Blanco 2018 Showroom Catalog

Page 105

Customer Service & Shipping

Be An Informed Consumer

Nothing Less Than Our Complete Attention. Nothing Greater Than Your Satisfaction.

Why Buying from a Showroom Makes Sense!

CUSTOMER SERVICE HOTLINES

BLANCO® WILL SHIP IN 3 BUSINESS DAYS.

1. The Right Product

BLANCO Customer Service Hotline For BLANCO

Shipment weights are listed with each product in this catalog and

Trade Customers only:

denote the following:

Monday through Thursday (8:00 AM - 5:00 PM EST)

Can ship UPS or UPS oversize (freight charges apply – call for estimate)

BLANCO® products are constructed to the highest quality standards and will give you years of enjoyment. It is important that you select the right product, design and style for your home. For the best shopping experience, BLANCO strongly recommends that you purchase our products through local authorized showrooms.

Friday (8:00 AM - 3:00 PM EST)

Use smartphone to scan QR code for installation instructions:

CALL: 1-800-451-5782 FAX: 1-800-213-1963 For All Other Phone Calls: Regarding sales, marketing, accounting, operations and administration, please dial 609-668-6200. To Register For BLANCO SYNC: (Our customer web ordering system.) Please send an email to marketing@blancoamerica.com, with your customer name, customer number, contact administrator, email address and phone number. Consumer Inquiries: For prompt service, please send all written consumer inquiries via email to blanco@blancoamerica.com

Or go to: www.blancoamerica.com

2. Warranty Support If you purchase a BLANCO product from an UNAUTHORIZED INTERNET RETAILER any and all claims (whether the claim is for a defect or for damages) relating to the product will not have the benefit of being covered by BLANCO’s warranty. Instead,you will have to resolve any such claim only with the internet retailer from which you purchased the product. BLANCO cannot guarantee that the product you buy from an unauthorized internet retailer is an authentic, quality BLANCO product that is new and fit for installation and use.

Complies with the California Green Building Standards

3. Customer Service & Satisfaction

Code, which requires minimum 20% water savings.

An experienced showroom consultant can work with you to avoid the pitfalls of poor planning, unforeseen installation issues and much more. That is real service and value all in a person you can trust. For more information, please visit our website www.blancoamerica.com.

Ordering Literature: A literature fulfillment account is required to order BLANCO literature. To request an account, please email support@blancofulfillmentcenter.com with your name, email address, company name and phone number.

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