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SPECIAL REPORT 2017

THE REGION’S BUSINESS MAGAZINE

Society for Human Resource Management – Greater Tucson


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Members come from all walks of life – business owners, entrepreneurs, independent contractors and HR professionals. – Ila

Cipriani President SHRM-GT

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BizHR Society for Human Resource Management of Greater Tucson

SHRM-GT

400 Strong

HR Pros Support Any Who Need It By Christy Krueger The world’s largest organization dedicated to developing, serving and educating human resource professionals has a chapter in Tucson that professes to be one of the strongest in the nation. With an active membership of more than 400, Society for Human Resource Management of Greater Tucson is able to provide the local human resources community with all levels of support – from legal updates and industry certification to workforce readiness training and professional development. Ila Cipriani, VP of human resources for Goodwill Industries of Southern Arizona, is the 2017 SHRM-GT president, following six years of serving in various other board and committee roles. Through her time with the organization, Cipriani is familiar with its members and the benefits they see in belonging.

“Members come from all walks of life – business owners, entrepreneurs, independent contractors and HR professionals,” she said. “They may be in a one-deep HR position in a company. Everyone comes to SHRM for a different reason.” Many, she added, are there for training, recertification and networking. “They come to connect with others in the community.” SHRM-GT supports 12 committees, each with a chair and member volunteers who help run them. The programs committee stays busy selecting topics and speakers for its regularly scheduled lunch and breakfast workshops that include issues such as communicating and hiring. “Sometimes,” Cipriani said, “things are going on in the field of HR that are big event-changing topics,” so they are added to the schedule. Most often, subject matter ideas come from continued on page 144 >>>

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BizHR continued from page 143 attendees who are surveyed for their requests. Three times a year SHRM-GT holds special events, such as the all-day Law Update Conference in April. “We invite law firms that specialize in employment law. They update us on the court system, what new laws there are and practical tips,” Cipriani said. For the National Speaker Event held every fall, SHRM-GT invites a highprofile presenter who speaks on broader work-related topics that are of interest to the general business community. It is open to the public. SHRM-GT’s largest event is the Celebrating Innovation in the Workplace Awards in November. Requiring months of preparation, work is divided between three committees to assure it runs smoothly and is well-attended. “This recognizes innovative programs across all spectrums,” Cipriani explained. Other committees include the newly created digital presence committee, which works to create a social media presence on Facebook, Twitter and LinkedIn, and the professional certification committee. This important group puts together study sessions that prepare members for the various levels of human resources certification testing, and have been shown to improve test success rates. Cipriani is especially proud of SHRM-GT’s workforce readiness committee that is partnering with Junior Achievement to offer training to youth in the community. “We engage with high school kids as they make the decisions of what they want to do,” she said. Connecting with the younger generation is another step in SHRM-GT’s commitment to helping the local workforce reach its potential. “We’re a tremendous HR professional resource for anyone in the greater Tucson community. We’re working hard this year to put ourselves out there to help more people.”

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2017 Workshop & Events Society for Human Resource Management of Greater Tucson

March 14

June 13

October 10

April 18

July 11

Nov. 14

Lunch workshop 11:00 a.m. to 1:00 p.m. Sheraton Tucson Hotel and Suites 5151 E. Grant Road Law Update Conference 7:45 a.m. to 5:00 p.m. Westward Look Wyndham Grand Resort and Spa 245 E. Ina Road

May 9

Lunch workshop 11:00 a.m. to 1:00 p.m. Sheraton Tucson Hotel and Suites 5151 E. Grant Road

Breakfast workshop 7:30 a.m. to 9:30 a.m. Sheraton Tucson Hotel and Suites 5151 E. Grant Road Breakfast workshop 7:30 a.m. to 9:30 a.m. Sheraton Tucson Hotel and Suites 5151 E. Grant Road

August 8

Breakfast workshop 7:30 a.m. to 9:30 a.m. Sheraton Tucson Hotel and Suites 5151 E. Grant Road

Sept. 12

Lunch workshop 11:00 a.m. to 1:00 p.m. Sheraton Tucson Hotel and Suites 5151 E. Grant Road Celebrating Innovation in the Workplace Awards Westward Look Wyndham Grand Resort and Spa 245 E. Ina Road

December 12

Lunch workshop 11:00 a.m. to 1:00 p.m. Sheraton Tucson Hotel and Suites 5151 E. Grant Road

National Speaker Event 2:00 p.m. to 5:00 p.m. Westward Look Wyndham Grand Resort and Spa 245 E. Ina Road Join SHRM of Greater Tucson Prospective members must be currently employed and/or meet the membership qualifications outlined within the SHRM of Greater Tucson bylaws. The cost for membership is $85 per calendar year for Professional and General Members, $110 for Associate Members and is payable by check or credit card.

The Application Process Once completed, your application will be routed to our Membership Committee and reviewed by the Board of Directors. After a decision has been made, you will receive notice of your membership status and dues amount along with all the pertinent new member information.

Apply Online If you are not already a member of the national Society for Human Resources Management, we encourage you to join and experience the exceptional professional development and services offered by this international organization. For more information visit www.shrm.org. We look forward to welcoming new members and advancing the HR profession in Southern Arizona.

For details, contact Garrett Kowalewski at GarrettK@StaffMattersInc.com www.BizTucson.com

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BizHR

Society for Human Resource Management of Greater Tucson

SHRM-GT Celebrating Innovation in the Workplace Award Winners By Christy Krueger More than 200 attendees helped celebrate outstanding achievements in the field of human resources during Society for Human Resource Management’s annual awards ceremony last November at Loews Ventana Canyon Resort. Ten winners in four categories proudly carried their prizes off the stage, some as individual honorees and some representing their companies and organizations. continued on page 148 >>>

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Innovation in the Workplace Award Winners COMMUNITY IMPACT

team has been working on this program for over one year. Team members help visitors to be the best they can, and the employees experience the same as the visitors. They’re learning creativeness, openness and being kind.” From left – Victoria Rubio, Pam Peterson, Catherine Moseley, Cresencio Harrison, Jane Curtis and Diana Pollack

Winners must demonstrate a commitment to volunteerism through human resource programs, make a significant impact on programs supporting workforce needs and act as role models to create positive change through human resource efforts.

Small Company Winner Tucson Federal Credit Union

Susan Stansbury accepted the award and said, “Winning is validation that when you do the right things for the right reasons, great things can happen.” Pictured from left – Erica Robles and Susan Stansbury

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“It’s really quite an honor, but it’s one I share with Lynette Jaramillo and Agnes Poore, the two co-owners. It’s their leadership and the 248 employees that propel me everyday. They empower their employees.”

Medium Company Winner Goodwill Industries of Southern Arizona

Ila Cipriani accepted the award and said, “I am honored. Goodwill provides a hand up to the community through programs we offer and it is great to be recognized for the work we do.”

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TECHNOLOGY AND PROCESS IMPROVEMENT

Large Company Winner Carondelet St. Mary’s Hospital

Winning companies have implemented systems that enhance employee processes, improve employee participation in a program, realize cost savings and resulted in measurable change.

Patty Guzman accepted the award and said, “I’m extremely proud. Carondelet is a staple in Tucson. We feel so blessed to work with the community.” From left – Stacie Homan, Steve Rivera, Karen Sumerwell, Patty Guzman, Katie Loy-Gouhin and Jeanette Tellez-Hopkins, Carondelet St. Mary’s Hospital

Small Company Winner American Board of Radiology

Karyn Howard accepted the award and said, “I am thrilled to win the technology and process improvement award. We have a core team that examines our current processes and identifies improvements and opportunities for automation. As a result of this effort, the American Board of Radiology has seen an increase in efficiency and an improvement in customer service.”

DIVERSITY AND INCLUSION

Honorees in this category have a track record of strengthening community relations, adding measurable value to the company and benefiting the employees’ quality of life and work life through an environment of diversity and inclusion.

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Winner Linkages Experience

Mark Ziska accepted the award and said, “I’m really excited, more about our mission than the award – to make sure those with disabilities have the same chance to apply for a job as everyone else. I want to see it happen nationally.” (Read more about this workplace-changing company on page 180).

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Nominees in this category must demonstrate the ability to lead through challenges, adapt to change and inspire a workplace culture of accountability and engagement.

Small Company Winner Mitch Pisik, TM International

“It’s outstanding because I give a lot of presentations on leadership and you’re a leader if people follow you. HR is such an important part of leadership of a company and it’s wonderful to be a part of this.”

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Large Company Winner Catherine Moseley, Canyon Ranch

On her new-hire orientation initiative geared toward accepting diversity of employees and guests she said, “I’m thrilled. The

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Medium Company Winner Town of Oro Valley

Gary Bridget accepted on behalf of the town’s employee well-being program, which includes, among other benefits, an onsite health clinic offering free basic medical care to employees and their dependents. “This is recognition for all the hard work with the team, vendors, the community and the employees who pitch in their time and look out for each other.” From left – Gary Bridget, Jennifer Campbell and Lauren Seder, Town of Oro Valley

LEADERSHIP – INDIVIDUAL

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Medium Company Winner Natalie Ronstadt Casa de la Luz Hospice

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Large Company Winner Mister Car Wash

Devon Underwood accepted the award and said, “We’re very excited. It’s nice to hear you’re being recognized. Our organization is trying to get the word out about being innovative in our hiring.” From left – Anna Zappia and Kylie Kim, Mister Car Wash

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PHOTO: CHRIS MOONEY

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Innovation in the Workplace Award Winners

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Board of Directors Society for Human Resource Management of Greater Tucson 1) Ila Cipriani,

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SPHR,

SHRM-SCP

PRESIDENT 2) Rebecca Fuentes, PRESIDENT-ELECT

SPHR

3) Kate Goldman VICE PRESIDENT DIVERSITY & INCLUSION CHAIR 4) Chris Dominiak, PHR SECRETARY/TREASURER 5) Janet Rico Uhrig, M. Ed., SPHR

IMMEDIATE PAST PRESIDENT/ DIGITAL PRESENSE 6) Trish Kordas COMMUNITY OUTREACH 7) Garrett Kowalewski MEMBERSHIP CHAIR

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8) Ann Berkman, PHR PROGRAMS/HRCI CHAIR 9) Cynthi Knight,

MBA, SPHR,

SHRM-SCP

PROFESSIONAL DEVELOPMENT CHAIR 10) Jason Flax LEGISLATIVE CHAIR

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11) Heather Karp CHAPTER ENGAGEMENT 12) Gladys Walker CELEBRATING INNOVATION CHAIR 13) Norma Ortega WORKFORCE READINESS 14) Gary Bridget,

SPHR,

SHRM-SCP

COLLEGE RELATIONS CHAIR

15) Sandra Abbey,

SPHR,

SHRM-SCP

SHRM FOUNDATION

16) Coral Votroubek EXECUTIVE DIRECTOR

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