Who’s who in the South East Coast QO? Samantha Riley, Head of the Quality Observatory I became Head of the Quality Observatory in January 2009 having worked at the SHA for several years. I (try to) provide strong leadership to the team, ensuring that our work programme reflects the priorities within the local NHS and that high quality, analytical products are provided to our customers. I spend a lot of my time with clinicians in Trusts and PCTs to find out how the Quality Observatory can best support improvements in the quality and efficiency of care provided to patients. In addition, I have chaired the Data Quality Board for some years and am an active member of the Quality Information Committee (a sub group of the National Quality Board). I am really passionate about the utilisation of data and information to support improvements in patient care and am a self confessed 'information junkie'. I also have a passion for shoes which has earned me the nickname of Sam the Shoe.
Suzanne Gregg, PA to the Head of the Quality Observatory Hi I'm Suzanne and I help keep the members of the Quality Observatory team organised and act as Personal Assistant to Samantha Riley. I have to schedule meetings, find venues and make sure everyone knows where they are sitting each week. If you need a meeting with Sam—you’ll need to deal with me! I am also the designated present wrapper!
Katherine Cheema, Specialist Information Analyst I am the lead analyst for primary care (including supporting establishing GP consortia) , patient experience and long term conditions and also support the newborn part of the maternity and newborn pathway and the regional normalising birth programme. I am familiar with Excel, Access and have a good knowledge of VBA for Excel (albeit largely self taught!) as well as having a solid grounding in research methods and statistics; if you need a sample size calculated or a power calculation performed then I am the analyst for you!
Adam Cook, Specialist Information Analyst I provide support to the following QIPP workstreams – Maternity, Safe Care, Mental Health, & End of Life Care. I also support the Safer Smarter Nursing Metrics programme, and I have undertaken a lot of work around developing metrics for measuring Dementia which are now being used nationally. I support queries around SUS, data quality, coding and CDS definitions. I’m available to help with database creation and construction, the building of dashboards in Excel, and survey design. It is also rumoured that I have written the odd verse for Knowledge Matters and appeared in the QIPP Hop music video!
Simon Berry, Specialist Information Analyst I’ve worked for the SHA for 5 years, I’m currently providing analytical support to the Urgent / Emergency Care and Planned QIPP programmes and lead the Stroke clinical metrics development programme. I have undertaken a significant amount of work to support improvements in A&E performance (ask me about my AESOP tools) and more recently have undertaken work on behalf of the National Technology Adoption Centre to evidence the use of innovative technologies. If you need any help or advice around MS Excel, Access, database design, dashboard design or VBA I’m more than happy to help.
www.QualityObservatory.nhs.uk
Fatai Ogunlayi, QIPP Analyst Hi, I have a two year contract as Quality Innovation and Productivity Analyst within the Quality Observatory. One of my key roles is to support the regional Enhancing Quality Programme; a Programme aimed at delivering world class clinical standards within providers in South East Coast, resulting in better quality of life for patients (and best value services). I addition, I can support the develop of bespoke websites and am working with Nikki on a web-based QOF tool which will be completed in April.
Nikki Tizzard, QIPP Analyst I’m Nikki and I provide support to the long term conditions programme. I focus specifically on COPD and respiratory disease and have undertaken detailed work to develop practice-based dashboards to evidence a baseline for establishing consortia. In addition, I support some of the teams who have had bids successfully funded from the Regional Innovation Fund and am working with Fats on the QOF tool described above.
Rebecca Matthews, Performance and Planning Analyst I cover all aspects of performance reporting against national targets including the public board performance report, performance dashboards, cancer waiting times monitoring and queries around the NHS performance framework and CQC assessments. I am also analytical lead for the Vital Signs planning process, I co-ordinate reporting for all QIPP workstreams and lead on analysis to support the QIPP medicines management programme. I also produce monthly benchmarking
Charlene Atcherley-Steers, Performance Analyst I spend about half my time updating and enhancing some of the performance dashboards, including the 18 Weeks dashboards and Diagnostic dashboard. The rest of my time is taken up working with Kiran on the development of our new website which we’re adding new functionality to all the time. I am happy to help with Excel, Access, Word and PowerPoint (sometimes with the help of my good friend Google). I can also help with some website coding and SQL.
Kiran Cheema, Workforce Analyst Hi! I oversee all analysis related to workforce and provide a key role in modelling the impact of QIPP programmes on the workforce. In addition to this, I oversee (and undertake) a lot of the development for our new website and have a list of website development requests from teams across the region. I am the creative brains within the team and am responsible for the design of Quality Observatory mugs for appropriate occasions.
Aleksandra Bujnicka, Workforce Support Analyst I update the Workforce dashboard which utilises FIMs data and share responsibility for developing new sets of measures, making use of ESR DW sourced statistics, to further aid informed workforce planning. Additionally, I maintain the Better Care Better Value dashboard and have some experience in utilising mapping software.
David Harries, Health Analyst As well as providing analytical support for Public Health, I also have responsibility for supporting the following QIPP workstreams – Staying Healthy and Children & Young People. I recently taken on the lead analysis role for HCAI and have a lot of experience in utilising mapping software.
PLUS…….
David Graham, Informatics Graduate Trainee Hi, I’m a graduate trainee spending my final placement with the Quality Observatory. I am involved with a range of projects including supporting the information needs of GP consortia, supporting Samantha on some national work on data quality and assessing the business processes of the Quality Observatory.
www.QualityObservatory.nhs.uk