CAMERON SINGH
AREA GENERAL MANAGER SIGNATURE FLIGHT SUPPORT
How did you apply your experience in the start-up of a new Signature location in the US to your work here in Antigua? I was on the start-up team for our San Jose, California location which was the first that Signature built from the ground-up. This was a great experience as I had the opportunity to be a part of building a Fixed-Based Operator (FBO) from scratch from a human resources and operations perspective. After having this experience at San Jose and working at two of our other busiest locations, I became prudent in the importance of attention to detail. Since coming to Antigua in 2018, we have made great strides in attention to detail, adding amenity offerings and making improvements in the overall customer experience. We feature marketing videos which show off new real estate developments such as the Barbuda Ocean Club and Half Moon Bay along with many of the elite-class hotels and resorts on the island. Caribbean style music has also been added in our terminal so that our clients feel they are arriving in the Caribbean. ‘World-class FBO facilities with the warm hospitality for which the Caribbean is so well known’, is how Signature Flight Support describes its operations in the Twin Islands. What else would you add to this? Signature Flight Support Antigua is unique within the Caribbean as we have an excellent and wellexperienced team. Most of our team know crew members and the passengers on a first-name basis and strive to provide a personalised service through understanding our clients’ needs. As we are both the first and last point of contact with Antigua for visitors, we take our customer service and the overall experience very seriously. We are not only giving Signature Flight Support a good name, but also Antigua & Barbuda itself.
“Private jet travel is becoming the growing choice because of the efficiency whereby you can get on your jet quickly and go from point A to B faster than a commercial flight.”
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THE CITIZEN
What are Signature’s main services? We offer unique services that are not offered at our other FBOs such as a Meet & Greet service which provides expedited services on arrival and departure through customs and immigration. Furthermore, we offer a departure lounge service through our Signature Elite Class service for British Airways passengers.
