#80
retail focus
January 2017 : £6.75 #83
January 2017/issue 83
retail focus WWW.RETAIL-FOCUS.CO.UK
FutuRetail 2017 : ISE : L’Occitane Flatiron : Fenwick Colchester : English Cut : Indoor Plants : EuroShop Supplement : Seven Dials : Surface Design Show : Signs & Graphics : Q&A with Tony Crathern
Natural beauty Inside the L’Occitane Flatiron multisensory boutique
FutuRetail 2017 : Integrated Systems Europe : Window Shopping : Fenwick Colchester : English Cut Indoor Plants : EuroShop Supplement : Seven Dials : Surface Design Show : Signs & Graphics
Hacel_Retail_Focus_Retail.qxp_Layout 1 28/01/2016 12:03 Page 1
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contents
CONTENTS Natural beauty
28-30
The new L’Occitane flagship store in the Flatiron district of Manhattan presents a new shopping model designed by School House for today’s consumer.
11 ISE/FutuRetail
39 Natural fit
73 Surface Design Show
7
28-37 P roject Focus
8
Leader Diary
12-18 News 20-22 Window shopping
67-68 In and Around... Seven Dials. A unique international shopping and dining destination in the heart of London’s West End.
Inspiring window displays from around the globe.
24
Top of the POPS
27
Karl McKeever
As we enter 2017, the most successful retailers will be those who keep moving forward, never resting on their laurels, argues Karl this month.
www.retail-focus.co.uk
L’Occitane Flatiron : Fenwick Colchester: English Cut
71
O pinion
Erik Juul-Mortensen, president of Tax Free World Association, discusses the challenges and opportunities facing the duty free and travel retail industry.
43 EuroShop Focus 77-86 P roducts Products and services for the retail industry.
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Q&A Retail Focus talks exclusively to Tony Crathern, creative consultant at Adel Rootstein.
leader
welcome January ‘17 Welcome to 2017 and a new year for innovations, fresh thinking and brave decisions in the dynamic world of retail. With January comes a new trade show season, promising ideas, inspiration and networking opportunities, and so in this issue we preview some of the key events taking place in the coming months, including the Surface Design Show (pages 73-74) and FutuRetail (page 11). We’ve also compiled a special in-depth show guide with everything you need to prepare for your visit to EuroShop, which returns in March at Messe Düsseldorf (pages 43-64). As we enter 2017, our columnist Karl McKeever explains why he believes the most successful retailers will be those who keep moving forward, never resting on their laurels (page 27). One brand that is challenging its existing retail structure is French skincare and fragrance brand L’Occitane en Provence. The company recently opened a new flagship store in the Flatiron district of Manhattan that is said to present a new shopping model designed for today’s consumer, addressing their varying needs for information and immediacy (pages 28-30). We’re particularly fond of the ceiling feature that runs through the centre of the space, drawing you into the store. With a new year also comes a new issue and a new regular feature. From this month we will put a spotlight on key shopping areas in London, the UK and throughout the globe, beginning with Seven Dials in the heart of London’s West End (pages 67-68). Wishing all our readers a happy and prosperous 2017.
Gemma Balmford Editor
Managing Editor
Editor
Gemma Balmford e. gemma@retailfocus.co t. +44 (0)7908 895 906
Lyndsey Dennis e. lyndsey@retailfocus.co t. +44 (0)7500 138 810
Display Sales
Production & Web
Lee Cullumbine e. lee@retailfocus.co t. +44 (0)845 680 7405
Terry Clark e. terry@retailfocus.co t. +44 (0)845 680 7405
Get more from Retail Focus online!
www.retail-focus.co.uk
Account Manager Adam Potter e. adam@retailfocus.co t. +44 (0)845 680 7405
Industry associations
Search Retail Focus For subscription enquiries please email: subscriptions@retailfocus.co Retail Focus is published 12 times a year by Retail Focus Promotions Ltd, Yeomans, Bassetts Lane, Woodham Walter, Maldon, Essex, CM9 6RZ. system or transmitted in any form without permission. Please address all enquiries to the editor at the above address. The opinions expressed in Retail Focus are the views of the writer and do not necessarily reflect the views and opinions of the publisher. Every effort has been made to ensure accuracy of the information contained in these pages. We will assume permission to publish any unsolicited material unless otherwise stated. ©Retail Focus Promotions Ltd 2017.
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diary
DIARY
Retail Shopfitting & Display Summit Radisson Blu Hotel, London Stansted 6-7 February 2017 The Retail Shopfitting & Display Summit brings together retail professionals and suppliers for one-to-one business meetings, seminars and networking. The Summit aims to help industry professionals discuss their plans, generate new ideas and share information. The event guarantees pre-arranged meetings with solution providers of your choice in 25 minute slots, a tailored programme of inspiring seminars and an evening gala dinner for further networking. Your ticket also includes overnight accommodation, and meals and refreshments throughout. RSDSummit
www.retailshopfittingsummit.co.uk
Surface Design Show Business Design Centre, London 7-9 February 2017 Surface Design Show returns to London in February 2017, showcasing the newest and best surfaces that the design industry has to offer. More than 130 exhibitors have already signed up, with more to be confirmed over the next few months. Returning brands include Altfield, Concreate and James Latham. surfacethinking
www.surfacedesignshow.com
EuroShop Messe DĂźsseldorf, Germany 5-9 March 2017
Sign & Digital UK NEC Birmingham 28-30 March 2017
EuroShop will be celebrating 50 years in 2017. Launched in 1966, EuroShop is a creative hub bursting with new ideas specifically for retail. Some 2,500 exhibitors from more than 50 countries will present their products for the global retail sector. Due to high demand for exhibition space, an extra hall will be occupied bringing the total to 17 halls.
Celebrating 30 years, Sign & Digital UK will showcase a wide range of products and services for the sign making, display solutions and digital printing industries from more than 180 leading suppliers. Products on show will include wide format digital printers, inks, print consumables to displays systems, soft signage and print finishing equipment.
Euroshop
www.euroshop-tradefair.com
Signanddigital
www.signanddigitaluk.com
www.retail-focus.co.uk /Events keep up-to-date with the latest events in your industry
Photo: Messe Dusseldorf / ctillmann
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Integrated Systems Europe The place for AV solutions for Retail
Digital Signage Summit @ ISE
During the world’s largest AV show, the Digital Signage Summit will present expert opinion and insight into digital signage and AV solutions for Retail. This half day conference takes place on Wednesday 8 February 2017.
Boost your knowledge and learn more from a packed education programme that offers everything from bitesize 20 minute taster sessions, to panel discussions, seminars and in-depth Conferences.
Experience the show floor and get hands on with cutting edge retail technologies, including video wall displays and LED screens.
Find out more: www.iseurope.org Organised by
Integrated Systems Events A joint venture partnership of
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previews
FutuRetail 2017 What is the future of the retail industry?
FutuRetail returns to London on 22 February 2017 at Sea Containers House on the south bank of the River Thames. The one-day event brings together senior forward-thinking individuals from across the retail sector, from technology, ecommerce, brand, property and design innovators to investors and strategists, to discuss what’s new and what’s next for the industry. Key themes at FutuRetail17 will include Mixology: The science of mixed-use in retail, brand engagement and experience, and online to physical. Confirmed speakers include Sean McKee, director of ecommerce and customer experience at Schuh, Nick Brackenbury, co-founder and CEO at NearSt, and Justin Taylor, head of EMEA retail and UK retail CEO at Cushman & Wakefield. Readers of Retail Focus will receive a 15 per cent discount on the total cost of conference tickets.
When and where Sea Containers House, London Wednesday 22 February 2017
www.unwired.eu.com/futuretail/2017
Integrated Systems Europe Biggest exhibition to date Award-winning German architect Ole Scheeren will present the opening address at Integrated Systems Europe (ISE) this February. His speech will share his vision of contemporary architectural and urban development, and explore how technology and architectural design combine to influence the creativity of each discipline. The address will provide the culmination to a day of events that will include the Smart Building Conference and the launch of extensive educational programmes, delivered by trade associations CEDIA and InfoComm International. Taking place from 7-10 February 2017 at the RAI Amsterdam, ISE is one of the largest trade shows in the world for the professional AV and electronic systems industry. This year it is expected to welcome more than 1,100 exhibitors and 65,000 registered attendees.
When and where Amsterdam RAI Tuesday 7 - Friday 10 February 2017
www.iseurope.org
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news
NEWS Missguided continues UK expansion with Bluewater store Women’s fashion brand Missguided will open a second store at Bluewater in Kent. Located on the lower Rose Gallery, the 1,486 sq m statement store will also be the brand’s first outside London. The store has been designed by Dalziel and Pow and will stock all of Missguided’s collections, including high fashion, lingerie and nightwear, activewear, maternity and bridal. ‘Signing Missguided for the store that marks the brand’s move out of London is a major milestone for Bluewater, and a great way to begin 2017. Missguided’s commitment to fast fashion will appeal to Bluewater’s guests, with whom we are confident the brand will be an immediate hit,’ says Russell Loveland, portfolio director at Land Securities, co-owner and asset manager of Bluewater. ‘Missguided is also the latest step in our strategy of continual evolution of Bluewater’s offer. Last year, more than 20 new brands opened, a number of whom created statement stores unique to Bluewater. Missguided joins an exciting line-up that differentiates Bluewater from any other location in the UK.’ Nitin Passi, founder of Missguided, adds: ‘Bluewater is a great brand match for Missguided and we already have a strong following across the catchment via our e-commerce site. Combined with the work Land Securities has done to create the ideal store, we have the perfect opportunity from which to grow our brand and are looking forward to a very successful future at Bluewater.’
LCF announces new Post Graduate VM course London College of Fashion has introduced a new course, the Post Graduate Certificate in Fashion Visual Merchandising. The course is a 15-week fast track for those who either wish to enter into the visual merchandising industry or perhaps boost their career opportunities. Led by course leader Jonathan Baker, the course has been shaped with the help of significant contributions from Linda Hewson, creative director at Selfridges; Tanya Reynolds, creative director at Proportion London and Gary Porter, founding director at Elemental Design. LCF is now taking applications fo the course, which will begin in September 2017.
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Photo: Missguided, Westfield Stratford City
Shoptalk announces European event Shoptalk has announced plans for a European show later this year. Taking place from 9-11 October 2017, Copenhagen in Denmark will play host to the first Shoptalk Europe. The agenda will address global changes in retail e-commerce, focusing on new technologies, trends and business models that are transforming the way people discover, shop and buy their goods, from grocery to fashion and everything in between. The event will bring together more than 2,000 innovators, including 250-plus speakers from all across Europe. From established brands to new start-ups and prolific investors, more than half of the speakers are CEOs or founders. UK speakers will include Michael Ward, managing director of Harrods, and Simon Belsham, CEO of notonthehighstreet.com. To find out more visit www.shoptalkeurope.com
news
Typo opens first UK store
Doddle announces click & collect technology for other retailers
Australian stationery and gifting retailer Typo opened the doors to its first bricks and mortar store in the UK at Westfield Stratford in December. The new store, which comes as a result of strong customer demand, follows a successful online launch into the UK in April. The first brand from global retailer, Cotton On Group, to launch in the UK market, the new Typo store represents the brand’s 200th store globally and makes the UK its 12th country. The demand in the stationery market has encouraged the brand to start actively looking for its next store location with the potential to open more than 100 stores in the UK over the next five - 10 years
Click & collect services provider Doddle has launched ‘Powered by Doddle’, a comprehensive click & collect solution that includes all the software training, communications and analytics modules retailers need to enhance their click & collect experience and deliver incremental revenue. The news was announced during the National Retail Federation’s (NRF’s) Retail’s Big Show in the US. ‘With Powered by Doddle, retailers can now benefit from the best practices we have developed by running our specialist network and the two million parcel pickups and returns we have handled. Now is the time to seize the opportunity click & collect presents for their bottom line,’ says Tim Robinson, CEO at Doddle. ‘With 54 per cent of UK consumers now picking up online orders in-store, a best-in-class click & collect service enables retailers to increase revenue, improve internal efficiency and deliver a superior user experience that keeps their customers coming back.’
Selfridges welcomes first UK-based Vitra Home Accessories space Swiss furniture company Vitra has partnered with Selfridges to open its first dedicated Home Accessories space in the UK. Located on the fourth floor of the department store’s Oxford Street flagship, the dedicated space features the new and growing Vitra Accessories collection of
design objects, accessories and textiles. The space has been designed by Hamburg-based Studio Besau Marguerre and features Vitra’s own Kado retail shelving system. ‘We’re very excited to be working with Vitra to present this beautiful new
space. Their signature contemporary designs make a fantastic addition to our home and gifting destination on 4,’ says Geraldine James, home buying manager at Selfridges.
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news
In brief... After 30 years of growth and 12 months of internal and external consultation, Novograf became employee-owned on 1 January 2017. Stakeholders Alistair Miller and John Clark have assigned their shares to the newly formed Novograf Employee Trust, which will now hold and manage the shares on behalf of all employees of Novograf.
Adidas Originals London flagship gets a makeover The Adidas Originals flagship store in London has undergone a revamp with a localised twist to make it uniquely relevant to London. StudioXAG designed and implemented two long-term dwell areas within the store, adding authentic elements of familiarity to the store as well as encouraging the local consumer to spend more time in the store. Taking reference from the iconic housing estates of the city, StudioXAG brought the outside in, with reclaimed chimney pots used as planters and even a piece of the London streets in the form of the reclaimed pavement light repurposed
as a coffee table. Sourced mid-century British furniture, phone charging facilities and local magazines offer an inviting retreat from the busy streets of Soho. Other subtle nods to London include the rubber flooring from the Victoria Line tube used as tabletops outside the fitting rooms, as well as cushions made from the London Underground moquette fabric. The team even had a blue plaque especially produced for the store, referencing the English Heritage plaques commonly found across the city.
Fenwick Leicester is closing in the next few months after 55 years of trading. Opened in 1962, the Market Street store has reported a steep decline in footfall over the last few years. A new Fenwick store is planned to open in Bracknell later this year. Cosmetics brand Urban Decay has opened a boutique at Liverpool ONE shopping centre, located on the corner of Paradise Street and Peter’s Lane. The 92 sq m store has been designed by the brand’s in-house team, reflecting the Urban Decay trademark bold colours, with the addition of boudoir style seating and mirrors surrounding a full range of products.
The Fashion East store opens at Selfridges Selfridges Oxford Street has welcomed the Fashion East Store in its Designer Studio. The one-stop pop-up shop features the brightest and best in British design, including Fashion East’s current line-up of designers and its ground-breaking alumni. Fashion East is a pioneering non-profit initiative established by the Old Truman Brewery and talent scout Lulu Kennedy in 2000 to nurture emerging young designers through the difficult early stages of their career. It receives sponsorship funding from Topshop, Topman and The Greater London Authority. ‘You only have to walk around the fashion floors of Selfridges to see the amazing success and influence of Fashion East. In store for SS17 we have more than 20 Fashion East alumni and designers across menswear and womenswear, from new talent like Richard Malone through to Roksanda or Simon Rocha, who are some of our best performing RTW designers right now, or Craig Green who brings so much energy to men’s designwear,’ says Lulu Kennedy, founder and director of Fashion East.
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‘Having a Fashion East store in Selfridges, where a real cross-section of the Fashion East family are represented feels like a natural thing to do. More than that, we loved the idea of giving Lulu a space to make her own. I think the environment and line-up of specially commissioned products will give an insight into her creative process
and into a network of brilliant friends who are shaping what British fashion means today,’ says Sebastian Manes, buying director at Selfridges. The Fashion East pop-up will run until the end of March.
@retailfocus
Shop Fitting & Store Design at EuroShop 2017. Experience the convincing aesthetics of uniquely distinctive concepts. At the world’s No.1 trade fair – the new EuroShop.
EuroShop All Dimensions of Success The World’s No. 1 Retail Trade Fair
5 – 9 March 2017 Düsseldorf · Germany • www.euroshop-tradefair.com
For further information contact ITSL Ltd _ Ramsay House _ Marchmont Farm Link Road _ Hemel Hempstead Hertfordshire _ HP2 6JH Tel 01442 230033 _ Fax 01442 230012 info@itsluk.com
2016-09-19 EuroShop 2017_Großbritannien_Shop Fitting_86 2016-10-18 Fitting & Store x 262mm_Retail Design_86 x Focus_4c_5817 262mm_Retail Focus_4c_5731
Expressing function in its finest form.
+ +
15 2016-10-18 EuroShop 2017_Großbritannien_Shop Fitting_86 x 262mm_Retail Focus_4c_5817.indd 1
10.10.16 15:15
news
Neiman Marcus introduces memory makeover mirror at Le Métier de Beauté counters Luxury fashion retailer Neiman Marcus has launched the Memory Makeover, a mirror from the MemoryMirror family in partnership with MemoMi, which will debut at Le Métier de Beauté cosmetic counters. The Memory Makeover captures a customer’s in-store makeup application session and then provides a video of the session via email to act as a tutorial when recreating the look at home. The mirror will first launch in 20 Neiman Marcus locations in America, followed by nine other beauty brands that will launch at additional counters in January. ‘With our new Memory Makeover mirror you can now take your Neiman Marcus beauty brand ambassador home with you,’ says Scott Emmons, head of the Neiman Marcus Innovation Lab. ‘Exceeding our customer’s expectations is our first priority and once again this technology helps to create the very best experience possible for the customer.’ The Memory Makeover records the entire makeup application and then provides the customer with shortened videos of each step — first the face, followed by eyes, cheeks and lips. As the beauty brand ambassador applies makeup during the session,
voice notes are created and embedded into the video files to create a personalised and step-by-step experience for the customer to use at home. This is the first product that will provide a customer with a HD/voice tutorial of their makeup application. ‘We are excited to evolve the beauty world with our digital mirror platform,’ says Salvador Nissi Vilcovsky, founder and CEO of MemoMi. ‘Partnering with Neiman Marcus and the world’s leading beauty brands will allow us to create impactful, new experiences to improve the relationship of the customer and brands.’ Along with this new technology, a high-end 97 CRI lighting system has been developed with the ability to simulate thousands of light variations with presets for night, sunlight, office and more, allowing the customer to see the look in the most natural way. ‘As a high performance beauty brand we are looking to integrate our luxury and personalised in-store experience with next generation technology that will give our clients the most well-rounded, informed brand interaction possible,’ says Richard Blanch, founder and CEO of Le Métier de Beauté. ‘This mirror will offer our clients unparalleled VIP access to not only our products, but our highly skilled pros 24/7.’
Plans approved for Bargate Quarter regeneration in Southampton Southampton City Council has approved plans for the redevelopment of the former Bargate Shopping Centre. The proposals, designed by Corstorphine & Wright, were guided by the key aspiration of opening up the historic town walls, and include plans for retail units, restaurants, 152 one- and two-bed apartments and 451 student beds. Aspirational brands will be sought to fill the retail units and restaurant space, creating a shopping area distinct from those already on offer elsewhere in Southampton. Around 280 new jobs will be created to support the development once operational. ‘This part of Southampton has been crying out for regeneration for a number of years; we are delighted that we are now able to realise the sites potential through the delivery of a vibrant mixed use scheme,’ says James Burchell, partner of Tellon Capital (Asset Managers). ‘We look forward to the scheme positively complementing the existing offer within Southampton and enhancing its reputation as a city to invest in.’
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Steven Frith, associate director at Corstorphine & Wright, adds: ‘Celebrating the Bargate and the old town walls has always been a key design driver of this scheme; we now have the opportunity to create a unique place and destination with this heritage at its heart.’ It is anticipated that once fully occupied, the residents and students will generate an additional £5 million of expenditure in the local economy.
Europe’s leading annual event for innovation and inspiration in RETAIL DESIGN, MARKETING, VISUAL MERCHANDISING, ARCHITECTURE & SHOPFITTING Your unique opportunity to: • Be seen as a leader in the industry • Engage with the retail design and marketing industry • Meet with senior decision makers • Generate qualified targeted leads • Promote awareness for your company • Launch new products and services
“There are a lot of people here. There has been a good mixture of brands and retailers. We’ve seen Asda, John Lewis, Tesco, Marks and Spencer, Bobby Brown, Calvin Klein and Hasbro - a good mix of multinational, and big global brands.” Scott Morris, Managing Director, DisplayPlan
Don’t wait. Secure the stand you want. Call Michelle on +44 (0) 208 874 2728 or email michelle@retaildesignexpo.com New fe
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RDE2017_November_210x297.indd 1
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18/11/2016 19:55
international news
international
NEWS House of Fraser opens first standalone store in China House of Fraser has opened its first store in China, located in Sanpower Plaza in the heart of Nanjing’s Xinjiekou, the International Financial Centre. House of Fraser Nanjing will provide customers with more than 300 brands to shop from, including Barbour, Ted Baker, Dyson, Paul & Joe, Nike, Day Birger et Mikkelsen, Dior and Lancôme. The store is spread over six floors, covering 39,483 sq m of space. The design of the building is neoclassical, taking inspiration from, and replicating, various elements of House of Fraser’s UK store portfolio, such as Fraser’s glass roof and
the Jolly’s peacock, a trade emblem in the decoration of the showrooms. The opening also marks the introduction of a number of new brands to the Chinese market, which are partnering with House of Fraser. These include Radley, Cambridge Satchel Company, Biba Alexandre of England, Peter Werth, Lyle & Scott, Le Tanneur and D.A.T.E.
The store will also see the launch of completely new concepts to House of Fraser, including ‘Style of HoF’, as well as the Monceau lifestyle restaurant and cafe. It will also offer customers a truly exclusive, premium retail experience with the introduction of a VIP lounge, a VIP loyalty program and personal shopping offering.
Burt’s Bees unveils new retail format American skincare and beauty brand Burt’s Bees has unveiled a new retail format ahead of its Asian expansion. Driven by Burt’s Bees philosophy that everything should be for the greater good, the new design concept celebrates the heritage of Burt’s world; a simple, frugal world that was at one with nature, while updating the brand to compete competently in the 21st century in the ever-crowded platform of natural skincare. Designed by Landini Associates, the atmosphere is warm, inviting and friendly to align with the brand personality. Shoppers are invited to test and discover products at the beauty worktable at the heart of the store for personal consultations; or to play with colours on the lip care table. Natural materials are used throughout, including walls made from 100 per cent recycled shingles (reminiscent of Burt’s shack in Maine) and shelves made from recycled timber and curava (recycled glass). The floor and ceiling are made from Bole flooring (a system of naturally curved hardwood that follows a tree’s natural growth, thus creating less wastage). The concept launched in Hong Kong in late 2016 and will now role out throughout Asia, South America and Europe.
Photography: Ross Honeysett
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Paris unveils new department store design in Lima Paris’ newest department store in Lima, Peru builds on the ‘House of Paris’ concept created for the retailer’s new flagship format stores. Designed by Dalziel and Pow, the new format includes three key departments — Mens, Sport and Home — along with a refreshed brand expression throughout the space. The store introduces a more polished urban feel, a boldly playful graphic direction, improved navigation and a conversational tone of voice. Led by the core values of ‘experimental, contemporary, innovative and engaging’, the three-floor store inspires shoppers. The navigation has a highly tactile, premium appeal, inspired by art exhibitions, origami patterns and wellbeing elements such as natural foliage. Customers are organically drawn in and led through the space by these creative cues. For example, Barrosol light features and geometric shapes become denser in focal point areas, and a series of patterned tiles across the floor and ceiling form a gradient from the entrance through to the atrium.
O2 stores. Refreshed.
VM l a t i g i D ns o i t u l o S Inspiring retail performance Smart. Intuitive. Precise. Our next generation digital VM tools make store teams more knowledge, capable and effective — putting retail best practice at their fingertips. It means brand standards can be delivered consistently in every O2 store, every day. And whether day or night, O2 can track policy compliance with ease. Transform Retail Standards
Let’s Talk: +44(0) 1788 543 331
Boost Team Productivity
Improve Brand Performance
visualthinking.co.uk/better
shoptactics
visual merchandising
some of the top christmas 2016 window displays from around london
See more festive window schemes from 2016 at
www.retail-focus.co.uk/vm
Joseph This beautiful scheme at Joseph on Fulham Road, London was inspired by the simple yet stunning architecture of the Reykjavik ice hotels and the textures, transparency and light created by the crystal-like ice and powdery snow. Mannequins styled all in white with antler head pieces sit alongside hand-carved antler trees and an oversized ice chandelier. The display was created in collaboration with Harlequin Design.
Ted Baker Ted Baker once again brought its irreverent sense of humour to the high street with The North Pole Dancer, who was simply itching for Christmas. The brand collaborated with illustrator Ben Jennings and creative studio Harlequin Design on the campaign, which was rolled out to stores worldwide.
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visual merchandising Topshop The Topshop Christmas windows on London’s Oxford Street were based on the concept of togetherness. ‘Coming together of people is often prompted by a celebration, hence the balloon theme,’ says a spokesperson at Topshop. The fashion retailer collaborated with VM company Barthelmess to develop a vac-form balloon in various shapes and sizes.
Karen Millen Karen Millen worked with StudioXAG to create its sparkling, star-filled Christmas 2016 windows. The floors are dusted with transparent and gold stardust, from which plinths and oversized stars emerge glittering in gold. Towering ladders are filled with accessories and neon-lit stars that engulf the space with light.
Aspinal of London Aspinal of London’s Christmas 2016 windows played on the pearl detail of the brand’s AW16 collection. The scheme features giant snow drifts with handbags resting on the snow thanks to hidden shelves. Hanging half pearls hero The Dockery collection, a range by British actress Michelle Dockerty. The luxury leather goods retailer worked with Millington Associates on the scheme, which was installed in eight stores across London as well as new openings in Edinburgh and Leeds.
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visual merchandising
Clarks The Clarks windows on Regent Street, London featured three festive scenes, designed to fall in line with paper models that Harlequin Design created for the full Clarks festive campaign. Each display includes false walls with twinkling lights in the skyline and scenes made from multiple layers of laser cut foamex, secured in place on a baton grid system. At the centre of each scene are three shoes, displayed on clear acrylic stands. See more festive window schemes from 2016 at
www.retail-focus.co.uk/vm
Schuh The Schuh Christmas windows on London’s Oxford Street hosted a forest of spinning Christmas trees. The brief to Roar Creativity was to produce a display that is recognisable as Christmas, but with a Schuh twist. Product is displayed on tiered counterrotating trees while a giant conveyer belt simultaneously drives the falling snowflakes in the background. The result is a Hans Christian Andersen-inspired fairy tale that tells the story of each shoe from every angle. Photography: Bruno Baptista
Coach New York luxury fashion brand Coach celebrated a rawr-ing holiday with its Rexy Christmas windows. The Coach mascot appears in the windows in a graphic repetitive gesture, holding colourful vintage bulbs, rhythmically going up the glistening white snow steps, mimicking the same rhythm and colourway of the product. Finely crafted finishes such as leather, chrome, and white iridescent mica glitter, juxtapose to create a perfect canvas for the colourful product assortment. Photography: Brian T Silak
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pop
TOP pops of the
Company: Propability
Client: Hamleys
Display title: Star Wars Basement Hamleys, London
Sector: Toys
Location: Hamleys, Regent Street, London
The brief: To design and develop a new Star Wars themed basement to the Hamleys Regent Street Store.
The solution: Working with Colin Morrisey, Hamleys’ head of store design, Propability developed the design of the new Star Wars-themed basement at the Regent Street store. With all fixtures and fittings created in theme with scenes from the film, various props and sculpts were produced and installed by the Propability team. The elements delivered included illuminated archways, all fixtures and fittings for merchandise display and two till points. Propability had specially printed material to replicate the metallic qualities of the materials used in the original film sets — with bespoke artwork created in-house to offer a worn look. The geometric patterns synonymous with the generic Star Wars look and feel create an environment that is both slick and believable, just like walking through the corridors of the original Death Star. Propability also turned an existing underground train prop from a previous re-fit into a statement piece, with Storm Troopers guarding its doors. Tasked by Morrisey at the last minute, the company delivered a sculpt of a replica of the Death Star within just three days.
www.propability.co.uk
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DESIGNING, MANUFACTURING AND INSTALLING HIGH QUALITY VISUAL DISPLAY SOLUTIONS FOR THE RETAIL AND EVENTS INDUSTRY.
PROPS & SCULPTS - WINDOW DISPLAYS - STORE DEVELOPMENT - CREATIVE DESIGN SPECIALIST FIXTURES & FITTINGS - EVENTS & PROMOTIONS - MECHANICAL ANIMATION
TEL: +44 (0) 20 8687 1030 WEB: WWW.PROPABILITY.CO.UK EMAIL: INFO@PROPABILITY.CO.UK
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Karl McKeever
Stay ahead of the game In just a few weeks from now, the eyes of our industry will be on Düsseldorf as the city once again hosts the world’s premier retail trade show. EuroShop is always a hotspot to see how the latest innovations and solutions are creating better in-store experiences, and I’m already looking forward to making the trip to see what will be on display for myself. With the event taking place every three years, it is likely to also be the last time that UK visitors will travel to the show as European equals. Making the most of my time in the city, I also plan to explore some of Germany’s own domestic retail stars — the new concepts, eye-catching VM and in-store best practice. Germany is typically associated with precision engineering and industrial efficiency, but increasingly it’s a country that’s home to fresh thinking and design innovation, especially when it comes to in-store brand delivery. From the colourful and playful REWE City store concept in Cologne, which takes grocery retailing to another level, to the sparkling renovation of Berlin department store KaDeWe that has redefined and refined luxury. It was a famous German brand that also caught my eye during a trip to New York just before Christmas. Set across four floors, and covering an area of 4,180 sq m, is the latest Adidas flagship store — the largest outlet the brand has ever created. It is located at the intersection of Fifth Avenue and 46th Street, a once ‘forgotten’ area that has recently seen something of a renaissance with the likes of COS, Zara, H&M and Urban Outfitters all moving into large premises here. Intended to evoke a ‘stadium experience’, the Adidas store is more ‘high concept’ than traditional retailer and the space has been created as a way of ushering in a new era of how shoppers experience creativity and sport in stores. Unlike many sports shops, where clothing and equipment is piled high, the store features vast areas of unused space, such as walkways, gantries and stadium seating, all designed to encourage people to move through the space with a sense of awe. Fans will also find places for photo opportunities such as the full-sized ‘bench’ area, complete with a bronze statue of the brand’s founder, Adi Dassler. But, while this is a store that has undoubtedly been designed Karl McKeever is founder and managing director of visual merchandising and brand delivery consultancy Visual Thinking.
Email Karl at karl@retailfocus.co karlmckeever www.visualthinking.co.uk
with a bold vision, it is also an example of how a landmark flagship store that seeks to deliver a dramatic brand statement can end up creating retail experience that fails to exude the much needed warmth or personable connection that will draw shoppers in, emotionally. Over the course of my global retail travels, I have found that spending too much time in strict, conceptual spaces can be a soulless experience. With a predominantly grey scheme of raw finished concrete and unfinished steel for floors, walls and ceilings, this flagship left me feeling drained. By sticking so closely to its conceptual ideals, it has drifted cheerlessly on a path from high street towards high art — and looking at it through the eyes of a shopper, it runs the risk of looking like it is taking itself too seriously. In essence, this store appears to be self, and not consumercentred; it is all about the brand and less about retail, and in doing so, both the products and the shopper experience are lost within a vast, concrete box. The characteristics of the Adidas flagship store are, in many ways, the complete opposite of Nike’s new hi-tech store in Soho. While Nike places the emphasis on technology and product performance, Adidas leans heavily on creating a sense of brand nostalgia, ego and might. Nike’s store is more modest, but has a more familiar and personable appeal. It is exclusive, but not excluding, shoppers are not treated as spectators and there are spaces for them to become active participants on the basketball court, football pitch or customisation area. The result is they encounter a combined brand, sport and retail experience. Ultimately, sports fans normally show an allegiance to one of the two brands and my visit to New York confirmed why I believe Nike has the edge. Put simply, Nike feels more human, and geared towards what the shopper wants, rather than what the retailers think they want. It feels approachable and accessible, but most importantly it is easily recognisable as a store. If it is to survive in New York, in this location, it is clear that Adidas will need to generate massive sales volumes. This could prove to be a challenge and I wouldn’t be surprised if the store has to undergo a series of less publicised ‘re-models’ in the coming months to make the retail space more commercially ‘shoppable’ and productive. In many ways, this recent New York experience offers a cautionary note for retailers. As we enter 2017, many believe that the austere times are behind us, even though for UK retailers the impending exit from the EU presents uncertain challenges. The most successful will be those who keep moving forward, never resting on their laurels. In this new world, where shoppers are seeking personable, sincere and more experiential relationships, there will surely be less affection for self-indulgent brand expressions that were once defined as ‘innovation’ but moving forward are almost certain to leave consumers out in the cold.
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L’Occitane Flatiron, New York Design: School House Opening date: December 2016 Store size: 185 sq m The new L’Occitane flagship store in the Flatiron district of Manhattan presents a new shopping model designed for today’s consumer, addressing their varying needs for information and immediacy, while channeling the rich heritage, natural beauty and art de vivre of Provence. The French beauty brand worked with New York-based creative agency School House on the store interior, which is a celebration of time, inspired by the Provencal culture, with multiple layers for an immersive yet individualised shopping experience. The retail journey begins with the exterior facade, where bright golden shutters — a brilliant contrast to the neighbourhood’s cityscape — open wide to invite people in. The entrance to the store is designed as a modern day Provencal open-air market, with a community board displaying the boutique’s in-store services, and a selection of the brand’s bestselling products. Further inside the space, customers experience a more sensorial journey, where they can discover L’Occitane’s collection of products and fragrances. A 38 sq m architectural framework that runs down the middle of the ceiling serves as a central design element, displaying new ingredient stories. Inspired by today’s shift in ultra-beauty customisation and with a focus on skincare innovations, the store features the first L’Occitane smart beauty fitting room, where customers can explore, discover and personalise their shopping experience on a digital platform. This allows visitors to browse products in a private,
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digital format while enjoying a physical and sensorial product sampling experience. The store also offers amenities and services, from sparkling water to fragrance engraving and custom gift creation. ‘Beauty is a category that comes with a litany of challenges from an activation, creative and retail experience,’ says Christopher Skinner, founder of School House. ‘Our multidisciplined approach allowed us to design an experience, one that touches on architectural and fixture design, but is rounded out with digital, cultural and merchandising evolutions for the brand. We aimed to challenge the existing retail structure and antiquated working style for the next generation of consumers.’
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‘Beauty is a category that comes with a litany of challenges from an activation, creative and retail experience.’
Commenting on the store opening, Paul Blackburn, associate vice president design and construction at L’Occitane, North America, says: ‘We are thrilled to open the first store of the future at L’Occitane Flatiron, one of our flagship stores worldwide and a premier shopping destination in Manhattan. From entry to exit, the multisensory boutique works collectively to create both an immersive and individualised shopping experience, offering clients an unparalleled assortment of product and service.’
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project focus
Fenwick Colchester, Essex
Design: HMKM Opening date: September 2016 Store size: 11,150 sq m
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Upmarket department store chain Fenwick opened a new branch in Colchester, Essex in September 2016 following a four-year, £35 million refurbishment. Formerly known as Williams & Griffin, the store has sat at the heart of Colchester’s high street for half a century, occupying a parade of Victorian, Tudor, Art Deco and 1960’s buildings. The renovation has added around 2,790 sq m of new space to the four-storey interior and rationalised the warren of existing structures into a coherent, contemporary new retail destination. ‘Fenwick wanted to create an experience which would retain the store’s loyal existing customer base, whilst simultaneously appealing to a new generation of customers across the region,’ says a spokesperson at HMKM, which worked with the retailer to develop the interior concept. For inspiration, the design consultancy looked both to Fenwick’s core values, an an independent, aspirational, fashion-led British retailer, and to local architecture, to enhance the store’s sense of individuality and character. The blend of heritage and innovation is evident from the moment the customer enters the store via a striking new entrance that leads to a triple-height atrium, flooding the ground floor beauty space with natural light. An abstract geometric repeat pattern, inspired by the stylised Art Deco detailing of the nearby model town at Silver End, wraps around the interior, its sleek lines echoed in the fragrance area’s brassframed furniture. Softly jumbled warm-grey tiles sweep across the floor, continuing
the relaxed contemporary feel through into the adjacent accessories and menswear spaces. The accessories department elevates industrial inspiration points into a refined contemporary language, from the graphic lines of Crittall’s iconic window-frames (produced at nearby Witham) to the vast letterpress tables of the famous Anchor printing press in Tiptree. Slim anthracite grey surrounds outline fixtures throughout, layered with mirror and marble and accented with jolts of soft ochre, duck egg green and powder blue. A central double-height courtyard space forms a memorable core for the
handbag department; nearby, angled slabs of oak and champagne lacquer provide a contemporary twist on conventional jewellery fixturing, anchored by clusters of multi-level display towers. That blend of graphic lines and tactile surfaces continues into the adjacent menswear zone, where sleek white metal outlines come wrapped in grey-washed timber, creating a series of open rooms for brands to inhabit. Level one is home to womenswear, with the floor plate split into a series of more intimate areas by wooden screens, which evoke the town’s medieval architecture. Dark metal frames and softer timbers enclose the classic offer, while denim
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A central double-height courtyard space forms a memorable core for the handbag department
and trend areas are defined by lighter woods, stainless steel and splashes of colour. Lingerie is given its own feel, with curving mesh screens and soft-toned fabric panelling, creating a contemporary yet feminine mood. The top floor is devoted to Fenwick’s home offer, with large windows offering skyline views out across the town. Sawtooth roof planes and a blend of warm yet raw finishes create an informal, warehouseinspired interior, with customers journeying through a series of individual brand zones. Running throughout, a palette of elegant metals, warm timbers and pale lacquers alternates with graphic frames and accents of soft colour to create a sense of refined modern glamour. Combined with a vibrant brand offer and splashes of dynamic theatre, Colchester sets the template for the Fenwick group as it continues to evolve its family of stores. Fenwick bought Williams & Griffin in 2008, taking its portfolio of department stores to 11 across the country. It operated under the Williams & Griffin name for eight years before relaunching as Fenwick Colchester in September, in line with the substantial redevelopment.
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www.armourfx.com
2015-02-10 Mix.indd 1
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English Cut Chiltern Street, London Design: Campaign Opening date: November 2016 Store size: 70 sq m
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British tailoring brand English Cut opened its first stand-alone store towards the end of 2016 on Marylebone’s Chiltern Street in London with a muted, minimal interior by Campaign Design (the agency behind Selfridges Designer Studio and Phillip Lim, among others). The 70 sq m retail store is split across two floors and offers a made-to-measure service as well as a selection of ready-to-wear pieces. Founded by former Anderson & Sheppard head cutter, Thomas Mahon in 2001, the brand’s ethos is based on expertise, authority and authenticity and it is this, coupled with its trademark soft tailoring, that reflects personality through considered design details within the store. ‘Using a mix of heritage and modernity, the English Cut space offers a sleek and sophisticated design, mirroring the tone for every client experience,’
says Philip Handford, creative director at Campaign Design. Every material and design detail throughout the space is anchored around Englishness, character and authoritativeness. Chevron flooring creates a sense of luxury and craftsmanship, with patterns and variety providing a feeling of true indulgence, adding to the individuality of the space. By playing with heritage, Campaign has highlighted British craftsmanship and familiarity of detailing through polished brass trims and clean interpretations of wooden panelling, injecting old world charm with a fresh and modern approach. A curated collection of furniture and fixtures provides familiar charm to the space, with unexpected detailing adding an informal voice.
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‘Using a mix of heritage and modernity, the English Cut space offers a sleek and sophisticated design’
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The ground floor features a mirrored acrylic yellow screen that breaks up the space, hiding a fitting room and adding a confidence to the interior. Meanwhile, the lower level allows for an intimate experience for English Cut’s bespoke tailoring service. Here, a large cutting table showcases the varying fabrics that the brand has to offer, with a large velvet draped fitting room located at the back of the store. ‘The arrangement of furniture and fixture pieces are playful rather than static, allowing for elements of wit throughout the space,’ explains Handford. ‘By experimenting with material and colour, a carefree yet sophisticated undertone exists within the retail environment.’ The Savile Row institution also opened a boutique in Boston in October with plans afoot for stores in New York City and the west coast later this year.
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Nature Made | Made for Nature
www.bonaveri.com/sustainability www.blue-studio.co.uk T: 020 7394 2813
going green
NATURAL FIT Retailers are bringing nature in store to create a calm and soothing environment for shoppers. The use of planting in store isn’t a new concept, but the use of greenery to promote health, productivity and wellbeing is still being explored. Brendan O’Grady, vice president of CallisonRTKL, is a firm believer in injecting greenery in store: ‘One of our favourite ways to integrate nature indoors is through the living wall, a vertical garden that serves as a natural air purifier, removing VOCs and other harmful toxins while exhaling oxygen into the space as a by-product of photosynthesis.’ The living wall at 360 Mall in Kuwait by CallisonRTKL comprises more than 101 different species of plants, with each square metre of the wall hosting 33 individual plants. ‘Biophilic design helps ensure that retailers, developers and operators will see more green, literally and figuratively, while keeping shoppers happier and healthier,’ he says. ‘The benefits of biophilia in retail spaces are well established. Access to daylight increases sales by up to 37 per cent. Incorporating greenery and natural elements into retail spaces makes them feel more inviting, which in turn decreases customer stress levels and increases their dwell time. Plants also help purify the air and increase indoor air quality, and they act as sound absorbers reducing noise pollution,’ adds Joey-Michelle Hutchinson, associate vice president at CallisonRTKL. ‘In applying the idea of biophilia to the built environment, designers can capitalise on our inherent connection to nature in order to create a store that is stress-free and encourages successful shopping experiences for both customers and retailers.’ Apple Regent Street offers a calm setting with the increased height allowing for the addition of 12 Ficus Ali trees on the ground level, bringing nature in store. Apple’s ID Studio and Foster + Partners designed the planters that double as comfortable places Main: The diminutive scale of the flora and foliage was chosen to reflect the intimate, personal messages expressed with Littlesmith jewellery at its Topshop concession. Above right: Twelve Ficus Ali trees bring nature in store at Apple Regent Street.
Text: Lyndsey Dennis
to sit and rest. ‘The new Apple Regent Street is about a respectful dialogue between old and new — carrying forward a heritage of craftsmanship in a contemporary way. Contained within its historic fabric is a new grand “town square” with trees that bring nature into the interior spaces,’ says Stefan Behling, architect at Foster + Partners. Michael Baird, design director at FITCH says the use of foliage in store, often more excitingly in vertical wall applications, can improve air quality and provide a sense of well being to consumers. ‘In stores dealing mostly with electronic devices, the introduction of something living can provide a welcome contrast to the technology on display. An organic feature can create a sense of freshness, providing a big hit of natural colour in a given space. FITCH has applied this type of feature in a concept scheme for a leading German appliance manufacturer. ‘Initially we wanted to create an interesting juxtaposition to the large number of technical appliances on display. The store concept encourages active cooking and we wanted to take our feature a step further, producing herbs and leaves that could be used to bake and prepare food in the space. We love the idea that the living feature is actually a key functioning element within the space rather than just purely aesthetic. In order to keep up with day-to-day use, the system will be self irrigating and will use an organic fertiliser to guarantee safe use of the produce. The feature will contain
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going green
Right: For some visual merchandising inspiration head to Chelsea in Bloom, which takes place during Chelsea Flower Show on 23-27 May 2017. Retailers on Kings Road, Duke of York Square and Sloane Street create a plethora of window and in-store displays using flowers and foliage.
Above: Green walls such as Chelsea Collective’s Refresh Wall by CallisonRTKL provide a visual connection to nature by bringing the outdoors into the space, and indoor plants also help improve indoor air quality by filtering and cleaning the air. Below: bloomon collaborated with & Other Stories to host pop-ups in its Regent Street and Kings Road stores.
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a digital monitoring system that keeps in-store staff alerted to any issues with hydration. We look forward to using this feature in a number of upcoming schemes for this particular brand and are keen to see how consumers react.’ Digital flower brand bloomon collaborated with & Other Stories to host pop-ups in its Regent Street and Kings Road stores, and was then implemented in Amsterdam, Hamburg and Berlin. bloomon sold bouquets using colours and scents that worked around the retailer’s autumn colour palette. The windows featured the bloomon branded bike, buckets and hand-blown vases. The pop-ups came about as plants and flowers have always been an important part of & Other Stories’ expression. They create a warm atmosphere and are one of the most important elements in their stores. Together with bloomon, & Other Stories got to share an ongoing love for botany with their customers. A mix of individual pots and purpose-built wooden planters play a key role in the overall feel of Littlesmith’s concession in Topshop on Oxford Street. ‘For the Littlesmith concession space we thought it would be interesting to explore using real plants in order to soften and complement the highly finished, hard material palette — of maple, jesmonite tiles and brass — that we specified for the project,’ explain David Chambers and Kevin Haley, co-founders of Aberrant Architecture who designed the space. A member of the Littlesmith team is a tropical plant enthusiast who grows them at home and was keen to offer their help to take care of the plants in store. ‘The Littlesmith concession is located at the back of the Topshop Oxford Street store and shoppers have to navigate themselves through an abundance of lit signs, adverts, products and brands all screaming for their attention before arriving at the Littlesmith stand. Therefore we also started to see the role of the greenery as signage, as an attractive presence which shoppers would notice amongst all of the other brands and as a way of pulling people through the retail interior to a destination at the back of the store where they could experience something a little bit different.’ Chambers and Haley feel that greenery has the potential to create a ‘natural pause’ within a retail space, offering an alternative yet calming environment which has the potential to have a mitigating effect on stress, negative mood and discomfort. They say foliage also has the potential to become a destination within a store. ‘Customising the interior with greenery can create a natural meeting place and point of reference for shoppers which in turn can increase footfall to those areas with greenery; a strong advantage for individual retailers in the department store context. On a larger scale, trees and green roofs can decrease the amount of energy required for heating and cooling individual buildings by sheltering the outer fabric of the building. This could lead to direct cost savings for owners. ‘Retailers already use research findings to influence consumer behaviour in their stores but using plants as signage or to improve negative customer moods in the shopping environment remains relatively uncommon. Working with foliage is definitely something we would try out again and we think this type of strategy has particular merit in the department store, which can quite often feel overwhelming. A little bit of green can go a long way in creating a welcome rest point,’ conclude Chambers and Haley.
going green
Flowers and foliage in VM Anthropologie – Cacti Anthropologie showcased the cacti in a fresh way, highlighting the sophistication, the femininity and the ‘pretty’ within a typically masculine plant. Colour, material, composition and emphasis were all been used in creating the softer cacti.
Ralph and Russo at Harrods For Ralph and Russo’s first shoe pop-up in Harrods’ Shoe Heaven, Millington Associates created an angled plinth to showcase the brand’s shoe collection. Above the plinth a floral chandelier formed a blooming display allowing the light to shine through onto the glass cabinet below that protects the bags below. Marks & Spencer – Bloom Marks & Spencer’s Bloom window campaign was split into five individual window displays featuring flowers and leaves handmade by Harlequin Design. The team made 4,491 roses and daisies, 457 large chrysanthemums, 240 small chrysanthemums, 5,312 leaves and 436 peonies for childrenswear.
Diesel x LCF Diesel collaborated with London College of Fashion as part of a takeover of the brand’s London flagship. The winning design celebrated the history of Covent Garden and the flower girls that made it famous. Spread across three levels, the store housed a flower market on the ground floor, flower crown tutorials on the first floor (sponsored by Grace & Thorn), and a gentlemen’s club in the basement. Diesel and the winning group of students worked with London design studio Tenn on the scheme and window concept.
Aspinal of London – Botanicals Aspinal of London released a print for SS16 based on a botanical garden. Millington Associates took the print and created 3D product stands using a mixture of direct print to media 2D elements and 3D Vac formed flowers. The leaves formed shelves to hold the product whilst the centre of the large 3D flowers were magnetised to hold smaller key pieces. Butterfly vinyls were dotted across the windows to provide an extra layer.
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EuroShop Focus EuroShop: 50 Years
What to expect : Floorplan While in Dusseldorf : Product preview
nude-mannequins.co.uk Visit us at Euroshop Hall 11 . A60
genesis-display.com
VISIT US AT EUROSHOP 05. - 09. MARCH 2017 HALL 11 / D38
GENESIS ad for retail focus 01-17.indd 1
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Welcome Comfortable shoes at the ready! This March marks the return of EuroShop, one of the most important and significant - not to mention largest - events in the retail calendar. Taking place just once every three years in Düsseldorf, the five-day show is celebrating its 50-year milestone with new dimensions, new ideas andnew opportunities. To help plan your visit, we’ve compiled a comprehensive guide to what’s on and when, both at Messe Dusseldorf and throughout the city. You can also download the EuroShop App. Hopefully we’ll see you there! Gemma Balmford
49-51 EuroShop 2017 euroshop
focus www.retail-focus.co.uk
Managing Editor Gemma Balmford e. gemma@retailfocus.co t. +44 (0)7908 895 906
Editor Lyndsey Dennis e. lyndsey@retailfocus.co t. +44 (0)7500 138 810
Production & Web Terry Clark e. terry@retailfocus.co t. +44 (0)845 680 7405
58 Product preview
57 While in Düsseldorf 49
E uroShop: 50 years of retail innovation The nineteenth edition of the retail trade fair promises new dimensions, new ideas and new opportunities.
54 Floorplan Find your way around Messe Düsseldorf
57 While in Dusseldorf Make the most of your visit
47 58 Products & services Exhibitor preview
Display Sales Lee Cullumbine e. lee@retailfocus.co t. +44 (0)845 680 7405
Account Manager Adam Potter e. adam@retailfocus.co t. +44 (0)845 680 7405
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VINTAGE STYLE RETAIL DISPLAY
THE NEW VINTAGE STYLE CATALOGUE FROM ANDY THORNTON IS OUT NOW
Send for your copy Call: 01422 376000 Email: marketing@andythornton.com andythornton.com
See us at EuroShop Hall 18, PAVD02
AT-Vintage-Catalogue-A1Retail-Euroshop.indd 1
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EuroShop preview
visual merchandising
EuroShop: 50 years of retail innovation
The nineteenth edition of the triennial retail trade fair promises new dimensions, new ideas and new opportunities.
EuroShop has been a firm favourite in the global retail calendar since it launched 50 years ago in Düsseldorf, Germany and its next manifestation in March promises to be the biggest and best yet. The five-day event is an innovation platform, discussion forum and creative hub for the entire retail sector, attracting a great many visitors and exhibitors from all over the world. Staged just once every three years, the colossal event will this year occupy 18 halls (more than 200,000 sq m) at Messe Düsseldorf, covering seven ‘experience dimensions’, from POP marketing and retail technology to lighting and visual merchandising. Some 2,500 exhibitors from more than 50 countries (including 74 from the UK) are expected to fill the venue with impressive stands that bring their products, services and ideas to life. There will also be a free supporting programme of conferences, forums and awards held at seven different stages across the fairground throughout the event. ‘Boasting over 125,000 sq m of net exhibition space, 18 halls and
some 2,500 exhibitors from 59 countries, EuroShop 2017 will be the biggest in its 50-year history. This development impressively shows that our new concept of the seven experience dimensions was the right step and has been received very well by the industry,’ says Elke Moebius, global head retail and director EuroShop at Messe Düsseldorf. ‘EuroShop in Düsseldorf is a major meeting place for the who’s who of the industry, because we’ve tailored EuroShop so clearly towards the needs of the retail trade. Nowhere else can retailers experience such a broad spectrum of developments, solutions and innovations, compare them on an international scale and enter into discussions with experts.’ There was a refreshing sense of optimism and confidence at EuroShop 2014, and as one of the most important and significant events in the retail calendar, the next instalment in March is set to deliver another positive and engaging experience for both new and seasoned visitors alike.
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EuroShop preview
Timeline 1966 EuroShop launches in DĂźsseldorf, in association with EHI Retail Institute, with 331 exhibitors taking part.
One Show,
1966-1972
Seven Experience Dimensions POP Marketing
EuroShop held every two years.
1975 Initial logo depicting a shop and a window is succeeded by the two-tone
(Halls 1 & 3)
EuroShop star, which still serves as a hallmark for the show today.
Expo & Event Marketing (Halls 4 & 5)
2002 EuroShop divides into four independently themed zones, namely
Retail Technology
EuroConcept, EuroSales, EuroExpo and EuroCIS.
(Halls 6 & 7a)
Lighting (Halls 9 & 10)
Visual Merchandising (Hall 11)
2005
EuroShop debuts Designer Village.
2014
EuroConcept hosts new Lighting Designers zone.
2017 EuroShop segments into seven ‘experience dimensions’, namely
Shopfitting & Store Design (Halls 12-14)
Food Tech & Energy Management (Halls 15-17)
POP Marketing, Expo & Event Marketing, Retail Technology, Lighting, Visual Merchandising, Shopfitting & Store Design, and Food Tech & Energy Management.
Forums Forum Architecture & Design The central seminar area for all topics related to store design, lighting, store fixturing and visual merchandising. Themes will include pop-up stores, fitting rooms, using digital and tech to create an engaging brand experience, and designing purposeful stores for people, not products. Omnichannel Forum This forum focuses on questions related to success strategies, challenges and opportunities of new technologies related to digital and traditional distribution channels. EuroCIS Forum Developments, innovations and trends in retail technology by means of current case studies. ECOparkForum A space for energy efficient retailer solutions, enabling professional and innovative technical contributions and exchanges of knowledge. POPAI Forum Presentations and discussions on shopper marketing, retail technology, shopper behaviour, multichannel, trends and innovation.
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Special areas Lighting Designers Zone Located centrally in Hall 10, the Lighting Designers Zone will host freelance light planners and designers looking to share experience and advice on custom lighting design solutions for retail. Designers Village Retail architectural firms and design studios such as Shopworks, Fitch and Dalziel and Pow will showcase their services and previous work. The spacious lounge area will be located in Hall 12. POPAI Village European and global POPAI members return to EuroShop 2017 to cover the complete cross section of POP marketing. The POPAI Village will be located in Hall 3, in the POP Marketing zone.
Awards EuroShop Retail Design Award 2017 On the first evening of EuroShop, EHI Retail Institute and Messe Düsseldorf will announce the three winning projects of the EuroShop Retail Design Award 2017. The awards have attracted 83 entries from 27 countries, with 34 projects entered into the final round. An international team of experts, made up of representatives from leading press publications and retail associations nominate the best three stores based on an inspiring design, a clear message (in terms of product range), an unambiguous appeal to a specific target group, and a good corporate design. The shortlist includes Aston Martin in Switzerland, designed in-house, Primark in Madrid, designed by Dalziel and Pow, Moleskine Cafe in Milan, designed by Interbrand, and Christian Louboutin Yorkville in Toronto, designed by Household. Retail Technology Awards Europe (reta) The evening gala takes place on 6 March and recognises innovative IT solutions in retail. The award categories are Best Customer Experience, Best InStore Solution, Best Enterprise Solution, and Best Omnichannel Solution. EuroShop//JAPAN SHOP Shop Design Award The joint venture between Düsseldorf Trade Fair, the German Embassy in Tokyo and Nihon Keizai Shimbun aims to honour outstanding Japanese store design concepts which reflect the tradition of the country and the essence of Japan. Innovation Prize Architecture and Presentation Awarded at EuroShop for the sixth time, the prize underlines the importance of architectural quality in exhibition stand building and shopfitting. The competition is run by the architecture journals AIT and xia intelligente Architektur. Shop! Global Awards Each year, Shop! recognises excellence in point-of-purchase advertising displays and marketing-at-retail activations by bringing together gold-winning displays from the OMAs and individual Global Shop! affiliates’ own industry awards to find and celebrate best-in-class.
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site plan
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EuroShop preview
MERCHANDISING WITH MAGNETS… lig
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ATTRACTIVE
RAPID CHANGE, REUSABLE GRAPHICS
EA &
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T UP O A DA PP TE LY
Showcasing magnetic and innovative visual merchandising at our EuroShop stand: Hall 3/G54
E: sales@anchormagnets.com T: 0114 244 1171 www.anchormagnets.com
178x127 RF Exhib adV2.indd 1
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EuroShop preview
When in Düsseldorf... Known for its fashion industry and art scene, Düsseldorf is divided by the Rhine River and has plenty of places to explore. Stay at the Innside by Melia Düsseldorf Derendorf (book through the EuroShop website for the lowest rates) Shop down Königsallee, lovingly called ‘Kö’, a boulevard with shopping malls and arcades. Eat at Günnewig Restaurant Top 180 in the Rhine Tower (Rheinturm) which overlooks the beautiful city. Take in the post-modern architecture of MedienHafen harbour. Visit the Rhine embankment promenade lined by cafés and bars. Experience the bars and social life in Aldstadt (Old Town).
EuroShop 2017 in numbers 18 Halls. More than 200,000 sq m of exhibition space. 2,200 exhibitors from 50 countries. More than 100,000 trade visitors. 7 Experience Dimensions. 1 unmissable event
When and where Messe Dusseldorf, Germany 5-9 March 2017 10am to 6pm daily
www.euroshop-tradefair.com EuroShop Download the EuroShop App All information correct at time of going to press
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products
EUROSHOP GENESIS MANNEQUINS - Hall 11 Stand D38 GENESIS will present eight new ranges at EuroShop. The company will use the opportunity to show its array of creativity in mannequin design, finishes and the use of special effects. Since the very beginning, GENESIS has been standing for creativity, passion, sustainability and precision. With its keen understanding, the company identifies global trends and continuously develops new concepts, ranges and designs. With experience and competence, GENESIS offers sophisticated, functional and aesthetic products to international brands, combined with useful services. The high quality is reflected in the perfect workmanship and the sustainable bio materials. The company will show its mannequins in an exceptional and impressive staging. T. +49 (0) 5752 1803-0 E: info@genesis-display.com www.genesis-display.com Twitter: GenesisDisplay
DIA Systems Hall 13 Stand D90 DIA Systems’ single slotted section has been utilised in collaboration with Advance International to create Lynx. This is a versatile, fully insulated, adjustable powered delivery system that is fully compatible with a variety of standard shelving systems. Manufactured to BS EN60570:2003, the system can be retro fitted into DIA Systems’ FMR002 and can be used with Advance’s Ara range of undershelf LED lighting. Neither specialised powder coating nor the additional cost of masking specific areas on the brackets is required. This flexible and streamlined system requires no unsightly cable or connectors,
Anchor Magnets Hall 3 Stand G54 Anchor Magnets’ debut at EuroShop 2017 will see the company showcase an extensive array of magnetic and attractive products and systems designed to meet the demands of the retail environment. Visit Hall 3 Stand G54 to see how the UK’s leading innovator in magnetic and attractive products can assist you with all aspects of retail merchandising and POS, including printable magnetic and ferrous medias, holding, hanging and fixing solutions and magnetic display systems. Fashion, communications and grocery retailers use Anchor Magnets’ products throughout Europe, demonstrating the company’s specialist knowledge and experience in designing and manufacturing bespoke solutions for stores and showroom environments. T. +44 (0)114 244 1171 E. sales@anchormagnets.com www.anchormagnets.com Twitter: AnchorMagnets
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T. +44 (0)1273 582 241 E: sales@diasystems.co.uk www.diagroup.co.uk Twitter: DIA_Systems
Harrison Products Hall 3 Stand H82 Harrison’s recyclable Horizontal Shelf Clip is a completely unique solution for FSDU manufacture, which gives the strength of a traditional Corr-A-Clip but without taking up valuable merchandising space. It is built into the edge of the FSDU shelf and, when clipped into place, makes for a very sturdy unit. They are part of the company’s range of recyclable FSDU and display components, and can be used anywhere along the depth of the shelf, with no need to build a front lip to the shelf; this is particularly desirable for CDUs and any other FSDUs where a ‘slimline’ appearance is required. T. +44 (0)1451 830 083 E: sales@harrisonproducts.net www.harrisonproducts.net Twitter: HarrisonPOS
EuroShop preview
2016-12-16 EuroShop 2017_Großbritannien_Retail Technology_86 x 262mm_Retail Focus_4c_5948
Fall for the fascination of the feasible.
Retail Technology/EuroCIS at EuroShop 2017. Dynamic engine driving the future of retail. At the world’s No.1 trade fair – the new EuroShop.
EuroShop All Dimensions of Success The World’s No. 1 Retail Trade Fair
5 – 9 March 2017 Düsseldorf · Germany • www.euroshop-tradefair.com
For further information contact ITSL Ltd _ Ramsay House _ Marchmont Farm Link Road _ Hemel Hempstead Hertfordshire _ HP2 6JH Tel 01442 230033 _ Fax 01442 230012 info@itsluk.com
59 2016-12-16 EuroShop 2017_Großbritannien_Retail Technology_86 x 262mm_Retail Focus_4c_5948.indd 1 02.12.16 11:52
products
EUROSHOP cdw + partners - Hall 12 Stand A17-2 cdw + partners is looking forward to bringing its customer centric design approach to EuroShop. The company’s ethos is simple — customer engagement is at the heart of everything they do. For more than three decades, the team has delivered innovative, creative and effective user centred retail design solutions for international clients. The company’s way of working ensures that the end result achieves a commercially successful, creative proposition aligned to both the client and their customers’ needs. We work across a broad and diverse range of the retail sector, offering strategy, branding, store environments and digital integration. T. +44 (0)1273 673 544 E. angus.tilbury@cdwpartners.co.uk www.cdwpartners.co.uk Twitter: cdwpartners
ERCO - Hall 9 Stand C43 The ERCO stand will focus on ERCO lighting technology based on in-house developed LED photometrics, offering a cohesive toolbox of modular lighting tools for stunningly expressive concepts. To demonstrate its creative potential at EuroShop, ERCO will give three-dimensional expression to its range of light distributions. New ERCO products in 2017 will include spotlights for track and recessed mounting in an understated and compact design, as well as with the all-new and exceptionally efficient extra wide flood light distribution. The stand design centres around a mock-up area with an abstract wall design reminiscent of various shop displays. T. +49 (0) 2351 551 690 E: info@erco.com www.erco.com Twitter: erco_lighting
HL Display - Hall 3 Stand D53 Andy Thornton Hall 18 Stand PAVD02 Andy Thornton will be launching its exclusive new Manhattan Collection of retail display products, including this beautiful period-style Jewellers Showcase, featuring open drawers and glass shelving in a steel cabinet. Andy Thornton offers an extensive range of visual merchandising display products, including industrial-style shelving units, drawers and garment rails, display tables, carts and trolleys. See Andy Thornton on Stand PAVD02, Hall 18 and collect your copy of the company’s new vintage style catalogue. T. +44 (0)1422 376 000 E. sales@andythornton.com www.andythornton.com Twitter: andythorntonltd
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Visitors to the HL Display stand at EuroShop will find a comprehensive range of innovative shelf merchandising and display solutions for retailers and brands with a particular focus on grocery retail, health & beauty and confectionery. Discover more about the company’s commitment to providing brands and retailers with effective and efficient in-store solutions that will help increase sales, improve brand engagement, save labour costs, reduce replenishment times and improve the customer journey. T. +44 (0)1279 412 345 E: mandy.webb@hl-display.com www.hl-display.com Twitter: HL_Display_UK
www.reggiani.net
#theilluminationcollective
Be Inspired EuroShop, 5-9 March 2017 Every story has a balance of light and shade. All brands have a story to tell and can tell it with light. At Reggiani we always have bright ideas to transform your space, and create great experiences for you.
EuroShop DĂźsseldorf, Germany Hall 10 Stand A58
products
EUROSHOP Bonaveri - Hall 11 Stand C56 Bonaveri will present its new TRIBE collection, a new direction for Bonaveri as it will fill a gap of quality, aesthetics and price point in the middle market sector; targeting the needs of a younger generation of consumers with the stance on ‘tribes’ of guys and girls with attitude and as always exuding the Bonaveri ‘Made in Italy’ quality. Tribe will be marketed under a new family brand ‘B by Bonaveri’ and marks an exciting new era for the company. Bonaveri will also exhibit its new BPlast Eco programme; the worlds’ first biodegradable mannequins and a collection of bust forms. T. +44 (0)20 7394 2813 E: info@blue-studio.co.uk www.blue-studio.co.uk Twitter: BlueStudioNews
sfd - Hall 11 Stand A60 For Euroshop 2017, sfd has developed a space that is designed to inform, surprise and start discussion about the sfd brands: Nude, the bespoke mannequin service that will show its latest range; Our House, the design agency creating spatial design and branding; and sfd itself, the founding company of the sfd stable, providing VM, manufacture and build solutions around the world. An architectural statement, simple but impactful, will stand out in the sea of exhibition stands. Visitors will be welcomed into a calming environment that complements the physical space creating a memorable physical and sensory experience. T. +44 (0)1923 232 425 E: info@sfd.co.uk www.sfd.co.uk Twitter: retaildesigns
Unibox - Hall 12 Stand A17-4 Unibox is putting innovation at the heart of its presence at EuroShop, introducing the retail industry to the latest display and lighting technologies. Unibox has proved its worth as a valuable partner to global retailers and design agencies, offering lighting and technical design advice, as well as production considerations during initial development for realistic delivery of design intent. Unibox will showcase its work with international clients, including Dalziel and Pow’s Primark Madrid concept; SuperDry’s global LED Lightbox rollout; and River Island’s development of Kontakt illuminated shelving. Alongside this will be the latest innovations in retail display, with highlights including Motion LED Lightboxes; Kontakt - moveable illuminated shelving and graphic displays; and Magnetik ‘floating’ repositionable shelves on illuminated fabric graphics. T. +44 (0)161 655 2100 E: sales@unibox.co.uk www.unibox.co.uk Twitter: UAUnibox
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SCHOTT - Hall 17 Stand C60 SCHOTT will present highly transparent door varieties for refrigerated cabinets at EuroShop. The doors allow best visibility for product presentation and allows for retrofitting into existing refrigerated display cases. The closing of open cabinets becomes more and more attractive to retailers, especially as the return on investment (ROI) of closing open cabinets is approximately 2.5 years. Retailers benefit from 30-65 per cent energy savings and stand out at the Point of Sale (PoS) with an appealing merchandise presentation. SCHOTT will showcase products such as the SCHOTT Termofrost Smart Access, a pioneering cooling door system that allows for best visibility and touchless opening. T. +49 6131 66 3373 E: info.flatglass@schott.com www.schott.com
Insight Piece
show review
European Union Wrights Plastics and Mid West Displays join forces for Euroshop 2017 Although 2016 may be remembered by many for a certain vote to separate, for two Midlands’ display companies it was the year of unity. Wrights Plastics and Mid West Displays joined forces in March and they have since been spreading the news with a series of joint marketing ventures which will cumulate with their biggest to date at Euroshop 2017 this March. Wrights Plastics was formed in 1969 and its bespoke retail display arm designs, develops & builds impactful retail display solutions for an expanding roster of High Street brands and independent retailers including Marks & Spencer, The Arcadia Group, Tesco, John Lewis Partnership, Thomas Pink, Jack Wills, Fred Perry, Gala Coral and Bet Fred. Additionally they partner with retail design agencies, specifiers and shopfitters such as dciArtform, Sigma Group, Shopworks, PLB Group, Arno and Principle Global. Mid West Displays is a more recent vintage having been formed in 2004. It is a leading manufacturer, supplier and installer of window & interior display products for the retail & property sectors. Around 40 people are employed at their Shrewsbury HQ. They also fabricate bespoke and off-the-shelf acrylic products.
Almost 12 months after the companies joined forces, MD Mike Wright believes their joint venture at Euroshop is one European union certain of success. “An important factor in the fit between the two companies is a commitment to innovation, and Euroshop will showcase our innovative products and processes to a wider market.” Wrights Plastics drive for innovation has been demonstrated in many ways including a project for Tesco that received an • Procurement Award as an example of collaborative excellence the development of sustainable & cost• effective display solutions for M&S, and the installation of leading-edge • printers and digital cutters.
many of Mid West Display’s client base to share their vision for the business. Mid West Displays already has an established European distributor network but the companies are looking to increase this, and both will use their joint venture at Euroshop to develop collaborative opportunities on the continent. Join Wrights Plastics and Mid West Displays at Euroshop Hall 1 B02 www.wrightsplastics.co.uk www.midwestdisplays.co.uk
“Both companies are committed to UK manufacturing and we have invested extensively in equipment and people to ensure we remain competitive in a global market. With two manufacturing bases we can work smartly to keep costs down and maximise productivity.” Staffing levels at both companies have increased since the merger, and the existing management team added to at Mid West Displays. Mike and Commercial Director Andy Watkins have met with
Top: Eye catching bespoke solutions that illuminate the High Street from Mid West Displays Above: Breathtaking 3 storey wine tower for Radisson Hotels Left: A successful Womenswear Collection rollout lead to further prestige display projects for M&S
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news
See the best in British Retail Display at the world’s largest and most respected exhibition, EuroShop 2017, 5-9th March, Dusseldorf
Innovative, new retail display products and services from highly skilled and talented British manufacturers can be previewed at:
www.britishgroup.org
Shop and Display Equipment Association T: 01883 348911 E: enquiries@sdea.co.uk W: www.shopdisplay.org
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seven dials
Seven Dials
Text: Gemma Balmford
In the heart of London’s West End, nestled between Covent Garden and Soho, is Seven Dials, a unique international shopping and dining destination with an urban village feel. Designed by Thomas Neal in the early 1690s to attract fashionable aristocrats to live and work, Seven Dials has evolved to provide an original, modern and stylish shopping experience in the heart of London’s West End. The intriguing and intimate network of streets, courtyards and buildings that radiate from a central sundial monument are today home to a rich mix of independent boutiques, heritage brands, British and international labels, luxury hotels and award-winning restaurants, cafes and bars that attract more than 30 million visitors a year. During 2016 a number of local and international brands opened their first UK stores in the area, including footwear label Duke & Dexter, male beauty retailer Beast, apparel brand Kit and Ace, and men’s sportswear brand Ron Dorff. ‘Seven Dials is a distinct destination in London, with a unique character,’ says Charles Owen, portfolio manager for Seven Dials. ‘With regular events alongside the retail and dining offer, it is one of the most exciting destinations in central London.’
Each of the streets and spaces in Seven Dials, which is owned by Shaftesbury, has a clear role and identity, adding to the charm of the shopping experience. Monmouth Street, for example, which runs both north and south of the sundial, is well known for its listed frontages painted in pastel heritage colours and is home to the oldest French restaurant in London, Mon Plaisir, while Neal Street — one of the longest streets in Seven Dials — attracts high footfall and brands that appeal to a younger demographic. Earlham Street, on the other hand, is developing into a more male-focused area, following the success of brands such as Finisterre and B1666. ‘We want Seven Dials to appeal to male and female shoppers but we definitely saw the opportunity for this end of the market and have specifically targeted brands that would appeal to the male consumer for Earlham Street as part of the wider mix throughout Seven Dials,’ explains Owen. ‘Shaftesbury are London specialists and as part of our ownership we always look to curate the villages we manage.
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seven dials
The Seven Streets Seven Dials is a key example of this. We wanted to give each of our streets a focal point for our visitors.’ In addition to the regular series of fashion and culture events in Seven Dials, Shaftesbury — which recently celebrated its 30th anniversary — is investing heavily in the public realm on Earlham Street and buildings throughout the area, including Thomas Neal’s Warehouse. ‘Visitors will see significant changes over the next year or so in advance of Crossrail opening nearby at Tottenham Court Road,’ adds Owen. ‘Shaftesbury are also constantly working with the local council and The Seven Dials Trust to ensure the Seven Dials heritage is maintained but also develops, to ensure all visitors feel like they have discovered a unique and special part of London.’
The names of the streets in Seven Dials were originally chosen with the intention of attracting affluent residents, however, some have subsequently been changed because of duplication with other streets in London. Interestingly, there are only six, not seven sundials on the central monument (the seventh being the column itself) Monmouth Street (Originally Little and Great St. Andrew’s Street)
Running both north and south of the sundial, Monmouth Street is one of the prettiest streets in London, famous for its listed frontages painted in pastel heritage colours. It is home to a large collection of aspirational men’s and women’s premium brands, including Orla Kiely. Coco de Mer and Kiehl’s. Earlham Street (Originally Little and Great Earl Street)
As the main artery into Seven Dials from Soho, Earlham Street is the site of the critically acclaimed Donmar Warehouse. It includes a mix of contemporary flagships alongside lifestyle and fashion boutiques, including Le Coq Sportif, Peter Werth and Carhartt. Neal Street One of the longest streets in Seven Dials with high footfall and a high concentration of fashion-forward retailers focused on footwear, accessories and clothing. Neal’s Yard The courtyard, with its brightly painted frontages and al fresco dining, draws in tourists, shoppers and diners alike. Shorts Gardens (Originally Queen Street)
Top: Ron Dorff opened its first UK store on Earlham Street in 2016 Middle: FiniSterre store on Earlham Street Bottom: Male beauty retailer Beast opened its debut store in Seven Dials in October 2016.
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Home to Neal’s Yard Dairy, Shorts Gardens is also home to a selection of original boutiques and beauty salons such as Nickel, as well as stores such as Cambridge Satchel Company, G-Star and Benefit Cosmetics. Mercer Street (Originally Little and Great White Lyon Street)
Originally known as the home for car and coach makers in the 19th century, the corner of Mercer Street and Long Acre still bears the inscription for ‘Armstrong Siddeley Connaught Coachworks’. Today, the street is better known as a cultural destination, home to Cambridge Theatre Company and the Mercer Street Hotel.
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opinion
The land of opportunity Erik Juul-Mortensen, president of Tax Free World Association, discusses the challenges and opportunities facing the duty free and travel retail industry.
Sometimes dubbed ‘the sixth continent’, duty free and travel retail is a business that can be overlooked as a retail channel. But, as businesses go, it’s a big one. The latest figures value the sector at a not-to-besniffed-at USD 62 billion (£50 billion), and that figure, according to sector research specialist Generation, is tipped to rise to a very impressive USD 120 billion (£90 billion) by 2025. So in 2017, as we commemorate the 70th anniversary of the sector, we have every reason to celebrate.
A retailer’s dream As the world’s largest duty free and travel retail organisation, we at Tax Free World Association are well aware that our industry presents a wealth of opportunities for retailers. Millions of people, from all nationalities, all age groups and with a broad range of incomes, pass through the world’s airports every year — and many of those are in the mood to buy. Effectively a ‘captive audience’ with little else to do but shop, the airport passenger is surely a retailer’s dream. For the aspiring brand, duty free and travel retail represents an unprecedented gateway to new and potentially lucrative markets. For the established name, there can be little doubt that airports, long associated with glamour, can be the perfect showcase.
Look before you leap And yet, like most things in business, it’s not necessarily that simple. Just because a million people walk past your door, as on the high street, that doesn’t mean they’re going to come in. We’ve all been through beautifully designed terminals lined with elegant designer shops full of
expensive goods but with few customers. And once those passengers do step over the threshold, turning the browser into the buyer requires the same sophisticated approach in the travel retail market as it does in any other retail environment. While we have yet to see what will happen post-Brexit, value remains an issue. In an era in which customers can compare prices at the click of a button, the best duty free and travel retailers are looking for appealing and innovative ways to compete with their high street counterparts. The classic retail rule of the right product at the right price is just as valid in the travel environment as it is on the high street. The most commercially successful airports provide ranges that offer something for everyone and for all budgets. One size doesn’t fit all, and the brands that might have limited appeal at an airport serving mainly business passengers could well have customers flocking to the tills at a holiday hub. Offering customers something they simply can’t get anywhere else certainly goes down well and products or ranges that can only be found at the airport or on a cruise ship are often big sellers. Similarly, products that make mementoes from a great travel experience — whether that’s because they are unique to that location or capture the magic of travel — are also popular with the travelling consumer. The most successful airport and cruise ship brands and retailers are also mindful of how they can add value by creating outstanding retail experiences. This can mean anything from a highly personalised service from the most expertly trained staff and intimate live product demonstrations to crowd-capturing large-scale interactive displays and promotions.
The future is bright All the statistics would suggest that the bedrock on which the duty free and travel retail sector is founded is solid. Travel is becoming increasingly universal, and while in the 1950s only a privileged elite travelled, according to the United Nations World Tourism Organisation (UNWTO), today one seventh of the world’s population crosses international borders. Last year, a staggering 1.2 billion tourists travelled — 50 million more than in 2014. This trend is only going one way, and more people will take to the skies or head to the high seas. The UNWTO predicts that international tourist arrivals will top 1.8 billion by 2030, with 43 million international travellers entering the market each year. The UNWTO is not alone in this upbeat view, and airport trade association Airports Council International predicts that passenger traffic across the globe will top 14 billion by 2029. Clearly, the duty free and travel retail industry will continue to offer potential which our colleagues on the high street can only dream about. The opportunity is ours for the taking.
www.tfwa.com
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REGISTER NOW
WHERE SURFACES
COME ALIVE REVEALING THE LATEST INNOVATIONS IN SURFACE DESIGN REGISTER NOW AT: WWW.SURFACEDESIGNSHOW.COM
show preview
SURFACE DESIGN SHOW:
WHERE SURFACES COME ALIVE
Text: Lyndsey Dennis
Immerse yourself in the latest materials and finishes at Surface Design Show 2017.
Since launching in 2005, Surface Design Show has become the hot spot for industry professionals to experience the latest materials for the built environment, gain new insights and network with like-minded designers, architects and suppliers. The show kicks off on Tuesday 6 February at 6pm with the Preview Evening Live Debate, chaired by David Michon, former editor of ICON magazine and former managing editor of Monocle magazine and Winkreative creative agency. The show’s well-known PechaKucha Evening the following night provides a fun and informal presentation of inspirational slides, which is hosted this year by Phil Coffey, director of Coffey Architects, and includes speakers Chris Dyson, principal partner of Chris Dyson Architects and Matthew Driscoll, founding partner of Threefold Architects.
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show preview ‘2016 saw the show extending to the gallery level [of the Business Design Centre] for the first time, creating the biggest and best show to date,’ says Christopher Newton, event director. ‘In 2017 visitors can expect even more exhibitors, both international and from the UK. A detailed programme of events has been carefully curated ensuring that visitors will be engaged throughout the two and a half days.’ Light School, presented by Light Collective and supported by the Institution of Lighting Professionals, has successfully educated and inspired attendees on the important relationship between light and surfaces since 2014. Light School consists of three parts: Product School, Light Talks sponsored by Luctra, and the School Newspaper sponsored by Xicato. Product School provides architects and designers with a comprehensive review of lighting innovation and the latest technology. A star-studded line-up of speakers at Light Talks ensures everyone attending is sure to ‘graduate’ in the lighting world. The Light School newspaper is sent out to 70,000 architects, designers and specifiers, plus every attendee gets a free copy to take away at the end of the ‘school day’. Taking place on the Thursday afternoon, the Surface Design Awards recognise and celebrate outstanding examples of progressive design and the use of innovative surfaces in projects both in the UK and internationally. Divided into interior and exterior categories, there are 13 awards across seven different categories, and each project is judged on a range of criteria including the type of surface, the use of materials and aesthetic design.
Show highlights Preview Evening and Live Debate Surface Design Show kicks off with its Preview Evening on Tuesday 7 February between 6pm-9pm. For 2017, speakers will be debating the subject ‘Good Design is Narrative Design’, chaired by David Michon, former editor of ICON magazine and former managing editor of Monocle magazine and Winkreative creative agency. He set out as an independent consultant and strategist in January of 2016, focusing on editorial and other creative projects across a range of categories. PechaKucha Evening Back for the third time, the PechaKucha Evening will be hosted by Phil Coffey of Coffey Architects. He will be inviting friends and colleagues from the architectural world to join him in this exciting and inspiring presentation format, where presenters will show 20 images, each for 20 seconds. Surface Design Awards Launched in 2013, the Surface Design Awards have grown both in stature and the number of entrants. More than 85 projects from around the world have been entered into the 2017 awards, and all the finalists will be displayed on a central feature at Surface Design Show. The awards take place on Thursday 9 February between 1pm-2.30pm. Seminar programme Three stages will be in operation throughout Surface Design Show: • The Main Stage is the venue for the headline acts and will host 11 presentations. • Light Talks at The School Room will have more lessons and hands-on demos with top UK lighting designers taking on the role of lecturers. The sessions are more often than not standing room only so be sure to get there in plenty of time. • The CPD Hub gives you the chance to update and gain points at the latest CPD Approved seminars, before transforming into The Stone Hub on the final day to further explore the stone industry.
When and where Business Design Centre, London Tuesday 7 February 2017 6pm – 9pm
Surface Spotlight This is an opportunity for architects and designers to see the best of advanced materials curated by leading experts. Colour forecaster Sally Angharad will be curating Surface Spotlight 2017, which will consist of a regular Surface Spotlight Newsletter circulated to architects and designers and an ‘at show’ feature and presentation showcasing the most innovative surface design materials for education and hospitality environments.
(Preview Evening) Wednesday 8 February 2017 11am – 9pm (PechaKucha Evening 6pm – 9pm) Thursday 9 February 2017 11am – 5pm (Suface Design Awards Presentation 1pm – 2.30pm)
surfacethinking #SDS17 www.surfacedesignshow.com
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Light School The three-day programme of Light Talks sees leading lighting designers take to the stage to educate architects and designers about the importance of light in their designs. You can also touch, compare and learn about the latest lighting products at Product School. Book onto Factorylux’s workshops in #TheVan to make, test and certify a luminaire to BS EN 60598, and visit Reggiani’s immersive installation ‘NightShift’ to explore how artificial light contributes to the personal experience of urban space.
Losan Real Wood Veneers James Latham’s new and exciting range of real wood veneers allow designers to create environments with stunning effects and finishes, bringing together a particular depth, texture and individuality impossible to achieve with artificial materials. The authentic, warm and natural beauty shines through in this new range of veneers, highlighting the unique characteristics, grain and tone of the wood. The portfolio of veneers - which are all from FSC certified stock – include such on trend species as Smoked Figured, Crown and Rough-Cut Eucalyptus as well as Cracked Oak, Smoked Larch and Satin Walnut.
INSPIRED INTERIOR DESIGN IS ALL ABOUT CHOICE
Shinnoki 2.0 Shinnoki 2.0 is a range of ready to use, high quality veneered panels that are supplied already stained and lacquered, requiring no further finishing. One key aspect of Shinnoki 2.0 is its stability. The veneers are mismatched, but stained and textured to create a consistent finish that shows the natural aspects and beauty of the species.
XyloCleaf Available through James Latham and unlike anything else on the UK market, XyloCleaf is an exclusive and highly textured range of decors which includes a variety of wood grains, linens and other unique materials. With over 60 colours and patterns in MFC and more than 20 in HPL laminate, all of which come with ABS edging as standard, the sensational XyloCleaf collection is suited to high-end premium design schemes within either the commercial or residential sectors and is perfect for furniture, fixtures and wall panelling.
The extensive Shinnoki 2.0 portfolio is supplied in designs which are completely in tune with current design trends and includes matching realwood and ABS edge banding. The 17 designs are also supplied in separate 3-ply veneer sheets, perfect for curved surfaces, doors or other interior requirements.
With one of the biggest and most varied collections of decorative surface solutions in the UK, three of James Latham’s most popular materials continue to grow in popularity with interior designers and shopfitters, inspiring the freedom to create distinctive designs that define spaces. For more information on Latham’s full range of surface materials phone 0116 257 3415, e-mail marketing@lathams.co.uk or visit www.lathamtimber.co.uk
products
SURFACE DESIGN SHOW Armourcoat - Stand 100 Armourcoat will be presenting its range of wall finishes for the first time at Surface Design Show. The exclusive range includes the Duncan MacKellar Signature Polished Plaster collection. Devised by Armourcoat founder and creative director, Duncan MacKellar, the Signature finishes reflect his unique creativity and passion, with an expert understanding of decorative plaster techniques. The Signature collection is inspired by an Italian heritage and MacKellar’s artistic interpretation of natural forms and surface effects. T. +44 (0)1732 460 668 E: sales@armourcoat.co.uk www.armourcoat.com Twitter: Armourcoat
Fila - Stand 368 Surface care specialist, Fila is set to focus on its growing support division — FILA PROJECT DIVISION — at the Surface Design Show. Set up to provide continual assistance to manufacturers, planners, contractors and builders, the division offers services spanning from advice on daily cleaning regimes to extraordinary maintenance. Recent global case studies will be visually presented on-stand, giving examples of recent projects where Fila solutions have been specified, along with expert advice and support. FILA PROJECT DIVISION delivers a turnkey service for site management. Working alongside clients, Fila treatment specialists assist in identifying the best solutions for cleaning, protection and maintenance of any surface. T. +44 (0)1584 877 286 E. filauk@filasolutions.com www.filasolutions.com Twitter: Filasurfacecare
Caesar Ceramics - Stand 300 A key product of the Caesar range for more than 20 years, Tecnolito has been restyled in terms of colours, finishes and appearance to offer a complete set of surfaces designed for the architecture of today, with the same quality and reliability as ever. Chromatic scales of neutral tones, a spectrum of warm and cold tones and a multi-purpose neutral colour give life to a palette of 14 colours especially designed with the cooperation of professionals of the most important architectural centres in the world. T. 020 7836 4662 www.caesar.it Twitter: ceramichecaesar
nora flooring systems Stand 240 nora systems offers a diverse range of environmentally friendly floor coverings. Rubber flooring is fast becoming one of the first choices for resilient flooring, with strong eco credentials, low maintenance and a long lifecycle. It is widely recognised as the best long-term solution for contract flooring projects. Options range from timeless classic designs like the norament pastille flooring, to the world’s first certified environmentally compatible floor construction system - nora system blue, right through to the new rapid installation system - nora nTx. Since its foundation more than 70 years ago, nora systems has been fulfilling its role as a driver for innovation, taking advantage of an innovative manufacturing method, which is opening up new design options, several new products including noraplan valua a plank effect design and noraplan lona where the base colour acts as a canvas and the colour combination surface creates individual character are new additions to the range. The latest design is the norament Arago authentic tile design. T. +44 (0)1788 513 160 E. info-uk@nora.com www.nora.com/uk Twitter: noraflooring
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LOOSE LAY VINYL FLOOR TILES
NEW The Expona SimpLay collection of loose lay vinyl tiles and planks offers 38 authentic reproductions of beautiful natural and abstract materials presented in an adhesive-free heavy commercial product, designed to reduce installation time.
Find out more at www.polyflor.com/exponasimplay Order your free brochure and samples from the Polyflor website or by calling 0161 767 2551
2506 Grey Country Oak Free of charge samples
POLYFLOR LTD. PO BOX 3 RADCLIFFE NEW RD WHITEFIELD MANCHESTER M45 7NR TEL: 0161 767 1122 FAX: 0161 767 1128 E-MAIL: INFO@POLYFLOR.COM WWW.POLYFLOR.COM
products
SURFACE DESIGN SHOW Spectral Lighting - Stand LS360 Taking centre stage at Spectral Lighting’s Surface Design Show stand this year will be the Iris L, a larger variation on the popular IRIS LED luminaire. Visitors to Spectral’s stand at the Surface Design Show will be able to see the Iris L demonstrate a flicker free, smooth transition from warm white to cool daylight white, showing the potential of truly tunable white light. This will be the company’s fourth year at the show, exhibiting as part of the Light School area, which celebrates the partnership between light and surface, T. +44 (0)1279 450 882 E. enquiries@spectral-lighting.co.uk www.spectral-lighting.co.uk Twitter: SpectralByRIDI
Grestec Tiles - Stand 596 Diesel Living explores five moods, combined with aged fabrics, canvas and jute, whilst interpreting an urban/grunge style in line with the hard rock aesthetic of the Diesel brand. Grestec Camp is one of five ceramic tile ranges which form the Diesel Living concept. Grestec Camp maintains the well-known military style of the Diesel brand; combining canvas, hessian and tarpaulin effects with the glossy glazed surface of ceramics, and the hard surfaces of stone. Grestec have collaborated with Iris Ceramica to introduce and exclusively supply the range to the UK’s architectural market. T. +44 (0)345 130 2241 E. mail@grestec.co.uk www.grestec.co.uk Twitter: GrestecTiles
Tiles 4 Architects - Stand 116
James Latham - Stand 208
Independent tile supplier, Tiles4Architects has an extensive product range with quality tiling solutions for the professional, from porcelain tiles, ceramic tiles to mosaics. The new T4A88 120cm x 120cm porcelain wood effect flooring is available in beige, walnut and grey in two finishes, matt and an outdoor ribbed finish, replicating decking.
It will be a double bill for James Latham at this year’s Surface Design Show. As well as a prominent stand at its usual position on the ground level (Stand 208) — where it will show a number of new additions to its range for 2017 — for the first time, Lathams will also feature its Product Specification Showroom which is located on the Gallery level at Suite 301 of the Business Design Centre. The new showroom has given James Latham a permanent presence in the Capital and is already proving to be a major hit with the architectural and design community, giving visitors the opportunity to see an even wider range of Latham’s massive portfolio of products all under one roof.
T. +44 (0)1992 568 686 E. info@tiles4architects.co.uk www.tiles4architects.co.uk
T. +44 (0)116 257 3415 E. marketing@lathams.co.uk www.lathamtimber.co.uk Twitter: lathamsltd
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SURFACES & FINISHES bbrown bbrown is an expert in providing creative display materials to clients across the globe in retail, exhibitions, TV, film and events. Its stock product range includes materials such as glitter fabric, 3D illusion film, PVC, decorative 3D tiles and light enhancing panels; ideal for creating wow-factor displays. bbrown Glitter, one of the company’s most popular special finishes, is ideal for adding glamour to any environment. It’s available in two different finishes and a large range of colours to suit most requirements, including pink, gold, green, red, blue, white, black, purple, silver and bronze. T. +44 (0)3705 340 340 E: customerservices@bbrown.co.uk www.bbrown.co.uk Twitter: luvbbrown
Decolan Decolan, a Swiss-based leading supplier with more than 20 years of experience in the decorative design industry, was honored with an important award during the NAS Design Partnership Awards 2016 ceremony in London. The judges were looking for innovation as well as practicality and found in Decolan’s DECOFLEX3D the best product in its category, thanks to its stunning aesthetic impact and light weight. The thermoplastic laminate can be designed into anything the client needs, making DECOFLEX3D the ideal solution to dramatically change the interior design of restaurants, bars, shops and any kind of wall or ceiling that need to be restructured or space to be refitted. T. +44 (0)20 3769 6682 E: london@decolan.ch www.decolan.co Twitter: DecolanSA
3M 3M has launched 153 new on-trend patterns in its popular range of DI-NOC Architectural Finishes, a durable and cost effective solution for creating aesthetically pleasing environments without the expense of replacing fixtures or fittings. The range now includes more than 800 patterns and effects, for almost every conceivable design requirement. The self-adhesive DI-NOC Architectural Finishes can be used to express corporate styles, modernise appearances and optimise interior and exterior assets for refurbishment and new construction. The films’ flexibility to conform to flat and curved surfaces gives fast and easy installation with minimal error and waste, allowing sophisticated designs to be applied with little disruption. T. +44 (0)1344 858 000 E. pwebley@mmm.com www.3M.co.uk/innovativefinishes Twitter: 3M_Architecture
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International Decorative Surfaces Fenix NTM is an uber-fashionable supermatt material that’s beautiful to touch and work with, yet doesn’t leave unsightly fingerprints. It also features nanotechnology that enables superficial micro-scratches to be thermally healed and disappear. Not just technically amazing, Fenix NTM offers endless design scope too for horizontal and vertical applications to create desirable interiors. Fenix NTM is available in 15 colours including subtle neutrals in grey and cream tones, plus deeper shades of blue, black and brown. T. +44 (0)845 023 0376 E: solutions@idsurfaces.co.uk www.idsurfaces.co.uk Twitter: idsurfaces
news
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MAKE AN IMPRESSION With our super range of Flooring. Featuring high performing products that offer an unmatched level of performance, longevity and quality.
Call us now to find out more on 01985 218994 or visit www.jaymart.co.uk Jaymart Rubber & Plastics Ltd.
Roman Way, Crusader Park, Warminster, Wiltshire, BA12 8SP
Mats and Floors
products
FLOORING Junckers Junckers has reformulated its popular UltraMatt Lacquer finishing product to give an even more matt appearance on floors. Recognising the trend for natural looking wood and the growing demand for floors that look ‘unfinished’, the new formula is the most natural looking lacquer on the market. Even though it looks just like an oiled finish with no surface sheen, the new lacquer gives the floor superior protection against spills and scuffs. The natural, matt appearance combined with a highly durable, easy to clean surface has made UltraMatt Lacquer Junckers’ best selling finishing product — more than 80 per cent of all pre-finished floors are sealed with it. At Fritz Hansen’s showroom in Denmark, Junckers widest floorboards, Oak Boulevard, have been finished in UltraMatt Lacquer. The long, wide, solid wood planks lend an architectural look the newly refurbished space, perfectly complimenting Fritz Hansen’s classic designs. All Junckers pre-finished floorboards are now available with UltraMatt Lacquer, ready for immediate use once installed. The new formula enhances the natural beauty of the various timbers on offer from Junckers, including oak, ash, black oak and beech. Junckers specialises in long-length planks — the true mark of a high quality floor, and its floors are suitable for use over underfloor heating. UltraMatt Lacquer can also be bought as a finishing treatment for all types of timbers. T. +44 (0)1376 534 700 E. enquiries@junckers.co.uk www.junckers.co.uk Twitter: junckersfloors
Osmo UK
Axminster Carpets
ESCO flooring is available via Osmo UK, following a partnership between the wood finishes expert and ESCO Group in 2014. The ESCO collection includes nine flooring options, including Bohemia, Chateau, Moravia and Kolonial. A favourite amongst architects and interior designers is Harfa flooring. This flooring surface has been designed with a rough-sawn treatment and has been enhanced with crosswise cuts that are grooved in the surface with great care. Harfa can be combined with many different styles and colours, providing endless possibilities.
Hazy Days is the latest range from wool carpet specialist Axminster Carpets. Offering a sense of refined style through a carefully curated selection of designs, these 30 brand new pure wool carpets are set to inspire. From elegant geometrics to charming botanical patterns, Hazy Days is a versatile collection of grey and soft dove carpets with a twist. Blending an assortment of exquisite designs with a subtle neutral palette, this modern range delivers a stylish and timeless look as well as the luxury and durability of a pure wool carpet.
T. +44 (0)1296 481 220 E: info@osmouk.com www.osmouk.com Twitter: @osmo_uk
T. +44 (0)1297 32244 E. sales@axminster-carpets.co.uk www.axminstercarpets.co.uk Twitter: AxminsterUK
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@retailfocus
@retailfocus directory
Advert 86mm wide x 127mm deep We have the UK’s leading B2B ecommerce website, offering 2,500 stock products.
Dragon Display Systems
Designed and Manufactured in the UK
No.1 Provider of Packaging Solutions Key supplier to the Retail Sector
Key Features: Retail packs of bubble wrap Retail packs of tape Custom printed tape Grey mailing bags Airshock mailers
Manufacturers of flexible wall and centreshop hanging and shelving systems, particularly for clothingrelated trades: fashion, lingerie, outdoor, sportswear & urban.
Pallet wrap
Our commitment to our customers: Service levels that are second to none. Lowest prices. High quality products. Next day delivery available. One-to-one account management. Credit facilities. It’s not just us that say so, visit our website to see what our customers say about us on Trustpilot.
www.kitepackaging.co.uk Call today to speak to one of our friendly and experienced team on 02476420065
www.dragondisplay.co.uk Display Systems Ltd
Tel 01952 290055 • Fax: 01952 290056 • sales@dragondisplay.co.uk
Europe´s largest retailer and wholesale supplier for
Visual Merchandising
Phone: Freephone: Freefax: eMail:
0207 754 5499 008001 9637637 008001 9737737 sales@decowoerner.com
www.decowoerner.com v
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products
VM & DISPLAY magniQ Since launching the magnIQ magnetic system in 2006 the response has been quite phenomenal. To date, the system has won 13 prestigious awards and is now internationally recognised justifying the many years Rare Basic spent on research and development, and the patent. With holding weights of up to 20 kilos purely by magnetic force alone, the system is unrivalled. With a vast library of components and entirely invisible it’s the obvious choice for retailers. T. +44 (0)20 8348 9888 E: info@magniq.com www.magniq.com Twitter: magniQSystem
Harlequin Design Harlequin Design is a creative retail design agency based in London, Italy and Shanghai. Creating environments that bring brand stories to life, working in partnership with its clients every step of the way from initial sketches to final install. Services include research, mood boards, design concepts, 3D visualisations, prototyping, store plans, project management, UK/European/Asian production, logistics, installation, and review and learnings. T. +44 (0)20 7253 6238 E. andrew@harlequin-design.com www.harlequin-design.com Twitter: HarlequinLondon
Crystal Display Systems CDS, premier supplier of transparent displays and showcases as well as shelf edge Point Of Sale (POS) retail displays, has expanded its range of ultra-wide stretched and square displays. These unique shaped displays offer retail designers and brands an excellent opportunity to differentiate themselves from the competition and the TV ‘hang & bang’ type installs. These displays are offered in many formats, including open frame or fully enclosed plug and play solutions to meet every requirement including retails stores, museums, corporate installations, and theme parks to name a few. T. +44 (0)1634 327 420 E. info@crystal-display.com www.crystal-display.com Twitter: CrystalDisplays
Rare Basic Rare Basic is pleased to Introduce its collection of interchangeable magnIQ magnetic accessory trays. Designed for instant VM impact, functional and flexible, the trays can be purchased with a kit of magnetic components creating a showcase for varied merchandise. From luxe golds to leather coverings, the trays enhance product in any store environment. T. +44 (0)20 8348 9888 E. mail@rarebasic.com www.rarebasic.co.uk Twitter: RareBasic
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products
DESIGN DETAILS Doro Tape (UK) Every so often a new product comes along that can honestly be called a ‘game changer’. The Aslan SE75 is a brand new self-adhesive mirror effect film. Its highly reflective finish is so good, when applied to a smooth surface, it gives a near perfect mirror finish. If you think that’s good, then imagine a self-adhesive film with that mirror effect on both sides, which is completely scratch resistant and can be plotter cut to any shape required and there you have the new Aslan SE75. The applications in any environment are endless and the design possibilities huge. Contact Doro Tape for samples. T. +44 (0)1858 431 642 E. sales@dorotape.co.uk www.dorotape.co.uk Twitter: doro_tape
Dragon Display Another variation on the Dragon twin-slot theme introduced in the last 12 months is Deep Rear Hanging as specified for Southampton Football Club (Twinslot — Option 3 on the Dragon Display website). It uses a lot of the company’s standard forward facing accessories but instead they are reverse hung on posts that have no slots in the front, so the customer sees a smooth profile. Generally suited to a 1,200mm module width, it’s easy to fix and the accessories are fully interchangeable. So far it’s been used for men’s fashion, sports (as shown here) and outdoor clothing. T. +44 (0)1952 290 055 E: sales@dragondisplay.co.uk www.dragondisplay.co.uk
The Sign Group The hotly anticipated full range of vintage filament bulbs from WeLoveLeds IS finally available. With 31 styles to choose from and 28 of them LED, you won’t find a larger range of quality vintage filament bulbs anywhere. The company has been developing the range for more than one year, and can’t wait to show off the beautiful designs. To compliment the bulbs, WeLoveLeds also keeps lampholders, fabric cable and hundreds of other accessories in stock, all available for next day delivery. Visit www.weloveleds.co.uk to see how they can help. T. +44 (0)113 252 4706 E. leds@thesigngroup.co.uk www.weloveleds.co.uk Twitter: weloveleds
Armourcoat Armourcoat has introduced a new decorative wall finish based on natural granite stone, destined to be an instant classic effect. The Granite polished plaster finish recreates the timeless beauty and long lasting qualities of granite, a classic choice offering a natural stone option. This rugged hand-applied finish, created from a natrual material composed of hydrated lime and crushed marble, presents a rough-hewn surface full of texture and interest. An array of global projects for an impressive list of international blue chip clients in the residential, hospitality and boutique retail sectors have established Armourcoat as a leading supplier of high quality surface finishes. T. +44 (0)1732 460 668 E: sales@armourcoat.co.uk www.armourcoat.com Twitter: Armourcoat
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Book your stand
NOW
Celebrating 30 years as a national exhibition, Sign & Digital UK 2017 offers your company the chance to meet face-to-face with thousands of decision makers looking for the latest products and services
With a range of stand and sponsorship packages available, call our sales team on 01342 332100 or email signanddigitaluk@fav-house.com to find out how Sign & Digital UK 2017 can help your business grow. www.signanddigitaluk.com S&D2017-A4-Ad-Bookstand.indd 1
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signs & graphics
focus on SIGNS & GRAPHICS
Signs and graphics not only serve a communication function in store, they are also a reflection of the brand, helping them stand out and promote offers both in store and in their windows. From lightboxes to illuminated signage, this month we bring you a variety of solutions to help get the message across.
Writing’s on the wall Applelec’s luxury illuminated letters are ideal for prestigious retail brands. Each illuminated logo or letter is created by embedding acrylic with thermally managed LEDs to deliver a robust and evenly lit letter that runs cool to touch. Standard or bespoke fonts and unique logo shapes can all be created, while optional finishes include vinyl coating, painting to any RAL reference and the application of flat cut metal letter faces.
www.applelec.co.uk
Curve appeal Unibox has helped Superdry illuminate its biggest store, located in Kranzler Eck shopping centre in Berlin. After partnering with the retailer on its ‘Store of the Future’ concept at the Manchester Arndale, Unibox advised Superdry’s team on the most suitable methods of graphic illumination for the Berlin store. Alongside Unibox’s Ledge 46 corner lightboxes, the result incorporated new curved lightboxes to surround pillars throughout the store, maximising the merchandising potential of the space. Overall, more than 20 lightboxes were installed throughout the sales space and also in the Café Kranzler.
www.unibox.co.uk
Novograf’s gone to Iceland Novograf has been involved in the first new-look Iceland store, located in Clapham Common. Working alongside Iceland’s designer, Whippet, Novograf created and installed the complete brand realisation. Materials and graphics have been applied to walls, above fridges, on freezers, above fruit & vegetable displays and on checkouts.
www.novograf.co.uk
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signs & graphics
Be seen Graphica Display specialises in the design, production and installation of retail and commercial interior graphics and signage. From roll-outs to promotional display, branding to exhibition and event graphics, Graphica Display has the solution for you.
www.graphicadisplay.co.uk
Immersive experience Designed by Dalziel and Pow, Missguided’s first UK-based store at Westfield Stratford City features an ‘On Air’ store concept inspired by a TV studio, and delivers a dynamic live stream of content, fashion and inspiration. John Anthony Signs supplied all of the graphics, signage and digital printing throughout the store, including wayfinding, changing room signs, giant dollar signs inset with LED pigmy bulbs, vinyl on the lift shafts and neon lighting logos. One of the main features is a multi-layered display of suspended lightboxes with interchangeable slats that allow staff to change messages with ease.
www.johnanthonysigns.com
Face value Kendu has worked with more than 20 retailers at the Nevada shopping centre in Spain. Kendu’s range of Smartframe graphic frames and LED lightboxes are used distinctively by each store to convey their brand essence. Spanish footwear and accessories brand Uterqüe uses large format LED lightboxes with black and white imagery to create an elegant yet timeless shopfront.
www.kendu.com
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Directory directory
DIREcTORIES
www.retail-focus.co.uk/directory Visit the Retail Focus online directory at www.retail-focus.co.uk to discover a comprehensive list of the UK’s leading retail suppliers. Each listing contains indepth company information together with inspirational images, video footage and informative press material. You can also link through to company websites and connect with suppliers through Twitter and Facebook. The Retail Supplier Directory is divided into a number of categories, such as design agencies, point-of-purchase, lighting, props and surfaces, to make the site easy to navigate. To feature in the online directory, contact Terry Clark on 0845 6807405 or email terry@retailfocus.co
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directory
Aluminium Fittings
Specialist Stockist of Aluminium Extrusions and Mild Steel Fittings for the shopfitting industry. Extensive stock held of: *Slotted uprights *Aluminium slatwall *Perimeter Sections *Corner sections *Design and bespoke service. T: 01273 582241 E: sales@diasystems.co.uk W: www.diagroup.co.uk S. www.twitter.com/DesignsinAlumin
Aluminium Fittings
Bespoke Display
Bespoke Display
Design Consultancies
Axis design, develop, manufacture and install bespoke retail display solutions. We’ve worked with the biggest names on the high street, but approach every project in the same way, with the maximum thought for your brand, products and sales environment.
Spur Creative Workshop deliver unique visual merchandising solutions for retail brands. Boasting a wealth of experience in high quality prop making we create display concepts for window staging, POS and brand awareness campaigns.
We are a global retail agency. Visual Thinking develops strategy, skills, hearts and minds to deliver retail excellence and transform brand performance.
T, 020 3260 3888 E. info@axiseurope.com W.www.axiseurope.com/retail S. www.twitter.com/AxisEuropePlc
Bespoke Display
T 01892 890608 E: phil@spurcreative.co.uk W www.spurcreative.co.uk S: www.twitter.com/ spur_creative
Bespoke Display
T, +44 (0) 1788 543 331 E. mail@visualthinking.co.uk W. www.visualthinking.co.uk S. www.twitter.com/shoptactics
Design Consultancies
MicroSlat is a strong versatile 25mm fine pitched aluminium slatwall system. With a bespoke range of components it can be used to build unique and interesting displays or add value to existing designs.
Original suppliers of display fabrics, textiles, PVC and polycarbonates for retail displays and exhibition stands since 1934 Backgrounds have been our background since backgrounds began and B Brown have more than 400 in stock.
Walker Bros (Elland) Ltd is an Engineering Manufacturing company specialising in sheet metalwork and plastic fabrication. We supply precision metal and plastic products, components and light fabrications to a broad range of industries and markets throughout the UK and Europe.
IGNITION is an independent creative company Our multi-disciplined team work together to deliver exceptional retail and commercial environments, global exhibitions and brands.
T. 01325 351 276 E. sales@microslat.com W. www.microslat.com S. www.twitter.com/MicroSlat
T, 08705 340 340 E. customerservices@bbrown.co.uk W. www.bbrown.co.uk S. www.twitter.com/luvbbrown
T: 0 01422 310767 E: sales@wbelland.com W: www.wbelland.com
T, +44 (0) 1179 725168 E. victoria@ignitiondg.com W. www.ignitiondg.com
Audio Visual Integration
Anna Valley looks to help guide clients with their audio visual decision making by offering high end impartial advice and help manoeuvre them through the current “minefield” of different technology and services available to them. This process then enables them to have a clear vision of what they are actually striving to achieve within the budget available to them and then provides a full range of services in the delivery of that vision.
Bespoke Display
Hello Flamingo is a creative company for the retail and event sector, specialising in window displays, in store solution, POP ups, project management, design, manufacture and installation for bespoke projects at our fully equipped manufacturing workshop.
Brochure Holders
Design Consultancies
Brochure Holders International Limited is part of the global Taymar group recognised as a leading manufacturer of premium quality injection moulded leaflet holders and display solutions. Committed to on-going product development the Taymar group offers one of the world’s largest collections of ‘clear view’ wall, floor and counter standing brochure displays.
We are TWO Visual, the retail agency specialising in visual merchandising. Led by brand directors Jeanette Cheetham and Brendan Gordon we provide everything retailers need to make their brands visually dynamic, whilst improving team and commercial performance.
T: +44 (0)1473 229250 E: sales@brochureholders.co.uk W: www.brochureholders.com
T, +44 (0) 1858 414275 E. hello@twovisual.co.uk W. www. twovisual.co.uk S. www.twitter.com/TWO_Visual
T: +44 (0)208 941 1000 E: nick.shaw@annavalley.co.uk W: www.annavalley.co.uk/avintegration
T: 01273 585768 E: info@helloflamingo.co.uk W: www.helloflamingo.co.uk S. www.twitter.com/helloflamingo1
Balloons & Bunting
Bespoke Display
Climate Control
Display
No.1 Advertising Balloon Service: • Printed Latex and Foil Balloons • Helium Gas delivery and collection • Flags, Bunting and Banners • Promotional Sashes and T-shirts • Multi-store distribution nationwide
KSF provides retail merchandising display solutions to retailers, brands and trade customers from CONCEPT to COMPLETION via our global supply chain (China/UK/East EU) to deliver LOWER total cost of ownership. YOU’VE TRIED THE REST; NOW PUT US TO THE TEST.
Air Control & Development Ltd are Daikin, Mitsubishi and Toshiba accredited contractors, specialising in providing quality air conditioning, ventilation and overdoor heater installations, service & maintenance within the retail sector.
arken are a UK design and manufacturing facility creating bespoke poster display solutions. As well as our bespoke offer, we provide off the shelf products such as poster frames, light boxes, poster hanging systems, pavement signs, forecourt signs, all available in a range of colours and sizes.
T, 01494 774376 E. sales@b-loony.com W. www.b-loony.com
T: +44 (0)8450 944 699 E: ben.wang@ksf-global.com W: www.ksf-global.com S: www.twitter.com/KSFGlobal
T 01922 455523 E: info@aircontrol.co.uk W: www.aircontrol.co.uk S: www.twitter.com/AirControl123
T: +44 (0)1638 565656 E: info@arken-pop.com W: www.arken-pop.com
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directory
Display
Display
Display - DIGITAL
FURNITURE
Are you looking to increase your product sales, re-brand or launch a new product? If you’re not already talking to us, you should. Our group offer an unprecedented level of experience coupled with a comprehensive range of products and services. Our aim is to make your products sell and your service the best on the market.
Internationally acclaimed, award winning unique magnetic wall system offers instant flexibility & creative choice to architects, interiors & store designers. Since launching the magnIQ system in 2006 the response has been quite phenomenal. To date the system has won 13 prestigious awards and is now internationally recognised justifying the many years Rare Basic spent on research and development.
Crystal Display Systems is already a leading UK designer, distributor and value added reseller of flat panel display solutions. We have a vast array of media players, interactive displays, videowalls and shelf edge displays. Our knowledge and expertise has also led to us being one of the European leaders in transparent LCD.
Spur Creative Workshop deliver unique visual merchandising solutions for retail brands. Boasting a wealth of experience in high quality prop making we create display concepts for window staging, POS and brand awareness campaigns.
T: +44(0)113 265 0093 E: sales@concept-data.com W: www.concept-data.com S. www.twitter.com/GDProjects
T +44 (0)20 8348 9888 E: mail@rarebasic.com W: www.rarebasic.com S: www.twitter.com/rarebasic
T: +44 (0) 1634 292 025 E: info@crystal-display.com W: www.crystal-display.com S. www.twitter.com/CrystalDisplays
T 01892 890608 E: phil@spurcreative.co.uk W www.spurcreative.co.uk S: www.twitter.com/ spur_creative
Display
Display
Display - DIGITAL
FURNITURE
GDP display, manufactures, delivers and installs world-class retail environments, store fixtures, displays and visual merchandising equipment. GDP is truly Global, through its activities in many parts of the world. We have supplied high-end displays and furniture to successful retail brands throughout Europe, North America, South Africa and South East Asia.
Spur Creative Workshop deliver unique visual merchandising solutions for retail brands. Boasting a wealth of experience in high quality prop making we create display concepts for window staging, POS and brand awareness campaigns.
We provide total end to end solutions encompassing all aspects of designing, implementing, managing and supporting multi-faceted marketing technology concepts and Digital Screen Media networks.
We create bespoke tailored solutions for retail, interiors, exhibitions, museums and 3D and we know one size does not fit all. Our teams are always ready for the challenges, big or small.
T: +44 (0)1582 433 771 E: info@gdprojects.eu W: www.gdprojects.eu S. www.twitter.com/GDProjects
T 01892 890608 E: phil@spurcreative.co.uk W www.spurcreative.co.uk S: www.twitter.com/ spur_creative
T, +44 (0)845 481 8020 E. info@screenmediatechnology.com W.screenmediatechnology.com S. www.twitter.com/ScreenMediaTech
T: 01923 800666 E: info@stylographics.co.uk W: www.stylographics.com S. www.twitter.com/hellostylo
Display
We are ICON. We create and deliver engaging brand and live experiences, particularly in the retail sector.
T: +44 (0) 20 7593 5200 E: enquiries@icon-world.com W: www.icon-world.com S: www.twitter.com/ICON_HQ
Display
EPOS
GRAPHICS
Providing Scotland’s signage, exhibition displays, digitally printed wallpapers, LED flex faces, light boxes and window graphics. Located in the centre of Scotland we are ideally situated to cover your requirements throughout Scotland. We can offer huge savings with an excellent, professional and prompt service
Offering an extensive range of EPOS hardware from world class suppliers such as Star Micronics, Honeywell and Posiflex, DED offer the complete EPOS hardware solution alongside a unique rewritable loyalty system.
Graphica Display print, produce and install retail graphics including till point graphics, window graphics, LED lightboxes, cut & printed vinyl and much more. Nationwide & Euorpean delivery and installation.
T: 0131 337 1237 E: info@specializedsigns.co.uk W: www.specializedsigns.co.uk FB: Specialized-Signs
T: 01797 320636 E: sales@ded.co.uk W: www.ded.co.uk S: www.twitter.com/dedltd
Display
Display
Impulse POP specialises in Point of Purchase display systems for the Retail sector. We offer many years of experience in all aspects of retail design, with in house manufacture - including quick turnaround prototypes, or overseas manufacture, delivery, installation and retail merchandising.
Woodwood Group –Tx Frame UK are a specialist in tension fabric display systems and LED light boxes. We are able to deliver the highest quality service with a friendly but professional approach to ensure you receive the spectacular results you deserve.
Armourcoat is the world’s foremost supplier of polished plasters, sculptural effects and innovative surface finishes.
T, 01767 682756 E. sales@impulsepop.co.uk W.www.impulsepop.co.uk S. www.twitter.com/impulsepop
T, 01376 295 016 E. sales@txframe.co.uk W. www.txframe.co.uk
T. +44 (0)1732 460 668 E. sales@armourcoat.co.uk W. www.armourcoat.com S. www.twitter.com/Armourcoat
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Finishes
T: 0845 3730073 E: info@graphicadisplay.co.uk W:www.graphicadisplay.co.uk S. www.twitter.com/graphicatweet
GRAPHICS
We create bespoke tailored solutions for retail, interiors, exhibitions, museums and 3D and we know one size does not fit all. Our teams are always ready for the challenges, big or small.
T: 01923 800666 E: info@stylographics.co.uk W: www.stylographics.com S. www.twitter.com/hellostylo
directory
interactive displays
pop
Crystal Display Systems is already a leading UK designer, distributor and value added reseller of flat panel display solutions. We have a vast array of media players, interactive displays, videowalls and shelf edge displays. Our knowledge and expertise has also led to us being one of the European leaders in transparent LCD.
> In house design and manufacture of permanent displays > Powder coated steel, stainless steel, plastics and print used in any combination > Rapid prototyping and batch manufacture > Confidentiality assured > Let us help you improve your product sales` Find out why our customers keep returning for more………
T: +44 (0) 1634 292 025 E: info@crystal-display.com W: www.crystal-display.com S. www.twitter.com/CrystalDisplays
LIGHTING
LED Solutions are a specialist LED lighting supplier who can offer you a wide variety of bespoke lighting solutions for the sign, shop fitting and display industries.
T: 0116 262 5933 E: sales@ledsolutions.co.uk W: www.ledsolutions.co.uk S. www.twitter.com/ LEDSolutionsUK
T: 01482 345067 E: sales@jcrpos.co.uk W: www.jcrpos.co.uk S. @JCR_POS
pop/pos
Harrison Products provide one the largest ranges of POS and Display componentry in the UK. We are able to supply off the shelf and customised products to suit your project. We pride ourselves on our industry leading service and super quick delivery options.
T: +44 (0)1451 830083 E: sales@harrisonproducts.net W harrisonproducts.net
pop/pos
We are IPOS. A creative design agency whose extensive and impressive client list speaks volumes for the professional services we offer. We design, produce and install all aspects of our client’s POS. From instore graphics, window vinyls and 3D bespoke window displays to full multi location campaign roll outs.
T: 0161 477 8501 E: info@ipos-design.co.uk W: www.ipos-design.co.uk S. www.twitter.com/iposdesign
slatwall
MicroSlat is a strong versatile 25mm fine pitched aluminium slatwall system. With a bespoke range of components it can be used to build unique and interesting displays or add value to existing designs.
T. 01325 351 276 E. sales@microslat.com W. www.microslat.com S. www.twitter.com/MicroSlat
pop up
vm
Hello Flamingo is a creative company for the retail and event sector, specialising in window displays, in store solution, POP ups, project management, design, manufacture and installation for bespoke projects at our fully equipped manufacturing workshop.
GENESIS MANNEQUINS design and produce high-class and trend-lead shop window mannequins, busts and displays for the international fashion industry. Additionally we offer style, trend and product consultation as well as a comprehensive after-sales service.
T: 01273 585768 E: info@helloflamingo.co.uk W: www.helloflamingo.co.uk S. www.twitter.com/helloflamingo1
T: +49 (0) 5752 1803 0 E: info@genesis-display.com W: www.genesis-display.com S: www.twitter.com/GenesisDisplay
Literature Display
pop/pos
Retail Consultancy
vm
Brochure Holders International Limited is part of the global Taymar group recognised as a leading manufacturer of premium quality injection moulded leaflet holders and display solutions. Committed to on-going product development the Taymar group offers one of the world’s largest collections of ‘clear view’ wall, floor and counter standing brochure displays.
Providing Scotland’s signage, exhibition displays, digitally printed wallpapers, LED flex faces, light boxes and window graphics. Located in the centre of Scotland we are ideally situated to cover your requirements throughout Scotland. We can offer huge savings with an excellent, professional and prompt service
We are a global retail agency. Visual Thinking develops strategy, skills, hearts and minds to deliver retail excellence and transform brand performance.
Since the ‘glam’ days of the 1970s, Panache Display has been a lead player in the global fashion business producing ever-changing looks to set its own trends in mannequin design and visual display - while establishing an enviable reputation for quality, as well as, creativity.
T, +44 (0) 1788 543 331 E. mail@visualthinking.co.uk W. www.visualthinking.co.uk S. www.twitter.com/shoptactics
T: +44 (0) 20 8752 2520 E: info@panachedispay.co.uk W: www.panachedisplay.co.uk S: www.twitter.com/PANACHEDISPLAY
T: +44 (0)1473 229250 E: sales@brochureholders.co.uk W: www.brochureholders.com
Maintenance
Air Control & Development Ltd are Daikin, Mitsubishi and Toshiba accredited contractors, specialising in providing quality air conditioning, ventilation and overdoor heater installations, service & maintenance within the retail sector.
T 01922 455523 E: info@aircontrol.co.uk W: www.aircontrol.co.uk S: www.twitter.com/AirControl123
T: 0131 337 1237 E: info@specializedsigns.co.uk W: www.specializedsigns.co.uk FB: Specialized-Signs
pop/pos
We are ICON. We create and deliver engaging brand and live experiences, particularly in the retail sector.
T: +44 (0) 20 7593 5200 E: enquiries@icon-world.com W: www.icon-world.com S: www.twitter.com/ICON_HQ
slatwall
VM TOOLS AND TRAINING
Specialist Stockist of Aluminium Extrusions and Mild Steel Fittings for the shopfitting industry.
We are a global retail agency. Visual Thinking develops strategy, skills, hearts and minds to deliver retail excellence and transform brand performance.
Extensive stock held of: *Slotted uprights *Aluminium slatwall *Perimeter Sections *Corner sections *Design and bespoke service. T: 01273 582241 E: sales@diasystems.co.uk W: www.diagroup.co.uk S. www.twitter.com/DesignsinAlumin
T, +44 (0) 1788 543 331 E. mail@visualthinking.co.uk W. www.visualthinking.co.uk S. www.twitter.com/shoptactics
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Q&A
Tony Crathern Tony Crathern is a talented creative fashion stylist in the visual industry, who has worked with the likes of Liberty, Christian Dior, Yves Saint Laurent and Joseph. As creative consultant for Adel Rootstein, Crathern is responsible for designing new mannequin collections and creating new showroom experiences in London and New York. Here, he tells us what drew him to Rootstein and what mannequin design trends are likely to emerge in 2017. RF. What attracted you to Rootstein? TC. I have always been drawn to Rootstein from the time I started in the industry. Rootstein, to me, always had the best realistic mannequins and still do. When approached to be creative director by a brand with such an amazing heritage like Rootstein, and also to follow in the footsteps of some greats like Michael Southgate and Kevin Arpino, I was so honoured, how could I refuse? Tell us about the new London showroom, which opened RF. in September. The new showroom in Munster Road, West Kensington is a TC. great space for showcasing our new collections. There is a great front window space, which at the moment has got two of our Lift mannequins, suspended and revolving, with bright pink and orange Mohicans. The showroom itself is dressed all dramatically in black (luckily, we had so many archive pieces, myself and Danny Letton managed to pull together a fantastic show look). The wigs and makeup were given an 80’s retro look and mixed with the archive pieces of clothing. We also created a feature head wall to showcase our large selection of abstract heads. The whole showroom has a very modern feel, with that Rootstein feel of style and luxury. RF. Where do you draw your inspiration for the collections? M TC. y inspiration for the collections comes from absolutely everywhere; a time, a place, fashion, film, history, art. When I start a collection I know from the first sculpt who he or she is, what they will wear, what hair and makeup — the whole look. You have to connect with the figure to bring them to life. You also have to think about where they will fit in the market place, and who the mannequin is best suited for. I love to see our mannequins in a window, where some talented dresser has done something wild and wacky with them.
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RF. What mannequin design trends will emerge in 2017? T TC. he talk of the industry is a return to realistic mannequins. I think people are wanting a more dramatic window. The high street has to now compete with the internet and the only way the store can do that is to give the shopper an experience, a bit of theatre. RF. How many collections do you expect to launch this year? W TC. e plan to do two collections a year, aimed around key events around the globe. Bespoke has been a big thing for us in 2016, working with customers who want a personal touch for their brand. We worked with Prada on a big project, making bespoke positions for their Paris store. Rootstein will return to EuroShop in March after a 15 year RF. absence. What can visitors expect from the stand? TC. R ootstein has decided not to show at EuroShop in 2017. We have to put all our efforts into New York at the moment and our move there. We do, however, want to be a part of EuroShop next time around and look forward very much to being there.
At Harlequin, we design, produce & install retail window displays. Our aim is simple: to create unique environments that bring brands to life. We work in partnership with our clients every step of the way from initial sketches to final install.
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