy of Sweden in Warsaw Second Place Winner
SPCC 2020 Photo Contest Scandinavian Inspirations Joanna Lipowczan | Skanska S.A.
Third Place Winner
has been decided! Meet the winners, whose photos have been included in the SPCC calendar for 2021. We would like to thank all the participants for their involvement and beautiful photos they wanted to share with us.
Joanna Suszczyk | Willis Towers Watson Polska
Soren Olsen | Cushman & Wakefield Polska
SPCC e-magazine
Jolanta Wilkońska | Handelsbanken
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FROM MEMBERS
Małgorzata Zielińska | Kinnarps Polska
Mateusz Płoszaj-Mazurek | Bjerg Arkitektur Polska
Thank you for your generous sponsorship of prizes for the winners of SPCC 2020 Photo Contest:
Piotr Jackowski | DZP
Anna Dziublinska-Walczuk | Danske Bank
Jarosław Skrzyniarz | Kinnarps Polska
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Agnieszka Gadomska | Danske Bank
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