University of Pennsylvania Proud Penn Parents Guide

About This Guide

CollegiateParent has published this guide in partnership with the University of Pennsylvania. Our goal is to share helpful, timely information about your student’s college experience and connect you to relevant campus and community resources.

Please refer to the school’s website and contact information below for updated information in the guide or with questions about its contents. CollegiateParent is not responsible for omissions or errors. This publication was made possible by the businesses and professionals contained within it. The presence of university/college logos and marks in the guide does not mean that the publisher or school endorses the products or services offered by the advertisers.

©2023 CollegiateParent. All rights reserved.

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For more information, please contact:

Office of Parent Outreach and Development/Penn Parents 2929 Walnut Street, Suite 300 Philadelphia, PA  19104

Л ( 215) 746-4646

ƍ ppparent@dev.upenn.edu

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1 Welcome

Welcome to Penn!

The Penn Parents team would like to welcome you and your family to the University of Pennsylvania.

Dear Parents and Families,

Welcome to the University of Pennsylvania!

You are important members of this community, and we want to help you support your child’s success as a Penn student from Orientation through Commencement. We provide tools to enable you to develop your own unique relationship with the University as a Penn parent. The college years are a time characterized by discovery as well as moments of challenge, and we want you to feel confident you’re joining a community of caring and experienced faculty, administrators, staff, and other parents who are eager to support you in this journey.

Building a relationship with the University will enrich your experience as a Penn parent, and there are many ways to engage — newsletters, events for families, webinars, and much more. Our office looks forward to helping you and your student over the next four years at Penn.

Congratulations!

The Parent Outreach & Development Team

About the Office of Parent Outreach and Development

Our Mission

The Office of Parent Outreach and Development, known as Penn Parents, is the central resource for connecting undergraduate parents and families to the University. Through communications, events, volunteer opportunities, and The Penn Fund, the Penn Parents team is committed to building relationships and creating avenues for parents to feel informed, connected, and uniquely involved in the life of the University and its advancement.

Involvement Opportunities

We believe providing an opportunity for parents to become involved is the cornerstone of building lasting relationships. Penn Parents offers a myriad of ways for parents to stay connected and engaged in life at the University.

Communications and Outreach

Penn Parents utilizes several modes of communication to keep parents informed: The Parents Magazine is sent home to families once a semester and provides a glimpse into life at Penn.

The Penn Parents E-Newsletters are sent to parents via email to provide information that you can use to support your student at Penn. E-Newsletters contain information about programs, events, and resources on campus.

Penn Parents Webinars provide parents with the opportunity to connect with representatives from featured departments on campus to learn more about programs and opportunities available to Penn students.

Penn News for Parents is sent weekly from the Office of University Communications. Penn News for Parents shows a cross section of Penn ranging from scientific research and human-interest profiles to fun activities and Penn coverage in the news media.

We encourage Penn Families to like and follow us on Facebook and Instagram: @PennParents.

We also invite parents to utilize our website, pennparents.upenn.edu , to stay connected.

Events

We encourage parents to attend events held virtually and regionally when possible. Additionally, large-scale annual events such as Family Weekend, Homecoming, and Commencement will be listed on the academic calendar each year. We hope to meet you at an event soon!

Welcome to Penn Receptions provide new students and parents with the opportunity to meet current Penn parents, students, and University representatives virtually or in their home regions throughout the summer before the fall semester.

New Student Orientation/New Parent and Family Orientation traditionally takes place during Move-In and provides parents and families with an introduction to the University.

Family Weekend traditionally takes place during the fall semester and provides parents and families with an opportunity to visit campus and their Penn student while experiencing the rich academic and cocurricular life their child enjoys at Penn.

Regional and International Events are held throughout the academic year and give parents the opportunity to hear from some of the University’s esteemed scholars and senior leaders.

Support The Penn Fund

The Penn Fund supports undergraduate education by creating unique opportunities for students and enhancing programs across campus. Each year thousands of parents, grandparents, and friends help shape the Penn experience with their unrestricted gifts. Your gift, no matter the size, directly supports programs and initiatives that enhance your student’s Penn experience. To make a gift online or to learn more about The Penn Fund, please visit pennparents.upenn.edu/giving or contact our office via email at ppparent@dev.upenn.edu .

Volunteer Opportunities

There are many ways for parents to be engaged in the life of the University.

Here are some ways that you can get started:

z Peer Outreach Program: Parent volunteers reach out to new families to welcome them to Penn and offer assistance while families orient themselves with the University.

z Regional Events: Parent volunteers may host virtual and regional events for parents to engage with fellow Penn families and University representatives.

z Welcome Receptions: Parent volunteers may host or participate in virtual and regional events that welcome new students and their families to Penn.

z On-Campus Events: Parent volunteers are invited to assist with staffing the Penn Parents table at on-campus events, including Quaker Days, New Student and Family Orientation, and Family Weekend.

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Parents, Students, and the University

Building a Partnership for Success

We are committed to partnering with you as you support your Penn student. Your student is embarking upon their academic career and student life as an independent adult. For many parents, this is uncharted territory. Therefore, our University partners created the following insights about this exciting transition.

Understanding the Transition to College

Presented by Wellness at Penn

The transition to college is a time of excitement in the life of your child. University life can present new challenges, along with increased autonomy, exploration, and relationship-building. For most families, excitement about the transition also brings feelings of ambivalence and concern.

Staying informed may help you take proactive steps. Wellness at Penn’s Student Health and Counseling team offers extensive services for students on campus. Counseling staff is also available to consult with parents.

How to Best Support Your Student Stay in Touch

Even though your student may express the need to be independent, they still need to know that you are available to talk. Discuss with them a reasonable plan for you to stay in touch on a regular basis whether it is through texting, emails, or phone calls.

Allow Space

Let your student set the priorities for some conversations. Ask open-ended questions and give them room to air concerns, share successes, or just simply talk. If you intend on visiting, plan in advance so the time that you have is meaningful.

Discuss Expectations

Set up some time to talk to your student about expectations, e.g., frequency of communication, money matters, and so on. Negotiate a realistic plan.

Be Realistic About College Life

College life is quite hectic, and most students find their time packed with academic and social obligations. Take the time to remind your student to take care of themselves physically and emotionally as well as academically. A balanced life that includes work, play, and rest is essential to a healthy student.

Pick Your Battles

Conflicts are a part of the parent-student relationship, particularly as your student develops more independence at school. However, you may want to prioritize what is really important to you and decide which issues you are willing to let go.

Encourage Your Student to Make Use of Penn Resources

Penn offers numerous resources to enhance your student’s experience while in college. (See the Penn Resources section at the back of this guide.) Penn is a big place, but you can help your student by suggesting various resources when you think it is appropriate.

FERPA

Federal law, the Family Educational Rights and Privacy Act (FERPA), protects the privacy of student educational records — which broadly includes information maintained by Penn that identifies a student. Students should be aware of their rights under FERPA, and faculty and staff should be aware of and follow their obligations under FERPA.

The University’s policy regarding disclosure of student information to parents is based both upon legal requirements and the University’s philosophy that students should be treated as adults. The University generally will not share personally identifiable information (other than directory information) from a student’s education records with third parties, including parents or guardians, without student consent, except in limited circumstances where such disclosure is

permitted under FERPA and where the University determines in its discretion that disclosure is appropriate.

Disclosure is permitted:

z In connection with an emergency if knowledge of the information is necessary to protect the health or safety of the student or other individuals.

z If a student is a dependent within the meaning of Section 152 of the Internal Revenue Code of 1954 and the parent or legal guardian has submitted a written affirmation of guardianship.

z If a student is under the age of 21, information regarding the student’s violation of any University policy governing the use or possession of alcohol or drugs when certain circumstances are present.

z In other limited circumstances, as allowed under FERPA and its implementing regulations, as they may be amended.

In cases involving a health or safety emergency or a violation of a University policy regarding the use or possession of alcohol or drugs, a decision to notify parents or guardians about information contained in an education record — and the actual communications to the parents or guardians — will be made by the Office of the Vice Provost for University Life or another senior student affairs officer, and after consultation with the student’s school office and other appropriate offices. Whenever practicable, a student whose parents or guardians are to be notified will be informed before such notification occurs and given an opportunity to initiate contact with his or her parents or guardians.

In today’s world, it is important for students and families to understand and discuss risks to personal privacy, and ways to minimize those risks. Penn offers programs that give students choices regarding when and with whom their personal information is shared. See the Student Registration and Financial Services website for more information: srfs.upenn.ed u/parents.

About the University of Pennsylvania

The University of Pennsylvania is a historic Ivy League school with highly selective admissions and a history of innovation in interdisciplinary education and scholarship.

With its green lawns and landmark architecture, Penn’s beautiful West Philadelphia campus houses all of Penn’s activities, from student life, athletics, and academics to research, scholarship, and cultural life. All of Penn’s 12 schools and six centers are located within walking distance of one another. This geographical unity, unique among Ivy League schools, supports and fosters Penn’s interdisciplinary approach to education, scholarship, and research.

Penn Fast Facts

Historic Roots

The University of Pennsylvania has the distinction of being the first university in the United States, created by Founding Father Benjamin Franklin. M. Elizabeth Magill was inaugurated as Penn’s ninth President last fall.

The Mascot

Penn’s sports teams are nicknamed the Quakers after the religion adopted by William Penn, who established Pennsylvania as a Quaker province. Today, we see the Quaker at Penn football and basketball games.

U-Night

First held in 2019, U-Night celebrates the change in status as Penn Second-Years become rising Juniors. Just as first-years celebrate Convocation, Juniors celebrate Hey Day, and Seniors celebrate Final Toast— our Second-Years have U-Night. The event features a lantern-lighting ceremony, as well as free food, music, raffles, merch, and speeches from Class Board and special guests such as the Penn President and Provost.

Hey Day

In 1916, Hey Day was established as a “Moving-Up” celebration to mark the advancement of each class. Hey Day has represented the official passage of the junior class to senior status and is characterized by marching students parading around campus wearing red t-shirts, carrying canes, and biting into fake straw hats.

Ivy Day

In 1873, the first graduating class on Penn’s West Philadelphia campus established Ivy Day as a new tradition set aside for the senior class. As a vine was planted and an invocation pronounced, ivy became a lasting symbol for each year’s graduating class.

Diversity

Of students enrolled at the University in Fall 2022, 59% identify as Black, Hispanic, Asian, or Native American. Women make up 56% of enrolled students.

Internationalism

Of the international students enrolled in the Class of 2026, 12% are from Africa and the Middle East, 42% from Asia, 3% from Australia and the Pacific, 15% from Canada and Mexico, 8% from Central and South America and the Caribbean, and 19% from Europe.

Community Service

Nearly 14,000 University students, faculty, and staff participate in over 300 Penn volunteer and community service programs, in addition to the more than 60 academically based community service courses that are taught each year.

Athletics and Recreation

A charter member of the Ivy League, Penn offers intercollegiate competition in 16 sports for men and 15 sports for women.

Research

With over 175 research centers and institutes, research is a substantial and esteemed enterprise at Penn. The scale and interdisciplinary character of our research activities make Penn a nationally ranked research university.

World-Class Faculty

Penn is home to nearly 5,000 professors, which include MacArthur Award recipients, six National Medal of Science recipients, three Nobel Prize recipients, and four Pulitzer Prize recipients.

The Undergraduate Schools

The College of Arts and Sciences

Penn Arts and Sciences, the University’s intellectual core, houses nearly 500 faculty in 27 departments in the humanities, social sciences, and natural sciences, covering diverse disciplines ranging from music to criminology, to chemistry and anthropology. The College of Arts and Sciences is the academic home of the majority of Penn undergraduates and provides 60% of the courses taken by students in Penn’s undergraduate professional schools. The College curriculum teaches students to analyze, communicate, and transform facts into knowledge that can be applied to any number of professions. Undergraduate offerings include 58 majors, signature interdisciplinary programs, and other academic opportunities.

The School of Engineering and Applied Science

Founded in 1852 as the School of Mines, Arts and Manufactures, today’s School of Engineering and Applied Science is a vibrant part of the University. At Penn Engineering, world-acclaimed faculty, stateof-the-art research laboratories, and highly interdisciplinary curricula offer students an unparalleled experience. Innovation and technology drive the program and transform the fundamentals of what future engineers are learning. Penn Engineering students play a critical role in posing and tackling some of the most pressing problems that face our world today.

The School of Nursing

Penn Nursing is a premier academic and research institution renowned for advancing the frontiers of nursing science and patient care. Penn Nursing offers a number of unique and exciting resources, including a state-of-the-art simulation lab, classrooms with the latest hospital-based electronic health records (EHR) technology, and clinical experiences in the top-ranked Children’s Hospital of Philadelphia (CHOP) and Hospital of the University of Pennsylvania (HUP). Our students learn from leaders in nursing research, education, and practice who ensure Penn Nursing remains one of the top nursing schools in the world. At Penn Nursing, students become part of the next generation of healthcare leaders, prepared to care for patients, conduct landmark research, and make new strides in healthcare management and health policy.

The Wharton School

Founded in 1881 as the world’s first collegiate business school, the Wharton School of the University of Pennsylvania is shaping the future of business by incubating ideas, driving insights, and creating leaders who change the world. With a faculty of more than 235 renowned professors, Wharton has 5,000 undergraduate, MBA, Executive MBA, and doctoral students. Each year 13,000 professionals from around the world advance their careers through Wharton Executive Education’s individual, company-customized, and online programs. More than 104,000 Wharton alumni form a powerful global network of leaders who transform business every day.

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2 Academic Areas

First-Year Initiatives at Penn

New Student Orientation

New Student Orientation (NSO) is a series of activities for families and students to help make a successful transition from high school to the University. NSO 2023 begins Wednesday, August 23 and concludes Monday, August 28. Classes start on Tuesday, August 29. Please visit the NSO website nso.upenn.edu periodically throughout the spring and summer for updates on the schedule of events and additional need-to-know information.

Office of New Student Orientation and Academic Initiatives (NSOAI)

ƍ provost-nso-ai@pobox.upenn.edu

First-Year Experience

The First-Year Experience (FYE) program is a continuing set of events that will take place throughout the academic year. These events are designed to assist first-year students in feeling comfortable with their

new home. During NSO, PHINS (Peers Helping Incoming New Students) lead tours into the City of Philadelphia, and faculty, staff, and current undergraduate students introduce new Quakers to departments, resources, and research. To learn more, visit nso.upenn.edu /programs/first-yearexperience

First-Year Seminars in the College

First-year seminars are an excellent introduction to academic life in the College and are highly recommended for first or second semester students. The primary goal of the First-Year Seminar program is to provide every first-year with the opportunity for a direct personal encounter with a faculty member in a small class setting devoted to a significant intellectual endeavor. While the seminars are not required, they do fulfill College General Education Requirements. Please visit college.upenn.edu/first-year-seminars for more information and course descriptions.

Academic Advising

The College of Arts and Sciences

Students in the College have a strong network of academic advisors available to assist them throughout their undergraduate careers. Pre-major advisors help firstand second-year students navigate their entrance into academic and intellectual life in the College beginning with the issues of incoming first-years and continuing through the student’s exploration of a potential major. After declaring a major, students are assigned a major advisor affiliated with the program. All students are welcome and encouraged to speak with assistant deans for advising in the College Office. These advisors can help students explore the many options and opportunities available to College students, and they are available by appointment or on a drop-in basis throughout the year.

Л (215) 898-6341

ƍ college@sas.upenn.edu

î college.upenn.edu/advising-resources

School of Engineering and Applied Science

All students in Penn Engineering are assigned to a faculty advisor and a peer advisor in their major. Students who are curriculum deferred are assigned professional advisors experienced in working with students who may still be deciding. Each undergraduate major or program has an assigned coordinator who can help students with most issues pertaining to their major. In addition, students can meet with professional advisors to discuss non-major related academic issues such as dual degrees, minors, study abroad, and accelerated master’s degrees, as well as to ask for help accessing academic and student support resources.

Л (215) 898-7246

ƍ ras@seas.upenn.edu

î ugrad.seas.upenn.edu

School of Nursing

All students in the School of Nursing are assigned a faculty advisor and a peer advisor. Students also have access to professional staff advisors in the Office of Academic Affairs. Faculty advisors provide students with mentoring related to their career goals and serve as a resource for students to discuss the current issues, science, and practices of the nursing profession. The Office of Academic Affairs partners with the faculty advisors to provide information on registration, degree requirements, dual degrees, minors, study abroad, sub-matriculation, and University resources. Peer advisors help ease the firstyear transition into college and are available to answer their advisees’ questions about student life at Penn. Students remain in touch with their advisors throughout their undergraduate career.

Л (215) 898-6687

ƍ advisor@nursing.upenn.edu

î nursing.upenn.edu/students

The Wharton School

All Wharton students are assigned to a professional academic advisor in the Undergraduate Division who can help them:

z Explore intellectual interests

z Develop suitable educational plans and goals

z Select appropriate courses and other educational experiences

z Understand institutional and degree requirements

z Connect with resources

z Work through any academic challenges

Advisors are available Monday through Friday by appointment and for drop-in advising during Advance Registration and other peak advising times. Peer advisors are also available for drop-in advising weekdays during the fall and spring semesters.

Л (215) 898-7608

ƍ undergradinfo@wharton.upenn.edu

î undergrad-inside.wharton.upenn.edu

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Career Services

Career Services helps Penn students define their career goals and take the steps necessary to achieve them.

Penn Career Services helps students with all aspects of their career journey, from the exploration phase (exploring career interests and learning about industries and job functions) to creating strong resumes and cover letters, refining interviewing skills, and negotiating offers. Professional advisors are also available to assist students in applying to graduate and professional school programs. Career Services offers a wide array of skill-building workshops, a large number of online resources and a variety of ways for students to connect with employers including interview schedules,

career fairs, employer information sessions, and a robust job and internship board. New Penn students will gain access to Career Services, including the ability to access the main Career Services platform, Handshake, and schedule appointments with career and pre-graduate school advisors once their first semester has officially started.

Parents can visit the Career Services “Parents” webpage careerservices.upenn.edu/channels/parents for general information and year-by-year advice.

The Penn Libraries

The Penn Libraries provides support for research, teaching, and study through personal consultations, workshops, and access to vast and vital collections of materials and resources.

The Penn Libraries partners with communities at Penn and beyond to produce, preserve, and provide access to knowledge. Together we build dynamic resources, tools, and expertise that inspire critical inquiry and creative expression.

Some of the greatest resources students can find at the library are our librarians! Their expertise and ability to navigate a collection of more than 8.6 million volumes comprising print and electronic books, serials, and rare materials and artifacts can help undergraduate students succeed, whether they are working on a research assignment, developing a new skill, or exploring a new interest. Students are sure to find an ideal study space across our 19 locations on campus, and they can also reserve a room for group meetings or to use accessibility or technological features. With plenty of group and individual study spaces,

as well as numerous resources for research support, the Penn Libraries provides the ideal environment for all Penn scholars. We also offer technology and equipment to borrow or use on location. Our Quick Start Guide ( library.upenn.edu/help-with/quickstart-guide) will help familiarize students with our essential services and help connect them with support.

The Penn Libraries

Office of the Vice Provost and Director

Ȱ 3420 Walnut St Philadelphia, PA 19104

Л (215) 898-7555

ƍ librarynews@upenn.edu

î library.upenn.edu

Connect with us

_ @upennlib on Twitter

q @upennlib on Instagram

` facebook.com/PennLibraries

Global Opportunities

Whether Penn students study abroad for a week or an academic year, intern or conduct research abroad, or take part in a global program virtually, they’ll come away with an entirely new frame of reference for understanding the world and their role in it.

Penn offers a wide range of programs to meet students’ personal and academic goals. Among the many offerings from across Penn, highlights include:

z The Semester Abroad (SA) program provides students the opportunity to establish themselves in a new global community through extended study for a semester or year. Penn partners with top universities worldwide in one of the most extensive undergraduate student exchange networks of any Ivy League university.

z Penn Global Seminars (PGS) combine an intensive semester-long campus seminar with a short-term international travel component led by the course’s instructor. These innovative and affordable programs offer all undergraduate students the opportunity to integrate immersive global travel into their Penn experience.

z The Global Research and Internship Program (GRIP) provides students the opportunity to intern or conduct research abroad for eight to 12 weeks during the summer. These experiential opportunities are available in a diverse range of industries and allow students to apply their academic knowledge to a global workplace.

z The Virtual Internships Abroad (VIA) program offers students professional work experience with global employers in a highly flexible and customizable virtual format. Through this program students can also take advantage of cultural immersion opportunities such as language learning and cross-cultural networking events.

Penn Abroad

Ȱ 3701 Chestnut St, STE 1W Philadelphia, PA 19104

î global.upenn.edu/pennabroad

International Student and Scholar Services (ISSS)

International students play an important role at Penn as their presence enriches the academic and cultural experience inside and outside the classroom. Penn prides itself on having one of the largest populations of international students in the U.S., and the campus boasts a vibrant and welcoming home for our global community. ISSS is there every step of the way.

Soon your student will embark on a lifechanging journey. ISSS of Penn Global is one of the first and last offices that an international student will engage with at Penn. ISSS supports all international students from the time they request immigration documents, throughout their Penn journey, and in their professional lives beyond graduation.

The two core responsibilities of ISSS include immigration service and integration support. ISSS staff provides expert advice on anything related to immigration, including documents, travel concerns, and U.S. employment authorization. ISSS at Penn is unique compared to other universities, offering a range of integration initiatives and opportunities to connect with other students and campus resources to enhance the Penn experience.

Highlighted integration programs include: Forerunner, International Student Orientation, Welcome Picnic for New International Students, Intercultural Leadership Program, International Student Advisory Board, Your World@Penn Social Media Platform, and the Graduation Reception for International Students.

International Student and Scholar Services, Penn Global

Ȱ 3819 Chestnut Street, Suite 305 Philadelphia, PA 19104

Л (215) 898-4661

î global.upenn.edu/isss

Weingarten Center

Parents and family members are often the first to hear about students’ academic challenges and stress surrounding assignments and exams. The Weingarten Center houses three central University services that support the academic lives of Penn’s undergraduate and graduate students. All Weingarten Center services and programs are free and confidential.

Academic Support

Academic Support helps students expand University-relevant study strategies to meet the academic challenges that accompany the many opportunities to learn and grow intellectually. Professional instruction in academic reading, writing, study strategies, and time/project management is available through individual appointments. Group instruction is also available through workshops that address the needs and interests of specific groups of students. A signature workshop series, Mastering the Ivy League, is held each fall for first-year students. The Fresh Start workshop series is held each spring semester.

Tutoring Services

Tutoring Services offers Penn undergraduate students free, accessible, and convenient options to supplement their academic experience. Academic Support focuses on academic skill building, whereas Tutoring Services offers a way for students to get assistance in course content. Tutoring comes in a variety of formats ranging from a weekly appointment with an assigned tutor to drop-in tutoring services.

Disability Services

Disability Services helps self-identified students with disabilities access equal opportunities in all academic and University-sponsored programs. Professional staff work with individual students to transition from high school to Penn. The staff evaluates documentation, determines reasonable accommodations, and provides information and disabilityrelated assistance. Disability Services promotes the mission of access and inclusion for students with disabilities.

Weingarten Center

Ȱ 220 South 40th Street, Suite 260

(Temporary residence until August 2023)

Ȱ Stouffer Commons 3702 Spruce St, Suite 300 Philadelphia, PA 19104

Л (215) 573-9235

Ɩ (215) 746-6320 for TTD

î weingartencenter.universitylife.upenn.edu

3 Student Services

Student Registration and Financial Services (SRFS)

Student Registration and Financial Services (SRFS) is your onestop resource for financial aid, student accounts and billing, student employment, registration, student records, and veteran and militaryaffiliated student services.

Counselors from the SRFS Student Service Center are prepared to answer your questions via email, phone, and in person at the Franklin Building (3451 Walnut St). If you require more in-depth services or advising, they will connect you with a financial aid counselor, student account specialist, or academic services team member for further assistance.

If you wish to speak to a staff member from any of the SRFS offices on your student’s behalf, they must indicate on Path@Penn that the University has permission to share academic and/or financial information with you.

For more information on any of the topics below, visit srfs.upenn.edu

Student Financial Aid (SFA)

Penn meets 100% of an undergraduate student’s demonstrated financial need with a financial aid package consisting of grants and work-study funding. Penn is the largest institution in the country to offer grantbased financial aid awards to traditional undergraduate students. If your student does not receive aid, keep in mind that Penn will review financial aid applications at any time during the undergraduate years if your family’s financial situation changes. The SRFS website has checklists for financial aid applications and details on both federal and private loan programs.

Л (215) 898-1988

ƍ sfsmail@pobox.upenn.edu

î srfs.upenn.edu/financial-aid

The Office of the University Registrar (OUR)

Using our electronic resources, your student can search and register for courses, check exam times and locations, view grades, request enrollment verifications, and order transcripts. Our knowledgeable and friendly staff are available to provide services by email and over the phone during regular business hours.

Л (215) 898-6636

ƍ registrar@upenn.edu

î srfs.upenn.edu/registrar

Student Employment

Student Employment, part of Student Financial Aid, provides academic year job listings, including both work-study jobs and jobs for students who do not receive a work-study award. International students will need to comply with certain immigration rules even for on-campus jobs. The Student Employment website includes more information on these guidelines.

Л (215) 898-6966

ƍ seomail@pobox.upenn.edu

î srfs.upenn.edu/student-employment

Financing and Payment Plans

Penn offers several payment plans and financing opportunities to assist with your student’s educational expenses. Families can select one plan, or combine several, to meet their needs. If you decide to borrow, we recommend federal loan programs (Federal Direct Loan for students and Direct PLUS Loan for parents), as repayment is more flexible. You can also enroll in a Penn Payment Plan and spread your expenses across four or five payments each semester.

î srfs.upenn.edu/billing-payment/ financing-and-payment-plans

Outside Scholarships

Outside scholarships (i.e., scholarships awarded from sources outside the University) can be an important resource. Penn students may pursue outside scholarships to avail themselves of additional financial flexibility. More information on outside scholarships, including their impact on a student’s needbased financial aid package, can be found on the SRFS website.

î srfs.upenn.edu/financial-aid/outsidescholarships

About Your Student’s Bill

Penn.Pay is Penn’s online billing system through which your student receives their student account bill. Your student can review new daily activity and opt to pay their bill online, securely and efficiently. To comply with federal regulations (FERPA), your student must invite you to be an Authorized User in order for you to access Penn.Pay.

Your student’s first bill is sent at the beginning of July, with a due date near the end of July (check the billing schedule on the SRFS website for exact dates). When the bill is ready, SRFS will send an email notification to your student’s University email address and to any authorized users associated with the account. Your student’s first bill will include all of their semester charges, including tuition, fees, housing, and dining. SRFS sends a new bill each month reflecting any additional charges.

Full payment of the student account bill is due by the date indicated on the statement. Students are responsible for paying any amounts not covered by financial aid, loans, outside scholarships, or payment plans. A late payment penalty of 1.5% of any past due balance will be assessed each month and may result in the account being placed on financial hold, which restricts future registration, diplomas, and transcripts.

Payments can be made with a U.S. checking or savings account or your credit card. Note that credit card payments are assessed a convenience fee. Penn does not receive any compensation or portion of the convenience fee. Personal checks are also accepted through mail or in person, or funds can be sent via a wire transfer.

Penn does not accept cash payments for student accounts.

î srfs.upenn.edu/billing-payment

The Must-Do List

We strongly encourage you to review the SRFS Must-Do List with your student and have them complete it as soon as possible. The Must-Do List addresses your student’s safety on campus, privacy rights, signing up for Penn.Pay, and enrolling in direct deposit for easy payment of work-study funds and student account refunds.

î srfs.upenn.edu/must-do

Financial Wellness @ Penn

This SRFS initiative aims to enhance students’ financial well-being by providing personal finance education, tools, and resources. Our goal is to help students feel empowered to set financial goals, make informed financial decisions, and improve their financial behaviors. We believe every student should leave Penn with a plan for their financial future. Look for opportunities to engage with Financial Wellness during NSO, throughout the academic year, and online.

î srfs.upenn.edu/financial-wellness

Campus Express

Campus Express allows your student to sign up for many essential student services at Penn. Your student should first go to Campus Express Online, which opens June 1, 2023.

With Campus Express Online, students have direct access to many of the services they’ll need to make their life at Penn safe, convenient, and comfortable. They can apply for a University identification card, see their room layouts, confirm housing, download their free copy of Office 365 ProPlus, take advantage of educational discounts on computers, buy textbooks, register property, review resources related to banking and financial wellness, sign up for a dining plan, and learn about transportation options. To access Campus Express, students will need a PennKey. A postcard explaining all the online services is sent to the homes of all new students in May. Campus Express opens for newly admitted undergraduate students on June 1, 2023. Upperclass students can access the online services at any time. Go to campusexpress.upenn.edu to learn more.

Calling all

With more than 30 shops, 40 restaurants, and 15 sports and culture venues, we’re giving you 85+ reasons to shop, dine, play, and stay around campus this year.

PennCard

PennCard

The PennCard is the official University of Pennsylvania identification card required for all students, faculty, and staff. The PennCard is also used for many services including building access, library services, campus transit, ATM and debit card privileges, dining plans and Dining Dollars, recreational facility access, Student Financial Services (SFS) line of credit, and PennCash purchases.

Your student should apply for their PennCard as soon as possible beginning June 1 but no later than June 30, 2023.

Notary services, passport photos, shipping supplies, and postage stamps are additional convenient options that are available throughout the year at the PennCard Center, located on the second floor of the Penn Bookstore, 3601 Walnut St.

PennCash

PennCash is an easy, fast, and smart way to make “cash free” purchases within the Penn community. As a declining balance account that is a built-in feature of PennCards, students may easily load value onto a PennCash account. PennCash is immediately available for spending at campus locations such as the Penn Bookstore and campus dining, or for using the copiers at campus libraries. The easiest and fastest way to load PennCash is to go to upenn.edu/penncash and use a Visa or MasterCard, or transfer from the Student Financial Services line of credit. Students can also grant access to family members for the online PennCash account so that they may add value and view the account activity.

PennCard Access Code

The PennCard Access Code (PAC) is the four-digit number used in conjunction with the PennCard (the University’s identification card) to access many buildings on campus, most importantly all residential buildings, students’ suites, and bedrooms. The University’s Information Systems and Computing Department randomly assigns a PAC to each student. Students are advised to change their codes to something that is both secure and easy to remember. Students can view and/ or change their PAC on Campus Express at campusexpress.upenn.edu

PennKey

PennKey is an individual’s username within the PennKey authentication system. Paired with an associated password, a PennKey is required to authenticate your student’s identity for access to many of Penn’s networked systems and services.

How does a student get a PennKey?

Students must first obtain a PennKey Setup Code, which is sent by email or mail. Read about the Office of Information Security’s top three tips for securing your information at isc.upenn.edu/security/students.

PennKey Setup Codes are temporary identifiers used to log in to the PennKey Registration application. A Setup Code expires once it’s been used or 60 days from the issue date, whichever comes first. Angle-right

Visit upenn.edu/pennkeyrequest for more information.

Once students receive their PennKey Setup Codes, they can go to pennkeysupport.upenn.edu for information on how to log in to the PennKey Registration application.

The PennCard Center

Ȱ Second Floor of Penn Bookstore

3601 Walnut St Philadelphia, PA 19104

Л (215) 417-CARD (2273)

ƍ penncard@pobox.upenn.edu

î upenn.edu/penncard

PennCard FAQ

QWhen does a new student need to apply for a PennCard?

AAs soon as Campus Express Online becomes available on June 1. Students should log in to Campus Express Online at campusexpress.upenn.edu and click Your PennCard. New fall students should submit their PennCard applications within two weeks after Campus Express opens. Doing so will ensure that their PennCards will be ready for pick up during Move-In. After June 30, 2023 students will not be able to apply for their PennCards online. Students who arrive on campus after New Student Orientation should stop by the PennCard Center located on the second floor of the Penn Bookstore.

Important: Students must pick up their own PennCards personally, and are required to present one of the following forms of original photo ID in person to receive their PennCard:

z Domestic students: Photo identification such as a driver’s license or non-driving photo ID card, issued by a U.S. state or territory; passport issued by the United States government; any other passport that the student is entitled to hold.

z International students: Passport of the country of which they are a citizen or subject.

QWhat can students do with their PennCards?

AWith a PennCard, students may:

z Enter academic and residential buildings on campus

z Enter dining cafes, preorder and pay through the Penn Eats dining app, and access dining plans

z Make purchases using PennCash

z Link their PennCards to a PNC Bank account so that the PennCard may be used as an ATM card or bank debit card

z Charge purchases to the Student Financial Services line of credit

QHow safe is PennCash? A

Q

Where does a new student pick up their PennCard? A Students will be given their PennCards when they move into their College House.

The value in the PennCash account is not stored on the card. If a PennCard is lost, the PennCash account is frozen when the student notifies the PennCard office at (215) 417-CARD or Public Safety at (215) 573-3333

Penn Bookstore

Penn was the first university to establish what many institutions still recognize as the model for today’s premier collegiate retail shopping experience.

The Penn Bookstore offers a unique assortment of products and services to specifically meet the needs of Penn students and parents. In addition to textbooks and course materials, the Penn Bookstore is a go-to resource for technology products, school supplies, and a unique assortment of Penn-branded apparel and merchandise for the entire family.

Affordable Textbook Options

With the Bookstore’s convenient online textbook purchasing system, students have the option of having their textbooks shipped directly to their home or picking them up at the Penn Bookstore when they arrive on campus. Pick-up orders will be available in the textbook department, packed, and with a register receipt. Keep the receipt and textbooks can be returned for a full refund until the second week of classes.

There are numerous benefits to purchasing textbooks through the Penn Bookstore, which offers flexible formats including new, used, rental, and digital. The Penn Bookstore makes student savings a priority through a number of affordability initiatives. The textbook rental program allows students

to use the book in the same way as if they purchased it outright (e.g. ability to highlight and write in the margins). Renting a textbook may save up to 50% or more over the cost of purchasing a new book and, at the end of the semester, students can choose whether they wish to return the book or purchase it.

Used textbooks are another popular option. The difference between a new textbook price and a used textbook price is approximately 25%. Because used textbooks are in high demand, students are encouraged to make their purchases early to increase their chances of obtaining a used book.

The Bookstore’s online Course Material Concierge lets students know if new, used, rental, or digital versions of a text are an available option.

The Price Match Program

The Bookstore will match the price of any new, used, or used rental textbooks sold directly from Amazon.com , BN.com , or local providers (this offer does not include 3rd party sellers or marketplaces). More information on the program is available at upenn.edu/ bookstore.

Flexible Payment and Return Options

The Bookstore also offers many ways to pay. In addition to accepting all major credit cards including Visa, MasterCard, American Express, and Discover, students have the option to charge their textbooks directly to their Student Financial Services or PennCash account by providing their PennCard number. Students can also use a Barnes & Noble Gift card toward textbook purchases!

With a generous return policy, your student never has to worry about a schedule change. Textbooks can be returned for a full refund until the second week of classes with the receipt. After two weeks and up to the first 30 days of the semester, textbooks can be returned with original receipt and proof of schedule change.

A Place to Shop and Relax

Located on campus, the Penn Bookstore offers a range of products that can help your student start life at Penn. In addition to essential course materials and school supplies, the Bookstore has all the basic necessities for any room or apartment including lamps, desk and shelf units, electronics, and bed and bath accessories. Gift items are available, and of course, books! The Penn Bookstore carries thousands of fiction and non-fiction titles as well as a variety of periodicals and journals. In addition, the Bookstore offers students and their families a way to show their Penn Pride! A wide selection of Penn apparel including sweatshirts, t-shirts, jackets, hats, and other insignia merchandise is available as well as an array of Penn jewelry and other gift items. The store Is now home to Its very own “outlet” store, Off the Walk, which offers an array of your favorite Penn apparel, gifts, and books at value prices.

The Bookstore is also home to a fully licensed Starbucks café offering the complete range of coffees, to-go meal options, and the ability to use the Starbucks app.

Penn Bookstore

Ȱ 3601 Walnut St Philadelphia, PA 19104

Л (215) 898-7595

î upenn.edu/bookstore

Transportation

The University of Pennsylvania is serviced by an integrated system of transportation options.

Public transit stops are never more than a five-minute walk from any part of campus, as University students have access to Penn Transit, Southeastern Pennsylvania Transportation Authority (SEPTA), Loop Through University City (LUCY), the Drexel University bus system, and Amtrak. Penn also accommodates alternative modes of transportation, such as car sharing, walking, and bicycling.

Students living both on and off campus can utilize the services of Penn Transit. SEPTA buses, trolleys, and trains offer frequent service from the University’s campus to virtually all cultural, shopping, and recreational venues throughout Philadelphia and the region. There is express service every half hour between University City Station and Philadelphia International Airport.

Penn Transit

Penn Transit’s buses and shuttles help students travel between campus and the neighboring communities safely and efficiently. Penn Transit Services are free of charge to all Penn community members holding a valid PennCard.

Penn Bus East and Penn Bus West operate fixed route services Monday through Friday from 5 p.m.–12 a.m. year-round except for holidays observed by the University.

Penn Shuttles provide transportation to and from campus to any designated location in West Philadelphia, Center City, and Powelton Village within defined boundaries. Penn Shuttles operate from 6 p.m.–3 a.m., seven days a week, year-round, except for holidays observed by the University.

With Penn Transit’s mobile app, riders can request the University’s shuttle services from their mobile devices and get real time vehicle locations for both shuttles and fixed route buses.

Students can also utilize Walking Escort, a free program from Penn’s Division of Public Safety providing specially trained uniformed security officers who facilitate travel on and around campus.

Penn Accessible Transit (PAT)

PAT provides transportation within service boundaries for persons with disabilities. To inquire about these services, students should contact the Office of Student Disabilities Services at (215) 573-9235

Indego Bike Share

The Indego Bike Share program is an integrated system featuring over 700 self-service bicycles and 100 bike share stations throughout Philadelphia, including six stations on or near Penn’s campus. Participants can purchase a daily or monthly pass. With Indego, there is no need to bring a bike to campus!

Penn Transit Office

Ȱ #520 Pennovation Works 3401 Grays Ferry Avenue Philadelphia, PA 19046

Л (215) 898-7433 Fax: (215) 573-4033

ƍ transit@upenn.edu

î upenn.edu/transportation

4 Life at Penn

Penn University Life

As the University’s foremost provider of student services and educational access, University Life enhances the ability of Penn students to reach their fullest potential through diverse academic, personal, and professional development experiences in support of the Penn Compact.

With abundant cultural, social, and service programs and departments, the Division addresses the evolving needs of the student community. University Life fosters a welcoming, supportive, and stimulating environment, providing 25,000 undergraduate, graduate, and professional learners opportunities to promote health and wellness, develop intellectually, get involved, and grow.

From campus co-curricular activities to civic events across the city, Penn students, faculty, staff, and community members enjoy a university life richly integrated with the world.

Penn University Life

Ȱ 3611 Locust Walk

Л (215) 898-6081

î vpul.upenn.edu

The Office of Student Affairs

The Office of Student Affairs (OSA) is a primary source of information and advice for students regarding campus co-curricular opportunities and resources. OSA advises and helps administer student activities and governance, pre-orientation programs, University Life leadership training programs, and major campus-wide special events, including Family Weekend, Spring Fling, Hey Day, and Ivy Day. OSA serves both undergraduate and graduate students.

Ȱ 200 Houston Hall 3417 Spruce St

Л (215) 898-6533

î vpul.upenn.edu/osa

The Office of Fraternity and Sorority Life

The Office of Fraternity and Sorority Life (OFSL) provides oversight to the recognized social fraternities and sororities at Penn. With more than 30% of undergraduates affiliated, OFSL recognizes the educational opportunities for members, and ties the social experience to learning outside of the classroom. Programmatic offerings cover a wealth of topics including leadership development, wellness, event planning, and social responsibility. OFSL partners daily with students, alumni, campus partners, and national fraternity and sorority staff members to ensure a well-rounded experience.

Ȱ 3933 Walnut St

Л (215) 898-5264

î vpul.upenn.edu/ofsl

Platt Student Performing Arts House

Platt Student Performing Arts House (Platt House) Is the hub for student performing arts on campus. Platt House offers a supportive, programmatic home for creative exploration and expression. Students receive advising, training, and resources to pursue their extracurricular passions for the performing arts and those preparing for a career in the arts.

Ȱ 160 Stouffer Commons

3702 Spruce St

Л (215) 898-2312

î vpul.upenn.edu/platthouse

Cultural Resource Centers

Penn’s six cultural resource centers collaborate to support students and foster meaningful connections across campus. Part of the University Life division, these centers encourage students to discover and celebrate cultural identity. Come to learn about, and from, each other.

Albert M. Greenfield Intercultural Center (GIC)

The Albert M. Greenfield Intercultural Center (GIC) offers courses, programs, and support for student organizations such as the United Minorities Council, Race Dialogue Project, and Natives at Penn. The GIC is the home to Penn’s First-Generation Low-Income Program, the PennKIPP Program, and Penn First, a student group for students who are the first in their family to attend college. GIC also offers student trainings and workshops and assists in designing intercultural events.

Ȱ 3708 Chestnut St

Л (215) 898-3358

î vpul.upenn.edu/gic

Center for Hispanic Excellence: La Casa Latina

The Center for Hispanic Excellence: La Casa Latina cultivates student interest in and appreciation of Latin@ issues, culture, and identity. La Casa offers interdisciplinary programs for students including Unidos and Puente mentorship programs, Freshman Fuerza, and Latin@ Heritage Month.

Ȱ The ARCH, Suite G12

3601 Locust Walk

Л (215) 746-6043

î vpul.upenn.edu/lacasa

Lesbian Gay Bisexual Transgender Center (LGBTC)

The Lesbian Gay Bisexual Transgender Center (LGBTC) is a home for sexual and gender minorities and their allies. The Center provides support to individuals and more than 20 student groups. The Center offers SafeZone workshops, customized trainings, peer mentoring, a CyberCenter, and a multimedia library.

Ȱ 3907 Spruce St

Л (215) 898-5044

î vpul.upenn.edu/lgbtc

Makuu: The Black Cultural Center

Makuu: The Black Cultural Center provides a comfortable, convenient focal point for student activities, ideas, and outreach linked to Black culture and the Africa Diaspora. Signature programs include the Robeson Cooper Scholars, Umoja Week, Kwanzaa, and Senior Celebration.

Ȱ The ARCH, Suite G17 3601 Locust Walk

Л (215) 573-0823

î vpul.upenn.edu/makuu

Pan-Asian American Community House (PAACH)

The Pan-Asian American Community House (PAACH) is a hub for Penn students interested in Asian American and Pacific Islander culture, history, and social issues. PAACH supports more than 75 student groups and offers leadership development, mentoring, and heritage programs.

Ȱ The ARCH, Suite G22

3601 Locust Walk

Л (215) 746-6046

î vpul.upenn.edu/paach

Penn Women’s Center (PWC)

The Penn Women’s Center (PWC) promotes gender equity and leadership, facilitates education programs, and provides crisis referrals and support. The PWC offers inviting spaces for all students to study, host meetings, and relax, as well as a lactation room, eco kitchen, and patio garden.

Ȱ 3643 Locust Walk

Л (215) 898-8611

î vpul.upenn.edu/pwc

Social Equity & Community

Penn President Amy Gutmann established the Office of Social Equity & Community to promote awareness, communication, collaboration, research, and programming that advance the University’s mission of fostering social equity, diversity, and inclusion. Under the leadership of Chaz Howard, Penn’s Vice President for Social Equity & Community, this team works in concert with offices across the university and with local community partners to identify new opportunities for progress, and also to recognize ongoing initiatives by students, faculty, and staff.

î sec.upenn.edu

Family Weekend

Each year, Penn holds Family Weekend, a time for you and your Penn student to enjoy events and activities oncampus. Family Weekend events traditionally include faculty presentations, campus tours, the chance to attend class with your student, and a wide variety of entertainment options. Family Weekend 2023 will take place October 27–29. Registration will open in the summer. Please visit vpul.upenn.edu/osa/fw to check the status of any planned events, as well as register for the weekend.

Please scan to view the map, or visit facilities.upenn.edu/maps

Department of Residential Services

Residential Services manages housing services in support of on-campus residents in the College Houses, as well as faculty, staff, and guests of the University. The department also manages the Office of Off-Campus Services, which provides educational and advisory services to those seeking housing in Penn’s off-campus neighborhoods.

Some operations overseen by Residential Services include:

z Management of room assignment and billing processes

z Execution of Move-In and Move-Out

z Provision of 24/7 services through residential Information Centers providing guest and visitor access, liaising with Facilities Services for resident maintenance and repair issues, building-wide communications about services, resources, and processes

z Liaison with the Division of Public Safety for ensuring residential safety and security

z Mail and laundry services

As part of the Second-Year Experience (SYE), students will live in a College House for their first four semesters, allowing them to fully integrate into the Penn community. Course units (CUs) or class standing will have no bearing on the requirement.

The Residential Services webpage, upenn.edu/housing , is updated through the year with contact information, helpful links, and dates for important on-campus processes such as Move-In, Room Selection, Move-Out, and University closings. Off-campus links, information, and resources can also be reached through the Residential Services webpage.

Our Office of Off-Campus Services supports students in their off-campus housing search by providing information on local rental listings, rates, and leasing agent contact materials. Additionally, Off-Campus Services provides educational programs, individual advising, and referral resources for students with questions or concerns related to landlord or tenant, roommate, or other issues related to living off campus.

Department of Residential Services

Ȱ Sansom Place West

3650 Chestnut St Philadelphia, PA 19104

Л (215) 898-3547

ƍ living@upenn.edu

î upenn.edu/housing

Office of Off-Campus Services

Л (215) 898-8500

ƍ ocliving@upenn.edu

î upenn.edu/offcampusservices

Connect with us

Follow Penn Residential Services

_ @pennres on Twitter

` facebook.com/pennres

q @pennres on Instagram

Follow Penn Dining

_ @PennDining on Twitter

` facebook.com/PennDining

q @PennDining on Instagram

Follow Off-Campus Services

_ @pennoffcampus on Twitter

The Office of College Houses and Academic Services (CHAS)

A student’s home is the cornerstone of college life, and at Penn there’s certainly a range of community options.

There are 13 College Houses, representing more than a century of architectural styles and offering a wide variety of accommodations, which serve as home to approximately 6,200 undergraduates.

College House life encompasses strong communities, close connections with live-in Penn faculty, fun and informative events, and leadership opportunities. The Houses also serve as contact points for student academic success and personal support via a 24-hour on-call system. CHAS works to provide an environment of belonging, conducive to academic success and enrichment for on-campus residents.

Collectively, the Houses also offer over 30 smaller, tight-knit communities called Program Communities (PCs) that unite people who share a particular passion or area of interest outside the classroom. From Women in Leadership to Healthcare Innovation, residents can gain enormous personal and pre-professional experience from membership in these communities. The Film Culture and Language & Culture Programs in Gregory, along with Fisher Hassenfeld’s Music and Social Change program, even offer academic credit for in-House participation. A complete list of communities is available online: collegehouses.upenn .edu/life

First-Year Houses

Fisher Hassenfeld College House

Ȱ 3700 Spruce St

Philadelphia, PA 19104-6025

Л (215) 573-4295

ƍ fh@collegehouses.upenn.edu

î fh.house.upenn.edu

Hill College House

Ȱ 3333 Walnut St

Philadelphia, PA 19104-6193

Л (215) 898-5237

ƍ hill@collegehouses.upenn.edu

î hill.house.upenn.edu

Kings Court English College House

Ȱ 3565 Sansom St

Philadelphia, PA 19104-6185

Л (215) 898-2530

ƍ kce@collegehouses.upenn.edu

î kcech.house.upenn.edu

Lauder College House

Ȱ 3335 Woodland Walk

Philadelphia, PA 19104-4531

Л (215) 898-3350

ƍ lauder@collegehouses.upenn.edu

î lauder.house.upenn.edu

Riepe College House

Closed for Renovations

Ware College House

Ȱ 3650 Spruce St

Philadelphia, PA 19104-6024

Л (215) 898-9531

ƍ ware@collegehouses.upenn.edu

î ware.house.upenn.edu

Four-Year Houses

Gregory College House

Class of 1925:

Ȱ 3941 Irving St

Philadelphia, PA 19104-6191

Van Pelt Manor:

Ȱ 3909 Spruce St

Philadelphia, PA 19104-6004

Л (215) 573-5171

ƍ gregory@collegehouses.upenn.edu

î gregory.house.upenn.edu

Stouffer College House

Mayer Hall

Ȱ 3817 Spruce St

Philadelphia, PA 19104-6101

Stouffer Hall

Ȱ 3702 Spruce St

Philadelphia, PA 19104-6026

Л (215) 573-8473

ƍ stouffer@collegehouses.upenn.edu

î stouffer.house.upenn.edu

W.E.B. Du Bois College House

Ȱ 3900 Walnut St

Philadelphia, PA 19104-6138

Л (215) 898-3677

ƍ dubois@collegehouses.upenn.edu

î dubois.house.upenn.edu

Upperclass Houses

College House at the Radian

Ȱ 3925 Walnut St

Philadelphia, PA 19104

ƍ theradian@collegehouses.upenn.edu

î radian.house.upenn.edu

Gutmann College House

Ȱ 211 S. 40th

Philadelphia, PA 19104-3578

Л (215) 573-8101

ƍ GutmannCollegeHouse@collegehouses. upenn.edu

î west.house.upenn.edu

Harnwell College House

Ȱ 3820 Locust Walk

Philadelphia, PA 19104-6134

Л (215) 573-3497

ƍ harnwell@collegehouses.upenn.edu

î harnwell.house.upenn.edu

Harrison College House

Ȱ 3910 Irving St

Philadelphia, PA 19104-6007

Л (215) 573-3539

ƍ harrison@collegehouses.upenn.edu

î harrison.house.upenn.edu

Rodin College House

Ȱ 3901 Locust Walk

Philadelphia, PA 19104-6135

Л (215) 573-3576

Dining Services

Penn Dining: Eat Smart

As the University’s foodservice professionals, we oversee food operations and dining services and consult on all food-related planning issues. Our mission is to ensure the delivery of consistent, high-quality food to a diverse on-campus clientele. Penn Dining brings flavorful, nutritious food and helps create community across campus by providing easy access to conveniently located, great-tasting meal options right on campus.

Recognizing the dining experience will be part of your student’s daily life, Penn – together with our food service provider, Bon Appétit, is committed to your student’s well-being.

From the east side of campus to the west side, we have a dining café located within 600 steps from where you live, work, or study. Meals center on abundant fresh produce, whole grains, and lean and/ or plant-based proteins, prepared with minimal amounts of healthy, plant-derived fats. Flavors are developed through skilled, healthy cooking techniques, with the use of fresh herbs and authentic spices, not through unhealthy shortcuts of using fat, sugar, and salt.

We believe good health is about the choices you make every day at every meal. Through creating conscious, healthy eating patterns, engaging with our community, and addressing the environmental issues surrounding food sourcing and food waste, we make sure to look at dining holistically. We focus on special dietary and nutritional needs through our on-campus Registered Dietitian Nutritionist.

In addition to meal swipes and Dining Dollars, we accept cash, credit, SFSC Credit, and PennCash in all of our residential and retail locations.

With 16 locations on campus, students have the opportunity to explore a variety of dining options. Each café has a unique feel and cuisine. Lauder College House offers a nightly featured entrée, a chef-curated special featuring dishes such as lobster mac and cheese. Quaker Kitchen (Gutmann College House) features has a weekly rotating menu and provides students the opportunity to have a restaurant-like experience (reservations required). Hill Café is known for its weekend brunch, and breakfast all day. Parents and guests are always welcome to dine in any of our cafes. We take our role in the community seriously by making socially responsible purchasing decisions in regard to produce, meat, seafood, eggs, and coffee. We also compost kitchen waste, use recycled materials in all our cafés, and donate leftover prepared food to organizations addressing food insecurity in our community.

How Do Dining Plans Work?

First and second-year undergraduate students are required by the University to purchase a dining plan. First-year students can choose one of two plans. Secondyear students can choose a first-year plan or a specific second-year plan. All plans comprise of visits and Dining Dollars. Third and fourth-year undergraduate students have the option to enroll in a dining plan and can choose between all available plans to find the best fit for their lifestyles.

Semester Allowance

Students can use their meal swipes (visits) in any of our six residential cafés including 1920 Commons, English College House, Hill House, Lauder College House, Quaker Kitchen (Gutmann College House), and Falk Kosher Dining (with a nominal surcharge). Each time your student eats in a residential café, one visit is subtracted from the semester allowance. Additional visits can be purchased if your student runs out. Guest visits are included as part of the semester allocation of meal swipes.

Dining Dollars

Dining Dollars can be used at any Penn Dining retail location across campus including Starbucks and Gourmet Grocer in 1920 Commons; Houston Market in Houston Hall; Accenture Café in the Towne Building; Joe’s Café in Steinberg-Dietrich Hall; McClelland Sushi & Market in the Quad, Lauder College House Retail Café, the Pret-A-Manger in Huntsman Hall, Cafe West, the coffee bar in Gutmann College House, a 24-hour micro markets in Van Pelt Library and the Arch; and the Farmer’s Market, located in front of the Penn Bookstore (Wednesdays, March–November). Dining Dollars can also be used at any of our residential cafés, although generally students use their visits at these locations. Each time a purchase is made, the amount is subtracted from your student’s Dining Dollars account balance. Additional Dining Dollars can be purchased if your student runs out.

Meal Exchange

Meal Exchange allows your student to use their swipes (visits) at most of our retail locations to get a complete meal. Meal Exchange is meant to provide an alternative option for students to utilize their meal swipes if scheduling or distance makes it difficult for students to get to a residential café for a meal. Meal Exchange is available at Gourmet Grocer, McClelland Sushi & Market in the Quad, Houston Market, Café West in Gutmann College House, Joe’s Café in Steinberg-Dietrich Hall, and Accenture Café in the Towne Building.

How Do I Know Which Dining Plan Is Best for My Student?

Here at Penn, we understand that each student is different, and therefore has different dining preferences. Each plan has the flexibility and convenience to meet students’ needs. Visit upenn.edu/dining to view full descriptions of our dining plan options. Students can change their plans once during the Dining Plan Change Period at the beginning of each semester.

What if My Student Has Allergies, a Dietary Need, or Religious Dietary Restriction?

When your student signs up for a dining plan on Campus Express, they will be asked to fill out a Special Dietary Needs Form. Students are strongly encouraged to fill out this form so that the campus dietitian can assist them with their dietary needs. Bon Appétit at Penn Dining has a Registered Dietitian Nutritionist on staff who will be happy to answer any dietary questions you or your student may have. Additionally, we have a kosher dining café, as well as halal and Jain food prepared on campus. Our chefs will work with students to help meet any other religious dietary restrictions.

How Does My Student Sign Up?

Have your student log in to their Campus Express account online at campusexpress.upenn.edu . When students log in, they will be able to select their dining plans. If they don’t choose a dining plan, they will be automatically assigned to our most popular plan. They can change their plans during the Fall Change Period, which takes place during the first three weeks of the semester. Visit upenn.edu/dining for more information and frequently asked questions.

How Can I Keep Up-To-Date With Dining on Campus?

Penn Dining is very active on social media in an effort to bring you news and events about dining on campus. We regularly post specials and information on dining events on Facebook and Instagram.

Penn Dining Services

Ȱ Sansom Place West 3650 Chestnut St. Philadelphia, PA 19104

Л (215) 898-3547

ƍ dining@upenn.edu

î upenn.edu/dining

Student Mail Services

Your student has three convenient options to ship items to (and from) campus.

Mail and parcel delivery to the College Houses is managed by Residential Services. All other campus mail is managed by Penn Mail Services.

Penn PersonalShip

All active members of the Penn community have access to the University’s PersonalShip program, which allows students (as well as faculty and staff) to ship express mail packages via UPS and DHL at Penn’s negotiated rates, resulting in significant savings on shipping costs.

PersonalShip is easy to use. Shippers enter in credit/debit card information, fill out the requested information, print a shipping label and any other necessary documentation, and affix it to the package.

Labeled packages may be taken to any carrier drop box or retail location nationwide or call UPS/DHL customer service directly to arrange pickup for a small fee.

Access PersonalShip by visiting upenn.edu/PersonalShip and entering in a PennKey and Password. Please read the information on the front page carefully, as it outlines important instructions.

Amazon@Penn

Amazon@Penn, located on campus within 1920 Commons, offers a secure and convenient place for students to pick up Amazon orders. Amazon Student and Prime members also get Free Same-Day or OneDay Pickup on a wide selection of items.

All Penn students are eligible to participate. Students shop for items they wish to purchase and, if they have a Free SameDay or Free One-Day account, choose Amazon@Penn as their shipping address during checkout. They will then receive an email or text message when their package is ready for pickup.

Proper Address Form

In order to ensure timely delivery, all parcels and mail sent to campus must use the official U.S. Postal Service address format. Specific information can be found at the Residential Services website upenn.edu/housing on the “Resources” page. Students should note that their mailing address is different than their campus residential address. Residents can contact housingmail@lists.upenn.edu for any questions about their mail service.

Note: USPS “delivery confirmation” mail sent to campus is confirmed upon arrival at the Philadelphia Post Office before delivery to the Penn campus. In other words, a USPS confirmation of arrival does not confirm delivery to the student.

Wellness at Penn

The University is strongly committed to providing exceptional health and wellness services to your student throughout their time at Penn. Wellness at Penn’s mission is to infuse wellness across its eight domains throughout the Penn experience through inclusive, innovative, and impactful initiatives, with a vision of a campus that integrates the science, theory, and practice of wellness. Wellness at Penn is comprised of two pillars: Student Health and Counseling and Public Health and Wellbeing. We invite you to follow us on Facebook or Instagram @wellnessatpenn to learn more.

Student Health and Counseling

Student Health and Counseling provides support and care for Penn students on their academic journey. Whether through physical, emotional, or social concerns, students may need support to face these challenges. Recognizing the need for help is a sign of strength and is often the first step in effectively managing difficulties.

Medical care is provided in our stateof-the-art primary care center (located at 3535 Market Street, Suite 100) by our team of dedicated clinicians who are

committed to the health and wellbeing of Penn students. Our team provides compassionate, accessible, cost-effective, culturally sensitive, and student-focused treatment, including care for sick visits, injuries, chronic medical conditions, preventive health services, health and wellness education, stress management, and immunizations. We offer convenient telehealth and virtual visits to better align with student choices and preferences. Our center is a gender-affirming and transinclusive office with providers experienced in caring for transgender clients. Privacy and confidentiality are of utmost concern.

Counseling is available for all undergraduate, graduate, and professional students who need support in fulfilling their academic, social, and personal objectives. Students can schedule an in-person or virtual appointment with a counselor at our center (located at 3624 Market Street, First Floor West), they can drop in to one of our Let’s Talk sessions across campus, or drop in to our office during regular business hours without an appointment if they require urgent counseling support. Our counseling team provides confidential, individual psychotherapy, which is primarily brief in nature and problem-focused. Other counseling options include assessment and referral services and medication evaluations and maintenance. Our team also offers group counseling, including several supportive interventions for special populations and themes such as eating concerns, mindfulness, and anxiety management.

Student Health and Counseling

Medical care

Ȱ 3535 Market St, Suite 100 Philadelphia, PA 19104

Л (215) 746-3535 (24-hour phone support)

Couseling

Ȱ 3624 Market St, First Floor Philadelphia, PA 19104

Л (215) 898-7021 (24-hour phone support)

î wellness.upenn.edu/student-health-andcounseling

Public Health and Wellbeing

Public Health and Wellbeing is dedicated to creating a community of care, providing the entire Penn community with disease surveillance and prevention, health education and promotion, and policies that make the healthy choice the easy choice. Public Health and Wellbeing continues to offer our innovative and evidence-based programming to students, whether they’re on campus or participating online. The Public Health and Wellbeing team is also an integral component of Penn’s communicable disease outbreak response, handling contact tracing, disease surveillance, and health education.

Our team of health educators offers workshops and seminars to equip students with the knowledge and skills they need to be successful and thrive during their time on campus. Whether they host a workshop on imposter syndrome or roll out an online course on sleep hygiene, their goal is to promote resilience and wellbeing across its eight domains. We are pleased to offer the Dowd/Sanders Wellness and Resilience Program to all residents of our college house system.

Mental health outreach and education also occur through targeted programming, self-development through workshops, online resources, a stress management program, and classroom lectures. Our offerings seek to foster the intellectual, social, and emotional growth of all students by promoting self-awareness, wellness principles, lifelong learning, and personal responsibility.

Also within the Public Health and Wellbeing department is the SUPER (Substance Use, Prevention, Education, and Recovery) Program, which is dedicated to reducing harm related to substance use at the University of Pennsylvania, and the Penn Park Farm, a multidisciplinary initiative that engages stakeholders from across the Penn community around the central pillars of wellness, food access, sustainability, and education.

Public Health and Wellbeing also helps students navigate the University’s immunization and insurance requirements. You can find the requirements and necessary steps to become compliant on our website under “Immunization and Insurance Compliance.”

Public Health and Wellbeing

Ȱ 3535 Market St, Mezzanine Philadelphia, PA 19104

Л (215)-898-0300

î wellness.upenn.edu/public-health-andwellbeing

The Division of Public Safety

The dedicated members of the Division of Public Safety (DPS) are responsible for enhancing the quality of life, safety, and security of our community.

The Division accomplishes its mission by delivering a comprehensive and integrated safety and security program in partnership with the community that we serve. The Division of Public Safety provides numerous resources to ensure your student’s experience at Penn is safe and secure. DPS comprises of 180 personnel, 121 of whom are sworn University of Pennsylvania Police Officers.

Emergencies: (215) 573-3333 or 511 from any campus phone; 911 for Philadelphia police and fire departments.

General Information: (215 ) 898-7297

î publicsafety.upenn.edu

24/7 Walking Escort Services

Call (215) 898-WALK (9255)

Public Safety Security Officers will walk with your student anywhere in the Penn Patrol Zone. The FREE Walking Escort service extends between 30th and 43rd Streets and Market Street to Baltimore Avenue, 24 hours a day, 365 days a year. It also extends west to 50th Street and north/south from Spring Garden Street to Woodland Avenue, between 10 p.m. and 3 a.m. via the University’s partnership with the University City District Ambassador Program.

How to Request a Walking Escort:

z Ask any Public Safety Officer on patrol or inside a building

z Call (215) 898-WALK (9255) or 511 (from campus phone)

z Use one of the many building and blue-light phones located on and off Penn’s Campus

î publicsafety.upenn.edu/about/securityservices/#services

Penn Transit Services

Penn Buses and Shuttles operate yearround except for holidays observed by the University, free of charge to all Penn community members holding a valid PennCard. Fixed route buses operate from 5 p.m. to midnight seven days a week. Evening shuttles operate from 6 p.m.–3 a.m. seven days a week and offer door-to-door service via mobile app, PennTransit Mobile, which sends real-time vehicle location information directly to mobile devices. Visit upenn.edu/transportation for more information.

(215) 898-HELP Line

The HELP Line is a 24-hour-a-day phone number for members of the Penn community who seek time-sensitive help navigating Penn’s resources for health and wellness.

Any member of the Penn community can utilize this service by calling (215) 898-HELP (4357). Calls are answered 24 hours a day, 7 days a week by Division of Public Safety professionals trained in mental health referrals by staff from Student Counseling.

Students dealing with the complex emotional challenges of university life can use the HELP Line to receive information and referrals to the many health and wellness resources at Penn, including Student Health and Counseling, Student Intervention Services, Public Safety, and others. They may also call on behalf of a friend or acquaintance. Parents concerned about their student may also call the HELP Line for assistance.

UPennAlert Emergency Notification System

The UPennAlert Emergency Notification System enables the University to quickly notify the Penn and surrounding Philadelphia community of critical information during significant emergencies or dangerous situations involving an immediate threat to the health or safety of students or employees occurring on campus. This is accomplished through three key methods: Personal Messaging; Siren and Public Address Systems; and Digital Displays.

Currently, the University can notify all Penn faculty, staff, and students through text messaging and email. The University also has siren and public address systems in place to send a UPennAlert. The Penn Siren Outdoor System (PennSOS) comprises 27 speakers transmitting voice-intelligible emergency messages and alert tones to the outdoor campus environment. PennSOS is not designed to penetrate buildings but will be audible above normal street noise. Angle-right

When a UPennAlert is sent, the Division of Public Safety uses their website to provide current and continuous updates, acting as a central reference point for accurate information.

UPennAlert is an additional layer of security and protection in emergency response, in conjunction with Penn’s well-established emergency communication methods that include University-wide broadcast emails, online updates via the Penn homepage, coordinated use of public media outlets, and public address systems within all College Houses.

î publicsafety.upenn.edu/pennready/ upennalert

Penn Guardian

Penn Guardian is a free app that is available to all Penn community members. It was developed by the University’s safety partner Rave Guardian, a service utilized on college campuses across the country.

Registering is easy — search “Rave Guardian” in the App Store for iOS devices or Google Play for Android devices. You will be prompted to enter your name, phone number, and Penn email address, which provides access to the University’s customized interface. Calls from a registered phone will allow Penn Police to determine your cell phone’s GPS location, which can decrease response time. This information will only be available to Penn Police if you call the PennComm Communications Center (PennComm) directly, either through the app or at (215) 573-3333.

If a call is made to PennComm, and you are unable to speak — perhaps because of an allergic reaction — a call taker will send a text message to your phone. You can then communicate directly via text. The app also provides a confidential way to submit a tip to Penn Police — with a photo, if necessary — through a text message.

For more information, please visit the Penn Guardian website at publicsafety.upenn.edu / safety-initiatives/pennguardian .

Athletics and Recreation

Penn Athletics

The University of Pennsylvania is dedicated to providing a wide array of athletic opportunities at both intercollegiate and recreational levels that enhance the educational, physical and social well-being of Penn students.

The University of Pennsylvania fields 33 Men’s and Women’s intercollegiate sports teams. Penn students with a valid PennCard receive free admission to all Penn Athletics events including The Penn Relays, while supplies last. Penn Football and Basketball are the most attended events in the fall and winter social scene. The annual Homecoming football game, Big 5 basketball games and of course the PennPrinceton rivalry match ups make for some of the most exciting experiences for Penn students. Student ticket policies can be found at PennAthletics.com /students

Gear up before getting to campus! Visit the Quaker Fan Shop at ShopPennAthletics. com to get the latest from your favorite teams. Parents wishing to tune in to watch web streams of Penn sporting events can do so on through ESPN Plus.

Penn Athletics Ticket Office

Ȱ 235 South 33rd St, Weightman Hall Philadelphia, PA 19104

Л (215) 898-6151

î PennAthletics.com/students

Campus Recreation and Racquet Sports

Penn Campus Recreation offers comprehensive programs and services to the University community. Activities include personal training, group exercise classes, premium classes, intramural sports, sport clubs, aquatics, massage therapy, an indoor climbing wall, an indoor golf simulator, and an outdoor adventure program. Campus Recreation provides an opportunity for individuals to pursue diverse recreational fitness and wellness activities during their time at Penn. Programs and services are offered in state-of-the-art facilities across campus including the David Pottruck Health and Fitness Center, Robert A. Fox Fitness Center, and Penn Park. For more information about the facilities, programs, and services of Penn Campus Recreation, please visit recreation.upenn.edu

The Penn Squash Center and the Hecht & Hamlin Tennis Centers offer racquet sports services to the Penn community. Activities include court reservations, equipment rentals and private lessons. For more information on racquet sports offerings, visit pennracquetsp orts.com .

Attractions on and Near Campus

Institute of Contemporary Art

Founded in 1963, ICA at Penn is committed to living artists and the cutting-edge art of our time. The museum presented Andy Warhol’s first solo exhibition in 1965 as well as significant shows of Agnes Martin, Robert Mapplethorpe, Glenn Ligon, Richard Artschwager, Karen Kilimnik, Lisa Yuskavage, and many others.

In The New York Times, critic Roberta Smith observed, “On a surprisingly regular basis, the tiny Institute of Contemporary Art ... mounts exhibitions that make the contemporary art adventures of many larger museums look blinkered, timid, and hidebound.”

ICA admission is always free.

Ȱ 118 South 36th St Philadelphia, PA 19104

î icaphila.org

Morris Arboretum

Our local arboretum is an ever-changing 92-acre landscape of colorful gardens, winding paths, bubbling fountains, and majestic trees. It includes the nationally award-winning Out on a Limb exhibit that puts you 50 feet up in the treetops (without having to climb!) The Morris Arboretum is a perfect escape in any season with special events all year long. Just 13 miles from Penn’s campus, it is accessible by car, bike, and public transportation. Admission is free with PennCard.

Ȱ 100 East Northwestern Ave Philadelphia, PA 19118

Л (215) 247-5777

î morrisarboretum.org

Penn Live Arts

Founded in 1971, Penn Live Arts at the University of Pennsylvania is a major cultural destination and crossroads in the performing arts, connecting Philadelphia regional audiences and the University of Pennsylvania through exposure to innovative human expression in theatre, music, and dance.

Ȱ 3680 Walnut St

Philadelphia, PA 19104

î pennlivearts.org

Penn Museum

(University of Pennsylvania Museum of Archaeology and Anthropology)

Home to over a million extraordinary objects, the Penn Museum has been highlighting our shared humanity across continents and millennia since 1887. Highlights include the 25,000-pound red granite Sphinx of the Pharaoh Ramses II,

a newly unveiled Eastern Mediterranean Gallery: Crossroads of Cultures, and galleries that showcase life in Mexico and Central America, Africa, the Middle East, Asia, and more.

Activities of interest for students include “Making Workshops,” research opportunities, the Great Lecture Series, internships, and fellowships, cultural film screenings, as well as the Clio Society. Named after the Greek Muse of history, the Clio society gives students a platform to enhance and strengthen their undergraduate experience through the Museum’s many resources. Clio brings together students who share a common interest in and appreciation for museums, culture, and art. The Penn Museum is free for anyone with a PennCard. Follow us @pennmuseum.

Ȱ 3260 South St

Philadelphia, PA 19104

Л (215) 898-4000

î penn.museum

5 Resources

Penn Directory Information

Campus Operator

Л (215) 898-5000

Parking

î upenn.edu/parking

Penn Transit Services

Л (215) 898-RIDE (7433)

Л (215) 898-WALK (9255)

î upenn.edu/PennTransit

Weather Emergencies

Л (215) 898-MELT (6358)

Undergraduate Schools

The College of Arts and Sciences

î college.upenn.edu

School of Engineering and Applied Science

î seas.upenn.edu

School of Nursing

î nursing.upenn.edu

The Wharton School

î wharton.upenn.edu

Academic Advising

College of Arts and Sciences

Л (215) 898-6341

î college.upenn.edu/advising

School of Engineering and Applied Science

Л (215) 898-7246

î seas.upenn.edu/undergraduate/advising

School of Nursing

Л (215) 898-6687

î nursing.upenn.edu/students

The Wharton School

Л (215) 898-7608

î undergrad-inside.wharton.upenn.edu

Life at Penn

Alumni Relations

Л (215) 898-7811

î alumni.upenn.edu

Career Services

Л (215) 898-7531

î careerservices.upenn.edu

International Student & Scholar Services

Л (215) 898-4661

î global.upenn.edu/isss/contact-isss

Netter Center for Community Partnerships

Л (215) 898-5351

î nettercenter.upenn.edu

New Student Orientation & Academic Initiatives

Л (215) 898-7000

î nso.upenn.edu

Office of the Chaplain

Л (215) 898-8456

î upenn.edu/chaplain

Office of Fraternity and Sorority Life

Л (215) 898-5264

î ofsl.vpul.upenn.edu

Office of Student Affairs

(including Family Weekend Information)

Л (215) 898-6533

î osa.vpul.upenn.edu

Penn Abroad

Л (215) 898-9073

î global.upenn.edu/pennabroad

Penn Athletics

Л (215) 898-6151

î pennathletics.com

Penn Hillel

Л (215) 898-7391

î pennhillel.org

Penn Student Agencies

Л (215) 898-6815

î psa.vpul.upenn.edu

Penn University Life

Л (215) 898-6081

î universitylife.upenn.edu

Weingarten Center

Л (215) 573-9235

î wlrc.vpul.upenn.edu

Offices and Services

Counseling and Psychological Services (CAPS)

Л (215) 898-7021

î caps.wellness.upenn.edu

Division of Public Safety/University of Pennsylvania Police Department Campus

Emergency Number:

511 from any campus phone or

Л (215) 573-3333

Available 24 hours a day/365 days a year

î publicsafety.upenn.edu

Office of the Registrar

Л (215) 898-6636

î srfs.upenn.edu/registrar

Office of Undergraduate Admissions

Л (215) 898-7507

î admissions.upenn.edu

Penn Dining

Л (215) 898-3547

î upenn.edu/dining

Penn Parents Outreach and Development

Л (215) 746-4646

ƍ ppparent@dev.upenn.edu

î pennparents.upenn.edu

Residential Services

Л (215) 898-3547

î upenn.edu/housing

Student Financial Services

Л (215) 898-1988

î srfs.upenn.edu

Wellness at Penn: Student Health and Counseling

Counseling:

Л (215) 898-7021 (24/7)

Medical care:

Л (215) 746-3535 (24/7)

î wellness.upenn.edu/student-health-andcounseling

Wellness at Penn: Public Health and Wellbeing

Л (215) 898-0300

î wellness.upenn.edu/public-health-andwellbeing