Jersey pages | Issue 35 by W Media Ltd

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July | Issue 35 1

JERSEY PAGES Delivered to all out of town businesses & every home on the island

Community News • Style & Trends • Health & Fitness • The Taste of July • Home Living • Business

Reasons Festival P27

Sun, Sea & Style

Park your money P34

What people borrow for in Jersey P37

Regulated by the Jersey Financial Services Commission

Island Herd book

Sounds of the shore

Immigration’s up

Affordable homes

For 150-years every cow born in Jersey has been logged and tracked in a book known as the Island Herd Book. P10

The National Trust for Jersey, in collaboration with Jersey Archive and Audioboom are calling islanders to collect ‘sounds of our shores. P9

Net immigration to Jersey increased by about 1,500 in 2015, the highest rise in more than a decade. P12

A new shared equity scheme has opened with 40 onebedroom affordable homes now on sale at College Gardens. P12

SUMMER SALE NOW ON! SAVE UP TO

A MASSIVE 60% OFF CLEARANCE RANGES ONLINE & INSTORE

GET ONLINE NOW OR VISIT WEST CENTRE, ST HELIER 01534 510742 | info@mypadci.com | Shop 24/7 online at www.mypadci.com

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WHATâ&#x20AC;&#x2122;S INSIDE July Agenda

6 Health, Fitness 06 & Well-being 20

Local News

Community

Yoga Matters is five

Keep the whole family fit

Contact 07829 838844 contact@jerseypages.info

Social www.jerseypages.info FB: jerseypages.info

Contributors

8 Sun, Sea & Style 14 Top 10 packing tips

Stephen Cohu Antiques Expert

15 Food & Drink The Taste of July

Vernon Breese Business & finance

24 24

Home Living

Home Accessories

Collectable or Rejectable?

Words by Stephen Cohu

16 Claire Boscq-Scott Customer Service

Business

Office Gobbledegook

Words By Vernon Breese

Customer Service Reproduction of any part of this publication without written consent of the publishers is strictly prohibited. Whilst every effort is taken to ensure all information is true, Jersey Pages will not be held responsible for any false claims made.

32 36

Words by Claire Boscq-Scott

Interview with Graeme Fairlie 37

Trades

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Community

July Agenda In association with

Sports

Arts & Culture

Nature & Wildlife

Shopping

Family

Business

Children

Comedy

Chamber Lunch Thursday 14th | 12:30 - 14:30 Radisson Blu Waterfront Hotel

St Peters Indoor Market Every Wednesday and Saturday From 9am - 3pm St Peters Community Hall St Peters Indoor Market (behind the Parish Hall) is open every Wednesday and Saturday supporting Jersey Cancer Relief. Various stalls of new merchandise including ladies fashion, greetings cards, wool and knitted children’s clothes/toys, adult and children’s tabards, jewellery, fishing gear and much more. Some pre used goods also available. Hot and cold food also available.

Speed Buzzing Happy Hours

Tuesday 19th | 06:30pm-08:00pm Jersey Opera House Wednesday 27th at 8.00pm The Club Hotel | Price: £15.00 Thursday 28th at 4.30pm & 8.00pm

Grow your business by growing your local network; from lead generation, to breaking The venue for this lunch is the Radisson down barriers, or developing future Blu and guests should arrive no later than collaborations. 12.30. Speed Buzzing will help you to really Chamber President, Kristina Le Feuvre, connect then build and nurture relationships will be delivering her welcome speech with the right people. Don’t be afraid, we at 12.40, followed by lunch. Details of the will give you the tips and tricks to become speaker to follow. We will seek to close more confident and turn Speed Buzzing into a recipe for success. the event by 14.30. Tickets will be available for purchase nearer to the event. More info at www.ciinfo.co.uk

Jamie Raven

So come and connect with us with our Happy Hours Speed Buzzing: • maximum of 20 people • 15 minutes: intro, networking tips and tricks • 60 minutes: Speed Buzzing, 2 minutes each to engage, then you move on • 15 minutes: close and network some more… • full list of attendees • one complimentary drink

Jamie Raven burst onto an unsuspecting world during the 2015 series of Britain’s Got Talent. His magic amazed audiences and even made Simon Cowell exclaim, “I now finally believe in magic!” Jamie has been perfecting his craft over the past 11 years working as a magician around the world and his ambition was always to take it to a wider audience and BGT finally gave him that chance. His online videos from Britain’s Got Talent have now been seen over 100 million times, making him one of the most viewed magicians in the world. More info at www.ciinfo.co.uk

info@thebusyqueenbee.com

For stalls please call 481170 (answerphone)

West End Experience

Chocolate Crafting Saturday 16th | From 14:30pm Jersey Arts Centre

St Helier Polish Festival

Friday 8th - Sunday 10th Weighbridge, St Helier

Suitable for: 8 - 13 years Sweet Favours Jersey is back by popular demand! The participants will be taught how to make chocolate disks, mini chocolate hearts, chocolate-coated marshmallows and much more!

As the third largest community in Jersey, the Island’s Polish residents bring their food and All of these involve the children dunking, culture to the Weighbridge with a variety moulding, sprinkling and creating. Come of food and craft stalls, as well as typically along and have fun – and have something Polish music and entertainment. to take home with you at the end! More info at www.ciinfo.co.uk

More info at www.ciinfo.co.uk

Sunday 31st | From 19:30 Jersey Opera House

The Band of the Island of Jersey Town March

TICKETS: £12.50 | UNDER 14’s: £10

Local students from the West End Experience Workshop will perform on stage with stars of London’s West End. After 5 days of training the local children will perform a musical Monday 25th | From 19:30 extravanganza of popular musical theatre The Band of the Island of Jersey will march alongside the West End professionals. It’s a through town, starting from outside the show not to be missed. Town Hall and stopping at the Royal Square to give a short concert before returning to Don’t miss a second chance to see West End Experience on Sun 7th August at 8pm the Town Hall. More info at www.ciinfo.co.uk

More info at www.ciinfo.co.uk

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In Brief

Constable Steve Pallet steps down from education role Jersey's assistant minister for education, Constable Steve Pallett, has stepped down from the role. The island political said he now wanted to concentrate on his other positions, including as assistant minister for the environment. In 2015 he apologised to taxpayers after he flew to Budapest rather than Bucharest for the Dance World Cup. Deputy Anne Pryke has confirmed she will take over the position, alongside her role as housing minister.

Select Recruitment is marking its tenth anniversary! Started in June 2006 by Toni O’Flaherty, Associate Member CIPD, and Sean O’Flaherty, FCCA, Select is a local agency specialising in recruitment to the finance sector and all the associated support functions, from entry to director level. Our long list of clients range across all industries from global international financial firms, to small construction businesses and estate agents.

Diligently sourcing the ideal candidate for every role, we always take a very honest approach with candidates, actively challenging them to ensure that they choose the right role with their eyes wide open. Since we started we have developed our skills training area, and can now provide training and assessments which further help in selecting the right candidates, and also in giving candidates a useful tool to improve their skills and subsequent options for employment.

New head teacher for St Peter's School Sam Dixon will be the new head teacher of St Peter’s Primary School, taking over at Christmas when the current head, Steve Dewhurst, retires after 16 years in the post. Mrs Dixon, who has been deputy head at St Saviour’s School since 2008, is a former pupil o JCG who studied biophysics at Leeds University, before completing her Post Graduate Certificate of Education. She started teaching at First Tower primary school in 1990, where she progressed through a wide variety of subject and phase leader roles. Mrs Dixon also taught at Janvrin School where she was a phase leader and learning co-ordinator.

Due to the recession and new employment laws coming into

force, the demands of our clients have changed since we started in 2006, so we have expanded the services we provide and continue to develop them in line with market requirements. Services we provide include: • Permanent, Temporary and Contract Placements • Skills Testing and Training • Pre-Employment Screening • Payroll Services Our team are not target or commission based which ensures the service we provide is genuine and unbiased. The Select team love what we do, and we want to make sure that you love what you do too! We have a tight knit team who currently consist of: Robyn Pashley Senior Recruitment Partner Kerry Burke-Gaffney Recruitment Partner Anne Le Brocq Recruitment Administrator We are very proud of the team as we know that people are critical for a business to succeed, Toni O'Flaherty commented: 'It’s obvious that our team are

Sean O’Flaherty, Director

PASSIONATE about their work and LOVE what they do! They are the heart and soul of our business and we wouldn't be successful without them!’ Linking talent with opportunity for 10 years, we offer more than just a conventional recruitment service that is honest, transparent and professional and ensures the satisfaction of candidates and clients alike. In today’s everchanging job market selecting the right agency is paramount. With the local job market being

Fungicide in Jersey mains water allowed to exceed legal limit The levels of Oxadixyl would remain "well below health-based limits", the island's water board claimed. Val de la Mare reservoir has been out of action for five months after the chemical was found in island streams. Jersey Water applied for a dispensation from regulatory limits so the reservoir could be used in the summer months. The water board said the regulatory limit for Oxadixyl in treated water is 0.1 Micrograms per litre (ug/l. The new temporary limit - for three years - has been set at 0.3ug/l, which Jersey Water

very buoyant at the moment, we would love to be able to help you find your dream role. Contact us today for impartial advice whether you are looking to grow your team, seeking a job you love or if you would like further information on the other services we provide, email info@selectrecruitment.je, call 88 88 66 or visit our website www.selectrecruitment.je Get social with us: Selectrecruitmentjersey Select Recruitment Je SelectRecruitJe

says is "100 times lower than the already prudent health-based limit of 30ug/l". Jersey Water's Chief Executive Helier Smith said: "We are working hard to find a way to remove Oxadixyl through treatment but in the meantime will work to complying with the lower regulatory limit where it is practical for us to do so." But local environmentalist, Mark Forskitt said it was the wrong way of doing things. He said he opposed the notion that we've got some rules, they're broken, so we'll change them. The fungicide was used to control potato blight in the island between 1991 and 2003 but has not been used since.

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Providing support for children of all abilities GradeBusters was established over 13 years ago with the sole purpose of providing excellent support for children of all abilities. Progression is not age bound, it is solely based upon the ability to cope with the next step. For those that do struggle; the struggle frequently results in low self-esteem and a lack of confidence which is compounded by parents feeling unable to help, this is where GradeBusters can help. Our success with children is based on our belief that all children can succeed in two key curriculum areas, Maths and English. Both learning systems ensure success through thorough teaching, children build an extensive repertoire of experiences that leads to a deeper understanding of both subjects. Quite often new parents remark on how quickly their son or daughter's selfesteem has changed; this is no mistake as early success ensures children know how clever they are. This summer we are offering 3 weeks of summer sessions to help develop confidence and mastery of key skills in Primary Maths and English. These sessions will run each weekday morning from 25th July to 12th August. Sessions are also offered each Saturday during term time and are available for Primary Maths and English, Secondary Maths and English and Exam preparation courses.

Maths Summer Sessions: During week 1 both maths courses will develop confidence in addition and subtraction. Week 2 Maths will cover multiplication and division while Maths Plus students will be extended with fractions and percentages. Week 3 will consolidate learning of previous weeks with Maths students working on fractions while Maths Plus students explore place value with decimals and convert decimals into fractions. English Summer Sessions: Each week a particular genre will be selected and a thorough analysis of the text will be undertaken. In English there will be a clear focus on phonics to support development in reading and spelling, writing and comprehension skills will also

We operate an open door policy which enables you to watch the teaching and meet with the teacher on a regular basis. This provision also enables you to witness how your child copes in a classroom environment and ensures that you can see how to help at home. We promise an excellent maximum ratio of only 8 students to 1 teacher and the current charge is only £28 per session. If you have any further questions please do not hesitate to contact either Mary 07797774011 or Kate on 07797818976.

Sounds of the Shore The National Trust for Jersey, in collaboration with Jersey Archive and Audioboom Ltd are calling all islanders to collect ‘sounds of our shores’ and help the National Trust create the first ever coastal ‘sound map’ of the Island. The initiative will run until the end of the year and is one of a range of coastal themed events and activities that mark the 10th anniversary of the Coastline Campaign. All you need to do is upload your recordings using the free Audioboom app or sounds can

be recorded on smartphones, tablets or handheld recorders. Sounds can be crashing waves, the cry of gulls, families playing on a beach – any sound of the coast. When uploading recordings via Audioboom, add the tag #lovejerseyscoast and if possible an image of where the sounds were collected from.



be developed. In English Plus the emphasis will extend beyond reading, writing, comprehension and spelling to include punctuation and grammar.

2. Implement a programme of coastline management and restoration to protect and encourage flora and fauna. 3. To bring to public attention the continuing threats to the natural beauty, wilderness and heritage.

The Coastline Campaign was established in 2006 with the following aims:-

At the end of the year the recorded ‘sounds’ of the shore will be retained by Jersey Archive as a permanent audio record of the summer of 2016.

1. Establish a fund to acquire more areas of coastline for permanent preservation and public access.

For more information go to https://audioboom.com/channel/ soundsofjerseyscoast

“Those that think they can't do maths realise they can, whilst those that can realise why.” All our courses provide the following significant benefits: • Develop an understanding as to how you can help your child • Unique opportunity for you to watch the teaching • Improve your child’s understanding in Maths and English • Your child will become a more confident learner • Rapid effect on your child’s self esteem • Exam confidence enhanced • Life long understanding in Maths and English • Learn in small groups (Maximum 1 teacher to 8 pupils) • Standard class size is around 24+ pupils

www.gradebusters.co.uk

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Jersey herd book marks 150-years For 150-years every cow born in Jersey has been logged and tracked in a book known as the Island Herd Book.

The first two, a cow named Daisy and a bull named Dandy, started a guide that can now be used to trace the lineage of every cow born in Jersey. Despite coming from a 45 square mile island, the Jersey cow is now the second most numerous dairy breed in the world. The World Jersey Cattle Bureau claims there are Jersey cows in almost every country in the world.

ď&#x20AC;˘ Please tick the appropriate boxes: Costs: ÂŁ28 per session. Book online early to avoid missing out. 5% discount only by booking blocks of 12 sessions online. Summer Hols Venue: BPP St Helier Times: 9 - 10am Primary Maths 10:15 - 11:15am Primary English If parents can stay they are invited to watch each session, this provides a unique opportunity to find out why out methods are so effective. If you are going to book a few sessions, book them consecutively in one week so that best benefits can be gained. Booking earlier sessions would enable more sessions to be booked once you realise just how beneficial they are! Payments for sessions missed can only be carried forward if at east 72 hours notice is given. GradeBusters, The Beeches Cottage, Wellington Road, St Saviour JE2 7TH 07797 773158 (Sally) or 07797 818976 (Kate)

www.gradebusters.co.uk

James Godfrey from the Royal Jersey Agricultural and Horticultural Society said the book is in part responsible for the success of the island breed. The Jersey cow was first recognised as a separate species of cattle around 1700 and by the end of the century the import of foreign cattle was banned. Subsequent control and breeding led to the creation of the brown, large eyed cows.

Less than 100-years later the herd book was created. Mr Godfrey said over time this has evolved from "a list of names, owners and dates of birth". He said: "Now it is a complete database that includes pedigree information, production and health characteristics as well as DNA." Jersey farmer Tom Perchard,

whose family has been farming Jersey cows for three generations, said the future looked good. He said: "Hopefully we can continue on from the anniversary and build on another 150 years of entries into the herd book. "The Jersey breed has that staying power and long may it continue."

JT price hikes will choke off rivals A telecoms firm disadvantaged customers with prices which "will choke off rivals", regulators have found. An investigation into JT was launched in 2014 after the company raised broadband wholesale prices and removed cheaper options for customers. The firm has been given two months to submit new prices to the Channel Island Competition and Regulatory Authorities (CICRA). JT said CICRA had come to the wrong conclusion. "JT's prices at both a wholesale [to other operators] and a retail [to consumers] level are either the same, or lower, than those

charged by the network owner in Guernsey", corporate affairs director Daragh McDermott said. "We won't be deflected by these continual attacks from the regulator and will take all measures we need to defend the quality of our services." The investigation was prompted by claims from JT's rivals, Sure and Newtel, that hikes in monthly wholesale line rental rates last year meant it was unviable for them to provide similar services on the JT-owned network. "Margin squeeze, if allowed to continue, will choke off JT's rivals and return the market to a monopoly, reversing progress made to introduce competition

over the last decade", CICRA chief executive Michael Byrne said. "If allowed to continue without intervention by the regulator consumer choice will be damaged in a fundamental part of our everyday lives and critical to future economic growth." The States-owned company must now rectify the damage it has done to competition, CICRA said.

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Planning application for a new Les Quennevais School planning application has A been submitted for a new Les Quennevais secondary school on the fields north of St Brelade’s Social Club alongside Route de Quennevais. Architects at Jersey Property Holdings have designed the £40 million project with the school situated along the south of the site and the playing fields to the north so that an open vista is retained. The site was the preferred option of 67% of people who responded to a public consultation in autumn 2015. Other proposals to use the Les Quennevais playing fields and St Brelade Social Club were not supported by the majority of local residents who took part in the poll. Education Minister, Deputy Rod Bryans, said "The current Les Quennevais School buildings have served the island well but are now too small, outdated and not on the right site. Children in the west of the Island should have the same educational experience as their friends at other schools so this is well overdue. It will be the single largest investment in education for many years and I am delighted to see it moving forward." Like its predecessor, the new Les Quennevais will be the Island’s dedicated school for children with additional physical needs. It has

been designed around a central street that provides circulation and social space, together with enhanced facilities for wheelchair users. It will also contain the Branch Library, for use by the public, extensive landscaping and links to the cycle track.

impact assessments, including ecology and archaeological studies, geotechnical surveys and an independent traffic and transportation plan. This project supports the Council of Ministers’ strategic priorities in the two key areas of education and economic growth.

Infrastructure Minister, Deputy Eddie Noel, said "Our architects, who have a lot of experience in delivering school facilities, have produced a really interesting design which delivers the functionality of a modern educational establishment together with a stylish design."

It will be subject to the usual planning process but there will be a number of events organised by Jersey Property Holdings and the Education Department to inform the public about the proposals and answer questions.

The by

The estimated build time for the project is two years.

application extensive

is supported environmental

Sunshine fear halts school beach trip A school's annual beach day has been scrapped over concerns about the dangers of midday sunshine. More than 200 pupils at St George's Preparatory School in Jersey were due to have a day at the beach in July but after hearing a health department warning about skin cancer on the island, headmaster Colin Moore said the school would be organising a less exposed alternative event. Mr Moore said "the children's

health must take priority". He also said the decision was made with considerable regret. "I'm not suggesting we shouldn't go to the beach, but I think there is a big difference between taking your family to the beach and 210 or 220 children." He said the school may "resurrect" its visit to the beach in future years if adequate shading is available. The average Jersey temperature in July is 14C to 20C, compared with 11C to 19C in the UK, according to the Met Office.

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In Brief

Immigration to Jersey up 1,500 since last year Net immigration to Jersey increased by about 1,500 in 2015, the highest rise in more than a decade. According to the resident population estimate by the Jersey Statistics unit, Jersey's population is now 102,700. Senator Paul Routier, the assistant minister responsible for population, said they were reviewing licences to work on a case-by-case basis. The total population has increased by about 1,700 since 2015 and 4,800 since the last census in 2011. Of those 1,700 people, about 200 were due to more births than deaths.

New affordable homes on sale at College Gardens A new shared equity scheme has opened with 40 onebedroom affordable homes now on sale at College Gardens. The College Gardens development is being delivered by the States-owned Jersey Development Company. College Gardens, site of the former Jersey College for Girls, will provide discounted affordable homes to eligible firsttime buyers who need support to purchase their own home.

More bus shelters on the way The Department for Infrastructure has identified the following six locations for new shelters: •St Catherine, near Breakwater Cafe •Victoria Road, Grasett Park eastbound •Rozel, Brecque du Sud •Route des Quennevais northbound outside Communicare •Route des Quennevais northbound at Belle Vue •Avenue de la Commune opposite Lakeside Residential Home Full information and drawings are available on the gov.je website for anyone wishing to comment during the consultation period which closes on Friday 8 July.

Under the shared equity scheme, eligible first-time buyers will be able to buy a one-bedroom home at 80% of the market value, with the remaining 20% discount being held in a bond by the States of Jersey. The scheme is being targeted at households most in need of affordable housing. Potential purchasers need to be residentially qualified first-time buyers, with a maximum annual income of £41,000. They will

also need to meet the maximum saving and deposit levels set by the Affordable Housing Gateway. As well as homes for purchase, 40 affordable social rental units for the over 55s are being developed at College Gardens. Managing Director of Jersey Development Company, Lee Henry, said: “We’re obviously delighted to be regenerating this much-

loved site. 40 of the 187 new units of accommodation will be shared equity, affordable homes for locally qualified islanders. The new College Gardens community will benefit from extensive private gardens, a new pétanque terrain, gym and reading areas. Preliminary work has already commenced on the site, construction will begin later this year and completion is due in phases between February 2018 and February 2019.”

Back to Work gives school leavers a head start Social Security is urging jobseeking school leavers to get a head start in the employment market by applying to join Advance to Work, Back to Work’s specialist employment scheme for 16 to 24 year olds. Every year, approximately 300 young people join the scheme which provides a mix of training, coaching and work experience for jobseekers who are not in full time education to gain the skills and confidence they need.

tempting for school leavers to postpone looking for work until the autumn, after the exam results have arrived.

Martin Burns, Operations Director from Brady & Gallagher, is a local employer who has provided over 20 work placements for Advance to Work trainees.

and to help them decide what career they would like. We see all sorts of young people come through our doors from different schools, different backgrounds and with different abilities and it’s really exciting helping and guiding them on their path. So far, we have offered permanent roles to over 70% of the work placements we have had.”

He said: “It is the perfect opportunity for school leavers to learn about the world of work

Deputy Graham Truscott, the Social Security Assistant Minister, explains: “It’s very

Young people can now apply to join Advance to Work using a new online application form.

Already this year, over 130 Advance to Work trainees have started a full time job; nearly 70% were permanent positions.

However, we often see a rush of school leavers looking for work in September so it makes sense to start sooner and take advantage of the vacancies that are available now.”

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Sun, Sea & Style ON THE BEACH

Protect your eyes from harmful rays this summer To protect your eyes from harmful solar radiation, sunglasses should block 100 percent of UV rays and also absorb most HEV rays. Frames with a close-fitting wraparound style provide the best protection because they limit how much stray sunlight reaches your eyes from above and beyond the periphery of your sunglass lenses. UVA rays can pass through the cornea and reach the lens and retina inside the eye. Overexposure to UVA radiation has been linked to the development of certain types of cataracts, and research suggests UVA rays may play a role in development of macular degeneration. Various eye problems have been associated with overexposure to UV radiation. As an example, UVB rays are thought to help cause pingueculae and pterygia. These growths on the eye's surface can become unsightly and cause corneal problems as well as distorted vision. In high short-term doses, UVB rays also can cause photokeratitis, a painful inflammation of the cornea. "Snow blindness" is the common term for severe photokeratitis, which causes temporary vision loss usually lasting 24-48 hours. The risk for snow blindness is greatest at high altitudes, but it can occur anywhere there is snow

if you don't protect your eyes with UV-blocking sunglasses. Because the cornea appears to absorb 100 percent of UVB rays, this type of UV radiation is unlikely to cause cataracts and macular degeneration, which instead are linked to UVA exposure.

Do you wear prescription glasses? If so, you also need to wear sunglasses while outside; standard glasses won't shield your eyes from harmful UV and HEV radiation. Despite this, many people go without proper sun protection because of the extra cost for prescription sunglasses or the inconvenience of having to switch glasses when they move from indoors to outdoors.

Outdoor Risk Factors: Anyone who spends time outdoors is at risk for eye problems from UV radiation. Risks of eye damage from UV and HEV exposure change from day to day. Kids Need UV Protection Even More Than Adults: The risk of damage to our eyes and skin from solar UV radiation is cumulative, meaning the danger continues to grow as we spend time in the sun throughout our lifetime. With this in mind, it's especially important for kids to protect their eyes from the sun. Children generally spend much more time outdoors than adults.

damage from UV rays because the lens inside a child's eye is clearer than an adult lens, enabling more UV to penetrate deep into the eye. Therefore, make sure your kids' eyes are protected from the sun with good quality sunglasses. Also, encourage your child to wear a hat on sunny days to further reduce UV exposure.

Look for sunglasses that block 100 percent of UV Also, children are more rays and that also absorb susceptible to retinal most HEV rays. Your optician

can help you choose the best sunglass lenses for your needs. To protect as much of the delicate skin around your eyes as possible, try at least one pair of sunglasses with large lenses or a close-fitting wraparound style. Depending on your outdoor lifestyle, you also may want to explore performance sunglasses or sport sunglasses. The amount of UV protection sunglasses provide is unrelated to the color and darkness of the lenses. For example, a light amber-coloured lens can provide the same UV protection

as a dark grey lens. But for HEV protection, colour does matter. Most sunglass lenses that block a significant amount of blue light will be bronze, copper or reddishbrown. Again, your optician can help you choose the best "blueblocking" lenses. In addition to sunglasses, wearing a wide brimmed hat on sunny days can reduce your eyes' exposure to UV and HEV rays by up to 50 x. Nicola Jenkins, Harry Foster Opticians

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Staying on island this summer? Why not learn to surf? Or, put your little ones through holiday camp?

Going away? Top 10 Packing Tips We've all suffered from some sort of luggage nightmare, whether it’s liquids leaking or being charged for an overweight suitcase, it could have been avoided.

1. Buy a lightweight suitcase If you're using a hardshell suitcase, this can add up to 4 kilos of weight before you've even started packing, so It's better to go for a lightweight option.

2. Luggage scales will save you money Avoid going over your luggage limit with this handy tool. If you are close to your limit, consider removing some items, especially toiletries as these can be purchased when you’re away.

3. Jazz it up! It’s happened to the best of us, you’re waiting for your luggage but can’t work out if the one going around the carousel is yours or not. Spruce up your suitcase so it’s instantly recognisable with coloured string, stickers or ribbons.

4. Don’t overpack!

inside out if you want to be extra careful.

Pack clothes that you can mix and match rather than taking 8. Use tape to prevent individual outfits and stick liquid leaking to only a couple of different colours and pair them with neutral pieces. Choose items If you are taking liquids with that can be washed and dried you, dodge the dreaded leaking quickly and easily. by sellotaping the tops of the bottles. There is still a chance 5. Roll clothes and use that your liquids will leak so put each individual bottle into its compression bags own zip lock bag, that way if any Rolling your clothes instead of spills, it won’t ruin any of your folding, and using compression belongings. bags will save space and help with creasing. Let’s face it, who 9. Keep your clothes wants to iron on their hols?

smelling fresh

6. Make use of all spaces

Keep your clothes smelling fresh by popping a couple of scented bags into your suitcase When it comes to packing, you before you leave. need to make use of every little space you can. Roll small items and stuff them into your shoes – 10. Have essentials in this will also prevent your shoes your hand luggage from getting squished and out of shape. Luggage sometimes goes on a holiday of its own so it’s best to be prepared. Pack all valuable 7. Avoiding stains items in your hand luggage and Covering the soles of your also include your swimming shoes with shower caps or gear and a spare change of plastic bags will avoid dirt being clothes. That way you won't transferred onto your clothes. have to rush to the shops as You can even turn light colours soon as you arrive.

Le Port Surf School Neil Dorrington, aka Dozza, is delighted to have Le Port Surf School up and running again for his second summer at Le Port.

surfer) group in place that will meet every Saturday until winter. Also, our school holiday camps are filling up fast, due to the calibre of our lessons, so please book early to avoid He has over twenty years disappointment!! experience teaching people to surf and has surfed and finished We look forward to welcoming boards in Europe and Australia. you at Le Port Surf School and His lessons have been rated sharing our love of the surf with 5/5 stars on Tripadvisor and you! 4.9/5 by his clients on the schools Facebook page. Le Port Surf School, The White Hut, St Ouen’s Bay Our experienced, qualified and friendly instructors T: 07797788088 deliver tuition to surfers of E: leportsurfschool@hotmail.com all ages and abilities, from absolute beginner to the more experienced green water surfer, so you will find a lesson to suit you! We pride ourselves on the quality of our surf lessons and are confident our clients will become safe and competent surfers in a fun environment. Due to popular demand we have put a Groms (young

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Funky Frames Prescription lenses available

Vest dresses. Now £24

Summer steals at The Boutique

Police sunglasses £80

Summer sale now on! Now that the sun is beginning to shine, there are some fantastic bargains to be had. All tops and dresses are reduced with up to 50% oﬀ.

Due in the ﬁrst week of July are a fantastic range of new ladies jeans - a great ﬁt, great quality and great prices.

Carrera Sunglasses £100

Floral tops. Now £24

Polaroid sunglasses £99

Linen summer tops. Now £24

SALE now on at Up and Above 7.

A selection of summer scarves. Were £25 now £12.50

Baby blue top with sparkle at neck. Was £65 now £35

10.

Cotton broderie fuchsia pink dress, lined with cotton, sizes 14 to 20. Was £75 now £39 also in royal blue.

Navy and white top. Was £49 now £35

11.

White and Navy spot top. Was £75 now £39

1, 2, 3 - Harry Foster, 9 Beresford Street, St Helier | 01534 888400 4, 5, 6 - The Boutique at Murphy’s, Wests Centre, St Helier | FB: The Boutique at Murphy’s 7, 8, 9, 10, 11 - Up and Above, Don Street, St Helier | 01534 758808

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Let the games begin!

So whether you are looking for a party dress, a summer kaftan, jewellery or even new yoga gear we have it covered at Eclectic in Liberty Wharf.

13.

12.

Our Brazilian dress this season; perfect for an olympic party or summer BBQ. Can be worn on or off the shoulder. We’d style with a pina colada in the right hand! £78.00

15.

18.

Pepita bikinis from £45

16.

Our new yoga range has arrived. With tees, vests, sweats and leggings we love it! Whether you’re a yogi or just like chilled Sundays this range is hard to get out of. £42.00

Hapi Ladies 17.

14.

With a range of colours and lengths available, our coverups are perfect over a summer dress or look cool as styled with jeans and our Minorcan sandals. £115.00

Our summer poncho has just landed. We love how it’s styled with our lace vest, midi skirt and Balinese tassel thrown on to add a pop of colour. £60.00

Things are hotting up at Eclectic HQ with the Olympics soon approaching. We have many beautiful tropical and Brazilian inspired dresses, cover ups and casual wear pieces. We also have a stunning range of hand made fair-trade Brazilian jewellery and Balinese tassel necklaces - if the popping bright colours aren’t for you try something from our subtle ranges and add a bright tassel for a lift of colour.

Mustang shoes £30

19.

This cold shoulder top is available in a range of colours with or without lace at the back. This top will take you from a Saturday night with jeans to a chilled Sunday with our matching lounge bottoms. £50.00

WEST +

Perla flip flops £21.99

TWO FLOORS OF SUMMER STYLE SOLUTIONS

Effortless chic at West Collections

20.

Blue floral top £28.99

21.

White crochet dress £54.99

FOR HOME, GIFTS & FASHION

22.

Tie dye dress £18.99

12, 13, 14, 15, 16 - Eclectic Boutique, Liberty Wharf | 01534 870505 | Facebook.com/eclecticladiesboutique 17, 18, 19 - Hapi, Liberty Wharf | 01534 498057 | www.hapilifestyle.com

20, 21, 22 - West Collections, Les Quennevais Precinct, St Brelade | 01534 491342

T: 01534 491342 E: westcollections10@gmail.com

Mon - Sat 09:30 - 17:30 Les Quennevais Precinct, St. Brelade Like us on Fb: West Collections

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A new brand at Little Star Sunuva combines modern styling with UV protection for the ultimate choice in sun safety. From one-pieces and bikinis to rash tops and kaftans, each piece is crafted with +50 UPF to block out up to 97% of the sun's damaging rays.

Seahorse motif rash vest £36

Starfish print swimsuit £35

Jellyfish motif rash vest £36

Starfish print kaftan £39

Jellyfish print swim shorts £35

Gorgeous gifts for the little ones at The Base 6.

Making an ideal new baby gift, these soft knitted cotton bunnies are cute and cuddly and perfectly safe for little ones. £9.99 each

These super stylish socks come in a variety of styles. They are made from organic cotton and the sole has a non skid rubber logo to prevent slipping. Available in one size to fit newborns up to 12 months. £9.99 per set of 4 pairs

1, 2, 3, 4, 5 - Little Star, 17 Liberty Wharf | 01534 862114 6, 7 - The Base at West Collections, Les Quennevais Precinct, St Brelade | 01534 491342

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Hapi Gents 1.

Banana moon beach towels from £35

Oxbow Polo Shirt £35

Billabong tribong shorts £43.74

Animal short sleeve shirt £33

A variety of t-shirts at Murphy’s Men’s Murphy’s Men’s have just received a fantastic collection of men’s t-shirts, most of which beat internet prices! Best described as humorous, tongue in cheek and geeky, they feature some of your favourite movie characters from Star Wars, Indiana Jones and Back to the Future, to mention a few. These are exclusive to us in the Channel islands.

Hans t-shirt £16

That’s No Moon t-shirt £16

Back I’ll Be t-shirt £16

Mario speeding t-shirt £16

1, 2, 3, 4 - Hapi, Liberty Wharf | 01534 498057 | www.hapilifestyle.com 5, 6, 7, 8 - Murphy’s Menswear, Wests Centre, St Helier | FB: Murphy’s Menswear

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Health, Fitness & Well-being

Fit Boost

Jersey Round Island Challenge

23 July 2016 | 07:30 to 22:00 The Jersey Round Island Challenge will see five different race categories as competitors either swim, run, kayak, canoe, stand-up paddle board or row to circumnavigate the island, whether as a team or solo. Each race category will be managed by a relevant local club, who will provide essential support, training and safety guidelines. The purpose of this exciting

new endurance event is to raise awareness and valuable funds for the Grace Crocker Family Support Foundation. The event will start in the heart of St Helier. Participants will see a range of views including our Elizabeth Castle backdrop, country lanes and breathtaking views of some of our stunning coastal areas in Jersey. jerseyroundislandchallenge.com

Lido Wellness Centre achieve two awards

The Lido Wellness Centre has successfully achieved the Royal College of Chiropractors’ two Practice Quality Marks – the Patient Partnership Quality Mark and Clinical Management Quality Mark. The Centre is the only clinic in the Channel Islands to hold both awards. To secure the awards, Dr MarieChristine Dix of Back to Balance Chiropractic and Osteopathy, which is part of the Lido Wellness Centre, had to demonstrate how the practice met the stringent standards outlined in the application process. The Patient Partnership Quality Mark (PPQM) is awarded to clinics

3 Coconut oil pulling Oil pulling, also known as "kavala" or "gundusha," is an ancient Ayurvedic dental technique that involves swishing a tablespoon of oil in your mouth for 20 minutes.

The reported benefits include: • Whiter teeth • Cavity and gingivitis prevention • Better breath • Stronger teeth and gums • Less jaw pain • Sleep problems and sinus issues • Alleviation of headaches, hangovers and skin issues

This draws out toxins in your body, primarily to improve oral health but also to improve overall health.

Most people use coconut oil as it has many other benefits such as: •Balance Hormones

Oil pulling is a growing trend, it’s not new, in fact it goes back 3000 years!

•Kill Candida •Improve Digestion •Moisturise Skin •Reduce Cellulite •Decrease Wrinkles and Age Spots •Balance Blood Sugar and Improve Energy •Improve Alzheimer’s •Increase HDL/ Lower Cholesterol •Burn Fat Spit the oil into the bin rather than down the sink to avoid blocking.

Jersey to host the Touch European Championships that demonstrate excellence in meeting patient expectations in areas including cleanliness and safety, privacy, communication and record keeping. The Clinical Management Quality Mark (CMQM) recognises excellence in terms of operating within a structured and managed clinic environment.

The Touch European Championships 2016 is due to take place in Jersey at Les Quennevais playing fields from 7-10th July with the opening ceremony on 6th July.

The ETC 2016 promises to be an exciting event for all participants and Jersey will be providing a warm welcome to all the visiting teams. For information on Touch Europe visit www.toucheurope.org

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Yoga Matters Is Five! ~Celebrate With Us ~ Running your own business to earn your living is an opportunity to live life according to your own standards and values. Well, perhaps more so and easier so when the business is Yoga Matters. At YM we are all about Bikram YOGA. No distractions. We believe our practitioners deserve our best efforts in ensuring YM remains dynamic and simply just a nice place to practice Yoga whilst ensuring the teachings remain pristine and unadulterated. Of some truths we are certain: There will NEVER be a day when we say “now we’ve done it, now we know it all, now we can rest on our laurels!” In this Yoga we are all beginners: there is a Bikram saying “it’s never too late, it’s never too bad, you’re never too old and never too sick to start- from scratch once again”. So here we are starting from scratch every day and LOVING IT! WE PROMISE to be here for your Bikram Yoga needs for a very long time to come. We have had a dream and determined to live it so strongly that we would choose to move with the dream and fail rather than succeed in another sphere; if you are not doing whatever it is that makes you happy then what is the point? Right? Our time in YM has proved to us that it is worth the risk and with a little help from you we think we have had a measure of success. We couldn’t do without you. THANK YOU. To CELEBRATE the fact amazing to us that Yoga Matters is now FIVE YEARS OLD on 19th July (well out of toddler/ wobbler stages), we have our annual birthday GIFT FOR YOU to help us mark the occasion:

***FIVE FREE DAYS OF BIKRAM YOGA***

‘YOGA GIVES’ is 5 years old too! In 16 Charity classes we have raised over £3,300 for local charitable organisations. We are holding our next Silent Charity class on Friday 22 July in aid of Jersey MS Therapy Centre. 10 x recent class experience required to be able to participate.

We hold open our doors to old and new Yogi friends to come and receive our GRATITUDE to you because YOU ARE YM. This enables us to CELEBRATE in OUR favourite way - YOGA with the people that inspire us most - YOU. We are so grateful to our practitioners who subscribe to For all classes Friday 15th to our ethos. As well as investing in Tuesday 19th July inclusive themselves they have invested we will take TEXT bookings in this very small local business. only from all practitioners even Yogis please check our without credits held; spaces Facebook page to see the other allotted on a first come first ways we are celebrating our served basis. If you are new to 5th birthday with practitioners YM please check out our new who have shared this wonderful website www.yogamatters.je journey with us. It contains all the information you need to prepare you for Om Om Om your first venture into our lovely YOU ARE OUR UNIVERSE studio. Yogi Trisha & Yogi Darren

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Keep the whole family fit whilst having fun Rollerblading is a fun and exciting activity you can take part in with the kids, especially now the summer has arrived. It is also a way to improve endurance and strength and when compared with other forms of fitness, such as running, Rollerblading is nearly as effective in almost every category.

Calories Burned Rollerblading and running burn a similar amount of calories. For example, a 150lb. person, jogging at 6 mph, or a 10 minute mile pace, will burn 720 calories per hour whilst rollerblading for one hour at 10 miles per hour will burn about 530 calories. The number of calories burned per hour will vary depending on weight, speed of running, skating uphill or at a faster pace etc. When you jog, there is a fraction of a second during each step when both feet are off the ground, this forces the body to use more energy per unit of distance and is one of the reasons why jogging typically burns more calories than rollerblading. Another reason is that you're constantly working when you jog whether you’re jogging on level ground or up and down hills. During rollerblading, however, you have a short break every time you coast down a hill.

Aerobic Benefits With the ability to coast with the wheels on rollerblades, the aerobic benefits aren’t quite as good as running. However,

rollerblading is still a better aerobic workout than cycling. Similar to burning calories, you can increase the aerobic benefits by skating uphill or at a faster pace. You can also build endurance by skating at a slow, steady pace for a longer distance.

Building Muscle The

side-to-side

movement

required for rollerblading results in a better muscle building workout than running. This natural movement incorporates nearly every lower body muscle group, including the inner thigh and glute muscles. You can also strengthen the hamstrings, quadriceps and calf muscles by alternating between forward and backward skating.

“In addition to the calorie burning benefit of rollerblading, skaters also gain from the low impact on the bones and joints of the body.”

Swinging your arms during the skating motion also strengthens the arms and core.

is often overlooked is mental fitness. Rollerblading can be a casual stroll or an intense, fastpaced adrenaline rush.

Low Impact Workout In addition to the calorie burning benefit of rollerblading, skaters also gain from the low impact on the bones and joints of the body. If you have ever been jogging, you know that running produces a jarring impact on your knees, back, and ankles. The repetitive nature of this jarring impact is not good for your joints and it takes life out of them with each and every stride. Rollerblading is a great alternative to jogging and an excellent way to alleviate your body from the damage to bones and joints.

Mental Fitness One of the main benefits that

Regardless of which style of skating you prefer, the mental health benefits that you gain from rollerblading are incredibly important. Leisurely skating helps to reduce stress levels and has also been shown to lower the likelihood for depression. Intense skating also has its benefits by increasing mental acuteness and reaction time as well. All in all, rollerblading provides a number of significant benefits on many levels, both mentally and physically, so get your skates on and have some fun whilst getting fit!

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Sports Bug launch their west location FUN; that’s always been the name of the game at Sports Bug. Whether it is during a term time session of football or a holiday club session of tennis, the thing that matters more than anything is that all of the children involved have FUN. Sports Bug have been coaching children in this way for over 15 years now and its this winning formula which has seen its East Activity Club venue of Le Rocquier School, St Clement, hitting full capacity at pretty much every school holiday. Finally, after some jiggling, juggling, chitting and chatting Sports Bug have now launched their West Activity Club at Mont Nicolle School, St Brelade. Andy Glover, Head Honcho of Sports Bug had this to say: “Its taken a long time for me to find a venue out West which

felt right for us to offer what we do. The one thing I ask of all of my coaches is that they try to ensure the children leave Sports Bug at the end of day having had a FUN time. To me, picking up the technical skills needed to participate in a particular sport and become good at it, will come naturally and effortlessly if the kids are having a fab time doing it.”

“The one thing I ask of all of my coaches is that the children leave Sports Bug at the end of day having had a FUN time.”

“I am lucky in that all of my staff love the job they do and have a genuine affection for the kids who come along to our sessions. It is important that children feel at ease and safe within the environment and my guys do a fantastic job at promoting that.” Sports Bug realise that for parents, looking after their most precious commodities is something that has to be taken seriously too. As a matter of course, ALL staff hold up to date police checks, first aid qualifications and numerous sporting qualifications. Ratios of staff to children is a strict 1:10 at all times. As well as that, Sports Bug are also fully insured and are registered with Jersey Childcare who ensure they follow strict guidelines and policies to make them as safe and secure as possible. Another bonus to this is that parents can receive tax relief on any fees paid towards Holiday Clubs. If you would like any further information on either of Sports Bugs’ Holiday Clubs or their term time offering, please feel free to contact them on info@sportsbug jersey.co.uk or visit their website on www.sportsbugjersey.co.uk. If you would prefer to do things the “old fashioned way” you can give them a call on 07797 735080. Let the FUN times commence.

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Food & Drink

THE TASTE OF JULY Summer ✓

What’s

in season

BBQ’s ✓

Parties ✓

Friends & Family ✓

Moroccan Style Lamb

this month?

Aubergine Although often associated with warmer, more exotic lands, the striking looking aubergine is widely cultivated in Britain. Its subtle and distinctive combination of textures and flavours - smooth, fleshy, creamy, smoky - make it a versatile component of many great dishes. Choose aubergines that feel heavy with smooth, taut, unblemished skin and fresh-looking unwithered green stalks. Aubergines are easily damaged; handle with care. They keep in the fridge for a few days.

Gooseberry The gooseberry season starts with the familiar green gooseberries. These are the best ones for cooking. Use them to make a delicious gooseberry fool or poach them with a little sugar and water to make a traditional accompaniment to mackerel. Later in the season come the dessert gooseberries that are sweet enough to be eaten raw - try them in fruit salads. Firm cooking gooseberries will keep (unwashed) in the fridge for a week or two. They also freeze well. Softer dessert gooseberries are less durable: keep refrigerated, eat within 2/3 days.

Ingredients • 50g butter, melted • 3 tbsp olive oil • 2 tsp each ground cumin, coriander and praprika • 1 tbsp thyme leaves • 3 garlic cloves, crushed • zest and juice 1 lemon • 1 tsp harissa • Lamb breast

least 2 hrs, or overnight in the fridge. 2. Preheat the oven to 150˚C and remove the lamb from the fridge. Roast the lamb for about 1.5 hours and remove from the oven.

3. Finish the lamb on a prepared barbecue for about Instructions 10 minutes or until lamb is 1. Mix the butter and oil in a tender and the fat is cripsy. bowl, then stir in the spices, thyme, garlic, lemon zest and 5. Remove the meat to a large juice. Add the harissa, 1 tsp salt board and cover tightly with and plenty of freshly ground foil. Leave to rest for 10-15 mins. black pepper, and mix well. 2. Put the lamb in a large shallow dish and spoon over the marinade. Using your hands, rub it all over the Ingredients meat. Cover loosely with foil • 1 tsp harissa and leave to marinate for at • handful fresh

For the sauce

leaves, roughly chopped • 300g Greek yogurt

and the coriander into the yogurt. Cut the lamb into thick slices and serve with the sauce Instructions and our delicious cauliflower coriander Fold the harissa, a little salt couscous.

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Cauliﬂower Couscous In last month’s issue we admitted to loving cauliflower cheese, but after finding out the many things that can be done with it, we decided to make a couscous. Yes, James Martin made one for a certain supermarket advert recently, but we promise, we didn’t copy his idea! Ingredients (serves 3-4) • 1 small cauliflower • 75g mixed nuts • 2 courgettes • 2 peppers (we used one red and one yellow) • 75g dried raisins • ½ red onion, finely diced • handful of chopped fresh parsley • extra virgin olive oil • balsamic vinegar • salt & pepper Instructions 1. Preheat oven to 175*C 2. Cut the courgettes and peppers

into thin strips, lightly brush with oil and sprinkle with salt and pepper. Bake in the oven for 1520 minutes or until the vegetables begin to soften. Remove from the oven and allow to cool. 3.Cut the cauliflower into large chunks and place in a food processor or hand held blender.

Blend until it has all broken down, and is roughly the same size as couscous. 4. Chop the remaining ingredients into small pieces and add to the cauliflower. 5. Toss with extra virgin olive oil, balsamic, salt and pepper.

Honey & Mustard Chicken Skewers Ingredients (8 Skewers) • 3-4 Chicken Breasts • Yellow Pepper • Red Pepper • Red Onion • 4 tbsp Honey • 2 tbsp Mustard (wholegrain or Dijon) • Salt & Pepper • 1 garlic clove, crushed Instructions 1. In a large bowl, mix the honey, mustard, garlic and add salt and pepper to taste. 2. Cut the chicken into 2cm chunks and throw into the marinade, mixing well to ensure all the chicken is covered. Leave in the fridge for a couple of hours to allow time for the chicken to soak in all the flavours.

3. Slice the peppers and onions into even pieces and put to one side. 4. For the skewers, alternate between chicken, pepper and onion to ensure your guests have a taste of everything. Once you have finished, drizzle the remaining marinade over the top. 5. The skewers can now be popped in the fridge until you need them or added straight to the BBQ, turning frequently for approximately 10 minutes or until chicken is cooked through.

A dining experience that inspires even the most sophisticated palate. Our award winning international chefs use delicately balanced Indian spices and culinary expertise to create impeccably designed flavoursome dishes. As new flavours delight and rouse the senses, this artistic union will take you to the epitome of dining sensations.

4 dine for the price of 3 on Saffrons Set Menu, £30 per person*. Available Wednesday, Thursday and Sunday nights until end of July 2016.

Booking essential: 01534 614450 www.hoteldefrancejersey.co.uk

Dishes are individually prepared. Dietary requirements can be catered for. Extensive vegetarian menu. *Price based on 4 diners paying for 3x Set Menu at £40.

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“Knock twice and ask for Baby Face Smith.” The Jersey Michelin The Blind Pig Strictly over 21’s Experience to attract Whilst Prohibition effectively 'the bar' it gave birth gastronomes from the killed to a new, daring and exotic underground movement - a place UK and Europe Three of Jersey’s finest restaurants are targeting gastronomes from the UK and Europe with an exclusive Michelin star dining experience. Visitors will have the opportunity to dine at three Michelin star restaurants, Ocean Restaurant at The Atlantic Hotel, Bohemia Restaurant at the Club Hotel & Spa and Ormer Restaurant by Shaun Rankin. The group has also launched the Michelin Safari for food lovers closer to home. The experience, which is available for up to 20 guests, sees diners enjoying a course in each restaurant, with paired wines chosen by the sommelier at each location. To book a Jersey Michelin Experience or a Michelin Safari, contact The Atlantic Hotel Reservations team.

where otherwise upstanding citizens went to break the law - a place where the jazz age mixed headily with bathtub gin and cigarette smoke…the speakeasy had arrived. The speakeasy, or blind pig, was a new breed of drinking den. Only those with an unwritten code passed through the disguised doorways and into the secret rooms serving bootleg hooch - often in China teacups. Here the glamorous, the rich, the beautiful and the damned, drank and danced, whilst outside gangsters bribed cops to look the other way. The Roaring Twenties was in with a bang. We welcome you to your very own speakeasy – THE BLIND PIG. Remember, if you wanna get in again, kid knock twice and ask for Baby Face Smith. T: 01534 610433 madamefifi@cesoirjersey.co.uk

Ce Soir

2 fantastic chefs! Lunch Mon - Fri 11:30am - 2:30pm Sat - Sun 12pm - 4pm

Dinner Mon - Thurs 6pm - 8:30pm

Favourites include: Teriyaki Salmon Salad Jersey Chancre Crab Rarebit Lobster Mac n Cheese The ever popular

Steak Nights every Tuesday & Thursday The Lamplighter 9 Mulcaster Street, St Helier 01534 723119

Meaning (This evening) Ce Soir is the Parisian cousin of the secretive Blind Pig. It shares its decedent ambient period in time, with a bold and beautiful repertoire of sites across idealistic Paris. Ce Soir is a rather confident showboat eccentric, opposed to The

Blind Pigs secret hideaway down a back ally. Ce Soir is open to those whom share a mature mindset of the Cocktail drinking recreation in elegant surroundings. The demand for our product in the Blind Pig has given us confidence to expand, without losing our identity into the mainstream establishments of St Helier’s weighbridge location. The Blind pig will remain the secretive Prohibition Speakeasy and maintain its standard’s for its loyal customers. W will have the same products available in Ce Soir which creates a brand standard you can receive across both locations. Madame Fifi the lady of the night, was born to the parent of the New York prohibition ere.

Her father struggled after his saloon was closed by law-men, so they decided to return to his beloved Paris and reopen his infamous (Ce Soir). Fifi became an eclectic mood setter of glamour and lived for her seductive evenings, soon she stepped into her father’s footsteps to carry a flamboyance that drew many lovers of evening recreation for miles. T: 01534 610422 madamefifi@cesoirjersey.co.uk

Alfresco Events If you’re responsible for organising your works social functions, or looking for something a little different to add to your next dinner party then look no further. Alfresco Events will be able to help you bring the fun and atmosphere of your favourite bar, to just about anywhere, all without you having to lift a finger! We specialise in temporary and event cocktail / public bars. Some of the more recent places you may have seen us include; The Big Gig, The NatWest Island Games, Reasons Festival, The Barclays Jersey Boat Show, Havre des Pas Seaside Festival, the Christmas Markets and many others. We have a variety of different decked out bar units which will work with any theme or marquee based event, charity events and so on. Whether it's

a corporate, licensed public event, private, wedding or product launch we can cover it. Our outdoor trailer unit is designed and fitted with a DJ box, fully functional stainless steel front and back bar, which means it complies to hygiene regulations and it even has an on board hot and cold water boiler system, keeping us on top of our 5 Star rating, it’s pretty much the Rolls Royce of units. We also provide team building cocktail events, where we’re happy to come to your office and teach you how to make your favourite drink and we’re about to launch a new molecular themed service, bringing a bit of science to your cocktails, which we can bring to your house or works event, look out for this over the summer period. If you want to sample some of our cocktail delights before your event, obviously just for quality control purposes, then please just ask. You can contact us both: Brett Wheeler T: 07700706964 E: brett@alfrescoevents.je Brian Smith T: 01534 610422 or 07797790005 E: brian@alfrescoevents.je Facebook: alfrescoevents www.cesoirjersey.com

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Saturday 30th July at Coronation Park WITH HEADLINERS SOUL II SOUL : SLAM : GOLDIE

REASONS TO CELEBRATE ELECTRONIC MUSIC – AND EVERYTHING THAT MADE IT HAPPEN! Reasons Festival launched with great aplomb last year, being the island’s newest event inviting 2000 revelers to celebrate all things electronic music, and it’s associated groove filled roots. Spread over four stages on Saturday 30th July the Reasons crew once again descend on Jersey’s historic Coronation Park (also known as Millbrook to the old school among us) to bring 11 solid hours of straight up sunshine filled, dance music splendor to a maximum capacity of 3000 people. So who’s playing, how do we source tickets and what other hidden gems can be discovered on the big day….? For decades Jersey has maintained a strong and passionate affair with dance music, ever since what is widely considered the best ever venue to have been at the heart of the scene Inn on the Park first threw open it’s doors back in the early 90s (back then until a generous 6am finish). The spirit and atmosphere of those pioneering days would prove to be a legacy that would become a solid foundation for island’s love of dance music. Though some might say dance nights have never been

quite as powerful as those heady earlier days, and despite Jersey’s obvious challenges in terms of licensing hours, promoters have heroically never shied away from booking some of the biggest acts in the business for (albeit short) Island shaking performances to remember. Organisers of Reasons Festival Ben Newman and John O’Connell have been DJing and promoting in Jersey for the best part of a decade. Their inclusive style of event promotion has won them a loyal and open minded following over the years. Having already hosted international acts from an assortment of dance music genres, the time had come to bring all of these sounds together to create an umbrella of celebration for the scene and an electronic music event Jersey could be truly proud of. International maestros of House, Techno, Drum & Bass, Grime, Garage, Indie Dance, Hip Hop, Groove and experimental electronic musicians will all come together to one park, for one day, with one entirely united crowd to greet them. SOUL II SOUL: HEADLINER

MAINSTAGE

This years sees a full live act set from the absolute legends of 90s dance music Soul II Soul. Jazzie B, the group’s founding member DJ’d for Reasons last year and was a highlight of the festival for many, so the natural evolution for them was to set about booking the entire band – and they made it happen! The embodiment of so many thing that make their little festival so great, their motto pretty much says it all: “A happy face, a thumpin’ bass for a lovin’ race”. GOLDIE MBE: BLKOUT STAGE HEADLINER Hot on the heels of his recently bestowed MBE for his ongoing contribution to Britain’s music culture, Goldie is now an undisputed legend of stratospheric status. An artist in every sense, he probably describes his output best himself: “Some people might call what I do drum 'n' bass. But I'm not going to narrow it down to what the music industry thinks is commercially viable. I'm not really into narrow thinking. Making this music is like poker. You begin with five cards. You don't play poker with two cards. That's just the rule of the game. Once you learn how to play you can bend the rules.” Sounding as fresh, crisp, clean and out there as ever, he’ll be bringing the true spirit of artistic Drum ‘n’ Bass heritage to Jersey’s Reasons crowd this year. SLAM: CLIQUE ELECTRONIC STAGE HEADLINER This dynamic Glaswegian duo are mid way through one of the biggest years of their career, with their Soma label embarking on its 25th year. Since 1991 the

label, (managed by Dave Clarke) has consistently overseen and produced bar setting standard techno & house, and with their official anniversary starting in August, marked by an unbelievable release schedule, its only set to get bigger. To give you a true flavor of where they are at musically today be sure to check out the incredible SLAM Radio project. Initiated three years ago and syndicated the world over SLAM Radio delivers some of the best DJs and music Techno has to offer >>> http://www.slam-djs.com/ Check out the full line up below and be sure to visit the Reasons Facebook page: reasonsuk for updates on the festival. Reasons to sort your ticket today! You can do it here at www.reasonsfestival.com. See you there... REASONS MAIN STAGE • HEADLINER - Soul II Soul (Live) • MC Xander • ubiyan Twist (DJ Set) • Just Muz • Any Given Sunday • Danny Booth

BLKOUT MAIN STAGE TAKEOVER • HEADLINER - Goldie w/ MC Codebreaker • Kurupt FM • Special Request • General Levy • Dub Phizix & MC Strategy • DJ Barely Legal • DJ Spim Hosetd by Wildee MC CLIQUE ELECTRONIC STAGE • HEADLINER - Slam • Stacey Pullen • Dense & Pika • B.Traits • Jagerverb • Pete de Momme • Carl Scott • Carl McConnell • Fundi ROCKSTEADY SELECTOR STAGE • HEADLINER - The Reflex • Justin Robertson • Jon More • Boca 45 • Jimi Goodwin (The Doves) • Mike Joyce (The Smiths) • Mo'Matic • All Mod Cons Find out how you can get your hands your FREE Reasons Festival ticket with Airtel-Vodafone here www.airtel-vodafone.com/reasons

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Property & Home Living

Home

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1, 2, 3, 4 - The Base at West Collections, Les Quennevais Precinct, St Brelade | 01534 491342 5 - Jersey Naturally, Central Market, St Helier | 01534 731932 6, 7, 8, 9 - MyPad, West’s Centre, St Helier | 01534 510742 | www.mypad.je

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Home Fires is an

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Collectable or Rejectable? Words by Stephen Cohu A collectable is any object that is desirable to collectors. Collectors will collect just about anything and generally not for its monetary value. If they happen to stumble across a collecting field where the items they have acquired see a dramatic rise in desirability and price then this should be considered a bonus rather than the norm! There are many traditional areas of collecting such as stamps and coins and some very random ones where seemingly pieces of worthless rubbish intended to be thrown away are worth extraordinary amounts of money. In general, items that were not produced for collectors at the time are more likely to be collectable in the future than items produced and marketed as being collectable. Why do people collect? People will collect just about anything. Modern trade cards given away with confectionery and avidly collected by children will probably never have any value. That does not make them unworthy of collecting because collecting is fun. It is all about the discovery of a different card, stamp, coin, the thrill of the hunt.

Some people collect indiscriminately in one area, not worried about condition or rarity and end up with vast collections. Others will spend years collecting just a few items, the best they can afford with only the choicest pieces finding their way into their collection. A decision to collect is usually also at least partly based on budget. If your budget is large your choices will be far greater than someone on a restricted budget. There is of course a huge difference between collecting as an investment and collecting as a hobby although they are not mutually exclusive. Collecting as an investment An investment would usually be defined as a store of wealth that will increase in value over a period of time. A true collector will not generally be concerned as to whether the items they have collected have increased in value although it is always nice if this is the case! The collectables market is very fickle and subject to sometimes dramatic changes in value, both up and down, the collector being entirely at the mercy of current trends. It simply

A Schucco wind up van in nice condition, very sought after

boils down to supply and demand. If demand exceeds supply then prices will rise, if supply exceeds demand then prices will fall. For this reason, I would never advise anyone to collect anything purely as an investment; they should also enjoy the act of collecting. Modern Collectables If an item is manufactured and sold as a collectable it almost certainly won’t be worth anything in the future! The worst offenders, always with official and grand sounding names, are the mass producers of collectors’ plates and other supposedly limited editions, marketed as family heirlooms of the future. They are often quite expensive to buy, targeting a certain age group through the Sunday paper supplements. Once a person finds themselves on “The Suckers List” they usually receive endless mail shots offering rare opportunities to acquire highly

An interesting and varied collection!

desirable products of companies the original company sold your details to! Every day I receive phone calls from people who have inherited houses full of collectors plates, thimbles, jugs, mugs and creepy dolls to name but a few, often never even taken out of the boxes. There is no secondary market for these items at anywhere near the price paid, many having absolutely no value at all. Other collectables sold as investments are produced by two companies with important sounding names that could be confused with the Royal Mint. Their coin and medal products are marketed as if they are “officially approved”, usually with a very high issue price compared to the intrinsic value of the item. Bizarre meaningless terms like “proof like” are used to describe the finish of a coin or medal. Poor quality base metal coins and medals are packaged up in expensive looking

“Once a person finds themselves on “The Suckers List” they usually receive endless mail shots offering rare opportunities”

polished wooden boxes with descriptions like “silver coated solid copper” with an issue price of hundreds of pounds. If you want to collect this stuff buy it second hand for a fraction of its issue price. To Conclude Everything is collectable to somebody. Its price will depend on whether it is collectable to other people as well! Collect things that you like and always try and buy the best examples. If they go up in value that should be considered a bonus, don’t ever expect modern mass produced ”collectables” to ever be worth anything at all. Above all, collecting is fun. Now go and buy something you don’t need but you really like!

Rare and highly collectable Steiff cat

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GOLD, SILVER & JEWELLERY!

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Business & Finance

Office Gobbledegook

By Vernon Breese

I am sure it is merely a sign of my aging but is it not actually the case that many words and phrases used in the office today really are meaningless rubbish?

apparent death by drowning. (Ok, not so interesting maybe but either way it’s inappropriate unless your office is swamped at high tide?)

from one topic or section to the next. Often used in music and derived for the Italian segue, meaning “follows”. (It’s also a small town in Mali)

Not sure? Well, take a look at some of these and don’t laugh, if you haven’t heard some of these I can assure you people use them; really!

It’s not rocket science Meaning it isn’t difficult but in my experience the phrase is used by someone aiming to disarm the listener by suggesting the listener is stupid. Not dissimilar to No Brainer. (Eugh! Yes, Eugh is a word!)

Idea Shower So brainstorm must be out of fashion and I am happy with that but what is wrong with “consider” or “think”? After all, that’s what is

Low hanging fruit This means to achieve quick results and possibly represents an admission that they prefer the easy option and don't want to take any sophisticated routes to achieve long lasting results. Low hanging fruit used to mean fruit that was easy to reach? Sea-change According to the Oxford English Dictionary, means "a change wrought by the sea." But today refers to a big or all-encompassing and significant change. Actually the term originally appears in William Shakespeare's The Tempest in a song sung by Ariel, to Ferdinand, a prince of Naples, after Ferdinand's father's

Think outside the box I would go with this one if I knew what it was to ‘think inside the box’…a quiet darkened space, undistracted and focused where one could really concentrate! Singing from the same hymn sheet - OMG Going forward From now on or henceforth. This phrase always suggests something else to me Segue into (pronounced Segway) A segue is a smooth transition

“I can imagine the confusion amongst newcomers who could easily misunderstand that an “Idea Shower” is somewhere to go and think and get clean at the same time?”

Low hanging fruit

supposed to be happening. I can imagine the confusion amongst newcomers to our silly office-talk who could easily misunderstand that an “Idea Shower” is somewhere to go and think and get clean at the same time? Not enough bandwidth Meaning too busy. What are they? A radio?

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In Brief

Touch base offline Meaning let’s meet and talk. Great! So why not say… “Let’s meet and talk”? Cascading relevant information Meaning to tell colleagues. Other words for “cascading” are surging, pouring and gushing. Other than ‘affection’, I don’t think I want anything delivered to me and that manner!

Islands Insurance achieve Customer Service Excellence

I really hope I am not alone in this but when I hear these phrases used by real people I have to leave the room. Sometimes because I have to laugh but sometimes I just need to put some safe distance between me and them. Quickly.

Islands recognized for its commitment to quality customer service by achieving the Customer Service Excellence ® standard.

Did you know that most office staff actually switch off when managers start using this jargon? I certainly do… Going forward

I am sure, many words we used before are now not only rarely heard but are not even understood as real words anymore? Take the title word here “gobbledegook” which I used in the office today. Two people accused me of making it up! They wouldn’t blink an eye if my colleague suggested that having identified the low hanging fruit that this segued nicely into the next phase of new business development which required some blue sky thinking. (Get me out of here!)

Square the circle I am guessing this one means to ‘correct’ or ‘conclude’ but then what’s wrong with “flatten the triangle”? In fact, this gives me an idea. Could we not create some new words or phrases just for fun? How about: • Dandiprat – someone regarded as less significant • Cutpurse – a pick pocket • Gadzooks – expression of surprise or annoyance • Rapscallion – a mischievous person • Talking bunkum – meaning to

speak nonsense And guess what? None of these words (as many of you will know) are new at all. They are just not used so much as they were. The following words however, I did just make up, or did I?

stays in the shadows and avoids responsibility

Mizzymongerer - Someone who is less than positive most of the time and has a gloomy aspect on life

Harpenfleckers - People who talk a lot because they think they will impress

Schattenschlepp - Someone who maintains a low profile,

“When I hear these phrases I have to leave the room. Sometimes because I have to laugh but sometimes I just need to put some safe distance between me and them. Quickly.”

22 carat mud - Meaning extraspecial gobbledegook Surplexshedding - To deliberately confuse

Dark cloud pokers - Meaning IT staff who spend lots of time doing clever stuff you don’t understand in a poorly lit, cold room you are not allowed into Full financial picture initiatives - Surreptitious cost cutting plans designed to be deliberately unclear until impact. Bit like a meteor but more of a surprise! Dormanding - Stopping someone from leaving by never ending your story! Jabberkoshnika dormander

expert

Try and introduce a few of these next time you hold court or encounter a credulous audience. I leave you with my favourite word which I first heard in the song "Maria" from the 1959 musical “The Sound of Music”: “Flippertigibbet” Maria is referred to by the nuns as "A flibbertigibbet, a Will-o'-the-wisp, a clown" and it means a flighty or whimsical person or today, a “chatterbox”.

Sea-change

And just to stay with the letter F: filibuster; faviform; feculent (great word to mean filthy); frescade; fribble; fadoodle; feckless; fiddlefaddle; fixety…..

It is one of only three businesses in the Channel Islands to achieve this prestigious award, which requires organisations to demonstrate an ongoing commitment to service delivery by placing the customer at the heart of everything they do. In order to meet the requirements for Customer Service Excellence, Islands was assessed on a range of criteria, with a particular focus on those areas which research has indicated are a priority for customers, such as the timeliness and quality of service, the accessibility and accuracy of information, and the attitude and professionalism of its staff.

Skipton International win Best Offshore Account Provider This is the 3rd time Skipton International has won a Moneyfacts Award – one of the most prestigious awards in the finance industry. The Moneyfacts Awards involve an independent assessment of personal finance products with input from IFAs. Skipton has been commended, highly commended or has won an award for the past 7 years. Jim Coupe, Managing Director, said: “Winning this award is a recognition of the consistently high levels of service, and longterm stable rates we offer our savings customers. Offshore accounts are an integral part of our offering; we look after the savings of Channel Islanders along with British expats from more than 100 countries around the world.”

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Park your money with UK Airport Investments David Morley, founder of Morley UK Airport Investments discusses the merits of this new and exciting income producing asset class How has your investment portfolio performed over recent years? Are you tired of hearing ‘in relative terms, your portfolio has performed well’ what does this actually mean? Most likely that your investment manager / adviser has simply outperformed his peer group? Not really what you want to hear. What is more important to you as an investor? I would suggest positive returns in all market conditions. In other words, a return that is consistent and is higher than the rate inflation, with a minimal, or no loss of capital. To consider where we are currently, let’s consider the main asset classes and their recent performances: Bonds - 10 year UK Government Bonds, yields are now less than 1.50% p.a. Shares - As measured by the FTSE 100, this index currently stands at just over 6,000 nearly 1,000 points lower than in December 1999. i.e. in 16 years the index has lost circa 15% in value. Gold - Has lost a third of its value in the last 5 years. Oil - Has lost nearly two thirds of its value in just 8 years. Property - Commercial property has held up well and has outperformed most asset classes over the medium to long term. UK Interest rates have now been held at 0.5% for the last 7 years, and could well remain at this rate for the foreseeable future. The most important factor to longterm investment performance is to achieve annual growth whilst

minimising losses, this is most certainly achievable with the correct investments. In the same period of time that the FTSE has fallen 15% an investment that would have provided a compound rate of return of 4.5% p.a. would have provided the investor with a return of more than double their original investment. Compounding investment returns is therefore paramount to long term performance. Park First provides the investor with an excellent income as well as capital gain together with a high degree of capital preservation. Airport Car Parks - This is a Commercial property transaction that is both straight forward and unique. The investor purchases a single or multiple car parking spaces at major airports. These car parks have been operating for 15 - 20 years and therefore can demonstrate a great track record. These Car Parks / Spaces are fully managed and let on a daily or weekly basis. Currently spaces are available at Gatwick, Luton and Glasgow International Airport. Others will soon follow at Heathrow, Manchester and Birmingham.

the appropriate Land Registry. All spaces come with a 175-year lease. All transactions are carried out and overseen by UK regulated solicitors. Park First will cover all legal costs in this respect.

Glasgow Airport is a most interesting proposition as it has the further benefit of not having a rail link to the airport, therefore travellers have no choice other than to drive to the airport. Of the 4,500 spaces originally available, 3,900 have been sold, leaving just 600 spaces. Only 250 spaces remain at Gatwick and 1,500 will shortly be available at Luton.

When the car parks at Glasgow were purchased 2 and a half years ago they were achieving an average weekly rate of £45 per week per space, in the last 2 years the weekly rates have been increased to £55 per week which represents a 22% increase in income. As a comparison, weekly rates at Edinburgh can be as high as £95 per week. There is therefore further scope for future price increases. Additionally, Ryanair have recently announced an additional 1,000,000 seat capacity from this airport.

The Car Parks were purchased outright, therefore are totally unencumbered and debt free. Each investment is registered with

The average occupancy level has increased from 71% to 94% over the same period which represents a 30% increase in occupancy.

“The spaces in Glasgow are being offered to investors at £20,000 each... Two independent RICS valuation reports recently valued the spaces at £30,000 each.”

The spaces in Glasgow are being offered to investors at £20,000 each and in Gatwick £25,000 each. Two independent RICS (Royal Institute Chartered Surveyors) valuation reports have recently valued the spaces at £30,000 each. Their calculation has predominantly been based upon the uplift in the occupancy rate coupled with the increased weekly price charged. Once the space has been purchased by individuals, companies, trusts or pension funds, a 6-year contract is simultaneously entered into with the management company who continue to let the spaces on your behalf. Park First provide the investor with an 8% Guaranteed return for years 1 and 2. The 8% is paid to the investor immediately following purchase of the space. i.e. annually in advance. The 8% is paid net of all management / service charges and ground rent. Year 3 and onwards are paid on variably rates, quarterly in advance, Investors now entering their 3rd year are all receiving between 10% and 10.4% p.a. It is estimated that returns by year 5 will be circa 12% p.a. All spaces are let on a

strict rotational basis, hence why all investors benefit from a 94% average occupancy rate. For investors looking to sell these spaces, Park First will at any time market the space on the investors behalf and charge a 5% commission of sale proceeds or alternatively they will buy back the space after 5 years at the original purchase price i.e. £20,000. VAT thresholds in the UK are currently £83,000 p.a. Therefore, National Car Parks, ‘NCP’ and other similar car park companies are compelled to charge their customers VAT at 20% provided that individual investors at Park First does not exceed £83,000 p.a. income the spaces are let out free of VAT. They are therefore effectively 20% cheaper than their competition. In summary this is a low risk, easy to understand investment that pays a guaranteed 8% income in year 1 and 2 and moves to a variable rate in year 3 and onwards. For further details, questions, brochures etc. please contact David Morley on 07797 725 466 or david@airport-carparks.com

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THE NEW WAY TO PARK YOUR MONEY... 8% yield

Guaranteed by Parkfirst Year 1 & 2. Paid annually in advance

Year 3 is paid on a variable rate, currently 10% plus Year 5 forecast to grow to 12% Fully managed Car Park spaces available for sale

Glasgow Airport £20,000 each includes single land title deeds - 175 years

Gatwick Airport £25,000 each includes single land title deeds - 175 years

Luton Airport £25,000

RICS Valuation £30,000 each

each includes single land title deeds - 175 years

Low cost, high yielding and

hassle free investment

For further information please contact: David Morley on: 07797 725 466 Email: david@airport-carparks.com Web: www.parkfirst.com

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The Busy Queen Bee on customer service BUZZ 4 – MEASURE The beekeepers, are some kind of mystery shoppers as they check the beehive regularly to ensure all processes are being done and beekeepers, of course, manage colonies of bees in order to harvest their honey. Their job includes caring for the bees, maintaining and monitoring the hive to promote optimal honey production. Measuring the service you deliver will enable you to know where you are, understand your gaps and fill those gaps if necessary. It’s also a great way to celebrate success with your employees, and be sure to do so. “You can’t manage what you don’t measure” is an old management adage that is accurate today. Unless you measure something you don’t know whether it is getting better or worse. You can’t manage for improvement if you don’t measure to see what is getting better and what isn’t. You need to measure those activities or results that are important to successfully achieving your organisation’s goals. Key Performance Indicators, also known as KPI or Key Success Indicators (KSI), help an organisation define and measure progress toward its goals. They differ depending on the organisation, it maybe: • A KPI could be the percentage of its income that comes from return customers • A customer service department may have as one of its KPIs the percentage of customer calls answered in the first minute • A Key Performance Indicator for a development organisation might

be the number of defects in their code Measure to manage, measure to celebrate success: • Measure what’s important • Publish your metrics and benchmarks • Reward people for achieving and exceeding their goals Measuring your customer service tells you where you are now and how you measure up against your competition. This important benchmark helps you to set your strategy for the future, there are many aspect of market research and one of the methods to measure customer service is mystery shopping. A Mystery shopping programme measures whether we are doing things right according to company standards and customer satisfaction measures, and are we doing things right according to customer expectations. Why, as a business, should you use mystery shopping to improve your customer experience? Well it isn’t a difficult question to answer, because mystery shopping provides objective quantitative and qualitative feedback about their customer experience and conditions. Mystery shopping isn’t about picking on staff; it isn’t like “Big Brother’s House”, where people are watching you until you make a mistake. It is about understanding

“If you can't measure it, you can't manage it” Peter Drucker your level of service, good or not so good at any given moment, it is about celebrating excellent service and identifying “gaps” when the service isn’t so good. The other way to measure your employees’ performances is during their yearly appraisal. The most challenging aspect of a performance appraisal is measuring the actual performance of the employee. Since the performance is measured by tasks performed, there is a continuous process that must be administered in order to monitor the performances throughout

“Measuring your customer service tells you where you are now and how you measure up against your competition.”

the appraisal cycle. An effective employee appraisal provides an opportunity to give feedback as well as receive it. The employee receives important information as to what areas of the job she is performing well and those that need improvement, so will know exactly where he/she stands. You will also receive feedback from your employee that can help with improvements in the work environment. Which leads to measuring Employees’ wellbeing; research shows that employee wellbeing is more than just people’s medical health. Employers who confine their approach to conventional health factors, such as weight, nutrition and exercise, are missing critical clues on how to optimise a healthy and productive workforce. Companies now need to assess and measure their employees’

wellbeing to build a strategic health and well-being programme. Last but not least, measuring your customers’ satisfaction by conducting a customer satisfaction survey and you will make your customers feel valued. You will also gain valuable insights. But don’t ask for feedback if you are not prepared to make changes. When you do make improvements, tell your customers what you have done as a result of their feedback. Measure to celebrate success, measure your internal and external customers’ satisfaction to ensure you are all going in the right direction... Extract from the book, Thrive with the Hive, author Claire BoscqScott, download your copy here leanpub.com/thrivewiththehive

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In Brief

What people borrow for in Jersey Over a 15 year lending career in Jersey, Graeme Fairlie has arranged loans for thousands of local people. We caught up with him to talk about his new office and to find out about lending trends in Jersey.

What's the most common type of loan you see? We know that the average

mortgage on Jersey is around £223,000 based on 2015 figures. However, our focus at Fairlie Finance is on personal and business lending. Our approach is understanding your individual needs in order to achieve the best value loan possible for your particular situation. In this regard, every loan is different. At the personal level - loans

we commonly arrange help with credit card consolidation, consolidating existing loans, home improvements, holidays and vehicles. Often someone in the family has started driving and needs a car to get to work, for example. For businesses it's about enabling expansion and helping take someone's business to the next level. My role is doing the best I can to help people achieve their financial goals. While there are some common themes, every situation is different.

able to give good advice on all options. I particularly enjoy building relationships with clients and helping them achieve their goals.

Are you seeing any particular trends in the current lending market?

Estera strengthen risk and compliance expertise Estera has bolstered its risk and compliance credentials with the appointment of Risk and Compliance Director, Tui Iti. Tui will be responsible for ensuring the company consistently adopts the highest global compliance standards across each of its international offices. The newly created role consolidates Estera’s strategic approach to the management of internal/ external risk. Tui brings more than 16 years of multijurisdictional compliance experience to the group, gained from working in both the onshore and offshore finance industries across a range of sectors.

We're still in a comparatively low interest rate environment and that doesn't look set to change anytime soon. It's a good time to borrow and there is plenty of loan finance available.

How do you get the best Where is your new office and how can people get possible rates? Our specialty is providing a in touch? one-to-one, bespoke solution. That means working with our borrowers to help achieve the best loan and the best rate for what they're wanting to achieve. We're an independent finance company and I have a 15 year track record in the industry. I go to the market and find the best possible rate for any particular loan, no matter how large or small.

Fairlie Finance is in Union House, Union Street, St Helier. I'm always happy to talk to people and provide free advice.

Having been involved in the lending industry for a long time, and having set up one of the niche local loan providers, I'm

Please contact Graeme personally on 07797 920321 to discuss your needs or apply at fairliefinance.com.

In addition our application form is on our website, and this takes only a minute. I believe the process of getting a good value loan should be friendly, straightforward and very simple. That's what we're here for.

“we commonly arrange help with credit card consolidation, consolidating existing loans, home improvements, holidays and vehicles.”

Barclays Business Club advises on cyber security Local clients attended the presentations where Barclays Business Digital Eagles and representatives from Guernsey and Jersey police discussed the top cyber threats currently affecting businesses. The common types of attack were explained including phishing e-mails which involve a fraudster posing as a legitimate source and vishing which involves an unsolicited call from fraudsters claiming to be a bank, credit card provider or police asking for confidential information. Raising awareness by employee training, backing up data regularly, managing user privileges and changing passwords frequently were all cited as basic activities businesses can implement to help keep their information and systems safe.

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