SERVICE
“ONE OF THE REASONS I LOVED DOING THIS WAS BECAUSE I LOVED, LOVED SEEING THE CUSTOMER HAPPY, AND I LOVED GIVING THE YOUNG GIRLS (AND) PEOPLE JOBS AND CAREERS.” CINDY MARTIN OWNER AND PRESIDENT OF HIS & HER SALON & DAY SPA
Jan. 1, 2002. Today, the business, 3311 S.W. 6th Ave., averages 50 to 75 customers daily and provides a variety of services, including haircuts and styling, facials, manicures and pedicures, body wraps, waxing and massages. “I’m constantly looking for ways to upgrade the clients’ experience by upgrading the services we perform and offer based on my travels and experiences,” Martin said. What sets the salon and day spa apart is the Aveda product line, which is all-natural and animal-cruelty free. Certain criteria must be met for a salon to be a carrier of Aveda products.
18 | Best of Topeka 2018
Martin’s belief is that every woman should look her best and feel her best. “You have to have your lips on,” she said. Martin used to watch her clients leave her salon, go to their vehicle, pull down the visor and put their lipstick on. That’s when she got the idea that every woman should leave her salon with a finished look for their hairstyle. She says customer service, thanking the customers for coming in, and those finishing touches are ways she makes her clients feel special. The salon and day spa has 13 employees. Martin helps train the
Loretta Hines, salon manager and bookkeeper at His & Her Salon & Day Spa, gets a pedicure from stylist Teresa Gauvin. [THAD ALLTON/THE CAPITAL-JOURNAL]
staff and promotes their careers. “Thank you for all the years of supporting His & Her and myself,” she said. “That makes me very, very proud that they have continued to support me, and I hope they continue to do so in the future.” — Jessica Cole
BEST SPA/Midwest Float First runner-up: MEDICAL SPA Second runner-up: Essentia Salon & Spa First runner-up: Midwest Float Second runner-up: Essentia Salon & Spa