Barossa Village - Living a better life - 2017

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Living a better life 2017

Marjorie Kennedy, 86 moved into the Barossa Village residency in August last year and says she “absolutely loves” her new home. Whether it’s pottering in the garden or doing craft with friends, Mrs Kennedy is able to continue what she has always enjoyed doing whilst still living in her community close to family, including three year old great-grand daughter, Annabel Garrett and daughter, Sue Garrett.


Living a better life

2017

A message from the CEO It gives me great pleasure in welcoming you to the annual “Living a Better Life” lift-out feature in partnership with The Leader. For many years this lift-out feature was called Contributing Through the Ages. We have moved away from this, because at Barossa Village we focus on helping our clients and residents to live a better life no matter what age they are. It has been an incredibly successful year with many significant achievements being obtained that continues to build a solid foundation for the organisation to grow and prosper for many years. These achievements were spread over every area of the organisation from receiving nationally recognized Better Practice awards in service delivery and innovation to investing in major building infrastructure providing more Allied Health services, Supported Accommodation and Retirement Living. The focus of the Board and management throughout the year was to ensure financial sustainability and good governance while delivering high quality care and support within a person centred framework that exceeded consumer expectations. It is a privilege to be leading a

Efforts and courage are not enough without purpose and direction.

Barossa Village CEO, Mr Simon Newbold.

- John F Kennedy

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community owned organisation that is recognised as a leader in the aged care industry through its integrated care philosophy, innovation and commitment to continuous improvement. Barossa Village provides retirement living, home care, supported accommodation and residential care with over $54 million invested in quality property infrastructure that supports over 600 elderly in our community.

Stop press! It is extremely important that our brand reflects our purpose, in other words, what we stand for as an organisation. The Barossa Village name has a very strong connection with the community and we will never change this. What we have done is changed our logo and our tag line. The need for change is very important as it recognises the changing landscape within the aged care sector, the high expectations of Baby Boomers, and a move to consumer directed care. After much consultation with our Board, staff, residents and volunteers, we have developed a brand that respects the past, reflects our

community spirit and responds to the needs of our people, who are at the heart of everything we do. This is why our new tag line, “People at our heart” has been introduced as it truly reflects the underlying values of Barossa Village and the people employed by us. The new logo, as seen on the front cover is also a fantastic representation of who we are. We are a village, not only in our name, but also because we are owned by the community and we promote community values. We continue to use our corporate colours as it respects the past. The yellow and grey roofs move upward in a positive direction, with a focus on the future and innovation. The yellow roof indicates future strategy and differentiation from other competitors. The collective image of roofs represent community, accommodation and levels of care. We hope you enjoy reading this new look Living a Better Life lift-out feature. I would like to thank our staff and the staff at The Leader and all of our suppliers who have helped and supported this feature over many years, and hope that you, the readers find the stories both enlightening and enjoyable.

Vision for the future Barossa Village has prided itself in having a sound strategic planning process developed over many years. The process includes the Board and management getting together to discuss challenges and opportunities that confront the organisation and the aged care sector as a whole. We engage with our staff and consumers to provide valuable feedback and ideas that help shape the direction of where we need to go and what we need to provide to our residents and clients now and in the future. Over the last few years our organisation has invested heavily in our people, systems and infrastructure and because of this have built a wonderful reputation as a premium provider of aged care services envied by many other metropolitan and regional providers. Our success has been built on our commitment to quality outcomes through a person centred approach using a highly skilled and innovative work force. Because of this, and our innovative thinking, we can now deliver a truly integrated care model that will support people’s needs as they grow older through our “continuum of care philosophy”. With community needs growing due to an aging population, the Board has signed off on a new three year strategic plan focusing on integrated care, growth and financial sustainability. This exciting new plan will include increasing the number of beds in our

residential facility, constructing more independent living units, expand our community home care program and increase the number of supported accommodation units. Barossa Village has invested over $12.8 million over the last three years in expanding building infrastructure through increasing the number of beds in our modern aged care facility, building eight new supported accommodation units, thirteen premium independent living units and an Allied Health Centre. Over the next three years we have plans to invest another $6 million in further expansion to meet the needs of the community and provide choice and control. Fortunately we have the financial resources to continue to invest in our new construction projects but this is only one aspect of delivering on our strategic objectives. The other critical component is having an engaged, effective and efficient work force that is innovative, success orientated and highly skilled. The Board and management understands their responsibility as “caretakers” of this wonderful organisation and are committed to making decisions today that will ensure that Barossa Village will continue to provide exceptional quality outcomes for all the community for many, many years to come.

Simon Newbold, Chief Executive Officer

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Living a better life

2017

New logo has heart

The organisation’s new logo now appears on staff vehicles and reflects a new brand which respects the past, a strong community spirit and responds to the needs of its people who are at the heart of all Barossa Village does. RIGHT: Supporting home care clients are the Barossa Village community care team including Jenny Fairey, Amanda Quodling, Trisha Price, Karon Geracitano, Bradley Janetzki. Back: Tom Herring, Tim Trudgen and Carl Helbig.

New supported accommodation precinct The precinct also aims to provide support for people living with dementia in the community. Units are set up with monitors and sensors to help keep people safe in this environment. “There is a call bell system and link to the Residency which will provide people with support and peace of mind,” Matt explained. “We are looking forward to bringing in our first residents towards the end of November.” An Allied Health Centre has also been built on the site, with the space incorporating consulting rooms and a gym which will be used to support rehabilitation and build allied health capacity in the region. “The master plan is to build a hydrotherapy pool on the site as well,” said Matt. “Around the houses there is going to be a walking trail and it will be planted in a Bush gardens style”. Incorporating a “pebbly garden”, Matt said 80% of the plant species in the landscaping, designed by Chris hall, are indigenous to the Barossa. “We will be planting the garden out in April, 2018 and we are hoping for some community involvement in this.”

Sophie Quodling, Ladies’ Auxiliary and former DON; Simon Newbold, CEO and John Angas, chairman with board members, David Quodling and Kevin Renshaw at the new Allied Health Centre, now under construction. DR14553

When Barossa Village began in 1966, it was all about creating affordable housing to fit the needs of aging people in the Barossa. As people’s needs increased and times changed, the first nursing home was built. Now a new Supported Accommodation precinct, being created on Atze Parade in Nuriootpa, is addressing the needs of the next stage of people living in the Barossa. Mr Matt Kowald, General Manager at The Residency said Barossa Village are constructing eight single bedroom purpose built units which are equipped and designed so that care can be provided at a high level in a more home like setting. “The purpose of these units is to enhance people’s independence and support partners and families to provide more care to their loved ones for longer,” said Matt. “We want to build something that bridges the gap between residential and community care, to cater for the people who do not want to give up their independence and respects and supports the roles that carers play in providing care for people”.

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Jan and Denis Tompkins in front of their new home at Tanunda, part of the Barossa Village’s latest Independent Living development on Magnolia Road. Looking to down size from living on a huge block in Lyndoch, Denis and Jan Tompkins found their perfect home in Barossa Village’s latest Independent Living development at Tanunda. Located on Magnolia Road, the couple said they were lucky to be able to add a few personal touches to the house as it was being built and couldn’t be more pleased with their spacious, new home. “We are really thrilled, it’s

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“Denis is a handy man and he’d like to go to the Men’s Shed.” Loving their independence, Denis and Jan don’t feel like they are in a retirement village and find they have more time to be active in their community, whether it’s driving for Barossa and Light Community Transport or fundraising for Barossa Area Fundraisers for Cancer. “They look after everything for us.”

Technology - the digital revolution has arrived The fourth industrial revolution is upon us and Barossa Village is leading the way. Today’s “digital revolution” impacts on everything society does, from social media and internet to marketing and banking. But for many, this new age is becoming more and more frustrating and confusing. Barossa Village CEO, Mr Simon Newbold, believes embracing technology provides wonderful solutions that have positive impacts on businesses and society in general. “At Barossa Village we have made every effort to capitalise on the new digital revolution as we continually invest in systems and technologies in all areas of our business,” he said. “Some of the exciting new technologies we use at our aged care facility include hearing loops, talking books and vision aids to assist residents to enjoy the activities that they used to.” Skype is commonly used to connect families and residents, giving the opportunity to hear and see people in real time and in a meaningful way. “Skype is also used for the medical staff to connect with the residents to improve access to medical services, a virtual house call if you like, which can prevent transfers to hospital.”

Putting the pieces together

Barossa Village have endeavoured to create an environment which is supportive of people living with dementia by the use of sensors and monitoring devices to give people increased security and independence. “We have been able to do this in our aged care facility and it sits at the core of our new Supported Accommodation Precinct that will be opening soon. “We are excited by the new technologies that will allow people living with dementia more freedom than they have ever had so they can live better lives.” In home care, staff have the ability to connect with clients and contractors using the Appeon® phone app that supports Care Coordinators, independent contractors and clients, with these improved systems and processes making life simpler for all concerned. “In the future, our new premium independent retirement living homes will be technology driven,” explained Simon. “It won’t be long before residents will be able to turn on their lights or watering systems from a hundred miles away, or turn on their air conditioner before they get home. “We are constantly trying to find better ways to partner with our staff and customers now and in the future.”

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Their new home is almost the same size as the one they sold, the only difference is a double garage now replaces the formal lounge and dining. An outdoor area provides extra space for entertaining, something the couple love to do. “People walk in here and say wow, this is huge,” said Denis. “We are really very happy here. This is home.”

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beyond our expectations,” said Denis. “We didn’t want to leave the Barossa and Tanunda is central to everything.” Jan said she’s looking forward being part of the wider Barossa Village community and going on holidays without worrying about the gardening. “Eventually we want to join in the things they’ve got going for the oldies!” she laughs.


Living a better life Certificate III in Individual Support. Currently at Barossa Village is Charlotte Orchard-Roesler, from Faith Lutheran College, who is in Year 12. Charlotte who is enjoying her placement says that she, “enjoys feeling connected to a work place”. VET students have also been accepted at Barossa Village in the Hospitality department with students completing the Commercial Cookery Certificate. It is hoped to expand these roles in the New Year. Over the last five years Barossa Village, with other regional community and residential aged care industry providers, has been working with the Shaping Futures Organisation to enhance the connections with TAFE. This association provides a valuable aged care industry connection to the training that occurs and the selection of participants. This connection also offers some funded positions in the Certificate III in Individual Support. Having representatives / organisations from the local aged care industry participate in the selection has strengthened this relationship further and improved employment outcomes. The connection with Nuriootpa TAFE is extremely valuable to Barossa Village and it is a partnership that it hopes to grow into the future.

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“Not everyone can say they wake each morning and actually look forward to going to work but, thankfully, I can.” These are the words of Carol Chipman (above), the bright, bubbly personality who says no two days are ever the same in her office administration role. Because Barossa Village offers a diverse range of retirement living, lifestyle options, in-home services, supported accommodation and residential care, Carol said she has gained a great insight and understanding into the many services staff provide within the community. “I love the opportunity my role gives me to interact with clients, their families and our wonderful contractors and volunteers,” Carol explained. “Barossa Village is truly a ‘one stop shop’ for our clients and my day is generally full from the moment I arrive with requests coming from our Independent Living Residents and clients for unit maintenance or gardening, triaging calls to our specialised team of Care Coordinators and our Registered Nurses.” Staff manage “incredibly busy schedules” providing assistance to more than six hundred clients throughout the Barossa and surrounds who receive services within their packages, varying from low to high care. “Amongst the many administration jobs to be attended to during the day, there is always time to share a word or lend an ear to clients when they phone, pop in to pay an account or pass through the door on their way to one of our fun Lifestyle lunches or taking part in one of the many activities held here at the Joy Rice Centre.” Carol said she is truly blessed to be part of such an energetic, passionate and caring team which flows from the top job down. “It is a great feeling to work with like-minded people and feel we are making a positive contribution within our community.”

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Barossa Village has always encouraged and supported students. This is done in conjunction with the Nuriootpa TAFE since it opened in January, 1989. The current Certificate III in Individual Support is the basic qualification that is required for personal care workers to work at Barossa Village so it is in their best interests to make sure that the students are of the highest quality and “industry ready”. TAFE also has students who undertake their Enrolled Nursing qualification and those students also have placement time at Barossa Village. Each year Barossa Village takes 20 or more students for placement, and each of these placements is 120 hours. During these placements the students work closely with the care and nursing staff to give them a fantastic knowledge of aged care. The students obviously also have a lot of contact with the residents and they quickly build a rapport. As the students have a little more time they can spend some more time talking with the residents. These placements give staff the opportunity to shape the next generation of employees who will be working with Barossa Village. It also provides an opportunity for Barossa Village to gain an understanding of the skills and attitudes of potential new recruits. The recommendations of staff who work with the students are critical in making any final determination. TAFE also provides opportunities for Vocational Education and Training (VET) Students from the local High Schools. The opportunity for high school students to get a work ready qualification as part of their SACE is invaluable and it is offered in

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Living a better life

2017

Kath O’Toole’s Valley of Blessings Independent living residents come from a wide variety of backgrounds, adding to the rich tapestry that forms the Barossa Village community. This is Kath’s story: Regular trips to the Barossa, visiting her daughter in Angaston, led Kath O’Toole to develop a strong attachment to the region she now calls home. Kath’s dad was a railway guard, which meant that the family moved around, and they eventually ended up in Peterborough where she met her husband, Ron. They married in 1959 and shifted to Orroroo in the Flinder’s Ranges, where they owned a transport business moving mainly stock and then ran Moyle’s Drinks Depot and the local Mobile and BP Depot, along with a chaff business. In 1977, Kath and Ron grabbed the opportunity to buy a lucerne block, which they worked until moving to the Barossa Valley in 2008. Their busy lives included raising six children who attended Orroroo Area School and led an outdoorsy upbringing, where they learned about animals. The children’s love of animals wa s i n h e r i te d f ro m Ro n , who was a skilled horseman, regularly attending gymkhanas and race meetings, becoming a clerk of the course. Ron’s passion for horses meant that all their children rode horses with two eventually becoming jockeys, which Kath describes as “hair raising.”

Kath remembers weekends riding horses to check stock, or just for pleasure. With Ron becoming unwell, the decision was made to sell the property and move to the Barossa to be closer to family. “Being a farmer, the transition was difficult,” admits Kath. “Most of this time was spent looking after Ron who was in a wheelchair.” The process of choosing the unit went smoothly. “I claimed the one at the front and I’ve now been here for nine and a half years, and just love it. “We decided on an independent living unit because Barossa Village had a good reputation. “My daughter, Bernadette and her husband, Michael looked into several properties and learned Barossa Village was building units in Angaston, close to where they lived.” Ron has since passed on and Kath shares her home with “Phoebe”, her nine-year-old rag doll cat, and enjoys tending her small, bright and nourishing garden. “It’s my little oasis!” Ka t h e n j o y s being close to her family and although most of her children live interstate,

she recently celebrated her 80th birthday in the Barossa, attended by all her children and grandchildren. “I know a lot of people through respite care, from when I had a helper every Wednesday to assist with Ron,” says Kath. A member of the Baptist Community Church, Kath has also met many people through her church. “It’s a good family church,” she says. Kath is the ILU cluster representative for Schilling Street and North Street and describes her role as “Speaking to people in our cluster group and raising their concerns at our meetings, not that we have too many problems! We have good maintenance teams who get onto jobs quickly.”

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Mrs Kath O’Toole, at home with her cat, Phoebe.

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Ian and Karin Parsons returned to the Barossa two years ago after spending 25 years living in Victoria and seven years in Adelaide. Previous to this they had lived in Nuriootpa so were familiar with the Barossa and made the decision to return to be closer to Ian’s two sisters who reside in Adelaide. Now residing in a beautiful home in Angaston surrounded by a lovely garden and views, they are very grateful to receive services from Barossa Village’s Commonwealth Home Support Programme (CHSP) enabling them to live independently. After a phone screening from My Aged Care (MAC) and an in-home assessment from the Regional Assessment Service (RAS) they were deemed as eligible for specific services. Ian and Karin knew of Barossa Village from when they lived in the Valley many years ago, knowing the history, reputation and “special atmosphere” that had been created and continued to this day, they

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Living a better life

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A tailored approach Lyle and Margaret Green Residing on their beautiful property in Lyndoch, Lyle and Margaret Green are living a comfortable and independent life thanks to the services that they receive through their Level 2 Home Care Packages. Having both been assessed as eligible by the Aged Care Assessment Team (ACAT) after hospital admissions, they were then able to go online to the My Aged Care website and select a provider. Barossa Village was chosen as their preferred provider based on the “excellent reputation” they knew Barossa Village had within the community and had always admired the organisation from afar. They now enjoy services which enhance their lives including domestic assistance, laundry, shopping, gardening and home maintenance. Lyle stated how “amazed” he is at the support

received and the effort of their co-ordinator Jodie Zimmerman. They are now feeling the benefit of the packages in their lives, enabling them to remain active in their community. Lyle and Margaret have spent many years with the Marananga Brass Band, playing regularly at the Barossa Village residency. Lyle is also involved with the CFS and assists other businesses and organisations with their accounting, having spent a large part of his life as a bank manager. Margaret is an avid knitter and knits for Lutheran Community Care. If you would like more information on Home Care Packages, My Aged Care or the Aged Care Assessment Team please do not hesitate to contact our Client Enquiry Officer, Lucy McFadyen on 8562 0300.

Joyce Oliver, Doreen Twine, Sue Roocke, Daphne Fraser with Tom Herring, Integrated Care Development Co-ordinator, and David Hussey. to meet the challenges of the future. “The Independent Living Community is the largest sector of the Barossa Village family and we are committed to building a meaningful and positive relationship between our Residents and the organisation as we move into the future together. “I find it very rewarding to engage with people and work through the issues that arise and explore solutions.” Within the Independent Living Community there is a robust itinerary of plans for the future to support the residents and provide information which is easy to access and easy to understand. “With independent living, we don’t want people to feel that they have just moved into a house but they have moved into their new home that comes with a network of supports that are there waiting for the word to assist when needed.” Tom said whilst everyone hopes they won’t have a health event or medical condition occur that will significantly impact the capacity to manage independently, it remains a possibility for all and, accordingly, Barossa Village are promoting an awareness of what is available and how to access and action support with in the community. “If anyone has any queries, let’s have a conversation. Please don’t hesitate to contact us at Barossa Village on 85620300.”

Margaret and Lyle Green with Barossa Village’s Jodie Zimmerman. DR14571

Having worked for Barossa Village for 11 years, Tom Herring ,Integrated Care Development Co-ordinator, says this year has been the best chapter in his working life. “I am lucky to have been given a new position at the organisation which is an investment of resources into our Independent Living Community,” he said. His key role is to meet with all of our Independent Living Community and promote the array of personalised service options that Barossa Village provides and to assist people with the process of exploring the ‘My Aged Care’ website. “The system has evolved over the years and it is an exciting time to be involved with helping people develop their service choices and achieve their goals.” The Consumer Directed Care model of service provision allows people to tailor choices and preferences when planning their care. It also allows a level of creativity not available in previous incarnations. Accessing care services has the potential to be challenging as it involves numerous phone calls, face to face assessments, financial assessments and correspondence, but the Barossa Village team can assist in navigating the process. “As the ‘My Aged Care’ website evolves, we at Barossa Village are evolving our processes and systems

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Living a better life 2017 Keeping busy is what Shirley loves best For 92 year old Shirley Starick, the prospect of moving into aged care was a daunting one. Yet looking back, the long term Tanunda resident says she needn’t have worried because she couldn’t be happier with her lightfilled room, garden view and new friends made since moving in a few months ago. “They make you feel at home, they are very kind,” Shirley said of Barossa Village staff at The Residency, Nuriootpa. “The friendships are what I love the most. And, of course, the church services, of all denominations, are very well accepted. I get wheeled along to it and they put me right down the front - maybe I need it more than the others!” she laughs. Shirley’s room has all her favourite things to remind her of a life well lived with late husband, Rex. “We ran the grocery shop for thirty years - Saveway, down by the Church of England right at the end of the main street,” she said. Family photographs depicting

their three children and the next two generations that follow, line the shelves alongside a hand carved wooden mirror and fine needlework Shirley spent hours on during her life-long love of craft. “It’s all around me, no sense in having them in a drawer!” she said. Now settled into a routine, Shirley’s days are filled as she keeps up with a busy social life. “There is always something to do if you want to go around into the activities centre. I’m not interested in a lot of the stuff, but I make myself interested otherwise I would be just sitting here - that’s no good to me. I’ve got to be on the move! “They come and get me too and ask me if I want to go. I don’t think too long, if I refuse too many times they might not come again! So off I go and I finish up enjoying myself,” laughed Shirley. A Life Member of the Barossa Floral Art Club, Shirley is fond of creating beautiful things.

“I join in with the craft clubs, which I like doing.” Her love of music is also continuing at The Barossa Village and having spent 50 years playing organ for the Uniting Church, it is little wonder she wants to keep her hand in. The piano she learned on as a nine year old has been placed in one of the common areas and staff and residents are enjoying her talent. “I didn’t know it was coming and I didn’t know if I was good enough to play... but it’s turned out alright,” said Shirley “I used to play for dances during the War with the Mallala Airforce band and Sandy Creek Army band...I don’t play for dances anymore but I still keep up my dance music!” Shirley said family and friendships are “number one” and her new home is providing that. “It’s a change of lifestyle, that’s for sure but it is pleasant. It’s turned out to be okay, I’m happy.”

Spirituality in aged care residents alike, providing an open ear and a kind word to those who need it.” Matt said spirituality was expressed in many different ways and that religion is traditionally associated with a person’s spirituality. “We acknowledge that it is different for different people and we support all different aspects of spirituality. “We accept that this will become more of an issue as we welcome the Baby Boomers into residential care.” Barossa Village support and acknowledge the different physical and emotional changes residents experience following loss, with caring staff and a counselling programme headed by Mark Weigand. “Mark believes that if we can support people to manage their grief in transitioning to care, they will be able to accept the changes that had happened in their life and they will find some peace,” Matt said.

Mrs Shirley Starick, aged 92, belts out a tune on her old piano, much to the delight of Felicity Hage, Barossa Village Care Manager, who encourages residents to continue what they love.

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The Barossa is synonymous with the Lutheran churches found in all corners of the Valley. The spires have been a centre point for many people’s lives and the essence of their community and spirituality. Mr Matt Kowald, General Manager at The Residency, Nuriootpa said Barossa Village supports the connections that people have with their spiritual lives through regular visits from church groups of all denominations. “We have a service every Sunday which is run by volunteers,” said Matt. Denominational services run during the week the Anglican Parish and Uniting Church are complemented by an extensive pastoral care service and regular visits from many of the Valley’s churches. “We have fantastic volunteers who support our residents’ connection to the church,” explained Matt. Shirley McMillian and Leo Lindholm are two such volunteers who coordinate services and provide pastoral care to our residents. “They are a constant companion to staff and

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Living a better life

2017

New chef, new flavour

Jil Lillecrapp receiving her Life Membership certificate from Sandra Johnston, President, Barossa Village Ladies’ Auxiliary.

Barossa Village chef manager, Mr Wayne Hatenboer, enjoys being hands-on in the kitchen. A new chef is bringing his Michelin star restaurant experience to the fore with residents set to taste the benefits. Mr Wayne Hatenboer was appointed Barossa Village chef manager last month and is looking forward to adding his personal touch. He returns to working in aged care after nearly two years as chef at Kaesler’s Restaurant in Nuriootpa and is impressed with the size of the Barossa Village kitchen. “I am going to continue what they have been doing for years... I can’t fault it, and I’ll also bring in some different ideas,” he said. A chef since 1987, Wayne worked at the “pinnacle end of things” in the United Kingdom when he was spending up to 22 hours a day in one and two star Michelin restaurants. But the long hours took their toll on the Welshman’s work life balance and it was time for a change to suit his family orientated lifestyle. “I got older... and wiser! I retrained as a teacher, got my Post Graduate Certificate in Education and started teaching hospitality and catering; maths and English.” It was whilst bridging a gap between teaching contracts when Wayne discovered a pathway into aged care, working as a chef in a UK facility not all that different from Barossa Village. “It’s one of those roles that I would have done sooner!” Wayne said. “Aged care is a completely different world....It’s a more relaxed, friendly atmosphere.” Wayne now leads a team which prepares more than 400 meals a day from the Barossa Village kitchen, where they also prepare all the home deliveries for clients living independently. “The turnover is a lot higher than most restaurants

I can assure you!” he laughed. Harking back to his fine dining roots, Wayne said he’s very hands on in the kitchen with flavour being a priority. “I’m developing the Summer menu now but I enjoy the preparation and cooking side as well. It’s hard to step away from that when you’ve been doing it for such a long time.” Following an ethos of “fresh and flavoursome”, residents can look forward to updated recipes and even more variety in their already extensive four week menu rotations. “Four weeks of different menus - you wouldn’t even do that in a restaurant, you would only change three or four times a year,” Wayne explained. “Where possible, I want everything to be made fresh in house, other than stocks and sauces, which are brought in purely for health and safety reasons. “Freshly made, hearty food that is going to be pleasing on the eye. “We use moulding purely for the texture modified processes, but I want to try and see if I can make it look a little bit nicer.” Wayne’s happy nature means he has fit into the Barossa Village community well, enjoying “some banter” with residents whilst opening the lines of communication and promoting a team spirit among his colleagues. “Work should be fun, it should be challenging enough for people to want to do it, but they should be able to talk and have fun too,” he said. “Because of my background in the industry, it has always been about flavour, visual and team ethos. I think, just because we are in aged care why can’t we have that? “There’s no reason why they shouldn’t give us a Michelin star!”

Ladies’ Auxiliary assists with important fundraising The Barossa Village Ladies’ Auxiliary has, over the past 12 months, continued fund raising to enable equipment to be replaced/purchased for the benefit of the residents and assist the staff carry out their duties. Ladies’ Auxiliary M i n u t e S e c r e t a r y, Noelene Thomson said it was becoming harder to raise funds from the local community and wider community who are called upon continually to support the fund raising activities of the many organisations within the local region. “We would not be in a position to purchase and replace expensive equipment without the continued support of the local community” said Noelene. “To the businesses, t ra d e r s , O p - s h o p s , service clubs, individuals, we say thank you for you continued support and donations when

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approached during the past year and may your generosity continue.” From funds raised during the year the Auxiliary have assisted with the purchase of Recumbent Cross Trainer Exercise Equipment ($7,000), audio equipment re supply of cameras and cabling for transmission direct into Resident’s Rooms ($4,000) and two new pulse Oximeters ($700). “We would love to be able to assist with more funds for Matt Kowald’s ever growing ‘Wish List for the Residency’ which he brings each month to our meetings,” said Noelene. Major fundraiser this year included the May Monster Raffle/Fashion Parade and Luncheon held at the Vine Inn Barossa Community Hotel, Nuriootpa. “We say thank you to the Vine Inn for their continued assistance in providing the venue as well as to The Co-op for allowing us to sell raffle tickets in the Mall. “The Monster Raffle would not be the success it is without the continued

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support each year from Marilyn and Daryl Wohlers who again supplied first prize in the raffle of a recliner chair. “We also thank all other businesses and individuals for their continued donations of prizes and voucher.” The Ladies’ Auxiliary were grateful to The Co-op/Orchard Lane for arranging the Fashion Parade on the day. “Father Steven de Kleer was again MC but this year was not the only man on the catwalk, with two male models joining him.” Mrs Jil Lillecrapp, who had been President for 13 years, did not seek re-election this yearwith long standing member, Mrs Sandra Johnston, being elected as President. During their recent AGM, a vote of thanks was extended to Jil for her long years of guidance to the Auxiliary and members wished her well in her retirement. - A u x i l i a r y a l way s welcomes new members from the wider community to join, call Carol on 85620300.

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Volunteers inspire community spirit

Living a better life Maintaining skills and interests The lifestyle team works hard to assist clients of Barossa Village to remain connected to the community. The combination of the Community Lifestyle programme team with the Residency Lifestyle team has created many new opportunities for this connection. The Lifestyle programmes endeavour to give purpose and meaning to people who participate in these programmes. They provide opportunities to connect with friends and maintain skills and interests that they have had for a lifetime. It is also a chance to learn new skills and build new friendships. This year at the Residency there have been many new programmes including the ukelele group which was funded from a $5,000 grant provided by The Office for the Ageing. This programme has given the residents, community members and staff, the opportunity to learn how to play the ukulele. The group is looking to perform in the community. Gary Warton has facilitated this group and looks to expand it in the New Year.

This year the Residency had its first SALA exhibition. Residents worked with artists, Christine de Brenni and Anna Kranz to create mosaics which formed the basis for the exhibition. The residents who got involved worked extremely hard and were very creative in their approach to this work. Again it was not a skill that the people had and they had to learn how to mosaic. The exhibition was launched by Barossa Mayor Bob Sloane and there were over $300 of art works sold at the opening which will go to funding future art works. The Community Lifestyle team manages programmes at the lodge and the tinker shed. These programmes have diversified in the last year to include a physical activity programme. It also offers a café and social club environment which gives the participants the opportunity to not only have a great meal but to spend time with friends. The Lifestyle team also takes participants on trips to local attractions and the Gawler Cinema.

New volunteer, Jan McKenzie working in Pat’s Café at The Residency. Barossa Village provides many and varied volunteering opportunities for people in the community. These opportunities are not limited to supporting clients directly. The Residency has Pat’s Café, open five days a week, that staff, residents and visitors use. This café utilises the hospitality skills of volunteers and provides valuable coffee to all, it also generates $14,000 per year for the organisation. Pat Paech had been involved with the Café for ten years and this year retired from her role. Her achievements were recognised and honoured at the volunteer and staff recognition dinner. We have appointed Vanessa Helbig as the Volunteer Co-ordinator and in this role she has overseen and facilitated the induction of 20 new volunteers, taking our volunteer numbers to 98. We have initiated a one on one visiting programme for the ILU members. This provides a chance for people to develop a relationship with someone in the community, helping with social isolation. Barossa Village has partner organisations which we support in their volunteering efforts. Volunteers from Lutheran Community Care and the St Petri Church have been visiting residents for many years here.

Their contribution is invaluable in supporting residents at the Residency. Barossa Village also provides corporate volunteering opportunities to the staff at Phil Hoffmann Travel and the teachers from Faith Lutheran College. We have a group of unsung and dedicated volunteers who provide support to residents to attend a church service here at the facility every Sunday morning and to services during the week. There are volunteers from every church in the Valley to support our residents’ spiritual lives. Staff have also taken up volunteering opportunities with many staff participating in a fund raiser for the organisation to be held in November. There are staff who assist ILU residents with dog walking and staff who come in on their days off to support residents to attend various activities such as the rock and roll dance held in August and the Christmas carols in the corridor held on the Monday before Christmas. Volunteers contribute so much to the culture of our organisation. It is their generosity of spirit which inspires people and makes our people feel like they are cared for and are part of the community. If you would like to become a volunteer, please call Vanessa on 85620300.

Personal Carer and Lifestyle Team member, Ben Ford, with Jenny Cadd at work in the colourful craft space at The Residency.

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