International Bowling Industry Magazine November 2012

Page 52

OPERATIONS

The concourse at the Dedham location again recalls the glory days of bowling with the wooden benches, the accent lighting and the geometric designed carpet.

service philosophy is what puts them over the top. Warner boldly states that “Our level of service, especially our execution of corporate events is second to none!” They constantly receive responses from guests thanking their excellent staff. Warner is excited at how they see an incredible amount of repeat business. And they take nothing for granted. They are very proactive in engaging their guests with surveys inquiring

weekends. During the week, they see a lot of corporate and team building events. The dining at Kings is a special treat. Warner confesses that it can be difficult to overcome people’s preconceived notion that bowling food is bad. Each Kings offers a full service restaurant in their location. They flipped it upside down with an executive chef who designed an eclectic menu. From coconut shrimp to cheeseburger spring rolls, Kings has a wide selection to choose from. Their hip cocktail list is innovative and fun, too, from the "Kingstini," to an "Electric Margarita." The most important thing to Warner and the corporate team is Kings’ commitment to giving back to the community. Warner stressed, “We seek to be fully integrated into each community we build in.” This means that they do a lot of fundraisers, many with celebrities. And they do major charity events yearly, making Kings a beacon in their communities.

The Royal Room in the Dedham location is the perfect spot to host a private party or corporate event.

The King Pin room at the Dedham location recalls the early days of disco with a spinning glitter ball.

if they would both share and refer Kings to their friends and family based on experience; and it’s a 100% yes each time. They are very proud of this. Warner goes on to explain that they deliver a premium product at affordable prices. On week nights they offer different promotions like “Wild Wednesdays,” and all you can bowl after 9 p.m. for $10. Their core business is bachelor, bachelorette and adult birthday parties primarily on 52

IBI

November 2012

From all design elements, to the food, to the community commitment, Patrick Lyons has surpassed his mission to recapture bowling’s glory days. At Kings, they have entered a new golden age for the sport we all love. ❖

Anna M. Littles, a screenplay and freelance writer and producer originally from the Bronx, New York, now resides in Santa Monica, California. You can see her work on YouTube, IMDB, or on her website at www.alittleLA.com.


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