Air Travel of the Future

With its growing economy, vibrant culture and beautiful natural landscapes, Mexico has become a hub for travelers worldwide. Passenger centricity has also become a major focus for airlines, with companies striving to enhance the travel experience for their customers. The industry is now betting on sustainability by adopting environmental, social and governance (ESG) practices, investing in eco-friendly technologies and implementing strategies to reduce its carbon footprint, such as using biofuels and investing in renewable energy sources. Airlines have been collaborating with local communities in Mexico to promote conservation efforts, such as protecting marine life and reducing plastic waste.

However, the sector has been shaken by changes to the country’s aviation law and the decision to ban cargo operations at the country’s main logistics hub: Mexico City International Airport (AICM). Furthermore, the country is still working to recover the US Federal Aviation Administration’s Category 1 rank, which will allow it to increase its routes to the US.

This chapter will analyze the transformation the aviation industry is undergoing to increase sustainability and improve the passenger experience, while keeping up revenue. It will also delve into the main challenges the sector faces in Mexico through the experiences of leaders in the sector.