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With the cost of living continuing to skyrocket and food and drink price inflation at a record high, this year consumers will increasingly focus their spending where they are likely to garner some type of benefit. As a result, loyalty programmes will play a hugely important role in attracting and retaining customers in 2023.

Using EPoS systems or white-labelling apps, operators can fully leverage these benefits by providing customers with ‘rewards’ and ‘giveaways’ that feel unique to them. This is thanks to the software’s ability to analyse everyone’s purchase history and then promote specific meals and drinks to meet the preference of each customer. This will enable operators to not only stay competitive, but also improve customer service over time, retain customer data for targeted marketing campaigns, and introduce loyalty and reward programmes on an ad hoc basis.

When it comes to the future of EPoS systems, we are already seeing loyalty schemes growing in popularity. We can expect to see a rise in subscription-based schemes –– and sustainability-focused loyalty programs – such as giving points for eco-friendly purchases and planting trees.

At the same time, these capabilities also positively benefit hospitality staff by providing frictionless, convenient, and time-saving transactions for customers. This in turn reduces pressure on staffing during labour shortages that have persisted over the course of 2022 and into 2023, allowing staff to focus on higher value-adding tasks such as interacting with customers and enhancing their experience. This personability element is an important factor when a customer is evaluating whether to return to a restaurant. The next few years will be crucial in the evolution of the EPoS system, with any probability of EPoS being solely self-service channels (app and kiosks) along with the concept of cashiers and queueing reduced even further. As customers’ expectations evolve and demand for quick, convenient, and time-saving transactions grows, we’ll likely see more operators go fully digital in 2023.

Reward your biggest fans with a loyalty app that keeps your clients hooked on great deals.

You make great food that visitors love. But you want to improve efficiency, incentivise high-margin item purchases, and boost positive feelings at purchase to encourage repeat custom.

That’s where we come in.

We build stylish loyalty apps for restaurants that solve common problems. Diners gain custom loyalty rewards on all purchases – and the benefits don’t stop there. Our custom digital products can reduce staff costs and boost profits. We do this by increasing efficiency for orders made in-restaurant and for takeaway.

Unlike other restaurant apps, your 5Loyalty app integrates with your POS across all channels so you can monitor all your orders in one place – and never get caught out.

Rewards at all purchase points

Everyone loves a deal. Give something back to your diners with loyalty rewards that incentivise them to return again and again.

Diners earn loyalty points whether they eat in, get delivery, or collect.

Customise every aspect of the app.

Make the 5Loyalty app work for you. You can customise every aspect of the app.

Set rewards that benefit you, delivery boundaries and minimum spend thresholds to always maximise profit.

Complete POS integration

Keep track of all orders in one place with unique POS integration.

Accurately place orders with suppliers in advance of catering events with up-to-date order information. Everyone benefits with 5Loyalty.

The 5Loyalty app increases your diner’s positive feelings at purchase and looks great while doing it.

Whenever diners pay for their meal – whether that’s an order for takeout, collection, large event catering, or in-restaurant –we remind them of the loyalty rewards they’ve gained. Watching rewards pile up in the app is easy, and this loyalty card is one they can’t lose.

We combine the best contemporary app design with excellence in use. Diners will intuitively navigate the app to make orders, join a virtual table queue, settle their bill and more. You can customise rewards liberally across all purchase points. That way, you can incentivise orders of high-margin items and set minimum spend limits to maximise profit.

When diners have the freedom to order in-app and settle the bills themselves, you’ll reduce staff costs and boost table turnover. Increasing efficiency has never been so convenient. The app is the only one of its kind to offer complete integration with your POS so you can keep track of all your orders in one place.

Rewards for every order

However your customers spend.

Our stylish app allows your diners to order in a way that serves them. They’ll earn loyalty points if they eat in, collect, or choose delivery.

Loyalty rewards incentivise diners to order directly through your app rather than third-party delivery services.

Reward client loyalty

Choose your own offers

Set bonus point rewards for regulars

Allow diners to spend loyalty points like money