INTELLIGENT PROCESSES FOR ESTATE AGENT PROFESSIONALS

The real-estate market is highly dynamic. Appointments have to be coordinated well and administrative matters need to be dealt with efficiently. There is also the organisation of viewing appointments and the perfect presentation of the property. What are the most effective ways to coordinate the work to maintain focus on the most significant matter: namely, the client's satisfaction?

Founded in 2001 by Stefan Mantl, onOffice has long been a reliable software partner for real-estate agents. “We work closely with our clients, design solutions for all requirements. Hence our software and our services are specially tailored to the needs of a respective estate agent’s office – regardless of whether it’s a single agent, an office with several people or large networks,” says Mantl.

onOffice enterprise, the software developed by Mantl and his team, is able to digitally map the real-estate business one-to-one. Thanks to intelligent processes, it adapts perfectly to current market conditions. “Routine tasks in the fields of acquisition, client loyalty, marketing and service can thus con- veniently be managed in the background by onOffice. This saves the agents time – time in which they can work more efficiently and concentrate on the essentials: namely, on contact with clients and about the property,” highlights the founder and owner of onOffice.

A product such as onOffice enterprise relies on user input – input which is vital for its continuous improvement. The team around Mantl therefore considers itself not only a software provider, but a partner to its clients.

“It is imperative that we maintain personal contact with our clients as well as a high level of customer loyalty. Which is the reason why we regularly organise events such as the onOffice business-beats in April or the onOffice Summer Travelling in Majorca. Here, customers can discuss current issues, exchange ideas and expand their network in a relaxed setting.”

Part of the onOffice Summer Travelling experience are specially designed training sessions where the optimisation of workflows is discussed and users become even more familiar with the functionalities of onOffice enterprise. “onOffice Travelling, by the way,” adds Mantl, “is the best opportunity to contribute your own ideas and to bombard the trainer with questions!” www.en.onoffice.com

Curious? It's not too late to register for the onOffice Summer Traveling programme and the onOffice business-beats in Aachen. In addition to interesting presentations, lively discussions and renowned exhibitors, participants can also expect a thoroughly enjoyable event, too.