Groomer to Groomer April 2022 by Barkleigh Productions

“THE GROOMING INDUSTRY’S TRADE MAGAZINE!” VOL. 41 ED.4 • APRIL 2022

WWW.GROOMERTOGROOMER.COM

10 LINDSEY DICKEN

GROOMING MYTHS, DEBUNKED

WINNER OF GROOM EXPO WEST 2022 BEST IN SHOW SPONSORED BY AKC PHOTO BY ANIMAL PHOTOGRAPHY

PET FIRST

AID KITS FOR

PET PROFESSIONALS

TUTORIAL:

SWEETHEART CLIP

Grow your career AND your paycheck with us!

Guaranteed wages, additional 50% earning incentives and big discounts are just a few things waiting for you—along with a whole lot of picture-perfect pets.

reasons why we're a cut above the rest Independent Salon $1,500 sign-on bonus or a $1,000 sign-on bonus & a toolkit for new stylists Eligibility for health benefits & PTO Brand recognition drive for new & existing customers Quality tools with additional discounts Room for career growth (Salon Leader, Academy Trainer) Relocation opportunities available Business overhead, including monthly or out-of-pocket expenses (gas, taxes, insurance)

@LifeAtPetSmart PetSmart is a equal opportunity employer

we got you!

Mobile/At-Home Grooming

CONTENTS | APRIL 2022 Conner: 10 Grooming Myths, Debunked

David: Vivian Nash

Dr. Faver: Hidden Dangers of the Pet

Care Profession Combing Her Passions to Help People & Pets

Déja Pearson's Story

by Kathy Hosler

Grooming Safely

Oquendo: Pet First Aid Kits for

Pet Professionals

ADDRESS THE

STRESS

by Jennifer Bishop-Jenkins, ICMG

with guest contributor Bill Jenkins EDITOR/PRESIDENT Todd Shelly todd@barkleigh.com

WEB MASTER Luke Dumberth luke@barkleigh.com

CHIEF OPERATIONS OFFICER Adam Lohr adam@barkleigh.com

JR. GRAPHIC DESIGNER Josiah Malinich josiah@barkleigh.com

SOCIAL MEDIA Evan Gummo Evan@barkleigh.com

Hansen: The Facts of Grooming Fat Felines

Groom Expo West 2022 Contest Results

Hernandez: The Sweetheart Clip

New Products

Classifieds

Show Schedule

“THE GROOMING INDUSTRY’S TRADE MAGAZINE!” VOL. 41 ED.4 • APRIL 2022

Kathy Hosler

ASSISTANT EDITOR Gwen Shelly gwen@barkleigh.com

DIRECTOR OF MARKETING & CLIENT RELATIONS James Severs james@barkleigh.com

MANAGING EDITOR Rebecca Shipman rebecca@barkleigh.com

MARKETING CONSULTANT Alex Hammersla alex@barkleigh.com

ART DIRECTOR Laura Pennington laura@barkleigh.com

SOCIAL MEDIA COORDINATOR Cassidy Ryman cassidy@barkleigh.com

SR. GRAPHIC DESIGNER Brandi Aurelio brandi@barkleigh.com

ACCOUNT MANAGER/ EXECUTIVE ASSISTANT Karin Grottola karin@barkleigh.com

Daryl Conner Mary Oquendo Jonathan David Deborah Hansen

WWW.GROOMERTOGROOMER.COM

GROOMING MYTHS 10 DEBUNKED ,

LINDSEY DICKEN

WINNER OF GROOM EXPO WEST 2022 BEST IN SHOW SPONSORED BY AKC PHOTO BY ANIMAL PHOTOGRAPHY

PET FIRST

AID KITS FOR

PET PROFESSIONALS

Dr. Cliff Faver Jennifer Bishop-Jenkins Blake Hernandez

Copyright April 2022. Groomer to Groomer is published monthly by Barkleigh Productions, Inc, 970 West Trindle Road, Mechanicsburg PA 17055. Postmaster: Send change of address to Groomer to Groomer c/o Barkleigh Productions, Inc., 970 West Trindle Road, Mechanicsburg PA 17055. Annual U.S. subscription rate $25. Outside U.S. $79. year, surface rates. Groomer to Groomer is free to current Barkleigh Productions, Inc. customers. No part of this publication may be reproduced without written permission of the publisher. Editorial offices: 970 West Trindle Road, Mechanicsburg PA 17055. (717) 691–3388 FAX: (717) 691–3381 Email: info@barkleigh.com

GroomertoGroomer.com

TUTORIAL:

SWEETHEART CLIP

ON THE COVER Lindsey Dicken Winner of Groom Expo West 2022 Best in Show Sponsored By AKC

Groomer to Groomer • Vol 41 Ed 4 • April 2022

Grooming Matters

10 GROOMING MYTHS, D

EBU N KED by Daryl Conner

False collective beliefs can be found everywhere— even in the pet grooming industry. Some are funny, some make us shake our heads in disbelief and others are just incredibly frustrating. So, after some brainstorming with other groomers, I came up with a list of grooming- and pet-related myths that have been around too long and need debunking.

Groomer to Groomer • Vol 41 Ed 4 • April 2022

GroomertoGroomer.com

Washing dogs too often will dry out their skin and coat. This common myth can be found in many breed-specific books. Owners are cautioned to only wash their dog if necessary, and certainly not more than every few months. When customers ask about this, I point out that the glowingly-healthy, beautiful dogs they see trotting around show rings are often bathed weekly, and some more frequently than that. Then I explain that modern, high-quality pet shampoos are designed to be gentle on the skin and coat while washing away dirt, sebum and dander. I also talk about the importance of conditioning the coat after bathing.

Pet Shampoo is a different pH than human products. Grooming educator Barbara Bird handily slew this myth years ago, but many groomers still widely accepted it. Bird tested the pH of over 50 products and charted the pH levels. Her study also inlcudes everything you ever wanted to 1 know about pH in pet shampoos.

Discover your

Success! MAY 2-5

2022

B U R B A N K , C A L I F O R N I A

P E T B O A R D I N G E X P O W E S T. C O M

Smooth-coated dogs shed less than other breeds.

Some breeds (or mixes) of dogs are hypoallergenic.

Shedding is the result of the animal’s hair growth cycle. Short hair has a brief growth cycle. So, from the time it emerges from the follicle until it dies and sheds out, this is the short period. This explains why Pugs, Dobermans, Dalmatians and other dogs with short coats shed a lot! On a similar note, many people (even some groomers) don’t believe that short-haired dogs need professional grooming. Indeed, regular bathing, brushing, ear and nail care are essential for smooth-coated breeds.

People who suffer from canine allergies may have less of a reaction to some dogs than others, but there is no genuinely hypoallergenic dog breed. In most cases, the dog’s dander and saliva are the culprits that cause people to have adverse reactions, and all breeds produce dander and “drool.” Low-shedding breeds may produce less dander than higher-shedding breeds and may be more 2 tolerable for some people.

Some breeds (or mixes) do not shed. If a dog has hair, it will shed. For example, dogs with long hair (e.g., Old English Sheepdogs, Shih Tzu and Poodles) have hair that may stay in the growth (anagen) phase for several years, but this means that shedding is barely noticeable, not nonexistent.

Dogs that are part Poodle do not shed. Dogs mixed with Poodles are subject to the whim of genetics. Some “doodle” mixes shed very little (see #5), but others shed just as much as the Golden, Labrador, Bernese Mountain Dog or other shedding breeds that make up the rest of the dog’s gene pool.

Cats bathe themselves.

While it is true that cats spend a lot of time licking their coats, it is not the equivalent of a good bath. Many cats benefit from professional grooming. A proper shampoo, conditioning, fluff-dry and combout leave cats looking, feeling and smelling amazing.

Groomer to Groomer • Vol 41 Ed 4 • April 2022

GroomertoGroomer.com

Dogs don’t need to be groomed as often in the winter. May pet owners believe their dogs need to go longer between grooming appointments when the weather is cold to make sure they stay warm. The problem with this logic is that stretching the time between grooming visits often results in matted fur. Matted fur does not insulate well and may trap moisture, causing the dog to feel the chill even more. Besides this, tangles pull and are uncomfortable for the pet. If the dog wears a sweater or coat, it increases the chance of mats forming unless the pet owner is very dedicated with a brush and comb. I encourage my customers to keep their pets on regular appointments, especially if they want to leave the fur longer for cold weather.

Using a conditioner makes dogs dry more slowly. According to grooming educator Christein Pearson, this myth probably “started back in the day when our limited choices for topical conditioners typically had a lot of heavy, waxy ingredients that took forever to completely rinse out and typically coated the hair leaving it limp and oily. Formulators have since moved away from such ingredients.” Instead, modern conditioners smooth the cuticle, allowing water to be blown out of the coat more efficiently.

OUR BANDANAS FETCH COMPLIMENTS!

Puppies should not get their hair cut until they are at least six months old. This is a myth that every groomer I know would love to see become extinct. I encourage customers to bring puppies in as soon as they have their second set of vaccines, even if it’s for nothing more than a nail trim, a treat and some affectionate pats on the grooming table. Early, regular visits help acclimate puppies to the grooming process. If the pet owner wants the puppy to be groomed but the coat left long, that is perfectly fine. Teaching the puppy bathtub and table manners is beneficial in shaping behavior for the rest of the dog’s life. However, if the owner wants the pup’s hair to be trimmed, no harm will come.

ave h e w too s c i fabr

CUSTOM PRINTED BANDANAS

Myths are memorable and persistent. Debunking them can be tricky. The next time you are presented with a grooming myth, try to help the person sharing it learn the truth. Maybe we can even finally slay that one about puppies not needing to be groomed until they are old enough to go to college. & References: 1. The pH of Pet & Human Shampoos. (2012, Sept., 29). GroomBlog. http:// groomblog.blogspot.com/2012/09/theph-of-pet-human-shampoos.html 2. The Low-Down on Hypoallergenic Dogs. (2015, Dec., 11). Tufts University. https://www.tuftsyourdog.com/news/ the-low-down-on-hypoallergenic-dogs/

FREE SHIPPING orders over $100 excluding custom print

www.BandanasUnlimited.com Tel: 1-877-317-5267

GroomertoGroomer.com

Groomer to Groomer • Vol 41 Ed 4 • April 2022

Grooming Gab

by Kathy Hosler

he day got off to a great start for Jill and her staff. All

jumped backward and his collar slipped over his head. Then a

the dogs had arrived on time and things at the salon

frightened Corky bolted out the open door and headed toward

were going smoothly. Unfortunately, it was about to

the busy street.

become a day that none of them will ever forget…

Panicked, Jill and Emma ran after him. Corky's owners had

Sweet little Corky the Yorkie was there for his monthly

just pulled into the parking lot. They jumped out of their car

appointment. When his stylist, Emma, was finished with his

and joined the chase. Ignoring their calls to him, Corky kept

groom, Jill called his owners.

running. Several blocks later, they lost sight of him.

"Great, I've been waiting for your call," said his dad, Paul.

Search teams were immediately formed. The local radio

"We're only a few blocks away at my mother-in-laws. We will be

station, newspaper, humane society and all the local veterinar-

right there."

ians were called to get the word out. Jill quickly had posters

Jill stepped back into the salon and said, "Emma, Corky's owners will be here in a few minutes. You can bring him out

up all around the area. The owners saturated social media with

into the reception area."

Corky's picture and pleas for his return. A specialist in lost dogs

"Okay," Emma replied. "I will put his collar and lead on him and bring him right out."

was contacted and was soon there to spearhead the search. Humane traps baited with food were set up and cameras were

Jill went out front to the reception desk. As Emma and Corky walked into the reception area, a mighty gust of wind

made with Corky's picture on them and began putting them

placed in strategic locations. Jill and the owners wanted to offer a large reward to anyone

blew open the entrance door to the salon, which apparent-

who could find Corky, but the specialist cautioned them against

ly hadn't shut tight when the last person went out. When

it. One of the reasons was that when money is involved, every-

the door flew open, it banged loudly and spooked Corky. He

one and their uncle turns out to search for the pet. The over-

Groomer to Groomer • Vol 41 Ed 4 • April 2022

GroomertoGroomer.com

THE HONEYCURVES™ ARE HERE AND YOU’LL LOVE THEM!

AARONCO ® tools are ergonomically designed to fit the hand better & stay more comfortable for longer than traditional tools.

www.aaroncopet.com

BEST BY DESIGN

whelming number of people shouting

that separated the grooming salon from

and tramping around often frightens the

the reception area. Having two doors is

pet even more.

highly recommended in pet care facili-

Corky's owners and Jill and Emma continued to look for Corky day and

However, because someone did not close

night. Despite their best efforts, Corky

the main entry door completely, a tragic

eluded them all. After five torturous

chain of events followed.

days, the hunt came to an end. Corky

Having two doors is highly recommended in pet care facilities to help prevent dogs from escaping.

ties to help prevent dogs from escaping.

This freak accident sent Jill on a mis-

was hit by a car and killed instantly on a

sion to make sure nothing like this would

street just a few blocks from the salon.

ever happen again. She immediately had

The owners were devastated, as were Jill

automatic door-closers installed on all the

and Emma. They had all done everything

doors. Her reception area was redesigned

they could, but now precious little Corky

to create a secure check-in /release area. It

was dead.

is basically a small room that connects the

Jill thought the layout of her salon

reception area and the grooming salon.

was safe and secure before “The Corky

Now Jill essentially has a three-door sys-

Incident.” She had been in business for

tem to keep all the dogs safe.

eight years and never had anything like

When a pet and their owner come

this happen before. She had double-door

into the business, they are greeted in the

security—the entry door which opened

reception area and then immediately go

into the reception area and a second door

through a second door into the check-in area. After the stylist and owner discuss the pet's groom, the stylist takes the pet through door number three into the grooming room. When the pet is finished and ready to go home, the procedure is reversed, and the owner takes them out of the building. Corky had been groomed at Jill's salon his entire life, and his owners loved and trusted her and her staff. While they were heartbroken, they knew that what happened to their sweet Corky was an accident, and did not blame Jill. Although Corky was irreplaceable, Jill was able to lessen some of the pain that came with his passing. When Jill opened her salon, she contacted an insurance company that specialized in the pet services industry. The agent explained what types of coverage she should have to protect herself, her employees and the pets she cares for. Be-

Groomer to Groomer • Vol 41 Ed 4 • April 2022

GroomertoGroomer.com

We have an app for that. GROOMSOURCE

EDUCATIONAL SERIES

and so much more! • VIDEO RENTAL LIBRARY

• PRODUCT STORE

• INFORMATIVE ARTICLES • PRODUCT VIDEOS • GROOMER INTERVIEWS

• GROOMUNITY

• REFERENCE PHOTOS

• LIVESTREAM

• TUTORIAL VIDEOS

• EVENT CALANDER

Download Free Today!

GROOMSOURCE.COM

cause Jill had the specialized insurance, it covered the cost of a new pup for the family and also all the costs associated with the search for Corky. We all know that bad news travels fast, and that was especially true in Corky's case. Jill's business took a real hit because of this incident. As soon as the lost dog flyers were put up, nasty posts began to appear on social media accusing Jill's salon of negligence for “allowing” Corky to escape. Unfounded accusations and misinformation was rampant. Jill was devastated. Eventually her business recovered, but the pain of that day and what happened to Corky still haunts her. Could a similar incident happen at your business? Having a dog escape while in your care and then get killed is

Philip Schafmayer NCMG

one of the worst things that can happen

- Champion Groomer, Judge and Pet Salon Owner

to a groomer. Here are two things you should do

TOP GROOMERS DON’T SETTLE FOR LESS THAN THE BEST. In fact, Philip has used one of his Air Force Commanders for nearly 20 years. More grooming salons and pet owners depend on MetroVac than any other

right now that can help prevent a similar incident in your business: 1. Call your insurance agent and review your coverage. Oftentimes, general agents do not specialize in pet services insurance and may not fully understand your needs. Whatever company you choose to insure with, it is vital to have adequate coverage that

brand for power, performance and durability. Our nearly indestructible lineup

protects your clients, the pets you

also includes the hands-free Top Gun Stand Dryer, the hand-held QuickDraw and

groom, you and your employees, and

the epic power of the iconic Master Blaster. There’s a MetroVac pet dryer to fit

your place of business.

any budget. It’s no wonder we’re the #1 choice worldwide for over 35 years. • Made In The USA • All-Steel Construction • 5 Year Warranty*

2. Take a look at your workplace. From the equipment and tools that you use to the building (or mobile unit) itself,

CELEBRATING 80 YEARS 800.822.1602

are there things you can do to make it safer?

MetroVac.com

In this case, something as simple as an automatic door-closer could have pre-

The configuration and coloring of the Air Force® Master Blaster®, Air Force® Commander®, Air Force® Top Gun® and Air Force® QuickDraw® are a US Registered trademarks of Metropolitan Vacuum Cleaner Company, Inc. Made in the USA with domestic and international components.*1 year on parts. Some exclusions apply.

CELEBRATING 80 YEARS

Groomer to Groomer • Vol 41 Ed 4 • April 2022

GroomertoGroomer.com

vented “The Corky Incident.” &

CL ASSIC L AUBE POWER

® F

2 extra light batteries Dual bay FAST charger Light weight easy to handle (8.6oz) Length approx. 7” (17cm) short Cordless - cord-pack sold separately 2 Ultra bright lights 8,500 spms (fastest trimmer) 5 Blade size settings Guaranteed to out-perform any other trimmer

MADE IN THE *

Laube Speed Feed® Super Trimmer LA30500110

LAZOR CLIP

Xpress Litening® 2 Speed LA83110101

Xpress Mini Micro® 2 Speed LA73110101

MADE IN THE *

Xpress Mini Lazor™ 2 Speed LA53110101

CORDED, COOL & QUIET M O S T P OW E R F U L / S U P E R D U T Y 4 SET S OF STEEL BALL BEARINGS E A SY T O H A N D L E - O N LY 6 ” W E I G H T: 9 o z - 14 o z S P E E D 2 , 2 0 0 - 10 , 0 0 0 S P M S (industry best) 5 Y E A R M O T O R WA R R A N T Y MADE IN THE * PAT E N T E D T E C H N O L O GY 18 ’ C O R D

Laube Lazor Clip™ 2 Speed LA50310100

Light weight (16oz) easy to handle E-Z upgrade to cordless 5 super bright LEDs 18’ cord 4,000 to 10,000 spm (industry best) Stays cool in your hands Fits all snap on blades Patented lever will not jam up 5 year limited motor warranty Guaranteed to out-perform any Other clipper

Natural Alternative

Best Quality Kelco TM Dr. Hypo Shampoo KE300700 TM

Nature’s Choice! Dirty Dog® Shampoo KE200900

Wild Animal ® TM Wild Thang Shampoo KE804500

Kelco, Nature’s Choice! and Wild Animal are all manufactured by Laube. TM

MADE IN THE *

Animal Cruelty

Best Value More Money in Your Pocket...

Interviews with the Icons

s a world-renowned competitor, judge, educator and visionary,

VIVIAN

Nash

Vivian and the Nash Systems

have helped to shape the grooming industry and bring education to the professional heights she has always dreamed of. And, as a former Nash academy graduate, I was especially excited to sit down with Vivian and have a candid conversation about her life and legacy.

J o n a t h a n : Before we get into the Nash legacy, I’d like to talk a little about your roots in the grooming industry. Where and when did your journey in the world of pet grooming begin?

V i v i a n : I have always been a big dog lover and had different breeds, but when I rescued my Poodle, Mitzi, I was intrigued with the trim styles and had to learn how to groom her, and that was how it all began. I opened my home-grooming business after learning basics from my neighbor who bred Poodles. Later, I purchased a salon and eventually

by Jonathan David

opened a small grooming school in

Vivian Nash embodies the truest representation of an industr y Icon. There are few names in the pet grooming industr y that hold a legacy like that of the Nash name and the pivotal role that Vivian Nash has had in the growth of the pet grooming industr y.

Kentucky after finding out about my passion for teaching after training my employees.

J o n a t h a n : So, you could say you fell in love with the pet grooming industry, and through the pet grooming industry, you met the love of your life, the one and only, John Nash. Tell me about how you two met and how you became the Nash power couple.

V i v i a n : I decided to go for International Groomer of the Year in 1984. I had competed in bigger shows and won Best in Show and Best All-Around, but heard about this international competition that

Groomer to Groomer • Vol 41 Ed 4 • April 2022

GroomertoGroomer.com

"We made a difference because we did more than write policies and procedures— we practiced what we preached every day on the floor at Nash." -Vivian Nash

was the most prestigious win of

because of our dedication to the

all, and I wanted it.

profession, our love of dogs and

John Nash, owner of the Nash

the thrill of sharing our knowl-

Academy, was my judge. I had

edge with others worldwide on

heard a lot about him through

the international stage. It was an

Loretta Vogt Marchese when we

amazing time and experience in

traveled together as part of the

our career.

first team of IPG Certifiers. I think it was love at first sight when he walked up to me and said, ‘Hello I am John Nash, your judge for the Poodle class…’ But wait, the story gets better, because after that wonderful ‘Hello,’ he placed me second! But guess who he placed first? Liz Paul! I thought I should

J o n a t h a n : So that’s where it all started. And the Nash name has become one the biggest names in pet grooming education. What was your driving force to take pet grooming education to a professional level?

V i v i a n : When I first entered the

have been first and had many

industry, being a pet groomer

opportunities to remind him over

wasn’t looked upon as a ‘real pro-

the years when asked how we met.

fession’ and I wanted to change

He loved my story—especially the

that. We did this by writing the

ending when I confirmed it was

book and setting the standard

the only mistake he ever made.

for excellent safety, sanitation,

(Vivian winks.)

organization and maintenance in

After working together for a

the salon. We made a difference

short time, we realized we could

because we did more than write

make a difference in the industry

policies and procedures—we practiced what we preached every day on the floor at Nash. To this day, we continue to fine-tune our salon operations manual and believe we have one of the best in the industry.

J o n a t h a n : You truly have done some impressive things in the world of dogs. What are some of your proudest accomplishments within the pet grooming industry? .com

V i v i a n : I have to go back to win-

cs@AnimalsINK.com | 317-496-8467

ning the title of International Groomer of the Year in 1986 after

AnimalsINK.com

three attempts. It was the biggest event in the world at that time, and to take the title was a dream come true. And of course opening

Groomer to Groomer • Vol 41 Ed 4 • April 2022

GroomertoGroomer.com

Nash Academy Dog Grooming

familiar with all businesses. Tan-

with a standardized curriculum

School in Kentucky and taking

ya is prepared to take over when

taught by qualified instructors to

our curriculum online with our

I retire. But I’m not sure when

establish excellent handling and

Groomers Reference in 2000

that will be because I love what

safety as well as technical skills.

which led to approved training

I do and still have some things I

sites and schools using the Nash

want to accomplish!

System worldwide. But one of my proudest was forming the IJA, International Judges Association for Dog Grooming Competitions, the first in the industry with a trim style by coat type certification, and we still use this system today.

J o n a t h a n : Speaking of IJA, what was the inspiration for the Association’s foundation and how did it all come together?

V i v i a n : I competed and judged and understood the importance

After being in the school business for over 50 years, I understand the importance. It

J o n a t h a n : If I know you even

seems we are always chasing the

a little bit, I know you’re not ready

horse after it is out of the gate

to retire anytime soon. You’ve

to teach subjects and skills that

watched the industry grow and

should be in basic training. My

improve through many years.

goal for 2022 is to change that

Where do you see the industry in

with helping salons achieve their

the future?

V i v i a n : I see license and certification programs as well as state-ap-

school state approval.

J o n a t h a n : Like I said, you’re a

proved schools in the future using multiple education programs and platforms. We need to support

visionary. Thanks for sitting down with me and allowing me to share you’re incredible legacy. &

our schools to teach beginners

of having consistent rules, policies and procedures, as well as qualified judges. After judging shows with John, we realized how accurate and efficient panel-judging could be, as well as educational, so we created IJA, a panel-judging system with a competition ring that focuses on training with a trim style by coat type certification.

J o n a t h a n : Building the Nash brand didn’t just involve you and John; it’s a family affair.

Ergonomic. Durable. Adjustable. Make bathing easier with the Elite Grooming Tub.

See it in action

Tell me about your family and life outside of pet grooming, or is it all intertwined?

V i v i a n : Nash will always be a family-owned business. Our lives are about our children, dogs, flowers and art. My son Shawn Henderson and daughter Tanya Slater grew up in the salon and later worked in the school, so they are

GroomertoGroomer.com

Groomer to Groomer • Vol 41 Ed 4 • April 2022

Groomer’s Guide

ADDRESS THE

STRESS by Jennifer Bishop-Jenkins, ICMG with guest contributor Bill Jenkins

People often believe that stress is to be expected and is unavoidable. While this may be true during natural disasters and other events we cannot avoid or control, for example, interpersonal stress is always avoidable.

s groomers, we work hard. Our

that stress is to be expected and is un-

“U” shape is widely used as a visual rep-

job is physically laborious but

avoidable. While this may be true during

resentation of how stress works (Fig 1).

also highly skilled. Most chal-

natural disasters and other events we cannot avoid or control, for example, in-

Relaxation Response in 1975, described

the work most other people do, we work

terpersonal stress is always avoidable. All

the critical importance of relaxation to

on live animals—real, living, breathing

we need to do is intentionally treat each

general health and reducing stress in our

dogs who have minds, bodies and wills of

other with greater kindness, compassion,

daily lives. He first identified the now

their own. They don’t always do what we

consideration and professionalism.

increasingly well-understood connection

want or need them to do, and grooming can be stressful for them, as well as for us. Stress can build up as our day progresses, grooming multiple pets with a variety of issues. Workplace stress is common everywhere in our society, but in our case, as groomers who work with live animals and sharp tools, stress can be a dangerous safety issue as well. It seems at times that humans are resigned to and even incorporate stress into our daily lives. People often believe

Dr. Herbert Benson, writing in The

lenging of all for us may be that, unlike

Groomer to Groomer • Vol 41 Ed 4 • April 2022

EUSTRESS AND DISTRESS Interestingly, stress has only been

between stress and physical problems, disorders and even disease in our bodies.

studied rigorously since the mid-1980s,

THE WARNING SIGNS OF

so there is much good, new information.

NEGATIVE STRESS

Twentieth-century scholar Hans Selye,

It is important to pay attention to

a Canadian endocrinologist and founder

these signs of distress, or negative stress,

of the Stress Theory, first articulated

in your life and in your work:

two kinds of stress: Eustress, or positive

• A “gut feeling” that something is not

stress; and Distress, or negative stress.

right. These signals are recognized

The first is motivating and energizing,

subconsciously and may save you

the other is destructive and beyond tol-

from a nasty bite or injury.

erable levels. This graph of the inverted

GroomertoGroomer.com

• Exhaustion, tiredness and distraction.

4 AD COLLECTION copy.pdf

10/15/21

2:42 PM

Eustress Vs. Distress Performance Curve HIGH

Focused Attention Emotional Balance Rational Thinking

BEHAVIOURAL EFFICIENCY

DISTRESS

EUSTRESS (Positive Stress)

Impaired Attention Boredom Confusion Apathy

Impaired Selectivity Excitement Burn-Out Disorganized Behavior

LOW TOO LITTLE

STIMULATION/MOTIVATION

TOO MUCH

Fig. 1

• Lack of pro-social interaction. We become more non-social when focused on a task. This helps us focus but can lead to grumpiness, aggression and being easily frustrated. • Too much adrenaline in our systems that can speed up our activity level but reduce good judgment and fine-motor control. When sharp tools and live animals are combined with excess energy, there is increased potential for accidents and injury. All of these are indications that our crisis response system is activating at low levels and may be getting out of control. The more stress we feel, the more our minds and bodies will want to push back against the demands of our environment. This process typically begins with a strong emotional response. We may snap at a co-worker, or at a dog. We may handle a dog roughly because we want them to comply. We can get frustrated when dogs are uncooperative—especially when we are in a hurry. We may also become louder and more forceful when talking to other people or the dog. This, added to other natural stress triggers like loud noises from barking dogs and blow dryers, can cause physical responses; our

muscles tense up, leading to musculoskeletal injuries or pain. THE SCIENCE IS CLEAR Research into the way dogs read our facial muscles, our voices and our emotions is advancing our understanding of the way our two co-evolved species communicate with and affect each other. One example of this important new field of study is the work by Annika Huber, et al. in a study published in 2017 showing that dogs “feel in contagion” or engage in “emotional state matching” with humans. All mammals have “mirror neurons” which are brain cells that react to what they observe, leading experts to call these cells the neurological basis for empathy. Humans and dogs have the closest interspecies communication and connection of any two distinct species on the earth. The physiological reality of all this has been proven in repeated studies, including those of Dr. Gregory Berns of Emory University, using MRI equipment on both people and dogs. Have you noticed how when you are the busiest in your grooming day—with client deadlines, ringing phones and a large volume of dogs to complete—that is when the dogs behave the worst? The science is clear. Dogs read and react to

GroomertoGroomer.com

Groomer to Groomer • Vol 41 Ed 4 • April 2022

our stress. When we get stressed, the

through the day, skipping meals because

dogs get stressed. When we relax, the

we are not hungry. Since stressed bodies

dogs are better able to relax as well.

do not get hungry until they relax, after

OUR BODIES Stress positions are holding any non-ergonomic physical posture for an extended time such as bending over for too long, holding an unsupported weight (like

“Stress results from being in an environment where there is high demand and very low control. In order to reduce that stress, we need to reduce the environmental demand, or raise our level of control over that environment, preferably both.” - Professor Bill Jenkins

Groomer to Groomer • Vol 41 Ed 4 • April 2022

a dog or equipment) and pulling against a dog’s resistance. All of this puts wear and tear on our muscles and joints. Stress hormones such as cortisol and adrenaline literally wear out the human body and brain when they are present

work, we are starving. Our relaxation system kicks back in (finally!), our digestive system comes back online, and we do what my healthier eating program calls “fog eating” and other unhealthy indulgences. In this habit, our bodies do not get the regular nutrition they need for good health. HOW TO ADDRESS THE STRESS 1. Learn to relax. The most effective

for extremely long periods of time at

athletes and workers who do repet-

high levels. When adrenaline levels go

itive work, like dancers, musicians

up, the thinking part of our brains shuts

or groomers, are most effective at

down. Clumsiness and loss of fine-motor

our jobs when our bodies are totally

control can result, and we start making

relaxed. People who master this have

mistakes and exercising bad judgment.

the longest careers and are less sus-

Stress can also lead to lack of a normal appetite. We often work straight

GroomertoGroomer.com

ceptible to burnout.

We need to not only eat well, get a good night’s sleep, relax when we can and take vacations, we also need to care for our emotional selves with gratitude and finding joy.

2. Relaxation also has to be mental. We not only have to have confidence in our work but also enjoy our work, if we can. Take a deep breath. Look at the good things you are doing for the dog rather than seeing grooming as just a paycheck. This is the one thing that we groomers really have that is special; we work in a positive job caring for dogs and other pets. Many people envy our ability to spend this kind of intimate time with these amazing creatures.

3. Foster an environment of safety,

is clear—the environment should

relaxation, positivity and sup-

be as quiet as possible. Shouting

port. This is the responsibility of the

and other loud noises automatically

shop owner or manager; however, if

trigger the crisis response system. I

you groom alone, think about ways

addressed this in my own grooming

that you can foster these things in

salon by putting all high-velocity

your personal work environment. We

drying in a separate room with

need to define and take our breaks

high-quality hearing protection for

during the day. Besides being the

my staff. Some choose to listen to

law, people who do not rest make

relaxing music in ear buds under the

mistakes and have accidents. Worker

protective headphones.

productivity declines and risk of injury and liability increases. 4. Quiet is best. I realize how hard

5. Relax your breathing. Stand or sit up straight and use good posture. One must have a straight back and

this can be in some grooming en-

good posture to breathe correctly.

vironments, but the stress science

Hunching over cuts off two-thirds of

IS COMING Treat yourself to

Unparalleled Performance Superior Comfort evolutionshears.com (877) 560-3057 GroomertoGroomer.com

Groomer to Groomer • Vol 41 Ed 4 • April 2022

lung capacity. Shallow, fast breathing

ers. You have no idea what other

stress, we need to reduce the envi-

triggers the crisis response system,

stressors they may be dealing with.

ronmental demand, or raise our level

while slow, deep breathing relaxes it. Here’s a tip: Do not pay attention to the position of your shoulders. Focus on creating a natural “S”-shaped curve in your lower back. You will no longer be able to hunch your shoulders and when you breathe, you can breathe with your whole lung volume using your diaphragm. 6. If you have co-workers, listen to

of control over that environment,

TAKE CARE OF YOURSELF

preferably both.” This is a message to

Most of all, we need to take care of our bodies—and not just at work. We owe this not only to the dogs and clients, but we owe it to ourselves. When possible, we have to reduce and prevent outside stressors from overflowing into the workplace—that is the mark of a true professional. We need to not only eat well, get

their feedback. Are you starting

a good night’s sleep, relax when we

to look or act stressed? Is your animal

can and take vacations, we also need

handling getting a little rough? Are you

to care for our emotional selves with

getting frustrated? Co-workers can

gratitude and finding joy.

work together to help each other mon-

Professor Bill Jenkins says, “Stress

itor stress. Talk about this in the shop

results from being in an environment

so everyone will be more stress-aware,

where there is high demand and very

and do not stress-shame your co-work-

low control. In order to reduce that

GROOMERS MART a groomer’s mall company

bosses and employees alike. Finally, we should use healthy stress-coping strategies—not resorting to cigarettes, alcohol or other drugs, either over-the-counter or otherwise. A healthy sleep begins with a fairly early and routine bedtime. Eat three healthy meals a day. Rest. Relax. Breathe deeply. Repeat good habits until they become a lifestyle. Get support and listen to feedback. Prioritize your health. Monitor and manage your stress. Most of all, de-stress your life by being present in each moment and give yourself the gift of enjoying your work! &

Professional Gain access to

holesale

Pricing today!

1. Register your account at

www.groomersmart.com

2. Email info@groomersmall.com to request professional access

info@groomersmall.com • groomersmart.com • 800-537-7361

Groomer to Groomer • Vol 41 Ed 4 • April 2022

GroomertoGroomer.com

AVAILABLE THROUGH YOUR LOCAL DISTRIBUTOR

Derm Connection

hese hidden hazards are the zoonotic diseases or parasites we can contract from the pets we work

with. When people talk about zoonotic diseases, typically rabies is the common one that comes up. However, rabies is not one that most of us are faced with on a regular basis because, by law, a majority of the pets have been vaccinated. Though, if you are bitten by a rabid ani-

OF THE PET CARE RE PROFE PROFESSION RO

mal, it is a frightening disease. The virus will move up the nerves and eventually go to the brain. If not vaccinated right after the bite, rabies is fatal in almost 100% of all cases in humans. Most of the things we may contract are more subtle than an obvious bite,

by Dr. Cliff Faver

which tend to make us complacent in our precautionary procedures. A common misconception is the belief that shampoo actually kills everything bad during the

Working in the animal industry is extremely rewarding; however, it can come with its fair share of challenges and risks. We are all versed in dealing with a pet’s lack of training, exuberance and sometimes just an off day in which they don’t want to cooperate. But sometimes we overlook the problems that are not as obvious or, the hidden dangers. 26

Groomer to Groomer • Vol 41 Ed 4 • April 2022

GroomertoGroomer.com

bath. Shampoo is for cleaning, but it is not a great disinfectant. The good news is that we can get some benefit from the “solution to pollution is dilution” which might dilute the bad bugs so there aren’t as many. But the bad news is that some will still remain. We need to be aware that if there are open wounds, ear or oral infections, or if we come into contact with the anal region, we may be at risk of contracting a bad infection. This is especially true if you have any open wounds, which are very vulnerable to an infection. When there is an ear infection or sores on the skin, this usually harbors a host of bacteria and fungi. Some are pretty common and may be fairly benign (common inhabitants of the skin). In an infected wound, they are usually present in large numbers (over-growth). Cleaning these ears or sores without adequate

In today’s world,

protection can lead to unwanted infec-

fungi is the anal region. Fecal material

tions of your nail beds, mouth, ears,

is a cocktail of about 90% different

eyes and genital regions. Washing your

bacteria. Some are good and help

hands after working with these areas

in digestion, but there is always the

can help, but does not provide the

potential for some bad ones. Salmo-

same level of safety as gloves, water-

nella (one that commonly causes “food

proof gowns and facial/eye protection.

poisoning”) is one of the most typical

In today’s world, one of the biggest

ones and usually the reason for recalls

concerns are the bacteria known as

on pet foods. Salmonella causes bloody

“super bugs,” or those that are drug

diarrhea and can be fatal, especially

one of the biggest

resistant like MRSA (methicillin resis-

in very young animals when dehydra-

tant Staphylococcus aureus), MRSP

tion occurs rapidly. There are many

concerns are the

(methicillin resistant Staphylococcus

other hazardous ones such as E. coli,

bacteria known

pseudintermedius) and Pseudomonas.

Campylobacter and Candida (fungus),

These infections can be very difficult

to name a few. All are of major con-

to deal with because the common anti-

cern, especially when we feed our pets

biotics don’t work. And the antibiotics

uncooked food that may have been

that do work are very strong and often

contaminated at the packing house or

hard on the kidneys and liver.

during processing.

as “super bugs,” or those that are drug resistant.

Often overlooked and one of the highest generators of bacteria and

How about the parasites in the intestine? Some only cause mild intestinal problems in humans, but because

ARCHITECTURAL DOG WASH TUBS

we are an abnormal host (different body chemistry and temperature), some migrate to other parts of our body. One of the most common parasites of our pets are round worms, and in humans, it is not uncommon for those to migrate to the blood vessels of the eye or brain causing blindness or even mental issues in the children. In the pet field, we also deal with external parasites. Fleas and ticks are two that most of us are very familiar with. They often carry diseases that can be anywhere from mild to very fatal (like the bubonic plague). Then there are the mites, which typically just cause skin irritation like Cheyletiella (walking dandruff or rabbit fur mite). These are often missed by human dermatologists because they don’t realize that we have such high-exposure potential relative to the normal popula-

800-931-1562 sales@GymsForDogs.com www.CoolDogWashTubs.com

Groomer to Groomer • Vol 41 Ed 4 • April 2022

tion. Who are the first in line for itchy dogs? Groomers and veterinarians!

GroomertoGroomer.com

Prevention starts as soon as a pet walks in the door (or better yet, on the call for the appointment). Ask pertinent questions, listen to the possibilities that may present a problem and check out the pet before you take them in for the day. Although these diseases and parasites can be very scary and gross, most of them are highly preventable with common sense, good observation and correct protective gear. The most crucial point is not to underestimate the risk of contracting one. Prevention starts as soon as a pet walks in the door (or better yet, on the call for the appointment). Ask pertinent questions, listen to the possibilities that may present a problem and check out the pet BEFORE you take

them in for the day. When in doubt, it is better to refuse the groom and refer them to the veterinarian than to get sick. Your chances may be one in a million, but if you are that one, the consequences can be severe. &

for Iv San Bernard products, teaches the ISB

Dr. Cliff Faver graduated with a BS in

Board member with Burbank Kennel Club,

Biology/BA in Chemistry before getting a

and has served on Novartis Lead Committee,

Veterinary degree in 1987. He is the past

Hill’s International Global Veterinary Board,

owner of Animal Health Services in Cave

and a Veterinary Management Group.

Pet Aesthetician Certification program, and speaks internationally on hair and skin. His passion is to merge groomers and veterinarians to aid in helping and healing pets. He is also a member of AVMA, AAHA, AZVMA,

Creek, Arizona and now the US distributor

Everything that leaves your practice should have your name on it. “O” RING

“D” RING 15 COLORS

Get started with Personalized Leashes For years and years, Personalized Leashes from Campbell Pet Company have helped thousands of Pet Care Professionals around the world add more clients, increase referrals and generate more income. Providing your clients with a Personalized Leash is a smart way to both promote your business and thank them for their patronage. For personalized leashes, plus dozens of innovative and practical pet-care products, make Campbell Pet Company your trusted supplier of products that help maintain and grow successful grooming businesses. Available in 4-ft. and 6-ft. lengths. (800) 228-6364 • (360) 892-9786 • www.campbellpet.com

Groomer to Groomer • Vol 41 Ed 4 • April 2022

GroomertoGroomer.com

BOLT SNAP

QUADRUPED PET CARE

FREE

16 OZ. SAMPLES of Our Combination Tearless Yucca General Purpose Flea & Tick Medicated Shampoo & Leave-In Deshedder Dematter Rapid Dryer Conditioner

This is your opportunity to see the diﬀerence that All Natural Quadrupeds Products can make to your grooming and conditioning

ORDER ONLINE AT:

http://quadrupedpetcare. com/sample_request_ adam.php VISIT OUR WEBSITE TO SEE OUR EXTENSIVE GROOMING LINE www.quadrupedpetcare.com or call 1-800-638-1135 All Ingredients and Products Made in the U.S.A.

FOR VERIFIABLE PET INDUSTRY PROFESSIONALS

Groomer Story

COMBINING HER

TO HELP PEOPLE & PETS Déja Pearson's Story

by Melissa Viera

et groomer and yoga instructor Déja Pearson has a busy schedule running her grooming salon, True Vibes Unleashed, located in Shaker Heights, Ohio. But full days of grooming pets and teaching yoga does not stop Pearson from making self-care a priority. Whether a major life change is inspired over time or in one moment, there are inevitable obstacles when moving towards that change. Thinking about the possible risks involved with change and dwelling on which choice to make can hold a lot of people back from making a move at all. Instead of remaining stuck in a position that was not bringing happiness, Pearson put pen to paper and began making a list. “I was working dead-end jobs and finally made the decision to do something that made me happy,” explains Pearson. After throwing all of her ideas onto the list, she began to rank them by interest level. Pearson may have already known on some level what she discovered with the list, but before she knew it, she was applying for any job she could find that involved working with dogs. This step, taken almost a decade ago, led Pearson to a job working for a luxury pet hotel. And al-

Groomer to Groomer • Vol 41 Ed 4 • April 2022

though she did not start out in the grooming salon at the hotel, she found herself gravitating towards that side of the business. “I peeked inside every time I passed by,” says Pearson referring to the grooming area. “I made up any excuse I could to go in there, and began begging my manager to be a bather.” Eventually, Pearson’s manager acknowledged her interest, and a grooming career for Pearson began from the ground up. Pearson started to learn the basics of grooming at the pet hotel, but her dedication did not stop when she clocked out. After completing a groomer education program and working under an experienced groomer as an assistant, Pearson began working as a groomer. In April of 2020, Pearson launched her Instagram page for True Vibes Unleashed as a way for her to reach groomers interested in learning yoga. As someone who had experienced job-related pain herself before learning yoga, Pearson enjoys helping other groomers heal and strengthen their bodies through the practice. She explains that the page began gaining traction quickly. Before she knew it, Pearson was opening her business which offers both pet grooming with a holistic approach as well as yoga resources for professional groomers.

GroomertoGroomer.com

Supreme Supreme Groom Groom Van Van Driving Success for Mobile Pet Care Professionals

Make sure to review the list of approved Mercedes Sprinter Expert Upfitters before choosing a company to build your new pet grooming conversion.

As a mobile pet groomer with a Wag’n Tails vehicle, you will have the necessary equipment and support to transform both your career and checking account. Whether you are starting your own business or adding mobile services to an established business, a pet groomer can significantly increase their income with a mobile grooming salon.

Going mobile empowers pet groomers to better serve pets, pet parents, and themselves. A mobile pet grooming salon leads to reduced stress and anxiety for pets, more convenience and time for pet parents, and greater earnings potential and scheduling flexibility for pet groomers. As a pet groomer or business owner, how are you positioning yourself or your business for future growth and success?

Call 800-513-0304 or visit wagntails.com

Pearson began experiencing pain shortly after the start of her grooming career years ago, which is what inspired her to try yoga after nothing else seemed to work.

Groomer to Groomer • Vol 41 Ed 4 • April 2022

GroomertoGroomer.com

“After some permits, paperwork, and minor renovations, I was up and running by December 2020,” she shares enthusiastically. Pearson began experiencing pain shortly after the start of her grooming career years ago, which is what inspired her to try yoga after nothing else seemed to work. “Even though I loved my job and couldn't wait to go,” Pearson continues, “I had a hard time getting out of bed and I couldn't do anything when I returned home from work.” Her yoga journey began with learning basic poses, but after noticing a difference, she was eager to continue learning. “I became infatuated with yoga; starting with an app, then going to classes, then eventually going to yoga teacher training so I could teach other groomers that they don't have to accept pain as part of the job,” Pearson shares. Being able to groom without pain continues to inspire Pearson to help other groomers discover what yoga can do for them. She explains that yoga is something anyone can do and that it is about more than stretching. “Yoga is a window to see inside of yourself,” she adds. Pearson recognizes that many groomers experience pain at different points in their career and she plans to continue spreading the word about what yoga can do. “Your body is your most important asset. New groomers tend to be preoccupied with getting the perfect cut, but if you pay attention to groomers who have been doing this for more than three years, they are already experiencing back pain. Begin taking care of your body now so you can get the most out of your career. It doesn't have to be yoga, but any form of exercise that helps you feel rejuvenated, refreshed, stronger, and ready to go the next day is essential for career longevity,” Pearson concludes. &

button can prevent someone from walking into your shop when you are not paying attention. Locking the doors to the cab section of your mobile unit will prevent someone from entering your vehicle while you are bathing or drying.

CHECK-IN Have a co-worker or a person close

to you (if you work alone) check in with you periodically, just to make sure that you are okay. It does not have to be anything elaborate, just a quick “hi” and “bye.”

SCHEDULING Some groomers burn the midnight

oil. Exiting your salon or mobile during late-night hours can put you at risk. People are always watching, whether you are paying attention or not. If you are working late, try to have a trusted friend or spouse meet you before you leave. When I used to work at a big-box store, I would schedule both a bather and a groomer to close. If you are a mobile or house-call groomer, having an assistant with you while you work can be helpful. If you

by Michelle Robinson, ICMG

avoid the risk as much as possible. While

that you have a check-in person that you

pets in our care safely by using

devastating, COVID-19 has created a

can alert via text message when you are

the right equipment, the right

unique opportunity for groomers to

leaving and when you arrive home.

techniques and when to say enough is

take precautions that may not have been

enough until we are blue in the face. And it is important to keep talking about

thought of before.

Grooming software can be particularly helpful for mobiles and house-call

Here are some additional safety

groomers. With some, a co-worker or

those things, but what about our safety?

measures that you need to take in order

family member should be able to see

What about making sure you safeguard

to protect yourself and your staff:

where you are scheduled to be at any

LOCK YOUR DOORS

given time. If you were involved in an

yourself and your staff from being a victim of a violent crime?

and better yet—to take a few steps to

This may seem elementary, but you will be surprised at how many groomers and mobiles do not take the time to lock up when they enter the shop or start a client. If you are in a shop, having a remote-control lock that allows a client to enter or leave only if you hit a release

Groomer to Groomer • Vol 41 Ed 4 • April 2022

GroomertoGroomer.com

A large majority of groomers are female. Most of us work alone or with limited staff and that within itself puts us at risk. It does not take much to prepare yourself in the event of an incident—

cannot afford an assistant, make sure

e have talked about handling

accident and were able to communicate with First Responders, your team would know where to look for you according to your schedule. If you use a manual appointment book, take a picture of your daily schedule and send it to a family member for a point of reference.

THE PETS

offer the class for a small fee. If you are

Guns tend to give people a false sense

The greatest defense for any groom-

caught off guard and in closed quarters,

of security that can work against you. If

er is the dogs that they work with. Dogs

you may have to result to hand-to-hand

someone gets the drop on you, you can

are the best alarm system that has ever

combat. No matter what neighborhood

be in for a fight trying to keep an assail-

been made. You can have a knock-down,

you service, learn how to protect yourself

ant from gaining control of your weapon.

drag-out fight with Fido for his nails,

while you are on duty or not.

Mace

to your vehicle, they will react. Cats can

am going to attempt to address it with

use of mace. We learned that mace trans-

sometimes alert you as well. If their body

delicacy and an objective perspective.

fers. Meaning, while you can be spraying

language changes, take a minute to stop

Learning how to handle a weapon prop-

an assailant, you can also be hit with

what you are doing and look around to

erly and safely is essential, in addition to

backwash or spread, and it can end up

see if there is anything there. Sometimes

being well versed on the permit require-

disabling you. When using mace, wind is

we can be so tired or in a hurry that we

ments to carry a weapon in each state.

NOT your friend—even a slight breeze.

but if someone shows up at your door, enters your work area or gets too close

neglect the warning signs that animals are showing us.

Weapons This can be a touchy subject, but I

I have several weapons in my home,

In one of the self-defense classes,

the Training Officer taught us about the

He further taught us that a chemical like

but not in my mobile van. Why? First,

wasp spray, brake cleaner, blade coolant

Self-Defense

I don’t need something else to clean

or a lubricant like WD-40 are just as ef-

Taking a self-defense class is a great

hair out of. Second, I am clumsy. The

fective. Chemicals burn the eyes and can

idea. Check out your local area, some

thought of a weapon discharging in my

give you enough time to escape or use

Police Departments and YMCA/YWCA’s

van, hitting the propane tank and Proud

other weapons like shears in a soft tissue

Mary going up in flames terrifies me.

spot to defend yourself.

NEW!! Shampoo Warmer!

Common Sense/Intuition When I first went mobile, I recall

an incident where a customer’s husband would always make me uncomfortable. When she was present, he would leer at me across the table or from across the yard while I was grooming the dogs. One time she was not home when I arrived. I took the first dog in the truck, locked the doors and began to work. I had not had the dog in the truck five

Simple & Easy Setup

minutes before he was pulling on the driver’s side door. I opened the sliding

• Fill tank with warm products

window and asked him what he wanted.

• Plug in koozie warmer

His reply was, “He needed to talk to

• 12-18 hours of warm product

me.” He tried every door; the passenger

• After 18 hours still maintains 85°

side door, the side door to the groom-

• Comfort for both groomer and pet

ing area, the back utility door and back

• Color selection: black or blue

was occupied with the front door, I let

Call for more details or to order today!

locked it again. I saw him run full speed

cosmosbathingsystems.com • 866.974.3787

driver’s seat and started the engine.

• Available in 3 sizes (3, 5 or 10 gallon)

Groomer to Groomer • Vol 41 Ed 4 • April 2022

to the driver's side door again. While he the dog out the side door and quickly

GroomertoGroomer.com

to the salon door. I made my way to the

He ran back to the driver’s side door now banging on the window to let him in. I threw Proud Mary in reverse and punched it! By the time I smashed the mailbox, he had let go. How could the above situation been avoided? Had I followed my intuition or “first mind,” I would have left the moment I found out that his wife was not present. But I was new to mobile, I had to make budget and I did not want to miss the money for two large-sized dogs. The thing that kept me safe was that my doors were locked. Had I neglected to do that one simple thing, I cannot imagine what could have happened. All money is not good money. If you feel uncomfortable in any situation, leave. I would like to caution about meeting someone that you do not know and have never groomed their pet before in a different location other than their home. If they are outside of your service area then the answer should be, “No, I am sorry I do not service that area.” Things happen in busy truck stops and parking lots all the time, either because people are not comprehending what they are seeing or they do not care. Do not place yourself in a compromising position for a few dollars. In closing, I do not want you to be so paranoid that you are afraid to do your job. I do want, however, to give you some things to think about that will keep you safe. When I started in the business 19 Bio-Groom’s 5 gallon pails are priced at the same cost as 4 individual gallons. It’s the same as getting a GALLON FREE! Available in our most popular shampoos; Natural Oatmeal, Super White, Econo-Groom, So-Dirty, Protein Lanolin, Flea & Tick, Groom n’ Fresh, Herbal Groom, Indulge and our luxurious Silk Conditioner. Our 5 gallon pails are the way to go for

SUPER VALUE AND SUPER SAVINGS!

years ago, you could not tell me that groomers were not invincible; we never get old, we never take lunch or vacations, we never die and dog bites don’t matter. That simply is not true. We are people. We are loving, caring people that do a sometimes underappreciated job. We

ORIGINAL ALL NATURAL BRAND

must take the necessary precautions to keep doing the job we love safely. &

Groomer to Groomer • Vol 41 Ed 4 • April 2022

GroomertoGroomer.com

tent

a US P 2

6,75

1 #6,5 Stainless Steel Equipment

Call us today! 877.459.7827 www.directanimal.com

Mary’s Musings

PET FIRST AID KITS for Pet Professionals by Mary Oquendo s we are pet professionals, pet first aid kits are not optional. You will use it, even if it’s on yourself. Pre-packaged kits are a good starting point, but they may not contain what you really need. I found that out when I was hoping my brand new, still in cellophane wrap, 100-count pet first aid kit had a Band-Aid in it as I just sliced my finger. And while it did (75 of them to be precise), it was sorely lacking in other items. My own pet first aid kit has evolved over the years and currently contains the following in alphabetical order:

cats. While it is rare, cats may have an allergy to the combination of the three ingredients. If the cat has such an allergy, it is fatal.

Activated charcoal is used to absorb ingested poisons. This is usually found in pill form. Any item in a kit that is intended for poisoning should NOT be used unless directed by a veterinarian. Antibiotic cream for wounds. Do not use triple antibiotic if you groom

Groomer to Groomer • Vol 41 Ed 4 • April 2022

Antihistamine and safety pin for minor allergic reactions. Look specifically for diphenhydramine gels with a liquid center. The safety pin is used to puncture the gel cap and squirt the liquid directly onto the tongue or gums of the pet. It is the fastest way for an anaphylactic pet to absorb the antihistamine. Consult a veterinarian for proper dosing. Not all pets can safely use antihistamines as it may interfere with other medications and medical conditions. Apps for smart phones. The first is Pet Poison Helpline or Pet Poison Hotline. There is a cost, but it will dial the number for you. As minutes matter in a poisoning, this is

GroomertoGroomer.com

invaluable if you cannot reach a local veterinarian for instructions. The second is a veterinarian locator which are usually free. For mobile groomer, being able to locate a veterinarian quickly can be a lifesaver. 5.

Baking soda to absorb topical poisons or chemicals.

Band-Aids for you. This will probably be your most replenished item.

Bandanas have multiple uses. They replace triangular bandages and can be used as slings to take the weight off of an injured limb.

Expired gift cards. They are a perfect size to cushion pad injuries on larger pets. Place gauze on both sides of the card and securely wrap the cards and gauze to the paw with vet wrap. In addition, the cards can flick out bee stingers. Place the card at the base of the stinger where it meets the skin and lift up and out.

Eyewash serves double duty. It can be used to flush out both eyes and wounds.

10. Gauze comes in three varieties: gauze roll, gauze pads and nonstick gauze pads. The gauze roll is wider and is good for larger wounds. The nonstick gauze is more expensive but I will use it as the first gauze pad on the wound

and then place the cheaper gauze on top on it. The nonstick gauze will not remove the scab when it is time to replace the bandaging. 11. Honey packets for hypoglycemic pets. Stress, seizures or an owner giving a pet too much insulin can result in low blood sugar. This is a serious condition that may result in the death of the pet. Signs include listlessness, staggering, tremors, muscle weakness and seizures. Do not give the pet honey unless directed by a veterinarian as the symptoms for hypoglycemia and ketone acidious (KA) can be similar. Giving honey to pet in KA can be fatal. 12. Hydrogen peroxide to induce vomiting in a dog. As this is used for poisoning, consult a veterinarian first. Dosage will vary. If the substance is caustic, do not induce vomiting as it will burn the throat on its way out. You cannot use hydrogen peroxide to induce vomiting in cats as they cannot metabolize it. 13. Ice will constrict blood flow and slow bleeding. I do not keep ice in my pet first aid kit. Your client’s freezer or shop refrigerator would be your best bet. 14. Liquid bandage is an asset if you know how to use it properly. Used incorrectly, it can damage surrounding tissue, as well as trap bacteria in the wound. Your veterinarian can instruct you on proper usage. In many states, using liquid bandage without veterinarian guidance is considered practicing veterinary medicine. 15. Muzzles are a must. If you need to use your pet first aid kit, the pet is likely in pain, and any pet that is in pain is a bite risk.

Groomer to Groomer • Vol 41 Ed 4 • April 2022

GroomertoGroomer.com

You’re Gonna Need Them

Matted Pet Release Forms Severely tangled or matted pets are at a greater risk of injury, stress and trauma.

Protect your salon with 50 full color owner signature forms per pad.

Order today www.Barkleigh.com

16. Plastic baggies to collect a vomit or fecal sample. This may be necessary if the pet has been poisoned and you are unsure of what was ingested. When not in use, they can store smaller items for easy accessibility. 17. Rubber gloves to protect you from any zoonotic diseases and also to collect vomit or fecal samples. 18. SAM splints. These are good for any injury you want to keep immobile. They are also moldable and you can cut them to size. 19. Sanitary napkins will absorb blood. 20. Squirt bottle to deliver hydrogen peroxide down the throat of a dog. 21. Styptic powder for use on nails only since it can sting when it touches a wound. In addition, styptic powder is not sterile and you may introduce bacteria into the wound.

Groomer to Groomer • Vol 41 Ed 4 • April 2022

22. Tea bags containing tannic acid. This is effective in stopping bleeding. While sugar is effective, I do not recommend it because the pet may be pre/or diabetic. 23. Vet wrap is wonderful. It keeps the wound secure and dry. Vet wrap is also expensive. The human counterpart, which is the exact same thing, is a fraction of the cost. Vet wrap needs to be removed on a daily basis as it self-tightens and cuts off blood supply. 24. Wound cleanser. You have several options. The first is sterile saline solution, also known as eyewash. The second is a Chlorohexidine-based cleanser which is easy to find. My personal choice is Vetericyn products. Do not use hydrogen peroxide as it degrades surrounding tissue and cats cannot metabolize it. Do

GroomertoGroomer.com

not use alcohol as it stings. Do not use sterile, tap or bottled water and it disrupts the salt balance of the cells and slows healing. Many of these items have expiration dates and should be checked periodically. If you still want to go with a pre-packaged pet first aid kit, my recommendation is to go to www.Curicyn.com and order one of theirs. PawsEd20 will get you 20% off. Treating injuries quickly results in faster healing with less pain. It may also reduce veterinary costs, a win-win for everyone involved. &

WWW.AQUAAIR-WETDRY.COM

Kitty’s Corner

by Deborah Hansen

Grooming very obese cats has a different set of concerns than grooming healthy-weight or underweight felines. These are the kitties that look like they have a head and feet stuck on a ball.

nd they tend to be over 28 pounds on a body that should carry 10 to 12 pounds. Owners of the extremely overweight kitties tend to either be sensitive about their cat’s weight or handle the disproportional size as a joke. I usually find that these felines are overfed low-quality food. They are more likely to be fed the cat food that was on sale. Inconsistency with the brand and choosing a lower-quality food both lead to stomach issues. It is not uncommon for these cats to have chronic loose stools which contribute to coat problems. Cats on a lower-quality diet

Groomer to Groomer • Vol 41 Ed 4 • April 2022

also tend to be greasier than cats on a higher-quality diet. Pelting is common for these overweight cats due to the lack of activity and condition of the skin. When discussing diet and household changes with the owner of an obese cat, it is important you refer these clients to their veterinarian. The last thing we want for these kitties is a sudden and drastic reduction in available food or being over exercised through playtime. If the owners are serious about addressing the weight of their cat, they need a written plan by their veterinarian that assures the cat is getting the calories and nutrients they need to lose weight at a safe rate.

GroomertoGroomer.com

They will also need support. Any cat that has their routine disrupted has the potential for behavioral changes. Changing the type or amount of food a feline is given tends to quickly trigger complaints and stubbornness. While some cats will stand at their food bowl and scream until the owners give in, others will cause destruction. Helping the cat lose weight will not be a quick or easy task. As the cat’s groomer, you can be the owner’s support during the process. While many owners want their cat groomed before they go to the veterinarian to prevent further embarrassment, it is very important the cat sees the vet-

NEED A SPECIAL COMB? WE HAVE IT! HERE’S JUST A FEW OF THEM WUNDERCOAT’R #802 BABYFACE #819

SHOW RING #810

POODLE #823

STAGGERED #812

MEDIUM/COARSE #809

ALL MEDIUM #808

HI-TOP #804

DETAILER #805

www.aaroncopet.com

When discussing diet and household changes with the owner of an obese cat, it is important you refer these clients to their veterinarian. erinarian before your grooming session. The greater body weight will place more pressure and demand on the heart and lungs, making this type of feline more prone to fatal, undiagnosed health conditions. It is important the cat is healthy enough to survive the grooming process. A great tip is to ask the owner to have the veterinarian check for ingrown nails at this appointment. This can prevent an additional referral for medical care from the groomer. These very large cats tend to have pelting and fecal matter in their coats. Pelt removals are much easier on these types of cats because their skin is held tight due to their weight. If the cat is

Groomer to Groomer • Vol 41 Ed 4 • April 2022

aggressive, it is much easier to stay out of the bite zone due to the cat’s limited mobility. The ease of working with this type of cat stops there. Obese cats tend to have limited mobility which makes accessing the area between their legs and body more difficult. These kitties also have had limited physical activity for an extended period making a pelt removal exhausting for the feline. Limited mobility combined with limited physical activity increases the likelihood that a pelt removal with water bath may need to be done in multiple sessions. Positioning these cats for grooming can be challenging, especially for those groomers who groom in their lap. Many

GroomertoGroomer.com

of these cats lie on their side to keep as much additional pressure off their internal organs as possible. Doing as much of the grooming as achievable in the cat’s natural, preferred position on a flat surface is the best strategy. Lying these cats on their back has the potential to be dangerous. The extra weight quickly presses on their lungs causing breathing issues. It is important to watch for panting and irregular breathing with these kitties. Any time the breathing rate cannot be immediately returned to normal, it is time to stop the groom. My grooming strategy for these kitties is to perform a pelt removal with full water bath. This may take more than

Doing as much of the grooming as achievable in the cat’s natural, preferred position on a flat surface is the best strategy.

Groomer to Groomer • Vol 41 Ed 4 • April 2022

one visit. After that, I then schedule an appointment at four weeks. Owners may be a bit surprised at a four-week appointment. To calm the family, I tell the owners I am going to schedule the appointment as a bath, but if kitty does not need a bath, I will do a nail trim and a brush-out for free. Unfortunately, this type of cat always needs a full water bath at four weeks. Most of these felines have chronic diarrhea, and the others have skin issues due to poor nutrition. At that second appointment, I show the owner why the kitty needs a full bath and nail trim. Then I ask the owner about changes they have observed after their first groom. If the feline was “stinky” at check-in, I suggest we try three weeks for the next bath. Keeping the very obese cats on a three-to-five-week water bath, sani and nail trim schedule seems to work best to keep the fecal matter from building up in the coat.

GroomertoGroomer.com

I have found giving these families a “second Tuesday” or “last Thursday” of the month regular appointment helps them stick to the schedule. And while these cats are bigger and heavier which causes more strain on my body, I do have a special package that gets these families a lower price if they commit to a regular three-to-five-week schedule. Grooming the very obese kitties can be extremely challenging. Their size not only adds additional stress on the groomer’s body, but also internal pressure on the feline’s lungs and heart. It is important to have a required veterinarian check before grooming this type of cat. And during the groom, always make sure obese cats are comfortable and breathing correctly. Caution needs to be taken when making any suggestions about the feline’s diet or changes in routine. &

MEOW WOW!

A COMPLETE GUIDE TO FELINE GROOMING! Learn the best practices to create a safe environment for both groomer and feline from an educator who wants you to succeed—DANA CHAVEZ-REY, ICFS, IGMS!

INFORMATION ON TOPICS LIKE: Á Calm, holistic handling Á Feline body language Á Grooming tools Á Clipper maintenance Á Feline anatomy Á Toxins and dangers Á AND MUCH MORE!

PEEK inside

AVAILABLE NOW AT WWW.BARKLEIGHSTORE.COM

2022

CONTEST RESULTS

BEST IN SHOW Lindsey Dicken SPONSORED BY AKC

COLOR 25 Cards......$9.95 50 Cards....$16.95 100 Cards....$29.95 200 Cards....$49.95 ORDER TODAY! (727) 804 - 6555 ANIMALPHOTOGRAPHY.COM

Groomer to Groomer • Vol 41 Ed 4 • April 2022

GroomertoGroomer.com

Ariana Roldan

1ST ENTRY

1ST OPEN

1ST INTERMEDIATE

1ST ENTRY

1ST OPEN

1ST INTERMEDIATE

1ST ENTRY

Blake Hernandez

Lindsey Dicken

Ant Flores

Nathan Austin

GroomertoGroomer.com

POODLES

Nathan Austin