Chief Operating Officer

Roald Helgesen Chief Operating Officer The Chief Operating Officer (COO) oversees the Operations branch of the Tribe and provides direct leadership for community and client services departments, provides administrative support to the President in all areas of tribal executive management, and supports relationships with government agencies, businesses and private entities. The COO is charged with ensuring operations remain consistent and within the framework of budgets, plans, regulations and laws, and policies and procedures. The COO also serves on several boards and committees for the Tribe and as a liaison with various government and private organizations. In 2020, the COO provided direct oversight of the following departments and divisions: ƒ 477 Division ƒ Cultural Heritage & Education ƒ Head Start ƒ Human Resources ƒ Information Technology ƒ Native Lands & Resources ƒ Organizational Development ƒ Public Safety ƒ Reentry & Recovery ƒ Self-Governance ƒ Tribal Family & Youth Services (TFYS)

ƒ Responded to the COVID-19 pandemic to protect needed Tlingit & Haida services as well as implemented two CARES Act Need-Based programs for tribal citizen households impacted by the COVID-19 pandemic; over 2,600 households were supported through these programs: » Family Education & Retraining Expenses program for unexpected education and related expenses. » Family Home & Utility Expenses program for rent, mortgage and utilities impacted by COVID-19. ƒ Worked with the Executive Team to develop two new departments: Grants & Resources to expand financial support and Organizational Development to bring contracted services in-house. ƒ Successfully deployed information technology tools to allow staff to work from home during the COVID-19 pandemic.

ƒ Seek reimbursement under the Bureau of Indian Affairs 105(l) program for eligible facilities expenses related to our programs, functions, services, and activities. ƒ Work with Tribal D™ to complete strategic planning process and mapping in

TribeVue™ to launch tribal citizen portal in 2021. ƒ Implement compensation study to ensure Tlingit & Haida can attract and retain talent in the market. ƒ Open two Reentry & Recovery non-congregate sheltering projects that are currently under construction, for a total of 27 beds, in Juneau, Alaska. ƒ Secure a lease and assist the Tribal Family & Youth Services department in opening a

Child Welfare office in Seattle, WA. ƒ Implement Indigenous Guardians program in collaboration with the United States

Forest Service.