Queen’s Gate Online Parent Accounts

the wrong person, someone else has used your account, information has been inadvertently lost, destroyed or disclosed or a lap-top or USB stick has been lost or stolen, you must immediately notify a member of staff.

Appropriate use of School accounts and breaches of this Policy

The provision of school email accounts, WiFi and internet access is for official school business, administration and education. Girls must keep their personal, family and social lives separate from their school IT use. Remember that the School monitors and can access web history and email use.

Any inappropriate use of the School’s IT facilities or a deliberate breach of this Policy will result in a sanction being issued in accordance with the School’s behaviour policy. This may include the restriction or withdrawal of access to School IT facilities.

If you become aware of a breach of this Policy or you are concerned that a member of the School community is being harassed or harmed online, you should report it to the Director of Pastoral Care. Reports will be treated in confidence wherever possible.

There are regular e-safety briefings and reminders about these rules.

Data Protection

All personal data on the School’s IT facilities is processed in accordance with the General Data Protection Regulations 2016 (as applicable), the UK GDPR, the Data Protection Act 2018 and the School’s Privacy Notice at; http://www.queensgate.org.uk/terms

IT Support If you are unsure about anything regarding

IT, please see IT Support. You can also email; itsupport@queensgate.org.uk or phone 444 from a school phone to report an issue when in school.

MyQG (Firefly)

MyQG can be accessed using the following web link: https://myqg.fireflycloud.net

Your MyQG parent account can be used to access a wealth of information, including the School Calendar, School reports, trip letters and permission forms, information about clubs, your daughter’s timetable, any homework tasks set on MyQG and your daughter’s attendance and behaviour (rewards and sanctions) data. Once logged in to MyQG, you will need to select ‘Your Child’, or ‘Your Children’ should you have more than one daughter at Queen’s Gate, in order to display your daughter’s profile.

MyQG can also be accessed using the ‘Firefly for Parents’ app.

iSAMS Parent Portal

The iSAMS Parent Portal can be accessed using the following web link:

https://parents.queensgate.org.uk

You will need a separate iSAMS Parent Portal account to access this website.

The iSAMS Parent Portal displays your daughter’s reports, assessment cards and information relating to GCSE and A Level public examinations (such as timetables and results).

You are also able to update your contact details using the iSAMS Parent Portal.

Website links to parent accounts

Both MyQG and the iSAMS Parent Portal can be accessed using the ‘Portals’ link at the bottom of the main School website homepage:

http://www.queensgate.org.uk/

IT Support

Should you have any questions, please do not hesitate to contact our IT Support team at

itsupport@queensgate.org.uk

Notes