editor FROM THE

Dear Readers’

Founded by Carl Kathrein in 1924, Kathrein Privatbank is one of the leading private banks in Austria, offering customised investment advice, asset management, financing and consulting to families, entrepreneurs and foundations. Since joining Kathrein Privatbank as CEO in May 2019, Wilhelm, together with his team, has been responsible for the successful implementation of its ambitious growth strategy. When we spoke, he filled me in on how Kathrein Privatbank is prepared to help clients navigate the most difficult challenges being faced in the current financial climate. (Page 24)

NICE Actimize recently held its annual financial services industry technology conference, ENGAGE 2023, with more than 500 participants and 200 financial institutions attending the New York event. Generative AI was a key trend addressed throughout the conference, including a keynote forum that uncovered the “Risk and Rewards of Generative AI," led by the company’s Global Head of Product, Chad Hetherington, and Global Head of Engineering, Yossi Levin. The technology executives saw positive growth for Generative AI innovations with a wide range of use cases under development that could increase productivity throughout bank operational function. Read their full discussion on page 22.

CHOM CAPITAL GmbH is an owner- operated asset management boutique with a proven track record across European equities. It is comprised of a team of highly qualified specialists who are committed to “delivering entrepreneurial success and serving the best interests of our investors,” as well as to its core values of transparency, responsibility and sustainability. I spoke to Christoph Benner, who in addition to being a founder also fulfils the roles of CEO and Portfolio Manager, and Benedikt Kirsch, Portfolio Manager and Head of ESG, who joined the team in 2018. We discussed the value proposition offered to investors by CHOM CAPITAL, the competitive advantages that arise from its ESG approach, and the ‘SUSTAINAMENTALS’ that drive its performance. (Page 16)

We strive to capture the breaking news about the world's economy, financial events, and banking game changers from prominent leaders in the industry and public viewpoints with an intention to serve a holistic outlook. We have gone that extra mile to ensure we give you the best from the world of finance.

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Wanda Rich Editor

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BANKING Open Finance is changing the way we bank

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Business

Businesses must empower their staff to plan for their financial future: here’s how Chieu Cao, CEO, Mintago

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How financial services firms can prepare for the impending FCA Consumer Duty

Dr Robert Schumacher, Managing Partner, Bold Insight

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Is your business ready for the new family-friendly employment laws?

Adrian Lewis, Director, Activ People HR

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The essential guidelines for succeeding in times of crisis

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INVESTING Turnaround time: private equity could be crucial to sub-Saharan Africa’s economic resurgence

By Bryan Turner, Partner, Spear Capital

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The Impact Of Payment Partnerships for business growth in the E-Commerce Landscape

Anjulie Patel, VP of Partnerships, Nucleus365

E-wallets: The payment upgrade for marketplaces

Guido Kuhring, Head of Sales for Central and Northern Europe, Mangopay

12

TECHNOLOGY

Conversational AI can be transformational for customer service in the insurance industry

Sanjeev Kumar, VP EMEA, Boost.ai

Navigating the software testing market in the post-pandemic era

Suhail Ansari, Chief Technology Officer, Tricentis

Financial services companies seek to unlock efficiencies of cybersecurity automation

Leon Ward, Vice President of Product Management, ThreatQuotient

Read it on page 22

Risks and Rewards of Generative

AI: Productivity to Accelerate

Chad Hetherington, Global Head of Product, NICE Actimize Yossi Levin, Global Head of Engineering, NICE Actimize

Austria’s

Continuing to Apply the Personal Approach in its 99th Year

Read it on page 24