Supervisory and leadership training and development can assist you to implement practices that will create a golf course or club culture that will attract Millennials and workers of all ages. Professional recruitment and selection practices Hiring by golf courses and other small businesses, comes with good news and bad news. The bad news is that these businesses must compete for employees with large business with human resource departments. The good news is that businesses like your course or club can compete for employees. Why? First, potential employees, especially Millennials, often prefer the small business atmosphere. Second, you can develop professional-looking recruitment material Page 18
and conduct a professional selection process. It does, however, require making hiring a priority, perhaps with some professional help. Just as with your course activities, success requires excellent processes - recruitment and selection. I suggest that the hiring processes revolve around the 3-5 competencies you select that will most contribute to success in the position. Competencies are the observable and measurable skills, knowledge, performance behaviors, and personal attributes that contribute to enhanced employee performance and personal success. What should I do? I expect at this point you are thinking: “I am a golf course superintendent; I am not an HR manager.� Actually what we are talking about is not HR