A Physician's Guide: Working with the HIT Regional Extension Program in Ca.

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REC Core Services: Through April 2012, PPCPs practicing in HITECH-LA and COREC service areas will not be expected to pay any fees for REC-subsidized services. CalHIPSO does have member fees, but will waive those fees through December 2011 for PPCPs enrolling by June 30, 2011. For specifics about CalHIPSO’s membership fees, see: www.calhipso.org/images/stories/pdf/CalHIPSOFeeSchedule.pdf See the table below for the timing of REC subsidies. HITEC-LA and COREC are subsidiaries of county-based health plans. For 2010 and 2011, their countybased boards will contribute funds to offset provider fees. What they will do beyond 2011 has not been determined. CalHIPSO does not have the same access to organizational resources as these two RECs. CalHIPSO was created specifically for the HITECH program and will have to develop additional sources of revenue beyond the federal grant to assure sustainability. It is dependent on membership fees and other feebased services to cover the match and the cost of PPCPs in excess of their PPCP quota. To help CalHIPSO develop its product adequately to market it after federal subsidies end, it is developing a business plan to identify additional fee-based services of value to providers and others. Non-Core Services: RECs are not funded to develop interfaces, install hardware or software, provide customized designs, detailed project management or intensive handholding. The practice is free to pay for any additional services it desires, purchasing them either from the Service Partner or another consultant. CONSIDERATIONS: RECs/LECs may only pay consultants to work with PPCPs if the consultant has been recognized as an approved Service Partner and has entered into a contract with a REC/LEC. A provider/practice should not enter into any agreement expecting REC-funded service with a consultant without confirming the consultant is a contracted Service Partner. A call to the REC/LEC or check on their website should confirm status in case of questions. The Service Partner who completed the Practice Service Plan and the Service Partner who carriers out the plan may not be from the same entity. If either the practice or the Service Partner suggests modifications to the Practice Service Plan that results in additional services, additional fees may be incurred. To avoid surprises, ask questions – stay engaged and informed. Additional services may be exactly what are needed, but additional costs should not be a surprise. If the practice has questions about proposed costs or unexpected fees, talk with the Service Partner. If reasonable accommodation is not possible, escalate to the LEC/REC.

RECs/LECs are organizers. They are connected to events and resources in the local community. Health information exchange connections were mentioned above. Another important connection is with local community colleges educating an information technologysavvy workforce. Does the practice/clinic have open positions that need to be filled and want to increase the HIT skills in your practice/clinic? Talk with your REC/LEC about interns who may be available through the new workforce development programs. New graduates are emerging from six-month programs and looking

Guide to Working with RECs and LECs

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