What to look for when choosing home care agencies in America: Ben Landa and Bent Phillipson Have you, a family member or a friend recently been in an accident or had a serious illness? Is there now a need for home care help due to you or the other person not being able to cope with daily activities? If so, choosing a home care agency can take a little bit of work. After all, with so many organizations like this offering healthcare at home, it can seem a little bit overwhelming trying to find the right one. These quick tips will help you do just that. How long have they been serving the community? —With   new agencies popping up all the time, you want to be sure you choose one that has been providing home healthcare for several years. With that type of longevity comes experience and a thorough understanding of what a typical patient stuck at home needs. It also means you will have few if any problems with the agency or with their staff.
Certified staff—Be sure the company you choose has certified nursing staff that will come out to the home to provide care. Any provider you register with should be able to show you the certification their nurses have and, if they cannot, you should move on to one that can. Also be sure the home care agencies you consider are offering their staff benefits, train them well and have good malpractice insurance. If in doubt as to what constitutes good benefits and insurance, look at an agency like SentosaCare by Ben Landa and Bent Phillipson. They provide some of the best benefits and malpractice insurance in the business. Do they include the family? —You also want to be sure you choose a healthcare agency that includes the family in all the treatment decisions. If not, you could find yourself at odds with them and with the treatment you or your loved one is receiving.
Do they have proper documentation? —As this type of care will be carried out at home, you want to be sure it is also well documented. Several staff members will be in and out of the home during a typical week, so you want to be sure the paperwork each one sees explains the treatment being given in detail. Ask to see standard documentation before hiring any agency and, if in doubt, look at SentosaCare by Ben Landa and Bent Phillipson. The documentation their employees are required to complete could not be better. Does a supervisor visit? —Make sure an agency has supervisory visits at least once every couple of weeks. Overseeing the care which provides vital information, if you or your loved one are to receive the best.