FSAE Source Magazine - January/February 2015

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FLORIDA SOCIETY OF ASSOCIATION EXECUTIVES 2410 Mahan Drive, Suite 2 Tallahassee, FL 32308-5302 Change Service Requested

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Young professionals Professional Development Advocacy Diversity on Association Management Issues

Perspectives

SOURCE success by association WWW.FSAE.ORG

JAN/FEB 2015


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SOURCE success by association

JAN/FEB 2015

Perspectives on Association Management: Advocacy, Diveristy,

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Same-Sex Marriage in Florida

15

CAE changes in 2015

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Professional Development, and Young Professionals

Special Section

For Members by Members Building Relationships & Business

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Member News

20

Buyer’s Guide

26

Recent Event Photos

25

Foundation Investors

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CVBs and Rennovated Properties

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New Members

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Upcoming FSAE events January 21

Power Luncheon

University Center Club, Tallahassee Sponsored by Hyatt Hotels in FL

January 22

Meeting Planner Roundtable

Andrews 228, Tallahassee

Sponsored by Daytona Beach Area CVB

January 28

Technology Roundtable

Madison Social, Tallahassee

Sponsored by Hosted Numbers

February 11

Executive Series Luncheon

Hotel Duval, Tallahassee

Sponsored by Tourism Toronto

February 16

CEO summit

FSU Conference Center, Tallahassee Sponsored by First Commerce Credit Union and XSite Trade Show

February 26

Meeting Planner Roundtable

Capital City Country Club, Tallahassee Sponsored by Intercontinental Tampa and Visit Tampa Bay

March 18

Power Luncheon

Four Points by Sheraton, Tallahassee Sponsored by Beaches of Fort Myers & Sanibel; Naples, Marco Island and Everglades; and Charlotte Harbor & the Gulf Islands

March 25

South FL Power Luncheon

Embassy Suites Fort Lauderdale

Sponsored by Greater Ft. Lauderdale CVB

March 26

Meeting Planner Roundtable

Madison Social, Tallahassee

Sponsored by Experience Kissimmee

2015 Annual Conference July 15 – 17

Renaissance Vinoy Resort & Golf Club, St. Pete

March 25

Technology Roundtable

Madison Social, Tallahassee

Sponsored by HostedNumbers

www.fsae.org


FSAE Staff Florida Society of Association Executives 2410 Mahan Drive, Suite 2 Tallahassee, FL 32308-5302 Phone: (850) 222-7994 Fax: (850) 222-6350 fsae@fsae.org www.fsae.org

President/CEO Frank Rudd, CAE, CMP

SOURCE editor Adrian Amos Honderick

adrian@fsae.org; (850) 702-0946

publisher Frank Rudd, CAE, CMP

Advertising Sales Sue Damon

suedamon1@aol.com; (850) 926-3318

printer: Rose Printing (800) 227-3725

frank@fsae.org; (850) 702-0943

frank@fsae.org; (850) 702-0943

Marketing, Communications and Technology Manager Adrian Amos Honderick

adrian@fsae.org; (850) 702-0946

Membership & Events Coordinator Sherri Banyas

Office Manager/Bookkeeper Paige Graham

paige@fsae.org; (850) 702-0945

Director of Membership and Development Hester Ndoja, CAE

hester@fsae.org; (850) 702-0944

sherri@fsae.org; (850) 702-0833

March Power Luncheons March 18: Tallahassee

march 25: Fort lauderdale

Location: Four Points by Sheraton

Location: Embassy Suites Fort lauderdale

316 West Tennessee Street, Tallahassee

1100 SE 17th Street, Fort Lauderdale

Thanks to our luncheon sponsors! Thanks to our luncheon sponsors!

Learn more & register today! www.fsae.org 4 JAN/FEB 2015



FROM THE CEO

As of January 1, the unification of TSAE and FSAE is complete and from all aspects it has been a positive and seamless transition. The reason for this has been the leadership of both organizations. I would like to thank both the FSAE and TSAE Boards for making this a deliberate and well thought out process that will reap rewards to the association community in Florida for many years to come. Frank Rudd, CAE, CMP FSAE President/CEO

The benefits of unifying both organizations are already very easy to see. Membership in FSAE has swelled to well over 900 members and at last count stood at 950. This growth makes us stronger in the resources, education and networking opportunities we can bring to our members. We also get to welcome Sherri Banyas as our Membership and Events Coordinator. Sherri brings not only her seven plus years of experience with TSAE, but also her knowledge of association management. Most importantly, this unification will allow FSAE to offer more programs in 2015 than it has ever offered. Your membership Return on Investment (ROI) can multiply ten-fold this year so make sure you participate in as many programs as possible to make that happen. I am excited to tell you about the FSAE Leadership Academy which will begin the end of March and culminate with our first class graduating at the FSAE Annual Conference in July. Conducted by the University of Florida’s Executive Education Department, the Academy will give participants the ability to connect, learn

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and lead with increased skills, knowledge and confidence. I hope you will consider being a part of the inaugural class or send someone from your office that can benefit from learning leadership skills to help them better do their job. Go to www.fsae.org/LeadershipAcademy for more information. I also want to make sure everyone has July 15-17 on your calendar and is planning on being part of the FSAE Annual Conference. Our host, the Renaissance Vinoy Resort & Golf Club is ready to dazzle our attendees and I know you are going to enjoy and learn from the educational sessions that are planned. More details to come and registration will open in Marchbut go ahead and make those hotel reservations. Make sure that you are part of the excitement. If you have not yet done so, please take a minute to renew your dues for 2015. Then review the list of educational opportunities that Your Professional Society provides for you, and plan on participating in them. As I was watching TV last night, a Lowes commercial came on. It hit me how much their slogan applies to all of us as professionals Never Stop Improving.

Being a part of FSAE and becoming active is a sure way for us to Never Stop Improving!


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FROM THE CHAIRS

Innovation and Creativity A creative culture is a must in any organization! Every association competes to stay ahead of the curve, demonstrate their relevance and to provide value to current and prospective members. What do you do when a member or leader invariably asks, “what’s new” or “what are the latest trends” for their field or industry? The challenge is how best to have a list of new ideas, goods, services and best practices readily available for members.

BY JANEGALE BOYD

Janegale Boyd FSAE Chair

So what is Innovation? “Innovation is the implementation of a new or significantly improved product, service or process that creates value for business, government or society.” This is the definition found in “Creativity is the Most Crucial’’ www.creativityatwork.com. So how do we create a culture of finding and generating new ideas? The experts tell us we must motivate. Most people are driven by curiosity and motivation; the desire to make things better. However, “creative” people are different because they apply their mental or physical energy to figuring out a solution and have the tenacity to bring that idea, service or product forward. We need to remember that the willingness to persevere despite setbacks is important. Ben Franklin, the great inventor is a role model of that behavior as he never “gave up” no matter the number of failures. Can creativity be developed so we have innovations? Yes, according to a study by George Land, creativity is a skill that can be developed and a process that can be managed. Just look to some of the world’s most innovative companies: Apple, Google, Amazon and Uber. Each of them has revolutionized the way a product or service was delivered. Some organizations rebranded to have their product image viewed in another way, such as: • “AARP” - Using the acronym to change their image from older adults to cool aging baby boomers. • Girl Scouts of America- From traditional troops to developing leaders with flexible options for participation. • Dental services- From the traditional dental office to the Dental Spa experience. So what tools do we need to utilize to encourage a creative environment? According to author, Daniel Burrus in “Creativity and Innovation: Your Keys to a Successful Organization” suggests using these ten strategies: 1) Observe real life situations to learn what motivates people 2) Knowledge. Continually expand your knowledge base 3) Defer judgment. Be careful about how you’re perceiving things 4) Visualize new ideas and concepts and how people could use them 5) Incubate. Take a break and do something different so you shift your brain into another place. 6) Experience as much as you can 7) Treat patterns as part of the problem 8) Redefine the problem completely. “When you define the real problem, you can solve it and move on.” 9) Look to see what others are not seeing. 10) Come up with a “new” idea or prototype and use a test phase to observe what works and what doesn’t Innovation Continued Page 24

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2015: FOCUS ON ONE WORD FOR THE YEAR BY deborah boza-Valledor, CIPS, CRB, CRS

“A one-word theme creates simplicity, clarity, and life change,� says Jimmy Page, author of One Word That Will Change Your Life and Vice President for the Fellowship of Christian Athletes. “You’ll find renewed passion and purpose by achieving laser-like focus that drives productivity,� he says.

Deborah Boza-Valledor, CIPS, CRB, CRS FSAE Foundation Chair

“Best of all, one word transforms not only what you do, but who you become; it impacts every area of life—physical, relational, mental, spiritual, emotional, vocational, and financial. One-word focus eliminates distractions and turns our intentions into actions.� WHAT IS OUR ONE WORD FOR THIS YEAR? INNOVATION. All around us we are seeing and hearing the word innovation. In fact, Bloomberg/Businessweek has declared 2015 The Year of Innovation! So what exactly is innovation? According to the dictionary, innovation is a new idea, device or method; the act or process of introducing new ideas, devices or methods. Why is innovation so important to the FSAE Foundation, important enough to be our word of the year? Because innovation solves challenges today in a way that positions us to address the unforeseen challenges of tomorrow.

2015 BRIGHT IDEAS: INNOVATION GRANTS PROGRAM

Every day our members work in their professions and industries and constantly strive to improve their workplaces and the industry in very creative and innovative ways. However, sometimes that creativity and innovation meets reality: lack of funding. FSAE will help capture, financially reward and bring that product or service, that innovation, to market via our One Word Continued Page 24

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CoveR Story

FOur perspectives on Association Management: interviews with four members on Advocacy, diversity, professional development, and young professionals

BY adrian amos Honderick, FSAE

SHad Haston: Advocacy

Shaddrick Haston, ESQ. joined the FL Assisted Living Association (FALA) in April 2014 as their CEO. While Shad has an extensive background in the assisted living field, this is his first time working for – and running – an association.

exist. I’m here to answer their questions and help where I can on industry issues and problems. It’s a different role for me and a new way of relating to the facility owners that are now my members.”

Shad worked for Florida’s Agency for Health Care Administration (ACHA) for over seven years in their regulatory/compliance and then licensure divisions, enforcing the state’s regulations on the assisted living industry. Now, those providers are his members and his job is to educate and offer best practices to the facilities so that Florida’s seniors receive the best possible care.

Since Shad started with FALA in April, the 2015 Legislative Session is his first full Session representing FALA members. His office is already preparing bills and position papers to best serve Florida’s Seniors. “Regulation is important – and it’s needed,” Shad added. “I see my role with FALA as seeking a balance between ‘knee-jerk’ reactions to the industry which tend to over-correct issues, and regulations that are intended to truly protect the health, safety and welfare of residents. As the Assisted Living Unit Manager for the Agency for Health Care Administration, I got a phone call from a facility that I was very close to shutting down. They invited me to visit the facility and see for myself what happened there. What I saw was how intimately the

“My role in the industry has changed from regulation and oversight to advocacy,” said Shad. “Before, I would tell the facilities what the rules and regulations were and enforce those rules no matter what. Now, it’s my job to help members understand the process and why the regulations

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“My role in the organization has changed from oversight to advocacy. Now, it’s my job to help the members understand the process and why the regulations exist. I’m here to answer their questions and help where I can on industy issues.

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decisions and policies made in Tallahassee affect the lives of Seniors every day. Over my career, I’ve visited over 120 facilities, over 40 since joining FALA, and I am trying to make sure I fully understand what matters most to our members and how I can help them achieve their goals through advocacy.” Members of FALA are the owners/operators or the assisted living facilities. However, Shad sees the role of the association as there to serve all facility employees. “Most of the facility employees are what we call ‘care givers,’ not nurses,” he continued. “We wanted to create programs that help our members help their staff. We partnered with Rasmussen College to offer employees college education at a discounted rate. This year that offer is extended to staff family members as well. Whether they’re going to school for nursing or any degree, that program is there to help them succeed – and help our members build and retain quality staff.” “I’m young, and so people may have pre-conceived notions about me until they understand my background,” Shad continued. “I make sure our members see the vision I have for this organization and how we plan to achieve the goals that will best help our association and our members prosper and fulfill our mission.” Shad graduated from law school and had always planned to be an attorney. When he was approached about leaving the Law Offices of Robert Wesley in Orlando to work for ACHA, he wasn’t sure of the direction his career was going to take. But he took a chance and never regretted it. “You never know where opportunities will lead you,” Shad said. “I always thought about career advancement in financial terms – and while that’s important, the knowledge and experience you can gain can really catapult your career in a direction you never imagined. My advice to young professionals: embrace the opportunities that come.”

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“Organizations have to give more than lip service. You have to seek out specific people for leadership at the committee and board level. This means being proactive, and thinking beyond race, age and gender, to thought patterns and all types of diversity. organization and I wanted to make a difference. I still go to campuses now and tell my story to get other college staff involved and help them grow in their careers.

Marsha kiner: Diversity

Marsha Kiner considers herself living proof of what her association can do for its members professionally. She started this path as a member of the Association of FL Colleges, “at a remote location where no one outside of the people working with her knew her name,” and rose through the ranks of leadership to serve the entire state on the Board of Directors and then as the association’s Associate Executive Director for the past 8 years. “It was eye-opening to go from a volunteer leader to staff of the organization,” Marsha said. “I had no idea how hard staff worked. And since I came from the ranks, I take things really personally and want our events to be perfect. I know how important they were for me, and I want them to give that same experience to everyone else.” Marsha’s members are the employees at colleges in Florida – and everyone, from the president to the janitor can get involved. “When I plan a meeting, it’s for that person that may have never been to a conference or stayed in this level of hotel. I want our events to be fun, but also foster and develop relationships among members. I see my role as not just bringing people together, but connecting them.” The association has changed in Marsha’s tenure. They’ve used technology to engage younger members as well as actively recruited and encouraged diversity in leadership. “When I was hired, I was the first black professional to work for the association. That was huge for me. I love this

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“I also went out of my way to recruit members to run for office and our Board is more diverse than it’s ever been before,” Marsha added. “We’ve had our first African American female president and second African American male. People of all colors and creeds now come to me to find out how to advance in leadership instead of me seeking them out.” Marsha’s advice to encourage diversity: “Organizations have to give more than lip service. You have to seek out specific people for leadership at the committee and board level. This means being proactive, and thinking beyond race, age and gender, to thought patterns and all types of diversity. Your leadership needs to mimic your membership makeup. I can tell you – it’s tough being the only one. It matters when I walk in a room and see someone that looks like me. The same way it would matter if I was the only woman in a room full of men. Achieving diversity takes baby steps and being aware of the makeup of your staff, your board and your whole organization is the first one.” Volunteering has always been part of Marsha’s life and she’s experienced the benefits of giving back. Working on committees and organizing events has given her professional skills, no matter what her role or job title. “Building professional relationships and having colleagues you can count on is crucial,” Marsha said. “I know that someone will respond when I reach out, and they know they can count on me. A network equals relationships. This is what I want to create for our members – both in my organization and in FSAE. When you reach out, and when you volunteer – it blesses you. It blesses you with the skills you are able to develop and you are blessed by the people you are able to meet along the way.”


“We’re always telling our members to take advantage of what our associations offer. I also point the finger at myself and ask – what can I do to better myself? How can I grow? publication and marketing staff. Some team members may work for multiple associations, some may be assigned to just one – depending on client needs and scope of work. “We’re able to share best practices among our staff for what works, and what doesn’t work, for the clients we manage,” Rachel added. “The nice thing is that you never have to go too far to find someone with experience on a particular issue. FSAE does the same thing for me – I get different perspectives and ideas outside of our office and a larger pool of people to learn from.”

rachel Luoma, CAE:

Professional Development Rachel Luoma, MS, CAE had never heard of associations until a friend introduced her to Bennett Napier, MS, CAE, President of Partners in Association Management, an association management company (AMC) in Tallahassee. Nine years later, she’s worked her way up from an entrylevel job to a Chief Staff Executive and a Vice President of the company managing three associations. Her secret for career advancement: taking advantage of professional development opportunities. Starting her association career with an AMC, Rachel was able to work in almost every department and gain experience in membership, events, marketing, certifications, and board management. “I was lucky to have the opportunity to grow within the company,” Rachel said. “Partners has always been incredibly supportive of professional development both outside the office through organizations like FSAE and internally with crosstraining opportunities. I’ve been able to get my feet wet in most areas of association management and moved up from Member Services to Director of Operations where I managed several departments, to Chief Staff Executive (CSE) in 2011 running three national associations to my Vice President role today.” Rachel explained that AMCs operate much like a traditional captive association. Each association has a client team that consists of a Chief Staff Executive, program manager(s) and other specialists that includes events, membership,

Rachel attended her first FSAE Annual Conference in 2008 and has been hooked ever since. “Participating in FSAE was the first time that being a member of an organization made sense to me. I was selling membership, but only telling people about the tangible benefits we offered. After FSAE, I could explain to our members and prospects why they should engage and get involved with other members in their industry. It’s about meeting and learning from other people and being part of something.” Rachel has continued to incorporate professional development into her life. She attends meetings, reads articles, watches webinars and earned her CAE in May 2014. “We’re always telling our members to take advantage of what our associations offer. I also point the finger at myself and ask – what can I do to better myself? How can I grow? What can I learn to do the best job I can do for the associations I serve, my company and myself?” When asked about challenges she’s faced along her journey, Rachel shared, “Being young can be its own challenge. There are times that I might be 10-20 years younger than most people in the room and I know I have to prove myself – that I belong at the table too, and that can be daunting at times. I think this is one of the barriers to getting young professionals more involved. I have talked to many people and they say that they aren’t a Chief Staff Executive so they don’t join FSAE. I try to explain to them that it isn’t about where you are in your career, but where you want to go. Everyone has to earn the respect of their peers, no matter where you are in life.” Professional Development Continued Page 24

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“We created a strategic plan for young professionals – a wish list of programs and services they’d like to see and also a reality list of what we’re able to do right now. Part of my role is to help define what success looks like. advisory group. This group helped define the culture of the organization – social, networking, legislative, etc. – and what a young professionals program would look like within that culture.

ryan tucholski, CAE Young Professionals

Ryan Tucholski, CAE started his career working for the REALTORS® Multiple Listing Service in Toledo, OH. During the real estate boom he was hired as Director of MLS Operations – a subsidiary company of the Toledo Board of Realtors. This was his start in both the association world and the Realtor Association business, where he’s served as CEO for three REALTOR® Associations across the country. He has also made his mark with the National Association of Realtors starting the Young Professionals program serving almost 700 association executives. Attending a NAR Executives meeting in 2006, Ryan found himself one of the youngest people in the room. Knowing he wasn’t alone, Ryan helped develop a Young Professionals workgroup and became the founder of NARs Young Professionals network nationwide for association executives. He’s taken this model to help Realtor Associations and other non-profits start their own Young Professionals programs as a consultant, and now first hand as the CEO of West Volusia’s REALTORS® Association. “Most organizations recognize the need to include Young Professionals, they just aren’t sure how to get started,” Ryan said. “I was able to create a basic template and work with associations to implement successful programs in their memberships. Here in Volusia County, I’ve taken the program I used as a consultant to create a Young Professionals program first hand.” Ryan identified key members that he appointed to an

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“Members have to take ownership of the process,” Ryan continued. “Young Professionals especially aren’t going to participate or do something just because you tell them it will be good for them. Staff worked closely with the advisory group to develop not only an understanding of the organization as a whole, but also the young professional’s role there. We then created a strategic plan for young professionals – a wish list of programs and services they’d like to see and also a reality list of what we’re able to do right now to build interest and momentum. Part of my role in the program’s creation is to help define what success looks like. If we plan a young professional’s event and only 10 people attend – that’s successful. It’s got to start and build momentum. It’s my job to help them see that 100 people on the first try may not be realistic and that’s ok.” The Young Professionals Advisory Board became a Young Professionals Committee for Ryan’s association. They set their own goals, create programs and actively recruit new members to participate. “They’re in charge of their own destiny,” Ryan added. “I knew who the pioneers would be, gave them the tools and let them grow it. Now young professionals are taking leadership roles in the association and on other committees. This has created a huge opportunity for members and growth potential for the organization. It’s doing exactly what it was intended to do.” Ryan’s young professionals group is now the most active and productive committee within his association. Ryan’s advice for young professionals: “It’s critical to make connections with other association executives – both young and seasoned. Right now, young professionals are often bringing the waves of change, and that can be hard for both sides of the generational spectrum. It’s important to learn how to handle that change and successfully integrate it into the workplace. Both for young professionals now and for when they’re the ones hiring the next wave. We all have something to learn from each other, and that’s the most important thing to remember.” t


Feature story

Same-Sex marraige in Florida: An Update

Effective January 6, 2015, same-sex marriage became lawful in Florida. By Jeffrey D. Slanker On December 19, 2014, the U.S. Supreme Court declined to extend the postponement of the implementation of relief provided for in the decision of United States District Court Judge Robert Hinkle for the Northern District of Florida holding that the Florida Constitutional Amendment banning same-sex marriage is unconstitutional. Judge Hinkle delayed the implementation of the majority of the relief provided in his order until January 5, 2015, so that the parties could appeal the decision to higher courts. Florida’s Attorney General, Pam Bondi, requested that the U.S. Supreme Court and the Eleventh Circuit Court of Appeals in Atlanta, Georgia extend the date of the stay, but both courts declined to do so. An appeal is pending with the Eleventh Circuit as Florida became the thirty-sixth state to legally recognize samesex marriage when the district court’s stay expired in early January. Most federal judges and appeals courts have ruled against state same-sex marriage bans. As a result, same-sex marriages are occurring in about three dozen states. Like many other judges and appellate courts, Judge Hinkle ruled that Florida’s same-sex marriage ban violates the United States Constitution’s guarantee of equal protection.

“The recent decision by the Supreme Court does not resolve the larger legal battles still brewing over same-sex marriage in Florida...Now is the time to revisit your benefits and other policies.” The recent decision by the Supreme Court does not resolve the larger legal battles still brewing over same-sex marriage in Florida. Oral arguments before the Eleventh Circuit Court of Appeals in the State of Florida’s appeal of Judge Hinkle’s decision are likely to commence early this year. In any event, Florida continues to move closer to allowing same-sex marriages. Now is the time to revisit your employment benefits and other policies that may be dependent on the definition of marriage in Florida and make decisions regarding the appropriateness of those policies in light of the status of same-sex marriage in Florida. Jeffrey D. Slanker is an attorney with the Tallahassee law firm, Sniffen and Spellman, P.A. He practices in Labor and Employment Law, Civil Rights Defense, Local Government Law, and Administrative Law. His litigation experience includes handling matters involving Title VII of the Civil Rights Act, the Fair Labor Standards Act, the Americans with Disabilities Act and other federal and state employment statutes. He may be reached at jslanker@ sniffenlaw.com or (850) 205-1996. t

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fsae members

Executive Members: Katherine Anderson, CMP Records Supervisor FL Board of Professional Engineers 2639 N. Monroe St. Ste.B-112 Tallahassee, FL 32303 Phone: (850) 521-0500 www.fbpe.org Melissa Baniak Administrative Assistant FL Court Clerks & Comptrollers 3544 Maclay Blvd. Tallahassee, FL 32312 Phone: (850) 921-0808 www.flclerks.com Kimberly Barber Communications Director & Meeting Planner G. David Rogers & Associates P.O. Box 11026 Tallahassee, FL 32302 Phone: (850) 681-0496 www.floridagas.org Courtney Barnard, DPL Director of Government Affairs FL Apartment Assn 875 Concourse Parkway S., Ste. 125 Maitland, FL 32751 Phone: (407) 960-2910 www.faahq.org Mandy Bianchi Executive Director Epilepsy Assn of the Big Bend 1215 Lee Ave., Ste. M4 Tallahassee, FL 32308 Phone: (850) 222-1777 www.eabb.org Jessica Brewton Education & Meetings Coordinator FL Optometric Assn 120 S. Monroe St. Tallahassee, FL 32301 Phone: (850) 877-4697 www.floridaeyes.org

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Welcome New Members! Erika Brown Assistant to the CFO FL Engineering Society 125 S. Gadsden St. Tallahassee, FL 32301 Phone: (850) 224-7121 www.fleng.org Paul Brown, CPA Director of Technical Services FL Institute of CPAs P.O. Box 5437 Tallahassee, FL 32314 Phone: (850) 224-2727 www.ficpa.org John Bruntlett Director, Operations FL Assn of Rehabilitation Facilities, Inc. 2475 Apalachee Pkwy., Ste. 205 Tallahassee, FL 32301 Phone: (850) 877-4816 www.floridaarf.org Michelle Burdick Membership Manager FL Sheriffs Assn 2617 Mahan Dr. Tallahassee, FL 32308 Phone: (850) 877-2165 www.flsheriffs.org Edward Campbell CEO/President Campbell Association Management Partners 2523 Dahlgren Ct. Tallahassee, FL 32312 Phone: (850) 894-3490 www.campbellpartners.net Pamela Cooley Marketing Creative Manager FL Institute of CPAs P.O. Box 5437 Tallahassee, FL 32314 Phone: (850) 224-2727 www.ficpa.org

James Cordero Director of Governmental Affairs Asphalt Contractors Assn of FL 1007 DeSoto Park Dr., #201 Tallahassee, FL 32301 Phone: (850) 222-7300 www.acaf.org

Thelma Givens CPE Seminar Manager FL Institute of CPAs 325 W. College Ave. Tallahassee, FL 32301 Phone: (850) 224-2727 www.ficpa.org

Brandon Johnson Communications Coordinator FL Attractions Assn 1114 N. Gadsden St. Tallahassee, FL 32303 Phone: (850) 222-2885 www.floridaattractions.org

Mercy Joy Corlew Meeting & Program Coordinator Leadership Florida 201 E. Park Ave. Tallahassee, FL 32301 Phone: (850) 521-1220 www.leadershipflorida.org

Christie Grant Administrative Support Services Manager FL Hospice & Palliative Care Assn 2000 Apalachee Pkwy., Ste. 200 Tallahassee, FL 32301 Phone: (850) 922-7905 www.floridahospices.org

Mable Johnson Business Manager FL Campus Compact 1801 Miccosukee Commons Dr., Ste. 200 Tallahassee, FL 32308 Phone: (850) 488-7782 www.floridacompact.org

Renee Cox 1646 Dr. MLK Jr. Memorial Rd. Tallahassee, FL 32327 Phone: (850) 264-8801 Amanda Day-Janecek Controller Assistant FL Board of Professional Engineers 2639 N. Monroe St., Ste. B-112 Tallahassee, FL 32303 Phone: (850) 521-0500 www.fbpe.org Shannon Fleshman Director of Sales and Events Life Insurance Settlement Assn 225 S. Eola Dr. Orlando, FL 32801 Phone: (407) 894-3797 www.lisa.org Dale Fuller Director of Development Tall Timbers Research Station and Land Conservancy 13093 Henry Beadel Dr. Tallahassee, FL 32312 Phone: (850) 893-4153 www.ttrs.org Christy Gandy Director of Administration FL Ports Council 502 E. Jefferson St. Tallahassee, FL 32301 Phone: (850) 222-8028 www.flaports.org

Sheldon Gusky Executive Director FL Public Defender Assn, Inc. P.O. Box 11057 Tallahassee, FL 32302 Phone: (850) 488-6850 www.flpda.org Denise Hill Information Management Coordinator FL Municipal Electric Assn, Inc. 417 E. College Ave. Tallahassee, FL 32301 Phone: (850) 224-3314 www.publicpower.com Samantha Hobbs Government Affairs Coordinator FL Engineering Society 125 S. Gadsden St. Tallahassee, FL 32301 Phone: (850) 224-7121 www.fleng.org Danielle Hopkins, CMP COO & Managing Director Association Management Professionals 719 E. Park Ave. Tallahassee, FL 32301 Phone: (850) 222-1034 www.AmpUpToday.com

Wendy Johnson CPE Conference Manager FL Institute of CPAs 325 W. College Ave. Tallahassee, FL 32301 Phone: (850) 224-2727 www.ficpa.org Lesley Jordan, IOM, CAE SVP/CFO FL Bankers Assn 1001 Thomasville Rd., Ste. 201 Tallahassee, FL 32309 Phone: (850) 224-2265 www.floridabankers.com Tisha Keller Vice President FL Trucking Assn 350 E. College Ave. Tallahassee, FL 32301 Phone: (850) 222-9900 www.fltrucking.org Raymond Kimball, CAE Senior Manager Corporate Relations & Membership FL Restaurant & Lodging Assn 230 S. Adams St. Tallahassee, FL 32301 Phone: (850) 224-2250 www.FRLA.com


PJ Klena Director, Member Engagement Leadership Florida 201 E. Park Ave. Tallahassee, FL 32301 Phone: (850) 521-1220 www.LeadershipFlorida.org

Trevor Maddox Senior Meeting Planner FL Engineering Society 125 S. Gadsden St. Tallahassee, FL 32301 Phone: 850.224.7121 www.fleng.org

Laura Knoll Conference Coordinator Association for Institutional Research 1435 E. Piendmont Drive Tallahassee, FL 32303 Phone: (850) 385-4155 airweb.org

Shannon McCoy Website and Publications Coordinator FL Board of Professional Engineers 2639 N. Monroe St., Ste. B-112 Tallahassee, FL 32303 Phone: (850) 521-0500 www.fbpe.org

Michele Morris Controller FL Board of Professional Engineers 2639 N. Monroe St Tallahassee, FL 32303 Phone: 850.521.0500 www.fbpe.org

Summer McKanstry Events Manager League of Southeastern Credit Unions 3692 Coolidge Ct. Tallahassee, FL 32311 Phone: (866) 231-0545 www.lscu.coop

Cynthia Mundell Program Manager FL Assn of Centers for Independent Living 325 John Knox Rd., Ste. C-132 Tallahassee, FL 32303 Phone: (850) 575-6004 www.floridacils.org

Corrie Melton Director, Membership Recruitment and Resource Development Greater Tallahassee Chamber P.O. Box 1639 Tallahassee, FL 32302 Phone: (850) 521-3102 www.talchamber.com

SarahVi Pate Executive Assistant FL League of Cities P.O. Box 1757 Tallahassee, FL 32302 Phone: (850) 701-3618 www.flcities.com

Michael Kreiter Director of Legislative and Regulatory Affairs Life Insurance Settlement Assn 225 S. Eola Dr. Orlando, FL 32801 Phone: (407) 894-3797 www.lisa.org Jean Krier Director of Membership and Communications LeadingAge Florida 1812 Riggins Rd. Tallahassee, FL 32308 Phone: (850) 671-3700 www.LeadingAgeFlorida.org Ashley Liveoak Program Coordinator FL Dental Assn 1111 E. Tennessee St. Tallahassee, FL 32308 Phone: (205) 415-0365 www.floridadental.org

Carrie Millar, MBA, CAE Agency Manager FL Dental Assn 1113 E. Tennessee St. Tallahassee, FL 32308 Phone: (800) 877-7597 www.floridadental.org

Meghan Millard Chief Staff Executive Lohrengel & Associates 1400 Village Square Blvd. #3-175 Tallahassee, FL 32312 Phone: (850) 222-3000 www.ascmember.org

Martha Pelham President/CEO Associated Builders & Contractors - North FL Chapter 1535 Killearn Ctr. Blvd., B-1 Tallahassee, FL 32309 Phone: (850) 385-0060 www.abcnorthflorida.org

Eric Randazzo Marketing Creative Manager FL Institute of CPAs P.O. Box 5437 Tallahassee, FL 32314 Phone: (850) 224-2727 www.ficpa.org Susan Ray Deputy Executive Director Tallahassee Board of REALTORS 1029 Thomasville Rd. Tallahassee, FL 32303 Phone: (850) 224-7713 www.TBRnet.org Natasha Reed Manager of Meetings & Events FL Assn of the Am Institute of Architects 104 E. Jefferson St. Tallahassee, FL 32301 Phone: (850) 222-7590 www.aiafla.org

Christy Stacey, CMP National Alliance Program Coordinator FL Assn of Insurance Agents 3159 Shamrock S. Tallahassee, FL 32309 Phone: (850) 893-4155 www.faia.com Jan Starnes Administrative Services FL Psychiatric Society 521 E. Park Ave. Tallahassee, FL 32301 Phone: (850) 222-8404 www.floridapsych.org Allen Stucks, Sr. Treasurer Capital Area Community Action Agency P.O. Box 226 Tallahassee, FL 32302 Phone: (850) 575-3432

Jill Runyan Communications Director FL Dental Assn 1111 E. Tennessee St. Tallahassee, FL 32308 Phone: (850) 350-7113 www.floridadental.org

Shari Sumner Accounts Manager G. David Rogers & Associates P.O. Box 11026 Tallahassee, FL 32302 Phone: (850) 681-0496 www.floridagas.org

Rebecca Sammons Executive Assistant FL Board of Professional Engineers 2639 N. Monroe St., Ste. B-112 Tallahassee, FL 32303 Phone: (850) 521-0500 www.fbpe.org

Christina Ten Hoeve Event Planning Coordinator FL Health Care Assn P.O. Box 1459 Tallahassee, FL 32302 Phone: (850) 224-3907 www.fhca.org

Welcome to Your Professional Association a publication of the florida society of association executives

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Danie Turner Director of Finance & Administration Independent Colleges & Universities of FL 542 E. Park Ave. Tallahassee, FL 32301 Phone: (850) 681-3188 www.icuf.org Tara Vafadari CFO FL Assn of District School Superintendents 208 S. Monroe St. Tallahassee, FL 32301 Phone: (850) 222-2280 www.fadss.org Cathy Van Atta Accounting & Office Coordinator LeadingAge Florida 1812 Riggins Rd. Tallahassee, FL 32308 Phone: (850) 671-3700 www.LeadingAgeFlorida.org Abby Vandegrift Communications and Policy Coordinator FL Hospice & Palliative Care Assn 2000 Apalachee Pkwy., Ste. 200 Tallahassee, FL 32301 Phone: (850) 878-2632 www.floridahospices.org Melissa Weaver Accounting Assistant FL Assn of Insurance Agents P.O. Box 12129 Tallahassee, FL 32317 Phone: (850) 893-4155 www.faia.com Suellen Wilkins Editor, Florida CPA Today FL Institute of CPAs P.O. Box 5437 Tallahassee, FL 32314 Phone: (850) 224-2727 www.ficpa.org

18 JAN/FEB 2015

Matt Willard Chapter President FL Assn of Criminal Defense Lawyers P.O. Box 10007 Tallahassee, FL 32302 Phone: (850) 224-2001

Anjie Cheatham, CMP VP of Marketing Don Yaeger Speaks 413 N. Meridian St. Tallahassee, FL 32301 Phone: (850) 412-0300 www.donyaeger.com

Wendy Davis Sr. Sales Manager Diplomat Resort & Spa 3555 S. Ocean Dr. Hollywood, FL 33019 Phone: (954) 602-8618 www.diplomatresort.com

Kimberly Faulk VP of Domestic Sales VISIT FLORIDA 2540 W. Executive Dr., Ste. 200 Tallahassee, FL 32301 Phone: (850) 205-3867 www.visitflorida.org

Gary Williams, CAE Executive Director FL Rural Water Assn 2970 Wellington Cir., W., Ste. 101 Tallahassee, FL 32309 Phone: (850) 668-2746 www.frwa.net

David Cohen DoubleTree by Hilton Miami Airport Convention Center 711 N.W. 72nd Ave. Miami, FL 33126 Phone: (305) 260-8958 www.doubletreemacc.com

Dave Fiore President Fiore Communications 254 E. 6th Ave. Tallahassee, FL 32303 Phone: (850) 668-0510 www.fiorecommunications.com

Jason Winn Executive Director FL Society of Hearing Healthcare Professionals Inc. 119 E. Park Ave., Ste. 2-E Tallahassee, FL 32301 Phone: (850) 320-6129 www.floridahearingsociety.com

Tracey Cohen President Target Copy P. O. Box 1569 Tallahassee, FL 32302 Phone: (850) 224-3007 www.targetcopy.com

Phillip Diponio Sr. Sales Manager DoubleTree by Hilton Hotel & Executive Meeting Center Palm Beach Gardens 4431 PGA Blvd. Palm Beach Gardens, FL 33410 Phone: (561) 776-2922 www.palmbeachgardens. doubletree.com

Shannon Young Event Coordinator Florida State University 1000 Longstreet Dr. Tallahassee, FL 32311 Phone: (850) 644-9657 www.fsu.edu Jason Zaborske President & CEO Capital Events, Inc. 1138 E. Tennessee St. Tallahassee, FL 32308 Phone: (850) 222-3868 www.specialeventcoordinator.com

Associate Members: John Annicchiarico Director of Sales and Marketing Villas of Grand Cypress One N. Jacaranda Orlando, FL 32836 Phone: (407) 239-1923 www.grandcypress.com Kathleen Brothers Carroll and Company CPA’s 2640-A Mitcham Dr. Tallahassee, FL 32308 Phone: (850) 877-1099 www.ccrcpa.com

Newton Collinson, III Chairman and Founder Collinson Media & Events 15 Technology Pkwy. S., Ste. 250 Norcross, GA 30092 Phone: (678) 987-9910 www.collinsonmedia.com Stefanie Curll, CMP Industry Relations Representative VISIT FLORIDA 2540 W. Executive Center Cir., Ste. 200 Tallahassee, FL 32301 Phone: (850) 205-3861 www.visitflorida.com Kristin Datko Event Director University Center Club 1 Champions Way, Bldg. B, 4th FL Tallahassee, FL 32306 Phone: (850) 644-8532 www.universitycenterclub.com Austin Davidson President/CEO PATLive 2639 N. Monroe St. Tallahassee, FL 32303 Phone: (800) 775-7790 www.patlive.com

Suzanne Ebbers, PhD President/CEO LuminEssence. Change by Design P.O. Box 1362 Tallahassee, FL 32302 Phone: (850) 445-6303 www.changebydesign.us Brent Edson Financial Representative N. FL Financial Corp. 3664 Coolidge Ct. Tallahassee, FL 32311 Phone: (850) 562-9075 www.northfloridafinancial.com Nevin Edson Financial Advisor N. FL Financial Corp. 3664 Coolidge Ct. Tallahassee, FL 32311 Phone: (850) 562-9075 www.northfloridafinancial.com David Farran Sales Specialty Sportswear & Promotions, LLC 1500-2 Capital Cir. S.E. Tallahassee, FL 32301 Phone: (850) 350-3723 www.sspapparel.com Lina Farrell Account Director, US Associations Tourism Toronto 207 Queens Quay West, Ste. 405 Toronto, ON 0 Phone: (905) 492-5462 www.SeeTorontoNow.com

Lorie Frederick, CPA Senior Accountant Carr, Riggs & Ingram, LLC 1713 Mahan Dr. Tallahassee, FL 32308 Phone: (850) 878-8777 www.cricpa.com Leah Garey Domestic Sales Manager VISIT FLORIDA 2540 W. Executive Center Cir., Ste. 200 Tallahassee, FL 32301 Phone: (850) 583-5661 www.visitflorida.org Janet Gay, CFP, CTP, CFSA Owner JHG Marketing 1420 N. Bronough St. Tallahassee, FL 32303 Phone: (850) 224-5501 www.jhgmarketing.com Lindsey Goedeker Group Sales Manager Westin Orlando Universal Blvd 9501 Universal Blvd. Orlando, FL 32819 Phone: (407) 233-2976 www.westinimagineorlando. com Mary Graddick Marketing Director Tallahassee Automobile Museum 6800 Mahan Dr. Tallahassee, FL 32308 Phone: (850) 656-6211 www.tacm.com


Patricia Griffin Business Development Officer Centennial Bank 1953 Thomasville Rd. Tallahassee, FL 32303 Phone: (850) 894-7124 www.my100bank.com

Jim Honeycutt Business Development Innovative Publishing 190 Revell Rd. Crawfordville, FL 32327 Phone: (850) 510-2129 www.innovativepublishing.com

Amanda Morrison Social Events Manager Madison Social 705 S. Woodward Ave., #101 Tallahassee, FL 32304 Phone: (850) 228-6817 www.madisonsocial.com

Paul Harris President DCELive, Inc. 2909 W. Bay to Bay Blvd. Tampa, FL 33629 Phone: (813) 453-7725 www.dcelive.com

Caroline Jagot, MS Owner A Better Resume 513 - A Ingleside Ave. Tallahassee, FL 32303 Phone: (850) 425-1175

Debbie Naylon Special Events & Member Services REALTORS Assn of the Palm Beaches One Harvard Cir., Ste. 102 West Palm Beach, FL 33409 Phone: (561) 727-2791 www.rapb.com

Genevieve Harris Ducher, ABA Managing Member Accounting & Business Financial Solutions, LLC 3539 Apalachee Pkwy #91 Tallahassee, FL 32311 Phone: (850) 878-6813 Cheryl Hatcher Director of Meetings VISIT FLORIDA 2540 W. Executive Center Cir., Ste. 200 Tallahassee, FL 32301 Phone: (850) 205-3831 www.visitflorida.org Sheila Hauser Marketing Director Collins Vacation Rentals 60 E. Gulf Beach Dr. St. George Island, FL 32328 Phone: (850) 927-2900 www.collinsvacationrentals.com Thomas Herndon Owner Focus Hotel Group 27 Carriage Dr. Crawfordville, FL 32327 Phone: (850) 241-2797 www.focushotelgroup.com Keith Hetrick Counsel Ramba Law Group 102 S. Monroe St. Tallahassee, FL 32301 Phone: (850) 727-7087 www.rambalaw.com

John Keillor, CPA Audit Partner Lanigan & Associates PC 2630 Centennial Pl. Tallahassee, FL 32308 Phone: (850) 893-8418 www.lanigancpa.com Cheray Keyes-Shima KSC, Inc. 40 Sarasota Center Blvd., Ste. 107 Sarasota, FL 34240 Phone: (941) 906-1555 www.kscadvpr.com Erik Luoma, CPA Auditor Lanigan & Associates PC 2630 Centennial Pl. Tallahassee, FL 32308 Phone: (850) 893-8418 www.lanigancpa.com Christy Manderson Regional VP of Sales HighPointe Hotel Corporation 311 Gulf Breeze Pkwy. Gulf Breeze, FL 32561 Phone: (850) 932-9314 www.highpointe.com Colleen McGarvey Sales Manager Embassy Suites Tampa Downtown Convention Center 513 S. Florida Ave. Tampa, FL 33602 Phone: (813) 769-8328 www.tampadowntown. embassysuites.com

Jamie Nichols PATLive 2639 N. Monroe St., #200 Tallahassee, FL 32303 Phone: (850) 383-7720 www.patlive.com Bunny Nocera Conference & Banquet Sales Manager Donald L. Tucker Civic Center 505 W. Pensacola St. Tallahassee, FL 32302 Phone: (850) 487-1691 www.tuckerciviccenter.com Janey Nola Director of Sales Candlewood Suites 2815 Lakeshore Dr. W. Tallahassee, FL 32312 Phone: (850) 597-7000 candlewoodsuitestallahassee.com Melody Pleasant Owner Hospitality Sales Solutions 384 Village Dr. St Augustine, FL 32084 Phone: (904) 823-1519 www.headsinbedsnow.com Chris Schuh, CAE, APR Meeting Planner/ Consultant A Plan to Meet, Inc. P.O. Box 6838 Tallahassee, FL 32314 Phone: (850) 224-6222 www.aplantomeet.com

Vera Shapiro Sr. Sales Manager Hyatt Regency Jacksonville Riverfront 225 E. Coastline Dr. Jacksonville, FL 32202 Phone: (904) 360-8661 www.jacksonville.hyatt.com

Cristina Velez Sales Manager Holiday Inn Orlando International Airport 5750 T.G. Lee Blvd. Orlando, FL 32822 Phone: (407) 816-0341 www.his-airport.com

Marianne Short JHG Marketing 1420 N. Bronough St. Tallahassee, FL 32303 Phone: (850) 224-5501 www.jhgmarketing.com

Sharon Weeden CEO Tallahassee State Bank 601 N. Monroe St. Tallahassee, FL 32301 Phone: (850) 205-5168 www.talstatebank.com

Chris Smith Manager of Domestic Sales VISIT FLORIDA 2540 W. Executive Center Cir., Ste. 200 Tallahassee, FL 32301 Phone: (850) 205-3871 www.visitflorida.org Paul Steen Manager, Global Accounts HelmsBriscoe 881 Oak Manor Cir. Orlando, FL 32825 Phone: (407) 286-7809 www.helmsbriscoe.com Heike Strickland Audit Manager Carroll and Company CPA’s 2640-A Mitcham Dr. Tallahassee, FL 32308 Phone: (850) 877-1099 www.ccrcpa.com Michele Thomas Sr. Sales Manager DoubleTree by Hilton Tallahassee 101 S. Adams St. Tallahassee, FL 32301 Phone: (850) 521-6006 www.tallahassee.doubletree. com

Joe Weil, CPA, M. Acc. CEO National Center for Continuing Education 24199 Lonestar Rd. Tallahassee, FL 32310 Phone: (850) 575-8331 www.nccetraining.com Jennifer Westley Executive Meetings Manager Naples Bay Resort & Marina 1500 Fifth Ave. S. Naples, FL 34102 Phone: (239) 530-5106 www.naplesbayresort.com Richard Yood Promotional Consultant Vernon Graphics Promotions 2910-D4 Kerry Forrest Pkwy., Ste. 377 Tallahassee, FL 32309 Phone: (850) 222-7755

Marcia Thornberry, ASID, LLDA, iDEC Licensed Interior Designer Creative Design Solutions, Inc. 2810 Cline St. Tallahassee, FL 32308 Phone: (850) 353-4935

a publication of the florida society of association executives

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fsae members

FSAE Welcomes Sherri Banyas, Membership & Events Coordinator Sherri joins us from TSAE and will be continuing to work with members and coordinate the Tallahassee Roundtable events. We are very excited to have Sherri join the FSAE team! Welcome Sherri!

FSAE in the News –

A Foundation Think Tank paper was recently quoted on a WFSU news piece: Renewed Relations With Cuba Have Some Hoping For The Best, Planning For The Worst. The 2007 Think Tank addressed how lifting the Cuba embargo could effect Florida associations. The white paper is available to download here: http://bit.ly/1x2fzKX

Congratulations to FSAE’s Newest CMPs! • Elizabeth Baranik, CMP, Hard Rock International • Angie Harris, CMP, FL Institute of CPAs • Jennifer Jasinski, CMP, University of FL Conference Center • Sara Melvin, CMP, Visit St. Pete/Clearwater • Andrea Wherry, CMP, University of FL Conference Center

Looking for a new place to hold your meeting in Tallahassee? The Florida Sheriffs Association Training Center may be the perfect fit for your group. With 20-foot ceilings and a total of 2,074 square feet that can be partitioned into three rooms for breakout sessions, the FSA Training Center can accommodate groups of 10 to 96 or multiple sessions simultaneously with between 27 and 36 attendees each. Amenities include: Three descending projection screens (one in each section); LCD projectors and audio equipment; Full-service kitchen available for outside catering; Wireless internet access; Power outlets at each seat; ADA-compliant access and restrooms; In-room coffee services available (at a fee); Onsite parking with additional behind building. Please contact Lisa Gregor at 850-877-2165 or lgregor@flsheriffs.org to schedule your event.

20 JAN/FEB 2015

Executive Member News Lonny Powell Elected to Two Leadership Positions in Marion County Organizations Lonny T. Powell, Chief Executive Officer of the Ocala-based Florida Thoroughbred Breeders’ and Owners’ Association, has been elected to board-of-director leadership positions with two of the most recognizable organizations within the Marion County equine and business communities: Chairman of the Florida Horse Park Board of Directors and Board Member for the Chamber and Economic Partnership of Ocala and Marion County.

Partners in Association Management Announces New Vice Presidents Partners in Association Management, announces that it has recently appointed two new Vice Presidents for the company. The two Vice Presidents are Rachel Luoma, MS, CAE and John Ricco, MPA, CAE. Both are current employees of the firm. The promotion to the Vice President roles stems from continued growth of the company through the acquisition of new clients and through the creation of their new consulting division, Partners Strategic Solutions. Each Vice President will be responsible for specific strategic endeavors that will assist Partners with business development and workforce infrastructure. Congratulations to Rachel and John!


Associate Member News Congratulations to Alina Cooper on her new job as Director of Business Development for Comira, a full service testing company for licensure,

certification, assessment and educational testing programs.

It is with deepest sympathies that we inform you that long time FSAE member, Carol DeHaven from Visit Central Florida, lost her mother to Leukemia in January. Frances Asheim attended many FSAE conferences and was an extended member of the FSAE family. Our thoughts and prayers are with Carol and her family.

Omni Orlando Resort at ChampionsGate just announced the appointment of Robert Stanfield as the new general manager.

As a highly experienced veteran in the hospitality industry, Stanfield brings a diverse knowledge of the industry, as well as all aspects of resort management and food and beverage. As general manager of Omni Orlando Resort, Stanfield will be responsible for the strategic direction of the luxury resort. Joining Omni Hotels in 2013 as director of operations for Omni Orlando Resort, Stanfield was shortly after promoted to resort manager, a position he held until this recent promotion. During his time at Omni, the resort has seen consistent high guest satisfaction ratings as direct result of his leadership skills, according to senior vice president of operations of Omni Hotels & Resorts.

FSAE Member to Member Business has generated:

$5,962,458

73 Transactions Reported from January 1, 2014 - January 14, 2015

Win a weekend stay and brunch for two at the Grand Hyatt Tampa Bay!

Conducted any business with another FSAE member? Tell us about it in our member-to-member business campaign: Buy FSAE. It Matters. And win great prizes!

fsae.org/buyFSAE a publication of the florida society of association executives

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for members By Members

Building Relationships & Business through FSAE The South Seas Island Resort was honored to host the FSAE 2014 CEO Retreat last fall. Hosting an FSAE event is an excellent way By Cathy Ennis to showcase your property and allow members to Senior Sales Manager experience everything you South Seas Island Resort have to offer in a program setting. The attendees loved the venue and I received an overwhelmingly positive response plus several RFPs. South Seas is no stranger to hosting FSAE. In 2000 we hosted the Annual Conference Welcome Reception and people are still talking about it when I see them today. We were very excited to have FSAE CEOs return in 2014 to see the changes and updates we’ve made to the property. I’ve been a member of FSAE for 15 years and I know that the success I’ve had in the association market is because of the relationships I’ve built from my involvement with the organization. I attend as many lunches and conferences as I can, and I’ve been active on the Associate Advisory Committee for several years. The relationships I’ve formed with executive members translates into business for my resort. I can directly attribute over $161,000 in booked business since January 2014 from my relationships with other FSAE members. After the CEO Retreat, we contacted attendees to ask them what we could do to better serve our association clients. Their responses resulted in the FSAE Partner Perks Program – launched at the TSAE/FSAE Education Day last October and now available to all FSAE members. Perks include no resort fees, complimentary reception, free internet in guest and meeting rooms and more.

22 JAN/FEB 2015

My FSAE membership and involvement has been an important factor in not only building relationships and booking business, but also helping our resort better serve future guests. Listening to other members helps us address what they need for successful meetings and events.

FSAE offers these opportunities to you too. Get involved and take advantage of the resources and networking opportunities available! t

South Seas Island Resort, Captiva Island


The New CAE for 2015 ASAE announces updated Exam Content and eligibility requirements

ASAEs CAE Commission has announced an updated Exam Content Outline and expanded eligibility requirements for 2015. The CAE Exam Content Outline is updated every five years and is based on research and subject matter expert input from a job analysis study conducted in 2013-14. The updated exam outline reflects the increasing sophistication of association executive considerations, including a broadening of business models beyond membership, as well as increased competencies in brand management, diversity and globalization and applies to 2015 through 2019 exams.

FSAE is offering a CAE study class in the fall for the December 2015 exam. We are also partnering with the Michigan SAE to bring online study courses to FSAE members at a member rate. For more visit www.fsae.org/cae

New Eligibility Requirements In response to the changing landscape of employment in association management, the CAE Commission determined that an alternate pathway should be provided to the employment experience requirements. As a result, the CAE Commission has adopted a two-tier alternative to the current employment experience requirement: “Ten years paid service as an employee, independent contractor, or consultant who has demonstrated professional involvement within the association community by providing services as defined by the CAE exam content outline or five years of such service if substantially all of their work is devoted solely to qualifying organizations.”

2015-2019 Exam Content Outline

Exam dates and deadlines: • Friday, May 1, 2015 Exam Application deadline: Friday, February 20

1. Strategic Management 2. Governance and Structure

• Friday, December 4, 2015 Exam Application deadline: Friday, September 25

3. Membership Development 4. Programs, Products, and Services 5. Leadership 6. Administration 7. Knowledge Management & Research 8. Public Policy, Government Relations, and Coalition Building 9. Marketing, Public Relations, & Communications

FSAE will be offering a CAE study class in the fall for the December 2015 exam. We are also partnering with the Michigan SAE to bring online study courses to FSAE members at a member rate. For more information on prep courses and professional development grants, visit www.fsae.org/cae t

Learn more at www.WhatIsCAE.org a publication of the florida society of association executives

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innovation & creativity Continued

JANEGALE BOYD, FSAE Chair

Several ideas to get this moving in your organization this year are: • Establish a program for your members to exchange best practices and innovative ideas. • Take a “problem” and crowd source among your members for solutions. • Encourage free flow of ideas and the opportunity to create for staff. • Attend education and training for new concepts and ideas. • Try to create new project or service. What is the biggest crisis facing your members? Generate ideas. • Implement the new product, service or event. • Celebrate your successes.

For example; while working with a healthcare association our members were worried about having to deal with Managed Care. We gleaned understanding about what they felt was frustrating, their unmet needs and fears. Then we visualized approaches that could work in a different way. In this example we “created” our own Provider Network to give members control over their destiny. A Provider Network was not a new idea concept – but what was different, was doing so for long term care providers in Florida! So make 2015 the year of Innovation and creativity in your organization!

Focus on One Word Continued

deborah boza-Valledor, FSAE Foundtaion Chair

Bright Ideas Innovation Grants program. This matching of a member’s dream for a revolutionary product or service and FSAE funding the dream will benefit not only the recipient but our entire association. In serving as a champion and role model for innovation, this exciting program represents one element in FSAE’s commitment to increase the credibility, approachability and culture of innovation in the association community. Your Foundation has dedicated $10,000 for the 2015 Innovation Grants. Do you think your association could use some of that grant money to bring your innovative product or service to life? If so, you’ll need to apply!

professional development Continued

Rachel Luoma

Rachel’s advice: “I’m blessed that my company is so supportive in professional development. I know not all organizations are, but there are opportunities that everyone can participate in. Take the Qualified Association Specialist program, go to a meeting, view as many webinars are you can or attend Annual Conference. Take advantage of every opportunity you have to better yourself and never stop. One of my favorite quotes is, ‘If you’re not a little uncomfortable, you’re not growing.’ We’ll all be stronger individuals and professionals if we allow ourselves to continue to grow.”

24 JAN/FEB 2015

The FSAE Foundation is proud to announce the 2015 Bright Ideas: Innovation Grants Program. The application period opens February 16 and closes at midnight April 17, 2015. For more information, including a preview of the application visit www.fsae.org/InnovationGrants beginning February 2, 2015.

REMINDER

The 2014 Annual Report of the FSAE Foundation was bundled in with this issue of your SOURCE magazine – you don’t want to miss all the great news and information in this second annual report!

2015: THE YEAR OF FSAE INNOVATION

An Affordable Program on the Principles of Association Management • Enhance your overall knowledge and skill in association management • Strengthen your talent & awareness with personal development opportunities • Master the fundamentals needed for career advancement • Earn 13 CAE or CMP credit Hours!

www.fsae.org/AssociationSpecialist


Recent Events Meet & Greet Luncheon & Board Meetings November 2014

dOCUMENT sHREDDING pARTY

DECEMBER 2014

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Support those who support FSAE

FACILITIES

Buyer’s Guide

BELLASERA HOTEL, NAPLES

(800) 548-5284

BellaseraNaples.com/MeetingsGroups

THE BREAKERS PALM BEACH

(561) 653-6604

TheBreakers.com

CARIBE ROYALE

(407) 238-8100

CaribeRoyale.com

CUBA LIBRE

(407) 226-1600

www.cubalibrerestaurant.com

DAYTONA BEACH RESORT & CONFERENCE CENTER

(800) 654-6216

DaytonaBeachResort.com

DIAMONDHEAD BEACH RESORT

(888) 865-5844

DiamondheaFL.com/MeetingsGroups

DOUBLETREE BY HILTON ORLANDO AT SEA WORLD

(407) 352-1100

www.DoubleTreeOrlandoSeaWorld.com

DOUBLETREE HOTEL PALM BEACH GARDENS

(561) 776-2913

DoubletreePalmBeachGardens.com

DOUBLETREE HOTEL TAMPA WESTSHORE

(800) 222-TREE

TampaDoubletree.com

DOUBLETREE RESORT ORLANDO— INTERNATIONAL DRIVE

(407) 352-1100

DoubletreeOrlandoIDrive.com

Embassy Suites Jacksonville Baymeadows

(904) 731-3555

EmbassySuitesJax.com

EMBASSY SUITES ORLANDO - LAKE BUENA VISTA SOUTH

(407) 597-4100

OrlandoLakeBuenaVistaSouth.EmbassySuites.com

EAU PALM BEACH resort & spa

(561) 540-4806

eaupalmbeach.com

HAMMOCK BEACH RESORT

(844) 271-5896

SalamanderHotels.com

HILTON COCOA BEACH OCEANFRONT

(321) 799-0003

HiltonCocoaBeach.com

HILTON DAYTONA BEACH RESORT/OCEAN WALK VILLAGE

(386) 947-8011

daytonahilton.com

HILTON KEY LARGO RESORT

(305) 852-5553

KeyLargoResort.com

HILTON ORLANDO

(407) 313-8400

thehiltonorlando.com/meetings

HILTON SANDESTIN BEACH GOLF RESORT & SPA

(877) 705-6641

SandestinBeachHilton.com

HOLLYWOOD BEACH MARRIOTT

(954) 924-2202

MarriottHollywoodBeach.com

HYATT REGENCY CLEARWATER BEACH RESORT & SPA

(727) 373-1234

clearwaterbeach.hyatt.com

HYATT REGENCY COCONUT POINT RESORT AND SPA

(239) 390-4272

Coconutpoint.hyatt.com

HUTCHINSON ISLAND MARRIOTT

(800) 947-2148

HutchinsonIslMarriott.com

HUTCHINSON ISLAND MARRIOTT BEACH RESORT & MARINA

(772) 225-3700

MarcoIslandMarriott.com

INNISBROOK RESORT

(844) 271-5893

SalamanderHotels.com

MARCO ISLAND MARRIOTT

(941) 642-2794

MarcoMarriottResort.com

MARCO ISLAND MARRIOTT BEACH RESORT, GOLF CLUB & SPA

(239) 394-2511

MarcoIslandMarriott.com

MARRIOTT HARBOR BEACH RESORT & SPA

(954) 766-6133

MarriottHarborBeach.com

MARRIOTT HOLLYWOOD BEACH

(954) 924-2202

HollywoodBeachMarriott.com

MARRIOTT ST. PETERSBURG/CLEARWATER

(866) 508-0265

StPeteClearwaterMarriott.com

MIAMI MARRIOTT BISCAYNE BAY

(305) 374-3900

MarriottBiscayneBay.com

MISSION INN

800-874-9053

MissionInnResort.com

NAPLES GRANDE BEACH RESORT

(239) 594-6736

NaplesGrandeResort.com

OCEAN REEF CLUB

(305) 367-2611

OceanReef.com

OCEANSIDE INN

(386) 255-4492

OceanSideDaytona.com/events

ORLANDO MARRIOTT LAKE MARY

(407) 995-1100

marriott.com/mcoml

ORLANDO WORLD CENTER MARRIOTT

(407) 238-8782

www.marriottworldcenter.com

PELICAN GRAND BEACH RESORT

(954) 556-7598

PelicanBeach.com

PGA NATIONAL RESORT AND SPA

(800) 533-4669

PGAresort.com

PLANTATION ON CRYSTAL RIVER

(800) 524-7733

www.PlantationOnCrystalRiver.com

THE PLAZA HISTORIC BEACH RESORT & SPA

(386) 267-1639

PlazaResortandSpa.com

PONTE VEDRA BEACH RESORTS

(800) 234-7842

PVresorts.com

RENAISSANCE ORLANDO HOTEL

(407) 513-7208

RenaissanceOrlandoAP.com

RENAISSANCE VINOY RESORT

(888) 303-4430

VinoyRenaissanceResort.com

THE RESORT AT MARINAVILLAGE

(239) 541-5000

MarinaVillageResort.com

REUNION RESORT

(877) 271-5896

SalamanderHotels.com

ROSEN CENTRE

(800) 800-9840

RosenCentre.com

26 JAN/FEB 2015


ROSEN PLAZA

(800) 336-9700

RosenPlaza.com

ROSEN SHINGLE CREEK

(866) 996-9939

RosenShingleCreek.com

SAFETY HARBOR RESORT

(727) 724-7708

SafetyHarborSpa.com

SANDESTIN® GOLF AND BEACH RESORT

(850) 267-6136

sandestin.com

SANIBEL HARBOUR RESORT & SPA

(239) 466-4000

sanibel-resort.com

SANIBEL HARBOUR MARRIOTT RESORT & SPA

(239) 466-4000

SanibelMarriott.com

SEMINOLE HARD ROCK

(800) 937-0516

SeminoleHardRockHollywood.com

SHERATON FORT LAUDERDALE BEACH HOTEL

(954) 524-5551

sheraton.com/FortLauderdaleBeach

SHULA’S HOTEL & GOLF CLUB

(305) 820-8053

www.donshulahotel.com

SIRATA BEACH RESORT

(727) 363-5107

sirata.com

SUNDIAL

(239) 472-4151

sundialresort.com

TAMPA MARRIOTT WATERSIDE HOTEL & MARINA

(813) 204-6338

TampaWaterside.com

TRADEWINDS

(727) 363-2215

TradeWindsMeetings.com

AMERICAN AUDIO VISUAL

(407) 888-8300

americanaudiovisual.com

AWARDS4U

(850) 878-7187

www.awards4u.com

CONTRIBUTIONLINK

(850) 702.0144

www.contributionlink.com

SERVICES

LINE1 COMMUNICATIONS

(850) 668-6666

line1com.com

ASSOCIATION STUDIOS

(800) 820-6020

AssociationStudios.com

HIGHER LOGIC

(866) 670-1402

HigherLogic.com

PEACH NEW MEDIA

(866) 702-3278

PeachNewMedia.com

CVBs THE BEACHES OF FORT MYERS & SANIBEL

(800) 237-6444

FortMyersSanibelMeetings.com

BRADENTON AREA CVB

(941) 729-9177

BradentonGulfIslands.com/Meetings

VISIT CENTRAL FLORIDA

(863) 551-4709

VisitCentralFlorida.com

COLLIER/NAPLES

(239) 253-5879

ParadiseCoast.com/Meetings

GREATER MIAMI CVB

(800) 933-8448

MiamiMeetings.com

INDIAN RIVER COUNTY

(772) 567-3491

IndianRiverChamber.com or SebastianChamber.com

VISIT JACKSONVILLE & THE BEACHES

(800) 340-4444

VisitJacksonville.com/meetings

EXPERIENCE KISSIMMEE

(407) 742-8252

MeetInKissimmee.com/meetings

VISIT ORLANDO

(800) 362-4424

OrlandoMeeting.com

DISCOVER THE PALM BEACHES

(561) 233-3000

palmbeachfl.com

SEMINOLE COUNTY

(800) 800-7832

visitseminole.com

ST. AUGUSTINE/PONTE VEDRA

(800) 418-7529

myfloridameetings.com

VISIT ST. PETE/CLEARWATER

(727) 464-7234

VisitStPeteClearwater.com

VISIT TAMPA BAY

(800) 826-8358

VisitTampaBay.com

2015 Guide to CVBs and Convention Centers Bradenton Area Convention and Visitor’s Bureau

Looking for a great meeting location without all the distractions? Located on Florida’s West Coast, and easily accessed by three international airports and interstate, the Bradenton Area offers a variety of meetings locations for groups from 4 to 4,000. From the region’s full-service convention center, to the historic Powel Crosley Estate, to hotel and resort properties, you’ll find the talent and expertise that you need to make your event its best. After hours, the area buzzes with major league sports, the arts, exciting events and great options for dining and shopping – including one of Florida’s newest luxury malls. And it’s all just minutes from the area’s fabulous island beaches! Learn more online today at BradentonGulfIslands.com/Meetings or call Aimee Blenker, CMP at 941-729-9177, ext. 258. a publication of the florida society of association executives

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Discover The Palm Beaches - and $1 Million in Incentives

It’s no secret that The Palm Beaches are a world-class meetings destination. After all, this is the stretch of South Florida coastline where you’ll find 47 miles of pristine beaches; more than 160 golf courses; America’s most convenient airport; a host of world-class resorts and spas; and a 350,000 square-foot convention center with every amenity you can imagine. The Palm Beaches are enticing you with a million more reasons to book your next event in this tropical destination. Right now, you can claim your share of $1 million in added incentives ensuring your big event is an even bigger success. For more information, visit PalmBeachFL.com/incentive.

Visit Jacksonville

Jacksonville, perfectly positioned along the Atlantic Ocean in Northeast Florida, is called the “River City by the Sea.” Whether you are looking to discover the undiscovered, ignite romance, reconnect with family, or be inspired by the city’s cultural offerings, unique cuisine, or uncrowded beaches, anything is possible. Visitors will find plenty to do with diverse activities, restaurants, and nightlife. From convention hotels to resorts to boutique properties, Jacksonville offers more than 18,000 guest rooms, fitting every budget and preference. Jacksonville welcomes groups from 10 to 10,000 to experience its unique meeting venues and event spaces. Beyond the meeting room, the possibility for an unforgettable experience is waiting for you in Jacksonville! Call (800) 340-4444 or go to www. visitjacksonville.com/meetings for more information.

The Beaches of Fort Myers & Sanibel

Find your island and find that nothing inspires a successful meeting quite like an inspired setting. On the breathtaking Beaches of Fort Myers & Sanibel, find a variety of venues designed to connect attendees to each other and to nature like nowhere else. For attendees, a meeting held on The Beaches of Fort Myers & Sanibel naturally feels different. For planners, the area’s innate accessibility and affordability adds to the charm of this island paradise. Located on Florida’s southwest Gulf coast, the area is a haven for nature lovers, sun seekers, shell hunters and anyone seeking a uniquely different Florida location for a meeting or event. Visit FortMyers-SanibelMeetings.com to find your island today or call 888-231-5061 for more information.

Seminole County

Just on the other side of Orlando, Seminole County offers a beautiful natural setting for your next meeting. Your group will enjoy a more relaxed, less crowded environment that’s still within minutes of world-class attractions. You’ll discover some of Florida’s newest properties for nearly one-third less than most Orlando resorts. With more than 100,000 square feet of combined meeting space and nearly 5,000 rooms, Seminole County can answer your needs and your budget. Acres of parkland, natural beauty and unique after-hours fun offer exciting team-building adventures. The Seminole County Convention and Visitors Bureau can check availability, arrange transportation and off-site venues, and secure discounted attraction packages and more. For expert planning assistance, call Stephanie Hunicke at 407-665-2901 or visit www.MeetinSeminole.com.

28 JAN/FEB 2015


New & Renovated Meeting Properties Eau Palm Beach Resort & Spa Brings new life to the Palm Beach experience

Offering a new style of effortless living on seven chic acres of oceanfront, lush tropical gardens and home to Eau Spa – A Conde Nast Top 25 Spa in the World. A perfect setting for conferences, incentives or retreats with over 30,000 square feet of indoor and outdoor event space and 309 luxuriously-appointed guest rooms and suites that have recently been re-envisioned by famed designer, Jonathan Adler. Now offering summer 2015 group rates from $165 per night and incentives including Eau Spa and A/V discounts and so much more! To receive this special offer, make your 2015 plans before March 31, 2015 for business June 1 to September 30, 2015! Visit eaupalmbeach.com/meetings, call 561-540-4806 or email events@eaupalmbeach.com for more information.

Embassy Suites Jacksonville-Baymeadows

The Embassy Suites Jacksonville-Baymeadows is conveniently located off I-95 in the Southside area and is close to many restaurants, businesses, shopping and entertainment venues. The hotel has been recently renovated and features spacious two-room suites, a state of the art fitness center, business center, indoor pool and whirlpool and 7,000 square feet of meeting space. Our new restaurant Chelsea’s Bar and Grille just opened. Guests staying in our hotel enjoy a free full hot breakfast buffet along with our complimentary evening reception. Our spacious two-room suites features a private bedroom and separate sitting area with a pullout sofa bed, mini-fridge, microwave, flat screen television and coffee maker. We offer excellent catering and meeting services. Please contact Kathryn Middleton at 904-899-9503 to book your next meeting.

Pelican Grand Beach Resort

The Pelican Grand Beach Resort is undergoing a dramatic transformation. Under construction are two oceanfront ballrooms, spa, and a spectacular penthouse suite. Opening January 2015, the Atlantic Ballroom is located on the dunes of Fort Lauderdale Beach and features dramatic ocean views and outdoor garden area. Coming in March 2015: • On the 11th floor, the Oceanview Ballroom, with a stunning ocean backdrop and rooftop terrace • Pure Spa, a Swedish concept with indoor/outdoor treatment rooms and a couples spa suite with floor-to-ceiling windows overlooking the ocean from the 11th floor • The Penthouse Suite, with private elevator, dining room for eight, and a 75 foot oceanfront terrace with outdoor living room. Call 954-556-7620 to book your next event on Fort Lauderdale Beach!

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FSAE Foundation

Thank You Foundation Donors! November/December 2014

Kathy B. Anderson, CAE, IOM

Sandy Nicotra

Melissa Baniak

Debra S. Nolan, CAE, IOM

Paula Baumgardner Alan Beaubien, CHA Rebecca Bittle Ian H. Black Linda Bridges Peggy Brogan Debra Minor Brown Beth Brunner, MBA, CAE Morgan Caywood Lisa B. Chamberlain, CMP

Rusty Payton, CAE Melody Pleasant John Read Mayelin Reytor-Jacobson Charles H. Rosenberg Donna H. Ross, CAE Retired Marianne Short Gail Siminovsky, CAE Rosalie Small

Anjie Cheatham, CMP

Amelia Tillman

Kimberly Chorniewy

Carla Trine

Joshua Desha

Jim Warren

Jeff Eacker

Kim Wetzel

Carolyn R. Fazio, ECAM

Stephanie White

Karen France, CAE

Jason Winn, Esq.

Marlinda Fulton Vivian Garcia Janet Gay, CFP, CTP, CFSA Fran M. Gilbert, CAE Steve Glass, CAE, CMP John Grenon Joe Anne Hart

Don Yaeger

Make an investment in your professional association: www.fsae.org/ MakeADonation

Darin G. Henry Michael Howland, CAE Lynn Hupp Belton E. Jennings, III, RCE, CAE, APR, CIPS Staci Kaplan Carole Kindred Paul A. Ledford, CAE, CHA, DPL

Mark Your Calendar!

Steven Louchheim, CAE Lance Lozano, CAE Gwendolyn Marshall, CMP Carrie Millar, MBA, CAE Chip Minick

Registration opens March 1st 30 JAN/FEB 2015


To really get together, ometime you really need to get away.

s

s

Easy to get to and without distractions. The perfect location for your next meeting or event. Q

Q

Q

Q

Meeting locations for 4 to 4,000 From intimate small properties to the historic Powel Crosley Estate Offering the region’s full-service convention center Complete range of local talent, services and expertise

Q

Q

Major league sports, arts & culture, ongoing calendar of events Served by three international airports and convenient interstate

Q

Minutes from island beaches

Q

Exciting after-hours options

Q

An exciting calendar of local events

Call Aimee Blenker, CMP at 941-729-9177 ext. 258 Learn more at: BradentonGulfIslands.com/meetings

Download the free mobile app. Available on iTunes or Google Play.

Plan your visit now.

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GET LOST IN THOUGHT. NOT IN THE CROWD.

RIGHT FOR YOUR BUDGET. RIGHT NEXT TO ORLANDO. Mediocrity adjourned. Seminole County gives your group a beautiful, natural setting that’s less crowded and more relaxed, yet still close to world-famous theme parks. From some of Florida’s finest group hotels (priced less than Orlando resorts), to inspiring outdoor venues, to expert planning assistance, it’s better to meet in Seminole County. So come meet in Seminole County, North Orlando’s oasis for group meetings, and let our planners help coordinate your next meeting.

MEETINSEMINOLE.COM • 407-665-2901


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