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This guide is designed to help business managers discover and implement innovative working methods which improve productivity and customer service, save money and enable employees to balance their work and personal lives. Introducing and managing new ways of working may seem daunting. But experience shows that it does not have to be that way and the rewards of doing it well can be huge. Taking the first step may be the most difficult part. This guide is here to help you. This guide covers: The business benefits that firms can achieve, Key principles for introducing flexibility, Advice on creating a flexible workplace, Key management skills required, Case studies of innovative working in large and small firms, A problem-solving Q&A for challenging situations

This guide is designed to help business managers discover and implement innovative working methods which improve productivity and customer service, save money and enable emplo...

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