October/November 2017
The Healthy Workplace Issue Cover Story - Bridges Health pg. 6 Succession Planning means Brain Fuel for forsuccess Workplace Safety pg. 8 planning pg. 23
Throwing Away the “Exhaustion” Badge of Honour pg. 23
Left to Right: Garry Derenoski, CEO, Adelle Stewart, Director of Operations, and Leon Ferguson, Vice President of Bridges Health in Saskatoon.
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October/November 2017
Featured Articles Improving employee health & wellness Pg. 6 Cover Story
Brain fuel for improving employee safety at work Pg. 8 By Melody Byblow
Three insights I learned from Monica Kreuger -
Pg. 11
By Andrea Hansen
Vidashield - technology protecting patients Pg. 14 Bridges Health, Page 6. Image: Grant Romancia Photography
Fighting for business owners on proposed tax changes Pg. 16 Darla Lindbjerg, CEO of the Saskatoon Chamber
Throwing away the “exhaustion” badge of honour Pg. 23 Kelly Bode, Chair of the Saskatoon Chamber Board of Directors
Board of Directors for the Greater Saskatoon Chamber of Commerce Chair Kelly Bode - WMCZ Lawyers. 1st Vice-Chair Peggie Koenig - Koenig & Associates. 2nd Vice-Chair Paul Labbe - Stantec Inc. Past President Jason Yochim - Saskatoon Region Association of REALTORS®. Executive Sandra Ribeiro - Canadian Light Source Inc. Bill Cooper - PotashCorp. Stacy Dybvig - ICR Commercial Real Estate. Usha Kapoor - Park Town Hotel. Linda Exner - PCL Construction Management Ltd. Deborah Meyers - Saskatchewan Polytechnic. Karl Miller - Meridian Development. Chris Sicotte - Affinity Credit Union. Brian Skanderbeg - GFG Resources Inc. Trevor Thiessen - Redekop Manufacturing. Chris Woodland - MLT Aikins.
STAFF
Darla Lindbjerg, CEO Kendra Cruson, VP Business Development & Member Experience Roz Macala, Executive Secretary Terri Eger, Events and Communications Director Terry Lawrence, Administrator Kevin Meldrum, Marketing Director Linda Saunders, Bookkeeper
Canadian Publications Mail Agreement No. 40052085 Return Undeliverable Addresses to: Greater Saskatoon Chamber of Commerce 104-202 4th Avenue North, Saskatoon, SK S7K 0K1 Publisher: Kevin Meldrum - Marketing Director
Cover Image by Grant Romancia
businessview@saskatoonchamber.com
Staff Writer: Terri Eger - Events & Communications Director Photographer: Grant Romancia
BUSINESSViewis a publication of the Greater Saskatoon Chamber of Commerce 104-202 4th Avenue North, Saskatoon, SK S7K 0K1 Phone: (306) 244-2151 Fax: (306) 244-8366 Email: chamber@saskatoonchamber.com Website: www.saskatoonchamber.com Twitter: @stoonchamber Feedback on articles is invited, but views expressed in BUSINESS View are those of contributors and are not necessarily endorsed by, or are policy of, the Greater Saskatoon Chamber of Commerce or its Board of Directors. We encourage you to support the business leaders whose names and products you see advertised in this issue as well as throughout our entire membership. The Board reserves the right to edit submissions.
BUSINESS VIEW SASKATOON OCT/NOV 2017 3
The Saskatoon Chamber Welcomes our New Members Advanced Labs Canada Inc. Health & Fitness Phone: (800) 425-4970 Scott Urbanoski Technology is advancing everyday, more and more health studies are showing new results. Our mission to utilize technology and current studies to develop products that actually help people worldwide. Airline Hotels Hotels / Motels AND Restaurants 211 4th Ave S, Saskatoon Phone: (306) 374-6000 Jaret Waddell Airline Hotels owns and manages incredible hotels from Alberta to Ontario including the Travelodge Saskatoon, Hilton Garden Inn Saskatoon and Country Inn & Suites. AlSask Property Contract Services Ltd. Property Management AND Real Estate - Residential Phone: (306) 242-0001 Kelly Remai We offer property management, repairs and maintenance for commercial and residential landlords. Apex Trampoline Park Health & Fitness AND Tourism Industry 100-3910 Burron Ave, Saskatoon Phone: (306) 374-5867 Carey Chomyn Our facility is equipped with fun zones and challenges for all ages, toddler times, open jump and Club Apex on Friday nights, check us out at www. jumpapex.com. Assante Wealth Management - Briske Financial Group Financial Services / Planning AND Insurance Companies / Agents 301-500 Spadina Cres E, Saskatoon Phone: (306) 665-3244 Tara Friesen Financial planning and wealth management
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BUSINESS VIEW SASKATOON OCT/NOV 2017
Benchmark Reliability Services, Inc. Consultants 403-615 Lynd Cres, Saskatoon Phone: (306) 551-8909 Lisa Stephens Benchmark Reliability Services is a Saskatchewan based company which provides quality condition based monitoring services and asset integrity programs to attain maintenance excellence. Blue Moose Media Marketing / Market Research AND Consultants - Business 210-120 Sonnenschein Way, Saskatoon Phone: (306) 290-8235 Travis Low Saskatchewan’s leading resource for social media training and management. We help clients build an engaging online presence that turns goals into results. CRG Strategies Consultants - Business Phone: (306) 270-1228 Catherine Gryba Services include government relations , strategic planning, and communications. Provides advice and support for companies to sustain and grow through strategic and effective planning. EJS Equipment Services Equipment Repair / Maintenance / Mechanics 713 14th St E, Saskatoon Phone: (306) 715-8241 Elias Shantz Mobile heavy duty mechanic service. I perform maintenance and repairs on all makes and models of construction equipment Elemental Alchemy Keepsake Jewellery Retail - Jewellery / Accessories Phone: (306) 203-6593 Lindsay Jarrett Custom Keepsake Jewellery
Hino Truck Sales (Saskatoon) Trucks - Parts / Repair AND Trucks Rentals / Sales / Services 834 56th St E, Saskatoon Phone: (306) 933-2414 Maureen Pozniak Hino Saskatoon is a full servicing truck dealership offering parts, service, sales of new and used Hino trucks. We are also a lease and rental truck outlet. It’s a Dog’s Life Pet Grooming Inc. Pets / Pet Supplies / Pet Training 6-1025 Boychuk Dr, Saskatoon Phone: (306) 651-3023 Angela Banman / Lorna Phillips Provide quality care, professional pet grooming in our daycare type salon atmosphere. June HR Solutions Inc. Business Services 30-2707 7th St E, Saskatoon Phone: (306) 652-2958 Jun Su Lean Practitioners Association of Saskatchewan (LPAS) Non-Profit Organizations 63 Plainsview Dr, Regina Phone: (306) 550-2426 Stewart Bellamy We are a voluntary and membershipdriven not-for-profit organization, committed to facilitated shared learning opportunities amongst professionals in all industries who are dedicated to the application Miss Fit Health & Fitness 3010C Arlington Ave, Saskatoon Phone: (306) 668-9290 Rick Wilde Northend Transport Inc. Courier / Delivery Service AND Transportation Industry PO Box 1131 Stn Main, Saskatoon Phone: (306) 380-7758 Philip Weiler Transportation Courier
The Saskatoon Chamber Welcomes our New Members Oakville Investment Properties Real Estate - Developer 200-303 Wheeler Pl, Saskatoon Phone: (306) 955-5392 Kelly-Anne Bodvarson
Ritmo Gymnastics Health & Fitness 151 Whitecap Pl, Saskatoon Phone: (306) 717-1849 Dalena Juarez
Tara Knoblauch Realty PC Ltd. Real Estate - Residential 53 Rennie Pl, Saskatoon Phone: (306) 230-8545 Tara Knoblauch
Construction, Development, Leasing for commercial business
A rhythmic gymnastics school in Saskatoon that specializes in high quality pre-competitive and competitive training.
I am a Residential and Commercial Real Estate Agent with Boyes Group Realty in Saskatoon and surrounding communities.
Rock & Bloom Graphic Design 304 Avenue D S, Saskatoon Phone: (306) 227-1302 Heather Adams
Unaffiliated Hot Tub Home Care Home-Based Business Phone: (306) 717-3821 Lauren Penner
Pat McNeil - Royal LePage Saskatoon Real Estate Real Estate - Residential 620 Heritage Lane, Saskatoon Phone: (306) 221-7285 Pat McNeil Phoenix Group Advertising / Public Relations 195-1621 Albert St, Regina Phone: (306) 585-9500 Pam Klein / Sara Tetreault
Rock & Bloom is a team of brand specialists, partnering with businesses to design & craft all the elements of a successful brand. From its look and feel, to its digital presence.
We’re a full-service advertising agency. We pride ourselves in having a teambased atmosphere. We work with pride. We have fun. We have big hearts. We have a great attitude that gets the job done.
Sik Pics Productions Video / Film - Productions / Equipment 207-310 Wall St, Saskatoon Phone: (306) 290-5393 Chris Sikorsky
ProActive Fitness Inc. Health & Fitness 5-3602 Taylor St E, Saskatoon Phone: (306) 374-3013 Shelley Turk We specialize in small group and private personal training focusing on the 50+ client. Small groups of 6 participants, max, for functional training and 10 for Tai Chi.
Hot tub repair service for off-warranty spas.
Sik Pics Productions provides photography and videography services to Saskatoon and area. Our areas of expertise include commercial work, events, weddings and engagements, lifestyle, etc. We are the official photographer and videographer for the Saskatchewan Rush!
BUSINESS VIEW SASKATOON OCT/NOV 2017 5
Left to Right: Garry Derenoski, CEO, Adelle Stewart, Director of Operations, and Leon Ferguson, Vice President of Bridges Health in Saskatoon. Image: Grant Romancia
“When ‘I’ is replaced with ‘We’ even Illness becomes Wellness”
Cover Story
Improving employee health and wellness By Terri Eger Events & Communications Director Greater Saskatoon Chamber of Commerce
As soon as you walk into Bridges Health you know you’re in a place that’s different – good different. Visitors are greeted at the front door by the fourlegged welcoming committee, Boo. His official title? CEO – Chief Energy Optimizer, and it’s fitting. You can’t help but smile when a little puppy comes over to say hello. Bridges Health has been successful in developing a culture that stands out from the norm. It’s a place where people genuinely care about other people. Where helping people achieve healing is the number one priority. “We are constantly evolving but we won’t jeopardize the fundamentals of our team,” said CEO Garry Derenoski. “That’s how we are able to make such an impact. It takes a special type of person to deal with other people’s health. They have to be here for the right reasons and that’s to help people enhance their quality of life.” It’s a team effort from the start which is evident in everything the company does, from the promotional material to the business the company adheres to. “When ‘I’ is replaced with “We” even Illness becomes Wellness.” It’s a good motto and the key concept that helped Derenoski start his business more than 20 years ago. Working as a personal injury representative, he could see a need for additional services. “I’ve always loved helping people,” he said. “I could see that there was a need to help people really recover from their injuries, especially assisting people while they were still at work so they didn’t have to miss time, resolving health issues before they become chronic.” Two weeks prior to Derenoski starting his business he had the misfortune, or perhaps the good fortune, of breaking his leg. He quickly learned that what he considered to be a minor injury was very disruptive to his life and made him reliant on others. “I got a real appreciation for what people go through,” he said. In 2005, Bridges Health hit the market with a small staff that consisted of himself and two employees, Bridges Health
started from humble beginnings in the Derenoski home. By consulting with focus groups that included therapists, doctors, union and private sector personnel, Bridges Health developed a program to meet the needs in a proactive way for all people from all sectors. As a result, Managed Abilities Program, (MAP™) was developed. MAP™ is one example of how Bridges Health works with companies and their employees to proactively reduce absenteeism due to illness and injuries. This program specializes in taking a holistic approach to health and wellness that benefits the employee as well as the employer. Bridges Health strives to find out where the issues stem from before employees are forced to miss work and not be able to provide for their families due to illness or injuries. Through individual assessment they work with the client to get to the root cause of the absences. Under the strictest of confidentiality they look at the individual’s complete health and wellbeing. They seek to understand, with an impartial lens , what is happening in the individual’s life and injury, and work with them and their healthcare professionals to develop a recovery plan. “Statistics show that 76% of people don’t take an active role in their own health care,” explained Director of Operations Adelle Stewart. “We’re here to help them take care of that.” Bridges Health has the ability, through consent, to work collectively and impartially with physicians and Employees to assist and support getting to the root cause of the illness/ ailment so a solution and recovery plan can be found and determined. They then assist the Employee with the recovery plan to ensure they have the support they need through an already stressful time. The business has a long list of programs and services it offers to attend to a business’s most precious asset – its people. As a whole, Bridges Health’s core specialties are Health and Wellness Strategic Development, Programs and Services focusing on Absenteeism, Psychological Health and Wellness in the Work Place, Injury Prevention and Rehabilitation, including short-term and long-term disability claims. Continued on page 14...
BUSINESS VIEW SASKATOON OCT/NOV 2017 7
Working Healthy
Brain fuel for improving safety at work By Melody Byblow, Registered Holistic Nutritionist, Certified Master Workplace Wellness Ambassador It is common sense for business owners to do everything they can to reduce potential harm of their employees and avoid disruptions in productivity. Risks for injury and mistakes are minimized with procedures, policies, checklists and training. Yet there is one rarely talked about risk – how an employee’s daily personal care habits and health status impact their abilities to be focused and alert, think clearly, and make good decisions. This is sort of a wild card. Personal daily care is not something most people think about, with routines that get us through the day, like sleeping and eating. However, many things can sabotage peak performance, especially when we are unaware of the risks. Performance involves thinking, processing information, alertness and more. How well we perform depends on our brain getting the fuel it needs and how well we reduce the chemical toxins that might harm or interfere with how it functions. Unfortunately, most people eat a Standard American Diet (SAD) that is loaded with thousands of chemical toxins from processed foods, sugar and unhealthy fats. Did you know that many of these chemicals interfere with cognitive function, hormones, sleep and put strain on the body’s organs? For example: • Synthetic food dyes have been linked to behaviour issues, such as ADD and ADHD; • Sugar is addictive, providing a pleasure response in the brain followed by a crash, stressing our adrenals and insulin responses. Brain nourishment requires healthy whole foods and lifestyle habits, like getting enough Omega-3 fats, healthy proteins, and hydration. Research has also shown that optimal brain function depends on a healthy gut microbiome which enhances cognitive function. Let’s not overlook quality sleep as well – nearly 40 percent of people do not get enough sleep according to CDC research. Most people are unaware how influential food quality is on our health, daily performance and sleep quality. As a business owner, one could hope that employees 8
BUSINESS VIEW SASKATOON OCT/NOV 2017
Shutterstock
are coming to work able to think clearly. However, there are ways to encourage and influence healthier behaviours. This is where educational components of a workplace wellness program can support employees and help reduce risks. Learning about healthy foods and lifestyles from qualified holistic nutritionists leads to healthier employees and helps improve safety and performance. Workplace wellness programs help create a healthy culture, and encourages healthier employee behaviours over time. For example, offering monthly Lunch and Learns and providing an organic fruit basket for snacks are proactive ways to bring wellness into your workplace. Can business owners influence the health of their employees? Absolutely! Business owners lead the change they want to see in their company, including a healthy workplace culture that supports employees’ healthy
habits, fuels brains, and encourages a more productive, safer environment. For more information, please contact: Melody Byblow, RHN, CMWA call 306-500-8200 or email: melody@holisticwellnessadvantage.ca
Melody Byblow, RHN, CMWA (supplied photo)
S TA R T S M A L L , G O B I G .
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BUSINESS VIEW SASKATOON OCT/NOV 2017
Community Leaders
Three insights I learned from Monica Kreuger By Andrea Hansen Business Advisor, Sutton Financial Group
Monica Kreuger is the founder, President and Chief Visionary Officer of Global Infobrokers Inc., a firm dedicated to education, entrepreneurship, the environment and global citizenry and all within a socially responsible framework. The company has assisted over 800 entrepreneurs launch their companies in Saskatchewan and Alberta through their post secondary institute, the Praxis School of Entrepreneurship. Monica is an active volunteer board member: Director on the Saskatchewan Chamber board; Director on the Cooperatives First Board; Director on the Canadian Common Equity Crowdfunding Corporation; and Past President of the Greater Saskatoon Chamber of Commerce and has completed the ICD training for non-profit boards. My relationship with Monica Kreuger developed early in my professional career when I joined Business and Professional Women of Saskatoon. Monica had a way of connecting, recruiting and including others in community building. Her drive to make things happen is contagious and I am grateful for the informal mentoring relationship that developed over shared passion for fostering entrepreneurship and community building. As I was reflecting on my relationship with Monica over the last 15+ years, three insights came to mind that I learned from her. I share these in the hope that you can apply them to your own life and business.
wasn’t familiar with at the time, about the Tapestry of Life. Sometimes we focus on the back of the tapestry (yes, we all do) which looks messy, tangled, frayed and may not seem connected at all. However, when you turn it over you see the complexity and magnificence of what you are creating. Every thread of experience, whether good or bad, is necessary for your tapestry of life. Now when I have those challenging experiences and the voice in my head sarcastically shouts, “I am not sure what lesson I am to learn from THIS!” - I remember the tapestry and ride it out…not quite as smooth as a magic carpet ride, but easier than being tangled in a mess of thread. 2. Pass the torch. Monica has been a great example over the years of getting a project off the ground and then stepping aside for others to lead once the momentum has started. I have seen her do this many times in our business community. One in particular that had a significant personal impact was when Monica and Marion Ghiglione brought the ATHENA Young Professional Leadership Award to Saskatoon. I was honoured to become the first Saskatoon recipient in 2009, and the experiences and opportunities that followed led to me becoming the Chair of the ATHENA Leadership Awards® after Monica passed the torch. I learned a great deal from my experience as Chair and knew when it was time to pass the torch (hint: before you run out of gas!) and Jocelyn Davey-Hawreluik successfully took it to a new level. In fact, BPW Saskatoon has launched the ATHENA Organizational Leadership Award for the upcoming 2017 Be
1. Every experience is valuable. I went to Monica during a challenging time in business and she shared a metaphor I
Join Chambers of Commerce Across Saskatchewan for a Guided Trip to
CHINA
3. Celebration fosters success. Monica has been the deserving and humble recipient of many community awards, such as the Raj Manek Above & Beyond Award in 2012. One of the many reasons she has been recognized is for her desire to bring about an attitude of celebrating success in Saskatchewan. Monica was able to foster success in her many leadership roles, such as Past President of the Greater Saskatoon Chamber of Commerce and past Co-Chair of the SABEX Awards. What I learned from her is that very few individuals or businesses seek recognition, but by nominating someone for an award, not only does it express your appreciation, it encourages and sustains them in their own pursuit of a bigger impact, which benefits the entire community. When you believe in an infinite pie, your piece doesn’t get smaller when you celebrate and contribute to others! Stephen Covey states, “leadership is communicating to people their worth and potential so clearly that they are inspired to see it in themselves”. Thank you to Monica Kreuger for your passionate leadership. Whether it’s Tapestries, Torches or Pies, we all win by contributing to others’ success! Watch for next, “3 Insights I Learned from Betty-Ann Heggie”. Andrea Hansen, B.Comm., CFP®, GBA, is a Business Advisor, Educator and the Creator of the SFG Employee Engagement Wheel. She can be reached at 306-9345540 or andrea.hansen@suttonfinancial.ca
For More Details, Attend the Upcoming Orientation Session: Wednesday, November 8th, 5:30-7:00 pm at The Heritage Inn, 102 Cardinal Crescent, Saskatoon SK
Your trip includes:
· Travel with a group of Saskatchewan residents · Roundtrip international airfare & Chinese domestic airfare & tax · 4 and 5-star accommodations · 3 meals daily · Deluxe bus tours · English-speaking tour guides · Entrance fees for attractions (*additional optional tours and upgrades available)
For more information and registration forms call the Saskatoon Chamber of Commerce Office at 306.244.2151
Bold for Change – ATHENA® Leadership Awards and Symposium! Awesome!
Your Trip includes:
BUSINESS VIEW SASKATOON OCT/NOV 2017 11
Member News
VidaShield - technology protecting patients
By Terri Eger
Picture this: We’re in the cancer centre at the local hospital. The staff works diligently to give the best possible treatment to each and every patient. The doctor is world renowned as the best in his field. The facility is brand new. We’re in a shared room where four beds are filled with patients. The small bodies of young children make tiny bumps under the blankets. Their immune systems are compromised from their treatments but everyone is doing their very best to make these young patients well again. Even the cleaning staff does everything they possibly can to keep each surface clean and free from anything that may cause an infection. And then someone coughs… Despite having the best doctors, the best treatment and a state of the art facility, these young patients are at risk of infection from airborne pathogens. “They can clean the instruments, the bed rails, the door knobs but pathogens in the air will still settle on the surfaces,” explained Angela Jamieson. Even with the best HVAC system which cleans the air entering and exiting the building, there is nothing inside the room cleaning the air. “Statistics show that 33 people per day die in Canada from infections they contracted while receiving healthcare. That’s more than AIDS, breast cancer and car accidents – combined. It’s a silent killer and we can help stop it,” she said. Jamieson and her business partner, Cathy Edwards, have the product that can help protect patients across the country. Simply explained, VidaShield is a continuous UV-C air purification system that can be installed in the ceiling right above a patient; at the source of infection. The system sucks in contaminated air and zaps pathogens with
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BUSINESS VIEW SASKATOON OCT/NOV 2017
its shielded UV-C light system before sending the clean air back into the room. The VidaShield system is being used around the world to combat infections in hospitals, private clinics, dental offices and even hockey locker rooms. With the outbreak of mumps in the NHL in recent seasons, teams were looking for ways to protect their most valuable assets – their players. As a result, the Vancouver Canucks installed the system in their training room with positive results and now additional teams are following their lead. Both the Canadian Journal of Infection Control and the American Journal of Infection Control recently published peer reviewed papers that prove the value of the system based on clinical tests. The papers reviewed environmental studies which proved
significant reductions in active pathogens in the air and surfaces where VidaShield was installed. In addition, patient outcome tests are currently undergoing peer review. These tests compare patient infection rates prior to the installation of the system and those once VidaShield was installed. The early results are staggering. “In the first study, after a six-month study period, the facility reported a reduction of 28% of all types of infections, both airborne and surface contact Angela Jamieson & pathogens,” Cathy Edwards with Jamieson explained. “In Row5 (supplied photo) the second study of an ICU there was a reported improvement of 53%, again reducing all types of infections.” There were no other initiatives occurring during the comparison time and no cleaning protocols were changed. Continued next page...
HOW VIDASHIELD WORKS UV-C technology has been used as a disinfection method for
decades in the healthcare industry. The UV-C wavelength of 253.7 nanometers has been proven to be effective at
neutralizing dangerous microorganisms. The challenge with
UV-C technology has always been the method of delivery. It
can't be used in occupied spaces and is only effective on direct line of sight areas. Until now!
The patented VidaShield system uses UV-C and filtration to draw in and treat environmental air. VidaShield can treat a
volume of air equivalent to an 10' x 10' x 8' room, four times per hour.
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Member News
story continued from previous page... When asked about the cost of the system Jamieson responded that “When we do a reverse calculation of the economics to evaluate the required reduction in infections to result in a payout of less than a year, it showed that a reduction of less than 3% would result in the desired payout. Clearly, infections are a huge cost burden to our system.” Statistics show that there are more than 200,000 patients who get infections while receiving healthcare in Canada each year. Of those infections, 80% are spread by healthcare workers, patients and visitors. In addition to the improved health of the patients and the lack of further infection, the studies anecdotally reported a marked improvement on the staff. “In addition to the benefit of reducing infections, one of the facilities reported that the VidaShield ward also reported the lowest employee absenteeism in the whole facility during the test period,” said Edwards. “If the VidaShield can also assist in reducing employee sick time and corresponding overtime charges, that is a huge impact on a facility’s budget.” Looking back at the statistics, the cost of sick days in Canada is estimated to be $16.6 billion per year, with the majority of those costs occurring in healthcare. With the proven reduction of infections in patients paired with the positive impact on staff, the system is a win/win from all angles. VidaShield cleans the air around the clock, requiring minimal maintenance and space. It can easily be installed in both new and existing facilities. For both Edwards with a background in accounting and law and Jamieson with a background in engineering, it’s a no brainer. “If there are four children in a room and one has an infection, the other three are at risk,” said Jamieson. “We need to look at the basics,” said Edwards. “Even with the best doctors in the world, if a patient dies from an infection like Staph, it’s all for not.” Row5 is a Master Distributor Licensee for VidaShield with over 40 years of experience across multiple professional disciplines. Contact us at (306) 280-1174 info@row5.ca
U of S celebrating a century of commerce From humble beginnings as the hand the opportunities that Edwards provides first accounting school in Canada, for students to establish a career path to be the Edwards School of Business at the future leaders in our business community. University of Saskatchewan kicked CPA Saskatchewan is delighted to celebrate off a year-long centennial celebration not only this milestone in educational this fall. excellence, but also the continued growth Beginning with the Dean’s Speaker Series of our partnership in delivering a leading and followed by dozens of events planned accounting education program.” across the country, faculty, staff, alumni and “U of S commerce students and alumni students will come together over the next have always made a significant difference year, celebrating important moments that in business and economics but they are helped shape the business school. also good citizens as shown through their “As a proud alumnus and dean of the volunteerism, charitable works and service,” Edwards School of Business, I look forward said Willoughby. to meeting other alumni and sharing our Building on its roots in accounting mutual successes with them,” said Keith education, the school has grown to mentor Willoughby. “We are very proud of our generations of business professionals in such students and alumni and know that we all fields as accounting, finance, marketing, benefit from the strong reputation built over human resource management, labour one hundred years. Our centennial theme of relations, operations management and citizenship will emphasize the many ways business strategy. our grads make the world a better place.” You can find more information about The Dean’s Speaker Series showcases the Edwards School of Business centennial inspiring alumni from around the world. celebrations at www.edwards100.ca Equipped with knowledge and practical experience, thousands of Edwards’ alumni continue to make an impact in their communities, becoming leaders in business, government and nonprofit sectors. “Charted Professional Accountants(CPA) of Save 50% and get a free report Saskatchewan is pleased and access to CompPlus, our to be the presenting online sorting tool sponsor for the Edwards School of Business 400+ positions and information on group centennial celebrations,” insurance, retirement benefits and said Shelley Thiel, chief compensation best practices executive officer of CPA A selection of surveys to fit your needs and budget Saskatchewan. “We are Experienced compensation professionals Additional 15% extremely proud of ensure data reported is accurate and discount for our long history and Chamber complete partnership with the members Uncomplicated and easy to use school, and have enjoyed working with them to REGISTER TODAY wcbc.ca/register increase awareness of the accounting profession and the CPA designation. “As an alumna of Nancy MacLeod | 1-800-781-2411 | wcbc@wcbc.ca the Edwards School of Business, I know first-
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BUSINESS VIEW SASKATOON OCT/NOV 2017 13
“Bridges Health” cover story continued from page 7 including short-term and long-term disability claims. Through the holistic health and wellness approach, Bridges Health is able to show positive results for the entire organization. “The statistics prove that health and profitability go hand in hand,” explained VP Leon Ferguson. “When People are at work healthy and well, they feel good, they are happy and as a result the culture and productivity improves. As a byproduct, it also impacts the bottom line for business profitability. It’s a win/win.” Through a collaborative effort, the team at Bridges Health is continually expanding its services to better meet the needs of their clients and help them achieve over-all health and wellbeing. The business has services for staff of every size. Whether part of a large corporation with numerous employees
or a small business that doesn’t have a dedicated HR department, Bridges Health is here to assist you. “You’re never too small to start,” explained Ferguson. We’ve found that if companies are reactive versus proactive it’s costly. And with large companies, it’s beneficial to have the ability to tap into our experience of working with other large companies to discuss and develop best business practices and holistic Health and Wellness Strategies that are sustainable for long-term success.” Companies are realizing a reduction of 30% in absenteeism in their first year working with Bridges Health. “It’s really incredible to be able to support people in such a positive way and improve their quality of life through already stressful times,” said Ferguson. “We are continually training staff and doing research to develop programs
HomeBased Businesses The City of Saskatoon business license program offers many support services and resources to aspiring entrepreneurs. Whether you are starting, relocating or expanding a business, take advantage of the support tools available:
Biz Pal An innovative online project designed to save time when accessing licensing and permit information from multiple levels of government. Simply answer a series of questions on the type of business you want to start, and bizpal will generate a list of all required permits and licenses from the three levels of government: saskatoon.ca/svc/appbizpal. Business Start-Up Guide A convenient resource that includes a Start-Up Checklist designed to guide your business through the licensing and start-up process. The manual also provides a business Contact Directory with agencies that can help you achieve your business goals. The business Start-Up Guide is available in hardcopy or online at saskatoon.ca/businesslicense. Business Profile Annual Report This annual report summarizes all business activity in Saskatoon. Information related to commercial and home based businesses includes the number, location and types of businesses, which is useful information for marketing and business planning.
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BUSINESS VIEW SASKATOON OCT/NOV 2017
that will assist our client’s health and welfare.” The success of the business has not gone unnoticed. Bridges Health has been the recipient of the Saskatchewan Chamber of Commerce ABEX Award for Innovation in 2012 for MAP™ and is now in the running for the same award this year for MINDfull™ - Psychological Health and Safety in the Workplace Program. Bridges Health was named the Greater Saskatoon Chamber of Commerce Business of the Year at both the 2012 and 2014 SABEX Awards. After four expansions over the years, the business now employs a team across the province with offices in Regina, Saskatoon and Prince Albert and virtual offices in Manitoba and Ontario. For more information visit www. bridgeshealth.com
The Business License Program
The City of Saskatoon promotes economic development and entrepreneurship by accommodating home based businesses in residential areas of the city. They are subject to certain requirements which are intended to minimize the potential for land use conflicts with neighbours. To ensure compliance with City zoning requirements, operators of home based businesses must obtain a City of Saskatoon Business License. Each license is valid for one year from the date of issuance.
Business License Consultations
If you have questions regarding zoning requirements, issues affecting your home based business, support services available or require an application form, please call 306-975-2645 or visit us on the 3rd floor of City Hall. To access BizPal and other business license resources online, visit saskatoon.ca/businesslicense.
Five Minutes for Business
Hammering business - Finance Canada’s new crackdown By Hendrik Brakel Senior Director, Economic, Financial & Tax Policy, Canadian Chamber of Commerce These are not tweaks! The government has just proposed the most radical tax overhaul in 50 years. We’re particularly worried about the impact on business from (1) a new tax on investment income in a corporation and (2) tough new rules for compensation in family businesses. Why is the government doing this? The Minister says it’s all about “fairness,” and his consultation document compares the tax treatment of a business owner with that of an employee to point out corporations have “unfair” advantages. But, the comparison makes no sense—there are good public policy reasons for why owners are taxed differently. Because unlike an employee, a business owner doesn’t get a pension or health benefits or vacation pay. She invested her own money to get the business started. Or, she pledged her personal assets (house, car) as collateral for a loan. She has employees who depend on her. And, if nobody wants her goods or services next month, she does not earn a penny. That’s why in every advanced economy in the world, businesses can accumulate and invest
after-tax retained earnings so they have money to get them through an economic downturn or to make big capital investments. One owner told us, “I keep most of the earnings in the company because we’re trying to grow and because in construction, we go through tough cycles when business dries up.” The government wants to tax “passive” (invested) income. It says it’s a crackdown on “high income individuals,” but the rules would apply to all incorporated businesses in Canada, most of whom are restaurants, retailers, farmers and consultants—to punish them for saving and investing. It gets worse! Finance Canada also expects to raise $250 million by cracking down on “unreasonable” salaries paid to family members, which it says diverts corporate income into lower tax brackets. But, to pull in $250 million, CRA will have to tax over $1 billion in salaries and audit hundreds of thousands of businesses. Imagine the litigation! You’re paying your spouse $80K, but the CRA believes he or she should only be earning $50K. Do you go to Tax Court? An owner told us, “if my son had not worked 12 hours a day, my
business might not have succeeded. Painting us all as cheaters is unfair and discriminatory.” Incredibly, Finance Canada has managed to design a set of tax measures that would hit the maximum number of businesses in the most complicated way for a small amount of revenue. The expected $250 million is less than 1% of the federal deficit. Nobody supports tax evasion or loopholes. But these changes will punish legitimate businesses. And, they come after the government cancelled reductions in the small business tax rate, tightened rules on partnerships and started taxing work in progress. That’s on top of new carbon taxes, raised CPP premiums and an increase in the EI rate. Our members are asking why this government keeps raising taxes on business. For more information, please contact: Hendrik Brakel, Senior Director, Economic, Financial & Tax Policy, hbrakel@chamber.ca. (Reprinted with permission)
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Chamber Advocacy
Fighting for business owners on the proposed federal tax changes
by Darla Lindbjerg CEO, Greater Saskatoon Chamber of Commerce
Shutterstock
The Saskatoon Chamber of Commerce has been actively lobbying the Federal Government on behalf of the business community. During a recent meeting with Chamber CEOs from across Canada in Fredericton, NB, Federal Minister of Finance Hon. Bill Morneau stated that, “The only way we get to conclusions that are right for our country is by listening to Canadians, putting out ideas that we think are the right ideas for our country, and whether it’s in an election campaign or during another period where we are trying to make sure that we are governing our country well on behalf of Canadians.” Although Morneau reassured the audience time and time again that he and his government are actively listening, it didn’t ring true as he spent half the meeting talking about the changes as opposed to addressing questions. 16
BUSINESS VIEW SASKATOON OCT/NOV 2017
Although the format of the meeting was one where questions were submitted electronically to the Minister and he would answer as many as he could, there were moments where Chambers audibly made their feelings heard through overwhelming applause. The two moments where this occurred were when the following questions were asked: 1. Because this affects businesses in such a big way, what was the reasoning for not consulting with the Canadian Chamber of Commerce prior to your announcement? 2. The Government of Canada has identified tax fairness as a critical issue. Will you support tax fairness through an independent royal commission? When Morneau was asked, “Accounting firms think these changes are significant, the Finance officials don’t – do you think accountants don’t understand these changes?”
Morneau responded, “Our tax system is complex, accounting professionals are pointing out that in the proposals, in some cases, there are technical things and ways that we are looking to move forward that have consequences. I’ll tell you that as much as I’ve found that the people who work in the department of finance are really, really exceptional good professionals – I’ve been very impressed with the people. Most of you know I come out of a business environment where I had a professional firm so I saw a lot of really great professionals. The people in Finance are also really excellent but they can’t see into everyone’s tax plan, they can’t see into every example of how people will do things – it’s not how things work. Accounting professionals will point out, ‘Have you thought about this, have you thought about that?’ Continued next page...
story continued from previous page... We need to listen to that because in some cases we might have thought about it and that might be our intent and conclusion, in other cases it isn’t.” Morneau has stated that “We (the federal government) want to make sure that as things go well, they go well for all Canadians.” If this statement is true, why is the federal government attacking the engine of our economy – small and medium sized businesses? He highlighted that our economy is doing really well but the federal government doesn’t seem to be connecting the dots that the reason our economy is doing well is because of small and medium sized businesses. In addition to small and medium sized businesses, specialists in Saskatoon are receiving calls from the US (where there is a shortage of 80,000 doctors) between 1-7 times per week. If communities like Saskatoon see their quality of life or access to basic and specialized medical attention move south, are the people of Canada OK with that? Saskatoon has a growing and increasingly vibrant technology sector that relies on knowledge assets as opposed to physical assets. As dividends become taxed at a much higher rate, it will make much more sense for people to invest elsewhere rather than the risky, and possibly low return, sector of knowledge assets based companies that fuel innovation across our country. Over 90 percent of the Saskatoon Chamber members polled have told us these changes will impact them and that they do not support the changes. Our small and medium sized businesses are made up of people, both owners and employees, who are hard-working and have sacrificed and risked in many cases everything they have to get their business off the ground. They are volunteers in our community and welcome the visitors who fund our strong tourism sectors. Every resident in our country who is contributing to our economy in some capacity can ALL be traced back to a small or medium sized business. From being drawn into our country, to being employed in our country, to paying taxes in our country…it is all traced back to business.
Chamber Advocacy
Your viewpoint: what Chamber Members had to say regarding the proposed tax changes The Saskatoon Chamber recently polled our membership to get their input on the proposed changes to the federal tax policies. Here are some of the commets from the over 150 business owners who responeded: *** Small/medium Business is the backbone of this country, there is risk involved in ownership and there should be rewards if the government wants to take away all the reasons to be in business who is going to do it? *** Changing the taxing of the very wealthy is one thing, but taxing small business and farmers like this will be the death blow to our local economies. It’s almost impossible for small businesses to compete and make it with foreign business flooding the market with cheap products, made by basically slave labour. Now they want to cash in on what little is left and force everyone into a situation of knees bent and hands out begging. *** The entire small business community should not suffer as a result of some people abusing the system. Target the abusers and let law abiding citizens continue to fuel the economy. *** These proposed changes will cripple small businesses in already tough economic times in Saskatchewan. I absolutely oppose these changes. *** I’ve read extensively and understand what they are proposing and these massive changes are an egregious tax grab that the current government is trying to sneak through. In 40 years of business I have never been so upset by a political party. I could go
on and on but these changes will very much impact my retirement and I am disgusted. The current government is not business friendly and is acting like a full blown tax and spend government. They are doing a sell-job on unincorporated Canadians by framing it in the words of “fairness and equality” and trying to make it look as if small business owners have been avoiding paying tax and getting away with it. They are wrong and what they are proposing is just very bad legislation. *** I am strongly considering moving out of the country and taking my business with me, if this is the direction that Canada is going to go. *** Does the government realize we put everything on the line and employ others? If I was to shut down because it’s not worth it anymore who will pay them every month? *** Any increase in our costs to operate affect our competitiveness. Business like mine are replaced with larger out of province and even out of country manufacturers. How does this help our economy? *** Business is the driver of economic growth, more taxation is not the way to increase growth and foster increased employment and industries’ investment in their communities. Being that small business is in many ways the lifeline to Saskatchewan, it would be devastating to aim for the heart! Many families will be affected not only directly but also indirectly! If our businesses suffer financially, then so will all the employees’ and their families that rely on these companies remaining viable.
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BUSINESS VIEW SASKATOON OCT/NOV 2017
From the Board of Directors
Throwing away the “exhaustion” badge of honour By Kelly Bode, Partner, WMCZ Lawyers & 2017/18 Chair of the Saskatoon Chamber Board of Directors Shutterstock
Why is it that people wear their exhaustion like a badge of honour? I’ve been there, once boasting that I hadn’t taken more than a long weekend for vacation in over four years. Seriously? Why was this something that I was proud of? Talk about a recipe for burn-out. It has been a historically common view that if you aren’t pushed to the frazzled brink in your career, you haven’t attained success. However, times are changing in the workplace, and the evidence is everywhere. This may be partially due to the addition of millennials to our workforce, who teach us to place a higher premium on activities that we actually like doing (imagine that!) and an alignment of our personal values with what we do for a living, where and how we do it. It could also be partially due to a slow societal realization that the grinding for the sake of grinding isn’t always worth it. Business owners and employers are now cognizant that well-rounded, healthy, happy people make better workers who are more likely to stick around. In an effort to foster such wellness, they are offering exercise programs, wellness training, customized
workspaces with treadmills and standing desks and even the smallest of matters such as holding flu shot clinics. Looking at my own profession - even lawyers, who (with sincere respect to my lawyering colleagues), have been one of the worst offenders of wearing that honour badge of exhaustion, are starting to realize that health and wellness need to be part of the discussion. While we have long had programs such as Lawyers Concerned for Lawyers, which is a program offered to help with addictions, mental illness, stress and other conditions affecting the work or home life of a lawyer, you are now seeing seminars and presentations on health and wellness in the legal profession and even the facilitation of mental health first aid training for law firms. There is also a general realization in the business community that our jobs are stressful enough, so why compound that by creating a barely-tolerable office environment? You are now more likely to see ping pong tables and beer carts at work than ever before. At my firm, we have long rallied against the staunch, hierarchical and traditional law office (again, with respect!) and have tried
to create a place that people actually like to be. We make fun of ourselves, have quirky functions and encourage our people to connect with one another in and out of the office as much as possible. We all continue to work hard, but the ability to release makes the burden of the job so much more bearable and helps to keep our people engaged. Business owners need to take note that times are changing and health and wellness in the workplace cannot be ignored. If it is, today’s workers will inevitably look elsewhere. Success can be measured in many different ways, not just an ability to keep 47 balls in the air, and we need to realize that we should take our vacations (I now take mine!), explore our hobbies, engage in physical activity and be a part of a work family or community, among other things, in order to reach our full potential.
Kelly Bode is a partner with WMCZ Lawyers in Saskatoon, and Chair of the Greater Saskatoon Chamber of Commerce Board of Directors
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