Washington State Ferry App Proposal

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Usability Test

HAMBURGER MENU SCREEN

12:34 PM

Is this what you expected to see when you accessed this navigation source?

WSF app

Is it clear what you can do from this menu?

Vessel Alerts Watch

Mukilteo > Clinton

Cameras Mukilteo to Clinton Wednesday, March 5th, 2014:

Schedule Training drill scheduled for 3:30

pm. May cause delays in take-off

& arrival times. Please plan Alerts accordingly. Thank you for your patience.

Is there anything here that you expected to see, that you don’t? Great, let’s continue. Where do you want to go next?

FaresLast&Updated Ticketing Mar. 5th, 2014 @ 2:15pm Seattle to Bainbridge > Fares & Tickets

Wednesday, March 5th, 2014: Expect delayed take-off for the 11:00 am ferry from Seattle due to > Use your ORCA pass emergency vehicle loading request. Thank you for your Change Route patience. > Vehicle Reservations

Last Updated Mar. 5th, 2014 @ 10:15am

Settings Refreshed every 15 sec.

Seattle to Bainbridge

FARES & TICKETING MENU

12:34 PM

What do you think your options on this screen are? What do you want to do first?

WSF app

Do you find the icons indicative?

Mukilteo > Clinton

Is it clear to which ferry route this info applies?

Passenger Fares 12:34 PM

Car & Driver

Motorcycle Schedule Vessel Watch Vehicle length-based Alerts Cameras

What do you think will happen if you push the ‘X’ in the top right corner of the screen? Great, let’s continue. Where do you want to go next?

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