How can the healthcare industry in the region be improved? “You don’t want to know my feelings on this, LOL.” What do you do for fun? “Spend as much time as possible with my family and spending times outdoors.”
Robert W. Hurlbut President and chief executive officer, Hurlbut Care Communities. Withtheorganization since: 1984 Since what year in the current position: 1993 Education: A 1984 graduate of Rochester Institute of Technology; Bachelor of Science degree in food, hotel and travel management. Career Highlights: Leading the family organization, he has developed collaborative partnerships with organizations such as Strong Memorial Hospital and Lifespan aimed at providing the highest quality of care and services to residents of 13 Hurlbut Care Communities. His focus on elevating nursing home care and rehabilitation services has led to meaningful advances in patient transportation, seven-day-a-week rehabilitation sessions at Hurlbut facilities, care for the elderly with severe behavioral disabilities, streamlining insurance-related paperwork and other notable improvements. Current affiliations: Current and past board service to the Memorial Art Gallery, The Strong Memorial board, University of Rochester Nursing advisory board, Public Health Planning Council, Eldersource, Lifespan, the R.I.T. advisory board, American Red Cross, and many others.” How do you describe your managerial philosophy or approach? “I do not believe in micromanaging our administrators. They run each of their respective facilities and they are responsible for the day-today operations. Each one of our Hurlbut Care Communities is differentiated by its own name and distinctive personality and I want our administrators to feel as though they own each of their homes.” What type of skill set do you possess which makes you an effective leader? “I try to listen to my employees and encourage the sharing of ideas with the end goal of making the lives of our residents better. I do believe that I am the one, at times, to make final decisions, but I also try to coach my administrators to reach the deci-
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2019 Rochester/Finger Lakes Healthcare Guide - 25