SPOTLIGHT Senior Services Prescott Digital Edition by Kyle Lewis

PR ES CO TT & Northern Arizona

Prescott and Surrounding Areas Including Yavapai, Coconino, Mohave, La Paz, Apache, Navajo and Gila Counties

Featuring Highgate Senior Living See back cover

Fall/Winter 2011â&#x20AC;&#x201C;2012

Table of Contents Section One

SPOTLIGHT™ SENIOR SERVICES • Senior Services by Topic

Section Two

SPOTLIGHT™ SENIOR LIVING OPTIONS • How to Select an Assisted Living Home/Center • Retirement Communities Retirement Communities are specifically designed for seniors who are independent. These communities provide a variety of activities, services and programs for active seniors.

• Assisted Living Centers Assisted Living Centers are facilities that provide services to 11 or more residents. Licensed by the Arizona Department of Health Services for one of three levels of care: Supervisory, Personal or Directed.

• Skilled Nursing Facilities Skilled Nursing Facilities are those that provide 24-hour, skilled nursing services and are licensed by the Arizona Department of Health Services.

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18 17 17

Providing information and resources for Arizona senior adults and their families, focusing on Yavapai, Coconino, Mohave, La Paz, Apache, Navajo and Gila Counties.

Information provided within SPOTLIGHT ™ is for advertisement purposes only. Advertisement herein does not necessarily constitute endorsement of a product or service. Although it is our purpose to bring you the best variety of services available, we cannot guarantee the quality of the services and products listed within the guide. The decision as to which companies you choose to use remains with you. We encourage the public to verify all licenses and/or public files with the Department of Health Services at 602-542-1000. For more information on advertising in SPOTLIGHT ™, contact Customized Marketing Solutions, LLC at 480-354-6850. If Customized Marketing Solutions, LLC has inadvertently omitted your organization, please contact us by phone at 480-354-6850 or on our website at www.spotlightseniorservices.com. © Copyright 2011 Customized Marketing Solutions, LLC. No part of this publication may be reproduced in any form without prior expressed written permission from Customized Marketing Solutions, LLC.

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Section One

SPOTLIGHT™ Senior Services Services

Page

Adult Day Health Care Centers.................................................................. 16 ALTCS/Medicaid Planning Jackson White Attorneys at Law...............................................14, 15, 16 Alzheimer’s Disease Alzheimer’s Association................................................................. 8, 31 Associations and Agencies........................................................................... 6 Elder Law Attorneys Jackson White Attorneys at Law...............................................14, 15, 16 Home Health Agencies Granite Mountain Home Care & Hospice............................................ 10 Hospice Companies List............................................................................. 11 Hospice Services Hospice of the Pines.......................................................................... 10 Granite Mountain Home Care & Hospice............................................ 10 Hospitals................................................................................................... 12

Please say,

“I found you in SPOTLIGHT!” The homes, centers, facilities and senior services advertised in this guidebook have been compiled for your convenience. Our advertisers provide valuable senior services and living options. Each time you contact one of the advertisers listed in this guidebook or utilize their services, please say you saw it in SPOTLIGHT!

Thank you for your support! Please mention “SPOTLIGHT” when you call our advertisers.

Associations and Agencies ADVANCED DIRECTIVES

ALZHEIMER’S DISEASE

CPCC – Community Partnership for Comfort Care 928-776-8457 www.cpcc-yav.org

AGING AARP American Associations of Retired Persons 888-687-2277 www.aarp.org Area Agency on Aging Region III (Yavapai, Coconino, Apache and Navajo Counties) 928-774-1894 www.nacog.org Region IV (Mohave, La Paz and Yuma Counties) 928-782-1886 www.wacog.com Region V (Gila and Pinal Counties) 520-836-2758 www.pgcsc.org Governor’s Advisory Council on Aging 602-542-4710 National Council on Aging 800-424-9046 www.ncoa.org National Institute on Aging Information 800-222-2225 www.nia.nih.gov

ALCOHOL ADDICITON Alcoholics Anonymous (212)870-3400 www.aa.org American Council on Alcoholism 800-527-5344 www.aca-usa.org National Council on Alcoholism 800-622-2255 www.ncadd.org

Alzheimer’s Association 928-771-9257 www.alzdsw.org 800-272-3900 www.alz.org Alzheimer’s Disease Education and Referral 800-438-4380

ARTHRITIS Arthritis Foundation 800-283-7800 www.arthritis.org

ASSISTED LIVING Arizona ALFA Assisted Living Federation of America 602-322-0100 www.azalfa.org

CANCER American Cancer Society 800-227-2345 www.cancer.org American Institute for Cancer Research 800-843-8114 www.aicr.org National Cancer Institute Cancer Information Service 800-422-6237 www.cancer.gov

CHRONIC PAIN American Chronic Pain Association 916-632-0922 www.theacpa.org

DIABETES American Diabetes Association 800-342-2383 www.diabetes.org

ELDER ABUSE Adult Protective Services 877-767-2385 Attorney General’s Office/ Elder Affairs 602-542-2124 National Domestic Violence Hotline 800-799-7233 www.ndvh.org Visit us online at www.spotlightseniorservices.com

Associations and Agencies FIBROMYALGIA Fibromyalgia Network 800-853-2929 www.fmnetnews.com

HEALTH SERVICES Arizona Department of Health Services 602-542-1000 www.azdhs.gov

HEARING IMPAIRMENT Arizona Commission for the Deaf and Hard of Hearing 602-364-0007 (Relay Service 711) www.acdhh.org National Institute on Deafness 800-241-1044 www.nidcd.nih.gov

HEART DISEASE American Heart Association 800-242-8721 www.americanheart.org

HOSPICE American Hospice Foundation 202-223-0204 www.hospicefoundation.org

INSURANCE State Health Insurance Assistance Program of Arizona (SHIP) 800-432-4040 www.azdes.gov

MEDICAID ALTCS Arizona Long-Term Care System Chinle 928-674-5439 888-800-3804 Flagstaff 928-527-4104 800-540-5042 Kingman 928-453-2828 888-300-8348 Lake Havasu 928-453-5100 800-654-2076 Prescott 928-778-3968 888-778-5600

(cont.) Showlow 928-537-1515 877-537-1515

MEDICARE Medicare Hotline 800-633-4227 www.medicare.com Medicare Rights Center 212-869-3850

MENTAL HEALTH Mental Health America of Arizona 480-994-4407 National Institute of Mental Health 866-615-6464 www.nimh.nih.gov

OSTEOPOROSIS National Osteoporosis Foundation 800-223-9994 www.nof.org

SOCIAL SECURITY Social Security Administration 800-772-1213 www.ssa.gov

STROKE National Stroke Association 800-852-787-6537 www.stroke.org American Stroke Association 800-553-6321

VETERANS Arizona Department of Veterans Services 800-852-8387 www.va.gov

VISION Arizona Braille and Talking Book Library 602-255-5578 www.lib.az.us Arizona Center for the Blind and Visually Impaired 602-273-7411 www.acbvi.org Lighthouse International 800-334-5497 www.lighthouse.org

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Home Health Agencies COCONINO COUNTY Amedisys Home Health of Flagstaff 930 N. Switzer Canyon Drive, Ste. #102 Flagstaff, AZ 86001 928-556-0083 Horizon Home Health, LLC 32 N. 10th Ave., Suite #6 Page, AZ 86040 928-645-9110 Northern Arizona Homecare Flagstaff 107 E. Oak Ave., Suite #102A Flagstaff, AZ 86001 928-773-2238 Nurses Network Incorporation Home Care Service 624 N. Humphreys, Suite A Flagstaff, AZ 86001 928-556-0755

GILA COUNTY Payson Regional Home Health Agency 708 E. Route 260 Payson, AZ 85541 928-472-5245

MOHAVE COUNTY Apismellis Homecare, LLC 500 N. Lake Havasu Avenue, Ste. #D102 Lake Havasu City, AZ 86404 928-505-6473 Desert Trails Home Health 2771 Silver Creek Road, Ste. #107 Bullhead City, AZ 86442 928-704-0222 Havasu Regional Medical Center Home Health Agency 1851 Mesquite Blvd., Suite 206 Lake Havasu City, AZ 86403 928-680-1209 Kingman Regional Medical Center Home Health 1790 Sycamore Ave. Kingman, AZ 86401 928-757-0630 Mohave Home Health 2755 Silver Creek Rd., Suite #127 Bullhead City, AZ 86442 928-763-6979

Stat Home Health Care, Inc. 2316 N. Stockton Hill Road, Suite #B Kingman, AZ 86401 928-753-9015

NAVAJO COUNTY Summit Healthcare Home Health 2200 Show Low Lake Rd. Show Low, AZ 85901 928-537-6900

YAVAPAI COUNTY Amedisys Home Health of Prescott 2971 Willow Creek Road, Ste. #2 Prescott, AZ 86301 928-443-7663 Angel’s Care Home Health 301 S. Willard Cottonwood, AZ 86326 928-649-8890 Good Samaritan Society – Prescott Home Health 1065 Ruth St. Prescott, AZ 86301 928-778-5655 Granite Mountain Home Care 3107 Clearwater Dr., Suite A Prescott, AZ 86305 928-445-2522 See ad on page 10 Legacy Home Healthcare LLC 3636 Crossings Dr., Suite C Prescott, AZ 86305 928-443-9331 Northern Arizona Homecare Cottonwood 203 S. Candy Lane, Suite 10 B Cottonwood, AZ 86326 928-639-6674 Nurses Network Incorporation 3085 N. Windsong, Suite #A Prescott Valley, AZ 86314 928-772-8707 YRMC Home Health Services 3262 N. Windsong Dr. Prescott Valley, AZ 86314 928-759-5900

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Hospice Services COCONINO COUNTY Northland Hospice & Palliative Care 452 N. Switzer Canyon Dr. Flagstaff, AZ 86002 928-779-1227 Zion’s Way Hospice, Inc. 608 Elm Street, Ste. #C Page, Arizona 86040 928-645-0366

GILA COUNTY Hospice Compassus – Payson 511 S. Mudspring Rd., Suite #1 Payson, AZ 85541 928-472-6340 Hospice Compassus – Payson Inpatient Unit 511 S. Mudspring Rd., Suite #2 Payson, AZ 85541 928-472-6340

MOHAVE COUNTY Hospice Compassus – Bullhead City 1225 Hancock Rd., Suite 200 Bullhead City, AZ 86442 928-763-6433 Hospice of Havasu, Inc. 365 South Lake Havasu Ave. Lake Havasu City, AZ 86403 928-453-2111 Joan and Diana Hospice Home 812 Airway Ave. Kingman, AZ 86409 928-692-4680 Kingman Regional Medical Center Hospice 1790 Sycamore Ave. Kingman, AZ 86401 928-692-4680 Mohave Hospice 2755 Silver Creek Rd., Suite #127 Bullhead City, AZ 86442 928-763-6979 New Hope Hospice of Arizona, Inc. 114 Tucker Rd., Suite 2 Kingman, AZ 86401 928-718-4673

Polidori House 1970 Bahama Ave. Lake Havasu, AZ 86405 928-854-6232

YAVAPAI COUNTY Flagstaff Community Hospice 859 S. Cove Parkway Cottonwood, AZ 86326 928-301-7211 Good Samaritan Society – Prescott Hospice 1065 Ruth St. Prescott, AZ 86301 928-778-5655 Good Samaritan Society – Marley House Community Hospice House 1063 Ruth St. Prescott, AZ 86301 928-443-5400 Granite Mountain Home Care & Hospice 3107 Clearwater Dr., Suite B Prescott, AZ 86305 928-445-2522 See ad on page 10 Hospice Compassus 70 Bell Rock Plaza, Suite A Sedona, AZ 86351 928-284-0180 Hospice Family Care – Prescott 100 East Sheldon, Suite 100 Prescott, AZ 86301 928-541-1740 Hospice Family Care – Prescott Inpatient Unit 3195 Stillwater Dr., #B Prescott, AZ 86301 928-541-1740 Hospice of the Pines 13175 East Highway 169 Dewey, AZ 86327 928-632-0111 See ad on page 10 Northern Arizona Hospice/Cottonwood 203 South Candy Ln., Suite 10A Cottonwood, AZ 86326 928-639-6674 Verde Valley Community Hospice, LLC 859 S. Cove Parkway Cottonwood, AZ 86326 928-301-7211

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Hospitals APACHE COUNTY Ganado Sage Memorial Hospital State Route 264 South 191 P.O. Box 457 Ganado, AZ 86505 928-755-4500

Springerville White Mountain Regional Medical Center 118 S. Mountain Ave. Springerville, AZ 85938 928-333-4368

COCONINO COUNTY Flagstaff Flagstaff Medical Center 1200 N. Beaver St. Flagstaff, AZ 86001 928-779-3366 The Guidance Center 2187 N. Vickey Street Flagstaff, AZ 86004 928-527-1899

Page Page Hospital 501 N. Navajo Drive Page, AZ 86040 928-645-2424

Tuba City Tuba City Regional Healthcare P.O. Box 600 Tuba City, AZ 86045 928-283-2501

GILA COUNTY Globe Cobre Valley Community Hospital 5880 S. Hospital Drive Globe, AZ 85501 928-425-3261

Payson Payson Regional Home Health Agency 708 E. Route 260 Payson, AZ 85541 928-474-3222

LA PAZ La Paz Regional Hospital 1200 Mohave Rd. Parker, AZ 85344 928-669-9210 Parker Indian Health Center 12033 Agency Rd. Parker, AZ 85344 928-669-2137

MOHAVE COUNTY Bullhead City Western Arizona Regional Medical Center 2735 Silver Creek Rd. Bullhead City, AZ 86442 928-763-2273

Fort Mohave Valley View Medical Center 5330 South Highway 95 Fort Mohave, AZ 86426 928-788-2273

Kingman Hualapai Mountain Medical Center 3801 Santa Rosa Dr. Kingman, AZ 86401 928-263-5000 Kingman Regional Medical Center 3269 Stockton Hill Rd. Kingman, AZ 86409 928-757-2101

Lake Havasu City Havasu Regional Medical Center 101 Civic Center Ln. Lake Havasu City, AZ 86403 928-855-8185

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Hospitals

(cont.)

NAVAJO COUNTY Lakeside Pineview Psychiatric Hospital 1920 W. Commerce Drive Lakeside, AZ 85929 928-368-4110

Polacca Hopi Health Care Center P.O. Box 6000 Polacca, AZ 86042 928-737-6000

Show Low Summit Healthcare Home Health 2200 Show Low Lake Rd. Show Low, AZ 85901 928-537-4375

Whiteriver PHS Whiteriver Indian Hospital P.O. Box 860 Whiteriver, AZ 85941 928-338-4911

Winslow Little Colorado Medical Center 1501 N. Williamson Ave. Winslow, AZ 86047 928-289-4691

YAVAPAI COUNTY

Prescott Northern Arizona VA HCS 500 N. Hwy. 89N Prescott, AZ 86313 928-445-4860 Yavapai Regional Medical Center 1003 Willow Creek Rd. Prescott, AZ 86301 928-445-2700

Prescott Valley Mountain Valley Regional Rehabilitation Hospital 3700 N. Windsong Dr. Prescott Valley, AZ 86314 928-759-8800 Windhaven Psychiatric Hospital 3347 N. Windsong Dr. Prescott Valley, AZ 86314 928-445-5211 Yavapai Regional Medical Center - East 7700 E. Florentine Rd. Prescott Valley, AZ 86314 928-445-2700

Sedona Verde Valley Medical Center Sedona Campus 3700 W. Highway 89A Sedona, AZ 86336 928-204-4000

Cottonwood Verde Valley Medical Center 269 S. Candy Ln. Cottonwood, AZ 86326 928-639-6000

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Frequently Asked Questions About

MEDICAID/ALTCS

By Richard A. White, Esq. Member, National Academy of Elder Law Attorneys

In Arizona, the Medicaid program providing financial assistance for long-term care is known as Arizona Long Term Care System, or ALTCS. While ALTCS can ease the financial burden for long-term care, many are hesitant to apply for ALTCS benefits because they are misinformed as to how the program works. As Elder Law Attorneys, we encounter many individuals who have misconceptions about the program and have compiled some of the most frequently asked questions below. For additional questions, please call (480) 464-1111.

Do we have to be destitute to qualify for ALTCS? ALTCS is a needs based program—you must meet certain financial and medical requirements to be eligible for benefits. However, applicants may keep exempt assets, such as the home. In addition, planning can be done to protect many, if not all, of the non-exempt assets. If the applicant is married, there are regulations which allow the spouse to keep certain exempt assets as well as a portion of the non-exempt assets. Do you have to reside in a skilled nursing facility/nursing home to receive ALTCS benefits? ALTCS recognizes that every applicant has individual needs and the required types of care differ accordingly. Some individuals may require a minimal amount of care, while others may require constant supervision. Because of this, coverage may be provided for not only skilled nursing facilities, but also home and community based services which include adult foster care facilities, adult group homes, congregate living arrangements and in-home care. Are those receiving ALTCS benefits forced to live in a county home? Arizona does not have “county homes”. Most skilled nursing facilities are willing to accept ALTCS residents and many group homes and assisted living facilities accept ALTCS residents as well. Can I give away all of my assets and then qualify for ALTCS? ALTCS rules are different from the federal and

state tax codes. Under the ALTCS rules, if an individual attempts to give away resources, or even sell them for less than a fair value, that individual will be subject to penalties which could result in disqualification from the program. This same principle applies to the sale or transfer of a home - if an ALTCS applicant deeds his or her home to another for less than fair market value, penalties will be assessed. Beware, failure to disclose such gifts or transfers is illegal and can result in not only penalties, but criminal charges as well. The good news is that under specific rules and regulations and with proper planning, ALTCS benefits can still be obtained. It is important to consult with an Elder Law Attorney who understands Arizona Medicaid laws and who works on ALTCS cases on a daily basis. Do you have to be a resident of Arizona to apply for ALTCS? It is true that ALTCS requires that the applicant be a resident of the state of Arizona. Because Arizona considers the intent of the individual to relocate to Arizona with respect to residency requirements, an individual may still apply for ALTCS while residing in another state. Simply put, if an individual intends to be a permanent resident of Arizona and moves to Arizona, he or she could be eligible to receive benefits. What happens if all of our assets are in a revocable trust? Even though the assets are no longer in the applicant’s name, all assets placed in a Revocable Living Trust are counted and deemed as available resources under ALTCS rules.

What if our income exceeds the allowed limit? Even when an applicant’s income exceeds the allowed limit, it is still possible to qualify for benefits. This is often accomplished by creating an Income Only (Miller) Trust. My mother is already in a nursing home, is it too late to apply for ALTCS? Generally speaking, it is never too late to apply for ALTCS. In fact, ALTCS will even make retroactive payments in many cases, meaning that they will repay the applicant for care that is received beginning at the date of the applicant’s qualification, even if the application does not get approved for another month or two. When should I start planning to apply for ALTCS? We can never be sure what the future holds in store, so it is always a good idea to be prepared for any circumstance that may arise. There are many benefits to beginning longterm care planning sooner rather than later. First of all, thorough planning can ensure that if needed, proper care will be provided. Additionally, planning can make it possible to protect your income as well as your assets. Equally important, if a crisis should arise, planning can ensure that payment will be made for the services rendered. If I get approved to receive ALTCS benefits, will I be expected to pay anything each month? In most circumstances, there is a share of cost that the applicant is responsible to pay which is used to help pay for the applicant’s room and board. The general rule requires the applicant to allocate their monthly income to this share of cost. If the applicant is married, however, this rule may not apply. There are many circumstances where the spouse is able to keep a portion, if not all of the applicant’s income.

Do you have questions about long-term care benefits? For a free initial phone consultation with a JacksonWhite Social Worker on Medicaid/ALTCS and other Elder Law questions, please call: 800.243.1160 or visit www.arizonaseniorlaw.com.

How does an Elder Law Attorney help when applying for ALTCS? Every individual’s situation is unique and the need for assistance varies greatly. It is important to seek advice from a qualified professional who can make sure that all rights are protected and resources are not wasted. Oftentimes, legal issues arise that go unnoticed or are handled incorrectly because the individual may not be qualified to handle such matters. This is true even for an attorney who is not well-versed in Medicaid/ALTCS planning. An Elder Law Attorney should consider the possible legal issues which may arise during the ALTCS qualification process and plan accordingly. This requires not only a thorough knowledge of the ALTCS rules, policies, and procedures, but also the ability and authority to represent individuals at fair hearings or in court, if necessary. It is also important to make sure that the person whom you entrust with your finances is licensed, authorized to give legal advice, and is held accountable to a regulatory agency regarding the advice they give. This protects you as a consumer. Unfortunately, there are individuals who provide legal advice but are not licensed to do so and there is little, if any, recourse to the consumer should the individual provide the wrong advice. To protect consumers, the Supreme Court of Arizona has ordered that such individuals are prohibited by law from providing specific advice, opinions, or recommendations to a consumer about possible legal rights, options, or strategies. JacksonWhite Elder Law Attorneys offer consultation to individuals to help explain the program and determine if planning can be done to preserve assets. A consultation with a licensed professional benefits a family in crisis by easing tension, protecting rights, preserving resources and preventing unnecessary costs/losses for the family.

Serving seniors and families throughout Arizona.

Adult Day Health Care Centers PRESCOTT The Center Adult Day Services 826 Sunset Ave. Prescott, AZ 86301 928-445-6384

Sedona Sedona Sunrise Center for Adults 110 Indian Cliffs Rd. Sedona, AZ 86336 928-203-9476

PRESCOTT VALLEY The Center Adult Day Services 3407 N. Windsong Dr. Prescott Valley, AZ 86314 928-775-3563

Visit us online at www.spotlightseniorservices.com

Section Two

SPOTLIGHT™ Senior Living Options Assisted Living Centers & Retirement Communities Facility Available Care

Page

COTTONWOOD Austin House Assisted Living...................... AL . ....... MC .........

. .......... 20

Cottonwood Village...................... RL ........ AL . .................................... 20 prescott Highgate Senior Living............................. AL . ....... MC ...........................21 RL Retirement Living

AL Assisted Living

MC Memory Care

BC Behavioral Care

Skilled Nursing Facilities Facility

Page

PRESCOTT Las Fuentes Care Center......................................................................22

Skilled Nursing Facilities List ...................................................................... 23 Skilled Nursing Facilities are those that provide 24-hour, skilled services and are licensed by the Arizona Department of Health Services. Assisted Living Centers List . ....................................................................... 24 Assisted Living Centers are facilities that provide services to 11 or more residents. Licensed by the Arizona Department of Health Services for one of three levels of care: Supervisory, Personal or Directed. Assisted Living Homes List ......................................................................... 26 Assisted Living Homes are residential facilities that provide care for 10 or fewer residents. Licensed by the Arizona Department of Health Services for one of three levels of care: Supervisory, Personal or Directed. Please mention “SPOTLIGHT” when you call our advertisers.

How to Select an Assisted Living Home / Center The following is a consumer checklist of important services, amenities and accommodations in assisted living communities. Every community is unique. We recommend making several visits, at various times of day, to each residence you are considering.

Consider the following as you assess an assisted living residence: Atmosphere As you arrive at the residence, do you like its location and outward appearance?

Are doorways, hallways and rooms accommodating to wheelchairs and walkers?

Did you receive a warm greeting from staff welcoming you to the residence?

Are elevators available for those unable to use stairways?

Does the administrator/staff call residents by name and interact warmly with them as you tour the residence?

Are hand rails available to aid in walking?

Do residents socialize with each other and appear happy and comfortable?

Does the residence meet local and/or state licensing requirements?

Are you able to talk with residents about how they like the residence and staff?

Does the residence have a means of security if a resident wanders?

Do the residents seem to be appropriate housemates for you or your loved one? Are staff appropriately dressed, personable and outgoing? Do the staff members treat each other in a professional manner?

Is the residence clean, free of odors and appropriately heated/cooled?

Needs Assessments, Contracts, Costs & Finances Is a contractual agreement available that discloses healthcare and supportive services, all fees, as well as admission and discharge provisions?

Are the staff members that you pass during your tour friendly to you?

Does this process include the resident, their family and facility staff along with the potential residentâ&#x20AC;&#x2122;s physician.

Are visits with the resident welcome at any time?

When may a contract be terminated and what are refund policies?

Physical Features Is the community well-designed for residentâ&#x20AC;&#x2122;s needs?

Are there any government, private or corporate programs available to help cover the cost of services to the resident?

Is the floor plan easy to follow? 18

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Needs Assessments, Contracts, Costs & Finances (cont.) Is a contractual agreement available to include accommodations, personal care, health care and supportive services? Are additional services available if the resident’s needs change? Is there a procedure to pay for additional services like nursing care when the services are needed on a temporary basis? Are there different costs for various levels or categories of services? Are residents required to purchase renters’ insurance for personal property in their units? Is staff available to meet scheduled and unscheduled needs? When may a contract be terminated? What are the policies for refunds and transfers? Is there an appeals process for dissatisfied residents?

Medication & Health Care Does the residence have specific policies regarding storage of medication, assistance with medications, training and supervision of staff and record keeping? Is self-administration of medication allowed?

Does the residence provide transportation to doctors’ offices, the hairdresser, shopping and other activities desired by residents? Can residents arrange for transportation on fairly short notice?

Individual Unit Features Do dining room menus vary from day to day and meal to meal? Are different sized and types of units available? Are units for single and double occupancy available? Do all units have a telephone and cable TV and how is billing handled? Is a kitchen area/unit provided with a refrigerator, sink and cooking element?

Social & Recreational Activities Is there evidence of an organized activities program, such as a posted daily schedule, events in progress, reading materials, visitors, etc.? Are residents’ pets allowed in the residence? Who is responsible for their care? Does the residence have its own pets?

Food Service

Are staff available to assist residents who experience memory, orientation, of judgment losses?

Does the residence provide three nutritionally balanced meals a day, seven days a week?

To what extent are medical services available, and how are these services provided?

Are snacks available?

Services Can the residence provide a list of services available? Does the residence provide housekeeping services in residents’ units?

May a resident request special foods? Are common dining areas available? May residents eat meals in their units? May meals be provided at a time a resident would like or are there set times for meals?

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Oﬀering the following specialized programs: • Alzheimer’s and related dementia, mixed acuity behavioral program in a secure environment • Non-dementia, mixed acuity behavioral program in a secure environment • Traditional Assisted Living • Pre-Admission Assessment and Screening • ALTCS provider

195 S. Willard St. • Cottonwood, AZ 86326 928-634-4278 phone • 928-649-3583 fax

Visit us online at www.spotlightseniorservices.com

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Citadel Care Center* Mesa, 480.832.5555

Life Care Center of Scottsdale Scottsdale, 480.860.6396

Desert Cove Nursing Center Chandler, 480.899.0641

Life Care Center of Sierra Vista* Sierra Vista, 520.458.1050

Glendale Care Center Glendale, 623.247.3949

Life Care Center of Tucson Tucson, 520.575.0900

Heritage Health Care Center*† Globe, 928.425. 3118

Life Care Center of Yuma Yuma, 928.344.0425

La Cañada Care Center Tucson, 520.797.1191

Mi Casa Nursing Center* Mesa, 480.981.0687

Las Fuentes Care Center Prescott, 928.778.9603

Mountain View Care Center*† Tucson, 520.797.2600

Life Care Center at South Mountain* Phoenix, 602.243.2780

Payson Care Center*† Payson, 928.474.6896

Life Care Center of North Glendale† Glendale, 602.843.8433

Scottsdale Heritage Court Scottsdale, 480.949.5400

Life Care Center of Paradise Valley Phoenix, 602.867.0212

Sun Grove Village Care Center* Peoria, 623.566.0642

17068

*Outpatient rehabilitation available † Memory care unit available

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Skilled Nursing Facilities

Yavapai, Coconino, Mohave, La Paz, Apache, Navajo and Gila Counties APACHE COUNTY Chinle Chinle Nursing Home P.O. Box 910 Chinle, AZ 86503 928-674-5216

COCONINO COUNTY Flagstaff Ponderosa Pines Care & Rehab Inc. 800 W. University Ave. Flagstaff, AZ 86001 928-779-6931 The Peaks, A Senior Living Community 3150 N. Winding Brook Rd. Flagstaff, AZ 86001 928-774-7106

Sedona Kindred Transitional Care & Rehab–Kachina Point 505 Jacks Canyon Rd. Sedona, AZ 86351 928-284-1000

GILA COUNTY Globe Copper Mountain Inn 1100 Monroe St. Globe, AZ 85501 928-425-5721 Heritage Health Care Center 1300 South St. Globe, AZ 85501 928-425-3118

Payson Payson Care Center 107 E. Lone Pine Dr.Payson, AZ 85541 928-474-6896 Rim Country Health & Retirement Community 807 W. Longhorn Rd. Payson, AZ 85541 928-474-1120

MOHAVE COUNTY Bullhead City The Legacy Rehabilitation & Care Center 2812 Silver Creek Rd. Bullhead City, AZ 86442 928-763-1404 The River Gardens Rehab and Care Center 2150 Silver Creek Rd. Bullhead City, AZ 86442 928-763-8700

Kingman

YAVAPAI COUNTY Camp Verde Verde Vista Care & Rehab, Inc. 86 W. Salt Mine Road Camp Verde, AZ 86322 928-567-5253

Cottonwood Red Rock Care & Rehab, Inc. 197 S. Willard St. Cottonwood, AZ 86326 928-634-5548

Desert Highlands Care Center 1081 Kathleen Ave. Kingman, AZ 86401 928-753-5580

Prescott

Gardens Care Center 3131 Western Ave. Kingman, AZ 86401 928-718-0718

Good Samaritan Society Prescott Village 1030 Scott Dr. Prescott, AZ 86301 928-778-2450

The Lingenfelter Center 1099 Sunrise Ave. Kingman, AZ 86401 928-718-0718

Lake Havasu City Havasu Nursing Center 3576 Kearsage Dr. Lake Havasu City, AZ 86406 928-453-1500 Lake Hills Inn 2781 Osborn Dr. Lake Havasu City, AZ 86406 928-505-5552

NAVAJO COUNTY Show Low Tall Pines Care & Rehab, Inc. 2401 E. Hunt Street Show Low, AZ 85901 928-537-5333

Arizona Pioneers’ Home 300 S. McCormick St. Prescott, AZ 86303 928-445-2181

Las Fuentes Care Center 1045 Scott Dr. Prescott, AZ 86301 928-778-9603 Meadow Park Care Center 864 Dougherty St. Prescott, AZ 86305 928-778-9667 Mountain View Manor 1045 Sandretto Dr. Prescott, AZ 86305 928-778-4837

Prescott Valley Good Samaritan Society Prescott Valley 3380 N. Windsong Dr. Prescott Valley, AZ 86314 928-775-0045

Winslow Winslow Campus of Care 826 W. Desmond St. Winslow, AZ 86047 928-289-4678

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Assisted Living Centers

Yavapai, Coconino, Mohave, La Paz, Apache, Navajo and Gila Counties APACHE COUNTY Eagar Beehive Homes 324 E. 1st Street Eagar, AZ 85925 928-245-4594

St. Johns Hinkson Assisted Living Center 725 N. 13th West St. Johns, AZ 85936 928-337-3501

Vernon Bannon Springs Ranch #1, #2, #3, #4 Country Road 3398 Lot 20 Vernon, AZ 85940 928-532-0206

COCONINO COUNTY Flagstaff Emeritus at Flagstaff 2100 S. Woodlands Village Blvd. Flagstaff, AZ 86001 928-779-7045 Peaks, A Senior Living Community, The 3150 N. Winding Brook Rd. Flagstaff, Az 86001 928-774-7106

Page Beehive Home of Page 95 Elk Rd. Page, AZ 86040 928-608-6000

Sedona Sedona Winds 475 Jacks Canyon Rd. Sedona, AZ 86351 928-284-9077

GILA COUNTY Payson Powell House 806 W. Longhorn Rd. Payson, AZ 85541 928-474-6249

MOHAVE COUNTY Bullhead City Davis House 2943 Desert Sky Bullhead City, AZ 86442 928-763-4570 Silver Creek Leisure Living 1670 Highway 95 Bullhead City, AZ 86442 928-704-7000 Sunridge Village 839 Landon Dr. Bullhead City, AZ 86429 928-754-0700

Kingman Cerbat Guest Home 2364 Carver Ave. Kingman, AZ 86401 928-757-3989 Gardens At Kingman, The 1031 Detroit Ave. Kingman, AZ 86401 928-753-2273

Lake Havasu City Jasmine House 3076 Shoshone Dr. Lake Havasu City, AZ 86403 928-680-1701 Lake View Terrace Memory Care Residence 320 N. Lake Havasu Ave. Lake Havasu City, AZ 86403 928-855-8099 Prestige Assisted Living at Claremont 1221 Claremont Dr. Lake Havasu City, AZ 86406 928-855-4843

Prestige Assisted Living at Lake Havasu 90 Smoketree Ave. Lake Havasu City, AZ 86406 928-680-1818 Sun Haven Assisted Living 2731 S. Jamaica Blvd. Lake Havasu City, AZ 86406 928-855-5558

NAVAJO COUNTY Holbrook Holbrook Senior Center Extended Care 216 Joy Nevin Holbrook, AZ 86025 928-524-2344

Lakeside Solterra at White Mountains Two 5408 Arizona Highway 260 Lakeside, AZ 85929 928-532-4600

Snowflake Carriage House on W. Garden Lane 395 W. Garden Lane Snowflake, AZ 85937 928-536-7935 Webbâ&#x20AC;&#x2122;s Adult Care Home, Inc. 48 E. 1st Street Snowflake, AZ 85937 928-536-2726

YAVAPAI COUNTY Camp Verde Rainbow Acres 2120 W. Reservation Loop Rd. Camp Verde, AZ 86322 928-567-5231

Cottonwood Austin House Assisted Living 195 S. Willard .St. Cottonwood, AZ 86326 928-634-4278

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Assisted Living Centers

Yavapai, Coconino, Mohave, La Paz, Apache, Navajo and Gila Counties Carefree Assisted Living Center 22 South 7th St. Cottonwood, AZ 86326 928-649-9624 Cottonwood Village 201 E. Mingus Ave. Cottonwood, AZ 86326 928-634-2956

Prescott Alta Vista Retirement Community 916 Canterbury Lane Prescott, AZ 86301 928-772-6000 Good Samaritan Society – Willow Wind 3191 Aster Dr. Prescott, AZ 86305 928-443-9999

Granite Gate Senior Living Community 3850 N. Highway 89 Prescott, AZ 86301 928-771-8200 Highgate Senior Living 1600 Petroglyph Pointe Dr. Prescott, AZ 86301 928-541-1400 Las Fuentes Resort Village 1035 Scott Dr. Prescott, AZ 86301 928-445-9300 Margaret T. Morris Center 878 Sunset Ave. Prescott, AZ 86305 928-445-6633 Peppertree Square 860 Dougherty St. Prescott, AZ 86305 928-778-9777

Peridot Assisted Living Community, The 211 E. Bradshaw Dr. Prescott, AZ 86303 928-777-5511

Prescott Valley Grayson House 7509 E. Long Look Dr. Prescott Valley, AZ 86314 928-772-3690

Rimrock Olive Branch, New Beginnings I Rimrock, AZ 86335 928-567-4759

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State Licensed Assisted Living Homes

Yavapai, Coconino, Mohave, La Paz, Apache, Navajo and Gila Counties COCONINO COUNTY Flagstaff Aspen House AL8197H (928) 255-9220 Aspen Manor Assisted Living AL5956H (928) 527-6970 Eldercare Springs AL8422H (928) 635-6750 Pine Meadows Ranch AL8132H (928) 635-6750 Rose Arbor House AL8199H (928) 266-1000 The Olivia White Hospice Home AL3300H (928) 226-1915 The Pines AL8133H (928) 635-6750

MOHAVE COUNTY Fort Mohave

La Bella Assisted Living AL6204H (928) 757-2736 Mountain View Assisted Living AL7783H (928) 897-1219

Lake Havasu City Arlynn’s Adult Care Home AZ AL2505H (928) 680-5556 Casa Grande Assisted Living Home AL3027H (928) 854-8787 Casa Grande Assisted Living Home II AL8421H (928) 854-8787 Flower’s Assisted Living Home Al8432H (928) 846-3221 Global Care AL7619H (928) 855-0237

Angel’s Touch Care Home AL3262H (928) 788-3990

Heritage House Care Home AL6758H (928) 453-4530

Golden Valley

House on the Riviera AL8084H (928) 855-1133

Bal-Tip Assisted Living AL5425H (928) 565-5066 Golden Valley Christian Care AL7150H (928) 565-3934 Sunset View Assisted Living AL8459H (928) 565-7558 26

Kingman

MD Care Center AL7513H (928) 854-3765 Serenity Assisted Living AL5209H (928) 505-3908 Serenity Assisted Living II AL6200H (928) 505-3908

Serenity Assisted Living III AL8439H (928) 208-7278

Mohave Valley Lazy Acre Adult Residential Homes, Inc. AL2877H (928) 768-2494

YAVAPAI COUNTY Camp Verde Effusion Living AL7621H (928) 567-3565 El Dorado Residential Care Home AL7600H (928) 567-3304 Mountain Home Adult Care, LLC AL8287H (928) 567-7045

Chino Valley New Horizons Adult Care Home #3 AL4778H (928) 636-0651

Cottonwood Best of Europe Adult Home, LLC AL4862H (928) 634-2856 Country Cottage AL4165H (928) 274-0702 Country Manor AL6694H (928) 649-0434 Country Ranch AL2859H (928) 646-0201 Gracious Granny’s, LLC AL7343H (928) 282-3656

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State Licensed Assisted Living Homes

Yavapai, Coconino, Mohave, La Paz, Apache, Navajo and Gila Counties Mingus Manor Assisted Living Home AL7101H (928) 649-1351 Mingus Terrace Assisted Living Home AL5777H (928) 649-0275 Quail Spring Adult Care Home, LLC AL7466H (928) 821-1377

Prescott Emerald Hill Adult Care Residence, Inc. AL7950H (928) 717-0039 Hilltop Quail Haven, Inc. AL3253H (928) 717-0039 Pinecrest Adult Care Home AL1470H (928) 541-7803 Pineview Adult Care Home AL5698H (928) 778-3555 Granite View Adult Care Home AL8343H (928) 533-4472 Peaceful Valley Adult Care Home, Inc. AL5234H (928) 717-1514 Pleasant Valley Care Home AL2269H (928) 778-3128

Rolling Hills Manor AL2053H (928) 717-4487

Hidden Oasis, LLC AL8450H (928) 420-4713

Rose Lane Adult Care Home AL4929H (928) 771-8417

JB Care Home of Prescott Valley AL7341H (928) 776-4037

Prescott Valley

New Beginnings Assisted Living, LLC AL8168H (928) 237-4805

A Little Bit of Heaven AL2325H (928) 775-4437 Adam’s House AL4280H (928) 772-6301 Adrianne Assisted Living LLC AL7962H (928) 775-2205 Autumn Seasons Assisted Living Home AL7325H (928) 925-3263 Autumn Seasons Assisted Living Home AL8019H (928) 925-3263

New Horizons Adult Care Home #2 AL4802H (928) 775-2087 New Horizons Adult Care Homes AL2755H (928) 759-7276 North Star Adult Care Home AL6884H (928) 775-2409 Santa Fe House AL2452H (928) 759-2539

Best Care Home, INC AL7355H (928) 772-3900

Shiloh Adult Care, LLC AL5345H (928) 775-5152

Camelot Adult Care Home AL7650H (928) 759-7094

Victorian Gardens Adult Care Home AL8140H (928) 759-3420

Erin’s Garden, LLC AL8122H (928) 227-0566

Westfield Assisted Living, LLC AL6710H (928) 775-4336

Golden Leaf Care Home, LLC AL5450H (928) 772-4964

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A dvertiser I nde x Alzheimer’s Association........................................... 8, 31 Arizona ALFA.............................................................. 18 Austin House............................................................... 20 Cottonwood Village..................................................... 20 Granite Mountain Home Care & Hospice...................... 10 Highgate Senior Living........................................... 21, BC Hospice of the Pines.................................................... 10 Jackson White Elder Law Attorneys.............................. 16 Life Care Centers of America........................................ 22

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