processes and practices requires a multidisciplinary and inter-professional team. Bringing people together to accomplish complex work requires a commitment to the people involved. Building trust, expressing appreciation and giving people needed resources can produce exceptional results.” What type of skill set do you possess which makes you an effective leader? “Understanding human nature, effectively measuring data to drive performance, honesty and dependability.” How can the healthcare industry in the region be improved? “Rochester Regional Health is far ahead of most health systems across the U.S. in the way we use data to drive performance, achieve quality, integrate care along the care continuum and save cost. The only way for healthcare organizations to succeed in this era of immense change is to know how to measure its performance and adapt quickly to new regulatory and economic pressures.” What do you do for fun? “I enjoy all aspects of my life. I have a wonderful family with whom I enjoy time. Jogging, cooking and gardening are activities that help recharge my internal batteries.”
Michael E. McRae President and chief executive officer, St. Ann’s Community. Withtheorganization since: September 2010 Since what year in the current position: 2014 Education: Bachelor of Science degree in gerontology; Master of Science degree in human services administration. Career Highlights: “Starting out as an activities director I found a great deal of enjoyment interacting with residents early in my career. The experience of working one on one and in small and large groups with the seniors we serve continues to be foundational in the decisions I make in my role today. Part of my professional growth was assuming the challenging role as the continuous quality improvement (CQI) director for a hospital system. This responsibility afforded me the opportunity to transcend multiple healthcare service lines and have an exposure from newborn right through hospice/end-of- life care. Now as chief
executive officer, I have a unique view of how all of the moving parts within a health system interact.” Current affiliations: UR Homecare, board of directors; Brothers of Mercy, board of directors; Pandion Optimization Alliance, board of directors; legal services committee of LeadingAge New York. How do you describe your managerial philosophy or approach? “There is a difference between managing and leading. When I am leading, my focus is on building a high-performing and cohesive executive team, aligning our leaders’ focus and deliverables on our long-term direction and vision. When I am managing, my focus is on achieving our mission — what must be done to realize our vision, how we creatively and collaboratively achieve our strategic framework. “My management philosophy is to create an environment for success. I do this by setting high and challenging standards and goals for our leadership team, by engaging, empowering and supporting them, and unleashing ownership. I also encourage open debate and dialogue in the spirit of achieving clarity, prioritizing our resources and developing collaborative relationships. Our board of directors, our executive and leadership team and our associates are passionate about achieving goals that serve our residents — not just doing the right thing, but doing what is right for each of our stakeholders. The bottom line is providing excellent care and high-quality services.” What type of skill set do you possess which makes you an effective leader? “Self-awareness, empathy, relationship building and passion for our mission are some skills that I leverage in my leadership role. Also being open to all ideas and suggestions that advance St. Ann’s Community as the provider and employer of choice for comprehensive care, housing and services for older adults. I am transparent and people with whom I interact know my passion for creating an environment of trust, respect, inclusion, fairness and consistency.” How can the healthcare industry in the region be improved? “Identify opportunities for collaboration, interdependence and interconnectivity. Opportunities that bring stakeholders together to review best practices, cost of doing business, patient-centered care, quality and staffing are just some areas we should focus on for improved healthcare in our region. There are many opportunities for the sharing of resources to achieve mutual goals that address community health.” What do you do for fun? “I see myself
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first as a father and husband. I enjoy time with my family, especially traveling with them.”
Daniel Morris Certified sexual addiction therapistsupervisor (CSAT-S) and co-founder, Kavod Psychotherapy. Withtheorganization since: 1993 Education: Master of Social Work degree, SUNY Albany; Bachelor of Science degree in theater arts, SUNY Brockport. Career Highlights: “Over 35 years as a therapist helping people heal. An early proponent of treating addictive and compulsive behaviors around sexuality, I supervise professionals in New York state seeking certified sex addiction therapist (CSAT) credentials through the International Institute for Trauma and Addiction Professionals (IITAP). I completed this extensive CSAT training program in 2011.” Current affiliations: National Association of Social Workers, IITAP. How do you describe your managerial philosophy or approach? “I help people with sex, relationship and pornography issues — especially couples suffering from the trauma of sexual indiscretions. Couples seeking to rebuild a relationship rooted in trust must face the cauldron of abandonment and betrayal and learn understanding, acceptance and forgiveness. I help them break through denial and create a safe space where they can slowly let down their defenses and open the lines of communication. Couples committed to each other and their work can transform this painful process into profound personal transformation and healing.” How can the healthcare industry in the region be improved? “Internet addiction and excessive use of pornography is an epidemic hiding in plain sight. Healthcare providers need to recognize that problematic sexual behavior destroys relationships, alienates families, and ruins lives. Starting the conversation is not easy, but we must encourage people to seek help and begin the healing to rebuild their lives.” What do you do for fun? “I love planning the next steps for Kavod to extend our reach in the community. I also enjoy cycling, cooking, and traveling.”