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Solutions, SIMS, GIS, Wipro, “The hospitality industry has yet to recover from the events of 9/11. Since that tragic day, the revenues of the major hotel operating companies have declined sharply, reason is people fear. Most of the big hotels hired security experts and invested money on security but not sufficient. These Hotels installed gate access security and CCTV which is not sufficient to encounter attacks. Some intelligent systems along with local police coordination is required…e g. facial recognition along with NCRB database integration. At the same time small hotels have fund issues to put much security equipment.”
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Hotels today are recognizing the threat posed to them and are much more receptive and all major hotels have deployed or are upgrading their security systems. Although IP is popular but cost plays a major role while selection of system. Most properties are upgrading “T&A only” systems to centralized access control platform for better alarm handling and central reporting. There are various innovations that can help a property stand out and be a safe destination for its customers. Seamless integration between Video surveillance, access control, fire and intrusion can help better control and monitor the security space.
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Atulya Chandra, General Manager,
Honeywell Security Group – Asia Pacific Region
“Recent attacks on hotels across the globe have turned the Industry’s focus again on security issues. Hotels must foster a safe, secure environment for its guests and employees to ensure a better, safer guest experience. Inadequate security has repercussions beyond guests losing belongings, theft and employee carelessness; it could become an easy target for criminal acts of third parties, hence, it’s important to monitor all key areas of the hotel to ensure complete safety for its customers and employees,” observed Sudhindra Holla, Country Manager, Axis Communications, India & SAARC. He further added, “After some of the terror attacks in the past few years, the implementation of surveillance has become mandatory in the hospitality industry. And there are a variety of security/surveillance options to choose from - Modern hotels go for modern security hardware while the general hotels opt for more basic ones, but, it’s good to see hotels upping their security quotients to keep crimes and terror at bay.”
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Santosh Pillai, Director & CTO, 2020 Imaging
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Ashwin Amarapur, Director, AllGoVision
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Jimmy Bhavsar, Sr. Marketing Engineer, TimeAttendance and Access Control Solutions, Matrix Comsec
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Khwaja Saifuddin, Senior Director - South Asia, Middle East and Africa, WD
“Hotels often look for 24/7 surveillance and monitoring system that would provide security and safety and minimize pilferage. At the same time, the cameras are required to be discreet and unobtrusive, in order to maintain aesthetics and to ensure that the guests’ comfort and privacy is not compromised. They also look for products which enable higher image quality and provide 360° view at places especially like corridors, lobby and parking areas to enable remote monitoring and tracking any unusual activity,” suggested Sudhindra Holla. 39