JULY 2019 VOL. 32, NO. 7
A Greater Bloomington Chamber of Commerce Publication
In this issue: Advocacy Update ..........................................................2 Chamber Voices............................................................3 YPB News .....................................................................4 Chamber Briefs .............................................................5 Franklin Initiative Update...............................................6 The ‘Right Hands’ of Bloomington ...............................7 Chamber Golf Scramble.............................................11
People come in with a vague idea of what they are looking for . . “it is always fun when you find something that they weren’t expecting and they are say, ‘that’s cool, I didn’t think of that!’ Or when they see their logo on something and it looks really good – that’s fun.” —Kim Ellis, Baugh Fine Print & Mailing Kim Ellis poses in the product showroom at Baugh Fine Print & Mailing. (Rich Janzaruk / Herald-Times)
Spotlight: Baugh Fine Print & Mailing
JULY
By Kasey Husk
C Coming in August: Emerging Leaders/YPs
MARK YOUR CALENDAR
atch Baugh Fine Print & Mailing owners Pete and Kim Ellis sitting in a local pizza parlor on a Friday night and one might be forgiven for assuming they are celebrating the end of a long work week. But one phone call from a customer in need later, Kim said, and they invariably end up reaching for the check and the car keys. “If we want to be a good provider, we recognize that we have to be flexible,” Pete said of the couple’s dedication to their customers, even after hours. That focus on customer service, coupled with its full-time designer on staff and its high-quality equipment, have helped Baugh Fine Print & Mailing thrive at a time when many similar businesses are struggling, the couple said. Baugh, which offers printing and mailing services and sells promotional items and apparel, is located at 125 S. Westplex Ave. in Bloomington. “We are a very service-minded organization,” Pete said. “Our customers are our priority. It has become the culture and the fabric of our business to be focused on service; every one of our team members feels the same.” Before buying the business, Pete and Kim had been married for more than three decades, raised two children together and already had established
SPOTLIGHT
continued on page 14
16 Business After Hours – Graduate Bloomington 25 10 Under 40 Awards, Ivy Tech Community College – Bloomington
AUGUST 15 Business After Hours, Oliver Winery 20 Health and Business Luncheon, Bloomington Country Club
8LI ¶6MKLX ,ERHW· SJ &PSSQMRKXSR Going above and beyond the call of duty
See page 7
ADVOCACY+Update The Chamber represents business interests to local, state and federal representatives, serving as an advocate on behalf of all businesses for the issues critical to the future of our community. If you need assistance with a business advocacy issue, please contact your Advocacy Team at the Chamber.
Greetings from Your Director of Advocacy & Public Policy As I hope you’ve heard by now, I joined the Chamber in May as Director Mary Morgan. Courtesy of Advocacy & photo. Public Policy. The Chamber’s efforts to promote transparency, consistency and accountability fit well with my background as a journalist covering business and local government, and as a nonprofit leader in civic engagement. A bit about me: I grew up on the far east side of Indianapolis and attended Indiana University. After a stint in the Peace Corps and two years teaching English in China, I’ve spent the past 22 years in Ann Arbor, Michigan. My
husband and I recently returned to Bloomington, where we met as graduate students many years ago. I’ll be working to bring you timely, relevant and useful updates and resources. If you have suggestions, I’m eager to hear them! Or if you’d just like to grab coffee and chat, that’s great too. I look forward to working with you to build a healthy, vibrant community for all. - Mary Morgan
Advocacy Matters Is Now Online! You can now get frequent news on advocacy issues with our online Advocacy Matters Updates. As part of the Chamber’s new website, we’ve created a section that includes several items each week with information of use to Chamber members and the broader community. One of the Chamber’s roles is to ensure our members and residents are wellinformed so that they can be more engaged participants in our community. Have an issue you’d like to learn more about? Let us know! Contact Mary Morgan, the Chamber’s Director of Advocacy & Public Policy, at mmorgan@chamberbloomington. org or call 812-336-6381. Check out Advocacy Matters Updates at chamberbloomington.org/advocacymatters.
City of Bloomington Hopes to Join MetroLab Network
“Shortest Way Home: One Mayor’s Challenge and a Model.” He also gave the keynote at MetroLab’s 2017 annual summit, describing a project that put “smart The City of Bloomington is planning sensors” into the city’s sewer system. to join MetroLab Network, a consortium Check out MetroLab Network’s website that supports partnerships between cities at metrolabnetwork.org to learn more and the universities in their community to about this effort, including a list of memboost civic innovation. bers and projects. Devta Kidd, the city’s Innovation Director, announced the plans at the City Council’s June 12 meeting as part of a broader presentation on her work. MetroLab’s goal “is to help cities establish formal relationships with their local university to treat the city as a living laboratory and leverage the braintrust of the university, especially in research, for those really big, thorny issues that we encounter,” Kidd said. The application process requires a formal Memorandum of Understanding (MOU) between Mayor John Hamilton and either Indiana University President Michael McRobbie, Provost Lauren Robel or Vice President for Research Fred Cate. Currently, South Bend is the only Indiana city that’s a MetroLab member, partnering with the University of Notre Dame. South Bend Mayor Pete Buttigieg wrote about the partnership in his book,
Monroe County Embarks on Criminal Justice Study Monroe County government is undertaking a comprehensive review of our local criminal justice system, including the jail, courts, community corrections, probation department, law enforcement agencies, the prosecuting attorney’s office and public defenders. The county Board of Commissioners has hired consultants to lead the project: Kenneth Ray of Restorative Justice Services; criminal justice consultant Allen Beck; and former Dept. of Justice attorneys Eve Hill and Regina Kline of Inclusivity Strategic
ADV0CACY UPDATE
continued on page 12
Have questions about Chamber advocacy? Contact Mary Morgan 812-336-6381 mmorgan@Chamber Bloomington.org
F2 • BIZNET | JULY 2019
The ‘Right Hands’ of Bloomington
CHAMBER VOICES
worked together. Both took joy from our shared achievements, and neither wanted to be acknowledged for the excellent work We’ve all known that one person who they did everyday for the good of the rest seems to cheerfully be in the middle of of the team. Locally, my favorite “right it all, keeping tabs on details, supporting hand� is Shannon Hampton with Monroe others, and making sure that somebody County United Ministries. turns in the receipts to the office. Usually Shannon is the Office Manager at gatekeepers to senior leadership, these MCUM, and during my time there, I “right hands� are the epicenter of the learned to rely on her memory, grit, office, even if few outside know their and practical approach to everything. names. My first experience with an exceptional Shannon would be able to tell me the history of arcane policy while digging out right hand was Brenda, my father’s office a lost receipt for the auditors right after manager. For more than 20 years, Brenda she figured out how to fix our crashed worked every day with my dad, which itself was notable. Not only did she always computers. If Shannon didn’t know how have candy, she was able to keep my sisters to do something that needed to be done, she would figure it out, and 9 times out and I from arguing, she knew where my father was and how much longer he would of 10, she was successful. Her dedication be in with a patient, and she remembered to the mission of the organization and its details about everyone who came through efforts to fight poverty are immense, and the doors. Those details Brenda would use that small but mighty nonprofit would not to connect with patients, sharing a warmth be successful without someone like her in the front office. and understanding that made my father’s These amazing people typically stay in office a wonderful place to be. As my career has progressed, I’ve always the shadows and avoid public praise (sorry for outing you, Shannon!), but in this appreciated those who, like Brenda, have month’s BizNet, you can read about some kept the office organized, warm, and of our local “right hands� who keep their efficient. Brooke, who always kept her organizations running smoothly. own “Erin’s To Do List� to make sure she Enjoy reading, and I hope you are had things ready to pass to me when I having a great summer! needed them, and Pat, who remembered Best, every client and their family history going Erin back decades, were both instrumental in the success of the organizations where we Dear Members,
Erin Predmore. Courtesy photo.
8LI Âś6MKLX ,ERHW¡ SJ &PSSQMRKXSR Going above and beyond the call of duty CONTACT BIZNET If you are a Chamber member who would like to announce promotions, expansions, community events, or other news in the “Chamber Briefsâ€? section, please contact Jim Inman at the Chamber: 812-336-6381 or jinman@ChamberBloomington.org.
/ChamberBloom
/ChamberBloom
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Greater Bloomington Chamber of Commerce 400 W. 7th St., Suite 102 • P.O. Box 1302 • Bloomington, IN 47402 Phone 812-336-6381 • ChamberBloomington.org
STAFF, PARTNERS & BOARD MEMBERS The Chamber invites its members to contact these individuals with comments or questions regarding Chamber activities. CHAMBER OF COMMERCE
DIRECTORS
Erin Predmore, President and CEO Serena Duke, Member Services Coordinator Christopher Emge, Manager of Talent and Education Jim Inman, Director of Marketing and Communications Mary Morgan, Director of Advocacy & Public Policy Jim Shelton, Government Relations-County Tammy Walker, Director of Member Services
Bruce Calloway, Duke Energy Lauren Dexter, Bloomington Health Foundation Pat East, Hanapin Marketing Amy Somers Kopp, RE/MAX Acclaimed Properties Cullen McCarty, Smithville Vanessa McClary, Kiwanis Club of South Central IN Dan Peterson, Cook Group Scott Shishman, Old National Bank Brian Shockney, IU Health Bloomington Donna Walker, Hoosier Energy Kirk White, Indiana University Jim Whitlatch, Bunger & Robertson Andy Williams, Rogers Group, Inc.
OFFICERS Ron Walker, CFC Properties, Chair Jennie Vaughan, Ivy Tech Community College - Bloomington, 1st Vice Chair Mike Richardson, Midwest Color Printing/FASTSIGNS, 2nd Vice Chair Cindy Kinnarney, First Financial Bank, Secretary/Treasurer Tony Stonger, Edward Jones, Immediate Past Chair
To advertise in BizNet, please contact Chad Giddens at 812-331-4292 or cgiddens@heraldt.com. Be sure to ask about discount rate packages for Chamber members! For subscription information or customer service, please contact Jim Inman at 812-336-6381 or info@ChamberBloomington.org. Please send press releases to info@ChamberBloomington.org. Thank you for your interest in BizNet!
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JULY 2019 | BIZNET • F3
CHAMBER BRIEFS
New Hires and Promotions Curt Durnil, Financial Representative with Bill C. Brown Associates, has been awarded the Fast Track Award by OneAmerica, Inc. This award recognizes strong productivity for financial representatives who have achieved exceptional sales activity. Hylant was recently ranked the #1 Best Place to Work in Bloomington and is excited to welcome two new Client Executives to their Bloomington office. Clint Swan, Client Executive-Employee Benefits, brings experience in benefits consulting and account management for organizations varying in size and industry throughout the state of Indiana. Stewart Dilts, Client Executive-Commercial Insurance, brings technology sales experience and will specialize in assisting clients in the life sciences, healthcare and technology industries. Yolanda Treviño, PhD, Assistant Vice President for Strategy, Planning and Assessment in Diversity, Equity and Multicultural Affairs (OVPDEMA) for Indiana University, has been elected to serve a three-year term on the Children’s Organ Transplant Association (COTA) Board of Directors. Visit COTA.org for more information. RD Jones and Tom McGlasson of Jones, McGlasson & Arter are pleased to announce that Maryann Williams has joined the firm. Maryann’s areas of practice include family law (including adoptions, custody, child support, parenting time issues and dissolution of marriage), guardianships (adult and child), criminal misdemeanors, specialized driving privileges and criminal expungements.
Keystone Construction Company LLC has been serving the housing industry in Bloomington, Indiana since 2003 through a wide range of services. These services include drafting, design, consulting, semi-custom and custom home building. Keystone has built or managed the construction of over 100 high quality, energy efficient, custom homes since 2003. Through this experience Keystone has refined our building process to produce the highest quality home and building experience for you. Contact us today at 812-325-3603 or online at www.keystoneconstructionco.com
Collins Mobile LLC was established in 2017 to open and operate T-Mobile retail locations throughout the Midwest (Indiana, Kentucky, Michigan and Ohio) We are proud to partner with T-Mobile USA supporting their aggressive store expansion efforts. We are focused on delivering a world class customer experience. For more information call (812) 8223975 or visit us at 350 S Liberty Dr!
Artisan Electronics is a small business DOD Contractor focusing on engineering, technology, and information technology/cyber security solutions for the Department of Defense, and specifically NSWC Crane. For more information visit us online at www.artisan-electronics.com
Laspada Enterprises, INC. We are a family-owned-andoperated company in business for 30 years, and we know this industry and region inside and out. It all started with a dream by the LaSpada brothers and their father. They opened the company doors in 1986 with the hope of fixing the trucking industry, creating well-paying driving jobs, and giving drivers more time at home with their families. We believe that our clients’ needs are of the utmost importance, and we are committed to meeting those needs. As a result, a high percentage of our business comes from returning clients and referrals. We welcome the opportunity to earn your trust and deliver you the best service in the industry. Contact us today at (855) 527-7232!
Awards and Designations Monroe Hospital announced that it is a recipient of the Healthgrades 2019 Patient Safety Excellence AwardTM. This distinction places Monroe Hospital among the top 10% of all short-term acute care hospitals reporting patient safety data as evaluated by Healthgrades, the leading online resource for information about physicians and hospitals. Visit monroehospital.com for additional information.
CHAMBER BRIEFS continued on page 13
Congratulations to Stonecroft Health Campus on their ribbon cutting! They celebrated with a community Open House that provided hors d’oeuvres made by their chef and entertainment by Janice Jaffe & Curtus Cantwell Jackson. Hoosier Hills Career Center also offered virtual Dementia tours for the public to learn about the challenges of Dementia/Alzhemier’s. For more information visit 363 S. Fieldstone Blvd. or call (812) 825-0551.
Jeff and Michelle Richardson exude beautiful artistry as they capture unforgettably stunning images. Beyond simply taking pictures, their mastery lies not only in seeing what others can’t see, but also in capturing images that brilliantly reflect and reveal who people really are. With a combined 39 years of experience in the field, Jeff and Michelle have become industry mavericks who know exactly what it takes to deliver a luxurious studio experience while creating epic visual story telling. Call (812) 339-3500 to make your appointment today!
JULY 2019 | BIZNET • F5
Spotlighting Those Young Professional Behind the Scenes
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hursday, July 25 marks The Greater Chamber of Commerce Bloomington’s 9th annual 10 Under 40 Awards to be held at Shreve Hall at Ivy Tech Community College - Bloomington. The program recognizes individuals between the ages of 21 and 40 years old who have demonstrated outstanding leadership in the community and in their workplace. While that event honors those esteemed burgeoning leaders, it is important to also highlight those young professionals behind the scenes. The individuals whom are not in the limelight at their business, but key in making a real difference. These unsung heroes are critical for smooth workplace operations and the backbone of a company’s success. When I thought about YPBers that would fit this category, my mind was drawn to the Oliver Winery’s Amanda Paikos. She comes to our events upbeat and enthusiastic. Her sincere demeanor provides the Winery an excellent ambassador. She is someone who really loves her job and cares for her employer. Ms. Paikos is both the human resource and retail associate at the winery. In HR, she manages the winery’s holistic wellness program Live Well. While at the same time, she writes a monthly newsletter, manage their applicant system and assists managers with the hiring and onboarding process. “I love getting to surprise our new employees with a ‘welcome’ surprise featuring Oliver swag that makes them feel welcome, states Ms. Paikos.
YPB NEWS
continued on page 13 The Oliver Winery’s Amanda Paikos digs into HR work. (Courtesy photo)
Upcoming Chamber Events: Tuesday, July 16 — Business After Hours – Graduate Bloomington Thursday, July 25 —10 Under 40 Awards, Ivy Tech Community College – Bloomington Thursday, August 15 — Business After Hours, Oliver Winery Tuesday, August 20 — Health and Business Luncheon, Bloomington Country Club
Details and registration at ChamberBloomington.org
MEMBER RENEWALS • A Better Way Moving & Storage • ABRA Auto Body & Glass • Affordable Fence Inc • Arbor Ridge Homeowners Association • Bicycle Garage, Inc. • City Glass • Cornerstone Information Systems • Curry Auto Center
NEW MEMBERS Artisan Electronics, Inc 14359 Schonberger Dr, Suite A Odon, IN 47562 Contact: Heath Murray 812-558-0107
F4 • BIZNET | JULY 2019
• • • • • • • • • • •
Dip Chick Dip Fifth Third Bank Graduate Bloomington Habitat Restore Hannah Center Hoosier Trails Council, Boy Scouts of America Indiana Innovation Institute IU Health Plans Limestone HealthBloomington Longhorn Steakhouse Mark A Sutor DD MSD PC
Nameless Catering Company 195 N 500 East Lebanon, IN 46052 Contact: Jeremy Brown 317-344-8449 No Frye Zone 421 E 3rd St, Suite 6 Bloomington, IN 47401 Contact: Rhonda Sharp 812-333-3119
• Meadowood Retirement Community • Jerry Metzger, CPA • Monroe Convention Center • Monroe County United Ministries, Inc. • OEI, Inc. • Perfect Parties Tents & Events • Ron Plecher • Joyce Poling • Quick Fit Indiana • RE/MAX Acclaimed Properties
• Smith Brehob & Associates, Inc. • Southern Indiana Center for Independent Living • Sycamore Farm Bloomington, Inc • Tim Ellis Realtors & Auctioneers, Inc. • Trace Investigations, Inc. • WGU Indiana • Young Living Essential Oils
Richardson Studio Ltd 1541 S Piazza Dr Bloomington, IN 47401 Contact: Jeffrey Richardson 812-339-3500
Zen Cleaning Services LLC PO Box 8134 Bloomington, IN 47407 Contact: Theresa Cooper 812-577-9936
Verizon-Wireless Zone 4011 S Old State Road 37 Bloomington, IN 47401 Contact: Darren Fortner 812-822-0979
The Franklin Initiative Update
FI Pushes Forward with a Focus on Financial Literacy
T
Talking dollars and cents, Phil Schuman of IU’s Office of Financial Literacy discusses the finer points of educating our youth on how to manage money. (Courtesy photo)
Join the Chamber today!
For more info, email: info@ChamberBloomington.org
he Franklin Initiative (FI) re-established its Advisory Council this year. Having met a few times, it became clear that financial literacy was a top priority. “Financial Literacy is a workforce development issue for our employers and students,” said Cindy Kinnarney of First Financial Bank. “Through the dynamic partnership between the Chamber’s Franklin Initiative and our wonderful school corporations, work is being planned to address this need.” For well over a decade, The Greater Chamber of Commerce Bloomington has been organizing The Reality Store® at all four Monroe County middle schools. Here students roleplay as 28-year-olds who pick a career based on their interests and GPA. From there they manage their income on housing expenses, transportation, insurance, and sometimes even divorce with child support payment. This exercise has been hugely popular and highly memorable by the students. The goal of then of the FI Advisory Council has been to expand the opportunities of financial literacy beyond The Reality Store®. The earlier students learn about debt, savings, and credit, the less likely they are to grapple with debt in the future. It is also more probable they will become productive members of our community. Therefore, it is imperative that financial literacy concepts be embedded throughout the grade levels that builds into a continuum of
What Chamber Membership Can Do For You!
I
f you were to ask one of the 870+ active and engaged members of The Greater Bloomington Chamber of Commerce what the top benefit of membership is, you’re likely to get a wide range of answers. Networking. Advocacy. Professional development. Opportunities to connect with elected officials. Being part of a collective voice of business for Bloomington, Monroe County and southern Indiana. An engaged young professionals program. Connecting businesses with local schools and students, ents, to help with future employment. You might also hear about the cost-savings programs available to members. These programs differ in what they offer Chamber members but can be beneficial for employees and for business overhead costs. • Accident Fund: Accident Fund Insurance Company of America has partnered with The Chamber to offer worker’s compensation for members. By joining a group program, employers can potentially make workers’ compensation insurance a smaller part of the budget. • Bill C. Brown: A few opportunities are available for Chamber members: • Group short-term and long-term disability with an employee assistance program is available
F6 • BIZNET | JULY 2019
FRANKLIN INITIATIVE UPDATE continued on page 12
for members. The disability program is employer or employee paid, offers group rates and minimum participation. The added employee assistance program includes three free behavioral health visits (with one paid employer life or disability coverage), free will preparation and international travel assistance. • Guaranteed Group life insurance • *NEW* Dental coverage for Chamber members is also available through Bill C. Brown. Infintech: Infintech counsels • participating merchants on best part practices so they can efficiently process pr credit cards at a potentially lower cost. Software integration, mobile processing, POS systems and more customization are available. • Office 360: A locallyowned and operated business products ow supplier, Office 360 provides next-day supp delivery and low prices on a variety of office needs – furniture, janitorial and cleaning supplies, workplace branding, print and more. If you are not already a Chamber member, there are a variety of membership levels available, and additional details about the cost-saving programs above are available on The Chamber’s website – ChamberBloomington.org.
8LI œ6MKLX ,ERHW¡ SJ &PSSQMRKXSR Going above and beyond the call of duty
;
By Kasey Husk
hen Smithville Fiber manager of event planning Theresa Begley walks into a function she has helped put together on behalf of her company, she invariably carries with her “the toolbox.� Inside, she said, are “a million things� – odds and ends of every kind – in service of the goal to “always have anything I could possibly need at any event.� The box is a physical manifestation of the traits that have transformed Begley from a temporary hire at Smithville to a vital member of its team in just eight years: attention to detail, preparedness and extraordinary effort. “She puts her all into every task she takes on,� said Dave Brodin, chief operating officer at Smithville. “She is just one of those people that if she takes on a task, you can just be 100 percent confident that it is going to get done.� It is those traits that separate the good employees from the great, say Brodin and other local employers. Today, BizNet highlights Begley and three other employees whose boundless enthusiasm, coolness under pressure and efforts beyond of the call of duty made them the indispensable “right hand� employees for Bloomington businesses.
“She is a joy every day. She is never in a bad mood, she is never angry, she never gets upset. She makes everything fun; I don’t care if we are packing up at 10:30 at night after work all day long, she makes it fun.�
“I love people, and I love being out in the community. There’s never a dull day. I’ve hosted legislative receptions, Chamber after-hours (events) and little birthday parties. It’s a big variety.� — Theresa Begley, manager of event planning, Smithville Fiber
‘A joy every day’
Every year, Smithville Fiber asks its roughly 200 employees for nominations for its Above and Beyond Champion award, given to employees who routinely go beyond the call of duty at work. This year, the same name came up from employee after employee at Smithville: its manager of event planning – and the year’s award winner – Theresa Begley. “She is a joy every day,� said Annette Bruner, manager of media and events departments. “She is never in a bad mood, she is never angry, she never gets upset. She makes everything fun; I don’t care if — Annette Bruner, we are packing up at 10:30 at night after work all day manager of media and long, she makes it fun.� events departments, That attitude is an important asset in a career Smithville Fiber that has Begley traveling weekly to different areas in Smithville’s 15-county service area in Indiana, where she strives to keep the company “visible and engaged� in the communities. Some days have her handing out candy bars at a golf outing, while others may have her attending a leadership conference or hosting families for a local Touch-A-Truck event. “I love people, and I love being out in the community,� Begley said. “There’s never a dull day. I’ve hosted legislative receptions, Chamber after-hours (events) and little birthday parties. It’s a big variety.� With so many events across a wide swath of south-central Indiana, there’s a lot of detail for Begley to track. Her secret, she said is “lots of notes and spreadsheets� and a careful filing system by county. Her goal, she said, is that anyone could come into her office and quickly and easily find out what she is working on in any given area. Early on, Begley said, she felt as if she should be able to handle every detail herself. These days, however, she knows better. “I didn’t want to fail, so I felt like I had to be in charge of everything, but THE ‘RIGHT HANDS’ OF BLOOMINGTON continued on page 8
Theresa Begley, manager of event planning, Smithville Fiber. (Courtesy photo)
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JULY 2019 | BIZNET • F7
THE ‘RIGHT HAND’ OF BLOOMINGTON
“Everybody deals with stress, but she maintains a positive disposition in all situations,” Shishman says. “She’s very hard working, very professional, and she does that while maintaining a great attitude.” — Scott Shishman, region president, Old National Bank
Continued from page 7
that’s not what makes me successful,” she said. “It’s because I do have a good support group, where all I have to do is ask (for help). That makes us all successful.” The best compliment, she said, is when people ask what she does and as she tells them they say, “‘You must really love your job, I can tell.’ By the way I’m smiling and talking, they can tell.”
‘The glue that holds us all together’
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Tracey Coryea poses in the downtown branch of Old National Bank. (Rich Janzaruk / HeraldTimes)
“Always be a learner. You never know what the day is going to bring and what you are going to be asked to do. Be curious. Learn from your mistakes, and move forward.” — Tracey Coryea, executive assistant, Old National Bank
Join the Chamber today!
For more info, email: info@Chamber Bloomington.org
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F8 • BIZNET | JULY 2019
Television shows might give the impression that the daily tasks of an administrative assistant – filing, perhaps, or answering the phone – are rote and predictable. But for Old National Bank’s Tracey Coryea, the days are anything but. In her role as executive assistant, Coryea has made a name for herself precisely because of her ability to cope with the wide variety of tasks thrown her way, said Scott Shishman, region president for Old National Bank. With only a few administrative professionals working to support roughly 100 executives in the region, Coryea has – in just two years in this role – become “the glue that holds us all together,” he said. “Everybody deals with stress, but she maintains a positive disposition in all situations,” Shishman said. “She’s very hard working, very professional, and she does that while maintaining a great attitude.” For Coryea, it is that variety that makes the job so interesting. A day’s task can include everything from putting together reports, creating databases or even selecting and handing out geraniums to customers each summer. She also handles sponsorship requests that come to Old National, which she compiles and takes to a committee to determine which requests will be approved. “It makes my position fun because I get to see and hear about all the things going on in the community, and sometimes help coordinate volunteers,” Coryea said of the sponsorship requests.
Indeed, one of Coryea’s pr was her role in coordinating t Cook annual fundraiser, in w community put their cooking money for local charities. The months to put together each behind-the-scenes coordinati through it all Coryea could b and making the event very m said. Managing the many hats s assistant is, Coryea said, a ma a perfectionist isn’t necessaril because you need to be ready situation requires. “You have to be willing to Coryea said. “Your best laid p planned, there’s always somet wrong. You have to be able to Intellectual curiosity is also someone looking to make the “Always be a learner,” she what the day is going to bring be asked to do. Be curious. Le move forward.”
‘If they are happy, th
When something needs to office manager Vern Hagema whether that task is part of hi The way Hageman sees it, hands on deck to help fulfill i resource for people with disab “His goal is to get things d clients need and to support o Russell Bonanno said. “It’s ne my job?’ He will find time to long as is it something that is Hageman was originally h direct-care provider for indiv
8LI ¶6MKLX ,ERHW· SJ &PSSQMRKXSR Going above and beyond the call of duty
Richardson said. Richardson said most of his new business comes from referrals. “Being ng around 40 yyears, people know w me,” he said, now 58 and still hoping to grow the business a little bit more. “I feel fe el pretty conf confident nfid ident that th the there here iis stil still illl a demand for high-quality, handmade products. “And what would I do if I retire? Probably more woodworking.” Clutch Fabrication are makers, too, purveyors of custom metal furniture with their own loyal customers. If you’ve ever visited Cardinal Spirits or several restaurants along the courthouse square, you’ve likely sat on some of their stools or admired one of their signs. Clutch has been owned and operated locally by Josh and Rose Smith since October 2012. In that time they’ve outfitted not only local restaurants, but also residential homes. “We do a lot of railings. Every place needs a rail. We also do a lot of interiors for restaurants around town and businesses, signs, things of that nature,” Josh Smith said. “We handle a lot of the design work, as well — that’s one of our biggest selling points.” Smith says he started the business after previously working as a body piercer for about 10 years. “I was just building things for fun and having a good time doing that. It wasn’t too long before I discovered that
there was a market. The market steered me in this direction n more than I steered the direction of the market,” he said. d. The local market has been kind to Clutch Fabrication,, in large part, Smith believes, because of the level of craftsmanship and respect they put into each job.. Bloomington “I think Blooming ngton is jjust a place that can reallyy make and/or break you if you get in with the handful of right people. It can be a fantastic place. If you treat them right, they will help you grow and push,” Josh Smith said. “If you don’t treat them right, it will not take long for people to hear that, especially in the building community.” Bloomington’s vast appetite for fresh and local ingredients has spurned on growth in business across county lines. Nashville Spice Co., located in the small Brown County town known for tiny shops and pedestrian foot traffic, benefits greatly from customers from Bloomington looking to try new ingredients in their cooking, owner Greg Fox said. “We get quite a few customers from Bloomington. It’s actually one of the larger areas we pull from,” Fox said. “I think it’s the quality and diversity of our products. People could probably order the same ingredients online, but they like the experience of coming in and being able to smell everything and see how fresh it is.” The store, which Fox runs with his partner, Mark
Joni McGary, Lucky Guy Bakery. (Jeremy Hogan / HeraldTimes)
“I think Bloomington loves local made. Maybe it’s like that in other communities, but Bloomington is pretty groovy that way.” — Joni McGary, Lucky Guy Bakery
IN OUR OWN BACKYARD continued on page10
“We get quite a few customers from Bloomington. It’s actually one of the larger areas we pull from. I think it’s the quality and diversity of our products. People could probably order the same ingredients online, but they like the experience of coming in and being able to smell everything and see how fresh it is.” —Greg Fox, Nashville Spice Co. Nashville Spice Co. owners Mark Schmidt (left) and Greg Fox. (Courtesy photo) 1 Ûã²Û ²
JUNE 2019 | BIZNET • F9
THE ‘RIGHT HANDS’ OF BLOOMINGTON
Continued from page 9
“I love helping people. They come in with a vague idea of what they want their event to look like, and I help them bring that to fruition and help them create an event that is memorable.� — Shannon Sowder, event planner, Hilton Garden Inn
Shannon Sowder. (Courtesy photo)
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our clients to become more active in the community,� said Bonanno, who also notes that the Moose Lodge has become a major donor to LIFEDesigns during Hageman’s tenure as well. Hageman said it is gratifying to see the positive impact that his fraternal organization can have on the people he works with. One client, he remembers, used to sit facing the wall any time Hageman brought him to the Moose Lodge for Friday night music and dinner because that client felt sure he wouldn’t be welcomed there. “Today, he is still a member and every time he walks in there, everybody greets him,� Hageman said. “He gets up and dances, when before he wouldn’t do that. That’s what it’s all about. That touches the heart.� “If they are happy, that makes me happy,� he said.
‘Jill-of-all-trades’ Shannon Sowder’s official title at Bloomington’s Hilton Garden Inn may be event planner, but when someone has a question about just about any topic at the hotel, everyone said the same thing: “Ask Shannon, she’ll know.� “I’m a catch-all,� Sowder said. “I help at the front desk, I help the general manager, I help every other department I can, the restaurant, the kitchen. I’m kind of a Jill-of-all-trades, which is fun. It keeps things interesting.� Sowder is among the longest-serving employees at the Hilton Garden Inn, having been hired there before the place even officially opened 13 years ago. During that time, her passion for customer service and can-do attitude – as well as her extraordinary attention to detail – have made Sowder an invaluable “I’ve shared an member of the organization’s team. office with her “I’ve shared an office with her from Day One from Day One of my of my hospitality career, and I can honestly say I hospitality career, wouldn’t be where I am today without her help,� and I can honestly say said David Bolla, director of sales. “She always offers I wouldn’t be where helpful advice and uses her past experiences to solve I am today without today’s problems. I promise the dream to clients and her help. She always Shannon delivers.� Sowder’s primary role is to organize and help offers helpful advice plan events of all shapes and sizes being held at the and uses her past Hilton Garden Inn. It’s a job that means plenty of experiences to solve juggling, whether it is attending to events happening today’s problems. I in the moment, planning for future ones or soliciting promise the dream to potential clients. But that variety, she said, keeps clients and Shannon things interesting because “you never know what delivers.� you are going to walk into, you constantly meet new — David Bolla, director of people, (hear) new stories.� sales, Hilton Garden Inn “I love helping people,� Sowder said. “They come in with a vague idea of what they want their event to look like, and I help them bring that to fruition and help them create an event that is memorable.� Events often come with bumps in the road, but over the years Sowder has learned that the best way to handle challenges is to be polite, calm and direct with customers, she said. And in any situation where a problem arises, it is always best to pause and think rather than panic. “Take a second, take a deep breath and think of the best way to handle it,� she said. “Don’t make hasty decisions.� Bolla said he believe a major reason for Sowder’s long and successful career in Bloomington is that people know they can count on her to act with “genuine care� and integrity. For Sowder, it all comes down to loving what she does. “When I talk to young people, even my own kids, about what they want to do, I say, ‘don’t focus on the money, focus on the time,’� Sowder said. “You are going to spend more time at work than almost anywhere else, so it has to be something you enjoy, something you are passionate about.�
Blue Skies and Long Drives: The Chamber’s Golf Scramble is a Success!
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hen you have temperatures in the 70s, blue skies, a beautiful golf course, more than 100 golfers, wonderful sponsors and supporters and a full crew of staff and volunteers, you have the recipe for a perfect day of golf! The Chamber’s 36th Annual Golf Scramble took flight on Wednesday, June 12, at The Golf Club at Eagle Pointe. Golfers began arriving shortly before 10 a.m. to warm up on the putting green (sponsored by FASTSIGNS) and driving range (sponsored by Holiday Inn and ISU Insurance Services The May Agency). The City of Bloomington served as the Recycling Cart sponsor and Fourwinds Lakeside Inn and Marina returned as the cart sponsor for the day. At 11 a.m. Chamber president and CEO Erin Predmore welcomed everyone and recognized sponsors and supporters of the event. Tony VanNess reviewed the rules of the day and thanked everyone for attending, and then the 26 teams of golfers took off across the course for a shotgun start. Golfers had the opportunity to meet and network with a number of hole sponsors for the event, including: • German American • IU Health Plans • Building Associates • The Peoples State Bank
• IU Health Bloomington • Cassady Electrical Contractors • Express Employment Professionals • HFI - Harrell-Fish, Incorporated Additional sponsors of the day included IU Credit Union, Rogers Group / Rogers Group Investments, CFC Properties, Duke Energy and Markey’s Rental & Staging. A special thank you goes out to Master Rental Center for providing tents, tables and chairs for our hole sponsors. The day moved quickly on the course, with the first team arriving back to the clubhouse just before 4 p.m. Golfers gathered for food and drink provided by The Golf Club at Eagle Pointe, and then awards were presented. 4th Place – FASTSIGNS 3rd Place - RE/MAX Acclaimed 2nd Place - IU Health Plans Grand Champions - HFI - Harrell-Fish, Incorporated Prizes were awarded to the top three teams (thank you to our prize sponsor, RE/MAX Acclaimed Properties). Everyone left with a smile on their faces... we’re grateful to our Ambassadors who assisted with set-up in the morning, the entire team at The Golf Club at Eagle Pointe for making the day run so smoothly and to all of our sponsors and golfers who made it a great day!
Right: Tony VanNess (l) joins Chamber president & CEO Erin Predmore in presenting the HFI team with their Grand Champion award at The Chamber’s Golf Scramble. (Courtesy photo)
Left: German American team members are all smiles at their tent on the course at The Chamber’s Golf Scramble. (Courtesy photo)
Right: The FASTSIGNS team are all smiles at The Chamber’s Golf Scramble. (Courtesy photo)
Right: The Master Rental Team – Deron Lavin, Lance Eberle, Joshua James and Michael Korus – are all smiles at The Chamber’s Golf Scramble. (Courtesy photo)
JULY 2019 | BIZNET • F11
How are TIF revenues calculated? The captured tax is only that which applies to the difference between (1) the baseline value of the property when the district was first formed, and (2) the value of the property after new construction or improvements to the property. That difference is the “increment� in “tax increment finance.� Projects funded by TIF revenues include Switchyard Park, the Trades District, street and sidewalk repair, and redevelopment of the IU Health Hospital site. Future projects might include funding the expansion of the Monroe County Convention Center.
City Resources: Using uReport and B Clear Data
ADVOCACY UPDATE
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Consulting, which focuses on civil rights and inclusion for persons with disabilities. The contracts total $212,000 for this phase. Several public forums were held in June to get input from the community, facilitated by the Monroe County Human Rights Commission and the Community Justice and Mediation Center. This process is just getting underway, so stay tuned for updates on how you can get involved.
Talking TIF Tax Increment Financing (TIF) is one of the economic development arrows in the quiver of munici-
pal financing. In the City of Bloomington, TIF funds are overseen by the Bloomington Redevelopment Commission. At the RDC’s June 3 meeting, the group received an annual report on TIF revenues and allocations. In 2019, TIF revenues are projected to reach about $10.6 million. How does TIF work? TIF is a way to “capture� certain property taxes to be used in a specific geographic district – taxes that would otherwise be used by entities with the authority to levy taxes in that district. In Bloomington, a portion of the property taxes that would otherwise be collected by taxing units (like the city, county, and public schools) is instead used by the city for projects within the TIF district. In Bloomington, six TIFs are combined into a consolidated district. For details about the city’s TIF, including maps of the TIF districts, go to bloomington.in.gov/business/districts/tif.
FRANKLIN INITIATIVE UPDATE
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Did you know that the City of Bloomington has a quick way to report problems with services or facilities? The uReport – at bloomington.in.gov/ureport – is an online tool to alert the city about issues with parking, street repair, parks, hazardous situations and more. For example, click on the Cleanup & Sanitation icon to see a list of specific issues to report: debris removal, excessive growth (presumably not economic growth!), graffiti, leaf collection, recycling, trash, and yard waste. You can upload a photo of the situation and write a brief description before submitting. Interested in tracking city performance? The Bclear portal provides information on a range of operations, from filling potholes to annual compensation reports. There are 181 datasets available on Bclear so far, including nine that relate to business/economy.
is our strong partnerships with local schools.� Continued from page 6 The FI Council’s first step was organizing professional development knowledge. These lessons follow on Financial Literacy for teachers. a vital timeline of a student’s With the help of volunteers from educational career. Students as young as 5 can absorb basic financial German American, IU Financial Literacy Office, Owen County concepts such as wants and needs and how having a job can help them State Bank and First Financial, earn money to purchase their wants. this concept became a reality. Broken up into four distinct grade “German American consistently groupings, the training was able to strives to give back to the communities we serve. Our Financial tailor the instruction based on the students’ needs. Not only were the Literacy program is one of the volunteers providing the professional many ways we give back to the development, they were also offering community,� stated Nick Shafer of German American. “What makes our to come into the classroom to teach. The attendees were represented financial literacy initiative successful
by four area school districts and two other financial institutions. “The ideas for activities to do in class will help with my students understanding of financial literacy,� stated one attendee in the high school section. “When German American employees volunteer to teach the financial literacy curriculum, it is not only important for our bank but is important for the schools, we serve along with the students that participate in the program. Our entire community benefits anytime we can partner with the schools to help educate our children,� noted Shafer.
YPB
Continued from page 4 In contrast, under her duties in hospitality, she manages inventory and food/ merchandise ordering on a weekly basis. The back and forth between departments allows her more flexibility and to work with all the wonderful staff and guests at the winery. “I have grown a ton over the year. My position was a newly created which has risen to become a point of contact for our employees, guests and vendors. I have been able to help with so many special projects, from hosting movement challenges and designing wellness initiatives to assisting with the main tasting room renovation. I have even had the opportunity to help harvest grapes last September in our demo vineyard at the entrance of the winery,” states Oliver Winery’s Amanda Paikos. Not only has Amanda expanded her role at Oliver but as taken strides in improving herself and her community. She is a regular attendee at YPB events and volunteers at multiple non-profits in the area. This has included time spent at Hoosier Hills Food Bank and sponsoring two families at MCUM during the holiday season. “I have grown to appreciate giving back to the community and have had the opportunity to participate in leadership and HR conferences. And- I’ve met so many new people around Bloomington!” exclaims Amanda. Ultimately, Amanda’s favorite aspect working at Oliver Winery is the people there. From her fellow employees to the vendors and the guests that all make the Winery happen “I have gained a second family in the year I’ve been here. I’ve been lucky to share some special moments, belly laughs with these wonderful people. Working with intelligent and motivating people who are specialists at their jobs has been inspiring,” gushes Ms. Paikos. Please join us for the 10 Under 40 awards ceremony on Thursday, July 25th at Ivy Tech Community College - Bloomington. You can register on The Chamber’s website – The Oliver Winery’s Amanda Paikos enjoys the beautiful grounds walking between her two roles there. ChamberBloomington.org. (Courtesy photo)
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Ivy Tech Community College Bloomington’s practical nursing program was recently ranked #1 in the state out of all other Indiana LPN programs, by PracticalNursing. org. The practical nursing program is a highly-competitive, selective-entry program. The next information session is Thursday, July 10, from 3 p.m. to 5 p.m. in room N117 at the Lee J. Marchant School of Nursing. For more information visit ivytech.edu/nursing Tony Stonger with Edward Jones recently attended a financial advisor leader conference in St. Louis. Stonger was among the 800 financial advisors who qualified out of the firm’s more than 17,000 financial advisors in the U.S. and Canada. For more information visit edwardjones.com. Ivy Tech Community College’s Bloomington campus and Clipper & Soul, Haircuts, Beards, & Goods, has entered into partnership through Ivy Tech’s Achieve Your Degree™ (AYD) program to support community college completion for Clipper & Soul employees. For more information about AYD, log on ivytech.edu/achieveyourdegree. The Great Lakes Graphics Association (GLGA) has announced that World Arts, Inc., is the recipient of multiple awards in the 2019 Graphics Excellence Awards
competition. The GEA recognizes companies through Illinois, Indiana and Wisconsin for the superb craftsmanship in the design, creation and production of top-quality printed material. Awards received for entries produced by World Arts included: two Best of Category, one Best of Division, six Awards of Excellence, and three Certificates of Merit.
Opportunities and Events WFIU Public Radio and the Department of Jazz Studies at the Indiana University Jacobs School of Music will partner again this summer to co-host the Jazz in July concert series in the Conrad Prebys Amphitheater on the Indiana University campus. The concert series kicks off on Friday, July 5, at 7 p.m. with Jamaal Baptiste & Descarga 5, followed by the Amanda Gardier Quartet on July 12, Elena Escudero on July 19, and the Tucker Brothers on July 26. wfiu.org/jazzinjuly. The Bloomington Community Farmers’ Market has opened the weekday version of the Market for the 2019 season. The Tuesday Market takes place every week through the end of September at Sixth and Madison Streets from 4 until 7 p.m. For more information visit bloomington.in.gov/farmersmarket. Fall registration is now open at the Monroe County Community School Corp.’s Broadview Learning Center for Indiana adults seeking to obtain their Indiana High School Diploma. During the 2018-19 school year,
MCCSC Adult Education awarded over 125 adults their Indiana High School Diploma. The fall course schedule starts on Aug. 12 and registration information can be found at www.MCCSC.edu/adulted or by calling 812330-7731. Join Monroe County CASA for Coffee with CASA on July 11 from 7:30–9 a.m. at the Monroe County CASA office (201 N. Morton). Monroe County CASA (Court Appointed Special Advocates) provides advocacy for children that are involved in abuse or neglect cases in the Monroe County court system. Guest are encouraged to come ask questions, talk to current CASA volunteers and learn more about what it is like to advocate for a child. For more information call 812-333-CASA or visit monroecountycasa.org. The Buskirk-Chumley Theater is pleased to announce a variety of upcoming programming, including Lucinda Williams (8/10), Rufus Wainwright (9/24) and a summer series of classic sci-fi films. Tickets for performances and films can be purchased at bctboxoffice.org, at 812-3233020, or at the BCT Box Office & Downtown Visitors Center at 114 E. Kirkwood Ave.
Other Brian Bourkland Personal Training, LLC has relocated to 5006 S. Rogers St. For more information, call 812-345-0804 or visit brianbourkland.com. JULY 2019 | BIZNET • F13
Baugh Fine Print & Mailing prints . . . “everything from magazines and newsletters to greeting cards and posters.” —Pete Ellis, Baugh Fine Print & Mailing
A high quality printer used in production at Baugh Fine Print & Mailing. (Rich Janzaruk / Herald-Times)
SPOTLIGHT
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careers: him as an automotive industry executive and her as a teacher/social worker. But they knew they were ready for a change. “We just decided we were going to do something different,” Pete said. “Something that allowed us to be a bit more hands-on.” After an exhaustive five-state search for a good business available to purchase, Pete and Kim ultimately landed on a mailing and printing company then called Baugh Enterprises. They acquired the company in 2015, followed by the purchase of Fine Print in 2017 that they combined to create Baugh Fine Print & Mailing. Today the business’ efforts are split fairly evenly between its mailing, printing and promotional items, the couple said. It prints “everything from magazines and newsletters to greeting cards and posters,” Pete said. The city of Bloomington water bills that land in 20,000 local homes each month are printed and mailed by Baugh. Its showroom, meanwhile, is filled with a wide variety of promotional items from which clients can choose, including, Kim said, about 125 different styles of keychain and the yard sticks the IU Credit Union is known for giving away each year at
the county fair. “That’s kind of odd, but everyone wants a yard stick,” Kim jokes of the trademark item, noting that the one year the credit union had failed to pass them out “people were upset about it.” Working with companies on those promotional items is one of Kim’s favorite aspects of the business in part, she jokes, because “you get to shop a lot.” People come in with a vague idea of what they are looking for, Kim said, and “it is always fun when you find something that they weren’t expecting and they are say, ‘that’s cool, I didn’t think of that!’ Or when they see their logo on something and it looks really good – that’s fun.” The couple acknowledges that the printing and mailing industry has faced challenging times, but at Baugh business is booming. This, they believe, is due to their decision to invest in high-quality printing equipment – “we believe we have the best equipment available,” Pete said – and to have a highly experienced graphic designer on staff full-time. But another factor is their dedication to doing whatever it takes to meet a customer’s needs. “We aren’t perfect, but we work very
SPOTLIGHT
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“We work diligently as a team. Our whole team is very focused on providing good customer service. We feel if we provide good customer service, that good things will happen to us.” —Pete Ellis, Baugh Fine Print & Mailing
A pair of high quality printers used in production at Baugh Fine Print & Mailing. (Rich Janzaruk / Herald-Times)
SPOTLIGHT
Continued from page 14 hard to satisfy our customers both in terms of timing and quality,” Pete said. It’s a strategy that seems to be paying off: much of their new business comes from wordof-mouth advertising, while they also get frequent repeat business, the couple said. Running their own business has been a significant life change for the Ellises, who are now working “full time and then some,” Kim said. But despite the long hours, the couple finds they are relishing the freedom and flexibility that their new role affords them. In particular, Pete said, he likes that he now has “the ability to see that something needs to be done and just do it.” “It is not having someone limit your direction,” Pete continues. “For example, we decided a couple weeks ago that we might be better served to put in a different machine. We didn’t have to go through 14 levels of management – we placed an order and bought a machine.” Purchasing the business has also meant more family time for the couple, and not just with each other: their son, Brent, moved his family from Pennsylvania to join Baugh Enterprises in November. In the future, Pete said the couple will “stay
Baugh Fine Print & Mailing. (Rich Janzaruk / Herald-Times)
focused on the business we have and continue to grow it and improve it.” Along the way, the company will seek to maintain the quality and especially the service that its customers have come to expect.
“We work diligently as a team,” he said. “Our whole team is very focused on providing good customer service. We feel if we provide good customer service, that good things will happen to us.” JULY 2019 | BIZNET • F15
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