June Issue 2021 by Enterprise IT World

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FOR THE CIOs. BY THE CIOs. JUNE 2021

FOCUSSES ON

PROTECTING THE

OVERLOAD OF DATA

The COVID-19 Pandemic has significantly affected the growth of the market, offline as well as online. We try to understand its impact on digital transformation, cybersecurity, data protection through our conversation with Veeam’s Senior Vice President – Asia Pacific and Japan, Shiva Pillay and their Senior Global Technologist, Anthony Spiteri. P/26

SHIVA PILLAY

Vice President – Asia Pacific and Japan, Veeam

ANTHONY SPITERI

Senior Global Technologist, Veeam

EDITOR’S LETTER

ENTERPRISE INFRASTRUCTURE FROM ONPREMISE TO THIRD PARTY

Hello Friends.

Dear IT Leaders Life after covid pandemic has come to a grinding halt many people and many industries. You have been put to execute very difficult tasks. I believe time is not same always. Learning in the mantra of life and one has to be ready for all unforeseen circumstances. Today we are seeing the pandemic is receding from all corners of the country but at the same time there is another strain coming up – which is being reported in the media houses and by the health authorities. So, what to do? There is no alternative but be ready with all the automations, digital and securities ready with you so that if there is any demand, you can make your company run seamlessly. Infrastructure building is one of the very big things before attempting any disruptive technologies and applications including automation, digital transformation, and cyber security. Today many of the CIOs have moved into the colocation environment for the simple reason of elasticity and there are many CIOs who have kept their infrastructure on-premise. Of

NEXT MONTH SPECIAL

course, both the models are good, but the trend says that when you go for digital, you need massive scale up and need hyper scale DC capability which is why you may need budget constrain in the On-premise infra whereas the colocation DCs can support your scale. At the same time, rising cost of real-estate and steep overheads for cooling and power compels the CIOs to go for the colocation. This of course can be managed by the On-premise environment but depends on the law of the land / compliance and the budget for the building and operation. The second option is always good, but can every organization afford that if the compliance is in place for having own data center? It means, you are inviting negative growth for yourself as the competition would surpass you. Yes, the challenge is dealing with the perception of monitoring and data privacy in the third party DCs, which is gradually evaporating. The other thing is new technology is catching up including 5G and edge computing. Tomorrow autonomous cars, city surveillance and growth in OTT platforms, these demand growth in edge data centers. It means On- premise DCs cannot support these new environments. Therefore, third party DCs must grow as no customer organization can support the cost for having multiple DCs and managing and monitoring the infrastructure. These days the workers are operating from remote locations and the DCs are following them as they need security, network, VMs and storage. Can we imaging On – premise DCs to support this new environment. In order to demystify the battle between the On Premise and third party DCs, we are organizing DC Summit and Awards 2021. I would request all the CIOs to join and understand deep about the differences and advantages.

S A N J AY M O H A PAT R A S A N J AY @ A C C E N T I N F O M E D I A . C O M

COVER STORY

SUPPLEMENT

CLOUD COMPUTING

QUOTES FROM TOP CIOS

The next issue is an Anniversary issue of Enterprise IT World. We would like to take feedback from the CIOs and OEMs and create our judgment on the same.

The supplement story of the magazine would have relevant quotes from the top CIOs in India.

PLUS

Interviews and Case Studies

Catch interviews, guest articles and case studies of recent applications from the Industry stakeholders, IT/ITES Vendors and IT leaders and CIOs from the Enterprise IT World CIO Community.

Send in your inputs to sanjay@accentinfomedia.com 4

ENTERPRISE IT WORLD JUNE 2021

CONTENTS

FOR THE CIOs. BY THE CIOs.

Publisher: Sanjib Mohapatra Chief Editor: Sanjay Mohapatra

V O L U M E 0 6 | I S S U E 0 3 | JUNE 2021 | W W W . E N T E R P R I S E I T W O R L D . C O M

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Editorial~ ~~~~~~~~~~~~~~~~~~~~~~~~~ 04 News~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ 06

INTERVIEW

SECURITY

GUEST TALK

VIKAS BHONSLE

KAMAL KASHYAP

VISHAL RALLY

“A Year Of Lockdowns Sees a Surge in Mobile Malware Targeting Banking, Billing And COVID-19 Vaccines”

“3 Tips to Apply While Adapting to New IT Needs”

“We were the first to recognize the need to deliver a unified and consistent cloud experience – HPE”

“We have a progressive approach of partnering with enterprises to chart their digital growth strategy”

VENKAT KRISHNAPUR

INTERVIEW

JUNE 2021 ENTERPRISE IT WORLD

ITWORLD

ROUND UP

Atos launches ‘ThinkAI’

B Y S A N J AY @ A C C E N T I N FO M E D I A . C O M

Atos launches ThinkAI, its secure end-to-end scalable offering which enables organizations to successfully design, develop, and deliver high-performance AI applications. ThinkAI is for organizations using traditional high-performance computing that want to run more accurate and faster simulations thanks to AI applications, and also for those developing AI applications that need more computing power. High-performance AI applications augment traditional HPC simulation and are essential to process and analyse massive and complex data sets effectively. Compared to traditional HPC simulation, AI-powered simulation enables researchers to tackle problems faster and more thoroughly, with increased accuracy, improved cost-efficiency and TCO (Total Cost of Ownership), lowering carbon footprint and creating competitive advantage. AI applications, such as those related to drug discovery, smart cities or autonomous driving for example, are already being developed today, however barriers such as data quality, security and scalability

ENTERPRISE IT WORLD JUNE 2021

remain – to help overcome these, expert consulting capability is essential and enables users to successfully define an AI roadmap, build scalable AI applications and industrialize these. ThinkAI is the most comprehensive HPC AI solution on the market today to do this and the only one which combines a full offering from consulting, to hardware and software solutions, to orchestration and final integration. It delivers rapid results and insight on data at optimized cost. “AI has created a new paradigm for applications in the scientific and industrial domains, catalyzing the translation of data to actionable insights. As the complexity of the Machine Learning model and its associated costs continue to grow substantially, dedicated high-performance AI infrastructures become crucial for organizations that want to deliver research breakthroughs. ThinkAI provides a holistic and tailormade solution approach in advising, architecting and accomplishing AI solutions for any industry, so that they may accelerate time to AI operationalization and industrialization.”

D ATA BRIEFING

Global Government IoT Revenue for Endpoint Electronics and Communications to Total $21 Billion in 2022

ITWORLD // NEWS BRIEF

Sonicwall Unveils Three New Enterprise Firewalls

SonicWall announced three new high-performance firewall models for enterprises and large organizations — NSa 4700, NSa 6700 and NSsp 13700 — designed to accelerate network throughput, stop advanced cyberattacks like ransomware, and securely connect millions of users. Featuring some of the highest port densities in their class, the new appliances help enterprises keep pace with the speeds of their growing networks — all while drastically reducing total cost of ownership (TCO). “The growing volume of ransomware attacks has enterprises and government agencies moving quickly to evaluate their mitigation capabilities and strengthen their security postures,” said SonicWall President and CEO Bill Conner. “The recent string of highly publicized cyberattacks has catapulted security to the top of the priority list. We’re there to help by delivering multiple options to cost-effectively

CIO

Tribe Attracts $7.5m from Global Investors as Demand Explodes for its Community Platform

protect even the largest environments. With higher port densities and more capacity, the new offerings dramatically disrupt the traditional cost structure as organizations need fewer appliances to secure the same environment,” added Conner. New NSa Firewalls Disrupt Cost Expectations by Tripling Throughput, Expanding Port Densities: The new SonicWall NSa 4700 and NSa 6700 next-generation firewalls deliver 18 and 36 Gbps of firewall throughput — three times the previous comparable SonicWall appliances. Both also support critical TLS 1.3 encryption standards. “When designing large networks, highbandwidth interfaces are a critical component,” said NW Technology owner Ryan Oord. “SonicWall’s new NSa series provides interface options that fit the different needs of varying and sizable networks.”

Tribe, a customizable community platform that enables businesses to create their customer communities has today announced a $7.5m seed funding round. It was led by Bessemer Venture Partners and CRV with participation from Inovia Capital. With Tribe, companies can create online communities to engage customers and followers. This helps to foster engagement and enables them to harness a valuable feedback loop to help enhance their product or service. Moreover, these communities empower customers to derive maximum value from the product, thereby improving customer retention and, ultimately, the revenue. A growing number of SaaS players are turning to Tribe to build customer communities so they can get this pulse on customers, create a tight feedback loop, offer support, and enable knowledge sharing.

EVENTS

09 JUL 2021

08 JUL 2021

15 JUL 2021

20 JUL 2021

21 JUL 2021

2:00 PM - 6:15 PM DC Summit and Awards 2021: This event is about understanding what the future is of DCs.

8:00 PM Work from anywhere with a simple end to end Solution.

11.00 AM SINGAPORE TIME Winning Against Ransomware

USA TIME Accelerating Innovation as a SAP – based company

11:00 AM Detect and Defeat Modern Cyber Attacks

THIS IS BY ACCENT INFO MEDIA

THIS IS ORGANIZED BY ACOOPS

THE ORGANIZER IS TEAM COHESITY

THE ORGANIZER IS OUTSYSTEMS

THE ORGANIZER IS F5

ENTERPRISE IT WORLD JUNE 2021

NEWS BRIEF // IT WORLD

CtrlS bags the Prestigious US Green Building Council (USGBC) Leadership Award

CtrlS, Asia’s largest Rated-4 Hyperscale Datacenter announced that it has been awarded the most prestigious USGBC Regional Leadership Award recipient by the U.S. Green Building Council (USGBC). CtrlS joins an impressive slate of awardees that include organizations, projects and individuals around the world who are using green building and sustainable practices to improve the quality of life for those around them. This year’s recipients were recognized at the USGBC Leadership Awards Ceremony, during the inaugural USGBC Live virtual event. “Following a difficult year, it is truly inspiring to recognize our green building leaders that have continued their commitment to green building and sustainable communities while adapting to the changing environments around us,” said Mahesh Ramanujam, President and CEO, USGBC. “The 2021 USGBC Leadership Award awardees have improved our world through the power of green building and it is their contributions and work that have helped our communities

QUICK BYTE ON

stay safe and healthy.” Caring for Planet Earth has been integral to CtrlS DNA. The company has engineered 80 innovations in energy efficiency and sustainability space and has reduced the PUE to 1.35 reducing energy consumption at its hyperscale data centers in India. The company has been working on reducing electricity consumption, water conservation and re-cycling, paperless offices, elimination of plastic usage, reduction of carbon dioxide, increased usage of solar energy, waste management, converting its six hyperscale data centers to green data centers and successfully certified as LEED Platinum v4 O+M data centers, re-writing its procurement policy where low energy consumption devices purchase has been made mandatory. Sridhar Pinnapureddy, Founder and CEO, CtrlS Datacenters said, “I am delighted to note the honor being bestowed upon us by USGBC. We thank them for the honor and are humbled by the same.

S/HE SAID IT

THOMAS KAO

SENIOR DIRECTOR OF PRODUCT PLANNING, INFORTREND

“Towards the new data era, the industry is now either installing a new storage system or upgrading the existing ones. During the shift, customers meet challenges like performance and capacity requirements, system incompatibility, timeconsuming data migration, or even downtime.” “OneWeb’s network will be a vital means for bridging the last digital divides across the network and we are excited to be part of the solution with BT to expand the nation’s digital infrastructure.” NEIL MASTERSON, CHIEF EXECUTIVE OFFICER, ONEWEB’S

SECURITY

Affle Global wins legal battles as PhonePe fails to acquire 92% of OSlabs Pte. Ltd. “With respect to Affle Global Pte. Ltd. (“AGPL”) minority shareholding in OSLabs Pte. Ltd. (“OSLabs” or “Indus OS”), AGPL finds that 100+ media stories were reported mostly with PhonePe’s bias on the OSLabs related matters including PhonePe’s alleged 92% acquisition of OSLabs, USD60Mn valuation of OSLabs, court cases, arbitration, ethics and more. In contrast to the PhonePe and OSLabs founders/CEO venting unsubstantiated claims in the media, AGPL has maintained restraint with our no spokesperson policy even though we had favourable arbitration orders well before the media trial began.” JUNE 2021 ENTERPRISE IT WORLD

ITWORLD // NEWS BRIEF

New Oracle Support Rewards Program Helps Customers Accelerate Cloud Migrations Yotta Launches Virtual Pro Workstations Expanding their Anything-asa-Service (XaaS) portfolio, Yotta Infrastructure today announced the launch of Virtual Pro Workstations – a line of ready-to-use Windows OS based virtual computer workstations powered with NVIDIA RTX Virtual Workstations (RTX vWS) and advanced Citrix VDI technology that holds the potential to replace traditional, high-end, expensive desktop computers. Engineered for high-end applications including movie making, graphics design, 3D architectural designing, engineering, AI and deep learning, Yotta Virtual Pro Workstations can be accessed securely over the internet using any basic computing device and are available on monthly subscription plans. Yotta’s Virtual Pro workstations are powered by two key technology partners – NVIDIA and CITRIX. This ensures that Yotta Virtual Pro delivers the best of breed technologies to deliver a secure, compliant, cost-effective, and highly user-friendly

EXECUTIVE

service that is bound to delight this otherwise difficult-to-impress user segment. The experience of using a Virtual Pro Workstation is identical to using any physical desktop. Besides, it has high availability, unlimited data transfer and 2-factor authentication for a seamless, hassle-free experience. Commenting on the launch, Yotta Infrastructure’s Co-Founder & CEO, Sunil Gupta says, “We are confident that Virtual Pro Workstations will transform the end-user segment, the same way that cloud computing changed the enterprise computing landscape. With zero CAPEX investments, real-time provisioning, pay as you go models, IT teams tasted blood with cloud computing long back and gradually, enterprise applications migrated away from the physical, onpremise servers to the cloud. The time has now come for high-end personal computer users to move on and realise the true power of cloud – with Virtual Pro Workstation.”

Oracle today announced a new Oracle Support Rewards program to help customers speed migrations to the cloud while reducing their software license support costs. Now, customers making new commitments to buy Oracle Cloud Infrastructure (OCI) services can earn rewards that reduce or even eliminate their Oracle onpremises technology licensing support bills. With this program, all Oracle technology license support customers will earn at least 25 cents of Support Rewards for each dollar of OCI Universal Credits they purchase and consume. Customers with Oracle Unlimited License Agreements (ULA) will save even more – earning rewards at a 33 percent rate. This means that a ULA customer with an Oracle technology license support bill of $500,000 could eliminate that bill entirely by migrating $1.5M of workloads to OCI. “OCI is Oracle’s fastest growing business because we built a unique Generation 2 cloud infrastructure platform capable of running the most demanding mission-critical workloads faster, more reliably, and more securely than our on-premises systems,” said Oracle Chairman of the Board and Chief Technology Officer Larry Ellison. “We want to enable more customers to take advantage of our Gen 2 Oracle Cloud Infrastructure.

MOVEMENT

Slice strengthens leadership; appoints Siva Kumar Tangudu as CTO

Eaton appoints Debasish Banerji as Director, Sales and Service, Power Quality Division, India

India Mortgage Guarantee Corporation Appoints Sumit Chadha as Chief Information Officer

Yotta appoints Dr. Sayed Peerzade as Executive Vice President and Chief Cloud Officer

Virtusa Corporation announced the appointment of Santosh Thomas as its new Chief Executive Officer (CEO)

Anshuman Rai appointed as new AVP India & South Asia at Commvault APJ

10 ENTERPRISE IT WORLD JUNE 2021

NEWS BRIEF // IT WORLD

BOOK

SHELF

Before You Start Up: How to Prepare to Make Your Startup Dream a Reality

GLOBAL UPDATE

PANKAJ GOYAL (AUTHOR)

IBM and Indian Institute of Science launch Innovation lab to advance Hybrid Cloud research IBM and Indian Institute of Science (IISc), one of the premier academic research institutions in India, today announced the launch of the IBM-IISc Hybrid Cloud lab to advance research in hybrid cloud technologies and drive breakthrough innovations in this area. Located at the IISc campus in Bengaluru, students and faculty across departments of the institute will work alongside IBM Research scientists to conduct cutting-edge research that can help organizations leverage the true power of hybrid cloud by enabling faster, seamless, and more secure adoption of hybrid cloud & Artificial Intelligence (AI). An IBM Institute for Business Value (IBV) study on hybrid cloud reveals that the value derived from a hybrid, multicloud platform technology and operating model at scale is 2.5 times the value derived from a single platform, single cloud. Hence, businesses are increasingly investing in hybrid multi-cloud platform capabilities to unlock value and drive business transformation. The IBM-IISc Hybrid Cloud lab will bring together a talented community of sci-

entists, faculty and students, who are passionate about solving some of the toughest research challenges that enterprises face today, in scaling the adoption of cloud computing across industries. The lab will engage not just with academia, but also the broader open-source community for wider adoption and acceleration of innovation. The lab will start with an initial set of projects, involving faculty and students from the IISc Departments of Computational and Data Sciences, Computer Science and Automation, and Supercomputing Education and Research Center, alongside scientists from IBM Research’s India lab, on several areas including: n Building autonomous, self-healing computing systems n Adopting microservices and optimization of cloud-native applications n Creating AI-based Information Management n Developing AI systems that can analyze human and machine languages, with advances in AI for Code.

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About The Book Are you a: “Wannabe” entrepreneur in school or college with big dreams in your eyes? “Friday-night-after-drinks” aspiring entrepreneur in your 20s/30s? “Ready-to-go” soon-to-be entrepreneur? “Already-on-the-train” entrepreneur? Loved ones of any of the above (wife/husband, boyfriend/girlfriend, friend, parents)? An aspiring VC/angel investor who has never built a business?

Key Feature: If you’ve played sports, you already know how you prepare is as important as how you play. Starting up a business is no different—it needs preparation.

McAfee Sees Ransomware-As-A-Service, Cryptocurrency And Internet Of Things Threats Surge In Q1 2021 McAfee Corp. released its McAfee Threats Report: June 2021, examining cybercriminal activity related to malware and the evolution of cyber threats in the first quarter of 2021. The quarter saw cyber adversaries shift from low-return, mass-spread ransomware campaigns toward fewer, customized Ransomware-as-aService (RaaS) campaigns targeting larger, more lucrative organizations. A proliferation in 64-bit CoinMiner applications drove the growth of cryptocurrency-generating coin mining malware by 117%. Additionally, a surge in the growth

of new Mirai-based malware variants drove increases in malware targeting Internet of Things (55%) and Linux (38%) systems. “Criminals will always evolve their techniques to combine whatever tools enable them to best maximize their monetary gains with the minimum of complication and risk,” said Raj Samani, McAfee fellow and chief scientist. “We first saw them use ransomware to extract small payments from millions of individual victims. Today, we see Ransomware as a Service supporting many players in these illicit schemes holding

organizations hostage and extorting massive sums for the criminals.” Each quarter, McAfee assesses the state of the cyber threat landscape based on in-depth research, investigative analysis, and threat data gathered by the McAfee Global Threat Intelligence cloud from over a billion sensors across multiple threat vectors around the world.

JUNE 2021 ENTERPRISE IT WORLD

ITWORLD // NEWS BRIEF

Leading Indian Cybersecurity firm InstaSafe honoured as one of the winners in Deloitte’s APAC Technology Fast 500 List

Domestic cybersecurity solutions development company, InstaSafe Technologies has been recognised among the 100 fastest technology companies of Asia by Deloitte APAC Technology Fast 500, with an astounding 574% 3 year growth. This recognition stands as a testament to InstaSafe’s dedication and success towards the cybersecurity space and making the internet more safe and secure. This Technology Fast 500 index is an annual ranking of the fastest growing Asia Pacific companies in the hardware, software, communications, media, life sciences and clean technology industries. Awardees are selected for the Technology Fast 500 ranking based on their percentage of fiscal year revenue growth over three years. Eligibility for the Technology Fast 500 requires that companies own proprietary intellectual property or technology that is sold to customers in products that contribute to a majority of the company’s operating revenues, and a base-year operating revenues of at least US$50,000.

Global IT Consultancy Xebia Acquires coMakeIT to Support Clients’ Continuous Innovation Xebia, global IT consultancy firm, acquires software product engineering company coMakeIT to support clients’ continuous innovation and business growth. coMakeIT, founded in the Netherlands in 2006, helps product and software companies thrive by providing software product expertise, people and tools needed to meet ambitious objectives. Today, the company’s primary focus is on product software companies creating the right mix of technology and teams support with the right talents so that its clients can achieve sustainable growth. CoMakeIT has profound knowledge of software development, product engineering, application modernization, digital transformation, and recruitment and operates from offices in the Netherlands, the UK, India, and Australia. Xebia is a fast-growing digital leader known for helping companies worldwide digitally transform by offering high-quality IT consultancy from its offices in the Netherlands, India, the UK, US, and Dubai. The company has successfully launched several brands and continues to expand in line with its ‘buy and build’ strategy: partnering with thought leaders to gain additional footing in the digital space together. With coMakeIT, Xebia looks forward to expanding its managed services capability and having the resources to accelerate its clients’ software development. Steven ten Napel, CEO and founder coMakeIT: “We are extremely value-driven. Just like Xebia, at coMakeIT, it’s all about ‘people first.’ Our company culture and field of work are very similar, which makes us a perfect match.

Kodak Alaris Achieves EPEAT Gold Standard for Energy Efficient Scanners As part of its ongoing commitment to be environmentally responsible, Kodak Alaris has added twelve document scanners to the Electronic Product Environmental Assessment Tool (EPEAT), the definitive global registry for greener electronics. EPEAT has verified that the Kodak S2085f Scanner and Kodak S3000, S2000 and E1000 Series Scanners meet ENERGY STAR guidelines for energy efficiency and the reduction of hazardous substances and waste products, earning the EPEAT Gold ecolabel, which is the highest level of certification possible. 12 ENTERPRISE IT WORLD JUNE 2021

Kodak Alaris has more Gold-registered scanners than any other manufacturer. Managed by the Green Electronics Council (GEC), EPEAT is an easy-to-use resource for purchasers, manufacturers, resellers and others wanting to find or promote environmentally preferable products. Public and private entities in more than 42 countries use EPEAT as a uniform purchasing specification. To be added to the EPEAT Registry, products must meet a stringent set of environmental performance criteria.

DIGEST NETAPP DELIVERS AN INNOVATIVE, NO-COMPROMISE, UNIFIED HYBRID CLOUD EXPERIENCE NetApp unveiled a new release of its ONTAP software that powers data services on premises and in the cloud, as well as an array of portfolio updates that leverage ONTAP to provide a flexible foundation for hybrid cloud, unify data management across on-premises and cloud environments, and simplify consumption and operation of hybrid cloud services. As the only provider of hybrid cloud solutions that offers native integration with the world’s leading public clouds, NetApp is unifying management of on-premises and public cloud environments, delivering new ways to consume and operate data services that make it easier for enterprises to put their data to work – wherever and whenever they need it. ACCENTURE LAUNCHES MYNAV GREEN CLOUD ADVISOR TO HELP COMPANIES Accenture launched Green Cloud Advisor, a new capability for the Accenture myNav platform that enables enterprises to operate more sustainable and efficient cloud environments. myNav Green Cloud Advisor helps companies design cloud solutions that reduce carbon emissions and lay a foundation for responsible innovation. First, Green Cloud Advisor establishes a baseline of existing data center energy consumption, computing requirements and sustainability goals. It then uses proprietary algorithms to quantify the “greenness” of potential cloud solution options, based on a range of information, such as the cloud service providers’ carbon emissions goals, locations, energy sources and readiness to transition to clean energy. NUTANIX AND HPE EXPANDED PARTNERSHIP TO ACCELERATE HYBRID CLOUD AND MULTICLOUD ADOPTION Nutanix and Hewlett Packard Enterprise announced an expanded partnership to accelerate hybrid cloud and multicloud adoption by offering Nutanix Era, a multidatabase operations and management solution, bundled with HPE ProLiant servers, as a service through HPE GreenLake. The fully managed cloud service enables customers to deploy applications and databases in minutes and benefit from the agile, elastic, and pay-per-use capabilities of the cloud while gaining the governance, visibility and compliance of an on-premises environment.

NEWS BRIEF // IT WORLD

MANAGEMENT

MANTRA

The biggest risk is not taking any risk. Mark Zuckerberg, CEO, Facebook

STT GDC India Announces the First Greenfield Facility in Noida

NTT and Tokyo Century Collaborate on Data Center Operations in India

NTT Corporation(NTT) aims to further expand its data center business by improving investment efficiency. As part of these activities, NTT and Tokyo Century Corporation (Tokyo Century) will collaborate in India’s data center businesses. Specifically, NTT Global Data Centers Holding Asia Pte. Ltd. (GDC HC) will divest 75% of its shares in NTT Global Data Centers Holding Asia BOM8 Pte. Ltd (SPV) to Tokyo Century and will jointly own the data center’s assets currently held by NTT Global Data Centers Holding BOM8 Private Limited (BOM8), a 100% subsidiary of the SPV. Through this

approach, we will amplify NTT’s reliable full-stack services for the data center. Background and Purpose In response to the growing global demand for data centers, NTT invests in the data center business to support the core infrastructure that is the starting point for NTT’s full-stack strategy. In the data center business, where demand will continue to grow worldwide, NTT aims to provide high-quality services to global companies by maximizing investment efficiency and accelerating the data center business investments. Tokyo Century is focused on expanding its business model, which integrates the three spheres of “Finance × Services × Business Expertise” through co-creation with partners. Through this model, Tokyo Century provides unique financial services that contribute to resolving social issues toward establishing a robust business portfolio and expanding global businesses with high growth potential. NTT and Tokyo Century agreed that combining the strengths of both companies and jointly operating and promoting data centers will enhance corporate value. Tokyo Century will be the first joint investor in NTT’s data center business.

ST Telemedia Global Data Centres India (“STT GDC India”), India’s largest data centre service provider, recently announced that construction is well underway for phase-1 of a new greenfield data centre facility, STT Noida DC-1, in Noida, Uttar Pradesh as part of its multi-megawatt capacity expansion plan across India. With a planned investment of up to INR 1100 crore for the entire project, phase 1 of this facility will offer up to 18 MW of critical IT load and is expected to be completed by Q2, CY2022. Unveiling the new project, Sumit Mukhija, CEO, STT GDC India, shared, “The STT Noida facility, once fully built, can support up to 35 MW IT power capacity spread across five acres of land. We continue to be committed to supporting the burgeoning digital ecosystem of the country with state-of-the-art facilities and global standards of excellence in service through world-class infrastructure and cutting-edge solutions at our new projects. Our decision to expand in Noida is driven by the continuing rapid growth in the Indian data centre industry supporting the massive digital transformation that the country is experiencing. The promise of Noida emerging as a new Data Centre hub is well supported by progressive policy impetus at both the Central and State governments.

Seqrite launches ‘Seqrite Hawkk’ to help enterprises secure their digital transformation Journey Seqrite, a specialist provider of enterprise cybersecurity products and solutions has introduced ‘Seqrite Hawkk’, a premium suite of next-generation cybersecurity solutions aimed at empowering enterprises to secure their digital transformation journey. In the first phase, Seqrite Hawkk will offer – ‘Seqrite HawkkEye’ – a cloud based centralized security management platform that will empower enterprises to manage multiple security products from a single console. Seqrite will continue to invest and add more products under the Hawkk umbrella that will also mark the brand’s foray into endpoint detection and

response (EDR), zero trust, data privacy and cloud-based network security products. Seqrite is the enterprise arm of Quick Heal Technologies Limited, one of the leading providers of cybersecurity products and solutions for consumers, businesses and Government. In 2020 alone, Seqrite successfully thwarted over 13,000 cyber-attacks every hour, including ransomware (double extortion), APTs and targeted attacks, demonstrating the scale and sophistication of cyber-attacks. According to the data from the Indian Computer Emergency Response Team (CERT-

In), India witnessed a 300% rise in cyber-attacks in 2020. Rapid proliferation of endpoints, cloud apps, and smartphones with the growth of distributed workspaces and a diminishing enterprise perimeter has exposed organizations to newer threat vectors and risks. Security point products in play fail to consider the aggregated impact of a security alert and often employ a siloed approach to threat remediation. The growing threat landscape needs a centralized and integrated security and risk management approach.

JUNE 2021 ENTERPRISE IT WORLD

ITWORLD // NEWS BRIEF

LTI Expands Strategic Relationship with Amazon Web Services

Mware Anywhere Workspace Makes Collaboration Using Zoom Simpler and Safer for Hybrid Workforces At Security Connect 2021, VMware, Inc. (NYSE: VMW) announced its work with Zoom Video Communications, Inc. to enable a better and more secure collaboration experience for hybrid work environments. The effort delivers interoperability between the recently announced VMware Anywhere Workspace and the Zoom collaboration platform to further improve ease of use, application and network performance, and security. A VMware commissioned research study showed that 61% of respondents consider remote work as a prerequisite, not a perk, and over 90% rely on their employers to provide them with the technology and tools they need to be successful at their jobs(1). And while last year gave remote work a dramatic boost, the future of work is dynamic, with a global workforce in distributed locations, working wherever, whenever, and however, they want.

The VMware Anywhere Workspace solution empowers today’s anywhere workforce by removing the friction that can exist between IT systems and employees. This creates better experiences and broader, more effective security. VMware Anywhere Workspace is available today and brings together the benefits of three innovative solutions – VMware Workspace ONE, VMware Carbon Black Cloud and VMware SASE. Through relationships with industryleaders such as Zoom, VMware is delivering interoperable solutions with VMware Anywhere Workspace to better support a hybrid workforce. “The way we work has changed forever. And now that companies have seen the benefits of remote work, they want to do more than just support it,” said Shankar Iyer, senior vice president and general manager, End-User Computing, VMware.

Larsen & Toubro Infotech, a global technology consulting and digital solutions company has entered into a strategic collaboration agreement with Amazon Web Services (AWS). LTI has recently launched a dedicated cloud unit for AWS which will focus on migration and modernization, SAP application workloads, data analytics, and Internet of things (IoT), complemented by LTI’s advisory, professional services, and delivery capabilities. In addition, LTI will build state-of-the-art accelerators and create industry-focused cloud offerings for the Banking and Financial Services, Manufacturing, Retail & CPG, Media & Entertainment, Hi-Tech, and Insurance sectors. Sanjay Jalona, CEO & Managing Director, LTI said, “Enterprises are seeking speed and efficiency as they adopt cloud services to gain competitive advantages and improve customer engagement. The collaboration with AWS will help us achieve these objectives and accelerate our services and solutions to build, migrate, manage, operate, and optimize AWS environments and infrastructure of our clients.” Siddharth Bohra, Chief Business Officer & Head of Cloud Business Unit, LTI said, “This partnership will support the scaling of LTI’s AWS practice with deeper collaboration in development of products and services. LTI will leverage its deep knowledge and experience to drive end-to-end digital transformation for global enterprises using advanced industry solutions, analytics platforms, and technology services, built and deployed on AWS.”

Check Point Software Technologies Launches Automated Unified Cloud Workload Protection Check Point Software Technologies Ltd. has expanded the capabilities of its unified Cloud Native Security Platform, to deliver applicationfirst workload protection with Check Point CloudGuard Workload Protection. This fully automated cloud workload security solution empowers security teams with tools to automate security across applications, Application Programing Interfaces (APIs) and microservices from development to runtime via a single interface. As the COVID-19 pandemic forced enterprises to transition to the new ‘work from anywhere’ environment, cloud became a natural progression 14 ENTERPRISE IT WORLD JUNE 2021

for organizations looking to enable their remote workers quickly. As more organizations are still migrating to the cloud in parallel to undergoing the “shift-left” organizational change, security teams find themselves with multiple platforms to manage. These platforms provide neither the visibility nor the ability to protect the rapidly growing cloud workload deployments. In fact, according to a recent survey, 68% of enterprises regard the misconfiguration of cloud assets as one of the biggest contributors to cloud security threats. “By unifying essential cloud security capa-

bilities, Check Point’s CloudGuard platform is meeting a central requirement revealed from ESG’s annual cloud-native security research study, a strong preference for a consolidated set of controls based on an integrated platform. The fully automated approach of the CloudGuard platform reflects another central finding from our research, automating the introduction of controls and processes via integration with the continuous integration and continuous (CI/CD) tools employed by DevOps,” said Doug Cahill, Vice President, Analyst Services and Senior Analyst, Enterprise Strategy Group.

USGBC // SECURITY

CTRLS BAGS THE PRESTIGIOUS US GREEN BUILDING COUNCIL (USGBC) LEADERSHIP AWARD SRIDHAR PINNAPUREDDY, FOUNDER AND CEO, CTRLS DATACENTERS

Award recognizes the companies outstanding efforts in creating healthier, sustainable buildings CtrlS, Asia’s largest Rated-4 Hyperscale Datacenter announced that it has been awarded the most prestigious USGBC Regional Leadership Award

recipient by the U.S. Green Building Council (USGBC). CtrlS joins an impressive slate of awardees that include organizations, projects and individuals around the world who are using green building and sustainable practices to improve the quality of life for those around them. This year’s recipients were recognized at the USGBC Leadership Awards Ceremony, during the inaugural USGBC Live virtual event. “Following a difficult year, it is truly inspiring to recognize our green building leaders that have continued their commitment to green building and sustainable communities while adapting to the changing environments around us,” said Mahesh Ramanujam, President and CEO, USGBC. “The 2021 USGBC Leadership Award awardees have improved our world through the power of green building and it is their contributions and work that have helped our communities stay safe and healthy.” Caring for Planet Earth has been integral to CtrlS DNA. The company has engineered 80 innovations in energy efficiency and sustainability space and has reduced the PUE to 1.35 reducing energy consumption at its hyperscale data centers in India. The company has been working on reducing electricity consumption, water conservation and re-cycling, paperless offices, elimination of plastic usage, reduction of carbon dioxide, increased usage of solar energy, waste management, converting its six hyperscale data centers to green data centers and successfully certified as LEED Platinum v4 O+M data centers, re-writing its procurement policy where low energy consumption devices purchase has been made mandatory. Sridhar Pinnapureddy, Founder and CEO, CtrlS Datacenters said, “I am delighted to note the honor being bestowed upon us by USGBC. We thank them for the honor and are humbled by the same. This award will bolster our spirit to continue our efforts in the sustainability journey. We stand committed to creating a beautiful and pollution free planet and leaving behind a healthy plant for our future generations.” He further added, “At CtrlS, sustainability is a key focus and is a strategic component of our organization. We are further sharpening our focus on usage of natural sources of energy such as solar. We are in the process of constructing a 1,000 acre solar farm to power our data center facilities. Conservation of water, energy, trees (through paperless offices), elimination of plastic usage, and lower consumption of coal based energy. We plan to achieve carbon neutrality (net-zero emissions) by 2030”. JUNE 2021 ENTERPRISE IT WORLD

CLOUD COMPUTING

SECTORS

TRANSFORMING

THEMSELVES

THROUGH INDUSTRY CLOUD SHRIKANT NAVELKAR

BY SANJAY@ACCENTINFOMEDIA.COM

SHRIKANT NAVELKAR

Today’s business world is continuously being disrupted – through evolution of new-age technologies, the global pandemic and the resultant lockdown, the list is endless. In such a scenario, no business model can remain standard, no process can remain constant. Businesses must reimagine their operating model, look for better solutions to their problems and keep on evolving and innovating. Businesses are increasingly integrating new-age technologies in their existing IT infrastructure to make their process seamless and customer targeting effective. This has given rise to a lot of interesting business models such as Insurance Tech, Finance Tech, Education Tech, Marketing Automation, etc. Every function of a business is being reimagined to enhance efficiency and ROI. However, as technology is disrupting existing industries and creating a lot of innovative sectors, the business processes are getting more sophisticated and complex. Now, ‘One solution fits all industries’ kind of strategy is proving to be ineffective and businesses are compelled to look for solutions that are custom made for their respective industries. Technology solutions providers have gazed this opportunity, and started to customized their solutions as per the requirements of different 16 ENTERPRISE IT WORLD JUNE 2021

industries. The rise of industry-specific cloud is one such solution. What is industry-specific cloud? Industry clouds are collections of cloud services, tools, and applications optimized for the most important use cases in a specific industry. APIs, common data models and workflows, and other components are available to customize capabilities. Industry cloud solutions from major public cloud providers such as Microsoft, IBM and Oracle offer a variety of software and services, including industry-specific applications. Creating industry-focused, standalone applications using pre-defined business models from an intelligent suite, and a scalable API framework with advanced services allow businesses to innovate quickly and accelerate their transition into an intelligent enterprise. Industry-specific cloud not only provides the partner ecosystem with new monetization opportunities but also empowers domain experts to understand customers’ businesses and challenges better and offer innovative new solutions. Let us look at how different industries are transforming themselves by embracing the

industry-specific cloud solutions: Financial Services – The financial services industry has always been very conservative when it comes to implementing new solutions. However, due to the paradigm shift from physical to digital, now this trend is even more accelerated by the global pandemic. The industry must create digital solutions to stay relevant for their customers. Hence, major cloud services providers are offering customized solutions such as unique templates, API’s, multi-layered security and compliance coverage to deliver differentiated customer experiences, improve employee collaboration and productivity, manage risk and modernize core systems. Using these capabilities, financial services institutions such as banks can create a comprehensive view of their customers with greater insight and detailed plan of action, embed digital collaboration into their process workflows, and enhance insights to help reduce fraud. Retail – As customers’ behavior, taste and preferences constantly keep evolving, the retail industry is expected to innovate at a lightening pace. Since customer data, inventory management, supply chain, and distribution network form intrinsic parts of this industry, they need

CLOUD COMPUTING

solutions that bring together data from disparate sources, and uniquely connect experiences across the end-to-end shopper journey, using a set of capabilities that deliver more relevant personalized experiences and optimize operations for sustained profitability. Using the industry-specific cloud solutions, retailers can build more targeted and relevant customer recommendations and notifications, expand their fulfillment options, simplify payment processing and benefit from comprehensive fraud protection.

Healthcare – The healthcare industry places a greater emphasis on improving patient’s experience, at the same time ensuring highest level of data security, protection and privacy. Further, the COVID – 19 pandemic has put the global healthcare system to test and highlighted some critical gaps. The healthcare industry needs cloud solutions that offer them capabilities to deliver automation and efficiency on high value work flows, and since they work with huge volume of data in terms of patients’ history – not only structured but also

unstructured – they need deep data analysis capabilities to turn insights into actions while maintaining stringent guidelines for data protection and security. With technology evolving so quickly, businesses need to be adaptable and scalable to stay ahead of the curve. Industry-specific cloud solutions empower businesses to overcome their challenges by embracing flexible and specialized industry solutions to support their growth and strategic transformation initiatives.

JUNE 2021 ENTERPRISE IT WORLD

SECURITY // MOBILE MALWARE TARGETING

18 ENTERPRISE IT WORLD JUNE 2021

MOBILE MALWARE TARGETING // SECURITY

A YEAR OF LOCKDOWNS SEES A SURGE IN MOBILE MALWARE TARGETING BANKING, BILLING AND COVID-19 VACCINES McAfee’s Advanced Threats Research team released its Mobile Threat Report 2021, which found hackers are using fake apps, Trojans and fraudulent messages to target consumers. Last year, McAfee revealed that hidden apps were the most active mobile threat facing consumers. But following a year of lockdowns and a surge in time spent online and on devices, fraudsters are capitalising on this with more approaches. With most of the world still anxious about COVID-19 and demand for vaccines high, McAfee’s research sheds light on how hackers are targeting these fears with bogus apps, text messages, and social media invitations. “As people increasingly spend more time online owing to the pandemic and staying connected on their mobile devices, hackers are cashing in to target unsuspecting consumers. With the dramatic increase in threats and cybercriminals exploiting mobile devices, our ongoing effort is to ensure that we protect what is of paramount importance to consumers – their personal data.” said Venkat Krishnapur, vice-president of engineering and managing director, McAfee Enterprise, India. “As fraudsters continue to experiment with newer methods and advanced

techniques to bypass security screening, we aim to assist consumers by guiding them to remain vigilant and raise awareness on the importance of safeguarding their data and personal devices.” Over the past year, the vaccine rollout has advanced at different rates across the globe, providing plenty of opportunities for hackers. McAfee Advanced Threat researchers found that hackers are hiding malware and malicious links inside fakes vaccination appointments and registration display ads. These have the potential to download malware onto a person’s device that displays unwanted ads, as well as activating accessibility features to give the hacker full device control, with the goal of stealing banking details and credentials. According to the research, some of these campaigns worryingly started as early as November last year, before any vaccines had officially been approved, while others continue to appear as countries roll out their vaccination programmes in the fight against COVID-19. “We’ve seen how the pandemic not only led to an increased dependence on mobile devices, but how it has prompted bad actors into developing new ways of tricking consumers and stealing their personal data. As well as these advanced forms

VENKAT KRISHNAPUR, VICE-PRESIDENT OF ENGINEERING AND MANAGING DIRECTOR, MCAFEE ENTERPRISE, INDIA

of malware and deceit, we’ve seen that hackers are also returning to billing scams, but using new tricks,” said Raj Samani, McAfee Fellow and Chief Scientist. “As consumers continue to carry out daily activities on-the-go, it is critical that they stay educated and proactive about protecting their personal data.” The latest McAfee Mobile Threat Report 2021 highlights the following mobile threat trends: n COVID-related malware: According to the McAfee COVID-19 Dashboard, more than 90%of all pandemic-related malware took the form of Trojans. McAfee researchers found evidence of an SMS worm targeting Indian consumers, forming one of the earliest vaccine fraud campaigns.Both SMS and WhatsApp messages encouraged users to download a vaccine app and once downloaded, malware sent itself to everyone in the user’s contact list via SMS or WhatsApp. The malware behind this is the same family that was involved in India’s ban on the Tik-Tok app last July. n Billing fraud malware that makes purchases behind the backs of consumers: McAfee researchers have also uncovered new information on mobile malware dubbed Etinu. Targeting users in Southwest Asia and the Middle East predominately, Etinu was found being distributed via Google Play, with more than 700K downloads before being detected and removed. Once an app harbouring this malware is installed via the Google Play Store, the malware steals incoming SMS messages using a Notification Listener function. It can then make purchases and sign up for premium services and subscriptions that get charged to the user’s account. n Hackers are using banking Trojans to target hundreds of financial institutions around the world: McAfee Mobile Security detected a 141% increase in Banking Trojan activity between Q3 and Q4 2020. Most Banking Trojans are distributed via mechanisms such as phishing SMS messages to avoid Google’s screening process. During its research, McAfee discovered Brazilian Remote Access Tool Android (BRATA) – a popular banking Trojan – that repeatedly managed to get onto the Google Play store and as a result, tricked thousands of users into downloads. JUNE 2021 ENTERPRISE IT WORLD

GUEST ARTICLE // NEW IT NEEDS

VIKAS BHONSLE CEOCRAYON SOFTWARE EXPERTS INDIA

3 TIPS TO APPLY WHILE ADAPTING TO NEW IT NEEDS

BY SANJAY@ACCENTINFOMEDIA.COM

What do we need the most today to keep our businesses relevant and growing? One standard answer to this will be – a location-agnostic IT infrastructure. The need for a location-agnostic, remote-work friendly workspace has resulted from the recent developments after the pandemic. HR and IT departments across organizations had to create a solid but flexible remote-work IT infrastructure overnight. If one thing the pandemic has taught us well is to be prepared for the worst. So whichever work model we choose to go with, it is evident that the nature of work must be more collaborative, increase productivity and ease communication within teams. The good news is, today, we have a plethora of SaaS and PaaS products to choose from, and the number is only multiplying. This also indicates that hybrid cloud and Multicloud IT consumption for enterprises have shot up. However, different organizations have their needs and challenges based on their size and the solutions they provide. Companies thus need to revise their IT requirements and draft measures to enable a remote workforce and embrace cloud solutions while focusing on security and cost management. Here are three tips on supporting the changing IT needs of companies: 1. Implement a modern workplace strategy The modern workplace is all about collaboration between employees. But creating an environment that supports team collaboration need not be any complex. However, all it needs is technology, changing human behavior and establishing a best-practices framework. There are many technologies available which can quickly speed up those processes to create a modern, collaborative 20 ENTERPRISE IT WORLD JUNE 2021

workplace. Ensure that the solutions selected are easy to use, cost-effective and work well with the top e-learning tools. 2. Guidance in rapid cloud adoption Any cloud environment, be it public, private, hybrid, or multi-cloud, essentially needs the organization to adapt while not compromising security and cost control quickly. However, this is not easy to achieve. An all-at-once move to the cloud is usually not the best option, but it is best to hire a team that specializes in cloud architecture, who can guide in assessing which workloads to migrate and how to do that according to best practices. Basically, to understand how to start small and plan big. 3. Staying optimized by design In reviewing the IT infrastructure of the enterprise, it is essential to have a critical eye on implementing quality control and securing cost optimization. The best way to do so is to monitor the overall IT estate, have clear insights on such investments, and follow the proper governance to best leverage them. As companies are becoming globally distributed, such optimizations are crucial to success in today’s changing market. It’s also vital that these optimizations are implemented alongside technical support with guaranteed SLAs to minimize any risks. Thus, there must be processes and structures in place to maintain maximum efficiency and utilization. It is beyond any doubt that today and going ahead, all companies and organizations will be using various services with various degrees of governance and oversight. Therefore, presuming Multicloud and hybrid cloud to be our collective reality for the foreseeable future, leading-edge execution and implementation skills will be of the most importance.

NEW IT NEEDS // GUEST ARTICLE

JUNE 2021 ENTERPRISE IT WORLD

SECURITY // FUTURE HOLD

The extraordinary value of digital communications has never been more apparent than during the past year. As COVID-19 swept the planet, businesses and individuals switched almost overnight to remote working, relying more than ever before on digital channels to stay productive, informed, connected, and entertained. For communication service providers (CSPs), responding to the enormous and rapid change in usage patterns was an overriding priority. At the same time, the cyber threat landscape intensified, as malicious actors capitalised on disruption to launch attacks on distributed workplaces. This meant provisioning had to be balanced with 22 ENTERPRISE IT WORLD JUNE 2021

maintaining security and resilience. Now, more than a year since the onset of the pandemic, CSPs are analysing the impact of the actions they took to meet surging demand and the broader range of locations they had to serve. They are adapting strategic investment plans to ongoing changes and identifying priorities for focus in the years ahead. At this critical point, A10 Networks has surveyed more than 1200 senior IT professionals, from a range of CSPs worldwide, to discover what lasting effects they are seeing on their subscribers and the enterprises they serve. The results reveal the extent to which “business-as-usual” is a thing of the past for global CSPs.

FUTURE HOLD // SECURITY

WHAT DOES THE FUTURE HOLD FOR THE COMMUNICATION SERVICE PROVIDERS KEEPING THE WORLD CONNECTED DURING COVID-19? Changes in demand: immediate, universal, and here to stay As billions turned to digital tools for news and to stay working productively, 99% of the service providers we surveyed saw a dramatic surge in demand, up by 55% on average. As a result, more than half of them scaled up infrastructure across their network, and 54% did so in specific high-demand locations. Faced with a much more distributed environment and a broader attack surface, 47% invested more heavily in security and 55% say this must be a priority for the future. This is at least partly because the majority of service providers believe there has been a longterm change in how and where their customers expect employees to work. Two-thirds said that their customers will continue to operate with employees working from home post-pandemic. Consequently, relationships with customers have changed – 56% say customers are now demanding more self-serve options such as online portals, while just over half are seeing increasing customer concern about the resilience of their service provider and how it can underpin business continuity. Certainly, awareness of the extent to which businesses and individuals rely on digital networks has grown exponentially in the past year, meaning service providers must focus on delivering highly reliable connectivity and minimising any disruptive downtime. This was reflected in the investment priorities listed among the surveyed

IT professionals: upgrading firewalls and security appliances, and adding DDoS protection and mitigation measures are all firmly in the roadmap for the coming year. Overall, 52% of respondents plan to increase security investments over the next three years. Enterprise customers face growing security challenges and are open to alternative providers as a result CSPs are seeing customers striving to adapt to an escalating threat environment and a distributed network. Our survey respondents reported that many are pursuing better endpoint security, updating BYOD policies, and rolling out multifactor authentication as they aim to mitigate growing cyberthreats. Enterprise customers are also asking more rigorous questions of their service providers, requiring end-to-end security service level agreements in more than half of cases. Traditional CSPs must step up to this challenge and ensure that they can offer the protection and assurance customers need, because there is strong evidence that clients are prepared to look outside the conventional telco supplier list in a bid to enhance security. Three in five IT professionals surveyed said that enterprise customers are splitting workloads and traffic between traditional telcos and non-telco cloud platform suppliers to ensure resiliency. Correspondingly, half said that customers are now expanding their RFP list to

SANJAI GANGADHARAN, REGIONAL DIRECTOR, SAARC, A10 NETWORKS

include non-telco providers – a sign that this is a long-term strategy. These changes to the customer purchasing strategy are significant and will see greater competition, with pressure on traditional telcos to offer more comprehensive services with uptime assurances that match rising customer demand. 5G and multi-cloud environments pose security concerns The pandemic coincided with the rollout of 5G networks and precipitated a rapid shift to the cloud, giving service providers several fronts on which to manage major change. They anticipate a range of security challenges as the 5G shift progresses with the top concern being maintaining a quality service and avoiding outages. One in five IT professionals said that unpredictable usage and changing traffic patterns were a top concern, while a similar number cited the growing threats of DDoS attacks on their now highly distributed network architecture. Avoiding service outages was also a prime concern around managing subscribers across multi-cloud environments, together with compliance issues and ensuring a consistent subscriber experience. It is evident from the concerns and priorities revealed by our research that service providers have customer experience and service resilience firmly at the top of their to-do list as customer expectations, their purchasing strategies and the network environment undergo pandemicaccelerated change. A thread running through many responses was the threat posed by DDoS attacks, with almost half of service providers saying investment in DDoS mitigation across the network infrastructure was a priority and the same number saying it is the top additional capability needed to protect against attacks that threaten network availability. As service providers continue responding to the dramatic and widespread impacts of the pandemic, they will need to defend against nontelco competitors and deliver high availability and security assurance. Maximum uptime and data protection are paramount in the prevailing remote work environment, meaning investment in these areas will pay dividends. With a resurgence in DDoS attacks in the second half of 2020 – more than 12.5 million DDoS weapons were tracked by A10 researchers – this must be a critical area of focus. JUNE 2021 ENTERPRISE IT WORLD 23

INTERVIEW // HPE

BY SANJAY@ACCENTINFOMEDIA.COM

What is your sense of market sentiment now? In addition to dealing with the global health crisis, there were many ways that society has had to act in response to the challenge of Covid-19. Examples include: Rapid vaccine development, better awareness of infectious disease mitigation, and in the case of business, product targeting and streamlining transactions that will forever change how we go-to-market. This also meant that most organizations were looking at digital transformation to react quickly to meet opportunities to support and grow their businesses. And so across the board, every organization has recognized the need for digital transformation – including government, large corporations across different verticals, growing enterprises and start-up businesses. Today, while every organization understands the need for digital transformation, the sweet spot for meaningful change is at the intersection of data, cloud, and AI. However, as the volume of data increases, so does the threat to that data. It also leads to an increase in demands to utilize data, and greater requirement for more data infrastructure everywhere. As a result, IT organizations have reached the point where the complexity to manage it all creates risk and comes at a cost to innovation and time-to-market. To transform, enterprises need to fundamentally change how they manage their data and infrastructure. This can be achieved through autonomous operations, self-service, policybased automation, and mobilization from edge-to-cloud across the lifecycle of data. While, this changes everything for storage, the storage complexity continues which is the roadblock to innovation. Hence, there is a need to bring the cloud operational experience to on-premises environments. Which are the technologies driving market growth and why? Data helps drive better and faster decisions, which are required to empower any organization. However, more data means more complexity. By offering on-demand access, resource elasticity, and charges for services based on actual usage, cloud has set the standard for agility. Hence, enterprises look for the cloud experience for all their applications and all their data wherever it resides. And this is where AI comes in, as it also holds the potential to put data infrastructure on auto-pilot and make IT invisible. Additionally, AI can predict and prevent problems before they occur. As data, cloud, and AI are creating a paradigm shift in data infrastructure, our new paradigm for data infrastructure should include an approach 24 ENTERPRISE IT WORLD JUNE 2021

K A M A L

K A S H Y A P

Director of Storage Business Unit, HPE India

Today, while every organization understands the need for digital transformation,

the sweet spot for meaningful change is at the intersection of data, cloud, and AI. Unified DataOps is HPE’s vision for a new data experience that integrates data-centric policies, cloud-native control, and AI-driven insights. that is cloud-native by design, purpose-built for cloud operations and consumption from edge to cloud. Which are the vertical markets driving growth? The growth of data and its usage is universally witnessed across all vertical markets. However, the key driver is how is data used and harnessed, and this is where we see some variations across verticals. For instance, in the public sector space, the focus on digital agenda means that many public services are now becoming data- and digital-enabled. We are seeing this translate to an increase in data creation and utilization. It is also

empowering data innovations and bringing in outcomes that help the citizens of the country. Driven by the pandemic, there has been an unprecedented growth of digital payments and banking services. These are driving the creation of more data and the need to simplify data infrastructure and integrate data management. Additionally, an important aspect for this segment is the need to secure and protect data. We are also witnessing a significant demand for storage solutions from the manufacturing and telecom sectors. Briefly tell us about HPE’s leadership in enterprise data storage industry including its innovations?

HPE // INTERVIEW

WE WERE THE FIRST TO RECOGNIZE THE NEED TO DELIVER A UNIFIED AND CONSISTENT CLOUD EXPERIENCE – HPE Hewlett Packard Enterprise (HPE) recently unveiled a data services platform (available through HPE GreenLake) that embodies its Unified DataOps vision for a new data experience by bringing a cloud operations model to wherever data resides and unifying data operations. We talked to Mr. Kamal Kashyap, Director of Storage Business Unit, HPE India on his perspective on data storage industry and how HPE is redefining it through its new data services platform In the enterprise storage space, HPE has always been an innovation leader. We have helped organizations across all major verticals to power their mission-critical applications. In India, the majority of organizations in verticals such as manufacturing, automotive, oil & gas, banking, and telecom use HPE compute and storage infrastructure for their mission critical and business critical environments. We have continuously raised the bar and have set the standard for performance, reliability and we have set the pace in customer experience with the industry-leading AIOps (HPE InfoSight). We have also set the standard for reliability and a market-leading dHCI solution. Moreover, we have led the way with storage as a service with several customers across the country choosing to adopt the HPE GreenLake consumption model for HPE solutions. Last year, we announced advancements to HPE Primera and HPE Nimble Storage, including an AI-driven, self-healing and self-optimized system that delivers real-time autonomous operations. These advancements are part of a comprehensive update to the Intelligent Data Platform that

provides customers with an AI-driven, built for cloud, as-a-service offering that results in unmatched application availability and performance, agility, and automation We recognise the changing needs of our customers and are making a transformative pivot from being a leader in enterprise storage to becoming the leader in data management. Recently, HPE unveiled a data services platform that delivers on our Unified DataOps vision for a new data experience that brings a cloud operations model to wherever data resides and unifies data operations. Elaborate on the data services platform of HPE Unified DataOps vision? For organizations, the new imperative needs to shift from managing storage to unleashing data. They need to unlock their data by streamlining access to the data innovators, developers, and analysts. These can create value from data, protect the data from threats and disruptions, and mobilize the data by accelerating the data and freeing it across every cloud. To make this happen, requires

a new vision, which is to break down the silos and complexity to accelerate data-driven transformation. We call this vision Unified DataOps. Unified DataOps is HPE’s vision for a new data experience that integrates data-centric policies, cloud-native control, and AI-driven insights. It eliminates the silos and complexity of data management and infrastructure. It also drives operational agility across edge-to-cloud, minimizes business risk, and accelerates data-driven innovation. The data services platform delivers on HPE’s Unified DataOps vision, and is available through HPE GreenLake. It consists of three new innovations that simplify data operations from edge to cloud. These include: Data Services Cloud Console – A cloud console that delivers cloud operational agility and unified data operations as a service. It is designed to deliver a broad collection of cloud data services, and is based on proven, secure, cloud-native technology that underpins Aruba Central. Cloud data services – A suite of software subscription services that radically simplify and automate global infrastructure management at scale. HPE Alletra – A new portfolio of cloudnative data infrastructure that powers data edge-to-cloud. It is managed natively by the Data Services Cloud Console, and features a portfolio of workload-optimized systems consisting of All-NVMe HPE Alletra 9000 and 6000 systems to deliver architectural flexibility to run any application without compromise. What is your value proposition of data services platform through HPE GreenLake? HPE’s vision is to be edge-to-cloud platform as-aservice company with HPE GreenLake being the key to delivering cloud experience. We were the first to recognize the need to deliver a unified and consistent cloud experience, from edge to cloud, with HPE GreenLake. Our recent announcement builds on this strategy, and enables organisations to break down silos and leverage data, wherever it resides, with unified data operations. With this announcement we are advancing HPE GreenLake with the as a services transformation of the HPE storage business to a software-defined cloud date services business overall. For our customers this translates to cloud operational and ownership experience that unleashes their agility their data and their innovation.

To access the complete article log on to: www.enterpriseitworld.com JUNE 2021 ENTERPRISE IT WORLD 25

INTERVIEW // VEEAM

What is the enterprise technology market trend - specially from India perspective? Shiva: The APJ market is a great place to drive business in the context of companies and their investment strategies. If we look at the APJ market, Veeam is growing 3.5 times the market pace in the APJ region, based on the most data from recent IDC Semi-Annual Software Tracker for Data Replication & Protection 2H’20. This is very significant for India as well. The other trend we can start to see is subscription consumption. A lot of our business in the India region itself is driven by a shift from perpetual traditional models to more subscription-based technologies. With our new innovations in the data protection space, we are heading with a strategy that is aligned to the Indian market. A market that is rich in innovation and the usage of technology.

BY SANJAY@ACCENTINFOMEDIA.COM

Anthony: The market has weathered the storm and has come out well. We talked about digital acceleration, which was very prevalent off the back of the pandemic last year. What has been observed is that the technology that is being used has increased business for the company to a great extent. There has been more awareness for certain technologies, but also threats as well. We understand by this that people who are working from home are aware of the ransomware and now more than ever they know that they need to protect their data as it grows. Digital transformation has become a trend and is a necessity for all organizations, and this time because of this pandemic it is accelerating very quickly. What is your observation from Veeam perspective? Shiva: When we talk about COVID-19’s impact in technology, we have seen an acceleration in adoption of Veeam solutions as compared to how it was before. Companies earlier believed that their employees should have access to data and that technology should be company’s primary focus, however as the pandemic continues to impact businesses globally, companies have accelerated their digital transformation on the premise that the pandemic is here to stay and that now they need to grow their business grow. Veeam along with Vanson Bourne recently released Veeam Data Protection Report 2021, as per the report COVID-19 has had an extraordinary effect on Digital Transformation (DX) efforts of organizations with almost two thirds 64% of Indian organizations accelerating their DX initiatives. Now as businesses grow and mature, the ability to have or be able to have confidence in backing up or protecting the data you have 26 ENTERPRISE IT WORLD JUNE 2021

is extremely relevant with remote working. The workplace in itself has been decentralized as a result of the pandemic, which puts high pressure on: a) digital transformation journey of a customer, and b) protection of the customer’s data. In early stages of the pandemic, people were making sure that they were driving their business, however now businesses are in a highly competitive space, they are trying to attack, attract and retain their customer base and for that they need to transform the way in which they engage with their customers. With digital transformation, the need to introduce new products is on the rise. Our main strategy is to protect the overload of data and give our customers the confidence to release new products into the marketplace and become more competitive, whether it be B2B or B2C. Due to the pandemic, people have been working from home so the challenges like ransomware, cybersecurity and availability are on a rise. How do you ensure data protection and what are your plans to ensure data availability and security for the organizations? Anthony: If you look at our releases over the past couple of years, the focus on ransomware has always been strong but what we decided to do is leverage objects towards supportability and through object storage. We have tried to leverage the immutability features within the object storage platforms, which ensures that when a backup is taken, it is placed in a location that is going to be immutable, and therefore protecting that landing zone or the place at risk from that malicious attack. The technology solutions that we have released recently are focused on ransomware. In fact in Feb 2021 we released v11 with an additional 200 new and powerful backup, cloud, DR, security and automation enhancements. It is by far the most advanced data protection solution for Cloud, virtual, SaaS, Kubernetes and physical workloads. Therefore, from the technology point of view it is very important to understand what the market wants and how they react to these new threats and trends in the market. The best way to protect against these threats is to follow the 3-2-1 rule of backup in terms of getting two copies of your data, one off-site. However now we are adding a few zeros to the end of that rule to make sure that you have immutable copies that can also be validated and tested. This is a very big move in the field of technology. What is your focus on reskilling the people? Shiva: The skilling component is what we pride

SHIVA PILLAY Vice President – Asia Pacific and Japan, Veeam

“If you think about disaster recovery, the complexity of some

of our competitive solutions is what causes a lot of the challenges.”

ourselves of as a company. We are not massive, we are not a service providing organization, we have a simple, reliable, flexible product and it works. If you think about disaster recovery, the complexity of some of our competitive solutions is what causes a lot of the challenges. The other component is ways around creating some levels of automation which simplifies organization’s DX processes. In case a disaster happens leaving the whole task on a couple of human beings could also be like a key man failure. Anthony: The key part to that is education. Education, in terms of modern data platforms, how your software works and making sure that in the case of a situation, if a senior or a lead person is not available, either you write the process down or automate them. One needs to have the ability to do that. What Veeam has been able to do as a technology platform, is looking at ways to improve our APIs, our PowerShell, our automation ability, so that our customers can better leverage that to automate recovery. Now, that is still

VEEAM // INTERVIEW

VEEAM FOCUSSES ON PROTECTING THE OVERLOAD OF DATA The COVID-19 Pandemic has significantly affected the growth of the market, offline as well as online. We try to understand its impact on digital transformation, cybersecurity, data protection through our conversation with Veeam’s Senior Vice President – Asia Pacific and Japan, Shiva Pillay and their Senior Global Technologist, Anthony Spiteri. not 100% there, because you still do need people to hit the switch, and press the button and do the DIR. But more and more, what we have seen is that customers are consuming us once they have installed the platform, they are then doing automatic recovery testing. Veeam has a feature in the backup and replication product for years which is called Veeam DataLabs. It allows you to verify and validate a backup on an occasion and it automatically builds the application up in a sandbox which lets you test it. Once the button is pressed, you can then transfer the data into production. This technology is built in but as mentioned before the future is based on automation and as a company we are trying to help our customers get over these hurdles. With regards to the partner’s piece, we have what is called the Veeam Accredited Services Program. Over here an investment is made to help them to scale up the skills and we help subsidize their ability to pick up those particular skills. This is so that they can better serve their customers. With changing needs and work, different kinds of deployments can be looked into. By this we are not only taking care of the customers but also with our partner and alliances ecosystem to make them more effective.

Does Veeam have any training program certification? How are you positioned on the front seat? Shiva: We have a training program, we have an accreditation program.To better support partners and increase partner engagement as well as encourage focused products and solutions adoption, Veeam offers a variety of network programs that allows ease of access and cater to all our partner needs. This includes: • Veeam Technology Alliance Program (VTAP): Designed to drive higher market share and profitability for our alliance partners through joint development efforts and strategic activities that increase industry awareness and sales. • Veeam ProPartner Network: Allows our global ecosystem of partners to work directly and indirectly with one another and is a means of allowing them to stay connected with our global community and have access to customized programs, tools, and resources. Veeam Accredited Service Partner (VASP): Enables partners to differentiate their offerings and achieve value realization to drive customer success Veeam’s accreditation and constant training programs are designed at working with partners

ANTHONY SPITERI Senior Global Technologist, Veeam

“What Veeam has been able to do as a technology platform, is looking at ways to improve our APIs, our

PowerShell, our automation ability, so that our customers can better leverage that to automate recovery.”

and upskilling them in technology areas like backup, data management and Kubernetes. It’s a combination of acquiring We have Veeam’s services professionals, we have a ton of accreditation, and we are quite aggressive in how we work with our partners and make sure that we are getting our partners accredited. Veeam does not have a very heavy services footprint and that heavy services footprint comes with the complexity of some technology. I would say it is probably from the simplicity of the product. We do have training and education available, we continue to make investments in training programs across geographies, we are working more and more to make sure India is well represented. To access the complete article log on to: www.enterpriseitworld.com JUNE 2021 ENTERPRISE IT WORLD 27

INTERVIEW // TATA TELE

BY SANJAY@ACCENTINFOMEDIA.COM

What is your overall service portfolio and key product offerings? Tata Tele Business Services (TTBS), as India’s leading technology enabler, powers digital transformation for businesses with its comprehensive portfolio of digital, cloud solutions. We encourage enterprises to develop better digital capabilities, build resilience and operational efficiencies across their value chain to make them future ready. TTBS has an extensive, high quality and robust wireline network and offers largest portfolio of solutions and services involving Cloud & SaaS, Collaboration, Connectivity, IoT, Marketing & Security. The company has expertise in both the digital and the connectivity space and this enables us to take end-to-end ownership of the entire solution, be it devices, applications, or connectivity. These solutions are an amalgamation of unique features that appropriately address the security aspects arising out of a distributed and remote working environment and enable enterprises to maintain business continuity while serving their customers with utmost efficiency. For the last two decades, our deep customer engagements have helped us to develop products and solutions that would enable them to compete and win in their respective business segments. This is reflected in our product innovations that have been widely recognized in the industry. Be it Ultra Lola for the broking segment or SIP Channel on Demand for marketing & service use cases or SmartOfficeTM, which is literally an office in a box; we always believed in garnering our customer’s trust based on executing customer first initiatives. We cover a wide range of industry segments including IT/ITES, BFSI, Media, Services, Manufacturing, Logistics, E-commerce, Healthcare etc. We also pay very close attention to the requirements of Start-ups. How do you see the current progress in digitalization pace of the Indian enterprises? What is your prime strategy to help your customers grow from traditional to digital? The ‘new normal’ created as a result of the pandemic, has become a tipping point for the digitally enabled environments and workplace transformation. Enterprises that have had invested in digitising their ecosystem earlier have been able to adapt to this contemporary disruptive business environment with ease. The switch to hybrid and remote working has catalysed the digital enablement of business environments. Thus, it has given complete swing to business continuity plan by forcing all to set up access for employees at various points ie WFH / remote access. Also, regulatory and security is crucial while we plan 28 ENTERPRISE IT WORLD JUNE 2021

V I S H A L

R A L L Y

Senior Vice-President, Product & Marketing, Tata Teleservices.

For the last two decades, our deep customer engagements have helped us to develop products and solutions that would enable them to compete and win in their respective business segments.

business continuity for new normal. Enterprise applications such as CRM, analytics, retail, voice and data etc. are transitioning rapidly to cloud to build in resilience and enable the workforce to collaborate in a more secure and meaningful manner. We have a progressive approach of partnering with enterprises to chart their digital growth strategy as a technology enabler/subject matter expert. Enterprises need advanced solutions that are scalable, easy to deploy, and are available in an asset/capex light model. We have also been hosting various consultative sessions with the MSMEs and our Channel partners, demonstrating how to mitigate post-pandemic challenges by accessing cloud and digital services from various access points without compromising on security,

efficiency and productivity. What’s the overall contribution of TTBS in the segments such as cloud, AI and IoT applications? IoT, AI and Cloud along with security overlay, being scalable solutions have witnessed a massive boost, driven by new use cases to accelerate automation of processes and systems, and reduce human interactions for long term benefits of the enterprises. These technologies give enterprises the ability to develop new business models which offers endless benefits such as improved real-time interaction with customers, accurate insights, better inventory management, higher employee productivity, better resource allocation, effective forecasting resulting in more efficient business

TATA TELE // INTERVIEW

WE HAVE A PROGRESSIVE APPROACH OF PARTNERING WITH ENTERPRISES TO CHART THEIR DIGITAL GROWTH STRATEGY decisions. TTBS has an IoT practice focused on Location Based Services (LBS) like Fleet Management, Asset Tracking, Workforce Tracking, Fuel Monitoring, among others. We believe the IoT market will grow exponentially, and we will continue to strengthen our IoT services as per our customers’ requirements. We have also expanded our portfolio of Cloud services – cloud security, application, and infrastructure solutions to address the increasing customer demand during the pandemic. Our highly flexible and scalable cloud communication suite – Smartflo, has been innovatively designed to boost business communication on cloud and support their hybrid work force working from office and remote locations. It allows uninterrupted connectivity between all stakeholders, internally within employees and externally with customers and vendors across platforms and touchpoints. Since data analytics is going to be a major draw for digital enterprises to enhance business intelligence, cloud’s strategic support in scaling small business gives them a rationale to leverage this technology. How the cloud- telephony segment is evolving as per the changing business circumstances in India? As businesses are getting digitally agile, cloud is becoming the backbone of their modernization strategy as it enables the businesses to strengthen their engagement with customers through seamless communication -anytime and anywhere with huge improvements in their RoI. As per Gartner, the cloud communication market is

estimated to grow 18% in 2021 as telephony investment priorities shift to cloud. Major benefit of choosing a cloud telephony service is its native digitalness. Since all cloud solutions are inherently designed for a digital or hybrid environment, they are well-equipped to deal with the growing overlap between digital technology and enterprise operations. Advanced cloud telephony solutions like Smartflo, enhances seamless connectivity between all stakeholders and drives higher productivity by eliminating all the hassles and bottlenecks associated with legacy systems, be it frequent system downtime or missed calls/ leads. All your communication operations can also be scaled up or down, as per your current business need, on a cloud telephony framework, while there are no major infrastructural changes required to migrate onto a cloud-based platform. This ensures that your people are safe, and your business continues to function without a hitch – at a fraction of the costs associated with legacy PBX telephony systems. Besides this, with a preconfigured unified threat management system, cloud telephony solutions also offer more robust security to your business data. How is Smartflo poised to help enterprises in their cloud communication? Smartflo is an award- winning, futuristic cloud communication suite that offers sophisticated convergence of digital connectivity, business intelligence and productivity. It enables businesses to strengthen engagement with customers

through seamless communication, anytime and anywhere. It allows business minds to go farther from their cubicles, to work better from anywhere they choose to. Smartflo’s highly flexible suite of cloud communication solutions optimize connectivity, helps build operational resilience and enables businesses to deliver better customer experiences across channels. Smartflo truly defines our vision of product innovation that empowers enterprises to Do Big. The setup is quick with zero installation charges with no capex investment. Smartflo comes with an uptime guarantee of 99.5% backed by TTBS 24X7 managed service capabilities and trust, ensuring uninterrupted business continuity. TTBS has seen a strong customer interest for Smartflo solutions across industry verticals like BFSI, IT/ITES, Manufacturing, Education, Fintech, Logistics and E-commerce. These solutions appeal equally to a startup as to any small and large enterprise that requires a multi-functional, multi-modal, economical yet technologically advanced cloud communication suite. Smartflo suite of solutions combine an uninterrupted flow of business communication with intelligent call routing and monitoring. It also offers on-demand scalability, which allows businesses to adapt quickly to changing business conditions. Smartflo comes with enterprise-grade security and reliability. How do you see the hybrid-work culture model accelerating the adoption of Unified communication ecosystem? Enterprises have lately realised the efficiency that the hybrid model offers in terms of productivity and business operations besides cost saving benefits. The companies that are moving fast of the digital trajectory are more confident in tackling the workforce disruption and implementing the optimum level of collaboration and seamless connectivity. Enterprises are now leaning towards a common platform to control and monitor the overall dynamics of digital collaboration within the organization, and externally with the stakeholders, as well. Digital transformation has successfully created an environment of synchronized communication where accessibility of data at different levels is much easier and faster. The pandemic has accelerated the digital transformation and evolved the newer ways of enterprise communication. Continuous connectivity and seamless collaboration have become two key elements for result driven output. To access the complete article log on to: www.enterpriseitworld.com JUNE 2021 ENTERPRISE IT WORLD 29

THE STUFF // PRODUCTS & SERVICES

CIO TOYS

B Y S A N J AY @ A C C E N T I N FO M E D I A . C O M

POLY VOYAGER FOCUS UC

The product we have our hands on is from the house of Poly (erstwhile Polycom & Plantronics), Poly Voyager Focus UC – Stereo Bluetooth Headset. A device not only meant for conferences or meetings, but it’s a wholesome package with some great stereo audio output, high-quality noise cancellation, a mic, with equally great Bluetooth connectivity. Considering you might be working from home, some café, or even your office, you are bound to be facing noises all over the place. With the Voyager Focus UC, it will certainly be the right pick with its ability to filter the unwanted background noise, promoting user’s voice. When it’s time for your favourite movie or music, it delivers rich bass, with crisp highs, and some natural mid-tones. A headset designed for long extended working hours, for long-wearing comfort (for your ears). The Voyager Focus UC comes with a USB-powered cable that can be plugged into a PC, or any USB charger. One can also plug a micro USB cable directly into the headset. Features: l Get great sound and block out noise l Connect to your devices and applications with ease

Use smart control of mute Enjoy music in stereo with automatic controls l Customize settings to make it yours An ideal device that can be connected/paired to most generic devices such as Smartphones, Tablets and Music Players, etc. l l

VERDICT! Comfort: Poly Voyager Focus UC – Stereo Bluetooth Headset with its amazing sound quality is a great buy if you normally carry around both a Bluetooth headset for conversation and a pair of headphones for music or movies.\ Voyager’s superior and holistic design for the comfort factor makes it a great pick Sound Quality and Performance: Poly, Voyager Focus UC delivers some great audio sounds without missing out on the noise cancelling part. Design: The Voyager Focus UC is not that appealing though, yet it boasts of a formidable design. Price: INR 15,000 Where to buy: https://www.poly. com/in/en/products/headsets/ voyager/voyager-focus-uc

30 ENTERPRISE IT WORLD JUNE 2021

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