APAC Outlook - issue 67

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EDITORIAL

Head of Editorial: Jack Salter jack.salter@outlookpublishing.com

Senior Editor: Lucy Pilgrim lucy.pilgrim@outlookpublishing.com

Editor: Ed Budds ed.budds@outlookpublishing.com

Editor: Lily Sawyer lily.sawyer@outlookpublishing.com

Junior Editor: Rachel Carr rachel.carr@outlookpublishing.com

Junior Editor: Lauren Kania lauren.kania@outlookpublishing.com

PRODUCTION

Art Director: Stephen Giles steve.giles@outlookpublishing.com

Senior Designer: Devon Collins devon.collins@outlookpublishing.com

Designer: Louisa Martin louisa.martin@outlookpublishing.com

Production Manager: Alex James alex.james@outlookpublishing.com

Digital Marketing Director: Fox Tucker fox.tucker@outlookpublishing.com

Web Editor: Oliver Shrouder oliver.shrouder@outlookpublishing.com

Social Media Executive: Jake Crickmore jake.crickmore@outlookpublishing.com

BUSINESS

CEO: Ben Weaver ben.weaver@outlookpublishing.com

Managing Director: James Mitchell james.mitchell@outlookpublishing.com

Chief Commercial Officer: Nick Norris nick.norris@outlookpublishing.com

Regional Director: Joshua Mann joshua.mann@outlookpublishing.com

HEADS OF PROJECTS

Callam Waller callam.waller@outlookpublishing.com

Deane Anderton deane.anderton@outlookpublishing.com

Eddie Clinton eddie.clinton@outlookpublishing.com

Josh Rayfield josh.hyland@outlookpublishing.com

Ryan Gray ryan.gray@outlookpublishing.com

BUSINESS DEVELOPMENT DIRECTOR

Thomas Arnold thomas.arnold@outlookpublishing.com

SALES AND PARTNERSHIPS MANAGER

Donovan Smith donovan.smith@outlookpublishing.com

PROJECT MANAGERS

Cameron Lawrence cameron.lawrence@outlookpublishing.com

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Jordan Levey jordan.levey@outlookpublishing.com

Kierron Rose kierron.rose@outlookpublishing.com

Kyle Livingstone kyle.livingstone@outlookpublishing.com

Liam Pye liam.pye@outlookpublishing.com

Nicholas Kernan nicholas.kernan@outlookpublishing.com

Poppi Burke poppi.burke@outlookpublishing.com

Taylor Green taylor.green@outlookpublishing.com

ADMINISTRATION

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TRAILBLAZERS BY THE TRUCKLOAD

Welcome to our 67th edition of APAC Outlook magazine.

In many aspects of heavy vehicle transport, Australia’s world-leading ingenuity is the envy of industry.

Tens of thousands of Australians are responsible for designing, manufacturing, servicing, and repairing some of the world’s most technologically advanced vehicles, which are ready to undertake any and every task imaginable.

Known for pushing the boundaries in truck and trailer size, gross mass, and configuration, the country’s heavy vehicle industry has also been making improvements in terms of sustainability, automation, innovation, safety, and more.

Our latest issue is fronted by Heavy Vehicle Industry Australia (HVIA), whose mission is to advocate for a successful and sustainable sector with a strong, unified voice.

We provide an in-depth and comprehensive overview of the industry in Australia, before speaking with Todd Hacking, CEO, about how HVIA represents and advances the interests of manufacturers and suppliers of heavy vehicles and their components, equipment, and technology.

“HVIA seeks to promote an innovative and prosperous industry that supports a safe and productive heavy vehicle fleet operating for the benefit of all Australians,” Hacking informs us.

Whilst HVIA delivers the best possible outcomes for members, the wider industry, and the community, Deicorp specialises in the delivery of contemporary residential apartments, utilising industry-leading designers and completely integrated construction and development operations.

Celebrating its 25th anniversary this year, Deicorp has taken the ambition of Founder and Chairman, Fouad Deiri, to new heights to become one of the most respected integrated construction and development companies in Sydney.

“From the outset, the ambition for Deicorp was to deliver great homes for our purchasers and to create a business built on integrity and professionalism,” Deiri states.

In the skies above these stylish Sydney builds, Philippine Airlines (PAL) flies to 39 destinations across Australia, Asia, the Middle East, and North America.

Captain Stanley Ng, President and COO, discusses plans, pilots, and progress as PAL continues to forge a path of innovation and customer-centric service.

“We are known for our warm and gracious service anchored in ‘Buong Pusong Alaga’, meaning wholehearted care, which embodies Filipino hospitality at its best,” Captain Ng explains.

This bumper issue also features the latest industry insights from RG Gold, Evolution Data Centres, The Drake Group, and more.

We hope that you enjoy your read.

Jack Salter Head of Editorial, Outlook Publishing

FEATURES

74 SHOWCASING LEADING COMPANIES

Tell us your story and we’ll tell the world

CONSTRUCTION

76 Deicorp

Sydney’s Trusted Property Partner

Experts in residential, commercial, and retail property development

100 HL Design Group

Designed with a Difference

Becoming architects of brilliance

106 Tropicana Corporation

Berhad

Redefining the Art of Living

SUPPLY CHAIN

166 Philippine Airlines

Pioneers of the Skies

Exploring an aviation trailblazer

Delivering innovation and quality 194 106

112 Hornibrook NGI

Grabbing Construction by the Horns Driven by development

MINING

124 RG Gold

Forging Golden Prospects

Kazakh innovation, exploration, and excavation

140 Mining Pro

Capabilities and Commodities

Adding value to mine site operations

156 MASPRO

Safety, Reliability, Productivity

Forward-thinking engineering solutions for the toughest mining challenges

180 Pacific Tug Group

Tugging Down Under – It’s What We Do Best

Making waves in the maritime industry

188 Ports North

Regional Development, National Excellence

Developing and managing ports across Northern Australia

194 AVega Bros Integrated

Shipping Corporation

Brotherly Cargo Brokerage

Catering for the logistical needs of the flourishing Philippine market

MANUFACTURING

202 The Drake Group

The Road to Revolutionary Innovation Committed to preserving the future of Australian trailer manufacturing

216 Kongsberg Defence

Australia

Delivering World-Class Technology Systems

The premier supplier of defence products and systems

226 MTM Pty Ltd

Precision and Strength

Comprehensive functionality embodied in simplicity

FOOD & BEVERAGE

234 Coca-Cola Europacific Partners Papua New Guinea

Bottling Brilliance

Refreshing Papua New Guinea

244 Tasty Fresh Food Co

Conquering the Lunch Truck Concept

Mobile workplace lunches across Australia

TECHNOLOGY

250 Evolution Data Centres

Sustainable Growth in Emerging Markets

Developing and operating large-scale, sustainable data centres

OIL & GAS

258 Cladtek

Delivering Multifaceted Additive Solutions

Creating a culture of innovation and excellence

AUSTRALIAN AIRLINES WARNED OF GREENWASHING

QANTAS AND VIRGIN Australia have been accused of misleading consumers over their net zero goals and carbon offset targets. This follows a Dutch court ruling that accused Amsterdam-based airline, KLM, of conducting similar greenwashing ambiguity last month.

Climate Integrity, a new environmental advocacy group, warns that both Australian airlines

RISE IN HONG KONG RETAIL SALES

HONG KONG’S RETAIL sales rose for the 15th consecutive month in February, caused by a growth in tourism and general consumption, according to the city’s official statistics.

Retail expenditure grew by 1.9 percent compared to 2023, totalling HKD$33.8 billion, a sharp increase from the 0.9 percent

could follow a similar path, given that Qantas and Virgin Australia are relying on the same technology used by the Dutch airline.

Therefore, both aviation organisations are now under scrutiny to present accurate decarbonisation and sustainability targets to consumers, stating that they will only show credible statistics.

SINGAPORE FACES ECONOMIC LOSSES DUE TO HEAT STRESS

A RECENT REPORT has indicated that Singapore’s economic losses due to excessive heat stress could double to a staggering SGD$1.64 billion by 2035.

The study, conducted by the National University of Singapore, showed how an excessive heat climate significantly reduces labour productivity, having a major economic impact.

Prior to the COVID-19 pandemic in 2018, heat strain caused an 11.3 percent decrease in average productivity across the country’s four economic sectors: services, construction, manufacturing, and agriculture. However, the fall in productivity is set to rise to over 14 percent by 2035.

Most acutely affecting those working outside or on heavy machinery, the report has estimated that for every hot day, the reduced levels of productivity equate to a loss of SGD$21 per worker.

The study also indicated that heat stress can impact fertility and cognitive function.

growth seen in January.

The uptake in sales was caused by the continued recovery of Hong Kong’s handling capacity, whilst the city’s abundant array of events in recent months has caused an inbound of tourism, with both sectors expected to revive further.

In order to bolster the city’s tourism industry, the government rolled out HKD$1 billion in financial support, staging more than 80 events in the first three months of 2024 including fireworks and drone shows.

AUSTRALIAN RETAIL GIANT HIRES ADMINISTRATORS

MARQUEE RETAIL GROUP, the owner of popular fashion brands Colette and The Daily Edited, has appointed voluntary administrators after failing to protect both brands from collapse.

The Australia-based major fashion company has said that it plans to keep all of its 60 stores across the country open whilst entering into voluntary administration, with no plans to let go of its 400 staff members.

TECHNOLOGY

XI JINPING AND JOE BIDEN CLASH OVER TECHNOLOGY RETAIL

CHINA PRESIDENT, XI Jinping, and US President, Joe Biden, have clashed over US and Taiwanese relations surrounding technology.

On the eve of an official US trip to Beijing, the two-hour telephone call was an attempt to settle

The news follows a turbulent history for both brands, as low-cost accessory retailer, Colette, previously entered administration in 2020. Meanwhile, The Daily Edited, which creates personalised embossed accessories, entered liquidation in the same year following a high-profile dispute between its co-founders.

historic tensions with China as the leaders openly discussed major disagreements between the two nations, such as the recent US ban on high-tech exports to China.

One particular point of tension was around TikTok, a Chinese-owned app that has taken the world by storm. US Congress is threatening to ban the use of the app in its country unless it changes ownership, with Biden not willing to back down on the issue.

FINANCE

HSBC SCRAPS ASIA SPIN-OFF

THE CHAIRMAN OF HSBC has announced that a spin-off of its Asian business enterprise will no longer happen, breaking the news to the region’s shareholders.

Mark Tucker urged that there was limited shareholder appetite for the business extension, indicated by a vote that was held at the organisation’s annual general meeting (AGM) last year.

The decision comes as a U-turn for HSBC, who, despite having minimal shareholder support in 2023, went ahead with a major investor to create an Asian subsidiary, citing at the time that the majority of its board backed the venture.

However, due to lack of profit generated, the decision to open the spin-off has been revoked.

FOOD & BEVERAGE

FIJIAN KAVA PRODUCERS FACE US COMPETITION

GROWN FROM CROPS found in the Pacific Islands, Kava is widely consumed as a muscle relaxant or during social occasions and cultural practices. However, Fijian Kava farmers are facing production competition from the US where there is a major growing market for the beverage.

Fijian farmers are facing the challenge of regular crop damage due to annual flooding in the country. Yet, Fiji’s Prime Minister, Sitiveni Rabuka, recently warned growers that they need to urgently increase their production output as “the days of market protection are over.”

This announcement follows the news that a mass commercial Kava plantation has opened in Florida, with over 10 million drinkers of the beverage in the US.

Empowering Telcos

Iain

Saunderson, Chief Technology Officer at Spinnaker Support, discusses the impact of selecting the right technology support

Writer: Iain Saunderson, Chief Technology Officer, Spinnaker Support

In recent years, the adoption of advanced technology systems has become a global trend, with Asia Pacific (APAC) economies increasingly relying on technology to support their digital transformation and digitisation efforts. Telecommunications companies (telcos) are leading this charge, seeking more efficient and effective technology strategies to scale up and compete in the global telecommunications (telecoms) market.

Next-generation technology infrastructures provide unique advantages for telco enterprises. Whether it’s reimagining existing processes, modernising logistics and planning, or enabling scalability, a well imagined and implemented system can revolutionise the way businesses operate.

On the global stage, large technology vendors are driving the adoption of cloud-first systems among global customers, advocating

for the replacement of legacy solutions – and hoping to bring both new and existing APAC customers on board. Often, these cloud solutions are marketed with the promise of streamlined operations and improved business functions. To growing enterprises in thriving industries, this is an attractive proposition.

However, embarking on a cloud transformation project like this is a significant task, and enterprises would do well to consider why exactly big-name vendors are so eager to push these solutions. To benefit from the improved features and enhanced support that come with an infrastructure overhaul or software upgrade to the cloud, enterprises must essentially align their strategic plans with the vendors. However, this can come with serious implications. Conflicting priorities and business objectives could lead to limited system functionality, flexibility, and support.

Of course, any new strategy or modernisation plan carries risks, and

embarking on a new tech strategy is no different. Mitigating these risks requires the right support – support that aligns with an enterprise’s key business objectives and growth efforts. For telcos investing significantly in business-critical systems and technologies, their support must extend beyond just entry-level help when problems arise. A support contract should work like a collaborative partnership: if enterprises want to retain their current systems or take a considered approach to cloud migration, this should be made possible by a support partner – without, crucially, losing any functionality or enhanced support offerings.

THE TELCO CHALLENGE

Understanding the challenges telcos face is important. These firms are under significant economic pressure, with telecoms being a major sector where cost reduction is a key driver. This pressure is partly due to the

huge investments into infrastructure upgrades, such as 5G.

Additionally, many traditional and established telcos are undergoing digital transformation at an unprecedented rate. Legacy IT has been crucial in building data centres and IT environments. This means that fundamental technologies within telcos, such as Operating Support Systems (OSS) and Business Support Systems (BSS), must now be critically evaluated. This effective re-platforming to the cloud requires significant change within any telco.

ALIGNING TRANSFORMATION OBJECTIVES

Technology can drive growth and accelerate change by improving operational processes, freeing up enterprises to reinvest resources in digitisation or innovation plans.

It’s crucial, however, that this growth and innovation aligns exactly with each individual enterprise’s own goals. All too often, transformation

and growth ideas are presented topdown to enterprises by technology vendors themselves.

These vendor-dictated roadmaps can pressure enterprises, who are already paying significant fees for their contracts and maintenance, to take on upgrade after upgrade in the name of digital transformation, even if those upgrades don’t tie in with their specific plans and needs.

STREAMLINED OPERATIONS AND COST SAVINGS

One of the key drivers for enterprises using large technology systems is the crucial uptick in value – this includes cost savings and an excellent technology maintenance package. These enterprises want to be able to reinvest whatever cost savings they can from operational or menial tasks into business-critical activities.

This is where technology systems support is crucial and why the business impact of these systems shouldn’t be underestimated.

A technology support package should not only provide updates and critical help when needed but also a personalised support offering. This is important, but telcos can benefit even more from their technology and its support.

The approach enterprises take to growing their businesses should be the same approach they take to their technology. Good value for money is crucial, but so is operational value, long-term tech and business support, flexibility, autonomy, and the ability to take risks.

THIRD-PARTY OPTIONS

Many telcos believe that only the technology providers themselves can offer these services. However, vendors no longer have the same incentive to provide the kind of operational, transformational support and partnerships that enterprises require.

As with any business decision, looking at alternatives is prudent.

Enterprises at the beginning of a growth trajectory or looking to expand should consider if their current technology maintenance package aligns with their growth and digitisation plans at an affordable cost, and if the provider offers the best support and expertise when needed.

Third-party support guarantees all this and more by taking an approach to technology maintenance that puts each enterprise at the centre. It’s a support partnership.

Personalised service, best-inclass expertise, and alignment with each enterprise’s unique goals are all offered as standard with thirdparty software support. Enterprises within the telecoms sector need long-term partners that understand their business objectives, without the pressure to do things in a formulaic way. How much more could telcos realise from their systems if their support partner understood, enabled, and championed their business goals?

Saunderson has over 30 years of experience implementing complex technologies across a wide variety of commercial and government verticals. He has served in leadership roles in organisations including Oracle Corporation, P2 Energy Solutions, and DBAK. His experience is in leading enterprise architecture, development, and managed services organisations.

As Chief Technology Officer, Iain Saunderson is responsible for the internal and external facing technology leveraged at Spinnaker Support, as well as managing the security practice.

TIME-DEFINITE SHIPMENTS

DHL Group (DHL), a multinational company headquartered in Germany, generated revenues of more than €94 billion in 2022.

Over time, DHL has evolved from a document courier into an international express shipping company, boasting one of the world’s largest fleets of over 300 aircraft, carrying just about anything permitted for air carriage. Today, DHL is the logistics company for the world, with the purpose of ‘Connecting People and Improving Lives’.

DHL offers customers a convenient door-to-door package delivery service, providing access to 220 countries and territories worldwide.

Known for its speed and commitment to its customer promise of ‘Excellence, Simply Delivered’, DHL’s focus strategy resonates with every employee: “motivated people drive great service quality, which creates loyal customers and in turn a profitable and sustainable network.”

As someone who has been with

Transporting urgent documents and goods reliably and on time from door to door, DHL Express is the undisputed global leader in international express shipping. Chitra Shinde, Vice President of Operations at DHL Express New Zealand, details the division’s operations in the country

Writer: Chitra Shinde, Vice President of Operations, DHL Express New Zealand

DHL for 25 years, I consider myself fortunate to have witnessed the company’s growth through investments in infrastructure, fleet expansion, introduction of automation, scalable software, and innovative processes.

TRANS-TASMAN CONNECTION

DHL Express, one of the five main divisions of DHL, commenced operations in 1969.

The division started by flying shipping documents to pre-clear cargo on ships, followed by banking and other time-sensitive files.

I started my career as a trainee at DHL Express in Mumbai, India. I have worked in five different countries, including Papua New Guinea (PNG), Fiji, Australia, and presently New Zealand, where I hold the position of Vice President of Operations.

DHL Express began its operations in New Zealand in 1973, recently celebrating its 50th anniversary in October 2023.

Renowned for our strong

trans-Tasman connection, 76 percent of our exports head across the ditch to Australia.

DHL Express first introduced an overnight aircraft service to connect New Zealand and Australia in 1991 via Auckland and Sydney. The aircraft operated five nights a week, and in 2018 was upgraded to a larger aircraft to cater to the growing demand for trans-Tasman trade.

To further enhance our transTasman service, we introduced an additional aircraft in 2020 that connected Auckland to Melbourne five times a week. This route was quickly upgraded in 2023 to accommodate higher demand.

Moreover, this aircraft also flew to Christchurch, marking the first time DHL Express connected the North and South Islands of New Zealand. Our overnight service covers major cities like Whangarei, Auckland, Wellington, Christchurch, Hamilton, Tauranga, Rotorua, Taupo, Napier, Hastings, Palmerston North, Queenstown, New Plymouth,

Dunedin, Nelson, and Blenheim, with further connections to smaller towns.

While everyone is asleep, our dedicated team starts operations as early as 2am (even before our farmers) to ensure the successful delivery of overnight services, so that customers can open their business with confidence around New Zealand.

PEOPLE AT THE CORE

We understand that our people are the core of everything that we do.

For four consecutive years, we have been named one of the world’s best workplaces, ranking second globally and first in Asia, Latin America, and Europe.

This is no easy feat for a logistics company that is so diverse with a presence across the globe. It is the result of relentless focus and a passion for people, led by a very competent senior leadership team.

DHL Express believes in delivering great results without compromising on respect. We also ensure that our front-line supervisors and managers emphasise a passion for customers, speed, a can-do attitude, and getting

things right the first time.

By attracting and retaining the right talent, fostering collaboration, and promoting teamwork, we have built a culture that drives excellence.

My role requires me to execute our global strategy locally. This involves motivating and developing our team’s skillsets to provide the best service to our customers.

We prioritise inclusivity, collaboration, and creating a great place to work for all. To achieve continuous improvement, we actively seek input from our employees, leaders, business partners, and customers.

Passion for continuous improvement is part of our DNA and the reason why we launched ‘First Choice’ - a worldwide programme to drive continuous improvement of processes and services.

Through the Insanely CustomerCentric Culture (ICCC+) programme, we collect direct feedback from customers to identify areas for improvement based on their experiences. This approach has fostered an irreplaceable culture of excellence.

SETTING THE STANDARD

The recent COVID-19 pandemic was an unprecedented crisis that exposed the frailty of supply chains. Businesses faced challenges in sourcing products, experienced long delays, and dealt with cost increases.

At DHL Express, we also faced significant disruptions as we lost access to passenger flights overnight, which is a significant part of our network, especially in this part of the world. To adapt, we chartered passenger flights and repositioned our network to maintain connectivity.

We were able to change flight routes due to our expanded intercontinental network. We kept the world connected as we moved urgent medical supplies and lifesaving equipment and vaccines. This lack of air network capacity resulted in unprecedented demand for cargo space.

In New Zealand, we also lost access to our domestic commercial passenger air network, prompting the need for us to introduce the new aircraft to connect the South Island to Auckland.

From Auckland and Christchurch, we established road connections to reach all domestic locations. It was an intense time of unprecedented change, creativity, and innovation to ensure that our customers were not

“AT DHL EXPRESS, WE CONSIDER OURSELVES FACILITATORS OF GLOBAL TRADE, WORKING CLOSELY WITH REGULATORS AND CUSTOMERS TO ENSURE EASY AND ACCESSIBLE TRADING FOR ALL”

– CHITRA SHINDE,

ZEALAND

VICE PRESIDENT

impacted and could rely on us for their own business continuity.

As the logistics company of the world, we embrace our responsibility to set industry standards in environmental, social, and governance (ESG) matters. Due to the nature of our industry, we have a huge responsibility; we therefore set an ambitious goal in 2017 to achieve net zero carbon emissions by 2050.

To work towards this goal, we aim to electrify 60 percent of last-mile vehicles by 2030. We focus on implementing carbon-neutral designs for new buildings,

OF OPERATIONS, DHL EXPRESS NEW

educating employees as Certified GoGreen Specialists and engaging in environmental activities such as tree planting.

We recently launched the GoGreen Plus service, which is about reducing carbon emissions using sustainable aviation fuel (SAF). An aircraft flying on SAF emits up to 80 percent less CO2 over time than an aircraft flying on traditional jet fuel.

At DHL Express, we consider ourselves facilitators of global trade, working closely with regulators and customers to ensure easy and accessible trading for all.

The global resource for supply chain professionals and organisations

Building on the global success of our regional titles – APAC Outlook, Africa Outlook, EME Outlook, and North America Outlook – Outlook Publishing is proud to introduce a platform dedicated to the supply chain sector.

As supply chain organisations worldwide confront unprecedented change, embracing technological innovations and incorporating critical environmental sustainability agendas, now more than ever is the time to showcase the strides being taken in this dynamic sector.

A multi-channel brand, Supply Chain Outlook brings you the positive developments driven by organisations across the global supply chain industry through its various platforms. Discover exclusive content distributed through its website, online magazine, social media channels, and dispatches delivered straight to your inbox with a bi-weekly newsletter.

Through this compelling new venture, we foreground the movers and shakers of the industry. To participate as a featured company and join us in this exciting endeavour, contact one of our Project Managers today.

ON A MISSION TO DECOMMISSION

Decommissioning is a relatively new focus area in Australia. Francis Norman, CEO and Managing Director of the Centre of Decommissioning Australia, tells us about the rapid growth of a burgeoning industry Down Under

Writer: Jack Salter

From extremely low levels of activity pre-2020, Australia’s decommissioning industry is now experiencing rapid growth in the committed volume of work from operators and is driving many opportunities for the service sector and workforce.

These significant step changes don’t come easily, however, as a lot of people require a shift in mindset towards the unique planning and execution challenges of decommissioning.

“We must also focus on finding, growing, and attracting the solutions to all our technical questions, and we need to do it in a sustainable manner,” notes Francis Norman, CEO and Managing Director of the Centre of Decommissioning Australia (CODA).

“We believe the current volume of work will continue for several years, providing companies with the confidence that there is real work on offer. It’s easy to forget, but we also have a significant volume of onshore decommissioning to execute, with thousands of onshore wells that require plugging in the coming years as well as the removal of associated infrastructure.”

The rise of decommissioning in Australia closely coincides with Norman’s initial involvement and fascination with the industry in 2019, having spent the first three decades of his career working in several different countries for a large, global engineering consultancy.

This globetrotting journey eventually brought Norman to

Francis Norman, CEO and Managing Director

Australia in 1998 and Perth in 2002, where his passion for advocating the growth of industry and the profession was later ignited in a voluntary role at Engineers Australia.

“It led me to join National Energy Resources Australia (NERA) in 2016, an organisation dedicated to growing the country’s energy resources sector. CODA was initiated within NERA, before becoming a standalone organisation in 2021,” he explains.

AHEAD OF THE CURVE

CODA was fortunate to be established in recognition of the potential surge in decommissioning activity.

With the foresight and guidance of a number of industry leaders, it developed an overall strategic process to grow the industry.

“Our initial focus was on delivering a comprehensive study that looked at the upcoming volume of work, resulting in identifying a substantial USD$40.5 billion opportunity,” Norman informs us.

Since then, CODA has worked on compiling a repository of reference materials that the sector can rapidly use to build its skills and knowledge.

This included looking at global best practices, technology, disposal and recycling, ports, and most recently, skills.

“We have also put a lot of effort into telling the story, and showing the opportunities of decommissioning and its role in the circular economy and energy transition,” adds Norman.

“We have found the entire sector to be incredibly engaged and enthusiastic about what decommissioning represents.”

This level of enthusiasm has facilitated the rapid expansion of CODA’s networks, connecting many companies to potential customers and suppliers both in Australia and internationally.

A couple of the biggest challenges that CODA identified at the start of its journey were around capacity and experience.

With very little decommissioning occurring in Australia prior to 2019 and uncertainty around the timing of future work, companies were understandably focused elsewhere.

As more people recognised that impeding volumes of work were becoming a reality, CODA has seen a significant upswing in engagement and commitment, with companies building their capacity either in Australia or the Oceania region.

The parallel challenge, and one that is difficult to address quickly, is around experience.

“Many individuals working on decommissioning projects here are doing so for the first time, resulting in a limited depth of experience to lean on,” Norman acknowledges.

“In this regard, we are finding our international networks invaluable. We can tap into global subject matter experts for their guidance, helping to mitigate potential challenges.”

ACCELERATING KNOWLEDGE

A series of studies commissioned by CODA has increased the understanding of not only Australia’s decommissioning challenges, but also the opportunities for collaboration, innovation, and efficiency in the industry.

CODA AIMS – AT A GLANCE

• Act as advocates for decommissioning across the entire Australian economy.

• Support operators in their need for solutions.

• Facilitate connections and opportunities for the service sector.

• Ensure research is properly focused on meaningful and important questions.

• Assist regulators in their task of understanding the evolving global landscape.

• Work with government in considering the opportunities of decommissioning in future policy development.

“The studies have proven to be extremely valuable. At the simplest level, we’ve built a solid library of accessible resources to accelerate knowledge,” highlights Norman.

Additionally, the studies have helped to articulate the broader story of the industry and its interconnectedness to many other parts of the economy, from offshore wind, carbon sequestration, and recycling to skills and local engagement.

Furthermore, through all the consultations undertaken to develop the studies and materials, CODA has been able to grow its global network of specialists and experts, many of whom contributed knowledge and insights to the reports.

“Decommissioning is a global industry, and we have found there’s a collective desire for everyone to succeed,” Norman states.

“I have found it amazing how open people have been about the challenges they face, and the solutions they are finding to these challenges. There is certainly more sharing and openness in decommissioning than in many other sectors I have been involved with previously.”

PARTNERSHIP MODEL

To cultivate a committed ecosystem of decommissioning organisations, CODA launched a partner network.

As a not-for-profit, financial sustainability is crucial to CODA;

“DECOMMISSIONING HAS A WHOLE DIFFERENT SET OF CHALLENGES AND OPPORTUNITIES TO THE DEVELOPMENT PROJECTS I SPENT MUCH OF MY CAREER ON, AND TO BE PART OF BUILDING THE INDUSTRY HERE IS AN AMAZING OPPORTUNITY”

– FRANCIS NORMAN, CEO AND MANAGING DIRECTOR, CENTRE OF DECOMMISSIONING AUSTRALIA

having a partnership model where businesses pay to participate, while receiving significant value for their contribution, was therefore essential.

“However, what I had observed elsewhere was that a paid model also attracts partners who are committed beyond curiosity,” Norman tells us.

Alongside paid partnerships, CODA also fosters non-financial strategic partnerships with like-minded organisations such as research hubs, universities, trade associations, and industry bodies.

These strategic relationships are incredibly valuable to CODA and its partners in maintaining global channels of communication and knowledge exchange.

“We have found strong alignment with all the ministers and government agencies we have spoken to,” reveals Norman.

Numerous opportunities are presented by decommissioning, from local employment to recycling. For example, like many other countries, Australia continues to look for ways to reduce its waste production.

Decommissioning also produces significant volumes of valuable materials that can help to build the critical mass of commodities needed to grow recycling on scale.

In Australia, finding high-quality employment opportunities for regional populations has also been a long-term challenge.

“Here, decommissioning by its very nature can help since many of the facilities are located significant distances away from cities, and a number of new regional jobs will naturally be created,” Norman outlines.

The Australian regulators are on the same journey as the rest of industry and are actively engaging with CODA to grasp the potential of new technologies and better assess their applicability.

“They’re keen to understand how these technologies have performed elsewhere and how they could benefit Australia,” he says.

UPCOMING DEVELOPMENTS

CODA is currently working on the development of a new outlook tool, building on its original liability study.

Since that work was released, CODA has had numerous requests for more detail and specifics around upcoming decommissioning work.

To develop this, it is collaborating with a local artificial intelligence (AI) and natural language processing company to build a tool that will extract all the decommissioningrelevant information from the extensive library of environmental plans and wells databases. The tool will then present the information in a series of searchable and filterable dashboards.

“We are expecting this to go live in Q2 2024 and are incredibly excited by its potential. Once developed, we expect it to allow organisations to see and search the entire Australian decommissioning landscape in a live and interactive database,” Norman announces.

Meanwhile, CODA is rolling out its new solution discovery programme, XPLORE, in which it will work with operators and major contractors to surface and host solution gaps.

“I have been involved in a similar programme previously, and we

found it to be incredibly effective at identifying otherwise unknown solutions or new ideas to problems, as well as opening novel engagement routes for technology companies.” 2024 and beyond will equally see a significant volume of projects being awarded for execution over the coming years.

CODA knows that this will put additional pressure on every link in the existing supply chain, necessitating as much support as possible for the projects to be successful.

“We will continue to provide assistance across the sector to ensure access to all the skills and solutions needed,” concludes Norman.

“While this volume of work and the ongoing pipeline will bring short-term pressures, it also has the potential to help Australia build its local capability and capacity, better positioning it for future decommissioning opportunities both domestically and internationally.”

A big part of CODA’s focus will continue to look beyond the timelines of individual projects and ensure the landscape is prepared for whatever comes next.

SCORING FOR SUSTAINABILITY

With a goal to devise and implement climate-resilient infrastructure across the Pacific region, member associations of the Oceania Football Confederation will gather later this month to draw attention to climate change and initiate action against it

Writer: Lily Sawyer

Due to its low-lying topography and the relatively isolated nature of its islands, the Pacific region has been historically vulnerable to climate change, especially in the face of natural disasters such as tsunamis, earthquakes, and rising sea levels.

The Oceania Football Confederation (OFC) recognises that, as a sport, football is not immune to climate change, whilst the unique position that the federation enjoys within the echelons of the international football community may help draw attention to the problem and initiate action against it.

As such, 10 OFC member associations, including New Zealand, Papua New Guinea (PNG), and Fiji, amongst others, will gather this April

at the PNG Football Association headquarters in Port Moresby to undertake a two-day climate action workshop.

Run by the sport’s international governing body, FIFA, the workshop will aim to strategise the maintenance of football facilities in the region, with a central focus on the development of climate-resilient football grounds and infrastructure.

In association with the Pacific Islands Forum (PIF), which aims to enhance cooperation amongst the countries and territories of Oceania, FIFA and OFC hope that, as a universally recognised symbol of togetherness and camaraderie, football can act as a unifying vessel through which the message of climate action can be spread.

FIFA AND THE CLIMATE CRISIS

As an organisation, FIFA has historically been heavily involved in promoting climate awareness and mitigation. For instance, it was responsible for launching a Climate Strategy in November 2021 at the UN Climate Change Conference (COP26), hosted in Scotland.

The following year, FIFA and PIF signed a memorandum of understanding (MoU) that focused on education, climate change, and fostering disaster resilience across the forum’s 18 member countries. This included developing advocacy strategies and boosting community initiatives.

In addition, the FIFA Forward programme, a sports development initiative aimed at supporting global football development across a range

of socioeconomic circumstances, has since funded designated football infrastructure designed for disaster resilience. So far, through FIFA Forward, the association has invested a total of USD$21 million in climateresilient football infrastructure development in the Pacific region.

In many cases, the programme’s resulting facilities have proved life-changing. For example, the Tonga Football Association’s headquarters was used by residents as shelter during the eruption of the Hunga Tonga-Hunga Ha’apai submarine volcano, as it was one of the only safe buildings on the island. The headquarters also provided protection for local people caught in a tsunami later that year.

Similarly, the Fiji Football Association’s Labasa facility provided refuge during a major cyclone on the island in 2021.

In a region where the world’s first climate refugees have emerged in recent years, the need for infrastructure and global action has become even more pressing. For example, around 1,700 people native to PNG’s low-lying Carteret Islands were recently forced to relocate to Bougainville due to rising sea levels.

THE IMPACT OF CLIMATE CHANGE ON FOOTBALL AND BEYOND

PIF and FIFA believe football to be an invaluable vehicle through which climate change can be discussed in an open, accessible way. The sport itself, however, has not escaped global environmental challenges.

An increase in adverse weather conditions in the Pacific region, such as rising temperatures, has led to noticeable changes in the game.

The implementation of cooling breaks has become common practice, allowing players to rehydrate during games.

The cost of providing water for players has also increased

ABOUT OFC

OFC represents all footballing associations across Oceania and is responsible for promoting the game within the continent. It also enables its member nations to qualify for the FIFA World Cup.

As the smallest of the six global FIFA confederations, OFC is made up of just 13 associations, 11 of which are full-time members. The remaining two nations, Kiribati and Tuvalu, are not officially affiliated with FIFA, meaning they are ineligible to qualify to play in the FIFA World Cup.

OFC encompasses a broad geographical scope, largely made up of island nations and territories.

New Zealand, PNG, and Fiji have been part of the confederation since its inception in the 1960s; today, Tonga, Samoa, the Cook Islands, and the North Mariana Islands also fall under the OFC umbrella.

Australia, once the largest member nation both in terms of land mass and footballing success, left OFC in 2006 to join the Asian Football Confederation (AFC).

significantly in recent years, as has the frequency of cancelled matches due to excess rain and flooding.

As football expands across more countries within the Pacific region, such as PNG, whose climate refugees can be seen as a poignant indicator of what’s to come, adverse weather changes continue to impact not only how football is played, but the entire landscape of each country.

Thus, OFC recognises that each of its member countries are, in some

way, experiencing the adverse effects of climate change, which can be detrimental to their economies and environments.

As such, it is hoped that, through football, PIF can spread a wider message of climate action, promote mitigating measures across OFC member associations, sponsor climate-resilient infrastructure, and more widely utilise the sport and its associated publicity to enable global change.

SPOTLIGHT ON HEAVY VEHICLES IN AUSTRALIA

The envy of industry around the world, Australia’s high-productivity heavy vehicles are ready to undertake any and every task imaginable thanks to their ingenuity in design, engineering, and manufacturing

Writer: Jack Salter | Project Manager: Deane Anderton

Australia is a world leader in many aspects of heavy vehicle transport.

The country has a thriving and robust local industry that comprises hundreds of forward-thinking manufacturers and suppliers of innovative trailers, trucks, and other specialised vehicles, components, equipment, and technology.

This is in addition to the product assembly of global heavy vehicle brands such as Mack, Kenworth, DAF Trucks, SEA Electric, Hyzon, and Volvo. The latter is Australia’s largest heavy vehicle powerhouse and the sole truck manufacturer to have been awarded the

HEAVY AUSTRALIA

prestigious Australia Made certification.

Heavy vehicles in the country are manufactured to withstand Australia’s climate and operating challenges. Indeed, customers Down Under must contend with heavier loads, greater distances, and changeable weather, from the hot, dusty Outback to the Snowy Mountains. These tricky conditions mean that heavy vehicles have to work harder in Australia than just about anywhere else in the world and are therefore tailored accordingly.

Australia also boasts many unique truck and trailer combinations that simply do not exist in any other country. It is well known that Australia has pushed the boundaries

in truck and trailer size, gross mass, and configuration. Decades ago, it even broke new ground in terms of the roads that vehicles drive on as, unlike many other developed countries, much of Australia is thinly populated and features incredible distances between its centres of population, both large and small.

This creates a complex infrastructure when it comes to providing an expansive yet reliable network of sealed roads, suitable for both light and heavy vehicles.

SKILLS SHORTAGE

Australia’s heavy vehicle industry directly employs over

70,000 people, who are responsible for designing, manufacturing, servicing, and repairing some of the world’s most efficient, safe, innovative, and technologically advanced vehicles.

The sector’s vast workforce is also involved in the importation, distribution, modification, and sale of these impressive vehicles, as well as their components, equipment, and technology.

A career in the heavy vehicle sector requires far more than just a singular skillset. As vital cogs in the machinery that allows the industry to keep Australia moving, it’s about how individual contributions fit into the bigger picture.

However, the heavy vehicle industry in Australia continues to suffer critical shortages of skilled labour. This is not an anomaly, either, as labour market skill shortages are as deep as they are wide across the country.

The current pipeline of workers is struggling to keep pace with growing demand in the sector, with an order book extending well into 2024 that needs filling. The

work does not end there, as once those vehicles are on the road, they also need to be maintained.

Recent vacancy figures indicate that several thousands of motor mechanics, electricians, metal fitters, and machinists are required to address the shortage.

In Victoria, the state government is also injecting an extra AUD$1 million into training more heavy vehicle drivers to keep supply chains moving through a partnership with the Victorian Transport Association (VTA).

The partnership offers accredited training for aspiring heavy vehicle drivers and assists them in securing employment as part of VTA’s Driver Delivery programme, which has received continuous investment from the government since it was launched in 2016, resulting in the training and placement of nearly 400 skilled drivers on the roads.

In addition to improving road safety, the programme aims to tackle heavy vehicle driver shortages, tailored to attract and retain younger drivers for critical transport and logistics supply chains.

SHOWCASING THE INDUSTRY

Along with the Technical and Further Education (TAFE) network and other Registered Training Organisations (RTOs), a stream of skilled workers from the Australian school system is required to rectify the labour shortage.

There is an overwhelming need to disseminate career information to students, and the wider public for that matter, to provide a more comprehensive understanding of the sector, the roles on offer, its operational diversity, and the job needs of the future.

A variety of initiatives promote careers across the country’s heavy vehicle industry, including the Brisbane Truck Show, the southern hemisphere’s largest road transport event displaying the most comprehensive range of trucks, trailers, components, equipment, accessories, and technology in Australia.

With an incredibly rich, continuous history that dates back half a century, the Brisbane Truck Show has always been about coming together, sharing ideas, discussing challenges, and showcasing the innovative ways to address them.

A record number of pupils were hosted at last year’s running of the Brisbane Truck Show, with well over 1,600 students from over 50 schools in attendance.

Australia’s largest-ever showcase of commercial zeroemission heavy vehicles (ZEHVs) was also on display at the 2023 event, from both major original equipment manufacturers (OEMs) as well as a raft of new players.

The ZEHVs exhibited ranged from battery electric vehicles (BEVs) and hydrogen fuel cell electric vehicles (HFCEVs) to more conventional trucks powered by renewable diesel, an advanced biofuel made from animal fats, vegetable oils, and agricultural waste.

Significant investment has been made towards increasing vehicle efficiency and reducing the emissions of diesel-powered vehicles to accompany the shift towards ZEHVs.

There are also calls for the Australian government to support the enablement of onshore renewable diesel refining, as the fuel is not currently commercially available in the country.

This is despite renewable diesel playing a critical role in decarbonisation, given its chemically identical properties to conventional diesel, which means that machinery using the fuel does not require modification and is widely supported by OEMs.

Access to domestically produced renewable diesel represents a significant and immediate opportunity to decarbonise a range of hard-to-abate sectors where alternative technologies are not readily available.

Diesel engines, traditionally the driving force behind the industry, have become a highly efficient and productive way of powering heavy vehicles since they were first

developed over a century ago.

However, as Australia reduces its environmental impact in line with international commitments to reduce carbon emissions, the push towards ZEHVs has gained huge momentum.

All levels of government are currently considering the development of a coordinated approach to decarbonising the heavy vehicle task, covering a range of issues both transport and non-transport related.

As progress is made towards decarbonisation, the industry may change, reprioritise, or develop new technologies.

Brisbane Truck Show

Crisis avoided with innovative Projecta INTELLI-START IS3000 & IS5000 Jump Starter Range

There’s an old saying in the road freight transport industry: ‘If the wheels aren’t turning you aren’t earning’. Vehicle downtime can cause delays, decrease productivity, and ruin reputations. If this is caused by something like a discharged battery, there’s a cost-effective solution on hand to give operators – whether owner drivers or fleet managers – some insurance.

Power-packed, the IS3000 and IS5000 Jump Starters are ideal for use on large industrial and commercial equipment including heavy-duty trucks, tractors, and agricultural equipment. Until now, there hasn’t been an easy or efficient means of jump-starting heavy equipment, with users often resulting to moving large batteries around on unwieldy trolleys to jump start the machines. With their easy portability, light weight (10.6kg and 13.5kg respectively) and patented Rapid Recharge Technology (RRT), the IS3000 and IS5000

industrial jump starters alleviate these pain points, adding convenience and efficiency for users. The IS Jump Starter range also reduces the risk of being caught out without charge when going to jump start a vehicle, as recharging the trolley rigs can often be forgotten.

Rapid Recharge Technology

By leaving the INTELLI-START Jump Starters connected to a vehicle’s battery once started, RRT can fully replenish the energy that was discharged during the starting process in just 40 seconds. This feature means that the INTELLI-START Jump Starters will then be ready to use in the next emergency without needing regular recharging –its clever technology that is unique to the Projecta INTELLI-START Jump Starter range. The IS3000 is suitable for both 12V and 24V electrical systems and provides 1000A clamp

power for 12V systems and 850A for 24V electrical set-ups, along with 3000 peak amps – it’s enough to start petrol and diesel engines up to 12L displacement in 12V machines and all 24V engines.

The larger IS5000 has even greater clamp power, an impressive 1500A in 12V electrical systems and 1000A for 24V systems – in both cases peak amps are 5000. This output is sufficient to breathe life into petrol and diesel engines up to 16L capacity in equipment with 12V systems, and unlimited capacity in the case of vehicles with 24V electrics. The two jump starters also offer ‘no battery’ operation and can jump start vehicles without a starter battery.

Both the IS3000 and IS5000 Jump Starters feature a strong exterior casing that uses a steel chassis and rubber over-moulded construction with integrated handle and concealed cable storage. Also, these products ensure reliability and safety, utilising ‘no solder’, high current connections and solid 3mm clamp teeth, while an advanced allin-one protection system prevents surges, short circuits and overheating in these units.

For greater convenience, both models also boast auto sensing clamp connection, while operating this equipment is also simple via the intuitive LCD display with real time updates.

When it is finally time to recharge the IS3000 and IS5000, this is done using the included docking station, which provides hassle-free benchtop charging. Owners can also rest easy knowing that the INTELLI-START range is equipped with premium LiFePO4 batteries, the safest lithium technology available.

Additionally, the units feature an advanced, ‘all-inone’ protection system that prevents surges, short circuits, and overheating.

The IS3000 and IS5000 also deliver excellent longevity for users because they’re designed to deliver up to 2000 battery cycles, around four times more than competitor Lithium Cobalt based jump starters.

Other Projecta INTELLI-START models in the lineup include the IS920, IS1220, IS1400, IS1500, and IS2000. All INTELLI-START variants are Restriction of Hazardous Substances (RoHS)-compliant, and Registration, Evaluation, Authorisation, and Restriction of Chemicals (REACH) certified, and feature the globally patented RRT.

The latest additions to the INTELLI-START Jump Starter range are available from leading automotive and transportation outlets nationwide and are covered by a generous two-year product replacement or refund warranty. www.projecta.com.au

NARVA Ultima Connect+ Controller offers complete lighting control

The new Ultima Connect+ Controller has arrived, offering owners of the recently launched Ultima LED Light Bar range, the ability to further maximise the performance of their light bars, by adjusting the beam shape and intensity to suit the environment and driving conditions.

An optional extra across the new Ultima LED Light Bar line-up, the controller offers further lighting adjustment with three preset, customisable driving modes.

For highway driving, the beam can be set for maximum distance with less spread to avoid road sign flare. In regional and rural areas, the distance can be reduced with a focus on maximum spread allowing possible hazards such as wandering livestock or wildlife, providing additional safety. Ultima Connect+ Controller also allows drivers to alter brightness (main and aux controls), provides a boost mode that delivers 15 percent more power

for 30 seconds, and with its LIN Bus technology, acts as a single point of control for all Ultima Connect+ enabled products.

The controller’s generously sized buttons make it easy to use on bumpy roads and corrugations, while multiple mounting options and single wire installation provide easy fitment across a wide range of vehicles.

The Ultima Connect+ Controller is the perfect companion to the Ultima LED Light Bar range, which include eight- and 24-inch models that can be combined to also provide 40- and 48-inch bar configurations. With Ultima, owners can also select from both hybrid and flood beam light bar options depending on their preference. Together, Narva offers buyers customisation options like never before.

Narva’s new Ultima Connect+ Controller, Ultima LED Light Bars and associated accessories are available nationwide from leading automotive, four-wheel drive and transportation outlets.

SUSTAINABILITY IMPROVEMENTS

For decades, improvements have been made to the environmental footprint of the country’s heavy vehicle industry.

The Australian government estimates that since 1990, heavy vehicle noxious emissions standards have reduced carbon monoxide (CO) and hydrocarbon (HC) emissions by over 80 percent.

This is despite the fact there are now approximately 60 percent more heavy vehicles on the road, and the total distance travelled has almost doubled.

However, even though the industry provides some of the world’s most efficient, safe, innovative, and technologically advanced vehicles, there remain significant barriers to the adoption of ZEHVs.

Some of these barriers include vehicle design rules, a lack of electric truck recharging and hydrogen refuelling infrastructure, and a temporary but significantly higher upfront cost.

The industry has made a compelling case for the removal of such obstacles for heavy vehicles operating across Australia. Therefore, its position on the regulatory changes needed to support next-generation ZEHVs is clear, but urgent action is required by the government and its policy and regulatory agencies.

This includes a need to review heavy vehicle axle weight limits, a position that is unilaterally supported by industry

associations, manufacturers, and suppliers to the road freight transport sector.

The sheer volume of industry and stakeholder discussions on ZEHVs is overwhelming, yet current axle load limitations are one key theme that has emerged.

If low truck axle load limits are not addressed, it will strangle efforts to further decarbonise freight transport, preventing the industry from contributing to mandated domestic emissions reductions targets. Although Australia has a legislated commitment to net zero emissions, there is no plan for reducing emissions from road freight transport.

Electric trucks typically weigh more than their diesel counterparts, limited by high front axle loads, which means the existing weight limit in Australia has presented an industry-wide roadblock for the adoption of zeroemission technology.

INCREASING WEIGHT LIMITS

One of the main reasons why Australia has lower load axle limits than other developed countries is due to its sprayed seal road structures.

An interesting departure from other road structure designs, sprayed seals are effectively a thin layer of bitumen that is sprayed as a hot liquid onto a compacted base layer, which is then covered with a layer of aggregate to form the road surface.

Brisbane Truck Show

Often, the base layer beneath the bitumen is unbound, which means that it may be treated with a stabilising agent such as cement, but sometimes it is not treated at all.

The result is a relatively cheap, flexible road type that is easy to construct and suitable for roads carrying several thousand vehicles a day. Usage of sprayed seals therefore grew rapidly after their introduction in the early 20th century, and they now account for around 70 percent of the total length of all sealed roads in Australia.

On the other hand, sprayed seals are very thin and susceptible to increases in applied load, unlike other rigid road structure types such as asphalt and concrete.

This is disadvantageous for ZEHVs in Australia, which have higher tare weights than conventional internal combustion engine (ICE) trucks due to the equipment comprising the electric drivetrain, such as the battery in the electric motor.

For HFCEVs, the problem is exacerbated even further when you add in the weight of the fuel cell and the hydrogen storage and delivery system.

A number of actions are required to address this issue, including research into next-generation sprayed seals to support higher axle loads.

Allowing heavier electric and hydrogen trucks across the whole of Australia will be vital in opening access to new low-emission heavy vehicles and ZEHVs, which alongside

WIRELESS CHARGING FOR HEAVY VEHICLES

Heavy vehicles could soon be able to charge wirelessly as they drive on the highway thanks to a new AUD$3 million grant from the Australian government.

The world-first project, led by the Swinburne University of Technology, Melbourne, aims to implement an embedded dynamic wireless charging technology into roads, unlocking the uptake of electric heavy vehicles.

It is claimed that electrifying heavy vehicles could save Australia AUD$324 billion by 2050, while contributing to a greener, safer, and more efficient transport sector.

The AUD$8.2 million prototype for embedding advanced wireless charging infrastructure on regional roads is funded by the Australian government’s Cooperative Research Centres Projects (CRC-P) Grants scheme, which supports short-term collaborative research projects.

How Geotab’s Electronic Work Diaries are driving success for Australian fleet managers

David Brown, Associate Vice President Sales, ANZ, Global Channel, Geotab

Whether you’re managing a fleet of cars or heavy trucks, Geotab’s Electronic Work Diary (EWD) helps keep a finger on the pulse of every vehicle movement and activity. This innovative system monitors and records the work and rest times of heavy vehicle operators, ensuring they are aligned to legal requirements. Here’s why you should get your fleet onboard:

Fatigue Management for Compliance and Accuracy

Heavy trucks that cover long distances are legally obligated to adhere to regulations regarding driver fatigue. EWDs assist fleet managers in maintaining compliance with national heavy vehicle regulations by accurately recording driver work and rest time. By automating data entry and streamlining the record-keeping process, EWDs not only reduce errors but also alleviate the administrative burden on both drivers and fleet managers.

Achieve Real-time Monitoring and Efficient Reporting

EWDs offer real-time visibility into driver activities, a critical aspect of workplace safety. Through real-time monitoring, fleet managers can ensure the safety and accountability of all staff. Monitoring driving hours, rest breaks and compliance status in real-time allows for the proactive management and timely interventions to address potential issues.

EWDs also facilitate efficient reporting by quickly generating data for audits, compliance checks and internal reviews, thereby relieving pressure on fleet managers.

Gain Data Insights for Optimization

EWDs offer a great deal of valuable insights into driver behavior, vehicle performance, idling times, fuel consumption and overall fleet efficiency. The information collected is presented in an easyto-understand format, which empowers fleet managers to maximise the utility of the data. For mixed fleets that contain both EVs and internal combustion engines (ICE), fleet managers can extract specific details about each vehicle. Additionally, they can also advance their business by optimising routes, vehicle maintenance.

Easy installation and integration with telematics

Additionally, EWDs provide a comprehensive fleet management solution through seamless integration with telematics. Fleet managers have the flexibility to tailor their user interface platform to align with their business needs. This customisation involves building upon the base plan, which provides essential details such as location, speed and driver identification. The effortless and non-intrusive integration between the EWD and telematics solutions makes it easy to adopt and scale as needed to fit any fleet.

Cost competitive pricing tailored to companies of every size

In summary, integrating Electronic Work Diaries into fleet management reflects a company’s commitment to safety, technological advancements and operational efficiency. They empower fleets to align seamlessly with evolving regulations and industry standards. For fleet managers, EWDs play a pivotal role in ensuring compliance, alleviating administrative burdens, improving safety and providing valuable data to optimise overall fleet management practices.

Harness fleet asset data for efficiency, cost control, and safety with Geotab’s unrivalled fleet management solution

From in-vehicles coaching to advanced collision prevention, we have a comprehensive ecosystem of driver safety solutions to manage any heavy truck fleet in the country.

One platform for optimal fleet performance powered by AI and data intelligence. Unlock actionable insights and recommendations to boost fleet efficiency, compliance, safety, and sustainability.

Productivity

Track, route and dispatch drivers to ensure a productive fleet

Optimisation

Drive efficiency & cost savings in fuel efficiency and planned fleet maintenance

Safety

Analyse and encourage safe driver behaviour with reports and in-vehicle coaching

Sustainability

Reduce fuel consumption and carbon emissions, or integrate EVs and electrify your fleet

Compliance

Comply with regulations likes Australia Standard HoS rules and be audit-ready for safety reviews

Expandability

Our open platform lets you integrate hardware or software options to drive performance

reducing environmental impact are also expected to provide other benefits such as reduced maintenance and greater permitted operating hours – currently restricted in some areas due to noise.

In March 2024, the Queensland government formalised a long-awaited change to maximum axle weight limits, allowing heavy vehicles to operate with a steer axle weight of up to eight tonnes (t) on selected roads in the southeast of the state.

The announcement puts Queensland on the map as a leader in future electric truck manufacturing, and ZEHVs will make a significant contribution to the state’s own emissions reduction targets.

The change means Queensland has become the fourth state to allow heavy-duty electric trucks on its roads.

It follows trials of higher mass limits for ZEHVs in New South Wales and South Australia, as well as the granting of a three-year permit to Volvo for the operation of a battery electric prime mover and semi-trailer combination on a network of state-owned roads.

Despite these promising reforms in individual states, the ongoing contribution of the heavy vehicle industry to Australia’s economy and emissions reduction targets remains at stake, and there is a need for the federal government to accelerate truck axle mass regulatory reforms at all levels.

The nation has everything it needs to meet emissions reduction targets, creating more local jobs and additional investment opportunities in the process.

The only missing piece of the puzzle is the regulatory framework to support the heavy vehicle industry, which seeks to transition to ZEHVs using technology that is currently available.

The process of changing some areas of heavy vehicle regulation, including mass and dimension requirements, demands careful analysis and requires time and attention.

To address this, a ‘maturity model’ is applied by regulators which uses the full range of tools available to support the industry, while the process of making regulatory change is followed.

LIFE-SAVING INNOVATIONS

As well as regulatory reform, there is a significant focus on innovations, several of which have more than proven to save time, money, and most importantly, lives.

Sophisticated fleet management systems (FMS), for example, allow information associated with heavy vehicles and other related assets to be visualised, monitored, and managed.

More businesses have turned to FMS as technology has advanced, as they provide numerous benefits such as complete visibility across operations, streamlined day-to-day tasks, improved maintenance planning, and the identification of deeper issues that impact fleet and business performance, to name a few.

Fleet management has transformed as the evidently positive impacts an efficient fleet can have on key variables such as people, vehicles, and operations are realised by adopters of the technology.

Cost savings are widely agreed to be the key driver behind developing a fully functioning FMS, which can also include the management of drivers, the environment, and compliance.

The latter is just as important and a fundamental necessity for safe and successful fleets, most of which have the same issues to address in terms of compliance.

Brisbane Truck Show

For example, vehicles must be safe, maintained, and properly equipped for the nature of their use to ensure roadworthiness, as well as being suitably taxed and insured. This requires a robust service and maintenance system, regular internal inspection policies, and the strict management of warranties and policies.

Risk assessments, meanwhile, involve considering the risks of routes that drivers are asked to travel, operations they need to undertake, and compliance with safe and legal driving times.

Drivers also require licences that are up to date and comply with the vehicle they are at the wheel of. From a health and safety point of view, they additionally need to drive and conduct themselves appropriately on the road.

Ultimately, however, employers are responsible for the health and safety of their drivers. Whilst this involves many of the aforementioned issues, it is a fundamental starting point when maintaining compliance as part of FMS.

In most cases, this involves investing in software and establishing a database that collates all-important compliance factors, such as key dates, requirements, and criteria, and can trigger action through notifications and alerts.

Fleet compliance is ultimately a continuous process that demands visibility, organisation, and consistent policies to avoid fines, penalties, safety violations, excessive admin costs, and significant delays or disruption.

SAFETY STANDARDS

In-vehicle monitoring systems (IVMS) are another innovation that is considered integral to achieving effective and successful fleet management.

IVMS consists of electronic devices installed in a vehicle to monitor driver activities and identify potentially dangerous behaviours, such as excessive speed, harsh braking, and rapid acceleration.

In response, these sophisticated systems can provide warnings and evidence of a wide range of undesirable driving practices. Other behaviours that are monitored include tailgating, rough cornering, and driver drowsiness.

The technology is therefore crucial to the monitoring, maintenance, and improvement of road and driver safety standards in heavy vehicles, which pose significant risks to public safety due to their sheer size and weight as minor errors can have more serious consequences compared to light vehicles.

PIONEERING ENGINEERING AND MANUFACTURING EXCELLENCE.

With a legacy rooted in a commitment to excellence, innovation, and customer satisfaction, Krueger Transport Equipment has spent the last 45 years making Industry Awarded Semi-Trailers that are built for the Australian Industry and Environment.

Australia’s transportation industry asserts its dominance by moving more tonnes per kilometre (t/km) than its global competitors annually. In recent years, the sector has witnessed a surge in performance-based standards (PBS) adoption and the integration of electric vehicles (EVs) and hydrogen technologies as part of its ongoing expansion.

Kevin Dennis, CEO of Krueger Transport Equipment (Krueger), acknowledges, “Australia’s transport industry has a legacy of pushing boundaries, making it the most respected, productive, and efficient transportation landscape worldwide.”

As Krueger, a pioneer in innovative semi-trailer design, gears up for its 46th year in business, it remains committed to the foundational principles that have defined its brand. “2024 promises to be another dynamic year for Krueger as we continue to enhance our products,” Dennis affirms. “This commitment stems from decades of engineering expertise and a relentless pursuit of excellence that defines the Krueger trailer.

“In the product realm, we are poised to ramp up production of our newly introduced K-Van range (Dry van) by year-end, following successful pilot runs with key clients. This expansion into a new market

segment solidifies our position as a major player through broadening our product portfolio.”

Furthermore, strategic investments in cutting-edge technologies, such as a laser cutting facility, has revolutionised Krueger’s manufacturing processes.

“By the conclusion of 2023 and into early 2024, we are already reaping significant benefits and efficiencies from these investments,” notes Dennis.

“Our newly implemented laser cutting machine and facility has notably enhanced quality and time efficiency, translating into improved manufacturing standards and reduced production times. This ultimately results in delivering more high-quality Krueger trailers to the market.”

ENGINEERED TO LAST.

Hearing from John Krueger, Founder of Krueger Transport, and Adis Selmic, Manager - Projects & Production Engineering, they shed light into the past, present and future of the core of Krueger’s business, engineering and design.

When you first started Krueger, what was your intention in building semi-trailers?

John Krueger, Founder (JK): It all started 48 years ago at the kitchen table when I conceptualised my first design. I’d been a truck driver for many years and driven Skeletal Trailers. During this time, I’d encountered numerous safety challenges and operational difficulties with various trailer brands, notably the dangers and weekly accidents and incidents you would hear about posed by poorly designed 20-foot container skeletal trailers.

The first trailer I built was for my own use as an owner-driver, which took me six to nine months to construct in my own driveway and my intention was to increase my rig’s capacity from carrying one 20-foot (ft) container to two, doubling my trip’s efficiency.

A crucial aspect of the trailer design was to stop the issues around manoeuvrability under load, which caused dangerous and sometimes fatal incidents on

the roads, as well as a safe and efficient decoupling of the trailer from the truck at the dock point, which in those days had huge issues with trailers sinking on poor footed ground or diving headfirst as the weight was not evenly spread lifting the rear of the trailer and trapping workers or forklifts and destroying cargo.

It was a huge amount of work, but ultimately it was a huge success, literally. This catalysed a change in the industry, and we began Krueger Transport Equipment.

My journey as an owner-driver gave me such an understanding of the complexities in trailer design, safety aspects and maximising productivity. When we first started producing trailers as Krueger Transport Equipment, for the first 10 years, I spent more time in the field analysing our product to keep innovating. Our designs where not without their critics, as industry and competitors spent years disparaging the designs. Then years later they eventually copied my designs, as customers became more and more frustrated with outdated ideas and continual issues and incidents from their products.

Today, Krueger stands as a pioneer in establishing fresh industry benchmarks within Australia. This distinction is attributed to our pioneering role in

solving the problems of the industry and innovating and executing various aspects and elements of trailer design. This also meant consistent recognition through multiple industry accolades.

Our commitment to innovation is underscored by the number of successful patents we have all designed to address safety in load cartage and restraint issues as well as occupational health and safety.

How has the company’s engineering and design process evolved over the last 45 years?

JK: I don’t think much has changed outside of the use of technology and changes to transport regulations. The innovation hasn’t stopped. Since its inception, Krueger has prioritised R&D, laying the groundwork for our stringent policies and procedures. By adhering to rigorous standards, we ensure that only the highest quality materials are used in the manufacturing of our trailers and that we stay up to date with the latest trends, techniques, and processes to ensure the safety and well-being of our customers.

I still am heavily involved in the engineering process and the conceptualisation of answers to customers problems and feedback. Over the

years, our engineering team’s dedication to quality remains unwavering. It’s what has and continues to distinguish us in the industry and has made Krueger synonymous with excellence. Whether it’s engineering, manufacturing, design, or delivery – innovation and quality are at the forefront of everything we manufacture.

From an engineering and manufacturing perspective, what differentiates Krueger from the competition?

Adis Selmic, Manager of Products and Production Engineering: Before my time at Krueger, John Krueger was extremely hands on in creating the strategy and

procedures within the engineering department, and these are the core values that my team and I work by today.

What sets Krueger apart from the competition is our unwavering commitment to excellence and innovation, regardless of the design’s complexity. Our engineering team works tirelessly on new ideas and continuous improvements, ensuring that each trailer we produce is of the highest quality and safety.

ENGINEERED FOR AUSTRALIAN CONDITIONS.

Vehicle operators and other road users have an increased chance of detecting, avoiding, and surviving crashes thanks to advanced safety technologies, which will continue to be developed in the short-to-medium term and must be monitored by transport regulators.

As well as fleet management, compliance, monitoring, and safety systems, electronic work diaries (EWDs) are another innovation that is used to record the work and rest times of heavy vehicle drivers.

EWDs are approved by Australia’s National Heavy Vehicle Regulator (NHVR), whose vision is to cultivate a safe, efficient, and productive heavy vehicle industry that serves the needs of the country.

The devices can be used as an alternative to keeping records in a written work diary. Drivers, transport operators, record keepers, and authorised officers still have the same obligations as they do for a written work diary when they are using EWDs, however they can automate many of these functions, making day-to-day operations faster and easier.

Transport operators have the option to either develop their own device, buy one off-the-shelf, or adopt an EWD that can be integrated with other regulatory systems.

In any case, the technology must meet specified performance requirements to be approved for operation, whilst appropriate training is needed for transport operators as well as drivers to inform them of the correct use of their EWD.

At all times, EWD approval holders, record keepers, and drivers must ensure that the devices function in accordance with the standards and conditions set by NHVR.

Information collected by an EWD can be provided to numerous recipients, such as the driver to check that the record information is correct, the driver’s record keeper to fulfil record-keeping obligations, and an authorised officer to confirm the driver is complying with work and rest regulations.

In addition to the general duty to not drive a heavy vehicle whilst fatigued, drivers must comply with certain maximum work and minimum rest limits.

Parties in the supply chain have to undertake reasonably practicable measures to prevent drivers from exceeding these limits, similar to occupational health and safety laws. This means that heavy vehicle drivers must be allowed to stop if they are at risk of exceeding the specified limits and make alternative arrangements.

AUTOMATION PROGRESS

The development of automation is also well underway, as evidenced by the work of the likes of Tesla, General Motors (GM), Google, and more in the light vehicle industry.

Despite the notable progress made in the light vehicles space, the application of automation in heavy vehicles is still in its infancy.

However, many of the systems required to automate heavy vehicles will derive from the developments in light vehicles, as well as the maturation of advanced driver assistance systems (ADAS).

ADAS for heavy vehicles primarily aims to help drivers avoid accidents or mitigate unavoidable collisions.

Such features include lane-keeping assist, which sends a signal to the driver when they have started to veer into

another lane. Blind spot monitoring likewise sounds an alert when the driver signals to change lanes with another vehicle in a blind spot alongside.

Adaptive cruise control is another ADAS feature that not only sets heavy vehicles to travel at a selected speed, but also detects and reacts to traffic pattern changes. Other ADAS technologies include rear crosstraffic monitoring, pedestrian detection, and accident avoidance.

In the past decade, ADAS in heavy vehicles has grown rapidly and continues to advance as more drivers rely on the systems to stay safe and achieve a new level of convenience.

However, ADAS is merely intended to support the driver, require constant human oversight, and does not make the vehicle completely ‘automated’ in and of itself. Rather, when these features are engaged, the driver ultimately remains responsible and must intervene if required to maintain safety.

In 2023, the National Transport Commission (NTC), which leads national land transport reform in support of all Australian governments to improve safety, productivity, environmental outcomes, and regulatory efficiency, published the third edition of its Guidelines for Trials of Automated Vehicles in Australia.

In the time since the first edition was published in 2017, automated vehicle trials have been conducted in every state and territory, with thousands of Australians experiencing the technology for themselves as a result.

As fully automated vehicles still cannot legally operate on public Australian roads due to existing legal barriers, organisations seeking to run trials require permits or exemptions from state and territory road transport agencies to do so.

Unlike light vehicles, which are regulated on a state-bystate basis, heavy vehicles are regulated under the Heavy

Vehicle National Law (HVNL), which is administered by NHVR. The Northern Territory and Western Australia do not currently apply HVNL, however, instead maintaining their own heavy vehicle regulations.

Innovations such as automated vehicles, ADAS, EWDs, FMS, and more, demonstrate the increasing pace of technological change within the sector.

Despite the abundant opportunities presented by new technologies, they also present substantial challenges to industry and regulators.

The inclusion of advanced systems such as EWDs, as well as other factors such as increasing automation and a shift towards reducing emissions, is driving a period of rapid change in the industry globally that will fundamentally alter heavy vehicles.

The likelihood is that heavy vehicles of the future will therefore look and operate very differently to those that have been used for some time in the industry.

Although Australia maintains a notable heavy vehicle manufacturing capability, the changes seen in global markets will naturally be reflected in the country. Indeed, whilst NHVR regulations reflect the unique nature of the local heavy vehicle industry to a certain degree, Australia is heavily influenced by global developments.

Local transport regulations are regularly updated to reflect these global developments.

For example, major changes loom for transport operators who rely on telematics devices for access or productivity benefits as they will need to upgrade their 3G devices to remain legally compliant.

Operators whose devices are not 4G compliant have been advised to speak with their application service provider about upgrading their fleet.

At the same time, both Queensland and New South Wales will enact changes to their telematics requirements from 1st June 2024.

STRENGTH IN DESIGN Trailers and Low Loaders

As a division of The Davey Group, Rhino Trailers and Low Loaders designs and manufactures quality custom-built heavy haulage road transport equipment tailored for the Australian market. The Australian-owned and operated company, based in Toowoomba, Queensland, has a longstanding reputation for producing a diverse range of quality trailers and low loaders, known for their superior strength, thus reinforcing its motto ‘Strength in Design’.

THE RHINO RANGE

Rhino has a built many special purpose trailers for specific tasks over the years, particularly for the bulk transport, heavy haulage, general freight, intermodal, and livestock industries. The extensive tipper range includes high-tensile, light-weight steel and aluminium trailers, including hybrid models. These are available in high-volume single, B-double, road-train and PBS configurations. Drop-bed bulk tubs, made in aluminium and high-tensile light-weight steel, work well with light weight and high-volume products. Its range of Rhino (formally Lusty) low loaders covers deck wideners and full wideners on rows of four tyres as well as widening rows of eight low loaders with the accompanying rows of four and rows of eight dollies.

Rhino also manufactures tandem and triaxle converter dollies for tipper, drop deck, and skel

trailer road-train and A-Double combinations and tandem and triaxle tag trailers for plant and equipment. All are designed and constructed to handle the tough Australian conditions.

Recently added to the range is a newly developed drop deck machinery trailer that widens to 3.5 metres (m), with options to widen to 4.0m Rhino’s machinery trailers are bred from a combination of their proven drop deck trailer construction and their ever-reliable low-loader deck widening system, resulting in a market-leading solution for operators looking for a drop deck trailer that does it all.

KNOWLEDGE AND EXPERIENCE

The range has progressed during Rhino’s 30-year history, aided by the combined knowledge and expertise of companies Lusty Low Loader and AFM-O’Phee Trailers, which were purchased and consolidated into the Rhino brand by the parent company.

The company’s 40,000-square-metre (sqm) factory at Toowoomba is a one-stop outlet for all trailer requirements, featuring a comprehensive offering under one roof, including a protective coatings facility and facilities for servicing, modifications, and refurbishments.

With a team of over 200 highly skilled tradespeople and design engineers, the quality of the trailers is ensured, always at the forefront

and never compromised. Aside from its Integrated Management System (IMS) commitment, the technicians have always been striving for continual improvement, reviewing existing designs and manufacturing methods to allow existing and new customers to find the right match for their business, depending on their evolving needs and growth.

The Rhino team also focuses on reducing lead times through improved manufacturing processes.

CAPABILITIES AND FACILITIES

The capabilities of The Davey Group are not limited to road transport, with its divisions offering standard engineered products and design and construct capabilities servicing the mining, oil and gas, agriculture, and forestry sectors. The company specialises in delivering complete turnkey solutions, including large, complex industrial equipment, storage solutions, bulk materials handling, processing plants, structural steel buildings, and supporting plant infrastructure.

Its Toowoomba site also features a modern 1,500sqm abrasive blasting and protective coatings facility with a 23m x 6.2m x 6.2m environmentally

friendly abrasive blast chamber capable of using all types of material for surface preparation. The 13m wide x 42m long booth is suitable for all large equipment and machinery with industrial finishes, and a 24m long heated spray booth offers greater flexibility in applying quality coatings to commercial and industrial machinery and equipment to exact Australian Standards and International specifications.

The Davey Group’s Managing Director, Tony Davey, is particularly proud of this capability and noted that the protective coating division will underwrite delivery commitments on finished products –something it has successfully been doing since it was established.

As a result, this state-of-the-art facility is where Rhino gets its trailers painted, unifying two divisions of The Davey Group to deliver unbeatable products in quality, design, and construction.

QUALITY AND ISO CERTIFICATION

To further bolster its quality benchmark three years ago, the Group committed to developing and implementing an IMS to achieve certification in ISO 9001:2015 Quality Management Systems (QMSs), ISO 45001:2018 Safety Management Systems (SMSs), and ISO 14001:2015 Environmental Management Systems (EMSs).

A solid quality management system behind the doors means customers can count on improved standards and controls, performance, reliability, and overall quality of the products.

The Rhino team ensures complete customer satisfaction by following a steadfast quality policy that includes accurately capturing customer specifications; implementing, maintaining, and continually improving a third-party certified ISO 9001:2015 QMS; conducting in-process and final quality and test inspections; and adhering to all applicable statutory or regulatory requirements and internal processes.

HEAVY VEHICLE INDUSTRY AUSTRALIA INTERVIEW:

Todd Hacking, CEO of Heavy Vehicle Industry Australia (HVIA), discusses representing and advancing the interests of manufacturers and suppliers of heavy vehicles and their components, equipment, and technology

Membership of HVIA includes almost every major truck manufacturer and importer, most of Australia’s major trailer manufacturers, and an ever-growing list of their suppliers and distributors.

HVIA’s 300+ members reap the rewards through lowcost membership, opportunities to engage and contribute to industry policy development, and regular networking events and information forums across the country.

Members also benefit from advocacy to government and its regulatory agencies on national, regional, and local issues, technical and regulatory support, and world-class national events including the Brisbane Truck Show.

Committed to providing leading advice and assistance, whilst directing and influencing policy at all levels of government, HVIA delivers the best possible outcomes for members, the wider industry, and the community.

HVIA – AT A GLANCE

PURPOSE – To represent and advance the interests of the entire heavy vehicle industry.

MISSION – To advocate for a successful and sustainable heavy vehicle industry with a strong, unified voice.

VISION – An innovative and prosperous heavy vehicle industry, supporting the safest and most productive fleets.

Pictured centre: Todd Hacking, CEO of Heavy Vehicle Industry Australia

APAC Outlook (AO): Firstly, could you talk us through the origins, mission, and vision of HVIA?

Todd Hacking, CEO (TH): HVIA – then known as the Commercial Vehicle Industry Association of Queensland (CVIAQ) – began life in Queensland in 1968, initially to operate the Brisbane Truck Show, which was first held at Haulmark Trailers’ headquarters in Rocklea, Brisbane, featuring 21 transport industry exhibitors.

It was subsequently incorporated as a company in 1970 to represent and provide services for the Queensland heavy vehicle sector.

In 2015, CVIAQ became HVIA, with a purpose to represent and advance the interests of the nation’s entire heavy vehicle industry.

HVIA’s mission is to advocate for a successful and sustainable heavy vehicle industry with a strong, unified voice, while its vision is to promote an innovative and prosperous heavy vehicle industry, supporting the safest and most productive fleet.

To deliver on its mission and vision, the member-based organisation focuses on four key work programmes:

Advocacy: HVIA is committed to providing leading advice and assistance to its members and directing and influencing policy at all levels of government with a commitment to delivering the best possible outcomes for its members, the wider industry, and the community.

Member services: HVIA’s cost-effective membership includes a range of services, including:

• TechAssist – Technical and regulatory support.

• EmployerAssist – HR fact sheets, updates, and an industrial relations (IR) hotline.

• Jobs Hub – Promoting the industry’s diverse career paths.

• Training and education – Regular online and practical face-to-face courses.

Workforce developments: HVIA is committed to promoting the development of the industry through securing a highly skilled workforce to ensure viability and capacity to deliver innovation.

It does this through a variety of initiatives aimed at addressing the quality and relevance of apprenticeships and traineeships, delivery standards, and career promotion, including the National Apprentice Challenge, the National Apprentice of the Year Awards, and Schools to Industry Tours.

HVIA continues to promote careers in the industry through its highly successful Schools to Industry Tours, which are organised in conjunction with an ever-increasing network of secondary schools.

The tours provide students with a means to explore all the potential career options within the heavy vehicle industry and enable them to make informed decisions about their future careers.

National events: HVIA stages a number of world-class national events to provide a platform for its members and customers to come together, share ideas, discuss challenges, and showcase innovative ways to tackle them. These include:

• The Brisbane Truck Show – The southern hemisphere’s largest road transport event.

• TruckShowX – Australia’s largest road transport decarbonisation event.

• HVIA National Awards – An annual gala dinner that presents a suite of leadership and innovation awards, acknowledging and celebrating the Australian heavy vehicle industry’s capacity to provide cutting-edge solutions for the road transport task.

• HVIA Executive Club – An exclusive quarterly event designed for industry leaders to convene on a regular basis to share knowledge and discuss common issues with their peers across the heavy vehicle industry.

• HVIA Member Forums - A regular interactive forum to inform members on current and emerging issues and opportunities, tap into the views of our membership, and provide an opportunity for members to get together with their peers.

• HVIA Connect – A new casual peer-to-peer networking event aimed at creating connections in an informative way.

HVIA Executive Club

Holmwood Highgate

Holmwood Highgate is a leading manufacturer of bulk liquid storage and transportation systems. With nearly eight decades of industry experience—the longest in Australia—we have built our reputation on a steadfast commitment to quality and reliability. As a second and third-generation family-owned and -operated business, we pride ourselves on our heritage and commitment to excellence. Our production facilities in Queensland and Victoria are staffed by a team of 250 skilled professionals dedicated to serving customers across Australia. Our workshop, certified by ISO, ensures the highest standards of quality are consistently met.

Trust

in

Our Quality

and

Reliability:

It’s in Our DNA

AVIATION AND DEFENCE SECTORS

We distribute our aviation tankers worldwide, and our military-grade refuelling systems have garnered international interest. Distinguished clients include the Australian Defence Force, New Zealand Defence Force, Taiwan International Airport, and numerous domestic airports. In the military sector, Holmwood Engineering specialises in bespoke, military-grade solutions for fuel and water modules, earning us the prestigious

Land121 phases 3b and 5b military contracts. Our collaborations with industry leaders such as Rheinmetall-MAN Military Vehicles Australia and Navistar PROnal underscore our commitment to excellence. Designed for a variety of operations, our military tankers and modules excel in forward deployment, critical missions, disaster relief, peacekeeping, and humanitarian missions. Adhering to 20-foot ISO container dimensions, they are easily transportable by road, rail, air, and sea.

INNOVATION AND PRODUCT EXPANSION

Our facility features one of the largest laser cutters in the Southern Hemisphere, enhancing our in-house capabilities and reducing wait times in fabrication. Furthermore, our commitment to sustainability is demonstrated through our recent solar system installation, which not only reduces our carbon footprint but also contributes to a cleaner, more sustainable future.

Hockney and Co., a venture owned by

Holmwood Highgate, offers an imported range of tankers, competitively priced and designed in Australia. Through our partnership with Giesse Cisterne, we provide custom-built pneumatic dry bulk tankers, ideal for transporting a variety of dry goods in both tipping and non-tipping configurations.

OUR COMPREHENSIVE RANGE

From 200-litre fuel tanks for your prime mover to multi-trailer Road Train

combinations, our fuel tanker configurations cater to every need. Our bitumen tankers, available as dog trailers in twin, tri, or quad axle configurations, showcase our versatility. Additionally, we specialise in producing mobile Aviation Refuellers, tailored to suit specific requirements.

For those interested in alternatives to petroleum-based products, we also produce chemical, tallow, and water tankers, as well as

Ammonium Nitrate Emulsion (ANE) tankers, engineered and built in Australia for the mining industry. Under the Narwhal brand, we offer mining service units ranging from 10,000 litres to over 70,000 litres, equipped to service mining equipment with all necessary fluids.

CHOOSE HOLMWOOD HIGHGATE

Our products are designed to meet the

rigorous demands of Australian conditions across diverse industries. With a focus on quality, compliance, and trust, we offer both Australian-made and imported products to efficiently meet your needs at competitive prices.

Opting for Holmwood Highgate means choosing unparalleled quality that stands the test of time.

TRUCKSHOWX

In response to the huge level of interest shown in the emerging technologies featured at the 2023 Brisbane Truck Show, from productionready vehicles powered by renewable diesel and batteries to hydrogen fuel cell prototypes, HVIA is staging an exciting new multi-day event in 2024 – TruckShowX.

To be held at the Royal Automobile Club of Victoria’s Cape Schanck Resort on Victoria’s beautiful Mornington Peninsula on 13th and 14th May, the two-day event will deliver expert advice and insights on the steps required to implement the ecosystem necessary to support the move to low and zero-emissions transport.

TruckShowX will feature keynote presentations from global leaders in ZEHV adoption, supported by practical case studies of local operators leading the decarbonisation effort.

There will also be a unique expo showcasing the latest low and zero-emission vehicles and related technologies, and a drive-day opportunity to get behind the wheel of these vehicles.

AO: What is your current take on the industry, and what makes Australia a world leader in many aspects of heavy vehicle transport?

TH: Road transport plays a critically important role in the Australian economy. The freight and logistics sector represents an estimated 8.6 percent of Australia’s GDP

and provides critical economy-wide linkages, especially for the construction, manufacturing, mining, hospitality, retail, and wholesale sectors.

The industry directly employs 70,000+ people and its fleet of approximately 600,000 registered trucks (500,000 rigid and 100,000 articulated vehicles) travel an estimated 250 billion tonne kilometres (btkm) per year – a figure that is forecast to grow to circa 400 btkm by 2050.

The critical role road transport plays in moving goods across Australia’s vast distances has underpinned an incredibly dynamic and innovative approach to the task, with the country recognised as a world leader in the development of higher-productivity truck and trailer combinations that can transport more freight with fewer truck movements, resulting in reduced fuel consumption, lower emissions, and better safety.

AO: What substantial challenges does the increasing pace of technological change present to the industry and regulators?

TH: Road transport is one of the most heavily regulated industries in Australia and operates within a very complex regulatory environment.

Additionally, there are major regulatory stakeholders at every level – state, federal, and local, each covering facets of transport operations such as access, weights and dimensions, licensing, safety, and other operational matters such as driving hours and speed.

In this environment, regulatory change does not keep pace with technology and innovation. This often leaves the industry unable to capitalise on opportunities to improve safety, productivity, and environmental outcomes.

Brisbane Truck Show

“HVIA’S MISSION IS TO ADVOCATE FOR A SUCCESSFUL AND SUSTAINABLE HEAVY VEHICLE INDUSTRY WITH A STRONG, UNIFIED VOICE”

– TODD HACKING, CEO, HEAVY VEHICLE INDUSTRY AUSTRALIA

The next-generation of low and zero-emissions heavy vehicles are a good example – some may not be able to be registered and operated in Australia without increases to steer and drive axle mass limits.

AO: Equally, how significant is the focus on innovation and regulatory reform to support the performance of the Australian economy into the future?

TH: Without a doubt, the biggest regulatory issue facing the industry currently is the lack of a truly national regulatory framework. HVNL is not recognised by every state and territory, which creates unnecessary duplication amongst regulators, and complicates operations for industry, for no benefit at all.

Furthermore, amongst those states that do recognise HVNL, there is disagreement on basic matters such as vehicle and axle configuration, and maximum axle mass limits, which leads to inconsistencies across state borders.

These matters unnecessarily restrict progress, and act as roadblocks towards innovation.

The industry urgently needs nationally harmonised regulations that both encourage and foster improvements at all levels.

AO: How does HVIA represent and advance the interests of manufacturers and suppliers of heavy vehicles and their components, equipment, and technology?

TH: HVIA represents and advances the interests of the entire industry involved in design, manufacture, importation, distribution, modification, certification, sale, service, and repair of on-road vehicles with gross vehicle mass or aggregate trailer mass over 3.5 t and their components, equipment, and technology.

Our members include every truck OEM, 49 of the top 50 trailer manufacturers, and every major component supplier, as well as heavy vehicle dealers, technology, equipment and component suppliers, segments of the repair and maintenance industry, and the engineers and consultants that support each of the above businesses.

HVIA seeks to promote an innovative and prosperous industry that supports a safe and productive heavy vehicle fleet operating for the benefit of all Australians by:

• Holding major industry events including Brisbane Truck Show, Australian Heavy Vehicle Industry Week, South Bank Truck Festival, and TruckShowX.

• Ensuring members are well-informed with a weekly newsletter (4,500+ subscribers) and quarterly ROADBOSS magazine (distribution of 12,000+).

• Recognising industry excellence through our annual awards night, including Apprentice of the Year.

• Establishing working groups to address prominent issues.

• Collaborating with other peak industry bodies to ensure a unified voice.

• Understanding industry’s views through state committees, industry forums, and regular contact.

• Advocating to government on behalf of industry.

• Encouraging people to participate in the industry.

• Supporting mental health with Healthy Heads in Trucks and Sheds.

TAKE CONTROL OF YOUR

TRANSPORTATION NEEDS WITH SINOTRUK

Sinotruk Australia is the sole importer and distributor of Sinotruk products in Australia.

Operating a service and dealer base from its Dandenong South headquarters, Sinotruk Australia is able to service the entire Australian market. Development of the Sinotruk brand for Australia started in 2019 to import and distribute a new range of trucks suitable for Australian demands and requirements, and its unique range of conditions.

WHAT WE DO

Sinotruk Australia delivers top performance in every discipline

PROFESSIONAL

Company executives are all senior foreign trade sales personnel, rich in professional knowledge and sales experience, familiar with foreign trade process, automobile, engineering machinery and accessories, etc.

INTEGRITY

Credibility is the company’s first tenet. We refuse to cheat or hide, and we guarantee to satisfy every customer.

QUALITY

The company ensures quality and has strict quality controls in the procurement process.

TO THE WORLD

Heavy Duty Truck specialises in the automobile, engineering machinery and accessories import and export business. sinotruk.com.au

CONTACT:

Factory 12, 41o Princess Hwy, Noble Park 3174

Wei Lui - 0433548817 Wei@sinotruk.com.au

AO: How committed is HVIA to providing leading advice and assistance to members, and directing and influencing policy at all levels of government?

TH: HVIA is extremely committed to both providing advice, assistance, and support to members, as well as directing and influencing government policy at all levels.

The heavy vehicle industry is extremely intertwined, and to some degree, over-regulated. As such, ensuring HVIA members’ voices are heard by the right decision makers at the right time is just as important as the content of what is being said.

HVIA already has an incredible reputation as an association that is well in-tune with the views of its members and can identify where it is lacking. We also have a rigorous and fair process for establishing a policy position, which is informed and based on strong, reliable evidence.

We say what we mean, and we mean what we say, whilst having the evidence to back it up - which often ensures that when we speak, we are not only heard but listened to.

This is an immensely powerful position, but it is one that cannot be taken for granted. You only get one reputation and what can take a lifetime to create can be ruined in a

split second, so it is really important that HVIA’s legacy remains in place, and that the long-established systems and processes which has enabled the association to achieve a strong reputation are never compromised.

AO: How do you see the heavy vehicle industry in Australia developing over the next five years?

TH: HVIA is in an enviable position, due to its 55-year history, stable and loyal membership, and being respected by government and regulators at all levels for providing measured, considered, informed, and accurate advice.

The next five years present amazing opportunities as the HVIA restructure takes shape and we invest further in the association’s resources and capabilities. As we do so, every single decision is run through the lens of “will this make the industry better?” or “will this create value for our members?”.

There is a huge and exciting journey of decarbonisation ahead which, whilst only just beginning in the commercial realm, is extremely busy in ensuring accurate advice off the back of informed analysis and evidence-based decisions are made in the interest of establishing the regulatory environment for investment.

“HVIA

STAGES A NUMBER OF WORLD-CLASS NATIONAL EVENTS TO PROVIDE A PLATFORM FOR ITS MEMBERS AND CUSTOMERS TO COME TOGETHER, SHARE IDEAS, DISCUSS CHALLENGES, AND SHOWCASE INNOVATIVE WAYS TO TACKLE THEM”

– TODD HACKING, CEO, HEAVY VEHICLE INDUSTRY AUSTRALIA

“THE NEXT FIVE YEARS PRESENTS AMAZING OPPORTUNITIES AS THE HVIA RESTRUCTURE TAKES SHAPE AND WE INVEST FURTHER IN THE ASSOCIATION’S RESOURCES AND CAPABILITIES”

–

TODD HACKING, CEO, HEAVY VEHICLE INDUSTRY AUSTRALIA

This is not just a truck issue; there is an ecosystem of stakeholders – some of whom are transacting for the first time, and HVIA will play a role in ensuring the right environment exists to guarantee that the entire industry can thrive. This must be done in a considered and respectful way to ensure the association does not tread into the commercial sphere, which rightly belongs to the individual members and their suppliers.

HVIA will also need to be at the forefront of how this impacts issues like safety and skills development, which we have a goal to lead. Our vision is for a standalone automotive skills academy to grow a pipeline of the nextgeneration workforce.

HVIA has also long held the belief that the transport association landscape is cluttered and confusing, and that rationalisation would certainly simplify and improve industry outcomes. HVIA is keen to ensure that we are speaking with one unified voice or acting as collaboratively as possible so that the heavy vehicle supply chain

(downstream) and the freight task (upstream) are as safe and efficient as possible.

AO: Finally, what are HVIA’s key priorities to continue representing and advancing the interests of manufacturers and suppliers?

TH: The industry faces considerable headwinds – most notably with projected growth in the freight task, ongoing global supply chain sensitivities, skills and labour shortages, inflationary pressures, and the need to decarbonise and transition to net zero.

The heavy vehicle industry is among the few remaining local manufacturing industries. A diversity of skills – as well as government support to facilitate innovation – are needed for the sector to thrive.

Our members are always innovating and improving the safety of their fleets and require flexible and responsive regulations to allow that innovation.

BUILT TO LAST

Australian owned certified - #08186

Established in 1958 by Angelo Borg and Paul Muscat, Borcat Trailers (Borcat), offers lightweight, strong, and reliable products to our vast and loyal customer base, many of whom operate out of New South Wales (NSW).

Having sold the business in 2008, Borg has since passed, and, under new ownership, we have developed and expanded our product range. Since Borcat’s inception, PBS vehicle combinations have been our staple, and PBS continues to make up 99 percent of our builds today.

The units we manufacture from our factory in Wetherill Park, Sydney, are made by a skilled team of highly trained tradespeople and apprentices. 2024 has seen Borcat take on the NSW Sales and Service Agency for Haulmark Gincor, whilst our provision of Gincor Werx Live Bottom trailer equipment sets us apart from the competition.

Many of our customers require additional options when it comes to trailer tippers for asphalt unloading. Borcat’s partnership with Haulmark / Gincor allows us

to offer horizontal uploading as an option to our NSW customer base, in both sales and service. At Borcat, we pride ourselves on our ability to adapt to industry changes. Borcat strives to offer customers a viable option for all their needs. As a family owned and operated company, we offer one-onone services to ensure that each customer receives what they require.

From tippers, to live bottom trailers, and other types of trailers, Borcat has a solution for all your trailer requirements.

We support the transition to net zero, but seek government assistance in building the value proposition, creating infrastructure, solving access issues, and researching the applicability of different propulsion technologies for various purposes.

We see a leadership role for federal government to harmonise the states, territories, and local government’s regulatory approaches, operating standards, and decarbonisation efforts.

HVIA TRAINING PROGRAMMES

HVIA’s training programmes help people to achieve their full potential in their career, workplace, and in the heavy vehicle industry.

Through these programmes, thousands of trainees have sharpened their skills, elevated their knowledge of the heavy vehicle industry, and gained the unique opportunity to positively engage, support, and contribute to the future of Australia.

With three courses on offer, participants can start with the basics or dive straight into technical topics:

• Heavy Vehicles 101 – Explore the world of heavy vehicles with this immersive online course. Obtain a thorough overview of Australia’s heavy vehicle industry, regulations, and diverse range of vehicles. Master essential terminology and concepts tailored for both technical and non-technical roles.

• Load Restraint – Five practical and instructional modules to guide industry professionals on the best way to approach load restraint. Find out about the major considerations in understanding the load, the vehicle, and the equipment. Learn how to choose the right restraint method and calculate the required restraints.

• Tyre Management – Get in-depth instruction on the seven key principles of tyre management. Learn about the importance of pressure, tyre and wheel condition, and balance and alignment. Discover how to set inspection intervals, procedures, responsibilities, training, and equipment.

In this regard, HVIA seeks the following:

Manufacturing sovereignty

• Support via financial and tax incentives.

• Support for advanced manufacturing.

Skills and training

• Modernisation of VET and improved flexibility of the training system.

• Data-backed reports to understand current and future people/skills needs.

• Incentives for people to train in positions with identified shortages.

Higher productivity and efficiency

• Investment in infrastructure, such as battery charging or alternative refuelling stations.

• Cutting wait times for obtaining vehicle access route approval.

• Investment in road networks to improve access for higher-productivity vehicles.

Policy and regulation

• Leadership from the federal government on state/ territory regulatory harmonisation and a heavy vehicle net zero roadmap.

• Net zero transition assistance, such as tax incentives, R&D, trials, grants to invest in net zero vehicles, and priority Performance Based Standards (PBS) approval.

• Removal of barriers for uptake of high-productivity vehicles, such as mass limits.

Facilitating innovation

• Cutting red tape to reduce time to market for new vehicles.

• Streamlining importing procedures.

• Support for local manufacturing to take up new technologies.

Tel: (07) 3376 6266

hvia@hvia.asn.au

hvia.asn.au

SPOTLIGHT FINTECH IN AUSTRALIA

Here to grow and support the creation, development, and adoption of financial technology across the Australian economy and beyond, we dive into how FinTech Australia has become an unparalleled leader in the everexpanding technology industry

Writer: Lauren Kania | Project Manager: Alfie Wilson

Financial technology (FinTech) has significantly influenced myriad industries for decades.

In every sector across the world, technology, particularly the widespread use of devices like smartphones and tablets, has altered the way the financial market interacts with the public, its customers, and even its own internal processes. Admittedly, it can seem quite overwhelming to manage at times, which is where FinTech Australia comes in.

Having proven itself to be a leader in FinTech innovation, the company works to engage and collaborate with the government, businesses, and the broader community to support the ongoing creation,

SPOTLIGHT ON AUSTRALIA

development, and adoption of the technology across many diverse industries.

With a vast range of membership options, joining FinTech Australia helps to grow the industry and provide companies with a seat at the table. The community has seen significant expansion, now comprising a diverse network of over 400 members and numerous corporate partners.

Punching well above its weight in the global FinTech arena, Australia’s ‘can do’ attitude, combined with a supportive regulatory environment, means that the country is well placed to take advantage of the financial and technological revolution.

FINTECH AUSTRALIA AT A GLANCE

ENGAGEMENT – Connecting the FinTech ecosystem to support its growth for the benefit of the Australian economy and society.

ADVOCATE – Promoting the industry in public forums and with policymakers to highlight the benefits of FinTech adoption and amplify the voice of all its participants.

EMPOWER – Strengthening and uplifting the Australian FinTech ecosystem while promoting its capacity for positive change locally and globally.

By offering options such as contactless payments, money management, and blockchain and regulation services, FinTech Australia opens up a world of opportunity and choice for the nation’s retail consumers and businesses alike. The company has made such an impact that it has appeared in over 500 separate media articles within a single year, representing the views of the industry both nationally and overseas.

As financial services is Australia’s largest industry, the country possesses one of the world’s strongest and most dynamic FinTech marketplaces. However, FinTech Australia is keen to explore new opportunities to further grow into international markets, including the formation of partnerships with overseas companies to provide a diverse range of product offerings for businesses and retail consumers across every nation.

The company has gone so far as to expand its international outreach programme, hosting events in Taiwan, Singapore, India, Amsterdam, the UK, and the US, further showcasing its dedication to helping pave the way for the international expansion of members.

There are a variety of benefits to implementing FinTech in any business, such as increasing speed and convenience, providing great choice for consumers, finding the most economical deals, and offering products or services that are personalised to the individual, among many other additives.

As the peak advocacy body for the FinTech sector in Australia and led by professionals passionate about finding new ways to deliver services that ultimately benefit customers, FinTech Australia is leading the way and growing this world-changing industry to new levels both inside and outside the country.

INTERVIEW:

FINTECH AUSTRALIA

Rehan D’Almeida, CEO of FinTech Australia, speaks to us about the company’s trailblazing history and its exciting future of connecting, challenging, and advocating for one of the fastest growing technology sectors in the world

With over 800 companies based in every state and territory capital, Australia has one of the world’s most exciting and evolving FinTech sectors, as shown by its growth from an AUD$250 million industry in 2015 to an AUD$45 billion industry in 2023.

Situated on the doorstep of Asia, which is increasingly becoming the economic centre of the world, Australia is a prime location for companies looking to establish their regional headquarters.

This evolving intersection of financial services and advanced technology has been spearheaded by the dedicated workforce of FinTech Australia who, despite its recent inception, has proven to be at the forefront of the industry’s future.

As Australia’s second highest-funded sector, raising more than AUD$6 billion since 2020, FinTech Australia is committed to supporting and propelling the industry through its next stages of growth.

Rehan D’Almeida, CEO of FinTech Australia, delves into the exciting challenges that the sector currently faces and the ways in which the company is primed and ready to continue its exponential growth well into the future.

APAC Outlook (AO): Firstly, could you talk us through the origins of FinTech Australia and its founding mission?

Rehan D’Almeida, CEO (RD): Back in 2015, FinTech Australia’s founding members were looking at the international FinTech space and the opportunities that were opening up. Coming together, they began talking about the latest innovations and ways Australia could support this newly growing ecosystem.

Globally, there were conversations around FinTech, but Australia as a country was still in its early days of this technology.

Subsequently, approximately 50 founders came together to ensure that there was a united voice that would represent the entire sector rather than individual members, and a place where competitors and new innovators alike could converge to showcase and discuss the opportunity that is FinTech.

This proposal was then taken to the government, and Treasurer, Scott Morrison was approached to discuss the opportunities that FinTech could provide to the industry and how it needed governmental support.

In fact, we were fortunate that Morrison was really supportive of the industry and added FinTech to the upcoming agenda, to the point where we had a dedicated minister specifically for FinTech innovation.

It then became crucial for us to acquire government support and regulators to highlight how there was a growing, extremely innovative space that needed a united voice to represent industry.

We ultimately became this voice, but that required the backing of all the relevant stakeholders to ensure Australia was innovative enough to support this new ecosystem and that companies were building interesting and unique solutions.

AO: What is your current take on FinTech in Australia? Is it a particularly exciting or challenging environment to work in?

RD: It’s both exciting and challenging, which makes it really interesting and keeps everyone motivated to continually support the industry.

In terms of the current FinTech space, it has definitely evolved significantly from its early days. Start-ups in general are going through a phase of funding challenges and getting access to the necessary capital, which has probably been the most difficult aspect for the industry since its early days.

Economic challenges are being impacted from multiple areas; it’s not just the limited venture capital (VC) – it’s the early-stage investments, the government grants, and much more. Thus, everything is drying up, making it a lot more

challenging for start-up companies to adapt to this new environment where they have to manage their capital much more efficiently, prioritise some of their core business areas, and ensure that they can continue to support the industry and provide their services without too much of a cash burn.

However, we’re seeing incredible ways in which businesses are adapting to this new environment, managing their funding, and finding the ability to sustain their growth as the capital environment improves.

Globally, everyone’s going through the same challenges. However, the ecosystem is supportive of how it can help navigate the industry to get through to the other side.

AO: What makes Australia’s FinTech landscape unique and a prime location for companies and innovators looking to expand their opportunities?

RD: There are two main points that allow Australia to differentiate itself from the rest. The first, and most important, is the acceptance of digital technologies and their uptake in the country, which is incredibly high.

We’re probably one of the biggest consumers of tapto-pay, near field communication (NFC) payments such as Apple Pay and Google Pay, with almost everyone in Australia having access to these new technologies using smartphones and digital bank accounts.

However, this is a small market in comparison with other larger regions in the world, as Australia has a significantly smaller population.

Therefore, the opportunity for FinTech companies is specifically around being able to provide these newer technologies and innovations within the industry.

It is a creative testing ground in a highly regulated market where the government has a keen interest in understanding and supporting the ecosystem. The industry also ensures that transactions are safe, and that scams, fraud, and cyber risks are reduced, guaranteeing the protection of consumers.

Automate payments with Monoova

Firstly, please briefly introduce us to Monoova with an overview of your main products and services, including your NPP and API-enabled payment solutions such as PayID and PayTo.

Monoova is a leading payment service provider (PSP) in Australia. We specialise in real-time payments and payments automation for businesses. Through our APIs, companies can tailor how they receive, manage and pay funds.

We provide a range of payment types from real-time NPP (New Payments Platform) payments using PayID and PayTo, to traditional payment rails such as BPAY, online card payments and direct entry. We also provide FX services.

PayTo and PayID make payments easier, safer and more personalised is gaining traction in Australia. PayIDs remove the need for sharing BSB and bank numbers and allow people to use unique aliases instead, identifiers that people already have committed to memory such as an email or their phone number. And since transactions to PayIDs take place on the real-time rails, these payments are not only fast but also less likely to fall victims to errors and fraud.

PayTo is another emerging payment method. From the outside, PayTo works like an instant pull payment. Once the customer has agreed to a digital agreement, sent to their mobile or online banking, the merchant can automatically request payment and funds are transferred instantly. In this sense, PayTo is like a modern, real-time, direct debit. Interestingly though, it is not just for recurring billing; it is also an effective and more secure option for checkout and oneoff payments. And behind the scenes, there is considerably more

sophistication to PayTo than ‘just’ speed. At Monoova, we believe that people in a few years will struggle to remember last time they DIDN’T use PayTo when paying for something online.

Our all-in-one platform doesn’t just offer the largest variety of domestic and FX payment options. We also have a proprietary solution that automatically reconciles payments, which can reduce time spent on reconciliation up to 99%, from hours to seconds. Overall, Monoova takes the friction out of payments, solving issues for a broad array of use cases, from one-off purchases to ongoing account top-ups and recurrent billing.

Whilst we are based in Australia, our clients are global. We enable businesses internationally to access the Australian payment rails so they can offer local payment options for their Australian customers. For instance, you might be a Singapore-based remittance platform with a requirement for collections in Australia. We can help you.

Importantly, while we have a strong standing in the FinTech space, we are not limited to this sector. We service a wide range of verticals including travel, healthcare and wealth management. We can save any business that is processing high volumes of complex payments hours, even days, of manual processing and administration.

Could you outline Monoova’s core mission, values, and ethos? How are these integrated into the everyday running of the business?

Payments happen everywhere all the time. We believe they should be simple and unintrusive. A great payment experience should be remarkable only by virtue of how unremarkable it is,

so fast and smooth that you really don’t notice it. Monoova is pioneering payment journeys in Australia bringing seamless, speedy transactions and processing for our clients and their customers. It has been five years since we launched the Monoova brand. Since our very first day, we have consistently been early to market with new payments products and solutions such as:

• one of the first live NPP Identified Institutions

• the first and only initiator of PayTo with production-level volume

• launching the first automated reconciliation platform utilising PayIDs

Our business model has always been to work alongside industry stakeholders and play to our respective strengths. Monoova enjoys long-standing partnerships with banks and industry groups beyond a typical vendor-client relationship. In fact, Monoova is often invited to exchange ideas and experiences drawing on each party’s perspective. Among others, these include the AP+’s PSP Advisory Forum and Cuscal’s Strategic Client Committee. Additionally, Monoova is working with policy makers and regulators such as the Commonwealth Treasury and the RBA to ensure a voice for FinTechs as new regulation is contemplated across payments, scams, digital-currency exchanges, privacy and more.

Our General Counsel sends regular and detailed submissions to FinTech Australia, proactively engages with Treasury on a wide range of reforms including authoring comprehensive submissions, routinely engages with industry bodies, and frequently heads law firm roundtables.

Being an active voice at every level, is not just about Monoova’s success but ensuring a future where innovation can thrive for the industry as whole, achieving better outcomes for every touch in the payment journey.

Could you outline how Monoova stands out from the competition, in terms of its offering, compared to traditional payment platforms?

Monoova is a fast, first mover in the market bringing the best solutions backed by NPP innovations. PayTo is an example of taking existing and prospective clients through education and implementation to success. Today, Monoova is responsible for a majority of all PayTo activity, 18% of all PayIDs and 1% of ALL realtime transactions in Australia.

However, it’s not just about being fast and first. At the heart of what makes Monoova different to our competitors is the versatility of our payment platform. We believe that the future is real-time, so, naturally, we have a focus on real-time payments. However, we also recognise that we need to build a bridge to that future by offering traditional rails as well (BPAY, bank transfers, direct debits, RTGS, FX and online card payments). Offering ALL rails in the Australian market makes us rather unique. But the aspect of our product that we are most proud of is our virtual-account and automated, real-time reconciliation features. Combined with our flexible payment options, this is where majority of our clients derive most of their value – value that they can’t get anywhere else in market.

And then there’s our people. By fostering an empathetic company culture and empowering our staff to make right by our clients, we provide outstanding service and support from integration through to live accounts and beyond. It is increasingly common these days for B2B customers to expect a personal level of service. We are exceptionally proud of the consistent feedback we receive from our clients who praise our teams for their support and expertise.

Could you briefly outline how the Monoova payment platform provides security, cost reduction, scalability, stability, and control for its users?

It goes without saying that security is paramount and Monoova puts security at the forefront of everything we do. For instance, even though it wasn’t standard at the time, our payment solution had 2FA built in from the start.

We are SOC 2 Type 1 compliant. SOC 2 is a security framework that specifies how organisations should protect customer data from unauthorised access, security incidents, and other vulnerabilities. Investing in the SOC 2 security framework has been an important step in continuing our commitment to provide our clients with the best security standards available platform for processing payments for example, choosing partners such as Fastly to enhance transaction security.

We are also building on the network effect we have achieved in our target verticals to combat scams by enabling our clients to share information as appropriate about patterns and typologies before they spread.

What are your key priorities, targets, and goals for the year ahead?

2024 is going to be a big year for us. We expect that we will see a considerable growth of PayTo volumes as more clients and more use cases come to market to benefit from this fast and secure payment type. PayTo will move from being excitedly talked about by insiders to reaching the mainstream.

In parallel, having launched both PayTo and, recently, our online card-acquiring product, we will be returning to our roots to release some exciting new features to our core account-to-account offering.

All of this, of course, is about growing for and with our clients. When you service leading tech companies, you need to run to keep up. And if you want to stay ahead so that you are ready when they are, you need to run faster still. We have a few big names coming online with Monoova in the next few months. It should be exciting!

www.monoova.com

Christian Westerlind Wigstrom, CEO and co-Founder, Monoova

The unique solutions and innovations that are taking place in the national industry put companies that succeed in Australia in a rare position to go global and take their learnings from the domestic market across the world. Australia and the global markets are also forgiving, enabling companies to learn and evolve so they eventually succeed in other markets if they fail at first.

This puts us in a unique position to welcome any FinTech company, as they can take advantage of the Australian market to grow scale and have access to the greater Asia Pacific region.

In addition, the free trade agreements between Australia and the UK, as well as other trade agreements with areas such as Singapore, help companies with their growth plans and trajectory.

There’s also lot of support from state and federal governments, as well as Allstate Investment, Global Victoria, and Trade and Investment Queensland (TIQ), who are really supportive of businesses looking to expand nationally and internationally.

AO: How is the organisation supporting the ongoing creation, development, and adoption of FinTech across diverse industries?

RD: Right now, our key focus area is specifically around policy advocacy. This includes talking to the government and regulators to help them understand which direction innovation is going in, what the new opportunities are, and which companies are creating these solutions.

What supports our goal and initiative is the added benefit of being the key, credible voice in the industry that a range of stakeholders want to listen to.

We have the opportunity to raise more awareness around the general community and discuss how FinTech is evolving, changing, developing, and in what ways this new sector can protect consumers, create jobs, and increase innovation.

Therefore, our key area is to be an advocate for the industry, the government, and other key stakeholders, and be a vital aid to general consumers and representative bodies in ensuring that everyone understands the value that FinTech has to offer.

AO: With the company’s eighth anniversary coming up, how has FinTech Australia seen the industry evolve, and how do you see the sector developing over the coming years?

RD: It’s really wonderful to look at the industry in retrospect and see how things have evolved and changed over the years.

I remember the early days of FinTech Australia when we were talking about the specific challenges around comprehensive credit reporting and crowdfunding, thinking about how a general consumer or a retail investor could invest in early-stage start-ups through the crowdfunding regime.

These were all initial conversations on what innovations FinTech could provide and the unique solutions that were

“THE UNIQUE SOLUTIONS AND INNOVATIONS THAT ARE TAKING PLACE IN THE NATIONAL INDUSTRY PUT COMPANIES THAT SUCCEED IN AUSTRALIA IN A RARE POSITION TO GO GLOBAL AND TAKE THEIR LEARNINGS FROM THE DOMESTIC MARKET ACROSS THE WORLD”

– REHAN D’ALMEIDA, CEO, FINTECH

AUSTRALIA

arising in the industry to challenge traditional financial institutes and banks.

One of the key aspects, both in Australia as well as globally, is the level of acceptance from the financial institutes and banks of FinTech companies. The sector is no longer seen as a competitor, but more as a collaborator and a partner in the industry.

We think there are significant opportunities for these FinTech companies to build solutions that help banks and traditional financial institutes succeed. This would create a win-win situation rather than the competitive environment that we saw in the early days.

We have taken advantage of this newfound partnership and support of the ecosystem by creating opportunities for banks to create pathways for FinTech start-ups to work with them and find gaps in the industry that they can solve.

It’s been interesting to see recent changes in the industry, such as the consumer data rack, which is Australia’s version of the Open Banking regime – a global trend and phenomenon. This is exciting because it offers a lot of unique opportunities within the FinTech space, such as payments reform. Australia is currently going through an entire exercise of reforming the payments ecosystem

and regulating the players involved based on a tiered licensing framework.

The regulation of digital assets, cryptocurrencies, and other digital assets was barely spoken about back in the early days of FinTech, but now it’s all coming together.

That’s where the uniqueness and beauty of this industry continues to evolve into new conversations around artificial intelligence (AI) and how it is impacting the industry. Ultimately, there’s so much that is happening to help develop the industry and keep founders and entrepreneurs on their toes.

AO: Can you outline your strategy map and what it entails for the collective interests of the Australian FinTech industry?

RD: This is an exciting topic because we recently had our strategy day, where we discussed the upcoming opportunities for the industry and how these will impact its ecosystem.

I would divide this into six key pillars that we’re really looking into to support the FinTech sector.

The first pillar is around disruption and innovation, i.e., understanding the disruptive technologies in the industry and the unique innovation that is taking place.

The second pillar is the adoption and creation of new technologies that can enable this level of disruptive innovation.

The third pillar concerns the improved and increased funding environment, which ensures that there are opportunities for unique technology companies to access funding and also create more awareness for global investors to see the amazing opportunities that present themselves in Australia.

The fourth pillar is around industry and community growth. This is extremely important because as you increase awareness of the ecosystem, it grows even further to facilitate support for the community.

“WE HAVE THE OPPORTUNITY TO RAISE MORE AWARENESS AROUND THE GENERAL COMMUNITY AND DISCUSS HOW FINTECH IS EVOLVING, CHANGING, DEVELOPING, AND IN WHAT WAYS THIS NEW SECTOR CAN PROTECT CONSUMERS, CREATE JOBS, AND INCREASE INNOVATION”

– REHAN D’ALMEIDA, CEO, FINTECH AUSTRALIA

The fifth pillar regards gross regulation and government. This includes working closely with the government and regulators to help them understand the constantly evolving nature of the industry and how it needs their support.

The final pillar is about the social and environmental impact of FinTech. This involves seeing what impact the industry is creating and how we can educate and share these learnings to ensure people understand its effects both socially and environmentally, which then enables them to support the ecosystem.

AO: How do you play a strategic role in promoting FinTech’s environmental and socioeconomic progress?

RD: There are some key initiatives that we’ve been looking into to support the system in this regard. One is the idea that nothing happens without the right research and understanding of the ecosystem. Therefore, we undertook a comprehensive census that was launched almost eight years ago in partnership with Ernst & Young (EY).

This census is conducted every year in an attempt to understand the challenges of the ecosystem and its socioeconomic impact, ranging from diversity to target customers, to how companies are growing and supporting the industry and prioritising environmental, social, and governance (ESG) practices.

We then take those learnings to create the best initiatives and find the right partnerships to support the ecosystem.

More recently, we partnered with the key ESG Chief Index, CliMA, to understand our own socioeconomic and environmental impact on the industry. Through assessing these findings and becoming self-aware, we are able to share those learnings and knowledge with the industry, which is a key area of our continuing support.

It’s all about learning from our members and the unique solutions that they are building to help their own socioeconomic and environmental impact, solve some of

those challenges, and build awareness.

Just recently, we launched a new initiative called FinTech for Net Zero, which is an opportunity for FinTech companies within the ESG space to discuss the solutions they’re building to solve this critical topic.

It’s all about these key initiatives that we can expand upon and the awareness that we can create around the impact of the industry and what can be done in the future.

Significant regulatory mandates will also be put in place in the coming years that will enable the sector to offer the adequate space to thrive and provide new opportunities and innovations to help within the environmental and socioeconomic space, which we are really supportive of.

AO: What are some of the key initiatives for FinTech Australia?

RD: We run key initiatives every year to ensure the success of the industry.

To start with, our biggest conference is the Intersect FinTech Conference. This is when we get stakeholders into one space, along with international companies, local companies, FinTechs, banks, financial institutes, regulators, and the government, to talk about the specific challenges in the industry, the regulation that’s happening, the current consultations, and the learnings from the perspective of the government and the Reserve Bank.

Everyone gets to share their voice and has the opportunity to enable collaboration, learning, and knowledge sharing.

This is really important for us and complements all the work we do throughout the year, including our policy and advocacy efforts and our key learnings, amongst more. We bring the topics to this conference and share the information to ultimately learn more and have those renewed conversations throughout the rest of the year.

Another key initiative that we launched in 2024 that has been hugely successful, and we will continue to work on, is the reverse banking pitch, which lets banks share their problem statements with FinTech companies. This has proven to be hugely prosperous and has now acquired a global audience.

Two final initiatives include the CDR Summit that we’re launching, which concerns consumer data rights and enables companies to talk about the opportunities and challenges on the topic.

Lastly, the Finnie Awards discusses the success of the industry and showcases key innovators in the FinTech space, as well as highlighting the unique solutions that are being created and celebrating those wins by giving recognition to the inspiring companies.

AO: Finally, what are the goals and priorities of FinTech Australia, and what strategies will you employ to facilitate and implement them?

that it can create.

Our members range from extremely large, globally recognised companies through to small businesses, comprising a team that is building the next unique, innovative solutions for the industry.

We want to be the voice for people who don’t have the time or effort to do so, because as that person grows and scales their business, it reaches a point where they will need to influence policy or regulatory changes.

Therefore, through an advocatory approach, we want to represent those voices and talk to the government about new, unique solutions and innovations that are taking place, and ensure they also enable innovation to occur while protecting and keeping consumers safe.

That’s going to continue to remain a priority for us, but some of the key areas that we see as both an opportunity and a huge challenge in the industry are how we can also represent and be a voice for companies around investments and capital raising, while recognising the new challenges around ESG awareness.

Within the investment and capital raising space, we ask ourselves how we can grow to showcase what FinTech has to offer and also put companies in touch with other organisations that they may want to invest in.

On that same note, it’s also about incentivising companies to create unique solutions. We want to continue to support this so that businesses have access to state grants, financial aid, and any other opportunities.

When it comes to ESG, the new key initiatives that we’re trying to launch are about promoting the FinTech ecosystem and enabling more companies to find unique solutions within the space.

RD: Our first priority is to continue to advocate and be a voice for the industry and showcase the amazing things www.fintechaustralia.org.au

Sarah Gorman, Chair, and Rehan D’Almeida, CEO, FinTech Australia

APAC OUTLOOK is a digital product aimed at boardroom and hands-on decision-makers across a wide range of industries on the continent.

With content compiled by our experienced editorial team, complemented by an in-house design and production team ensuring delivery to the highest standards, we look to promote the latest in engaging news, industry trends and success stories from the length and breadth of the Asia Pacific region.

We reach an audience of 220,000 people across the continent, bridging the full range of industrial sectors: agriculture, construction, energy & utilities, finance, food & drink, healthcare, manufacturing, mining & resources, oil & gas, retail, shipping & logistics, technology and travel & tourism.

In joining the leading industry heavyweights already enjoying the exposure we can provide, you can benefit from FREE coverage across our digital platforms, a FREE marketing brochure, extensive social media saturation, enhanced B2B networking opportunities, and a readymade forum to attract new investment and to grow your business.

To get involved, please contact Outlook Publishing’s Managing Director, James Mitchell, who can provide further details on how to feature your company, for FREE, in one of our upcoming editions.

SYDNEY’S TRUSTED PROPERTY PARTNER

Since last speaking to the company in 2022, Deicorp has further cemented its position as Australia’s leading transport-connected property developer. Fouad Deiri, Founder and Chairman, and Robert Furolo, Director of Marketing, highlight how the business is committed to delivering Sydney’s retail and residential needs with a modern and innovative approach

Writer: Lucy Pilgrim | Project Manager: Nicholas Kernan

Australia is home to some of the most enviable and structurally exceptional builds in the world, such as the spectacular and architecturally ambitious Sydney Opera House that adorns the waters of the harbour, and the regal and symmetrical beauty of Parliament House, located in the heart of the capital, Canberra.

Construction of the latter was an impressive and forwardthinking feat, positioning Parliament House as one of the largest buildings in the Southern Hemisphere and costing upwards of AUD$1.1 billion upon completion in 1988.

Meanwhile, the erection of the Sydney Opera House took years of determination and intricate planning, becoming a story of dedication and strength.

The infamous structure was designed by Danish architect, Jørn Utzon, whose early, innovative designs caused a multitude of issues and major delays in the eventual construction of the building.

The initial blueprint of the iconic landmark was split into three stages, the first of which was to build and position the concrete base of the structure. This was followed by the assembly of the curved shell of the roof, before finally fitting the interior and vital theatre machinery.

The full construction process spanned an arduous but incredible 14 years, from 1959 to 1973.

Yet, the perseverance of over 10,000 workers and their use of contemporary equipment – being one of the first structures built using computer models and data collection – meant that the Sydney Opera House was able to overcome numerous economic and construction adversities.

“OUR KEY PRIORITY FOR THIS YEAR IS TO ENSURE WE MAINTAIN THE HIGH STANDARD OF CONSTRUCTION WE ARE KNOWN FOR, AND DELIVER NEW APARTMENTS WITH THE CARE AND ATTENTION OUR CUSTOMERS WANT AND EXPECT”

– ROBERT FUROLO, DIRECTOR OF MARKETING, DEICORP

The enduring brilliance of this landmark, as well as the magnificence of Parliament House, represent a history of tenacity, dedication, and expertise that has permeated through the Australian construction industry.

It is these characteristics that are the hallmark of Deicorp, a privatelyowned property development and construction group that stands out in the industry for its quality, design and, customer-centred approach to business.

The company stands apart from its competitors thanks to its commitment to ensuring the best possible experience for its purchasers, and by keeping them fully informed throughout construction right through to delivery of their new apartment.

Above all, Deicorp delivers on its promises, and has become a trusted name in the design, development, and delivery of residential, retail, and commercial projects, having completed over 10,000 apartments across more than 40 Sydney suburbs.

AN INNOVATIVE HISTORY

Celebrating its 25th anniversary this year, Deicorp specialises in the delivery of contemporary residential apartments, utilising industry-leading designers and completely integrated construction and development operations.

The company was established by Fouad Deiri in 1999, who strived to combine his skills as a builder with his passion for development.

He commenced his career as an apprentice carpenter, learning the fundamentals of building and construction, before progressing through the ranks of one of the biggest construction organisations at the time to become a leading site manager.

After gaining valuable experience, Deiri eventually established Deicorp, and following the completion of his first residential project in Newtown, commenced a mixed-use project in the Sydney suburb of Petersham.

“From the outset, the ambition for Deicorp was to deliver great homes for our purchasers and to create a business built on integrity and professionalism,” Deiri opens.

“Through attention to detail, a strong construction focus, and hard work, our projects continued to grow in scale and complexity.”

Today, the company has taken Deiri’s ambition to new heights to become one of the most respected integrated construction and development companies in Sydney.

This is highlighted by one of Deicorp’s flagship projects, the ambitious South Village Kirrawee (South Village) which was completed in 2016.

South Village comprises 779 apartments together with 14,000 square metres (sqm) of retail space, and a 9,000 sqm park and playground area. With its close connection to the nearby Kirrawee train station, South Village created a vibrant new precinct within walking distance of the town centre.

“This project significantly elevated Deicorp’s reputation for delivering large mixed-use projects, so much so that the company has been ranked as Australia’s 10th largest construction organisation for two years in a row,” according to Deicorp’s Marketing Executive, Robert Furolo.

A WINNING WORKFORCE

The Australian property development sector in 2024 is emerging from a number of turbulent years caused by rising interest rates, inflation pressures, shortage of skilled labour, not to mention the lingering effects of the COVID-19 pandemic, all of which has put pressure on the entire construction industry.

Competition for skilled labour from large infrastructure projects, combined with the rising costs of capital and materials have made feasibilities for residential projects much more difficult. Together with the systemic delays caused by a planning system struggling to keep up, the environment for builders and developers is extremely challenging. However, Australia is also facing a serious housing crisis. A chronic undersupply of housing over the past decade combined with strong migration rates in the years following the COVID-19 restrictions are seeing rental and home values soar. Despite the strong and growing demand for homes, completions of new dwellings are near the lowest levels in over a decade, adding to the price pressures for homebuyers and renters.

Combined, these factors are putting the construction sector under enormous pressure, with several high-profile construction companies being forced to shut down.

A LOOK AT DEIRI’S CAREER

Upon completing school, Deiri started an apprenticeship in carpentry with leading construction company, W McNamara Pty Ltd. (McNamara), where he rose through the ranks of the organisation.

Following the completion of his qualification, he commenced a clerk of works certificate, which enabled Deiri to combine practical and hands-on skills with project management and construction experience, which he then applied to multiple major projects across Sydney.

After finishing his work at McNamara, Deiri obtained his gold builder’s licence under the Building Registration Scheme, the same building licence that Deicorp operates with to this day.

partnership, building town houses and a small block of apartments

to enhance his skills and expertise in construction that continue to underpin the work of Deicorp

Yet, against the backdrop of industry challenges, Deicorp and the strong network of subcontractors, suppliers, and partners continue to deliver new homes into the market to meet the growing demand. The company’s success is built on the seamless integration of its construction and development teams, the experience of their senior leadership group, and the vital support of a loyal network of suppliers and subcontractors.

DESIGN, DEVELOP, DELIVER

DESIGN: Alongside its highly experienced team, Deicorp proudly partners with Australia’s most respected and awarded architects, landscape designers, and planners to create beautiful homes that stand the test of time. The company’s homes are designed to provide a sense of space and comfort, and are finished with premium fixtures and appliances to make clients’ spaces feel even more special.

DEVELOP: As an integrated construction and development company, Deicorp is responsible for every element of the buildings it produces. The company’s construction expertise has helped it become the first to receive the coveted Independent Construction Industry Rating Tool (iCIRT) introduced by the New South Wales (NSW) government to help purchasers choose a trustworthy builder and developer.

DELIVER: Deicorp understands that buying a property can be a daunting experience. Therefore, the company’s comprehensive team of experts stay with their clients every step of the way, from the first enquiry to moving in.

“FROM THE OUTSET, THE AMBITION FOR DEICORP WAS TO DELIVER GREAT HOMES FOR OUR PURCHASERS AND TO CREATE A BUSINESS BUILT ON INTEGRITY AND PROFESSIONALISM”

– FOUAD DEIRI, FOUNDER AND CHAIRMAN, DEICORP

In fact, Deiri recognised the importance of working with a group of experienced professionals from the company’s very first project. More than two decades later, this remains a priority for the business and is one of the hallmarks of the Deicorp team.

The company has been able to grow the scale of its projects with the assistance of long-serving and highly experienced construction and project teams. The skills and experience of those in the business enable the company to ride the wave of industry challenges with a capable and loyal workforce.

Several of the senior construction team have been working with Deiri since the inception of Deicorp. Their insights and experience give the company a breadth of knowledge that

helps it deliver exceptional buildings of the highest quality.

Thus, an experienced workforce has become indispensable in helping the business become one of the most respected and successful in the industry.

“With the help of a dedicated team of industry professionals, Deicorp has grown to become one of the largest construction organisations in Australia, and we have gained an enviable reputation for integrity, quality, and strong corporate values,” Deiri emphasises.

The company’s systems have been designed to meet the highest standards, having achieved the certification requirements of the International Standards Organisation (ISO) in management, environment,

Deicorp project managers

and safety systems. It’s one of the reasons the Deicorp team is recognised throughout the industry for its professionalism and expertise.

The company applies a familyfocused approach to its business partnerships, working with trusted and respected organisations in a collaborative and considered way to ensure the success of every project. Its family-centric approach stems from an understanding of the intrinsic value and importance that housing plays in the lives of people, and describes its mission as ‘building the homes that Sydney wants and needs’.

“During the 2024 calendar year, we will be handing over the keys to more than 1,000 new apartments to their excited owners,” Furolo states.

PROVIDING LUXURY AND COMFORT

Deicorp emphasises style, convenience, and comfort in each project, with a flexible, forwardthinking approach to ensure that every home stands the test of time.

Furthermore, operating as both a developer and builder, the company ensures accountability for its purchasers. This is particularly

pertinent given that Deicorp has been operating under the same building license since its inception nearly 25 years ago.

It also means the company’s clients have confidence and peace of mind knowing they are dealing with a trustworthy and transparent team.

The company has built an excellent reputation for residential, commercial, and retail property projects, delivering beautiful new communities in the best locations across Sydney.

Moving forward, Deicorp, together with its trusted and professional partners, suppliers, and subcontractors, will play a key role in trying to meet the Australian government’s ambitious National Housing Target of 1.2 million homes

across Australia in the next five years.

“Housing supply is one of the most topical and challenging issues of our time, not only in Sydney, but across Australia and even internationally,” acknowledges Furolo.

To help alleviate the pressures of the housing crisis further, the company has committed to the significantly important build-to-rent (BTR) initiative. Working with international funds manager, AXA Investment Managers (AXA IM), and leading community housing provider, St George Community Housing (SGCH), Deicorp will deliver a 400-unit BTR project. Half of the units constructed will be available as affordable housing for essential workers, rented at 25 percent below the standard market rate.

Deicorp construction team

Pioneering Excellence in Multi-Disciplinary Building Services Design

goldfish & bay

In the ever-evolving landscape of construction and engineering, where precision and innovation are non-negotiable, Goldfish and Bay Engineers stand out as a beacon of top-tier performance.

Established in 2020, our firm has rapidly ascended to the forefront, reshaping the realm of multi-disciplinary building services. Specialising in fire, electrical, mechanical, hydraulic, vertical transportation, civil, and ASP3 services, Goldfish and Bay Engineers epitomise a revolutionary approach to engineering, setting the company apart from the competition.

Our journey commenced with a vision to infuse the engineering sector with a breath of fresh air. Despite the company’s relative youth, our team comprises seasoned engineers meticulously handpicked from across the country. This fusion of experience and enthusiasm forms the backbone

of Goldfish and Bay Engineers, enabling us to offer unparalleled services to the industry.

At Goldfish and Bay Engineers, we pride ourselves on being the ultimate solution for all building service engineering needs. Our expertise spans various disciplines, ensuring comprehensive and integrated solutions for our clients. Whether it’s designing cutting-edge fire protection systems, implementing state-of-the-art electrical solutions, or crafting innovative hydraulic systems, our team excels in every facet of building services engineering. Notably, our services coordination team and digital engineering capabilities stand out as particular strengths, distinguishing us from our competitors.

While our capabilities extend across diverse sectors, such as commercial, healthcare, and education, we place a special emphasis on the

residential domain. Recognising the unique challenges of residential projects, our approach is tailored to address these intricacies. From conceptualisation to execution, we offer endto-end solutions prioritising safety, efficiency, and sustainability in residential developments. With the need for housing in the ever-growing Australian economy, we are also exploring innovative approaches to modular and ecofriendly residential construction, aligning with contemporary environmental considerations.

At the core of Goldfish and Bay Engineers lies an unwavering passion for engineering. We firmly believe that genuine enthusiasm for the craft births true innovation. This passion drives us to constantly push boundaries, explore new technologies, and stay at the forefront of industry trends. Engineering is not merely a job for us; it’s a calling - a commitment to excellence that permeates every project we undertake.

This commitment to excellence is manifested in the unparalleled service we provide. Acknowledging the uniqueness of each project, our team approaches every task with a fresh perspective. Beyond our current focus, we are

considering expanding our services to incorporate sustainable design practices, emphasising green building solutions, and energy-efficient designs - aligning with the growing global emphasis on environmental consciousness.

Goldfish and Bay Engineers take pride in our advanced value engineering approach. Beyond offering solutions, we optimise them. Our team meticulously analyses every aspect of a project to identify opportunities for cost savings, efficiency improvements, and enhanced performance. This proactive approach not only adds value to the project but also positions us as a forward-thinking engineering firm.

In the constantly evolving landscape of building regulations and compliance standards, Goldfish and Bay Engineers stand tall as a bastion of excellence. Well-versed in the latest codes and regulations, our team ensures that every project complies with the highest standards of safety, quality, and environmental sustainability. Clients can trust us to navigate the complex web of regulations, providing peace of mind and confidence in the success of their projects.

‘‘Standing out for the sake of being different is not the goal; striving to be better is the true essence of distinction”

– Fadi Taouk, Managing Director

Our phenomenal growth is a testament to our dedication and expertise. From a humble beginning with just two individuals four years ago, we have expanded our team to over 70 professionals across Australia and overseas. This significant expansion reflects not only our commitment to excellence but also the trust and confidence our clients place in our services.

Additionally, in our pursuit of excellence and expansion, we have proudly inaugurated a new office in Camperdown, NSW, complementing our existing head office, in Petersham, NSW. As part of our strategic growth plan, we are gearing up to extend our presence into Queensland, solidifying our commitment to serving clients across the nation.

Moreover, we are exploring collaborations with research institutions and universities to foster innovation in building materials and construction methodologies, ensuring we stay at the forefront of advancements in the industry.

Proactive investment into research, innovation, and development is a cornerstone of our philosophy, enabling us to offer both cutting-edge products and computational data-driven design solutions. We actively encourage developers to leverage new technologies throughout the design and construction phases, enhancing delivery, quality, and assurance while meeting the expectations of the Design and Buildings Practitioners Act. This commitment to technological advancement has been recognized through our engagement in multiple award-winning projects, including our collaboration with Deicorp on various Green Star

Furthermore, we foster personal development and additional qualifications within our team, supporting young staff in pursuing various certifications and accreditations relevant to their respective engineering discipline. This dedication to professional growth extends to our commitment to developing future engineering talent. We actively participate in mentoring programs, internships, and educational initiatives to contribute to the next generation of engineers.

Goldfish and Bay Engineers represent the future of multi-disciplinary building services engineering. With a perfect blend of experience, passion, and innovation, our firm is well-positioned to shape the skylines of tomorrow.

The AXA IM and SGCH BTR project is immediately adjacent to another recently completed Deicorp project –Highline Westmead. Both are located in the heart of the Westmead Health Precinct - Australia’s largest health, education, research, and training hub. With the workforce at the precinct expected to grow to more than 40,000 by 2036, these projects could not be better located.

Highline Westmead and the new AXA IM and SGCH BTR project are ideally situated at the junction of multiple transport networks. The existing T1 Western Train Line, the new Westmead station for Parramatta Light Rail network, and the underconstruction Sydney Metro West Station all combine to make it one of the best-connected residential projects in the city.

The Highline Westmead apartments are designed by multi-award-winning architect company, Turner Studio, showcasing generous floorplans that flow through sweeping halls and

“WITH THE HELP OF A DEDICATED TEAM OF INDUSTRY PROFESSIONALS, DEICORP HAS GROWN TO BECOME ONE OF THE LARGEST CONSTRUCTION ORGANISATIONS IN AUSTRALIA, AND WE HAVE GAINED AN ENVIABLE REPUTATION FOR INTEGRITY, QUALITY, AND STRONG CORPORATE VALUES”

– ROBERT FUROLO, DIRECTOR OF MARKETING, DEICORP

spacious balconies, combining the luxury of indoor and outdoor living.

Meanwhile, Deicorp has one of the largest pipelines of upcoming projects in the country, with nearly 4,000 apartments expected to start construction in the next 12 months. Upcoming works include the stunning Marquet and Mary project, located in the bustling Rhodes area. Working with the architecture firm, Fender Katsalidis, the skyscraper will include 213 luxurious apartments, a threestory basement, and an impressive 3,782 sqm of retail and commercial space.

Elsewhere, the company has just started construction on its spectacular Melrose Central project, which will be home to a thriving community once it is completed. Residents living in the 494 apartments will enjoy a vibrant 30,000 sqm shopping centre that offers three levels of retail convenience, including childcare, a medical centre, and a great range of dining and café areas and supermarkets.

Deicorp senior management group

CULTIVATING CONVENIENCE

Accompanying the quality and style of its residential projects, Deicorp also creates vibrant new village communities, with great food and beverage retailers adding to the lifestyle and enjoyment of residents. With essential services including gymnasiums, alongside medical and childcare centres, the communities also offer a range of employment and small business opportunities to further enhance residents’ idyllic lifestyle.

The soon-to-open Tallawong Village is a perfect example of the life of convenience provided by a Deicorp project. Supermarkets, grocery stores, cafés, restaurants, and a one-stop government service centre bring vibrancy to residents and the broader community.

Residents of Tallawong Village enjoy the benefits of everything they need just an elevator ride away, combined with the convenience of easy and regular transport via the

Tallawong Metro Station on their doorstep.

Another great lifestyle-led community is Deicorp’s Downtown project - an urban oasis that lets individuals, couples, and families bask in the best of inner-city living. Located in the heart of Sydney’s Zetland district, the building reflects the urban and contemporary feel of the suburb.

Deicorp’s Downtown provides easy access to the city’s central business district (CBD), as well Sydney’s world-class sporting venues, warm beaches, bustling restaurants, and trendy parks, all from your architecturally designed walkable village community.

Finally, a recently completed building is the Proximity project, situated at Rouse Hill. As the name suggests, Proximity perfectly blends urban vibrancy with a serene retreat on the doorstep of transport and shopping conveniences.

The Proximity project delivers masterful design to achieve a strong sense of interconnection, combining the lush greens of the Rouse Hill Regional Park and the Ironbark Ridge Reserve.

BUILDING STRONGER COMMUNITIES

Alongside a diverse variety of industry-leading and architecturally innovative projects, Deicorp takes its responsibilities as a corporate citizen very seriously, having a strong belief in community support and engagement.

As testament to its unwavering, long-term commitment, the company has donated more than AUD$3 million to its charity partners over the past decade.

“One of the enduring priorities for Deicorp has been to give back to the community, which is why we established our charitable donation programme, known as Deicorp Community,” Deiri confirms.

The programme was created to support the overarching mission of building stronger communities, which reflects the company’s corporate values and goals.

“Through Deicorp Community, we actively engage with respected local community organisations to help them deliver programmes and services to those in need.

DEICORP’S SUPPLIER NETWORK

The company has become renowned across Sydney for its tight-knit team, which is key to the long list of its successful projects. However, Deicorp’s success has been built on the quality of its construction workers and the vital supplier partnerships and subcontractors that provide critical services to every project.

Indeed, Furolo strongly believes in the holistic nature of a construction project and the significance of the external supply chain.

“Deicorp has been able to grow at scale due to a strong network of contractors and partners who help us deliver industry-leading quality. Customers’ awareness of the need for trustworthy and dependable construction has meant greater scrutiny over developer partners and suppliers,” states Furolo.

Fortunately, the company has established a reputable network of relationships with some of the most trusted names in the Australian construction sector, comprising architects, plumbers, electricians, and many other supplier trades.

Having such an extensive web of contractors is one of the many reasons why Deicorp has been a trusted partner to thousands of purchasers since 1999.

C

Our mission at C Day Electrical Wholesalers is to be the preferred partner for all electrical and lighting needs, offering exceptional products, expertise, and service to our customers. We strive to exceed expectations and build long-lasting relationships based on trust, integrity, and mutual respect.

C Day Electrical Wholesalers, along with its division arm C Day Lighting, is a leading wholesaler in the electrical and lighting industry. Established with a commitment to providing comprehensive solutions to a diverse clientele. Our extensive network of suppliers allows us to offer a diverse range of electrical components, tools, and accessories.

We pride ourselves on providing exceptional customer service, technical expertise, and competitive pricing.

As lighting specialists, C Day Lighting offers tailored lighting solutions to meet the unique needs of our clients.

We act as lighting consultants, working closely with customers to understand their requirements and preferences. Our team evaluates and cross-specifies lighting fittings, ensuring they are both affordable and equivalent to the client’s needs.

With partnerships with manufacturers locally and abroad, we offer a wide selection of high-quality lighting products sourced from reputable suppliers.

Additionally, we have the capability to custom-make lighting fittings to suit specific project requirements, providing personalized solutions for our clients.

Our key features:

• Diverse Clientele: We cater to a broad spectrum of customers, including electricians, contractors, homeowners, and DIY enthusiasts, ensuring that everyone finds what they need under one roof.

• Quality Assurance: We prioritize quality in all our products and services, partnering with reliable manufacturers to deliver reliable and durable solutions to our customers.

• Innovation: Our commitment to innovation enables us to stay ahead of industry trends and offer cutting-edge products and solutions to our clients.

• Customer-Centric Approach: At C Day Electrical Wholesalers, customer satisfaction is paramount. We go above and beyond to understand our customers’ needs and provide them with the best possible solutions.

• Sustainability: We are committed to sustainability and offer energy-efficient lighting solutions to help our clients reduce their carbon footprint and lower energy costs.

Email: Admin@cday.com.au

Website: www.cdaylighting.com.au

Location: 44 Carlingford Street, Regents Park, NSW 2143

“Your High Street” ‘Burra burawa burring gili’ (eel above countless generations of starlight) by Cundall with Uncle Jim Carrol & Matt Fellingham, representing the area’s First Nation heritage.

University of Technology Sydney (UTS) Redbull gaming room.

“From supporting homework and tutoring programmes for disadvantaged students, to funding community buses to help keep seniors, the frail, and disabled connected with their communities, Deicorp Community is helping those in need.”

Additionally, the company also provides help to organisations like Police Citizens Youth Clubs NSW (PCYC NSW) to give young people a healthy breakfast and support

DEICORP – IN NUMBERS

10,000+ apartments designed, developed and delivered.

Projects delivered in 40+ suburbs across Sydney.

AUD$3.5 BILLION+ worth of projects.

3,000+ apartments under construction.

AUD$3 MILLION+ donated to local community projects over the past 10 years.

“OUR PROGRAMMES ARE DESIGNED TO PROVIDE MEANINGFUL SUPPORT TO THOSE IN THE COMMUNITY WHO NEED EXTRA HELP, AND WE PROUDLY AID THE GREAT WORK OF TRUSTED AND RESPECTED ORGANISATIONS TO DELIVER THESE IMPORTANT INITIATIVES”

– FOUAD DEIRI, FOUNDER AND CHAIRMAN, DEICORP

children to participate in physical activity each morning.

“Our programmes are designed to provide meaningful support to those in the community who need extra help, and we proudly aid the great work of trusted and respected organisations to deliver these important initiatives,” adds Deiri.

Moreover, through the collective effort of the Deicorp team, the company was able to provide critical aid to its local hospital foundation at a time when it was most urgently needed.

“Deicorp learned about a revolutionary new technique for treating epilepsy and brain cancers in children and adults. The new technique required specialist equipment, but no funding was available in the hospital budget.

“Consequently, we rallied our friends and partners to be part of a special boardroom lunch, and through the donations and pledges from our guests, we were able to raise AUD$500,000 for the Westmead Hospital Foundation, which eventually enabled the purchase of the new specialised equipment,” Furolo proudly recalls.

The equipment will enable major improvements to critical surgical procedures and enable those undergoing surgery to be treated and returned home the next day, rather than recovering in hospital for up to a week.

“This achievement is testament to the generosity of our partners and friends who supported our efforts to purchase this life-changing equipment,” he adds.

Deicorp raised more than AUD$500,000 for Westmead Children’s Hospital’s Department of Neurology

Hills Community Aid

Australian Kookaburra Kids Foundation

Looking At Life Through The Cabin Window

Resolution Rigging Services (RRS) has invested in the pinnacle of tower cranes, being Liebherr and Favelle Favco, which gives RRS great confidence in providing our clients with the best possible service. Included in our services are retractable loading platforms (RRS Crane Decks) for simple handling of materials on multistorey construction sites, spreader bars, offset lifting beams and ancillary equipment such as concrete kibbles, brick cages and man boxes all forming part of available plant and equipment RRS provide. Additional to the plant and equipment, we employ crane crews that are a testament to our business providing experienced

Tower Crane Drivers, Dogman and Riggers that work very closely with our clients to have a one team approach.

RRS was first introduced to Deicorp back in late 2000 in the hope we could provide the best materials handling package. We won the tender and were engaged using our very first tower crane for a multistorey project in Bankstown NSW. Following the successful completion of the Bankstown project RRS formed an unbreakable relationship with Deicorp resulting in RRS supplying a tower crane on each progressive project thereafter. Deicorp’s continuous loyalty and growth has given RRS further opportunities to invest in more

quality tower cranes to meet their requirements.

Alongside Deicorp’s rapid expansion in construction, RRS now have 24 towers cranes and 96 loading platforms on numerous project sites across the Greater Metropolitan of Sydney.

The current projects we are involved in with Deicorp are two well thought out and much needed new Retail and Residential Precincts located in Western Sydney.

Our Liebherr 172ECB, 280ECH, 200ECH and 280ECH Litronic Tower cranes are currently powering through the Tallawong Village Development Stage 1 and Stage 2, with Stage 3 due to start shortly.

The Showground Village Development has our Favelle Favco M235DXF and Liebherr 355HCL currently working together.

With The Ashford, a premier residential development, due to be completed shortly, our Favelle Favco M380D was dismantled recently, leaving our brand new Favelle Favco M220DX Tower Crane to finalise the finishing touches before handover.

We would like to take this opportunity to thank Fouad Deiri and the Team at Deicorp for acknowledging our service and dedication in providing excellent material handling on their projects. We look forward to continuing our strong working partnership for many years to come.

GOING GREEN

From a sustainability perspective, the company also strives to be environmentally responsible across all of its project sites.

For example, Deicorp’s latest Highline Westmead project is being designed and constructed in accordance with the Green Building Council of Australia’s Green Star programme.

Developed by the Australian government, the programme is an internationally recognised rating system which sets the standard for healthy, resilient, positive buildings and spaces. Therefore, the company is proud of the fact its Highline Westmead project is registered to achieve a 5-star Green Building certification.

In recognition of the company’s corporate social responsibility (CSR) and environmental social governance (ESG) practices, as well as its internal construction expertise, Deicorp has also been awarded the International Standard as set by the International Organisation for Standardisation (ISO).

As such, the company has diligently met the quality management standards that ensure organisations meet customer and regulatory requirements, continuously improve their processes, and enhance customer satisfaction.

DEICORP’S CUSTOMER SERVICE TEAM

Across every project, the company understands that a home is a significant life investment, which is why Deicorp has a dedicated client relations team that ensures its customer service remains paramount. The team keeps in contact with clients even after the settlement is completed to provide advice and guide them through the post-completion and defect process.

Deicorp has achieved ISO certifications in areas of:

• Quality Management Systems (ISO 9001:2015)

• Occupational Health and Safety Management (ISO45001:2018)

• Environmental Management Systems (ISO 14001:2015)

Being awarded these certifications demonstrates its commitment to continuous improvement, helping design, develop, and deliver the highest quality apartments in the most renowned areas of Sydney.

TAKING HOLD OF INDUSTRY GROWTH

Thanks to the company’s dedication and forward-thinking design and construction, Deicorp is

now positioned as a leader in the Australian construction industry and renowned within Sydney’s property development sector.

This comes as the industry steadies following years of turbulence, with research suggesting that construction costs are set to stabilise. In turn, this creates a more open environment for new projects and greater confidence in the construction space.

Furolo believes that the industry’s upward trajectory can be felt across the company.

“The past few years have been challenging when managing the impacts of rising material and capital costs, labour shortages, and supply chain issues. Nevertheless, we have been busy delivering over 3,200 apartments, with several projects nearing completion,” he details.

Petersham interiors

Petersham RSL official opening by the Prime Minister of Australia, Anthony Albanese

Post Tension Company (PTC) has been providing Australian builders with total post tension design and construction as well as supply and installation services since 2010.

At PTC, we’re dedicated to shaping the future of construction through innovative solutions. As Australia’s leading provider of post-tension design, engineering and remedial services, we’re committed to excellence in every aspect of our work.

Our core values of quality, assurance and reliability serve as the cornerstone of our operations. We believe in delivering

not just projects, but peace of mind to our clients, knowing that every structure we build is created with attention to detail and commitment to safety and durability. With our team of skilled professionals, we take pride in tackling the most complex challenges and turning them into opportunities for success. Our goal is not just to meet expectations, but to exceed them, leaving a lasting impact on every project we undertake.

One such project that is nearing completion is the highly anticipated Rothschild Roseberry, which the Deicorp team has been working hard to bring to life. Designed by acclaimed architectural firm, Angelo Candalepas and Associates, the project will comprise 176 apartments across two buildings.

PROPERTY PERSON OF THE YEAR AWARD

Deiri was recently awarded the ‘Property Person of the Year’ by the Executive Committee of Urban Taskforce Australia, a property developer and financier industry association.

The award recognises how Deiri has been instrumental in supporting and developing the construction, property, and development industry in Australia over the last 20 years.

Furthermore, the award acknowledges the relentless and hard-working team at Deicorp, as a collective of highly successful mixed-use residential developers.

Rothschild Roseberry will stand out thanks to its European-inspired design and appearance, featuring exquisite detailing, breathtaking landscapes, and picturesque spaces and cafés that are exclusive to the building’s residents.

Recent progress on-site has seen the two basement levels completed, and work progressing on the main structure of Buildings A and B.

Looking further ahead, the company has many exciting projects in the pipeline, including ambitious developments at the Hills Showground in Northwest Sydney.

Once completed, the development will provide critically needed housing adjacent to the Sydney Showground in the form of 873 apartments across seven buildings, complemented by a landscaped 3,200 sqm park.

Significantly, at least five percent of the project’s apartments will be classed as affordable housing, contributing to urban development and local community support.

Consequently, the Hills Showground project, alongside a multitude of other forthcoming operations, further solidifies Deicorp’s reputation as the city’s leading builder of transportconnected developments and a key provider of Sydney’s property needs.

“Our key priority for this year is to ensure we maintain the high standard of construction we are known for and deliver new apartments with the care and attention our customers want and expect,” Furolo concludes.

Tel: +61 2 8665 4100 sales@deicorp.com.au www.Deicorp.com.au

Rothschild Roseberry

Rothschild Roseberry

DESIGNED WITH A DIFFERENCE

As a young architect working in Southeast Asia in the early 1990s, opportunities abounded, with many sectors of development still in their infancy. In the world of architecture, there is great satisfaction in creating something which is inspired by everything that you have seen before, but with your own unique approach to problem solving.”

The opening recollections of Martin Haeger MBE, Director of HL Design Group (HLDG), perfectly encapsulate the past three decades in construction across this burgeoning region, which has also

Founded by two British architects in 1994, HL Design Group has grown impressively from its inception into a dynamic, multi-disciplinary team of over 60 professionals practicing architecture, interior design, and environmental signage and graphics. We learn more with Director, Martin Haeger MBE

Writer: Ed Budds | Project Manager: Dennis Morales

witnessed phenomenal growth in retail, residential, and mixed-use developments.

“Despite having experienced three major booms and recessions over in Malaysia, SE Asia and the South

incomparable with our European counterparts,”

transportation systems, highway infrastructure, and mega projects such

have been developed from scratch during this period of

“As a result of the speculative enthusiasm of developers, certain sectors have become somewhat saturated, in particular retail mall and commercial office space which are now seeing significant saturation in the Klang Valley. Despite this, in our view, Southeast Asia remains resilient and continues to reinvent itself.”

AMASSING INDUSTRY EXPERIENCE

Historically, HLDG has been predominately ingrained in retail and mixed-use developments. Over the past decade, however, it has successfully evolved to support aggressive growth in new areas such as healthcare, education, data centres, and high-rise residential.

Martin Haeger MBE, Director, HL Design Group

Today, HLDG is an award-winning international design studio practicing master planning, architecture, interior design, and environmental signage. The group’s combined and diverse expertise has led to its involvement in a multitude of project typologies, ranging from retail, commercial, and residential, to urban regeneration and many more.

Since its formation in 1994, over the past three decades, HLDG has amassed an illustrious portfolio of work across Asia with projects in Malaysia, Thailand, Singapore, Philippines, Fiji, Cambodia, Myanmar, Vietnam, and China. In Malaysia, architectural projects are completed

with their local affiliates HL Architecture Sdn Bhd LAM B/C H 11, headed together with fellow Directors Ar. Ahmad Izaham and Ar Don Ngu

With the vast range of knowledge and experience it has garnered, the group has refined an intuitive and strategic approach to design over the years.

“Collaborating with ambitious and visionary clients, we develop designs that are conceptualised not just as buildings, but as integrated urban solutions that respond to the specific demands of climate, culture, and context,” Haeger excites.

Balancing creative vision with commercial viability, HLDG’s

projects have proven to satisfy its clients’ expectations, strengthen communities, positively impact the urban realm, and provide long-term economic value.

Drawing from its strong background in retail, the group has developed a firm understanding of public spaces. In this way, utilising a diverse group of staff from around the world, HLDG has successfully managed to create a dynamic, multidisciplinary team made up of valued experience from Asia, Europe, and Australia.

“We service blue chip companies throughout Malaysia, Indochina, and the South Pacific, and have

thus gained a reputation as trusted professionals in the industry with advanced technological skills. We draw on this expertise to create unique solutions for our clients within the context and understanding of our tropical Asian climate,” he explains.

In HLDG’s core sector of retail, Melawati Mall was a landmark project, involving working together with Sime Darby Property and CapitaLand, two of the most prominent developers from Malaysia and Singapore, respectively.

The project won the FIABCI Gold award in the retail category and has quickly established itself as a premier mall in the area, serving the needs of its local community.

“I believe one of the key highlights of this project was the developer’s willingness to invest in its dynamic

APAC OUTLOOK: HOW DID YOU INITIALLY BECOME INTERESTED IN THE ARCHITECTURE AND DESIGN INDUSTRY?

Martin Haeger MBE, Director: “I have always been interested in making things, whether it be models, bikes, go-karts, or tree houses. I even recall jumping off the shed roof with a home-made parachute as a child!

“Having witnessed the construction of our family home in the late 1970s, my intent to follow this career path was set quite early. After graduating with an architecture degree in the UK, I ventured to the US to work with Skidmore, Owings & Merrill (SOM), ironically to work on the landmark Bishopsgate project back home in London. This was a significant engineering feat at that time, spanning 78 metres across the London Liverpool Street station train tracks with four huge steel parabolic arches.

“Thereafter, having completed my post graduate studies at the University of Edinburgh, I moved to Asia and spent four years in Singapore working with visionaries such as William Lim and Australian architects, Denton Corker Marshall.”

Huawei building

Hwawei Offices and cafe

glass fibre reinforced concrete (GFRC) façade. The mall sits against the dramatic backdrop of the Quartz Ridge of Bukit Tabur, which served as inspiration,” Haeger recalls.

“By combining unique, threedimensional forms and textures, and introducing vertical green living walls, the building manages to integrate itself within the traditional shop house landscape despite its massive form,” he divulges.

A UNIQUE SERVICE

After 30 years in Malaysia, HLDG and its architectural affiliate, HL Architecture, now hold a unique position in the market.

“What differentiates us is that we encourage and celebrate the individual talents which every team member brings. We acknowledge that every project is a result of the combined effort of our team,” Haeger confirms.

Every individual at HLDG brings distinct skills to the table and projects

to life under the guidance and influence of the group’s founders.

“In terms of technology, we have also embraced building information modelling (BIM) and have operated in REVIT up to LOD 350 for more than a decade. All of our architectural projects are designed from inception to completion using BIM, and as we embrace like-minded consultants in the industry, we offer comprehensive co-ordinated services in BIM 360,” he continues.

“We are proud to have a diverse and inclusive staff base at HLDG comprising over 60 team members, more than 40 percent of which have been with us more than 10 years and a further 20 percent for more than 15 years. This is testament to the strength and collaboration that is part of our office culture.”

HLDG, headed together with fellow Director James Chua, equally relies on its core support teams in admin, accounts, HR, IT, and resource

Melawati Mall building Melawati

management, who all play vital roles in the ongoing success of the business.

INNOVATIVE BLUE CHIP CLIENTS

This year, HLDG proudly celebrates its 30th anniversary.

“This is a significant achievement for us, and unlike many industries, we can reminisce with living examples of our works for generations for come,” Haeger notes.

“There is an intense sense of responsibility in this work, and as we look ahead, our priority is always to contribute positively to the cities in which we work, minimise our impact on the environment, and develop responsibly by giving accurate and realistic advice to our clients,” he adds.

As a result of HLDG’s extensive experience, the group is fortunate to continue to be invited to participate in a vast array of projects.

The company’s most recent project

ALFAdB is a leading provider of acoustic advice and technical knowledge, conducting tests to meet acoustic standards throughout the construction process. Our specialised consultants ensure compliance with building regulations for new or converted spaces. We offer sustainable acoustic solutions tailored for enhanced comfort and atmospheric conditions, with constant innovation that aligns with our mission for beauty, function, and sustainability.

Our skilled professionals have made ALFAdB a trusted independent company, securing contracts in acoustic consultancy, testing, and materials across various sectors, collaborating with industry bodies, local government, and private clients and contractors.

+6013 3299960 | +603 5103 2730 | info@alfadb.net | www.alfadb.net

in construction is a Flagship retail store for Habib Jewellery in the heart of the gold trading area of Masjid India, a striking iconic statement for this third-generation family business.

Elsewhere, the Asia Pacific University (APU), a new 150,000m2 campus for 15,000-20,000 students was designed for the tropics.

“Here, we have successfully achieved a unique campus environment, providing covered, non-air-conditioned public spaces with easy access for all students to both learning, recreational, and living spaces,” Haeger explains.

“Our interior team recently designed the new headquarters for Huawei at The Exchange 106, a 15,000m2 space spanning six levels. Despite low floor to ceiling heights, we took out the original ceilings to create a lively three-dimensional space, introducing bold colourful acoustic panels at all the collaboration zones which become the focal points on each floor.”

Also, in the retail category is HLDG’s design for KLIA II Gateway, an airport retail mall. This joint venture between MAHB and WCT Holdings Berhad, created a 70,000m2 landside retail mall directly connected with the KLIA II low-cost terminal which carries approximately 40 million passengers a year. The company achieved LEED silver certification for this building.

“Beyond this, we continue to enjoy working with our clients across all categories as we endeavour to expand our knowledge of efficiency in design, technology, and materiality, which allows us to provide better, more adaptive, and more sustainable architectural solutions for the next generation,” he concludes.

Tel: +603 2162 6223

info@hlarchitecture.net www.hlarchitecture.net

REDEFINING THE ART OF LIVING

With a mission to cement its reputation as a leading property development group within the Malaysian construction market, Tropicana Corporation Berhad seeks to deliver innovative and quality products that enhance stakeholder value

Writer: Lily Sawyer | Project Manager: Kierron Rose

Having been incorporated in 1979, Tropicana Corporation Berhad (Tropicana) has since become one of Malaysia’s leading property development and management businesses, with capabilities in property investment, recreation and resorts, investment holdings, and more.

Tropicana City, a mixed commercial development comprising a mall, office tower, and serviced apartments, marked the company’s maiden venture into property investment and has recorded a 100 percent occupancy rate.

Tropicana’s management services provide expertise in property management for its clients and maintenance for residential and commercial developments. Its management portfolio includes the Tropicana Gold and Country Resort, Tropicana Indah Homes, and Tropicana Danga Bay, with future developments in the pipeline.

In addition, the company’s recent debut in the hospitality industry includes Tropicana The Residences, in partnership with W Kuala Lumpur. This 1.28-acre freehold development on Jalan Ampang features 353 units managed by Tropicana, a saltwater infinity pool, and stunning views of the Kuala Lumpur skyline.

DIGITAL INNOVATION

As Tropicana continues to grow as a corporation, it seeks to reap the benefits of emerging technologies to advance and streamline its business operations.

The COVID-19 pandemic has fuelled the adoption of digitalised operations widely across the construction industry, and Tropicana endeavours to stay abreast of these developments by digitalising its internal processes.

The Tropicana 360 app (T360), which is currently being rolled out across its social media channels,, is a digital platform designed by Tropicana to provide value-added

solutions for a wide variety of its developments and clubhouses.

The app delivers solutions through an automated channel and is tailored to integrate customer service avenues across Tropicana’s internal teams, whilst providing user updates on the progress of ongoing projects.

It is anticipated that T360 will deliver property news, development management, and facilities information simultaneously across one seamless platform.

In addition, the T Privilege Loyalty programme (T Privilege) is another digital innovation that Tropicana has recently implemented.

Accessed through the T360 app, T Privilege offers subscribers the opportunity to unlock deals and rewards, such as complementary priority passes to Tropicana developments, exclusive events, property launches, birthday treats, and shopping and dining privileges. By investing in digital innovation, Tropicana hopes to cultivate and maintain long-term business growth well into the future.

MAKING A DIFFERENCE

In terms of its environmental, social, and governance (ESG) practices, Tropicana promotes a balanced and meaningful narrative.

The company’s holistic sustainability policy, established in 2022, aligns closely with Tropicana’s wider vision of being a leader within the construction industry; ESG practices strengthen Tropicana’s organisational resilience and strategic decision-making processes, alongside the deployment of its sustainable development plan.

In short, the sustainability policy outlines Tropicana’s intention to monitor the whole organisation’s environmental parameters, such as greenhouse gas (GHG) emissions, energy and water usage, waste, and compliance with green building features.

AWARDS AND RECOGNITIONS

In a record year for the company, 2023 saw Tropicana receive multiple awards and accolades for its properties and services, including:

STARPROPERTY AWARDS 2023: Tropicana won four awards, including Best Luxury Project Development and Best Comprehensive Township (below 500 acres).

BCI ASIA AWARDS 2023: In its 11th victory on the annual platform, Tropicana was recognised in the Top 10 Developers Award category.

MALAYSIA DEVELOPER AWARDS 2023: The company was honoured in the Topof-the-Chart (RM1 billion and above) category at the Malaysia Developer Awards.

THE EDGE BILLION RINGGIT CLUB (BRC) 2023: Upon being named the property developer that provides the highest returns to shareholders, Tropicana management dedicated this award to its team.

MALAYSIA URBAN PLANNING AWARDS (MUPA) 2023: Tropicana Metropark, an 88-acre township, was the proud recipient of the Socially Inclusive Design Award bestowed by MUPA.

THE EDGE MALAYSIA – PEPS VALUE CREATION EXCELLENCE AWARD 2023: Tropicana won the award for its Ayera Residences.

CXP BEST CUSTOMER EXPERIENCE AWARD 2023: This award reflected Tropicana’s hard work, dedication, and passion for delivering excellence in every interaction.

ASIA PACIFIC PROPERTY AWARDS 2023: The Tropicana Cenang development received the prestigious 5-star Asia Pacific Property Award for the Best Apartment/Condominium in Malaysia.

FIABCI MALAYSIA PROPERTY AWARD 2023: Tropicana Gardens, the company’s flagship project, was honoured as the top mixed-use development in Malaysia.

Since implementing its people, planet, and partnership (PPP) principles as part of the Green Journey initiative, a socially attuned approach to sustainability, Tropicana has built over 375 acres of green land across 16 developments; planted more than 6,500 trees; retained 23 rivers and creeks, 12 waterfalls, and three lakes; installed over 2,200 solar panels and windmills; and build over 11 kilometres (km) of biking and walking trails.

As a company determined to uphold its reputation as a well-established, environmentally responsible property developer, Tropicana’s motto is to redefine the art of living by constructing wholesome neighbourhoods where communities live, learn, work, play, and prosper for generations to come. In this way, Tropicana cements itself as a premium property developer with high ESG standards.

COMMUNITIES AT THE CORE

People are considered the company’s greatest asset. As such, Tropicana encourages a culture of excellence and leadership in its staff to strive towards success. As a nurturing organisation with the shared values of development and innovation, Tropicana is motivated to think and deliver as one with its people.

A township builder, Tropicana has a direct impact on its surrounding communities. Thus, initiatives such as a strong ESG programme outline the company’s commitment to uplifting underprivileged members of society, whilst its projects work to enhance economic development, improving the health and well-being of local communities.

Furthermore, Tropicana remains dedicated to local communities via its charity, the Tropicana Foundation,

TROPICANA’S GREEN JOURNEY

Continuing its sustainability commitment, Tropicana’s socially attuned green strategy is based on the following guidelines:

• Bursa Malaysia Sustainability Reporting Guide 3rd Edition

• Global Reporting Initiative (GRI) Standards 2021

• UN Sustainable Development Goals (UN SDGs)

• GreenRE or Green Building Index (GBI) compliance

• Environmental Impact Assessments for isolated segments

• National Landscape Policy

Tropicana recognises the significance of stringent laws to regulate industrial pollution and protect citizens’ quality of life. The company complies fully with local and national environmental regulations, such as:

• Environmental Quality Act 1974 (Act 127)

• Housing Development (Control and Licensing) Act 1966

• Land Development Act 1956

• Perumahan Rakyat 1Malaysia Act 2012

• Environmental Impact Assessment for prescribed activities

• Town and Country Planning Act 1976

• Strata Management Act 2013

• Manual Guideline and Selangor State Planning Standards

Tropicana applies innovative building designs to reduce electricity consumption and wastage. Some examples of energy-efficient features installed across its developments include:

• LED light fittings for streetlights, facilities, car parks, and common areas.

• Optimising the use of natural daylight through passive architectural design.

• Designs that utilise natural ventilation.

• Light fixtures with timer controls in public spaces.

• Low-E glaze installation and roof insulation to reduce building cooling load.

• Motion sensor-controlled lighting at stairways.

• Sensor-based escalators that only operate when foot traffic is detected.

• Lifts with regenerative features.

which makes donations and contributions to improve education and healthcare across Malaysia.

In addition, Tropicana promotes the development of its workforce by encouraging continuous learning and fair practice across the board. As such, employee diversity and inclusion is very important to the company, and Tropicana outwardly rejects any form of discrimination based on gender, ethnicity, age, or creed.

Tropicana’s diversity and inclusivity is exemplified by its support for women in the workplace. In 2022, 51 percent of the company’s workforce were women, compared to only 46 percent in 2021, with many holding management and executive-level positions.

Tropicana continues to endorse initiatives that prioritise gender equality, such as paid maternity and paternity leave and providing nursery rooms on-site.

GRABBING CONSTRUCTION BY THE HORNS

With roots stemming from the 1940s, Hornibrook NGI has been a crucial player in Papua New Guinea’s industrial and resource development over the years. Now regarded as an industry-leading construction specialist, we hear the full story from Managing Director, Matthew Lewis

Writer: Ed Budds | Project Manager: Jordan Levey

The construction industry in Papua New Guinea (PNG) continues to have a significant impact on the country’s economy, as the array of projects within this expanding sector possess the unique potential to promote socioeconomic development, acting as drivers of both national and local growth.

The nation’s construction landscape also exists as a key indicator of the

Matthew Lewis, Managing Director,

growing level of development and efficiency of modernisation processes in the economy, and is creating investment opportunities across a plethora of sectors.

Similarly, the success of any nation’s construction sector directly affects money circulation, and the lack of proper construction infrastructure can lead to an underdeveloped economy and lower living standards.

Therefore, at present, the effective management of PNG’s construction sector continues to usher in an improved quality of life, including the promotion of tourism, a more sustainable environment, and greater job creation.

As well as triggering economic growth and development, the nation’s construction industry also plays an essential role in improving material and spiritual life for people.

Parallel to this, from the continuing catalysation of the private sector to enhanced investment in infrastructure and human capital, impressive steps are being taken by PNG, which is becoming recognised as a nation on the rise.

One such example of this national growth and prosperity is Hornibrook NGI (Hornibrook), who was established in 1990 to combine the steel fabrication interests of Hornibrook Constructions and NGI Steel Ltd.

“OUR SUCCESS CAN BE MEASURED BY CUSTOMER SATISFACTION AND THE COST EFFECTIVENESS OF OUR PRODUCTS AND SERVICES. WE PRIDE OURSELVES ON DELIVERING QUALITY AND EXCELLENCE, NO MATTER HOW BIG OR SMALL THE JOB”

–

MATTHEW LEWIS, MANAGING DIRECTOR, HORNIBROOK NGI

The successful merger retained the knowledge and experience that Hornibrook Constructions had built up since 1943, when it was first established in PNG.

In mid-2004, the company was purchased by a private group headed by the current Chairman of Hornibrook, Malcolm Lewis, an exciting development strongly supported by the management, staff, and tradespeople of the company that ensured the capabilities, resources, and personnel remained

unchanged.

“We have a history of being an integral part of PNG’s industrial and resource development, and a future that is similarly mapped through capability and expertise,” opens Managing Director, Matthew Lewis.

“Our success can be measured by customer satisfaction and the cost effectiveness of our products and services. We pride ourselves on delivering quality and excellence, no matter how big or small the job,” he adds.

STEEL FABRICATION

With a 6,400 square metre (sqm) workshop, Hornibrook’s steel fabrication facilities in Lae are the largest in PNG. Servicing all levels of the steel market, the company’s capabilities include:

• Turnkey projects using subcontracted mechanical and electrical services.

• The rolling of steel plates in the workshop up to 20 millimetres (mm) thick.

• Fabrication of a variety of steel alloys, steel grades, stainless steels, and aluminium to various international standards.

• Steel blasting in the workshop or on-site.

• Electronic transmission of AutoCAD workshop drawings to minimise delays.

• On-site erection using a fleet of cranes, scissor lifts, mobile welders, generators, and compressors.

• Project-specific quality assurance processes to ensure conformance.

• Master Reference Index (MRI) documentation.

• Sea container or tank container repair, servicing, and recertifications.

• Qualified tradespersons and supervisors for hire, where plant shutdowns or on-site modification and maintenance demands create a peak workload for skilled and speedy production.

YOUR ONE STOP SHOP

An introduction: Chemcare Group Chemcare Group Ltd is currently comprised of seven businesses: Chemcare Pharmacies, Niugini Wholesale Drug, Andersons Foodland & Andersons Express, RABTRAD, Printfast, Morobe Bakery and Primary Healthcare Clinics.

The seven businesses combined supply pharmaceutical and supermarket goods for both retail and wholesale to a number of markets including: health, FMCG, mining, residential, corporate, hospitality, and sports and recreation. In addition, Chemcare offers digital photo-processing, framing and print services.

The services of Chemcare Group Ltd extend throughout Papua New Guinea, with branches in: Lae, Port Moresby, Kimbe, Alotau, Goroka, Mt Hagen, Vanimo, Wewak, Maprik, Madang and Kokopo.

Andersons Foodland

Located in Lae, Kokopo and Madang Andersons Foodland (Andersons) and Andersons Express is a one stop shop specialising in high end, top quality local and imported goods including: meats, fruit and vegetables, dairy, freshly baked goods, tinned products and packaged foods.

Bakery

Andersons’ bakery in Lae specialises in producing freshly baked produce from its onsite bakery.

Late resident baker Gerhard Mager was with Chemcare Group from 2007 until early 2018. He brought with him over 35 years experience as a master baker and pastry cook and passed on his knowledge to junior baker Heni Sisia. Heni has since taken over the reins after completing

his bakery apprenticeship through TAFE Australia. Luke McCall replaced the late Gerhard and continues to maintain the high stands of our bakery range and has introduced new products across all our retail bakeries. Most notably premix. Heni’s baked delights include: croissants, Turkish bread, cakes and pastries, baguettes, fresh bread and bread rolls, hot pies and sausage rolls, and a selection of made to order sandwiches. Gerhard has a dedicated team baking 24 hours a day to ensure customers can buy the best quality baked goods at Andersons every day.

Butchery

Our new Butchery Manager located at Andersons Eriku, Mr Steve Ellis has begun introducing more high end meat products and saveloys to the Andersons range. We continue to stock RAMU quality beef, pork, chicken, lamb, sausages, small goods, dried meats and fresh fish.

Bottle Shop

Andersons provides customers with a selection of imported and locally brewed beers, wines and spirits.

chemcaregroup.com.pg

BUILDING AND CONSTRUCTION

Today, Hornibrook provides turnkey building services for hospitals, aid posts, school classrooms, mining camps, and housing.

The business utilises a variety of building materials, from traditional concrete to cold-rolled and galvanised steel.

“Roll-formed steel framed buildings are particularly wellsuited to PNG for both the speed of manufacture and erection, the minimised on-site times and costs, the lack of material waste, and the high standard of finish,” states Lewis.

Together with the other products used in the roofing, windows, doors, cladding, and stairs, the end product is one that requires minimal maintenance through its long life.

“These structures are resistant to

“WE HAVE A HISTORY OF BEING AN INTEGRAL PART OF PNG’S INDUSTRIAL AND RESOURCE DEVELOPMENT, AND A FUTURE THAT IS SIMILARLY MAPPED THROUGH CAPABILITY AND EXPERTISE”

– MATTHEW LEWIS, MANAGING DIRECTOR, HORNIBROOK NGI

fire damage and don’t encounter the problems associated with shrinkage or white ant or insect infestation that tend to occur with the wooden framed buildings,” he affirms.

With an organisation of project managers, architects, builders, carpenters, plumbers, concreters and more, Hornibrook offers complete building solutions, from the initial concept through to construction and certification.

Hornibrook also undertakes a

range of civil and road works projects across the entirety of PNG.

“We have the expertise and capabilities to deliver both major and minor works for road construction, maintenance, and asphalt sealing.”

Hornibrook also has expertise in the delivery of major civil projects, and the plant it has at its disposal, combined with the skills and experience of its personnel, allows the company to entirely self-deliver projects.

ELECTRICAL

• Commercial and Industrial fit-outs, renovations, and upgrades.

• Manufacturing process controls and PLC’s.

• Solar systems and integration into existing or Hybrid applications.

• Mechanical Electrical services including BMS design, installation, and support.

POWER GENERATION

• New equipment sales and rentals.

• Used equipment sales and overhauls.

• Synchronising and multi-set applications.

• Long-term scheduled maintenance plans.

• PNG distributors for Powerlink power generation products.

POWER PROTECTION AND SWITCHING EQUIPMENT

• UPS equipment up to 8,000kVA with lithium and VLA battery options.

• Lightning and surge protection.

• Automatic voltage correction equipment.

• Power factor correction and harmonic filters.

WET AND DRY FIRE PROTECTION AND DETECTION SERVICES

• Wet and dry fire systems and suppression.

• All manufacturer dry fire detection systems, AMPAC, TYCO, etc.

• Fire extinguisher sales, services, and scheduled inspections.

• Monthly testing and commisioning services.

• Insurance auditing and compliance reporting to AS1851.

• Diesel and electric fire pumping systems sales, service, and repairs.

WATER PUMPING, TANKS, TREATMENT, AND SEWERAGE SYSTEMS

• Sales and servicing of all manufacture water pump systems.

• Portable water treatment systems, chemical and UV treatment, and filtration systems.

• Waste water treatment systems including sewerage and industrial waste treatment.

• PNG agents for Ozzy Kleen Waste Water systems.

• Multi stage domestic water pumps.

• Bulk water tank storage sales, installation, and servicing, tank liner replacements.

• Solar pumping systems and rural water supplies and treatment systems.

SPAC Electrical and Fire supply the following services: +675

STRENGTH IN DIVISION

Drawing on a wealth of experience and with a varied and skilled workforce, the company offers a multitude of services, from bridge building to housing.

In this way, Hornibrook has been fabricating and erecting certified truss bridges in PNG for decades.

Examples of these impressive, sturdy structures can be found along the Ramu Highway between Lae and Madang.

“With piled abutments and internal walkways, the bridges do not suffer the same wash-away or vehicular damage of temporary bailey bridging,” details Lewis.

Elsewhere, the company is very fortunate to have acquired large tracts of land in 9 Mile, a large village in the Markham Valley of Morobe Province. With Hornibrook’s current and future proposed slate of developments, the area is witnessing the early formation of a satellite suburb to Lae, inspired by a new vision of innovative construction projects.

“The Awilunga Estate, which is situated approximately 12 kilometres (km) from Lae, comprises over 30 houses, as well as a large office building which is currently fuelled by biomass,” he sets out.

Spanning 62 acres, the Awilunga Estate comprises covenant housing set in beautiful, park-like surroundings. These houses are reserved for Hornibrook staff and their families, with some rented out externally.

Hornibrook has further established and constructed a large residential estate in 9 Mile known as Valley View, which includes 134 individual fourbedroom fully furnished and serviced houses available for short-term and long-term leases.

The estate is totally self-contained and is managed and serviced by Hornibrook personnel, who also reside on the estate ensuring a fully secure service focused environment.

COMMUNITY AND SOCIAL ENHANCEMENT

As a proud PNG company, Hornibrook cares about its surrounding community and maintains a strong desire to improve the living standards of its people.

In this way, Hornibrook actively supports numerous local charities and the broader community in various ways. For example, it encourages the employment and support of

disadvantaged people contending with disabilities or other challenges in their lives, who the company endeavours to benefit and aid in any way possible.

Hornibrook is also a founding corporate member of the PNG Occupational Health and Safety Association, as well as being involved with numerous local community groups.

In addition to being an equal opportunities employer, Hornibrook encourages women in the workforce and provides opportunities for female team members through apprenticeships and training in all divisions of the company.

On top of this, the company proudly sponsors the Lae Hornibrook Harlequins rugby union club, with the additional goal of giving unemployed youths enhanced self-esteem and a greater opportunity to succeed.

Hornibrook also provides daily

meals for its people, free on-site medical services to maintain health and well-being, and a company-wide culture of continuous improvement and development, all of which differentiate it from the competition.

“Across the nation, we’re now starting to see the growth of fresh new shoots after the bush fire that was the COVID-19 pandemic. This is an exciting time in PNG, and I dare say for us and the rest of the construction industry too,” Lewis concludes optimistically.

Tel: +675 475 8601 hngi@hornibrook.com.pg www.hornibrook.com.pg

Building on the global success of its regional titles – APAC Outlook, Africa Outlook, EME Outlook, and North America Outlook – Outlook Publishing is proud to introduce a digital magazine and web platform dedicated to the mining & resources sector.

As mining organisations worldwide confront unprecedented change, embracing technological innovations and incorporating critical environmental sustainability agendas, now more than ever is the time to showcase the strides being taken in this dynamic sector.

A multi-channel brand, Mining Outlook brings you the positive developments driven by organisations across the global mining industry through our various platforms. Discover exclusive content distributed through our website, online magazine, social media channels, and dispatches delivered straight to your inbox with a bi-weekly newsletter.

Through this compelling new venture, we foreground the movers and shakers of the industry. To participate as a featured company and join us in this exciting endeavour, contact one of our Project Managers today.

KAZAKH INNOVATION, EXPLORATION, AND EXCAVATION

FORGING GOLDEN PROSPECTS

RG Gold’s primary target in terms of procurement is to create a stable and timely supply of goods, works, and services with the highest possible economic efficiency. We discover how the gold mining company is achieving and surpassing these ambitious goals with CEO, Lawrence Rossouw

Writer: Ed Budds | Project Manager: Eddie Clinton

Kazakhstan has worked meticulously to position itself as a global leader in the mining and processing of gold; the country produces around 70 to 80 tonnes (t) of refined product each year.

The success of its domestic refined gold industry, along with the investment characteristics that gold has demonstrated throughout the last decade, have positioned the precious metal as fundamental to the reserves of the Central Bank of Kazakhstan. Within this monumental industry, a crucial national resource is the impressive Raygorodok gold mine.

The history of Kazakhstan’s Raygorodok gold deposit dates back to 1996; it was in this year that the first geological exploration work was carried out at the Novodneprovskoye contract area, which consists of two quarries – Northern and Southern Raygorodok, forming the overall gold deposit located in Burabay District

in the Akmola Region, combining to create one of the nation’s largest and most profitable sites.

RG Gold is a gold mining company that develops the Raygorodok deposit field, where, according to Joint Ore Reserve Committee (JORC) classification, gold reserves total 100 t, which also makes it one of the largest mono-gold fields in the country. In future, the company’s plan is to potentially develop Novodneprovskoye and the Sharyk deposits.

The Australasian Code for Reporting of Exploration Results, Mineral Resources, and Ore Reserves, produced by JORC, provides a mandatory system for the classification of exploration results, mineral resources, and ore reserves according to the levels of confidence in geological knowledge and technical and economic considerations in public reports.

APAC OUTLOOK:

COULD YOU DESCRIBE TO US HOW YOU FIRST BECAME INTERESTED IN THE MINING INDUSTRY?

LAWRENCE ROSSOUW, CEO:

“I grew up in the 1970s and 80s in South Africa. During this time, there was a massive boom in the mining industry across the country, and gold mining specifically.

“South Africa was the biggest gold producer in the world up until the late 90s, when gold mining companies were aggressively promoting the mining industry. Platinum group metals (PGM) miners soon followed suit. They used to come into schools and offer bursaries to top performers in mathematics and science; this is where the prospect of a very bright and exciting future in mining and engineering lured me to the industry.”

Lawrence Rossouw, CEO of RG Gold, believes it is a very exciting time within the industry in Kazakhstan, as the country is busy attracting foreign investment which will undoubtedly prove critical for the development of the mining landscape.

“I think Kazakhstan is still fairly new in terms of being a mining investment hub for large international corporations. However, more and more of the bigger mining companies are looking for opportunities here, alongside a boom of junior businesses that are searching and doing extensive exploration,” he introduces.

“At present, there also seems to be a drive from the Kazakh government to support foreign investment into this space and remove obstacles that traditionally made it challenging for foreign investors to bring their money to the nation.”

RAYGORODOK SUCCESS STORY

Since its foundation, RG Gold has invested over USD$20 million in exploration at Raygorodok.

Just a decade after operations began, 18,000 kilogrammes (kg) of gold reserves from the Northern Raygorodok site, as well as 19,000kg from the Southern Raygorodok facility, were successfully verified by RG Gold, and incremental mining was then initiated at both pits. Interestingly, the deposit was once considered small, with a development period of only five years.

In 2014, Verny Capital received the rights to develop the contract area. From this moment on, a new stage began in the history of the field with the purchase of modern equipment,

expansion of the crushing and screening complex capacity, development of a professional team, investment in geological exploration, and increase in the resource potential of the field.

A new core storage facility was built to store ore samples obtained during exploration drilling, while active development of the South Raygorodok deposit had simultaneously begun. By heap leaching oxidised ores, more than 1 t of gold in the Doré alloy was produced immediately in 2015, which increased production volume by 75 percent.

In addition to new production processes, the lives of workers and engineers gradually improved with the introduction of a new rotation camp complete with dormitories, a canteen, and a sports ground. Alongside this, active social work began to improve the villages adjacent to the deposit.

Next, airborne geophysical, groundbased areal, and geophysical profile work was carried out. More than 3,000 exploratory and specialised wells with a total length of 350 kilometres (km) were drilled to study the geological conditions of the field, and 232,000 samples were taken for detailed assay analysis. In addition, the technological properties of gold ore were studied and, through metallurgical tests, regulations were drawn up on the most effective processing method.

Based on RG Gold’s exploration results, ore reserves in Raygorodok increased threefold according to the standards of the State Reserves Commission, from 34 t in 2014 to 108 t in 2018.

“AT RG GOLD, WE AIM TO PROVIDE NOT JUST A JOB, BUT A PLACE THAT PEOPLE FEEL PROUD TO BE ASSOCIATED WITH”

– LAWRENCE ROSSOUW, CEO, RG GOLD

RG GOLD, a gold mining company, has implemented an ambitious project in Kazakhstan having applied the complex solutions of engineering company, Silumin-Vostok, in power supply and process automation of the plants.

KAZAKHSTAN. RAYGORODOK

DEPOSIT

The history of the deposit dates back to 1996, when the first geological exploration work was carried out at the Novodneprovskoye contract area consisting of the two open pits –Northern and Southern Raygorodok. However, the gold reserves were confirmed only 10 years later. At that time, the potential of Raygorodok was not completely studied.

The Raygorodok deposit is located in the Burabay district of Kazakhstan’s Akmola region and is considered one of the biggest deposits in the republic. The gold resources were assessed according to the international JORK classification as 100 tonnes, which makes it one of the largest gold monodeposits in the country, and the third largest gold deposit in Kazakhstan. The confirmed resources extended the term of the deposit mining from five to 20 years.

In 2014, the Verny Capital group of companies received the right to develop the contract area, and the company RG Gold was founded.

In March 2021, construction of a large mining and metallurgical complex for primary gold ore processing commenced. In a year and a half, the plant carried out smelting, and the first gold bar was produced. By the end of 2022, the full output capacity was reached which amounted to five million tonnes of ore per year.

The mining and metallurgical complex of RG Gold at the Raygorodok deposit was constructed in a record 18 months. For implementation, the RG Processing project team was created and succeeded in reaching incredible results in the short term.

It became a great challenge for RG Gold to find contractors in Kazakhstan capable of implementing such a largescale project in reduced terms.

The design and construction firm, ААЕngineering Group, undertook preparedness to fulfil all the tasks within the established deadline having become the general contractor. Silumin-Vostok, who came forward as one of the main contractors, implemented its engineering solutions in turnkey electric power supply and

process automation of the plant using the equipment of its own production, assembled with the components of world leading manufacturers.

The advantage of Silumin-Vostok became its solid experience in mining projects for the large subsurface users on the territory of Kazakhstan and Central Asia. From 2010 to 2022, the company successfully delivered 14 projects in power supply and the automation of gold recovery plants under construction.

THE COMPLEX SOLUTION OF SILUMIN-VOSTOK

The initial stage of the project implementation was the design engineering, comprising development of the design documentation for the plant power supply and process automation. The design-engineers of the design and engineering department developed a customised solution according to the technical specification, selected the necessary equipment with consideration of the characteristics, loads, and operating conditions, and performed calculations and drawings.

The next stage consisted of the production and supply of electrotechnical equipment for the complete electric power supply of the plant. The following equipment was installed: transformer substations КТПБ – 2 pcs, and КТПН – 2 pcs, switchgears НКУ-SVМСС – 17 pcs, containing 640 draw-out modules, complete switchgear 10 kV of 14 cells, switching cabinets ЩРВ, power take-off cabinets, contactor cabinets, mills blocking cabinets, and push-button control stations.

For automated monitoring and control of the production cycles, Schneider Electric Modicon 580 redundant controllers and Schneider Electric

Modicon 340 local controllers were installed. Raygorodok is a digital mine where the control and analysis of the exploration and the further ore processing are highly automated. This reduces the risk of making a mistake and excludes the human factor. The equipment of Endress+Hauser, a constant partner of Silumin-Vostok, provided the basis for the field instruments. The following equipment was installed: 50 flowmetres, 41 level metres, 111 pressure measuring devices, and about 20 devices for density, pH, ORP metering, and gas analysers. Since it was a new-built plant, it was necessary to create a process automation system greenfield, using up-to-date corporate practices and standards. New ore monitoring technologies have been introduced with the application of

leading developments in the field of software. During open-pit mining, a threefold control is performed by means of the automation systems. A special mention was made to the data collection from the electric power distribution systems. The total number of the process flow parameters and data from the switchgears was about 11,000! The availability of such an extensive data assets allows the process engineers to make reasoned decisions.

To ensure control, Danfoss MD-202 and MD-302 frequency converters in the amount of 106 pcs, and MСD-600 soft starters in the amount of 11 pcs, have been installed.

To increase the production capability in all process areas, the AVEVA System Platform 2020 R2 software

has been introduced. The software is a flexible scalable solution for dispatch control applications, which integrates the production and the plant management. It provides the basis for a multi-user operation based on standards, and integrates people, processes, and assets on all sites for continuous operation, improving and supporting decision making on a realtime basis.

Installation and commissioning work included setting up the electrical equipment, instruments, and all process machines with minimum overloads and the possibility of regulating the production capacity of the plant process equipment. For ease of operation, the process equipment was selected in such a way to ensure further fault-free operation of the plant, and resist intensive overloads and severe operating conditions.

RESULTS

The difficulty of the project itself was in the very limited delivery terms, and the restrictions imposed during the СOVID-19 pandemic conditions made the work more complicated since they were affecting the material logistics and the work of the personnel.

Being a part of the RG GOLD project, the specialists of Silumin-Vostok successfully performed all the work on supply, installation, set-up, and programming, having proved their expertise once again. The project of the Raygorodok GRP became one of the key projects in the portfolio of Silumin-Vostok.

Silumin-Vostok is a leading Kazakh industrial equipment manufacturer, complex engineering solutions developer, and software system integrator.

The company was founded in 1996 and is located in the city of Ust-Kamenogorsk in the east of Kazakhstan.

It is a leader in the market of the country in process automation and power supply, complex development of projects, and supply of high-quality equipment for various industries including mining, metallurgical, petrochemical, electric power engineering, construction, and heat power engineering.

The personnel of the company totals more than 400 specialists. There is a 12,000 square metre (sqm) production complex housing complete cycle production, and a 3,000 sqm warehouse.

The design and engineering department performs the development of customised engineering solutions for each specific project. The logistics department and the truck fleet, comprising about 40 vehicle units, deliver products to the customer’s site.

Throughout its existence, SiluminVostok has proven itself as a reliable partner, responsible contractor, and qualitative producer.

Having extensive experience in implementing the projects of subsurface users, and participating in large construction projects of new ore processing plants and mining

complexes, Silumin-Vostok is able to offer solutions in the following areas:

COMPLEX DESIGN ENGINEERING of the electrotechnical and automation parts of a project adapted for a specific customer:

• Low-voltage (0,4kV) and high-voltage (6-220kV) electrical switchgears, transformer substations

• Process automation systems

• Software development for automation and dispatch control systems

ELECTRIC POWER SUPPLY AND DISTRIBUTION of low and medium voltage, which is customised and able to fully correspond to the design concept:

• Switchgear units of normal miningtype execution КРУ-РН-SV (6 kV)

• Switchgear units with a middle draw-out circuit breaker КРУ-Уба SV (6,10 kV)

• Substation relay protection cabinets

• Low-voltage switchgears НКУИртыш (0,4-0,69 kV)

• Operating current control cabinets

ШУОТ-SV

• Complete transformer substations КТП-SV

• Substations in packaged modular buildings

INDUSTRIAL PROCESS AUTOMATION in production process automation, direct digital control systems, data collection, control and monitoring:

• Process automation systems

• MES-system

• Software and hardware suites

• Automatic control systems

• Power distribution monitoring and control systems

ELECTRONIC AND MECHANICAL SYSTEMS OF DRIVE EQUIPMENT according to the customer requirements, technical specifications, and operating conditions:

• Variable frequency drives and soft starters of low (0,4-0,69kVВ) and medium voltage (6-10kV)

• Asynchronous and synchronous electric motors

• High-voltage power factor compensation systems and harmonic filtering systems

• Control cabinets for process installations with frequency converters or soft starters

• Liquid resistance starters up to 3000А

• Uninterruptible power supply systems of frequency converters

INDUSTRIAL COOLING SYSTEMS for the industrial cooling of production facilities in order to ensure the necessary indoor temperature conditions:

• Industrial chillers (64 kW - 860 kW) PUMP EQUIPMENT for pump stations in packaged modular buildings

• Borehole pump units

• Horizontal centrifugal pumps

• Double-ended suction pumps

• Vertical multistage pumps

• Slurry pump units for abrasive media

• Sewage and drainage pumps

• Container-type complex pump stations

VALVES

ball valves of stainless steel with diameter range up to 1,000mm

COMPRESSOR EQUIPMENT AND AIR SUPPLY SYSTEMS for providing compressed air of any grade of treatment and of any capacity:

CONSTRUCTION, INSTALLATION, START-UP AND COMMISSIONING SERVICE MAINTENANCE

+7 777 226 73 54 info@silumin.kz www.silumin.kz

For the first time in the history of the field, an assessment was carried out according to the international JORC classification. The total resources were estimated at 185 t, of which economically viable reserves for processing amounted to 100 t. Subsequently, confirmed reserves then extended the development period of the field from five years to two decades.

When studying the mineral composition of ore samples, it was established by the company that gold in oxidised and primary ores is found mainly in free form and large intergrowths with pyrite, galena, and quartz, or in microcracks of pyrite and quartz. 1 t of ore from Southern Raygorodok contains about 1.3 grams (g) of gold on average, compared to 1g from Northern Raygorodok. Furthermore, continued geological exploration confirmed that

RG GOLD MISSION AND VISION

MISSION

RG Gold’s mission is to efficiently extract and process gold from its lowgrade, open-pit mines, continually expand its reserves through geological exploration, and provide a safe and inspiring workplace for its people. The company remains committed to responsible mining practices that benefit shareholders, employees, and the environment.

VISION

To be recognised globally as a leader in sustainable and responsible gold mining, delivering prosperity to shareholders, employees, and the communities in which it operates, while setting the standard for excellence and environmental stewardship in the industry.

Raygorodok is a large gold ore object of the zonal stockwork type.

ENHANCING SOCIAL WELL-BEING

Responsibility is a crucial principle of RG Gold.

This foundational value means being responsible towards not only the company’s own resources and employees, but also the people who live near the Raygorodok mine.

“Our company implements social projects worth about KZT100 million every year, and we regularly meet with local residents and representatives where we discuss potential directions for future investments that would help improve the socioeconomic quality of life in the area,” Rossouw affirms.

“Meanwhile, our sponsorship portfolio is continuously growing; new projects arise based on residents’ requests as well as the projects initiated by RG Gold. Infrastructure in the nearby villages is being improved, and schools are being repaired and fitted

out systematically with materials and equipment,” he continues.

To supplement this, local residents are prioritised for employment, regional small businesses receive support, the best regional graduates are given educational grants to go to colleges or universities, and cultural, sports, and entertainment events are organised for the community by the company.

In this way, RG Gold adheres to its own carefully established principles of sustainable development and aspires to implement social projects locally.

PLANTING SEEDS FOR SUCCESS

In September 2022, a brand new five million tonnes per annum (Mtpa) primary gold ore processing plant was brought into operation by RG Gold, capable of reaching greatly enhanced production levels.

The new carbon-in-pulp (CIP) plant’s design is unique as it allows ore processing with the lowest operating costs and presents an opportunity

to implement global environment protection standards.

“Our new CIP plant was designed by international engineering companies with a focus on automated production and the implementation of advanced metallurgy technologies. Incredibly, the plant was erected in an astonishing 18 months,” details Rossouw.

A jewel in the RG Gold crown, the game-changing plant features state-of-the-art equipment made by leading manufacturers, such as Metso Outotec, ThyssenKrupp, FLSmidth, Weir Minerals, Roytec, and Kemix. This high-tech equipment not only ensures the safety of staff, but has notably increased the efficiency of production and led to lower operating costs across the board.

“The launch of the new processing plant was a key milestone for RG Gold. It is underpinned by the highest global industry standards using the latest innovation and technical expertise from Resource Capital Funds, our strategic partner,” he adds.

Leaders in RC Drilling

AK-NIET BURGA is a drilling company that focuses on the production of geological prospecting and drilling of wells, as well as the trenchless laying of oil and gas pipelines, urban utility service communications, and much more.

These areas are focused on by AK-NIET BURGA both within Kazakhstan and further afield in Russia and Uzbekistan.

A powerful production base, along with a talented team of highly qualified professionals, allows the company to successfully solve tasks of any complexity and ensure the high-quality performance of operations for its customers.

AK-NIET BURGA was founded in February 2005, and during those 19 years, it has become a leader in the field of reverse circulation (RC) drilling, and has drilled more than 3,000,000 meters. This is one of three services provided by the company along with diamond drilling and horizontal directional drilling (HDD).

RC DRILLING

The RC drilling offered by AK-NIET BURGA is similar to air core drilling, in that the drill cuttings are returned to surface inside the rods.

The drilling mechanism is a pneumatic reciprocating piston, which drives a tungsten steel drill bit. By utilising much larger rigs and machinery, RC drilling routinely achieves depths of up to 500 metres.

RC drilling ideally produces dry rock chips, as large air compressors dry the rock out ahead of the advancing drill bit.

As it is cheaper than diamond coring, RC drilling is therefore preferred for most mineral exploration work.

DIAMOND DRILLING

In the diamond drilling services offered by AK-NIET BURGA, a diamond encrusted drill bit is used to penetrate the rock. The bit is mounted onto a drill stem, which is connected to a rotary drill.

The drill produces a core, which is split longitudinally.

Half of the split core is assayed, while the other half is permanently stored for future use and re-assaying if necessary.

HDD

AK-NIET BURGA uses HDD in the construction of water and wastewater mains, cables and casing, and gas and oil pipeline areas.

Before commencement of operations, the properties and composition of the soil, and the dislocation of existing underground utilities, are carefully studied. Appropriate permits and approvals for the performance of underground work are executed.

Selective penetration tests are also carried out, along with probing of the most complex intersections of the drilling route with existing utilities if required.

LONG-TERM PARTNERSHIPS

Long-term partnerships with leading subsoil users in Kazakhstan’s mining industry testify to the high professionalism of AK-NIET BURGA’s team. KazMinerals, Polymetal, RG Gold, AltynAlmas, Caravan Resources Group are the main companies we work with.

Honesty, integrity, and dedication serve as key values in the company’s internal corporate culture, whilst competitive salaries, opportunities for career growth, and regular training are evidence of AK-NIET BURGA’s high standards.

What services does AK-NIET BURGA provide?

The main focus is RC drilling, followed by core drilling and horizontal directional drilling.

What makes AK-NIET BURGA a leader in the field of RC drilling?

In 2005, we saw the great potential of RC drilling in the Kazakhstan market and were one of the first to launch this type of drilling. 19 years of practical experience, high quality of work, annual performance records and successful implementation of more than 40 projects for the leading subsoil users of Kazakhstan have consolidated our position as a leader in RC drilling.

How do your powerful production base and team of highly qualified professionals allow you to successfully solve tasks of any complexity and ensure high-quality operational performance for customers?

Our priority is to ensure quality work performed in accordance with the client’s deadlines. Our team of 200 qualified specialists, drilling equipment park of 10 drilling rigs and 10 compressors for RC drilling, four drilling rigs for core drilling and one drilling rig for horizontal directional drilling, production base in Almaty, warehouse, repair box, and about 50 pieces of auxiliary equipment allow us to successfully realise tasks of any complexity.

How much experience does AK-NIET BURGA have in implementing complex projects in various fields?

Prolonged cold winters with a lot of precipitation and very hot summers create additional difficulties in drilling operations. In our experience we have realised projects where drilling was carried out in mountainous terrain, as well as drilling works carried out on dumps using drilling technology with simultaneous casing (symmetrix). Exploration drilling works were carried out for gold, copper, tin, molybdenum, zinc, vanadium, etc.

In designing and erecting the CIP plant, RG Gold pursued a zeroemission environment policy, and the site’s cyanide will continue to be neutralised in line with international standards. Furthermore, after preliminary treatment and destruction, all waste is pumped into a vast storage facility constructed for this specific purpose and supervised by international experts.

The launch of this groundbreaking new production hub promises to have a beneficial and multifaceted effect on regional development; new jobs will be created, and small businesses will grow through supplying services and goods to this major industrial plant.

Additionally, as part of the project, RG Gold has built a brand new accommodation camp where over 300 additional people have been employed, mostly made up of local residents.

POWER TO THE PEOPLE

“At RG Gold, we aim to provide not just a job, but a place that people feel proud to be associated with.”

Expanding on this bold statement from Rossouw, the company maintains a keen focus on employee development and implements international best practices in the technologies it deploys, as well as the systems and business processes it uses.

“Our international shareholder owns multiple projects across the world, and we tap into this opportunity to ensure we stay ahead. The implementation of modern engineering and digital tools provides our people with skills and qualifications that give us an edge over other mines. We also strive to be the safest mine not just in Kazakhstan, but the whole region,” he voices.

Elsewhere, RG Gold systematically contributes to the development of the region.

When hiring new personnel, the company gives preference to local specialists, allocates educational grants for local youth, purchases

RG GOLD STRATEGY FOR SUCCESS

EXCELLENCE IN WORK:

EFFICIENT MINING – Implement the latest technology and advanced mining methods.

CONTINUOUS PROCESS IMPROVEMENT – Focus on mill efficiency and throughput.

COST MANAGEMENT – Streamline operations, reduce waste, and negotiate favourable contracts.

GEOLOGICAL EXPLORATION:

EXPLORATION INVESTMENT – Allocate resources to explore the company’s identified properties.

RESOURCE EXPANSION – Evaluate and expand gold reserves using advanced exploration techniques.

INTELLIGENCE INNOVATION – Use technology and data analytics to improve accuracy and efficiency.

SAFETY AND WELL-BEING:

SAFETY AS A PRIORITY – Focus on zero injuries and regular safety training.

EMPLOYEE WELLNESS – Create a work environment that prioritises physical and mental well-being.

ENVIRONMENTAL RESPONSIBILITY:

ENVIRONMENTAL COMPLIANCE – Adhere to the highest environmental standards and regulations.

SUSTAINABILITY INITIATIVES – Adopt sustainable mining practices and energy efficient technologies.

INTERACTION WITH STAKEHOLDERS:

COMMUNITY PARTNERSHIPS – Strengthen positive relationships with local communities.

SHAREHOLDER VALUE – Deliver continued returns while maintaining responsible practices.

TALENTS AND ATTRACTIVENESS:

INVESTING IN THE WORKFORCE – Develop and empower employees.

EMPLOYER OF CHOICE – Offer competitive compensation, work-life balance, and career growth opportunities.

INNOVATION AND TECHNOLOGY:

TECHNOLOGICAL ADVANCEMENT – Improve operations, reduce environmental impact, and increase exploration efficiency.

DATA-DRIVEN DECISION MAKING – Use data analytics to make informed decisions.

CORPORATE GOVERNANCE:

TRANSPARENCY AND ETHICAL BEHAVIOUR – Maintain high standards of corporate governance, ethics, and compliance.

BE THE CHANGE

BE SG S

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Our services are designed to foster sustainable practices and compliance, boosting productivity, quality, and consumer confidence.

A landmark collaboration with RG Gold led to the inauguration of a major SGS laboratory in the Caspian region in May 2023, part of RG Gold’s ambitious project at Kazakhstan’s Raygorodok deposit. Staffed by highly qualified

Phone: +7 (727) 2 58 82 50/51

Email: kz.enquires@sgs.com

https://www.sgs.com/ru-kz

Kazakhstani nationals, the team benefits from continuous development through our SGS Caspian University programme

Equipped with top-tier international instruments, the laboratory epitomises reliability and precision. We champion sustainable development and a green global economy, with our labs utilising energy-efficient lighting and advanced air purification systems.

SGS’s commitment to accuracy, reliability, transparency, and professional growth cements our status as a global leader in laboratory management. The opening of this complex underscores our dedication to quality and our capability to offer superior services. We remain steadfast in providing toptier analytical services to our clients.

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household goods and services from local entrepreneurs, and invests in the improvement of villages near the deposit.

Today, alongside its monumental growth, 1,100 people are employed by RG Gold to work at the Raygorodok mine and the company headquarters.

“Employees play a key role in any production, and despite the importance of material and technical resources, the human factor remains a priority and is the main asset which requires attention and support, as well as safe labour conditions,” Rossouw acclaims.

RG Gold has an effective staff incentive system in place in addition to an advantageous employee rewards programme. Staff salaries are revised annually and depend on the planned production targets achieved, as well as key performance indicators (KPIs).

“Our main priority in terms of

“THE LAUNCH OF THE NEW PROCESSING PLANT WAS A KEY MILESTONE FOR RG GOLD. IT IS UNDERPINNED BY THE HIGHEST GLOBAL INDUSTRY STANDARDS USING THE LATEST INNOVATION AND TECHNICAL EXPERTISE”

– LAWRENCE ROSSOUW, CEO, RG GOLD

employees is to enhance labour conditions with a resolute focus on safety. We strive for a zero-harm culture where every employee is responsible not just for their own safety, but also the safety of their fellow colleagues,” he insights.

PROTECTING PERSONNEL AND THE ENVIRONMENT

Protecting personnel and ensuring safe work is one of the company’s fundamental values.

RG Gold invests heavily in

improving its safety culture and maintains the highest standards of management control in the field of occupational health and safety. Additionally, RG Gold pays special attention to sustainability issues and environmental protection. The principle that the company follows is ‘zero emissions released into the environment’; all processes are therefore carried out in accordance with the requirements of local and international standards.

Accounting for public opinion,

Specialist equipment providers

Eurasian Machinery is the official distributor in Kazakhstan and Central Asia of Hitachi Construction Machinery Co.Ltd, a leading global Japanese manufacturer of mining equipment, employing more than 1,000 people, and having 20 branches in Central Asia. Eurasian Machinery is renowned for providing high quality technical services to its customers through 10 centres, including a high-tech component repair centre in Karaganda City, Kazakhstan.

“To date, three units of Hitachi EH11005 dump trucks, one unit of a Hitachi ZX470LC-5G hydraulic excavator, and one unit of a Manitou MT-X 1440 telehandler are in operation at RG Gold’s mine site. We believe that our cooperation with RG Gold will become even stronger in the future,” says Sergey GREKHOV, Managing Director of the Mining Division at Eurasian Machinery.

“There is no doubt that the mining sector in the region continues to grow. Having an OEM partner such as Hitachi Construction Machinery Co.Ltd, a leading manufacturer of high-performance, high-quality mining equipment for a wide range of applications, will enable us to remain strong in this growing market.” +7 (727)

RG Gold creates conditions for open cooperation in the field of environmental protection with government agencies, interested organisations, and the public.

It does this through an open demonstration of environmental responsibility, fulfilment of target indicators of information, and communication technologies in the field of environmental protection.

As such, public hearings on planning issues for the construction of new facilities are periodically held in the form of open meetings.

Equally concerned with the protection of its people, RG Gold also rewards exceptional attitudes towards safety and has created a fund to reward employees who prevent serious production and safety incidents.

Elsewhere, the company offers support for employees affected by natural disasters or emergencies resulting in

considerable financial damage or a threat to either health or life.

As well as improved labour conditions provided by the company, RG Gold’s employees are entitled to a special social support package which includes medical insurance for staff and their family members, mobile communication services, languages training, transportation, and discounts as part of partner programmes.

Additionally, the company hosts various corporate events, including training, sporting events, and festivals, and provides opportunities for further education and training.

When employees face major events in their lives, RG Gold also offers bonus social leave. For example, in case of the birth of a child or a wedding ceremony, an additional holiday is given; employees are likewise given free time to attend important family and school-related events.

On top of this, the company provides financial aid to employees who retire, give birth to a child, or get married. Staff who have three or more school-aged children are also given financial support to prepare for the new academic year.

No doubt, it is the company’s unmatched dedication to social development, alongside the technical enhancement of its mines, that will continue to distinguish RG Gold within such a competitive and constantly expanding field.

Tel: +7 (7172) 739-780

info@rggold.kz www.rggold.kz

CAPABILITIES AND COMMODITIES

AMining Pro provides tailored services that add value to its clients’ mine site operations. Executive Director, Grant Wechsel, unearths the elements that enable the company’s success

Writer: Rachel Carr | Project Manager: Eddie Clinton

s the capital of Queensland (QLD), Brisbane proudly boasts the title of being the largest mining city in Australia’s second-biggest state.

It is also home to the headquarters of Mining Pro, who provides mining production and maintenance personnel, operational supervision, and management to execute mining projects from a single production fleet to a whole-of-mine solution.

Grant Wechsel, Executive Director

of Mining Pro, is also the Founder and Executive Chairman of parent company, MWG Mining. With a passion for mining that spans over two decades, he brings vast expertise to the industry.

The MWG Mining group was formed by Wechsel with the support of former Australian Rugby League captain Darren Lockyer as a long-term business partner. Fellow Executive Director, Grant Arnold, later joined the Mining Pro business in 2021.

AND

“IN ADDITION TO MINING PRO’S ORGANIC GROWTH OVER THE LAST THREE YEARS, WE ARE ALSO CONSIDERING A NUMBER OF ACQUISITIONS TO FURTHER BOLSTER OUR SERVICE OFFERING FOR OUR CLIENTS”

– GRANT WESCHEL, EXECUTIVE DIRECTOR, MINING PRO

Mining Pro likewise benefits from Wechsel’s wealth of global experience in the industry and years of providing services to the world’s largest mining companies. He now has broader experience in junior

mining, exploration, and capital finance markets, which has given him a comprehensive understanding of all aspects of the mining industry.

“Four years ago, I returned to Australia after living in Singapore and

saw an opportunity in the market to provide a specific range of mining services run professionally by experienced industry executives,” reveals Wechsel.

Despite only being established in 2020, Mining Pro is a rapidly growing mining services company that has proven itself on various projects across QLD, New South Wales (NSW), and Western Australia (WA).

The company operates throughout the country and partners with key mining clients in the coal and iron ore industry. With over 700 fulltime employees, it is committed to providing diversified mining services to its clients that add value and improve the overall operation.

OPERATIONS AND OPPORTUNITIES

Wechsel introduces Mining Pro as a concept built on a true partnership with clients, allowing its capability to continue to expand.

“We are involved at every stage of the mining lifecycle, whether it’s an owner’s team or a set scope of work on the mine site,” he clarifies.

Mining Pro specialises in providing a range of services, including site services and maintenance, as well as operating production fleets or entire mine sites. The company is primarily focused on serving the coal industry on the east coast of Australia, but it is also expanding its services to the WA iron ore industry.

Iron ore mining in WA is increasing, with the bulk of production coming from the Pilbara region. However, mines are also located in the Mid West, Kimberly, and Wheatbelt regions.

To capitalise on the opportunity, Mining Pro ensures it has the best team on board with significant experience.

“Operationally, we are led by specialist directors and senior management who have long careers in the areas in which they work,

Grant Weschel, Executive Director, Mining Pro

including mining production, services, contracting, employee relations, and health and safety,” Wechsel outlines.

The success of Mining Pro is buoyed by the fact that coal mining is expected to be the fastest-growing industry by 2030.

“As we have grown at such a quick rate, I am currently focused on delivering unique operating solutions for clients and investment partners across various commodities with a strong focus on coal.

“We partner with the mine owner or incoming investors to operate the asset as safely, efficiently, and costeffectively as possible, with flexibility and choice in the model we agree on,” divulges Wechsel.

Indeed, strategic alliances help to facilitate operational excellence and sustainability, which are ever-present issues within the mining industry.

AN INDUSTRY OF IMPORTANCE

The mining industry is as critical as ever to Australia. It is the backbone of the economy, and bulk mining commodities such as coal and iron ore play a crucial role in socioeconomic development.

“It is an exciting industry to be involved in, and I am happy to support it however I can. I host an annual coal industry event in Brisbane each year, presented by Mining Pro. The idea behind the event is a simple one – to get the whole sector together and openly discuss current trends and

THE MINING INDUSTRY IN AUSTRALIA

Australia remains one of the most important countries for the mining industry, hosting significant mineral resources and playing a key role in the production of most commodities. It has long been a cornerstone of the Australian economy, and today, it remains one of the country’s most established sectors.

WA accounts for the majority of total iron ore production in Australia, which is also one of the world’s leading exporters of coal. Indeed, there are over 350 operating mine sites across

topics in the coal industry,” Wechsel enthuses.

As a privately owned and founded company, it was easier for Mining Pro to step up to the plate and host the event on behalf of the industry without any restrictions from shareholders, funders, or third parties.

the country, one-third of which are located in WA; the other two major mining sites are in QLD and NSW.

Mining became more mainstream in Australia in the 1850s with the discovery of gold. Previously, European settlement saw minerals being produced on a large scale following the discovery of coal. Lead became the first metal to be mined, with copper following soon after. Australia is the world’s largest producer of lithium and amongst the top five globally for gold, iron ore, zinc, lead, and nickel production.

largest uranium stores and the fourth-largest black coal

DURACK OCCUPATIONAL MEDICINE

The beginning

Dr Doug Morison undertook his basic and advanced medical training in the beautiful south-west of England, before fulfilling a childhood dream of moving to Australia after becoming a GP and working for several years in the UK.

Dr Doug Morison

He arrived here in Brisbane in 2015 and immediately felt like it was home. Initially working as a GP he took an interest in Occupational Medicine and over the course of the last eight years has built and led the Durack Occupational Medicine team.

He has achieved further training and qualifications in Occupational Medicine, which is now his main focus.

He still does some general GP work to keep his skills up, but his passion is OccMed and especially now, in Mining related medicine. He is an AMA and very proud to provide an end-to-end service that is second to none.

Who we are

Durack Occupational Medicine is a medical service providing a wide range of high quality workplace and pre-employment medicals across a wide range of industries. We are conveniently located in South-West Brisbane at the crossroads of several main arterial road networks.

We pride ourselves in a swift and excellent service, with quality, safety and great communication at our heart.

What do we do?

• Pre-employment medicals across all industries.

• QLD CMWHS (including AMA service)

• We are an accredited Spirometry practice.

• QLD Respiratory Health Surveillance MMQ.

• NSW Order 43 coal services.

• Transport and Heavy haulage.

• AHP Rail medicals

• DAME for Aviation medicals

• Q fever

• And more!

Testimonial

“Dr Morison and the staff at Durack Occupational Medicine have been the most caring and helpful medical team our company have used. Our company has been working with Durack for around 10 months as we needed extra support with having Q fever vaccinations and extra medical onboarding done as a part of our internal recruitment process. The Durack team went above and beyond to ensure that we had smooth processes and took the extra steps necessary to ensure that we had the right administration support to take the stress off our business. We would make bookings of up to 30 patients in one day, nothing we have ever asked for has been too hard and the support they give to our business never goes unnoticed. The whole team at Durack are second to none. I would highly recommend the Durack medical centre to any business that has any medical requirements. “

- Kandi Durance, Talent acquisition lead, JBS Dinmore

So, what do we do differently?

• Most medicals can be booked and seen within 72 hours.

Did you know?

Dr Morison is our lead Doctor and a qualified AMA. He is building relationships with some of the best Mining companies in Australia.

• Convenience - we carry out all aspects of the medical from Examination, audio, spirometry to functional under one roof, clients and workers alike find this very smooth. (The only short trip is to X-ray which is 5 minutes away by car).

• Communication is paramount to us, we will always keep you updated on the status of any medicals outstanding and our staff will never keep you waiting.

• Our turnaround times are fast.

• Our prices are extremely competitive.

• We focus on high quality and always have safety in mind.

• Highly experienced staff from reception through to the Doctors led by Dr Doug Morison.

• Drug and alcohol testing

Testimonial

“My company has utilised the services of Dr Doug and his team at Durack Occupational Medicine for over 10 years. In the field of Oc Medicine, Dr Doug not only knows his subject, supports our team with great service and a willingness to support our growing demand. Highly recommend”

- Gavin Dunwoodie, CEO, Products

“At Durack Occupational Medicine , booking appointments is a breeze! Their exceptional customer service and swift booking times made organizing our employees and mining medicals a seamless experience from start to finish. Highly recommended!”

Dr Doug went above and beyond to understand our business and have provided us with tailored medical service to meet our needs. Dr Doug’s knowledge and level of communication make him a valuable assest to our health and safety strategy. He is always available to talk through any medical result or workplace injury. I cannot recommend Dr Doug and his team at Durack Occupational Medicine high enough!’’

MINING PRO SERVICES

CONTRACTOR MANAGEMENT

• A structured engagement, mobilisation, and invoicing process for all subcontractors.

• Leading technology platforms to manage employees, processes, compliance, and reports on services.

• Central account management and monthly reporting.

• Optimal efficiency and effectiveness of site manning requirements.

SITE SUPPORT

• Open-cut site services teams for civil infrastructure and road maintenance, pumps and dewatering, minor works, and rehabilitation projects.

• Underground support services, including secondary support and outbye services.

• Wet and dry hire of ancillary, transport, and light vehicles.

The company is also an active member of the Queensland Resources Council (QRC) and supports several regional mining events and initiatives throughout Australia.

To the general public, however, coal has negative connotations and hasn’t been promoted broadly enough across QLD.

“The absence of knowledge is due to a lack of understanding, as the state’s premium metallurgical coal is the best in the world and a key component of the global demand for steel,” Wechsel points out.

This is evidenced by QLD accounting for around 90 percent of Australia’s metallurgical coal production from 2021 to 2022. The demand for the commodity is set to continue into 2024 and beyond as it is an essential ingredient for steel production, one of the most widely used building materials on the planet.

The mining industry’s contribution to QLD is impactful, supporting one in six jobs in the state’s economy. Furthermore, QRC works in close collaboration with member

companies to ensure a positive outcome for all.

APPROACHING ACQUISITIONS

To ensure Mining Pro’s future, the company is continually pursuing new ventures, and naturally, more projects require a larger workforce.

“In addition to Mining Pro’s organic growth over the last three years, we are also considering a number of acquisitions to further bolster our key service offering for our clients.

“The acquisitions are focused on

equipment hire, maintenance, and other mining service offerings that complement our current scope of work and further round out our capabilities to manage the whole-ofmine site operations for our clients,” imparts Wechsel.

Mining Pro is proud to have fostered an environment where strong performance and direct communication with its employees provide the best outcome for clients.

“Our approach to recruiting and retaining employees is focused on creating a culture of development and engagement,” explains Wechsel.

Empowering Businesses to Embrace Risk

We speak to Emjay Insurance Brokers about its enviable history and growth to provide industry-leading insurance solutions, expert risk advice, and first-class claims management to a vast range of high-risk industries. We were joined by one of Emjay’s directors, Christian Cuenca, to delve a bit deeper...

Firstly, could you introduce us to Emjay Insurance Brokers (Emjay) and provide an overview of its main products and services, locations, and client base?

Christian Cuenca, Senior Account Manager (CC): Emjay is one of Australia’s most respected privately and fully family-owned insurance brokers. We have been providing comprehensive insurance and risk management solutions to a variety of companies for more than 35 years.

Our team represents thousands of private and public businesses across a range of high-risk industries such as mining, construction, energy, manufacturing, and life sciences.

At Emjay, we pride ourselves on our comprehensive array of commercial insurance solutions, which can be tailored specifically to the mining industry. Whether you’re involved in surface or underground mining operations in either hard or soft rock mines, we have experience in providing a wide range of essential insurance products designed to safeguard your business and mitigate your exposures.

Whether you require insurance for your property assets or plant and equipment/motor fleet, or be it your public and products liability coverage, directors’ and officers’ insurance, statutory liability, cyber liability, or even workers’ compensation services, our mining industry expertise allows us to offer the best possible solutions from the widest range of underwriting markets to meet your unique challenges.

Ultimately, it is our four decades of experience that we leverage to enable our clients and partners to embrace risk.

Could you outline Emjay’s mission, values, and ethos that underline the company’s insurance services? Does the same apply to its risk management solutions?

CC: Through our values of accountability, authenticity, empathy, and curiosity, our mission is to empower ambitious businesses to embrace risk, smart risk, informed risk, the risk to grow.

At the end of the day, insurance is nothing more than a promise, therefore, when it comes to promises, trust is everything. That’s why, rather than talking about the trust in our services, we guarantee it.

If for any reason our promises are not met after following our written advice, Emjay will refund its clients’ fees at the next renewal and continue to support them to find the resolution of any outstanding matters.

As a company that prides itself on helping its clients understand risk, how does Emjay empower them to grow and evolve?

CC: We fundamentally believe risk is good and that it should be embraced, not avoided; taking risks is the only way to grow and evolve for the future.

Therefore, understanding risk is key to having the best insurance possible. To support clients in this manner, we provide the Emjay 360° Risk Audit, a comprehensive assessment conducted to evaluate the critical risk areas within a business. This involves examining the potential issues associated with the key elements of a client’s operations, from people and contractor risks to processes and operational exposures, to a review of contractual and

statutory obligations, as well as analysis of the dynamic landscape of cybersecurity threats.

Our Emjay 360° Risk Audit can be broken down into the following four areas:

People – Examining risks associated with a client’s workforce, including contractor management and induction protocols, adherence to safety requirements and frameworks, and review of the potential hazards inherent in mining activities. The audit focuses on mitigating risks of accidents, injuries, and health hazards faced by mining contractors, operators, and mine owners.

Processes – Analysing the efficiency, effectiveness, and resilience of operational processes within an organisation. It includes identifying bottlenecks, vulnerabilities, and points of failure that could lead to disruptions or financial losses.

Contractual and statutory obligations – Ensuring compliance with legal requirements, industry standards, and contractual agreements. It involves assessing the business’s adherence to regulations, contractual terms, and obligations to stakeholders, suppliers, and customers.

Cybersecurity landscape – Given the increasing prevalence of cyber threats, this component examines an organisation’s susceptibility to cyberattacks, data breaches, and information security infringements. It also involves evaluating the effectiveness of cybersecurity measures, data protection protocols, and incident response plans.

As the first step we take with each client, the Emjay 360° Risk Audit is a process that captures decades of experience and puts it to work for your business. It means we know and protect clients more efficiently from the very beginning.

Finally, could you tell us more about Emjay’s workers’ compensation team, and the important role that it plays within the company?

CC: Our specialty workers’ compensation team plays a vital role in ensuring the well-being of our clients employees and the sustainability of their operations in the mining industry.

For example, one of our clients is a major service provider to the underground mining industry in Australia. During their proud 30-year history, they have worked on projects across the country, requiring them to operate under the different workers’ compensation frameworks of the various states.

For over a decade, Emjay has provided professional advice and support for all their workers’ compensation insurance matters and the management of injured employees.

In a recent testimonial given by the client, one of our Senior Workers’ Compensation Account Managers was quoted as “being a constant source of invaluable assistance and industry expertise throughout our time of service, working closely with the client’s Return to Work Coordinator and Safety Manager to manage claims proactively and provide advice regarding complex cases, where required.”

See further commentary direct from the client below: “Craig’s thorough understanding of our business and the challenges inherent to the underground mining industry ensure that PYBAR gains the maximum benefit from the relevant workers’ compensation insurance scheme and the associated processes.

“He assists with policy renewal negotiations to obtain the best premiums for our business and participates in monthly claim reviews with each of our insurers, as well as a fortnightly internal review. Craig shares his knowledge and experience to coach and mentor new employees and is always available when required.

“We consider Craig and Emjay an integral part of our injury management team and have grown a strong partnership with the company over the years. We have no hesitation in recommending Emjay to prospective clients and look forward to continuing our relationship into the future.”

Mining Industry Specialists

Emjay is one of Australia’s most respected privately and fully family-owned insurance brokers. We have been providing comprehensive insurance and risk management solutions to a variety of businesses for more than 35 years.

From day one, our mission has been to partner with our clients to protect their businesses by providing smart insurance solutions, expert risk advice and first-class claims management.

Our team represents thousands of private and public businesses across a range of high-risk industries. We leverage our local and global strategic partnerships to access the best insurance products on the market to tailor a solution to suit your needs.

Fundamentally, at Emjay we believe that risk isn’t a bad thing. Without risk, there’s no room for your business to grow and evolve. So we’re here to empower you to embrace risk. Smart risk. Informed risk. The risk to grow.

www.emjayib.com.au

Level 19, 227 Elizabeth Street Sydney, NSW 2000 Australia

Tel: 02 9796 0400

Fax: 02 9790 7017

Email: info@emjayib.com.au

How We Can Help

The key to being properly insured is understanding risk. Our Emjay 360º Risk Audit assesses the critical risk areas across your business, from people to processes, contractual and statutory obligations right through to the ever-evolving cyber landscape.

It’s a process that captures decades of experience and puts it to work for your business; it’s where we start with every client. It means we know you better and protect you better, right from the start.

We’re offering our Mining Outlook/APAC Outlook partners a complementary audit – simply mention the fact you saw our piece in these publications, and we will provide you with a comprehensive review of your current programme at no upfront cost.

Risk Management Services

The company is committed to developing careers in teams managed by experienced leaders, from whom they receive regular guidance and support.

Drawing upon its solid reputation and well-established presence in the industry, Mining Pro consistently attracts top-tier individuals who are seeking long-term careers in a workplace where they feel supported, motivated, and valued.

“Our commitment lies in providing long-term permanent employment opportunities and providing operational training and development programmes to assist in advancing our employees’ mining careers,” he expands.

Many people find the prospect of being part of a dynamic force shaping the future of mining appealing, and Mining Pro certainly values longterm employment and workforce investment.

“Our employees work with

“WE PARTNER WITH THE MINE OWNER OR INCOMING INVESTORS TO OPERATE THE ASSET AS SAFELY, EFFICIENTLY, AND COST-EFFECTIVELY AS POSSIBLE, WITH FLEXIBILITY AND CHOICE IN THE MODEL WE AGREE ON”

– GRANT WESCHEL, EXECUTIVE DIRECTOR, MINING PRO

management to ensure they are treated as valued team members. We have worked to create a safe, productive environment for our employees,” states Wechsel.

“A key component of our performance culture has been implementing appropriate incentive schemes for our teams that focus on people and production performance metrics to ensure that our employees are recognised and rewarded for their contribution to our company’s on-site performance,” Wechsel announces.

CONTINUING THE JOURNEY

Mining Pro holds key supplier relationships across Australia which supports the company and its teams to operate on-site.

From logistics, medical, and human resources (HR) service providers to key equipment and vehicle suppliers, Mining Pro engages with a range of companies, from small, local providers to large-scale international original equipment manufacturers (OEMs).

“We have a majority Indigenousowned supplier that also provides

mine-spec vehicles and other services to the rest of the MWG Mining group,” shares Wechsel.

Mining is the lifeblood of many of the communities in which the company operates, as well as the wider Australian landscape.

“The industry offers real jobs with good salaries and conditions, but it also has a range of other economic benefits at a federal, state, and local level.

“Furthermore, the company contributes to local communities by sponsoring mining industry and

THE MINING PRO MODEL

BUILT ON:

EXPERIENCE – A detailed understanding and first-hand experience of operations in the mining industry.

RESPONSIBILITY – Taking responsibility for the operational leadership, safety, and management of its teams.

CERTAINTY – Delivery of agreed outcomes for clients that add value to their businesses.

CAN INCLUDE:

SUPERVISED CREWS – The company’s crews include highly skilled operators and operational leaders.

WHOLE-OF-MINE PROJECT TEAMS – Mining Pro engages the mine’s operation teams, support personnel, logistics, and other site services.

PARTNERING WITH EQUIPMENT

SUPPLIERS – To provide ultra-class and ancillary equipment for mining operations.

Indigenous engagement initiatives annually. We also attend a range of local events and collaborate with our clients on sponsored events.”

Whether for an existing operating mine or a new greenfield operation coming into production, Mining Pro partners with mine owners to deliver on the day-to-day operations of the mine site.

“Working specifically with coal mining companies to manage operations on-site, our leadership and site teams execute operational mining plans that allow our client partners to focus on running safe, productive, and profitable mines,” Wechsel prides.

Mining Pro’s work scope at current projects includes supervised production crews with supporting project management teams, wholeof-mine site services to manage production, maintenance, logistics, and much more.

The company is currently working with a number of key mining clients, including Coronado Global Resources, Stanmore Resources, and Peabody Energy.

“Our priorities for 2024 are to continue to grow our teams and expand the quality services we are providing to the mining industry. We have already been ramping up several new projects and expect to add over 300 more permanent jobs throughout the year across our businesses.

“If we continue to provide safe and productive services to our clients, I have no doubt it will be a successful year,” Wechsel concludes.

Tel: (07) 3063 1414

info@miningpro.com.au miningpro.com.au

SAFETY, RELIABILITY, PRODUCTIVITY

Serving both underground and surface mining entities, MASPRO provides unmatched engineering and design solutions that surpass industry standards. We learn more about the company with CEO and Founder, Greg Kennard Writer: Lucy Pilgrim | Project Manager: Eddie Clinton

The Australian mining industry has faced continuous fluctuation in recent years due to the alternating prices of nickel and other base metals.

This has encouraged organisations across the country to pay closer attention to the changes in mining demands and adjust their operations accordingly.

“The mining industry is very dynamic. We might win a contract with a new company, and then suddenly, the price of nickel drops and the mine is put into a status of maintenance and repair,” introduces Greg Kennard, CEO and Founder of MASPRO, an engineering specialist business based in New South Wales (NSW).

“On the flip side, we see other commodities increase in price, which means there’s a growing demand for mining sites that will produce lots of a particular base metal.”

MASPRO’s perseverance and expertise in tackling these challenges have resulted in it becoming the

go-to problem solver for any mining equipment needs across Australia and beyond, providing solutions and upgraded parts for both underground and surface mining.

“A key part of our offering is to be able to take a problem, engineer a solution, manufacture the product, control the quality, then strategically deliver the solution to our whole client base,” surmises Kennard.

AN ENGINEER IN THE MAKING

The dedication to finding a solution was instilled into Kennard from a young age as he worked with his father in his machine shop business.

“My father had a machine shop and tool room that did maintenance repairs and a small amount of subcontractor work. Once I left school, I became interested in expanding what the shop was already doing,” Kennard recalls.

With this in mind, Kennard and his father reached out to the regional market to garner a greater

APAC OUTLOOK: HOW DO YOU TRY TO EMPOWER YOUR STAFF AND RECOGNISE THEIR CONTRIBUTIONS?

GREG KENNARD, CEO AND FOUNDER: “Without people, you don’t have a business, so it’s important that you bring them along for the journey. One of our key focuses last year and going into 2024 is to build a solid culture that people want to work in.

“We really want to instil an owner’s mindset into our employees and have a high-performing team. Therefore, we need to understand what our key values are and live and breathe them, so we are a close-knit unit.

“We also recognise the individual efforts of our staff throughout the company. I personally go and speak to our employees about what’s working and what’s not, and formulate solutions from their feedback to show that they are valued.

“As such, building a high-performance culture is not easy, but it’s necessary in today’s world.”

understanding of local operations. Subsequently, MASPRO realised there was an opportunity with a mining company located only 60 kilometres (km) from the company’s location in Condobolin, NSW.

The project required the reverse engineering of the rotation equipment in an Atlas Copco Cop 1238 drifter, as well as the re-manufacturing and improvement of various other parts. To achieve this, MASPRO spent some time investigating the equipment and discussing it with neighbouring organisations to devise the best way to recreate the required components.

“In the end, we eventually came up with a design and sent it back to the mine site, where it performed very well.

“At this point, we realised that the mining industry was a great opportunity for us to explore what else was out there in terms of spare parts supply. Subsequently, MASPRO grew out of that experience,” adds Kennard.

“A KEY PART OF OUR OFFERING IS TO BE ABLE TO TAKE A PROBLEM, ENGINEER A SOLUTION, MANUFACTURE THE PRODUCT, CONTROL THE QUALITY, THEN STRATEGICALLY DELIVER THE SOLUTION TO OUR WHOLE CLIENT BASE”

– GREG KENNARD, CEO AND FOUNDER, MASPRO

After bringing on board his two brothers, the company has steadily increased to over 100 people and now has a developing presence across Western Australia (WA).

IN-HOUSE PROBLEM SOLVERS

Alongside MASPRO’s offices in Condobolin, it also has a significant manufacturing site at Wetherill Park in Sydney, sitting at 2,200 square metres (sqm).

Meanwhile, the company also possesses warehouses, as well as a

sales and marketing office in Perth.

Each state-of-the-art manufacturing facility produces re-engineered parts for an extensive list of clients across Australia, Africa, Canada, the US, and Asia.

“Despite their high quality, a lot of machines used in the industry are not specifically designed to mine harsh environments like that of Australia.

“We understand the pain points and offer an engineered solution,” divulges Kennard.

Additionally, the company’s

in-house engineering, design, manufacturing, and quality control capabilities place it a cut above the rest, as unlike other organisations that exclusively design and produce prototypes, MASPRO goes the extra mile by manufacturing high-quality products on time.

Moreover, the business strives to keep ahead of technological trends with the most up-to-date parts, components, and assemblies. MASPRO also works closely with suppliers to understand mining trends in any given space, which can subsequently be applied to its manufacturing strategy.

Thirdly, being able to produce an exceptional product at the lowest cost of ownership is essential to the company’s differentiation.

AN INNOVATIVE APPROACH

MASPRO has undertaken a range of upgrading projects across Australia, including the creation of a redesigned development drill.

“A lot of mining equipment is leveraged outside the scope of what it was originally designed for. In this particular case, these underground development drills were made for tunnelling, however, in the harsh environments of

MASPRO AT A GLANCE

16+ years serving critical mining and underground operations worldwide.

80+ full-time engineering and production experts with decades of experience.

FIVE locations across Australia in both metropolitan and regional centres.

300+ satisfied clients.

26,000 orders manufactured and delivered.

Australia, they are often used for bolting, thus exceeding the machinery’s capabilities,” Kennard explains.

As this causes major wear and tear on the components, MASPRO therefore completely redesigned the equipment, from the carrier to the fleet rail, whilst also offering an upgraded version of the drill’s SB60 boom.

This allows machine operators to conduct work in a safer manner whilst increasing the reliability and productivity of its equipment.

The company also recently redesigned a drilling rotating head so that it could operate in very rough and broken ground.

The standard machinery from the original equipment manufacturer (OEM) only had a service life of 200 hours, a major decrease from the expected time of 6,000 hours. This, in turn, caused many operator problems due to difficult ground conditions.

“After experimenting with different

Val Serrano, Production Supervisor

versions, the engineers got together to eventually design a simple solution in the form of an accessible kit that can be used to stop operations failing catastrophically,” Kennard tells us.

As a result of the devised kit, the client’s equipment service hours increased from 200 to 12,000.

We began by distributing carbon steel and steadily widened our portfolio to include plate processing, coil processing, stainless steels, engineering steels and aluminium.

Today the diversity of products we offer, and the geographic spread of our operations means Vulcan has become a key supplier to the Australasian economy. We have 69 warehousing, manufacturing, and processing facilities throughout Australia and New Zealand. Our sustained growth is the product of superior service and dedication to continuously improving every facet of our business.

Engineering Steels Capabilities:

“We were so proud of the solution we provided that we now offer this kit across the industry to all our clients,” adds Kennard.

Looking at other areas of MASPRO, the company’s sales team assesses mining projects on-site, whether it be travelling to a rock or coal face, to understand the pain points of a particular project.

This hands-on approach means that the business consistently has project redesigns and upgrades in the pipeline, providing opportunities for the engineering team to come up with increasingly innovative solutions.

STAYING AHEAD OF THE CURVE

With two major manufacturing facilities, MASPRO has heavily invested in newer technology, state-of-the-art equipment, and the upskilling of its people.

Therefore, its next phase of growth is to have a polished sales team.

“We are restructuring the

“BUILDING A HIGH-PERFORMANCE CULTURE IS NOT EASY, BUT IT’S NECESSARY IN TODAY’S WORLD”

– GREG KENNARD, CEO AND FOUNDER, MASPRO

department to inject fresh talent, such as business development managers and product support specialists.”

Alongside a comprehensive internal strategy, MASPRO’s suppliers are also key to its upward trajectory, working with partners across Europe.

“We partner with our customers; it’s important to understand their needs and work closely with them so that we can respond to any challenges accordingly.”

On the other hand, its purpose-built distribution centre in Condobolin, NSW moves products quickly and efficiently to strategic locations across the country in Sydney, Perth, and Mount Isa.

“The expectation in the mining industry is that parts are delivered on-site within a week, so we’ve worked closely with suppliers and transport companies to ensure that we can deliver on that promise,” Kennard adds.

So much so, that one of MASPRO’s core key performance indicators (KPIs) is shipped in-full, on-time (SIFOT), which is something the company monitors closely.

Furthermore, when considering corporate social responsibility (CSR) practices, MASPRO looks to its suppliers to ensure they are sourcing products sustainably.

In this way, the company places

great efforts towards reducing its carbon footprint where it can. For instance, the business has made alterations to its operations by introducing solar panels, whilst a number of other initiatives are in the pipeline, including local community support work.

“We understand our community’s needs, so being able to support them where we can is important to us, such as creating job opportunities and supporting local charities and industry organisations.”

GOING GLOBAL

MASPRO has significant growth targets in its reach, such as becoming a supplier of critical and upgraded parts for the mining industry.

“We’ve done a lot in the previous years to get us into a position where we can really execute our strategic goals. Part of that is our new product development, which will contribute to revenue growth.”

When partnering with clients, MASPRO’s brand awareness and marketing strategy going forward will be to increase the number of Tier 1 miners that it works with, both onshore and offshore.

These activities are supported by the NSW government’s Going Global

•

•

•

•

•

•

•

Program, which has introduced an initiative that supports the global expansion of mining companies.

Particularly MASPRO is currently looking to expand into the Canadian market, in particular.

“The NSW government is supporting us to understand how the Canadian market operates, and we’ll be attending the Canadian Institute of Mining, Metallurgy, and Petroleum (CIM) tradeshow in Vancouver in May, where we will showcase who we are and what we do,” concludes Kennard.

Further afield, MASPRO is also seeking other growth opportunities in Southeast Asia and Africa, operating across a number of different fronts.

Tel: 1800 704 363 sales@maspro.com.au www.maspro.com.au

Martin Kennard, Sales Director

The global resource for supply chain professionals and organisations

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As supply chain organisations worldwide confront unprecedented change, embracing technological innovations and incorporating critical environmental sustainability agendas, now more than ever is the time to showcase the strides being taken in this dynamic sector.

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Through this compelling new venture, we foreground the movers and shakers of the industry. To participate as a featured company and join us in this exciting endeavour, contact one of our Project Managers today.

PIONEERS OF THE SKIES

With a proud heritage, Philippine Airlines continues to forge a path of innovation and customer-centric service with Captain Stanley Ng at the helm; the President and COO discusses plans, pilots, and progress

Writer: Rachel Carr | Project Manager: Taylor Green

As an archipelago consisting of 7,641 islands and islets, the Philippines is a Southeast Asian nation located in the west of the Pacific Ocean, off the coast of Vietnam.

Over eight decades ago, it became apparent the country needed air transport not only to facilitate economic growth and development but also to link the chain of subcontinental land to the rest of the world with the fastest mode of connectivity.

As a true industry pioneer and flag carrier, Philippine Airlines (PAL) was the first commercial airline in Asia and is currently the Philippines’ only fullservice network airline.

Now headquartered at the Lucio K. Tan. Jr. Centre in Pasay, PAL is easily

identifiable by its logo, which comprises two red and blue sail triangles with an eight-rayed yellow sunburst.

During the COVID-19 pandemic, PAL flight crew wore unique and functional protective gear specially designed by Filipino couturier Edwin Tan that featured the colours of the airline, which are also a nod the flag of the Philippines.

The company’s origins date back to 1931 when visionary entrepreneur Andres Soriano founded the Philippine Aerial Taxi Company. However, he closed the fledgling aviation firm in 1939 and replaced it with PAL a few years later.

Braving the imminence of war, PAL began with an inaugural flight from Manila to Baguio on March 15th, 1941, carrying only five passengers.

Today, PAL operates a fleet of Boeing, Airbus, and De Havilland aircraft, providing scheduled non-stop

Captain Stanley Ng, President and COO

flights from its hubs in Manila, Cebu, Clark, and Davao to 33 other destinations within the Philippines. Additionally, it offers flights to 39 other destinations in Asia, North America, Australia, and the Middle East.

PAL’s network includes islandhopping flights to fabulous beach resort destinations, high-tech hubs, eco-tourism havens, and ultralong-haul transpacific flights linking Southeast Asia to the US mainland – Los Angeles, San Francisco, and JFK Airport in New York, and Canada, namely Vancouver and Toronto.

“We are known for our warm and gracious service anchored in ‘Buong Pusong Alaga’, meaning wholehearted care, which embodies Filipino hospitality at its best,”

“BY HELPING TO ENSURE THAT HIGHLY ESSENTIAL GOODS REACH INTENDED MARKETS, WE KEEP SUPPLY CHAINS MOVING, WHICH HELPS THE ECONOMY”

– CAPTAIN STANLEY NG, PRESIDENT AND COO, PHILIPPINE AIRLINES

explains Captain Stanley Ng, President and COO of PAL.

“PAL takes pride in supporting the global economy by providing air cargo and charter services while also fulfilling the travel needs of overseas Filipinos, businesspeople, tourists, and families from all around the world. We consider it a privilege to have been given this opportunity to serve, and feel honoured to do so,” he continues.

NAVIGATING A CAREER PATH

Captain Ng assumed the role of PAL’s president in 2022 after holding various positions in Flight Operations, including Head of PAL’s Operations Group and Chief Pilot of the Airbus A320 fleet.

Soon after taking up his prestigious post, he became part of a significant, special moment in history. He had the privilege of captaining a flight

Captain Stanley Ng, President and COO

A

1940s – At the dawn of the aviation age, a fledgling airline began its journey just as World War II in the Pacific theatre reached the Philippines. Determined to serve its battered nation, PAL’s fleet joined in the war effort. When it was over, the airline took on the mission of rebuilding the country through a growing network of routes across the islands and beyond.

1950s – As the world was recovering from World War II, Filipino trade grew, and the airline’s network expanded from Manila to as far east as London and as far west as San Francisco, spanning two-thirds of the world.

1960s – PAL joined the age of the jet-powered aircraft and re-established its mission to link the Philippines to the world after the government suspended international flights halfway through the previous decade.

1970s – More routes were introduced to ensure Manila became a crossroads of Asia and a gateway between the East and West. In 1974, a merger made PAL the sole flag carrier of the Philippines, and it acquired its first widebody aircraft, the McDonnell Douglas DC-10.

1980s – The passenger experience was elevated with the introduction of the Boeing 747 for transpacific and European services, and the twinjet Airbus A300 for regional services. The carrier continues to modernise its domestic fleet today with Fokker50s, Shorts SD 360s, and Boeing 737s.

1990s – PAL was returned to private hands, and in its push to modernise, it ordered state-of-the-art aircraft, including Boeing’s longer-range 747-400s and a family of Airbus A330s, A340s, and A320s.

2000s – The airline restored routes, rebuilt its secondary hub in Cebu, reintroduced turboprop services through PAL Express, and accepted its first long-haul twinjet, the Boeing 777-300ER.

2010s – PAL enhanced its offerings with new transpolar routings for non-stop flights to the east coast of North America, revived its Middle Eastern services, and introduced more advanced De Haviland Dash 8-400s for inter-island flights, as well as Airbus A350-900s and A321neos for international routes.

SHORT-HAUL HISTORY OF PAL

Integrity, excellence, and success are the cornerstones of Lufthansa Technik Philippines, where we ensure safety and reliability for our customers.

Lufthansa Technik Philippines’ extensive portfolio of MRO operations strengthens your supply chain and maximizes support, allowing you to reach new heights with ease.

Execllence in Motion

for the President of the Philippines, Ferdinand “Bongbong” R. Marcos Jr., who was on a mission for the nation.

As the first active pilot to serve as the flag carrier’s top executive since the 1960s, Captain Ng ascended to the PAL presidency after an esteemed 18-year career with the airline.

“Before my time as a pilot, I was a customer service agent at Manila Airport, which provided me with an insight into how PAL interacts with customers at the heart of its operations,” he recalls.

After joining the airline, he underwent his Ab Initio Cadet Pilot training at the PAL Aviation School and joined the pilot roster as a Second Officer in 2006. Subsequently, he rose through the ranks and served as Chief Pilot of the PAL Airbus A320/A321 fleet.

“Everything I have experienced has helped me hone our vision for PAL and enable it to transform itself into a reliable and profitable flag carrier that Filipinos can be truly proud of.

“Our goal is to differentiate the company from other industry players, locally and internationally, through our route network of non-stop flights to major global markets, the

PAL FOUNDATION

“BY HELPING TO ENSURE THAT HIGHLY ESSENTIAL GOODS REACH INTENDED MARKETS, WE KEEP SUPPLY CHAINS MOVING, WHICH HELPS THE ECONOMY”

– CAPTAIN STANLEY NG, PRESIDENT AND COO, PHILIPPINE AIRLINES

The PAL Foundation was established in 1992 as the corporate social responsibility (CSR) arm of Asia’s first airline. The foundation aims to leverage PAL’s airlift capacity to contribute to social welfare development and promote environmental sustainability. This includes providing assistance to marginalised sectors, aiding in disaster relief efforts, and supporting environmental conservation initiatives.

PAL is fully committed to sustainable development and investing in the Filipino people. The company places great importance on the well-being of its customers, employees, the environment, and the community at large.

Its vision to uplift the welfare of communities connected by the PAL network, and its mission to pursue social welfare programmes that assist marginalised individuals and sectors of society, utilises the national flag carrier’s airlift capacity and other resources to deliver aid, transport medical patients, promote Filipino excellence in sports and culture, safeguard the environment, and support the needs of communities served by PAL.

acquisition of latest-generation aircraft, and our service innovations,” Captain Ng reports.

PAL has always led the trend in the aviation industry and continues to do so. Aside from its young, modern fleet and state-of-the-art facilities, it also has one of the most extensive computer systems and radio communications networks in the Philippines.

“Our mission is to build a strong base of dynamic and driven employees who can effectively represent and promote the PAL ethos of quality Filipino service. We are currently focused on implementing digitalisation initiatives that will revolutionise customer service and engagement,” Captain Ng shares enthusiastically.

A DYNAMIC DELIVERY

Alongside commercial passengers, PAL supports the global economy with air cargo through its port-todoor service.

“Our airline offers direct flights to major global markets in North America, Australia, the Middle East, and all over Asia, making us the top choice for the Philippine economy.

“Thus, we have the capability to address specific freight transport requirements of various sectors. We are able to utilise our cargo space to transport goods throughout the Philippines and the rest of the world,” Captain Ng informs us.

In addition to the usual freight service, PAL has introduced rapid handling of urgent shipment (RHUSH), the fastest way to ship domestically or overseas. Advantages include the highest cargo loading priority, guaranteed space, and fast acceptance and release time.

“We regularly carry essential goods such as e-commerce, vaccines, medical supplies, tissue samples and organs to save lives, and perishable cargo such as fruits, vegetables, marine, and meat products. Additionally, we carry live animals on our ventilated aircraft, and furry family members in accordance

PAL FOUNDATION PROGRAMMES AND ACTIVITIES

MEDICAL TRAVEL GRANT – Partnering with healthcare organisations to help transport patients with serious medical conditions, along with their escorts, to cities in the Philippines or abroad where they can be given the necessary medical treatment at specialised hospitals. The foundation also transports medical volunteers on missions to serve disadvantaged communities throughout the Philippines.

HUMANITARIAN CARGO GRANT – Helping to facilitate the airlift of relief goods and essential supplies to assist disaster-stricken and marginalised communities.

DISASTER RESPONSE – Assisting the rescue, relief, and rebuilding efforts of communities affected by disasters such as typhoons, earthquakes, and oil spills.

REPRESENT PINOY – Granting travel assistance to underprivileged but outstanding Filipinos who represent the country in global competitions in the fields of sports, arts, and academics.

MABUHAY MILES WITH A MISSION – Helping generous PAL Mabuhay Miles members donate unused flight miles to support the foundation’s advocacies and programmes.

OUTREACH TO UNDERSERVED COMMUNITIES – Organising activities that provide assistance to underserved communities and sectors, including support for underprivileged children, the elderly, and people with disabilities through livelihood programmes, material donations, and other initiatives.

ENVIRONMENTAL AWARENESS – Protecting the environment by supporting programmes for the conservation of forests and marine biodiversity.

COVID-19 PANDEMIC ASSISTANCE – Organising initiatives to help alleviate the effects of the COVID-19 pandemic on vulnerable sectors.

Creating Connected Inflight Experiences for Today and the Future

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The IFE system with a focus on sustainability. Consisting of an innovative new lightweight DC power system and MiniLED displays for premium cabins.

RAVE OS Open Platform

Allows third party developers or airlines to autonomously build and deploy applications that will run on RAVE OS.

RAVE Cloud Services

Over the Air Distribution developed in conjunction with Amazon Web Services (AWS) + Edge Cloud Technology for large scale processing and data storage onboard.

with live animal regulations (LARs).

“We also transport human remains, and during the COVID-19 pandemic, we arranged dedicated, specific flights to carry the remains of overseas Filipinos who had passed away in foreign countries. Additionally, we use Manila as a transit hub for cargo destined for other countries,” details Captain Ng.

Naturally, PAL must adhere to strict International Air Transport Association (IATA) guidelines when transporting the recently deceased, and the airline carries out the task with the utmost respect. Furthermore, the cabin crew had protective gear incorporated into their uniforms to carry out the repatriation flights in the wake of the COVID-19 pandemic crisis.

“By helping to ensure that highly essential goods reach intended markets, we keep supply chains moving, which helps the economy,” he declares.

THE CONSUMMATE CREW

Safety is paramount to PAL and its sister company, PAL Express (PALex). To ensure cabin crew are well-equipped to perform their duties, training is completed in-house, and the In-Flight Services Training (IFST) Division handles the requirements so

“WE ARE KNOWN FOR OUR WARM AND GRACIOUS SERVICE ANCHORED IN ‘BUONG PUSONG ALAGA’, MEANING WHOLEHEARTED CARE, WHICH EMBODIES FILIPINO HOSPITALITY AT ITS BEST”

– CAPTAIN STANLEY NG, PRESIDENT AND COO, PHILIPPINE AIRLINES

that the team receives the necessary knowledge, skills, values, and attitudes (KSVA) to perform tasks effectively.

When selecting new employees, PAL seeks individuals with specific skill sets to represent the company’s values and exceed customer expectations. Captain Ng encourages team members to assert themselves and bring fresh perspectives to their work.

“I value courage and the ability to speak one’s mind when the situation calls for it, along with introducing new ideas and ways of doing things.

“I admire individuals who put forth their utmost effort to complete a task, learn from their errors, and progress forward, developing their skills in the process. The honing of one’s abilities is a product of an individual’s concentration and resolve, together with the support of their work

environment, tools, and resources.”

As part of the company’s innovation efforts, PAL has invested in a virtual reality (VR) training programme. This is a first of its kind in Filipino aviation, developed in collaboration with a local start-up and the Civil Aviation Authority of the Philippines (CAAP).

The programme offers an immersive experience that improves learning and service standards, resulting in higher retention rates. Moreover, the interactive and engaging nature of the training makes it more fun to participate in.

Indeed, Captain Ng adopts an open and inclusive approach to leadership, where ideas are explored, and mistakes are seen as learning opportunities.

“As leaders, we must acknowledge the skills of our team members and collaborate with them towards a common goal or vision. We should

LAUNCH OF MANILLA-SEATTLE FLIGHT ROUTE

PAL is proud to be the first airline to directly link the Philippines and the Pacific Northwest area in the US, with continuous flights between Manila and Seattle commencing from October 2024.

Seattle marks PAL’s sixth location in the country, operating the largest network of non-stop flights from the Philippines to the US, also jetting off to Los Angeles, San Francisco, New York, Honolulu, and Guam.

The direct flights from Seattle and the wider region will help stimulate business and leisure travel in Manila, as over 9,000 Americans visited the Philippines in 2023, making the US the country’s second largest source of tourists.

As such, the new service, which coincides with the plans for an upgrade of Ninoy Aquino International Airport, will heavily boost the tourism industry of both nations.

“PAL is happy to say ‘Mabuhay, Seattle!’ Our Manilla-Seattle-Manilla flights give us a valuable opportunity to promote our beautiful island country as a flourishing tourist and business destination for American travellers.

“We also look forward to serving Filipinos who hope to reunite with family members or experience new travel adventures in the vibrant US Pacific Northwest,” excites Captain Ng.

empower and trust our people, providing them with the freedom to innovate and execute at their best, while keeping a strong focus on meeting our customers’ needs and wants. This means having a customercentric approach and a dedication to providing excellent service,” Captain Ng emphasises.

CHARTING A NEW COURSE

To secure the airline’s future, PAL maintains its own air academy to provide a steady supply of pilots. Since it was established in 1960, the PAL Aviation School has aimed to produce competent pilots with a focus on the airline industry, utilising modern equipment and methodologies in its comprehensive training programme.

The airline understands the importance of having a competent crew to pilot its planes. However, that’s not the only wise business move PAL has made; the airline also takes

care of its digital assets by introducing technology to improve the flight booking experience for its customers.

PAL will integrate Customer 360 – Salesforce’s integrated customer relationship management (CRM) platform powered by artificial intelligence (AI) – across the airline’s contact centre and customer feedback handling units.

“This will give us a comprehensive view of each customer’s interactions so we can personalise and elevate the overall passenger experience while enhancing internal processes to improve efficiency,” Captain Ng clarifies.

The cloud-based software will link PAL with its customers in a whole new way, thus enhancing productivity as well as connectivity.

“We will also use Salesforce’s Sales Cloud, Service Cloud, Marketing Cloud, and Customer and Partner Portals, as well as Slack, to provide employees with the insights and

tools they need to deliver exceptional customer experiences while boosting internal processes to improve efficiency,” Captain Ng explains.

The airline also plans to harness the power of AI through the Salesforce Einstein Chatbot, leveraging its ability to utilise natural language processing (NLP) to understand and respond to customer enquiries.

As well as its fully-fledged transformation journey, PAL is making significant upgrades to its fleet. In 2023, the company placed an order for nine Airbus A350-1000s, with options to purchase three more and deliveries starting from Q4 2025 until 2027.

“Similar to the A350-900, an aircraft we already employ in our fleet, the A350-1000s will be the most advanced new-generation aircraft in any Philippine air carrier fleet, and we will equip these with three cabin classes; namely economy, premium economy, and business,” he reveals.

Fleet renewal can equally help reduce environmental impact by using the latest generation of aircraft, which are quieter and more fuelefficient than their predecessors.

“We are working on other fleet renewal plans and will announce new developments in due course,” Captain Ng concludes.

Hotline: (+632) 8539-0000 (+632) 8855-8888

flights.philippineairlines.com

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TUGGING DOWN UNDER IT’S WHAT WE DO BEST

Proudly showcasing over five decades of leadership in maritime services, Pacific Tug Group is an Australian familyowned and operated business that can handle any complex sea transport requirements. Chris Peters, CEO, speaks to us about its vast experience and plans for the future

Writer: Lauren Kania

Project Manager: Ryan Gray

The maritime industry has always been crucial to Australia’s economic and trade landscape.

Given the country’s geographical position as an island nation, it is dependent on the sea for both international trade and domestic freight movements, alongside supporting local communities with jobs and innovation.

No one better represents the importance, diligence, and longevity of Australia’s maritime industry than Pacific Tug Group.

Australian-owned and operated for just under 60 years, Pacific Tug Group has proudly become the leading provider of specialised maritime services in the country and the Asia Pacific region, ensuring that every client’s project is in safe, reliable hands.

Having earned a proven reputation through its experience, capabilities, and resources, the group provides solutions for any maritime task.

Chris Peters, CEO of Pacific Tug Group, has grown up in the industry, following in his family’s footsteps to lead the group and earned the title of master mariner in the process, further showcasing his passion for the sea.

“While there is always work that needs to be done to progress this ever-evolving industry, it is an incredibly exciting space to be in,” he opens.

The group’s origins date back to 1965, when it initially began as a tugboat operator and participated mostly in dredging support activities.

From there, it grew with a focus on providing well-maintained vessels and associated equipment operated by a qualified and competent crew and supported by professional managers and ex-seagoing personnel.

“With this expansion, we’ve now acquired over 30 vessels, the largest regulated offshore vessel (RAV) fleet in Australia, and two marine bases,” expands Peters.

Across five decades in the maritime services industry, Pacific Tug Group has more than proven itself, safely and successfully completing complex marine support operations including dredging, salvage, marine construction, coastal and international towage, and maritime logistics. The group’s vast expertise and technical knowledge within the field will continue to make waves with its dedication, innovation, and desire to achieve great outcomes.

A FAMILY ENDEAVOUR

“We are proud to be a secondgeneration family business and continue the family-oriented culture which has served as the foundation of the group,” enthuses Peters.

Due to the intimacy of its origins, Pacific Tug Group has continued to seamlessly evolve and diversify along with the changing needs of its clients and the maritime industry.

This ability to adapt and find flexibility in even the most urgent and challenging situations is in large part due to the workplace culture, which is of the utmost importance.

Many of Pacific Tug Group’s staff members have been a part of

APAC OUTLOOK: HOW IMPORTANT ARE TRUSTED SUPPLIER RELATIONSHIPS TO PACIFIC TUG GROUP?

Chris Peters, CEO: “Supply chain operations are fundamental to any business. In a world where contracts and litigation are becoming more and more problematic, and people are working less in good faith, it is crucial to have trusted suppliers.

“We always maintain our partnerships. Unless there is a need to change, we are loyal and stick to the same companies throughout a project or endeavour.”

www.apacoutlookmag.com/work-with-us

the team for over 30 years, and in several cases, the second generation continues to work for the group due to the values of open communication, respect, and a mutual passion for advancing people and the industry.

“We have a very flat organisational structure that fosters trust, responsibility, accountability, and freedom in the people who make up the group,” details Peters.

“I like to think my leadership style is one that promotes accessibility, nimbleness, and the confidence to make quick decisions in a fast-paced environment.”

With a team of approximately 150 individuals spread across a variety of responsibilities, the advantages of such a culture have been tangible.

Pacific Tug Group enjoys a workplace that is free of disputes

and discrimination, and consistently achieves the highest levels of customer satisfaction.

This overall attitude provides flexibility and responsiveness in its services that no competitor can match. In addition, all staff and crew have the required competencies and specialised training to achieve the best possible operational and safety standards.

SIX DIVISIONS

Pacific Tug Group is a conglomerate of six companies dedicated to specialist services, collectively delivering integrated solutions and providing clients with the comfort of knowing their project is in safe hands.

These six different divisions include Pacific Tug, Wide Bay Shipping Services, Pacific Fleet Engineering, Pacific Marine Base Brisbane, Pacific Marine Base Bundaberg (PMBB), and Pacific Defence Services.

With strategically employed specialists in each respective division, there is no challenge too difficult.

“THIS INDUSTRY IS ALWAYS DYNAMIC. YOU CAN’T SIT ON YOUR HANDS; YOU HAVE TO BE PROACTIVE, PLAN FOR THE FUTURE, AND BE ENGAGED”

– CHRIS PETERS, CEO, PACIFIC TUG GROUP

Additionally, the group boasts a centralised management team that allows for unrivalled service under the strictest of quality systems.

“Pacific Tug stems from the original business operations of 1965 where we offer dredging support work, towage

activities, transhipment, land-based logistics, and more, operating in New Zealand and the Pacific Islands regularly,” explains Peters.

Pacific Marine Base Brisbane offers engineering, repair, and maintenance services, as well as project support.

It is ideally situated in the Brisbane River, providing easy access to key services and infrastructure.

Stage 1 of PMBB, a relatively new base for Pacific Tug Group, is in an advanced phase of development. Perfectly located south of the Cyclone Zone and Great Barrier Reef Marine Park, the base is the Port of Bundaberg’s first new wharf in over 60 years, offering a roll-on/roll-off (Ro-Ro) facility and the highest capacity wharf along the eastern seaboard of Queensland. PMBB will provide vessels with access to South East Queensland’s hub of agriculture,

manufacturing, and industry.

Additionally, the base is 1,000 nautical miles (NMs) from a number of South Pacific Island nations, providing excellent freight routes, emergency response capacity, and a competitive advantage for trade with

the region.

“With this base, which was once a sugar and molasses port, we anticipate a focus on transporting and towing oversized mass and renewables such as wind and solar farms,” expands Peters.

PACIFIC TUG GROUP –AT A GLANCE

Based in Brisbane and operating throughout Australia and the Asia Pacific region, Pacific Tug Group is a trusted, reliable operator specialising in:

• Sea towage

• Salvage

• Harbour towage

• Dredging support

• Transhipment

• Construction and project support

• Fleet engineering and technical services

• Land-based logistics

• Defence support

“WHAT DIFFERENTIATES US FROM THE COMPETITION IS OUR DIVERSIFICATION. WE TAKE ON MANY OF THE MORE COMPLEX, DIFFICULT PROJECTS WITHIN THE MARITIME SERVICES INDUSTRY, AND WE DO SO WITH THE UTMOST CONFIDENCE AND SKILL”

– CHRIS PETERS, CEO, PACIFIC TUG GROUP

PMBB further demonstrates a major investment in the renewables gateway, showcasing the group’s expertise, experience, flexibility, and dedication to maintaining only the highest of standards.

Together, these strategically located bases enormously benefit and support the Bluewater Highway’s connection between South East Queensland, Australasia, New Zealand, and the Pacific regions.

SUPERIOR QUALITY FOR A SUPERIOR FUTURE

Pacific Tug Group promises safety, reliability, and professionalism in all of its services in order to tackle any complex sea transport requirements. By employing experienced personnel, supported by an equally experienced shore-based management team, the group boasts an unmatched industry awareness of operations undertaken

and the ability to provide high-quality services to its clients.

This ability to tackle challenges head-on is due, in part, to the workforce that makes up the group.

“Under our leadership, people are engaged, and if something needs to be accomplished, the entire team works together to get it done. It is truly a great environment to be a part of,” prides Peters.

What is also of significant importance to Pacific Tug Group is the pursuit of its corporate social responsibility (CSR) practices for both the environment and the local communities in which it is present.

“We help as corporate citizens wherever we can. We mainly focus in the regional areas where we work and conduct our procurement locally

to support as many independent businesses and locals as possible,” insights Peters.

Additionally, the group sets itself environmental key performance indicators (KPIs) to work towards, invests in third-party training for its staff members, and ensures that it recycles as many byproducts from its operations as possible, such as oils and sandblasting grit. In addition, the group is embracing renewable energy having recently fitted out its maintenance facility with solar power.

With an extensive and committed history of guaranteeing an uninterrupted supply and continuity of service, Pacific Tug Group’s track record is impeccable and has long been considered an industry benchmark.

Tel: +61 (7) 3383 6600 pacifictug@pacifictug.com www.pacifictug.group

REGIONAL DEVELOPMENT, NATIONAL EXCELLENCE

Historically, ports have connected countries, communities, and people; Ports North is no different. From transport, trade, and recreation to defence and maritime repair operations, the company serves, enables, and contributes to an extensive list of industries and businesses.

“Ports are fascinating operations and touch a diverse range of industries. At Ports North, our operations weave through the social fabric of Far North Queensland,” opens Richard Stevenson, CEO.

A regional port operator with a difference, Ports North handles bulk shipments of various cargos, and controls a network of nine ports that supply some of the most remote parts of Australia, including the Torres Strait and northern areas of the country.

The company also has a range of strategic port land holdings and maintains extensive marine and tourism facilities, particularly in Cairns.

As a Queensland government-owned corporation responsible for developing and managing several ports across Northern Australia, Ports North’s operations and facilities are vital to regional economic development. The organisation connects communities to each other and the world, and is a major enabler of the region’s growing tourism and trade sectors. Richard Stevenson, CEO, tells us more

Writer: Lily Sawyer | Project Manager: Ryan Gray

“I suspect that we’re one of the most diverse port operators in Australia. The Cairns Marlin Marina is home to a large fleet of reef tour operators and is becoming increasingly popular with superyachts, accommodating vessels up to 140 metres (m). We also have growing international and domestic cruise ship visitation, defence, and commercial fishing operations, alongside a well-established marine maintenance, fabrication, and repair industry,” he reveals.

“We have regional bulk commodity ports that provide access to some of the Far North’s most remote locations. This includes the ports of Skardon River, Cape Flattery, Karumba, Mourilyan, and the community port at Thursday Island.”

With such a broad remit of stakeholders, customers, and capabilities, Ports North cements its reputation as a leader within Australia’s maritime and port industry.

“We manage and develop port land and infrastructure to create economic opportunities and connect people. We’re multi-dimensional – far more than people would think,” Stevenson outlines.

“WE CONSIDER OURSELVES AN INFRASTRUCTURE PROVIDER AND FACILITATOR ACROSS A DIVERSE RANGE OF OPPORTUNITIES AND PEOPLE. WE’RE NOT A STOCK-STANDARD PORT – FAR FROM IT”

– RICHARD STEVENSON, CEO, PORTS NORTH

INVESTING IN LOCAL DEVELOPMENT

As a progressive organisation, Ports North proudly facilitates opportunities for regional growth within the areas it operates.

“We recently completed a 30-year master plan for the Port of Cairns and the Port of Mourilyan to provide a framework and pathway for regional development. It supports growth in tourism, project cargo, and coastal freight opportunities,” Stevenson details.

Created in consultation with more than 100 stakeholder groups over 18 months, the masterplan demonstrates Ports North’s vision to be a successful, sustainable port operator and a valued contributor to regional prosperity.

The company’s regional activities also include the Cairns Shipping Development – an AUD$120 million project completed in 2020. It has enabled cruise ships up to 300m to regularly berth at the Port of Cairns, which has facilitated record numbers of cruise ship visits, including upwards of 90 that are scheduled to visit in 2024.

“The project has been a real success story in terms of growth in our cruise industry, and we’re beginning to see the regional benefits of our investment. Cruising is taking off globally and we’ve been prepared to make the most of opportunities in this space.”

Furthermore, Ports North’s Cityport Development, a waterfront urban revitalisation project on the eastern side of Cairns city centre, is a proof

•

•

• Maintenance

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point for the company’s commitment to investing in local infrastructure.

“Our Cityport Development involved regular engagement with residents and businesses. It’s important that we engage locally as much as we can to ensure our developments meet the needs of the community,” Stevenson elaborates.

The company furthers its impact on the community by providing

australia.austal.com/cairns-service-centre

• Refit and Repairs service@austal.com

secure jobs and good conditions for its employees while investing in efficiency and chasing new trade and economic opportunities.

“We are expected to operate a successful commercial business, and a core part of this is how we engage through an economic development lens with our local communities.

“As such, some of our activities may not directly impact our bottom line,

but they will respond to local issues and support long-term community development,” he explains.

SUSTAINABILITY OF THE SEAS

As a sizable and active port organisation, Ports North is ideally positioned to bring together a range of key stakeholders while embedding a sustainable approach across all areas of its operations.

“EVERY DAY IS DIFFERENT, AND EVERY DAY IS INTERESTING. CAIRNS IS A GREAT PLACE TO BE, FAR NORTH QUEENSLAND IS A GREAT PLACE TO BE, AND SO IS PORTS NORTH. I’M PROUD OF THE ORGANISATION THAT I LEAD”

Committed to environmental stewardship, the company is guided by four strategic pillars that feature in its recent sustainability strategy: planet, people, prosperity, and partnerships.

Aligned with the UN’s Sustainable Development Goals (SDGs), the four chosen themes demonstrate the company’s commitment to finding and implementing a balanced, sustainable approach to all operations.

“Being where we are – adjacent to the Great Barrier Reef – we’re acutely aware that we’re a key warden of this culturally significant seascape and strive to ensure it is protected for future generations. So, we’re very conscious that our infrastructure projects need to be sustainably delivered and our operations sustainably managed,” Stevenson reflects.

As such, Ports North continues to work closely with the Great Barrier Reef Marine Park Authority and is a member of the Wet Tropics Healthy Waterways Partnership, the Reef 2050 Advisory Committee, and the Local Marine Advisory Committee. Moreover, the company’s Environmental Management System

– RICHARD STEVENSON, CEO, PORTS NORTH

(EMS) focuses on engaging in a range of monitoring projects to understand the physical, biological, and cultural attributes of the areas surrounding its ports. This ensures that it operates as a sustainable business that considers environmental, economic, and social impacts.

“We have a wide range of environmental programmes that we’re involved with, including long-term seagrass monitoring with TropWATER at James Cook University (JCU). We also undertake broader waste and energy reduction activities, as well as local sediment and water quality analysis and sampling,” he details.

Conscious of cultivating balance across the areas it operates, Ports North’s overall sustainability initiatives cover areas from regional prosperity, long-term planning, and business resilience to climate change and renewable energy, as well as continuing to nurture First Nations and sustainable regional partnerships.

“We’re mindful of our responsibilities as a business and the expectations of the community and our shareholders,” Stevenson surmises.

RESILIENCE AND ADAPTABILITY

In the face of adversity, such as natural disasters or economic uncertainty, Ports North’s robust operational responses confirm its resilience.

“We recently had Cyclone Jasper hit Far North Queensland hard. However, we were completely prepared, and our procedures allowed us to return our ports to operation within 24 hours,” Stevenson informs.

As a key connector to Northern Australia’s most remote areas, the ability for the company to remain resilient and responsive is critical.

Fuel, for example, can’t come into Cairns without access to the port,” he explains.

“Our business is tightly focused on positive outcomes for our stakeholders and strong customer relationships. We need to maintain a resilient response to natural disasters, so we can minimise any negative impacts.”

In addition to its operational durability, Ports North has recently engaged in some major wharf infrastructure works to maintain structural integrity against rising sea levels.

“All the activities we’re undertaking from an infrastructure point of view take into account natural hazards to ensure that our ports and wharves can remain resilient for the next 50 years and beyond,” Stevenson posits.

In terms of combatting economic pressures, Ports North believes that continuing to run a successful

and profitable business is the most effective way forward. Nevertheless, it works hard to ensure that costs to its end users are fair and justified.

“We spend significant amounts of time considering how we create value for our customers and how to best manage costs and inflationary challenges,” he exemplifies.

LARGE-SCALE PROJECTS AND PARTNERSHIPS

CAIRNS MARINE PRECINCT COMMON USER FACILITY (CMP CUF) PROJECT –

A Queensland state government initiative taking place on Ports North’s land, the CMP CUF provides an opportunity to diversify the regional economy and support a vital marine maintenance, repair, and overhaul (MRO) sector in Cairns.

PORT OF MOURILYAN DEVELOPMENT – As a bulk export hub, the Port of Mourilyan is ideally situated close to several mineral deposits in the city of Innisfail. A recently developed bulk commodity storage facility can accommodate mineral exports, including magnetite, silica sand, and bauxite.

CONNECTING REMOTE COMMUNITIES – Several remotely located ports create opportunities for domestic supply and trading routes. They also offer the potential for alternate and expanded minerals exports which are essential to decarbonising Queensland’s economy.

Looking to the future, the company will continue to focus on pursuing sustainability opportunities while promoting stakeholder relationships and staff growth.

“We’re a diverse port operator, and a whole range of stakeholders, people, and opportunities come with that.

We constantly have opportunities and challenges to pursue – it keeps us interested, excited, and able to have a significant impact,” Stevenson concludes.

Tel: + 61 7 4052 3888

www.portsnorth.com.au

BROTHERLY CARGO BROKERAGE

Alec Vega, Chairman of AVega Bros Integrated Shipping Corporation, discusses catering for the logistical needs of the flourishing Philippine market

Writer: Jack Salter | Project Manager: Taylor Green

The AVega Bros Integrated Shipping Corporation (AVega Bros) name is a nod to Alec, Alison, and Alexander Vega, whose father founded the company in 1981 as a cargo broker servicing the shipping requirements of the Philippines.

Alec Vega, Chairman, was the first of the three brothers to join AVega Bros, having previously worked for a

barging business.

Alison and Alexander, graduates in engineering and law, respectively, would soon follow suit as AVega Bros started out by chartering ships and acting as a shipping agent.

“We tried to own a ship, but at the time, nobody from the family was knowledgeable on the technical side of running them, so our father said that we should just concentrate on

marketing vessels because that was our forte,” Alec opens.

“We found out that there are a lot of ship owners using one or two vessels for their own trading purposes. After ferrying their products, these vessels are idled most of the time, so we gathered all these smaller shipping companies and started booking them; that way, we were able to compete with the bigger shipping firms.”

ICHS CASE STUDY – RICE TRANSPORTATION

COLLECTION FROM WAREHOUSE – Cargo is secured from the client’s warehouse for transportation. AVega Bros arrives at the initial warehouse to collect the bags of rice, which are then loaded onto trucks and secured for delivery.

PORT DELIVERY – AVega Bros’ trucks transfer the cargo to the port, where it is consolidated and prepared for its next transport. Next, the rice is brought to the port, where the sacks are checked, secured, and readied for shipment. The company’s reliable arrastre and stevedoring crew get things done in the swiftest and most efficient manner.

NATIONWIDE SHIPMENT – Using its own fleet, the cargo is shipped out to its next destination. The rice is then transported to different regions in the Philippines and closely monitored throughout the journey to ensure it is in the best condition.

DISTRIBUTION TO WAREHOUSES – Once the cargo hits land, AVega Bros delivers it to the different warehouses in the area. The rice is carefully loaded back onto trucks and distributed around the region by the company’s trusted drivers, who make sure it arrives safely and on time.

WAREHOUSE MANAGEMENT – The AVega Bros team stacks and organises the goods in the warehouse and readies them for wholesaling or further transport. As the rice finally reaches its target warehouse, the company once again evaluates to confirm that all necessary tasks have been carried out and ensure that the cargo is kept in good condition.

PACKAGING FOR STORAGE – If necessary, AVega Bros repackages cargo for storage according to its clients’ preferences. If any of the bags appear to be damaged, the team will re-bag the rice for further allocation and storage.

As the economy improved, these smaller fleets, and subsequently their client bases, were able to grow.

This eventually motivated AVega Bros to acquire its own vessel, realising its early ambition to become a ship owner, as it could no longer rely on smaller shipping companies that were now able to develop their own market.

“Economically speaking, it was better for them to go straight to their clientele rather than passing through an agent,” explains Alec.

“We therefore purchased a ship as cargo owners felt that they could get cheaper freight by dealing directly with ship owners.”

Today, the company’s fleet has expanded to include a large number of vessels, tugboats, and barges. This growing fleet is the youngest in the country and is kept in excellent shape, ensuring cargo remains in good condition.

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– ALEC VEGA, CHAIRMAN, AVEGA BROS INTEGRATED SHIPPING CORPORATION Efficiency,

Productivity and Reliability

North Trend Marketing Corporation is a distributor of high quality automative tyres and industrial lubricants across the Philippines.

“WE WANT TO BE COMPETITIVE, AND WE FEEL THAT HAVING A DRY DOCK WILL BE ADVANTAGEOUS FOR US WITH THE NUMBER OF VESSELS WE NOW HAVE”

Along with maintaining its own fleet, AVega Bros has comprehensive agreements with a complementary network of terminals, silos, arrastre and stevedoring operators, and trucking companies operating all over the Philippines.

This enables AVega Bros to provide its clients with the complete services they require at any time of day across the country.

INTEGRATED SYSTEM

Thanks to its decades of service,

AVega Bros has acquired a vast knowledge of the Philippine logistics system, from ships and inland marine to port and terminal facilities, as well as various other elements related to cargo handling and delivery.

Through its tried and tested integrated cargo handling services (ICHS), a nationwide warehouse-towarehouse delivery system for bulk and break cargo, the company lessens impediments and enables a smoother delivery process across the country.

Able to ship cargo to any part of

the Philippines, AVega Bros’ ICHS follows a five-phase procedure that transports goods from initial storage to the destination warehouse and is flexible and easily adaptable to clients’ logistical needs.

“We deliver cargo anywhere the client wants. We provide door-to-door services for big clients that want cargo sent directly to their warehouse, whilst small clients settle for delivery on a pier-to-pier basis,” Alec outlines.

“Some shippers prefer their cargoes to be delivered directly to their warehouse because that way, they feel there’s less risk.”

Through door-to-door, AVega Bros has extended its services and therefore added value to the company’s offering.

“Why would a client choose pier-topier when there is another company that offers door-to-door service for almost the same cost?” questions Alec.

AVEGA BROS SERVICES – AT A GLANCE

SHIPPING – The company provides deliveries, time chartering, and contracts of affreightment.

TRUCKING – Transporting cargo by land anywhere in the Philippines is made easier with AVega Bros Trucking Services Corp. Networks of trucks are available, operated by trusted drivers and dependable cargo checkers.

WAREHOUSE MANAGEMENT – AVega Bros provides manpower services to handle deliveries to ports and warehouses. Cargo is kept in safe hands by a reliable and efficient team.

EQUIPMENT RENTALS – The company’s cranes and full range of top-quality equipment for aiding cargo movements are available for rentals, making transporting significantly easier and quicker.

LIGHTERAGE – AVega Bros can carry out deliveries with ease, regardless of a port’s capacity. Tugboats and barges are available for port facilities that cannot accommodate large vessels.

OPERATIONS – With a deep understanding of the many hurdles associated with delivering in an archipelagic country, AVega Bros offers systematic and professional operations.

DRY DOCK PLANS

Having introduced door-to-door shipping, the next plan for AVega Bros is to have its own dry dock for ship repairs.

“We want to be competitive, and we feel that having a dry dock will be advantageous for us with the number of vessels we now have,” Alec states. By having its own dry dock, AVega Bros will not only be more competitive, but also more efficient, as it means the company will no longer be dependent on the repair schedules of shipyards.

“We will be able to schedule our own repairs and maximise the use of the vessel because we can programme it ourselves, so that’s the next goal.”

The important role of AVega Bros’ suppliers will be even greater once the dry dock project is complete, especially when it comes to spare parts.

“Even if the ship has already been dry docked and is ready to set sail, without spare parts, we cannot trade if there is a problem with our machinery,” notes Alec.

As the Philippines doesn’t produce steel plates, AVega Bros imports around 500 tonnes (t) of this vital product per annum from China.

This ensures that the company receives the quality it requires, as the steel plates must be able to withstand the harsh conditions encountered at sea, including high-impact forces, corrosion, and exposure to saltwater.

Going forward with quality at the fore, the main goal for AVega Bros is to expand its market and offer clients the best possible service.

“We always try to look for ways

that shippers can minimise expenses on their cargo transport, because that way, we keep them longer,” Alec concludes.

Tel: (+6332) 340-1802 marketing@avegabros.com

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Through this compelling new venture, we foreground the movers and shakers of the industry. To participate as a featured company and join us in this exciting endeavour, contact one of our Project Managers today.

THE ROAD TO REVOLUTIONARY INNOVATION

Australian trailer company The Drake Group has emerged as a significant force within the country’s transport, logistics, and heavy haulage industry, providing high-quality and wide-ranging products and services. Reid Ossington, CEO, shares more about the company’s steady growth and its aspirations for the future

Writer: Lily Sawyer | Project Manager: Thomas Arnold

THE ROAD TO REVOLUTIONARY INNOVATION

As an Australian-owned, family-run trailer company offering a diverse range of high-quality products and services, The Drake Group (Drake) caters to a range of industries, including general transport, logistics, and heavy haulage.

Having steadily expanded its portfolio over the past 50 years, including a significant rebranding from Drake Trailers to The Drake Group, the company has unified several well-known vehicle manufacturing and

transportation brands under one banner.

“Our core brands include Drake Trailers, O’Phee Trailers, Drake Collectibles, and Dalzell & Bagley Engineering. Additionally, we are proud partners for BoxLoader and Swinglift,” introduces Reid Ossington, CEO.

The company’s comprehensive service division comprises Drake Service and Repairs, Drake Parts and Parts Exchange, Drake Rental, and Drake Used Trailers. Each reflects the company’s commitment to offering

“WE ARE EXPLORING OPPORTUNITIES FOR GROWTH BOTH ORGANICALLY AND INORGANICALLY FOR ALL OF OUR BUSINESS UNITS”

– REID OSSINGTON, CEO, THE DRAKE GROUP

end-to-end solutions and being a onestop shop for all manner of customer requirements.

“Our client base ranges from corporate entities to owner-operators, with notable clients such as Centurion Transport, Bower’s Heavy Haulage, Membrey’s Transport & Crane Hire, Land Transport, and Wemyss Transport,” Ossington divulges.

With a strong, established presence across Australia, Drake manufactures in Brisbane and has established service and parts branches in Brisbane and Perth.

Since its inception in 1958, Drake has continuously evolved

by embracing technological advancements, expanding its product range, prioritising customer satisfaction, and delivering excellence.

“This evolution has been guided by our dedicated leadership team, including Managing Director, John Drake; Directors, Sam Drake and Maggie Nilson, and myself as CEO,” Ossington comments.

As Drake’s Managing Director, John seeks to provide freedom and guidance for the younger leadership to elevate the business to the next level.

“As a company, we hope to grow organically whilst upholding the

historical, foundational values of quality, adaptability, service, and excellence that were established by John’s father, Colin Drake, over 65 years ago,” he reflects.

However, the company’s journey to excellence has by no means been without its challenges.

“There is always market competition, regulatory requirements, and the need for continuous improvement in efficiency and sustainability.”

In addition, inflationary pressures emphasise prioritising high-quality products that provide substantial value to customers.

Despite considerable obstacles, Drake remains enthusiastic about the opportunities for growth and innovation across its business units.

“A level of adversity drives us to stay at the forefront of innovation whilst delivering exceptional solutions to meet the evolving needs of our industry and customers,” Ossington enthuses.

STATE-OF-THE-ART TRAILER MANUFACTURERS

Boasting advanced trailer manufacturing processes that have been carefully honed over a number of years, with a strong focus on highgrade materials, Drake is able to offer clients unmatched quality.

The majority of Drake’s steel is cut by a trusted partner and welded with state-of-the-art machinery, offering consistency in durability, strength, and quality, ensuring the company has a technically competitive edge.

Drake’s dedication to quality is also reflected in its robust Service, Repairs, and Spare Parts Divisions, all of which guarantee enhanced service and reliability throughout the trailer ownership experience and lifespan of each trailer.

As a business that has grown organically from a source of passion, hard work, and customisation, Drake will always place an emphasis on quality. As the company continues to evolve, however, Ossington and the team recognise the need to adapt.

A TIMELINE OF KEY EVENTS

1958 Drake Trailers is founded by Colin Drake

1961 Drake Trailers hires its first employee

1969 Drake’s 4x8 Swingwing Widening Lowloader hits the market

1970 The first Mine Site trailer launches

1978 John Drake joins the company

1980 Introduction of the Steerable Platform trailer

1984 Drake Trailers unveils the Deck Widener

1988 Introduction of computer-aided design (CAD)

1991 Company founder Colin Drake passes away

1992 Drake Trailers moves from Rocklea (QLD) to Wacol (QLD)

2004 Introduction of 3D CAD

2006 Sam Drake joins the business

2009 Drake Collectibles launches

2010 To celebrate 50 years in business, Drake Trailers introduces a new logo

2012 Maggie Nilson joins the company

2015 Drake Trailers acquires O’Phee Trailers

2017 Drake Trailers rebrands as The Drake Group, whilst O’Phee unveils new models

2018 Drake celebrates its 60th Anniversary

2019 John Drake is elected as President of the Heavy Vehicle Industry Association (HVIA), and Swinglift joins the company

2020 Drake navigates the COVID-19 pandemic

2021 Drake acquires Dalzell & Bagley Engineering

2023 Sam Drake and Maggie Nilson are appointed Directors and Reid Ossington is appointed CEO, whilst O’Phee’s Double Stacked Container Trailer wins the HVIA Product Innovation Award

WHEELS AND TYRES MADE IN THE WORLD, SUPPLIED BY FINDLAY.WORLD

A family company limited by principles, not borders

Wholly owned by Neil and Marlene Findlay, Findlay Import & Trade (Findlay) has carved out an enviable reputation as a business whose DNA goes deep into regional and rural Australia. Business and entrepreneurship is in their blood.

“Our families and forebears ran livestock, were logging and earthmoving contractors, and grain and cotton growers, and trucks were always a part of that” the pair explain.

For over 30 years, the duo owned and operated a successful road transport business. Under the Findlay Bulk Services flag, the company handled and carried bulk raw materials for the food sector across 4,000 km of Eastern Australia, stretching from South Australia right through to Far North Queensland. “For many years, if you ate a chicken on the East Coast, odds are we delivered the protein for that.

“We were innovators in our field and produced many industry firsts in technology and equipment design over the decades we operated. Many of these innovations are now industry standards.”

Through the years, Findlay won multiple industry and government awards for industry excellence, training, performance, and innovation, often repeatedly, in consecutive years. The company’s commitment to industry wellbeing has led to Directorships of NatRoad, The Australian Trucking Association, Chair of the national industry accreditation body, TruckSafe, Chair of the Queensland Transport & Logistics Council and Deputy Chair of the National Performance Based Standards (PBS) programme.

“None of this, would have been possible without the commitment, dedication, and loyalty of our amazing team of people over the years. They were excellent, and of course, it is hard to deliver excellence and be as successful, as we were, without having a suite of quality clients who we thank as well.”

For decades, Findlay Bulk Services relied upon the quality products and support of its suppliers, embracing strong, ‘customer-for-life’ relationships with key suppliers and customers, a philosophy Findlay has carried forward.

You can buy dearer, but you can’t buy better™

Today, Findlay is part of the modern supply chain, linking global manufacturers to their markets for truck wheels and tyres.

The company’s lifetime of experience in the trucking industry as owners, operators and now suppliers, has given them a unique insight into managing efficient and cost effective supply chains.

Findlay now import and distribute truck wheels from their Brisbane base, stocking over 40 distinct wheel profiles -

painted, polished, and chrome finish to meet diverse market requirements. Proven product performance and durability deliver consistent value to large and small customers alike.

Satisfaction Guaranteed

Allied to this, the company stocks multiple brands and sizes of heavy vehicle tyres from around the world, meeting diverse customer specifications, and maintains a full fitting service for fleets and original equipment manufacturers (OEMs) alike.

Findlay owns and operates the website ‘Used Trailers.com.au’. This is a comprehensive marketplace tool being developped for new and used trailers of all types.

Elsewhere, Findlay maintains a firm commitment to both preserving and protecting our environment, and cost containment, as the

company currently produces nearly 60 percent of the electricity used across its sites.

Neil is a fellow of the Australian Institute of Company Directors and has spoken publicly on platforms across Australia and globally on industry, productivity, safety, and motivational themes.

Findlay, through its domain Findlay.World is an extension of its successful business and community activities over the last 50 years:

“Made in the World, supplied by Findlay.World”

Findlay Import & Trade, a proud supplier to The Drake Group.

+61 7 3831 1300 | www.findlay.world

neil@findlay.world | solutions@findlay.world

DRAKE’S FULL RANGE

OF TRAILERS - AT A GLANCE

DRAKE LOW LOADERS

• AG Widener Low Loader

• Custom Trailers

• Deck Widener Low Loader

• Low Loader Dolly

• Forklift Trailer

• Full Widener Low Loader Trailer

• Full Widener Low Loader Rear Steer

• Mine Site Low Loader

• Steerable Extendable

• Steerable Full Modular

• Steering Widener

• Swingwide Low Loader

• Swingwing Low Loader

• Telescopic Steerable

O’PHEE TRAILERS

• Boxloader

• Curtainsider Trailer

• Custom and Special projects

• Dollies

• Dropdeck

• Drop Deck Widener

• Flattop

• Retract-X

• Retractable Skeletal

• Skeletal

• Swinglift Inline Leg Over

“We are bigger now, with more people, products, and complexities in our processes. Therefore, we need to change,” he confirms.

Drake plans to initiate this change through its Lean Journey, which includes removing waste from trailer manufacturing processes to increase efficiency and become more sustainable, whilst ensuring quality is maintained.

“We also place a much bigger emphasis on our company culture, internal customer service, safety practices, communication, and efficiencies, all of which contribute to a high-quality end product.”

In addition, Drake is actively investing in its estate and infrastructure for improved flow, and most importantly, its people through leadership training, coaching, and creating aligned operational plans for the company’s future.

PROJECT INNOVATIONS

Drake’s latest innovation is the world-first O’Phee ‘London’ Double

Stack Container Super B Double SKEL Combination. The trailer not only perfectly embodies Drake’s core values of quality design and high-grade materials but has earned the company the prestigious 2023 Product Innovation Award at the HVIA National Awards.

“This national recognition underscores the groundbreaking nature and impact of our innovation in the transport manufacturing industry,” Ossington prides.

The novel double stack design operates exclusively at container ports and features a fully Australiancompliant load restraint system, which is capable of carrying up to 12 empty 20-foot (ft) containers at a time or four 40 ft containers.

Offering a remarkable 200 percent increase in productivity and efficiency compared to existing Super B Double combinations, the technology significantly reduces the number of vehicle movements needed to transport containers.

Engineering your road to success

SAF-HOLLAND is a global supplier to the commercial vehicle industry. With numerous locations on all continents, we primarily produce and supply suspension systems and components to the truck and trailer industry.

“WE HAVE CUSTOMERS WITH TRAILERS THAT THEY BOUGHT DECADES AGO, WHICH ARE AS RELIABLE TODAY AS WHEN THEY LEFT THE FACTORY”

– REID OSSINGTON, CEO, THE DRAKE GROUP

“This not only boosts productivity and efficiency but also enhances safety for drivers and road users while contributing to emissions reduction,” he elaborates.

The success of the ‘London’ design is a testament to Drake’s collaborative approach and its commitment to listening to its customers.

“By understanding their needs and challenges, we were able to develop a truly innovative solution,” Ossington continues.

This collective effort highlights Drake’s dedication to delivering valuedriven transport solutions that meet and exceed customer expectations.

Built on the strong foundations of quality, reliability, service, and ethical practices, O’Phee Trailers’ values align closely with Drake’s ability to offer reliability, excellent customer service, and true Australian craftsmanship to the transport industry.

SUPPLYING EXCELLENCE TO CUSTOMERS

Drake’s client group hails from a

broad range of market sectors. As such, the company prides itself on its ability to listen to each customer and, in turn, fine-tune their trailers to suit individual requirements.

From length, width, and tare weight, through to paint, lighting, and tyre brands, Drake’s customers can personalise every build in any way.

The company’s unwavering commitment to building what the customer wants is continued in its ability to create an underlying toughness in its trailers that no other manufacturer can replicate.

“We have customers with trailers that they bought decades ago, which are as reliable today as when they left the factory,” Ossington comments.

With an ambition to be the preferred solutions provider in each of the markets it serves, Drake combines manufacturing techniques with a keen understanding of its customers’ needs, to ensure that it can deliver superior products and solutions.

In addition, a dedication to customer care and end-to-end

support epitomises the company’s ability to prioritise the customer in every way possible.

“What truly differentiates us is our holistic approach to customer care, where we go beyond just selling trailers to providing transport solutions and ongoing support. We even offer diecast collectible models of our customers truck and trailer combinations, and these are purchased from all over the world,” Ossington states.

“Whether a 1/50th scale model or a 10 row steerable, we are committed to quality and excellence in everything we do.”

A comprehensive approach to customer satisfaction grounded in Drake’s core values establishes longterm partnerships with customers, whilst ensuring that each trailer consistently performs at its best.

However, Drake would be unable to achieve such comprehensive customer satisfaction without a robust network of trustworthy partners and suppliers.

Universal Bearing Company

Australia’s Leading Supplier of Bearings and Power Transmission Products

Universal Bearing Company is an Australian family-owned business, and since our humble beginnings in 1990 we have grown substantially to an Australia-wide enterprise. It is our privilege to work alongside the Drake Group since 2019 – an innovative company that sets the standard for reliability, strength, and endurance with their high quality transport equipment.

We are one of the largest independently owned importers and wholesalers of bearings and power transmission products in the country; and we also service New Zealand, Papua New Guinea, and the Pacific Islands. We cater to both the distributor market and manufacturers of all sizes, ensuring a comprehensive supply chain that meets the diverse needs of our customers.

Our team comprises of scientists, engineers, metallurgists, and experts in bearings and power transmission, who are dedicated to offering tailored advice on bearing selection, pulley system designs, sealing solutions, and more. With our knowledge and experience combined with our direct access to bearing manufacturers, we excel in providing innovative solutions that save both time and money for our valued customers. We are ready to tackle any bearing or mechanical challenges with enthusiasm and expertise.

As official distributors of premium brands such as LS, Nachi, Timken, ZWZ and Donghua, we maintain a comprehensive inventory that exceeds $10 million and boasts over 20,000 items. Our commitment to quality ensures that every product is genuine and competitively priced.

Our warehouses are located in Sydney, Melbourne, Brisbane and Perth to ensure we reach the market locally. Our branches are staffed by a team of professionals with decades of industry experience. Friendly, reliable, and great service is the hallmark of Universal Bearing Company. Almost all orders received are processed and dispatched on the same day on overnight services to minimize delay.

We believe in fostering long-term partnerships built on trust, reliability, and mutual success. As a trusted supplier, we welcome collaboration with businesses looking to streamline their supply chain and enhance their competitive edge. Partner with us to access a comprehensive range of products, reliable logistics, and unparalleled support to drive your business forward.

Experience the quality and service of Universal Bearing Company today. Contact us and discover how we can elevate your industry with our extensive range of bearings and associated products.

Perth warehouse Sydney warehouse

“In terms of our suppliers, we need quality products delivered on time to keep our manufacturing flowing. We also need those products to perform as designed, and to endure in the tough environments where our trailers operate,” Ossington divulges.

Thus, excellence is part of the Drake DNA and, as such, the company expects excellence from each and every one of its suppliers.

“The suppliers we have remained with over the years, whether local or overseas, are the ones that truly understand our expectations on quality and excellence,” Ossington asserts.

AN INSPIRED EMPLOYER

The staff at Drake are viewed as integral family members.

“We have long-term employees who are the custodians of the Drake heritage, whilst bringing in fresh talent allows us to challenge the status quo,” Ossington imparts.

As a proud Australian-made trailer manufacturer, the company has a vested interest in cultivating homegrown talent and a proud reputation for employee retention.

In addition, Drake believes that recruiting widely and onboarding a new generation of staff can offer the company insights from other industries and markets, enabling continued improvement.

Drake proudly offers its employees

a varied, challenging, and rewarding working environment with plenty of room for growth and career advancement.

Recently, the company has embarked on a journey to implement individual development programmes for its staff. It is hoped that, by creating a supportive work culture, the overall environment will foster teamwork and professional growth.

“I’m a true believer in the team; that’s where we win, when individuals put their colleagues before themselves for the greater good of the team.”

Furthermore, Ossington believes that every employee has a role to play in Drake’s success.

“My team will tell you that I often talk about having “no tourists” in the business. Therefore, my expectation of my leaders is high; I expect excellence, professionalism, and employees who are always looking to work smarter so our customers can benefit,” he explains.

In this way, Drake employees, especially those in leadership roles,

“WE HAVE LONG-TERM EMPLOYEES WHO ARE THE CUSTODIANS OF THE DRAKE HERITAGE, WHILST BRINGING IN FRESH TALENT ALLOWS US TO CHALLENGE THE STATUS QUO”

– REID OSSINGTON, CEO, THE DRAKE GROUP

are awarded with opportunities to experiment, take risks, be challenged, and grow personally.

“I then expect my leaders to cascade that thinking to their own teams, ultimately unlocking the potential in all our staff.”

Ultimately, Drake’s work across Australia helps to keep the country running and shape the landscapes of the transport, manufacturing, agriculture, and infrastructure industries –none of this would be possible without its strong and reputable staff base.

MAKING INROADS FOR THE FUTURE

Having experienced exponential growth and success since its inception, Drake has several priorities that it hopes will continue its expansion.

Firstly, the company has recently undergone a significant restructuring of its staffing and operations, which will drive more efficiency in company processes and provide opportunities for talented individuals to shine.

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Driven by continual innovation our team has a deep understanding of hydraulic equipment. For over 60 years we have designed and built tens of thousands of hydraulic cylinders.

In the family since ‘63

MOTUS is a family business, and with that comes a level of commitment, continuity, and service that bigger corporates just can’t achieve. Integrity both at product and a service level are crucially important to ensure our customers’ operations roll smoothly without fail.

Guaranteed

MOTUS componentry and build quality is second-to-none and we back every hydraulic cylinder we sell with a four-year warranty. We can do this because we control every step of the process from order, through manufacturing to dispatch.

Global Customer Base

You can find MOTUS cylinders working hard in all corners of the globe.

DRAKE BRANDS AND DIVISIONS

CORE BRANDS

• Drake Trailers – Focusing on strong materials and robust engineering, Drake Trailers offers long-term efficiency, safety, and rock-solid reliability.

• O’Phee Trailers – A pioneering force in the world of semi-trailers, O’Phee is a brand built on values of quality, reliability, and service. Drake acquired O’Phee in 2015.

• Drake Collectibles – Introduced in 2009, Drake Collectibles responded to demand from avid diecast collectors and today is recognised as a major contributor to the worldwide collectible market.

• Dalzell & Bagley Engineering – Creating new engineering drawings or 3D models from customers’ raw ideas, the company’s engineering expertise provides peace of mind.

AGENCY BRANDS

• BoxLoader – Industrial commercial partners of Drake since 2011, BoxLoader is a leader in the side-lifter industry, providing point-to-point transportation solutions.

• Swinglift – Having partnered with Drake in 2019, Swinglift designs container side-loaders that boast significant tare weight savings through a lighter, stronger crane design.

SPECIALIST SERVICE DIVISIONS

• Drake Service and Repairs – Two fully equipped workshops in Brisbane and Perth are dedicated to servicing and repairing all makes of transport equipment.

• Drake Parts – Stocks high-quality spare parts for trailers manufactured by Drake Trailers, O’Phee Trailers, and BoxLoader.

• Drake Engineering Services – Equipped to meet every engineering need, the division is experienced in heavy and specialised vehicle swept path analysis, route swept path simulation, and trailer load engineering.

As an equal opportunity employer, Drake believes that diversity contributes to strengthening and differentiating its team. In this way, the company seeks to employ those with a great skillset, a positive attitude, a strong work ethic, and a commitment to excellence, no matter their background.

Beyond merely providing haulage solutions to its customers, Drake is also exploring opportunities in advanced technologies that could enhance or add value to the trailers pulled by prime movers.

“We are investing in technologies that will allow us to become even more efficient, whilst getting us closer to our customers and providing improved, optimised services,” Ossington reveals.

“We are looking at different solutions to reduce weight and leverage Industry 4.0 in our manufacturing processes to improve efficiency.”

These opportunities span across all Drake business units, and as such, efficiency and technological advancements emerge as top priorities going forward.

“We are exploring opportunities for growth both organically and inorganically for all of our business units,” Ossington continues.

“If those growth opportunities align with our core beliefs and strengths, then we are confident of being able to add more value for our customers,” he concludes.

Tel: (07) 3271 5888 sales@thedrakegroup.com.au www.thedrakegroup.com.au/

Vulcan

STAINLESS STEEL BRISBANE

stainless.brisbane@vulcan.co

+61 7 3347 0560

PLATE BRISBANE

plate.qld@vulcan.co

+61 7 3441 4400

Orrcon Steel is a leading distributor & manufacturer of steel, tube & pipe. Our extensive range covers RHS, SHS & CHS structural tubular steel, hot rolled structural steel & a variety of fencing, roofing & building accessories.

We supply to a diverse customer base including steel fabricators, furniture & trailer body manufacturers, housing & construction companies, pipeline & infrastructure engineering firms & more.

We adhere to the principles of quality, innovation, flexibility & dedication. We achieve this by going the extra mile in everything we do & working in partnership with our customers.

Our philosophy is

DELIVERING WORLD-CLASS TECHNOLOGY

Manufacturing world-leading technology Kongsberg Defence Australia is working suppliers to deliver proven and effective systems Royal Australian Navy. John Fry,

Writer: Lucy Pilgrim | Project

Following a period of stagnation in the Australian automotive manufacturing sector, caused by the removal of operations to offshore capabilities, the Australian government is focused on reinvigorating the country’s domestic manufacturing capabilities to become more self-reliant and resilient.

The Australian government has a strong focus on

shipbuilding, particularly in the development of nuclear submarines, which places the country on a similar trajectory to that of the US and the UK.

There is also a growing priority by the Australian government on the domestic production of guided weapons and explosive ordnance, potentially offering exciting opportunities for the country’s defence industry.

WORLD-CLASS TECHNOLOGY SYSTEMS

technology for the Australian Defence Force, together with industry partners and key systems to both the Australian Army and General Manager, enlightens us

Project Manager: Thomas Arnold

The combination of significant international growth and good product alignment with Australian capability investment priorities means that Kongsberg Defence Australia is well placed to take advantage of the recent drive for increased domestic capability, especially noting its distant geographical location from its parent company in Norway.

“It has been exciting for us because we have transitioned from a marketing presence to an established production presence in Australia. This has resulted in an increased workforce, growth in the domestic manufacture of critical capability solutions, and development of a national supply chain across our key programmes,” introduces John Fry, General Manager.

SUPPORTED BY A STRONG HERITAGE

Kongsberg Defence Australia is the Australian subsidiary of Norwegian parent company, Kongsberg Defence and Aerospace (KDA), a rapidly growing business unit within the KONGSBERG Group (KONGSBERG).

A global technology company, KONGSBERG delivers critical capability solutions to customers operating in extremely challenging environments.

Established in 1814, the group has a proud 200-year history of providing innovative solutions to meet the needs of customers, partners, and society.

As a subsect of KONGSBERG, KDA has nurtured best-in-class capabilities, with a highly successful export business, possessing strengths in particular global market segments.

Examples include the National Advanced Surface to Air Missile System (NASAMS), an integrated air and missile defence capability, as well as the Naval Strike Missile (NSM) and Joint Strike Missile (JSM), both precision strike weapons.

Arguably, they are the most known of the PROTECTOR family of remote weapons systems, with over 20,000 units sold across more than 25 nations.

KDA, meanwhile, is growing significantly as a consequence of increasing global instability that has caused many nations to increase spending to acquire defence capabilities quickly.

The US is a key customer, as the company stands out as one of the few non-US organisations that has been successful in delivering capability to North America. Therefore, the Australian Defence Force’s (ADF) alignment with the US places Kongsberg Defence Australia in an even greater position for growth.

NEXT-LEVEL DEFENCE

KONGSBERG is deeply proud of its partnership with the ADF, which has a history of more than 30 years.

Together with Prime Contractor, Raytheon Australia, Kongsberg Defence Australia is currently delivering NASAMS, a short/medium range ground-based air defence system, to the Australian Army.

The company established manufacturing and production activities in Adelaide to support the NASAMS programme. A significant amount of the scope was the local production of the NASAMS Fire Distribution Centres that integrate

NASAMS Woomer

and control all system elements. To successfully achieve this, the company established partnerships with Australian suppliers such as Adelaide-based REDARC Electronics, Daronmont Technologies, Zenith Custom Creations, Defence Coating Systems (DCS), Albury-based Milspec Manufacturing, and Sydney-based Eylex.

The NASAMS programme has significantly benefitted these companies, allowing them to grow their local business, increase their Australian workforce, and enhance their manufacturing processes to make them globally competitive. It has also provided businesses exposure and qualification into KONGSBERG’s global supply chain, facilitating opportunities for future exports in other international programmes.

“The Australian NASAMS configuration is unique in the sense that it has an indigenous radar in its system. KONGSBERG worked as part of the programme to integrate the new sensor technology into the capability,” explains Fry.

NASAMS has now been delivered to over 13 nations, including Ukraine, where it is combat-proven following

“WE ENGAGE CLOSELY WITH OUR SUPPLIERS BECAUSE WE UNDERSTAND THAT THEY ARE CRITICAL TO OUR SUCCESS, AS WE RELY ON THEM TO DELIVER TO THE REQUIRED STANDARD ON TIME, SO THAT WE CAN DO THE SAME AT A CAPABILITY LEVEL”

– JOHN FRY, GENERAL MANAGER, KONGSBERG DEFENCE AUSTRALIA

protracted operations, which saved countless lives and exemplified the system’s reliability and effectiveness.

Another key programme for Kongsberg Defence Australia is the support of prime contractor Hanwha Defense Australia (Hanwha), as part of the Protected Mobile Fires capability - the acquisition of the AS9 self-propelled Howitzers and AS10 Armoured Ammunition Resupply Vehicles.

KONGSBERG is Hanwha’s C4 systems and integration partner, incorporating the Protected Mobile Fires capability into the Army’s C4 Force Structure. This involves the integration of tactical communication systems and Battle Management Systems into the KONGSBERG CORTEX C4 solution.

In doing so, the organisation is transferring hardware and software technology and expertise to Kongsberg Defence Australia to execute and support the Australian programme.

“It’s a Korean gun with a Norwegian brain. We’re leveraging the work that was done for the Norwegian Army and taking it to the next level by adapting it to the ADF force structure and introducing new interfaces and capabilities for our specific needs.”

ON LAND AND SEA

Most recently, Australia announced the selection of KONGSBERG’s NSM to replace the Harpoon AntiShip Missile capability on the Royal Australian Navy’s (RAN) ANZAC Class Frigates and Hobart class destroyers,

significantly enhancing the ADF’s ability to strike targets at extended range.

With a range of 250 kilometres, the NSM is a fifth-generation precision strike missile that can be used for both maritime strike and land attack. Offering operational flexibility and survivability with proven precision and lethality, NSMs can be launched via ship, vehicle, and helicopter, providing flexibility for multi-domain employment.

NSM is in service and has been selected by 12 countries, including the US, UK, Canada, Germany, and Norway.

As part of delivering this capability to the RAN, Kongsberg Defence Australia is focused on expanding its local manufacturing base and partnering with key suppliers to provide a significant amount of locally manufactured content.

Since the NSM acquisition announcement in 2022, the company has established small to mediumenterprise (SME) partnerships with Melbourne-based companies Marand, Australian Precision Technologies (APT) Advanced Manufacturing, and Stahl Metall.

The company has also worked with Adelaide-based companies Aerobond Defence, QPE Advanced Machining, and Axiom Precision Manufacturing, as well as Newcastlebased Nupress Group to deliver a range of complex assemblies and components.

MAINTAINING GROWTH

With the extended stagnation of Australian manufacturing capabilities in previous years, the government is encouraging organisations to conduct as much business on home soil as possible.

Kongsberg Defence Australia’s suppliers are important to the ADF, as its strong network will support and maintain the defence force’s systems for decades to come.

APAC OUTLOOK: HOW DOES KONGSBERG DEFENCE AUSTRALIA EMBRACE CORPORATE SOCIAL RESPONSIBILITY PRACTICES?

JOHN FRY, GENERAL MANAGER: “As a growing organisation, we have become increasingly active in the communities in which we operate.

“Significantly, veterans comprise over half of our workforce, so supporting the veteran community is important to us. Therefore, we partner with several veteran organisations such as Legacy Australia as well as Soldier On Australia, where we are currently a Platinum Pledge Partner.

“We recently joined in the Gift of Life Walk to raise awareness of national tissue and organ donation. We have also partnered with Australian Red Cross Lifeblood (Lifeblood) and formed a Kongsberg Defence Australia team that regularly gives blood. This is an important cause as one in three Australians are going to need a blood donation at some point in their lives, and that’s something we are all embracing.”

Phone

Eylex specialises in the supply of world class communications, power, and cable system solutions to the Australian and New Zealand Defence Forces and key primes within the defence industry.

In early 2020, Eylex was selected by Kongsberg Defence Australia (KONGSBERG) as the cable system provider for their key subsystems of the National Advanced Surface to Air Missile System (NASAMS) with being delivered to the Australian Army under Project LAND 19 Phase 7B. In June 2021, it was announced that Eylex was selected by KONGSBERG to provide cable systems for an International NASAMS programme. This critical business enabled Eylex to further invest in its production capability and capacity, doubling its usable cable assembly space and sparking the company’s move to our new premises in Norwest. At 2,150 square metres, the facility is 210 percent larger than the previous building. The climate-controlled ground floor space is more than double the area at Castle Hill

and combines service and cable production technicians into one area. The additional space and latest modular workspace arrangements will allow the team to adapt the operation to manage a wide range of cable / electronic assembly and kitting activities.

Warehousing has also increased by more than 200 percent allowing for future expansion in logistics and storage. The first-floor open plan office incorporates an expansive training room and rapid prototyping lab to provide the engineering team with a dedicated area for the test and development of new concepts and designs.

Eylex is a quality driven and customer service focused company who pride themselves on the local manufacture of complex and military grade cable systems.

We are focused on creating long-term relationships with our customers that are built on transparency, customer satisfaction, and supply chain performance. Our aim is to continuously build our value proposition for our defence customers and to contribute to the development of Australia’s sovereign defence capability.

Eylex is certified to ISO 9001:2015, IPC-620 and IPC-J-STD.

Our dedicated team are vital to our success, and we are committed to the continuous development of their skills and knowledge with structured learning plans and progression through tiered technical levels.

The Cable Systems team are experts in the design and manufacture of cable assemblies to the highest quality and Mil-Spec standards. Our team of engineers is ready to support with a range of services that include customised cable design, computeraided design (CAD) 3D and 2D design, application engineering, production and process engineering, electrical and mechanical expertise, project management and planning, and configuration management of our customers’ specific requirements.

“This involves being able to sustain and maintain military equipment from local industry to the greatest extent possible, and this has been a core element in the transfer of technology whilst encouraging Australian suppliers into the global supply chain,” Fry details.

“We engage closely with our suppliers because we understand that they are critical to our success, as we rely on them to deliver to the required standard on time so that we can do the same at a capability level.

“We also want to ensure that these Australian companies have the best chance of being competitive in other global programmes, which benefits both parties.”

Kongsberg Defence Australia has also been working with other Australian companies, such as Thales

PROTECHTING PEOPLE AND THE PLANET

KONSBERG is committed to achieving sustainable development through the global delivery of innovative and reliable products and services.

The group recognises that some of its operations may have a negative effect on the planet and society, and is therefore dedicated to mitigating these impacts through responsible and environmental practices.

For example, its new South Australian facility is being constructed with a focus on sustainability.

“We are striving to earn a Leadership in Energy and Environmental Design (LEED) Platinum certification for the facility; if we achieve it, we will be the first building in Australia to reach that level of sustainability,” Fry discloses.

“WE HAVE TRANSITIONED FROM A MARKETING PRESENCE TO AN ESTABLISHED PRODUCTION PRESENCE IN AUSTRALIA. THIS HAS RESULTED IN AN INCREASED WORKFORCE, A GROWTH IN THE DOMESTIC MANUFACTURE OF CRITICAL CAPABILITY SOLUTIONS, AND DEVELOPMENT OF A NATIONAL SUPPLY CHAIN ACROSS OUR KEY PROGRAMMES”

– JOHN FRY, GENERAL MANAGER, KONGSBERG DEFENCE AUSTRALIA

AEROBOND DEFENCE IS AN ADVANCED SUSTAINMENT and manufacturing company working globally in the aviation, defence and space sectors.

The company employs state-of-the-art design methodologies and strategic problem-solving to deliver enhanced products for its customers. This dedication to excellence and innovation has earned it accolades and recognition both in Australia and around the world.

AEROBOND Defence is partnering with KONGSBERG Defence Australia to produce launcher-canisters for the KONGSBERG Naval Strike Missile (NSM).

Image credit: Kongsberg

AEROBOND.com.au / T +618 7078 8600 / support@AEROBOND.com.au

Our contract with KONGSBERG is a recognition of the deep skills, experience and expertise that we have cultivated within AEROBOND and across our workforce. It is an important milestone in our pathway to becoming a leading supplier in the Defence industry supply chain.

Justin Struik AEROBOND Founder and Managing Director

Australia, to position it for possible future opportunities by tailoring its products to best align with the force structure of the ADF.

One example is the StrikeMaster launcher configuration for the proven and fielded NSM Coastal Defence System (CDS). StrikeMaster comprises the Thales Australia Bushmaster utility vehicle carrying a twin-pack NSM launcher.

“Mating the Thales Australia Bushmaster vehicle with the NSM provides a rapidly deliverable, land based maritime strike capability, which can leverage the support infrastructure already being delivered by other programmes.

“From a capability perspective, it also aligns with what the United States Marine Corps is doing, albeit on a different platform. Hopefully, the ADF will look to pursue a land-based maritime strike capability in the future,” says Fry.

With the advancement in Kongsberg Defence Australia’s

contracts and customer base, the company has expanded its operations in the form of a new facility in Adelaide, South Australia (SA), set to be fully occupied and operational by June 2024. The purpose-built facility comprises a 2,500 square metre integrated production capability, alongside office accommodation to complement its existing headquarters in Canberra.

This is a landmark investment by Kongsberg Defence Australia, with the facility being the first defence business building in the region. The AUD$25 million investment in SA demonstrates the company’s commitment to supporting local production and sustainment activities for current and planned defence programmes.

To deliver the project successfully, Kongsberg Defence Australia has partnered with local SA companies, Tandem Building Group, Norman Disney Young, and Section Six Architects.

“This is exciting for us as it demonstrates to the Australian government that the company is committed to the long-term support of the ADF.

“It also shows our suppliers and the Australian market that we are here for the long term and want to maintain our relationships with our supply chain,” concludes Fry. KONGSBERG DEFENCE

Tel: +61 2 6174 2269

kdaustralia@kongsberg.com www.kongsberg.com

YOUR TRUSTED PARTNER FOR SITUATIONAL AWARENESS

Senop ensures operability in all conditions through high-performance military optronics and fire distribution center integration projects.

Our experience in demanding system integration services makes us an excellent partner for producing reliable systems for harsh environments. Senop has been Kongsberg’s trusted supplier since 2009, and our partnership covers various systems and parts for NASAMS and NSM systems.

Senop’s ARCTIC FOX Shelter System adapts easily to customer-specific needs while offering excellent agility as well as protection for mobile operations.

Senop is an experienced developer of enhanced night vision devices and target acquisition systems. Our new Senop AFCD TI smart sight is designed for use with the Carl-Gustaf M4/M3 Multi-Role Weapon System.

Senop is a part of PATRIA Group | Senop Oy, Lentolantie 7, FI-36220 Kangasala, Finland

PRECISION AND STRENGTH

Driven by the desire to pursue comprehensive functionality embodied in simplicity, MTM Pty Ltd’s automotive innovation prioritises ease of assembly. Mark Albert, CEO, tells us more about the global automotive supplier

Writer: Lily Sawyer | Project Manager: Thomas Arnold

As a key player within the global automotive market, MTM Pty Ltd (MTM) has historically manufactured a wide range of vehicle products.

This broad portfolio includes handbrakes, electrical switches, door handles, automatic transmissions, steering columns, and door checks, the latter of which has surfaced as a stand-out innovation.

“In response to the industry becoming more quality-focused, we’ve started to narrow our range. As such, door checks are now our main product for the automotive market,” opens Mark Albert, CEO.

Headquartered in Melbourne, Victoria, and with a direct supply into the US and China, MTM’s products are exported globally.

“Of course, due to our international presence, which includes distribution to Mexico and Canada, our products must be able to perform in all markets

and environments,” Albert details.

Therefore, MTM engages in rigorous testing when supplying well-known international brands such as Cadillac, Chevrolet, Toyota, Jeep, MG, and Roewe, to name a few.

In addition, MTM’s recent foray into non-automotive manufacturing has expanded the company’s repertoire to include a broader range of products, from external lighting systems and slide-out kitchens to electric skateboards and electric delivery vehicles.

“Customers in the industry view us as a true one-stop shop, so we’ve been able to involve ourselves in a vast range of projects,” outlines Albert.

Having ventured outside of the automotive sector in 2015, where it continues to expand, MTM is focused on seeking new customers whilst continuing to cultivate and fortify its strong existing partnerships.

STAND-OUT PRODUCTS AND SERVICES

A company that prides itself on its first-rate, quality products, MTM places high importance on perfecting its operations and processes so that it can deliver excellence every time.

“We take immense pleasure in producing products that can perform in ways that none of our competitors can. To achieve this, we spend time working closely with the customer to make sure we achieve their end goals; this is our main aim,” Albert outlines.

In addition, MTM boasts a team of dedicated and skilled professionals who seek to provide expertise to customers.

“All of our staff are experts in their respective fields. Having an excellent staff base makes it a lot easier to meet customer requirements,” he posits.

In this way, MTM is confident in its

“ALL OF OUR STAFF ARE EXPERTS IN THEIR RESPECTIVE FIELDS. HAVING AN EXCELLENT STAFF BASE MAKES IT A LOT EASIER TO MEET CUSTOMER REQUIREMENTS”

– MARK ALBERT, CEO, MTM PTY LTD

ability to advise on the feasibility of customers’ projects and ideas. For example, the company is currently working on a novel product that has never been seen before on the market. In this case, the customer sought out MTM due to the company’s candid and forthright approach to project approval.

“That’s the level of trust this brand new customer has in us. If we say we can do it, we do it; if we can’t, we say we can’t –it’s as simple as that,” Albert outlines.

PROGRESSIVE PARTNERSHIPS

Having worked closely with a number of prestigious brands over the years, MTM today is proud to partner with Cadillac, Chevrolet, MG, Jeep, and Toyota.

MTM’s relationship with the latter is particularly noteworthy. Previously, when Toyota left Australia to move overseas, MTM had not yet won an export order with the company. However, upon receipt of a letter of recommendation from Toyota’s President, MTM realised how much

support the global automotive brand provided.

“The level of support we’ve had from all of our customers and suppliers locally and globally speaks volumes of the faith that they have in us,” Albert reflects.

In the case of Stellantis, meanwhile, trust and confidence was established early on due to MTM’s historical reputation as a trustworthy supplier and automotive name, resulting in a new contract.

“Stellantis witnessed our products in the marketplace and therefore sought us out. To gain the recognition of an industry leader and household name such as Stellantis speaks volumes of the positive reputation MTM has built for itself within the industry,” he enthuses.

As a company that prides itself on not only supplier partnerships but also customer relations, MTM is able to benchmark its success based on an ability to meet their needs and the con tinued positive feedback it receives.

“When we go overseas, customers are so complimentary of what we do. We’ve found that North America especially often commends us highly for doing a good job, which is lovely,” he affirms.

WHAT ARE DOOR CHECKS?

As MTM’s central focus, door checks are an understated yet essential feature of any vehicle.

A VAST RANGE OF PROJECTS

A nondescript component, the door check holds a car door open in a predefined position, making it easier to get in and out.

In addition, door check technology is able to stop car doors from opening too far or closing too forcefully, preventing vehicle damage.

Although door checks are MTM’s bread and butter, the company’s foray into less familiar territory has historically provided room for growth, development, and a diversified base of customers and clients.

For example, the company recently worked on manufacturing the Tomcar, a purely off-road vehicle for the Australian market.

MTM became involved in the project as the company that contracted the Tomcar obtained the

rights to manufacture it but was not well informed about the ins-and-outs of the industry.

“We completed the whole timeline in around 18 to 24 months,” he reveals.

With a simple, reliable, and uncomplicated design at its core, the Tomcar followed the mantra that ‘the simplest thing to break is the easiest thing to fix’.

However, the exciting project never came to fruition, despite MTM producing around 200 vehicles.

BASF Australia posted sales of about €441 million in Australia and New Zealand in 2023, serving key industries in the agriculture, coatings, manufacturing and mining sectors. As of the end of 2023, the company had 370 employees and operated six production sites for manufacturing, agricultural solutions, performance products and functional materials and solutions. BASF has been active in Australia for more than 100 years, and around 60 years in New Zealand. Throughout these years we have supported the plastics industry, supplying locally compounded performance materials in the early local manufacturing growth periods, until today. BASF continues to drive innovation and help local manufacturers achieve a global market presence with regionally sourced materials from our state-of-the-art production facilities.

BASF Performance Materials can be of service to customers no matter where in the world their production is located. We also offer vital design and development technology services allowing our customers to reduce design time, allow for faster tooling manufacture and thereby speed to market through unmatched virtual failure simulation technology.

The key engineering plastic products in our Performance Materials range:

• Ultramid A / B – Polyamides

• Ultradur – PolyButylene Terephthalate

• Ultraform – Polyoxymethylene/Acetal

• Elastollan – ThermoPlastic Urethane

• Ultrason – Polysulfone (PSU/PESU/PPSU)

Empowering customers to innovate

BASF has long been inventing, innovating and developing engineering plastic materials for use in a multitude of markets and applications. The Ultramid® family have a long and very successful history in metal replacement. The BASF polyamides (PA) have allowed lightweight and high-performance parts to be used in many different applications, from the automotive and the E&E industries to mechanical engineering and consumer goods. In recent years, the challenges for plastic parts in these fields have increased drastically by trends such as further miniaturisation of parts and systems, e-mobility and

accelerated electronics, increased contact with chemicals and sophisticated flame-retardant systems - all leading to higher functional integration. These trends call for new plastic materials which can succeed under demanding application conditions and enable customers to develop new parts for future applications.

Plants all over Asia enhances our supply chain reliability

Community engagement

• BASF runs an annual Kids’ Lab programme to encourage interest in science from an early age by conducting fun, hands-on chemistryrelated experiments. The programme is conducted in partnership with universities around Australia and New Zealand, with previous events held in Melbourne, Perth, Kalgoorlie, Mandurah, Sydney and Auckland.

• BASF sponsors the education of disadvantaged children through independent, national children’s charity, The Smith Family, investing over A$727,000 since 2004.

• BASF is proud to sponsor Science Gallery Melbourne’s Mediator program. Comprised of a team of science students and recent graduates, the Mediators are the public face of Science Gallery and play a vital role in hosting visitors through the thought-provoking artmeets-science exhibitions.

“As client confidentiality is paramount to us, I’m unable to divulge more about the project. I can, however, confirm that this was an exciting time, and our team were able to utilise its manufacturing expertise, in addition to the soft skills that they’ve honed over the years,” Albert notes.

SUSTAINABLE SYSTEMS

Being in the plastics industry, MTM is a company continually seeking to reduce its waste output.

“We recycle almost 100 percent of what is produced from a plastics perspective, which is a great achievement compared to where we were years ago,” Albert outlines.

A BRIEF HISTORY OF MTM

MTM was founded as Melbourne Tooling Co in 1965 by Albert’s father, Max. The company quickly expanded to include comprehensive manufacturing capabilities before moving into component design and specialising in complex, value-added automotive and non-automotive components.

MTM’s innovation is driven by the desire for comprehensive functionality embodied in simplicity, with ease of assembly and a reduced number of components being key considerations.

As a recognised supplier of high-quality parts, MTM originally supplied five local customers for over 30 years, namely Ford, Holden, Nissan, Mitsubishi, and Toyota. More recently, Ford, Holden, and Toyota have utilised a wide variety of MTM products, including windscreen washer nozzles, door handles, automatic transmissions, and steering columns in their vehicles.

In 1997, after seven years of global market exploration, MTM began exporting door checks to Cadillac in North America. This, in turn, led to further business with other customers and countries.

Now, MTM’s products perform in all markets where vehicles are sold.

“WE OF COURSE WANT TO GARNER ATTENTION OUTSIDE OF THE AUTOMOTIVE MARKET, SO WE’RE CONTINUALLY LOOKING FOR NEW OPPORTUNITIES WHERE OUR MANUFACTURING OR DESIGN CAPABILITIES CAN BE UTILISED”

– MARK ALBERT, CEO, MTM PTY LTD

In addition, each of MTM’s manufacturing plants features solar panels. As a result of this sustainable infrastructure, each plant is selfsufficient in terms of its energy usage.

“We’ve noticed many original equipment manufacturers (OEMs) asking us about clean energy in recent years, so we’re pleased to be able to inform them we can generate enough power to run our plant, in addition to many of the homes around us,” he prides.

MTM is also acutely aware of the economic benefits that accompany its sustainable practices. However, it equally acknowledges that long-term, company-wide sustainability has ultimately been implemented for the benefit of all.

“When we introduced these sustainable practices within the business, it was done with a long-term perspective, as opposed to a shortterm approach,” Albert recalls.

FUTURE PLANNING

As a company that has grown exponentially in recent years, MTM hopes to continue its international expansion going forward, especially in terms of the presence of its door checks in less familiar markets.

“We would like to become more prominent in Europe than we currently are,” Albert expands.

MTM’s other key target is winning more business in the nonautomotive space to ensure it remains

prominent in the Australian market, which has recently moved away from an emphasis on automotive manufacturing.

“We of course want to garner attention outside of the automotive market, so we’re continually looking for new opportunities where our manufacturing or design capabilities can be utilised,” he details.

As such, MTM’s focus for the future will be developing strong client and customer relationships outside of the automotive space.

“There are very few companies that have such a broad remit to provide high-quality solutions for a global marketplace. At MTM, we hope to leverage our expertise as a one-stop shop for manufacturing and design to serve a broader range of sectors,” he concludes.

BOTTLING BRILLIANCE

Coca-Cola Europacific Partners Papua New Guinea has amassed a proud history as a local bottler, with a focus on beverage products, pushing boundaries, blazing trails, and creating possibilities for more than 100 years. We get the full story from Sales and Commercial Director, Tim Solly

Writer: Ed Budds | Project Manager: Ben Weaver

On 8th May 1886, Dr John Pemberton brought his perfected syrup to Jacobs’ Pharmacy in downtown Atlanta, US, where the first ever glass of Coca-Cola was poured.

From that one iconic drink, the company has evolved into a comprehensive beverage behemoth. Today, more than 2.2 billion servings of its drinks are enjoyed in more than 200 countries and territories each day.

The brand, whose first official advert read “Coca-Cola. Delicious! Refreshing! Exhilarating! Invigorating!”, has since become one of the most prolific successes in marketing history, enjoying global fame as well as having a notable and major impact on popular culture and society.

A crucial component of this worldwide industry titan is Coca-Cola Europacific Partners (CCEP). Serving customers in 29 countries, CCEP’s dedicated team of 33,200 employees work together to make, move, and sell some of the world’s most loved soft drinks.

As a global business and one of the leading consumer goods companies in the world, CCEP helps its 1.75 million customers grow and constantly invests in exciting new products, innovative technologies, and fresh ideas.

This positive approach helps to delight the 600 million people who enjoy CCEP’s drinks every day, as it combines the strength and scale of a large, multi-national business with the expert, local knowledge of the customers served and communities supported. In this way, CCEP remains international in presence but local at heart.

As a crucial cog in this vast machine, CCEP Papua New Guinea (CCEP PNG) is one of the largest manufacturers and distributors of

Tim Solly, Sales and Commercial Director

A PROUD HISTORY

“Beginning life in 1904 as British Tobacco Company Limited, we began diversifying early with the purchase of a printing company in 1909. By 1960, we expanded into packaging before moving into the Australian food and beverage industry in 1963.

“It was during World War II that thousands of Australians had been introduced to a great new drink by American troops. Of course, that drink was Coca-Cola, and by 1965, the brand was a household name. It was then that the face and path of our company changed forever, with the purchase of Coca-Cola Bottlers Pty Ltd in Perth.

“In 1977, we became Allied Manufacturing and Trade Industries Limited (AMATIL), a name change that ushered in a new era for the business.

“Our entry into Southeast Asia followed soon after in 1991 with the formation of two strategic joint ventures in Indonesia and the acquisition of the two major Coca-Cola bottling operations in PNG. Over the next decade, we would further consolidate this position in Indonesia, expanding our operations in Australia, Fiji, and New Zealand.

“As the 1990s came to a close, we split the organisation into two entities, demerging our European interests and creating a new listed European bottler, Coca-Cola Beverages Plc.

“In 2021, Coca-Cola AMATIL became part of CCEP.”

– Tim Solly, Sales and Commercial Director

soft drinks in the country and is proud to help over 19,000 customers across PNG grow their businesses.

“We are the face that makes our nation’s favourite beverage brands a reality. Firmly invested in our local economy and the communities we love, our focus is on building portfolios defined by relevance and choice,” introduces Tim Solly, Sales and Commercial Director at CCEP PNG.

“Our range of beverage brands includes the iconic Coca-Cola, CocaCola Zero Sugar, Sprite, Fanta, Solo, Schweppes, Bu Energy, Minute Maid Refresh, and Nature’s Own Water,” he adds.

PNG’s fast-moving consumer goods (FMCG) sector is a challenging industry to be involved in given the current volatility within the nation, which extends to areas such as electricity supply and law enforcement.

“Our business has become highly resilient, and while we face challenges on a daily basis, we take this in our

stride and are proud to ensure that we are able to produce, distribute, and sell high-quality, world-class products all year round. Despite this challenging environment, we have a safety-first mindset and have had 640 days incident-free as an organisation,” he enthuses.

GREAT PRODUCTS, EVEN GREATER SERVICE

CCEP PNG is proud of the unrivalled portfolio of brands that it now locally produces, packages, sells, and distributes to consumers every day.

“Our success is built on great people, great service, and great beverages. We want to deliver sustainable growth, create value for all our stakeholders, and build a better future for our business, communities, and the planet,” acclaims Solly.

In CCEP’s PNG operations, the company now boasts 545 employees, two production plants, and four distribution centres across the nation.

Professional solutions, personal service

ABOUT US SERVICES

The Corps (PNG) Ltd has been providing security solutions in PNG since 1996 to some of the most high-profile clients in PNG.

Corps Security has successfully provided these services to range across finance (particularly the banking industry), diplomatic, commercial, retail, construction, and industrial sectors.

Corps Security is accredited with both ISO 9001:2015 and ISO 18788:2015 Certifications. We are committed to upholding only the highest of standards in compliance with our ISO accreditation, local & international laws and environmental & humanitarian policies.

CONTACT

Secured Transport - VIP and Staff

Security Escorts - Armed and Unarmed

Static Guarding & K9 Units

Vehicle / Personal Tracking, Monitoring and Response

Workshop Services and Fleet Management

Site Risk, Safety and Security Assessments Port

Keen to capitalise on this forward momentum, CCEP PNG’s core priorities are to ensure that it continues to build both the business and its people while maintaining a strong focus on sustainability. As such, the company is focused on going carbon neutral across its total value chain by 2040.

Other key focus points include expanding the company portfolio to ensure it provides comprehensive beverage choices to customers today and into the future – through both

“OUR SUCCESS IS BUILT ON GREAT PEOPLE, GREAT SERVICE, AND GREAT BEVERAGES. WE WANT TO DELIVER SUSTAINABLE GROWTH, CREATE VALUE FOR ALL OUR STAKEHOLDERS, AND BUILD A BETTER FUTURE FOR OUR BUSINESS, COMMUNITIES, AND THE PLANET”

- TIM SOLLY, SALES AND COMMERCIAL DIRECTOR, COCA-COLA EUROPACIFIC PARTNERS PAPUA NEW GUINEA

sugar and diet products.

“We are constantly reviewing our production, logistics, and sales network to ensure we have the right focus across the right areas and are resourced appropriately to meet the demand for today and tomorrow,”

Solly explains.

“While we believe we are an employer of choice in PNG, we also want to ensure we are constantly evolving our employment offering to secure the best talent in the market,” he cites.

The annual Business Conference that Is aimed of seeking alignment of business priorities for the year. The 2024 conference involved the Country Leadership Team and Senior Managers across CCEP PNG and was held in March 2024. The annual Sales and Marketing Conference is also held each year to align the Commercial Team on Coca-Cola promotions for the year. CCEP PNG offers specific leadership training programmes to cater for leaders across the business.

FABS is a project management, design and construction company, servicing clients throughout Asia, Africa, Middle East, Australia and the Pacific Islands. FABS has been operating in PNG for over 16 years. During this time, FABS has developed a service offering that is unique to the local market for their key business units:

1. Industrial – Food and Beverage Industrial Manufacturing Facilities, Diary, Pharmaceuticals, Oleochemicals, Mining Infrastructure.

2. Interior Fit-out – Commercial office spaces, Retail spaces, Restaurants, Commercial Kitchens.

The FABS difference in the marketplace is their fully integrated business model which incorporates consultancy, design, engineering, specialist process engineering, project management, construction management and turnkey project delivery. As a market leader in end-to-end project delivery, FABS is the partner of choice delivering complex projects in challenging locations for a quantifiable track record of multinational corporations. www.fabs-international.com

SUSTAINABILITY AT THE CORE

CCEP PNG places sustainability at the heart of its business while creating value for its customers. Thus, the company is changing the way it runs the business to limit its impact on the climate and environment, and to equally give back to the communities it works in.

As the nation’s leading beverage manufacturer, CCEP PNG believes it possesses a responsibility to ensure a long-term commitment to the

“OUR ULTIMATE GOAL IS TO HELP COLLECT AND RECYCLE THE EQUIVALENT OF ONE BOTTLE FOR EVERY BOTTLE WE BRING TO THE MARKET BY 2030”

-TIM SOLLY, SALES AND COMMERCIAL DIRECTOR, COCA-COLA EUROPACIFIC PARTNERS PAPUA NEW GUINEA

sustainability of its packaging.

Packaging waste is a major, ongoing challenge; to tackle this, the business has partnered with Branis Recycling to collect polyethylene terephthalate (PET) plastic beverage bottles to prevent them from entering landfill, waterways, or harming the broader environment.

“Our ultimate goal is to help collect and recycle the equivalent of one bottle for every bottle we bring to the market by 2030,” Solly sets out.

“However, we cannot achieve our goals alone; it requires collaboration between industry, the public sector, and civil society to address plastic waste,” he stresses.

At present, CCEP PNG is working with different stakeholders in Port Moresby to raise community awareness on protecting the environment and how this collection programme contributes to the ultimate goal of maintaining a healthy planet.

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As the Pacific’s most-trusted satellite internet provider for businesses, we’re focussed on keeping you connected so you can focus on what matters most: running your business.

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For further information contact Telikom at 1555 or email corporatesales@telikompng.com.pg

For further information contact Telikom at 1555 or email corporatesales@telikompng.com.pg

ASSEMBLING AN UNBEATABLE TEAM

Every year, CCEP PNG takes the opportunity to acknowledge and reward its employees for their unwavering commitment, celebrating milestones in five-year increments.

This year, the company had the honour of celebrating a remarkable 1,055 years of service collectively, contributed by employees from various departments across the PNG business.

Solly believes that the dedicated and hard-working people at CCEP PNG represent the heartbeat of the entire operation, and as such, the company wants to develop and evolve its team members to allow them to grow in parallel with the business.

“We offer development opportunities that are centred around on-the-job experiences and projects, mentorship, and formal education

programmes,” he elaborates.

“We have also developed and run localised technical academies in sales, manufacturing, and logistics to ensure that our people are equipped to undertake the roles that they hold and to use this as a springboard for future career growth.”

Alongside this, the company runs intern, graduate, and apprentice programmes with the intention of building the youth of today to be the leaders of tomorrow.

Furthermore, to drive, develop, and promote leadership at all levels, CCEP PNG’s matrix of development sessions help guide its people through the complexities of operating in a country like PNG.

“In addition to this, to support our diversity agenda, we also have a very specific and discreet leadership initiative called the FACE programme that aims to develop and support females throughout our business,” Solly expands.

Undoubtedly, CCEP PNG is always looking for innovation to drive business growth; as such, it has sown the seeds for many exciting plans over the next years.

In particular, CCEP PNG is looking forward to joining the celebrations of PNG’s 50th independence anniversary in 2025, which will serve as a perfect summation of both the nation and the company’s growing prosperity and ever-enhancing legacy of success.

Tel: Lae Head Office – 737 31900 dbengo@ccep.com www.cocacolaep.com

TalentLink Limited

Spirit to Serve

CONQUERING THE LUNCH TRUCK CONCEPT

Whilst he was a young man raising a family, Colin Lear, Director of Tasty Fresh Food Co (Tasty Fresh), was inspired to enter the food and beverage industry.

His decision was influenced by his father, who ran a logistics company, and his in-laws, who owned a general store.

“I bought a second-hand lunch truck after observing two operational businesses and pouncing on an opportunity,” Lear opens.

“As a land surveyor who had never heard of the lunch truck concept, I was intrigued when I saw it and envisaged myself running a fleet of them,” he adds.

Lear, and his wife, Carly, purchased

Celebrating 45 years of delivering convenient cuisine to workplaces, Tasty Fresh Food Co’s Director, Colin Lear, discusses the company’s family ties to feeding Australia’s workforce and its future plans

Writer: Rachel Carr | Project Manager: Liam Pye

the first van in 1979 and together they built their business through trial and error. Following decades of continuous growth, this year marks the company’s 45th anniversary.

“Five years ago, we celebrated our 40th anniversary with a huge party that was fantastic for the entire team.

For our upcoming celebration, we will spread the joy to our loyal customers,” says Lear.

AN INDUSTRY ON THE INCREASE

Today, a fleet of 200 vans serves 40,000 customers daily at their workplaces across four states in Australia. The produce is sourced from Tasty Fresh’s bakeries and

production facilities in Melbourne, Brisbane, Perth, and Newcastle.

Each location is bustling with activity as they create salads, rolls, wraps, sandwiches, sushi, pies, sausage rolls, cakes, and pastries for customers to enjoy.

“Every business day of the year, our Van Sales Managers sell our full range with a smile,” Lear notes.

Colin Lear, Director

APAC OUTLOOK:

ARE THERE ANY PROJECTS

OR INVESTMENTS THAT YOU WOULD LIKE TO HIGHLIGHT?

Colin Lear, Director: “The Tasty Xpress Micro Markets are a great self-service option for white-collar workers. The markets are stocked with Tasty Fresh products and are typically located in 24/7 business facilities for employees that don’t have any set breaks. It’s bascially a vending machine wish fresh food and snack options.

“Boardroom Catering is another one of our fantastic services. We offer a variety of fresh platters, including wraps, sushi, sandwiches, cakes, and other treats at highly competitive prices. Catering can easily be ordered online and we have an excellent customer service team to take care of things for the busy boardroom teams out there. It’s a great alternative to what is currently available in the market.

“Tasty Xpress Micro Markets and Boardroom Catering are the logical next step for us operationally, and we’re thrilled to offer a great product to the white-collar market.

“We have also been working on developing the Tasty Mk.III, which is our next-generation van, for the past 12 months. We hope to have a working prototype ready for testing later this year. At the same time, we’re proud of our current Tasty Mk.II vans, which are considered best-in-class worldwide.”

“OUR EMPLOYEES ARE PROACTIVE, DRIVEN, AND UPBEAT. WE AIM TO TAKE CARE OF OUR STAFF SO THEY CAN LOOK AFTER THE CUSTOMER”

– COLIN LEAR, DIRECTOR, TASTY FRESH FOOD CO

The business has seen a clear upward trajectory since the end of the COVID-19 pandemic lockdowns. Unlike many organisations in the Australian food and beverage industry, Tasty Fresh was a safe retail environment option because it served customers outside in the fresh air.

“Our communications team progressed and matured over that time. Our online presence increased, and we introduced a bonus incentive for our sales team. In addition to that, the recruitment strategy became more targeted. We now have 600 fantastic employees working at Tasty Fresh each day,” he emphasises.

Tasty Fresh has also successfully launched in Queensland and implemented several initiatives in recent years.

“No single solution has been a magic wand for Tasty Fresh. We have a proven, tested service, and we maintain effective and reliable systems.

“We’re committed to offering great products and convenience to our customers at their workplace. With the help of technology, we are continuously striving for improvement. The model is just gaining momentum,” Lear says optimistically.

GENERATIONAL VOCATION

Lear prioritises continuous improvement and shaping operations around the family business.

Indeed, Carly played a significant role in building the company’s initial success before Lear’s children, Katherine and Matt, joined the company. As such, the family has always been at the core of Tasty Fresh and has become ingrained in its DNA.

“I’ve always wanted the family to be involved so I’m glad they’ve shown a strong interest. When Matt was in high school, he started by helping load the vans and even convinced his friends to pitch in. Now, he manages his own workplace food service called Tasty Xpress,” Lear prides.

Meanwhile, after gaining experience in sales, marketing, and communications, Katherine launched the Boardroom Catering division of Tasty Fresh and managed internal recruitment while supporting her father’s work.

TAKING YOU FURTHER.

With heavy duty knowledge, professional service and leading range of specialist and mechanical products. NAPA is proud to support and supply Tasty Fresh with products to keep their vehicles moving safely.

Visit napaparts.com.au/locations for your nearest branch.

“Our eldest daughter, Michelle, worked in the kitchen during the early days too. Now, many of the staff who have been with us for years feel part of the extended Tasty Fresh family; we truly operate as a family business in every sense of the word.”

Since the company’s inception 45 years ago, Lear has witnessed the progression and development of

Australian industry in general.

“Population growth and expansion in the Industrial estates around Melbourne has been impressive to witness. We serve businesses in and around those estates each and every working day, so we’ve seen a lot of growth over the years.

“Jayco Campervans is an excellent example. We started servicing them

Tasty Fresh Food Co video

SUSTAINABLE GOALS

The Tasty Mk.III will be Tasty Fresh’s most energy-efficient van yet, engineered to power the refrigerators and ovens in a highly efficient way. In addition, they’re designed around Toyota’s Hino 300 short wheelbase which the company hopes to see produced with a hybrid engine. Ideally, Tasty Fresh would love to be able to refresh the fleet with hybrid vehicles.

All Tasty Fresh facilities are powered by solar energy. The company is always looking for the latest technologies, and this is a continuous process.

To reduce waste and provide nutritional products to those in need, surplus food is donated to charities, such as Vinnies Soup Vans and OzHarvest Australia.

“THE MENU OFFERS A VARIETY OF OPTIONS, AND THE HOT CHICKEN FILLET SUGGESTS AUSSIES ARE GETTING USED TO SPICY FOOD. OUR

CLASSIC

SAUSAGE ROLLS AND COUNTRY BAKERY-STYLE PIES ARE STILL THE MOST POPULAR ITEMS ON OUR MENU”

–

COLIN LEAR, DIRECTOR, TASTY FRESH FOOD CO

during our early days in a small factory in Bayswater, Victoria. Now, after 45 years, we provide services to over 1,000 of their employees across various locations. The two businesses have grown side by side,” says Lear.

THE FOOD FRONTIER

Tasty Fresh aims to be the best food and beverage service available for Australian workers. Its efficient and convenient model ensures that workers can maximise their break times, and enjoy the food and drinks that they love the most.

“We move with the business and work to ensure everyone’s food and beverage requirements are met. This eliminates the hassle of employees leaving their place of work to go to the shops, and removes the hassle of running a canteen onsite,” notes Lear.

Australia’s diverse workforce has led Tasty Fresh to create a menu that caters for different cultural cuisine preferences such as sushi and pan rolls. Additionally, its spinach and ricotta rolls or Mexican bean burittos are great options for vegetarians.

“The menu offers a variety of

still the most popular items on the menu,” Lear confirms.

Another exciting initiative is the app, which notifies customers when a Tasty Fresh van is about to arrive and offers exclusive deals such as 50 percent off sausage rolls.

“The app currently offers great value to customers but we’re looking to enhance this value even further.”

Suppliers, including Red Bull, Coca-Cola, Frucor Suntory, and Four’N Twenty, will support giveaways and competitions on the app as part of Tasty Fresh’s 45th anniversary celebrations.

allow us to communicate with our customers regarding their product feedback, loyalty rewards, and any other necessary information to provide the best possible food and beverage service to our customers,” finishes Lear.

options, and the hot chicken fillet suggests Aussies are getting used to spicy food. Our classic sausage rolls and country bakery-style pies are

“All of our valued customers will have the chance to celebrate our 45th anniversary by participating in a contest for the grand prize of a luxury holiday. The odds of winning are quite favourable, so we hope everyone will download the app and participate.

“Our goal is to develop the app to

IN EMERGING MARKETS SUSTAINABLE GROWTH

Technology today is the thing that keeps us together.

The COVID-19 pandemic was ultimately the biggest test of communications, and indeed of disaster recovery, that the world had ever seen; it proved that technology connects us even through the hardest of times.”

As evidenced by the opening words of Darren Webb, CEO of Evolution

Data Centres (Evolution), there is no denying the increasing reliance that companies and individuals alike have on technology and communications and its instant availability.

At the heart of this constant flow of information, data centres are where applications run and the data is stored for almost all our digital interactions, from social media to e-commerce and critical business IT.

In recent years, data centre growth has been extraordinary. Public cloud and artificial intelligence (AI) are driving data centre development to new heights in terms of size and power consumption.

Founded with the sole purpose of developing and operating large-scale sustainable data centres, Darren Webb, CEO of Evolution Data Centres, tells us about the company’s success in building, owning, and operating hyperscale infrastructure to enable digital economies in emerging Southeast Asian markets

Writer: Lauren Kania | Project Manager: Kyle Livingstone

This growth has put data centres in the environmental spotlight, and this is where Evolution comes in, as the company was founded with the sole purpose of developing and operating large-scale sustainable data centres in markets where renewable energy is available.

With deep experience within Southeast Asia, the company develops data centres in challenging locations more efficiently than traditional operators.

“We only operate in underserved markets with high growth opportunities, rather than the traditional Tier 1 markets like Hong Kong, Singapore, and Tokyo; we aim to develop the markets of tomorrow where there’s both a growing need for digital transformation and also a big population that shows an underlying demand for content,” says Webb.

Evolution delivers highperformance colocation or builtto-suit data centres designed for

hyperscale and with an acute focus on environmental impact and sustainability.

“Sustainability is an iterative process and we believe that it’s a journey. As an example, we want to buy 100 percent renewable energy in every market we operate in, both because it is the right thing to do for the future and because we aim to build data centres that are as sustainable as possible. However, it is not straightforward to just buy and use 100 percent renewable energy; it takes a lot of hard work and persistence,” he notes.

A DIFFERENT APPROACH

Evolution is designed from the ground up to be a disruptive data centre developer. The company is dedicated to delivering scalable, sustainable, and cost-effective infrastructure in regions with explosive digital growth by directly addressing the needs of hyperscale and wholesale clients in

developing markets.

Founded in 2021 by a team that boasts over three decades of experience in the Asian data centre sector, Evolution’s management has a proven track record of developing, capitalising, and operating large-scale colocation facilities.

Webb co-founded the company because he recognised that data centres are fundamental to the growth of the digital economy in Southeast Asia and he believes that this growth can be achieved with a minimal impact on the environment through sustainable construction, operation, and the use of 100 percent renewable power.

“The data centre industry has been through a very exciting period for the last five years or so, but it also brings a number of challenges,” he says.

“From a geographical point of view, Southeast Asia is particularly interesting because there is a larger variety of unique markets

©KATIE MARTIN-SPERRY PHOTOGRAPHY

Darren Webb, CEO, Evolution Data Centres

that are not overseen by a single regulatory position, as opposed to the European Union (EU), for example. Each market presents a different challenge, specifically from a regulatory perspective; that’s why we are focused on a few select markets, because it’s hard to do and it also presents a significant opportunity, one which I believe we can capitalise on,” continues Webb.

The company’s ability to focus on a smaller number of emerging markets, understand their commonalities, and secure amazing local joint venture partners are just some of the ways in which it differentiates itself from the competition.

Evolution is clearly a company that knows what it wants to achieve. When discussing differentiation, Webb says there are three things that set Evolution apart from the competition:

focus, focus, and focus.

“Focus on Southeast Asian markets, focus on sustainability, and focus on always being in the first wave,” he elaborates.

“In an emerging market, doing something for the first time can be difficult, but it also represents the best opportunity for investors. Waiting for the second wave doesn’t give a good return profile.”

A PURPOSE-DRIVEN CULTURE

Sustainability is fundamental to Evolution and is at the heart of everything it does as a business. The company is steadfast in its belief that data centres are essential for regional economic development, however, operators must actively and materially seek new ways in which to reduce their overall environmental impact.

“It’s a question of having to

keep challenging the norm. We’re constantly looking for partnerships with renewable energy companies and ways to advance our own ecofriendly initiatives,” expands Webb.

Some of the challenges are not easy to overcome because they require regulatory change, such as access to sustainable power.

“In all of our focus markets, they have organic renewable energy at scale, but in many, for regulatory reasons, you can’t access it directly,” Webb cites.

“In Thailand, we’ve joined the Data Centre Council to jointly help influence government policy to allow data centre operators to be ‘offtakers’ and contract directly with companies generating sustainable power. We know this won’t happen quickly, but we also believe it’s fundamentally important. It not

“WE DON’T TAKE THE EASY ROAD; WE TAKE THE HARD ROAD BECAUSE WE BELIEVE THAT LEADS US TO THE RIGHT OUTCOMES FOR OUR CUSTOMERS AND INVESTORS”

– DARREN WEBB, CEO, EVOLUTION DATA CENTRES

only gives us a roadmap to securing greener power, but also puts pressure on the traditional national grids to decarbonise as they see new money looking for greener power and a move away from coal.

“Doing the right thing often means taking the hard road. This is fundamental to our company culture,” he continues.

For example, Evolution has just announced a memorandum of understanding (MoU) to secure future access to a considerable amount of green power in both Thailand and Vietnam, as well as being in the advanced stages of negotiating a power purchase agreement (PPA) in the Philippines to secure clean energy.

There are many ways data centres can reduce environmental impact, from construction to water usage, but Webb stresses that the dominant factor is energy.

“Our research shows that if you want to decarbonise, you must have

EVOLUTION VALUES

BE A CHALLENGER – Evolution dares to challenge the norm, embracing bravery and constant innovation. Individually and collectively, the company pushes itself to achieve more each day, shaping a future that defies expectations.

CREATE POSITIVE SOCIETAL IMPACT – While financial success is important, sustainability lies at the heart of Evolution’s endeavours. It strives to leave a lasting, positive legacy, ensuring its footprint uplifts society and the environment.

ACT WITH UNWAVERING INTEGRITY – Transparency is Evolution’s guiding principle, empowering openness between staff, customers, suppliers and the wider ecosystem. The company holds itself accountable to the highest standards of ethical conduct.

EMBRACE THE JOURNEY – Those at Evolution are drivers, not mere passengers. The company takes control of its path, steering the organisation towards success.

renewable energy,” he emphasises.

“It can reduce your carbon footprint by as much as 60 to 70 percent, and that’s why we focus on securing green energy for all our projects.”

Evolution is also looking to partner

with local universities to sponsor new training programmes, thus ensuring that there is an educated and passionate future generation of engineers entering the industry with fresh, innovative ideas.

• Project Management

• Commercial Management

• Interior Design Construction

With over 15 years of experience in the construction industry in the Philippines, T1 Project Services continues to be a team of tier one professionals poised to meet your project needs with excellence.

As an end-to-end project and construction solutions provider, T1 offers specialized services to a diverse range of clients including, hyper scale data center facilities. Whether you’re looking to build or manage your infrastructure, T1 is here to help you navigate the options and find the right solution for your business.

We’re delighted to have worked with Darren and the team to help establish EDC in Thailand. TTT+Partners advised EDC on its agreements with Central Pattana (CPN), the real estate arm of the Central Group, one of the largest conglomerates in Thailand and a minority investor in EDC Thailand, as well as the lessor of the site on which EDC Thailand’s facilities will be built. TTT+Partners advised on and negotiated the related Shareholders and Lease Agreements, and handled all incorporation and closing formalities, providing a tailored and seamless legal solution. TTT+Partners is proud to be a trusted legal partner for leading Thai corporations as well as innovative foreign companies such as EDC.

Email: projects@t1projectservices.com | t1projectservices.com

Veeranuch Thammavaranucupt Senior Partner & Co-founder

James Lawden Senior Counsel

BANKING & FINANCE

CAPITAL MARKETS

COMPETITION & ANTITRUST

CORPORATE GOVERNANCE

CORPORATE & REAL ESTATE

ENERGY & RENEWABLES

FOREIGN DIRECT INVESTMENT

GOVERNMENT AFFAIRS

INSOLVENCY & RESTRUCTURING

LABOR & EMPLOYMENT

LITIGATION & DISPUTE RESOLUTION

MERGERS & ACQUISITIONS

PRIVACY & DATA PROTECTION

These sustainability initiatives also extend to the selection of locations where new data centres are to be constructed.

“If I go to a site and see it’s a virgin forest, I walk away because I don’t see how it is possible for me to later talk credibly to a customer about sustainability credentials having knocked down a woodland to build it,” states Webb.

EVOLUTION PEOPLE

The purpose-driven culture at Evolution fuels the company’s determination to achieve its vision for the future. A unique ethos of

challenging the norm and building something truly groundbreaking allows for the attraction of exceptional talent, ensuring the Evolution team is the best in the industry.

“We look for people that are prepared to take risks and excited to be part of the journey. One of our fundamental principles is that we want everyone to be drivers, meaning that we want people to take accountability and responsibility in driving excellent outcomes,” says Webb.

“We want people who really care and share our vision of trying to be a greener data centre operator.”

With the worldwide demand and

EVOLUTION’S VISION AND MISSION

VISION: To be the leading, nextgeneration Asian data centre platform, delivering digital growth reliably and sustainably for highpotential markets. Evolution is a highly disruptive developer and operator, leveraging renewable energy sources together with innovative data centre infrastructure to provide the most sustainable capacity for a rapidly growing region.

MISSION: Empower customers through the relentless provision of digital infrastructure in emerging markets. Evolution redefines excellence by delivering high-quality, large-scale, and sustainable data centres that drive innovation and transform industries.

Singapore office

©KATIE MARTIN-SPERRY PHOTOGRAPHY

©KATIE MARTIN-SPERRY PHOTOGRAPHY

hunger for more data, the industry is being continually challenged to work at the leading edge of technology, and Evolution is forging ahead in this journey to the future.

“Whether it’s Evolution or other operators, there’s clearly going to be opportunity for more digital transformation. It’s a fascinating time in our industry and one of continued growth. We feel like we’re at the start of an evolution of data centres in Southeast Asia,” excites Webb.

RENEWABLE ENERGY

Renewable energy has become a mandatory requirement for all data

centre operators and most of them state they have renewable power, but this is often achieved through the use of carbon credits which are becoming increasingly discredited for not being as effective as they claim to be.

“Carbon credits have gotten out of hand with some operators in terms of how they are showing their green credentials. We have secured an MoU for 100 megawatts (MW) of green power across two emerging markets, and we will combine that with a PPA in another market. That shows what is possible if you don’t take the easy option,” Webb states.

Cogeneration is another key initiative in the data centre industry, whereby operators partner with energy companies to increase the amount of new sustainable energy generated.

As new additive generation is built, the data centre gets first right of refusal or discounted rates. Amazon and Google have announced a number of cogeneration projects this year.

“The reality is data centres will always be the biggest offtakers for renewable energy companies. For us, having partners who are generators in their own right is a strong position in order to futureproof our power requirements,” concludes Webb.

Tel: +65 9697 6297 info@evolutiondatacentres.com evolutiondatacentres.com

©KATIE MARTIN-SPERRY PHOTOGRAPHY

©KATIE MARTIN-SPERRY PHOTOGRAPHY

DELIVERING MULTIFACETED ADDITIVE SOLUTIONS

As a global leader in corrosion resistant alloy cladding solutions provider and mechanically lined pipe, Christopher Kamalaraj, COO, provides us with insights into Cladtek’s 20 years of success and its future goals

Writer: Lauren Kania | Project Manager: Joshua Mann

The energy sector supports diverse industries, making it vital to the global economy and modern society. It presents companies with both a challenge and opportunities to promote innovation, sustainability, and operational excellence.

Cladtek was established in 2003 with a focus on providing reliable service and developing processes and technologies that are value adding and low carbon intensity for the energy sector.

Chris Kamalaraj, COO of Cladtek, has over 25 years of experience leading operations, planning, quality, and project management, allowing him a deep understanding of the challenges facing the energy sector supply chain.

“As a company, we aim to promote excellence, innovation,

and safety. We aspire to lead continuous improvement, adopt new technologies, and form partnerships to improve operations and benefit stakeholders using our knowledge and expertise,” he insights.

“The energy sector is dynamic. Despite changing laws, market demands, and now with the energy transition in mind, the sector is ready for growth and an innovative approach that focuses on efficiency and sustainability.”

With a mission of delivering innovative, sustainable, and additive manufacturing solutions that extend the lifetime and value of clients’ assets, Cladtek has earned a reputation for pioneering new technologies in the energy industry which are deployed in challenging applications globally. The company is committed to applying

and improving processes and procedures, allowing it to expand internationally while drawing on its twenty years of experience.

20 YEARS OF ADDITIVE SOLUTIONS

As the global leader in CRA weld overlay cladding and CRA Mechanically Lined Pipe (MLP), Cladtek operates three manufacturing facilities in Indonesia, Brazil, and Saudi Arabia and an expansion to Qatar for production from 2025.

With headquarters in Singapore, the company functions globally, serving clients across Asia Pacific (APAC), Europe, the Middle East, and Africa (EMEA), and the Americas.

“Our strategically located manufacturing facilities and sales offices enable us to deliver on

“WITH MORE THAN TWO DECADES OF INDUSTRY EXPERIENCE, WE

BRING UNPARALLELED EXPERTISE, ADVANCED TECHNOLOGY, AND TAILORED SOLUTIONS TO EACH PROJECT. OUR GLOBAL PRESENCE, FLEXIBILITY, AND COMMITMENT TO SUSTAINABILITY MAKE US STAND OUT AS THE RELIABLE LEADER IN THE MARKET IN TERMS OF BOTH OUTPUT AND QUALITY”

–

CHRISTOPHER KAMALARAJ, COO, CLADTEK

local content requirements and to serve our diverse client base, which includes major oil and gas operators, engineering, procurement, and construction (EPC) contractors, and fabricators,” expands Kamalaraj.

The company offers a range of standalone services, such as the cladding of products, including pipes, fittings, flanges, pressure vessels, valves, hot induction bends, spool fabrication services, connected reusable flowline and riser systems. All of which are designed to meet the demands of corrosive service environments.

Recently, Cladtek celebrated its 20th anniversary, showcasing its resilience through multiple cycles and ongoing capacity to meet the evolving needs of the energy industry and adapt to new market conditions through the energy transition.

“Celebrating this anniversary is a significant milestone that

CLADTEK AT A GLANCE

demonstrates our resilience, dedication, and commitment to excellence in the CRA cladding and MLP market. Our team’s hard work, as well as the trust of our clients and partners over the years, have made this possible,” enthuses Kamalaraj.

As the company looks towards the next 20 years, it will continue to dedicate itself to new ideas, high quality, and satisfied customers.

Cladtek intends to focus on retaining flexibility, staying responsive to market trends, investing in R&D, and expanding its global footprint even further.

“In the end, our anniversary isn’t just a time to remember the past; it’s also a chance to start planning for the future. We’re excited about the opportunities that lie ahead, and we’re still dedicated to providing value to our clients and stakeholders, driving innovation, and going above and beyond expectations,” reflects Kamalaraj.

• Founded in 2003

• Global leader in CRA cladding and MLP market

• Partnerships with 14 universities

• Three world-class manufacturing hubs

• Over 717 kilometres (km) of MLP

• Supplied more than 200,000 metres of weld overlay pipe

• Approximately 100,000 weld overlay fittings and flanges

• 15,000 units of induction bends, pressure valves, and spool fabrication

• 2,500+ personnel

• 17 nationalities

• 140+ accreditations and certifications

• Three Cladtek training academies

A TRUE MARKET LEADER

Recently, Cladtek has been working hard on many projects that not only showcase its innovations but also highlight its strategic positioning in several different markets.

“Some of our significant milestones to date have been consistently pushing the boundaries for the largest diameter and complexity of MLP, establishing new industry standards along the way,“ discloses Kalamaraj.

Over the years, Cladtek has consistently delivered quality MLP products with zero failures in service. Their ongoing and future projects in the pipeline showcased the company’s commitment to supporting infrastructure development in emerging markets and fostering long-term growth.

Additionally, the company has secured a second contract for the ultra-deepwater Mero oil field, situated approximately 180km offshore Rio de Janeiro, Brazil, which is the third-largest pre-salt oil field globally and the third-largest producing field in the country.

“This achievement solidifies

Cladtek’s position as a market leader in producing high-specification MLP suitable for dynamic service and the Brazilian pre-salt market. Cladtek is the only local manufacturer of MLP in Brazil, contributing to the country’s economy, local employment and community-based initiatives, as well as increasing local content for our partners,” elaborates Kamalaraj.

The Cladtek group has already

secured multiple major projects for delivery during 2024-25, proving its reputation as a trustworthy and reliable provider. With such steady and consistent growth, Cladtek is on a clear trajectory to consolidate its position as the number one supplier of MLP and CRA cladding solutions worldwide.

All of this consistent progression is driven by the company’s seven pillars,

Cladtek Brazil

Cladtek Brazil headquarters

Specialised in industrial gases since 1996 supporting various industries, including shipyard, fabrication, oil and gas, offshore, health, food and beverages, and many others.

Compressed Gases

• Oxygen

• Carbon Dioxide

• Argon

• Nitrogen

• Natural Gas

• Hydrogen

• Helium

• Ethylene

• Acetylene

• Nitrous Oxide

Other Products

• Ammonia

• Dry Ice

• Freon

• Calcium Carbide

Liquified Gases

• Liquid Oxygen

• Liquid Carbon Dioxide

• Liquid Argon

• Liquid Nitrogen

• Liquid Helium

• Regulator

• Flow Meter

• Pressure Gauge

• Variety of Cylinder Valve

Specialty Gases

• Rare Gases

• High Purity Gases

• Mixed Gases

• Calibration Gases

Gas Engineering Services

• Ship, Plant, and Pipeline Purging

• Gas Delivery System

• Cylinder Testing and Cleaning

• On-Site Refilling Liquid Gases

• Cryogenic Tank Maintenance Related Gas Accessories

Our Commitment to Customers:

Certified ISO 9001:2015 for Quality Management System

Focusing on efficiency and productivity

Able to supply gases in cylinders, pallets, and liquid tank provided by our company direct to customers

High production capacity

Racks and pallets are self-fabricated with high durability, quality and safety

MPI & Load Test for all gas racks

Incoming & Outgoing Quality Check system

Special design for production system with safety and efficient process

Calibration for all measurement equipment

Laboratory equipped with high accuracy technology to control the gas purity

Special treatment for our cylinders, including hydrostatic testing and heating process

From one cylinder to bulk delivery, we’re ready to support our customer with uninterrupted supply.

CLADTEK’S VALUES

UNITY: Cladtek values each person and actively creates opportunities to harness the unique skills that they bring. The company embraces diversity and utilises many varied perspectives in building one unified ecosystem, going above and beyond to help team members. It understands that accountability is a cornerstone in the pursuit of excellence and takes full responsibility for its actions, acknowledging that it is accountable for the results delivered, both individually and collectively.

EXCELLENCE: Cladtek thrives on delivering excellence, which can only be attained across every dimension of its business. The company develops the necessary systems to maintain levels of excellence across all operations.

SUSTAINABILITY: Cladtek values life, champions sustainability, and rigorously applies the highest safety standards across all operations. It engineers solutions that stand the test of time and takes a long-term approach to the solutions it provides and the impact its actions have on the world. The company develops sustainable programmes that empower its people and innovates to reduce its environmental impact.

INNOVATION: Progress demands innovation, and Cladtek constantly innovates in order to continuously improve. The company motivates staff members to think differently, explore possibilities, and break boundaries. This innovative approach helps to overcome obstacles and devise solutions to complex challenges.

VALUE: Delivering value is paramount to Cladtek’s purpose. The company wants its clients to receive exceptional value and become strong advocates.

which enables Cladtek to achieve its vision of becoming the foremost supplier of additive manufacturing solutions worldwide.

These pillars consist of business and product development, finance, people and culture, operations, the APAC region, the EMEA region, and the Americas.

“These are the foundations which govern our purpose, approach, and conduct. Each pillar represents a fundamental aspect of our business and includes both strategic and operational matters,” elaborates Kamalaraj.

Ultimately, by implementing these fundamental principles, Cladtek is able to track and win orders, execute projects safely and profitably, and deliver innovative, sustainable additive manufacturing solutions that extend the lifetime and value of clients’ assets.

BUILDING A SUSTAINABLE FUTURE

Currently, one of the most positive and evident changes within the energy sector is the emphasis on sustainability and environmental protection. With cleaner and more efficient processes, lower carbon emissions, and the exploration of other feedstocks, this push supports global environmental goals and offers new opportunities for technologies and businesses to innovate.

Cladtek is not only tackling these initiatives head-on but also leading the way when it comes to environmental, social, and governance (ESG) practices.

“Corporate social responsibility (CSR) is a core value for us, and we’re committed to making a positive impact in our communities. Our CSR initiatives comprise various programmes aimed at education,

Cladtek Arabia

environmental sustainability, and social welfare,” expands Kamalaraj.

These programmes include the company’s Net Zero Emission Project, which aims to reduce CO2 emissions by 30 percent by 2030; the Cladtek Academy, where educational opportunities and vocational training are provided to individuals within the community; eco-friendly practices such as beach clean-ups and the establishment of vegetable gardens; a community development initiative where 1,000 food supply packages were delivered to the community; and supporting orphanages in Batam.

“Overall, our ESG practices reflect our dedication to making a positive difference in the world beyond our business operations. Through these initiatives, we remain committed to being responsible corporate citizens and agents of positive change,” Kamalaraj continues.

In addition to its CSR initiatives, as Cladtek looks toward the future, the upcoming year revolves around driving growth and creating customer and stakeholder value.

Specifically, this will manifest through the company’s commitment to expanding its market presence both regionally and internationally, prioritising innovation and product development, and optimising operational efficiency and effectiveness through fresh initiatives such as Cladtek’s newly developed iN-Shield programme, which is based on a lean manufacturing philosophy that aims to accelerate improvement processes, resulting in lower costs and higher customer satisfaction.

“Cladtek’s consistent performance over the past 20 years has established us as a reliable partner for major energy companies and their contractors. Our ongoing growth and capacity

augmentation reflects our dedication to fulfilling escalating needs, thereby aiding in the sustainability of the worldwide energy sector,” proudly concludes Kamalaraj.

To round off each issue, we ask our contributing business leaders for their views on the same question

What new ideas in your industry excite you?

Chris Peters CEO, Pacific Tug Group

“The rapid increase in technology within our vessels and ships is definitely something interesting within our industry. We’re a long way behind a lot of other industries and transport sectors in terms of sophistication, automation, and communication, so there is a lot of focus on improving those areas, alongside environmental monitoring to ensure the future of our communities and the world as a whole.”

Grant Wechsel Executive Chairman, Mining Pro

“As we see a number of new entrant owners and investors into the coal mining industry, it excites me to look at new operating models for these assets. Single mine owners or investor-backed groups without operational experience are looking for experienced owners’ teams to partner with. Instead of outsourcing the work to a contract mining company, they can partner with a mining operator who takes the

statutory responsibility to operate the mine and provide a key management team for the project. I am currently working on several opportunities in this space and look forward to what lies ahead.”

John Fry

General Manager, Kongsberg Defence Australia

“The adaptions of technology in Ukraine are really exciting, as they have challenged us in terms of how we deal with complicated threats. There has also been a lot of discussion around the increased use of drone technology and the innovative ways it is being adapted and used in the conflict. In addition, there has been a lot of focus on countering US drone threats and how this can be done cost-effectively. It’s an exciting challenge, as it brings forward different technologies around varied sensors and effector types, and forces people to think more about command and control.”

Greg Kennard CEO and Founder, MASPRO

“The focus on reducing the world’s carbon footprint is driving the demand for

base metals, and mining companies in Australia and abroad are riding off the back of the increased base levels. We are also seeing significant technological advancement, as there’s a lot of automation and artificial intelligence (AI) that is producing a drive for new technology.”

Martin

Haeger

Director, HL Design Group

“What excites me is our next generation! I am excited to see how their desires and aspirations will shape the future of our built environment, and how, as we strive for a greater connection with nature, we will strengthen our resolve to impose a lighter footprint on Earth’s resources. This will no doubt lead towards less aggressive development driven by scale and greed, to perhaps more human-centric solutions using more efficient materials, systems, and technology, harnessing natural energy for greater operational efficiency.”

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