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the changes required within an organisation to make sure everyone knows why they are implementing ITAM. If you don’t have buy-in, you are more than likely doomed from the start. One notable, and almost inescapable factor I have not mentioned, GDPR (the General Data Protection Regulation). No silver bullet exists to help you here but if you don’t know where your IT assets are or what applications are on them how will you be able to assure your customers, your employees, your suppliers, that you are complying with the regulation? ■
In 2014 and 2015, Joe was awarded Snow Software’s UK Technical Champion of the Year and has since gone on to setup ITAM Solutions: www.itameyes.com
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