Excellence is Here to Stay 2015-2016 Annual Report
LEADERSHIP
LMH BOARD OF TRUSTEES: Standing: John Ross, Dr. John Keller, Allen Belot, Dr. Lee Reussner, Mike Wildgen, Jane Blocher Sitting: Gina Pacumbaba-Watson, John Bullock, Cindy Yulich, Rob Chestnut BOARD OF TRUSTEES Cindy Yulich, Chairperson John Bullock, Vice Chairperson Mike Wildgen, Treasurer Jane Blocher, Secretary Allen Belot Rob Chestnut Lee Reussner, MD John Ross Gina Pacumbaba-Watson John Keller, MD (ex officio)
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LMH ADMINISTRATIVE COUNCIL Gene Meyer, President & Chief Executive Officer Carolyn Bowmer, Vice President, Human Resources Sarah Bradshaw, Vice President, Nursing Kathy Clausing-Willis, Vice President & Chief Development Officer Sheryle D’Amico, Vice President, Physician Division Janice Early, Vice President, Marketing & Communications
Joe Pedley, Vice President & Chief Financial Officer Karen Shumate, Chief Operating Officer Michael Williams, Vice President & Chief Information Officer LMH AUXILIARY BOARD Bob Bechtel, President Beverly Bartscher, Vice President Karen Matthews, Secretary Shirley Anderson, Treasurer Proctor Crow, Past President Marolyn Anderson Reaumur Donnally Judy Hollingshead Barbara Kurtz Victor Perry Jan Pollard Linda Troxel
MEDICAL STAFF OFFICERS & DEPARTMENT CHIEFS John Keller, MD, Chief of Staff Marc Scarbrough, MD, Vice Chief of Staff James Mandigo, MD, Secretary Luke Huerter, MD, Internal Medicine Chad Johanning, MD, Family Practice Christopher Koster, MD, Pediatrics Neal Lintecum, MD, Surgery Tiffinie Mercado, MD, Obstetrics-Gynecology Todd Oberzan, MD, Radiology Sabrina Prewett, DO, Emergency Medicine Stephanie Schmidt, MD, Anesthesia Mike Thompson, MD, Pathology Eric Huerter, MD (ex officio)
LMH ENDOWMENT ASSOCIATION BOARD OF DIRECTORS Gary Sollars, President Jean Shepherd, Vice President Jason Hoover, Treasurer Matt Hoy, Secretary Teresa Mulinazzi Kempf, Past President Gary Bennett Becki Dick LaVerne Epp Becky Gibson Kelli Henderson, DDS Starla Jones Doris Ricks Bev Roelofs Luis Salazar, MD Cathy Shenoy Todd Sutherland Jeff Weinberg Charles Yockey, MD Ex officio: Bob Bechtel, LMH Auxiliary President Allen Belot, LMH Board of Trustees Gene Meyer, LMH President & CEO Kathy Clausing-Willis, LMH Vice President & Chief Development Officer
MESSAGE from the PRESIDENT & CEO To Those We Serve, On behalf of the more than two thousand employees, volunteers and physicians affiliated with Lawrence Memorial Hospital, I am proud to present the 2015-2016 Annual Report. This report will highlight the many facets of LMH and how we positively impact the thousands of individuals who come to us for care. Putting patients first is our utmost responsibility and one we do not take lightly. Our pursuit of constant improvement challenges us every day to be even better. We believe strongly that excellence is here to stay. In early 2016 we received notice that for the fourth consecutive year LMH was named a Truven Health Analytics 100 Top Hospital. This is a recognition we are extremely proud of because it identifies U.S. hospitals with the best overall performance across multiple organizational metrics that include clinical, operational and financial areas. Achieving this designation, for which hospitals do not apply, is testament to the hard work that our organization engages in daily as a top performer. It also creates, as it should, high expectations for those we serve, knowing that we must earn this designation with every single patient encounter. The past year also has been one of high performance with financial stability. More information on the hospital’s performance is contained later in this report. Our financial strength is bolstered by a committed and generous philanthropic community which invests in our organization to allow us to have the resources necessary to perform at the highest level. Our gratitude for those who have provided that support is immense. This report also coincides with the end of my career at Lawrence Memorial Hospital as your President and CEO. What a tremendous honor it has been for me to be a part of this organization for the past nineteen years. It is a responsibility I have not taken lightly, and I have enjoyed every day serving in this capacity. To those I’ve worked so closely with and to so many of you whom I have interacted with, my sincerest wish is for continued success and good health. Know that the friendships and relationships that we’ve developed will last for many years to come. I will miss you all. To your health,
Gene Meyer 3 2015-2016
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EXCELLENCE
Is Here to Stay LMH Stands Strong Among Nation’s Top Hospitals For the fourth year in a row, Lawrence Memorial Hospital earned its place among the nation’s top hospitals. Being named one of Truven Health Analytics 100 Top Hospitals® in 2016 makes LMH the only hospital in Kansas to achieve this prestigious recognition four times in the study’s 23-year history. Hospital-wide Performance Excellence at LMH In an industry changing as rapidly as health care, according to Truven Health Analytics, the 100 Top Hospitals illustrate how effective leaders manage change and achieve excellence in a dynamic environment. The 2016 study recognizes hospitals that clearly demonstrate the vision to develop long-term excellence in care, efficiency and community value. The program objectively gauges leadership impact and organizational health by assessing the ability to drive consistent, outstanding performance versus the performance of industry peers. According to the study:
“...100 Top Hospitals award winners have proven that better care and operational efficiency can be achieved simultaneously – even during tumultuous change.”
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What This Means for LMH Patients How the Truven Health Study Works Rather than conducting a one-year analysis – which only captures performance at a specific snapshot in time – the Truven Health study looks at data that reflect five-year performance for most measures. Researchers use this quantitative, objective and independently collected data to analyze hospital-wide performance improvement over time, ultimately identifying the 100 hospitals and leadership teams that provide the highest level of value to their communities based on a national balanced scorecard. The scorecard measures overall organizational performance across 11 key analytic measures that encompass patient safety, quality of patient care, operational efficiency, financial stability and patient perception of care. LMH earned its position among the top U.S. hospitals through a culture of performance improvement, outstanding leadership and staff, and an unwavering dedication to the health of the community.
Our focus going forward is to continuously reset performance targets for ongoing improvement throughout the organization. From our hospital leaders to our physicians and health care providers, staff and volunteers, LMH is proud to share this honor with our community for the fourth consecutive year.”
— LMH President & CEO Gene Meyer
What does recognition as a 100 Top Hospital mean for our patients? Research shows that patients at Truven Health 100 Top Hospitals have: • Better survival rates • Fewer complications • Better long-term outcomes • Shorter hospital stays • Superior overall hospital experiences Truven Health research further reveals that, as a 100 Top Hospital, LMH: • Excels across the entire organization, from high quality patient care to financial management, community benefits and more. • Possesses very strong board leadership, and hospital leaders are very effective with management and organizational goal development. • Follows care standards more closely than nearly 1,000 similarly sized hospitals and nearly 3,000 other hospitals throughout the U.S. • Uses advanced information technology processes. • Values a culture of excellence and performance improvement throughout every aspect of the organization. • Builds on achievements and continuously raises standards of excellence. 5 2015-2016
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SUPERIOR
Experiences
Keeping pace with the demands of a growing community requires Lawrence Memorial Hospital to continually evaluate needs and respond with technology, services and staff as appropriate. It takes a spirit of innovation, dedication to quality, and a commitment to superior experiences to serve our region’s patients with the best care today and in the future.
While expanded facilities and advanced technology allow the hospital to better serve patients, it is the atmosphere of compassion and kindness that impresses them and their loved ones the most. Physicians, professional staff and caring volunteers work together as a team to customize treatment and provide a place of comfort and dignity for patients.
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Deborah Murphy of Lenexa spent more than 10 years looking for that kind of understanding and teamwork. Her breast cancer treatment journey included treatment at centers in Kansas City and California. She was told over and over by doctors “There’s nothing we can do.” Until she was referred to the LMH Oncology Center and met Dr. Sherri Soule. “She listened to my story, showed tremendous compassion, and helped assemble a phenomenal team of doctors to care for me,” said
They showed me competence that in 10 years of looking I never found elsewhere.
— Deborah Murphy
Murphy. “They showed me competence that, in 10 years of looking, I never found elsewhere. For the first time, I finally felt safe, protected and respected by my medical team.”
Fourth Floor Renovation Improves Patient Experience
In addition to Dr. Soule, that team included Dr. Scott Robinson of the LMH Wound Healing Center, Dr. Cheryl Rice, a general surgeon, and Dr. John Keller, a plastic surgeon. Murphy said, “When everyone else said it couldn’t be done, LMH stepped in and saved me. I have so much gratitude and appreciation for the doctors and staff at LMH.”
Improving the patient experience was a focus of the design of the renovated Center for Rehabilitation, which opened in February on the fourth floor of Lawrence Memorial Hospital. Patients and visitors can now enjoy the fresh new look, which is highlighted by private rooms, open dining, a home-like family gathering area, a therapy gym, and even an apartment to practice daily living skills.
Another patient who credits his surviving a “widowmaker” heart attack to the excellence and coordination of his treatment at LMH is Lawrence resident Michael Bottom. Doctors call him a “living, breathing medical miracle.” Bottom said his survival had everything to do with the efforts of all those involved in his care. “The care I received at LMH was superlative,” he said. “They have the best nurses, the best doctors, the best people.” After his recovery, Bottom sought out every person who had a role in his treatment to personally thank them – from the paramedics at Fire and Medical Station 1 and his doctors to the emergency, Cath Lab, ICU and Cardiac Rehab nurses and staff. It’s gratifying for them to see him alive, but also thriving as a model patient who has changed his lifestyle and is happy to inspire others by telling his story. And Bottom walks that talk by giving back to the LMH community by volunteering at the hospital. In 2015 he contributed more than 600 hours of volunteer service.
View videos to learn more about Murphy’s and Bottom’s stories, as well as other stories of patients’ superior experiences with LMH, at www.lmh.org/stayforlife.
The 12-bed acute rehabilitation unit and the 14-bed transitional care unit offer services to patients affected by strokes, hip fractures and other illnesses and injuries who can benefit from follow-up care after an acute inpatient hospital stay. With an average length of stay of 10 to 12 days or longer, patients appreciate the new design continues the patient-friendly setting LMH is known for with a special emphasis on family involvement and convenience. The original unit was built in 1977 before LMH had inpatient rehabilitation services. Enhancements to accessibility include ADA-compliant bathrooms in patient rooms, and spacious patient room entryways that allow for easy assisted movement and wheelchair transfers. Staff workflow also has improved with updated nursing stations, physicians’ work space, and renovated storage and meeting areas. While the physical enhancements brought about by the renovation have altered the appearance of the unit, its philosophy of patient care has not changed. The goal is to prepare patients to return home as functionally independent as possible. The unit relies on a strong interdisciplinary team approach that involves staff and patients. Program director Jaye Cole said, “We try to simulate the home environment and make the unit not so institutionalized. It really helps patients to see others at a higher level of recovery than themselves. And the social interaction actually helps some patients heal faster.” The renovation cost about $4 million, and nearly half of that amount was funded through community contributions to the LMH Endowment Association.
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CARING
for Our Community
During the past year Lawrence Memorial Hospital extended its commitment to serve the health care needs of our region by expanding services and reaching out in new locations. LMH Performance & Wellness Center Puts Focus on Health Lawrence Memorial Hospital is taking steps to shift some of its focus from sick care to well care. Whether you are a student athlete wanting to improve strength, a senior citizen wanting to maintain balance or someone just wanting to make healthy lifestyle changes, you’ll find LMH is ready to help you reach your goals. The new LMH Performance and Wellness Center at Sports Pavilion Lawrence was created to fulfill a mission to offer health and wellness programs for the community. LMH is offering more health screenings, educational programming and wellness coaching at the new wellness center, which opened in January.
Combining the hospital’s health expertise with the city’s recreation facilities, the goal of this partnership is to achieve a vision of Lawrence as the healthiest community in America.” — LMH President & CEO Gene Meyer 8 2015-2016
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The sports performance training program for student athletes also moved from the hospital campus to the new location. Led by medically-trained specialists, including exercise physiologists and physical therapists with advanced degrees and certifications in athletic training and strength and conditioning, the program offers age-appropriate, sport-specific training for youth athletes ages 8 to 18. The customized training improves participants’ speed, strength and agility while also lowering risk for athletic injury. In addition to programs at the new wellness center, LMH is partnering with the Lawrence Parks and Recreation department to collaborate on wellness offerings and health screenings at the city’s other recreation centers. In announcing the partnership last May, LMH President and CEO Gene Meyer said, “Combining the hospital’s health expertise with the city’s recreation facilities, the goal of this partnership is to achieve a vision of Lawrence as the healthiest community in America.”
Eudora Family Care Team Grows LMH expanded its commitment to the Eudora community with the addition of three healthcare providers in 2015. Dr. Joseph Hawkins, Dr. Maribeth Orr, and Advanced Practice Registered Nurse Lorelei Witt joined Dr. Elizabeth Stamper. Eudora Family Care offers area families a convenient, local connection to LMH. LMH Expands Surgical Expertise In August two new general surgeons joined Lawrence General Surgery. With the most up-to-date surgical training, Dr. Jared Konie and Dr. Blake Conklin provide excellence in general surgery from minor to complex cases, including minimally invasive procedures. Acquisition Extends LMH Therapy Reach In January the acquisition of Lawrence Therapy Services, a private therapy practice, enlarged the footprint of the hospital’s rehabilitation services. The acquisition gave LMH a therapy site in Baldwin City and an additional location in Lawrence, bringing the total of LMH locations offering outpatient physical, occupational and speech therapy to six. Advancing Cancer Care in Our Region LMH and Ransom Memorial Hospital in Ottawa partnered to open Ottawa Cancer Care in January. Dr. Matthew Stein, a hematology/medical oncology specialist from the LMH Oncology Center, is providing consultations for patients once a week in Ottawa. The goal of the collaboration is to improve access for cancer patients in the Franklin County area by offering high quality cancer care close to home. Breast Center Streamlines Treatment In January the LMH Breast Center and Lawrence General Surgery joined forces to improve the timeliness of treatment for patients. A surgeon now is on site each weekday morning at the LMH South campus so women who have had a diagnostic mammogram that identifies an abnormality can be seen the same day at the same site for a physical exam and, if necessary, a biopsy.
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EXTRAORDINARY
Outcomes
Lawrence Memorial Hospital demonstrates quality patient care in many ways. Continuous evaluation and assessment of policies, procedures and protocols ensure that care meets recognized standards. Ongoing intensive reviews by physicians, nursing and clinical staff, administrators and trustees determine opportunities for improvement.
LMH reports to a number of regulatory and accreditation organizations that review the hospital’s organization, policies, services and delivery of care. Among these are The Joint Commission, which conducts an on-site inspection every three years to ensure the hospital is measuring up to the rigid criteria designed to validate the delivery of quality care. Individual departments, such as the Laboratory and Radiology, also are subject to reviews by accrediting boards like the College of American Pathologists and the American College of Radiology. The Kansas Department of Health and Environment routinely inspects the hospital’s Skilled Nursing Unit and Center for Rehabilitation. And clinical areas aren’t the only departments required to meet standards. An outside accounting firm conducts an annual audit of the hospital’s financial affairs. Other areas, including billing and medical records functions, also must abide by stringent rules and guidelines, sometimes thousands of pages of regulations that change frequently, in order to meet the requirements for reimbursement by Medicare and Medicaid. In 2015, the much delayed implementation of the ICD-10 diagnosis and procedure coding system means there are now more than 70,000 codes for diseases, symptoms, circumstances and causes of medical conditions. Quality Services staff are tasked with extracting, analyzing, tracking and reporting outcomes data for hundreds of quality indicators. The Hospital Acquired Condition (HAC) Reduction Program is one of the new penalty programs required by the Affordable Care Act. It is a financial incentive that encourages hospitals to reduce HACs and improve patient safety. For Fiscal Year 2015, LMH scored favorably and was not among the 11 Kansas hospitals that received financial penalties affecting their Medicare reimbursement claims for a year. Patients have a right to expect that their hospital care will be of the highest quality. The physicians and staff of LMH dedicate their efforts to deliver extraordinary outcomes.
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Hospital Engagement Network 2.0
In 2011 the Department of Health and Human Services launched the Partnership for Patients to reduce hospital-acquired conditions by 40 percent and unplanned 30day readmissions by 20 percent over three years. Hospital Engagement Network 1.0 was given the responsibility of working with hospitals to share best practices and solutions to reach these goals. The improvements focused on 10 areas. The national results of HEN 1.0 show there have been 1.3 million fewer hospital-acquired conditions and 50,000 patient deaths avoided, leading to an estimated $12 billion in health care costs saved. This translates into a 17 percent reduction in patient harm nationally over the three-year period. For the same time period, LMH showed improvement in 62 percent of the focus areas. The top performing measures were: • Central Line Associated Blood Stream Infection (CLABSI) NONE FOR 45 MONTHS. • Potentially preventable venous thromboembolism (VTE) NONE FOR 33 MONTHS. • Early Elective Deliveries (EED) NONE FOR 13 MONTHS. • 57 PERCENT REDUCTION in OB blood transfusions. • 25 PERCENT REDUCTION in falls with or without injury. Due to the success of the first three years, it was decided to fund the Partnership for Patients an additional year. HEN 2.0 started September 2015. The original measures continue with the addition of measures addressing “Other Forms of Harm” and “Special Topics of Focus.” LMH is participating in HEN 2.0 and continues to improve patient care and services, as well as maintain the gains.
AWARDS & RECOGNITION Top Performer on Key Quality Measures In 2015 LMH was again honored as a Top Performer on Key Quality Measures® by The Joint Commission, the leading accreditor of health care organizations in the United States. LMH was recognized for its achievement for heart attack, heart failure, pneumonia, stroke and surgical care. This is the fourth year LMH is a Top Performer. The Top Performer program recognizes hospitals for improving performance on evidencebased interventions that increase the chances of healthy outcomes for patients with certain conditions. LMH President and Chief Executive Officer Gene Meyer said, “We understand that what matters most to our patients is the quality and safety of the care they receive. That’s why LMH has made it a top priority to improve positive patient outcomes through evidence-based care processes. I am proud LMH has been named a Top Performer because it recognizes the knowledge, teamwork and dedication of our entire hospital and medical staff.” LMH was recognized as part of The Joint Commission’s 2015 annual report, “America’s Hospitals: Improving Quality and Safety,” for attaining and sustaining excellence in accountability measure performance. The list of Top Performers represents 31.5 percent of Joint Commissionaccredited hospitals.
100 Great Community Hospitals For the third consecutive year LMH was named one of the 100 Great Community Hospitals in the United States by Becker’s Hospital Review, a national publication offering business and legal news and analysis relating to hospitals and health systems. LMH was the only hospital in Kansas on the list in 2015. LMH was recognized for its demonstrated commitment to the health of the community through clinical excellence, financial stability, community involvement and various other efforts. LMH was compared to other hospitals in the nation with fewer than 550 beds and minimal teaching programs. Diversity Award The Jayhawk Chapter of the Society for Human Resource Management (SHRM) recognized LMH with its 2015 Diversity Award for the hospital’s proactive work with cultural competency and inclusion efforts.
Tissue Conversion Excellence LMH was presented with the Midwest Transplant Network’s 2015 Tissue Conversion Excellence Award recognizing efforts in tissue donation. Criteria for earning the award are a minimum of 15 eligible donors and a 40 percent conversion rate; that is, how many eligible people donate. LMH had 27 eligible donors and a 56% conversion rate. Health Care’s Most Wired For the fifth straight year LMH was recognized as one of the nation’s Most Wired hospitals. The 2015 Most Wired Survey, released by Hospitals & Health Networks magazine, examined how organizations leverage information technology to improve performance. Of the 2,213 hospitals in the survey, only 338 were designated Most Wired. Excellence in Eye Donation Lawrence Memorial Hospital was awarded Saving Sight’s Excellence in Eye Donation Award for the second straight year. Fewer than 15 percent of Saving Sight’s partner hospitals were recognized. In 2015, staff at LMH helped to facilitate 28 eye donation cases, which resulted in 34 individuals receiving restored sight through a cornea transplant. Overall, the hospital achieved a 65 percent consent rate for eye donation.
Patient-Centered Medical Home In 2015, two LMH-affiliated practices – Mt. Oread Family Practice and Total Family Care – received Patient-Centered Medical Home Recognition from the National Committee for Quality Assurance (NCQA) for using evidence-based, patient-centered processes that focus on coordinated care. The Internal Medicine Group was the first LMH-affiliated practice recognized in 2013.
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Financial STRENGTH A Record of Solid Financial Performance Lawrence Memorial Hospital’s 2015 audited financial statement reflects a strong balance sheet and another solid financial year, despite continued reimbursement challenges. After deducting contractual adjustments for payments from governmental and commercial insurance payers and deductions for bad debt, charity care and self-pay account adjustments, net patient service revenues were at an all-time high in 2015: $203.4 million compared to $185.8 million in 2014, a 9.4 percent increase. Operating expenses also were at their highest level ever: $190.7 million compared to $178.8 million in 2014, a 6.6% increase. The hospital ended 2015 with operating income of $15.6 million, compared to 2014 operating income of $9.5 million. Positive financial operations allow the hospital to make annual capital investments in program, technology and facility improvements as well as reserves to better serve the community. For 2016, total expenditures for capital purchases are projected at nearly $15 million. In addition, the hospital plans to use some of its cash reserves to pay off $46 million of debt by retiring some hospital bonds 20 years early. As a not-for-profit hospital, LMH reinvests revenues over expenses to finance facility improvements, purchase new equipment and provide additional services. LMH is self-supported by its operations and provides services without city or county tax funding. Philanthropic support through the LMH Endowment Association plays an important role in the hospital’s success. Last year the LMH Endowment Association received more than $2 million in contributions from community donors and transferred $1.6 million to the hospital to fund patient care, educational programs and equipment. 12 2015-2016
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REVENUES:
2015
2014
$631,463,828
$567,991,656
($401,634,004)
($354,969,499)
Charity care
-15,050,000
-14,490,000
Net patient service revenues
214,779,824
198,532,157
Provision for uncollectible accounts
-11,372,300
-12,670,300
203,407,524
185,861,857
2,828,362
2,425,851
$206,235,886
$188,287,708
2015
2014
Salaries
80,168,766
74,332,180
Employee benefits
16,748,647
16,026,653
Professional fees
15,960,752
15,620,983
Supplies
37,018,193
31,859,024
Purchased services
10,877,897
11,167,578
Utilities
2,656,585
2,786,906
Other operating expenses
1,381,006
1,213,561
973,232
949,951
10,000,164
10,434,505
2,677,458
2,744,021
63,588
14,809
730,976
656,523
Repairs and maintenance
8,966,902
8,515,650
Other capital costs
2,449,727
2,510,480
$190,673,893
$178,832,824
$15,561,993
$9,454,884
Gross patient service revenues Revenue deductions (Medicare, Medicaid and other discounts):
Other operating revenue NET OPERATING REVENUE EXPENSES:
Licenses, taxes & Kansas provider assessment Depreciation and amortization Interest Loss on sale or disposal of property Insurance
TOTAL EXPENSES OPERATING INCOME
Available for facility improvements, new equipment and services to meet the health care needs of the community ADDITIONS TO CAPITAL ASSETS: Construction, equipment purchases and facility improvements
$9,375,737
$4,555,156
LMH BY THE NUMBERS 2015
7,902
10,183
38,969
582,019
Inpatient Discharges
Emergency Visits
168,757
Outpatient Visits
1,210 Births
24,096
CT Scans
73,949
Volunteer Hours
Oncology Visits
Laboratory Tests
4,838
Surgery Cases
1,447,869
Pharmacy Orders
491,715 Website Visits
410,283
Meals Prepared
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NEW LMH MEDICAL/ALLIED STAFF
2015-2016
Martha Allen, MD Internal Medicine
Alicia Cardona, MD Psychiatry
Jennifer Clair, MD Family Practice
David Cocanower, MD Sleep Medicine
Blake Conklin, DO General Surgery
Emily Cortes, DDS Pediatric Dentistry
Jennifer Dixon, APRN Family Practice
Leana Guerin, MD Pathology
Barbara Hart, APRN Internal Medicine
Joseph Hawkins, MD Family Medicine
Lynley Holman, MD Obstetrics/Gynecology
Shawn Jackson, MD Anesthesiology
Kelly Jimenez, APRN Family Practice
Diane Knapic, APRN Psychiatry
Jared Konie, MD General Surgery
Leonel Martinez, MD Otolaryngology
Michelle Melvin, APRN Internal Medicine
Michael Neilson, DMD Oral/Maxillofacial Surgery
Maribeth Orr, DO Family Practice
Lauren Perez, APRN Internal Medicine
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* List includes physicians and advanced practice providers credentialed January 21, 2015 through April 28, 2016 to practice as part of the Lawrence Memorial Hospital Medical and Allied Health Staff. Not pictured: Kenneth Filsinger, PA, Orthopedics; Darci Mathison, APRN, Family Medicine; Courtney Sachs, APRN, Occupational Health; Jamie Surmin, PA, Orthopedics; Thuy Van Tran, APRN, Family Medicine; Karen Tsai, PA, Orthopedics.
Andrew Pirotte, MD Emergency Medicine
Jennifer Schrimsher, MD Internal Medicine/ Infectious Diseases
Excellence is here to stay.
4x
Truven Health 100 Top
re c i p i e n t
Hospitals®
2013 • 2014 • 2015 • 2016
Ranks among the
Top 20 of 950
1
LMH is the only hospital
in Kansas to achieve this honor four times
medium community
hospitals
Proud to be among four locally owned and operated hospitals in our top 20 category.
If all patients in the nation
received the level of care provided at 100 Top Hospitals:
104,000
more lives saved
48,400
Nearly fewer patients with complications
About 100 Top Hospitals – 2016 Hospitals cannot apply for the 100 Top Hospitals award – results are based on an objective, independent study by Truven Health Analytics (now in its 23rd year).
$2 billion
saved in inpatient costs
2,769
5
hospitals studied
hospital categories
• major teaching hospitals • teaching hospitals • large community hospitals • medium community hospitals • small community hospitals
4 eleven
performance
areas evaluated clinical and operational
1/2-day
shorter patient stays
10 minutes
less time spent in the emergency room
245,000
Nearly fewer 30-day readmissions
As one of the nation’s 100 Top Hospitals, LMH demonstrates excellence in patient outcomes and experiences, operational efficiency, and financial strength. Learn more at lmh.org/100top.
Hospitals do not pay to market this achievement. The 100 Top Hospitals® program is a registered trademark of Truven Health Analytics.™
About Lawrence Memorial Hospital Lawrence Memorial Hospital (LMH) is a 174-bed not-for-profit health care provider serving a regional market in northeast Kansas. Supported by 1,400 associates and 250 physicians, LMH is dedicated to providing exceptional physician expertise, advanced technology and high standards of clinical excellence. Expansion of the LMH campus over the past eight years has included new emergency and surgical facilities and renovation of the critical care, surgical, medical, maternity, skilled nursing, and acute rehabilitation nursing units. LMH has expanded its presence regionally with family care clinics in four rural clinics, as well as having primary care and specialty (oncology, cardiology, obstetrics/gynecology, general surgery, neurology, pulmonology, GI, ENT, endocrinology) practices in Lawrence. LMH receives numerous awards and honors for high quality and service, including several in recent years that put LMH among the nation’s top performing hospitals: • 100 Top Hospitals® award from Truven Health Analytics 2016, 2015, 2014 and 2013. • Top Performer on Key Quality Measures from The Joint Commission™ 2015, 2014, 2013, 2012 • 100 Great Community Hospitals by Becker’s Hospital Review 2015, 2014, 2013 • Health Care’s Most Wired Hospitals Award from Hospital & Health Networks 2015, 2014, 2013, 2012, 2011 LMH is self-funded from its operations, receives no tax support from the City of Lawrence or Douglas County, and serves the community’s health care needs regardless of individuals’ ability to pay. LMH provides care that is sensitive to cultural, racial, religious and other differences. In providing this kind of care, LMH will not discriminate on the basis of race, religion, age, ethnicity, culture, language, socio-economic status, sex, sexual orientation, gender identity or expression, national origin, physical or mental disability, or source of payment. Inquiries about the annual report or requests for additional copies should be sent to the Marketing Department, Lawrence Memorial Hospital, 325 Maine Street, Lawrence, KS 66044, (785) 505-3130.