Tradebank Welcome Brochure

WELCOME TO

READY TO GROW YOUR BUSINESS WITH TRADEBANK?

Hundreds of thousands of companies benefit from trade, ranging from small businesses to Fortune 500 companies.

As a new member of Tradebank , your business will too. These pages will introduce you to the benefits of barter and working with Tradebank will increase your sales, enhance your cash flow, and improve your bottom line. You’ll learn how your Tradebank broker will help you strategically buy and sell within the network.

We have included a variety of tools and tips that will help you make the most of your trade opportunities. Trading is a financial tool that will make your business more profitable.

Let’s get to work!

“Bartering for goods and services can be a shrewd business move...”

- BUSINESS WEEK ONLINE

THE SMARTER WAY TO BARTER

Trade has become a highly valued business method in world commerce and Tradebank is a industry leader. Since our start in 1987, Tradebank has completed millions of trade transactions—each helping our clients to conserve cash and improve their bottom line. At Tradebank, you will have access to thousands of companies that are new potential customers for your product or service. Plus, you will leave cash in your business as you trade for goods and services normally bought with cash.

• Gain brand new customers

• Keep cash in your bank

• Pay for purchases with your own products and services

• Buy goods at wholesale cost

• Move excess inventory

• Fill downtime in your business

• Improve your bottom line

ACCOUNT NUMBERS

GETTING STARTED

Tradebank is a network where thousands of businesses come together to trade what they have for what they need. Let’s get you ready to start optimizing your opportunities.

Merchant Number

This *seven-digit number is your account number, used to identify your company and to process sales. The merchant number cannot be used to make purchases on your account, so it is safe to give to your employees who may process sales.

Card Number

This 16-digit number appears on your Tradebank card and is required for all purchases. Each cardholder receives a unique number, which allows the owner of the account to track purchases by cardholders.

*Merchant number not displayed.

TRADEBANK CLIENT TOOLS

Directory

Browse all company directories in our exchange with advanced filtering options, including category, radius, and keywords.

Marketplace

Find hundreds of goods and services offered on trade by Tradebank members, with new items posted every day.

Travel Tools

Plan your next trip or vacation with our Travel directory or visitors guide tool.

NEW!

Tradebank Mobile

Process transactions, find local businesses, browse the marketplace; just to name a few. Available on Google Play Store and Apple App Store.

Trade Flashes

Communications sent through electronic platforms that provide promotions on our latest products and services.

Trade Tips

Find numerous tips online on how you can better your trade. View them at myTradebank and through your email subscriptions.

Tradebank Mobile

The Tradebank Mobile App gives you the ability to barter with anyone, anywhere, anytime. With similar features to myTradebank, the app gives you the ability to access these same features on-the-go. To get started, simply download the app from either the Google Play Store or Apple App Store, and sign in with your Tradebank account.

• View your digital card

• Find members near and far with our Business Map

• Process trade and send/receive trade dollars

• Browse the Marketplace

• Manage your account and make payments

• Manage your requests and view your account activity.

Your Tradebank Broker

As a Tradebank client, you’ll be assigned a Trade Broker — a professional who is highly knowledgeable and experienced in all aspects of trade, including products and services available on the Tradebank network. As the core resource in Tradebank, your broker will faciliate your success by:

• Showing you how to trade effectively each and every day.

• Serving as an additional sales person for your company, promoting your business through the Tradebank network.

• Assist you in utilizing Tradebank for all of your purchasing needs.

• Keep you informed about the most current trading opportunities.

• Introduce you to other business owners locally and throughout the Tradebank network.

• Partner with you and make and save you money.

Working With Your Broker

Tradebank partners with our clients to facilitate and foster each other’s success. As a client, we ask that you work with your broker to reap the maximum benefits from your association with Tradebank. To assist your broker, you as a client can:

• Be responsive to your Tradebank broker’s calls, emails, and other communications.

• Communicate with your broker regarding your trading experiences.

• Download the Tradebank Mobile App or go to myTradebank.com to stay connected.

• Inform your Tradebank Broker of your business and personal needs, so you’ll keep informed of trading opportunities.

• Educate your broker as to the products and services you provide.

• Inform your staff not to spend cash before checking with your broker.

Selling with Tradebank

• Goods and services are to be sold at prevailing retail prices.

• Seller should prepare an invoice for the buyer.

• Seller is responsible to collect sales tax in trade.

• Seller is responsible to remit taxes to the appropriate government agency.

• Authorization from Tradebank should be obtained at point of sale.

• Obtain pre-approval or have funds set aside in escrow for larger transactions.

• Should the buyer dispute the charge, the seller is responsible to product their copy of the signed transaction slip. In the case of telephone orders, the buyer’s acceptance of the product is considered to be their signature.

• Help keep the Tradebank system fair and equitable. Alert the Tradebank staff to any unfair trading practices.

• All goods and services priced under T$10,000 must be offered full trade. The amount over T$10,000 cash for a single transaction may include a cash component negotiated between the buyer and seller.

Processing Transactions

How to process a sale:

The seller is responsible for obtaining authorization for a Tradebank transaction. The authorization number verifies the funds have been transferred from the buyer’s account to the seller’s account.

For your convinience, we provide several option when processing a sale. These options can be found:

• Via the Tradebank Mobile App and the Tradebank mobilePAY App.

• Online at myTradebank.com under Post a Transaction.

• Elect to receive PushPay from the buyer. Simply scan your QR code for the buyer to scan.

Seller’s Merchant Number:

Used to identify your company through a 7-digit number provided to you at orientation and on your statement.

Buyer’s Account No/ Expiration Date:

The buyer’s 16 digit Tradebank card number is obtained by the seller at the time of purchase.

Description:

Authorization Number:

The description will show on both the buyer’s and seller’s monthly Tradebank statement

The Authorization Number signifies that the funds have been transferred from the buyer to the seller.

Post A Transaction

You can easily post a transaction from any page at myTradebank.com This allows ease of access for quick transaction posting.

*MobilePay

Ease of access for your employees to process transactions while securing your account information

*Tradebank Mobile and MobilePay are seperate appplications.

Buying with Tradebank

• Ensure that you have the Tradebank mobile app and your digital card ready prior to buying.

• Before you make your next cash purchase, call your Tradebank Broker to see if what you are looking for is available on trade.

• Know the difference between the calling statuses of “Broker Only” and “Client Call Direct” and follow these calling guidelines.

• Buyer should identify himself/herself as a Tradebank client and follow trading instructions when contacting another Tradebank member.

• Gratuities are always payable in cash (20% minimum for service industries).

• Brokerage fees for trade purchases and the monthly accounting fee will automatically appear on your monthly statement.

• Overdue accounts will not be authorized for further purchases until the past due cash fees are received. Late fees will apply.

• Be aware that it is your responsibility to review the pricing and quality of goods and services before you make a purchase. Tradebank does not guarantee any product or service provided by our clients. Should there be a problem with a product or service, please address it with the seller.

• Any issues with policies being broken by other clients should be brought to the attention of your broker.

We appreicate your help in keeping Tradebank fair and equitable!

Referrals

Referrals play a key role in the success of Tradebank and in the success of all our business owners.

• Earn a T$200 Trade Bonus for each business owner that you introduce to us who becomes a Tradebank member.

Which of your friends, family, neighbors and associates own their own business?

Which expenses do you currently pay with cash for and would rather be purchasing with trade dollars?

Who has what you want? Who do you want as a customer? Who is currently doing business with a competitor and could be doing business with you instead?

Talk up Tradebank. Help us provide you with even more trading opportunities. To access a referral form, visit the myTradebank Library or go to tradebank.com/referral

For more common questions, visit our FAQ at mytradebank.com/members/faq

- ENTREPRENEUR.COM