something you don’t need. I will give you as many choices as possible and explain the pros and cons of each, so you get the most value for your money. I will do my best to treat you the way I would want to be treated, with honesty and respect and a sense of humor when needed. I won’t stop until we are both satisfied that my service to you was right and to your satisfaction.” What type of skill set do you possess which makes you an effective leader? “The ability to be compassionate and kind all the while understanding the sensitive nature of each person. I treat every customer like my only customer. I want you to receive the undivided attention you deserve while selecting wigs and headpieces. My wig shop is open by individual appointment only, to ensure a personalized experience every time, and I welcome stylists and patients to call with questions about hair loss or to inquire about my many products, supplies, and wigs for cancer patients.” What do you do for fun? “Deep sea fishing, bowling, crochet, playing free casino games on my computer.”
Sam Guarnieri Owner and founder, Pittsford Dental Excellence; Kois Center mentor and clinical instructor; founder of the Greater Rochester Airway Group. Withtheorganization since: Practicing dentistry since 1981 Education and professional development: Earned undergraduate degree from Niagara University; Doctor of Dental Surgery (DDS) degree from Howard University School of Dentistry in Washington, D.C.; completed his dental residency at Strong Memorial Hospital. Career highlights: Maintains the highest levels of accreditation. Maintains the highest levels of accreditation and pursues ongoing educational opportunities as part of professional growth. Has studied with Dr. Soroush Zaghi, a Stanford ENT and sleep specialist. In addition, he has completed a residency in sleep breathing disorders and trained with a number of specialists from Harvard to Stanford. Has completed programs at Misch Implant Institute, The Pankey Institute, The Dawson Academy, CAMBRA and
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