CAPITAL ONE CAFE

Photos Courtesy of Nima Mirzai

Photos Courtesy of Nima Mirzai

Photos Courtesy of Nima Mirzai

Capital One Cafe

Capital One is about really empowering people to feel confident about their relationship with their money. Interesting nugget, only 36% of Los Angeles residents feel confident when thinking about their personal finances, and almost two-thirds (60%) of L.A. residents say they would like to do better when it comes to personal finances, but are not sure where to start. That’s not an uncommon sentiment as compared to other parts of the nation either.

That’s why Capital One aim is to redesign the banking experience, starting with making things really simple and straightforward and creating an experience that fits naturally into their customers’ lives. The Café is a space that has been intentionally designed for how people live and bank today. Most of us prefer a digital and mobile experience, but from time to time we want a human connection, too - that’s the role of the Capital One Cafés opening everywhere in the country.

Here is what to expect walking through the new Downtown Los Angeles Capital One Café: Walk in and be greeted by a Café Ambassador sporting apparel curated by former Project Runway contestant Shirin Askari. The Ambassador would order you coffee using an Apple Watch and then take you to sit on a comfortable sofa (not behind a desk) to help coach you through setting up an account, paying your bills online, applying for a credit card or any other bank related request you might have.

You would also have the opportunity to learn; new digital tools through the interactive Demo Bar, challenge your financial knowledge through interactive screens that provide educational money content, utilize one of the free Nooks or Multifunction Space, deposit or withdrawal in any denomination using the Cash-Deposit ATMs available, use free Wi-Fi while enjoying a cup of coffee or local baked good from Peet’s Coffee, or enjoy sunny days on the outdoor patio.

The space is also designed to continually give new experiences each time you walk through – from little messages and moments that make you feel good about what you’re doing there, to an interactive, visual-forward ethos that inspires you to do things on your own terms.

Capital One Cafe

801 South Grand Avenue Los Angeles, CA 90071

ww.wcapitalone.com/local