Student Outcomes BSB20120 Certificate II in Workplace Skills is in the Management and Commerce Field of Education. Graduates in the field of Management and Commerce (Certificate II) are most often employed as:
23.2%
9.8%
Labourers
Technicians & Trade Workers
Satisfied with Training
88.4
Why study with us?
93.4
93.4% of surveyed VET* students who completed a qualification at Community College Northern Inland in 2021 reported they were satisfied with the quality of their training.
Reported Satisfaction score is 4.5% above the performance average of all surveyed Smart and Skilled training providers (Australia-wide).
81.8
81.8% of surveyed VET* students who completed a qualification at Community College Northern Inland in 2021 reported they achieved at least one employment benefit.
Reported Achieved at least 1 employment benefit score is 3.8% above the performance average of all surveyed Smart and Skilled training providers (Australia-wide). * Vocational Education and Training. Statistics supplied by the National Centre for Vocational Education Research (NCVER).
*Percentage of graduates who said they were satisfied with the training they received.
Improved Work Status *Percentage of graduates who started/expanded a business or who have a new job, higher skilled work, a promotion or higher pay.
48.2
* Statistics supplied by the National Centre for Vocational Education Research (NCVER).
COMMUNITY COLLEGE NORTHERN INLAND INC. RTO 90027
BARRABA | BINGARA | GUNNEDAH | INVERELL MOREE | NARRABRI | WARIALDA
Call 1800 952 264 ccni.nsw.edu.au F5_BSB20120_Workplace Skills Brochure_V2_15112023
BSB20120
Certificate II in Workplace Skills Community College Northern Inland
BSB20120 Certificate II in Workplace Skills This qualification will prepare you to work in a variety of entry-level Business Services job roles. This is a very practical course where student learning is supported by engagement with local industry. Learn basic skills and knowledge including communication, teamwork, time management, customer service, digital technologies, and workplace safety. The BSB20120 Certificate II in Workplace Skills is an entry level qualification which reflects the day-to-day skills used in businesses across different industries and sectors. This qualification is suited to individuals who have not yet entered the workforce, and are developing the necessary skills in preparation for work. At this level, workers carry out a range of basic procedural, clerical, administrative or operational tasks that require selfmanagement and technology skills. Individuals in these roles generally work under direct supervision. The BSB20120 Certificate II in Workplace Skills can lead to a career as a: • Office Assistant. The BSB20120 Certificate II in Workplace Skills is a nationally recognised training qualification delivered by our industry experienced and qualified trainers.
Schedule
Fee Information
This course may be available in the following ways: • In-Campus classes • As a traineeship: — Full or part-time employment — School-based • As part of school studies: — NESA - Year 11 towards HSC.
This training is subsidised by the NSW Government. Fully subsidised training may be available for eligible students. For more information about fees or funding contact your local campus to discuss your eligibility.
Contact your local campus for information about course schedules.
Work Placement This qualification does not contain a work placement component however the College recommends students gain experience in the work place or as a volunteer to develop the practical skills to the theory units.
Entry Requirements There are no formal prerequisites or entry requirements for this qualification, however students will require language, literacy and numeracy (LLN) skills to meet industry requirements. Student's LLN skills will be assessed at a scheduled pre-enrolment interview. Students who require additional LLN support to successfully undertake the study program may be given assistance at a local level.
Assessments and Course Completion Students will be assessed using a mix of written knowledge assessments and practical skills demonstrations in class. A 'competent' outcome in all assessments is required for the qualification to be issued.
Course Resources Students will be provided with access to learner guides and handouts for each unit of study as part of the course fee. Free access to College computers is available by booking with the Campus Coordinator.
Centrelink Course Approval This course is Centrelink approved for eligible participants.
How To Enrol Places in this course are subject to availability. For course schedules and commencement dates, visit our website and search for the course by name. Apply online or contact your local campus to complete the enrolment process. Our Coordinators are here to help you plan your studies, answer any questions about the course you've chosen, and assist with your enrolment. Please note: The information in this brochure is intended as a general guide and does not fully inform students of qualification details, eligibility criteria or college policies. For full information please refer to the Course Information Pack available by contacting your local campus or by visiting the course information page on our website. For more information on College policies contact your local campus or visit ccni.nsw.edu.au/policies.
Learner Portal Students who enrol with the College are automatically given access to their own Learner Portal. The portal is a website where students will access course learning material, complete assessments, and interact with the College.