April - June 2023

Life Moving Forward

CEO’s Message: Let’s Make a Deal Go Independence. Kindness. Oneness. VA Prompt Payment Update ...and so much more!

THE NMEDA MAGAZINE

See pg. 34

Communication Module: Streamlines customer communications for greater efficiency and better overall service

Service Module: Adds photos and videos to increase customer trust while protecting your dealership

Installation Module: Drives quality to every mobility installation

Training Module: Enables techs to become more efficient

Risk Management Module: Provides documentation to protect your dealership

Auditing Module: Allows you to audit any installation from your computer

BOARD OF DIRECTORS

Christian Quandt, President Advanced Wheels

33 Bradley Park Road East Granby, CT 06026 860.653.8064 phone christian@advancedwheels.com

Dan Walsh, Vice President Bussani Mobility 500 Central Avenue Bethpage, NY 11714 516.938.5207 phone dwalsh@wegetyouthere.com

Eric Mansfield, Secretary MobilityWorks

810 Moe Drive Akron, OH 44310 800.638.8267 phone eric.mansfield@mobilityworks.com

Catherine Martin, Treasurer Ilderton Conversions 701 South Main Street High Point, NC 27260 336.841.6100 phone cmartin@ilderton.com

Steve Dawson, Component Manufacturer Rep. Harmar Mobility

1500 Independence Blvd, Suite 200 Sarasota, FL 34234 800.833.0178 phone steve.dawson@harmar.com

Todd Navarrete, Manufacturer Rep. VMI

5205 S. 28th Place Phoenix, AZ 85040 800.348.8267 phone toddn@vantagemobility.com

Chad Blake, Past President Arch Retail Group 500 Northwest Plaza Drive, Suite 900 St. Louis, MO 63074 (314) 989-1010 phone chad.blake@braunability.com

Russ Newton, Canadian President Sure Grip 4850 Route 102 Upper Kingsclear, NB E3E 1P8 800.506.6666 phone russ@suregrip-hvl.com

Eva Richardville, Allied Health Professional Rep. Therapeutic Mobility Services, Inc. 311 N. Airport Office Park Fort Wayne, IN 46285 260.417.8399 phone eva@theramobility.net

Trevorr Jurgensen, Rep. at Large 1 MobilityWorks 810 Moe Drive Akron, OH 44310 800.638.8267 phone trevorr.jurgensen@mobilityworks.com

Ron Mohr, Rep. at Large 2 Clock Mobility 603 N Waverly Road Lansing, MI 48917 517.272.4488 phone ronm@clockmobility.com

Corey Kupsh Rep. at Large 3 A & J Mobility 333 Washington Street Valders, WI 54245 920.775.4104 phone coreyk@aandjvans.com

Tammy Johnson Rep. at Large 4 Superior Van & Mobility 1506 Lakeshore Court Louisville, KY 40223 502.447.8267 phone tjohnson@superiorvan.com

NMEDA STAFF DIRECTORY

Danny Langfield CEO danny.langfield@nmeda.org

Kristen Clevidence Quality Program Manager kristen.clevidence@nmeda.org

Mikala Ballard Membership & Administration Coordinator mikala.ballard@nmeda.org

Chuck Hardy Director of Quality & Compliance chuck.hardy@nmeda.org

Trevor Jennings Director of Partner Relations trevor.jennings@nmeda.org

Amy Lane Director of Education, Training & Conference amy.lane@nmeda.org

Katie McDonald

Director of Communications & Social katie.mcdonald@nmeda.org

Marilyn Myers

Senior Bookkeeper marilyn.myers@nmeda.org

Amy Schoppman

Director of Government Relations & Public Policy amy.schoppman@nmeda.org

NOTE FROM THE EDITOR

As you’re well aware, the guiding force behind the efforts of the association is our Three-Year Strategic Plan. This plan, developed and approved by the NMEDA board of directors, includes the five goals listed below.

You’ll notice the icons below throughout this Circuit Breaker indicating the topic at hand supports one of these five goals. Visit www.nmeda.org/strategicplan for the full story.

Quality & Safety

Ensure that quality and safety is the standard for all members.

Advocacy

Protect and advance the auto mobility industry through government and industry relations.

Industry

Data

Establish NMEDA as the preeminent source for aggregating and reporting on industry data, trends, and evolution.

Education & Training

Provide our members and partners with quality education.

Association Excellence

Maintain operational excellence in serving members and advancing the strategic plan.

Another year behind us and a positive look forward to 2023 and beyond! What a difference a year can make with more in-person contact with organization members and mutual customers Whether you are on the manufacturing side, mobility dealership/service side, or direct consumer evaluation/training side of the fence, we can all agree that things are definitely looking up.

With two successful post-covid colocated conferences completed, I am extremely excited to report that allied health attendees with whom I have spoken were very pleased with

Collaboration, Colocation—Keep it Coming!

By Eva Richardville, OTR, ATP, CDRS, CAPS ALLIED HEALTH PROFESSIONAL REPRESENTATIVE, NMEDA

the quality of the Auto Mobility Expo exhibit hall experience compared to past years. More to see and more information to be had is the consensus, and that’s a win-win in my book!

The colo has been especially beneficial to those working in private practice driver rehab programs where you can often feel like you are out there in “no-man’s land” when you have questions about equipment and installation options. The last Auto Mobility Expo was buzzing with allied health practitioners who were new to the field and needing just the kind of infusion of knowledge that is best delivered by collaboration.

I look forward to my second term serving on the NMEDA Board and continuing to offer the allied health practitioners’ perspective to advance the field of automobility. See you all in Kansas City!

2022 Auto Mobility Expo Charlotte, NC

Eva, with other attendees at the Colo Reception.

AROUND THE INDUSTRY

Members Give the GIft of Independence

A trio of NMEDA member companies recently came together to give Tracie and Darrell Ridgeway a very special Valentine’s gift.

BraunAbility, Superior Van & Mobility, and Toyota Mobility, along with Huntington Bank, donated a brand-new wheelchair accessible vehicle to the Indiana couple. Tracie and Darrell, who were known for taking long road trips on their Harley Davidson motorcycle, had now found themselves without the ability to travel together at all. That will all change with a wheelchair-accessible vehicle.

There’s nothing NMEDA loves more than seeing our members work together!

Just a Name Change

Last month, Ability Center announced it will re-brand its 18 locations to United Access. According to the release, this brings United Access locations to 50 across the US making it the second largest retailer of wheelchair accessible vehicles in the country.

The rebranding has begun on the company’s digital channels and will continue in the stores over the next several months. United Access and its 50 locations will all fall under the BraunAbility Arch Retail family of brands.

ICYMI: NMEDA Trade Show Materials Refresh

Just like mobility equipment, when it comes to our marketing materials—one size does not fit all! Last year, NMEDA analyzed how we represent the industry at conferences and trade shows and adjusted our strategy to make a bigger impact through personalized booth materials for each of our main partners/events. We also prioritized having a vehicle on display whenever possible, to stand out and educate attendees in a way that a paper handout alone cannot.

We focused on CEUs, the dealer locator, and our safetyreviewed vehicles listings to hit home about the importance of using NMEDA-member dealers and manufacturers for all things auto mobility.

To further refresh our marketing efforts, over the next two years NMEDA staff will be updating all of our marketing materials—think brochures, flyers, videos—as a part of our latest strategic plan. We just finalized the first new handout to be used with allied health professionals.

Stay tuned as we further elevate NMEDA’s members through consistent branding and messaging that supports the association’s goals.

NMEDA DEALER MEMBERS

UNITED STATES ALABAMA

Griffin Mobility

213 Chestnut Street NW

Hartselle, AL 35640

(256) 751-1365

1

Gulf States Mobility

1647 Coosa River Parkway

Wetumpka, AL 36092

(334) 514-6590

1, 2, 3

High Tech Mobility LLC

3351 Warrior River Rd

Hueytown, AL 35023-1304

(205) 491-2109

1, 3

MobilityWorksBirmingham 3747 Pine Lane SE

Bessemer, AL 35022

(205) 426-8261

1, 3

MobilityWorks - Huntsville

2150 Meridian Street North Huntsville, AL 35811

(234) 542-3022

1, 3

Superior Van & MobilityMontgomery

2015 Eastern Blvd. Montgomery, AL 36117

(334) 244-1011

1, 3

Sylacauga Handicapped Inc

40811 US Hwy 280

Sylacauga, AL 35150

(256) 249-3717

1, 2, 3

ARIZONA

A.D.E. Industries, Inc. 3621 S Palo Verde

Tucson, AZ 85713

(520) 571-7156

1

United Access - Goodyear 13765 W Auto Drive Suite 125 Goodyear, AZ 85338

(623) 242-0552

1, 3

United Access - Phoenix 23606 N 19th Ave

Phoenix, AZ 85085

(623) 879-0800

1, 3

United Access - Tucson 4720 N La Cholla Blvd Suite 150

Tucson, AZ 85705 (520) 293-3596

1, 3

United Access - Chandler 1825 E Germann Road Suite 24 Chandler, AZ 85286 (480) 999-5939

1, 2, 3

United Access - Scottsdale 14885 N 83rd Pl., Ste 105 Scottsdale, AZ 85260 (480) 941-4800

1

ARKANSAS

MobilityWorks - Bryant 3418 Main St Suite 400 Bryant, AR 72022 (501) 794-3100

1, 3

Superior Van & MobilityFayetteville 2887 N College Ave Suite B Fayetteville, AR 72703 (479) 521-8433

1, 3

Superior Van & MobilityJonesboro 2421 Sunny Meadow Drive, Ste D Jonesboro, AR 72401

(870) 933-7270

1, 3

Superior Van & MobilityNorth Little Rock 7323 Cock of the Walk St Suite B North Little Rock, AR 72113 (501) 725-9070

1, 3

CALIFORNIA

United AccessSacramento 6550 Freeport Blvd Suite A Sacramento, CA 95822

(916) 392-1196

1, 3

United Access - San Bernadino 711 S Allen St San Bernardino, CA 92408

(909) 383-3883

1, 3

United Access - San Diego

4797 Ruffner Street

San Diego, CA 92111

(858) 541-0552

1, 3

United Access - Santa Rosa

3285 Santa Rosa Avenue

Suite A

Santa Rosa, CA 95707 (707) 575-6997

1, 3

United Access - Stanton

11600 Western Avenue

Stanton, CA 90680 (714) 890-8262

1, 3

Economy MedicalLifestyle Mobility

2355 Whitman Rd Ste F

Concord, CA 94518-2542 (925) 671-4800 1

Gary E. Colle, Inc./dba

Goldenboy of San Diego

12130 Dearborn Place

Poway, CA 92064 (858) 748-9414

1, 3

MobilityWorks - Chico

7 Three Sevens Lane

Chico, CA 95973 (800) 225-7361

1, 3

MobilityWorks - Fresno

120 North Diamond Street

Fresno, CA 93701 (559) 268-9394

1, 3

MobilityWorks - Hawthorne

3403 Jack Northrop Ave

Hawthorne, CA 90250 (310) 432-0700

1, 3

MobilityWorks - Oakland 1822 Embarcadero Avenue

Oakland, CA 94606

(510) 927-2860

1

MobilityWorks - Pasadena 325 North Altadena Drive

Pasadena, CA 91107

(626) 584-8181

1, 3

MobilityWorks - Riverside 7239 Indiana Avenue

Riverside, CA 92504

(951) 686-3152

1, 3

MobilityWorksSacramento

3127 Fite Circle Suite B

Sacramento, CA 95827

(800) 225-7361

1, 3

MobilityWorks - San Diego 8130 Parkway Drive

LaMesa, CA 91942

(619) 474-4072

1

MobilityWorks - San Francisco 890 Cowan Road Suite B Burlingame, CA 94010 (800) 225-7361

1, 3

MobilityWorks - Santa Clara 1245 Laurelwood Rd Santa Clara, CA 95054 (888) 473-5402

1, 3

MobilityWorks - Van Nuys 7720 North Sepulveda Blvd Van Nuys, CA 91405 (888) 473-5402

1, 3

SACVANS Mobility 5821 Florin Perkins Rd Sacramento, CA 95828 (916) 381-8267

1

COLORADO

Colorado Fleet & Mobility, dba Mobility of Denver 2311 S Platte River Drive Denver, CO 80223 (844) 289-2635

1, 3

Frontier Access & Mobility Systems, Inc. - Fort Collins 819 E. Mulberry St. Fort Collins, CO 80524 (970) 223-8267

1

Mobility Driven 832 Nth Crest Unit B Grand Junction, CO 81506 (970) 712-1435

1

MobilityWorks - Aurora 1640 S Abilene St Aurora, CO 80012 (720) 640-9989

1, 3

United Access - Colorado Springs

6285 Corporate Dr Colorado Springs, CO 80919 (877) 501-8267

1, 3

United Access - Highlands Ranch 5910 E County Line Rd Highlands Ranch, CO 80126 (877) 501-8267

1, 2, 3

United Access - Wheat Ridge

9500 W 49th Ave Ste C107 Wheat Ridge, CO 80033

(877) 501-8267

1, 2, 3

CONNECTICUT

Advanced Wheels - East Granby

33 Bradley Park Road East Granby, CT 06026 (860) 653-8064

1, 2, 3

Advanced Wheels of Technology

650 Coe Avenue Suite 2 East Haven, CT 06512 (203) 800-8064

1

MobilityWorks - East Hartford 104 Pitkin Street

E. Hartford, CT 06108 (860) 282-8202

1, 3

DELAWARE

MobilityWorks - Bear 1010 Contractors Way Bear, DE 19701 (302) 613-7555

1, 3

NuMotion/Spinlife

773 South DuPont Hwy New Castle, DE 19720 (302) 836-4110

1

FLORIDA

United Access - Orlando 4401 Edgewater Dr Orlando, FL 32804-1215 (407) 751-4158

1

United Access - Sarasota 5611 S Tamiami Trl Sarasota, FL 34231-4140 (941) 706-4687

1, 3

Advanced Driving Systems, Inc.

662 Capital Cir NE Tallahassee, FL 32301 (850) 671-2300

1, 2, 3

Auto Express South 4852 Palm Beach Blvd Fort Myers, FL 33905 (239) 693-4000

1, 4

Custom Mobility

7199 Bryan Dairy Road

Largo, FL 33777 (727) 539-8119

1, 3

Mike Erdman Mobility

4650 US Highway 520

Cocoa, FL 32926 (321) 636-8887

1

Mobility Transportation Systems

4010 East Hillsborough Ave. Tampa, FL 33610 (813) 246-9116

1, 2, 3

MobilityWorks - Clermont 20354 US Highway 27

Clermont, FL 34715 (352) 322-2256

1, 3

MobilityWorks - Daytona

364 Destination Daytona Ln Ormond Beach, FL 32137 (386) 586-5495

1, 3

MobilityWorks - Fort Lauderdale 5601 Powerline Road Suite 104 Fort Lauderdale, FL 33309 (954) 974-7028

1

MobilityWorks - Fort Myers 12530 Metro Parkway Fort Myers, FL 33966 (239) 275-1900

1

MobilityWorksJacksonville 2727 St Johns Bluff Road S Jacksonville, FL 32246 (904) 281-0111

1, 3

MobilityWorks - Lake Worth

1925 10th Ave N Unit 1

Lake Worth, FL 33461 (561) 586-1997

1, 3

MobilityWorks - Largo 8203 Ulmerton Road

Largo, FL 33771

(727) 521-4248

1, 3

MobilityWorks - Miami

5201 NW 77th Ave

Suite 100

Miami, FL 33166

(305) 234-0071

1, 3

MobilityWorks - Ocala

7265 SW 62nd Ave Unit 1

Ocala, FL 34476

(352) 300-1173

1

MobilityWorks - Orlando

7260 Narcoossee Road

Orlando, FL 32822

(407) 674-8778

1, 3

MobilityWorksTallahassee

1505 Capital Circle NW

Tallahassee, FL 32303

(850) 224-4383

1

MobilityWorks - Tampa 8706D East Broadway Avenue

Tampa, FL 33619 (813) 628-4255

1, 3

Ocean Conversions & Mobility

750 East Sample Road

Bldg 1 Suite 3

Pompano Beach, FL 33064 (954) 942-6033

1, 2, 3

Ocean Conversions of Fort Myers Inc 5751 Zip Drive Ft. Myers, FL 33905 (239) 936-6333

1, 2, 3

Superior Van & MobilityPensacola 6260 Technology Dr. Ste B

Pensacola, FL 32505

(850) 378-8914

1, 3

Team Adaptive - Pensacola 3618 N Pace Blvd

Pensacola, FL 32505

(850) 332-1688

1, 3 ___________________________

GEORGIA

Adaptive Driving Solutions 3585 Riverwatch Parkway

Augusta, GA 30907

(706) 364-2688

1, 2, 3

Custom Mobility Van & Lift Sales & Svcs. LLC 315 Whitehead Rd

Athens, GA 30606

(706) 353-1099

1, 3

MobilityWorks - Atlanta 3700 Dekalb Technology Pkwy

Doraville, GA 30340

(470) 427-0696

1, 3

MobilityWorks - Marietta 1255 Kennestone Circle Suite 100 Marietta, GA 30066

(800) 444-9100

1, 3

MobilityWorks - Savannah 3938 Ogeechee Road

Savannah, GA 31405 (912) 233-1050

1

R & R Van Lift Sales & ServiceAthens 164 Commerce Blvd Athens, GA 30606 (470) 276-6282

1

R & R Van Lift Sales & ServiceConyers 2130 Sigman Road Conyers, GA 30012 (770) 483-0767

1, 2, 3

HAWAII

Soderholm Mobility 2044 Dillingham Blvd Honolulu, HI 96819

(808) 834-1417

1, 3

ILLINOIS

Bettenhausen Auto 8355 W 159th St

Tinley Park, IL 60477-1220 (708) 532-2665

1

MobilityWorks - Niles 9207 N Milwaukee Ave Niles, IL 60714

(847) 673-4300

1, 3

MobilityWorks - Plainfield 23855 W Andrew Road Plainfield, IL 60585

(888) 473-5402

1, 3

MobilityWorks - Villa Park 155 East North Avenue Villa Park, IL 60181

(888) 473-5402

1, 3

1 = Mobility Equipment Installer 2 = Structural Vehicle Modifier 3 = High Tech Driving Systems Installer

NMEDA DEALER MEMBERS

Personal MobilityChampaign

1109 Parkland Ct

Champaign, IL 61821

(217) 398-1188

1, 3

Personal Mobility - Peoria 7611 N Harker Drive

Peoria, IL 61615 (309) 966-3089

1, 3

Personal MobilitySpringfield 2924 N Dirksen Parkway

Springfield, IL 62702 (217) 544-2699

1, 3

Southern Bus and Mobility - Breese 12950 Koch Lane

Breese, IL 62230 (618) 526-4131

1, 3

INDIANA

MobilityWorks - Merrillville 1710 W 81st Avenue

Merrillville, IN 46410 (234) 200-1339

1, 3

Superior Van & MobilityEvansville

3414 Interstate Drive

Evansville, IN 47715

(812) 402-8267

1, 3

Superior Van & MobilityFishers

13095 Parkside Drive

Fishers, IN 46038 (317) 436-6722

1, 3

Superior Van & MobilityFort Wayne 2218 Contractors Drive Fort Wayne, IN 46818 (260) 497-8267

1, 3

Superior Van & MobilityIndianapolis 5410 South Madison Ave Indianapolis, IN 46227 (317) 781-6900

1, 3

Superior Van & MobilitySouth Bend

4246 Meghan Beeler Ct. Suite 1 South Bend, IN 46628

(574) 271-1175

1, 3

IOWA

MobilityWorks - Grimes 3450 SE Miehe Dr

Suite 1

Grimes, IA 50111 (501) 795-3100

1, 3

Siebert Mobility of Iowa LLC 3554 Dolphin Drive Iowa City, IA 52240 (319) 351-3159

1, 3

KANSAS

Banner Mobility Resources Inc.

231 SE 53rd St Ste C Topeka, KS 66609 (785) 235-3070

1

Kansas Truck Mobility 8846 West Monroe Circle

Wichita, KS 67209 (316) 722-4291

1

United Access - Lenexa 7921 Bond St

Lenexa, KS 66214 (877) 501-8267

1, 3

KENTUCKY

Superior Van & MobilityLexington 761 East New Circle Road

Lexington, KY 40505

(859) 253-1832

1, 3

Superior Van & MobilityLouisville

1506 Lakeshore Court

Louisville, KY 40223 (502) 447-8267

1, 3

LOUISIANA

FastServ Medical - Bossier

1329 Driftwood Drive

Bossier City, LA 71111

(318) 741-9586

1, 3

Fastserv Medical - Monroe

112 Summer Lane

West Monroe, LA 71291

(318) 396-3366

1, 3

Superior Van & MobilityBaton Rouge

12329 Industriplex Blvd

Baton Rouge, LA 70809 (225) 663-8830

1, 3

Superior Van & MobilityNew Orleans

1901 Westbank Expressway Suite 500

Harvey, LA 70058 (504) 684-2100

1

MAINE

MobilityWorks - Bangor 1766 Hammond St

Hermon, ME 04401-1119 (888) 473-5402

1

MobilityWorks - Gray

32 Lewiston Road Unit 2B Gray, ME 04039 (207) 657-6664

1, 3

MARYLAND

All Mobility Store LLC 8999 Ocean Hwy Delmar, MD 21875 (410) 543-4323

1, 3

BEDCO Mobility

6300 Falls Rd Unit 2

Baltimore, MD 21209 (410) 825-1440

1

Jerry’s Mobility 8001 Belair Rd

Baltimore, MD 21236-3709

(410) 661-5700

1

Koons Ford of Annapolis 2540 Riva Road

Annapolis, MD 21401

(410) 224-2100

1, 3

MobilityWorks - Baltimore 2601 N Rolling Road

Windsor, MD 21244

(443) 384-0080

1

MobilityWorks - Beltsville

11409 Maryland Avenue

Beltsville, MD 20705 (727) 521-4248

1, 3

Oneness Mobility Service LLC 7701 Penn Belt Drive Forestville, MD 20747

(301) 568-6686

1, 2, 3

The Customizers, Inc. 14133 Pennsylvania Ave

Hagerstown, MD 21742 (301) 797-7727

1

Total Mobility Services Inc - Frederick

5411 Yukon Court Suite B Frederick, MD 21703 (240) 490-7840

1, 3

MASSACHUSETTS

Adaptive Mobility Equipment, Inc. 1551 Fall River Ave

Seekonk, MA 02771 (508) 336-2556

1, 3

Advanced Wheels - North Oxford 6 Boulder Pkwy North Oxford, MA 01537 (508) 731-0073

1

MobilityWorks - North Attleboro 57 George Levin Drive N. Attleboro, MA 02760 (508) 643-0605

1, 3

MobilityWorks - Norwood 560 Boston Providence Highway Norwood, MA 02062 (781) 278-8885

1, 3

MobilityWorks - Woburn 299 Washington Street Suite H Woburn, MA 01801 (339) 298-5650

1, 3

MICHIGAN

Access Mobility Center 7620 Eastman Avenue Midland, MI 48642 (989) 633-6100

1

Clock Mobility - Grand Rapids 6700 Clay Ave Grand Rapids, MI 49548 (616) 698-9400

1, 2, 3

Clock Mobility - Lansing 603 N Waverly Rd Lansing, MI 48917-2800 (517) 272-4488

1

Clock Mobility - Traverse City

587 W Blue Star Drive

Traverse City, MI 49684

(231) 943-9890

1

Creative Mobility GroupByron Center 7740 Clyde Park Avenue SW

Byron Center, MI 49315 (616) 583-9730

1

Creative Mobility GroupMadison Heights

32217 Stephenson Hwy

Madison Heights, MI 48071 (248) 577-5430

1, 3

Creative Mobility Group, Inc. - Wayne 33073 Michigan Avenue Wayne, MI 48184

(734) 595-4400

1, 3

MobilityWorks - Detroit

1604 East 14 Mile Road

Madison Heights, MI 48071

(888) 473-5402

1, 3

MobilityWorks - Saginaw

8175 Gratiot Road

Saginaw, MI 48609 (888) 473-5402

1, 3

Superior Van & MobilityAnn Arbor

3858 Bestech Rd Ste A Ypsilanti, MI 48197-3294

(734) 802-5286

1, 3

MINNESOTA

Bert’s Truck Equipment of Moorhead, Inc. 3804 Hwy 75 North Moorhead, MN 56560 (218) 233-8681

1

Cummings MobilityAlbertville 6540 Jansen Ave NE

Albertville, MN 55301

(763) 497-0103

1, 2, 3

Cummings MobilityBurnsville

2511 West Hwy 13

Burnsville, MN 55337 (952) 435-8889

1

Cummings Mobility - Little Canada

2940 Rice St. Little Canada, MN 55113

(651) 633-7887

1

MobilityWorks - Roseville 1915 County Rd C West Roseville, MN 55113

(234) 312-2000

1, 3

MISSISSIPPI

Js Mobility Unlimited Inc 3880 Flowood Drive

Flowood, MS 39232

(601) 939-2112

1, 2, 3

Mobility Systems Inc 2857 Oak Grove Road

Hattiesburg, MS 39402 (601) 264-0609

1, 2, 3

Total Mobility Concepts LLC

2074 Cliff Gookin Blvd Tupelo, MS 38801 (662) 269-2068

1

MISSOURI

DW Auto & Home Mobility Specialties

1208 N Garth Ave

Columbia, MO 65203 (800) 568-2271

1, 2, 3

Southern Bus & Mobility Inc - Valley Park 80 South Highway Drive Valley Park, MO 63088 (636) 825-0700

1

United Access - Cape Girardeau 753 S Kingshighway St

Cape Girardeau, MO 63703 (877) 501-8267

1

United Access - Columbia 618 Jackson St

Columbia, MO 65203 (877) 501-8267

1, 3

United Access - Fenton 980 S Highway Dr Fenton, MO 63026 (877) 501-8267

1

United Access - Kansas City 8200 NW 97th Ter Kansas City, MO 64153 (877) 501-8267

1, 3

United Access - Springfield MO 1389 N Cedarbrook Ave Springfield, MO 65802 (877) 501-8267

1, 3

United Access - St. Louis (North) 9389 Natural Bridge Rd St Louis, MO 63134 (877) 501-8267

1, 2, 3

NEBRASKA

Mobility Motoring 7222 South 142nd Street

Omaha, NE 68138 (402) 884-3333

1, 3

MobilityWorks - Omaha 4044 South 60th St Omaha, NE 68117 (402) 991-2555

1, 3

Superior Van & MobilityOmaha 11147 Mockingbird Dr. Omaha, NE 68137 (402) 934-7826

1, 3 ____________________________

NEVADA

United Access - Las Vegas 6001 S Decatur Blvd Ste N Las Vegas, NV 89118 (702) 434-3030

1, 3

MobilityWorks - Las Vegas 3575 W Cheyenne Ave Suite #108

North Las Vegas, NV 89032-8257

(702) 876-9606

1, 3

NEW HAMPSHIRE

MobilityWorksLondonderry

54 Wentworth Avenue

Londonderry, NH 03053 (603) 437-4444

1, 2, 3

New England Motor Car Co Inc 13 River Road

Hudson, NH 03051 (603) 888-1207

1, 3

NEW JERSEY

Drive-Master Co., Inc. 37 Daniel Road West Fairfield, NJ 07004 (973) 808-9709

1, 2, 3

FTMobility 255 US Highway 46 West Saddle Brook, NJ 07663 (973) 546-1900

1

MobilityWorksCinnaminson 2303 Wallace Blvd Cinnaminson, NJ 08077 (888) 473-5402

1, 3

MobilityWorksFarmingdale 5105 State Route 33 Wall Township, NJ 07727 (888) 473-5402

1, 3

MobilityWorks - Highland Park 211 Woodbridge Ave Highland Park, NJ 08904 (732) 640-5350

1, 3

MobilityWorks - Woodbury 1549 Gateway Blvd Woodbury, NJ 08096 (888) 473-5402

1, 2, 3

NEW MEXICO

United AccessAlbuquerque 3825 Osuna Rd NE Ste 1 Albuquerque, NM 87109 (877) 501-8267

1, 2, 3

NEW YORK

Bussani MobilityBethpage 500 Central Ave

Bethpage, NY 11714 (516) 938-5207

1, 3

NMEDA DEALER MEMBERS

Bussani MobilityMamaroneck

501 Concord Avenue

Mamaroneck, NY 10543

(914) 835-8267

1, 3

Bussani Mobility TeamEast, LLC

401 E Middle Country Road

Smithtown, NY 11787

(631) 240-4128

1

MobilityWorks - Albany 1892 Central Avenue

Suite 25

Albany, NY 12205

(888) 473-5402

1, 3

MobilityWorks - Buffalo 3560 Sheridan Drive

Amherst, NY 14226

(716) 342-3530

1, 3

Tim’s Trim, Inc. 25 Bermar Park

Rochester, NY 14624

(585) 429-6270

1, 2, 3

United Access - Rochester 3760 West Henrietta Rd

Rochester, NY 14623

(585) 427-7220

1, 3

United Access - Syracuse

2211 Erie Blvd E

Syracuse, NY 13224

(877) 501-8267

1

NORTH CAROLINA

Care Solutions

110 B Edney Street

Hendersonville, NC 28792 (828) 698-9844

1

Ilderton Conversion Company

501 S Hamilton St High Point, NC 27260-7655 (336) 841-2020

1, 2, 3

Ilderton Conversion of Asheville

735 Dogwood Road

Asheville, NC 28806

(828) 670-1111

1, 3

Ilderton Conversion of Charlotte 1424 Archdale Drive

Charlotte, NC 28210

(704) 523-2022

1, 3

MobilityWorks - Charlotte 4025 Queen City Drive

Charlotte, NC 28208

(704) 399-0900

1, 3

MobilityWorks - Concord 4012 Dearborn Place NW

Concord, NC 28027

(704) 886-0868

1

Stalls Medical Inc dba

Adaptive Vans Inc 7980 Chapel Hill Road Suite 101 Cary, NC 27513

(919) 233-0732

1

Van Products - Raleigh 2521 Noblin Road

Raleigh, NC 27604

(919) 878-7110

1, 3

Van Products - Wilmington 394 N Green Meadow Drive

Wilmington, NC 28405

(910) 793-5661

1 OHIO

Columbus Mobility Specialists, LLC

6330 Proprietors Rd Suite C Worthington, OH 43085 (614) 825-8996

1, 2, 3

Key Mobility Services 1944 US State Route 68 North

Xenia, OH 45385

(937) 374-3226

1

Marietta Mobility Steves Vans & Accessories Unl 221 Pike Street

Marietta, OH 45750

(800) 690-4950

1, 2, 3

MobilityWorks - Akron 810 Moe Drive

Akron, OH 44310

(888) 473-5402

1, 3

MobilityWorks - Bedford Heights 5040 Richmond Rd.

Bedford Heights, OH 44146

(800) 951-6238

1, 3

MobilityWorks - Columbus 7233 Industrial Parkway

Plain City, OH 43064

(614) 873-1580

1, 3

MobilityWorks - Dayton 214 Valley Street

Dayton, OH 45404

(937) 963-0733

1, 3

MobilityWorks - Sharonville 11755 Mosteller Rd

Sharonville, OH 45241 (513) 791-4000

1, 3

MobilityWorks - Toledo 1020 Laskey Road

Toledo, OH 43612 (888) 473-5402

1, 3

OKLAHOMA

Handicapped Vehicle Services Unlimited 7434 East 46th Street Tulsa, OK 74145

(918) 622-8400

1

Mobility One Transportation 14720 East Admiral Place Suite AB Tulsa, OK 74116 (918) 437-4488

1

United Access - Oklahoma City 730 W Hefner Rd Oklahoma City, OK 73114 (877) 501-8267

1, 3

OREGON

United Access - Springfield 3574 Marcola Road Springfield, OR 97477

(541) 726-4001

1, 3

United Access - Wilsonville 9740 SW Wilsonville Road Suite 250

Wilsonville, OR 97070 (971) 224-5895

1, 3

United Access - Hillsboro 5170 NE Five Oaks Dr Hillsboro, OR 97124-5608 (877) 501-8267

1, 2, 3

United Access - Portland (East) 12905 NE Airport Way Portland, OR 97230 (877) 501-8267

1, 3

PENNSYLVANIA

Keller Wheelchair Lifts 197 Main Street Luzerne, PA 18709 (570) 288-1004

1, 2, 3

Keystone Coach Works 4786 Library Road Bethel Park, PA 15102 (412) 833-1900

1, 2, 3

MobilityWorks - Allentown 2200 South 12th St Suite 2210 Allentown, PA 18103 (888) 473-5402

1, 2, 3

MobilityWorks - Philadelphia 925 South Trooper Rd Norristown, PA 19403 (888) 473-5402

1, 2, 3

MobilityWorks - Pittsburgh 1012 Seco Road Monroeville, PA 15146 (888) 473-5402

1, 3

MobilityWorks - Robinson Township 5460 Campbells Run Rd Suite 100 Robinson Township, PA 15205 (412) 799-6929

1, 3

Palmiero Mobility 16165 Conneaut Lake Road Meadville, PA 16335 (814) 336-1061

1

Steffy’s Garage Inc dba SGI Mobility 235 W Main Street Leola, PA 17540 (717) 656-6065

1, 3

Team Toyota of Glen Mills 1050 Baltimore Pike Glen Mills, PA 19342-1013 (484) 845-7915

1, 3

Total Mobility Services IncBoswell

4785 Penn Avenue

Boswell, PA 15531

(814) 629-9935

1, 2, 3

Total Mobility Services IncHarrisburg

7917 Derry Street Suite 124

Harrisburg, PA 17111

(800) 558-7408

1, 3

PUERTO RICO

All Mobility Puerto Rico Inc

Carr 838 KM 1.8 Int Sector

Melia Leon

Guaynabo, PR 00969 (787) 398-3444

Equipos Pro Impedidos De

P.R., Inc.

Carr #1 Int R796 Km 10.4 Bo.

Bairoa La 25

Caguas, PR 00725

(787) 746-7667

1, 3

SOUTH CAROLINA

Ilderton Conversion of Charleston LLC

8550 Rivers Avenue

North Charleston, SC 29406

(843) 576-0414

1, 3

MobilityWorks - Columbia

3624 Fernandina Road

Columbia, SC 29210

(803) 828-5754

1

MobilityWorks - Greenville

563 Woodruff Road

Greenville, SC 29607

(864) 293-7171

1

MobilityWorks - Murrells Inlet

11816 Highway 17 Bypass

Murrells Inlet, SC 29576

(843) 268-4850

1, 3

SOUTH DAKOTA

MobilityWorks - Tea

200 East 1st Street

Tea, SD 57064

(605) 498-2200

1, 3

TENNESSEE

Apple Independence Mobility

1750 Lee Seminary Road

Cookeville, TN 38506

(877) 528-5788

1

MobilityWorksChattanooga 3614 Elwood Ln

Chattanooga, TN 37416-1769

(423) 308-8267

1, 3

MobilityWorks - Gallatin 1015 S Water Avenue

Gallatin, TN 37066 (651) 451-7373

1

MobilityWorks - Nashville 173 Industrial Drive

Lavergne, TN 37086 (615) 280-5058

1, 3

Superior Van & MobilityKnoxville

10640 Braden Dickey Lane

Knoxville, TN 37932

(865) 622-6550

1, 3

United Access - Memphis

2165 Hillshire Cir

Memphis, TN 38133

(877) 501-8267

1, 3

TEXAS

Access2Mobility, Inc.

12406 State Highway 155 S Tyler, TX 75703

(903) 592-6760

1, 3

American Lift AidsBeaumont

2310 Calder Ave

Beaumont, TX 77702

(409) 832-3400

1, 2, 3

American Lift Aids, Inc.Tyler 2407 W Southwest Loop 323

Tyler, TX 75701

(903) 581-8844

1, 2, 3

Andy’s Mobility & Lift Services

1502 Santa Ursula

Laredo, TX 78040

(956) 722-7371

1

Lift Aids Inc

1500 Westpark Way

Euless, TX 76040

(817) 835-0035

1, 2, 3

MobilityWorks - Austin

239 Commercial Drive

Buda, TX 78610

(512) 295-3800

1, 3

MobilityWorks - Dallas

4150 Interstate 30

Mesquite, TX 75150

(972) 270-7114

1, 3

MobilityWorks - Fort Worth

2110 N Beach

Ft Worth, TX 76111

(866) 211-8267

1, 3

MobilityWorks - Houston

3327 S Sam Houston Pkwy

Ste 300

Houston, TX 77047

(346) 226-6999

1

MobilityWorks - San Antonio

6473 DeZavala Road

San Antonio, TX 78249

(210) 697-8884

1, 2, 3

MobilityWorks - Selma

16262 IH 35 North

Selma, TX 78154

(210) 718-0055

1, 3

MobilityWorks - Waco

4980 S Loop 340

Robinson, TX 76706-4640

(254) 754-2700

1, 3

Open Road MobilityAmarillo 6669 Canyon Drive

Amarillo, TX 79110

(806) 353-2747

1

Open Road MobilityLubbock 7411 82nd Street

Lubbock, TX 79424

(806) 771-5873

1, 2, 3, 4

Texas Mobility Services, LLC dba Texas Adaptive Aids

701 Bearcat Road Unit B

Aledo, TX 76087

(817) 394-3914

1, 3

United Access - Arlington 2430 E Randol Mill Rd

Arlington, TX 76011-6335

(817) 402-0069

1, 3

United Access - Bryan 2214 N Earl Rudder Freeway Bryan, TX 77808 (979) 307-7676

1, 3

United Access - Carrollton 2109 Luna Rd Ste 200 Carrollton, TX 75006 (877) 501-8267

1, 3

United Access - Corpus Christi 2201 Gollihar Road Corpus Christi, TX 78415 (361) 852-0922

1

United Access - El Paso 8736 Gateway East Blvd Suite B El Paso, TX 79907 (915) 585-0775

1

United Access - Houston 6836 N Sam Houston Pkwy W Houston, TX 77064 (713) 874-9100

1, 2, 3

United Access - McAllen 120 North 20th Street McAllen, TX 78501 (956) 971-0001

1

United Access - Pasadena 3430 E Sam Houston Pkwy S Pasadena, TX 77505 (281) 487-1969

1, 2, 3

United Access - Pflugerville 15301 Interstate 35 Ste A Pflugerville, TX 78660 (512) 436-0820

1, 3

United Access - Rowlett 2704 Lawing Ln 300 Rowlett, TX 75088 (877) 501-8267

1, 2, 3 ____________________________ UTAH

United Access - Woods Cross 2262 S 1200 W Ste 106 Woods Cross, UT 84087-2564 (877) 501-8267

1

1 = Mobility Equipment Installer 2 = Structural Vehicle Modifier 3 = High Tech Driving Systems Installer

NMEDA DEALER MEMBERS

VERMONT

MobilityWorks - Essex Junction

5C David Drive

Essex Junction, VT 05452

(802) 878-8640

1, 3

VIRGINIA

Driver Rehabilitation Center of Excellence d/b/a DRCE

Mobility Solutions

14101 Parke Long Court Suite

E Chantilly, VA 20151

(703) 345-2990

1, 3

Independent Lifestyles

4880 South Amherst Hwy

Madison Heights, VA 24572

(434) 846-7510

1

MITS of VA

2075 W Main Street

Waynesboro, VA 22980

(540) 932-7300

1

Mobility Plus Inc of Virginia

763 Union Street

Salem, VA 24153

(540) 389-3400

1, 3

MobilityWorks - Alexandria

5751 General Washington Drive

Alexandria, VA 22312

(571) 421-2647

1

MobilityWorks - Norfolk

6059 Virginia Beach Blvd

Norfolk, VA 23502

(757) 455-9889

1, 3

MobilityWorks - North Chesterfield

7450 Midlothian Turnpike

North Chesterfield, VA 23225 (804) 220-0611

1, 3

Priority Honda Hampton dba

Priority Mobility

4115 W Mercury Blvd.

Hampton, VA 23666

(757) 838-1252

1

WASHINGTON

United Access - Everett 7202 Evergreen Way

Everett, WA 98203

(425) 353-6563

1, 3

United Access - Redmond 14640 NE 91st Street Suite A

Redmond, WA 98052

(425) 406-8484

1

United Access - Sumner

6015 160th Avenue East

Sumner, WA 98390

(253) 863-4744

1, 2, 3

Absolute Mobility Center 21704 87th Ave SE

Woodinville, WA 98072

(425) 481-6546

1, 3

Goldenwest Mobility 1815 E Francis Ave

Spokane, WA 99208

(509) 484-3842

1, 3

WEST VIRGINIA

Total Mobility Services IncHurricane

146 Stricklin Rd

Hurricane, WV 25526-6734

(304) 727-9478

1, 3

WISCONSIN

A & J Mobility - De Pere

1330 Mid Valley Drive

De Pere, WI 54115

(920) 632-4882

1, 3

A & J Mobility - Eau Claire

2650 Prospect Drive

Eau Claire, WI 54703

(715) 874-6630

1, 3

A & J Mobility - McFarland

4603 Triangle St

McFarland, WI 53558

(608) 579-1500

1, 3

A & J Mobility - Richfield

3058 Helsan Drive

Richfield, WI 53076

(800) 517-1024

1, 3

A & J Mobility - Valders

333 Washington Street

Valders, WI 54245

(920) 775-9333

1, 2, 3

MobilityWorks - Eau Claire

3115 Oak Knoll Dr

Eau Claire, WI 54701-8485

(715) 495-1310

1, 3

MobilityWorks - Green Bay

844 Ontario Road

Green Bay, WI 54311

(920) 491-8384

1, 3

MobilityWorks - Sun Prairie 222 Linnerud Drive

Sun Prairie, WI 53590

(608) 395-2350

1

MobilityWorks - Waukesha

N8 W22195 Johnson Drive

Ste 130

Waukesha, WI 53186

(888) 473-5402

1, 3

CANADA

ALBERTA

ECO Medical - Edmonton

18303 107 Avenue

Edmonton, AB T5S 1K4

(780) 483-6232

1, 3

Silver Cross Automotive Inc. - Calgary

4216 54 Avenue SE Unit 60

Calgary, AB T2C 2E3 (403) 243-6300

1, 3

Silver Cross Automotive Inc. - Edmonton

14568-116 Ave.

Edmonton, AB T5M 3E9 (844) 799-5464

1

BRITISH COLUMBIA

Alliance Mobility Solutions - Kelowna

1791 Baron Rd

Kelowna, BC V1X 6C3

(236) 420-1400

1, 3

Alliance Mobility Solutions - Richmond

12211 Vulcan Way #110

Richmond, BC V6V 1J7 (604) 370-7004

1, 3

Island Mobility - Victoria

750 Enterprise Crescent Victoria, BC V8Z 6R4 (855) 593-0959

1, 3

Medichair Northern BC

849 2nd Avenue

Prince George, BC V2L 3A6 (250) 562-8280

1

Sidewinder Conversions & Mobility Ltd.

44658 Yale Road West Chilliwack, BC V2R 0G5 (604) 792-2082

1, 2, 3

Silver Cross Automotive Inc.Maple Ridge

11393 Kingston St. Unit 4

Maple Ridge, BC V2X 0Y7 (877) 215-7609

1

ONTARIO

Conval-Aid/Liftability

2600 Lancaster Road

Ottawa, ON K1B 4Z4

(613) 738-2721

1

Courtland Mobility

1355 Artisans Court Unit B

Burlington, ON L7L 5Y2 (800) 354-8138

1, 2, 3

Goldline Mobility & Conversions

762 Industrial Road

London, ON N5V 3N7 (519) 453-0480

1, 2, 3

Northend Mobility

301 Aqueduct Street

Welland, ON L3C 1C9 (905) 735-5552

1, 2

Silver Cross Automotive Inc.London

2028 Dundas Street

London, ON N5V 1R2 (844) 799-5464

1

Silver Cross Automotive Inc.Ottawa

5300 Canotek Road Unit 42

Ottawa, ON K1J 1A4 (613) 290-5279

1

Silver Cross Automotive Inc.Toronto

14 Goodmark Place

Etobicoke, ON M9W 6R1

(844) 799-5464

1

Silver Cross Automotive Inc.Waterloo

675A Davenport Road

Waterloo, ON N2V 2E2

(844) 799-5464

1, 2, 3

QUEBEC

Adaptation 04 Inc

3025 rue Girard

Trois-Rivières, QC G8Z 2M4

(819) 372-0102

1, 3

Centre d Autonomie

399 Ave De La Friche

Dolbeau Mistassini, QC G8L 2T3

(418) 276-8336

1, 3

Centre de L’auto St-Lambert

145 Damase Breton

St-Lambert de Lauzon, QC G0S 2W0

(866) 641-0419

1, 3

Eureka Solutions - Levis

107-829 J-Ambroise Craig

Levis, QC G7A 2N2

(866) 562-2555

1

Eureka Solutions - Longueuil

2755 Montee St Hubert

Longueuil, QC J3Y 4H6

(866) 562-2555

1, 3

Eureka Solutions - Sherbrooke

5018 Industrial Blvd

Sherbrooke, QC J1R 0P4

(866) 562-2555

1, 3

SMVR 2 Visions Inc

414 Blvd St Germain Ouest

Rimouski, QC G5L 3N4

(418) 723-9225

1, 3

TVR Technologies Inc.

20 Rue des Metiers

Lavaltrie, QC J5T 0H4

(888) 919-2555

1, 3

Van Action 2005 Inc

4350 Autoroute 13

Laval, QC H7R 6E9

(800) 668-8705

1, 2, 3

Well, this is certainly bittersweet.

As many of you may be aware from various sources such as LinkedIn (if you don’t follow NMEDA on LinkedIn, you really should!), I will be stepping down as the CEO of NMEDA as of July 1, 2023.

I will not be going far, however. The NMEDA Board and I have come to an agreement for me to transition to a new role as the inaugural Executive Director of NMEDA’s newly formed 501(c)(3) nonprofit subsidiary, the Auto Mobility Research & Education Foundation (AMREF). As for the CEO position, the Board has appointed a search committee, co-chaired by NMEDA Past Presidents Sam Cook and Chad Blake, to assist the Board in identifying my successor. The committee has been working with a national executive search firm to identify and vet qualified candidates for the position, and I am confident that NMEDA will make an excellent hire—because this is a great job, no doubt about it.

Let’s Make a Deal Go

The temptation here—the strong temptation—is to write an article looking back at the accomplishments of the association over the last six and a half years. I think it has been a productive time for NMEDA, and don’t get me wrong—I am certainly very proud of all that staff and our volunteer leaders have accomplished during that period. But I think I’d rather look forward, instead of back, and devote my last “CEO’s Message” to our shared goals for the future.

Why not start with our newly formed c3? An initiative near and dear to my heart, as I’m sure you could guess. Starting this summer, it will be my job to stand up our fledgling Research Foundation, including establishing its Board structure, bylaws, budget, mission, vision, and strategic plan, as well as its web and social presence and all branding and marketing collateral. As per the current NMEDA three-year strategic

plan, the Foundation is expected to issue our first formal report, “The State of the Auto Mobility Industry,” in Q2 of 2024, utilizing anonymous data aggregated from the QAPx and Docutrack administration systems.

THAT, folks, is what we refer to as a big-ticket item. Meaningful data for our industry, at last…I CANNOT wait! But the next few years have much more in store for you than that. The

By Danny Langfield NMEDA CEO

Starting this summer, it will be my job to stand up our fledgling Research Foundation, including establishing its Board structure, bylaws, budget, mission, vision, and strategic plan, as well as its web and social presence and all branding and marketing collateral.”

CEO’S MESSAGE

items below are taken straight from the current three-year strategic plan. The goals in the plan are aggressive but achievable, and they include:

• Develop new and improved offerings for allied health professionals, including the revamping and revitalization of the current CAMS course.

This is well underway already, and I will allow myself to editorialize for a moment here: If you have not considered hosting a CAMS at your location, you need to. This program has drastically improved over the years, and it is about to take another giant leap forward. My advice is, make sure you are on board when it does (see pg. 22 for Amy Lane’s thoughts on the CAMS remodel).

• Develop new offerings for tech recruitment, retention, and education.

(Action Plan) By the end of Q2, 2023, create and make available to members a customizable, highlevel presentation on the auto mobility industry with supporting material for dealers to present at trade schools, community colleges, etc.

Ok folks, that bullet above is a TRUE peek behind the curtain; not even the Board normally gets down to the Action Plan level of detail in the Strategic Plan. But I am actively excited about this one. The presentation and accompanying tool package should be made available to members later this month, and we anticipate offering a breakout session on this at Conference. We know NMEDA can’t wave a magic wand and make the tech hiring/ retention woes go away, but we think this is a tangible, practical step in the right direction.

• Define and implement MQAP compliance data submission requirements for all primary driving controls.

This has been a long time coming, and represents the association’s next step in fortifying our compliance data requirements for adaptive equipment in addition to conversions.

• Define and implement MQAP audits.

We recently announced this one, and in some circles it was not that well-received. But you know what?

NMEDA has two accreditations, QAP & MQAP. One had an audit requirement; one didn’t. Our Board decided to level that playing field

and continue to ensure that our allied health professional partners as well as the VRs and VAs have full faith in our accreditations—both of them.

I have been incredibly fortunate to represent you and the auto mobility industry for the last six and a half years. Back in December of 2016 I was the greenest of peas, just bursting with energy but pretty close to 100% ignorant of…well, everything. I’d be remiss if I didn’t single out Chad Blake for a very individual and sincere thank you. As NMEDA President, he took me under his wing and decided we were going to win. I knew a lot more about associations that he did, but he knew a lot more about the industry—and about how people tick. Between him, Tim Barone, Sam Cook, Nick Gutwein, and Bill Koeblitz, among many others, I found a group of elite business people that still genuinely cared about the industry and the association. With support like that, the rest has been a walk in the park.

BUT! Before I get all maudlin on you and go boo-hooing into my keyboard, let’s all remember—I’m not going far. In fact, I’ll see you at the 2023 Annual Conference, lurking in the AMREF booth, just waiting to share the next chapter with you all…and it’s going to be great.

IN MEMORIAM

It is with a heavy heart that NMEDA shares the recent passing of two Hall of Fame members, integral board members, and all around pillars of the auto mobility industry.

TOM WRIGHT | WRIGHT-WAY, INC.

Tom Wright, NMEDA Hall of Famer and owner and founder of Wright-Way, Inc. passed away in early March 2023.

Inducted into the inaugural class of the NMEDA Hall of Fame, Tom served NMEDA for 14 years holding positions on the Board as well as many committees. He was integral in the development of the association Bylaws and Guidelines in addition to being an innovator and pioneer of the mobility industry.

“In its early days, the association relied solely on volunteers and Tom never said ‘no.’” said Sam Cook, past NMEDA president. “He was passionate about safety and crash-testing, and his efforts certainly shaped NMEDA to what it is today.”

BRUCE CONSTANTIN | EZ LOCK

Bruce Constantin, NMEDA Hall of Famer, board member, and pioneer of the adaptive driving industry passed away in late March 2023.

Bruce invented the EZ Lock Wheelchair Docking system, and owned many mobility industry businesses including EZ Lock, Inc., Electronic Mobility Controls, Constantin Transit Vehicles, and Constantin Ambulance Sales.

Bruce’s impact on the industry is undeniable as the EZ lock docking system revolutionized wheelchair transport in vehicles.

NMEDA sends condolences to the Wright and Constantin families as we remember these industry pioneers.

NMEDA Meets with Congress on VA Prompt Payment

By Amy Schoppman DIRECTOR OF GOVERNMENT RELATIONS & PUBLIC POLICY

HOW IT’S SUPPOSED TO WORK

The Prompt Payment Act requires that valid and proper invoices be paid within 30 days of receipt by a federal agency; otherwise, the payment is considered late.

REALITY

As many NMEDA dealers are aware, VA payments to auto mobility providers are oftentimes late, and the agency has a history inconsistent invoice submission processes andprompt payment failures.

WHAT NMEDA IS DOING ABOUT IT

NMEDA has taken action to address this issue by establishing the Past Due Invoice (PDI) program; testifying at a House of Representatives hearing; passing legislation to address, in part, VA’s slow payment practices; and having lawmakers send letters demanding an explanation. While VA typically responds to scrutiny by resolving some of the more egregious outstanding invoices, the agency has yet to develop and enforce consistent and meaningful improvements to its payment practices.

NMEDA’s Amy Schoppman, Director of Government Relations & Public Policy, recently spent a week on Capitol Hill educating new lawmakers and staff on this frustrating problem and visiting with existing Congressional allies to explore new methods for addressing it. Joined by Conor Kelly, a former Senate staffer and one of NMEDA’s DC-based lobbyists, Amy visited with the majority of individual House Committee on Veterans’ Affairs member offices, as well as committee staff and a handful of Senate friends. These meetings kicked off NMEDA’s strategic elevation of this policy issue, and the team will continue pressing lawmakers for both immediate and long-term solutions.

If you have a problem—or a solution!—related to VA prompt payment, and you have not shared it with her already, please contact Amy at Amy.Schoppman@ nmeda.org to discuss.

Amy with House VA Staffer.

Without a doubt, the education and training landscape has evolved over the past few years. Thanks to the COVID-19 pandemic, the shift to online education and use of various learning platforms has become more common and provides a valuable lifeline. For many organizations, online education is not just a “nice option to have” in your education and training toolkit, but rather a necessity.

Online education has many benefits and has served a purpose, especially over the past few years when there were no other alternatives. Yet, as we emerge from the post-pandemic era, we can acknowledge that there are

Return to In-Person Trainings

By Amy Lane DIRECTOR OF EDUCATION, TRAINING & CONFERENCE

some things that are just better when presented live and in-person. A few things come to mind. For example, in addition to the NMEDA Annual Conference & Auto Mobility Expo, NMEDA offers the Manufacturers Service School (MSS) for technicians and the Comprehensive Automotive Mobility Solutions (CAMS) workshop for healthcare workers and industry stakeholders.

Given the choice of online vs. live course offerings, we are thrilled to be returning to pre-pandemic in-person style of education and training for our members, influencers, and interested parties—and I think the general population agrees.

Recent CAMS and MSS course registration and attendance numbers have been exceptional, revealing a high interest in returning to in-person education. Let’s explore these two NMEDA educational offerings a little more.

Manufacturers Service School

For those technicians seeking multiple manufacturer certifications in one trip, MSS is the place to be. These multi-day sessions provide a more dynamic learning experience for technicians, with the benefit of learning directly from experienced manufacturer instructors and experts in the field. Attendees get the chance to participate in hands-on learning

activities. For most technicians, this type of experiential learning is often more effective than passive learning, which is often the norm with online education. Furthermore,

years, and I never knew what I was missing in not attending one of these. I wish I could have done this years ago, but due to travel restrictions we couldn’t. It would have saved me so

attendees get the chance to receive personalized feedback and guidance with product installations, which is often more difficult to come by in an online setting. When given the opportunity to ask the trainers questions and receive immediate and personalized feedback in real time, information is more likely to be retained by the technician.

When asked about the most recent MSS, attendee Bradley Higgins, MobilityWorks - Houston, stated: “I’m disappointed and sad. I’m disappointed and sad that I’ve been working in this industry for over three

much [time] in having to figure things out myself and/or struggling trying to learn on the job. Thank you for putting this together.”

And let’s not discount the social aspect of MSS live trainings. I’m always impressed how over the course of the week, the attendees form bonds and begin to build a sense of community. Within a few days, they become increasingly comfortable in sharing ideas and stories about their own experiences when working on vehicles or installing equipment. While online education platforms can offer the chance to interact with peers and

instructors, there’s just something more natural when meeting someone face-to-face and making a personal connection. And sure, online learning means you can select incorrectly on post-tests in the comfort of your own settings, but in-person sessions give you the chance to make a mistake in front of your new friends, and still recover from it with grace.

Comprehensive Automotive Mobility Solutions

While the CAMS course is a key part of NMEDA’s on-line education library for allied health professionals (AHPs), over the past year, we have assisted dealer members in hosting close to a dozen full-day CAMS events for AHPs and interested stakeholders. These in-person CAMS workshops are a great opportunity for dealers and manufacturers to meet and connect with the local influencers.

The professionals in attendance not only gain valuable information about accessible vehicles and

I’m disappointed and sad. I’m disappointed and sad that I’ve been working in this industry for over three years, and I never knew what I was missing in not attending one of these.”

automobility options for their clients and caregivers, but they too benefit from making connections within their professional network. Attendees often leave these sessions with a slew of new resources to share with their clients about our industry.

Feedback is consistently positive from the attendees: “I really enjoyed the

presentation and live demonstrations, seeing the actual vehicles and all the equipment in person, in the facility. I loved hearing the real-life scenarios and learning from the fun and personable leaders. It was so interactive!”

In summary, while there are certainly benefits to online education, in-person

education offers more dynamic, experiential learning that cannot be replicated online. The opportunity for networking, personalized feedback, and learning from experienced instructors make in-person education the ideal choice for technicians and professionals looking to enhance their knowledge and skills. At the end of the day, it’s important to evaluate your own needs and preferences when choosing between in-person and online education.

CAMS Course Refresh

As part of NMEDA’s Three-Year Strategic Plan, the full day CAMS course is currently under revision. Be on the lookout for changes and updates. What won’t change is that these CAMS events are a great opportunity for attendees to learn from experienced course instructors, manufacturer representatives, and host dealers. Having the chance to learn from these individuals in person is an opportunity that just cannot be replicated online. If you think you would like to host an event in the upcoming year and beat the alltime attendance record, contact Amy Lane at amy.lane@nmeda.org for information.

The opportunity for networking, personalized feedback, and learning from experienced instructors make in-person education the ideal choice for technicians and professionals looking to enhance their knowledge and skills.”

I Haven’t Been Everywhere, But it’s On My List...

By Katie McDonald DIRECTOR OF COMMUNICATIONS & SOCIAL

Our Industry & Public Relations (IPR) and Education & Training (E&T) efforts have had NMEDA staffers checking city after city off our “to visit” list as we spread the word on auto mobility, QAP, and provide top-notch training. Check out the map below to see where our staff has been (and is headed) in just the second quarter of 2023—and this doesn’t cover the two national webinars we participated in reaching even more allied health professional influencers.

For full details on these events, check out our Industry Blog located at www.nmeda.org/industryblog

San Diego, CA | APTA Sections Meeting

Dallas, TX | Manufacturer Service School

Chantilly, VA | CAMS Training

Jacksonville, FL | Auto Mobility Awareness Tour

Everett, WA | CAMS Training

Denver, CO | Auto Mobility Awareness Tour

Pittsburgh, PA | International Seating Symposium

Kansas City, MO | AOTA Conference

Washington, DC | ACMA Conference

Detroit, MI | Auto Mobility Awareness Tour

Sarasota, FL | Manufacturer Service School

New Orleans | Auto Mobility Awareness Tour

With our new executives sworn in, we can get right down to business and move full steam ahead on outreach initiatives with government bodies and industry partners to better serve the needs of you—our membership. Our board composition has shuffled and grown with the addition of Aaron Andre in the appointed role of Member at Large, Pierre Côté now assuming the vice president position, Darin Ashby as your secretary and myself, having completed my second term as vice president, accepting the appointment of the associate/ professional representative. Several board members renewed their commitment to serve: Russ Newton as president, Serge Lavallee as treasurer, Shelley Pattenden as member at large and Darlene Nargang as special advisor. With such a robust board of directors, our mission is clear: move the needle on obtaining and maintaining value for our membership! So, as I transition to associate representative, my portfolio also transitions to being Chair of the newly revitalized Partner Relations Committee. The following members

CANADA OFFICER’S MESSAGE Spring has Arrived…a Time for Rebirth, Regrowth and Renewal

By Tamalea Stone, Ottawa Hospital ASSOCIATE REPRESENTATIVE, NMEDA CANADA

recruited to serve alongside me on this committee are:

• Pierre Côté, Savaria, Quebec

• Maura DuLong, Stan Cassidy Rehabilitation Centre, New Brunswick

• Luc Barrette, Silver Cross, Ontario,

• Elizabeth Bernier, Adapt Solutions, Quebec

equipment is installed by a NMEDA QAP-accredited member)

3. Professionals working with the client/end users, and

4. End-users themselves (via the diagnosis-specific associations such as MS Canada, Muscular Dystrophy Canada, Heart and Stroke Foundation, Spinal Cord Injury Ontario, etc.)

Building on the work of the Committee in 2019, our target strategy includes identifying and building relationships with four distinct groups:

1. Funding agencies for adaptive driving equipment and vehicle modifications within each province

2. OEM companies offering a mobility rebate program (to incite them to encourage—in their policies—that the adaptive

To date, more than 25 contacts have been made across the country with funding agencies and insurance companies, seven OEM manufacturers regarding mobility programs and seven different associations.

NMEDA Canada will be an exhibitor and gold sponsor of long-time therapy partner, the Canadian Association of Occupational Therapists (CAOT) Annual Conference in Saskatoon, SK May 10-12. Over 400 OTs, students, administrators, and

...our mission is clear: Move the needle on obtaining and maintaining value for our membership!”

researchers have registered for the conference to date.

I will also be delivering a 3-hour CAMS training with assistance from local dealer representatives, Aaron Andre and Darin Ashby. Paul Faucher of Q’STRAINT (exhibitor at the event) and Richard Sweezey, Van-Action/Savaria will also be on hand. Additionally, a CAMS has been proposed for the largest provincial OT association in the country, the Ontario Society of Occupational Therapists (OSOT) Annual Conference, October 27 & 28 in London, Ontario where NMEDA plans on also being an exhibitor.

Our Government Relations Committee, sidelined during the pandemic, has also experienced a rebirth with the following members stepping up to commit their time and efforts:

Board Reps:

• Russ Newton, New Brunswick

• Tamalea Stone, Ontario

Dealer Reps:

• Joe Cyr, British Columbia

• Aaron Andre, Saskatchewan

• Serge Lavallee, Quebec

Manufacturer Reps:

• Brian Harper, BraunAbility

• Brian Guffey, VMI

• Pierre Côté, Savaria

Since its inception, efforts by NMEDA members have resulted in a favorable situation for the NMEDA organization with the following funding bodies joining SAAQ in Quebec, either requiring or preferring NMEDA QAP:

• Workplace Safety and insurance Board (WSIB) of Ontario,

• WorkSafe BC, and the Insurance Corporation of British Columbia (ICBC).

• Alberta and New Brunswick have also shown a preference for using NMEDA member mobility dealers.

From July 17-19, Russ Newton and Aaron Andre will join industry partner Paul Faucher, Q’STRAINT as NMEDA representatives and exhibitors at the Canadian Council of Motor Transport Administrators (CCMTA) Annual Conference in St. Johns Newfoundland.

Messaging will focus on safe wheelchair securement to the group representing administration, regulation and control of motor vehicle transportation and highway safety. CCMTA membership includes representation from provincial and territorial governments as well as the federal government of Canada.

Veterans Affairs Canada (VAC) and Canadian Armed Forces (CAF) continue to be on our radar. The annual event for CIMVHR, The Canadian Institute for Military and Veteran Health Research, will occur in Gatineau Quebec October 16-18 and NMEDA will be there. CIMVHR works to engage existing academic and government research

CANAD A

National E quipment Association

resources, facilitate new research, increase research capacity and foster knowledge translation. NMEDA has leveraged this nurtured relationship to gain access to value targets. The importance of this renewal of our commitment to engage with VAC and CAF cannot be understated.

Other exciting initiatives serving the needs of our membership is a Manufacturers Service School (MSS) in Ontario, proposed for the fall 2023. Details are still being worked out, but this is a great opportunity for technicians to be certified on varied multiple products at one event, north of the border! Stay tuned for more details.

With Spring, a time of rebirth, regrowth and renewal, comes the opportunity to re-evaluate your availability and level of commitment to serve the industry and your business…maybe put your hand up to join one of the committees or represent NMEDA at one of the upcoming events. Perhaps, even think long term about serving on the Board…elections are not that far away!

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MAKING SAFETY ACCESSIBLE

Mobility Way

By Mike Savicki — Afterburner Communications NMEDA CONSULTANT

A Boost from a “Companion”

The Hinton seven find a vehicle that fits their needs

If you are wondering what the going rate for fresh eggs is at Jeff and Stacy Hinton‘s home in Mt. Ulla, North Carolina, they are $4 per dozen. That’s a deal backed by family love.

Why eggs?

You see, when the Hinton’s moved to their rural house five years ago, it came with a chicken coop and a couple chickens. Chickens and eggs sounded intriguing but I’m not sure if the Hinton’s completely envisioned the possibilities. Now with

25 chickens, the Hinton’s have more than enough eggs for the family so friends get to share and enjoy them at a greatly discounted price.

With chickens as a bonus, the real reason the Hinton‘s moved to a different home was to plan for and accommodate their growing family. They now have five girls between the ages of two and 17 so space is a premium.

That brings us to their vehicle. Many families with multiple children know the value a minivan brings to the day-

to-day family picture. More kids. More gear. More drop-offs. More pick-ups. More mayhem.

What makes the Hinton’s lifestyle unique is their eldest daughter, Hazel, 17, has special needs. Born with multiple unknown chromosome defects, Hazel is developmentally delayed and cannot walk independently. She crawls when she can, her diagnosis is MRDD, and transporting her has always required a special modified car seat since there was no room for her stroller.

For the last decade, the Hinton’s primary vehicle was an unmodified 2012 Toyota Sienna. They bought it new when their third child was born. Jeff has spent the last ten years loading and unloading Hazel like she was an infant. Hazel is now close to 100 lbs.

“I needed to think of a way to not be doing this,” Jeff Hinton shares. “It’s tough on Hazel and I’m getting older. The process also requires us to stow her stroller along with everything else every time she uses the van.”

So, in spring 2022, Jeff began researching accessible van

possibilities that would allow Hazel to stay in her stroller and give the family the option to travel together with room enough for additional gear.

In the state of North Carolina, Hazel qualifies for vehicle and other mobility assistance through a state waiver known as “Innovations.” The Hinton’s have been enrolled for many years but, as Jeff explains, any family that incorporates outside funding into their family plan knows that delays are an accepted part of the process.

The main reason he started when he did, he says, is because in fall 2023 all five Hinton girls will be attending school together for the first time. Working with the state took time but the Hinton’s knew it would.

“First I remember telling my kids last summer I was going to begin looking for a new van for the family,” he says. “I also had to tell them that it might take a while.”

And to those who use qualified funding, Hinton adds, “To people who might be in a similar situation as us, my advice is that it is going to take a while to get everything in place so start early and be patient. Even a small error or change means the process starts again so understand that things happen. Stay at it. It’s important not to wait to apply for things you might qualify for.”

Their process began with networking, researching, visiting dealers and looking at (and trying) vehicles. Funding possibilities were also a big part of the equation. The Hinton’s met with multiple dealerships across the state and explored online options, too.

Jeff recalls, “We looked at a lot of possibilities including rear entry and we landed on a Braun Companion modification as the best for our family.

Companion doesn’t come with any other seats but there is the ability to add a jump seat so that’s what we did.”

Why a jump seat?

“It was an add-on we had to have. Hazel stays in her stroller and I had to have a second seat next to Hazel and this was the best option. It gives us the ability to have multiple car seats plus room for Hazel with someone riding next to her.”

The Hinton’s worked with Ilderton Conversion of Charlotte.

Mike Alfaro, General Manager of Ilderton Conversion Charlotte, explains, “In our niche industry, we generally stock and do more powered side entry conversions because of their versatility but there are those cases (like the Hinton’s) where a more personalized solution is the best answer.

“I remember when Jeff first came in and we asked him what his needs are,” Alfaro continues. “We try to meet a client where he is, asking the right questions and finding the answers that are right for him. (The Hinton’s) Companion conversion is one where you can pick and choose accessories that will help you go as far as you need to go. Some options might be needed for some but not others.”

Then it was about securing funding, finalizing paperwork, and patience. Five months passed from when the Hinton’s reserved their vehicle with a deposit to when they took delivery.

In fall 2023, the Hinton’s will take all five girls—Hazel, Janna, Sadie, Hattie, and Nellie—to the Community School of Davidson where Jeff serves as a high school EC Lead teacher, together, for the first time. Hazel has a ramp and each child has her own seat.

Thanks to the ramp and the Companion option, the family has already begun fine tuning Hazel’s part of the routine.

“Sadie sits in the back and helps clip Hazel in with the rear tie downs while I handle the seat belts,” Jeff explains. “We keep the jump seat folded down because it gives us so many more options.”

If you are wondering what happened to their old Sienna, well, when Jeff recently arrived at Ilderton Charlotte to take delivery of the family’s new Chrysler Voyager he easily left the old Sienna in the lot with the doors locked. And as of this issue’s editorial deadline it is still there.

So, if you have unique mobility needs, please remember the many driver and passenger options that can be customized to fit your needs.

And if you are looking for a lovingly used 2012 Sienna, why not give the Hinton’s a call. I’ll bet they will be more than willing to add in a few dozen eggs to freshen the deal, too.

Family-Owned and Operated Since 1958

• RED DOT Award (Design Award) Winner for 2 products in the Mobility Industry

• Protektor Series – Red Dot Winner - New Cutting edge design wheelchair retractors available • Offering special needs products worldwide • Outstanding quality • Outstanding service • FREE training online • EST 1958 • ISO 9001 Registered

Auto Mobility Price Survey ARE YOU IN?

“The AMPS portal is a one-stop gateway for members to access, evaluate, and compare industry pricing data. The ability to view and analyze the most thorough pricing snapshot of the auto mobility industry is a huge benefit, and this platform is a valuable tool that can help members of all sizes make more informed decisions.”

Chad Blake, NMEDA Past President

In 2021, NMEDA launched QAPx, the digital administration application for the Quality Assurance Program (QAP). By January 31, 2022, per the NMEDA Board of Directors, all dealers were to be actively entering all jobs into either QAPx or Docutrack. Though the transition was not without some pain points, we now have all members on board and with continued use, we are confident members, staff, and auditors are seeing the benefits of the new process.

Most simply, QAPx and Docutrack have modernized QAP by taking

By Katie McDonald DIRECTOR OF COMMUNICATIONS & SOCIAL

a historically analog process and streamlining it into a much more efficient, digital, web-based system. The most noticeable benefit is the time savings realized by digitizing the day-to-day entry of QAP jobs. But a close second are the numerous efficiencies gained for the annual audit.

Change is hard—and NMEDA thanks all of our members for their commitment to this effort. A year into this new process, we are thrilled to hear positive feedback and excited to begin utilizing the data collected in ways that will benefit the entire industry.

As Danny Langfield mentions in his CEO message on page 18, the data collected through these applications will be crucial in our work for the newly established Auto Mobility Research & Education Foundation (AMREF), NMEDA’s 501c3 research foundation.

Stay tuned for more developments and thank you for your commitment to using QAPx or Docutrack at every store, for every job, every time.

Total Jobs Entered Since Launch: February 2022

“This was a long time coming—a really long time—but I have to admit it is a game-changer.”

“SINCE THE TRANSFER TO QAPx, QAP WE HAVE LEARNED A LOT AND WILL BE GETTING BETTER ON IT.”

“Our audit was seamless and easy.”

“Once you get the hang of it, you start to save real time. And unlike the old QAP Express, QAPx is simple—it works like you’d think it would.”

New MQAP Audit Aligns NMEDA’s Quality & Safety Programs

The statement below was part of an announcement that was recently shared with all NMEDA industry-manufacturer members. The new MQAP audit aligns NMEDA’s safety and quality programs across our membership and further elevates the association and auto mobility industry through our dedication to stringent safety processes and protocols.

To further raise the bar on quality and safety for the auto mobility industry, beginning October 1, 2023, NMEDA will launch a third-party audit program for all of our industry-manufacturer members.

As per the Board-approved Strategic Plan, all MQAP-accredited locations will now be subject to an annual audit, similar to the audit requirement for NMEDA’s QAP-accredited dealer locations.

The audits will be conducted remotely by NMEDA’s audit partner, Twining Consulting, and will cost $995 annually.  More information on the MQAP audits will be forthcoming.

If you have questions about the new audit learn more on page 46 with Chuck Hardy’s “QAP Straight Talk” feature. Or, as always, contact the QAP team at qap@nmeda.org.

Harry Baergen was previously the Regulation Enforcement Officer for Transport Canada. Currently, he acts as the Compliance Review Program (CRP) Coordinator for NMEDA.

If you have any questions about the contents of this article, or about the NMEDA CRP, contact Harry Baergen at 778.888.2210.

INDUSTRY ADVISOR

The NMEDA Recall List

By Harry Baergen – Autoregs Consulting NMEDA CRP COORDINATOR

One of the functions of the NMEDA Compliance Review Program (CRP) is to keep abreast of federal NHTSA recalls and to separate and highlight those recalls that may affect NMEDA members or their customers. One criteria that CRP uses to separate particular recalls is based on OEM vehicles that are commonly used by NMEDA members (and some non-members) for alteration or modification. The CRP then sends this information to NMEDA head office for posting at www.nmeda.org/recalls for members who may not have received the recall information as sent out through the supply chain (dealerships, consignment holders, vehicle owners, etc.) by the vehicle manufacturer or alterer. NMEDA is also able to provide members with a heads-up for more

serious recalls that are more likely to affect the safety of NMEDA members or their customers.

Members can use this recall list as a starting point to obtain details about a particular recall or a particular vehicle. By first clicking on the NHTSA recall number on the left (the first two numbers indicate the year the recall was issued) the first window will appear with a brief description of the recall. Next, by clicking the plus + sign in the recall description window a second window will appear with more information. This information will include directions on how to remedy the defect, how many vehicles are affected, NHTSA hotline numbers, the manufacturer’s recall number, the manufacturer’s hotline number, etc. When calling the manufacturer’s hotline number for more information a VIN will be required.

Since the adaptive industry is anticipating the possibility of Chrysler phasing out the gas-only Pacifica and since Pacifica plug-in hybrid electric vehicles (PHEV) have already been altered by some NMEDA members for rear entry wheelchair access, the Pacifica PHEV will be used here for the two most current examples of recalls posted by NMEDA:

The first example is the FCA Pacifica PHEV recall that warns against vehicles catching fire when parked

with the ignition key off. When scrolling down the recall list of model year 2022 recalls for Pacifica you will arrive at “vehicle fire when parked” with NHTSA recall number 22V077. Clicking on 22V077 will open the first window that provides a brief description of the recall. By clicking on the + sign a second window will show that 16,741 vehicles are affected from model years 2017 to 2018, along with warnings not to charge the vehicle and to park it away from buildings. This window also provides directives that the

the recall. Clicking the + sign will open a second window that shows 67,117 vehicles are affected from model years 2017 to 2023. This window also provides instructions that the dealer will update the software on the power invertor module (PIM) and the instrument panel cluster (IPC) with a notice that the repairs will be performed free of charge. This window provides an FCA recall number 03A and the FCA hotline number for a NMEDA dealer to enquire whether a particular VIN is affected.

dealer will update the high voltage battery pack control module (BPCM) software and replace the battery pack assembly if necessary. There is an additional notice that the repairs will be performed free of charge. This window provides an FCA recall number Z11 and an FCA hotline number for a NMEDA dealer to inquire whether a particular VIN is affected. The second example is the FCA Pacifica PHEV recall that warns against unexpected engine shutdown from an electrical short in the transmission. When scrolling down the recall list to model year 2023 recalls for Pacifica you will arrive at “unexpected engine shutdown from electrical short” with NHTSA recall number 23V010. By clicking on 23V010 you will open the window that provides a brief description of

In the case of the second example, which involves a large number of vehicles with a serious defect and an apparently difficult fix concerning an internal transmission problem, NMEDA tried to obtain more information. On contacting the manufacturer, CRP learned that the fix FCA is planning

only updates the vehicle software to program the engine to go into “limp mode,” instead of complete engine shut down, providing enough time to remove the vehicle from traffic before the transmission freezes. CRP further learned that FCA will not be replacing transmissions, for obvious cost reasons, and on talking with NHTSA it seems that NHTSA is in agreement. However, CRP is of the opinion that a vehicle going into limp mode (idle) in traffic is almost as dangerous as engine shutdown. Therefore, NMEDA may highlight this recall on the Google notice board or issue a special alert with the particulars of this recall. The above examples are only two of the most current ones that could affect the adaptive industry. The NMEDA recall list provides dozens of recalls initiated by OEMs and alterers, mostly according to the TREAD Act (see Circuit Breaker article October-December 2019 Vol 26 Issue

4 “the TREAD Act”). If you have any questions about the NMEDA recall list, please contact NMEDA head office.

Members can use this recall list as a starting point to obtain details about a particular recall or a particular vehicle.”

Independence.Kindness. ONENESS.

In 1998 Bob and Pat Alford saw a need in their community of Prince Georges County, Maryland and they answered a call to provide independence to those with limited mobility. With their personal savings and a few confirmed clients Oneness Mobility Services opened its first vehicle modification and installation shop.

Within a short period of time the need for a larger space was evident and Oneness Mobility grew from their humble 1,500sq ft building to an adjacent property doubling their size and eventually adding two additional buildings. With more space, Oneness Mobility was able to expand their services to include maintenance and repair for commercial, ParaTransit vehicles and buses. Today the facility has quadrupled in size and the Alfords have been able to provide a more

inclusive, handicapped friendly space including a lounge, showroom and the Oneness Mobility Resource Center. The addition of the Resource Center, a 501-(C)(3), is part of the continued efforts to expand services for their clients, cultivate vitality, provide

Sarah

ability to affect the lives of our clients in such a positive way and to see the joy it brings people to get their independence back is why we do this,” she said.

While Oneness Mobility loves customer interactions, sometimes it

a place of knowledge and bring empowerment to a population of individuals including wounded warriors, those with spinal cord injuries, amongst other mobility issues. Oneness Mobility is thrilled to be able to provide workshops, coaching and programs to their clients that focus on the improvement of life skills, health, and outreach for persons with disabilities. It is with these spaces that the Alford family has been able to truly serve and support an underserved population right in their own backyard.

The Resource Center is a favorite project of Pat’s, who retired from federal government work after 35 years and has been the acting President of Oneness Mobility Services for the past 22 years. “The

is the unexpected projects that leave a lasting memory. Early on in their growth, Oneness Mobility received an anonymous request to customize a Ford E-350 van. The unknown client wanted to convert the van into an accessible vehicle with a raised roof, raised doors, and a lift install with tie downs. The project was coordinated and paid for through a local bank contact, and Bob and Pat were told when the project was complete a young man and his 16 year old daughter would be picking up the vehicle. As it turns out, this man and his daughter had been seen many times by a couple in a store parking lot with an old, worn out van. This fact alone would not have warranted a custom modification, but each time they were seen, the father was lifting

By

Jean Joanis FREELANCE WRITER

As the only African American owned mobility services company of its kind in the country, Oneness Mobility prides itself in creating an experience for both its clients and staff that will be recognized for its contribution to society and the mobility services community for generations to come.”

Bob and Pat in their “younger years.”

his daughter and her wheelchair into the dilapidated van. The couple decided to extend a true gesture of kindness and provide an accessible vehicle for this family. It is projects like these that will always be remembered by the Alford’s and the Oneness Mobility staff.

Services expand beyond customization of vehicles. “We believe that regular maintenance is important because no one wants to have their mobility equipment fail (and it does happen) only to end up with costly repairs. Having a scheduled maintenance program can avoid this type of problem,” Bob notes.

After purchasing a modified vehicle from another company, in 2001

Sheila Cunningham experienced a malfunction of her hand controls that could have been fatal. “That isn’t possible,” is the response Ms. Cunningham received from the company that she purchased the

vehicle from. As a result, she was grateful to have learned of Oneness Mobility from a coworker. “Mr. Alford was able to fit my vehicle in for repair immediately. He reinstalled the hand controls that were missing their locknuts, didn’t charge me a penny, and I have been a customer ever since.” With their maintenance plan, Oneness Mobility has continued to service Sheila’s vehicle annually and she has never had another issue.

Mr. and Mrs. Alford assisted Sheila in the purchase of another vehicle with a ramp system and installed an XLLink Seat that allows her to transfer to the driver’s seat. “This minivan with Oneness Mobility’s additions allows me or a friend to drive, I can go grocery shopping, out to the mall, or

head to the beach. It gives me more freedom and mobility. When Oneness Mobility does the work, I know the work will be done right and I am safe. That is super important,” says Sheila.

As the only African American owned mobility services company of its kind in the country, Oneness Mobility prides itself in creating an experience for both its clients and staff that will be recognized for its contribution to society and the mobility services community for generations to come. One way Oneness Mobility is doing this is by being targeted in the recruitment of new staff. Oneness Mobility seeks students with a background in science and engineering to train in the skills needed for this field of work in hopes that they will become entrepreneurs in the mobility services industry. Since opening 25 years ago, Bob remains the visionary he always has been, and still works in the office as

an advocate, a mentor, and teacher to customers and incoming staff. With over 30 years of experience in vehicle modification for the disabled community, his vision and focus on quality of life and independence for those with limited mobility is the soul behind Oneness Mobility’s outreach in their community. By both sponsoring programs and contributing to organizations outside the mobility industry, they build awareness about

the needs of mobility and accessibility for drivers with disabilities.

Oneness Mobility’s customers are not ones to keep quiet about the customer service, individual assistance, and comprehensive training provided. One review reads, “Great people make things happen and they are taking care of the Veterans!”

“We know how valuable this service is for people to keep going. While there are people who say ‘if you need me just call,’ when that help is needed most, they are not there. But at Oneness Mobility, we are. It is

important to us to keep our clients going because we are one with our customers’ needs,” Pat shares. Oneness Mobility’s future is bright and innovations are on the horizon in mobility services.

About the Author: Sarah Jean Joanis is a 20year veteran of the hospitality industry primarily as a conference and event manager working in both the corporate and association sectors. She lives outside Dallas, TX with her husband and two special needs sons and enjoys freelance consulting, writing and cooking for her family.

Follow: linkedin.com/in/sarahjeanjoanis

Pat hard at work.

MEMBER BULLETIN

Welcome to the BOD: Tammy Johnson

By Katie McDonald DIRECTOR OF COMMUNICATIONS & SOCIAL

As you can see on page 4, the newly elected members of the NMEDA Board of Directors are now seated and have attended their first Board meetings. One of these new faces was happy to sit down and introduce herself to our membership. Though she is no stranger to the industry, or to NMEDA, please read on to get to know a little bit more about Tammy Johnson, VP of Sales & Marketing, Superior Van & Mobility, and one of our new Representatives at Large.

1. Tell us about your history in the auto mobility industry.

I started with Superior as a Marketing Manager in 2007. At the time we did not have a marketing department, so I was a lonely group of one. I mostly worked on reviewing sponsorship requests from our then six stores, attending weekend like ALS walks, and reviewing things like our yellow page listings. It feels like so long ago!

2. Why were you interested in joining the NMEDA BOD?

I say it a lot—NMEDA dealers do good things for great people—and safety has to come first in our industry. The work NMEDA and its BOD takes on holds great purpose, and that means a lot to me.

3. What do you view is the #1 benefit from being a NMEDA member?

For me, it’s having so many friends/ colleagues with whom I can discuss industry challenges and obstacles. We mostly make the same cake all across the  use different recipes. So it’s great to be able to

collaborate with others that can relate on a deep level when new challenges arise—especially those that we didn’t see coming like in 2020.

4. What are you looking forward to most in the next year/at the next NMEDA conference? In addition to seeing friends and customers, I am always interested in learning about new technologies and trends.

5. What would you say to a nonmember about why they should become a member?

Being a member of NMEDA is a smart investment for your company in so many ways, but for one it assures the folks you serve that you’re prioritizing their safety, and it enforces the core value that QAP and safety should be a top priority for the people that work in your organization—regardless of what position they hold.

6. Tell us something you like to do for fun/Last book you’ve read/Last movie you’ve seen….?

I’m an Audible and Podcast fanatic. The last book I listened to was A Higher Loyalty by James Comey

(which is great no matter what side of the aisle you’re on) and any True Crime podcast, if it’s good, can cause me to binge listen at the cost of a good nights rest!

7. Share about personal life? Family/children, etc.?

I am married to my amazing husband, Patrick, who is a partner in an ERP software company based out of Louisville, and we have three beautiful children. Madisyn is 22 and graduated from from college last May, Owen is 19 and is a freshman at WKU, and our youngest, Charlie, is a sixth grader and is involved in too many sports activities to mention, but his faves are wrestling and playing the piano.

Learn About Mobility Solutions and Earn CEU Credits for Free

Advocating Automotive Mobility for your Clients: Driver Rehabilitation and Automotive Mobility Solutions (AAM) Course

The National Mobility Equipment Dealers Association (NMEDA) is o ering an introductory level online course to provide allied healthcare professionals with an overview of a patient’s automotive mobility challenges, automotive mobility solutions, and the practitioner’s role in advocacy and referral. By learning about automotive vehicle modi cations, healthcare professionals will be able to suggest options for caregivers or persons who want to drive or be transported, but need accommodations. Topics covered include learning about the importance of Automobility and Related Services, Driving as an Instrumental ADL, Diagnosis, Assessment, and ve actual Client Case Studies.

Learning Objectives:

• Recognize the importance of automotive mobility independence for persons with disabilities

• Di erentiate the role of key industry professionals and organizations involved in the automotive mobility industry

• Identify the unique process involved in researching, evaluating, selecting, and purchasing automotive mobility solutions

• Distinguish between di erent program models used in driving programs to best meet consumer needs

• Explore a road map for assessment and advocacy in the mobility process

NMEDA’s AAM Course is:

• O ered online, for your convenience

• Brought to you by NMEDA and ADED, the Association for Driver Rehabilitation Specialists

• Targeted for: OT, OTA, PT, PTA, Case Managers, ATP, Students, and Other Health Professionals

• Approved for AOTA* (.15 CEU) in the categories of Occupational Therapy Service Delivery and Professional Issues, ADED** and CCMC (1.5 Contact Hours), upon successful completion of post-test

One thing I can honestly say about the Quality Assurance Program (QAP) is it is always evolving and improving. These last couple of years, specifically, have been transformational with the introduction of QAPx, the job administration software. Now, for the first time in association history, all QAP jobs, from all dealers, are being entered electronically in a secure database. The QAP also stepped-up compliance and safety assurance by requiring all new conversions delivered to be accepted by our Compliance Review Program (CRP). And for our newest transformation, in October of this year, the program will evolve to include mandatory thirdparty audits for MQAP accredited industry-manufacturer members. With regard to the latter, some will say this is long overdue. I will not argue with them. But the good news is it’s here and we are ready to go.

So, why are we doing this?

NMEDA is by definition a “Dealer Association,” but NMEDA is not made up solely of dealers. Most of the more prominent mobility equipment manufacturers out there are also NMEDA industry members who are supplying products to dealers who install them. And just

Welcome to the Family, MQAP Audits!

by Chuck Hardy NMEDA DIRECTOR OF QUALITY & COMPLIANCE

like NMEDA has an accreditation for dealers, it also has an accreditation for its industry-manufacturer members. With an accreditation, there must be some oversight and that is accomplished by this new audit.

The MQAP accreditation requirements for industry-manufacturers are similar to the QAP accreditation requirements for dealers in that there are MQAP Rules that must be followed and certain documents that must be supplied to maintain a “good standing” with NMEDA. When the MQAP committee embarked on developing the audit program some thought it might look like an ISO audit, and for those unfamiliar with ISO audits, these can last several days and consume significant staff time over the course of the audit. But the new audit required by NMEDA will not be an “ISO” audit, first off because we do not require our manufacturer members to be ISO certified, and secondly, if our manufacturers are ISO certified (and some are) that audit will be conducted by their registrar, and we don’t want to duplicate that.

The new MQAP audit will be an audit against the NMEDA requirements outlined in the MQAP Rules. And the good news for those being audited, it will not take days to complete, more like hours and can be accomplished remotely.

Some of the significant elements of the MQAP Rules are as follows:

Insurance – the manufacturer must carry sufficient liability insurance to protect the consumer, installer, and manufacturer

Service Network – the manufacturer must have an established service network and be able to provide 24hour service for all products sold

Installation Instructions – all products must include detailed installation procedures that include critical-to-quality steps and safety precautions for installers

Operation Instructions – for all products to assist the customer with the operation and proper use of the equipment

Certification Training Program – all manufacturers are required to have a documented training program that provides certification training to the installation/service technicians

Warranty - all products must carry a minimum of one-year warranty

Replacement Parts Availabilitymanufacturers shall publish in their end user’s documentation their corporate policy for replacement parts or functional performance equivalent parts availability

Compliance Review Program –all vehicle conversion companies are required to submit all new conversions to CRP and have strict requirements for applying new conversions to used vehicles

If you want to see all the requirements, you can find the MQAP Rules in the document center on our website (www.nmeda.org/ documentcenter).

us who that will be.

• On the same day, March 20th we sent out a printed announcement via first class USPS letter to all affected members. This is the same information as the email, we just want to make sure someone gets the message.

• On March 23rd we made the announcement in our Short Circuit email blast.

• By the end of April we will make

month in the cycle and the audit firm will give you about 30 days’ notice.

• October 1st the MQAP Audit Program will officially launch, and Twining will begin to execute the audits.

The future is bright for NMEDA and the Quality Assurance Program and we will continue to adapt and improve our processes to do whatever we can to assure the safety of the person behind the wheel. That’s our mission and nothing can stop us when we all work together.

That’s about all I have to this article. In closing I want to take a little offshoot from the MQAP audits and thank all of the new committee members who started their first committee assignments in April.

So, who will be doing this?

The MQAP audits will be completed by the same independent firm that carries out the QAP audits for our dealer members, Twining Consulting, which was formerly known as RADCO.

We are happy to have Twining conduct the audits because it gives us continuity with our dealer audits and the auditors are already familiar with the mobility equipment and our association through that program.

So, when are we doing this?

The expected timeline for the launch of the MQAP audit program goes like this:

• On March 20th we announced the new program and sent out personalized emails to all affected members. In that email we requested that each company assign a “MQAP Contact” and tell

sure we have all the persons designated to be the MQAP Contact for their company and follow up with any that are missing.

• Between April and August NMEDA will work with Twining to finalize the audit plan and schedule.

• In August we will send out an email reminder about the upcoming launch of the MQAP audit program to all the designated MQAP Contacts.

• In September any member that has an audit planned for October will be contacted by Twining. Remember this is an annual audit program and the number of audits will be distributed between October 2023 and September 2024 so if you are a company that will be audited, it could be any

NMEDA committee members play a key role in the execution of the Strategic Plan. Everyone who volunteers for a committee has a voice on that committee and an opportunity to share ideas and opinions on subjects that steer the direction of our association. These volunteers give up their valuable time to be on these committees and I want you to know your time is appreciated.

We are a member organization and I work for you, proudly. So, thank you to all committee members, thank you for your time, thank you for your contributions, and thank you for volunteering. You are the real drivers of NMEDA’s progress, not this guy over here with the fancy title, we are nothing without you!!

The future is bright for NMEDA and our quality programs and we will continue to adapt and improve our processes to do whatever we can to assure the safety of the person behind the wheel.”

NMEDA INDUSTRY MEMBERS

INDUSTRY

____________________________

Accessible Vans of America, LLC.

334 Buckington Street St. Peters, MO 63376 (636) 294-1762

Adaptive Driving Alliance

111 Stow Avenue, Ste 103 Cuyahoga Falls, OH 44221 (330) 928-7401

Adaptive Mobility Systems, Inc.

2072 N. Bibb Drive Tucker, GA 30084 (770) 674-0776

Adapt-Solutions

145 Damase-Breton St-Lambert, QC G0S 2W0 (866) 641-0419

AMF Bruns of America

1797 Georgetown Road Hudson, OH 44236 (877) 506-3770

Bever Mobility Products 2885 Sanford Ave SW

41693 Grandville, MI 49418 (888) 959-6198

Brandl Mobility Finance Services

559 Hwy 10 South St. Cloud, MN 56304 (866) 581-3922

BraunAbility P.O. Box 310 Winamac, IN 46996 (800) 843-5438

Bruno Independent Living Aids 1780 Executive Drive Oconomowoc, WI 53066 (262) 953-5316

Creative Carriage Ltd.

6 Ridgeview Street St. George, ON N0E 1N0

(519) 740-4801

Crescent Industries

191 Washington St. Auburn, ME 04210 (207) 777-3500

DealerTeam.com, LLC

2195 Larkspur Ln #203 Redding, CA 96002 (530) 232-3260

Driverge Vehicle Innovations

4199 Kinross Lakes Parkway Suite 300 Richfield, OH 44286 (330) 510-3069

Driving Systems, Inc. 16139 Runnymede St. Van Nuys, CA 91406 (818) 782-6793

Electronic Mobility Controls, LLC 26 Gabriel Dr. Augusta, ME 04330 (207) 512-8009

EZ Lock 2001 Wooddale Blvd. Baton Rouge, LA 70806 (225) 214-4620

Fiat Chrysler Automobiles 1000 Chrysler Drive Auburn Hills, MI 48326 (800) 255-9877

Ford Motor Company 777 Woodward Avenue, Suite 500 Detroit, MI 48226 (313) 202-6342

Fortress Partners 5005 Plainfield Ave NE Suite 400

Grand Rapids, MI 49525 (616) 447-2293

General Motors Corporation

100 Renaissance Ctr., MC482-A20-B98 Detroit, MI 48265 (313) 667-8682

Harmar Mobility

1500 Independence Blvd. Ste 220 Sarasota, FL 34234 (800) 833-0478

High Level Enterprises, Inc. 28767 Holiday Pl

Elkhart, IN 46517-1109 (574) 343-2150

In Motion Mobility LLC 2299 NW 108th Avenue Sweetwater, FL 33172 (786) 534-2046

Johnson Hand Controls LLC 3960 Locust Grove Rd Columbia, PA 17512 (717) 449-0089

Joysteer USA, Inc. 6624 Clay Avenue SW Grand Rapids, MI 49548 (832) 783-9751

Mahadev Metal Works & Fabrication Unit 124, 125 - 11071 Bridgeport Rd. Richmond, BC V6X 1T3 (604) 270-3317

Malley Industries, Inc. 1100 Aviation Avenue

Dieppe, NB E1A 9A3 (506) 859-8591

Manufacturing Production Services Corp.

2222 W. Enterprise St. Escondido, CA 92029 (800) 243-4051

MGA Research Corporation 5000 Warren Road

Burlington, WI 53105 (262) 763-2705

Mobility Credit Acceptance

1108 E Main St Suite 200 Richmond, VA 23219 (804) 505-4000

Mobility Innovations

51277 Celeste Dr. Shelby Twp, MI 48315 (586) 843-3816

Mobility Support Solutions

16212 Bothell Everett Highway

Mill Creek, WA 98120 (877) 246-0979

PMG Technologies Inc. 100 Du Landais St. Blainville, QC J7C 5C9 (450) 430-7981

Pritchard Auto Group 1 Team Quest Way Clear Lake, IA 50428-2296 (352) 552-6674

PSA Insurance & Financial Services 11311 McCormick Rd. Hunt Valley, MD 21031 (443) 798-7495

Q’Straint/Sure-Lok 4031 NE 12th Terrace Oakland Park, FL 33334 (954) 986-6665

Royale Mobility LLC 100 Newark Street Haverhill, MA 01832 (978) 374-4530

Sure Grip Hand Controls 4850 Route 102 Upper Kingsclear, NB E3E 1P8 (506) 363-5289

Tempe Mobility 7975 S. Autoplex Loop Tempe, AZ 85284 (480) 598-2383

TMN 58 Hachermesh St. Haifa, Israel 31000

Toyota Motor Sales, USA, Inc 6565 Headquarters Drive Plano, TX 75024 (469) 292-4649

Twining Consulting, Inc. 18071 Mount Washington St Unit A Fountain Valley, CA 92708 (562) 272-7231

Vantage Mobility International 5202 S. 28th Place. Phoenix, AZ 85040 (800) 348-8267

ALLIED HEALTH PROFESSIONALS

ARIZONA

Jennifer Nordine Driving to Independence LLC

1414 W. Broadway Rd #218 Tempe, AZ 85282 (480) 449-3331

CALIFORNIA

Sam Abbooushi Dynamic Repair Solutions 23615 El Toro Road X287 Lake Forest, CA 92630

Penny M. Anders Sharp Memorial HospitalRehab 1641 Borana St. San Diego, CA 92111 (858) 565-2437

Lula Capuchino Capuchino Therapy Group 3601 Marconi Ave. Sacramento, CA 95821 (916) 481-1300

Melanie Henry Driver Cognitive Assessment Center, LLC 4450 Black Ave Suite D Pleasanton, CA 94566 (925) 249-5947

Gregory Paquin

Gregory J. Paquin 5140 Florence Ave. Unit C Bell, CA 90201 (310) 337-1410

Stanton Toy Always Care Medical Supply Inc.

296 Highland Place San Pablo, CA 94806

COLORADO

Sarah Davidson Craig Hospital 3425 S. Clarkson St. Englewood, CO 80113 (303) 789-8117

Barry Doyle Craig Hospital 3425 S. Clarkson Street Englewood, CO 80113 (303) 789-8218

Colleen Knoll Craig Hospital 3425 S. Clarkson Street Englewood, CO 80113 (303) 789-8218

Natalie Uyeno 3425 S Clarkson St Englewood, CO 80113-2811 (303) 789-8218

FLORIDA

Stephen A. Emerson Stephen A. Emerson Inc. 1384 Wainwright Way Ft. Myers, FL 33919 (239) 633-0180

GEORGIA

Dan Allison 142 Lynford Ln Woodstock, GA 30189

Eilif L. Olesen

Eilif L. Olesen 636 Frigate Dr # 9201 Ellijay, GA 30540-6335 (727) 424-7485

Rajesh Pagadala Georgia Vocational Rehabilitation Agency PO Box 27525 Macon, 31221 (478) 751-6272

ILLINOIS

Danielle Czajkowski STRIVE for Independence, Inc.

1919 S. Highland Avenue Bldg. C, Suite 119 Lombard, IL 60418

Anne Hegberg Strive for Independence 1919 S. Highland Avenue Bldg. C, Suite 119

Lombard, IL 60148 (630) 909-6080

Monica Scalise

Marianjoy Rehabilitation Hospital now part of Northwestern Medicine

Driver’s Department

645 N. Kingsbury St Unit 1501 Chicago, IL 60654

Nicole Thonn Strive for Independence 1919 S. Highland Avenue Bldg. C, Suite 119 Lombard, IL 60148 (630) 909-6080

Darina Yakimec 2500 Archbury Ln APT 1K Park Ridge, IL 60068 ____________________________

INDIANA

Kathy Kachanoski Columbus Regional Hospital 1732 Timbercrest Dr. Columbus, IN 47203 (800) 841-4938

Carin Mitchell Mitchell Driving Solutions PO Box 705 New Carlisle, IN 46552

Eva Richardville Therapeutic Mobility Services, Inc.

311 Airport North Office Park Ft. Wayne, IN 46285 (260) 417-8399

KENTUCKY

MaryFrances Gross On the Road, Again 4805 Hemlock Way Lexington, KY 40514 (619) 607-1142

LOUISIANA

Michael K Shipp MKS Consultants, LLC 1340 Mitcham Orchard Rd Ruston, LA 71270 (318) 245-7361

MARYLAND

Elin Davis

American Occupational Therapy Association 6116 Executive Blvd Ste 200 North Bethesda, MD 20852 (800) 729-2682

MASSACHUSETTS

Eugene Blumkin

Massachusetts Rehab Commission

600 Washington Street Boston, MA 02211 (617) 204-3721

MICHIGAN

C Kerry Jones The Space Between 26875 Church St. Edwardsburg, MI 49112 (269) 663-0226

Kelby Lloyd Special Driving Services, Inc. P.O. Box 241 Okemos, MI 48805 (517) 862-1717

MISSISSIPPI

Nikki Simmons Driving Independence 5225 Crawford Rd Hernando, MS 38632 (901) 734-7472

NEW YORK

Gail Babirad Rehabilitation Technology Assoc. Inc - GB PO Box 540 Kinderhook, NY 121060540 (800) 987-2753

Jurgen Babirad Rehabilitation Technology Associates, Inc. - JB PO Box 540 Kinderhook, NY 121060540 (800) 987-2753

John Lorenzetti, OTR/L, CDI, DRS FLX Driver Rehabilitation, LLC 4144 High Banks Rd. Geneva, NY 14456 (315) 585-9198

Andrew Streit Stevens Driving School 4060 Seneca St. West Seneca, NY 14224

NMEDA ALLIED HEALTH PROFESSIONAL MEMBERS

Raanan Zidile

Tri-Boro Driver Rehabilitation & Mobility Services, Inc.

1642 Coney Island Ave Brooklyn, NY 11230

NORTH CAROLINA

Cyndee Crompton Driver Rehabilitation Services

PO Box 448 McLeansville, NC 27301 (336) 697-7841

Anne Dickerson East Carolina University 1806 Planters Walk Greenville, NC 27858

Mike Edwards North Carolina Division of Vocational Rehabilitation 5501 Executive Center Dr Suite 101 Charlotte, NC 28212

Liz Soles

ADED

200 1st Ave NW #505 Hickory, NC 28601 (866) 672-9466

PENNSYLVANIA

Brenda Bennett Transportation Solutions 4202 Peach Street Erie, PA 16509 (814) 833-2301

Amy Lane

Adaptive Driving Program/U of Pittsburgh 3600 Forbes St Pittsburgh, PA 15101 (412) 864-3068

Susie Touchinsky 225 Clark Drive Orwigsburg, PA 17961 ____________________________

SOUTH CAROLINA

Alan B. Simmerson CDRS WJBD VA Medical Center 3602 Deerfield Drive Columbia, SC 29204 (803) 776-4000

TEXAS

Chad Strowmatt Strowmatt Rehabilitation Services, Inc

11020 Katy Freeway Ste 217 Houston, TX 77043 (713) 722-0667

CANADA

BRITISH COLUMBIA

Dean Robertson Access Driver Rehab Specialists

3405 W 31 Ave. Vancouver, BC V6S 1X6 (604) 263-5286

Lars Taylor

InSight Rehabilitation Services Inc.

3002 Coachwood Crescent Coldstream, BC V1B 3Y4 (250) 542-3087

NEW BRUNSWICK

Maura DuLong

Stan Cassidy Centre for Rehabilitation

800 Priestman St.

Fredericton, NB E3B 0C7 (506) 452-5876

ONTARIO

Shah Baqar, OT, CDRS

CBI Health Group 20 Linsmary Court

Markham, ON L6E 1L2 (416) 419-3031

F. Lortie F. Lortie 68 Bloomfield London, ON N6G 1P3 (519) 495-9541

Tamalea Stone

Ottawa Hospital 686 Vivera Pl Stittsville, ON K2S 2N1 (705) 741-7660

QUEBEC

Kristian Thivierge Centre de Readaptation

Constance-Lethbridge

7005, Boulevard de Maisonneuve Quest

Montreal, QC H4B 1T3

SASKATCHEWAN

Susanne Adamson, OT/ CDRS

88 Tibbits Road

Regina, SK S4S 2Z1 (306) 766-5427

Suzanne Lendvoy SK Health Authority 2762 Francis St

Regina, SK S4N 2R3 (306) 766-5968

EDU/GOV’T/NONPROFIT

____________________________

Eric Bradley Texas A&M Transportation Institute

3135 TAMU College Station, TX 77843 (979) 845-7492

Timothy Brant Brant’s Driving School 596 Goucher Street Johnstown, PA 15905 (877) 395-7011

Lance Bullard Texas Transportation Institute A&M Univ. 3135 TAMU College Station, TX 77843 (979) 845-6153

Marilyn Clark Bridge to Mobility 3863 Lander Road M2 Chagrin Falls, OH 44022

Todd Keanan

James A. Haley VA Hospital 13000 Bruce B. Downs. Blvd. Tampa, FL 33612 (813) 972-2000

James Kovar Texas A & M University 3135 TAMU College Station, TX 77843

Julius Lee SMCL Foundation & Associates Inc. Adaptive & Multi-services Organization 2910 Seine Street New Orleans, LA 70114 (504) 450-4014

Justin Maxwell Texas A & M University 3135 TAMU College Station, TX 77843

Torrey Morse Connecticut Bureau of Rehabilitation Services 55 Farmington Ave, 12th Fl Hartford, CT 06105 (860) 424-5543

Henning Mortensen Bond Driving School 3333 Balmoral Drive Sacramento, CA 95821

Tina Paff Bicks Driving School 6367 Glenway Ave Cincinnati, OH 45211 (513) 251-2100

Daniel Reid Grove Transit 1721 Hardy Street Hattiesburg, MS 39401 (601) 544-5403

James Rose The John & Josephine Rose Living Network Foundation Inc 5541 E Grant Rd Tucson, AZ 85712

Jo’el Roth WA Division of Vocational Rehabilitation 9600 College Way N Seattle, WA 98103 (206) 431-9681

Gerhard Schmidt 2441 Emmons Rd Columbia Station, OH 44028 (206) 431-9681

Stephen Sundarrao Rehabilitation Engineering & Technology Program 4202 E Fowler Ave ENB 118 Tampa, FL 33620 (813) 974-5346

Michelle Szumski Texas Workforce Commission - VR Division 101 East 15th Street 101 CT Austin, TX 78778 (512) 936-3462

Lisa Weber Commonwealth of Massachusetts 21 Winship St. Brighton, MA 02135

Arthur Yeager US Army - Walter Reed Hospital

3835 Maple Hill Road Fairfax, VA 22033

Bill Youngman Department of Social & Health Services 9600 College Way N Seattle, WA 98103 (206) 437-9681

DATES TO REMEMBER

This calendar of upcoming events is provided as a service to NMEDA members. The Circuit Breaker cannot guarantee the accuracy of the information provided. Please verify dates and locations with the organizations listed.

NMEDA Board of Directors Meetings

May 18, 2023

June 15, 2023

July 20, 2023

Abilities Expo - New York

May 5–7, 2023

Visit www.abilities.com/dallas for more information.

NMEDA Comprehensive Automotive Mobility Solutions (CAMS)

May 19, 2023 – San Diego, CA

Visit www.NMEDA.org/CAMS for more information.

NMEDA Manufacturer Service School (MSS)

May 22-25, 2023 – Sarasota, FL

Visit www.NMEDA.org/MSS for more information.

NMEDA Comprehensive Automotive Mobility Solutions (CAMS)

June 9, 2023 – Saddle Brook, NJ

Visit www.NMEDA.org/CAMS for more information.

NMEDA Comprehensive Automotive Mobility Solutions (CAMS)

June 14, 2023 – McFarland, WI

Visit www.NMEDA.org/CAMS for more information.

2023 NMEDA Annual Conference & Auto Mobility Expo

September 30-October 2, 2023 – Kansas City, Missouri

Visit www.NMEDAAnnualConference.com for more information.

To have your information included in Dates to Remember, please submit at least 12 weeks before the event to katie.mcdonald@nmeda.org.