NACE | CARS Show Guide 2014

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Learn, experience, collaborate at the event where the collision and service repair industries come together, set in the heart of the motor city.



ASA Welcome.................................2 An introduction from Dan Risley, ASA president and executive director. Sponsors........................................4 A list of sponsoring companies and organizations. Schedule At a Glance .....................8 A complete schedule of events. Exhibitor List................................16 All exhibiting companies. Show Floor Map ...........................17 A guide to the EXPO show floor. Exhibitors by Category.................58 I-CAR Main Stage ........................74 Check out these educational sessions at the I-CAR Main Stage. NACE | CARS Speakers ................75 CARS Auto Alliance Technology & Telematics Forum ........................77 Learn all about the latest vehicle innovations and technologies.

Collision Sessions .......................78 A list of collision education sessions. Live Demos ..................................79 Get an up-close and personal look with these demonstrations. Mechanical Sessions ...................91 A complete list of mechanical education sessions. CRES ............................................97 A schedule of events for the Collision Repair Executive Symposium Tours..........................................100 Guided tours of Detroit sites. General Information ...................107 Badge pickup, show hours and more. Transportation ...........................110 How to get to and from the show. Mobile App.................................111 Download the official show app! Stone Fort Group........................112 All about the show organizers.

Automotive Service Association 2014 Board of Directors Chairman Darrell Amberson

General Director Gary Keyes

Chairman-Elect Donny Seyfer

Collision Division Director Dan Stander

Secretary/Treasurer Roy Schnepper

Mechanical Division Director Bob Wills

Immediate Past Chairman Ron Nagy

President/Executive Director Dan Risley

General Director Bill Moss

Show Directory 2014 NACE | CARS

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Hello, NACE | CARS Attendees and Exhibitors:

O

n behalf of the Automotive Service Association (ASA) and its board of directors, I would like to cordially welcome you to Detroit and NACE | CARS. We are extremely excited about the many changes we’ve made to this year’s program. It was our goal to redefine our show and the trade show experience. Hopefully, you will enjoy the 20,000 square feet of live demonstrations including welding, spraying and scan tool diagnostics on running vehicles. We believe this is the first trade show in the United States to offer all of these demonstrations on the show floor. In addition to the live demonstrations, we’ve expanded the training offered, added tours, enhanced the Collision Repair Executive Symposium and added a Technology and Telematics Forum on Friday. Lastly, we wanted to reward those shops and individuals who have made investments in training. For the first time in the show’s 30-year history, any shop or individual with any of Sincerely,

Dan Risley ASA President and Executive Director

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NACE | CARS Show Directory 2014

the following credentials – I-CAR Gold or Platinum, ASE Blue Seal or Master Technician – received a 50 percent discount during registration, prior to the show. We recognize and appreciate the time, money and resources you spend to attend and support NACE | CARS as well as other industry events. In recognition of that, we made a concerted effort to bring the industry together. As a result of those efforts, we are proud to acknowledge and thank several of the many industry groups hosting co-located meetings or events: I-CAR, CREF, CIC, CCIF, MERA, ALCOA, NABC, AMI, ETI and the OE Roundtable. NACE | CARS is a show for our industry, about our industry. There is no other show in the country solely dedicated to the needs of the collision and service repair industry. We are grateful for your support and hope the many changes we’ve made meet your needs and expectations of a world-class trade show.



John Dow Industries / Dynamic Automotive

Mopar

MotoShop Technology Tools Axalta

Car-O-Liner Mitchell International

CCC Information Services KPA Ford Motor Company

Federated Mutual Insurance Company

Audatex

BASF

PPG

Bartec OE Connection, LLC

AutoZone

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NACE | CARS Show Directory 2014



AudaExplore Hi-Tech PDR

AutoZone

PPG

Axalta UniCure

BASF

Universal Technical Institute CAR-O-LINER

CHIEF

Valspar Automotive

CCC BodyShop Business

Enterprise CollisionWeek

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(T) - Technical, (MG) - Management

Wednesday, July 30, 2014 Time 5:00 p.m.-6:30 p.m.

Location 141

Time 8:30 a.m.-10:00 a.m.

Location 140C 141 142C 140B

9:00 a.m.-12:00 p.m.

140A

10:30 a.m.-12:00 p.m. 140C 141 140B 1:30 p.m.-3:00 p.m.

141 140A 140C 140B

3:30 p.m.-5:00 p.m.

140A 140F

140B 140C

141

Time 8:30 a.m.-10:00 a.m.

Location 140C

9:00 a.m.-12:00 p.m.

141 140A

10:30 a.m.-12:00 p.m. 141 1:00 p.m.-4:00 p.m. 140G

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Key Events

Event The Assembly - Industry Forum

Collision Sessions

Event (MG) Situational Leadership: Understanding People (T) 2014 New Vehicle Technology, Part 1 (MG) Advanced Estimating (T) Event Data Recorders and Their Use in the Collision Industry (MG) NEW! The Numbers Don’t Lie, Internet Marketing You Can Track (T) Chief Automotive Technologies, Aluminum 2014 (T) 2014 New Vehicle Technology, Part 2 (MG) PPG Paint Shop Throughput: A Quick Changeover Approach (MG) Your Competitive Advantage and Path to Profits (T) Plastic Welding and Bumper Repair (MG) Parts Procurement Best Practices (T) Automotive Wheel Alignment Theory and Practical Application: Relations with Electronic Stability Control & Dynamic Driver Assist Programs, Part 1 (T) Car-O-Liner Structural Repair - Differences Between Aluminum and Steel (MG) How to Make the Most Use of OEM Parts Programs via Current CollisionLink Shop and New CollisionLink Shop (MG) Situational Leadership: Understanding People (T) Automotive Wheel Alignment Theory and Practical Application: Relations with Electronic Stability Control & Dynamic Driver Assist Programs, Part 2 (T) 2015 F-150 Aluminum Repair Information and Ford’s National Body Shop Program

Mechanical Sessions

Event (MG) Situational Leadership: Understanding People (T) 2014 New Vehicle Technology, Part 1 (MG) NEW! The Numbers Don’t Lie, Internet Marketing You Can Track (T) 2014 New Vehicle Technology, Part 2 (MG) NEW! Does it Seem Like Everyone Else is Setting Your Prices for You?

NACE | CARS Show Directory 2014



3:30 p.m.-5:00 p.m.

140B

(MG) Situational Leadership: Understanding People

Thursday, July 31, 2014 Time 7:30 a.m.-9:30 a.m. 9:30 a.m.-6:00 p.m. 4:30 p.m.-6:00 p.m.

Location Grand Ballroom B Hall C Hall C Hall C Hall C

140C 140G 141 140G 140C Expo Demo 5 140F 141 1:30 p.m.-4:30 p.m. 3:30 p.m.-5:00 p.m.

140B 140C 140F 140E 141 140G

Time Location 10:00 a.m.-12:30 p.m. 140E

1:30 p.m.-4:30 p.m.

140B

Time 8:00 a.m.-12:00 p.m.

Location 142A

. 1:00 p.m.-5:00 p.m.

142B 142A

Event (MG) General Session (NACE & CARS) NACE/CARS Expo Show Floor Reception CRES (Collision Repair Executive Symposium) Reception Technology & Telematics Forum Reception

Collision Sessions

Time Location 10:30 a.m.-12:00 p.m. 142C 140B

1:30 p.m.-3:00 p.m.

Key Events

Event (MG) Advanced Estimating (MG) QuickBooks for the Collision Repair Industry, The Right Way (T) Design Based Repair (MG) CCC ONE Repair Workflow (T) 3M Rivet Bonding and Weld Bonding Becoming Mainstream - Are You Ready? (MG) CCC Opportunity Management (MG) QuickBooks for the Collision Repair Industry, The Owner’s Handbook (T) Car-O-Liner Fast Measuring for Accurate Estimation and Efficient Throughput (T) Maximizing the Efficiency of the DVOM for the Collision Industry (T) 3M Aluminum Repair: Separating the Facts from the Myths (MG) Winning Women Customers (T) Advanced Production Techniques (MG) 21 Things You Need to Know to Stay Out of Court (T) Structural Repairs, Aluminum (T) 2015 F-150 Aluminum Repair Information and Ford’s National Body Shop Program (T) Aluminum Welding and Repair

Mechanical Sessions

Event (MG) Essentials to Running a Top Revenue and Profitable Shop in Today’s Automotive Industry (MG) Winning Women Customers

I-CAR Add-On Education

142B

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NACE | CARS Show Directory 2014

Event Steering and Suspension Damage Analysis Full-Frame Partial Replacement Advanced Steering and Suspension Systems Damage Analysis Sectioning of Steel Unitized Structures



Friday, August 1, 2014 Time 8:00 a.m.-4:30 p.m.

Location Grand Ballroom B

8:00 a.m.-2:00 p.m.

141

10:30 a.m.-6:00 p.m. 4:30 p.m.-6:00 p.m.

Hall C Hall C

Time 8:30 a.m.-10:00 a.m.

Location 140D 140C

Key Events

Event CRES (Collision Repair Executive Symposium)/MSO (Includes Meals) CARS Auto Alliance Technology & Telematics Forum (Includes Meals) NACE/CARS Expo Show Floor Reception

Collision Sessions (T) (T)

140F 140G 140E

(T) (MG) (T)

140A

(T)

10:30 a.m.-12:00 p.m. 142C

(MG)

140C 140G 140A 140F 140D 140D 140G 142A

(T) (T) (MG) (T) (MG) (MG) (T) (T)

140E 140C

(T) (T)

140A 142C

(MG) (MG)

140E 140G 140C

(MG) (MG) (T)

140D

(MG)

140A 142A

(MG) (T)

1:30 p.m.-3:00 p.m.

1:30 p.m.-4:30 p.m. 3:30 p.m.-5:00 p.m.

Time 8:30 a.m.-10:00 a.m. 9:00 a.m.-12:00 p.m.

Location 140F 140B

335

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Event ASE Test Prep Collision Technician Car-O-Liner New Vehicle Structures and How They Affect Your Estimate SRS and Safety Systems, Part 1 CCC ONE Repair Workflow BASF - Advanced Color Adjustment Tools and Techniques 2015 F-150 Aluminum Repair Information and Ford’s National Body Shop Program Effective Succession Planning For a Secure Retirement Profitable and Reliable Bumper Repair Audi Authorized Aluminum Program Dynamic Marketing Through Social Media SRS and Safety Systems, Part 2 The ROI of ASE Technology is a Threat to Your Profitability Aluminum Welding and Repair Maximizing the Efficiency of the SCAN TOOL for the Collision Industry Alignment Expert in 90 Minutes 3M Aluminum Repair: Separating the Facts from the Myths Write It Right Best Practices Creating a Culture Where New Hires Succeed Simple Cycle Solutions CCC Opportunity Management Repairing Today’s Vibrant Colors Using Waterborne Technology The ABC’s of Aftermarket Parts, AMI accredited Future of DRPs Welding for Excellence

Mechanical Sessions (T) (T)

(T)

NACE | CARS Show Directory 2014

Event SRS and Safety Systems, Part 1 NEW! Practical Automotive Electronics, Powered by Bosch, Young Technicians Symposium, Part 1 of 4 NAPA TRACS Users Group



10:30 a.m.-12:00 p.m. 140E

1:00 p.m.-4:00 p.m.

140F 140B

1:30 p.m.-4:30 p.m.

142C

(MG) Effective Succession Planning For a Secure Retirement (T) SRS and Safety Systems, Part 2 (T) NEW! Engine Management: GDI, PFI and Diesel Engine Management Schemes Powered by Bosch Young Technicians Symposium, Part 2 of 4 (MG) Creating a Culture Where New Hires Succeed (T) Everyday Lab Scope, Dust it Off and Let’s Get to Work (T) NEW! Technician Challenges in Understanding and Recognizing Feed Gas Anomalies Sponsored by CARQUEST Technical Institute

140F 142B

Time 8:00 a.m.-12:00 p.m.

Location 353 354

1:00 p.m.-5:00 p.m.

354

I-CAR AdD-On Education

Event Vehicle Technology and Trends 2014 Aluminum Exterior Panel Repair and Replacement Hazardous Materials, Personal Safety, and Refinish Safety

Saturday, August 2, 2014 Time 8:30 a.m.-11:30 a.m.

12:30 p.m.-3:30 p.m.

Time 8:00 a.m.-5:00 p.m.

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Location 140C

Mechanical Sessions (T)

140D

(T)

140B

(T)

140C 140D

(T) (T)

140B

(T)

Location 140A

Event How to Diagnose P0420s & P0430s (Catalyst Below Threshold) DTCs NEW! Understanding the Mysteries of Chrysler Diagnostics NEW! Sensor and Acutators Diagnosis and Testing, Powered by Bosch, Young Technician’s Symposium, Part 3 of 4 Effective Use of Diagnostic Resources NEW! Ford EcoBoost, Sync and Integrated Diagnostic System; Ford’s Total Approach From Design to Diagnosis NEW! Braking Technology; ABS, Traction Control and Predictive Braking Operation, Service and Diagnostic Fundamentals, Powered by Bosch, Young Technician’s Symposium, Part 4 of 4

I-CAR Add-On Education

NACE | CARS Show Directory 2014

Event 2015 Ford F-150 Structural Repair Training Course



3M.........................................................18011 3M Center St. Paul, MN 55144-1000 www.3m.com

A A.J. Dralle .............................................23017 1830 W. Mound Rd. Joliet, IL 60436 www.ajdrallefilters.com A.J. Dralle’s auto body products enable shops to provide customers with top-quality paint finishes. Our auto body ceiling diffusion, supply and exhaust filtration products meet or exceed paint booth manufacturers’ filter specifications. A.J. Dralle’s filter lines increase the efficiencies of supply and exhaust systems, enabling our customers to eliminate the source of dirt-related finish rejects, as well as capture overspray paint to meet present emission standards. Abrasives International Group............17004 P.O. Box 41067 Brecksville, OH 44141 www.abrasivesinternational.com ABRN ....................................................17006 24950 Country Club Blvd. North Olmsted, OH 44070 www.advanstar.com ABRN – the leading provider of collision repair industry news and information for half a century – both in print and online! AC Delco ...............................................28018 6200 Grand Pointe Dr. Grand Blanc, MI 48439 www.acdelco.com Adenna, Inc...........................................25014 201 S. Milliken Ave. Ontario, CA 91761 www.adenna.com Protect your hands. Since 1997, Adenna’s synthetic and latex disposable gloves have been the preferred choice for auto mechanics, maintenance and repairs crews who come in contact with grease, oil, gasoline and chemicals. We service our worldwide distributors from three warehouses in North America and one in the U.K., and we support with free samples, print ads, tradeshows and field training. Adhesive Templates.............................25007 4717 Campus Dr. Kalamazoo, MI 49008 www.adhesivetemplates.com Stop by and see how Adhesive Templates can save you and your customers money while

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maintaining OEM quality by allowing you to re-adhere undamaged automotive emblems. Using only 3M factory specified tape, we will provide you with a precisely cut adhesive backing to re-apply your original emblem. Orders are shipped within 48 hours across the U.S. and Canada. Parts can be easily searched and ordered from www. adhesivetemplates.com. First adhesive template free for NACE 2014 participants. Aeromotive Service, Inc........................26015 345 Willard Ave. Elgin, IL 60120 www.aeromotive.us Want to earn mechanical revenue? Stop by our booth no. 26015 at NACE and we will show you how we can save you time, which will earn you mechanical revenue. As specialists in wire harness reconditioning and connector/pigtail supply, we provide you with the parts, tools and training to get the job done quickly. AJRS.....................................................25010 800 Levee Dr. Manhattan, KS 66502 www.ajrs.com AJRS offers nationwide replacement of stolen tires and wheels, both OEM and aftermarket. Network of mobile installation saves from extensive time delays and heavy tow bills! 24- to 48-hour turnaround! All European Auto Supply.....................29015 308 East Parent Royal Oak, MI 48067 www.alleuro.com Established in 1994, All EUROPEAN is a brick & mortar warehouse facility located in Royal Oak, Mich. We have over 50,000 SKUs in stock, ready for same-day local shipment via our fleet of drivers or daily UPS or USPS shipping to the continental U.S. and Canada. Telephone or Internet orders are handled exclusively by our knowledgeable staff of European parts professionals, not off-the-street, catalog-reading order takers! You will get the right parts, the first time.Our people know parts! All Star Auto Lights ..............................23044 38309 Abruzzi Dr. Westland, MI 48185 www.allstarautolights.com All Star Auto Lights has the largest stock of OEM automotive foreign and domestic lights in the U.S. Over 60,000 quality OEM lights in stock, including headlights, tail lights, fog lights and park lights. We have a large inventory of HID/Xenon headlights and a large supply of new OEM BMW, Mercedes, Mazda and











Audi Lights. We ship our lights daily using FEDEX to reach the customer anywhere in the U.S. We have four locations nationwide, including California, Michigan, Tenneesee and Florida. Alloy Wheel Repair Specialists Inc.......30021 3100 Medlock Bridge Rd., Suite 305 Norcross, GA 30071 www.awrswheelrepair.com

group of companies, the AudaExplore, AUTOonline, Market Scan, Sidexa, Informex, Inpart, ABZ, Hollander, HPI and IMS businesses all draw on unique global experience to develop and deliver the latest technologies, market intelligence and best practices on a local level. For more information, please visit our websites at www.exploredata.com and www.audatex.us.

American Express Open .......................31035 200 Vessey New York, NY 10285

Audio Junction Replacement Svc. .......25010 800 Levee Dr. Manhattan, KS 66502

American Honda Motor Co...................26009 1919 Torrance Blvd., 100-5C-6B Torrance, CA 90501 www.honda.com

Auto Body Scheduler Plus....................27043 10322 Perry Highway Wexford, PA 15090 www.kollingerautobody.com

A+ Engineering .....................................25041 17562 Beach St. Grand Rapids, OH 43522 www.aplusengineering.com

Auto Data, Inc.......................................23020 5825 Glenridge Dr., Building 1, Suite 100 Atlanta, GA 30328 www.autodatainc.com

ASE .......................................................32017 101 Blue Seal Drive, S.E., Suite 101 Leesburg, VA 20175 www.ase.com ASE is a not-for-profit certification organization providing independent, nationally-recognized certification credentials for auto technicians, service consultants, parts specialists and other professionals working in car dealerships, independent repair shops, parts stores, collision repair shops and other aftermarket service locations. Information on ASE Certification test content, testing dates, locations and pricing is available at our booth. For more information about ASE, visit www.ase.com.

Benefit Provider AudaExplore, a Solera Company..........21010 15030 Avenue of Science, Suite 100 San Diego, CA 92128 www.audatex.us AudaExplore (formerly the U.S. operations of Audatex North America, Inc. and Explore Information Services) is a leading provider of automotive claims, underwriting and information solutions to the insurance carrier, repair shop and government agency markets. AudaExplore is a business unit of Solera Holdings, Inc., the leading global claims solutions provider serving the automotive industry. Solera provides world-class claims, underwriting and information solutions that help customers automate their processes; managing millions of claims each year efficiently and effectively, and resolving billions of dollars in claims settlements. As part of the Solera

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Autobody News ....................................20041 5850 Avenida Encinas, Suite E Carlsbad, CA 92008 www.autobodynews.com Autobody News is the leading regional collision repair monthly news magazine that body shop owners and managers have trusted and relied on for over 32 years. Our 5 regional editions – Western, Southwest, Southeast, Northeast and Midwest – cover over 90% of the collision repair market (41,500+ body shops), in the 5 largest regional markets. Our website www. autobodynews.com is updated daily, and our bi-monthly eNewsletter is emailed to over 35,000 opt-in subscribers each month. Automotive Art Refinish Products .......22043 1361 NW 155th Dr. Miami, FL 33169 www.automotiveartpaints.com Automotive Art is a high quality European Refinish Paint line with superb color matching at an affordable price and is low-VOC compliant. We offer a complete range of body fillers, primers, clears, paint-related and detailing products. Automotive Art is sold in over 60 countries but is new to the U.S,. and seeking jobbers for our world-class paint line that will be more profitable for your business. Automotive International/Valugard .....31033 8855 Blue Ash Rd. Cincinnati, Ohio 45242 www.valugard.net 40-year old company introducing for the first time the "SNAKE" aerosol cavity wax wand for the hard-to-get to areas to apply VALUGARD Cavity Wax. Also the OEM-approved ETR Kit



which is a permanent repair for all auto trim parts. Complete line of waxes, polishes and compounds. Check out the Show Specials! Automotive Recyclers Association ......21043 9113 Church St. Manassas, VA 20110 www.a-r-a.org Since 1943, the Automotive Recyclers Association (ARA) represents an industry dedicated to the efficient removal and reuse of “green” automotive parts, and the proper recycling of inoperable motor vehicles.

ASA.......................................................24000 8190 Precinct Line Rd., Suite 100 Colleyville, TX 76034-7675 www.asashop.org Representing automotive service and repair professionals, ASA is the largest association of its kind and the sponsor of ASRW, NACE and CARS. ASA advances professionalism and excellence in the automotive industry through education, legislative representation and member services. Automotive Training Institute ..............31018 705 Digital Dr., Suite V Linthicum, MD 21090 www.autotraining.net ATI has been helping thousands of automotive repair shop owners increase their profits, reduce stress and grow their businesses into the companies of their dreams. ATI is the industry leader in coaching, providing expert management and consulting services through one-day owners events and an all-inclusive 30-month Re-Engineering Program. If you need training, coaching or a state-of-theart business model, ATI has the systems to help make the changes you want right away. Automotive Video.................................32036 6280 Arc Way Fort Myers, FL www.auto-video.com Automotive Video Inc., founded in 1994, is a leader in providing automotive technicians with technical and professional certification education. Our vast training library is constantly growing and being updated in order to offer the most current and comprehensive technical and management training programs on the market. Training courses are available on DVD with books and manuals, and through AVI OnDemand our online learning center.. AVI operates an in-house video production facility, which includes state-of-the-art equipment, a talented production team and relationships with a variety of top instructors. We aim to meet the interests of industry associations, wholesale and resale vendors, equipment manufacturers, schools and edu-

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NACE | CARS Show Directory 2014

cators, and anyone else who has an interest in promoting our educational products. AVI joined the Babcox Media Inc. portfolio of properties in January of 2012 adding to Babcox Media’s portfolio of media properties and marketing services. Autoshop Solutions, Inc. ......................30013 942 Windy Rd. Apex, N.C. 27502 www.autoshopsolutions.com Autoshop Solutions is an award-winning Internet marketing agency dedicated to creating websites and providing Internet marketing solutions for the automotive industry. We take pride in working only within the automotive aftermarket vertical. Since 2005, we have helped thousands of auto shops and organizations grow their business using award-winning websites, SEO, certified Google AdWords campaigns, email marketing, social media, direct mail and custom video. Autotron Induction Heating Systems ..28047 1745 Overland Ave. Warren, OH 44482 www.autotronheater.com Autotron Induction Heating Systems save collision pros and shops thousands of dollars per year in R&I costs. Quickly remove and reuse windows without cutting or collateral damage. Remove and reuse side moldings and composite panels. Flameless heat seized fasteners and linkages. Conduct paintless dent repair. Stress relieve chassis. Rapidly cure paint, primer and body fillers. Effortless remove urethane bed linings/coatings. Reduce consumables. Improve quality and turnaround time.

Benefit Provider AutoZone Parts, Inc..............................27015 www.autozone.com AutoZone is a premier aftermarket parts supplier with the best products and warranties in the industry! Come by our booth and see our new PROPOWER Battery Program launching at NACE/CARS! ALLDATA is the leading provider of OEM service and repair information to the professional automotive service and collision industries. Trusted worldwide by over 300,000 technicians in 80,000 shops. Auveco Products ..................................26036 100 Homan Dr. Cold Spring, KY 41076 www.auveco.com Auveco has the world's largest selection (packaged & bulk) of automotive body hardware and specialty fasteners for domestic



and import vehicles. Our product line includes tapping screws, body bolts, license plate fasteners, standard and metric fasteners, speed nuts, shims, retainers, push-type retainers, weatherstrips, rivets, electrical accessories, door hinge pins and bushings, tees, connectors, push-on retainers, hose clamps, nylon nuts, moulding clips, AuvecoPak retail packages and much more.

Axalta Coating Systems.......................18000 2001 Market St., Suite 3600 Philadelphia, PA 19103 www.axaltacs.com Axalta Coating Systems is a leading global provider of liquid and powder coatings to automotive, transportation, general industrial, architectural and decorative customers. Doing business in more than 130 countries, Axalta operates 35 manufacturing centers, seven R&D facilities and 42 customer training centers. Axalta will continue to build on more than 145 years of experience in the coatings industry. For more information, visit www.axaltacoatingsystems.com

B

Babcox Media...........................26039/32020 3550 Embassy Pkwy. Akron, OH 44333 www.babcox.com With all of the sophisticated technology in today’s vehicles, repair shops are focusing their efforts on the services they are best suited to provide, both profitably and professionally. The Babcox TechGroup mirrors this service concentration with three monthly publications — Brake & Front End, ImportCar and Underhood Service. The Babcox TechGroup reaches 100,100 individual repair shops, and each repair shop is provided with one magazine, eliminating duplication: One Magazine, One Shop!

Bartec USA, LLC ...................................28016 44231 Phoenix Dr. Sterling Heights, MI 48314 www.bartecusa.com Bartec USA are the industry leaders when it comes to TPMS. Only Bartec has the all-inone TPMS Tool, the Tech400SD!

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BASF – The Chemical Company ..........18008 100 Park Ave. Florham Park, N.J. 07932 www.basf.us See BASF at NACE in booth no. 18008, where you'll find the automotive refinish experts at BASF ready to talk with you about the leading waterborne technology in the market as well as our business management services -- Advanced Process Solutions and VisionPLUS. Whether it's the world-class finish of Glasurit 90-Line or the value and versatility of R-M Onyx HD, BASF has you covered. See BASF at NACE to learn more or visit www.basfrefinish.com. BG Products, Inc...................................30037 740 S. Wichita St. Wichita, KS 67213 www.bgprod.com BG drives profitability to the service drive with a complete menu of automotive maintenance services. BG manufactures lubricants and equipment for the automotive and fleet facilities. Services include: coolant, transmission, brake, driveline, oil, climate control, power steering and fuel. Blackburn’s Hubcap & Wheel Solutions ..............................................29039 8190 Roll And Hold Pkwy. Macedonia, OH 44056 www.blackburnwheels.com Blowtherm USA ....................................26047 28835 Chardon Rd. Willoughby Hills, OH 44092 www.blowtherm-usa.com Nearly 60 years have passed since Blowtherm took its first steps into the world of paint refinishing spraybooths, prep stations and mix rooms. During this time, successions of new innovative solutions and investments in technology have characterized our history, marking significant contributions to the evolution of this industry. We continually improve our products and invest in new resources with a focus on energy efficiency, quality, performance and longevity of our equipment.

Bolt Buster............................................25018 315 Fairbank St. Addison, IL 60101 www.boltbusterinc.com Bolt Buster International Patented and Built In America, Bolt Buster torchless heat induction tool is a portable handheld high frequency in-



duction tool which produces over 1000 watts of power to heat anything metallic faster and safer than a torch. Our goal is to provide more value and affordability without compromising workmanship. Come see us for live demonstrations. Bolt On Technology.............................28013 102 Robbins Rd. Downingtown, PA 19335 www.boltontechnology.com BOLT ON TECHNOLOGY's suite of more than a dozen add-on automotive software solutions fully integrates with leading shop management systems, affording the software developer opportunities to serve thousands of repair shops across the U.S., Canada, South America and Guam. Mitchell 1 (a Snap-On Tools company), has licensed 3 of the most advanced products. In addition, Bolt On has partnered with some of the largest companies in the business, including Automotive Training Institute, CARFAX and AutoMD. Bond Corp.............................................23019 4237 W. Ann Lurie Place Chicago, IL 60632-3921 www.bondcorp.com Crystal tack cloth – for a crystal clear finish. Waterborne paint compatible! Bonding Solutions................................23043 3703 W. Parkway Blvd. Salt Lake City, UT 84120 Bosch/Crash Data Group .....................22046 41769 Enterprise Circle North, Suite 103 Temecula, CA 92590 www.cdr-system.com The Bosch CDR Tool provides valuable vehicle crash data that has proven to be valuable information in the insurance claims process and to automotive collision centers. Professionals may use this crash data to better evaluate the claim and the condition of the vehicle to be repaired. Boss Products USA/RapidFix ..............28006 6470 Grand Haven Rd. Norton Shores, MI 49441 www.rapid-fix.com RapidFix can produce high-strength bonds in seconds. The RapidFix adhesive dries crystal clear and bonds most material instantly. Some of these materials are rubber, metal, plastics, copper, aluminum, steel and most plastics. RapidFix welding powder is used with the adhesive to repair all types of holes, cracks and gaps and can produce a strong weld seam to support the repair, just like solder or a welded joint. RapidFix can be instantly drilled, filed, sanded and painted immediately. Business Information Group ................22042 80 Vallybrook Dr. Toronto, ON M3B 2S9

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NACE | CARS Show Directory 2014

The Automotive Group publishes Canada's leading automotive aftermarket trade magazines: Jobber News Magazine for the distribution sector, SSGM for independent repair outlets, Bodyshop Magazine for the collision repair sector, and l'automobile for the French speaking aftermarket in Canada. Online at www.autoserviceworld.com and www.bodyshopbiz.com

C Cansto Coatings LTD............................26016 5885 Landerbrook Dr., Suite 140 Mayfield Heights, OH 44124 www.cansto.com Since 1932, over 100 million gallons of paint and coatings have been manufactured for commercial, industrial and residential needs. Capital For Merchants..........................26043 250 Stephenson Hwy. Troy, MI 48083 The smart and easy alternative to traditional bank loans. A merchant cash advance from Capital for Merchants lets you build your business as you’ve always envisioned. Get money for your business without the costly fees and strict qualifications of bank loans. We have several plans available that are ideal for auto shops. If your business sells to auto shops, ask about how we can help you to increase your sales volume – today!

Benefit Provider CarCareONE..........................................21044 950 Forrer Blvd. Kettering, OH 45420 www.gecapital.com CarCareONE by GE Capital provides easy and convenient consumer credit card financing for your customers that enables you to perform the services and repairs they need. CarCareONE offers financing solutions for collision and repair deductibles; service and maintenance; tires and wheels; and parts and accessories – at rates competitive to bankcards. Offering CarCareONE credit allows you to create customer loyalty, increase service sales and build a relationship of trust and satisfaction.



Carlex www.carlite.com Car-O-Liner Co. ....................................21004 29900 Anthony Dr. Wixom, MI 48383-3600 www.car-o-liner.com Car-O-Liner is a global manufacturer of certified equipment solutions including frame alignment systems, no-slip anchoring systems, point-to-point electronic measuring referencing data for virtually every vehicle on the road; wireless estimating systems, automatic welding systems, equipment storage systems and a suite of products approved for aluminum repair. Superior solutions plus the industry's most knowledgeable Distributor support - the reason we are trusted by OEMs around the world. Car-Pak Manufacturing .......................26036 560 Kiats Blvd. Troy, MI 48393 www.carpak.com Car-Pak is a master distributor of component parts including: auto body hardware, special application fastening devices, standard fasteners, electrical wiring harnesses, electrical connectors and terminals, windshield molding, attaching parts door and interior trim attaching parts, exterior molding and trim retainer and clips. Car-Part.com........................................29036 1980 Highland Pike Fort Wright, KY 41017 www.car-part.com Car-Part Pro is a new search engine designed specifically for the professional repairer. Buyers easily select parts with delivery times that meet their cycle time deadlines. Car-Part’s exclusive SmartVin Technology eliminates incompatible parts. Users have access to realtime inventory, warranties, preferred suppliers and recycler certification.

Benefit Provider CCC Information Services ....................21000 222 Merchandise Mart Plaza, Suite 900 Chicago, IL 60654-1105 www.ccc.cccis.com CCC Information Services Inc. is a leading supplier of advanced software, communications systems, Internet and wireless-enabled technology solutions to the automotive claims and collision repair industries. Its technology-based products and services optimize

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efficiency throughout the entire claims management supply chain and facilitate communication among approximately 21,000 collision repair facilities, 350 insurance companies, and a range of industry participants. CCG Products .......................................26014 117 W. 29th St. Charlotte, N.C. 28206 www.ccgproducts.com With an extensive line of automotive paint products, Carolina Coatings Group supplies the demands and interests of today's growing automotive industry. From R&D to private labeling, we manufacture the solutions necessary to complete your automotive aftermarket needs. Receive the dependability, quality and excellence you should expect from a paint manufacturer. Cebotech, Inc........................................17030 1757 Nova Rd., Unit 109 Holly Hill, FL 32117 www.cebotechusa.com Cebotech has been serving the collision repair industry for 29 years. Cebotech specializes in welding and metal joining equipment from Smart technology resistance spot welders, to Aluminum Pulse mig and stud welders, plasma cutters, SPR Rivet guns, and aluminum work stations. If you have a single bay shop or an MSO, we have the right program for you. From Audi to VW, and Ford to Ferrari, we have the most OEM approvals. If you are a distributor looking for a welder line, visit us at booth no. 17030. Celette Inc. ...............................26033, 17028 1142 N. Main St. Lombard, IL 60148 www.celette.com Celette has been evolving alongside OEM automobile makers to develop the most advanced and most accurate structural repair equipment possible.Our focus is to provide the collision repair industry with straightening equipment and dedicated fixture sets that hold the right parts of a damaged vehicle are controlled and verified, enabling fast and efficient repairs.We offer training and other needed equipment: Universal Electronic Measuring Systems, Lift and Light Pull Machines, heavy-duty vehicle repair equipment and more Center for Car Donations......................27046 1445 NW Portland Bend, ORÂ 97701 Your referral of an unwanted car, running or not, to Warrior Foundation/Freedom Station can help send an injured soldier home for the holidays, provide a safe place to recover or purchase a wheel chair for a warrior who's lost a limb. Come by booth no. 27046 to pick



up fliers to take back to your shop or a rubber ducky to take home. Visit Warriorfoundation.org or centerforcardonations.com. We need your help and a simple referral to your clients can make all the difference to our returning soldiers.

Certifed Auto Parts Association...........20018 1000 Vermont Ave. NW, Suite 1010 Washington, D.C. 20005 www.capacertified.org The Certified Automotive Parts Association, founded in 1987, is the nation’s only independent, non-profit, certification organization for automotive crash repair parts whose sole purpose is to ensure that both consumers and the industry have the means to identify high quality parts via the CAPA Quality Seal. CAPA is an ANSI accredited standards developer for competitive crash repair parts. CHEMICAR USA....................................24041 670 New York St. Memphis, TN 38104 www.chemicar.com Our range of high quality products includes innovative water based coatings, autobody undercoating, airdrying equipment, sprayguns and car detailing products. We carry superior quality brands, such as Tekton, Total Coat, Follex and Optimum. Our product line only includes items that can improve the customer's bottom line. CHEMICARusa products are designed to increase profits by either improving the quality of the work performed, reducing the production time or by product savings. Chief Automotive Technologies ...........20021 996 Industrial Dr. Madison, IN 47250 www.chiefautomotive.com The Chief Difference – it's not just about time, it's about choices. Chief not only builds the world’s most advanced and productive collision repair equipment – we build world-class relationships as well. This process begins by getting to know you – your needs, goals and concerns. It is only then that Chief can put its vast technical resources and industry knowhow into designing and building products you told us you need.

Chrysler Group, LLC .............................29026 1000 Chrysler Dr. Auburn Hills, MI 48326-2766 www.chryslergroupllc.com Original equipment collision parts for Ram, Dodge, Chrysler and Jeep vehicles. Use authentic Mopar Collision Parts!

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Benefit Provider Cintas ...................................................31019 P.O. Box 625737 Cincinnati, OH 45262 www.cintas.com Cintas Corporation (NASDAQ: CTAS): Headquartered in Cincinnati, Cintas Corporation provides highly specialied services to over 800,000 businesses of all types throughout North America. Cintas designs, manufacturers and implements corporate identity uniform programs and provides entrance mats, restroom supplies, promotional products, first aid and safety products, and fire protection services. Claims Management Magazine ...........28046 4100 South Hospital Drive, Suite 209 Plantation, FL 33317 www.theclm.org For more than 57 years, Claims has been dedicated to “Covering the Business of Loss” for property and casualty insurance professionals. Claims’ mission is to report and analyze disasters, insurance crime, emerging trends, regulatory, judicial and legislative changes, and provide expert advice and educational articles covering techniques for handling insured losses. Contact: Harry Rosenthal, Publisher hrosenthal@sbmedia. com or visit www.claimsmag.com

Collision Repair Magazine ...................28041 645 Ossington Ave. Toronto, Ontario M6G 3T6 www.collisionrepairmag.com Collision Repair magazine is the authoritative voice of what is going on in the Canadian auto repair and aftermarket. Our mission is to connect collision repair experts, insurers and the manufacturing supply chain. Collision Repair magazine brings focused, relevant and current information through articles, profiles, trends and breaking news. Collision Services Inc. ........................22022 1050 Dale Dr. Hudson, IA 50643-0599 www.collisionservices.com Provider of labor-saving tools and equipment, management/workflow products, and promotional products to the autobody industry. Corrosion Free of North America........21047 116 Gillingham Dr. Brampton, Ontario, Canada L7A1C5 www.corrosionfree.com



Corrosion FREE is the maker of RUST CURE Formula 3000. Stops rust and corrosion on all metals. Protects vehicles from salt and 'Brine' de-icing fluids. Lubricates and inhibits rust. Safe, No-Drip, Non-Hazardous, VOC FREE, Teflon FREE, Silicone FREE- Highly Polar technology binds RUST CURE to metals and remains soft and pliable. Self-healing. Crest Industries, Inc. ............................22020 4725 Highway 28 East Pineville, LA 71360 www.crestoperations.com Seam Sealers, Solvents, Adhesives, One and Two-Part Urethanes, Two-Part Epoxies, Clearcoats/Primers/Reducers, Aerosols, Premium Body Fillers/Glazes, Paint Aids, Hardware Systems and Shop Aids. CRP Automotive ...................................29005 35 Commerce Dr. Cranbury, NJ 08512 www.crpautomotive.com FERTAN, brought to you by CRP Automotive, doesn't cover up rust, it penetrates deep to dissolve it from the inside out. FERTAN Rust Converter has proven over the last 30 years to be one of the best ways to eliminate rust from automotive surfaces. Its unique process converts loose rust to a powder that can be easily washed off, leaving a stable inert surface, which is safe from further rusting. FERTAN is safe, non-toxic and environmentally friendly.

D Dedoes Industries ................................22017 1060 W. West Maple Rd. Walled Lake, MI 48390 www.dedoes.com Manufacturer of paint mixing, storage and dispensing products as well as a wide array of cabinetry and other accessory items. DEG.......................................................23042 P.O. Box 615 Penfield, NY 14526 www.degweb.org Database Enhancement Gateway (DEG) is an initiative that was developed to help improve the quality and accuracy of collision repair estimates, through proactive feedback from the collision repair industry and other “end users� to the Information Providers that supply the databases for the various estimating products. The DEG is equally funded and maintained by Automotive Service Association (ASA), Alliance of Automotive Service Providers (AASP) and Society of Collision Repair Specialists (SCRS). Delta Kits, Inc. ......................................25013 1090 Bailey Hill Rd., Suite A Eugene, OR 97402 www.deltakits.com Family owned and operated since 1984, Delta

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Kits specializes in high quality windshield repair and headlight restoration products at affordable prices. Our industry-leading tools, resins, and equipment are preferred by professional windshield repair and headlight restoration technicians worldwide. Delta Kits customers are provided with outstanding customer service. Our friendly and knowledgeable staff provides quick and accurate answers to all your windshield repair and headlight restorations.

Benefit Provider Demandforce, Inc. ................................30015 22 4th St., 12th Floor San Francisco, CA 94103 www.demandforce.com Demandforce is a complete marketing and communications platform to fit your shop needs.Whether it is review collection, filling your bays or sending out automated maintenance reminders, Demandforce can help. We know running your shop doesn't leave a lot of time to think about long-term marketing strategies, so we take care of that for you. Dent Fix Equipment ..............................24018 1611 W. 135th St. Gardena, CA 90249-2505 www.dentfix888.com Since 1979, Dent Fix Equipment and Spitznagel Specialty Tools have been providing collision repair technicians with the highest quality and innovative equipment tools. Please explore our website. DeVilbiss Automotive Refinishing .......24039 11360 S. Airfield Rd. Swanton, OH 43558 www.autorefinishdevilbiss.com DeVilbiss Automotive Refinishing (www. autorefinishdevilbiss.com) is a leading global designer and manufacturer of equipment and productivity products for the refinishing market. DeVilbiss offers a broad range of solutions including spray guns and systems, disposable paint cups, air filtration and regulation, surface preparation and clean spray booth products and more. DHI Equipment .....................................20014 41216 Vincenti Ct. Novi, MI 48375 www.dhiequipment.com DHI Equipment is a full-service spraybooth supplier including sales, installation, service and maintenance of Global Finishing Solutions equipment. We sell and service Pro Spot welders, Chief Automotive equipment, Becca gun washers and recyclers, MO Clamp and Air Flow Technologies filters.



Disco Automotive Hardware...............24021 P.O. Box 858 Sulphur, OK 73086 www.discoautomotive.com Disco Automotive Hardware is a large volume distributor with over 100 years experience of automotive clips and fasteners, industrial products, Grade 8 fasteners, Electrical Terminals, Ty Wraps, Assortments, Shims, Nylon and Speciality Rivets, push in Retainers, Extruded "U"clips, Automotive Bulbs, and large and small storage trays and cabinets. Duncan Systems, Inc. ..........................31037 29391 Old U.S. 33 Elkhart, IN 46516 www.duncansys.com Duncan Systems’ RV Damage Estimating System – the industry standard in providing automated damage estimate generation for the Recreational Vehicle industry. Since 1992, Duncan Systems, Inc., has been the unparalleled industry leader in manufacturing, damage estimating and repairing RVs. We also provide RV Education Services. Distributor of RV windshields, side windows, heavy truck glass, van coversion glass, classic car glass, Dow urethanes, silicones and sealants. Dustless Blasting .................................29041 5711 Schurmier Rd. Houston, TX 77048 www.dustlessblasting.com The Dustless Blasting system is the latest technology in abrasive blasting. Our system mixes water and blast media inside the blast tank to increase energy while reducing friction and heat. This means extra fast coating removal with no warping. This system easily removes paint, primer, body filler and rust extremely quickly. Strip the outside of an average car in less than two hours. The water in this system suppresses dust, making this process more eco-friendly than traditional dry blasting.

E Enovative Technologies .......................29047 9748 Stephen Decatur Highway #201 Ocean City, MD. www.enovativetech.com Enterprise Rent-A-Car..........................24007 600 Corporate Park Dr. St. Louis, MO 63105 www.enterprise.com Collision repair centers use Enterprise RentA-Car’s exclusive ARMS Automotive Suite of Products to facilitate communications with insurance companies and customers. The ARMS Automotive Suite of Products features rental reservations, repair status updates; reporting that includes daily cycle time forecasting, month-to-date summary, market

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average cycle time and insurance company cycle time by shop; and customer notification via text or email that can be set up on an automated or manual basis. Equipment Street..................................30019 814 Highway A1A North, Suite 205 Ponte Vedra Beach, FL 32082 www.equipmentstreet.com Equipment Street is an online marketplace for buyers and sellers of automotive equipment to meet and transact business. Every aspect of the equipment acquisition process is integrated into the offering so that the entire transaction can be completed “on-site.” On average, our buyers save 30% or more on their equipment purchases while significantly reducing the time it takes to find and procure equipment. Buyers can also finance their purchases through a variety of affordable payment plans. Estify.....................................................30004 346 Kanan Rd. #202 Oak Park, CA www.estify.com Stop wasting time rekeying, line matching, duplicating estimates or whatever you want to call it. Estify is here to remove that headache from your business so you can focus on what matters most. Let Estify take care of the tedious, time-consuming work that you shouldn’t have to be doing. Just upload any estimate you need rekeyed to your Estify account and it will be imported into your estimating platform of choice. It’s that simple! Sign up for Estify and you could win a new 2014 MOTORCYCLE! Euro Spray Technology ........................17009 711 East 9th Place, Unit B Los Angeles, CA 90021 www.mgdistributor.com Euro Spray Techno a professional manufacturer of air spray guns, tools and paint accessories business line, supplying high quality products and excellent service. Industrial and automotive markets are the main goals of M.G. Distributor INC. Eurovac Inc...........................................29045 116 Buttermill Dr. Concord, Ontario, Canada L4K 3X7 www.mgdistributor.com www.eurovac.com Eurovac is a manufacturer and distributor of portable and central dust and fume extraction systems. We will be exhibiting our new portable wet mix dust extractor and welding fume extractor which are approved by Ford for the repair of their 2015 F-150 truck. Evercoat................................................22041 6600 Cornell Rd. Cincinnati, OH 45242 www.evercoat.com ITW Evercoat, the market leader in automotive



and marine polyester fillers and putties. Evercoat manufacturers polyester fillers, putties, DTM polyester primers, resins, epoxy adhesives and seam sealers. Evercoat also carries a complete line of urethane primers, clearcoats, sandpaper, sheeting and automotive cleaning products. Exportitonline, Inc. ...............................28007 1499 SE Tech Center Place #170 Vancouver, WA 98683 www.exportitonline.com Introducing the first and only application to convert all of your estimating files and send them directly into QuickBooks. Export-It's Estimating QuickBooks Interface or EQI is an intuitive link between your estimating platform and QuickBooks. NOT another management system, with EQI you will get: a low cost alternative to a management system; not tied to any specific estimating system; extremely easy to use NO TRAINING REQUIRED; customized to use your current QuickBooks accounts and items. EZPartOrder.com ..................................29014 1961 55th Ave. Dorval, QC H9P1G9 www.ezpartorder.com

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Benefit Provider Federated Insurance ............................32031 121 E. Park Square Owatonna, MN 55060-0328 www.federatedinsurance.com

FenderBender .......................................32026 1043 Grand Ave. #372 St. Paul, MN 55105 www.fenderbender.com ®

FinishMaster www.finishmaster.com

Ford Motor Company ...........................18026 P.O. Box 6248 Dearborn, MI 48126 www.ford.com

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Continuing the launch of the 2015 F-150 – re-designed with a high-strength steel frame and a body constructed with military-grade aluminum alloy—the Ford exhibit features a cutaway F-150, a showcase of bare aluminum-alloy body parts, and collision repair information on the new F-150—including design-for-repairability aspects, enhanced service information, the National Body Shop program, available training courses and recommended tools and equipment for repairing the vehicle. FS-Curtis ..............................................31032 1905 Kienlen Ave. St. Louis, MO 63133 www.fscurtis.com FS-Curtis compressors have a worldwide reputation for quality, and it comes from a dedication that dates back more than 150 years. Since the very beginning in 1854, FS-Curtis has been committed to building reliable, highperforming products backed by honest, personal customer service. For reciprocating air compressors, rotary screw air compressors and other industrial equipment, FS-Curtis is the proven choice.

G Garmat..................................................28032 1401 West Stanford Ave. Englewood, CO 80110 www.garmat.com For over 25 years, Garmat has been a leading supplier of automotive paint spraybooths and refinish equipment. Manufactured in Englewood, CO, Garmat Paint Booths are known for their reliability and dependability, offering years of trouble-free service. Garmat has equipment designed for any size shop and any size budget. Downdraft, Semi-Down, CTOF, Open Face, Waterborne Solutions, Paint Booth Accessories. Gates Corporation ................................31015 1551 Wewatta St. Denver, CO 80202 www.gates.com The Gates Corporation is a global, diversified industrial company that provides advanced power transmission and fluid transfer solutions in five key end market segments: Energy/Exploration/Extraction, Infrastructure & Agriculture, Transportation, Automotive, and Process & Specialty. As an engineering leader with a strong foundation in research and development, Gates is committed to advancing the science of motion performance by developing safe, forward-thinking products, services, systems, and solutions, as well as fostering long-term customer and employee relationships. Headquartered in Denver, CO, Gates employs over 14,000 people across 106 locations in 30 countries.



Genuine GM Parts ................................26018 P.O. Box 33170 Detroit, MI 48232-5170 www.gm.com Glass Doctor.........................................26044 102 N. University Parks Dr. Waco, TX 76707 www.glassdoctor.com With Glass Doctor’s proprietary franchise management systems, our glass doctor franchisees can learn how to find new customers, gain market share over local competition, and operate a profitable and sustainable glass repair franchise. Glass Doctor’s portfolio of services includes services for home glass repair, shower and bath repair, auto glass repair, and glass repair for business emergencies. GlasWeld Systems, Inc.........................25019 20578 Empire Dr. Bend, OR www.glasweld.com GlasWeld - the industry leader in windshield repair, glass scratch removal and headlight restoration worldwide. From its three areas of expertise – equipment, customer service, and training – GlasWeld has been servicing professional glass repair technicians for over 30 years. GM OEM Parts......................................28044 26125 Van Dyke Center Line, MI 48015. www.edrinke.com

Goffs www.goffscurtainwalls.com Goliath Carts, LLC.................................20047 P.O. Box 891210 Temecula, CA 92589 www.goliathcarts.com At Goliath Carts, we make tools for working smarter. Meticulous disassembly starts with our G1 estimating cart, our parts racks and teardown cart. We have products for every department in the shop including our P1 Painters Toolbox, and our D1 Mobile Detailing Cart. We have a line of secure products which include our PG1 Paint Gun Locker, our L1 Laptop Locker and our K1 Key Locker. See all of our products online at www. goliathcarts.com

H H & H Industries ...................................17008 5400 State Route 93N Oak Hill, OH 45656-9361 www.hhindustriesinc.com

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50 years of lighting experience. We have state-of-the-art, energy efficient, full spectrum lighting. Ask about a free energy audit. H&S Autoshot.......................................27014 49 Mountainview Rd. N. Georgetown, Ontario, Canada L7G 4J7 www.hsautoshot.com H&S Autoshot manufactures world-class stud welders, associated tools and accessories and paint curing lamps which have been designed and built for the professional collision repair industry. H&S products are widely considered the leader in the market in our product categories. Our products include Uni-Spotter stud welders and accessories and paintless dent repair tools for steel and aluminum. Cure-Tek paint curing lamps are short wave infrared and ultraviolet meant for the new UV coatings. Hella, Inc...............................................31017 201 Kelly Dr. Peachtree, GA 30269 www.hellausa.com Hella, Inc., located in suburban Atlanta, GA, is the North American aftermarket sales and distribution headquarters for Hella KGaA Hueck & Co. Hella, Inc. provides world-class aftermarket and special OE support to automotive, marine and heavy-duty accounts in the U.S., Canada and the Caribbean. For more information, visit www.hellausa.com. Herkules Equipment Corp. ...................26013 2760 Ridgeway Court Walled Lake, MI 48390-1662 www.herkules.us Herkules is a U.S. manufacturer of equipment for improving productivity and safety in collision repair shops, and other automotive aftermarket shops. Products include: Paint Gun Washers for thorough cleaning of waterborne and solvent spray guns, including our latest G45 FastTrack; Sparkle Clean spray gun cleaning solvent in an aerosol can; Air Jacks; air-operated vehicle lifts with low profiles; crushing equipment for aerosol cans, paint cans and oil filters; parts carts; and work stands.

I

I-CAR ....................................................24033 5125 Trillium Blvd. Hoffman Estates, IL 60192 www.i-car.com I-CAR will offer multiple training courses at NACE, including the 2015 Ford F-150 Structural Repair Training Course (FOR06)! Visit the OEM Main Stage to hear from technical leaders at Ford, Corvette, Honda, BMW, Abaris,



and I-CAR on advanced technologies and repair topics. And don’t miss out on the action at the Demo Zone where you can listen to live presentations on aluminum repair, welding techniques and advanced technologies. Visit I-CAR booth no. 24033 for more information!

Benefit Provider Identifix ..............................................30003 2714 Patton Rd. Roseville, MN 55113 www.identifix.com Identifix is a leading source for vehicle diagnostics, OEM service & repair information and Factory Scheduled Maintenance plans with our award-winning online tool, DirectHit. Direct-Hit’s database of vehicle symptoms, short-cut tests and confirmed fixes streamlines the diagnostic process, while genuine OEM repair information helps you finish the job with speed, accuracy and confidence. Ikotec USA Inc. ...................................30017 11171 D. Peray Highway Wekford, PA 15090 www.ikotecusa.com Ikotec USA is a manufacturer of unique profit-building, time-saving quality tools. Our newest tool, the Electro Power, is a batteryoperated, self-contained Port O Power that will install/remove self piercing rivets. Our signature product is the Ikotec 3000 an all electric portable wheel lift with a capacity of 6,000 lbs. Induction Innovations, Inc..................26000 1175 Jansen Farm Ct. Elgin, IL 60123 www.theinductor.com Manufaturer of the patented Invisible Heat System, The Inductor.With models Max and Pro Max serving the autobody repair industry. Keep your profits in-house with the Glass Blaster. Reduce expenses by increasing the amount of salvageable parts removed with the Fast-Off. Increase your heating accuracy with the Rosebud. Reduce your labor costs with the Concentrator. Stop collateral damage created by your torches with the MiniDuctor II. Demonstrations at booth no. 26000. Infinity 3D Laser Measuring ...............24036 5251 W. 74th St. Minneapolis, MN 55439 www.infinity3dlaser.com Your Best Solution for Blueprinting and Structural Repair for Cars and Light Trucks.

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LEADERS IN PARTS AND SERVICE SELLING SYSTEMS FOR 24 YEARS.

Powered by

Infomedia ...........................................28005 2081 Columbiana Rd. Birmingham, AL 35216 www.infomedia.com Infomedia - makers of Auto PartsBridge, Microcat, and Superservice. Auto PartsBridge is a powerful online parts ordering system powered by the Microcat Electronic Parts Catalog (EPC). With Auto PartsBridge, both dealers and body shops access the same VIN specific part data and illustrations. This enables a competitive advantage of using genuine OE parts at aftermarket prices. Insurance Auto Auctions ....................28039 Two Westbrook Corporate Center, Suite 500 Westchester, IL 60154 www.iaai.com Insurance Auto Auctions, Inc. (IAA) combines live and live-online auctions to assist vehicle buyers and sellers with processing and acquiring total loss, recovered theft, fleet lease, donation and rental vehicles. International Epoxies & Sealers..........25008 30241 Commerce Dr. San Antonio, FL 33576 www.internationalepoxies.com Manufacturer and distributor of Epoxies, Seam Sealers, Panel Bonding, Foams, Adhesives, Aerosols, Molding Tapes and Primers, Plastic Repair, Plastic Stapler, Plastic Welder, Spot Weld Bits and Lube, Welding Blankets, Ect. for the transportation aftermarket. For Distributor, Jobber, Salesperson and Private Label Interest, contact Jerry at 941-3509796 or 1-800-451-7206 ext.109

K

KPA Karajen Corp. - BoothBox...................26046 95 Noll St. Weukegan, IL 60085 Karajen Corp- BoothBox Products will increase painter efficiency and minimize time and material waste. Our unique products help with the day-to-day repetitive tasks of painting and preparing cars/parts for paint. Anytime there's unneeded repetition of movement or motion inefficiency, Karajen usually has the solution with its innovative



and well-designed products. See our product line to find the best products that will help your paint shop.

L Lancer Insurance Company .................17010 70 West Park Ave. Long Beach, N.Y. 11561 www.lancerinsurance.com Lancer Insurance Company’s auto rental program specializes in providing the insurance coverages needed by entrepreneurial collision and body shop owners to get into the profitable vehicle rental business. Rather than referring clients to a local auto rental firm, collision shops can rent their own replacement vehicles and keep the rental profits in house. Let Lancer help you navigate through the details of establishing your own auto rental fleet today! LED GreenLight International LLC........32032 4115 Challenger Way Caldwell, ID 83605 www.ledgreenlightint.com LED Green Light International designs and manufactures state-of-the-art LED lights specifically targeted for applications where high-quality precision lighting impacts a company's bottom line profitability. We make LED lamps for Paint Inspection Booths for automotive manufacturers. The lamp is an 8 foot, 40 watt, 94 CRI, 5000K, T8 lamp that is warranted at 7 years at full replacement non-prorated and rated at 100,000 hrs. They also come in 4-foot T-8 lamps. LKQ Corp. .............................................17000 500 West Madison St., Suite 2800 Chicago, IL 60661 www.lkqcorp.com The nation's leading OEM recycled and aftermarket replacement parts source. OEM recycled collision and mechanical assemblies, including a complete line of remanufactured engines and transmissions. Aftermarket coverage includes CAPA and Keystone's Platinum Plus fenders, bumpers, hoods, grilles, cooling, lighting, reconditioned aluminum wheels, mirrors and more plus a complete line of PBE products. Nationwide availability. 866-LKQCORP. Lord Corp..............................................27036 111 Lord Dr. Cary, N.C. 27511 www.lord.com LORD Fusor Aftermarket Repair Adhesives are rapidly improving work times, turn-around times and overall quality in the collision repair industry. Automotive repair adhesives are used to restore and return vehicles to pre-accident condition, using the same proven adhesive technology that is applied to the OEMs. The Fusor line includes adhesives for bonding

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metals and plastics, and for applications requiring seam sealers and acoustical foams. Visit us at Fusor.com or call (800) 234 Fusor (3876).

M Management Success!.......................17011 412 West Broadway, Suite 300 Glendale, CA 91204 www.managementsuccess.com Management Success! the industry leader for quality shop management training and consulting. Associate members of the ASA Management Success! has been helping shop owners achieve their goals since 1993. Contact Management Success! for a free business analysis. Matrix Electronic Measuring Inc.........17002 P.O. Box 1246 Salina, KS 67402-1246 www.thematrixwand.com Matrix’s innovative technology allows users to break free from cumbersome mechanical measurement devices and limited repair data resulting in increased efficiency and profitability throughout the repair process. The portable Matrix Wand and Digital Measurement Software provide infinite measuring and infinite repair data. The Matrix Wand allows you to use three dimensional XYZ measurements to compare an undamaged vehicle to the damaged vehicle that you are repairing. Infinite Data gives you access to all three dimensional XYZ measurements required for a quality repair. Repair Analysis Software allows you to compare any two XYZ points from millions of choices. Matrix System Automotive Products ...............................................26003 600 Nova Dr. SE Massillon, OH 44646 www.matrixsystem.com Amazing Color Match. Incredible Performance. Matrix Automotive Finishes provides innovative refinish systems and color tools, as well as comprehensive solutions that improve business performance, productivity and profitability. Whether it is a high-solids clearcoat or a simple primer, Matrix delivers OEM-quality results and value that you can trust each and every day. MD Publications, Inc. ...........................21046 2034 W. Vista Springfield, MO 65807 www.mdpublications.com MD Publications is the publisher of Transmission Digest magazine, Undercar Digest magazine, Tech/Talk newsletters (Alignment, Brake & Transmission) and is the producer of the annual Auto TECH expo trade show.



Benefit Provider Meadowbrook Insurance Group...........26002 11880 College Blvd. Overland Park, KS 66210 www.meadowbrookinsgrp.com Coverage You Need. Service You Deserve. Price You Can Afford. Automotive Service Association proudly sponsors Meadowbrook Insurance Group, Inc. for your workers' compensation and other business insurance needs. Call us today to get started at (800) 825-9489 or online at www.meadowbrook. com. Meritool/PowerPush Dispensing .........29044 4496 Rt. 353 Salamanca, NY 14779 www.meritool.com Meritool is the world leader in quality battery operated dispensing tools. Meritool is the parent company of the PowerPush and Stout Tool brands. The PowerPush brand features cordless dispensing systems for single and dual component cartridges and sausage packs, ranging in size from 50ml to 1500ml, in all common mix ratios. The Stout Tool brand consists of the X-Band one-hand cordless band saw, cutting station, hand tools - strippers and crimpers, cordless caulk dispensers and accessories. MicroMix/MOTOR ................................27000 2414 Dorchester Dr. North #101 Troy, MI 48084 www.micromix.net MicroMix offers several management solutions to the collision industry including our Material Estimating System (Material Calculator) which is currently used by shops and insurers. We have helped shops improve their P & M Profitability for over 20 years. We also offer MOTOR products in Book, Software and Online formats. Stop by our booth to learn how we can help you. Minute Man Wheel Lifts .......................25043 6673 Pine Ridge Ct., Suite B Jenison, MI 49428 www.minuteman1.com We manufacture wheel lifts used to tow and move vehicles. Our Forklift Wrecker is an attachment that slides on your forklift allowing you to easily move vehicles around your lot and shop. See it in action at forkliftwrecker. com Miracle System ....................................32037 52 Cannett Dr. Richmond Hill, ON L4E0G2 www.equipmentgateway.com Miracle System is the famous system of panel repair tools from Japan that allows you

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to repair panels that you would previously have replaced. This can be done quickly and with a very high quality. Please visit our booth and see our aluminum repair system.

Benefit Provider Mitchell 1..............................................29013 14145 Danielson St. Poway, CA 92064 www.mitchellrepair.com Mitchell 1 has provided quality repair information solutions to the automotive industry for over 95 years and is proud to partner with the Automotive Service Association. Mitchell 1 offers an industry-leading family of products for the automotive aftermarket and trucking industries, including a complete line of integrated shop management, repair information, estimating and diagnostic software tools, as well as a suite of marketing and business services all designed to improve productivity.

Chrysler Group LLC ..............................29026 Morgan Manufacturing, Inc..................27037 521 Second St. Petaluma, CA 94952 www.morganmfg.com Morgan Manufacturing produces slide hammers and various attachments including our new frame hammer attachment, abrasive disc trimmer, magnetic spray gun holder and painter's work station, vacuum puller attachment & door bushing tool.

Motoshop Technology Tools................29007 5008 Airport Rd. Roanoke, VA 24012 www.motoshop.com Grow your business with MOTOSHOP technology tools designed to help you improve shop efficiency and connect with more customers. Includes MotoLOGIC Repair & Diagnostics – get instant access to accurate, unedited OE data. MotoREV Shop Marketing – attract prospects, keep customers coming back, with guaranteed results. MotoSKILL Shop Tech Training - interactive online courses and guaranteed ASE test prep. MotoSHOP Shop Management System – streamline operations with one easy-to-use touchscreen.



Mueller-Kueps......................................29006 5126 South Royal Atlanta Dr. Tucker, GA 30084 www.mueller-kueps.com German Tool Innovator!

N NABC/Recycled Rides ..........................17043 7044 S. 13th St. Oak Creek, WI www.nationalautobodycouncil.org The National Auto Body Council's mission is to provide community service programs that promote a positive image of our collision industry. Our signature programs include Recycled Rides, First Responder Emergency Extrication (F.R.E.E.) and the Distracted Driving Initiative. NABC members represent all aspects of the industry - collision repairers, insurers, rental car companies, vendors, suppliers, manufacturers - all of whom collaborate nationwide to bring NABC programs to local communities.

NAPA ........................................28000, 30000 2999 Circle 75 Pkwy. Atlanta, GA 30339 www.napaonline.com Known for its automotive expertise or “Know How,” NAPA is one of the world’s largest distributors of automotive replacement parts. The NAPA AutoCare and AutoCare Collision Programs provide the best business tools for today's high-tech repair facilities. Visit our booth for all the latest tools our industry has to offer. National Automotive Service Task Force ............................................32019 2220 CR 210 W. Suite 108, Unit 435 St. Johns, FL 32259 www.nastf.org The National Automotive Service Task Force (NASTF) was formed in 2000 by the automakers (OEMs) in partnership with independent technicians to facilitate access to OEM service information outside of the dealer franchise environment. Today, NASTF committees continue to manage important projects that connect technicians with repair manuals, schematics, lock and security codes, reprogramming software, education resources, OEM tools and more. National Oak Distributors, Inc..............24042 6529 Southern Blvd. West Palm Beach FL 33413 www.nationaloak.com National Oak Distributors, Inc. is the country's

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premier Automotive Paint, Body and Equipment warehouse distributor. In addition to having the largest distribution footprint in the industry and reaching over 95% of the population with next day delivery. National Oak's customers enjoy the highest fill rates, stocking over 25,000 products in its 14 warehouses. Visit us at www.NationalOak.com Net Driven...........................................32016 201 Lackawanna Ave. Scranton, PA 18503 www.netdriven.com Net Driven is the most trusted provider of digital marketing strategies designed exclusively for the automotive industry. Our mission is to help independent automotive businesses thrive. Our proprietary 3-step solution combines: industry-proven Internet marketing tactics to drive more visitors; high-performing websites to drive more leads; consulting, support, and analytics to drive more sales. Net Driven delivers a high return on investment by helping dealers succeed against the competition. Nissan North America ..........................18004 P.O. Box 660360 Dallas, TX 75266 www.nissancommercialvehicles.com In North America, Nissan's operations include automotive styling, engineering, consumer and corporate financing, sales and marketing, distribution and manufacturing. Nissan is dedicated to improving the environment under the Nissan Green Program and is a recognized ENERGY STAR Partner by the U.S. EPA. Additional information on Nissan in North America can be found online at www.NissanUSA.com and www.InfinitiUSA.com, or visit the Americas media sites NissanNews.com and InfinitiNews. com. Northwood University ..........................32018 4000 Whiting Dr. Midland, MI 48640 www.northwood.edu If you're considering a career in business or looking to hire for your business, you've picked a great place to begin. Northwood University is the only college offering a BA degree in Automotive Marketing and Automotive Aftermarket. We are not only known for producing leaders, managers, executives, and entrepreneurs—we produce proven achievers, go-getters, world-changers, job-makers, and innovators. Residential locations in Michigan & Florida, online and 22 outreach centers nationwide. NSF International .................................20038 789 N. Dixboro Rd. Ann Arbor, MI 48105 www.nsf.org



The NSF International Automotive Collision Parts Distributor Certification Program certifies distributors to stringent performance and quality criteria including parts traceability, a formal corrective action plan and an ISO 9001 certified quality management system. The NSF Automotive Collision Replacement Parts Certification Program certifies automotive collision replacement parts to meet rigid quality, safety and performance standards in terms of form, fit and function. NuStar, Inc................................................27047 1425 Stagecoach Rd. Shakopee, MN 55379 www.nustarinc.com The Nu-Star MFC Cart which is powered by a 24-volt system (2 - 12V batteries) features heavy duty construction, fingertip controls, variable speed and forward and reverse. The MFC Cart attaches easily to most vehicles and can turn at nearly right angles providing the ability to handle most vehicles weighing up to 4,000 lbs. Optional accessories are available for the unit.

O Omnique Management Software ...........29016 4800 Van Gordon St. Wheat Ridge, CO 80033 www.omnique.com Omnique Shop Management Software is the premier shop management system for the automotive aftermarket. Omnique is the only online system that provides fully integrated parts ordering, estimating & invoicing. Stop by our booth for your FREE 90-DAY TRIAL.

P Painter’s Supply & Equipment Co...........22033 25195 Brest Rd. Taylor, MI 48180 www.painters-supply.com Painters Supply & Equipment Co. (PSE) is an industry-leading distributor of high quality coating systems, equipment and supplies to the collision repair industry. We also provide superior training and added value services. PSE has been a Premier PPG Platinum Distributor for over 60 years – now with 21 fully staffed locations throughout Michigan, Ohio and Indiana, employing over 160 associates – all expertly trained and focused on providing our customers with an exceptional service experience. Panasonic................................................23039 Two Riverfront Plaza Newark, NJ 07102 www.panasonic.com Panasonic delivers game-changing technology solutions that deliver a customized experience to drive better outcomes—for our customers

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and our customers’ customers. Panasonic engineers reliable solutions that help create, capture and deliver data of all types, where, when and how it is needed. The suite of Panasonic professional solutions includes unified business communications, mobile computing, security and surveillance, office productivity, visual communications and HD video production.

Parts & People .........................................24040 P.O. Box 18731 Denver, CO 80203 www.partsandpeople.com Parts & People is a trade-only publication whose goal is to provide news, information, and insightful business profiles to automotive businesses with the purpose of sharing and cultivating good, ethical, and profitable business practices. Published in Mountain, Midwest, River Valley, Southern California, Northern California, and Northwest Editions, Parts & People is the primary operation of Automotive Counseling and Publishing Company Inc. (AC&PC), a Colorado corporation founded in 1986. PartsTrader LLC.......................................30035 180 N. Wacker Dr. Chicago, IL 60606 www.partstrader.us.com PartsTrader is an efficient online collision parts marketplace bringing together OEM suppliers, Aftermarket, Recyclers, Specialty Part Suppliers in a single-site sourcing experience. PartsTrader gives repairers a unique competitive marketplace, allowing them to make the best parts procurement decisions after gathering information they need to consider part quality, delivery time, supplier reputation, supplier terms and part prices. Performance Gateway.............................27001 2418 Crossroads Dr. Madison, WI 53718 www.performancegateway.com Since 2006, PerformanceGateway has been developing Web-based products and services designed to improve business performance by measuring repairer, manufacturer, and insurer metrics in a secure and transparent manner. With data available to all parties at the same time, the collision repair center/insurance company relationship is transformed.

PPG Automotive Refinish........................22036 9699 Progress Dr.



Strongsville, OH 44149 www.ppg.com Only one thing lasts longer than our coatings— our commitment to you. When it comes to building durability, increasing performance or enhancing appearance, PPG Refinish owns a track record of success no other company can match. For nearly 100 years, we’ve delivered the automotive, commercial fleet and light industrial coatings the world needs. Your best choice when it comes to an industry leader and committed partner for your choice of coatings – PPG Refinish. Presta Products.......................................25039 361 Fairview Ave. Barberton, OH 44203 www.prestaproducts.com Watch buffing and headlight restoration demos; learn more about our new I-CAR Industry Training Alliance courses for Pro Level 1, Gold Class Shops and Platinum Individual certification and credits for Refinish Technicians; register at the booth for a chance to win NASCAR Series tickets; meet the team and learn how to put Presta Products to work for you! Prevost Corp. ...........................................22019 1200 Woodruff Rd., Unit A- 2 Greenville, SC 29606 www.prevostusa.com Prevost, a world leader in high performance pneumatic component technology, developed the world’s first push-button quick disconnect air coupling. Equipment comprising everything from the outlet of the air compressor to the tool. This includes aluminum air piping systems, micro air treatment, FRLs, push to connect fittings, blowguns and hose and accessories. Recognized and well known with the auto technician and paint and body equipment specialist as the "product of choice!” PRIMA ......................................................23041 5800 Airport Rd. #3 Minneapolis, MN 55429 www.prima-weld.com Prima products are recognized by major body shops owners throughout the world for their state-of-the-art high quality welders and repair equipment. Designed for reliability and ease of use that increase user productivity.

vides on-going training and offers unique, interactive training courses for technicians to access online as well as in-shop. Today, Pro Spot manufactures a variety of equipment including the famous Resistance Spot Welders, MIGs, Aluminum Repair Equipment, tools & more. Pro-Spray Finishes..................................22014 600 Nova Drive SE Massillon, Ohio 44646 www.prosprayfinishes.com Premium, European Finish Technology European refinishing systems from Pro-Spray Automotive Finishes feature cutting-edge color and clear technologies that meet the needs of shops around the world. For over a decade, Pro-Spray has focused on delivering a versatile and high performance intermix color system supported by a full range of products, as well as developing leading low VOC technologies.

R

Ratchet+Wrench......................................32026 www.ratchetandwrench.com Strategies and Inspiration for Auto Care Success. Ratchet+Wrench is the leading progressive media brand exclusively serving auto care center owners and operators through examining in-depth real world struggles, successes and solutions from the industry. It provides our readers and users the inspiration, tools and motivation to help them succeed in the auto care center industry. Reliable Automotive Equipment .............32028 58 Leonardville Rd. Belford, NJ 07718 www.raeservice.com RAE is North America's premier supplier of Wielander+Schill equipment, the most globally recognized name in collision repair with the most OEM approvals. OEM approved systems and products are the "preferred choice" for use in collision repair because the system or products have already been pre-screened by the car manufacturer.

Benefit Provider Pro Spot International Inc. ......................19033 5932 Sea Otter Place Carlsbad, CA 92010 www.prospot.com Pro Spot Int'l is a U.S. manufacturer of welding equipment specializing in collision repair industry. The Pro Spot manufacturing facility in Carlsbad, CA is a full turnkey facility, from concept to production to training! Pro Spot pro-

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RepairPal..................................................31013 85 Federal St., 2nd Floor San Francisco, CA 94107 www.repairpal.com Become a RepairPal Certified Shop and connect with the tens of thousands of NEW customers who come to RepairPal every day searching for a trusted shop that performs quality work at a fair price.



EZPartOrder.com ..................................29014 1961 55th Ave. Dorval, QC H9P1G9 www.ezpartorder.comEZPartOrder.com 29014 1961 55th Ave. Dorval, QC H9P1G9 www.ezpartorder.comS S & H Industries, Inc. ...............................21042 5200 Richmond Rd. Cleveland, Ohio 44146 www.shindustries.com Keysco Body Shop Tools is a line of work stands, masking paper dispensers, slide hammers, pulling tools, hand sanders, spot weld cutters and more. Streamline & Majestic hammers and dollies consist of over 90 different USA made hammers and dollies that are fully auto body related. Viking Air Tools is the original inventor of the straight line sander. ALC abrasive blasters are a line of abrasive blasters made in the USA, ranging from portable siphon and pressure blaster to siphon blast cabinets. S.M. Arnold ..............................................25017 7901 Michigan Ave: St. Louis, MO 63111 www.smarnoldinc.com S.M. Arnold, Inc. offers the most extensive line of cleaning maintenance accessories in the United States for the professional, industrial and consumer markets. Our goal is to enable our customers to sell quality products at competitive prices, attractively packaged and wellmerchandised – ALL FROM ONE SOURCE OF SUPPLY. When it Comes to Cleaning Care Products…We Shine! Saab Parts North America ......................30010 2125 Butterfield Dr. Troy, MI 48084 www.saabparts.com Genuine Saab parts are just the beginning. Saab Automobile Parts North America was established in 2012 to make sure Saab owners in North America were supported with genuine body and mechanical parts, accessories, technical support and repair service. Parts are covered by Saab’s industry-leading 24-month/24,000-mile limited warranty, parts and labor, so owners can be confident their Saab's can keep going strong for years to come.

SATA by Dan Am Company.....................18039 One Sata Dr. P.O. Box 46 Spring Valley, MN 55975 www.sata.com Dan-Am Co is the Exclusive Independent Importer of SATA products in the USA & Puerto Rico. We specialize in Spray guns, air filtration,

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NIOSH approved breathing equipment, DanAm Air aluminum piping, Flexible panel stands, SATA RPS disposable cups, gun cleaning solutions and paint suits. We sell to the Automotive Refinish, Industrial, Woodworking, Manufacturing and Fleet markets. Saylor-Beall .............................................23018 400 N. Kibbee St. St. Johns, MI 48879 www.saylor-beall.com Saylor-Beall is a Michigan based manufacturer of Industrial Quality, Cast Iron, two stage air compressors from 1 1/2 through 30 HP. SaylorBeall offers both simplex and duplex compressor configurations. In addition we can quickly and efficiently produce compressors to meet a variety of specialized specifications. Proudly made in the USA since 1915 Service Setter/Shop Calls .......................31014 8750 N. Central Expressway Dallas, TX 75231 www.servicesetter.com Service Setter and Shop Calls are the only call tracking solution that actually helps service and body shops book more appointments by identifying missed opportunities and making staff members better on the phone. Signature/Star-A-Liner ...........................28010 1035 U.S. Highway 59 South Detroit Lakes, MN 56501 www.staraliner.com We have been building Made in the USA frame machines for over 25 years. Our reputation speaks for itself, hundreds of return customers and thousands of racks out in the industry. Whether it is a 15' Cheetah, 22' American Freedom GT or a 60' Star-A-Liner HD truck rack our quality and customer support is top of the line. Snap-on Equipment ................................31003 1845 Rothbury Drive Wixom, MI 48393 www.snapon.com Snap-on Repair Systems and Information Group with industry brands like John Bean and Blackhawk is part of Snap-on Incorporated, the leading global innovator, manufacturer and marketer of tools, diagnostics, software, equipment, information and management solutions for professional tool users. Products are sold through its franchised dealer van, company- direct, distributor and Internet sales channels. Headquartered in Kenosha, Wisconsin. Please visit www.johnbean.com and www.blackhawkcr.com.

Spanesi Americas Inc..............................20043 123 Ambassador Dr., Suite 107 Naperville, IL 60540 www.spanesi.com



Spanesi's product lines include straightening benches, minibenches, the Touch Electronic Measuring System, vacuum systems, welding machines, infrared lamps, vehicle lifts, painting tools, spray booth equipment, pneumatic tools, electric tools and hydraulic tools.

Olympics & Paint Restoration competition as well as the Leather Restoration & Work Vehicle contests. Sponsored by Mobile-Tech News and Detailers Digest. The Expo will be Jan 20-22, 2011 in Corpus Christi, Texas. Also mailingmarketing-office-solutions for Europe

Spray-Tech/Junair ..................................25042 1427 N. Linden Ave. Rialto, CA 92376 www.spraytech.com Leading designer and manufacturer of precision quality finishing and refinishing equipment, including spray booths, ovens, prep-stations, and air make-up units. Specialty areas include industrial, aerospace, automation, conveyor ovens, and powder coating applications. Every product is designed for high performance and meets the stringent quality standards of leading governing agencies such as EPA, OSHA, NFPA, local fire marshals, and municipal codes. All equipment is ETL and CTL listed.

Sunroof Express ......................................28015 2696 American Dr. Troy, MI 48083 www.sunroofexpress.net Sunroof Express offers replacement parts for virtually any SUNROOF or REMOVABLE ROOF PANEL ever manufactured. With an inventory of all current models and dating back to the early 1970’s, we’ll have the parts you need to get your customers back on the road fast. One call gets you connected to our staff of roof panel experts, ready to answer your pricing, delivery, installation and technical questions. They will help you identify the correct parts at the best price for your particular application.

Square......................................................30005 100 Main St. Katy, TX 77450 www.squareup.com Square makes commerce easy for everyone. With simple, affordable tools for everything from accepting credit cards to managing a full point of sale and selling online, Square helps businesses start, run, and grow. Square Reader, the free credit card reader for iPhone, iPad, and Android devices, allows businesses to accept credit cards anywhere, anytime, for one low, transparent rate.

Steck Manufacturing Co., Inc..................24016 1115 S. Broadway St. Dayton, Ohio 45417 www.steckmfg.com Steck's focus is on autobody repair business where they develop and sell body shop specialty repair tools, check out our new Soft Strike Aluminum Kit, along with their highly successful BigEasy Lockout tool kit which unlocks cars for Tow Trucks drivers, Police, and Public Saftey technicians without damaging the car door. Visit our website at www.steckmfg.com to view our product offerings and videos of some of more popular products or call 1-800-227-8325 for a catalog. Sun King Publishing. ...............................28045 P.O. Box 5950 Clearwater, FL 33758-5950 The 2011 Int’l Mobile Tech Expo is for the Automotive Appearance Repair and Reconditioning Professional. For the last decade it has become THE event for Mobile-Techs the world over. Mobile-Techs come to compete in the Dent

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Team PRP ................................................20046 1249 N. Jack Pine Ct. Palatine, IL 60067 www.teamprp.com Team PRP is the largest network of independently owned automotive recyclers in North America. Our mission is to supply top quality OEM recycled automotive parts and assemblies to collision and mechanical repairers at fair and competitive prices, delivered on time and with no surprises, anywhere in the U.S. Through our huge supply network, we provide customers with “one source” availability, outstanding product knowledge and timely delivery. www.TeamPRP.com

Benefit Provider The Hertz Corp.........................................28036 3801 Campus Dr. Waco, TX 76705 www.hertz.com Hertz is a growing company in the rental replacement market, with a significant national presence. Hertz has the capability to provide superior rental services for body shops, insurance companies, and fleet leasing companies. We offer competitive pricing, customer pick up and delivery service, newer cars and 24hour emergency roadside assistance. With a history of leadership and innovation, Hertz provides the best value added services in the industry.



Transtar Autobody Technologies ...........................................30032 2040 Heiserman Dr. Brighton, MI 48114 www.tat-co.com Transtar manufactures one of the most extensive repair, refinish and, detail product lines for the automotive aftermarket. We offer only the highest-quality products that will save you time and money.

U UniCure Spraybooths ...............................24010 104 Spence Lane Nashville, TN 37210 www.imcequipment.com Manufacturer specializing in Automotive and Industrial Spraybooth Systems, Small parts booths, Truckbooths, Prep Stations, and Paint Mixing Rooms. Plus a custom design department for special projects. Unipro Technologies, Inc. (YATU)............27039 1046 Benstein Rd., Suite 103 Commerce Township, MI 48390 www.unipro-tek.com Universal Technical Institute ...................17026 16220 N. Scottsdale Rd., Suite 100 Scottsdale, AZ 85254 www.uti.edu Urethane Supply Company ......................27013 1128 Kirk Rd. Rainsville, AL 35986 www.urethanesupply.com Urethane Supply Company has been an innovator in the field of plastic repair and refinishing since 1981. Its plastic welders are the most popular in the United States, ranging from the 5700HT Mini Weld airless welder up to the topof-the-line 6057-C Nitro Fuzer nitrogen welding system. The Bumper & Cladding Coat Adhesion Primer is America's most trusted coating for raw PP/TPO bumper refinishing. Urethane Supply makes a full line of plastic refinishing products as well. U.S. Chemical & Plastics..........................24013 600 Nova Drive SE Massillon, OH 44646 www.uschem.com Premium Body Repair and Refinishing Products The Body Repair & Coatings Experts – USC delivers both proven and innovative body repair, masking, abrasives, truck bed liners and ancillary products. Aside from color, this leading manufacturer also offers a complete set of premium products, at a great value, to collision repair. UsedAutoBodyEquipment.com ...............21041 2 West Mountain Rd. Ridgefield, CT 06877 www.UsedAutoBodyEquipment.com

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V Vale National Training Center, Inc............25016 2424 E Randol Mill Rd. Arlington, TX 76011 www.valetrainingsolutions.com

Valspar ......................................................26006 8725 Higgins Rd., Suite 1000 Chicago, IL 60631 www.valsparpaint.com Valspar Automotive is a top provider of color technology, support and service. Cover all your refinish coatings needs from Primers to Clears and more. Brand lineup includes: De Beer Refinish, Quality European Finishes Valspar Refinish, Compact and Versatile System House of Kolor, Kustom Finishes Valspar Automotive brings you the best in refinish coatings technology from the paint shop to your bottom line, meeting the needs of today’s body shops. Verifacts Automotive................................20042 1000 Bristol Street North, Suite 17-206 Newport Beach, CA 92660 www.verifactsauto.com VeriFacts Automotive is an Independent Verifier of Quality. Viskon-Aire ...............................................28042 410 Winfield Ave. Salisbury, MD 21801 www.viskon-aire.com Manufacturer of filtration products for auto body shops and automotive plants.

W Women’s Industry Network .....................31036 c/o Dana's Collision Center-CSN 369 St. Mary’s St. Fredericton, NB E3A 2S5 WIN is a not-for-profit organization dedicated to encouraging, developing and cultivating opportunities to attract women to collision repair while recognizing excellence, promoting leadership, and fostering a network among the women who are shaping the industry. Our membership is growing and includes members from every segment of Collision Repair across the entire United States, as well as internationally. WyoTech.............................................27044 4373 N. 3rd St. Laramie, WY 82072 www.wyotech.edu We're a community of students, instructors and staff passionate about the Automotive, Diesel, Collision & Refinishing, Motorcycle, Marine, Electrician and HVAC career fields. We're dedicated in providing our students superior col-





Alph listing by category A/C Compressor and Components

Automotive Accessories

All European Auto Supply .........29015 Equipment Street........................30019 North America Distribution Services Inc. ................................30010 Team PRP ....................................20046

Adenna Inc...................................25014 AUVECO Products ......................26036 Blackburn’s Hubcap & Wheel Inc. ....................................29039 Boss Products USA....................28006 Disco Automotive Hardware .....................................24021 Hella Inc. ......................................31017 North America Distribution Services Inc..................................................30010 Prevost Corp................................22019 Spanesi Americas Inc................20043 Team PRP ....................................20046

Aftermarket Parts Adhesive Templates ..................25007 Aeromotive Service Inc. ............26015 AutoZone Parts Inc. ...................27015 AUVECO Products ......................26036 Boss Products USA....................28006 Car-Pak Manufacturing ............26036 Certified Automotive Parts Association (CAPA) ....................20018 DeVilbiss ......................................24039 Duncan Systems Inc. ................31037 Gates Corporation......................31015 Hella Inc. ......................................31017 NAPA ...............................28000, 30000

Air Systems/Tools Dedoes Industries ......................22017 Dustless Blasting .......................29041 FS-Curtis......................................31032 Miracle System...........................32037 Painter’s Supply & Equipment Co. ............................22033 S & H Industries Inc. ..................21042 SATA by Dan Am Company......18039 Saylor-Beall .................................23018

Associations/Organizations Aplus Engineering Consultancy and Project ..........25041 Certified Automotive Parts Association (CAPA) ....................20018 National Auto Body Council .....17043 NASTF ..........................................32019 Women’s Industry Network......31036

Auto Auctions Automotive Recyclers Association..................................21043

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Batteries AutoZone Parts Inc. ...................27015 NAPA ...............................28000, 30000

Body/Frame Repair Abrasives International .............17004 Adhesive Templates ..................25007 Autotron Induction Heating......28047 Systems Corporation..................................28047 AUVECO Products ......................26036 Bolt Buster ...................................25018 Bosch Automotive Service Solutions ......................................22046 Car-O-Liner Co. ..........................21004 Cebotech Inc. ..............................17030 Celette Inc....................................26033 Chief Automotive Technologies...............................20021 Crest Industries Inc....................22020 DHI Equipment............................20014 Equipment Street........................30019 Evercoat .......................................22041 DeVilbiss ......................................24039 H & S Autoshot Mfg. Co. ...........27014 Ikotec USA Inc.............................30017 Induction Innovations................26000 International Epoxies & Sealers..........................................25008 Karajen Corp................................26046 Matrix Electronic Measuring Inc. ............................17002



Miracle System...........................32037 Mueller-Kueps ............................29006 PRIMA sri, Inc..............................23041 Pro Spot International Inc.........19033 Reliable Automotive Equipment Inc.............................32028 S & H Industries Inc. ..................21042 SATA by Dan Am Company......18039 Spanesi Americas Inc................20043 Steck Manufacturing Co. ..........24016 Team PRP ....................................20046

Brake Repair Products Autotron Induction Heating Systems .......................................28047 All European Auto Supply .........29015 International Epoxies & Sealers..........................................25008

Business Products Aplus Engineering Consultancy and Project ..................................25041 Automotive Recyclers Association..................................21043 Cintas Corporation.....................31019 Estify Inc.......................................30004 Exportitonline Inc. ......................28007 Identifix.........................................30003 Lancer Insurance Company......................................17010 Meadowbrook Insurance Group ............................................26002 Mitchell 1 .....................................29013 Motoshop Technology Tools .............................................29007 NAPA ...............................28000, 30000 Panasonic System Communications Company of North America ........................23039 PPG Automotive Refinish .........22036 Service Setter/Shop Calls.........31014 Square ..........................................30005

Coatings/Refinish Product A.J. Dralle.....................................23017 Abrasives International .............17004 Autotron Induction Heating Systems .......................................28047 Axalta Coating Systems............18000

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BASF – The Chemical Company......................................18008 Bond Corp. ...................................23019 CCG Products .............................26014 Chemicar USA.............................24041 Crest Industries Inc....................22020 Dedoes Industries ......................22017 Delta Kits Inc. ..............................25013 Euro Spray Technology .............17009 Led Greenlight International LLC ........................32032 Automotive Art Refinish Products.......................................22043 Lord Corp. ....................................27036 Matrix System Automotive Products.......................................26003 National Oak Distributors Inc. ..........................24042 Painter’s Supply & Equipment Co. ............................22033 PPG Automotive Refinish .........22036 Pro-Spray Finishes ....................22014 SATA by Dan Am Company......18039 Urethane Supply .........................20043 Transtar Autobody Technologies Inc. .......................30032 U.S. Chemical & Plastics...........24013

Computer Hardware/Software AutoZone Parts Inc. ...................27015 AUVECO Products ......................26036 Bosch Automotive Service Solutions ......................................22046 CCC Information Services Inc. ................................21000 Celette Inc....................................26033 Demandforce Inc........................30015 Equipment Street........................30019 Estify Inc.......................................30004 Exportitonline Inc. ......................28007 Goliath Carts, LLC ......................20047 International Epoxies & Sealers..........................................25008 Matrix Electronic Measuring Inc. ............................17002 Mitchell 1 .....................................29013 Motoshop Technology Tools .............................................29007



Omnique Shop Management...............................29016 Panasonic System Communications Company of North America ........................23039 Square ..........................................30005

Consultants Aplus Engineering ......................25041 Duncan Systems Inc. ................31037 Exportitonline Inc. ......................28007 H & H Industries .........................17008 Service Setter/Shop Calls.........31014 Spanesi Americas Inc................20043

Customer Service Hella Inc. ......................................31017 Service Setter/Shop Calls.........31014

Dent Removal Autotron Induction Heating Systems .......................................28047 Bolt Buster ...................................25018 Cebotech Inc. ..............................17030 Chief Automotive Technologies...............................20021 Collision Services Inc. ...............22022 Disco Automotive Hardware .....................................24021 H & S Autoshot Mfg. Co. ...........27014 Induction Innovations................26000 Miracle System...........................32037 PRIMA sri Inc. .............................23041 Pro Spot International Inc.........19033 Reliable Automotive Equipment Inc.............................32028 S & H Industries Inc. ..................21042 Steck Manufacturing Co. ..........24016

Diagnostic Software AutoZone Parts Inc. ...................27015 Bosch Automotive Service Solutions ......................................22046 Celette Inc....................................26033 Goliath Carts LLC .......................20047 Identifix.........................................30003 Mitchell 1 .....................................29013 Motoshop Technology Tools .............................................29007

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NACE | CARS Show Directory 2014

NAPA ...............................28000, 30000 National Automotive Service Taskforce .....................................32019

Educational/Training Aplus Engineering Consultancy and Project ..................................25041 Automotive Recyclers Association..................................21043 Axalta Coating Systems............18000 BG Products Inc..........................30037 Celette Inc....................................26033 Chief Automotive Technologies...............................20021 Cintas Corp..................................31019 Delta Kits Inc. ..............................25013 Duncan Systems Inc. ................31037 Ford Motor Co.............................18026 Gates Corporation......................31015 I-CAR ............................................24033 International Epoxies & Sealers..........................................25008 Lord Corp. ....................................27036 Motoshop Technology Tools ...29007 National Automotive Service Taskforce .....................................32019 Northwood University................32018 Painter’s Supply & Equipment 22033 PPG Automotive Refinish .........22036 Presta Products..........................27036 Reliable Automotive Equipment, Inc. ...........................32028 Service Setter/Shop Calls.........31014 Spanesi Americas Inc................20043 DEG ...............................................23042

Estimating Systems AutoZone Parts Inc. ...................27015 CCC Information Services Inc. ................................21000 Duncan Systems Inc. ................31037 Estify Inc.......................................30004 Exportitonline Inc. ......................28007 Goliath Carts LLC .......................20047 Matrix Electronic Measuring ....17002 Motoshop Technology Tools .............................................29007 T-Way LLC ...................................24036



Facility Operations Cintas Corporation.....................31019 Led GreenLight International LLC ........................32032 PPG Automotive Refinish .........22036

Filters A.J. Dralle.....................................23017 All European Auto Supply .........29015 DHI Equipment............................20014 Viskon-Aire Corp. .......................28042

Financial Services American Express Open............31035 Capital For Merchants LLC.......26043 Equipment Street........................30019 CarCareOne .................................21044 Lancer Insurance .......................17010 Square ..........................................30005

Glass Repair/ Replacement Autotron Induction Heating Systems .......................................28047 AUVECO Products ......................26036 Collision Services Inc. ...............22022 Crest Industries Inc....................22020 Delta Kits Inc. ..............................25013 Duncan Systems Inc. ................31037 Glass Doctor................................26044 Induction Innovations Inc. ........26000 International Epoxies & Sealers..........................................25008 Bolt Buster ...................................25018 Meritool LLC ................................29044 North America Distribution Services Inc. ................................30010 Reliable Automotive Equipment Inc.............................32028 Team PRP ....................................20046

Health and Wellness Adenna Inc...................................25014 Center for Car Donations..........27046 SATA by Dan Am Company......18039

Heavy Duty Truck Equipment/ Products Celette Inc....................................26033

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NACE | CARS Show Directory 2014

Gates Corporation......................31015 Mitchell 1 .....................................29013

Information Providers Aplus Engineering Consultancy and Project ..................................25041 Automotive Recyclers Association..................................21043 Bosch Automotive Service Solutions ......................................22046 CCC Information Services, Inc. ...............................21000 Exportitonline Inc. ......................28007 Service Setter/Shop Calls.........31014 Square ..........................................30005

Internet Products and Services Autoshop Solutions Inc.............30013 Estify Inc.......................................30004 Identifix.........................................30003 Motoshop Technology Tools .............................................29007 Omnique Shop Management...............................29016 Service Setter/Shop Calls.........31014 Square ..........................................30005

Job Boards AftermarketJobs.com......26039, 32020 AutoCareCareerHub. com..................................26039, 32020

Lifts/Jacks/Moving Equipment Celette Inc....................................26033 Chief Automotive Technologies...............................20021 Collision Services Inc. ...............22022 Equipment Street........................30019 Herkules Equipment Corp.........26013 NuStar Inc....................................27047 Rapidtek LLC DBA Minute Man Wheel Lifts..........................25043 Spanesi Americas Inc................20043

Maintenance Products Autotron Induction Heating Systems .......................................28047 All European Auto Supply .........29015 BG Products Inc..........................30037



Blackburn’s Hubcap & Wheel Inc. ....................................29039 Boss Products USA....................28006 Crest Industries Inc....................22020 H & H Industries .........................17008 Herkules Equipment Corp.........26013 Ikotec USA Inc.............................30017 Karajen Corp................................26046 Prevost Corp................................22019

Management Systems Aplus Engineering Consultancy and Project ..................................25041 Axalta Coating Systems............18000 Car-Pak Manufacturing ............26036 CCC Information Services Inc. ................................21000 Demandforce Inc........................30015 Estify Inc.......................................30004 Exportitonline Inc. ......................28007 Goliath Carts LLC .......................20047

Marketing Services Autobody News ..........................20041 Automotive Recyclers Association..................................21043 Autoshop Solutions Inc.............30013 Babcox Media................26039, 32020 Celette Inc....................................26033 Demandforce Inc........................30015 Hella Inc. ......................................31017 Lancer Insurance Company......................................17010 MD Publications Inc...................21046 Media Matters.............................28041 Mitchell 1 .....................................29013 Motoshop Technology Tools .............................................29007 Net Driven ....................................32016 Omnique Shop Management...29016 PRIMA srl Inc. .............................23041 RepairPal......................................31013

OEM/Vehicle Manufacturers American Honda Motor Co. .....26009 Chrysler Group, LLC...................29026 Ford Motor Company ................18026

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NACE | CARS Show Directory 2014

Original Parts Manufacturer Aeromotive Service Inc. ............26015 Chrysler Group, LLC...................29026 Gates Corporation......................31015 Hella, Inc.......................................31017 North America Distribution Services, Inc. ...............................30010

Paint Booths/Prep Stations/ Booth Equipment Bond Corp. ...................................23019 Dedoes Industries ......................22017 DeVilbiss ......................................24039 DHI Equipment............................20014 Dustless Blasting .......................29041 FS-Curtis......................................31032 H&S Autoshot Manufacturing Company......................................27014 Herkules Equipment Corp.........26013 Karajen Corp................................26046 Led GreenLight International LLC ........................32032 Prevost Corporation...................22019 SATA by Dan Am Company......18039 Spanesi Americas Inc................20043 Spray Enclosure Technologies, Inc. ......................25042 Steck Manufacturing Co., Inc.......24016

Paint Products A.J. Dralle.....................................23017 Abrasives International .............17004 Axalta Coating Systems............18000 BASF – The Chemical Company......................................18008 Boss Products USA....................28006 CCG Products .............................26014 Crest Industries, Inc...................22020 DeVilbiss ......................................24039 Euro Spray Technology .............17009 Evercoat .......................................22041 Karajen Corp................................26046 Led Greenlight International LLC ........................32032 Automotive Art Refinish Products.......................................22043 Matrix System Automotive Products.......................................26003



NAPA ...............................28000, 30000 National Oak Distributors, Inc. .........................24042 Painter’s Supply & Equipment Co. ............................22033 PPG Automotive Refinish .........22036 Prevost Corporation...................22019 Pro-Spray Finishes ....................22014 SATA by Dan Am Company......18039 Signal Ventures, Inc. ..................20043 Transtar Autobody Technologies Inc. .......................30032 U.S. Chemical & Plastics...........24013 Valspar .........................................26006

Paint Products/Services/Systems A.J. Dralle.....................................23017 Abrasives International .............17004 Axalta Coating Systems............18000 BASF .............................................18008 Boss Products USA....................28006 Cansto Coatings LTD.................26016 CCG Products .............................26014 Crest Industries, Inc...................22020 DeVilbiss ......................................24039 Euro Spray Technology .............17009 Evercoat .......................................22041 Ikotec USA Inc.............................30017 Karajen Corp................................26046 Led GreenLight International LLC ........................32032 Automotive Art Refinish Products.......................................22043 Matrix System Automotive Products.......................................26003 NAPA ...............................28000, 30000 National Oak Distributors, Inc. .........................24042 Painter’s Supply & Equipment Co. ............................22033 PPG Automotive Refinish .........22036 Prevost Corporation...................22019 Pro-Spray Finishes ....................22014 SATA by Dan Am Co. .................18039 Urethane Supply .........................20043 Transtar Autobody Technologies...............................30032 U.S. Chemical and Plastics ......24013 Valspar .........................................26006

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Parts/Parts Procurement Adhesive Templates ..................25007 Aeromotive Service Inc. ............26015 All European Auto Supply .........29015 Automotive Recyclers Association..................................21043 AUVECO Products ......................26036 Blackburn’s Hubcap & Wheel Inc. ....................................29039 Car-Pak Manufacturing ............26036 CCC Information Services, Inc. ...............................21000 Duncan Systems, Inc.................31037 Gates Corporation......................31015 Goliath Carts, LLC ......................20047 Hella, Inc.......................................31017 Infomedia, Ltd. ............................28005 NAPA ...............................28000, 30000 North America Distribution Services, Inc. ...............................30010 Omnique Shop Management...............................29016 Team PRP ....................................20046

PowerTrain All European Auto Supply .........29015 Aplus Engineering Consultancy and Project ..................................25041 Team PRP ....................................20046

Publications 10 Missions Media.....................32026 Autobody News ..........................20041 Automotive Counseling and Publishing Co. .............................24040 Babcox Media................26039, 32020 MD Publications .........................21046 Media Matters.............................28041 National Automotive Service Taskforce .....................................32019 Ratchet + Wrench.......................32026

Refinish Tools/Equipment Bond Corp. ...................................23019 Cansto Coatings LTD.................26016 chemicar USA .............................24041 Chief Automotive Technologies...............................20021



Dedoes Industries ......................22017 Delta Kits, Inc. .............................25013 DHI Equipment............................20014 Dustless Blasting .......................29041 Euro Spray Technology .............17009 H&S Autoshot Manufacturing Company......................................27014 Herkules Equipment Corp.........26013 International Epoxies & Sealers..........................................25008 Karajen Corp................................26046 Led GreenLight International LLC ........................32032 National Oak Distributors, Inc. .........................24042 Painter’s Supply & Equipment Co. ............................22033 PPG Automotive Refinish .........22036 Prevost Corporation...................22019 PRIMA srl, Inc..............................23041 S & H Industries, Inc. .................21042 SATA by Dan Am Company......18039 Spanesi Americas Inc................20043 Steck Manufacturing Co., Inc.......24016 Transtar Autobody Technologies, Inc. ......................30032

Remanufactured Parts All European Auto Supply .........29015 Team PRP ....................................10139

Repair Information Provider AutoZone Parts, Inc. ..................27015 Chief Automotive Technologies...............................20021 Identifix.........................................30003 Mitchell 1 .....................................29013 National Automotive Service Task Force ...................................32019 Omnique Shop Management...29016 Database Enhancement Gateway .......................................23042

Safety Equipment Aplus Engineering Consultancy and Project ..................................25041 Collision Services Inc. ...............22022 DeVilbiss ......................................24039 Goliath Carts, LLC ......................20047

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Herkules Equipment Corp.........26013 NuStar, Inc. ..................................27047 Painter’s Supply & Equipment .22033 Prevost Corporation...................22019 SATA by Dan Am Company......18039

Scan Tools All European Auto Supply .........29015 Goliath Carts, LLC ......................20047 Led GreenLight International LLC ........................32032 National Automotive Service Task Force ...................................32019

Shop Accessories Adenna Inc...................................25014 Boss Products USA....................28006 chemicar USA .............................24041 Cintas Corporation.....................31019 Dedoes Industries ......................22017 Disco Automotive Hardware....24021 Karajen Corp................................26046 Bolt Buster ...................................25018 NuStar, Inc. ..................................27047 Painter’s Supply & Equipment Co. ............................22033 Panasonic System Communications Company of North America ........................23039 Prevost Corporation...................22019 Spanesi Americas Inc................20043 Steck Manufacturing Co., Inc.......24016

Shop Management Software AutoZone Parts, Inc. ..................27015 Bolt On Technology....................28013 Demandforce, Inc.......................30015 Mitchell 1 .....................................29013 Motoshop Technology Tools .............................................29007 Square ..........................................30005

Specialty Equipment/Services Aeromotive Service Inc. ............26015 Alloy Wheel Repair Specialists 30021 Bolt Buster ...................................25018 Bosch Automotive Service Solutions ......................................22046 Celette Inc....................................26033



Chief Automotive Technologies...............................20021 Collision Services Inc. ...............22022 Delta Kits, Inc. .............................25013 DHI Equipment............................20014 Duncan Systems, Inc.................31037 DeVilbiss ......................................24039 Goliath Carts, LLC ......................20047 Herkules Equipment Corp.........26013 Karajen Corp................................26046 Matrix Electronic Measuring Inc. ............................17002 Painter’s Supply & Equipment Co. ............................22033 Reliable Automotive Equipment, Inc. ...........................32028 S & H Industries, Inc. .................21042 Steck Manufacturing Co., Inc.......24016

Specialty Products Autotron Induction Heating Systems .......................................28047 Alloy Wheel Repair Specialists 30021 Blackburn’s Hubcap & Wheel Inc. ....................................29039 Bolt Buster ...................................25018 Bosch Automotive Service Solutions ......................................22046 Boss Products USA....................28006 CCG Products .............................26014 Cintas Corporation.....................31019 Delta Kits, Inc. .............................25013 Disco Automotive Hardware....24021 Gates Corporation......................31015 Induction Innovations, Inc. .......26000 Miracle System...........................32037 Panasonic System Communications Company of North America ........................23039 Steck Manufacturing Co., Inc.......24016

Surface Preparation Bond Corp. ...................................23019 chemicar USA .............................24041 Crest Industries, Inc...................22020 CRP Industries, Inc.....................29005 Evercoat .......................................22041 Led GreenLight International LLC ........................32032

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Lord Corporation ........................27036 Painter’s Supply & Equipment Co. ............................22033 Presta Products..........................25039 SATA by Dan Am Company......18039 Transtar Autobody Technologies, Inc. ......................30032 U.S. Chemical and Plastics ......24013

Tools – Hand and Power Autotron Induction Heating Systems .......................................28047 Bolt Buster ...................................25018 Cebotech, Inc. .............................17030 chemicar USA .............................24041 Collision Services Inc. ...............22022 Crest Industries, Inc...................22020 FS-Curtis......................................31032 Gates Corporation......................31015 H&S Autoshot Manufacturing Company......................................27014 Ikotec USA Inc.............................30017 Induction Innovations, Inc. .......26000 International Epoxies & Sealers..........................................25008 Karajen Corp................................26046 Meritool LLC ................................29044 Mueller-Kueps ............................29006 NAPA ...............................28000, 30000 Painter’s Supply & Equipment Co. ............................22033 Prevost Corporation...................22019 PRIMA srl, Inc..............................23041 Reliable Automotive Equipment, Inc. ...........................32028 S & H Industries, Inc. .................21042 Steck Manufacturing Co., Inc.......24016 Transtar Autobody Technologies, Inc. ......................30032

Vacuum Systems DHI Equipment............................20014 Pro Spot International Inc.........19033 Reliable Automotive Equipment, Inc. ...........................32028

Vehicle Repair Software AutoZone Parts, Inc. ..................27015 Bolt On Technology....................28013



Chief Automotive Technologies...............................20021 Goliath Carts, LLC ......................20047 Motoshop Technology Tools .............................................29007 Database Enhancement Gateway .......................................23042

Meritool LLC ................................29044 PRIMA srl, Inc..............................23041 Pro Spot International Inc.........19033 Reliable Automotive Equipment, Inc. ...........................32028 Urethane Supply .........................20043 Spanesi Americas Inc................20043

Welding/Cutting

Wheels/Wheel Alignment Systems

Bolt Buster ...................................25018 Car-O-Liner Company...............21004 Cebotech, Inc. .............................17030 Chief Automotive Technologies...............................20021 Collision Services Inc. ...............22022 DHI Equipment............................20014 Equipment Street........................30019 H&S Autoshot Manufacturing Company......................................27014 I-CAR ............................................24033 International Epoxies & Sealers..........................................25008

Alloy Wheel Repair Specialist Inc...............................30021 Blackburn’s Hubcap & Wheel Inc. ....................................29039 Bolt Buster ...................................25018 Spanesi Americas Inc................20043

Time

Session

Thursday, July 31

10:00 a.m. The Ford Motor Company Presents 2015 Collision Repair Program 12:00 p.m. I-CAR Presents Vehicle Technology Trends and Collision Repair Considerations 2:00 p.m.

American Honda Motor Co. Presents Honda and Acura High-Strength Steel Repair Guidelines

4:00 p.m.

BMW Presents BMWi – Carbon Fiber and Aluminum Structure Design and Repair

Time

Session

Friday, August 1

11:00 a.m. BMW presents BMWi – Carbon Fiber and Aluminum Structure Design and Repair 2:00 p.m.

General Motors Presents General Motors – Corvette Stingray Aluminum Repair and Heavy Duty Truck Frame Repair

4:00 p.m.

I-CAR Presents Vehicle Technology Trends and Collision Repair Considerations

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NACE | CARS Show Directory 2014


Jim Leslie Wipfli Auto Dealership Practice Situational Leadership: Understanding People Wednesday, July 30 8:30 a.m.-10 a.m. 3:30 p.m.-5:00 p.m. Todd Farrell Benchmark X Situational Leadership: Understanding People Wednesday, July 30 8:30 a.m.-10 a.m. 3:30 p.m.-5:00 p.m. Rick Burgard ACDelco 2014 New Vehicle Technology, Part 1 Wednesday, July 30 8:30 a.m.10:00 a.m. 2014 New Vehicle Technology, Part 2 Wednesday, July 30 10:30 a.m.-12 p..m. Richard Forness AudaExplore North America, Inc. AudaExplore, a Solera Company presents Advanced Estimating Wednesday, July 30 8:30 a.m.-10

Richard Perry Chief Automotive Technologies Chief Automotive Technologies, Aluminum 2014 Wednesday, July 30 10:30 a.m12:00 p.m. Design-Based Repair Thursday, July 31 10:30 a.m.-12:00 p.m. Robb Power PPG Industries PPG Paint Shop Throughput: A Quick Changeover Approach Wednesday, July 30 10:30 a.m.12:00 p.m. Jim Berkey PPG Industries PPG Paint Shop Throughput: A Quick Changeover Approach Wednesday, July 30 10:30 a.m.-12:00 p.m. Vincent Waterhouse The Waterhouse Group Does It Seem Like Everyone Else Is Setting Your Prices for You? Wednesday, July 30 1:00 p.m.-4:00 p.m. Scott Biggs Assured Performance OEM Certification: Your Competitive Advantage and Path to Profits Wednesday, July 30 1:30 p.m.-3:00

a.m. Thursday, July 31 10:30 a.m.-12:00 p.m. Dan Walker Bosch Automotive Service Solutions Data Recorders and Their Use in the Collision Industry Wednesday, July 30 8:30 a.m.-10:00 a.m. Scott Baker Crash Data Group, Collision Magazine Data Recorders and Their Use in the Collision Industry Wednesday, July 30 8:30 a.m.-10 a.m. Danny Sanchez Autoshop Solutions Danny Sanchez presents: The Numbers Don't Lie, Internet Marketing You Can Track Wednesday, July 30 9:00 a.m.-12:00 p.m. Ken Boylan Chief Automotive Technologies Chief Automotive Technologies, Aluminum 2014 Wednesday, July 30 10:30 a.m.12:00 p.m. Design-Based Repair Thursday, July 31 10:30 a.m.-12:00 p.m.

p.m. Steve Clark Pro Spot International, Inc. Plastic Welding and Bumper Repair by Pro Spot Wednesday, July 30 1:30 p.m.-3:00 p.m. Mike Anderson CollisionAdvice Parts Procurement Best Practices Wednesday, July 30 1:30 p.m.-3:00 p.m Write It Best Practices Friday, Aug. 1 1:30 p.m.-3:00 p.m. Future of DRPs Friday, Aug. 1 3:30 p.m.-5:00 p.m. Danny Panduro Fix Auto Sun Valley Parts Procurement Best Practices Wednesday, July 30 1:30 p.m.-3:00 p.m. Write It Best Practices Friday, Aug. 1 1:30 p.m.-3:00 p.m. Chris Sobieski Snap-on Equipment Automotive Wheel Alignment Theory and Practical Application: Relations with Electronic Stability

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Control & Dynamic Driver Assist Programs, Part 1 & Part 2 Wednesday, July 30 1:30 p.m.-3:00 p.m. 3:30 pm.-5:00 p.m. Oliver Woelfel Car-O-Liner Company USA Car-O-Liner Structural Repair Differences Between Aluminum and Steel Wednesday, July 30 3:30 p.m.-5:00 p.m. Sarah Truman OEConnection How to Make the Most Use of OEM Parts Programs via Current CollisionLink Shop and New CollisionLink Shop Wednesday, July 30 3:30 p.m.-5:00 p.m. Larry Coan Ford Motor Company 2015 F-150 Aluminum Repair Information and Ford’s National Body Shop Program Wednesday, July 30 3:30 p.m.-5:00 p.m. Thursday, July 31 3:30 p.m.-5:00 p.m. Friday, Aug. 1 8:30 a.m.-10:00 a.m. Gerry Bonanni Ford Motor Company 2015 F-150 Aluminum Repair Information and Ford’s National Body Shop Program Wednesday, July 30 3:30 p.m.-5:00 p.m. Thursday, July 31 3:30 p.m.-5:00 p.m. Friday, Aug. 1 8:30 a.m.-10:00 a.m. Melissa Lester Ford Customer Service Division 2015 F-150 Aluminum Repair Information and Ford’s National Body Shop Program Wednesday, July 30 3:30 p.m.-5:00 p.m. Thursday, July 31 3:30 p.m.-5:00 p.m. Friday, Aug. 1 8:30 a.m.-10:00 a.m. Tony Passwater AEII QuickBooks for the Collision Repair Industry – the Right Way 10:30 a.m.-12:00 p.m QuickBooks for the Collision Repair Industry – the Owner’s Handbook Thursday, July 31 1:30 p.m-3:00 p.m. Christine Pierce CCC Information Services CCC ONE Repair Workflow Thursday, July 31 10:30 a.m.-12:00 p.m. Friday, Aug. 1 8:30 a.m.-10:00 a.m

Jason J. Scharton 3M 3M Rivet Bonding and Weld Bonding Becoming Mainstream – Are You Ready? Thursday, July 31 10:30 a.m.-12:00 p.m. Caroline E. Morel 3M 3M Rivet Bonding and Weld Bonding Becoming Mainstream – Are You Ready? Thursday, July 31 10:30 a.m.-12:00 p.m. Jennifer Hubbard CCC Information Services CCC Opportunity Management Thursday, July 31 1:30 p.m.-3:00 p.m Friday, Aug. 1 3:30 p.m.-5:00 p.m. El Huntington Car-O-Liner Company Car-O-Liner Fast Measuring for Accurate Estimation and Efficient Throughput 1:30 p.m.-3:00 p.m. Jim Morton Morton’s Automotive Technical Services/ Automotive Training Center Maximizing the Efficiency of the DVOM for the Collision Industry Thursday, July 31 1:30 p.m.-3:00 p.m. Maximizing the Efficiency of the SCAN TOOL for the Collision Industry Friday, Aug. 1 1:30 p.m.-3:00 p.m. Shawn Collins 3M 3M Aluminum Repair: Separating the Facts from the Myths Thursday, July 31 1:30 p.m.-3:00 p.m. Friday, Aug. 1 1:30 p.m.-3:00 p.m. Profitable and Reliable Bumper Repair Friday, Aug. 1 10:30 a.m.-12:00 p.m. Branden Loesch 3M 3M Aluminum Repair: Separating the Facts from the Myths Thursday, July 31 1:30 p.m.-3:00 p.m. Friday, Aug. 1 1:30 p.m.-3:00 p.m. Margie Seyfer Impact Presentations Winning Women Customers Thursday, July 31 1:30 p.m.-4:30 p.m.

Continued on page 98

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Friday, August 1st from 8:30 a.m.-2:00 p.m. Bringing you face-to-face with the future! Sponsored by the Alliance of Automotive Manufacturers (the Alliance), a new telematics and technology forum will afford an excellent opportunity to meet OE engineers and learn about technologies that will soon be in automotive service and repair shops. Automakers are designing remarkable innovations into new vehicles, recognizing that technology provides many solutions to meet consumer needs. Several of the world’s leading automakers will join experts in vehicle security, telematics technology, and diagnostics and repair to discuss how advanced technologies, connectivity and the Internet are changing modern automobiles. An in-depth panel discussion and keynote speaker will highlight the session, in addition to a technology demonstration and workshop designed to discuss practical repair topics in the modern shop. Technology & Telematics Agenda: 8:30 a.m.-9:15 a.m.: Continental Breakfast 9:15 a.m.-9:20 a.m.: Opening Remarks 9:25 a.m.-9:30 a.m.: Video Presentation 9:30 a.m.-10:30 a.m.: Panel Discussion Where is Vehicle Technology Headed & What Does it Mean for Sustainable Transportation, Vehicle Owners, and the Modern Repair Shop? Topics of Discussion • What is “connected car” technology and where is it headed? • What does the evolution of this technology mean for repair technicians? • What are some of the challenges: Vehicle security? Privacy (customer info, data security, responsibility issues, etc.) • Future technologies – vehicle-to-vehicle, automated cars, etc. • How are third parties (Verizon, telecoms, others) providing services? • What role should governments play? Panelists • Frank Weith, General Manager, Connected Car Services VOLKSWAGEN GROUP OF AMERICA • Steve Coker, Head, Uconnect Operations CHRYSLER GROUP LLC • Alan Prescott, Attorney FORD MOTOR COMPANY • Bob Stewart, Manager, Customer Care & Aftersales ACDelco/GENERAL MOTORS

• Eric Berkobin, Vice President, Engineering VERIZON TELEMATICS • Jules Polonetsky, Executive Director FUTURE OF PRIVACY FORUM • Roger Saul Ph.D., Director, Vehicle Research & Test Center NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION

10:30 a.m.-10:45 a.m.: Refreshment Break 10:45 a.m.-11:30 a.m.: Panel Q & A 11:30 a.m.-1:00 p.m.: Lunch & Keynote Speaker Terry Inch, Chief Operating Officer, OnStar GENERAL MOTORS 1:00 PM – 2:00 PM: Workshop • Mercedes-Benz TRP Access through NASTF SDRM Dan Selke, Safety Engineer

• GM Active Safety Systems

MERCEDES-BENZ USA

Chetan Patel, Electrical Advanced Service Engineer, Active Electrical Safety Subsystems

• Overview of Audi/VW OBD Port Security

GENERAL MOTORS

Bob Gruszczynski, OBD Communication Expert VOLKSWAGEN GROUP OF AMERICA

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Wednesday, July 30, 2014 8:30 a.m.-10:00 a.m. Rm. 140C – (MG) Situational Leadership: Understanding People Speakers: Jim Leslie, Director, Wipfli Auto Dealership Practice; Todd Farrell, Consultant, Benchmark X Session Description: High-performing leaders utilize multiple leadership styles. They’re adept at using the best style for the given situation. These managers achieve goals and results more quickly by selecting and utilizing a leadership style for the situation. The more adept a person is at identifying and understanding behavior style preferences – and then adjusting to meet the styles of others – the faster strong relationships are built. Rm 141 – (T) 2014 New Vehicle Technology, Part 1 Speaker: Rick Burgard, Western Region supervisor, AC Delco Session Description: This seminar highlights what’s new in vehicle technology and features. Modern vehicles from General Motors and others are coming out with more advanced technologies and materials, so Burgard will look at the technology that will be showing up in the aftermarket in the near future. Rm 142C – (MG) AudaExplore, a Solera Company presents Advanced Estimating Speaker: Rich Forness, director, National Accounts, AudaExplore North America, Inc. Session Description: Tips and tricks for the experienced user. Join us for a “deep dive” into the power of the Audatex database and estimating system. Learn how the “power users” make the most of the intelligence built into the Audatex system.

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NACE | CARS Show Directory 2014

A perfect track for the experienced user, the novice who wants to learn more and anyone who wants to understand the inner-workings of the most intelligent estimating system on the market. Rm. 140B – (T) Event Data Recorders and Their Use in the Collision Industry Speakers: Dan Walker, business manager for the CDR Product Line, Bosch Automotive Service Solution; Scott Baker, president and publisher of Crash Data Group and Collision Magazine Session Description: Over 110 million cars on the road today are equipped with an EDR (Event Data Recorder). While some call these “black boxes,” most people have a misconception of what an EDR really does and its capabilities. EDR technology is evolving and becoming mandated on all new cars in the U.S. Questions about EDRs and related EDR data are becoming more common in the collision and insurance industries. This presentation will help you understand this technology and learn how it will be utilized in your industry.

Wednesday, July 30, 2014 9:00 a.m.-12:00 p.m. Rm. 140A – (MG) NEW! The Numbers Don’t Lie, Internet Marketing You Can Track Speaker: Danny Sanchez, president, Autoshop Solutions Session Description: Running your business is often a numbers game. Running your marketing and making sure you’re getting the best bang for your buck is also, without question, a numbers game. Join AMI Accredited Instructor Danny Sanchez in his brand-new class about the market-


Join Us For Live Demos On The EXPO Floor!

Thursday, July 31 Time

Session

9:30 a.m.

3M presents Duplicating Factory Seams, 60 mins – Demo Zone 6

10:00 a.m. NABC presents First Responder Emergency Extrication (FREE) program, 60 mins – Demo Zone 1 10:00 a.m. KC Mathieu of Discovery Channel’s “Gas Monkey Garage” and Valspar present Paint Demo, Spraybooth, 60 mins – Demo Zone 3 10:30 a.m. Car-O-Liner presents Measuring Equipment Demo, 30 mins – Demo Zone 5 11:00 a.m. I-CAR presents Rivet and Rivet Bonding, 45 mins – Demo Zone 4 12:30 p.m. 3M presents Reducing Liquid Consumption, spraybooth, 60 mins – Demo Zone 7 1:30 p.m.

Car-O-Liner presents Fast Measuring for Accurate Estimation and Efficient Throughput, 90 mins – Demo Zone 5

2:00 p.m.

NABC presents Recycled Rides Vehicle Donation, 30 mins – NABC/Recycled Rides Booth

3:00 p.m.

I-CAR presents MIG Brazing and Spot Welding, 45 mins – Demo Zone 4

3:30 p.m.

3M presents Disassembly/Assembly-Substrates, 60 mins – Demo Zone 6

4:30 p.m.

KC Mathieu of Discovery Channel’s “Gas Monkey Garage” and Valspar present Paint Demo, Spraybooth, 60 mins – Demo Zone 3

5:00 p.m.

I-CAR presents Aluminum GMA (MIG) Welding, 45 mins – Demo Zone 4

5:00 p.m.

3M presents Texture Matching Made Easy, Spraybooth, 60 mins – Demo Zone 7

Time

Session

Friday, August 1 10:30 a.m. KC Mathieu of Discovery Channel’s “Gas Monkey Garage” and Valspar present Paint Demo, Spraybooth, 60 mins – Demo Zone 3 11:00 a.m. NABC presents Recycled Rides Vehicle Donation, 30 mins – NABC/Recycled Rides Booth 11:30 a.m. Car-O-Liner presents Measuring Equipment Demo, 30 mins – Demo Zone 5 12:00 p.m. I-CAR presents Aluminum GMA (MIG) Welding, 45 mins – Demo Zone 4 12:00 p.m. BASF presents Paint Demo, Spraybooth, 90 mins – Demo Zone 7 12:30 p.m. 3M presents Bumper Repair, 60 mins – Demo Zone 6 1:30 p.m.

Car-O-Liner presents Measuring Equipment Demo, 30 mins – Demo Zone 5

2:00 p.m.

NABC presents First Responder Emergency Extrication (FREE) program, 60 mins – Demo Zone 1

3:00 p.m.

I-CAR presents Carbon Fiber Repair, 45 mins – Demo Zone 4

3:30 p.m.

3M presents Disassembly/Assembly-Substrates, 60 mins – Demo Zone 6

4:30 p.m.

KC Mathieu of Discovery Channel’s “Gas Monkey Garage” and Valspar presents Paint Demo, Spraybooth, 60 mins – Demo Zone 3

5:00 p.m.

I-CAR presents Rivet and Rivet Bonding, 45 mins – Demo Zone 4

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ing numbers that drive your profits. This class will cover key performance benchmarks and the important numbers to watch for in all of your marketing efforts. Learn how to measure traditional marketing, including direct mail, print and wordof-mouth, and also delve into the numbers that are your Internet marketing, including website performance, PPC, display ads and organic search. This powerful class will help every business owner use their marketing dollars more effectively and show more dollars on the bottom line. The numbers don’t lie!

Wednesday, July 30, 2014

Speakers: Robb Power, business solutions manager, PPG Industries; Jim Berkey, director of business solutions, PPG Industries Session Description: Quick Changeover, sometimes referred to as Setup Reduction, is a systematic approach to eliminate or reduce nonvalue added activities and time in the setup and/or teardown of any process within production, allowing companies to more quickly and efficiently change from one product to another. Quick Changeover is a critical component of lean manufacturing and is a foundation for gaining critical capacity to meet customer demand and grow operations.

10:30 a.m.-12:00 p.m. Rm. 140C – (T) Chief Automotive Technologies, Aluminum 2014 Speakers: Ken Boylan, global training manager, Chief Automotive Technologies; Richard Perry, global repair product manager, Chief Automotive Technologies Session Description: This class is very relevant and loaded with current information. The coursework is a collaborative effort on the latest repair, replace and joining technologies for aluminum repair. Rm. 141 – (T) 2014 New Vehicle Technology, Part 2 Speaker: Rick Burgard, Western Region supervisor, ACDelco Session Description: This seminar highlights what’s new in vehicle technology and features. Modern vehicles from GM and others have more advanced technologies and materials. Burgard will look at the technology that will be showing up in the aftermarket in the near future. Rm. 140B – (MG) PPG Paint Shop Throughput: A Quick Changeover Approach

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Wednesday, July 30, 2014 1:30 p.m.-3:00 p.m. Rm. 141– (MG) OEM Certification: Your Competitive Advantage and Path to Profits Speaker: Scott Biggs, CEO, Assured Performance Session Description: Learn how you can turn OEM certification into your competitive advantage. Learn how it can change your profit picture. Collision repair has become a commoditized product where the unique value has been lost and DRPs pressure shops to be the lowest cost providers. Many believe that OEM certification programs represent a new frontier of opportunity. In this program, you’ll learn how you can reconstitute collision repair and establish a competitive position against market threats and low-cost providers. Do you have what it takes to earn their official credentials and display them on your lobby wall? How can you use those credentials and signs in your marketing to close more sales and reconstitute collision repair?


Rm. 140A – (T) Plastic Welding and Bumper Repair by Pro Spot Speaker: Steve Clark, applications engineer, Pro Spot International, Inc. Session Description: Repair vs. replace! With an increasing amount of plastic in today’s vehicles, more sophisticated repair systems are creating opportunities to repair more plastic. This course will cover plastic welding, the equipment needed and procedures for common plastic repairs.

to make adjustments for WIP ● Best reports for managing parts from your management system ● Free websites to allow you to see OEM parts diagrams ● What mirror matching means, who is responsible for it and how to mirror match parts correctly ● The not-included operations for LKQ parts ● Understanding the difference between markup versus gross profit strategies

Rm. 140C – (MG) Parts Procurement Best Practices Speakers: Mike Anderson, owner, CollisionAdvice; Danny Panduro, co-owner, Fix Auto Sun Valley Session Description: In the average collision repair shop, parts are typically 38 to 40 percent of the average repair cost. This latest CollisionAdvice seminar addresses every aspect of parts management, from accounting for parts on a Profit and Loss statement to how to make adjustments for work in process (WIP) to the best reports for managing parts from your management system. The seminar discusses how to utilize technology to get the right part the first time and includes an overview of free websites that allow you to see all of the same parts diagrams as the OEM dealers. Have you been looking for a proven method for getting the right part every time? In this seminar, you’ll learn not only what mirror matching means, but who should be responsible for it and exactly how to mirror match parts correctly. You’ll learn everything you need to know in order to implement these procedures in your repair center. This program includes: ● How to account for parts on a Profit and Loss statement and how

Rm. 140B – (T) Automotive Wheel Alignment Theory and Practical Application: Relations with Electronic Stability Control & Dynamic Driver Assist Programs, Part 1 Speaker: Chris Sobieski, equipment specialist, Snap-on Equipment Session Description: Classes will cover the importance of wheel alignment on today’s vehicles; understanding the importance of restoring the vehicles’ dimensions and geometric angles to factory conditions so the dynamic driver assist programs perform as designed; identifying diagnostic fault codes related to chassis misalignment conditions; the effects of electronic stability control and electronic power steering. PLUS: ● How alignment service affects your business operation ● Wheel alignment profit potential ● Understanding alignment-related item sales potential ● Aftermarket adjusters and kits ● Reset devices and software ● System tips and how-tos ● Alignment inspections promotions

Wednesday, July 30, 2014 3:30 p.m.-5:00 p.m. Rm. 140A – (T) Car-O-Liner Structural Repair - Differences Between Aluminum and Steel Show Directory 2014 NACE | CARS

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Speaker: Oliver Woelfel, Car-O-Liner Company USA Session Description: The onslaught of aluminum vehicles planned for production has many shops wondering what they need in order to be prepared and remain competitive in the industry. What tools are needed and what facility modifications are required to perform safe and proper repairs? It’s only a matter of time before a significant number of crashed aluminum vehicles enter your shop. Learn about the restrictions, guidelines, tools, training and opportunities now so you’re ready to repair each vehicle that enters your shop! Rm. 140F – (MG) How to Make the Most Use of OEM Parts Programs via Current CollisionLink Shop and New CollisionLink Shop Speaker: Sarah Truman, collision product manager, OEConnection Session Description: Learn how OEM parts programs work and how to use electronic parts ordering solutions like CollisionLink for special pricing and exclusive access to provide your customers with OE parts instead of non-OE parts. This session will cover upcoming advancements designed to help repairers streamline parts ordering processes, increase efficiencies and reduce cycle time to achieve greater profit margins through next-generation CollisionLink Shop. CollisionLink is used by 10 U.S. and six Canadian automaker dealer networks. Rm. 140B – (MG) Situational Leadership: Understanding People Speakers: Jim Leslie, director, Wipfli Auto Dealership Practice; Todd Farrell, consultant, Benchmark X Session Description: High-performing leaders utilize multiple leadership styles. They’re adept

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at using the best style for the given situation. These managers achieve goals and results more quickly by selecting and utilizing a leadership style for the situation. The more adept a person is at identifying and understanding behavior style preferences – and then adjusting to meet the styles of others – the faster strong relationships are built. Rm. 140C – (T) Automotive Wheel Alignment Theory and Practical Application: Relations with Electronic Stability Control & Dynamic Driver Assist Programs, Part 2 Speaker: Chris Sobieski, Equipment Specialist, Snap-on Equipment Session Description: Classes will cover the importance of wheel alignment on today’s vehicles; understanding the importance of restoring the vehicles’ dimensions and geometric angles to factory conditions so the dynamic driver assist programs perform as designed; identifying diagnostic fault codes related to chassis misalignment conditions; the effects of electronic stability control and electronic power steering. PLUS: ● How alignment service affects your business operation ● Wheel alignment profit potential ● Understanding alignment-related item sales potential ● Aftermarket adjusters and kits ● Reset devices and software ● System tips and how-tos ● Alignment inspections promotions Rm. 141 – (T) 2015 F-150 Aluminum Repair Information and Ford’s National Body Shop Program Speakers: Larry Coan, damageability product concern engineer, Ford Motor Company; Gerry Bonanni, senior engineer for Paint and Body Repair, Ford Motor Company; Melissa


Lester, collision marketing manager, Ford Customer Service Division Session Description: Ford Motor Company presents 2015 F-150 collision repair information, which will include: design for repairability, enhanced service information, available training courses and recommended tools/equipment. In addition, Ford will have an F-150 cut-away on site to demonstrate how the vehicle has been designed to be easily repairable. Information regarding Ford’s National Body Shop Program will also be presented, along with related information.

Thursday, July 31, 2014 8:00 a.m.-12:00 p.m. Rm. 142A – (T) I-CAR Add-On Education: Steering and Suspension Damage Analysis Rm. 142B – (T) I-CAR Add-On Education: Full-Frame Partial Replacement

Thursday, July 31, 2014 10:30 a.m.-12:00 p.m. Rm. 142C – (MG) AudaExplore, a Solera Company presents Advanced Estimating Speaker: Rich Forness, director of National Accounts, AudaExplore Session Description: Tips and tricks for the experienced user. Join us for a “deep dive” into the power of the Audatex database and estimating system. Learn how the “power users” make the most of the intelligence built into the Audatex system. A perfect track for the experienced user, the novice who wants to learn more and anyone who wants to understand the inner-workings of the most intelligent estimating system on the market.

Rm. 140B – (MG) QuickBooks for the Collision Repair Industry – the Right Way Speaker: Tony Passwater, president, AEII Session Description: This 90-minute program is for the collision repair industry for best practices to properly use QuickBooks as a great accounting tool. Collision business owners and bookkeepers should attend. This session is a prerequisite for other QuickBooks for the collision repair industry programs. Whether you interface with a management system or not, QuickBooks can be a great financial tool for your business – but only if you use it correctly. Rm. 140C – (T) Design-Based Repair Speakers: Ken Boylan, global training manager, Chief Automotive Technologies; Richard Perry, global repair product manager, Chief Automotive Technologies Session Description: This class focuses on the repair of late-model lightweight vehicles. AHSS, damage analysis and repair planning are explained. Course discussions include how collision forces can affect the entire vehicle as well as many OEM repair and replace recommendations. Rm. 140G – (MG) CCC ONE Repair Workflow Speaker: Christine Pierce, senior field implementation manager, CCC Information Services Session Description: The CCC ONE Repair Workflow session will focus on best practices for shop management. Topics will include repair plan optimization, parts ordering and job costing. This session will benefit all roles within the shop.

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Rm. 141 – (T) 3M Rivet Bonding and Weld Bonding Becoming Mainstream – Are You Ready? Speakers: Jason J. Scharton, business development manager, OEM/Collision Repair, 3M; Caroline E. Morel, technical service engineer, 3M Session Description: Vehicle designs that improve occupant safety, reduce fuel consumption and boost ride dynamics are not only changing the materials used in manufacturing but also the methods needed to join them. You’ll learn what you need to know about the growing use of adhesives and sealers in welded and riveted joints, as well as how your shop can be comfortable with these techniques as part of your collision repair process.

Thursday, July 31, 2014 1:00 p.m.-5:00 p.m. Rm. 142A – (T) I-CAR Add-On Education: Advanced Steering and Suspension Systems Damage Analysis Rm. 142B – (T) I-CAR Add-On Education: Sectioning of Steel Unitized Structures

Thursday, July 31, 2014 1:30 p.m.-3:00 p.m. Rm. 140G – (MG) CCC Opportunity Management Speaker: Jennifer Hubbard, senior regional account manager, CCC Information Services Session Description: The CCC Opportunity Management session will focus on estimating principles and the Customer Experience Dashboard. Topics feature CCC ONE best practices for customer engagement, advanced estimating, using OEM repair procedures and DRP reporting.

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This session most benefits owners, customer service and estimating staff using CCC ONE. Rm. 140C – (MG) QuickBooks for the Collision Repair Industry – The Owner’s Handbook Speaker: Tony Passwater, president, AEII Session Description: This 90-minute program is designed for the business owner and provides a better understanding of what to expect from QuickBooks and how to manage your financial business future. QuickBooks for the Collision Repair Industry – The Right Way is a prerequisite for this class. This prerequisite can be taken at NACE or online through AEII University at www. internationaltrainingsolutions.com beginning 5/1/2014. Expo Demo 5 – (T) Car-O-Liner Fast Measuring for Accurate Estimation and Efficient Throughput Speaker: El Huntington, business development specialist, Car-O-Liner Company USA Session Description: How can you improve the accuracy of your estimates? In this session, find out how you can streamline damage analysis and develop your repair plan using the new PointX handheld diagnostic measuring system for estimating, blueprinting, damage analysis and triage. Rm. 140F – (T) Maximizing the Efficiency of the DVOM for the Collision Industry Speaker: Jim Morton, advanced engine performance instructor/owner, Automotive Training Center, Morton’s Automotive Technical Services Session Description: The collision industry is finding out, “It’s not your father’s Oldsmobile.” In Morton’s


mobile diagnostic business, he was frequently called in when the vehicle looked great after repairs. The problem was the vehicle could not be delivered due to damaged electrical circuits. Where we once had very few electrical circuits and a lot of good metal for grounds, the table has flipped with a lot of electrical circuits and reduced metal for grounding. This presentation will cover how to maximize the DVOM to perform voltage drop tests on the circuits and to isolate the problem down in order to maintain profitably. Rm. 141 – (T) 3M Aluminum Repair: Separating the Facts from the Myths Speakers: Shawn Collins, senior technical service engineer, Automotive Aftermarket Division, 3M; Branden Loesch, senior technical service engineer, 3M Session Description: This session will examine and challenge some of the myths and conventional wisdom for aluminum repair in the collision repair shop. It will address issues such as corrosion, repair vs. replace, adhesive bonding and heating during repairs, and separate fact from myth.

Thursday, July 31, 2014 1:30 p.m.-4:30 p.m. Rm. 140B – (MG) Winning Women Customers Speaker: Margie Seyfer, president, Impact Presentations Session Description: Why are tire dealers, muffler shops, automobile manufacturers and other autorelated businesses investing mega bucks in marketing to women? It just so happens that women are spending billions of dollars and are the primary customer in the automotive segment of the economy. Are you getting enough? Are you capitalizing

on the fact that women are loyal, they bring unending referrals and control 50 percent of all the private wealth in America? This class doesn’t baffle you with statistics but shows you what you don’t know about marketing to women. You’ll receive lots of low-cost and no-cost ideas to increase your share of this most powerful consumer group.

thursday, July 31, 2014 3:30 p.m.- 5:00 p.m. Rm .140C – (T) Advanced Production Techniques Speakers: Steve Trapp, North American strategic accounts manager, Axalta Coating Systems; Aaron Marshall, co-owner, Marshall Auto Body Session Description: This session assumes you understand lean concepts and basic production principles and offers actionable ideas to further reduce cycle time. Initially, there will be a brief review of capacity planning and scheduling, followed by a few repair planning improvements. The course then shifts to dispatching work and features some interesting repair process improvements. It concludes with groundbreaking refinish technologies that may further reduce cycle time. Rm 140F – (MG) 21 Things You Need to Know to Stay Out of Court Speakers: Mark E. Olson, chief operating officer, VeriFacts Automotive; Audie Swedeen, director of operations, VeriFacts Automotive Session Description: Simple, everyday procedures put into an easy check and balance sheet for technicians to follow in order to maintain consistent quality work.

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Rm. 140E – (T) Structural Repairs, Aluminum Speaker: Tim Morgan, managing director, Spanesi Americas, Inc. Session Description: This session features two training topics: Aluminum Vehicles, and Repairs and Blueprinting for Accurate Efficient Repairs.The first training segment will look at the upcoming hot topic of aluminum repairs and programs. In addition, information will be provided on proper tooling and facility requirements for proper repairs. The course will introduce known collision repair methods available from vehicle manufacturers. The second training segment will analyze blueprinting processes and their advantages. Step-by-step methodical disassembly and measurement to ensure proper diagnosis of the vehicle prior to the repair process while implementing a complete repair plan and timing will be discussed. Rm. 141 – (T) 2015 F-150 Aluminum Repair Information and Ford’s National Body Shop Program Speakers: Larry Coan, damageability product concern engineer, Ford Motor Company; Gerry Bonanni, senior engineer for Paint and Body Repair, Ford Motor Company; Melissa Lester, collision marketing manager, Ford Customer Service Division Session Description: Ford Motor Company presents 2015 F-150 collision repair information, which will include: design for repairability, enhanced service information, available training courses and recommended tools/equipment. In addition, Ford will have an F-150 cut-away on site to demonstrate how the vehicle has been designed to be easily repairable. Information regarding Ford’s National Body Shop

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Program will also be presented, along with related information. Rm. 140G – (T) Aluminum Welding and Repair by Pro Spot Speaker: Bob Pluth, product support manager at Pro Spot International, Inc. Session Description: This course will cover different repair procedures for aluminum in the collision repair environment, such as aluminum MIG welding, aluminum dent repair and riveting. With the increasing use of aluminum in today’s vehicles, it’s critical for collision repair technicians to have the know-how and information to properly repair aluminum. With the 2015 Ford F-150 right around the corner, the class will also cover the equipment and repair procedures for the vehicle.

Friday, August 1, 2014 8:00 a.m.-12:00 p.m. Rm. 353 – (T) I-CAR Add-On Education: Vehicle Technology and Trends 2014 Rm. 354 – (T) I-CAR Add-On Education: Aluminum Exterior Panel Repair and Replacement

Friday, August 1, 2014 8:30 a.m.-10:00 a.m. Rm. 140D – (T) ASE Test Prep Collision Technician Speaker: Teresa Bolton, director of collision repair test development, National Institute for Automotive Service Excellence (ASE) Session Description: This session provides important tips and information on how to best prepare for the ASE certification tests for collision technicians and estimators. You’ll learn how the ASE certification exams are created, how to read and


understand the questions, and how best to prepare to be successful no matter what test you’re taking. If you’ve ever wondered what you need to know to be ASE certified, this class explains it all. Rm. 140C – (T) Car-O-Liner New Vehicle Structures and How They Affect Your Estimate Speaker: Robert Hornedo, owner, Pacific Collision Equipment Session Description: Collision repairers are faced with vehicles that do not react to collision forces like they did just a couple of years ago. Advanced high strength steels, aluminum, carbon fiber and combinations of each on any one vehicle have created difficulties in locating

all the damage. Therefore, writing an estimate has become a two-part process. Write, disassemble and repair and write again. There’s a better way that’s not only easier but will add significant amounts to the bottom line in more ways than one. Rm. 140F – (T) SRS and Safety Systems, Part 1 Speaker: Anthony Menke, Northeast Region supervisor, ACDelco Session Description: This seminar reviews the Supplemental Restraint System components and subsystems. Menke will identify components and sub-systems, post-collision repair procedures, diagnostic, service and safety procedures.

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Rm. 140G – (MG) CCC ONE Repair Workflow Speaker: Christine Pierce, senior field implementation manager, CCC Information Services Session Description: The CCC ONE Repair Workflow session will focus on best practices for shop management. Topics will include repair plan optimization, parts ordering and job costing. This session will benefit all roles within the shop.

cut-away on site to demonstrate how the vehicle has been designed to be easily repairable. Information regarding Ford’s National Body Shop Program will also be presented, along with related information.

Friday, August 1, 2014 10:30 a.m.-12:00 p.m.

Rm. 142C – (MG) Effective Succession Planning For a Secure Retirement Rm. 140E (T) BASF - Advanced Color Speaker: Matt Winslow, director of speakers and content, Automotive Adjustment Tools and Techniques Training Institute Session Speaker: Hans Kempf, North AmeriSession Description: Seventy-one can training manager, BASF percent of entrepreneurs plan to retire Session Description: Color accuracy continues to be the most challenging in the next 10 years. In this exciting 90-minute session, Winslow shares aspect within collision repair cutting-edge suggestions to protect processes. This seminar looks at your future and your family with efmodern options to achieve color matching using the most efficient and fective succession planning. effective methods available to the re- ● Learn how to retire on your timetable finisher. The two most popular and ac● Discover how to get someone to cessible techniques available will be run your business for you covered: color spectrophotometry and color decks. Understanding their use, ● Learn how to develop your secondin-command to give you more free benefits and limitations is paramount time and greater peace of mind to any refinisher. ● Get the most when you sell your Rm. 140A (T) 2015 F-150 Aluminum business Repair Information and Ford’s Na- ● Protect your future and your family tional Body Shop Program Rm. 140C – (T) Profitable and Speakers: Larry Coan, damageability Reliable Bumper Repair product concern engineer, Ford Motor Company; Gerry Bonanni, senior engi- Speakers: Steven Widen, U.S. marketing manager, Automotive Aftermarket neer for Paint and Body Repair, Ford Motor Company; Melissa Lester, colli- Division, 3M; Shawn Collins, senior technical service engineer, Automosion marketing manager, Ford Custive Aftermarket Division, 3M tomer Service Division Session Description: This seminar Session Description: Ford Motor Company presents 2015 F-150 colli- covers tips on making fast and effective bumper repairs that can sion repair information, which will decrease your cycle time and include: design for repairability, enhanced service information, avail- increase your profitability. Topics include improving cycle time, reducable training courses and recoming paint match problems and mended tools/equipment. In increasing technician confidence. addition, Ford will have an F-150

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Learn how to become more efficient while increasing your gross dollar profit repairing plastic bumpers. Rm. 140G – (T) Audi Authorized Aluminum Program Speaker: Mark Allen, collision programs and workshop equipment specialist, Audi Session Description: This overview of the program features tools, equipment and a description of the welding samples required for passing the DIN ISO internationally recognized certification. Rm. 140A – (MG) Dynamic Marketing Through Social Media Speaker: Ron Perretta, global business coaching, Professionals Auto Body Inc. Session Description: This class helps you maximize your social media marketing on YouTube, Yelp, Facebook and Twitter with low-cost tips on how to target market to each of the five generations. With just a little tweaking, you’ll attract more customers who will become loyal customers and your greatest fans, regardless of age. Rm. 140F – (T) SRS and Safety Systems, Part 2 Speaker: Anthony Menke, Northeast Region supervisor, ACDelco Session Description: This seminar reviews the Supplemental Restraint System components and subsystems. Menke will identify components and sub-systems, post-collision repair procedures, diagnostic, service and safety procedures. Rm. 140D – (MG) The ROI of ASE Speaker: Tony Molla, vice president of communications, National Institute for Automotive Service Excellence (ASE) Session Description: This session

explores the many ways an ASE certification adds value to both the individual automotive professional and the companies employing them. Explore the various advantages ASE certification provides in demonstrating technical knowledge, building consumer trust and confidence, and the positive impact on KPIs. The presentation features business metrics and important information on productivity, first-fix accuracy, compensation, and how ASE certification can help identify and develop your best people. Learn how ASE certification works for you!

Friday, August 1, 2014 1:00 p.m.-5:00 p.m. Rm. 354 – (T) I-CAR Add-On Education: Hazardous Materials, Personal Safety and Refinish Safety

Friday, August 1, 2014 1:30 p.m.-3:00 p.m. Rm. 140D – (MG) Technology is a Threat to Your Profitability Speaker: Tom McGee, director of collision, Automotive Training Institute Session Description: Profitability is in the details! Technology is also a big threat to your profitability. Don’t allow vehicle technology surprises to be discovered once the vehicle is in production, causing your cycle time to increase and your bottom line to decrease. Use the everyday examples provided in this session to prevent you from losing sales and profits by capturing the technology details up front. Rm. 140G – (T) Aluminum Welding and Repair by Pro Spot Speaker: Bob Pluth, product support manager at Pro Spot International, Inc. Show Directory 2014 NACE | CARS

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Session Description: This course will cover different repair procedures for aluminum in the collision repair environment, such as aluminum MIG welding, aluminum dent repair and riveting. With the increasing use of aluminum in today’s vehicles, it’s critical for collision repair technicians to have the know-how and information to properly repair aluminum. With the 2015 Ford F-150 right around the corner, the class will also cover the equipment and repair procedures for the vehicle. Rm. 142A – (T) Maximizing the Efficiency of the SCAN TOOL for the Collision Industry Speaker: Jim Morton, Advanced Engine Performance instructor/owner, Automotive Training Center, Morton’s Automotive Technical Services Session Description: With all of the new electrical circuits in today’s vehicle and the addition of CAN Bus communication, when Morton is called in for mobile diagnostics, one of his first diagnostic tools is the scanner. You’ll learn how to ”look over the shoulder” of the computer in the vehicle and eavesdrop on the information being transmitted (or not being transmitted). By maximizing the scan tool, the collision technician will be able to see the results of the OBD II computer programs like CCM (Comprehensive ComponentMonitoring). The modern vehicles today allow the technician to command circuit operation through bi-directional control utilizing the scan tool (Mode 8). Morton will go over these benefits and teach how to perform a ”Roll Call” of the communication modules. Rm. 140E – (T) Alignment Expert in 90 Minutes Speakers: Mark E. Olson, chief oper-

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ating officer, VeriFacts Automotive; Audie Swedeen, director of operations, VeriFacts Automotive Session Description: The tricks and traps of proper measuring and alignment. Rm. 140C – (T) 3M Aluminum Repair: Separating the Facts from the Myths Speakers: Shawn Collins, senior technical service engineer, Automotive Aftermarket Division, 3M; Branden Loesch, senior technical service engineer, 3M Session Description: This session will examine and challenge some of the myths and conventional wisdom of aluminum repair in the collision repair shop. We will address issues such as corrosion, repair vs. replace, adhesive bonding and heating during repairs, and separate fact from myth. Rm. 140A – (MG) Write It Right Best Practices Speakers: Mike Anderson, owner, CollisionAdvice; Danny Panduro, co-owner, Fix Auto Sun Valley Session Description: This seminar will provide estimators with resources to understand, support and justify their position on what it takes to restore the vehicle back to pre-accident condition. These resources include websites, tools, forms and other technology applications that will allow the estimator to be more efficient and accurate in writing a thorough damage analysis. The primary focus of this seminar is on how to utilize technology to write more complete and accurate estimates and to understand what resources are available to you. Estimators around the country have seen remarkable benefits from attending this seminar, including imcontinued on page 100


Wednesday, July 30, 2014 8:30 a.m.-10:00 a.m. Rm. 140C – (MG) Situational Leadership: Understanding People Speakers: Jim Leslie, Director, Wipfli Auto Dealership Practice; Todd Farrell, Consultant, Benchmark X Session Description: High-performing leaders utilize multiple leadership styles. They’re adept at using the best style for the given situation. These managers achieve goals and results more quickly by selecting and utilizing a leadership style for the situation. The more adept a person is at identifying and understanding behavior style preferences – and then adjusting to meet the styles of others – the faster strong relationships are built.

numbers game. Join AMI Accredited Instructor Danny Sanchez in his brand-new class about the marketing numbers that drive your profits. This class will cover key performance benchmarks and the important numbers to watch for in all of your marketing efforts. Learn how to measure traditional marketing, including direct mail, print and wordof-mouth, and also delve into the numbers that are your Internet marketing, including website performance, PPC, display ads and organic search. This powerful class will help every business owner use their marketing dollars more effectively and show more dollars on the bottom line. The numbers don’t lie!

Wednesday, July 30, 2014 10:30 a.m.-12:00 p.m.

Rm. 141 – (T) 2014 New Vehicle Technology, Part 1 Speaker: Rick Burgard, Western Region Supervisor, ACDelco Session Description: This seminar highlights what’s new in vehicle technology and features. Modern vehicles from General Motors and others are coming out with more advanced technologies and materials, so Burgard will look at the technology that will be showing up in the aftermarket in the near future.

Rm. 141 – (T) 2014 New Vehicle Technology, Part 2 Speaker: Rick Burgard, Western Region supervisor, ACDelco Session Description: This seminar highlights what’s new in vehicle technology and features. Modern vehicles from GM and others have more advanced technologies and materials. Burgard will look at the technology that will be showing up in the aftermarket in the near future..

Wednesday, July 30, 2014

Wednesday, July 30, 2014

9:00 a.m.-12:00 p.m.

1:00 p.m.-4:00 p.m.

Rm. 140A – (MG) NEW! The Numbers Don’t Lie, Internet Marketing You Can Track Speaker: Danny Sanchez, president, Autoshop Solutions Session Description: Running your business is often a numbers game. Running your marketing and making sure you’re getting the best bang for your buck is also, without question, a

Rm. 140G – (MG) NEW! Does It Seem Like Everyone Else Is Setting Your Prices for You? Speaker: Vin Waterhouse, president, The Waterhouse Group Session Description: You do not need to lose money and compete with parts pricing on the Internet. Join Financial Wizard Vin Waterhouse for a new program in which Show Directory 2014 NACE | CARS

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you will learn: ● How to be competitive and increase your profit without raising prices ● How to measure your business and interpret the information you already have ● Using standard, labor intensive and diagnostic labor rates to recover lost profit ● Compete with Internet price shoppers (a phenomenon that won’t go away) ● Presenting and selling diagnostic time to today’s savvy customers

Wednesday, July 30, 2014 3:30 p.m.-5:00 p.m. Rm. 140B – (MG) Situational Leadership: Understanding People Speakers: Jim Leslie, Director, Wipfli Auto Dealership Practice; Todd Farrell, Consultant, Benchmark X Session Description: High-performing leaders utilize multiple leadership styles. They’re adept at using the best style for the given situation. These managers achieve goals and results more quickly by selecting and utilizing a leadership style for the situation. The more adept a person is at identifying and understanding behavior style preferences – and then adjusting to meet the styles of others – the faster strong relationships are built.

Thursday, July 31, 2014 10:00 a.m.-12:30 p.m. Rm. 140E – (MG) Essentials to Running a Top Revenue and Profitable Shop in Today’s Automotive Industry Speaker: Rissy Sutherland, COO, Honest-1 Auto Care Session Description: Why are you working 50-60-70 hours a week but not making a profit? How is

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today’s shop different than 10 years ago? How do I run a shop that’s not only profitable and efficient but a fun team environment that employees and you want to participate in every day? This class will give you takeaway tools to take you into profitability and successful daily operations in an easy to digest format. (Sutherland is not an accountant, either).

Thursday, July 31, 2014 1:30 p.m.-4:30 p.m. Rm. 140B – (MG) Winning Women Customers Speaker: Margie Seyfer, president, Impact Presentations Session Description: Why are tire dealers, muffler shops, automobile manufacturers and other autorelated businesses investing mega bucks in marketing to women? It just so happens that women are spending billions of dollars and are the primary customer in the automotive segment of the economy. Are you getting enough? Are you capitalizing on the fact that women are loyal, they bring unending referrals and control 50 percent of all the private wealth in America? This class doesn’t baffle you with statistics but shows you what you don’t know about marketing to women. You’ll receive lots of low-cost and no-cost ideas to increase your share of this most powerful consumer group.

Friday, August 1, 2014 8:30 a.m.-10:00 a.m. Rm. 140F – (T) SRS and Safety Systems, Part 1 Speaker: Anthony Menke, Northeast Region supervisor, ACDelco Session Description: This seminar reviews the Supplemental Restraint


System components and subsystems. Menke will identify components and sub-systems, post-collision repair procedures, diagnostic, service and safety procedures..

Friday, August 1, 2014 9:00 a.m.-12:00 p.m. Rm. 140B – (T) NEW! Practical Automotive Electronics - Powered by Bosch, Young Technicians Symposium, Part 1 of 4 Speakers: Jim Wilson, senior training instructor, Robert Bosch Session Description: This sequential series of four seminars, Powered by Bosch, are designed to help technicians with two to three years of automotive hands-on experience looking to build their knowledge in the areas of electrical, engine management and brake system technology. Session one features practical automotive electronics: ● Review battery, starting and charging systems ● How to use Ohm’s Law in the real world ● How to get the most info from a wiring diagram ● Vehicle networking fundamentals and how to start the diagnostic process *Attending session one is a prerequisite for attending session two in the series. No exceptions

Rm. 335 – (T) NAPA TRACS Users Group Session Description: Attendees should be current NAPA TRACS users and the content to be covered are the latest TRACS releases including 7.5 and the new 8.0 release, which includes the new TRACS VIN Capture app.

Friday, August 1, 2014 10:30 a.m.-12:00 p.m. Rm. 140E – (MG) Effective Succession Planning For a Secure Retirement Speaker: Matt Winslow, director of speakers and content, Automotive Training Institute Session Session Description: Seventy-one percent of entrepreneurs plan to retire in the next 10 years. In this exciting 90-minute session, Winslow shares cutting-edge suggestions to protect your future and your family with effective succession planning. ● Learn how to retire on your timetable ● Discover how to get someone to run your business for you ● Learn how to develop your secondin-command to give you more free time and greater peace of mind ● Get the most when you sell your business ● Protect your future and your family Rm. 140F – (T) SRS and Safety Systems, Part 2 Speaker: Anthony Menke, Northeast Region supervisor, ACDelco Session Description: This seminar reviews the Supplemental Restraint System components and subsystems. Menke will identify components and sub-systems, post-collision repair procedures, diagnostic, service and safety procedures..

Friday, August 1, 2014 1:00 p.m.-4:00 p.m. Rm. 140B – (T) NEW! Engine Management: GDI, PFI and Diesel Engine Management Schemes Powered by Bosch, Young Technicians Symposium, Part 2 of 4 Speakers: Jim Wilson, senior training instructor, Robert Bosch Show Directory 2014 NACE | CARS

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Session Description: Powered by Bosch, this session is designed to help technicians with two to three years of automotive hands-on experience looking to build their knowledge in the areas of electrical, engine management and brake system technology. Session two features engine management: ● Port fuel injection and gasoline direct injection overview ● Common rail diesel system overview ● Review of the most common evaporative emissions systems ● Overview of emissions after-treatments system for gasoline and diesel engines *Attending session two is conditional upon completion of session one in the series. No exceptions.

Friday, August 1, 2014 1:30 p.m.-4:30 p.m. Rm. 142C – (MG) Creating a Culture Where New Hires Succeed Speakers: Bill Haas, president, Haas Performance Consulting Session Description: Ever feel like you have a revolving door for employees? Do you fear hiring new employees because, at least with your current staff, you know what you have? Not sure how to attract the right applicants? Or wonder why the quality people don’t stay? Probably one of the most important and least understood aspects of business is talent acquisition. Learn to be more successful in attracting qualified applicants when you improve your employment ads, job applications, candidate assessments and interviews. Good talent management extends the life cycle of an employee by creating an environment and culture that breeds success. Create expectations with job descriptions

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based on job activities, and implement a two-way review process for employee and employer Rm. 140F – (T) Everyday Lab Scope – Dust It Off and Let’s Get to Work Speaker: Peter Meier, Editor, Motor Age Session Description: Is there a digital storage oscilloscope gathering dust in your shop? Did you even know that high-dollar scan tool you own has a scope function? Want to learn ways to speed up your diagnostic time and improve your diagnostic accuracy? You will if you attend this presentation! Meier focuses on techniques you can use every day in your shop and covers tests for engine mechanical condition, fuel system function, battery/ starting/charging system health and more. Most need only the accessories your scope came with, while others may require a small investment. But the investments will pay off in terms of time saved and comebacks eliminated. No matter what brand, no matter whether it’s a handheld or PC-based tool, you will benefit from spending time learning “every day scope use.” Rm. 142B – (T) NEW! Technician Challenges in Understanding and Recognizing Feed Gas Anomalies Speaker: Chris Chesney, senior director, Professional Markets, CARQUEST Technologies LLC Session Description: Today’s diagnostic technician is challenged with solving what at times appears to be strange unknown issues that lead to misdiagnosis of emissions failures or DTCs. Understanding the critical nature of the feed gas to the catalytic converter along with a


recognition of what normal feed gas strategies look like will help ward off many mis-diagnostic adventures. Prerequisite: technicians must have a fundamental understanding of modern fuel control (2000 to present) and operation of a modern catalytic converter, as well as the basic composition of combustion chemistry.

Saturday, August 2, 2014 8:30 a.m.-11:30 a.m.

Rm. 140C – (T) How to Diagnose P0420s & P0430s (Catalyst Below Threshold) DTCs Speaker: G Trulia, president, Technicians Service Training Session Description: When the MIL is on and one of these codes are present, it becomes critical that your diagnosis is right. Replacing a highdollar catalytic converter and having the same code come back a few days later is bad for your relationship with your customer. Join Trulia for a look at real root cause diagnosis and repair of catalyst codes. You will learn to: ● Identify interrelated systems, common problem components and systems ● Read and interpret scan tool data including Mode 5 and Mode 6 ● Utilize fuel trim, air fuel ratio and HO2S sensors ● Identify applications where programming is necessary ● Exploit state-of-the-art misfire analysis pressure transducers and interpretive software ● Correctly apply fuel system cleaning and de-carbonization Rm. 140D – (T) NEW! Unraveling the Mysteries of Chrysler Diagnostics Speaker: Pete Rudolff, owner, Pete’s

Garage Inc. and Delaware Training Group Session Description: Understand some of the key powertrain and body nuances that make Chrysler, Jeep and Dodge vehicles just a little bit different. Scan tools, data BUSS as well as powertrain and body system issues will be covered. Taught by real techs with a real-world approach to simplifying testing approaches. Rm. 140B – (T) NEW! Sensor and Actuators Diagnosis and Testing Powered by Bosch, Young Technician’s Symposium, Part 3 of 4 Speaker: Jim Wilson, senior training instructor, Robert Bosch Session Description: This sequential series of four seminars, Powered by Bosch, is designed to help technicians with two to three years of automotive hands-on experience looking to build their knowledge in the areas of electrical, engine management and brake system technology. Session three features sensors and actuators: ● How to diagnose the more common automotive sensors ● Specific focus on mass air flow and oxygen sensor diagnostics ● Knowing how to get the most from a scan tool and lab scope ● Using a current probe to diagnose injectors and fuel pumps *Attending session three is conditional upon completion of session one and two in the series. No exceptions.

Saturday, August 2, 2014 12:30 p.m.-3:30 p.m. Rm. 140C – (T) Effective Use of Diagnostic Resources Speaker: Jason Sharrer, North Central regional supervisor Session Description: This three-

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hour seminar covers resources that technicians can access daily, as needed, in the diagnosis and repair of today’s vehicles. Resources include manufacturer, aftermarket, government and Internet-based service information. Course content includes location of and access to both manufacturer service information and aftermarket service information. Additionally, content covers the viability and reliability of repairrelated Internet sites and blogs and their place in the scheme of today’s repair environment. Content also includes government-based automotive-related websites, as well as diagnostic procedures, service tips and special tools. Rm. 140D – (T) NEW! Ford EcoBoost, Sync and Integrated Diagnostic System; Ford’s Total Approach From Design to Diagnosis Speaker: Donny Seyfer, co-owner, Seyfer Automotive, Inc. Session Description: EcoBoost is Ford’s answer to the fuel mileage, emission, customer power demand equation. EcoBoost vehicles tend to be “loaded” models with lots of electronics. To service these vehicles, you need to know how they work but you also need to be an expert with their onboard and diagnostic technologies. Using actual vehicles and Ford training materials, join Seyfer for this middle to advanced course where you will learn: EcoBoost: ● Design features ● Common concerns ● Unique maintenance requirements Sync: ● Design features ● My Ford Touch ● Updating techniques ● Ford Motorcraft service website setup and integration

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● Customer preference settings Integrated Diagnostic System: ● Latest version features and what you need to use IDS ● Vehicle communication module compatibility ● Utilizing the Ford website to assist in diagnostics ● How Oasis can save you time looking for Special Service Messages not published anywhere else Rm. 140B – (T) NEW! Braking Technology; ABS, Traction Control and Predictive Braking Operation, Service and Diagnostic Fundamentals Powered by Bosch, Young Technician’s Symposium, Part 4 of 4 Speaker: Jim Wilson, senior training instructor, Robert Bosch Session Description: This sequential series of four seminars, Powered by Bosch, are designed to help technicians with two to three years of automotive hands-on experience, looking to build their knowledge in the areas of electrical, engine management and brake system technology. Session four features Brake Technology: ● Fundamentals of braking forces review ● Anti-Lock Brake System (ABS) overview ● Electronic Stability Control (ESP) ● Best recommended practices for brake service *Attending session four is conditional upon completion of session one, two and three in the series. No exceptions.


8:00-8:30 a.m. Continental Breakfast 8:30-10:00 a.m. Market Dynamics—Changes in vehicle ownership and driving patterns, ride-sharing, collision avoidance technologies, usage-based insurance and vehicle telematics are factors influencing the current marketplace. Learn from insurance and collision executives how these trends have impacted today’s market and will influence the future. Moderator: Russell Thrall III, publisher and editor-in-chief, CollisionWeek Participants: Joseph Funk, vice president, AIG Complex Casualty Claims; Susanna Gotsch, director, industry analyst, CCC Information Services, Inc.; Randy Hanson, claim director, Allstate Insurance 10:00-11:30 a.m. Maximizing Capacity Utilization— Collision repair operating models are constantly evolving in response to the marketplace and the desire to continuously improve business. Successful shop owners are increasingly focusing on maximizing their capacity utilization to assure top-level KPI performance and assure growth. Moderator: Erick Bickett, CEO, Fix Auto USA Participants: Paul Krauss, president and CEO, Craftsman Auto Body; Don Mikrut, vice president of CarCare Collision Centers; Joe Amodel, founder and CEO of The Collision Centers of New York; Rick Wood, coCEO of Cooks Collision Centers; Mark Sanders, president and chief operating officer, Caliber Collision Centers; Dave Braun, principal with Nexsyis Collision, Inc.

11:30 a.m.-12:30 p.m. Lunch 12:30-2:00 p.m. Changing Vehicle Design and Increasing Repair Complexity— Everyone knows that today’s vehicles are vastly different from those of just five years ago. Learn how the industry is: ● Planning their investments in plants and equipment necessary to repair the changing auto ● Building cultures geared for technical excellence ● Assuring the right car gets the right repair, by the right technician, at the right repair facility Moderator: Roger Wright, industry executive Participants: Bill Brower, VP and manager of strategic partnerships at Liberty Mutual; Marty Iverson, executive VP of business development for North America, Innovation Group; Patrick Burnett, associate VP of property and casualty claims – material damage, Nationwide; Aaron Marshall, Marshall Auto Body; David Goldstein, senior VP – operations (California and Nevada), Caliber 2:00-3:30 p.m. Anatomy of an Acquisition—This “mock” acquisition will include the steps of a transaction, looking at buyer and seller issues. Topics will include pre-sale preparation, understanding how businesses are valued, confidentiality, due diligence, deal structure and negotiation strategy. Moderator: Marcy Tieger, managing director, Symphony Advisors, LLC Participants: John Walcher, president of Veritas Advisors, Inc.; and Will Johnston, VP of acquisitions, Service King Show Directory 2014 NACE | CARS

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Continued from page 76 Steve Trapp Axalta Coatings Systems Advanced Production Techniques Thursday, July 31 3:00 p.m.-5:00 p.m. Aaron Marshall Marshall Auto Body Advanced Production Techniques Thursday, July 31 3:00 p.m.-5:00 p.m. Mark E. Olson VeriFacts Automotive 21 Things You Need to Know to Stay Out of Court Thursday, July 31 3:00 p.m.-5:00 p.m. Alignment Expert in 90 Minutes Friday, Aug. 1 1:30 p.m.-3:00 p.m. Audie Swedeen VeriFacts Automotive 21 Things You Need to Know to Stay Out of Court Thursday, July 31 3:00 p.m.-5:00 p.m. Tim Morgan Spanesi Americas, Inc. Structural Repairs, Aluminum Thursday, July 31 3:00 p.m.-5:00 p.m. Bob Pluth Pro Spot Aluminum Welding and Repair by Pro Spot Thursday, July 31 3:30 p.m.-5:00 p.m. Teresa Bolton National Institute for Automotive Service Excellence (ASE) ASE Test Prep Collision Technician Friday, Aug. 1 8:30 a.m.-10:00 a.m. Robert Hornedo Pacific Collision Equipment Car-O-Liner New Vehicle Structures and How They Affect Your Estimate Friday, Aug. 1 8:30 a.m.-10:00 a.m. Anthony Menke ACDelco SRS and Safety Systems, Part 1 Friday, Aug. 1 8:30 a.m.-10:00 a.m. SRS and Safety Systems, Part 2 Friday, Aug. 1 10:30 a.m.-12:00 p.m. Hans Kempf BASF BASF - Advanced Color Adjustment Tools and Techniques Friday, Aug. 1 8:30 a.m.-10:00 a.m.

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Jim Wilson Robert Bosch Practical Automotive Electronics - Powered by Bosch, Young Technicians Symposium, Part 1 of 4 Friday, Aug. 1 9:00 a.m.-12:00 p.m. Engine Management: GDI, PFI and Diesel Engine Management Schemes - Powered by Bosch, Young Technicians Symposium, Part 2 of 4 Friday, Aug. 1 1:00 p.m.-4:00 p.m. Sensor and Actuators Diagnosis and Testing - Powered by Bosch Young Technician’s Symposium, Part 3 of 4 Saturday, Aug. 2 8:30 a.m.-11:30 a.m. Sensor and Actuators Diagnosis and Testing - Powered by Bosch Young Technician’s Symposium, Part 4 of 4 Saturday, Aug. 2 12:30 p.m.-3:30 p.m. Matt Winslow Automotive Training Institute Session Effective Succession Planning For a Secure Retirement Friday, Aug. 1 10:30 a.m.-12:00 p.m. Steven Widen 3M Profitable and Reliable Bumper Repair Friday, Aug. 1 10:30 a.m.-12:00 p.m. Mark Allen Audi Audi Authorized Aluminum Program Friday, Aug. 1 10:30 a.m.-12:00 p.m. Ron Perretta Professionals Auto Body Inc. Dynamic Marketing through Social Media Friday, Aug. 1 10:30 a.m.-12:00 p.m. Tony Molla National Institute for Automotive Service Excellence (ASE) The ROI of ASE Friday, Aug. 1 10:30 a.m.-12:00 p.m. Bill Haas Haas Performance Consulting Creating a Culture Where New Hires Succeed Friday, Aug. 1 1:30 p.m.-4:30 p.m. Peter Meier Motor Age Everyday Lab Scope – Dust It Off and Let’s Get to Work Friday, Aug. 1 1:30 p.m.-4:30 p.m.


Chris Chesney CARQUEST Technologies LLC Technician Challenges in Understanding and Recognizing Feed Gas Anomalies Friday, Aug. 1 1:30 p.m.-4:30 p.m. Tom McGee Automotive Training Institute Technology is a Threat to Your Profitability Friday, Aug. 1 1:30 p.m.-3:00 p.m. Ron Kuehn Collision Business Solutions Inc. Simple Cycle Solutions Friday, Aug. 1 3:30 p.m.-5:00 p.m. Tim Jones PPG Industries Repairing Today's Vibrant Colors Using Waterborne Technology Friday, Aug. 1 3:30 p.m.-5:00 p.m. The ABCs of Aftermarket Parts Friday, Aug. 1 3:30 p.m.-5:00 p.m. Randy Cremeans PPG Industries Repairing Today's Vibrant Colors Using Waterborne Technology Friday, Aug. 1 3:30 p.m.-5:00 p.m. The ABCs of Aftermarket Parts Friday, Aug. 1 3:30 p.m.-5:00 p.m.

Rodney Bolton VeriFacts Automotive Welding for Excellence Friday, Aug. 1 3:30 p.m.-5:00 p.m. William Sefcek VeriFacts Automotive Welding for Excellence Friday, Aug. 1 3:30 p.m.-5:00 p.m. G Trulia Technicians Service Training How to Diagnose P0420s & P0430s (Catalyst Below Threshold) DTCs Saturday, Aug. 2 8:30 a.m.-11:30 a.m. Pete Rudolff Pete’s Garage Inc. and Delaware Training Group Unraveling the Mysteries of Chrysler Diagnostics Saturday, Aug. 2 8:30 a.m.-11:30 a.m. Jason Sharrer Effective Use of Diagnostic Resources Saturday, Aug. 2 12:30 p.m.-3:30 p.m. Donny Seyfer Seyfer Automotive, Inc. Ford EcoBoost, Sync and Integrated Diagnostic System; Ford’s Total Approach From Design to Diagnosis Saturday, Aug. 2 12:30 p.m.-3:30 p.m.

Troy Gates Gates Collision Centers Future of DRPs Friday, Aug. 1 3:30 p.m.-5:00 p.m.

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Ford Rouge Factory Tour Wednesday, July 30 or Thursday, July 31 Board bus at 9 a.m., depart COBO Center 9:15 a.m., return 12:30 p.m. Cost: $25 per person

General Motors Detroit-Hamtramck Assembly (Volt Plant) Friday, Aug. 1 Board bus at 7:45 a.m., depart COBO Center 8 a.m., return 11 a.m. cost: $20 per person

The Henry Ford Museum Wednesday, July 30 Board bus at 11:45 a.m., depart COBO Center 12 p.m., return 5 p.m. Cost: $49 per adult or senior, $39 per youth (5-12 yrs.)

Meadow Brook Hall & Chrysler Museum Wednesday, July 30 Board bus at 8:30 a.m., depart COBO Center 8:45 a.m., return 4 p.m. Cost: $45 per person

The Henry Ford Museum and Greenfield Village Saturday, Aug 2 Board bus at 8:45 a.m., depart COBO Center 9 a.m., return 3 p.m. Cost: $49 per adult/senior, $39 per youth (5-12 yrs.)

The Sights of Windsor, Canada – Six-Hour Tour Saturday, Aug. 2 Board bus at 8:45 a.m., depart COBO Center 9 a.m., return 3 p.m. Cost: $44 per person

General Motors Heritage Center Thursday, July 31 Board bus at 8:30 a.m., depart COBO Center 8:45 a.m., return 12:30 p.m. Cost: $20 per person

Sponsored in part by the following:

Collision sessions continued from page 90 proving their cycle time, reducing friction in their negotiation process with insurers and improving their CSI. This program includes: ● Tools to help identify the notincluded items, such as the ASA Not-Included Guides and the SCRS Guide to Estimating ● How to increase frame/unibody repair times using the Structural Repair Calculator ● Free websites where repair facilities can view OEM parts diagrams, composite types and much more ● How to use negotiation tools with insurers

Friday, August 1, 2014 1:30 p.m.-4:30 p.m. Rm. 142C – (MG) Creating a Culture

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Where New Hires Succeed Speakers: Bill Haas, president, Haas Performance Consulting Session Description: Ever feel like you have a revolving door for employees? Do you fear hiring new employees because, at least with your current staff, you know what you have? Not sure how to attract the right applicants? Or wonder why the quality people don’t stay? Probably one of the most important and least understood aspects of business is talent acquisition. Learn to be more successful in attracting qualified applicants when you improve your employment ads, job applications, candidate assessments and interviews. Good talent management extends the life cycle of an employee


by creating an environment and culture that breeds success. Create expectations with job descriptions based on job activities, and implement a two-way review process for employee and employer.

Friday, August 1, 2014 3:30 p.m.- 5:00 p.m. Rm. 140E – Simple Cycle Solutions Speakers: Ron Kuehn, President, Collision Business Solutions, Inc. Session Description: Cycle Time is a major focus for collision repair shops to better satisfy vehicle owners and insurance companies. Learn a common sense approach on how to communicate, implement, and measure these simple operations to help your shop become a market leader in efficiently processing vehicles. Rm. 140G – (MG) CCC Opportunity Management Speakers: Jennifer Hubbard, Sr. Regional Account Manager, CCC Information Services Session Description: The CCC Opportunity Management session will focus on estimating principles and the customer experience. Topics feature CCC ONE best practices for customer engagement, advanced estimating, using OEM repair procedures, and DRP reporting. This session most benefits Owners, Customer Service and Estimating staff using CCC ONE. Rm. 140C – (T) Repairing Today's Vibrant Colors Using Waterborne Technology Speakers: Tim Jones, marketing manager waterborne segment; Randy Cremeans, director of marketing, collision segment, USCA, PPG Industries Session Description: With more stringent environmental regulations acting as a catalyst, the transition to

waterborne technology first took hold in a major way in Europe, California and Canada. More recently, Delaware and Maryland are following suit. While environmental concerns drove the initial movement to waterborne, there’s substantial evidence that those upgrading their shops to waterborne are doing so for more reasons than compliance alone. Rm. 140D – (MG) The ABCs of Aftermarket Parts, AMI Accredited Speakers: Tim Jones, marketing manager waterborne segment, and Randy Cremeans, director of marketing, collision segment, USCA, PPG Industries Session Description: With more stringent environmental regulations acting as a catalyst, the transition to waterborne technology first took hold in a major way in Europe, California and Canada. More recently, Delaware and Maryland are following suit. While environmental concerns drove the initial movement to waterborne, there’s substantial evidence that those upgrading their shops to waterborne are doing so for more reasons than compliance alone. Rm. 140A – (MG) Future of DRPs Speakers: Mike Anderson, owner, Collision Advice; Troy Gates, owner, Gates Collision Centers Session Description: This session offers a quick review on how insurers are crafting their scorecards and interesting trends. There will be a brief review of how to optimize the scorecard data. Following that, the course will feature practical ideas to improve performance in the key metrics found on these scorecards, to include repair vs. replace, alternative parts use, supplement reduction, cycle time improvement and CSI.

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Rm. 142A – (T) Welding for Excellence Speakers: Rodney Bolton, coach, and William Sefcek, verification expert, VeriFacts Automotive Session Description: How to achieve the perfect weld every time.

saturday, August 2, 2014 8:00 a.m.-5:00 p.m. Rm. 140A – (T) I-CAR Add-On Education: 2015 Ford F-150 Structural Repair Training Course

notes

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Thanks to our EXCEL Partners! Commitment and vision are the words that describe the businesses and individuals listed below. The Automotive Management Institute owes each one special gratitude for investing their resources in helping the Institute fulfill its mission of providing and promoting practical business management education tailored to the automotive service industry. To contribute to AMI and become an EXCEL partner, contact Toni Slaton, AMI’s executive director, at (800) 272-7467, ext. 129, or by email at tslaton@amionline.org.

charter endowmenT: $1,000,000! Automotive Service Association

CHARTER PARTNER: $500,000 vPPG Industries Inc. CHARTER FOUNDER: $250,000 - 499,999 Babcox Media Inc. Axalta Coating Systems, Wilmington, DE Mitchell International MOTOR Information Systems NAPA Martin-Senour Paints

Sherwin-Williams Automotive Finishes Snap-On Tools Corporation Spraybake IRT Systems 3M Automotive Trades Division Triad Systems Corporation

CHARTER GOVERNOR: $100,000 - 249,999 Auto Body Repair News MotorAge Magazine AKZO Nobel Coatings ALLDATA Corporation Audatex North America, Inc. Identifix AWDA University of the Aftermarket

BASF Corporation CCC Information Services Inc. CARQUEST Corporation Meadowbrook Insurance Group Fibre Glass-Evercoat Company Inc. Nexa Autocolor Zurich

CHARTER COUNSELOR: $50,000 - 99,999 Automotive Service Association of Washington

Richard “Dick” Cossette, AAM, Minneapolis, Minn.

GUARANTOR: $25,000 - 49,999 Aftermarket Auto Parts Alliance, Inc., San Antonio, Texas Alliance of Automotive Service Providers of Pennsylvania Automotive Business Solutions, Thornton, Colo. Automotive Service Association of Arizona

Automotive Service Association of Illinois Mechanical Division Automotive Service Association of Missouri/Kansas Automotive Service Association of Ohio (In Memory of Keith Kumler and Larry Weber)

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Automotive Service Association of Texas Automotive Training Institute, Savage, Md. Automotive Video, Inc., Ft. Myers, Fla. Robert Anderson, AAM, Anderson’s Automotive Service, Sheffield Village, Ohio Roger Bonfe, AAM, Bonfe’s Auto Service & Body Repair, Inc., St. Paul, Minn. Jack Caldwell, AAM, Autobody by Caldwell, Inc., Laguna Hills, Calif. CARSTAR, Overland Park, Kansas CollisionAdvice, Alexandria, Va. Brenda & Reggie Denney, AAMs, Reggie Denney Auto Repair, Eden, North Carolina John Francis, Jr., AAM, Francis Automotive Service, West Chester, Pa. ITW DeVilbiss, Maumee, Ohio Scott Kallemeyn, AAM, Kallemeyn Auto Rebuilders, Palos Heights, Ill. Sarah & Bob Kee, AAMs, Kee Motors, Inc., Kerrville, Texas

Geralynn & Jerry Kottschade, AAMs, Jerry’s Body Shop, Inc., Mankato, Minn. Judy & Steve Louden, AAM, Louden Motorcar Services, Inc., Dallas, Texas John Mock, AAM, Johnny Mock’s Auto Body Shop, Inc., Turtle Creek, Pa. Northwest Automotive Trades Association Bob & Linda O’Connor, R.L. O’Connor & Associates, Inc., Federal Way, Wash. Margie & Don Seyfer, AAMs, Seyfer Automotive, Inc., Wheat Ridge, Colo. Susan & Gary Spear, AAM, Horsefeathers Restoration, Cedar Crest, New Mexico Sterling Autobody Centers., Natick, Mass. Gale Westerlund, AAM, Gale’s Autobody, Blaine, Minn.

EXCEL ASSOCIATES BENEFACTOR — $10,000 - 24,999 Automotive Service Association of Michigan R. Stuart Barnhorst, AAM, Ray’s Automotive Center, Columbus, Ind. Big A Auto Parts, Houston, Texas Sandra & Dale Bright, AAMs, Dale Bright’s Auto Service, Chino, Calif. Joanie & Charles Elder, AAM, Ray Gordon Brake Service, Tallahassee, Fla. Stanley Elmore, AAM, Stan’s Tire & Auto Sevice, Lafayette, Colo. Jennifer & Brian England, AAMs, British & American Auto Care, Inc., Columbia, Md. Daniel Guido, AAM, Tony’s Service Center, Phoenix, Ariz.

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Myron Hazen, AAM, Collision Repair Center, Inc., East Moline, Ill. Jerry Holcom, AAM, S & S Service Center, Inc., Kansas City, Mo. Thomas Justice, AAM, Valley Paint & Body, Inc., Amelia, Ohio Rebecca & Douglass Kirchdorfer, AAMs, Downing Street Garage, Denver, Colo. Mary & Howard Lewis, AAMs, L & B Auto, Inc., Snohomish, Wash. Dan and Ron Nagy, AAMs, Nagy’s Collision Centers, Doylestown and Wooster, Ohio Robert Pearson, AAM, Pearson Auto Body, Shakopee, Minn. Randy Pickering, AAM, Pickering’s Automotive, Inc., Lakewood, Colo. T.J. Reilly, AAM, Same Day Auto Service, Clackamus, Ore.


Dick Schoonover, Schoonover Bodyworks, Shoreview, Minn. Doug Stoll, AAM, The Auto Clinic, Independence, Mo. Ned Tomarchio, AAM, Automotive Leadership Institute, Baltimore, Md. Daniel Torbeck, AAM, Torbeck’s Auto Repair, Cincinnati, Ohio

Patricia & Jonathan Vickery, AAMs, Bavarian Auto, Inc., Chattanooga, Tenn. Becky Witt, AAM, George Witt Service, Inc., Lincoln, Neb.

EXCEL ASSOCIATES FELLOW — $5,000 - 9,999 Alliance of Automotive Service Providers of Minnesota Automotive Service Association of Colorado Automotive Service Association of Georgia Thomas Chandler, AAM, Professional Automotive, Greenwood, S.C. Juel Clevenger, AAM, Delta Diagnostic & Repair, Inc., Lee’s Summit, Mo. Bernice & Rick Dube, AAMs, Rick Dube Auto Service, Inc., McAllen, Texas Janet & Tom Fadely, AAMs, Fadely’s AutoMasters, York, Pa. Dale Feste, AAM, Dale Feste Automotive, Inc., Hopkins, Minn. Mike Guldan, AAM, Mike’s Collision & Tire, New Ulm, Minn.

Cherie & Pete Hunt, AAMs, Lakewood, Wash. Gary Lofald, AAM, 4th Street Auto Repair, Inc., Duluth, Minn. Janet & Bruce McLaughlin, AAMs, Bruce Automotive Service, Glendale, Ariz. Marge & Carl Miller, AAMs, Japanese Connection, Inc., Salem, Ore. Paint, Body & Equipment Association Joe Sanders, AAM, Caliber Collision Repair Centers, Ft. Worth, Texas Margo & Bob Smith, AAMs, Storm Appraisal & Management Service, Independence, Mo. Naomi & Bob Vining, AAMs, Ozark Import Specialists, Springdale, Ark.

EXCEL ASSOCIATES PATRON — $1,000 - 4,999 Automotive Service Association of Florida Automotive Service Association of Illinois Automotive Service Association of Indiana Automotive Service Association of Massachusetts & Rhode Island Automotive Service Association of Missouri Automotive Service Association of North Carolina Automotive Service Association of Phoenix Metro Automotive Service Association of Tri County Illinois

Automotive Service Councils of California Automotive Service Leaders Georgeann & John Berry III, AAM, Southlake, Texas Eugene & Toni Bosse, AAMs, GT Auto Service, N. Kansas City, Mo. Kevin Bruch, AAM, Kevin’s Auto Repair, Inc., Brooklyn Park, Minn. Neil DeBoer, AAM, Lloyd’s Automotive, Inc., Olympia, Wash. Dave Denman, AAM, Dave’s Tire & Auto, Corral and Glendale, Ariz.

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Earl Dohner, AAM, E & E Garage, Brookville, Ohio Lori and Bill Filley, AAMs, Prairie Road Automotive, Eugene, Ore. Philip Fournier, AAM, Phil’s Auto Clinic, Hemet, Calif. Denny Kahler, AAM, Kahler’s Werkstatt, Phoenix, Ariz. Terry Keller, AAM, Keller Brothers, Inc., Littleton, Colo. Dennis Koepp, AAM, H & K Automotive, Covington, La. Ron Krapa, AAM, Golf Links Automotive, Inc., Tucson, Ariz.

Ron Lischeid, AAM, Vehicle Rental Center, Osseo, Minn. Norma & Rick O’Brien III, AAM, McKenney’s Service Center, South Portland, Maine David Reed, AAM, Reed Car Care, Saint Petersburg, Fla. Rick Sharbrough, AAM, Rick’s HiTech Auto Care, Katy, Texas Elaine & Jim Tapp, AAM, Tapp’s Garage, Denver, Colo. Debbie & Dan Waskow, AAMs, Superior Auto Service Inc., Bryan, Texas

EXCEL ASSOCIATES FRIENDS — $100 - 999 Automotive Service Association of Kentucky Rick Bigham, AAM, Bigham Automotive & Electric, Inc., Lubbock, Texas Johnny Dickerson, AAM, Dickerson’s Collision Repair Service, Garland, Texas Vaun Hamlin, Jr., AAM, Hamlin’s, Bridgeville, Pa. Gary Harris, Auto Body Specialists, Inc., Billings, Mont.

Jim Keller, AAM, Motorcar Collision, Milwaukee, Wis. Elaine & Joe Mills, AAMs, Mills Automotive Repair, Bellingham, Wash. Russ Verona, AAM, East Rockford Auto & Collision, Rockford, Ill. John Volz, AAM, Volz Bros. Auto Service, Grass Valley, Calif.

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BADGE PICK-UP/PRINTING Badge Pick-Up/Printing Stop by Registration in front of Hall C to print and pick up your badge. Go to the “Already Registered” counter if you have your registration confirmation email with you, or to get personal assistance with your registration questions. If you need to register, go to the “Need to Register” counter. Share Your Contact Info with Exhibitors The bar code on your badge is pre-programmed with your contact information so exhibiting companies can scan your badge to electronically obtain your contact information. No Tickets Needed This Year for Conference Sessions! The bar code on your badge is pre-programmed with the events and conference sessions you registered to attend. Tickets will not be required for admission to any conference sessions this year; however, your badge will be scanned as you enter to verify your registration. Codes for Superpass and CRES will be noted on the badge. Stop by Registration outside of Hall C to make any changes to your registration. Each attendee will receive a drink ticket for the NACE | CARS receptions. Tuesday, July 29 .........12:00 p.m.-6:00 p.m. Wednesday, July 30 .....6:00 a.m.-6:00 p.m. Thursday, July 31..........7:00 a.m.-6:00 p.m. Friday, August 1.............7:30 a.m.-5:30 p.m. Saturday, August 2........7:30 a.m.-12:00 p.m

EXPO HOURS

FIRST AID

Thursday, July 31: 9:30 a.m.-6:00 p.m. Friday, August 1: 10:30 a.m.-6:00 p.m.

Contact COBO Security at (313) 8778281 or call 911 for emergency.

NACE | CARS CONCIERGE Located on the Concourse across from registration for NACE | CARS or Housing Inquiries. Tuesday, July 29: 12:00 p.m.-6:00 p.m. Wednesday, July 30: 6:00 a.m.-6:00 p.m. Thursday, July 31: 7:00 a.m.-6:00 p.m. Friday, August 1: 7:00 a.m.-11:00 a.m.

Travel Planners, the NACE | CARS designated housing company, will be located at the NACE | CARS Concierge Counter during these dates and times for any hotel or housing inquiries: Tuesday, July 29: 4:00 p.m.-6:00 p.m. Wednesday, July 30: 9:00 a.m.-6:00 p.m.

COBO CENTER HOSPITALITY DESK/BUSINESS SERVICES The Hospitality Desk is located directly behind the Joe Louis statue in the COBO Center Lobby and will be staffed from 8:00 a.m.-5:00 p.m. Attendees can: print, scan, buy miscellaneous office supplies, get directions downtown, call taxis and make dinner reservations. Hospitality Desk Hours: 8:00 a.m.-5:00 p.m., Tuesday, July 29–Friday, August 2

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SHOW OFFICE The Show Office is located on the 3rd level in room 329.

INDUSTRY WEEK EVENTS CCIF Thursday, July 31 Conference: 1:00 p.m. - 4:00 p.m. Reception: 4:00 p.m. - 6:00 p.m. CIC Tuesday, July 29 General Session: 8:00 a.m. - 5:00 p.m. CIECA Monday, July 28 CIECA Board of Trustees, quarterly meeting: 2:00 p.m. – 6:00 p.m. CREF/Golf Fundraiser Thursday, July 31 I-CAR CONFERENCE Wednesday, July 30 Conference: 8:00 a.m. - 5:00 p.m.

Reception: 7:00 p.m. NABC Monday, July 28 Board Meeting: 10:00 a.m. - 3:00 p.m. MERA Thursday, July 31, 2014 MERA Remanufacturing Technology Forum Registration: 9:30 a.m. - 10 a.m. Technology Forum Program: 10:00 a.m. - 4:30 p.m. SCRS Monday, July 28 Board Meeting: 3:00 p.m. - 5:00 p.m. * Events may take place at locations other than COBO Center.

OFFICIAL HOTELS For on-site assistance with housing, visit the NACE | CARS Concierge desk located on the concourse across from registration or contact Samantha Silver at ssilver@tphousing.com. The Atheneum Suite Hotel and Convention Center.......................313-962-2323 Crowne Plaza Pontchartrain Detroit Convention Center ..............313-965-0200 Marriott at Renaissance Center.........................................................313-568-8000 Double Tree Suites by Hilton Detroit Downtown............................313-963-5600 Greektown Casino Hotel .....................................................................313-223-2999 Hilton Garden Inn Detroit Downtown ...............................................313-967-0900 Holiday Inn Exoress and Suites .........................................................313-887-7000 MGM Grand Detroit ..............................................................................313-465-1777 Motor City Casino Hotel ......................................................................313-237-6733 The Westin Book Cadillac ...................................................................313-442-1600

LOST & FOUND

RECEPTIONS

Lost & Found is located in the registration area in front of Hall C. Item(s) will be held until the end of the event and then turned over to COBO security.

Each afternoon/evening from 4:30 pm - 6:00 pm of the Expo (Thursday, July 31 and Friday, August 1st) there will be a reception throughout the show floor. Each attendee receives one free drink ticket with their registration.

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REGISTRATION INFORMATION/HOURS Registration is located on the Concourse of COBO Center in front of Hall C and is adjacent to the show floor. Attendee and exhibitor registration hours: Tuesday, July 29................12:00 p.m.-6:00 p.m. Wednesday, July 30 ..........6:00 a.m.-6:00 p.m. Thursday, July 31 ..............7:00 a.m.-6:00 p.m. Friday, August 1 .................7:00 a.m.-11:00 a.m. On Monday and Tuesday, all exhibitors must check in at Hall C dock area located at Congress and Second Street. ID must be provided in order to enter the Hall.

RESTAURANTs/CONCESSIONS NACE | CARS is offering lunch concessions in the Expo on Thursday and Friday from 11 a.m.-2 p.m. Additional options may also be found in the downtown Detroit area within walking distance of the convention center. Monday, July 28 Go Natural: 8:00 a.m.-1:30 p.m. Tuesday, July 29 Go Natural: 7:30 a.m.-3:00 p.m. Wednesday, July 30 Go Natural: 8:00 a.m.-3:00 p.m. Detroit Made: 11:00 a.m.-3:00 p.m. Thursday, July 31 Go Natural: 7:00 a.m.-3:00 p.m. Detroit Made: 11:00 a.m.-3:00 p.m.

Hall C Concessions: 11:00 a.m.-2 p.m. Friday, August 1 Go Natural: 7:30 a.m.-3:00 p.m. Detroit Made: 11:00 a.m.-3:00 p.m Hall C Concessions: 11:00 a.m.-2 p.m.. Saturday, August 2 Go Natural: 7:30 a.m.-2:00 p.m. * Centerplate may modify hours of operation based on demand.

SPEAKER READY ROOM The Speaker Ready Room is located on the 3rd level in room 331B. Speakers can use this room to prepare for their session and pick up badges. Tuesday, July 29................12:00 p.m.-6:00 p.m. Wednesday, July 30 ..........7:00 a.m.-6:00 p.m. Thursday, July 31 ..............7:00 a.m.-6:00 p.m. Friday, August 1 .................7:00 a.m.-6:00 p.m. Saturday, August 2............7:00 a.m.-11:30 a.m.

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Shuttles The pick-up and drop-off location at the COBO Center is the Atrium entrance at Atwater Street.

Wednesday, July 30 (Route 3 - Marriott Renaissance Only)

6:30 a.m.-10:30 a.m. 3:00 p.m.-7:00 p.m.

Hotel Shuttle Route 1 — Greektown Casino, Athaneum Hotel and Suites, Hilton Garden Inn Hotel Shuttle Route 2 — Motor City Casino, Westin Book Cadillac, Holiday Inn Express & Suites, Double Tree Suites by Hilton Hotel

Thursday, July 31 7:00 a.m.-11:00 a.m. 2:00 p.m.-6:00 p.m.

Hotel Shuttle Route 3 — Marriott at Renaissance Center

Friday, August 1

Bag Check Bag check available Wed-Fri 7:30 a.m.-5:30 p.m. and Sat 8 a.m.-1 p.m.

7:00 a.m.-11:00 a.m. 2:00 p.m.-6:00 p.m.

People Mover The Detroit People Mover, is a safe, quick and effective means of transportation between your host hotel and other venues. People Mover trains arrive every 3-4 minutes to deliver patrons in climate-controlled comfort. Wednesday, July 30 ..........6:30 a.m.-MIDNIGHT Thursday, July 31 ..............6:30 a.m.-MIDNIGHT Friday, August 1 .................6:30 a.m.-2:00 a.m. Saturday, August 2............7:00 a.m.-2:00 a.m. How to Pay a Fare to Ride: Please remember when using tokens or U.S. coins, place them in your right hand to enter a fare gate on the left side. Listen for the beep and proceed through the turnstile. With a People Mover Fast Pass, it can only be swiped through a station fare gate one time in a 15-minute interval. Once it has accepted your fare at that station, it will not register again at that location for the above period. You can, however, use the pass at any other station. For more information on the 13 stations, downtown district map or Art in the Stations exhibit, please visit www.thepeoplemover.com.

Airport Transportation SKOOT Detroit COBO Center and the Downtown Hotel Association’s preferred shuttle service to/from Detroit Metro Airport. Call (855) 937-5668 or (313) 230-2331 or visit www.rideskoot.com. From Detroit Metro (DTW) to COBO Center or Downtown Hotels 8:00 a.m.-10:00 p.m.- Departs every 20-30 minutes From Downtown Detroit to Metro Airport (DTW) 4:00 a.m.-10:00 p.m.- Departs every 90 minutes Ticket cost: $20 to the airport per person, $23 from the airport per person. Use coupon code NACECARS14 for $2 off your round-trip ticket.

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Enhance your NACE | CARS 2014 experience with the official mobile app Event Information At Your Fingertips! ● View the exhibitor list, search for exhibitors, mark exhibitors with “visited” tags, request meetings, add personal notes and map their booth location. ● Build your personalized planner, plan your itinerary, add personal notes, and tag favorite exhibitors and sessions. Sync with the website in real-time. ● Tap into local information about Detroit, including hotels, transportation options and more. ● Read, follow and comment on #NACEEXPO tweets from our fellow attendees and exhibitors. ● Tune into exclusive updates, notifications and blogs from the NACE | CARS management team.

Efficiently plan your visit to NACE | CARS 2014 while on the go with the official mobile app. Download the appropriate mobile app today:

iPhone/iPad App

Android App

ChirpE Mobile Web App

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Stone Fort Group — Launches, Manages and Organizes Remarkable Events Summits, Exhibitions, Conferences, Workshops and Seminars This is a major part of our business and still showcases a simple truth: There is no substitute for getting senior business people together to share experiences, discuss the issues and opportunities, and build partnerships. We have a strong history of building rewarding partnerships, alliances, joint ventures and show management relationships with b2b visionaries and associations in order to successfully serve new and emerging markets. Additionally, we have worked with numerous groups and associations on their current events, magazines, websites and newsletters to take them to the next level of growth. Our conferences and trade shows can be anything from closely focused niche events to an annual industry gathering where major strategy, policy or product announcements are made. Stone Fort Group currently serves the Automotive, Corporate Real Estate, Energy and HR/Workforce markets with events throughout North America.

To learn more, CONTACT: Sean Guerre seang@stonefortgroup.com ● +1-832-932-7866 Brian Nessen briann@stonefortgroup.com ● +1-832-932-7868

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