The CRPR Strategic Plan 2015-2020

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Centre Region Council of Governments

Centre Region Parks & Recreation Authority 2015 – 2020 Strategic Plan As approved by the Authority Board on 18 Sep 2014

The CRPR Authority Board Sue Mascolo, Chair Christopher Hurley, Vice-Chair Kathy Matason, Secretary Diane Ishler, Treasurer James Dunn, Ph.D Shannon Messick

2643 Gateway Drive #1 State College, PA 16801 (814)231-3071 www.crpr.org

Document History: Project Coordinator:

CRPR Program Manager Niki Tourscher

Apr-July 2014

Staff development, reviews and revisions

13 Aug 2014

Board comments were incorporated; the draft plan was endorsed by the Board

18 Sep 2014

The final version was unanimously approved by the Board

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PURPOSE: The Strategic Plan for the Centre Region Parks and Recreation Authority will serve as a road map to guide the operation and direction of municipal recreation services provided to Centre Region residents and visitors. The content and design of this plan is aimed at providing measurable benchmarks of performance as part of a philosophy of continuous improvement. Table of Contents Purpose Mission, Vision, Guiding Principles Management & Organizational Structure Agency Historical Highlights Staff Organizational Chart Facility Inventory Goals & Objectives Primary Agency Goals & Objectives Parks Operations /Maintenance Programs and Events Regional Parks Centre Region Senior Center Millbrook Marsh Nature Center Aquatics CRPR Business Plan Goals & Objectives Definitions & Measurements

(Above) Page 3 Page 4 Page 5-6 Page 7 Page 8-9 Page 10 Page 11 Page 12 Page 13-14 Page 15 Page 16-17 Page 18 Page 19 Page 19

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The Mission “To provide Centre Region residents with a variety of opportunities which enrich lives and build community” This is accomplished by providing opportunities through: • Recreation • Education • Health & Wellness • Sustainability/Conservation

The Vision The Centre Region Parks and Recreation Authority (CRPRA) is dedicated to serving residents and visitors of all ages and on behalf of the participating municipalities, as a Recreation Destination, providing a variety of opportunities that enrich lives through programs, facilities, leadership resources and technical assistance.

Guiding Principles • • • • • • • •

Provide residents and visitors with a year-round menu of age-appropriate, active and passive recreation opportunities. Offer recreation opportunities at an affordable cost that reflects the partnerships involving the participating municipalities and community groups. Provide services within the approved budget amounts to maximize the value of the prior municipal investments in parks and recreation services. Function within the governmental structure of the Centre Region COG and its participating municipalities, the CRPR Authority and state /federal laws. Engage staff with the appropriate skills, tools, training and certifications necessary to successfully initiate and complete assigned tasks. Provide, maintain and improve a park and program infrastructure that provides opportunities for individual, family and group benefits. Partner with community businesses, organizations and government agencies to support and cultivate parks and recreation opportunities. Provide a consistent evaluation process for park visitors, program participants and staff that provides for continuous improvement.

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Management & Organizational Structure The Centre Region Parks and Recreation Authority operates as a result of an official, voluntary partnership among the Borough of State College and the Townships of College, Ferguson, Harris and Patton. This partnership functions via the Centre Region Council of Governments (COG) to coordinate multiple shared municipal services. In addition, the Centre Region Parks and Recreation Authority Board oversees the programming, maintenance and operations while managing finances for park facilities owned by the Authority, the participating municipalities or the COG. Population Estimates (including PSU students)

United States Pennsylvania Centre County Centre Region College Township Ferguson Township Harris Township Patton Township State College Borough

April 2010 Census Estimates 308,745,538 308,747,716 12,702,379 12,702,379 153,990 153,985

9,521 17,690 2,667 15,311 42,034

9,521 17,690 2,667 15,311 42,034

Populations Estimates (as of July 1) 2011 2012 2013 311,582,564 313,873,685 316,128,839 12,741,594 12,764,475 12,773,801 154,594 154,594 155,403

9,505 17,704 2,686 15,381 41,996

9,541 17,783 2,688 15,456 41,906

9,684 18,100 2,664 15,315 41,757 87,520

Professional Certifications of the CRPR Staff The CRPR staff maintains a wide range of professional certifications and skills to provide quality experiences for residents and visitors, including:  Certified Park and Recreation Professional  Certified Playground Safety Inspector  Aquatic Facility Operator  Pennsylvania Pesticide Applicators  American Red Cross Lifeguard, First Aid, CPR and AED Certifications  PA Interscholastic Athletic Assn. Certified Sport Officials  "ServSafe" Food Safety Certification  Professional Tennis Registry  American Council on Exercise  Aerobic & Fitness Association of America  Certified Youth Sports Administrator

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Agency Historical Highlights The Centre Region Parks and Recreation Agency has a long history - built entirely upon regional cooperation and community support. Over the years, changes and improvements were made to provide affordable and effective public recreation programs and parks to the entire region. 1928

A 5-member SC Borough Recreation Board was established by State College Borough Council

1946

The Borough recreation program was expanded with support from SC Area School District.

1958

Wm. L. Welch Pool was built and then operated by a community group (the SC Recreation Assn.). This facility would be transferred to the Rec. Authority in 1970 and served the community until it was demolished in 2010 to make enable the construction of the new Welch Pool complex).

1965-66

The SC Borough Recreation Board was reorganized and renamed the State College Area Recreation Board consisting of 7 members representing State College Borough, SCASD and the Townships of College, Halfmoon, Patton, Harris and Ferguson. Agency oversight and funding was transferred solely to the municipalities. Mr. Robert Ayer was hired as the first municipal P&R Director (the prior Directors were school district employees).

1970

The SC Area Parks and Recreation Board was placed under the auspices of the Centre Region COG. The Articles of Incorporation to establish the Centre Regional Recreation Authority (CRRA) were approved. Park Forest Community Swimming Pool was opened. This facility would serve the community until it was demolished in 2009 to enable the construction of the new Park Forest Pool complex.

1986

The COG Offices, CRPR Offices and the Centre Region Senior Center move into the newly-constructed offices at Fraser Plaza. The Articles of Agreement were signed between the Centre Region Senior Citizens Advisory Committee and the CRRA for the Authority to operate the Senior Center.

1994

The Remembrance Tree Program was established by CRPR.

1996

CRPR and PSU approved a lease agreement from PSU for “Farm 12” and the Millbrook Marsh wetlands for the Authority to develop “Millbrook Marsh Nature Center” in 1997. Agency Director Robert Ayer retires in December with 30 years of service; Ronald J. Woodhead was appointed as the next Agency Director (March 1997).

1998

CRPR expanded the Gifts for Parks Program to include the new “Park Partner” program, which offers community groups a way to assist Centre Region parks.

2002

The COG Ad Hoc Regional Parks Committee was formed to work cooperatively with the Authority Board to oversee regional capital projects (two pools, nature center building and the 3 regional parks).

2003

All COG offices, including the CRPR offices, were moved from Fraser Plaza to the newly-constructed COG Building in Ferguson Twp. The Senior Center then expanded into some of the space formerly occupied by the COG Offices.

2005

The Oak Hall parklands were purchased. Procedures were established for planning, development, and operation of the new Regional Parks.

2007

The name of the COG Ad Hoc Regional Parks Committee was changed to the COG Parks Capital Committee, along with their assigned responsibilities.

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2012

Following an organizational analysis by municipal officials, the positions of Parks Manager and Program Manager were established to assist the Agency Director in operations and capital projects.

2013

The functions for the "Centre Region Parks & Recreation Board” were officially assigned to the Authority by the COG General Forum; the Authority was renamed from the Centre Regional Recreation Authority to the "Centre Region Parks and Recreation Authority." The main Parks Maintenance Facility for the agency relocated from the SC Borough Public Works Facility to an interim (leased) site in College Twp. A new maintenance facility is proposed for construction on lands of the future Whitehall Road Regional Park within a 2-year timeframe.

2014

The Authority Board developed and approved updated bylaws.

Historical Summary of the “Regional Facilities” •

Park Forest Swimming Pool - originally opened in 1970 and experienced partial renovations in 1991. The entire facility was renovated and re-opened on June 13, 2009 with a 220,000 gallon main pool with six lap lanes, two waterslides, and a diving board. This $3.2 million pool facility also includes a toddler pool with a spray pad and water spray features. William Welch Swimming Pool - originally opened in 1959 and was renovated in 1982; a water slide was added in 1987. Welch Pool was closed during 2010 for construction, and in May 2011 the renewed complex – with a budget of $5.4 million - re-opened and quickly become a very popular regional destination. Spring Creek Education Building at Millbrook Marsh Nature Center: Opened in Spring 2011 with construction funding provided through a combination of private and public donations. The project budget was $1.1 million. The building enabled year-round programs at the nature center. Hess Softball Field Complex (21 acres): Acquisition was proposed by Harris Twp. in 2009; a Safety Evaluation & the acquisition was completed in 2010. Renovations proceeded with a spring 2011 reopening. Master Site Plans were approved in 2011 (to reorient the layout for 4 Youth or 3 All-Age Fields). Oak Hall Regional Park (68 acres): Acquired in 2005; the Master Plan approved in 2009 & revised in 2011. Phase 1 Construction began in 2013 and completed in fall 2014. The new park will fully open in spring 2015. Whitehall Road Regional Park (100 acres): Acquired in 2008 (75-acres) & 2011 (25-acres); Master Plan approved in 2010 & revised in 2013 to accommodate the future Centralized Parks Maintenance Facility.

• • • •

The park areas assigned to CRPR Authority operations have increased as shown below: •

1992

272 acres across 33 sites

2006

670 acres across 49 sites

2014

916 acres across 54 sites

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Park and Facility Inventory Centre Region Parks and Recreation is responsible for program and maintenance operations for 54 parks, encompassing 916 acres across the Centre Region. The CRPR staff works closely with each municipality to make improvements and repairs to further the mission to provide safe, inviting and clean facilities to residents. A complete park list with amenities is available at http://www.crpr.org/Parks/details/park_locations.html

REGIONAL PARKS ♦ Oak Hall Regional Park (opens in spring 2015) ♦ Whitehall Road Regional Park (pending construction) ♦ Centre Region Senior Center ♦ William Welch Swimming Pool ♦ Park Forest Swimming Pool ♦ Millbrook Marsh Nature Center ♦ John Hess Softball Complex

Oak Hall Regional Park

STATE COLLEGE BOROUGH ♦ Sidney Friedman Parklet ♦ Nittany Village Park ♦ East Fairmount Park ♦ South Hills Park ♦ Smithfield Park ♦ Tusseyview Park ♦ High Point Park ♦ Thompson Woods Preserve ♦ Holmes-Foster Park ♦ Orchard Park ♦ Walnut Springs Park ♦ Sunset Park ♦ Lederer Park

Orchard Park State College Borough

PATTON TOWNSHIP ♦ Park Forest Totlot ♦ Oakwood Park ♦ Marjorie Mae Park ♦ Woodycrest Park ♦ Ambleside Park ♦ Graysdale Park ♦ Green Hollow Park ♦ Circleville Park ♦ Bernel Road Park

Bernel Road Park Patton Township

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COLLEGE TOWNSHIP ♦ Nittany Orchard Park ♦ Slab Cabin Park ♦ Dalevue Park ♦ Fogleman Field Complex ♦ Spring Creek Park ♦ Thompson Woods Preserve

Spring Creek Park College Township

FERGUSON TOWNSHIP ♦ Overlook Heights Totlot ♦ Meadows Park ♦ Park Hills Park ♦ Greenbriar-Saybrook Park ♦ Autumnwood Park ♦ Suburban Park ♦ Homestead Park ♦ Haymarket Park ♦ Fairbrook Park ♦ Tom Tudek Memorial Park

Tudek Park Ferguson Township

HARRIS TOWNSHIP ♦ Harpster Park ♦ Country Place Park ♦ Blue Spring Park ♦ Nittany View Park ♦ Kaywood Park ♦ Stan Yoder Memorial Preserve ♦ Eugene Fasick Park Harpster Park Harris Township

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CRPR Strategic Plan Goals • • •

The goals outlined on the following pages are organized according to current CRPR functions. The objectives under each category are designed to have one or more measurable components along with a performance target that reflects goal success. Agency Goals encompass all functions of CRPR; each individual specialty also incorporates functionspecific goals.

Primary Agency Goals Goal 1. Provide safe, enjoyable parks and programs that are in line with the approved agency budget. Objectives • Create and implement a facility and equipment maintenance protocol. • Evaluate quarterly year-to-date fiscal performance in line with approved budget. • Promote continuing education and professional certification for staff. • Participate in the review national industry trends. • Annually review and update Agency Fee Policy. Goal 2. Objectives • • •

Recruit, hire, and train staff and volunteers.

Goal 3.

Develop and implement an agency-wide evaluation process to improve services to visitors, program participants and staff.

Develop and maintain an Agency-wide log for training and certifications. Review and update the recruitment process. Promote continuing education and professional certification.

Objectives • Develop and implement agency evaluation protocols. • Schedule a staff review of evaluation feedback each season. • Compile CRPR-related data from external sources (municipalities, planning etc.) Goal 4.

Develop a short-term fundraising plan, including goals and amounts for regional facilities: Millbrook Marsh Nature Center Centre Region Senior Center Oak Hall Regional Park Whitehall Road Regional Park John Hess Softball Complex Welch and Park Forest Pools

Objectives • Identify and engage community stakeholders. • Complete a short-term plan outlining a fundraising strategy. Goal 5. Cultivate current and engage new community partnerships for park and program operations. Objectives

Adopt operational guidelines for working with various community groups/partners.

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Park Operations/Maintenance The focus of Park Operations is to provide public facilities that are clean, safe and ready to use. Goal 1.

Maintain assigned facilities that are clean, safe and ready-to-use, that meet or exceed: o Standards of the American Society for Testing and Materials (ASTM). o Guidelines by the National Recreation and Park Association. o Guidelines by the Consumer Product Safety Commission.

Objectives • Maintain and operate a fleet of maintenance equipment following one of three “Service Levels”. 1. Seasonal/Routine Maintenance (inspections, repairs) 2. Annual Maintenance 3. Emergency Repairs • Maintain, review, and update an inventory roster of agency and municipal infrastructure. • Conduct and document annual site inspections of facilities and equipment. Goal 2. Initiate an assessment of staffing needs. Objectives • Evaluate current staff needs and changes as the regional facilities come online and grow in popularity. • Update job descriptions in relation to organizational changes. • Conduct a salary survey of similar agencies and evaluate staff salaries accordingly every five years. Goal 3. Finalize the new Centralized Parks Maintenance Facility within the COG-approved budget. Objectives • Update construction documents. • Identify funding and obtain CRPRA and COG General Forum approval. • Proceed with construction. Goal 4.

Maintain regular interaction, and meet at least annually, with municipal officials to stay up-to-date with park needs, changes and additions.

Objectives • Annually meet with individual municipal Parks and Recreation staff or committee members. • Document and assist with capital projects performed by municipalities.

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Agency Programs & Events The focus of Programs and Events is to provide a menu of activities and events that meet a variety of local interests and industry trends to serve the full spectrum of ages in partnership with local, state and national organizations. Goal 1.

Provide an effective fee-based model that is overall financially self-supporting and serves both program attendees and municipal partners. Objectives • Explore three funding models from comparable parks and recreation organizations.

Goal 2. Secure and coordinate indoor and outdoor sites for CRPR activities and events. Objectives • Provide at least 4 community-wide event opportunities per season. • Maintain regular contact with and meet at least annually with State College Area School District staff. • Coordinate with maintenance staff in the development of the Maintenance Standards and Protocols. Define specific facilities (basketball court, tennis court, gymnasium, etc.) and times needed. • Develop a database of facilities with activity indoor space. • Participate in a needs assessment for indoor recreation facilities in the Centre Region. Goal 3.

Continually evaluate programs and events to increase program quality, community engagement and to enrich the lives of residents.

Objectives • CRPR staff should develop a topic list of evaluation questions. • Meet annually for an internal evaluation of programs and events. • Update seasonal program and event opportunities upon completion of internal review. • Offer an ongoing, public online survey on www.crpr.org and via QR code in parks and at events.

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Regional Facility Operations The focus of Regional Park facilities is to offer an efficient way to provide more opportunities to resident and visitors. The Centre Region Parks and Recreation Authority will bring two new Regional Parks, Oak Hall Regional Park and Whitehall Road Regional Park, online during 2014-2016. These two new parks join existing regional facilities including: o o o o Goal 1.

John Hess Softball Field Complex Millbrook Marsh Nature Center Centre Region Senior Center Welch and Park Forest Community Swimming Pools Research the operations and policies of similar facilities.

Objectives • Solicit and Review Policy Manuals from at least three “regional” facilities in Pennsylvania. • Utilize the NRPA Forum to gather example policy and operation standards. Goal 2.

Develop and provide for events & tournaments to help offset municipal contributions.

Objectives • Provide opportunities for weekend tournaments. • Include a professionally-designed “CRPR Rentals” publication focusing on Regional Parks. Goal 3. Remain within the approved budget for each Regional Park. Objectives • Begin discussions regarding the budget structure for regional parks. Goal 4. Expand food concessions at the regional facilities (pools and regional parks). Objectives • Explore concession opportunities including CRPR-operated, group-operated or contracting with outside vendors. • Develop a cost analysis of concession operation options. Goal 5.

Incorporate Oak Hall and Whitehall Road Regional Parks into the annual Maintenance Schedule.

Objectives • Recruit, hire and train necessary staff to provide for quality park visits. • Research opportunities for efficient and effective maintenance, using in-house staff or contract services. • Maintain an Agency-wide log for training and certifications. Goal 6. Expand CRPR community partnerships and sponsors. Objectives • Finalize a Sponsorship & Naming Rights Policy (to include priority scheduling).

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OAK HALL REGIONAL PARK Goal 1.

Bring the Phase 1 facilities at Oak Hall Regional Park online for community service.

Objectives • Complete the construction phase. • Incorporate and schedule OHRP facilities for CRPR, public and private use. WHITEHALL ROAD REGIONAL PARK Goal 1.

Proceed with bidding and construction of Whitehall Road Regional Park with a planned opening date of fall 2016.

Objectives • Complete bid documents. • Award construction contracts. • Manage the construction process. THE JOHN HESS SOFTBALL COMPLEX Goal 1. Finalize and complete the driveway widening/safety project (in Spring 2015). Objectives • Identify preferred plan. • Develop and incorporate a funding plan. Goal 2. Initiate Phase 2 construction at the John Hess Softball Complex. Objectives • Select and engage the consultants, develop the plans and specifications. • Identify funding for construction. • Solicit bids and award construction contracts.

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Centre Region Senior Center The focus of the Centre Region Senior Center is to act as a lead agency in the Centre Region to provide a diverse menu of activities, events and resources for adults age 55 and over. Goal 1. Provide an easily-accessible/ADA location for seniors to gather. Objectives • Identify the needs of an updated facility and senior participants. • Explore relocation options for the Senior Center. • Conduct site visits to at least 3 existing, successful senior facilities. • Identify funding for the relocation of the Senior Center. Goal 2.

Provide a menu of programs and events that allow for both passive and active recreation and education opportunities for adults age 55+.

Objectives • Develop a database of existing programs and events. • Provide a minimum of 3 new active and 3 new passive activities each season. Goal 3. Act as a resource to provide education and information regarding the challenges facing seniors. Objectives • Offer 6 educational opportunities, from the categories below, each season. o Elder Abuse & Crime Prevention o Affordable Living Options o Driver Safety o Health and Wellness o Technology • Maintain a resource library of educational information, discounts and services. Goal 4. Expand senior participation through outreach, marketing and regional programming. Objectives • Conduct at least 6 public presentations to outside agencies to increase awareness of the Center and its opportunities. • Initiate contacts to explore off-site programming. • Increase target marketing including print and social media outlets. • Re-brand the Senior Center to become more appealing to the younger, more active seniors. • Evaluate the need for a Senior Center Advisory Committee.

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Millbrook Marsh Nature Center (MMNC) The focus of Millbrook Marsh Nature Center is “to educate and inspire people about the natural world and to instill a passion for the environment through science, history, culture and art.” CAPITAL GOALS Goal 1. Develop and implement a long term capital repair and maintenance plan. Objectives • Determine the process for establishing the plan. • Develop and implement the plan. Goal 2. Complete Phase 1 of the Millbrook Marsh Master Plan. Objectives • Secure funding for Phase 1 completion of the parking area and walking path. • Complete Phase 1 construction. Goal 3. Initiate Phase 2 of the Spring Creek Education Building. Objectives • Update and finalize construction documents. • Secure funding through donations and grants. • Solicit bids and award construction contracts. Goal 4. Initiate a dedicated MMNC Fund. Objectives • Meet with COG Finance Director to establish endowment. • Identify and present endowment opportunities to at least 3 potential donors annually. OPERATING GOALS Goal 5. Provide a hands-on setting to encourage interaction between visitors and the Marsh. Objectives • Emphasize conservation through outreach and cooperation. • Provide at least 5 educational, community-wide events per year. Goal 6. Refine the Facility Reservation process for group rentals. Objectives • Streamline the rental process for facilities. • Develop a Docent/Volunteer program to assist with monitoring facility rentals. Goal 7. Maintain an active and effective Advisory Committee. Objectives • Meet at least quarterly with sub-committee assistance. • Promote the development of a “Friends Group”. Goal 8. Evaluate the Nature Center funding model. Objectives • Meet with COG Finance Committee to discuss current funding model. • Develop budget documents that reflect the true needs of the center. • Recommend appropriate changes to the funding model. 16


Aquatics The focus of the CRPR Aquatics program is to provide safe, clean, and cost effective public swimming facilities that allow for recreation opportunities, providing residents the opportunity to obtain life-long aquatic skills and gain better physical health. Goal 1.

Operate and maintain fully functional outdoor public swimming pools to serve the needs of the Region.

Objectives • Maintain compliance with applicable industry standards. • Participate in State College Area School District renovation project discussions. • Provide a schedule that allows for both open swim and structured programs. Goal 2. Provide a variety of safe, year-round aquatics programs. Objectives • Provide a comprehensive youth swim lesson program each season. • Provide a nationally accredited life guarding certification and re-certification program. • Provide additional aquatic activities with available staff. Goal 3. Maintain a self-sustaining operating budget. Objective • Meet annual operating expenses with facility and program revenue. Goal 4. Maintain a capital fund for future repairs and upgrades. Objectives • Utilize excess operating revenue to offset capital improvements and debt service. • Contribute annually to build and maintain the capital reserve fund. • Annually project the expected capital fund needs. • Explore additional aquatic related capital projects that supplement existing facilities. • Research industry trends and recommend upgrades annually.

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CRPR Business Plan The focus of the CRPR Business Plan is to lay the groundwork for funding future capital projects as well as set standards for donors, naming rights, and priority scheduling.

Goal 1.

Select & engage a fundraising consultant to compile the fundraising strategy.

Objectives • Allocate funding to cover the estimated consultant fees. • Develop an RFP. • Engage a fundraising consultant. Goal 2.

Explore Phase 2 fundraising option for: Millbrook Marsh Nature Center Oak Hall Regional Park Whitehall Road Regional Park John Hess Softball Complex

Goal 3.

Implement the recommended fundraising plan.

Objectives • Get appropriate Board approvals. • Dedicate a staff member/s to execute the plan. Goal 4.

Develop and finalize the CRPR Business Plan to incorporate fundraising and marketing to guide future efforts.

Objectives • Allocate funding to pay project consultant fees. • Develop an RFP to solicit a professional consultant for assistance to develop the Business Plan. • Engage a provider and begin plan development. • Conduct an annual user group summit by service population (youth sports summit, seniors, teens, etc).

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Definitions Program – A registration based activity. Programs may be fee-based or free. Example: Start Smart Soccer must register in advance and pay a fee. Activity – A drop-in that does not require registration in advance. Example: Rummikub at the Senior Center, seniors may drop in and participate with no registration or fee. Event – A one-time large scale activity, open to the public. Most events are free, donations are accepted. Events traditionally have sponsors. Example: Historic Harvest Festival, open to the public and has no charge. Sponsors help offset the cost and donations are accepted. Session – a period of time that a program is held. Example: A 6-week session consists of 6 weeks that the program is held. Each week may consist of more than 1 meeting. Example 1: Start Smart has two sessions; each session is 6-weeks and meets 1 time per week, totaling 6 classes. Example 2: Yoga has two sessions; each session is 8 weeks. Each week has three nights of class, totaling 24 classes. Resident – Lives within one of the Centre Region municipalities of State College Borough or the Township of Ferguson, Patton, College and Harris. Nonresident – Lives outside of the Centre Region, including Halfmoon Township. Nonresidents pay 150% of the resident rate. Participant – Registers for a program or participates in an activity/event. Visitor – Not registered in a program or activity. Visitors go to parks and or events. It is difficult to get an accurate visitor count for unstructured park visits. Event staff can do head counts and provide a solid estimate of visitors attending that event.

Strategic Plan Goals Measurements Measuring the success of the goals defined in CRPR’s 2015-2020 Strategic Plan will be examined through an internal, working document. Measurement success varies per goals, with measurement tools ranging from a specified date for completion to total number of programs offered and number of evaluations collected. Staff will meet each fall to determine that status of goal and define appropriate measure in moving forward. Below is an excerpt from the draft measurement database (subject to change). Under Goal Objective GOAL #1

Pending/In Progress Measurment Source

Meets Goal Target

Provide and easily-accesible/ADA location for seniors to gather. ID needs of facility and senior participants.

Document

2015

Explore relocation options.

List of identified options

2016

. Site visit summary

Site Visits

2015 2016 2017 2018 2019 2020

at least 3 sites.

Agency-wide goals as well as each “specialty” will have a separate spreadsheet with its individual goals and objectives, measurement source, and target for success. At the end of each calendar year, staff will update the status of the goal and make adjustments as needed.

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